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Blue screened once, then will not boot. I have to trick PC to boot (by removing half memory, then putting back in) - PLEASE HELP

Q: Blue screened once, then will not boot. I have to trick PC to boot (by removing half memory, then putting back in) - PLEASE HELP

Hi all, my son's Dell Optiplex all-in-one blue screened once. It then gave options and my son selected reboot. It would then not boot up at all (power is present as screen will come on in HDMI mode) . Bizarrely, by experimenting we realised that it will boot up ONLY if you go through this process every time:
- remove both RAM
- power up (it gives the beep to say memory not found)
- power off and return one of the memory and power on
- it briefly powers on and then powers off (we worked out that it does this as recognises it has a change in memory)
- power off and add the other memory
- again, briefly powers on but turns off. Power on again and voila all OK and boots Windows
However, if you then power down, it will not power back up unless you go through the above again.
Does anyone have any ideas as I am stumped with this and I need to get it working again for my son's school work. Thank you in advance.

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Preferred Solution: Blue screened once, then will not boot. I have to trick PC to boot (by removing half memory, then putting back in) - PLEASE HELP

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I was cleaning the dust out of my HP Pavilion 533w PC because it had been overheating and I decided to remove the CPU heatsink and see if there was dust beneath it. The first time I took it out, it was still hot from use so I put it back in place and waited for it to cool. After it had cooled, I pulled it out again, but this time the processor came out, too, stuck to the heatsink. I pulled it off of the heatsink and put it back in place and put the heatsink back in. Now, when I turn the PC on, the power light comes on and the fans run, but there's no signal on the monitor, and the hard drive light never comes on, so I don't think it's booting Windows. What could be wrong?

A:PC won't boot after removing processor and putting it back in

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I was just using my PC when it disconnected from the internet. Other devices were still connected so I figured the issue must be with my PC, closed my programs and then tried to restart my PC.

This is when it blue screened with a DRIVER_POWER_STATE_FAILURE error. Once the blue screen reached 100% it hung for a good five minutes before I decided to try a hard reset and now it's stuck on the loading wheel and won't boot up. I'm scared to try another restart but I'm not sure where to go from here.

Any help is much appreciated

A:My PC Blue Screened and now won't boot (Windows 10)

You'll have to try another restart as there is nothing that we can help you with without the memory dump + system files.

Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

See if you can boot into Recovery and run Windows System Restore.

Regards. . .



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I was just using my PC when it disconnected from the internet. Other devices were still connected so I figured the issue must be with my PC, closed my programs and then tried to restart my PC.

This is when it blue screened with a DRIVER_POWER_STATE_FAILURE error. Once the blue screen reached 100% it hung for a good five minutes before I decided to try a hard reset and now it's stuck on the loading wheel and won't boot up. I'm scared to try another restart but I'm not sure where to go from here.

Any help is much appreciated

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yo i already did a search on "unmountable boot volume"
i have win xp pro dell dimension 8200
my question is can i use a windows xp home cd to repair my files? will it mess up my windows xp pro?

A:help blue screened! boot volume

No it will not mess up your Pro version . . the repair will not run.

Unmountable boot volume will usually indicate a hard drive failure . . Does BIOS redognize the drive?

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I have a Thinkpad E540 which needs a new hard drive... you would think it would be really easy to loosen three screws, but I'm having trouble... is there a trick to taking off the back cover which is not in the manual?   Two of the three screws seems to loosen adequately but the third one doesn't.  They all unscrew about six turns.   I am using the correct sized screwdriver, this isn't my first rodeo, but I haven't ridden in a while... help !  switching out the hard drive isn't an option, it's a requirement, current one is bad, actually has been from the beginning but let's just just stick to getting the back cover off -- any suggestions will be appreciated

A:E540: trouble removing back cover - is there a trick to this?

This video might help, there is no vocal instructions, but it does show how it is done.    The Hardware Maintenance Manual also has the disassemby instructions as well. (Warning: turn down your speaker volume)   Lenovo E540 Repair Disassembly & Assemblyhttps://www.youtube.com/watch?v=ijBnBXiyOic Hardware Maintenance Manual ThinkPad Edge E540https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/e540_hmm_en_sp40a26433.pdf Good luck,

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I was using my computer as usual and after I came back after eating, I saw a completely black screen. I turned my computer off and as it booted back up it blue screened, telling me there was a problem with memory management.
I turned it back off and fully depowered my motherboard, popped my ram in and out, just in case.
I turned it back on and nothing showed up on my monitor. My mouse and keyboard lit up and I got the regular system beeps. I plugged my HDMI cable into my motherboard with the same results. The cable works and the port on my monitor works as well.

