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Left 4 dead 2 has stopped working crash to desktop

Q: Left 4 dead 2 has stopped working crash to desktop

Hey guys, im having some trouble with starting Left 4 dead 2 on steam, whenever I do so it always gets to the loading screen and crashes with an error message apppearing saying "Left4dead2.exe has stopped working" Ive tried reinstalling it again 3 times but still no luck
I am running a 32-bit windows vista homepremium with 3.00 gb of ram nd 2ghz.

I have run the game before using my graphics card intel 965(R) express chipset family I dont know why it doesnt work now please help!

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A: Left 4 dead 2 has stopped working crash to desktop

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Hey guys,

Left 4 dead 2 is really getting on my nerves as it is crashing ALLL the time when I start the game, it occurs after the movie then it crashes saying L4d2.exe Has stopped working and here is the warning txt. Ive been trying to fix this for a month now still no luck I ve reinstalled it 3 times verifying the cache files and stuff. here are my specs and it has run fine last month i tried please help!

Windows vista 32 bit
3gb of ram
Intel (R) 965 express chipset family (ive run it with this before)
Pentium dual core cpu T4200
Warning Txt

Problem Event Name: APPCRASH
Application Name: left4dead2.exe
Application Version:
Application Timestamp: 4cac03d2
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 000301cf
OS Version: 6.0.6002.
Locale ID: 3081
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Read our privacy statement:


A:Left 4 dead 2 crash to desktop on start

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My graphics Card: ATI radeon HD 2600 XT

AMD Athlon 64 X2 Dual Core Processor 5000+ 2.60 GHz

2.00 GB ram

Inspiron 531

..anyway my Problem is that when playing LEFT 4 DEAD usually once a game, when things get quite hectic, it crashes with a looping sound and black screen, and then returns to the games around 20-30 seconds later. An error then appears: "Display Driver stopped working...."

I have muddled about with game video settings and have downloaded up to date drivers but to no avail.
Any help would be most appreciated


A:LEFT 4 DEAD crash! HELP!! ATI radeon......

MrEmachine said:

, when things get quite hectic, it crashes with a looping sound and black screen, and then returns to the games around 20-30 seconds later.Click to expand...

Sounds like your card cant render fast enough and freaks out.
So many unique characters moving in any direction they so chose. Allot to keep up with.
Long shot, but if you would like to try other drivers....
I have had very good gaming using Omega Drivers. http://www.omegadrivers.net/omega_drivers.php

Now, if it's a video card or processor over load, I don't think they will help. But, worth a shot maybe.

Google found this. http://www.left4deadforums.com/1873-lag-sound-loop-crashes.html
A few solutions to problems.

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I recently purchased original Left 4 Dead 2 and the problem that I am facing with the game is that everytime after say 10 to 15 mins of gameplay in any mode i.e. Single Player or Online, the sound of the game suddenly stops for not only the game but for any application on my PC, and does not return until I reboot the PC.

The current config of my PC is as follows:
Intel Core i5 750 @2.67 GHz 2.79 GHz
4GB Ram
WIndows 7 Ultimate
GeForce 9500 GT Graphics Card
Intel Extreme Mother Board DP55SB

Since the config of the PC is much more than the actual requirements of the game I dont understand what could be the root of the problem. I have tried installing the game again, updated all the necessary drivers and scanned my PC for malicious softwares but the problem still persists. (The PC is just 3 weeks old)

I am now really clueless as to what could be wrong, so if somebody could guide me in the right direction as to what could be tried as a solution to this, it would prove to be very helpful.

Thanks for any help, its appreciated.

A:Sound crash in Left 4 Dead 2 after random game-play time

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I was playing a video game and the left speaker on my laptop just stopped working all of a sudden, I wasn't even sure it stopped working at first, but as i started turning around in the game i noticed the stereo being gone.  After about a week it turned on for a minute or so and stopped working again.  I tried messing with the balance in windows, nothing happens, i tried using AIMP and If i balance it to the left speaker the right one just becomes quieter. I'd appreciate any help, thank you.

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I rebooted my laptop after windows defender found malware, and after that, the left ctrl key stopped working, but the right one is still operational. I can ctrl+c and all that stuff with the right ctrl key, but there's no function whatsoever on the other one. The malware I'm talking about is called BrowserModifier:Win32/Prifou, just in case.

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I hope this topic is in the correct forum.

I have a Microsoft Wireless Mobile Mouse 6000 which was brand new when purchased at the end of December. I was using it fine until yesterday, when I went to click the IE shortcut and noticed it wasn't working. Everything else works (hover, point, scroll) just the left click button has stopped functioning. The mouse is clean.

