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Windows 10 update issues. Also can not do a factory reset or any kind of reset

Q: Windows 10 update issues. Also can not do a factory reset or any kind of reset

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk, got a repair utility to repair registery... etc, defragmented and everything I tried every solution found online and I still get this error when useing updates. I even updated my drivers. I tried everything, s I even uninstalled my antivirus and tried it again. I gave up and tried to do a reset and also tried to whipe everything and do a reset and can not. really odd.

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today) and when trying to manually update it said it did not apply to my pc. I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

Preferred Solution: Windows 10 update issues. Also can not do a factory reset or any kind of reset

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:

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Hi, I haven't had  this new HP laptop very long. Less than a year actually. I bought a Compaq prior to it and it lasted about a month but even though it was in the original box it's build date was early 2013 so I forgave HP for it only lasting a month because I loaded Windows 10 on it and it was to much for the laptop to handle. So I bought this brand new 15 inch screen HD touch display windows 10 f211wm. It was cheap and after 16 years of purchasing dells I had some concern. My dells lasted forever and were great computers but the cost was high. Being a new one income household and after researching it I thought perhaps I was being to difficult. The low price didn't have to mean low quality.  The first issue was confusion over ram specifications. On its spec sheet it says memory....4 GB of ddr3l sdram. Under that it says memory slots... 1 user accessible.  I mistakenly believed that was an additional slot which mattered to me. As did the first HP sales rep I called to order the additional ram. He had to then call me back and say sorry that spec sheets is talking about the 4 gigs of ram thats already installed and maxed at 4. Not confusing at all. Look it up online. At dell it would have said 4 GB of....sdram in user accessable slot. I wasn't pleased. It didn't maatt to HP. Just change the specs HP. If you don't leave room for confusion you can't be blamed. The second issue was the fact that there is no Bluetooth adapter on th... Read more

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Hello, I am trying to attempt a factory reset on a Windows XP Professional Dell Latitude D600. Unfortunately, the computer was previously owned by another company and has a login which I do not know the username/password to. The laptop does NOT have a CD drive and I am using a USB drive to attempt to fix the laptop. If the factory reset does not work, I will be trying to install Ubuntu. I do not have a Windows disk to repair/reset the computer.
On startup (without any other bootup USB drives), it would allow me to access the login screen but I would not be able to get through as I do not know the password/username. I have already tried using Ophcrack (no users would show when loaded), Offline NT Password & Registry Editor (no Windows installation was found), and Trinity Rescue Kit (no Windows installation was found). I have also tried to install Ubuntu with no success. I have tried to use Crtl + F11 / F11 to access a "System Restore" which did not work during startup. (Dell does not have this feature on some of its older laptops, not sure.)
Key Information:
- Windows XP Professional
- Dell Latitude D600
- Unknown password/username
- Password recovery software failed to work
- Failed to install Ubuntu, other programs failed to see hard drive as valid Windows installation (despite loading up as Windows normally)
- Factory reset option unable to be reached from boot menu
I will try to respond to any requests or questions as soon as I can.
Thank... Read more

A:Factory Reset Issues (Windows XP Professional)

IMO call the other company for assistance, helping to defeat passwords is highly frowned upon on any legitimate site.

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I am running an HP desktop with Windows 7 Home Premium 64 bit. My machine was used by someone else and came back flooded w viruses. It didnt come with a backup disc and I have my personal stuff backed up on micro sd with adapters so I did a factory reset and all went well except now windows update wont work. I let it run for 24 hours did another factory reset and went straight to windows update. Still wont work. Anyone know a way around this?

A:Problems with windows update after factory reset

I should note I went to windows update problems and it wont let me download the SURT tool. Also windows update is not giving me any errors. It looks fine but it just sits there like its trying to find updates and says last time updated never. Never had this happen.

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I'm not sure what has happened here. My daughter has a sony Vaio laptop that came with Home Premium installed. I upgraded it to Professional and it's been working fine for over a year. A few weeks ago it just wouldn't start so inserted the Professional installation discs and did a start up repair which seemed to do the trick. Last night she turned it off, but when she restarted this morning it was as if she had just received it as started up on Home Premium and looks like a factory reset.

I went to system restore and last restore point at 9am this morning so again looks like a completely fresh pc and first restore point is the windows update. Is there any possibilty that both OSs are still present and for some reason it is launching the wrong one? I don't want to go through a full instalaltion etc if not needed. All the data is backed up, but going to take a while.

I am of course concerned this is the second "incident" in a month so is the laptop going thorugh a major meltdown and likely to continue to struggle?