A:Blue screened with message Memory Management, now no longer displays to monitor

Do you have another video card that you can try in the system?
If not, you may want to purchase one from a place that accepts returns (and gives you your money back) - in case you don't need it.

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I uninstalled linux and then wanted to use windows. It was a dual boot. I read the process online but stupidly I only made an acer e recovery disk not a windows 7 disk. I can't access the command prompt now because I get the linux grub loader error.

What can I do?

I do not have a windows 7 repair disk. Unless I can download one to a usb stick from somewhere?

I dont know what to do,so any assistance is appreciated.

A:getting the boot loader back after removing linux

Try this: Dual Boot - Delete a OS

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This isn't a question (for once) and might be better in the tips and suggestions, but it involves images and cameras, etc. I always assume everyone already knows this, and I'm just finding it out. But, you never know.

My daughter asked me if I could put pictures BACK ON my camera's memory card once they've been taken off, because of the new machine (Walmart has them, here) where you can put a memory card in, push some buttons (and pay, I guess) and get PRINTS from digital pictures.

It shows it in commercials-putting the memory card in a slot, picking sizes and getting prints.

I have an Epson PhotoPC 650 camera, which has a USB cord and "removable disk" to put the memory card in to take off the pictures. It calls it F DRIVE when I have it plugged in.

I put in a blank memory card and tried SAVING pictures to this F drive (disk) and they went back on the memory card perfectly. Also, only pictures you want to make copies of can be put back on.

I guess this would only apply to people who have this setup with memory card and removable disk, but thought I'd pass it on. Since the new "make your own pictures from a memory card" is starting to be in more places.

If we have it within driving distance, everyone must

~ Carrie

A:putting pictures back onto memory card

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I had win7 and win8 on my system. then I deleted win7 and installed a fresh copy. the boot screen is now traditional black and white boot screen where we have to choose OS. I want win8 blue boot screen back. plz help.

A:how to get back blue boot screen.

That happened to me when I set Windows 7 as the default OS. When I switched it back to Windows 8 as the default I got the Blue Windows 8 graphical boot menu back. My guess is its something to do with the way the dual boot was setup.

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Good evening. I'm trying to Dual Boot W8.1 Pro w/ WMC along with Ubuntu 14.04 LTS on a Dell Latitude D630 using a T7500 C2D CPU. I've set W8.1 as the Default OS but, when it goes to the Windows Boot Manager, it's the Vista/ 7 old-fashioned type of Black screen. I would like to see the bright Blue normalized Graphical Boot Mgr.
with both OS's listed . I'm using EasyBCD as it seems to be a solid App that should make the job a bit easier. If anyone knows a trick to get the Graphical back, please be so kind as to elaborate. I've done this once before but have forgotten how to get the job done. Must be a sign of progressive old age setting in. Thanx and, by all means, have a very Goodday.

A:How to get Blue Graphical W8.1 Boot Manager back

Hi, type in Windows 8.1 the following in an elevated Command prompt bcdedit /set {default} bootmenupolicy standard
Hope this works!

Good luck, werty

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Just got a brand spanking new Z440 and I'm creating an image for it to be deployed via PXE boot using a Microsoft WDS server. Out of the pox, I can choose F12 at startup and it displays my 2 nics. Choosing either one just takes me to the BIOS setup screen. If i disable secure boot and go with Legacy boot, I can F12 and it will start the usual PXE boot sequence, contacting my DHCP server. I'd really like to take advantage of UEFI but I've never got it to work correctly on any of the HP notebooks, tablets or workstations. Is there a trick to all this?

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I tried pressing F8 but it doesn't work all my computer does is show the HP logo goes black and then shuts off then repeats I need help if you have any confirmation

A:My computer won't boot up I tried the f8 key trick but it do

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If I had known this, I would have done it sooner. I have been running Windows Vista Business for quite some time and wanted to try the Windows 8 preview release without ruining my Vista install. So, I opted for the Windows 8 dual boot.