Does anyone have any ideas what may be wrong and how to fix it?


A:The left click button just stopped working...? Help?

Hi and welcome

Maybre try some of these suggestions? http://support.microsoft.com/kb/321122

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My 7 year old son was playing on Roblox (internet) and all of the sudden the mouse stopped working. "He didn't do anything" he says but trying to get the left mouse button to work is impossible. I have gone into the control panel and changed the settings so that the right button acts like the left, but this still isn't good because now I don't have a right button feature anymore. I try to change it back and then the left doesn't work at all.

I did a system restore to this morning and the problem is still there. There are no new add ins in internet explorer from today either.


A:left mouse button stopped working

Try a different mouse

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Just installed the game with no problems. I double click on the icon to play the game and it takes about 30 seconds then the error shows up.

Dead Space.exe has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I've googled some links and found this..


Ive disconnected my peripherals such as printer, ipod, logitech headphones and my external memory card reader.

I have the latest graphics card driver 178.24 released 15th October.

With that link I don't understand the graphics part and the editing so didn't do any of that.

please help. Really want to play this game

A:Dead Space.exe has stopped working help!!=[

I unplugged what i thought were peripherals. Graphics tablet and my printer. I disconnected my mouse and keyboard cause they were connected via usb along with my headset but not luck. I dont have a controller for it to not work.

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So one night I woke up and over night my computer upgraded to windows 10 after 4 weeks it crashed tried recovery but got message that i dont have a valid registration, tried to go back to windows eight and got the same message, tried to be sneaky and override new windowss with old windows and the computer stopped working. Tried everything that the boot menu has to offer and got different nonsensical errors then it stopped booting alltogether, got a 3rd party bootdisk, got into command prompt and formated the hard drive and assigned it the letter c:Now when it boots get non system disk or disk error then the next message is error: no boot disk has been detected or the disk has failed. Ran the bios disk check says disk is fine.So How do I continue? I have a second PC to down things. @.nd question Computer came preinstalled managed before formating to get the orginal windows license number. How to I get everything i need to reinstall windows 8.Thanks everyone and remember I am not the savvy with computers.

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hello all,i am having an issue with touchpad clicks on my X1 Yoga and wanted to see if there is anything i can do to fix it myself.The issue is with physical clicks on the left and right sides of the touchpad, it was working up until few days ago and suddenly stopped. I can stil use these areas for touch, but since clicks are not working, i am forced to use physical buttons above the touchpad.is there anything i can do to fix the problem? Anyone knows what this could be? thank you!

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I can no longer scroll by pressing the left and right buttons above my left click button. It was working fine until one day it just stopped doing anything. Any solutions?


A:Tecra 9100 - scrolling stopped working on the left and right buttons

Why you don?t try to configure the touchpad settings again.
Did you check the settings in the control panel -> mouse ???
There should be a option and some touchpad properties which could be changed.

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Well... Thats about it. My left click was working and then all of a sudden. BANG. stopped. Moving the mouse with the touchpad and using the mousepad to left click still works as does the right click button on the touchpad. Any solutions?

A:Left Mouse Click on Laptop Touchpad stopped working

I assume you have checked your settings in Control Panel > Mouse Properties?

It will save a lot of time if you can determine whether this is a hardware problem or a software problem.
Try this: Download a copy of UBUNTU. Put this on a USB stick. Boot from the USB stick and choose to Run The Program (you do not need to install it on your hard drive). Then check to see if the mousepad works OK in UBUNTU. If it does then it is a Windows/Software problem. If it doesn't then it is a defective mousepad.

Download Ubuntu Desktop | Download | Ubuntu
How to create a bootable USB stick on Windows | Ubuntu

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I'm creating this post just fyi should it help anyone else with this problem. Here's what I tried and, at least in my case, how i solved a "mouse left click doesn't work" problem

I have a Logitech wireless laser mouse and use rechargeable AA batteries. The other morning i powered on my computer as usual and tried using my Logitech wireless mouse but left click didn't work (although rt click and mouse movement continued working just fine)

Things i first tried that didn't help:
> Reinstalling Logitech Setpoint and mouse drivers
> Reinstalling Logitech USB transceiver firmware
> Pressing the "reconnect" button on the USB transceiver to reconnect transceiver to wireless mouse
> Changed the mouse batteries a couple times and also tried recently recharged batteries

Then i had a hunch (well, it was really more of a last ditch hopeful guess - but it seems to have worked!)
I removed the batteries and let the mouse sit overnight without any battery inside it. When i put batteries back in the next morning, the mouse has been working fine again ever since. Go figure :stickout:

A:Left click on Logitech wireless mouse stopped working (Solved)

Good stuff there J. I don't know anything about wireless mice but i am wondering if it "reset" itself. Just a thought and a small one at that.