Thanks for any advice


A:Laptop factory reset after windows update!!!!

If it was factory restored there would be none of her files remaining.

Please post back a screenshot of the maximized Disk management drive map with listings, using Snipping Tool in Start Menu: Screen Shots

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Windows update is stuck at 0%. I reset it to factory settings because I bought from some store that sold used computers. here are the things that I did. 1. I turn metered connections off as I read some problems came up with that still didn't work. 2. I did various things that did not do anything in command prompt like sfc/scannow but it said I had no problems. I tried troubleshooting windows update it shut off bits and other stuff but got stuck while restarting bits. now it is freezing when I try to activate anything in the control panel please help or should I just reset my computer.

A:Windows update stuck at 0% after trying to update it after i reset it to factory

I've found that the first set of Windows 8 updates takes forever to get past 0% Downloading. Just let it go for a couple hours.
Someone on Reddit described it as:

New installations of Windows 8 update certain system files in the background. The foreground "update" app can't get a lock on the update repository, so it just hangs until the background updating is done. It usually takes a couple of hours. Just wait it out.

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After a faulty harddrive (one of a RAID 0 array), both of which were replaced by twice the capacity HDDs, I restored from a system image, having changed my RAID Assembly to RAID 1. However I had many problem with my setup, one of which was the complete inability to download anything, whatever browser I was using. I finally bit the bullet and did a factory reset. I used a system recovery disk I had created when I first bought my system, back in Aug 2010. I also decided to relocate my user and Program Data folders using audit mode. All seemed well until I tried to run Windows Update. (Windows 7). It would not run. giving me the error "Windows cannot run Windows update because the service is not running". I checked that both windows update and BITS were running, I renamed the Software Distribution folder and restarted Windows Update, all to no avail. I also ran a scannow which reported corrupt windows files.
How can I possibly be getting these errors after a complete Factory reset? Is it perhaps the fact that Dell Factory reset does not support audit mode to relocate User folders. I have also read that the Intel Rapid Storage Technology drivers may be affecting Windows update. I have run a factory reset before back in Dec 2011 and everything was fine.
Can anybody help me please?

A:Corrupt windows files after Factory reset and window update won't work

Do the factory reset again but don't mess with the user and Program Data folders. Once that completes, try Windows Update.

If that doesn't fix the problem: Clean Install Windows 7

Follow the instruction in this note (in the tutorial):

I'd also suggest dumping the raid setup. Instead use the 2nd drive for backup.

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BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System

fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7

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Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.

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I go to do a factory reset and it asks for windows instalation or media to continue and i cant figure it out and i try to do a reset to a time when i backed my computer up and it does all the steps and at the end it says error and it couldnt complete. Please help

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I recently upgraded to windows 10 in August and I am fixing to sell it. Now when I go to do a factory reset I get to the pick your keyboard and I cant do anything no mouse no keyboard no nothing. Any clue to what is going on ?

A:Factory reset issues

Welcome to the forum. Win 10 will remove any factory reset use a win 10 DVD and do a clean install deleting all partitions you can download the DVD from ms media creation tool

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After doing a factory reset with my windows 10 pc my mouse and keyboard are not responding I changed key boards and mice but I can not select any options when I have to select timezone and language if anyone can help I would appreciate it.

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I am currently trying to factory reset my computer, however, I am unable to do so as i do not know my login details, i have tried to factory reset the computer through the advanced settings, but i am also unable to do so, as i am told that the 'bootmgr is missing'. And i cannot think of any other way to factory reset the computer.

A:Factory reset issues

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I have a sony vaio laptop and for the last month or so I have been constantly disconnecting from the internet every few minutes, I'm pretty sure the problem is within the laptop as other devices are fine and never disconnect.

I factory reset my laptop yesterday and I am still having this problem, it is extremely frustrating as I play an online game..

Please help,

A:Still having disconnection issues after factory reset

Do you disconnect when you're NOT playing online games?

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Hey there,I was having an issue with my S3-392 whereby it would not shut down or sleep.  It would just stay half on whereby the screen was black but the fan would stay on and it wouldn't fully shut down.  I eventaully managed to shut it down but when I restarted it, it wouldn't load the OS.It's out of warranty so took it to a computer repair shop who said that the OS was corrupted and would need to be reinstalled.  I agreed for them to go ahead and do this.  Since I've gotten it back I have realised that the sound volume/quality is v poor.  Obviously seeing as the reloading of the OS (Windows 10) wouldn't have had all the original Acer software/drivers then the original sound software is now gone.  Is there anywhere I can download some decent sound drivers? Also, the laptop no longer recognises my wireless mouse.  Is there something I can do about that?  Or do I just need to buy a new mouse? Many thanks!