This worked except every time I selected Windows Vista from the Windows 8 boot loader, the system rebooted from CMOS level and then went in to Vista. Subsequent reboots would default back to the boot loader.

Now this weekend, Vista started doing a full system lockup about two minutes after loading. So after working for a bit on the problem, I decided to do a Vista reinstall, which I did.

Now, that worked but in the process replaced the Windows 8 dual boot loader. The convenient part about that is that when I select Vista, the system goes in to Vista instead of booting from CMOS level and then going in to Vista.
What I could have done after installing Windows 8 preview release was to do the same reinstall of Vista, then go in to Windows 8, rename the new Windows Vista folder and move everything back to windows from windows.old.

I have since done that and now use the boot loader that comes with Vista. Much easier.

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Hey guys a friend brought his computer over saying he had some virus issue on one of his hard drives. Before he brought it over, he claimed it worked (meaning it booted into xp) Now when im trying to do it, it refuses to boot, it comes up with the usual options of safe mode safe mode with networking etc. However selecting any of these options just causes the computer to reset and go back to Post memory checking n such. If i select start windows normally a quick blue screen comes up and then resets. its too quick to get any error code like a quick flash and then just loops.
Any ideas?

A:Pc refuses to boot, quick blue screen then it loops back

Hi Major,

If you cannot enter Safe-mode, this maybe Hardware related or possibly a boot sector virus.
Booting issues and start up problems, problems with retrieving data, computer performance
instability etc are symptoms of Boot sector viruses.

Check for any viruses: Windows Defender Offline

This tutorial may help for a XP repair if it is not a virus causing issues:


Are you able to enter the BIOS without issue?

Hope this helps.



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I restarted my HP DV7 3160 and it will not re-boot. Running windows 7. Goes to blue screen for about 3 seconds and say something about memory dump. It goes to a screen that trys to do a repair, still will not re-boot. I have ran all the test on the hard drive and memory and all have passed. I have shut it down, taken the battery off and held down the power button for 20 seconds and then tried to re-boot and still no luck. Anyone knows what is causing this?:cry:

A:Re-boot failure blue screen memory dump

Please follow the instructions here: http://www.sevenforums.com/crash-loc...d-problem.html

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I am new to this forum but I was hoping someone might have some helpful advice.

I have a friend who gave me her laptop because she said she kept getting a blue screen error message. After starting it up the first time I suspected it might have some viruses because it was running extremely slow with long lag times when starting applications like IE.

(I don't quite know the specs on her laptop other than it is a Toshiba running XP Home (SP2 I think) with a Pentium 4. Her laptop in running PC-cillin 11 with expired virus definitions)

My first inclination was to try and see if I could find the viruses, so I went to cnet and downloaded Malwarebytes and started a scan. As the scan progressed the computer became increasingly slow. The scan found 186 infected items and then before it could be completed the Blue Screen appeared indicating a memory dump. I tried rebooting in Safe Mode w/Networking and re-initiated the scan. This time a payed more attention and most of the viruses or malware seemed to appear when it began scanning the System 32 folder. Before it could finish scanning the folder it got the same blue screen message after becoming very sluggish (scanning almost one file at a time). I thought the registry might be very corrupted so I tried to do a system restore after restarting but the blue screen appeared before the system restore could be completed.

I tried rebooting in Safe Mode only in order to try and scan only the System32 folder and at least rem... Read more

A:Blue Screen Memory Dump - Can't boot in Safe Mode

The BSOD and viruses just might be a coincidence.Now if I try to boot in Safe Mode it loads the drivers and then just keeps processing without moving on to the welcome screen.Does it stop at a specific driver?

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I am running windows XP professional. No changes have been made recently with computer, all I did was shut it off and the next time I went to boot it up I get these messages:

First the screen comes up with the message "We apologize for the inconvenience but windows did not start successfully..." And you have the options of starting in safe mode, starting from the last successful configuration or starting normally. Regardless of which choice picked, the next screen is the blue screen of death, at which it will count to 100, restart and begin the whole process over.

The Blue screen of death has the following message:
"Stop: c0000218{registry file failure}

The registry cannot load the hive (file):

Beginning dump of physical memory"

Please help me if you can!! I am lost

A:Can't boot computer, blue screen of death, system memory dump

Hello and welcome to Techspot.

