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DVD tray opening on its own. Settings changed before my eyes

Q: DVD tray opening on its own. Settings changed before my eyes

I will be on my laptop when all of a sudden the DVD tray opens. Another time the device manager opened and uninstalled something in front of me and I had to reinstall my whole computer.  Yesterday morning I turned on the computer and was presented with a black screen 2 minutes later the login screen appeared. After login it had asked me if I want to restore my last browsing history. I never turn off my computer improperly. I can be in the browser when the size of the font changes from 100% to 75%. I will take care of any errors in event viewer only to have loads more the next morning. It's as if someone else is using my computer but I keep it in my room and have a password so I think I've been hacked.  I'm getting constant DistributedCom errors as well. thank you
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-10-2015 01
Ran by Lisa (administrator) on LAPTOP (15-10-2015 14:01:33)
Running from C:\Users\Lisa\Desktop
Loaded Profiles: Lisa (Available Profiles: Lisa & .NET v4.5 & DefaultAppPool & .NET v4.5 Classic)
Platform: Windows 8.1 (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
() C:\Program Files (x86)\TOSHIBA\PasswordUtility\GFNEXSrv.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(Microsoft Corporation) C:\WINDOWS\System32\mqsvc.exe
(Microsoft Corporation) C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
(Microsoft Corporation) C:\WINDOWS\System32\TCPSVCS.EXE
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Microsoft Corporation) C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\livecomm.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
(Intel Corporation) C:\WINDOWS\System32\hkcmd.exe
(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
(TOSHIBA) C:\Program Files (x86)\TOSHIBA\PasswordUtility\readLM.exe
(Zemana Ltd.) C:\Program Files (x86)\Zemana AntiLogger Free\AntiLogger Free.exe
(Microsoft Corporation) C:\WINDOWS\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\WINDOWS\System32\WWAHost.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [] => [X]
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM-x32\...\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [383768 2002-04-12] (Alcor Micro Corp.)
HKLM-x32\...\Run: [1.TPUReg] => C:\Program Files (x86)\TOSHIBA\PasswordUtility\readLM.exe [2216800 2013-03-27] (TOSHIBA)
HKLM-x32\...\Run: [TSVU] => c:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TosSmartViewLauncher.exe [516512 2013-07-23] (TOSHIBA)
HKLM-x32\...\Run: [ZALFree] => C:\Program Files (x86)\Zemana AntiLogger Free\AntiLogger Free.exe [8205944 2014-12-30] (Zemana Ltd.)
Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\...\Policies\Explorer: [NoLowDiskSpaceChecks] 1
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\...\Policies\Explorer: [NoResolveSearch] 1
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\...\Policies\Explorer: [NoInternetOpenWith] 1
AppInit_DLLs: C:\PROGRA~2\KEYCRY~1\KEYCRY~4.DLL => C:\Program Files (x86)\KeyCryptSDK\KeyCrypt64(1).dll [94664 2014-12-30] (Zemana Ltd.)
AppInit_DLLs-x32: C:\PROGRA~2\KEYCRY~1\KEYCRY~3.DLL => C:\Program Files (x86)\KeyCryptSDK\KeyCrypt32(1).dll [86400 2014-12-30] (Zemana Ltd.)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Hosts: localhost
Tcpip\Parameters: [DhcpNameServer]
Tcpip\..\Interfaces\{1C4C99DD-9FBC-44B8-87FE-CD33ACAE199C}: [NameServer],
Tcpip\..\Interfaces\{1C4C99DD-9FBC-44B8-87FE-CD33ACAE199C}: [DhcpNameServer]
Tcpip\..\Interfaces\{2722F689-BC99-4A70-A5BB-490BB941F9FE}: [DhcpNameServer]
Internet Explorer:
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.co.uk/?gws_rd=ssl
HKU\S-1-5-21-233948627-1933802057-1306454189-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = hxxp://search.msn.com/spbasic.htm
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-233948627-1933802057-1306454189-1001 -> DefaultScope {79C75CE0-CAA4-4C9A-8669-A2DACA99C6A9} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-233948627-1933802057-1306454189-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-233948627-1933802057-1306454189-1001 -> {1A88B609-C730-4C43-919D-776EF16715D9} URL =
SearchScopes: HKU\S-1-5-21-233948627-1933802057-1306454189-1001 -> {1F6E73DA-E017-4102-9EE5-4AD4C80B83B6} URL =
SearchScopes: HKU\S-1-5-21-233948627-1933802057-1306454189-1001 -> {79C75CE0-CAA4-4C9A-8669-A2DACA99C6A9} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
DPF: HKLM-x32 {233C1507-6A77-46A4-9443-F871F945D258} hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\dtplugin\npDeployJava1.dll [2015-08-23] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\plugin2\npjp2.dll [2015-08-23] (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [312448 2013-08-22] (Windows ® Win 7 DDK provider) [File not signed]
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [19792 2013-09-10] ()
R2 GFNEXSrv; C:\Program Files (x86)\TOSHIBA\PasswordUtility\GFNEXSrv.exe [163168 2013-03-27] ()
R2 MSMQ; C:\Windows\system32\mqsvc.exe [25600 2015-07-07] (Microsoft Corporation)
R2 STacSV; C:\Program Files\IDT\WDM\STacSV64.exe [339456 2013-08-16] (IDT, Inc.) [File not signed]
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2014-07-02] (Microsoft Corporation)
R2 W3SVC; C:\Windows\system32\inetsrv\iisw3adm.dll [546304 2015-07-07] (Microsoft Corporation)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
S2 ZAMSvc; "C:\Program Files (x86)\Zemana AntiMalware\ZAM.exe" /service [X]
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [4226560 2014-10-27] (Qualcomm Atheros Communications, Inc.)
S3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R3 keycrypt; C:\Windows\System32\DRIVERS\KeyCrypt64.sys [76520 2014-12-30] (Zemana Ltd.)
R3 MQAC; C:\Windows\System32\drivers\mqac.sys [173568 2015-07-07] (Microsoft Corporation)
R2 PEGAGFN; C:\Program Files (x86)\TOSHIBA\PasswordUtility\PEGAGFN.sys [14344 2009-09-11] (PEGATRON)
S3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [1936088 2013-07-31] (Realtek Semiconductor Corporation                           )
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [34544 2014-08-06] (Synaptics Incorporated)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [32624 2013-08-19] (Windows ® Win 7 DDK provider)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
R2 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S1 ZAM; \??\C:\WINDOWS\System32\drivers\zam64.sys [X]
S1 ZAM_Guard; \??\C:\WINDOWS\System32\drivers\zamguard64.sys [X]
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-10-15 14:01 - 2015-10-15 14:01 - 00009876 _____ C:\Users\Lisa\Desktop\FRST.txt
2015-10-15 14:00 - 2015-10-15 14:01 - 00000000 ____D C:\FRST
2015-10-15 13:59 - 2015-10-15 13:59 - 02196992 _____ (Farbar) C:\Users\Lisa\Desktop\FRST64.exe