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I have a Acer Win 7 laptop and when I bought it nearly a year ago I set up a homegroup on it. Let's call it Homegroup1. I was negligent and did not record the homegroup password, or, if I did, I don't remember where. I had some issues with the laptop and sent it in for warranty work, where they replaced the hard drive and required a factory reset. When I did the factory reset, I set up a 2nd homegroup as prompted. Call this Homegroup2. My husband joined Homegroup2 on his laptop and has the password there. And all went swimmingly until it became obvious the laptop repair didn't actually fix the problem and I had to send it back in AGAIN. It returned with the same hard drive and settings, but I no longer seem to be able to access or detect Homegroup2. I am, however, detecting Homegroup1, which has an unknown-to-me password and is basically being run by a nonexistent PC (since the computer running it got reset and now has a new name and identity). I tried to enter Homegroup2 Password and Windows rejects it as the wrong password.

I would like to delete ALL these homegroups and try again because this is ridiculous. But I can't get the "original" PC (the one I had to reset) to leave the homegroup and therefore delete it, because apparently to delete the homegroup all computers have to leave it. Is there some way to do this? Because it seems like I'm in a catch-22 devised by evil geniuses.

Also I am unable to "detect" the printer on the network a... Read more

A:Homegroup issues after factory reset

I suppose I should mention my husband was messing around with routers during this; we replaced an old one with a FIOS one and added a higher speed one to the FIOS one to actually connect to, to supposedly make everything super fast. But I'm uncertain about the timing.

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So I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something. Well, it helped a little. The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with \Windows\System32\config\system missing. Can anyone help me get my Surface Pro working again? Thanks in advance.

A:Surface Pro Factory Reset Issues

Welp, I tried to reset it a few more times, but now the "Recovery: Your PC needs to be repaired" screen doesn't even show up. It just goes straight to the UEFI firmware menu. I'm thinking about replacing it under warranty, because I have a yellow spot on my screen in the bottom right corner anyways from the adhesive not being applied right.

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So today, I factory resettled my computer after having many BSoD and just gave up. Now, my issues involve 0x0A or 0x1E, my computer freezing with no errors, or being unable to boot up. I've done clean booting it, malware scanning, virus scanning, and windows memory test. Can you guys help me? I will attach mini dump files when I get to my computer. I'm on mobile.

A:Many BSoDs and Issues After Factory Reset

May be caused by some outdated drivers.

When you will be back on the computer, post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post.

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I have a G50-80 latop which was upgraded to Win10 quite a while ago. Recently it started having trouble with hardware and software that once worked not working any longer. I decided to use the factory reset option to take the system back to Win8.1. Before doing this I uploaded the more critical of my user files to a cloud service and created a Windows system recovery image to an external SSD connecterd via USB. I also created a system recovery CD. Once I felt all was safe, I pushed the little button and began the factory reset. It worked beautifully, the system came up in Win8.1. However, the files I had uploaded to the cloud didn't fully propagate, and I needed to restore the Win10 image to get them back. After many attempts to get the Win10 upgrade to work, I was finally able to boot Win10 and restore from the system image from the SSD. I found the files and more securely saved them for later access. Now, I needed to perform one more factory reset to bring the system back to Win8.1. But, the operations to do so resulted in the system rebooting back to the Win8.1 installation. It was not able to start the factory reset. Some reading on the internet indicates that if the HD partitions are written to by software other than the Lenovo OneKey tools that any attempt to use the factory paritions to do a reset would fail with the symptoms I was seeing. Using the Win10 disk management tool, I can see that there are 6 paritions on my HD. They are called "Reco... Read more

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Ok people,
just a little tip to get you to 8.1 a bit quicker after a factory restore back to W8.

You do not need the Net framework updates/browser choice or malicious software removal tools KBxxxxx's,
about 25 approx.


A:factory reset to 8 update to 8.1 little tip

Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you?ll be able to install the Windows 8.1 update via the Windows Store. But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.

Take a look at this post: How to if you have Windows 8.1 update 1 installed

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After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.

View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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I can't access BIOS, ThinkVantage menu by pressing that button or login to Windows. Also, I can' get recovery tool by entering S/N of notebook from Lenovo page. Is there any solution to my problem?

