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3rd ThinkPad, 3rd Battery Issue, 2nd Depot Return

Q: 3rd ThinkPad, 3rd Battery Issue, 2nd Depot Return

I'm supporting T460s and T560s for my job and in the last month have had 3 battery issues occur out of no where. I'm using Windows 10 64-bit. I'd like to find a solution from the forums or at least a way to find what is causing this so I can plan for other laptops to go bad. In the last month, I've dealt with 3 Thinkpads that have had a sudden change of heart about finding Battery #2. Nothing special happened. I booted, looked at the system information to see if this one has the specs to setup for a specific user and BAM - "Battery 2 not found". I was really hoping to get this all setup and out to a user who's using a 5 year old laptop. I've ran Lenovo's System Update; I've updated Windows; I've downloaded the Power Management software from Lenovo yet still this battery is not found. I took it apart to ensure the battery was seated correctly. I re-imaged it from an image from last summer. Nothing. Are these faulty batteries? Does that battery recall need to be expanded again? Is it the Motherboard? Is this a string of bad luck? How do I identify what the cause is? I refuse to believe this is coincidence.

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RELEVANCY SCORE 200
Preferred Solution: 3rd ThinkPad, 3rd Battery Issue, 2nd Depot Return

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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RELEVANCY SCORE 80

Hello! Odd warranty situation here. Bought a P50 off of eBay for a good orice. I got it and the speakers and one USB port didn't work. Instead of returning it right away, I decided to have Lenovo repair it since it was under warranty. Had an on-site repair service ticket opened. The part was taking forever to come in so I had them change it to a Depot Repair (canceled the original ticket and opened a new Depot one). It arrived on Friday and I got the email that they received it. I decided to check on it using the EZServ website and I starting getting errors "Ticket number not found." Started a chat and someone said I need to call billing. I called billing and they were closed. Called to have them check the status again and the lady over the phone couldn't find the ticket number either. Has any here had anyone from Lenovo tell them that they need to call the billing department becuase there is a billing issue with the repair? It sounds really odd becuase the machine still has over 900 days left under the warranty. Why would there be a billing issue? I tried calling and they were closed for the day so decided to ask to see what I am going to be up against in the morning

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RELEVANCY SCORE 71.2

Hi all, I wondered if any others have news or any hints on how to get this flat battery for the Thinkpad T470 etc.When I bought my Thinkpad I planned on getting one, but several of my orders were canceled a week after they got my money because of "fulfillment error".Also, so far I have not found a reseller in the UK that can actually deliver these. Is the battery discontinued ?Is there any replacement that is the same small size as the 3-cell battery? Or will all T470 have to live with the clunky 61+ and 61++ Any help or information is appreciated, I would really appreciate my T470 having a slim battery dress one day.Best,Daniel

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RELEVANCY SCORE 64

Hello all, I would like to ask you, if there is any possiblity to use extended warranty for another Thinkpad, in case original Thinkpad was returned due to three times same failure of display. I have already received credit note for the L480 laptop, but of course without price for additionally purchased extended warranty.I'm asking because laptop was returned only 10 months after purchase. + It was probably one month in Service centre/Depot - couldn't use it. When I checked SN of returned Thinkpad L480, the warranty is still valid. To sum up:I'm going to purchase Thinkpad L390 and would like to know, if there is any chance that Lenovo can cancel warranty for returned deffective L480 and provide it for my new L390. Thank you! Best regards, Vladimir

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RELEVANCY SCORE 62

I have the machine in service since 01/21/2019 now or almost 55 days as of 03/14/2019. Now it's the 3rd service request, and the machine is at the service depot since 02/21/2019. THe case numbers are 407SZ7N (02/15/2019), 407RFMZ (02/07/2019), 407N63N(01/21/2019). In the first case, Lenovo service depot did nothing and just sent the machine back after reimaging the HDD without addressing inability to Intel AMT BIOS. Can you imagine such a level of incompetence? In the second case, Lenovo replaced the system board, but the mechanical reassembly introduced mechanical issues: misalignment of rear ports, missing screws, damaged bracket hole for one of the screws for the HDD/Memory cover. In the third case, the machine is still in service since 02/21/2019. I called the depot today, and no work was done on the notebook since 03/05/2019, i.e. for 7 business days since Lenovo depot asked to call and provide passport information which was on the data sheet sent with the notebook.

