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MS Outlook problems

Q: MS Outlook problems

I recently installed MS Outlook 2000 after having used OE for ages. I particularly like the calendar feature. However, I'm encountering 2 problems. (1) It's horribly slow in booting up initially. Takes approx. 3 minutes. (2) If I post 2 or more emails in succession, without waiting for each to be transmitted, they seem to lockup in the Outbox. I have to be sure, after completing a message and hitting Send, that I first go to Send/Receive and make sure that the message transmission clears before commencing a second message.

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Hi all at Techguy, I hope someone can help me!!!

My outlook express has changed to Microsoft outlook! This has also caused me problems with Word and Excel.
I cannot open any e mails in outlook express as it says there is an error. I can go back to a restore point fro a few days ago and all is fine, a day later it changes again to Microsoft outlook and the same problems occur.

When I try and open a word or excel document it says preparing to install!!

I can not open attachments in my outlook also!!

I have AVG as my Anti virus protectiion
I run SpyBot on a daily basis
I run Ad-Aware on a weekly basis



A:Solved: outlook express has changed to microsoft outlook with PROBLEMS!!

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Hello. I'm having an issue with Outlook 2007, as part of Office 2007 Ultimate. In the past week or so, I've started to have a strange issue when launching Outlook 2007. I have resolved the issue with a work-around, but thought that I'd post here for suggestions.

OS: Windows Vista Premium 64-bit
App: Outlook 2007 as part of Office 2007 Ultimate

Outlook 2007 configured to start in Outlook Today. When launching Outlook, receive warning that Outlook did not start properly the last time it was launched and asks if desired to start in Safe Mode. Choice not found to make any difference in Outlook launch.

Sometimes, Outlook launches properly from this point.
Sometimes, Outlook launches and hangs wtih "Databinding" showing in lower-left corner of Outlook; Outlook will eventually "un-hang" and seems to work properly.
Sometimes, Outlook launches and hangs with "Loading Dataset" showing in lower-left corner of Outlook; Outlook will eventually "un-hang" and seems to work properly.
Have not been able to determine any course of events that determines which of the three occurs.

As a work-around, disabled "Start in Outlook Today" and issue no longer occurs; Outlook launches without problem or hang.

I've searched all through Technet and MSDN resources, but have not been able to locate any article referencing this issue.

Thanks in advance for any suggestions or thoughts to resolve this rather annoying &q... Read more

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Good day;
I have followed all directions in the "read this first" post. I pretty much do that every week or so anyhow.
Anyway, the problem. Recently on MS Outlook, when I check my mail, I find I have 10-20 messages in there from either, Postmaster Hotmail, Mail delivery Service, Mail Delivery System or Mail Administrator with a Subject line saying either "Mail System Error-Returned mail or Delivery Status Notification or Undelivered Mail-Return to Sender and a few others. The text of the message is along these lines:
This Message was undeliverable due to the following reason:

The user(s) account is temporarily over quota.

<[email protected]>
<[email protected]>

Please reply to <[email protected]>
if you feel this message to be in error
I have no idea who these people are.
I am religous in running my updated AdawareSE, Spybot S&D, SpywareBlaster and also have EZ Anti-virus which is updated and has recently picked up a lot of incoming viruses via emails. I dont open any emails from Addees I do not know. I have run online AV scans and have not found anything. I also have Kerio Personal Firewall.
I am totally up to date with all WinXPSP2 updates as well as MS Office 2003 updates
Any idea why I am getting all this garbage.
Here is a copy of my hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 2:21:18 PM, on 8/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00... Read more

A:MS Outlook 2003/ Outlook Express problems

Any help with this please


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I just recently bought a new computer. It came with a trial version of Office 2003 which includes Outlook. My old computer used Outlook Express. I have been trying to import my dbx files from OE into the new O but it just won't cooperate with me. I have tried both methods recommended to me and both have failed. It appears I need to have OE installed on my new computer for either way to work. I haven't been able to download it because it won't let me download on older version of IE6. The XP service pack doesn't have it. I am unsure what do to at this point.

I tried this method: http://www.directron.com/movmail.html

And this one: http://www.outlook-express-backup.com/
To make matters worse, the OE on my old computer won't let me export using the program export function. I downloaded OE again hoping it would correct the problem. It didn't work.

