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X1 Carbon 4th GEN After Update to BIOS 1.26 Keyboard in OneLink+ Dock won't work until OS Boots

Q: X1 Carbon 4th GEN After Update to BIOS 1.26 Keyboard in OneLink+ Dock won't work until OS Boots

A few days ago I was prompted to install an urgent BIOS update. I followed the screen prompts and the system rebooted and flashed the BIOS. Our company laptops all have Sophos encryption, which requires a separate login prior to booting the OS (Win7). I've always been able to enter user ID and password information on that screen using the USB keyboard connected to my OneLink+ dock (which is connected to the laptop). Following this BIOS update, I can no longer use the keyboard or mouse (also USB) connected to the OneLink+ dock until the OS boots. I have to open my laptop, enter my Sophos ID and password on the laptop keyboard, then close the laptop. Once the OS (Win7) boots, I can use both the USB devices fine. Interestingly enough, the monitor attached to the OneLink+ dock functions just fine before the OS boots up. I checked BIOS settings and couldn't see anything there that looked odd or out of place. I also checed Device Manager to see if there were any warnings or issues, and didn't see anything. I tried to downgrade the BIOS to an earlier version, but once you are above 1.23 that is not possible. I did flash to the latest release - 1.27 - but that did not fix the issue. So I'm stuck with a rather awkward login process which was not an issue until this BIOS version was installed a few days ago. I've reviewed other post for similar issues but have not found anything that points at a solution thus far.

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RELEVANCY SCORE 200
Preferred Solution: X1 Carbon 4th GEN After Update to BIOS 1.26 Keyboard in OneLink+ Dock won't work until OS Boots

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RELEVANCY SCORE 94.8

Whenever I turn on one of our new 4th X1 laptops through the onelink+ dock I can't get any display on either of my screens (external and on the laptop). On some of them I'm able to enter our harddrive pwd, and then nothing happens, all screens go black, and nothing but the kill switch can get back the display. The monitor(s) do not go into power saving mode. This is on Windows 7 x64, with a std. clean image, and using the latest sccm driver package from Lenovo website + latest dock Onelink + dock driver. The issue also occurs on a manual clean install, using systemupdate to install all drivers.

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RELEVANCY SCORE 94.8

I recently bought a X1 Yoga as a personal laptop to compliment my Gen 3 X1 Carbon. I istakenly thought the onelink dock would be indentical, only to find they use different ports. From what I can tell, Lenovo does not sell a converter cord. Has anyone run into this issue? Am I stuck having two docks on my desk or should I just convert to a generic USB doc (non-Lenovo)?

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RELEVANCY SCORE 94.8

Hey, Funny enough this has nothing to do with the dock itself. Just opened up laptop the other day and in the bottom right it says that "ThinkPad OneLink Dock Attached!" I've tried checking devices as well as looking for a usb port being used in my computer and theres nothing in either place. Just to repeat there is nothing attached in any usb port, in this laptops very short life there has yet to be anything in any usb port so I'm not quite sure whats going on. I have malwarebytes and I ran a scan today and found nothing. Any ideas?Morten Nissov

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RELEVANCY SCORE 94.8

Hello anybody, I got the brand new Carbon X1 with i7-5600U and OneLink Pro couple days ago and I have issues ever since.I have 2 main issues. 1. Laptop alone works like a charm, but when I connect the laptop to oneLink I can't get an image on my second exterior display via dvi nor via vga. The computer finds the screen and name etc, but when I want double or extend or only screen 2 projection nothing happens on the external screen. It keeps saying no input. I have tried to reinstall dock driver, change resolution, updated even bios, still nothing happens. 2. This problem is even more disturbing. If my computer is turned off or restarted while connected to OneLink dock pro, it won't start and freezes at lenovo logo. If I pust laptop to sleep while conected it boots normaly, if i turn it off not connected, then connect it and start it also boots normaly. But when it is shut down while conected it doesn't. Not even if i turn it off while connected, unplug it and turn it on. I have to do reset in this case. Guys I really need help, since those issues make my dock almost completly useless.HELP! Tilen_T

A:Carbon X1 Gen 3 - serious OneLink dock pro issue

Hi tilen_t, and welcome to the Lenovo User Community!
 
First, have you run the Onelink Pro Dock firmware update?
 
http://support.lenovo.com/us/en/documents/pd029981 (second set of links).
 