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RELEVANCY SCORE 61.2

I bought a 6th gen X1 Carbon in November for $1258 (after tax). Last week the speakers stopped working. I rebooted it, there was a wierd noise, and it never turned back on. I was unable to ever get it back on. I sent it into the Depot and their response was that it had water damage and we would need to approve billing for the following components:LNV-00HW562FRU Yoda-2 Audio Subcard-JYT1LNV-01YR210PLNR WIN i7-8550U 16G TPM21LNV-01YR421ASM Case Base Cover Black1 The total repair would cost $733, nearly half the laptop's cost. I asked for pictures, and they sent me one: Picture I've never spilled anything on the laptop (only 5 months old) and it has been used on a desk away from liquids, so I have no idea how this happened (or if it happened). My questions are: 1. I escalated the request, but what other options to I have to fight this?2. Could this picture have an alternative cause that would be covered under the warranty? Any advice or suggestions would be greatly appreciated! Thanks

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RELEVANCY SCORE 61.2

I noticed after my laptop came back from the service depot the first attempt at the repair that most of the screws that hold it together had been replaced with Philips head screws.  One of the original star screws was still installed.  Also the cover around the keyboard seems to be looser and I could see under it from the side.  Also the change in screw appears to have made several dents in the surface of the laptop.  I appear the new screws are either too long or were over driven.  I would not expect my laptop to be damaged while in the depot for repair. I first sent my laptop into the depot May 31, 2016.  It came back with a new hard drive, running windows 10 in safe-mode, and still had the same freezing/shutting down problems.  It also had new screws and new dents near the touch pad from the new screws.  The night I received the laptop and tried using it with the same problems I sent it in for the first time, I called Lenovo service to send it back in.  That was June 8, 2016.I sent is back to the depot on June 14, 2016.  On June 26 the update on the order was that the broken part was not in stock.  Then July 8 I asked Lenovo support what was going on and they informed me the new part would arrive July 11 and they would expedite the repair and shipping.  Overall not a terrific experience.I want to be clear, the under manufacturer?s warranty laptop should only be returned in good working order in the same or ... Read more

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RELEVANCY SCORE 61.2

 Hello I've been having trouble getting more than 3-4 hours of batery life on my X1 Extreme (i5) I usually have it on less than 50% brightness and on power saver mode turning off the 1050ti doesn't seem to affect the battery life, all intel hd settings are set to max battery and monitor is even running at 48hz to conserve battery.all the settings i can find are on maximum battery, does anybody know why this is?I thought that I was supposed to get even more battery life than just 3-4 hours... BIOS version is N2EET41W (1.23)embedded controller version is N2EHT26W (1.11) EDIT: power usage never seems to go below 13w

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RELEVANCY SCORE 60.4

Hello,I have a user here who has a T460s laptop who's batteries are no longer holding a sufficient charge. Pretty sure the laptop has 2 (internal) batteries. When the use takes the laptop out of the office, it's losing power afterabout an hour, maybe an hour and a half. After an hour, I was able to open a chat session with a tech, who said if we clicked on the battery icon down in the sys.tray, there'd be an indicator if the battery/batteries were bad. However, we did that and there is no such indicator oralert. Clicking on the same batttery icon and then clicking on Battery Settings, there are no notifications posted in the windowthat opens giving any indication of any issues with the batteries. Despite that, the batteries no longer retain the charge they once did. Is there any onboard diagnostic that can be run to determine which, or both batteries are bad?  Or any other locationwhere there might be helpI need to weigh the cost of replacing the batteries vs. having the user get a new laptop. Thanks very much! Jim