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Hi all -I know I am talking about a very old machine but I am hoping there is someone out there that would be willing and able to provide helpful  advice - some background -  in my dire need I purchased a 'refurb' Lenovo Thinkpad T400 from who now turns out to be an unreputable seller - I was silly enough not to worry about recovery disks or even a 30 day warranty - now I am paying dearly for my negligence.  This machine has had issues from day one that I thought I could work my way thru reading forums, Lenovo site etc. but nothing has worked.  My first challenge was trying to just get the right-click on touchpad to produce context menu - I searched and searched and reluctantly loaded 3rd party softwares to no avail.  I gave up on that only to discovered that when I loaded any antimalware program my cursor would not open that program nor would it open any other program on the machine. So I uninstalled the antimalware. So I can't really run to see if I have a virus.  To make a long story short right now NONE of the function keys work nor the THINKVANTAGE.  When I reboot and attempt to go to safe mode, bios utility I get nothing except opening up windows where sometimes the cursor will open a program or not and the trying to open programs from the start menu or the task bar is hit or miss same happens in the start menu and trying to open a browser.  I am running on Windows 7 Pro 64-bit and would like to go back to factory settings, but ag... Read more

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Hello! I'm having some major problems with my laptop and I was hoping for some troubleshooting assistance. A short history, first. You can skip down to the bold if you don't think you need any context.

A few weeks ago I started getting regular BSoD (not the one I'm reporting now) on my Acer laptop, as well as errors when attempting to write to the drive, followed by the dreaded 'click of doom'. I knew I was dealing with a failing hard drive so I immediately purchased a new one and backed up data manually (I also keep a regular backup via Acronis).

The new hard drive arrived, I hooked it in and attempted to restore the full Acronis backup. No good, backup corrupt. Of course I don't have another one, that's way too smart for me. Fine, I think - I'll use Acronis' drive clone to copy everything over directly, since the failing hard drive still has some spins left. That didn't work either, as Acronis gets totally jacked up when it has to talk to bad sectors.

At this point I switched to Clonezilla, which 'worked' but did what I found out over another eight hours of troubleshooting was nearly irreparable damage to the MBR or file structure on the fresh drive. The only thing I could do with the new drive at this point was run Acer's factory reset from the recovery partition, which somehow arrived intact on the new drive.

So I did that, and miraculously it worked. I began transferring files back over from my manual backup, and reinstalling programs, starting with Steam and... Read more

A:BSOD, other issues after factory reset on new laptop HDD

It put your Atheros network adapter driver to a problem.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+af111 )

Followup: MachineOwner
Which is very old here.

lmvm athrx
start end module name
fffff880`0421e000 fffff880`04444000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Fri May 07 05:30:58 2010 (4BE3583A)
CheckSum: 0022BDB6
ImageSize: 00226000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

There may be some more drivers those are out of date. Give DriverMax a go.

Let us know the results.

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I've been having memory issues. I deleted all kinds of stuff. I've reset to factory setting before. But now my notebook will not let me restore. It says there was a problem. Gives the option to troubleshoot. Then it don't troubleshoot. I don't know what to do. Please help this "almost" computer illiterit person get this fixed. Thank you.

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I had to reset my Satellite T130-11H to factory settings to try to stop issues with my internet and computer been very slow and not responding but now when it starts up it states that it is 'finishing the installation may take several minutes' then restarts on its own starts again and then restart again and again!

Now it is say ing the same message but just hangs and does not go onto my desk top?



A:Re: Satellite T130-11H - Factory Reset Issues


As I know during a recovery procedure you laptop will restart for many times. So, don't interrupt it and wait. If it still restarts for a long time, you can restore factory settings using recovery media you have made

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So I reset my system again. This isn't the first time that I have had to do this because of issues with Windows 10. After Reset, computer runs good. Only problem now, is that I am having problems installing an update in Windows 10. The update is called Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update. I have tried looking for solutions, but so far can't find any except for people that do not know what they are talking about.

Is there a workaround for this issue? It's getting ridiculous!

The update installs repeatedly, until finally, I had to uninstall the package from my system completely. It says it was successfully installed. If it was successfully installed, then why in the heck would it want to install repeatedly.

Help please!

Thanks in advance!

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Hi I had to do a factory reset on my friends Toshiba and now it wont update. My friend has a Toshiba Satellite Laptop which is a Windows 8.1 64 bit, 4 gig. The reason for a reset was do to constant freezing and video lagging. There were several things that were ocurring. I had done scans to make sure is was not a virus issue before doing a factory reset.

I have checked services to make sure it was turned on.

I tried to upload a snipit to show you the error but for some reason it wont let me download it Argh! It should have downloaded.

Here is the error code on the update page 8024A008

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I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked



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Problem #1 that just happened and has happened since I finished Setting my computer back to factory settings. Even though I have updates set to Automatic Update. A window keeps popping up saying I need to set it that way?? So I click it any way, and that's when a svchost starts to go through the roof.