According to the readme there were some monitor compatibility improvements.

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RELEVANCY SCORE 94.8

I would like to know if there is anyway I can use the X1 Carbon 5th Gen with my OneLink + Dock station.    

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RELEVANCY SCORE 93.6

Hi, My setup is a Carbon X1 4th gen and a LENOVO ThinkPad OneLink + Dock. I want to buy two monitors to connect to my dock's Display Ports, what is the maximum resolution that I can get out of them? Regards,

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RELEVANCY SCORE 93.6

Sometimes when I connect the Onelink connector from the Onelink+ dock, the ethernet port is not detected.  The monitor shows up and usb ports function but there is no local area connection listed in the netword adapters.  If I disconnect the Onelink connector from the X1 and reconnect it, then suddenly the local area connection shows up and is there until the next time I redock the Onelink+.   Is this a known bug?  Anyone else having this problem? This is on Windows 7 x64 with all the latest drivers installed from the Lenovo website.

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RELEVANCY SCORE 93.6

Can I leave the X1 Carbon plugged into the OneLink+ dock at all times without ruining the battery?

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RELEVANCY SCORE 92.4

We have a few Lenovo displays we are replacing and wanted to get some USB-C displays for our few MacBook Pro users, but also work with our OneLink Pro & Ultra Docks. Ultra Dock works great with DisplayPort & HDMI. The MacBook Pro's work great with USB-C and Apple's USB to ethernet gets us all set there. The issue is the X1 (gen 3) with OneLink Pro dock. When we setup the dock with DisplayPort it shows the display is connected in the Display Properties, along with resolution and extended desktop, but the display itself shows nothing and has an orange light. We tried 3 different docks and laptops, 2 different P24h displays, and 3 different DisplayPort cables. Confirmed both the display and dock support DisplayPort 1.2. Any idea on what I can do to get this going? So far this is the best display we could find that covers all our bases for our needs.  

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RELEVANCY SCORE 92.4

Hi guys,kind of since using Windows 10 on our machines - Lenovo X1 Carbon (3rd gen) / X1 Yoga together with Onelink dock with 2 screens, whenever computer turn off the screens after timeout set in advanced power management (see picture bellow) and it is waked up by keyboard, when loged back to windows all windows are on the default screen, no matter on which screen it was before.It is anoying and so far we did not find any solution except you set some high value for timeout for turning screens off ... but it is not good way to have screens on all the time ...Any ideas?(all drivers updated, dock firmware is latest) 

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RELEVANCY SCORE 91.6

The problem at hand is well described by another user: http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=181294 Problem applies to a brand-new (Jan 2017) ThinkPad X1 Carbon (type 20FB) hooked up to a OneLink+ Dock (part # 40A40090EU). Running Win10 Pro/64. I've got two OneLink+ units, both yield the same result. The laptop will boot just fine when it is not connected to the dock, but when docked, it will not boot past the screen which says "press enter to access BIOS (...)" when the network cable is plugged into the docking station.  It boots just fine when the network cable is not plugged into the rear of the docking station. There's nothing special with the network or cable (works well with a myriad of other laptops) and the ThinkPad in question has the latest & greatest drivers installed. If a docked boot has already taken place, plugging the ethernet cable into the dock works just fine.  In essence, the problem exists only when the ethernet cable is plugged in during boot.  Does anyone know of a fix?

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RELEVANCY SCORE 91.6

The problem at hand is well described by another user: http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=181294 The problem was mentioned here, some three weeks ago: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp02_en/message-id/74532#M74532 As of February 20, 2017, the problem still persists. Not just with one single installation, but at two different locations using different OneLink+ docking units. Problem applies to a brand-new (Jan 2017) ThinkPad X1 Carbon (type 20FB) hooked up to a OneLink+ Dock (part # 40A40090EU). Running Win10 Pro/64. I've got two OneLink+ units, both yield the same result. The laptop will boot just fine when it is not connected to the dock, but when docked, it will not boot past the screen which says "press enter to access BIOS (...)" when the network cable is plugged into the docking station.  It boots just fine when the network cable is not plugged into the rear of the docking station. There's nothing special with the network or cable (works well with a myriad of other laptops) and the ThinkPad in question has the latest & greatest drivers installed. If a docked boot has already taken place, plugging the ethernet cable into the dock works just fine.  In essence, the problem exists only when the ethernet cable is plugged in during boot.  Can someone from Lenovo please get in touch? There seems to be no other option to get in touch with Lenovo support. No, don't ask me to cal... Read more