2015-10-15 13:22 - 2015-09-30 00:42 - 01658536 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2015-10-15 13:22 - 2015-09-30 00:42 - 01519584 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2015-10-15 13:22 - 2015-09-30 00:42 - 01487008 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2015-10-15 13:22 - 2015-09-30 00:42 - 01355848 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2015-10-14 14:17 - 2015-10-14 14:17 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Zemana AntiLogger Free
2015-10-14 14:17 - 2015-10-14 14:17 - 00000000 ____D C:\Program Files (x86)\Zemana AntiLogger Free
2015-10-14 14:17 - 2015-10-14 14:17 - 00000000 ____D C:\Program Files (x86)\KeyCryptSDK
2015-10-14 14:17 - 2014-12-30 13:18 - 00076520 _____ (Zemana Ltd.) C:\WINDOWS\system32\Drivers\KeyCrypt64.sys
2015-10-14 14:16 - 2015-10-14 14:16 - 00000000 ____D C:\Users\Lisa\AppData\Local\AntiLogger Free
2015-10-14 12:00 - 2015-08-27 03:43 - 22372152 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2015-10-14 12:00 - 2015-08-27 03:42 - 19795904 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2015-10-14 11:59 - 2015-09-29 13:31 - 07457624 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2015-10-14 11:59 - 2015-09-24 17:42 - 00348672 _____ (Microsoft Corporation) C:\WINDOWS\system32\bdesvc.dll
2015-10-14 11:59 - 2015-09-24 17:40 - 00737280 _____ (Microsoft Corporation) C:\WINDOWS\system32\fveapi.dll
2015-10-14 11:59 - 2015-09-10 19:02 - 25851392 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2015-10-14 11:59 - 2015-09-10 18:19 - 00585728 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2015-10-14 11:59 - 2015-09-10 18:18 - 02886656 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2015-10-14 11:59 - 2015-09-10 18:18 - 00088064 _____ (Microsoft Corporation) C:\WINDOWS\system32\MshtmlDac.dll
2015-10-14 11:59 - 2015-09-10 18:14 - 05990400 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2015-10-14 11:59 - 2015-09-10 18:09 - 20358144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2015-10-14 11:59 - 2015-09-10 18:06 - 00616960 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieui.dll
2015-10-14 11:59 - 2015-09-10 18:04 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2015-10-14 11:59 - 2015-09-10 17:51 - 00489984 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtmsft.dll
2015-10-14 11:59 - 2015-09-10 17:39 - 00504832 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2015-10-14 11:59 - 2015-09-10 17:37 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll
2015-10-14 11:59 - 2015-09-10 17:37 - 00064000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MshtmlDac.dll
2015-10-14 11:59 - 2015-09-10 17:35 - 00315392 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll
2015-10-14 11:59 - 2015-09-10 17:33 - 02279936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2015-10-14 11:59 - 2015-09-10 17:28 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2015-10-14 11:59 - 2015-09-10 17:28 - 00480256 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieui.dll
2015-10-14 11:59 - 2015-09-10 17:27 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2015-10-14 11:59 - 2015-09-10 17:24 - 14456832 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2015-10-14 11:59 - 2015-09-10 17:21 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll
2015-10-14 11:59 - 2015-09-10 17:19 - 00801280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2015-10-14 11:59 - 2015-09-10 17:19 - 00720896 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2015-10-14 11:59 - 2015-09-10 17:19 - 00374784 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll
2015-10-14 11:59 - 2015-09-10 17:17 - 02126336 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2015-10-14 11:59 - 2015-09-10 17:17 - 00416256 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtmsft.dll
2015-10-14 11:59 - 2015-09-10 17:07 - 00076288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtmled.dll
2015-10-14 11:59 - 2015-09-10 17:05 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll
2015-10-14 11:59 - 2015-09-10 17:02 - 04527616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2015-10-14 11:59 - 2015-09-10 17:01 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2015-10-14 11:59 - 2015-09-10 17:00 - 12853760 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2015-10-14 11:59 - 2015-09-10 16:57 - 02487808 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2015-10-14 11:59 - 2015-09-10 16:57 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll
2015-10-14 11:59 - 2015-09-10 16:55 - 02052608 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2015-10-14 11:59 - 2015-09-10 16:55 - 00689152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2015-10-14 11:59 - 2015-09-10 16:55 - 00327168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll
2015-10-14 11:59 - 2015-09-10 16:45 - 01546752 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2015-10-14 11:59 - 2015-09-10 16:34 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2015-10-14 11:59 - 2015-09-10 16:31 - 02011136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2015-10-14 11:59 - 2015-09-10 16:27 - 01311232 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2015-10-14 11:59 - 2015-09-10 16:26 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2015-10-11 09:24 - 2015-10-11 09:24 - 00000000 ____D C:\Users\Lisa\Downloads\TakeOwnership
2015-10-10 12:35 - 2015-10-10 12:35 - 00001400 _____ C:\Users\Lisa\Desktop\WindowsUpdate.Bat
2015-10-10 09:45 - 2015-10-10 09:45 - 02091520 _____ (Conner Bernhard) C:\Users\Lisa\Desktop\NetAdapterRepair1.2.exe
2015-10-10 09:11 - 2014-09-06 15:26 - 00009216 _____ C:\WINDOWS\system32\cpn64.dll
2015-10-10 09:11 - 2014-09-06 15:26 - 00007168 _____ C:\WINDOWS\SysWOW64\cpn32.dll
2015-10-09 17:40 - 2015-10-09 17:40 - 00002990 _____ C:\WINDOWS\System32\Tasks\Synaptics TouchPad Enhancements
2015-10-09 17:39 - 2015-10-09 17:39 - 00000000 ____D C:\Program Files\Synaptics
2015-10-09 17:34 - 2015-10-13 14:07 - 00000000 ____D C:\Users\Lisa\AppData\Local\CrashDumps
2015-10-09 17:34 - 2015-10-09 17:34 - 00000517 _____ C:\WINDOWS\SynInst.log
2015-10-09 17:13 - 2015-10-09 17:13 - 00000000 ____D C:\Users\Lisa\AppData\Local\Microsoft_Corporation
2015-10-09 17:09 - 2015-10-09 17:09 - 00000000 _____ C:\WINDOWS\system32\””
2015-10-09 16:51 - 2015-10-09 16:51 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-10-09 16:50 - 2015-10-09 16:50 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2015-10-09 16:50 - 2015-10-09 16:50 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2015-10-09 16:06 - 2015-10-09 16:10 - 01101640 _____ (Bleeping Computer, LLC) C:\Users\Lisa\Desktop\iExplore64.exe
2015-10-09 16:00 - 2015-10-09 16:28 - 00000000 ____D C:\Program Files (x86)\Everything
2015-10-09 16:00 - 2015-10-09 16:00 - 00000000 ____D C:\Users\Lisa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Everything