Take a look at this thread www.techspot.com/vb/topic8356.html

Regards Howard

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I getting the BSOD!

The Blue screen of death has the following message:
"Stop: c0000218{registry file failure}

The registry cannot load the hive (file):

Beginning dump of physical memory
Dump complete"

What do I do next? Someone walk me through it. Slowly!!!

A:Can't boot computer, blue screen of death, system memory dump

Hi :wave:

Welcome to :grinthumb
Mailpup will likely be moving this post to the right location shortly.

You may find these to be helpful links...

How to post a new thread in this Guide.

Before posting you should read all the Posting Guidelines.

To access technical support Forums.

Many users like to post system specs in their Profile.
System Specs are always helpful when you seek support, (see the first two suggestions).
And helpers may ask that you post some of your specs in your thread.

Other online TechSpot guides Here.

Enjoy your Stay

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I have a dual boot environment with two Win XP installed on different disks, XP1 and XP2 . XP1 was installed first and contains the boot files (NTLDR, boot.ini...) and XP2 came second. Now, I would like to keep XP2 and get rid of XP1. How can i delete XP1 since it contains the boot files? if i delete XP1 i am afraid to not be able to boot on XP2..., thanks

A:Solved: removing a boot partition in a dual boot system

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Hi, I seem to have royally trashed my boot capability. Please help.

The original set-up was as follows:
Vista Home Premium was installed on a two-partition disk
Subsequently, Windows 7 was installed on a single-partition disk; I could not upgrade because it was Professional edition, and I did not want to erase because there was an important program that I had lost the install disk for.

I recently got around the problem with my important program, and installed it under Win 7. So me being the clever clogs I am, decided to free up 250GB of space and remove my Vista partition, forgetting that it was the system partition and it contained the boot sector the MBR was pointing to even if my usual OS was on a separate physical drive.

Of course, now I can't boot Win 7, as the computer says there is no disk with bootable information. I have booted with the install disk and run every option I can think of, including this kb article, to no avail. I can't perform an upgrade install since that's only available when booted to the OS, and I'm loathe to erase it as that would involve a LOT of setting up again. Fortunately the majority of my important files are on different physical disks and I'm competent enough with Linux to recover the few that aren't.

So the short question is: is there a way of rebuilding the MBR other than bootrec /RebuildBcd? (because that one didn't work - it finds the OS, and when I say 'yes' to the prompt it says 'Element not found')

A:Boot issue after removing original OS in dual boot

Win7 installer only updated the System boot files on the Vista partition. To move them to Win7 Mark Partition as Active (Method Two) then write the System boot files there by running from the booted DVD or Repair CD Startup Repair 3 Separate Times.

If Vista was on a separate HD in Disk0 slot then it's best to keep it unplugged during these operations and swap Win7 HD into Disk0 permanently, set to boot first in BIOS setup . If this is not possible, mark Vista partition Inactive if it still holds an Active flag.

If Vista was on the same HD then you can recover both the System boot files AND the HD space back into Win7 using free Partition Wizard bootable CD which can also mark Active/Inactive. Highlighting the Win7 HD once marked Active, then choosing Rebuild MBR from the Disk tab, sometimes works on its own precluding the need to run Startup Repair from DVD or Repair CD.

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I was sent to this forum from my this post https://answers.microsoft.com/en-us/thread/updatethread?forum=windows&threadId=fcf84a0c-9fd7-4932-9c7f-2570879309d0

I will add the content after I get past this hurdle:

Body text cannot contain images or links until we are able to verify your account.

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New computer with windows 7 preloaded:
Setting up my new computer was a breeze, but when I tried to log onto windows, my password would not work. Having had this problem on an XP computer, and since I had nothing to lose, I rebooted from the disc included with my package. I don't know what wrong choice I made, but now I have a dual boot with two windows 7 os, one without a password that I can access and one with the preloaded windows 7 os that is password protected that I can't access. Is there a way to take off the original os?


A:How do I revert back to sigle boot from dual boot

You'd have to reinstall the whole system there if both OS's are on the same drive.

If they are seperate drive's you can format the one thats not needed and run the windows 7 cd again but then choose repair install to create a new MBR.

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When I built my present PC I moved from XP to Vista Home Premium. I had one essential program that would not run on Vista so I created the necessary partitions and made the machine dual boot to either XP or Vista. That was three years ago and I now want to return to a single boot using Vista. Problem is that my vast Vista Technical volume (1500 pages!) covers creating dual boot but not return to single boot.