Is there something I can do or do I need to delete 4 years worth of email. (Some of it is useless, but some of it is important.)

Any help would be greatly appreciately.

A:Outlook/Outlook Express Problems

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I recently did an upgrade from Win ME to WinXP Pro on my Mom's computer
Dell Dimension 8100
Not sure of specs exactly but- (sorry)
2.6Mhz P4
512MB Ram

*pretty much stock Dell components for this system*

I installed Outlook
Outlook Express

Outlook Express is their preferred "Default" Mail handler and I have set
it up to be so.

The problems are these:

When connecting (Dial up ISP) Outlook automatically receives Mail without being opened (can hear the mail received notification).

Outlook Express was set up with two Identities, but all mail is going to just one identity.
In other words ALL mail is going into one Identity's mailbox, thus mixing up the mail and not separating it.

I checked Identities again, and it appears to be set correctly, so I don't know why all mail is defaulting to the one Identity's mailbox.

I am not familiar with Outlook or Outlook Express as I don't use those programs much, but know enough to set them up.

Can't figure this one out, please help if you have any ideas, thanks.

A:Outlook/Outlook Express problems pls help

You could have a look here http://www.ez-net.com/ole_prob.html or see what Microsoft has to say about things http://support.microsoft.com/?kbid=248005

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I have been using Outlook Express 6 which seems to be working fine. However, I wanted to switch to Outlook. When I try to install Outlook, I get a message that "Outlook Express 5 or higher needs to be installed." It is installed and working.
When I boot up the computer, I get a message that "Outlook Express has been removed and asks if I want to remove related files." I don't want to lose all of my stuff in Outlook Express, so I say "No" and the system continues with boot-up.
I am running Windows XP Pro with 2.53 GHz system and 1.00 GHz RAM. I have scanned for Adware, and Spyware and run a good antivirus program (Avast) which is kept up to date. I am also using Office XP.
Can someone please assist with this or will I have to do a complete "format" and start over.
Thanks for any assistance.

A:Outlook & Outlook Express Problems

Looks like no answers to this one. However, I found the problem as below :
"This happens after setting the IsInstalled flags to 0, as a part of the suggestion in article Q318378. But, after reinstallation of Internet Explorer, the IsInstalled value should change to 1 automatically. If that does not happen, manually edit the registry and set the value to 1 in both of these locations
For Internet Explorer
\Active Setup
\Installed Components
For Outlook Express
\Active Setup
\Installed Components

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I have the same problem in both applications (outlook XP/2003 beta).
I have two E-mail accounts.

1. is an exchange account (current set as default)
2. a private email account
when I send internal mails (in the office) outlook use the exchange server...as I set (that is OK!).
but when I will send an external email (for example to [email protected] )
Outlook use also the exchange server to send the email and I get an error message.
The only possibility to send external mails is for me to set the email account by hand for every
outgoing mail.

The proble doesn't exist with outlook 2000.
Outlook 2000 automatically use the second email account when it see that the mail must
be send to an extrenal account.

How can I set Outlook XP / Outlook 2003 beta to do the same as Outlook 2000?


A:(Solved) Outlook XP / Outlook 2003 beta problems...with Exchange 2003

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I have Windows XP - I bought the laptop last year, and since after christmas I have had problems with my Outlook Express.

It may take 3 -6 times to send it!

I am with AOL and have been told that they don't like you using other servers for outgoing mail (as I don't use theirs)

Could this be the case and that they are treating some of my emails like spam? Sometimes if I change the name of the email they send quicker rather than using the reply option!

Could it be a problem with Outlook and something has happened like a bug etc??
I hope you can help me

A:Outlook problems - AOL????

Hi caster

Do you have your AOL account setup as this link shows?:
How to configure an AOL e-mail account in Outlook Express

Are you not using the smtp.aol.com as the Outgoing mail server setting?

Does your anti-virus program have e-mail scanning enabled or an antispam option?
If so, see if disabling those options makes a difference.

Let us know what happens.

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I keep getting this same error message. I have chated with AT&T. And they have walked me through so much stuff. And nothing has worked. I'm getting this error: Task 'postoffice.worldnet.att.net (1) - Sending' reported error (0x800C8105) : "Unknowns Error 0x800C8105'" Now they are telling me my MS Outlook maybe corrupt. Got any ideals what I can do.