2015-10-09 15:58 - 2015-10-09 15:58 - 00000000 ____D C:\Users\Lisa\AppData\Local\Zemana
2015-10-09 15:52 - 2015-10-09 15:52 - 05078968 _____ ( ) C:\Users\Lisa\Desktop\Zemana.AntiMalware.Setup.exe
2015-10-09 15:50 - 2015-10-09 15:50 - 03480040 _____ (McAfee, Inc.) C:\Users\Lisa\Desktop\MCPR.exe
2015-10-09 15:22 - 2015-10-09 15:21 - 00000058 _____ C:\Users\Lisa\Desktop\RestoreAncillaryFunctionDriverforWinsockWindows8.bat
2015-10-09 15:21 - 2015-10-09 15:21 - 00000058 _____ C:\Users\Lisa\Downloads\RestoreAncillaryFunctionDriverforWinsockWindows8.bat
2015-10-07 12:18 - 2015-09-29 13:29 - 00136904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
2015-10-07 12:18 - 2015-09-28 19:45 - 03705344 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2015-10-07 12:18 - 2015-09-28 19:26 - 00409088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll
2015-10-07 12:18 - 2015-09-28 19:25 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll
2015-10-07 12:18 - 2015-09-28 19:25 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll
2015-10-07 12:18 - 2015-09-28 19:25 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe
2015-10-07 12:18 - 2015-09-28 19:22 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll
2015-10-07 12:18 - 2015-09-28 19:22 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll
2015-10-07 12:18 - 2015-09-28 19:22 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe
2015-10-07 12:18 - 2015-09-28 19:15 - 02243072 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll
2015-10-07 12:18 - 2015-09-28 19:13 - 00891904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll
2015-10-07 12:18 - 2015-09-28 19:12 - 00721920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll
2015-10-07 12:18 - 2015-09-19 04:18 - 00035384 _____ (Microsoft Corporation) C:\WINDOWS\system32\CompatTelRunner.exe
2015-10-07 12:18 - 2015-09-18 14:42 - 01290752 _____ (Microsoft Corporation) C:\WINDOWS\system32\appraiser.dll
2015-10-07 12:18 - 2015-09-18 14:42 - 01163776 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll
2015-10-07 12:18 - 2015-09-18 14:42 - 00766464 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll
2015-10-07 12:18 - 2015-09-18 14:42 - 00699904 _____ (Microsoft Corporation) C:\WINDOWS\system32\invagent.dll
2015-10-07 12:18 - 2015-09-18 14:42 - 00503296 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll
2015-10-07 12:18 - 2015-09-18 14:42 - 00073216 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll
2015-10-04 08:35 - 2015-10-04 08:35 - 00000668 _____ C:\Users\Lisa\Downloads\{4FBAB242-3ED6-4A68-B5A5-3805FE9100ED}.reg
2015-10-04 08:33 - 2015-10-04 08:33 - 00000836 _____ C:\Users\Lisa\Documents\{4FBAB242-3ED6-4A68-B5A5-3805FE9100ED}.reg
2015-10-02 14:19 - 2015-10-02 14:19 - 00000000 _____ C:\WINDOWS\system32\dir
2015-09-29 16:04 - 2015-08-10 19:15 - 01084928 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2015-09-29 16:04 - 2015-08-10 19:15 - 00845312 _____ (Microsoft Corporation) C:\WINDOWS\system32\BFE.DLL
2015-09-29 16:04 - 2015-08-10 19:06 - 00422400 _____ (Microsoft Corporation) C:\WINDOWS\system32\FWPUCLNT.DLL
2015-09-29 16:04 - 2015-08-10 18:49 - 00713216 _____ (Microsoft Corporation) C:\WINDOWS\system32\nshwfp.dll
2015-09-29 16:04 - 2015-08-10 17:56 - 00272384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\FWPUCLNT.DLL
2015-09-29 16:04 - 2015-08-10 17:46 - 00561664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nshwfp.dll
2015-09-29 16:04 - 2015-08-07 22:40 - 01736520 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2015-09-29 16:04 - 2015-08-07 22:40 - 01499920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2015-09-29 16:04 - 2015-08-07 22:40 - 01134752 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2015-09-29 16:04 - 2015-08-07 22:40 - 00686960 _____ (Microsoft Corporation) C:\WINDOWS\system32\advapi32.dll
2015-09-29 16:04 - 2015-08-07 22:40 - 00507176 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\advapi32.dll
2015-09-29 16:04 - 2015-08-07 15:13 - 00862720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2015-09-29 16:04 - 2015-08-06 17:47 - 04710400 _____ (Microsoft Corporation) C:\WINDOWS\system32\d2d1.dll
2015-09-29 16:04 - 2015-08-06 17:18 - 04068352 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d2d1.dll
2015-09-29 16:03 - 2015-08-06 18:05 - 00669184 _____ (Microsoft Corporation) C:\WINDOWS\system32\hhctrl.ocx
2015-09-29 16:03 - 2015-08-06 17:37 - 00536576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hhctrl.ocx
2015-09-29 16:02 - 2015-08-22 14:42 - 00901264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ucrtbase.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00066400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-private-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00022368 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-math-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00019808 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-multibyte-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00017760 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-string-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00017760 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-stdio-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00016224 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-runtime-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00015712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-convert-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00014176 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-time-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00013664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-filesystem-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-process-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-heap-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-conio-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-utility-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-locale-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:42 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\api-ms-win-crt-environment-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00984448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ucrtbase.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00063840 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-private-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00020832 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-math-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00019808 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-multibyte-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00017760 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-string-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00017760 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-stdio-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00016224 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-runtime-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00015712 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-convert-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00014176 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-time-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00013664 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-filesystem-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-process-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-heap-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012640 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-conio-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-utility-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-locale-l1-1-0.dll