I know that I could simply delete the XP partition, format the existing Vista partition and go for a fundamental bottom up rebuild of my OS software but the prospect of reinstalling all my other programs/applications leaves me cold. Is there a straightforward way of just going back to Vista? I am not short of disc space so I could just leave the XP OS on the side where it is, there but not used.

A:Wind back dual boot to single boot OS

I would just leave it there. If its not a problem with space, thers no real reason to delete it. It also gives you the XP option, and if yo uhave a dual boot OS, you have a second way in- if yo udelete an essential system file and it doesnt boot, you can always reoplace it from the other OS.

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Alright I have a Acer 5100 series, that my mom owned in November and gave it to me for my birthday in January so it is still fairly new, so last night I got a Samsung digital camera and I had to install the driver and the rest of the things on the CD-Rom the camera gave me. So I did that and it told me to restart it; I did. When I started it up it acted fine and I tried to plug the camera in and it said that I needed to install the software. So to my dismay I reinstalled the software. Restarted it then I went to go check the 'Add/Remove' programs to see if it installed but then it completely frooze. I turned it off then rebooted it but this time the power light was on but nothing was one the screen. So I went to bed then at about 6 this morning I tried turning it on. With sucess it turned on but when I was able to get on but the arrow wouldn't move and the keyboard didn't work. So I turned it off and turned it back on but it would turn on but nothing on the screen. So what's up?

A:Laptop won't boot after putting on software

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I'm new to this but I figured I'd give this a try. This is a repost of my earlier post I did last week. no replies .

I have an Acer Aspire 5110 laptop and recently I've been getting the bluescreen when starting the laptop. Sometimes it pops up after I login, sometimes on the password screen. The bluescreen usually has HSFHWAZL.SYS (i think). After this, windows usually does a disk check. Sometimes it finds nothing, other times it truncates like 15-20 files.

Currently I'm running WindowsXP Media Center Edition.

I downloaded HijackThis and here's the log file.

If I'm missing anything, please let me know. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:19:20 PM, on 30/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
... Read more

A:Help im getting blue screened!

Blue screen is Blue screen of Death if it occurs it means that there is some issue with the operating system or the hardware.
it may be the virus issue.
If the error occurs follow the on the screen instructions if it says to restart the computer in the safe mode, try that.

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Have an HP Pavilion dv2700 that keeps showing a blue screen with the message:

Problem event:blue screen
OS version: 6.1.7601.
Locale ID: 1033

Additional info about problem:
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack:1_0
Product: 768_1

Files that help describe the problem:

What can the problem be? Please HELP!

A:Blue Screened

Hi, some reasons for Blue Screens
New hardware - software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive etc.
Let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
Post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]

Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.
Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.

Use the 'Manage attachments' in the 'Go Advanced' reply window below to upload that zip file here as an attachment.

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Hi everyone im new to this site but i thought you could help me out?
My computer keeps going thru a loop of blue screening and then restarting really fast. i managed to get the errors down on a piece of paper and would like to know what it all means. i can even get past the Xp load screen.

Stop:0x00000024(0x001902fe, 0xf7975378, 0xf7975074, 0x86e49805)

the only thing i put into my pc earlier in the week was a new video card and its driver.
eVGA geforce 8400gs 512MB if that helps

A:I keep getting blue screened over and over again...

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Hello all

I'm running Win 8 Pro which is installed on my SSD and I need to remove my secondary drive and connect it to another PC. When I do this, I get a boot error. I have no idea why an error shows up especially when it is not a boot drive.

Error and My Disk Management information is attached as an image to this message. C: is the SSD and K: is my PATA drive which I want to move.

Any help would be greatly appreciated.


A:Boot error after removing non boot drive

Because it's still listed as the system active partition.

It needs to read like your E: Drive only saying primary partition for it not to be needed to boot.

Download easybcd and select bcd backup/repair from the left and choose change boot drive, perform action and choose your c: drive that should fix everything and when you reboot active and system should get removed from K:

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Hey guys I took out the ssd from my laptop and put in into my old desktop computer.. Turned it on and it just hangs not even loading onto windows.. Went through the bios and not much too change..
It's the only hard drive connected
What am I forgetting to do to make this ssd boot windows ?