A:MS Outlook Problems

Would be good to know exactly what you have tried that didn't work though, else we will probably just be repeating it.

This error can be caused by Norton AntiVirus software, do you have that installed?
What Windows version?
What Office version?

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i have germen windows xp, with germen office Xp
i have a problem in the outlook which about the received emails

is shows progress of incoming emails & counting them down without downloading them for real
ever time i had to make back of my emails & contacts & install a new windows

last time i made another login & used it's outlook to download my emails & it worked.

but what is going on :: i don't know , do you have an explain for that .. is there any way to solve this problem ..
thanks for your help ...

A:problems in my outlook xp

Could be there are too many messages stored in Outlook in your usual Windows user account. When you created a new user account the Outlook folders would have been new and therefore empty, because Windows keeps separate identities and folders for each Windows user account in a different location.

Maybe exporting then deleting some of your messages to a backup folder will solve the problem?

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I recently got an Outlook 2007 Memory Full and tried to archive my Outlook to an external harddrive. Now I am not able to get new e-mails, and get a message that says Errors have been detected in the file c:\document and settings|my initial\local settings\application Data\MicrosofOutlook\Outlook.pst. Quit Outlook and all mail enabled applications and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file.

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Sorry just realized posted in intro forum.....Outlook wont start up. Tried to fix and detect and run in safe mode. same problem keeps shutting down.... Outlook works on other users on computer. I tried to set up a new user and point that to my outlook file but it wont let me... any advice? I know I can probably revove and reinstall program but afraid I wont be able to set to my data..

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Have a Dell PC with 1.7GHz processor and 256Meg Ram. Plenty of storage.
Had been using Windows Me and Outlook and everything was fine. System crashed and had to reinstall everything. Decided to upgrade to XP w/SP1.
Installed XP and reinstalled Office 2000. Got Outlook up and running and does mail fine. I have set up two accounts on the system; one for me and another for my bride in the event she want to have her own stuff.
Have a couple of problems I cannot figure out.
(1) Cannot add entries to address book. Whenever I try, the system allows me to type in all of the info and save. When I go back to access an individuals info. only the name is there. When I get an email from a person and want to add them to the address book, using the add to address book feature, the system allow me to do that successfully.
(2) BTW, when I add people to address book as noted above, I keep getting reminders to contact them. It gets annoying. How do I turn off reminders?
(3) Cannot add meetings, appointments, events to calendar. I go through the entry of all the information and then the calendar shows nothing.
I am inclined to believe that the above is somehow to related to the interface between XP and Outlook. Can anyone help me with this? Thanks in advance.

A:Problems with Outlook

Outlook 2003 Calendar

I work on a calendar that is shared from another user and it will show an appointment one day, but the same appointment will not the next day. then it will show again the next day. Has anyone had this situation?

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i am using MS XP, when i am in outlook and i press send/receive button. i get the following error message
"you don't have appropriate permission to perform this operation"
does anyone know how i can fix this problem so i can send emails again
thanks a lot

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The first problem is this:

One of the users in my office has problems recieving mail but it is
intermittant and only from 2 or 3 senders. For instance 1 user sent him mail
yesterday (7/12/06 8:56pm) and he didn't recieve it. This morning (7/13/06
9:30am) we asked the same user to send him the exact same piece of mail and
he recieved it.

Things done to solve the problem:
1. Reinstalled outlook 2003 on his machine.
2. Reinstalled Office on his mahine
3. Turned off his flters.
4. Recreated his filters manually
5. Checked his views

After reinstalling outlook it seems to have been narrowed down to one user
but it is a problem I can't put my finger on. I also checked the mail server
and the mail is sorted into his account then his local machine will check and
download it but it doesn't show up in his mail box. Any help would be
Problem 2:
Another user will send email to certian users (narrowed down to 2 specific
users) and somtimes when they reply to his email he can't see their reply but
if he asks them send a whole new email he can see it fine.

I have looked everywhere to see if anyone else has had any simmilar issues
but can't find anything. Any help would be appreciated.

A:Two Outlook problems.

What did you find on the exchange server when you looked?