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RELEVANCY SCORE 60.4

Hi All, I have thinpad P1 Gen 2 (4, i7 Hexacore) which for 1 month now. The battery is draining really quick. Even with only browsing (on chrome) and notes taking with oneNote it is only giving a battery time of approx 3 to 3.5 hours maximum if i am lucky. I tried that old trick for disabling/enabling the Graphics card from device manager but it doesn't seem to help much. Any ideas or suggestions will be highly appreciated in this regards. Best Regards,Muhammad

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RELEVANCY SCORE 60.4

Hi Folks,I was using windows 7 and set battery thresholds to stop charging at 50%, then i decide to format Hard Disk Drive and install windows 10, after installation OS and Latest Drivers including Power Management Driver i noticed that battery thresholds still stop charing after 50 % !!! any help plz, also i tried to install power manager but it not supported in windows 10   Thanks in advance.

A:Thinkpad S440 Battery issue

Hi Mandoesa,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Battery Threshold in your ThinkPad S440 on newly installed Windows 10 in it.
Lenovo Power Manger will not work in Windows 10, it is being replaced by Lenovo Settings. Also refer to this article for further information
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 60.4

Hello, dear community. Yesterday I got this message when turning on my ThinkPad E560:"The battery installed is not supported by this system..."Therefore the laptop does not turn on without a power cable attached and shuts down immediately if I unplug the cable after it booted. The thing is that I only have a genuine battery that was delivered with this laptop. I bought this laptop only 2 weeks ago, and it worked perfectly fine until now. Any suggestions? 

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RELEVANCY SCORE 60.4

Hi all, It has been about a month since I received the new X1 Extreme, and it has been quite good so far, but today, for some unknown reason, I've run into some apparent battery issues. I charged my computer overnight yesterday, and when I tried using it in class today, it wouldn't start. The red light on the ThinkPad logo wasn't flashing at all, so something was off. I tried turning it on many times, but nothing happened.  When I came home, I plugged it in and it allowed me to turn it on, but it was stuck at 46% charge and wouldn't move (even after an hour - a period of time sufficient to charge the computer up to 80%). Then, as I was writing this post, a loud 2 bell ringing sound came on and the computer shut down. When I started it up again (connected to the AC adapter), the Lenovo Vantage battery icon displayed an "X" and the Windows battery appeared empty. I made sure to back up everything and updated BIOS and other drivers just in case, but nothing seemed to work. If I disconnect the AC adapter, the computer immediately dies. Like this, the computer is no longer useful to me since I need it on the go.  I'll contact Lenovo support once my schedule frees up a bit, but if this has happened before and you've found a solution, I'd like to get this back to normal as soon as possible. Thanks,  Reilly 

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RELEVANCY SCORE 60.4

H all, I am having issues with my battery on my T400. The orage light started flashing when I installed windows 10.In the windows task bar it shows: plugged in and charging.When I remove AC power screen flashes 'battery critically low' and turns off.I have purchased a new OEM 33+ battery and still no change apart from windows task bar shows: plugged in and not charging. Does anyone know what could be causing this issue??? Many thanks in advance dan  

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RELEVANCY SCORE 60

Ordered new battery - they sent me a T410 battery (which it is compatiable with T410/420/430.  But it will not work in my computer or another computer in my officej.  It will work on a T420 though.  What should I do...
 
 
Moderator comment: Serial number(s) removed from subject to protect member from mischief. Detail also added to subject for clarity.











Solved!
Go to Solution.

A:ThinkPad (T430) battery compatibility issue

HelloThe batteries for T410/420 are not compatible with T430, even Lenovo genuine ones. Because of T430 features hardware authentification of the battery installed. The batteries for old laptops like T410/420 don't have such features (authentification chips inside). This chip missing causes the battery being installed in the T430 can't be charged.So, you have to purchase Lenovo original battery for T430.
 