2015-09-29 16:02 - 2015-08-22 14:35 - 00012128 _____ (Microsoft Corporation) C:\WINDOWS\system32\api-ms-win-crt-environment-l1-1-0.dll
2015-09-29 16:02 - 2015-07-16 19:58 - 00074752 _____ (Microsoft Corporation) C:\WINDOWS\system32\NcdAutoSetup.dll
2015-09-28 13:12 - 2015-09-29 15:58 - 00000000 ____D C:\Users\Lisa\AppData\LocalLow\Intel
2015-09-27 11:34 - 2015-10-14 11:49 - 00228268 _____ C:\WINDOWS\PFRO.log
2015-09-25 14:24 - 2015-09-25 14:24 - 00000000 ____D C:\Users\Lisa\Doctor Web
2015-09-23 14:40 - 2015-10-15 13:27 - 00004504 _____ C:\WINDOWS\setupact.log
2015-09-23 14:40 - 2015-09-23 14:40 - 00000000 _____ C:\WINDOWS\setuperr.log
2015-09-23 14:36 - 2015-10-15 13:48 - 01727937 _____ C:\WINDOWS\WindowsUpdate.log
2015-09-21 14:59 - 2015-09-29 15:31 - 00000000 ____D C:\Users\Lisa\AppData\Local\{3E4D1752-3F9C-4F68-B7D8-E5F32A7EEB8D}
2015-09-18 12:36 - 2015-09-18 12:36 - 00087077 _____ C:\Users\Lisa\Downloads\WindowsLiveMailDiagnostic.diagcab
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-10-15 14:00 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\system32\sru
2015-10-15 13:51 - 2015-07-03 19:33 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-233948627-1933802057-1306454189-1001
2015-10-15 13:27 - 2013-08-22 15:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2015-10-15 13:26 - 2013-08-22 14:25 - 00262144 ___SH C:\WINDOWS\system32\config\BBI
2015-10-15 13:07 - 2015-07-03 23:15 - 00000000 ____D C:\WINDOWS\system32\MRT
2015-10-15 13:05 - 2015-07-03 23:15 - 143481208 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2015-10-14 14:06 - 2015-07-07 16:59 - 00000000 ____D C:\Users\Lisa\Downloads\regsearch
2015-10-14 12:20 - 2013-08-22 16:36 - 00000000 ___RD C:\WINDOWS\ToastData
2015-10-14 12:00 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\registration
2015-10-13 14:06 - 2015-07-03 20:58 - 00000000 ____D C:\Program Files\CCleaner
2015-10-12 12:46 - 2013-08-22 16:20 - 00000000 ____D C:\WINDOWS\CbsTemp
2015-10-11 17:09 - 2015-07-03 19:20 - 00000000 ____D C:\Users\Lisa
2015-10-11 16:37 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2015-10-11 15:12 - 2015-07-03 19:21 - 00000000 ____D C:\Users\Lisa\AppData\Local\Packages
2015-10-10 13:01 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\rescache
2015-10-09 15:46 - 2013-08-22 16:36 - 00000000 ___HD C:\WINDOWS\ELAMBKUP
2015-10-09 15:46 - 2013-08-22 14:25 - 00262144 ___SH C:\WINDOWS\system32\config\ELAM
2015-10-09 15:14 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\system32\NDF
2015-10-09 14:15 - 2013-08-22 12:32 - 00022016 _____ (Microsoft Corporation) C:\WINDOWS\system32\simptcp.dll
2015-10-07 12:26 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\system32\en-GB
2015-10-07 12:19 - 2015-07-07 17:58 - 00000000 ____D C:\WINDOWS\system32\appraiser
2015-10-07 12:19 - 2015-07-07 17:57 - 00000000 ___SD C:\WINDOWS\system32\CompatTel
2015-10-04 14:25 - 2015-07-29 14:38 - 00037624 _____ C:\WINDOWS\system32\Drivers\TrueSight.sys
2015-10-04 13:21 - 2015-07-26 11:43 - 00000000 ____D C:\AdwCleaner
2015-10-03 12:54 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\LiveKernelReports
2015-10-02 15:24 - 2015-07-04 07:42 - 00810488 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2015-10-02 15:24 - 2015-07-04 07:42 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2015-10-01 17:01 - 2013-09-09 17:17 - 00994356 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2015-09-29 15:58 - 2013-12-02 09:28 - 00000000 ____D C:\Program Files\Intel
2015-09-29 15:58 - 2013-12-02 09:26 - 00000000 ____D C:\Program Files (x86)\Intel
2015-09-29 15:56 - 2015-07-03 20:58 - 00000834 _____ C:\Users\Public\Desktop\CCleaner.lnk
2015-09-29 15:33 - 2015-07-17 14:24 - 00000000 ____D C:\Users\DefaultAppPool
2015-09-29 15:33 - 2015-07-07 13:15 - 00000000 ____D C:\Users\.NET v4.5 Classic
2015-09-29 15:33 - 2015-07-07 13:15 - 00000000 ____D C:\Users\.NET v4.5
2015-09-29 15:33 - 2015-07-03 20:58 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
2015-09-29 15:33 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\FileManager
2015-09-29 15:33 - 2013-08-22 16:36 - 00000000 ____D C:\WINDOWS\Camera
2015-09-29 15:32 - 2015-08-23 12:50 - 00000000 ____D C:\Users\Lisa\Downloads\Icon Cache Rebuilder
2015-09-29 15:32 - 2015-08-23 09:27 - 00000000 ____D C:\Users\Lisa\Downloads\JavaRa-2.6.1
2015-09-29 15:32 - 2015-08-17 17:57 - 00000000 ____D C:\Users\Lisa\Downloads\ProcessMonitor
2015-09-29 15:32 - 2015-07-20 18:52 - 00000000 ____D C:\Users\Lisa\AppData\Roaming\Runscanner.net
2015-09-29 15:32 - 2015-07-04 07:57 - 00000000 ____D C:\Users\Lisa\AppData\Roaming\QFX Software
2015-09-29 15:32 - 2015-07-04 07:57 - 00000000 ____D C:\ProgramData\QFX Software
2015-09-29 15:32 - 2013-12-02 09:36 - 00000000 ____D C:\Program Files (x86)\Atheros
2015-09-29 15:32 - 2013-09-09 17:21 - 00000000 ____D C:\Program Files (x86)\TOSHIBA
2015-09-29 15:32 - 2013-09-09 17:20 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2015-09-29 15:32 - 2013-09-09 17:20 - 00000000 ____D C:\Program Files\TOSHIBA
2015-09-29 15:32 - 2013-08-22 14:36 - 00000000 ____D C:\WINDOWS\servicing
2015-09-29 15:31 - 2015-09-13 12:59 - 00000000 ____D C:\WINDOWS\System32\Tasks\TOSHIBA
2015-09-29 15:21 - 2013-08-22 14:36 - 00000000 ____D C:\WINDOWS\system32\Sysprep
2015-09-29 15:13 - 2013-09-09 17:20 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TOSHIBA
2015-09-25 13:39 - 2015-07-09 16:04 - 00000000 ____D C:\Users\Lisa\AppData\LocalLow\Adobe
==================== Files in the root of some directories =======
2015-09-13 16:44 - 2015-09-13 16:44 - 0007601 _____ () C:\Users\Lisa\AppData\Local\Resmon.ResmonCfg
2015-08-16 18:04 - 2015-08-16 18:06 - 0001293 _____ () C:\Users\Lisa\AppData\Local\Temp1.html
2015-08-16 18:07 - 2015-08-16 18:07 - 0006640 _____ () C:\Users\Lisa\AppData\Local\Temp20.html
==================== Bamital & volsnap =================
(There is no automatic fix for files that do not pass verification.)
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2015-10-05 15:15
==================== End of FRST.txt ============================