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Lenovo X1 Carbon 2nd gen Left side usb and headphone jack suddenly stopped working. I just used both jack and usb previous day but now they both are not working. Any solutions for this.

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the left hand standard-usb port yesterday stopped working on Thinkpad X1C. only charging, no data connection possible. already tried the "emergency reset" suggested at https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/USB-port-stopped-working-Thinkpad-X1-Carbon/m... - without luck (this is also the reason to open a new issue as _this_ one is just not solved) the other usb port is fine. the last 2 lenovos always has such annoying issues :/ i'm working with the device every day, so sending it in for 2 days for repairing is no real option. so, if anyone has a hint, these would be warm welcome.

A:data connection for left hand standard-usb port stopped working on Thinkpad X1C

nb: using ubuntu 18.04.1 lts

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I've been trying to chase this issue for quite some time now. Randomly I experience a crash to desktop when playing Battlefield 2. Doesn't seem to have any rhyme or reason, just bam!

The only thing I can spot in the logs is one in system saying: (Happens Everytime)

"The PnkBstrB service entered the stopped state."

There is also one that will show in the app log saying: (Happens once in awhile)

"Faulting application name: bf2.exe, version:, time stamp: 0x4a8d6629
Faulting module name: Memory.dll, version:, time stamp: 0x497ec791
Exception code: 0xc0000005
Fault offset: 0x00001ddc
Faulting process id: 0x600
Faulting application start time: 0x01cd07d8b8b64218
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\bf2.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\Memory.dll
Report Id: 23819cc8-73cc-11e1-a8f9-000854b19d94"

I've attached the needed dumps as requested. Hope someone out there can help.

Win7 Pro x64
AMD Athlon 6000
Nvidia 8800 GTS x2
onboard sound
cant remember the board.

A:Crash to Desktop when playing BF2. (PkBstrB service entered stopped.)

I found this section from the following user request.


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When I close IE I get the message "IE Crash Protection has stopped working. Then "Internet Explorer has stopped working: and then "Internet Explorer is restarting" How can I fix this? I am using IE7 and Vista Home Premium. If I immediately close after it opens and not go beyond the home page it closes fine. If I jump to another page or click a new tab, it has the problem.

A:Solved: IE Crash Protection has stopped working

hgailm said:

When I close IE I get the message "IE Crash Protection has stopped working. Then "Internet Explorer has stopped working: and then "Internet Explorer is restarting" How can I fix this? I am using IE7 and Vista Home Premium. If I immediately close after it opens and not go beyond the home page it closes fine. If I jump to another page or click a new tab, it has the problem.Click to expand...

Have you updated your Anti-Virus definitions and run a scan? Do you have any unnecessary tool-bars or plug-in's running? I would check that. Than post this message again in the General Security-Malware Removal Forum. A Virus Removal Specialist will help determine if there is a viral infection, and give steps to remove it. Once they have determined your system is clean, I would uninstall IE 7 and than reinstall IE 7 with a fresh download. Whatever you do, DON'T GO TO IE 8 if you get a prompt from MS that if is available through Windows Update. Just select, "Don't Install" if you get that message from Windows Update.

Your system needs to be checked, scanned, and cleaned for malware first, and than get a good running IE 7. That is what is most important at this time.


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Hi all, I recently upgraded to Windows 7 and I'm having the following issue, whenever I hover over one of the open pinned taskbar items, right before the thumbnail preview appears I get the "Windows Explorer has stopped working" error followed by the "Windows Explorer is restarting...". When I switch my theme to basic instead of Aero, it works fine and I've read there are ways to turn it off when using the Aero theme, however this is a feature I would like to use. Here are the full log details:

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Exception code: 0xc000041d
Fault offset: 0x00000000000ac00b
Faulting process id: 0xd70
Faulting application start time: 0x01ca999116acb325
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report Id: 8fcd5c9d-0584-11df-8580-0019d11d2198

I am using a GeForce 8800gt, and have a strong suspicion that it is the culprit based on other threads I've read. I have tried both older and the newest drivers but the problem still persists.

If anyone has had this problem or know of a way to solve it without having to disable the thumbnail preview feature please let me know.