UPD
Lenovo original batteries for T430 are backward compatible with T420

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RELEVANCY SCORE 60

Hello, I have an issue switching on my laptop since two days ago and I am not sure if the problem is with my laptop's external battery, the motherboard or the power charger. My laptop model is on the list of laptops affected by lenovos battery recall so maybe the issue is with the battery. But then theres also this:- With the external battery in the laptop and the charger plugged in, the laptop powers up and displays "Error 0190 : Critical low battery error" and then switches off.  I looked this error up in my laptops manual and it says that I should replace the system board-The laptop also doesn't run with the charger plugged in and the battery removed, so does this mean the charger is broken as well?

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RELEVANCY SCORE 58

Hi,I recently purchased Thinkpad X1 yoga (1 Gen) machine with 16Gb Ram, 512GB SSD & WQHD IPS (Not even OLED) display with windows 10 pro 64 bit OS.My laptop battery is draining fast and only last for 4 to 5 hours with normal browsing & usage with 60-75% brightness (even reducing it to 50% doesn't give much improvement) and in Power save mode. As per Lenovo it should last for 9 to 11 hours but in reality it is no where near to it. I had also looked at similar issues that has been raised in this forum by other users as well. But I strongly feel that a top brand like Lenovo/Thinkpad doesn't cheat customers by giving false promises for the battery life of  9 to 11 hours without their internal testing, also I feel they would have not be claiming this (9 to 11 hrs) battery life by keeping their screen brightness to dark i.e. less than 50% or 25%. So i thought i could dig deeper to find out the problem. After my initial analysis using powercfg.exe command tool for sleepstudy, the report (i.e. https://ibb.co/hzob7F) shows me some a Ghost application called "Unknown [None]" which comsumes more power and I guess this is the culprit that cases the battery to drain faster. Looks like this Ghost appid takes around 60% of the power compared with all the other appid.  But not sure how to identify this Ghost appid. I have also posted my query in Microsoft forum but yet to get an reply.https://answers.microsoft.com/en-us/windows/forum/windows_10-othe... Read more

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RELEVANCY SCORE 57.2

Hello,  I recently received the computer from mail. I am having an issue that the screen becomes washout on battery mode. The issue can be resolved by restarting the computer. Is there a permanent solution for my issue? I believe this should be a software issue.  Thanks,  AC

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RELEVANCY SCORE 57.2

I have a ThinkPad T460P. Some time ago it fell off to the side of couch while plugged in and bent the adapter / end of charger insert upon impact. After i would receive a "plugged in but not charging" message. I could still get this machine to charge if i closed it and inserted the charger, let it sit, and then open. Somewhat inconsistent but it worked. Finally the other day i was running a video and the battery drained completely without realizing it was not charging. I received a critically low battery message. Charger no longer worked and machine would not turn on. I bought a new 90W charger to see if it would do the trick. When i plug this in, the light above the thinkpad sign and also the light in power button flashes 3 times but then nothing else. Normally this light would strobe. The charger appears to work as the light near the port has gone from yellow to green. But the machine no longer turns on. Sometimes i can get it to flash when pressing the power but nothing. Also tried a number of tricks like taking the battery out, holding the power button for a while, putting all back in and trying again. Machine will also not turn on when plugged in without the battery in. Thoughts? Am i cooked here?

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RELEVANCY SCORE 56

Battery 1 : No battery has been detected. Reinstall or recharge the battery to solve the issue.  That's what I'm constantly getting while using the laptop. The message has been appearing since two weeks or so and I don't know what to do. Battery 1 is not detected by the laptop when I insert the battery number 2:  But if I remove battery number 2, battery number 1 works properly.  I tried to hard reset the battery, uninstall the battery drivers and restart the laptop, last but not least update all the updatable, but nothing has solved the issue. 

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RELEVANCY SCORE 54.8

How do I return my thinkpad for a refund ?I spent hours with support debugging touch screen which was dumb because after my own research I concluded that this $1700+ laptop does not have touch screen - three different support folks, including a supervisor told me to send it back the LCD was broken. I called support today because  the trade-off for not having touch screen is I have HDR, only I don't, it is only SDR.Support told me I needed to wait for an update from MSFT but said I should already have it.  Last week I was told a sales manager would call me back but that did not happen. Frankly, I am very shocked over the lack of support and what seems to be a lack of concern wrt lenovo revenue (they told me to send it back without even debugging)

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RELEVANCY SCORE 53.6

Hi,I returned a Thinkpad X1 12 working days ago and I haven't received any notification the has been processed.This is the RMA: 4221784156. Can the status of the return be checked somehow?