Preferred Solution: DVD tray opening on its own. Settings changed before my eyes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: DVD tray opening on its own. Settings changed before my eyes

Greetings hopeymope and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.When you post your reply, use the button instead.In the upper right hand corner of the topic you will see the button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.I would like to remind you to make no further changes to your computer unless I direct you to do so.===================================================Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.Thank you for your patience thus far. Is there an Addition.txt document on your Desktop? If so please copy and paste the information in your reply. If not, run a FRST scan again making sure to check Addition.txt and post both reports.

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Dear team,
I am customized taskbar system tray Icon but Taskbar system tray Icon settings get changed frequently. so kindly suggest how to avoid. 

Rahi Padariya

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Erm , I don't really know how it started , but i think it had gone worse these days so im getting worried .

Problems i'm facing
1- "[title] Personalized settings
Setting up personalized settings for:

this appears each time i start up ,

2- my computer lags easily , but not always . sometimes when i afk for sometime and when i come back and i click something it lags and soon theres nothing i can do except pressing the restart button . (i can 'press' the task manager button , but after that it doesn't appear and it gets worse , sometimes it writes that explorar.exe is using very high % of my cpu . )

3- Certain settings Did change like the 'no active audio mixers available' problem , i searched the Internet for this problem and i found the solution using services.msg , i turned it to automatic but after i restart it turns back to the way it is . (Note : the no audio mixers problem seems to appear only after i use the computer for some time , everytime i trstart it turns back normal)
- last time when i press ctrl+alt+del the task manager appears immediately , now , the windows security appears first .

4- Sometimes when i insert my pendrive and after i finish i want to remove it safely , but it says its currently in use or something , i'm pretty sure im not though

5- Everytime i click on my hard disk , it opens in another window . I searched for it and i deleted the mousepointer2 or something registry an... Read more

A:Personalized settings at start up + changed computer settings(pls helpD;)

somebody mind helping?D:~i think i did the right thing this time already><Hello siqilee,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

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I had a virus or spyware that I resolved. Sorta.. It changed my global proxy settings I since then changed internet explorer and firefox back but the GLOBAL settings are still jacked cuz programs like windows update and msn messanger can not connect now due to this ...alkjshdfoehjwqofaw how do I fix this pls help!!!!

A:Spyware changed my proxy settings now my global settings are messed up

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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I'm currently personalizing the themes. Then I saw this happen.

Anyone know how to change it to default?

A:My system tray and taskbar icons changed itself!

Quickest way would probably be to just use system restore.
If you can't access the start menu, you can ctl alt del and use the run feature in the task manager. (file -> run)
Start System Restore from a command prompt

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I just returned from vacation and did not use my computer for 10 days. When I returned and logged on my CD tray opens and closes. Sometimes not all the way and at times it is OK. What could be causing this and how can I correct it. Thank you

A:Cd Tray Keeps Opening

Clearly all signs show that your CD-ROM is possessed!

You can check if there's something preventing it from closing all the way. You may also want to scan for viruses/trojans. Do you have another CD-ROM you can test?

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sir my cd tray is continously opening and closing even when i put cd in the cd tray i gone for antiviruse also in sense of there is some virus is affted but there is no virus affeted but still iam having this problem plese give some tips

A:cd tray opening coniniously

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Just  bought hp notebook  15-ay041wm. the dvd tray keeps popping open.

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My CD Tray is now opening and closing every 2 min. If i put in a disk, such as a game disk, and start the game, the tray will stop opening and closing. Once I stop the game, the tray starts opening and closing again.

auto execute does not work when I put a disk in.

I have run Norton 360, it shows no vurus or spyware.

A:CD Tray is now opening and closing every 2 min

Does this only happen when this disk is in the drive?
Does it also happen when the drive is empty?
Does this happen with any other disks?

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Sometimes when I come out of standby, my Pioneer 109 will keep opening and closing on its own, the only solution I found was to shut down the computer, wait 10 seconds, and then restart it, if I don't wait 10 seconds, the problem stays. When I put a DVD in the drive, while it's open, it will close and then start spinning but it is not actually reading it, and if I go to My Computer it doesn't see the DVD in the DVD drive. I ran a full virus scan and I did not find anything. I know that my DVD drive is an old one, it has like 5 years, and is IDE. I just hope that it is not my motherboard!

A:DVD tray keeps opening and closing

Try updating your drive firmware. See if this page helps. Its old, though.

Pioneer A09/109 firmware update to v1.50 - AfterDawn

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I've disabled the drive under the device manager and it's still doing it. Here's my HJT! file. Any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 6:47:50 AM, on 10/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\SVA Player\SVAPLAYER.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\McAfee\McAfee Shared Compon... Read more

A:CD tray keeps opening and closing

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Hi, I was walking by my computer, and I heared the try open, then I go in, and shut it, and it keeps opening and closing on it's own, randomly. Now, I play games on pogo, and everytime I sign into my name, it does a search for autoplay, and autoplay is for pogo. I'm not sure why. I run XP, and I already tried to restore my computer to last night, and it still keeps doing it. Any help?

A:Disc Tray Keeps opening...?

This could either be some spyware/malware or perhaps just a defective drive. If you restored to a factory configuration and it keeps doing the dance, I'd suspect the drive.

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Right click start -> Properties -> Taskbar -> Customize

There is a list of apps that show up in your tray. Is there away to clean up that list?

A:Tray Settings

Right click start -> Properties -> Taskbar -> CustomizeThere is a list of apps that show up in your tray. Is there away to clean up that list? Uh, is it dirty? Seriously, some of those programs you'll want to run, some, you can disable so they don't run at startup, and there may be some that you don't need to run at all.Did you compare them against the "Startup List" tab at the top of BleepingComputers Forum pages?

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I just purchased an AOpen DVD burner and am having some issues. I've installed it multiple ways with the jumpers (tried it as Primary, Secondary, etc) so I don't think that is the problem. Also, when I go to "My Computer" I can see it's reading the drive as the "F:" drive. Also, I tried installing drivers from the Nero program that came with it. I updated the Firewire drivers from the AOpen website.

The problem with the drive is that it keeps opening after a few seconds. Its a brand new drive so I'm thinking that maybe its faulty. Anyone ever have this problem or know anything about it? Suggestions?

A:DVD Tray won't stay closed, keeps opening

after it opens, does it close? or does it just want to stay open?

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I have noticed that my Lite-On CD-R\RW will not open sometimes. I press the button on the CD-Rom and I get no response. I go into my computer, right click on the drive in question and select "Eject". No response. If I restart/Log out of windows it works fine. This only happens when a disk is in the drive.

A:Lite-On CD-R\RW- Problems opening the tray

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I'm on Windows 8.1 and I can't find this for the life of me (metro/modern UI settings).
Had made all of it pink at some point in the past, and don't use it much. Now I want to change it to a different colour because I plan to use it.