A:Windows Explorer has stopped working crash

Quote: Originally Posted by pajamaman81

Hi all, I recently upgraded to Windows 7 and I'm having the following issue, whenever I hover over one of the open pinned taskbar items, right before the thumbnail preview appears I get the "Windows Explorer has stopped working" error followed by the "Windows Explorer is restarting...". When I switch my theme to basic instead of Aero, it works fine and I've read there are ways to turn it off when using the Aero theme, however this is a feature I would like to use. Here are the full log details:

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Exception code: 0xc000041d
Fault offset: 0x00000000000ac00b
Faulting process id: 0xd70
Faulting application start time: 0x01ca999116acb325
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report Id: 8fcd5c9d-0584-11df-8580-0019d11d2198

I am using a GeForce 8800gt, and have a strong suspicion that it is the culprit based on other threads I've read. I have tried both older and the newest drivers but the problem still persists.

If anyone has had this problem or know of a way to solve it without having to disable the thumbnail preview feature please let me know.

Hi and welcome

use these to force a dmp file to be created. http://www.sevenforums.com/crash-loc..... Read more

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Hi guys,

I’ve been trying all day to fix some serious issues with my PC, and I’ve just about run out of ideas. If anybody can help me out I’d very much appreciate it!

Here’s the story so far:

1. Woke up this morning and the computer wouldn’t boot. Windows XP Home system with SP2, about a year old, with no hint of a previous problem. Would get to the “Windows XP” splash screen and spontaneously reboot, cycling indefinitely, unable to boot in Safe Mode either.

2. Inserted the XP CD and got into Recovery Console. I tried the following commands and got these responses:

C: 305235 MB \Device\Harddisk0\Partition1
D: \Device\Cdrom0

"bootcfg /scan"
<some standard introductory messages>
Error: failed to successfully scan disks for Windows installations.
<and a suggestion to run chkdsk>

"chkdsk /p"
<standard introductory messages>
CHKDSK found one or more errors on the volume

"chkdsk /r"
<the same introductory stuff>
<&#8230; and about an hour later&#8230;>
CHKDSK has finished checking the volume

"bootcfg /scan"
Same response as before.

3. Undeterred, I typed "exit" and attempted to reboot in Safe Mode. Successful boot!

4. Scanned the entire system with Malwarebytes and avast! (on Thorough setting), both came up clean. Rebooted in normal mode and the system now appears to be running stably.

5. HOWEVER a ... Read more

A:Solved: Various programs stopped working after serious crash

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My computer crashed unexpectedly while I browsing some pictures and video at around 1034pm. IThis has just started today...I have been browsing my pictures with no problem up until today. I did import some pictures from my iPhone 5 earlier this evening around 730pm and then renamed some of them.I have Windows 7- 64 bit. I did a safe mode restart and got this message when I tried to begin troubleshooting:
Windows has recovered from an unexpected shutdown:
Files that help describe the problem:
I didn't know what else to do so I restarted normally and after just a few moments I received the COM Surrogate Has Stopped Working when I started browsing my pictures again. I ran Anti-Malwarebytes Premium Hyper-Scan and no objects were detected. 

A:COM Surrogate Has Stopped Working 02-21-15 after Windows Crash

Please download Powelikscleaner (by ESET) and save it to your Desktop.1. Double-click on ESETPoweliksCleaner.exe to start the tool.2. Read the terms of the End-user license agreement and click Agree.3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.The tool will produce a log in the same directory the tool was run from.Please copy and paste the log in your next reply.

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BF3 can't log into server. just times out. League of Legends gives a PVP.net patcher has stopped working error, and starcraft 2 crashes before the first screen loads up and gives this error report provided below to send.

I updated windows with about a years worth of updates and now none of my games will work. Can't do a system restore because I didn't realize it was creating a restore point every single time I would try to uninstall or install LoL and now all the restore points are post windows updates.

Any help would be appreciated. I've tried everything short of a re-install of windows I can think of, and I really don't want to have to do that.

Specs on my rig are:

Win 7 64 bit
Nvidia GTX 460 SE
8 GB ddr3 ram
AMD Phenom II x4 AMD processor at 3.7GHz

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I have a HP pavilion dv9010tx laptop
Windows XP professional Service pack 2

I was working on Adobe Premiere and had a film on render, suddenly the PC crashed when restarted i found that Mcafee antivirus and wireless connection not working

It says Windows cannot configure this wireless connection.