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RELEVANCY SCORE 90.8

Hi. When I either connect my X1 Yoga after boot to the Onelink+ Dock OR connect before and boot with open Yoga and close it afterwards, it sets the correct screen resolution on my external monitor automatically. When it boots closed and with connected dock, the resolution is so wrong texts on screen are infact indecipherable which makes it very hard and annoying to find the correct setting. Is there a way to fix the screen resolution whenever the dock is connected? I use VGA at the moment to connect the monitor to the dock, but will soon buy a DisplayPort-to-HDMI-cable.

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RELEVANCY SCORE 90.8

Hi. When I either connect my X1 Yoga after boot to the Onelink+ Dock OR connect before and boot with open Yoga and close it afterwards, it sets the correct screen resolution on my external monitor automatically. When it boots closed and with connected dock, the resolution is so wrong texts on screen are infact indecipherable which makes it very hard and annoying to find the correct setting. Is there a way to fix the screen resolution whenever the dock is connected? I use VGA at the moment to connect the monitor to the dock, but will soon buy a DisplayPort-to-HDMI-cable.

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RELEVANCY SCORE 90.8

Hi Lenovo, My X1 have Winsows 10 (x64) with all latest drivers and BIOS update and with Onelink dock helper app in system tray ver:1.10.16. My issue is, that whenever i attach an USB device (even on the laptop itself) the dock disconnets and reconnects. Meaning, the network  flaps and audio too. The external display however remains turned on and does not glitch. I have attached a PC/SC smartcard reader on the dock thru USB and happens the same thing when the smartcard is removed from the reader and reinserted.Attached is the picture of the system notification that pops up. In windows logs there are no alerts too. Regards Aljosa  


























dock.png ?14 KB

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RELEVANCY SCORE 90.8

Hi Lenovo, My X1 have Winsows 10 (x64) with all latest drivers and BIOS update and with Onelink dock helper app in system tray ver:1.10.16. My issue is, that whenever i attach an USB device (even on the laptop itself) the dock disconnets and reconnects. Meaning, the network  flaps and audio too. The external display however remains turned on and does not glitch. I have attached a PC/SC smartcard reader on the dock thru USB and happens the same thing when the smartcard is removed from the reader and reinserted.Attached is the picture of the system notification that pops up. In windows logs there are no alerts too. Regards Aljosa  


























dock.png ?14 KB

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RELEVANCY SCORE 89.6

Does an x1 yoga 2nd/1st gen and carbon gen4+ paired with onelink+ dock [ https://www3.lenovo.com/us/en/accessories-and-monitors/docking/onelink-docks/TP-OneLink%20-Dock-US/p... ] support dell UltraSharp U3415W PXF79 34-Inch 3440 x 1440 at 60Hz 21:9 Curved LED-Lit Monitor [ https://www.amazon.com/dp/B00PXYRMPE/ ] resolution? The specs for the onlink+ dock don't appear to suggest it does as it lists a 4k resolution @ 30Hz, [email protected], and no mention of any 4k or uwqhd @ 60Hz resolution support.  

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RELEVANCY SCORE 89.6

Hi, I have got a problem with my X1 Carbon 3rd Gen (Type 20BS, 20BT) Laptop (Thinkpad)  my OneLink series Dock 90S1 Dockingstation. After plug in the Dockingstation the Realtek Soundmanager crashes. I already tried to install new / old Sound Driver. Also I used another Dockingstation. It's the same problem. Sound is working, but the Soundmanager doesn't start oder crashes. WIndows 10 64-bit OS.   Have someone the same problem or a solution? Thanks.

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RELEVANCY SCORE 83.6

I have two laptops.  A Thinkpad and a Yoga 2 Pro.  I have the thinkpad connected to my peripherals through the onelink pro dock and it works great.  I can charge, display audio on a monitor, connect to the wired network.  I bought a USB to USB cable so that I could plug in my Yoga 2 Pro also since one of the USB's on the front of the dock charges.  I get no signal indicating that there is any connection.  I've looked up in the onelink user manual and it does not list the Yoga 2 pro as a compatible device.  I'm hoping that someone out that has found a way to make it work so that I don't need a different dock.  Any ideas?