I open "Computer Settings" from the "charm bar", and for people making videos about it on Youtube, they have "Personalize" as the first option you see.

I can't find it. Clicking on Personalization inside the Modern UI opens up the regular Control Panel which doesn't have the modern bits in it.

When I do manage to open Personalization, it has only avatar, desktop and lock screen.

Just to clarify what I mean, I want to change the colour that's cerise/pink in the picture below.
Any tips appreciated!

A:Opening the settings for metro/modern UI settings

Hello Martienne,

Be sure that you are on your Start screen when you open the Settings charm to see Personalize.

The pinkish color on the left side of your screenshot would be the accent color you select.

If you like, Option One in the tutorial below will give more details to help.

Start Screen - Change Background Color and Image

Hope this helps,

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Dear EightForum members,

I have a problem since a few days. On my Windows 8 Pro machine the icon is not working. When you normally click it opens the list of wireless networks and such, right? Well, mine doesn't do that anymore. Internet does work though, but I can't see to where I'm connected or connect to new network. Can any of you help me?

Thanks in advacne

A:Wireless Network tray icon not opening

Welcome to the forum!

Try running a Dism /Online /Cleanup-Image /RestoreHealth as explained here: DISM - Fixing Component Store Corruption in Windows 8

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product - au003tx , windows10(64 bit) I am unable to use start menu and motification tray because when i click on them they don't open and also donot show any error.

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Just received today new Dell Lattitude E6400 laptop from ebay.Trying to to get this pc set up for my elderly mother.Windows 7 is installed on this.Can't seem to find any good info on this problem.The cd/dvd tray will not open.The tray seems to have 2 buttons on it.My laptop only has one.Is one button a lock ? I ask because sometimes by accident open the one on mine.Anybody got any clues about this laptop ?  Any help greatly appreciated.
Found a way to manually open the tray with a paperclip.But,this problem still exists.The tray won't open and it will not play a cd.

A:Dell Lattitude E6400 cd/dvd tray not opening

Right click on computer from the start menu and left click properties   on the left hand side click on device manager.. In the device manager under CD/.DVD Drives  click on the plus sign and right click on the name of the device that drops down and left click uninstall. reboot the computer and see if it fixes that..   If that does not work... reboot computer to the BIOS screen (might have to press the "DEL" Key to launch ) see if the drive is detected there if not its a drive issue 

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Malware?  I haven't scanned anything yet.  I've read across the internet about loose connections and updating the driver.  But what are the odds this would start on 2 computers on the same day?

A:DVD tray opening randomly. 2 computers at work

I.T. guy playing tricks, possible infection, maybe a windows update caused the issue. Seems this could be anything. You could push the eject button a few times to fix a possible stuck button...
I would run some virus scans to be safe.
Question: does any 1 person have access to both computers? If so maybe someone setup a scheduled task for a joke that ejects the cd/dvd drive every so often. I would check the scheduled tasks for any strange cd/dvd drive eject command.
Maybe they found this thread: http://www.wikihow.com/Program-a-Computer%27s-Optical-Drive-Prank

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 11198 Mb
Graphics Card: AMD Radeon(TM) R4 Graphics, 1024 Mb
Hard Drives: C: 929 GB (636 GB Free);
Motherboard: HP, 80B3
Antivirus: Bitdefender Antivirus Free Antimalware, Enabled and Updated

Everytime my coputer is turned on in the system tray their is the Radeon settings (driver) icon most of the time their are 3 of them sometimes their are as many as 10 of them. I have used the task manager and their are that many running . I have to use task manager to get all but 1 to stop. If you try to go to the icon and right click on Open Radeon settings it will open but be very blury untill you turn tem all off but one. How do I get just one to start. I have already tried uninstall and reinstall soes the same thing.

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I have a lot of stuff going on in my system tray and I need to have certain icons displaying all the time and others hidden all the time, etc. So I change the settings, but they don't seem to stay that way no matter what I've done so far. Is there some way I can make this work better or is this an inherent bugginess?


A:System tray settings don't stick

Hello decibelle,

Take a look here:

Notification Area - Add or Remove

Hope this helps,

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Hello All,

When I open Windows Live Mail I get the usual messages in the system tray area such as Connecting, Authorizing,updating calendar, and then It finishes up with an Error Icon in the system tray. (Yellow triangle w/ exclamation point.)

Then mail which has already been received opens in my inbox but the client doesn't seem to check the server for new e-mails at the time I open it. It takes ten minutes for the new mails to come into my inbox.

Under "Tools" > "Options" > "General Tab" I have selected "Send and Receive messages at startup" and "Check for new messages every ten minutes"

Can anyone tell me why this is happening? If you need any more info on this ask and I'll respond.

Thank you very much,

A:error icon in sys tray when opening win live mail

Sounds like it is a corrupt install. Uninstall Control panel...programs and features....windows essentials. The use Ccleaner. Then reinstall.

Make sure that you back up everything, before you start.

CCleaner - Home

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hi i am new here and i hope i am posting this in the right section now ive been to several other vista websites asking for help but nothing has work so far so i am hoping you guys might be able to give me some help.Ok so about like a week ago my cd/dvd drive stopped working it wont read anything and the light is not showing up on the side tell me its thinking now ive gone to the properties of the cd/dvd drive and it says everything is working properly and the drive is updated i can only open the drive up manually and not by the button on the side.Now ive unistalled the drive and restarted the computer and it intsalled the drive again but still nothing will load and cant open it up with the button on the side and my dvd drive type is TSSTcorp CD/DVDW TS-L632D ATA Device.please if anybbody can help me out i would greatly appreciate it because i would not like to have to take it back to the store cause last time i did i got my computer scratched by the store and we made them give me a brand new computer and i do not want to go through that hassle again so again if you can help me out i would greatly appreciate it thanks for your time

A:Windows Vista Disc Tray Not Reading Anything Or opening Up?

can somebody help please im willing to try anything to try and get my disc tray fix and to read discs again!

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Hi there. I'm having some issues with my computer at the moment. It seems whenever I load an application from a CD/DVD, be it a game, installing or playing, or anything else, upon attempting to eject it after I'm finished, I get either:
A) the inability to open the disc tray again,
B) my computer restarts itself
or C) the computer shuts off, and i receive a BSOD stop error : 0x0000007E.
I report to microsoft every time, but so far to no avail. My graphics card burned out recently, and ever since, be it with my integrated adapter, or new graphics card, i have the formerly mentioned issues. I have reset the drivers, reinstalled them several times, checked the firmware of my optical drive, and checked my hdd for viruses, aswell as cleaning up my registry, but still i havent been able to solve the problem. Any help would be marvellous. Thank you for your time.

A:Solved: Frustrating BSOD upon opening CD tray. Any help would be much appreciated

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As usually, I was trying to change some settings to make larger/darker text and better color. I kept messing with all of that. Every time you click it takes you to another adjustment. Now I don't know what all I changed,but ll of my application are changed and ugly.