If you have enabled another program to manage this wireless connection, use that software (I havent installed any such software)

If you want Windowss to configure this wireless connection, start
the wireless zero configuration service. For information about starting the
wzc service, see article 871122 in the microsoft knowledge base on the
microsoft.com website.

I tried switching the WZC service on from the services but it says failed due to dependancy crap then i also tried changing the Regedit>HKEY_LOCAL_MACHINE>SYSTEM>CONTROLSET001>Services>Ndisuio changed start value from 4 to 1,2,3 tried all of em and restarted it each time and then tried starting the WZC again but dint work.

at last i thought now wld be the time to run the magic of Hijackthis i downloaded hijackthis and tried running it but the explorer window freezes, then i have to restart explorer (we should atleast have a cry smilie)

I desperately need your help as i m stuck very badly.

I tried doing everything possible to get it on again, but in wain.

PLEASE HELP is all i can say

A:Antivirus and wireless stopped after Crash - Hijackthis also not working :boohoo:

Please Help!

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Playing guild wars 2 yesterday and i noticed a game freeze for a fee seconds, the screen refreshed and the game continued fine. Shortly after I finished playing back on my desktop I received a popping with the following message:
Nvidea Windows kernal mode driver version 296.10 stopped working and has been recovered.

PC worked fine for about an hour then glitches against and the popup appeared again then the pc froze. I can now no longer boot up to my desktop, windows seems to load fine, but instead of going to my desktop I get what looks like random black and white squares and a frozen no mouse image. I can boot in safe mode only

Help!! Please someone, anyone.

A:[SOLVED] Kernal mode stopped working: major pc crash - help!!!

Your problem seems to be common with the 296.10 drivers, go to nvidias site and see if there are updated drivers for your card.

World Leader in Visual Computing Technologies | NVIDIA

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I have window 7 64 bit on my high end computer. the computer has been great for a few months- i really like the aero features. tonight i installed the game Batman arkam asylum. while i was benchmarking the game froze up. The windows button, control alt delete, alt tab did nothing. so i turned the pc off. when i started it up- i noticed the aero effect was gone- so i did a quick system restore. system restore then crashed and said it could not restore. i tried this twice plus i tried another restore point. i spent all night researching the problem on this site and the internet. i came up with nothing. the computer still has a registry entry for DWM but the app does not load on start up. it has disappeared from the windows services GUI. i tried to select other themes- this did not work. i tried the Aero trouble shooting app and i came up with nothing. i re ran the performance test to try to force Aero back on. I am now out of ideas!! please help!

just noticied that in the lower right hand corner of my desktop it says:
windows 7
build 7600
this copy of windows is not genuine??

i have a genuine version of windows and i have never seen this before!!
i just ran a sfc /sannow and there was no error detected.

ps- the system drivers are completely up to date.
asus rampage extreme II
NVIDIA geforce gtx 295
12GB ram
you get the idea....

A:Aero theme stopped working after a crash...system resto


Consider trying a Repair Install. For instructions, click here.


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Hi I will be very happy if anyone can help me solve this problem i am having with Dawn of War 2. After I watch the intro movie for the first mission when I press any key the screen flickers and returns to the desktop, then a crash report comes up and then a pop-up note appears saying 'Display Driver igfx has stopped working and has succesfully recovered' here are my specs please help!

System Information
Time of this report: 6/26/2010, 11:17:30
Machine name: ROOW
Operating System: Windows Vista&#8482; Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A16
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB RAM
Page File: 1382MB used, 4946MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
DxDiag Notes

A:DOW2 Crash after intro movie igfx has stopped working

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After another of many crashes, keyboard stopped functioning, though 3 or 4 keys continue unaffected. Nothing at Microsoft approaches problem; HP seems brutally remiss...any uggestions greatly appreciated

A:Keyboard Stopped Working Post Blue Screen Crash

Hello,Have you looked in the device manager under keyboards for any problems Open the Start menu, right-click on Computer, select ManageClick on "Device Manager" in the left-hand tree try telling your keyboard to update driver.

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(first of all,the left click of my mouse is the dominent click,not the right click)
the left click of the mouse is NOT working when left-clicking a desktop icon. the right click will work on the desktop icons.

additionally,the mouse is about 1 year old , a couple of days ago fell apart a bit,and the left click WILL WORK when surfing on the internet.

A:[SOLVED] Mouse left click NOT working on Desktop Icons

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Please help!
ill make post quick before this crashes again.

It started with random freezes, then it escalated to display manager crashes+firefox crashes, and now they are just random BSOD (around 5 minutes after starting the computer)

Dump files coming next post

Have tried updating video and lan drivers.