A:Putting ssd from laptop into desktop computer no boot??

What you are attempting wouldn't normally be expected to work. During installation of the OS on the laptop drivers wee installed that were appropriate for the laptop hardware, not the desktop. The result is as you see.

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I have a desktop that last night I clicked on superantispyware to run and do a check and woke up this morning to monitor flashing. The flashing was the "windows did not start properly" I picked safe mode. Safe mode tried to start then flash of blue screen of death then back to "windows did not start properly" again, tried picking everything I could in that screen and it is just stuck in a loop. 
Now what are my options? I have a window xp service pack 2 installation disk.

A:Windows xp trying to restart then flash of blue screen then back to windows boot

okay did a little research. I placed the xp installation disk in the cd drive and restarted the system and it did not boot up the disk. Restarted again and changed the boot start to cd rom and windows set-up screen came up. Hit the space bar to continue and the following happened.
Bluescreen came up ACPI.SYS corrupted.
Retried and then got the message ACPI.SYS corrupted in the xp window set up.
So I'll just wait to hear from one of you on this. 

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Please help! I am new to this forum. I tried to follow a tread on this but it got so confussing. Does someone have a step by step reply? Issue is Blue screen "A driver has overrun a stack-based buffer". Its on my teen son's PC (need I say more). System has been down for months got tierd of working on it till now. The begining:
1) System starts and said it had two spywares running at same time. After 4 mins the system would freeze, not giveing much time to do anything
2) I started in safe mode and removed my Nortons since I could not this "other" spyware. After a reboot windows said it removed a few malice files. Forgot the the files for this "other" spyware" but it had a tool bar on IE and ended with (4.1?)
3) System worked fine. However as I tried to install a new antivirus I found that neither of my CD/ DVD drives would work (device manger, would not let me update driver). I even moved the drives to the other IDE controller but got the same thing. After two days I found someone who gave me step by step insrtuctions to remove two reg files. Got the drives to work.
4) Now I have this blue screen message. I have removed one by one each hardware item and I still get the problem.

Please help me! John

A:Blue screened, after other issues

Hello John, Welcome to TSF!

Please read this article? "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.
(Please change the new Thread Subscription to ?Instant Email Notification? so that you receive an email as soon as a reply is posted,)

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

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debug-CommanderJoe-xxxx.zip.zip I was on google plus and facebook when my BSOD happened I do not know what is wrong and would like to know thank you

A:Was blue screened unknowing why

The cause of the crash is Norton/Symantec, although this crash looks to be a single one which is handled by Windows.
This means that you have nothing to worry and do not need to do anything
If this problem keeps occuring, simply reply again here with a new zip from the DM Log Collector and I'll be notified

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck FC, {fffff800714f1fe8, 8000000053c32121, ffffd0002117a0f0, 2}

*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
Driver Reference Table - BHDrvx64.sys

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About 2 months ago I bought a Hp G70-460US Laptop that I've been running Vista Home Premium on and it was working perfectly until earlier today when I started to get random blue screens of death. At first I thought it was just a random crash from running too many programs, but it started to blue screen ever more frequently. Earlier I restored it back to 2 weeks prior but I was unable to run programs efficiently and it still blue screened, so I backed-up all that was important onto an Ipod and did a complete system restore to the factory settings, which took about an hour, and at which point it blue screened at startup before even getting to the administrator log-in screen. I've now attempted to boot it into safe mode, however it no longer even recognized that windows is even installed and asks for it to be, and when booted regularly, it just shows a black screen. I'm fairly certain it may be a driver issue, however seeing as I can no longer boot the computer to get the blue screen, it's difficult to check what the problem actually is now. I've never had this problem before and I'm not much of a computer wiz, so I'm not sure what I should be doing to fix it. Does anyone have prior knowledge or possibly some insight on how to fix this problem? It would be greatly appreciated. I haven't given much information other than the problem itself, so if some is needed, just let me know. Also I'm new to this forum, so if this thread is in the wrong place, I apologize. Edit: I attem... Read more

A:Vista Blue Screened

Hello Werty789,
Welcome to Vista Forums!

I think that there was a little glitch that turned big (sounds weird i know).
But since you backed up all of your files thats super. I would suggest you do a clean installation of your version of vista. This way, you can have a fresh start and hopefully your BSOD will be gone. Also, make sure you allow windows to update itself after installation so it downloads and installs all the proper updates.