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I am having a problem with my Outlook 2003. I sent myself a test email and it comes back immediately like it is supposed to, however, it says 12:30 am, 6/1/08 when I sent it at 11:30 pm, 5/30/08.
Does anybody know what causes this problem or how to fix it?

A:Outlook Problems

Check your PC time/date properties. Then check the next tab - time-zone. Either may be wrongly set, is someone playing games with you? Also check the internet time tab, where you may (unknowingly), be synchronising to an internet time server.

Alternatively, it may depend upon your ISP, whose server may be completely wrong. Yet another factor is that NTFS file times are held in international time and date format, and then translated for viewing by your local time zone and daylight saving time settings. This can cause havoc with data you must synchronise between NTFS and FAT32 based data storage media, as the fall out of sync twice a year, leaving me sadly shaking my head at MS obduracy.

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I keep getting an Outlook Express message when I try to send mail through it, for instance, to respond to a Craigslist entry. Example: "Hotlmail", Server smtp.live.com Protocol: SMTP Port 25 Successful SSL yes, Socket error 10060, error number 0x800CCC0E. My mail is not sent in these cases. Maybe I can try to send the response withut Outloook. I have obviously entered the wrong iinfo into Outlook E. My regualar E-mail works fine, it's just when I go through Outlook, (which I only do because my Acronis backup requires it, to alert me through E-mail, if needed.)

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Internet browser delays in loading with detecting proxy settings on bottom address line. Also some email addresses have not been able to receive my emails. Someone told me that I had been blocked at Port 25 as suspected spammer. I am not a spammer all I did was try to send email address change to my address book. Now for instance I cannot send email to any sbcglobal.net . My ISP says that they do not have any blocks in place.

Thank you

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I am running Outlook 2007 (office 2007) on a PC with OS Windows XP professional. This has been working fine for more than a year, untill now.
It seems as if Outlook is sending messages that I have previously received, both to me and to all the senders and other e-mail adresses in the "copy to". These messages do not appear in the outbox, so I noticed when I started to receive a lots of old e-mails again some days ago. I have also been getting e-mails from people wondering from where they come, and thereby I knew that other people were getting them too. It seems as if there is no sender specified in the message sent to them when other people get them, and maybe no subject.
To verify that the messages are sent from Outlook I have tested to block SMTP traffic in my antivirus software (F-secure). This showed alert messages every time the "send and receive" routine was run in Outlook, and blocked the messages. I have also installed a program called "Email monitor" to find out, and Outlook is actually trying to send those messages (but not showing them in the outbox, or in the sentbox after sending).
I have multiple e-mail accounts configured in Outlook, but this seems to affect all of them.
I have been trying to do virus scans with F-secure and Ad-Aware, but they haven't found anything. I have also run SDFix, but that didn't help.

Can anyone please help me find out what's the matter?

Thanks on beforehand,

A:Outlook problems

I know nothing about Office Outlook. All I can offer is a couple of different scans to try----------------------------------Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)Now put a ... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 12279 Mb
Graphics Card: NVIDIA GeForce GTX 650, 1024 Mb
Hard Drives: C: 596 GB (396 GB Free); F: 931 GB (0 GB Free); J: 4657 GB (3799 GB Free);
Motherboard: ASUSTeK Computer INC., Rampage III Formula
Antivirus: Norton Security, Enabled and Updated

My Outlook stopped functioning. I have two email addresses. One formal and one informal. The formal address was not sending or receiving and blocked the informal address from doing the same. I deleted the formal account and the informal one worked. I called my internet provider and they changed the email from a Pop3 to an IMAP account. Now where I used o have an inbox, sent folder, out folder Junk email folder, now I still have them BUT I have a separate one for each email address. My formal address has an inbox, sent folder, Junk folder and draft folder. So does the informal address. Now when I delete an email from my inbox, instead of it being removed from the inbox and placed in the deleted folder, a line is drawn through it but it remains in the inbox. My inbox states there are over 300 emails in the box but they all have lines through them. I have tried to remove them and if I send each email to another folder, it just copies the email and leaves it in the inbox too. How do I removed the... Read more

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When trying to bring up Outlook, my computer says"Update Profile" and when I try to do this, it says "memory resources low, close some programs". When I close all starting programs, the same screen comes up. Any suggestions would be appreciated.