Core i7 2600k
Intel MoBo DP67BG
Kingstone HyperX DDR3 @685 Mhz
Nvidia GeForce GTX 560 Ti
Running windows 7 64 Bit

A:Windows display manager stopped working+firefox crash+BSOD

thanks to those who help!!

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Had a bad storm last night, so I shut down the comp. Restarted this a.m. tried to stream the Arsenal match and mozilla would crash every time I tried to leave the home page. Went to IE, watched the match, and then began to TS moz.
After a bit I decided to unistall. Upon trying to reinstall i get a corrupt file error msg during extraction. I then tried to d.l. Chrome and had problems w. that too. Yet amazingly enough, IE works fine. Is this Microsoft just f'in w. me 'cause I'm not amused?
I also notice that in my start menu I have no quick select icons for network connections, control panel, etc. any help would be great. thx.

Mobo: Biostar A880GU3
CPU: AMD Phenom II 965
GPU: ATI HD 5770
PSU: Corsair 750w
RAM: 4GB (2x2) DDR 3
HDD: WD 320gb
OS: Win 7 Pro 64bit

A:Win7 update = Mozilla constant crash & Win explorer has stopped working

Hello and to bleeping computer!

I'm guessing by the topic title that you ran a windows update before shut down? Did it install before you shut the machine down? Also do you have any virus/ malware protection installed?

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Hi there, I'm new to the forums here, but I decided it was time to post my problem up.

As you might be able to tell from my name, it's most likely going to be a one time thing, but without further ado...

My problem is with Windows Live Mail version 2009.

Here is the following message I get after a few minutes on the application:


Problem signature:
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cddf7
Fault Module Name: ADVAPI32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03717
Exception Code: c0000005
Exception Offset: 00033bea
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 5b0e
Additional Information 2: cb802b0238239628a8f9c58d62531aa0
Additional Information 3: 3adc
Additional Information 4: 1fbb264c84c71846ed4b00b95474262c

Sorry to bother you guys, but please, could you help out a fellow computer user?

A:Windows Live Mail (Communications Platform stopped working) Crash


Sorry that it took so long to answer, but your problem is a bit unique and the potential solution was difficult to ascertain. Hopefully this will help in your situation

Windows Live Mail Corrupt?

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So the other day i was spinning a fidget-spinner whilst watching a video on my laptop but then the spinner dropped and hit the keyboard, and when this happened the screen went completely black and there was this terrifying loud grinding noise like the laptop was screaming in pain or something, then i held the power button until it shut down. And then when i restarted the computer everything seemed fine until today when i realised the headphone jack isn't working. I've tried it with two headphones so far. How the heck could this happen? are Dell laptops so fragile that a fidget-spinner could permanently damage it? or is there a fix somewhere that i'm missing. 

A:Dell XPS 15 (9560) headphone jack stopped working after a bizarre crash.

Thank you for your message.This could be just a coincidence that the audio jack has stopped working.Run a hardware diagnostic by following this link http://bit.ly/2fJuGXBDo you get any pop-up message when you plug in the headphone?Is the audio normal on the system speakers?Open device manager- expand sound & audio- right click on the audio driver & click on uninstall ( do not check the box that says delete driver). Restart the computer, this will refresh the audio driver.For my reference, click on my Dell username & send a private message with the service tag, registered name & email address.

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Hi in addition to all that there are many issues with my machine right now.  I believe there is a virus and or malware because my it won't even let windows update successfully, nor would it run malwarebytes
If anyone can help, tI'd appreciate it.  Thank you.

A:AVG Wont' run or update, left click not working on desktop/start menu

Are you referring to left click or the right click ?
Can you run scans in safemode with networking?
What happens when try to update malwarebytes?

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system is an HP elite 1010 desktop Windows 7 64 bit

windows explorer crashes randomly opening picture folders with any icon view (small to xlarge)
crash is always stackhash
this also causes Office (Outlook, Word) to crash when trying to insert pictures

it started just about at purchase, as soon as files were moved from an xp system

have tried everything i have read about
- checked DEP settings
- sfc /scannow showed no issues
- all windows updates done
- shellexview - disabled everything non MS in the context menu
- clean boot with all non ms services off
- moved all the picture folders to another W764 system where the problem does not happen, so assuming it is not a corrupt file
- broke folders up to smaller ones, and different ones cause the crash, so can't point to an indvidual file

it 'seems' to be related to the speed of clicking the mouse in the folder once it opens... extreme patience makes it happen much less often, but still happens sometimes

just ordered repair DVD from HP, but not sure what to do...
is there a 'repair' that will not wipe up installed programs, user definitions, etc that is worth trying?

any other thoughts or suggestions would be greatly appreciated!
thank-you for BleepingComputer!