Let us know how it goes,

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I've been getting the blue screen of death several times a week, if not several times a day, for several months now. It almost always comes when I am surfing the internet, especially--but not particularly--when I'm accessing video sites such as Hulu or MSN Video, although I don't even need to be playing something in such sites--if the window's even up, it will likely give a blue screen somewhere in the next hour. Lately, though, just running a browser can cause it to blues creen.

My blue screen says at the top something to the effect of: driver-not-less-or-equal; I've never been fast enough to catch the specific numbers, but I can try if they're needed.

I've tested this in the latest versions of: IE, FF, Opera, Flock, and Safari and all equally cause a blue screen crash.

I have an Acer E380 8 month old system with:
Vista SP1
AM2 Socket MB (I believe, and don't know the exact model)
Athlon 64 X2 4400+ @ 2.31 GHz
NVIDIA GeForce 6150SE nForce 430 (I now just installed a NVIDIA GeForce 8600 GT and it did not remedy anything)
Realtek High Definition audio
320 GB Western Digital HD
Came with 250W PSU (I put in a 750W PSU to try some upgrades with the new graphics card, but somehow that combination gave more blue screens so I took both of them out)
I have about 6 USBs hooked up drawing various amounts of power and I use a Wacom tablet as my main mouse/input, but the problem started way before that...so don't know if that means anything.

I also hav... Read more

A:I'm getting blue-screened to death

Hi dgal. . .

Welcome... to your first thread in the TSF Vista Support Forum.

I see that you have been a member since last November, but this is your first thread and post. Sorry it had to be under a BSOD watch. Let's see if we can locate the cause.

I need some items and I have a few things for you as well. There is a zip file attached to this post containing a batch file named minidump-msinfo32.bat. Please download it and extract it to your desktop. Right-click on the desktop batch file icon and select Run as Administrator. The black "DOS" command screen will appear and scroll followed by the smaller Vista screen while msinfo32 runs. Give it a few minutes, then go to your documents folder where there should be a new folder named TSF_08-21-08 containing the dump files (with names similar to Mini082008-01.dmp), a text file and the msinfo32 NFO file. Zip the entire folder up and attach to your next post.

In the interim, please check WERCON - Windows Problem Reports and Solutions as it usually does contain information on the system crashes that may prove to be helpful.
START | type wercon.exe into the start search box | right-click on wercon.exe under programs above | run as admin | view Problems to Check & Problem History.

Also check the Device Manager for any red/yellow flags.
START | type dev man into the start search box | right-click on Device Manager up top under programs | run as admin

Regards. . .



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Ok this is how it started...first I will list sys specs so that you know what it is I am running...

Pentium 4 2.4ghz 400mhz bus
1536 meg ddr 2700 ram
Geforce fx 5200 256 meg video card
Intel motherboard Model: D865gbf
Windows XP Pro
Browser: Mozilla Firefox ( i do not use IE )

Keep in mind I have been running a smooth system for over a year now. I frequently run Ad-aware PE, Spybot S&D, Hijackthis , Nortan system works 2004, Avast Virus removal program, and System Mechanic. I am very contious of what and where I download from... I do currently have Kazaa and Limewire on my computer but I do not download anything but music and the last few months the only program I have even downloaded that from is Limewire.

Two nights ago I was playing an online game when all of the sudden for the first time I lost connection. I figured it was an internet issue only to log out of the game and to see my internet was still up and running. I then try to go back into the game ( everquest ) but it would not connect to a server for some reason. Again I thought it was my internet... So i rebooted the computer.
While I was rebooting I noticed that it was taking an awefully long time to reboot....pausing almost a minute or two on each load screen. It normally takes my computer less then 30 seconds to reboot.

After windows was back up and running the boggyness didnt cease... I had somewhere from 4-10 second delays on clicking open a program or the internet. So normally I reboot once more to see... Read more

A:Blue Screened! ahhhhh help please

I'm not a security expert, but this looks just a little suspicious.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Have a nice cup of stfu !

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 I get a Boot Menu while starting up my laptop and I can't close it to get to windows. Is there a solution? 

A:Yoga500 boot menu error while putting on the system

What happens when you highlight the hard drive (as it is in the photo) and press "enter?"