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I am trying to set up outlook 2003 (XP) but I am having serious trouble.

I have set up a new profile in order to access via my works Microsoft Exchange Server and all my details are entered correctly including my work server etc.

My server and user name will not underline so when I start Outlook it will not connect.

Any advice would be welcome.



A:Problems With Outlook

Could your work server possibly be located behind a firewall, and, if so, does you work admin provide an alternate port to bypass any firewall issues? And, if you are not sure, you may just want to try port 443, using RPC over HTTP (actually HTTPS) and see if it works.

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Lookinf for an answer to problems in weblinks within Outlook I am using IE8 and Safari and itr wont woirk with either

A:Outlook Problems

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Hi, Open IE7 and Outlook too long (5-10mins)....pls help
here my HJK log....
Logfile of HijackThis v1.99.1
Scan saved at 20:52:11, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile4\Application Launcher\Application Launcher.exe
C:\Program Files\Rainlendar2\Rainlenda... Read more

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I have gone through a lot with one of the experts here but I still have many problems.

I 1st wrote because I got an error whenever I tried to delete or edit anything in my adress book in Outlook 2003, runing on Windows XP pro. "Outlook.pst has reached it's max size. To reduce the amount of date in this file, select some items you no longer need and permanently detele them using SHIFT & DELETE. You should also consider using the new Outlook Personal Folders File.pst that provides greater capapcity."

I did download that file. In the C:Outlook file I now have:

achive. pst 3,737 KB
extend.dat 1 KB
outlook.pst 1,918,545 KB
Personal Folder File.pst 684,947KB
Personal Folder.pst 672,593 KB

I have tried to EXPORT all my Personal files in Outlook- File/Export to a File\create a Type - personal File Folder.pst\Slect Files to Export - Person file folder and subs\Export person folder - Options "Replace duplicates with items exported, and I select the Personal Folder File.pst to expost to.

ERROR: The source & destimation folder for this operation cannot be the same.

I go back to the export, select the same Personal Folder, but chenage the desination to the Personal Folder.pst. I get the SAME ERROR.

In Outlook I went to File/Data File management - I didn't do anything because the directiuons say" Data Files - to move or copy these files you must first shut down Outlook" - But you can't access this window if Outlook is shut down.

Curre... Read more

A:Outlook problems

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I have attempted everything but I still can't figure out this problem...
Whenever I start MS Outlook, a error message appears...
The procedure entry point StrTokEx could not be found in the dynamic link library MSOERT2.dll

and when ever I attempt to send a email I recieve this message...
An error occurred while attempting to open the windows Address Book. Unable to find the WAB DLL.

I have tried supprot.microsoft.com, calling my ISP, reinstalling Outlook, and some other small attempts. Please if ANYONE knows of ANY option, please reply or email me.

A:Outlook problems (please help!!)

Hi AmNStyle:

I found one thread that may be worth while looking at:

Good luck,

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Main problems with system are errors opening Outlook Emails with html attachments, and IE6 runs extremely slowly. Adaware, spybot and cwshredder have been run. Mcafee AV installed and up to date. Could not do online scans recommended due to problems with IE, and the sites don't support Mozilla.

When I try to explore Temp Internet Files, explorer gives error and exits. When I try to delete files, IE hangs.

HJT log

Logfile of HijackThis v1.99.1
Scan saved at 1:44:03 PM, on 9/21/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsyn... Read more

A:Problems with outlook and IE6

Nothing really showing in that log.....

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!

Please configure CleanUp with the following settings:

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*... Read more

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once in a while, my computer get stucked. it's always happening when I'm using either Outlook or IE. when I say "stuck" I mean that these programs stop responding (whilst I can work with the rest of the programs on the computer), and when I try to restart windows or shut it down, I just can't. I need to manually power it off.
This happens almost EVERY day. it can happen 5 minutes after a restart or 5 hours. when these programs get stuck I also can't open WMP or winamp. like I said, the rest is fine.

attached is the HJT log file.