A:Windows Explorer stopped working stackhash crash picture folders icons

Welcome aboard 1) Open a command window (Start->Run, type in 'cmd' hit enter)2) Remove image preview. Type this:regsvr32 /u shimgvw.dllPress Enter.Restart computer.

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 My hp omni 100-5000 all in one desktop stopped working.  When I plug in the power source, the light in the back lights up(green). Then the internal fan comes on, but the screen does not come on. What maybe the problem?  Is it worth trying to repair?   Or is it time for a new one? Thanks,Kenneth

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My computer froze when i was using it. When i tried to reboot it, it did not start at all...i opened up the chasis and saw the CPU fan not working. Actually it looked as if the CPU fan is trying to spin but something is blocking it(propeller has slight movement). Shops are asking ridiculous amount to just find the fault. Any idea where i could start troubleshooting? I have been using the computer for couple of years without any problem.

A:Desktop stopped working

Just staying with what problem you have described, clean the cpu fan with compressed air canister and check its onboard power connector to ensure that its secured in its socket. Also ensure that Heatsink upon which the processor fan sits is properly connected with the processor.

What CPU/Motherboard do you have?

Lastly, if cleaning CPU fan doesn't work you may need to replace it.

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I was wondering if someone here who is more adapt with computers can help me out. Tonight my desktop stopped working. Up until tonight it was running perfectly as far as I could tell.

The only thing that I had noticed about it over the last week or two is the power supply sounded like it was running a little harder/louder than usual and somtimes the noise it made would get louder and then lower and louder and lower sorta like an engine revving up and down but not to an extent that one would raise their eyebrows at it or suspect anything.

Tonight I was in the process of visiting the AMD website with the intention of updating the drivers for my video card when the computer rebooted. This process occurred 3 more times over then span of the next 10 minutes.... once right after windows had completed bootup and the desktop had loaded, and then 2 more times after bootup and I had logged back onto the Internet.

After that final 3rd time I turned the computer off entirely. I clicked the on/off switch on the power supply off and unplugged it. I tried clearing CMOS by resetting the CMOS battery at this time. I then plugged the power supply back in and clicked the on/off switch back on. I go to turn the computer back on and now it will not post. No beebs, no video signal.

I am still getting power to all of the various fans and the DVD-RW burnner turns on and will eject and close. The only thing that I have noticed not working at this time (aside from the lack of post,... Read more

A:Desktop stopped working

It sounds like you've answered your own question Ghostraider. All indications are that your power supply has bit the dust. Do you have access to another one you can hook up temporarily to test?

Just think and be sure the noise was coming from the power supply. The loud and erratic fan noises can also come from the processor heatsink fan or one of the case fans. If it were a processor fan, some motherboards will not boot if these are not connected. A burned out fan may read as not connected.

If you are certain the creaking and groaning was coming from the PS then you can be pretty sure that's it. Replace it before it takes out any of the other components.

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I helped a disabled neighbor with a trojan removal yesterday and after finally managing to purge the devilish malware I was left with an unanticipated problem of another nature. Now the desktop background (a photo) that she was using has disappeared and is replaced by a simple black background. I have tried everything to restore both the photo and the canned Windows backgrounds but the entire process is broken. My guess is that this is caused by either a non running service or a missing or altered registry key. The owner has a rather sparse installation and I can pretty easily backup her data and run a total system repair from the Vista CD but I would rather be able to just fix the problem and not have to reinstall all her apps just to restore her personal configuration settings. A system restore from a restore point is out of the question because the ones that are now available probably contain the trojan and I don't want to endure that mess again. Can anyone offer a suggestion for repairing this problem like telling me the standard list of default services that should be running on a clean system? Sorry I don't know the version of her Vista other than that it is not Ultimate or above.

TIA for your assistance!

A:Desktop Personalization stopped working

Hi welcome to the forum
See if this link will help:-
Context Menu - Add or Remove Turn Aero On and Off

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Hi Guys

I'm new to this so please forgive me if this is an easy problem, but my desktop icons have stopped working. I'm on a laptop with XP, and I'm using Firefox as my browser. I may have caused this problem, as I was fed up with the way Firefox hijacks the proper icon from the website I've dragged off the address bar to create the shortcut, and one forum post said that Firefox asks you if you want it to create icons when you first install it so I uninstalled it and re-installed but I didn't make any changes as none were obvious. I've run my Spyware application and AV program to no avail. Now I get an error message as follows..(and this is even after I've made new shortcuts..they still don't work.)