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RELEVANCY SCORE 83.6

I current own an x1 carbon gen2 wqhd touchscreen device and two thinkpad onelink pro docks to facilitate quick desktop environment docking in two different locations. I'm looking at upgrading to the new x1 yoga 2nd [ or 1st ] generation wqhd touchscreen replacement solutions. Looking at one of the video reviews it seems like the docking port on them is not the appx inch wide connector a onlink pro dock has on the end of its cable. Does the x1 yoga 2nd [ and 1st ] generation device work with thinkpad onelink pro dock?

A:does x1 yoga 2nd [ & 1st ] gen work with thinkpad onelink pro dock

Hi myusrn,Warm Greetings & welcome to Lenovo Community, happy to have you here.
 
ThinkPad OneLink Pro Dock is not compatible with ThinkPad X1 Yoga 2nd gen as Onelink+ connector is missing. 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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RELEVANCY SCORE 82.8

Hello! I've just got new ThinkPad OneLink Pro Dock station and connected it to my monitors (2 x ViewSonic VA2246M-LED 22"): first via DisplayPort to DVI cable;second via DVI to DVI cable;The one connected via DisplayPort works well. Another one connected via DVI-DVI cable doesn't get any signal from Dock Station.Even if I unplug DisplayPort cable, the second monitor is still black. My laptop is Lenovo ThinkPad X1 Carbon 3rd. I've updated Dock Station's firmware to the latest one from Lenovo website and I did the same for Intel Graphics driver.Still nothing. Need help, guys.

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RELEVANCY SCORE 81.2

I have owned my Yoga S1 for several years now and apart from the endless early issues the docks (and many replacements), the stupid placing of the Ctrl key (still annoys me) and a problem i had with a repair (which to be fair was handled very well in the end - customer service was great) I've been happy.Except one things - power management.This morning, I came to my Yoga and the red light was glowing on the i in thinkpad, key board locks were on: touch keys (on most of my other computers pressing space a few times wakes from sleep state), nothing, press power button nothing, press button on dock - nothing., tried restart button on the dock - still nothing.So I do what, now that I think about it, I do about 75% of the time when returning to my yoga - hold the power button for 9 seconds and force a BIOS crash reset. I have applied all the drivers religiously over the years, BIOS updates Windows in up to date (Creator edition now) fully patched. I have tried the confusing variety of Lenovo bits that seem to part duplicate and part confuse existing Windows functionality. So, and with respect, please don't post "have you tried applying" ... unless you happen to know that this is specific fix for something - I reckon I have been through the random try everything approach. What I'd like is: 1) to be able to work at my desk - touch something to say "I am away" and have power saved my two external monitors switch off but for the machine to go back to where I was when I ... Read more

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RELEVANCY SCORE 81.2

I have owned my Yoga S1 for several years now and apart from the endless early issues the docks (and many replacements), the stupid placing of the Ctrl key (still annoys me) and a problem i had with a repair (which to be fair was handled very well in the end - customer service was great) I've been happy.Except one things - power management.This morning, I came to my Yoga and the red light was glowing on the i in thinkpad, key board locks were on: touch keys (on most of my other computers pressing space a few times wakes from sleep state), nothing, press power button nothing, press button on dock - nothing., tried restart button on the dock - still nothing.So I do what, now that I think about it, I do about 75% of the time when returning to my yoga - hold the power button for 9 seconds and force a BIOS crash reset. I have applied all the drivers religiously over the years, BIOS updates Windows in up to date (Creator edition now) fully patched. I have tried the confusing variety of Lenovo bits that seem to part duplicate and part confuse existing Windows functionality. So, and with respect, please don't post "have you tried applying" ... unless you happen to know that this is specific fix for something - I reckon I have been through the random try everything approach. What I'd like is: 1) to be able to work at my desk - touch something to say "I am away" and have power saved my two external monitors switch off but for the machine to go back to where I was when I ... Read more

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RELEVANCY SCORE 78.4

Dear All, After last BIOS update (middle of March 2018) left USB port stopped to work on my X1 Carbon (type: 20A8S04N1H). Please, help!Thank you in advance!