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RELEVANCY SCORE 52.8

A ThinkPad T470 I ordered has been delayed a couple of times and will be reaching on Monday. Luckily, a friend is leaving on Friday and could bring the laptop to me.There are plenty of posts about how efficient the 8th generation i5 processors would be.. Being so close to the T480 release, bothers me. If it was the same situation six months ago, I wouldn't have bothered obviously.Lenovo's return policy is designed to make people hold onto their laptops.. ? (15% restocking fee and return shipping is on the buyer)This is the configuration I ordered:https://i.imgur.com/17wYqub.pngAnd intend to upgrade the HDD with a Samsung 860 EVO 500 GB and memory with a Crucial 16 GB dual rank memory stick. http://www.crucial.com/usa/en/ct16g4sfd824aIf anything, the laptop will be delivered on Monday and I could start using it in a week's time and but don't have any idea when I would receive the T480 in my hands!Any thoughts would be awesome. Thank you, as always.

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RELEVANCY SCORE 52

ive configured win7 to go in standby at 1% battery power remaining and to show a warning at 6% but after 6% warning when it goes at 5% it goes in standby (actually this could be normal cause 5% could be the minimum power to be shure windows to react so its ok)

BUT after going in standby it immediately came back from it and the pc is already on, with the battery at 0% and after 2 minutes the pc ends battery and shut off with no more energy without caming back to standby or any other

in win7rc win at 5% was going in standby and than coming back just to go in hibernation, i think cause it calculate that 5% wasnt not enough to keep up standby but now it just go in standby and came back immediately.

somebody can help to keep stanby without caming back immediately or just to let it automatically going in hibernation after stanby if not enough battery is remaining?

A:after standby for low battery pc immediately return on

nobody can help?
this is really important

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RELEVANCY SCORE 52

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 52

I contacted Lenovol support and they send me a replacement unit. The the replacement unit has the same problem. Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.  I need to plug in the power adapter for both docking station and notebook.  Does anybody have similiar problem? 

A:Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.

Everbody's p51 would be the same.  The thunderbolt port won't work as a charging port.  The thunderbolt specs specify 100w max.  That's not enough.  Your thunderbolt port is not for charging.  To charge via the dock, you need a workstation dock, not a thunderbolt dock.  A thinderbolt dock can charge things like an x1 carbon (5th gen) or x1 yoga (2nd gen)

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RELEVANCY SCORE 51.6

how to return DELL Battery mode after hdd was formatted ?

A:how to return DELL Battery mode after hdd was formatted ?

Please list Dell model number and  version of windows. Ex: Dell Inspiron 3543, window 10
To find system information: Type msinfo32 onto search box

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RELEVANCY SCORE 51.6

I just placed my order for my replacement battery through the Battery Recall page.  However, I don't see any instructions about what I'm supposed to do with the faulty battery.  Please advise.  Thank you.

A:Disposal/return/recycling of recalled battery

There'll be a prepaid shipping label. Put the old battery in the box the new one comes in, affix the label and send it to Dell.

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RELEVANCY SCORE 51.6

I purchased this Notebook on Dec 6, 2016 and the battery will only last 2 hours. When I have not been able to charge the battery and it went completely dead, it takes several hours to recharge (happened twice). It has lasted for nearly 4 hours once, but I wasn't using it and it was in sleep or hibernating. I have set it up with HP recommended power saving settings.  Previously, the battery has been on the AC charging for 2.5 hours and I tried to take it to another room and as soon as I disconnected the AC, it shut down. The battery checks out fine on the HP Support Assistant battery check. Right now it has been on the AC charging for just over 1 hour and it has 42% on the battery. I don't want a laptop that I have to have AC to use, so if this is typical battery life, I will spend more money and get a Dell since I have a relative that works there and says theirs will last hours without a charge. It still has 11 months warranty of course since it is brand new and QVC will take it back. 