Logfile of HijackThis v1.99.1
Scan saved at 19:44:07, on 14/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\IBMTOOLS\UTILS... Read more

A:IE, Outlook and WMP problems

Download Ewido Security SuiteInstall Ewido Security Suite
When installing, under "Additional Options" uncheck..Install background guard
Install scan via context menu

Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed) Click Scanner
Click Complete System Scan to begin scanning.
Click OK when prompted to clean files
With the first file it prompts to clean, select the option: "Perform action on all infections"
Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop. Post that in your next reply along with any other logs requested.

** Ewido scan would require at least an hour
Please download HijackThis - this program w... Read more

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Can't open some pages that require script, have reinstalled some items and I can't connect to windows update, all was fine yesterday before I updated NIS/NAV 2004.... does this log give a clue ?

Also cannot get Symantec security check to work, it says it doesn't work with my os ?

Thanks, Bruce

Logfile of HijackThis v1.98.2
Scan saved at 6:25:03 PM, on 12/8/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\PROGRA~1\NORTON~2\NOR... Read more

A:Having Outlook and Ie6 problems

It also seems that the latest norton update caused some problems, my Symnetdrv.dll has disappeared can I get this from somewhere or do I have to reinstall ?

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I'm having problems with Outlook locking up whenever I get a new message. This started after running Spybot S&D yesterday. Today I ran Adaware SE and a full virus scan. Here's the analyzed HJT Log:

Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***



Logfile of HijackThis v1.99.1
Scan saved at 10:57:45 AM, on 3/16/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files... Read more

A:problems with Outlook

Hi cmdbryant and welcome to TSF.

I think we can help you out here.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

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Not sure if I have a virus or hardware issues. Microsoft Outlook regularly generates errors and shuts down or locks up. Windows Installer pop-ups now appearing that are apparently wanting to install or re-install Outlook or some portion of Outlook. Business contact manager often crashes and requires computer re-booting to bring back. McAfee Security Center toolbar for Outlook no longer shows up with options to note spam or good messages. Microsoft SQL Server 2005 Express Edition SP4 won't install and keeps trying/bombing.

DDS.txt file contents are below:

DDS (Ver_11-03-05.01) - NTFSx86
Run by Richard Ness at 11:28:54.46 on Wed 05/18/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.917 [GMT -7:00]
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files ... Read more

A:Problems with Outlook, etc. ??

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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I'm the office gopher trying to fix my boss's laptop in lieu of anybody else both capable of doing so and with any free time. Although he can open Outlook, he is unable to send, receive, or delete emails. When he attempts to, this error message appears:
The file *\Outlook.pst is in ue and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer.Click to expand...

I believe the problem might have to do with the 20230 emails in his inbox. I have attempted to run Microsoft's Oversized PST Recovery Tool, but when I attempt to select the file Outlook.pst, this error message appears.
That file is not a valid .PST file.Click to expand...

Operating system is XP, Outlook 2007.

A:Problems with Outlook.pst

Hi there. I am not really sure what the deal is with outlook, but I do know that the PST file is his personal/archival file and not the main inbox file. At least it is that way with mine, using exchange server. I am not 100% sure, but I think the main folder uses the "outlook.ost" file. If you go into account settings, is the data file the outlook.ost file?

(disclaimer - Not sure that I am right...just thought i would throw it out there...)

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Some times when I open outlook I get this message:

Folder could not be displayed

Outlook Express could not open this folder

And I can't view any folder until I restart the computer.

A:Problems With Outlook

Those are not interchangable terms:

OL2000: Differences Between Outlook and Outlook Express

This has the instructions (and more) explaining how to register urlmon.dll.


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One user on our network appears to be having problems sending external email via outlook on the back of exchange 2003. There is no error message, the email just wont turn up. Other users are not having the same problem.

To begin with it appeared to be something with the local users profile, as logging on the machine next to him with that account could send emails ok, therefore his local profile was deleted and all worked for a brief moment.

However it soon turned out that it wasnt working and the account in Active Directory was deleted and recreated. This again appeared to work for a brief moment and has stopped. The user has also had a new machine in place of his old one and it still doesnt work. However I can log in as that user and send emails fine.

Any ideas?


A:Outlook Problems


May of found the problem. requesting a delivery report for all messages sent seemed to be stopping the email getting to its source or leaving exchange. Does anyone know why this might occur

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Hello, I recieved this e-mail from a friend today, and I detest OUtlook, so I was hoping someone here could hopefully provide a solution.