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RELEVANCY SCORE 77.6

So I've messed around with this my whole afternoon.What I've found out is that the X1C I just got will not notice my monitor (samsung px2370), however, it will notice my TV just fine.Figured I would try a BIOS update...well I already have Linux installed and the BIOS update options are "Windows" or "CD"...why...there is a CD/DVD option...in 2018...on a model that does not have a direct CD/DVD drive - is beyond me.I've tried copying the iso image with 'dd' and booting from it but that doesn't work.Suggestions?

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RELEVANCY SCORE 74.8

Received the Thunderbolt 3 dock today, though the display works fine, the dock/laptop won't recognize any external USB devices such as mouse. keyboard, webcam, etc. I tried installing the latest drivers to no avail, from: https://support.lenovo.com/us/en/solutions/acc100356 Anyone else havign this issue?  

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RELEVANCY SCORE 74

I have a TPY260 with WiGiG dock at the moment, and I use all USB ports on it. Recently, I stumbled on a few lucrative deals for Onelink+ docks. If I add a Onelink+ dock to my setup, will both docks work simultaneously - or is it either WiGiG or Onelink+, not both at the same time?

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RELEVANCY SCORE 70.8

I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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RELEVANCY SCORE 70.8

Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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RELEVANCY SCORE 68.8

I have Dell Inspiron 13 7000 series laptop, recently I came up with having trouble with the keyboard, it behaves oddly. The "tab" key acts as windows key, "windows key" acts as "letter v" key..some keys are not working at all.. The behavior that I found is , every time I update BIOS with the update from Dell Site, the keyboard starts working..but the next day (shutting down and accessing the system the other day), the same thing happens. I have to re-update the BIOS to make the keyboard work

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RELEVANCY SCORE 68

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 67.2

Hi, I am looking for docking solutions for Thinkpad T560 (20FH001BPG).I checked the Thinkpad OneLink+ Dock (40A40090EU) and the ThinkPad OneLink Pro Dock (4X10E52935), but couldn't be sure if any of those is compatible with the T560. Any help? I am also open to other docking station solutions. Thank you,BR, Mário

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RELEVANCY SCORE 67.2

We got about 5 Yoga 460s brand new with OneLink+ dock systems.  All of them have been updated with their respective updates in regards to BIOS, Firmware for Dock and Network drivers.  We are having a problem with ethernet adapter (when docked) dropping connections for about 1 second (causing Windows Explorer to say we disconnected from network drives). I can't see any "icons" drop (for network connectivity in notification center of the bottom right).  All are running Windows 10 with latest updates.  Pressing "ok" reconnects instantly but this is becoming a very annoying problem with people have to do this 6 times a day.   Lenovo machines plugged up before these docks and Yogas (T540s and T460s) in their own respective docks didn't have one issue.  Nothing on the network switch is indicating a dropped connection (managed switch put into logging mode).  We have turned off all power management of the network driver (allowed to sleep and "green" switching) to no avail.  This seems like a USB3.0 problem and we can't seem to figure it out.  Even without ANY external displays attached we get disconnects about 6 times a day (in 8 hour work day). 

A:Yoga 460 with OneLink+ Dock

Nobody? Not even OneLink+ issues?

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RELEVANCY SCORE 67.2

Hi, I had my Think Pad stolen, and bought a Flex 5. Can I use my OneLink Pro dock with the Flex 5?  How?  Thanks in advance.

A:Flex 5 and OneLink pro dock

Hi jvasco,
 
Welcome to Lenovo Community! And happy to have you here.
 
Short answer will be no, due to the lack of OneLink connector from IdeaPad Flex 5.
  
I hope the above information helped you. 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 67.2

I have Thinkpad Yoga 460(20EL). I bought OneLink docking station model DU9026S1 however I could not use it as the connecter is bigger (or different) from the slot in the laptop. Searched a lot but could not understand why this happened. Any help to propose the suitable docking or if there is a an adaptor?

A:Yoga 460 with OneLink+ Dock

Hi SeniorJ,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding Docking station for Yoga 460 20EL
The dock which you have bought is ThinkPad OneLink Dock which is not compatible with your system
 
SeniorJ wrote:
I have Thinkpad Yoga 460(20EL). I bought OneLink docking station model DU9026S1 however I could not use it as the connecter is bigger (or different) from the slot in the laptop. Searched a lot but could not understand why this happened. Any help to propose the suitable docking or if there is a an adaptor?