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RELEVANCY SCORE 51.2

Hello!  I am seeking the sage wisdom of veteran thinkpad owners for an upcoming purchase.  I am considering an x250 (i5, 256 ssd, 8gb, 1080P ips non touch, with nothing but a fresh install of Windows 10 pro 64 bit and MS office pro plus) to use for the next two years while I complete a degree(mostly paper writing, web browsing, netflix/youtube etc..nothing heavy). I prioritize a good keyboard, good battery life, light weight(under 3lbs), durability, and saving money if possible.  With that said, I can't deal with laggy performance and lackluster battery life. I "could" buy a new laptop, but am having a hard time justifying spending that much since my usage is so light.  My previous laptop was a macbook air and it served me well, but the keyboard never really impressed me. I sold it, bought a nice Chromebook(12.5 inch screen) and pocketed the change. I have not had a "real" computer for a few years now and it's time.  What say you? 1) Will the above spec x250 provide me with decent performance/battery life for the next two years?1a) What kind of battery life can I expect with this setup and a flush battery?  2) Any other recomendations? I really like the X1 carbon, but the price is tough to swallow with all the issues I am seeing. However, that larger screen sure would be nice on the eyes. 3) Though I would prefer to not get another macbook, with the rumored update to the macbook air right around the corner said to be arou... Read more

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RELEVANCY SCORE 51.2

I have a ThinkPad T450 with a built-in and external batteries.  Is there a setting in the BIOS or in the Lenovo suite of software where one could set how the batteries behave when they're being used? I'd like for the external battery to drain first so that I could then switch it for a different one before using the internal one.  It's always easier to replace the external battery vs. having to remove the bottom case entirely to access the internal one.

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RELEVANCY SCORE 50.4

I recently purchased a T460 with an Ultradock 90w and when the notebook is docked it only shows battery 1 (internal) as charging. Battery 2 is not being used but it is not charging either and it is very very slowly discharging (about 3% over the last few days). If I plug the Thinkpad into its normal power supply outside of the dock both batteries charge (one at a time). Is this normal behavior or is there something wrong with my dock?

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RELEVANCY SCORE 49.6

Hi guys. I have a T470 and after the latest Windows update I encountered a battery naming issue. Before the update batteries had proper order and were named accordingly: battery 1, battery 2, no surprises here. But after the update I noticed the order has changed to battery 0, battery 1 (attached pic below) Yeah yeah, I understand arrays start at zero but what is that? I was just wondering is it just me or you guys have the same situation going on with your batteries? Is there a way to change the order back to "normal"? .


























battery_issue.JPG ?20 KB

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RELEVANCY SCORE 49.6

I have a T450s and was wondering if you could set the switch point for battery #2 to something above zero to keep the laptop from running the battery completely flat before switching to the internal battery? It would seem that completely discharging the removable battery would not be good for it.

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RELEVANCY SCORE 48.4

I have ordered a Thinkpad X1 Carbon 7th Gen and had an awful experience.I ordered a laptop from lenovo website in August 2019 and I waited at home on the estimated delivered date. But I didn't received my laptop all the week! I asked the UPS there was no answer for it. Then I decided to return it because I needed a laptop ASAP at that time.What interesting is I still have not received my refund now. After lenovo said they have received the laptop that I have ordered in their warehouse, they always delay to give my money back. As what I have showed in the picture 1, they said they would return the money back in 10 business days in September 26th. But I still have not received it in Oct 15th. I dialed the number of customer service and then I received the answer that I still have to wait for 18 business days. It seems that lenovo fail to keep their promise. What if I still not have received my refund 18 days latter? I think I need to wait for my refund in 2020.What's an interesting story. I recommend all of you to choose lenovo products and return it back if you want to deposit your money on their account for a long time because they are more likely to delay to return your money back.     