My Google search screen no longer has a search button. Just says click enter.
My Yahoo mail is all spread out and pale
My EBAY has small printing and formatting is different


Do you know what the default font name and size would have been? Maybe if I put it back.

A:Changed settings changed everything


i would try going back to a restore point before you made changes

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Where can you add and remove programs residing in the system tray and whether they are always visible or hidden when not active?


Dave B

A:WinXP Change System tray settings

Do you mean what is in START-UP??
You can turn off programs from starting up which will take them out of the tray.
Start....Run. Type in "msconfig" without quotes. Click on startup.
Be VERY careful what you stop starting up.
Click below...

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Hi everyone,

I've had this problem a few times in the past but lately it's been happening so often that I decided to give it some time to try and solve it.

The problem is that after restarting my computer (running Win XP SP3), all icons in the system tray (next to the clock) lose all settings that I've made regarding their visibility - while I had left some of them to be "Always show", most were on "Always hide", such that there weren't too many icons taking up taskbar space.

I noticed this problem happens right after restarting the computer - not after *every* restart though, I have a suspicion that it might only happen after restarts prompted by Windows Updates.

I did some searching but could not find anyone who had a similar problem (and solved it!). Can anyone help? Many thanks in advance!

PS: apologies for also cross-posting this on ComputerForum and HardwareForums

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Hi, all! I've had a strange, recurring issue for the past few months. It only has happened three times, and I can't reproduce it. Nothing appears in the event log after this occurs, other than the usual kernel power error from the computer turning off. 
This doesn't happen during intensive activities, just regular browsing. What happens is I lose display, and the (empty) disc tray begins to open and close while the computer attempts to reboot repeatedly. I then turn off the power supply, and my motherboard produces code 55-- memory not installed. I bring the computer into the kitchen to work on it, and the moment I plug it in and try turning it on in there, it's fine. I bring it back into my room and use it as normal, until this happens again like a month later.
I've run an overnight memtest and it comes up clean. Same for chkdsk. I'm not getting any regular bluescreens-- while I know that they've occurred in my 3-year-old machine's lifespan, they were unreemarkable one-offs. Things (connectors, mem sticks, graphics card) are re-seated occasionally while dusting, but nothing seems to be connected improperly, especially since the computer functions as intended 99% of the time.
I really have no idea what is happening. I don't have any spare equipment available to swap in and out. Is there any way I can figure out what's going on here? 
Stock Intel i5-3570k @ 3.4 GHz
Nvidia Geforce GTX 660 2 GB (EVGA factory OC)
8 GB Ram
1 TB HD... Read more

A:Sporadic black screen - CD ROM tray opening/closing - reboot loop

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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Hi folks,

This is really annoying me. Its intermittent. Say for example I have a newsletter emailed me to me in outlook, I click on the link to read the article and then think i havent clicked on it correctly cos nothing happens. Then I discover the link hasnt opened correctly and its in the system try hidden and I have to maximise it.

Please help!!


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Hey, this is my first post here, so we'll see if I go about doing this correctly. Basically my computer went belly up on me. The system tray (or whatever the thing at the bottom right is called beside the clock) is now just a thick black line. I cannot do anything there as when I right click anywhere on it I just get the normal right clicking thing you get clicking anywhere along that bottom bar thing.
Anyone know how to fix this? If more info is required please ask and tell me how to obtain the information.


A:System tray blank, random programs opening and running in background.

is your "system tray" unlock?
put ur mouse cursor over the thick line. and if it shows a double arrow. click on it and draw it up.
unlock it if necessary. still u need to have more details in your problem.
hope it helps

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My PC is hard-wired to the router, and the router DNS settings are for OpenDNS ( Two days ago, everything was fine, then yesterday when I switched on my PC, it wouldn't connect to the internet. The router was working OK.

With the help of my ISP, I found that the DNS setting in the computer was for a specific address, not "automatic". Having reset that to automatic, it's fine again, but my question is - how could the DNS setting in the PC have changed, apparently by itself?

I can't tell you the specific address which was in there, because I didn't think to write it down, and now the field is blank, but I think it may have started 177....
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 3062 Mb
Graphics Card: Intel(R) 82915G/GV/910GL Express Chipset Family (Microsoft Corporation - XDDM), 3 Mb
Hard Drives: C: Total - 941562 MB, Free - 791041 MB;
Motherboard: Dell Inc., 0T4649
Antivirus: COMODO Antivirus, Updated and Enabled

A:Someone changed my DNS settings?

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when i start my computer it wont load windows, I get a message cpu changed cpu ratio10 changed fail re-enter cpu settings, press f8 enable system config, f9 Booting device after post, f1 to continue, del to enter setup. I usually press f1 to continue because i dont know what else to do i have enterd the setup and dont want to touch anything incase i wreck something. when i continue my time and date are always wrong, It always says jan 1st 2004 and the time is always 12.00am. can anybody tell me how to fix this problem? I went out and bought a new battery thinking that might be the reason but since installing it nothing has changed.

A:cpu settings changed

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Hi all
Can anyone help i switched my P.C off for the first time in weeks, and on starting it up i had a warning saying CPU settings may have been changed reset the CPU setting in the comos and save. can anyone tell me what this is. i then booted up in the last knowing safe restore point and it seems to be ok but have not switched it off since.

A:cpu settings changed

The CPU has changed messages usually pops up on ASUS motherboards and in many cases for no reason; its a glitch that ASUS is aware of. It can also happen if the power is lost or if the system is turned off while in the early stages of bootup. Go into the BIOS setup, usually DEL or F1 and then Save and Exit to clear the message. Generally there's no need to change anything. This is not linked to Windows in any way.

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On boot up, I get the message "CPU Settings have been changed ... press F1 to continue" which starts the computer ok

What do I have to do to rectify the problem, and is it preventing me from using all aspects of the computer ?


XP Pro, 700 Mhz, 256 RAM, Epox M/board

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I had to do an XP repair install. After doing it, all my desktop settings had changed and most of my programs were gone...or so I thought.

What has happened is that in "Documents and Settings" , a new user folder has been created "bullseye.NET1". The original folder "bullseye" is still there, along with all my programs that I thought were gone, and all of my setting, etc.

So when I boot the system, I am "Bullseye", but XP is loading to the new "bullseye.NET1" folder and settings instead of the "bullseye" folder and settings that it used to load before I did the repair install.....

Any ideas how to get XP to go back to the original folder?

Thanks in advance.