Unfortunately, your system has OneLink+ dock connector and the dock which you have to use is ThinkPad OneLink+ Dock (40A40090SA)
And there is no such Adapter/cable to convert OneLink+dock - OneLink Dock.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 67.2

We got about 5 Yoga 460s brand new with OneLink+ dock systems.  All of them have been updated with their respective updates in regards to BIOS, Firmware for Dock and Network drivers.  We are having a problem with ethernet adapter (when docked) dropping connections for about 1 second (causing Windows Explorer to say we disconnected from network drives). I can't see any "icons" drop (for network connectivity in notification center of the bottom right).  All are running Windows 10 with latest updates.  Pressing "ok" reconnects instantly but this is becoming a very annoying problem with people have to do this 6 times a day.   Lenovo machines plugged up before these docks and Yogas (T540s and T460s) in their own respective docks didn't have one issue.  Nothing on the network switch is indicating a dropped connection (managed switch put into logging mode).  We have turned off all power management of the network driver (allowed to sleep and "green" switching) to no avail.  This seems like a USB3.0 problem and we can't seem to figure it out.  Even without ANY external displays attached we get disconnects about 6 times a day (in 8 hour work day). 

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RELEVANCY SCORE 67.2

Anybody know of a difference here??? we bought Carbon X1 Gen4's, come preinstalled with "ThinkPad OneLink Plus Dock" (v1.10.11) appearing in Programs and Features. The OneLink+ dock connects, recognizes all the hardware and all ports work (video, ethernet, USB).   If I install our company image and then download drivers from here: https://support.lenovo.com/us/en/solutions/acc100252 I see "ThinkPad OneLink All Dock" (v1.10.16) appearing in Programs and Features.  I can get video and audio through the dock but Ethernet and USB are unrecognized, no new devices in Device Manager.   I cannot find a v1.10.11 version of the OneLink+ driver and feel like this might be my problem.  I was wondering if anyone had seen a similar problem or if I'm barking up the wrong tree.   BTW, Lenovo tech support wants send me a replacement system, blaming the motherboard but I am less then confident in their troubleshooting methodology! Thanks!

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RELEVANCY SCORE 66.4

Hi All,So UAT testing has revealed an issue we have with Bitlockered laptops. How do we configure Numlock to be enabled at power on in order for users to stop locking themselves out using the keyboard attached through the Onelick docking station?I have found a few solutions but they all reference O/S configuration.any ideas on this one ?Thanks!

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RELEVANCY SCORE 66.4

Hello. I would like to resolve my problem with my E540 with OneLink Dock Pro.  When dock is connected to my notebook and I press power button, backlight of display lights up, but display stays black, no lenovo logo, nothing... Sometimes it shows logo but it freezes on this logo too. When I disconnect dock, notebook boots up normally. I tryed to disconnect monitor, keyboard and mouse from dock too, but it has no effect. This "freezing" seems to be happening only when dock is connected. On charger notebook boots up normally. And last note, this is happening only on "cold" start, restart works normaly. Problems started just after flashing new firmware to dock (v. 2.30) and BIOS update (v. 2.23). I do not know what made this problems, because I was doing these updates together. Thanks for any answer...

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RELEVANCY SCORE 66.4

Task Manager is showing ThinkPad OneLink Dock Management (32 bit) using about a third of the cpu at the moment. I don't use a dock -- the machine doesn't have any peripherals plugged in. The machine is an X1 Yoga running the current version of Windows 20. I haven't seen this before -- does anyone have an idea of what might be going on? 

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RELEVANCY SCORE 66.4

I just bought a ThinkPad OneLink+ Dock for my Lenovo X1 Yoga 2nd Gen laptop. I used the product guide to find it.
Unfortunately, the connector is not compatible to my 2nd gen X1.
Is there a converter og can I connect via the USB?

A:X1 Yoga 2nd Gen and OneLink+ Dock: USB converter?

Hi YogaCaveBear, and welcome to the Lenovo User Community!
 
Please provide a link to the product guide which said the OneLink+ Dock is compatible with the X1 Yoga 2nd Gen, so we can get it fixed! As you have found it is NOT compatible, and there is no USB converter .
 
The most complete reference to compatibility of all accessories is the Options Compatibility Matrix. You can use a USB dock or a Thunderbolt dock - the Lenovo Quick Pick site also shows your options.

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