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RELEVANCY SCORE 48.4

I hope someone can help me.  I am having an issue with connecting my Lenovo ThinkPad X380 Yoga to a USB-C Dock.  I have installed all of the drivers and enabled Thunderbold 3 within BIOS, however only the USB, LAN connections work when I plug the dock into the Laptop.  The two displays that are plugged into the dock via Display Port do not work and the laptop seems not able to detect the displays.  Things I have tried: Plugged in only one monitor using both VGA and DP but still nothing.Uninstalled and reinstralled the drivers.Ran the Lenovo support tool to make sure all drivers on the laptop are up to date.Power cycled both the laptop and dock. As I said the USB devices plugged into the dock seem to work fine as does the LAN.  I have tried to update the firmware on the dock however I keep getting the following message: ThinkPad USB-C DP Hub version can't be checked!Please power cycle the Dock to try again. I have powercycled but still have the same message.  I am all out of ideas as to why the displays do not work.   Any ideas? 

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RELEVANCY SCORE 48

Old Thread, return of same issue. Account needs attention/Fix me throws error ox80070057 - which as near as I can tell refers to acl as to file(s) and/or registry keys. I don't think its the Win Pro 64 Build 11102...because i can make an iso, either from this one's esd file or one of my other systems, and re-install over it as an upgrade, with no issues.

i don't think its the account either. .I've got at least two msa's that are insiders, and this issue appears on this one system with either.

i suppose as long as ONE of my systems is working, I can continue to do others with iso's, which to me is far more sensible anyway. AFAIK update is designed to patch; shoe-horning re-imaging into it seems like a poor strategy, and has proved considerably more trouble-prone than the old methods...download exe or msi or cab or iso, and go from there.

(This system and two others have had this error before..rtm builds seem to remove it, sometimes preview build installs cause it once again).

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RELEVANCY SCORE 47.6

Old Thread, return of same issue. Account needs attention/Fix me throws error ox80070057 - which as near as I can tell refers to acl as to file(s) and/or registry keys. I don't think its the Win Pro 64 Build 11102...because i can make an iso, either from this one's esd file or one of my other systems, and re-install over it as an upgrade, with no issues.

i don't think its the account either. .I've got at least two msa's that are insiders, and this issue appears on this one system with either.

i suppose as long as ONE of my systems is working, I can continue to do others with iso's, which to me is far more sensible anyway. AFAIK update is designed to patch; shoe-horning re-imaging into it seems like a poor strategy, and has proved considerably more trouble-prone than the old methods...download exe or msi or cab or iso, and go from there.

(This system and two others have had this error before..rtm builds seem to remove it, sometimes preview build installs cause it once again).

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RELEVANCY SCORE 46.4

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

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RELEVANCY SCORE 46.4

Hello brain trust. - I purchased a Yoga c930 for my daughter to use at college and I noticed that after shutting down (using windoes shut down, not sleep mode), the battery will deplete down to around 25% after sitting totally off for just 4 days. I've tested this a couple of times and it's consistent. In addition, it will then fully charge after around 45 minutes on the charger, even though the charge icon in the systray says it will take around double that time I've not used it enough to check the battery life in use, but since my Dell laptop will fire up after going weeks and weeks without a charge, there seems to be something wrong with this machine if it's depleting the battery like that while totally shut down. Any suggestions on what to check or how to diagnose why this is happening?  Thanks in advance

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RELEVANCY SCORE 45.6

Hey there,
I've been using my upgraded Inpiron 17R SE happily for a couple of years by now. I've even gone as far as buying an 128GB SSD to futureproof it. This is the only drive - besides the DVD drive - currently present in the laptop. However I've had an issue for quite a while:
Whenever I try to boot the Laptop only using the Battery (even fully charged) it Posts then loads Windows and turns of just before the Login-Screen (I can't see it). When I proceed to turn it back on, it Posts then beeps and says that there is a Real Time Clock Error and gives me the option to proceed booting or to enter Setup.
This however doesn't occur when using the Power-Brick. Moreover it isn't always the case. Sometimes the Laptop boots and works fine just using the battery, but then upon opening a Programm (while under battery-power) it shuts of and gives the same error message again. If it decides to work the battery still lasts for 2-2.5 hours.
I'm really confused to what the problem is. It could be a power delivery problem, but it's still the original battery and laptop with only the HDD changed to a SSD.
I'm aware of it being a rather old machine, but selling it is my only hope for getting a new laptop for college, but I can't sell it in this state. 
I'm at a lost and really really sad because of this issue. I'm sorry for any typos or grammar mistakes, I'm a non native english speaker.