Hey Andrew,

George is not able to send or receive email from his outlook account. I already contacted Verizon who does our webhosting and verified that there are no emails backing up on the site. We do use MS Exchange Server, he has access to our public calendar and contacts but cant get emails. I went into www.mail2web.com and found a couple of emails waiting for him but that doesnt seem normal since he usually receives at least 20 emails a day.

When i try to send an email from his outlook it tells me that there is an error in his personal pst file, to close all mail reciepents and run the inbox repair tool. I tried to run that but it asks me what folder to scan. When i out in his pst file it tells me that its not found.

Ive attached his log from Adaware for your review. Any help you could get me would be very much appreciated.



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A friend's pc is sending out e-mails twice to me and one other person. He is running Vista with Outlook 2003.

No one else he e-mails is getting duplicates

I had him remove both of us from the cached e-mail addresses to no avail.

Suggestions, comments appreciated.

A:Outlook problems

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I am having an problem with my Outlook. The problem is that its duplicating my incoming e-mail from the folders I made them go to and a copy stays in the Inbox. How do I stop this from happening again? Thanks.

A:Outlook Problems

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My Microsoft Office 2002 is turning out to be a pain in the nevermind. I have set Yahoo, Gmail and Hotmail up to it. But it's being stubborn;

Gmail - Recieves but doesn't send

Yahoo - Does neither

Hotmail - Does neither

^ Yet I've followed Outlook guides and instructions to the finest detail, many times.

I'm thinking about trying Mozilla Thunderbird but before I do doesn anybody already have it so they can help me set it up as my default Email program so I can get shot of Outlook?

Any help would be appreciated.

A:Outlook Problems

Hi nelford_safc

See if any of programs at this link help with Hotmail and or Yahoo.

Is Gmail giving any errors when you attempt to Send?

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I have tried everything I know. I can not access IE or Outlook from my start up menu, and now I'm having virtual mem problems. I ran Hijackthis and the results are below. Any help would be greatly appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 2:38:21 PM, on 10/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\common files\mcafee\mna\mcnasv... Read more

A:Problems with IE 6 and Outlook

Hello speedy1, and welcome to TSF. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.

Multiple Antivirus
I see you have two or more antivirus programs installed (McAfee, Norton, Windows OneCare Antivirus). Multiple antivirus programs can bog down your system, interfere with each other, and may even cause crashes. I highly recommend you remove all but one of them using the Add/Remove Programs in the Control Panel.

Unhide Files
Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and folders". Uncheck the "Hide protected operating system files (Recommended)" option. Also make sure there is no checkmark beside "Hide file extensions for known file types". Click OK.

Download CleanUp!
Download and install CleanUp! but do not run it yet.

WARNING: CleanUp! deletes EVERYTHING out of temporary folders and does not make backups. If you have any documents or programs that are saved in any temporary folders, please make a backup of these before run... Read more

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My mail client is Microsoft Outlook and lately I have noticed I am not getting any reply e-mails from forums I subscribe to.
For instance on this forum I posted a query and checked the box for instant e-mail on any replies.
I never received any, but when I went into the forum there was replies.
Today accidently I found myself in Windows Live Mail, I did not ever know I had it installed! but when I looked there was replies from various forums I subscribe to including this one.
Is there anything I can do to rectify this in Outlook?
Or can anyone suggest a better e-mail client to use.


A:Problems with Outlook

Hi Jack,

It sounds like you accidently set Windows Live Mail as your default mail handler, and so all email is now delivered to that instead of Outlook.

To rectify that, and assuming you want to continue using Outlook, you can uninstall Windows Live Mail, by going to Start > Control Panel > Uninstall a Program, and selecting Windows Live. Once in the installation, you will have the option to uninstall all Live componenets, or only Mail.

Post back here if you have any other trouble with this.


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I am having problems with Microsoft Outlook.
I have been sent e-mails one day and its been the next day before they appeared in Outlook and then not till I clicked Send/Receive on the Toolbar.
So today I sent myself an e-mail, 3 hours later it had never been received.
So I clicked Send/Receive a box and this message apperared:
1 e-mail sent
1 e-mail being processed
It started to process it then the message e-mail received.
But it is not shown in my In-Box or any other box.
Prior to installing Windows 7 I used Outlook Express and never had problems.