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel

A:desktop shortcuts have stopped working!

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I have just started receiving desktop manager error. It will not load my default color scheme. My pc had some problems a few days ago and I did a repair install and i thought every thing was ok, but today this error showed up. All drivers are up to date. Any ideas how to fix it?

I ran sfc /scannow and no problems found.

Problem Event Name: APPCRASH
Application Name: Dwm.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc541
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 0000000000052fc6
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 8c78
Additional Information 2: 8c7850e64eb83afc891e01841b49c9ca
Additional Information 3: 0bb0
Additional Information 4: 0bb05d32c0a864e34b6337875bbcfe8d

A:Desktop Manager Stopped Working

What happens if you change the color scheme or change the Theme temporarily? If it's okay then you can set it back up the way you like it.

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Hi guys..

So I have run into a strange problem over the last 2 days..

I cannot access the internet using ethernet on my desktop PC. I tried the same ethernet from the same port of the router into my laptop and it worked fine, so guessing it's an issue (HW or SW) with the ethernet settings or HW on the PC itself?

How can I diagnose?

I have attached a photo/screenshot of the ipconfig/all command..

Any help much appreciated!


A:Ethernet stopped working on desktop..

Do you get the same DHCP server and DNS server info on the other machines as well? Unfortunately your problem description isn't 100% complete, for instance we don't know if you can ping the router successfully (which appears to be or not, or can resolve web addresses via nslookup, or can ping web addresses successfully or not, etc.

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I have another thread titled "Printer keeps going offline"
Printer keeps going offline
the problem today is I Remote Desktop has stopped working today Monday. It worked fine last week and before.
I have tried a lot of things, I have done a system restore to dates last week on a date I know was working on both computers, I have reset the router and the access point.
I am going to try and earlier date on both. I turned the windows firewall off on the computer I can't access.
Not sure what else to try. any ideas?

A:Remote Desktop stopped working.

I shut off the modem for 5 minuets and plugged it back in. this was with the ZyXEL PK5001Z Modem. then the Remote Desktop started working.
Now I have replaced it with a Netgear as explained in the other thread Printer keeps going offline.

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Hello Guys,

For some reason the Windows 7 style desktop snap has stopped working, I can still snap a metro app to the side of my monitor but not an ordinary program like note pad. I used to either drag the window to the side of the screen or press Windows Key and an arrow to snap it to the left or the right.

Anyone got any idea's?



A:Desktop Snap Stopped working!

Don't Worry Guys, I have uninstalled Samsung Multi Monitor software and Snap is back.



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I was wondering if anyone could help me. I had been running remote desktop from this PC before into my PC at uni and it was working fine. Now however now it comes up saying
"The specified remote compuetr could not be found. Verify that you have typed the correct computer name or IP address, and then try connecting again."
I have checked these and they are what they should be. I am also VPN ing into the Uni network without a problem. I know the connection works as it works fine, over my wireless connection at home, from my laptop.

Any ideas as this is very frustrating.


A:Remote Desktop stopped working!?

uni admin may help on this they could have blocked the ports

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My new Acer Vista laptop's icons have stopped working, except for my gmail icon, which is still working.
I use a mouse usually, but neither the mouse or the mouse pad can make an icon open (except the one already mentioned.)

Have read another thread similar problem to mine, but no luck so far.
Any help please? Would really appreciate someone responding.

Many thanks,

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Hi I have a laptop at home running Vista Home Premium & have a vpn along with RDP set up to log into our work network & remote is onto a PC running XP Pro.

My VPN gets me into the work's network however I now cannot connect the remote desktop anymore, this has been set up for over a year & no issues, now will not connect at all.

The error I get is: Remote Desktop Disconnected This computer cannot connect to the remote computer. Try connecting again. If the problem persists contact owner of remote computer or your network administrator.

ok so I have tried to ping the static IP address of the remote computer & it times out & states 100% packet loss.

I was also in the office yesterday & checked that the RDP was accepting incoming connections & I have made sure that it is do not use a terminal gateway server is checked in the advanced tab.

I have password & user name on the PC & have checked that it still has a static IP address assigned. I also have the full name of the computer inserted?

Any other troubleshooting ideas? I've been all over the net & tried most of the offered solutions?

A:Remote desktop stopped working

Have also tried the NVIDIA driver solution have uninstalled & re-installed the most up to date but with no success? Any hints anyone?

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