A:Reset to Factory Settings, Computer wont update + 2 other problems

Standard problem now on clean installs of Windows 7. You should download and install IE11 and .NET 4.6.1 before proceeding. If you do an advanced search in BC for Windows 7 update problems you will see you are not alone. There is a convenience rollup package that has all updates from SP1 to April 2016.

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Problem #1 that just happened and has happened since I finished Setting my computer back to factory settings. Even though I have updates set to Automatic Update. A window keeps popping up saying I need to set it that way?? So I click it any way, and that's when a svchost starts to go through the roof.
Problem #2, that is mentioned about. This svchost, that points back to system 32. Once activated ( how ever it gets that way, other then what I mentioned above ) Then goes sky high, to the point I fear the computer will start to fly off my desktop. It's shot up as high as 1,500,000Ks, and even peaked up near 2,400,000 K while trying to update last night. So I finally just shut the computer down. Because I was afraid to leave it that way over night, or it might just fry my computer period.
Which leads to Problem 3, ( which is really problem one but ) where and how this all began. It all began with me being very unsatisfied with the way my computer was running. I was getting Problem 2, among others. But now compared to what I've seen happen since the reintsall? That same svchost was only rising to 400,00 & 560,000 before doing the reinstall. The computer wont update. I've had it running for 6 hours, all the time I've had to keep "ending process" on that svchost. Because those numbers and super high CPU & Memory #s also scare me.
This is the 4th time ( 2nd on this machine ) I have done a set back to factory settings on a Windows 7 64 home edition. I did... Read more

A:Reset to Factory Settings, Computer wont update + 2 other problems

Standard problem now on clean installs of Windows 7. You should download and install IE11 and .NET 4.6.1 before proceeding. If you do an advanced search in BC for Windows 7 update problems you will see you are not alone. There is a convenience rollup package that has all updates from SP1 to April 2016.
Please read the following guides.

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Hello all! I have an old laptop that is very slow and buggy. I got all of the files I want to keep off of it, so now I would like to get it back to a factory reset condition. I've tried using Win7 to restore it, but it only has very recent images of the computer that I can back it up to (no solution), and I don't have the CDs for a Win7 reinstallation (though I still have the email with the lisence key from ages ago). I've tried OneKey Recovery, but it doesn't find a partition (perhaps someone knows how to point it to the right one?). Can anyone help me make my laptop "like new?" I am thinking I can get an image from somewhere, just not sure where, and then use that to restore my computer to its original form. Maybe I've got to get myself a set of restore discs, but I don't know the best place to find those. Thoughts? Ideas? Suggestions? Please see the file with 4 screenshots for more details. Thanks in advance,Dave

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Dear Community,As the title suggests, I did a full system reset recently. That was because my old HDD seemed to start dying and slowing down the system a lot.Now I have a brand new HDD (Seagate firecuda 2TB) and installed everything I found on the Lenovo support page for my System (4284-4DG) after installing all important Windows updates.So far so good - I guess. At least Lenovo Service Bridge/System Update don't suggest any further software.But I'm facing some issues already:1) The Hotkey Feature Integration seems not to work! Not only do I not see any OSD, but also half of the Fn+FXX combinations aren't working (like Fn+F5 - Fn+F8, Fn+F2, Fn+F3...).2) I can therefore not access the Communications Utility (unless searching the .exe) nor the Connections Tab (F5). In the latter one Bluetooth isn't even listed (but always on)3) The Power Manager is very limited in functionality like I do not have a Battery Management button nor can I adjust the default screen brightness in the Energy Profiles. I remember that this was very possible before.4) The Device Manager shows still unknown objects: PCI-Communication Controller (simple)(? => loose translation from German, maybe slightly different English name) and an unknown device. As said before, I installed every driver I could find in the list from Lenovo. I have no clue what this could be.5) Windows Update shows me some optional Updates which I did not install yet, because I always read that one should install drivers from the PC ... Read more

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bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

A:need windows 7 factory reset help

and also will i lose all my drivers?

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Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.

A:windows 7 factory reset

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So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

A:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.

Sorry for my bad spelling and grammar errors.

A:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

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Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

A:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

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Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on

A:windows 10 factory reset

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I forgot my password on my acer aspire 1 touch and its not allowing me to use alt f10 to reset

A:Factory reset windows 7

I'm sorry the forum rules do not allow help with forgotten passwords.

Bypassing Passwords
Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...


Edit, usually it will not ask you for a password to reset to factory setting.
Try doing it again and report back.

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Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,

A:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

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