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RELEVANCY SCORE 45.6

Wrote a month or so ago about a faulty U330 battery.  I replaced it with a new one and am having the same issue--rapid discharge. For example, the battery power goes from 100% to 95% within 3 mintues, from 95% to 73% within 15 minutes.  With the original battery, I noticed that its power could stay at 0% for quite some time before the computer shut down. The battery lasts a decently long time, but the real issue is that I pretty much have spontaneous shutdowns since I can't predict the actual power remaining. Could this be a Win 7 issue and not an issue with the battery's actual capacity? Any other suggestions on how to fix this? 

A:U330 Battery Issue--New Battery, Still Discharging Fast

Hey Gurbly,
 
Curious to know is the replacement battery that you bought is it from Lenovo or is it a generic brand battery ?
 
If this is a Lenovo battery, might I suggest the following link :
 
http://forum.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-can-I-increase-battery-life/ta-p/244800
 
If the above does not help, could you try the following.
 
1. Replacement Battery to be drained.
2. Replacement Battery to be fully charge. During this time do not turn on the U330
3. Once fully charge, turn on computer and login to your operating system. Do not launch any application and if possible disable any apps that auto starts.
4. Change the power management to "do not turn off hard drive and monitor" when battery is used
5. Adjust screen brightness to 50%
6. Leave the laptop idle,
7. Check within 3-5 minutes if the battery level drops from 100% to 95%
8. record your finding and reply back.
 
 





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RELEVANCY SCORE 45.6

Apparently no help from microsoft have inoperable desktop
 

A:Can not return desk to win 7 but did successfully return lap top dest top is not operable - need he

What has happen ?
 

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RELEVANCY SCORE 44.8

Thanks for reading this. i have never posted anything in my life but i am stumped and need some help!
I got a dell inspiron 2200 and one day i was running it while it was pluged in and i unpluged it and the laptop just "Bloop" shut off......i tried turning it back on but nothing. just as if i had no battery in it at all. when i pluged it back in it fired up like normal i checked the battery meter and it said 97% full then charged up to 100% full but still it wont run off the battery. as soon as i unplug it it shuts right off.

Someone told me to run the battery calibration but my bios doesnt have an option for it. at least i cant find it. i know it has it somewere because when i first bought this laptop the screen was broke and when i bought a new one for it and booted it up it said i had to run the battery calibration befor it could start "not sure why" but i did...watched it drain and charge. so i know it's in here somewere. do you think this would even help?

Also i think i updated the bios so it might have had an older bios witch might have had the battery calibration and the new one i put on doesnt. It has verison A07 now. i tried "downgrading" to A05 and A06 but it doesnt let me, Says i have a newer verison and cannot install an older verison.

Stinks. this problem kinda takes the "Mobil" feature out of a laptop. Any help would be Awesome!

A:Laptop battery issue ??battery calibration??

i'm afraid the battery calibration program is only used to initialize new Li-Ion batteries which need to be prepped with an initial charge-discharge cycle.

It sounds to me like you have a battery composed of 32 (probably AA sized) cells.
One of those cells has died and hence you see only 97% charge. Unfortunately losing a single cell prevents current from entering or leaving the battery so your battery will not discharge correctly therefore shutoff without discharge.

I think you need a new battery. Although it may be possible to replace the single bad cell, other cells may be degraded also - if one cell failed, why not others? unit could have been exposed to heat etc.

Although I was an engineer for Gould, I am not a battery expert!

good luck!
Simon

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