Any help on this appreciated.


A:Outlook problems

Based on the version of Outlook that you have, there are options in outlook to immediate send of email and there is a check for incoming email time set. Usually it is in options email to check.

you might have to drill down to the options on email.


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I started to have problem sending mails from application Maximizer, that uses Outlook for sending mails. It all works ok, til a few days when I upgraded Windowows on SP2 (and also IE and OE 6.O)
I think it does not recognise the form of mail addres if it is written like this: name surname <[email protected]> (that is the form, that the other application enters the emai addreses while using outlook).
We use Mcafee av 4.5.1 on all machines. When send and receive it returns error: The message could not be sent because one of the recipients was rejected by the server. The rejected email address was Michelle Petitt <[email protected]>. Subject 'Test', Account: Server: smtp.siol.net, Protocol: SMTP, Server response: 550 Cannot route to <[email protected]>', Port 25, Secure(SSL): No, Server Error: 550, Error Number 0x800CCC79

BUT EVERYTHING WORKED. I then run inetcomm.dll. It worked two days and now doesnt work again. It is not reasonable. I do not understand everything is checked many many times. What should i do?

smtp server is not problematic problem is that neither OE 6.0 nor Outolook 2000 coul not recognise xxxx yyyy <[email protected]> form of email when sent trough Maximizer application. If i type such email address directly inot outlokk, it works. An also trough Maximizer worked til a few days ago. An this is really strange because for one day it also worked when I typed regsvr32 inetcomm.dll.
So i have two quest... Read more

A:Problems with OE 6.0 and Outlook

Hi monique26

I have answered your question in your first post, please go there:

Please do not start duplicate threads.

Thank you.

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I'm having problems with my Outlook 2K, as it will only receive messages if I click anywhere on Outlook. Yesterday it was working fine, as I would receive messages when they were sent, but today unless I click on Outlook, I cannot receive my emails.

Please help.

Lemme know if you need any other info.



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Two weeks ago Outlook began opening on its own with no prompt. I installed a new virus protection program to see if the problem might be a virus but other then a couple of adware issues there was no virus to be found.

Shortly after that my computer crashed due to an SATA drive failing (for the 2nd time in less then one yr) and needless to say I decided to reinstall XP...

The problem has been that since the fresh install Outlook still seems to act of its own accord and opens at will thereby forcing anything I am already doing, to be minimized. I have tried closing it multiple times only to have it open right back up and it is totally random as to when it occurs.

I am also running behind a router and no ports are turned on.

Any help would be greatly appreciated.

A:Problems with Outlook

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Hi There
I am using Windows 2000 Professional and have experienced a problem with Outlook. It will not start up, it just hangs at the info section.
Have updated AVG virus protection and run a scan, this did not detect any viruses. Tried to run a Degrag, it ran well on the C drive, but will not complete a defrag on the D drive. (These discs are partitioned).
Started up in safe mode and tried to degrag and starting outlook again but still both would not work.
Ran a spybot search and destroy with new updates. No problems there.
Word, Excel seem to open up fine. Outlook express opens up fine.
I have spoken to the users of this pc and they said the only thing that happend was when they came back to their PC when a phone call was being transfered that the screen went all funny and hung. Rebooted PC then realised could not get in to Outlook etc as above.
Could you please advise if there are any other suggestions.

Hi Jack This report follows:
Logfile of HijackThis v1.99.1
Scan saved at 11:31:01 a.m., on 28/02/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\... Read more

A:HJT Log Outlook Problems

I take it D drive is actually just a second partition on the system drive? The fact that defrag won't complete could be a sign that the hard disk is failing, with the damaged clusters being in the area used by the D partition.

You should be able to identify the manufacturer of the disk in Device Manager, then visit their website (support) to see if they have a disgnostic tool you can download and run. This runs a test and tells you if it's failing, though it's not always 100% correct which is why PC manufacturers insist you run their own tests when making a warranty claim.

But since you are having problems which could be related to disk failure (esp the defrag) I would be inclined to believe the diagnostic test results, and if they confirm failure get your data backed up as soon as possible and buy a new disk.

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