A:XP settings have changed

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Hello, can anyone help please? I have just installed IE8 and the font sizes on all my webpages have increased. I could live with that, but the irritating thing is that all the web pages I visit are too big for the screen by about 20%.
Can anyone advise how I can reset to my original display settings? Many thanks, Ron Harding

A:IE8 changed my settings

Further to my earlier post - I have solved the problem. It seems that in updating IE8 changed the zoom level on web pages. I now have to adjust the zoom level every time I visit a website. Tiresome, but not the end of the world. Ron Harding

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Trojan horse Downloader Zlob.ACZS

I have a Dell 1300 laptop running Xp with S.P. 2

I ran AVG Free ( it’s the only AV programme I have ) and found” Trojan horse Downloader Zlob.ACZS” which it put into the virus vault and I later deleted it when I found the machine ran just fine without it.
Before this post I have tried using Ad-Adware 2008,Spybot search and destroy, Housecall followed by McAfee Stinger nothing critical was found by those programs just Sptbot who found tracking cookies and a change to I.E’s security settings !!!…all put right or removed. I don't know what IE settings were changed I allowed Spybot to correct the prob

I have installed “Zone Alarms Firewall” before this I just relied on the Windows XP one.

The machine seems to be running ok but am I clean? Repeated AVG full computer scans show no threats, is there a Trojan Horse or something these programs can’t see ?

I enclose my HJT log and just hope someone can to help me.

As you may guess I am a beginner

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:49:28, on 29/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\PROGRA~1\AVG\AVG8\avgwdsvc.ex... Read more

A:I.E settings changed by something !

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Hey everyone. First, thanks in advance for any possible help that you can offer. This problem started just last night. I was browsing a few tabbed websites last night while watching TV, and I turned away from my laptop. I turned back when I noticed that IE pop-ups started firing off pretty rapidly, maybe two or three a minute. I closed out Firefox and when I started it again, an AVG search bar (wasn't there before) was on my browser. That's the only change that I noticed with Firefox. IE pop-ups were still firing pretty frequently. I've restarted my laptop as well, and now AVG is eating up my CPU to 100% almost the entire time. The IE pop-ups are not appearing anymore, but it's only been maybe a half hour since the restart, so I won't neglect to mention it. I've since used HijackThis and removed one or two things that a friend of mine recommended, but I got nervous and decided to go to a forum instead for help.

EDIT: Oops, forgot to mention the AVG settings part. Now when I open AVG from my toolbar, there's no anti-spyware, no services at all showing. I try to start a scan, but the button does nothing to initialize a scan.

DDS (Ver_09-03-16.01) - NTFSx86
Run by John Martinovich at 15:56:49.57 on Sat 04/25/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1269 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ==========... Read more

A:IE Pop-ups and AVG settings changed

Hello, my name is fenzodahl512 and welcome to Bleeping Computer.. Please do the following....Please download The Comedian.exe to your desktopDouble click the program to run it. It will only take around several minutes to run.It will do a series of tasks and tell you when each one is finished.You will be prompted to press any key after each stepWhen it is done it will close and exit itself automatically.You can delete The_Comedian.exe once it is finishedNEXTPlease download Malwarebytes' Anti-Malware from HERE or HERENote: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you wi... Read more

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computer only seeing itself on the network not the others.

A:?? settings changed??

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I'm running Windows 7 Professional 32 bit, with all Windows updates and Kaspersky Internet Security installed and updated. We suddenly started getting a phishing warning message every time my husband tried to log on to his Outlook Web Application from home.
I use Outlook that's part of Office 2010. I checked the status of SSL/TLS settings of the Internet Explorer browser, and discovered that only TLS 1.0 was checked.
I read on blogs.msdn.com (published 11/13) that TLS 1.0, 1.1, and 1.2 are enabled by default on Internet Explorer 11. I haven't been tinkering with these settings. BTW, TLS 1.0, 1.1, and 1.2 are all checked/enabled in my husband's user account settings,
and in those of the Administrator account. It's only mine that are different, and I am the main user of this computer. What could possibly have changed these settings? I don't run anything in Compatibility Mode.
I have run a full scan in Kaspersky Internet Security, the Microsoft Malicious Software Removal Tool, and the Microsoft Safety Scanner, AKA the Microsoft Emergency Response Tool. Nothing shows anything amiss. nstat -ano shows no rogue connections on
the network.
Is the change in these settings something to be concerned about? Should we have TLS 1.0 disabled due to BEAST? I appreciate your help and advice. 

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Several of the machines in our office have recently had the IP settings changed on local Area Connection options. We are running Windows XP.
This morning two of our machines could not connect to the internet or get email. So I checked the local area connection in "Network Connections" . I then went into "Local area connection properties" and highlighted Internet Protocol (TCP/IP) and clicked on "properties".
There are 2 radio boxes at the bottom of the dialog box. One says, "Obtain DNS server address automatically" and one says, "Use the following DNS server addresses".

Somehow this option was changed from, "Obtain DNS server address automatically" to "Use the following DNS server addresses".

Nobody in our office would know how to do this. How does this option get changed without someone manually clicking on it?
This happended a couple of weeks ago to another machine. Is this just some weird glitch that happens or could this be sabotage?

A:IP settings mysteriously changed

Your in a corporate environment? I'd suggest a audit is in order. Review all activity and changes to the system since you think this occured.

Many things could have changed this, but really you need a networking person to ensure this isn't some patch problem.

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When I change a setting such as the "Notification area". When I change the settings it changes back to default after I reboot. Last reboot it added the Language Bar in the notification area. I have Malwarebytes Anti-Malware (Premium), Malwarebytes Anti-Exploit Free and Webroot SecureAnywhere. 
Thank you

A:Win 8.1 is not saving settings after I changed them.

Have a look at this:  http://www.askvg.com/solution-windows-desktop-does-not-save-user-customized-settings/

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Things have changed, first I noticed my desktop changed colours settings changed from nothing to Windows 98 colours and every start-up there is a message " updating files " . Now my home page has changed, things are being added to my favorites and there is another tool bar under the address bar I can't get rid of. Also getting lots of pop-ups, nothing obscene just annoying. Following is a Hi-Jack This log. Any help is appreciated.


Logfile of HijackThis v1.98.2
Scan saved at 9:55:39 PM, on 11/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTE... Read more

A:Solved: Settings are being changed

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I have recently purchased a new laptop for my son. he has changed the password and account settings and now does not know what it is. as a result i am stuck on the login page and cant get past it. Help anyone?

do i have to restore or reset?

A:How do i log into windows 8 if the settings have changed?

Yep, doing a reset at boot would most likely be in order then.

Reset Windows 8

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Hello all, my question involves two OS's on the same P4 box, both are XP Pro SP3.

The problem started with a P2P virus on OS1. I cleared up the bug with Norton AV. OS1 can no longer access the internet via browser. Firefox and explorer both show "No Internet Connection" standard splash screens. OS1 is able to connect to P2P internet via Azureus. OS2, a clean install, connects to the internet via browser and P2P just fine. So, what gives? Which setting got changed to allow P2P and not HTTP on OS1?

Thanks in advance!

A:Virus changed TCP/IP settings

OS1 is still infected. Please head over the the security section of this forum and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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