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My computer wont boot all the way the animation freezes then cuts to a blue screen.
I have ran numerous scans and looked at other forums. I can boot my computer but only if I tap F10 repeatedly before the animation of windows comes up, a black screen shows up and says something about partition two and to boot up I have to delete /MININT then press enter and my computer starts normally after that. My computer will not boot any other way than this way.
I have found TDSS on my computer, but a lot of scans are starting to say my computer is clean, yet I can't boot it up.
DDS log
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.15.2
Run by Logan at 13:49:11 on 2013-06-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2940.1349 [GMT -5:00]
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 8
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 7
SP: Windows Defender *Disabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 6
FW: McAfee Firewall *Enabled* ::: BRANDING STRIP: Logo and search box ::: 5
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricte... Read more

A:windows 7 wont boot/ blue screen shows up after trying to boot

Hello lpeltier I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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The computer is generally having a problem with the boot agent

And ive been getting these blue screens during boot up any one have any ideas as to how to fix it.

The computer still has been booting up but it usually takes about 3 or 4 times until it actully gets to the login screen and also there seems to be a problem when it actully does boot up there is processes that are duplicated in the task list menu


A:The boot agent cannot continue & getting blue screens crashing during boot up

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Yesterday my machine blue screened and would not boot back up.  I ended up having to remove the harddrive and doing a chkdsk /f /r.  It does boot up, but very slow.  I ran malwarebyte and it found Trojan.Agent.Gen.  It only aloud me to quarantine.  I want to make sure There isn't anything else causing damage.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16555  BrowserJavaVersion: 10.51.2
Run by Dawn at 11:14:17 on 2014-07-09
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.16366.10597 [GMT -6:00]
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchos... Read more

A:Blue screened and wouldn't restart

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with aswMBRPlease download aswMBR ( 4.5MB ) to your desktop.Double click the aswMBR.exe icon, and click Run.There will be a short delay before the next dialog box comes up. Please just wait a minute or two.When asked if you'd like to "download the latest Avast! virus d... Read more

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Hey guys I need some help, I just brought my computer to the college dorms, set it up, and was working fine for around 4 hours. Then I got a blue screen while chatting and it said something about checking my hardware. When I restarted, it says "error loading OS".

I restarted once more pressing "delete" and checked the "Standard CMOS Features" and it doesn't show my primary hard drive, "primary ide master : none" but it shows my 2nd slave drive.

Anyone know what happen to my computer?
Is there anyway to fix this problem? No computer at college =

A:Blue Screened, then computer malfunctions

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My computer occasionally is freezing up randomly with a blue screen.The error is:

*** STOP: 0X00000124 (0x0000000000000000, 0xFFFFFA800082ED028, 0x00000000BE000000, 0X0000000000800400)

System information:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8189 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 66672 MB; E: Total - 953866 MB, Free - 902255 MB;
Motherboard: ASUSTeK Computer INC., Maximus III Formula
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:Windows 7 Blue Screened 0x00000124

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keep getting blue screened and my computer reboots and I cannot figure out the problem. It gives me different errors every time. And seems to happen at random not during anything in particular.
My build:
Amd phenom II 3.6 ghz quad core psu
Gtx 950 sc gpu
Mai 970 a motherboard
G skill Ripjaw 2 x 4 gb ram
Cooler master 400w power supply
Western digital 500 gb hard drive
Windows 10 64 bit os

The errors I managed to see are
Driver IRQL NOT LESS OR EQUAL (dxgmms2.sys)
Page fault in non paged area
System service exception
Kmode exception not handled

A:keep getting blue screened and my computer reboots and I ca

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when i start up..it blue screens the following message.....stop: {0000218 } registry file failure {
registry cannot load the hive ( file) ;
/system route/system 32/config/software
or its log or alternate.
it is corrupt,absent, or not writable.beginning dump of physical memory
physical memory dump complete contact your system administrator or technical support group.

Please help me

A:windows 2000 pro...blue screened

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I have installed Blue 8.1 on a separate drive in my system along side 8.0. When I restart the 8.0 boots unless I manually select the 8.1 drive in bios. How can I alter the Boot menu to add the option to boot from either OS?

A:Add Boot menu at start for Blue dual boot.

Try EasyBCD work with Windows 8.

EasyBCD - NeoSmart Technologies

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