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How to access the BIOS and see the boot screens in the U310 touch with an external monitor?

Q: How to access the BIOS and see the boot screens in the U310 touch with an external monitor?

Dear All, Hope all of you are very good! My name is Eduardo and I'm from Brazil. I have a ultrabook U310 touch from Lenovo, s/n QB06816995, and I am in a terrible problem! The screen of this ultrabook is broken and I'm using an external VGA monitor at this moment. I have connected the external VGA monitor in the HDMI port of the ultrabook using a HDMI/VGA cable. Using an external monitor I'm not able to see the BIOS or boot screens when I turn on the ultrabook. The first screen that I have seen is the Windows logon (maybe because in that moment, the operating system has sent a signal to an external monitor and in the boot this situation doesn't happen). The problem is: I want and I have to install a new operating system in this ultrabook once I can't enter into the original SO anymore, and for doing that, I have to access the BIOS and change the priority of booting in order to use a windows bootable pendrive or DVD. I have already tried to do the following steps: 1) to use the keys to change from the main screen to an external monitor; 2) disconnect the battery for 15 seconds and drain the energy in order to do the first step again; 3) remove the HDD and connect it in another computer to format it using a wintohdd software and assemble it again in the ultrabook; 4) to do the third step without using the wintohdd software; 5) look at the youtube and try to find some videos where I could watch someone doing something in the same BIOS; 6) install the operating system looking to nothing up to the first screen which could show me something in the external monitor (it is impossible); 7) find solutions at the web and also here. I'm desperate and I wouldn't like to lose this computer just by not having the original screen. Unfortunately I don't have money at this moment to replace the screen, then I have to find an alternative solution. Maybe you can help me in order to solve my problem. Any suggestion? Thanks for all of you!

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RELEVANCY SCORE 200
Preferred Solution: How to access the BIOS and see the boot screens in the U310 touch with an external monitor?

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RELEVANCY SCORE 95.6

Hello, I recently installed a new SSD in my U310 laptop and put Windows 10 on it. Everything was working fine until I ran the Bios update found on Lenovo's website located here. After the update installed without any error messages, the machine rebooted and I was left looking at the boot menu. I selected the ssd and the screen went blank for 15 seconds or so and then the boot menu appeared again. I've restarted the machine several times, tried booting from usb, and even tried putting the old hard drive back in but I just keep getting the blank screen and then back to the boot menu. Nothings working. When the computer first starts it doesn't show a lenovo logo or any text. Because of this it seems that I'm unable to get into the bios too. What do I do here? The laptop is basically bricked it seems.

A:Ideapad U310 Touch Won't Boot After Bios Update

I managed to resolve the issue by following the resolution posted here for anyone that's experiencing something similar. The bios update seems to be buggy.

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RELEVANCY SCORE 95.6

Hello, I recently installed a new SSD in my U310 laptop and put Windows 10 on it. Everything was working fine until I ran the Bios update found on Lenovo's website located here. After the update installed without any error messages, the machine rebooted and I was left looking at the boot menu. I selected the ssd and the screen went blank for 15 seconds or so and then the boot menu appeared again. I've restarted the machine several times, tried booting from usb, and even tried putting the old hard drive back in but I just keep getting the blank screen and then back to the boot menu. Nothings working. When the computer first starts it doesn't show a lenovo logo or any text. Because of this it seems that I'm unable to get into the bios too. What do I do here? The laptop is basically bricked it seems.











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A:Ideapad U310 Touch Won't Boot After Bios Update

I managed to resolve the issue by following the resolution posted here for anyone that's experiencing something similar. The bios update seems to be buggy.

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RELEVANCY SCORE 92.4

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak in Communism with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with ... Read more

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RELEVANCY SCORE 92.4

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with Ubuntu instal... Read more

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RELEVANCY SCORE 82

Hello, I have had a U310 Touch for over three years now and I have recently discovered that after the upgrade to Windows 10 the BIOS is now nonexistant. When I run the command prompt to identify the BIOS it is blank where it should show which version I have. When pressing the NOVO button I receive the option screen to boot to BIOS or Boot Management screen but no matter what option I select the OS boots regularly. Is there any known solutions for this. When searching the drivers and downloads section with the computer in question no BIOS files appear. Thanks

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RELEVANCY SCORE 82

Can someone please direct me to where I can download the BIOS and Firmware files for my U310 Touch, model 20222?I have had a virus attack which had somehow modified the UEFI Firmware so whichever OS I tried to install I get the thing back And I tried WIN7, WIN8, WIN8.1 and LINUX MINT multiple times and everytime I get the same s***I wiped the drive with dban before every installation but to no avail, tried different settings in BIOS, tried dr.web and I am clueless to what else I can do except to try to wipe all and put BIOS and Firmware.But, on the support page for my model there is no download for those files. Current BIOS and Firmware on my computer areBIOS 65CN99WWKBC 65EC84WWIf anyone could help I WOULD GREATLY APPRECIATE IT!

A:U310 Touch BIOS and Firmware files

Read post from Saskia in this thread.https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/New-u310-u410-BIOS-65CN99WW/td-p/124295...

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RELEVANCY SCORE 81.2

I am trying to enter bios and have tried the following and failed. 1) Through Advance Setup in Windows UEFI Firmware2) FN F2 / F23) NOVO Key The NOVO gives me an option to Bios Setup but it just boot me back to Windows 8.1. I need on-site warranty on this laptop in Hong Kong.  Is the warranty international?













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A:U310 Touch Cannot Enter Bios Setup with NOVO Key

Hello,
 
I don't have an IdeaPad U310 myself, but I'm wondering if you hold down the F12 key after applying power, does that give you a menu from which you can get to the BIOS?  That worked for me on a IdeaPad U410.
 
Regards,
 
Aryeh Goretsky
 

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RELEVANCY SCORE 78.4

Hello, Thank you for your time, my issue started with a broken screen, I asked for a replacement through mail, when I installed the new screen it seemed to work fine. At a certain time of turning off the computer and starting it, the resolution is off by 86 pixels horizontal, the original resolution is 1366x768 (16:9), and now shows 1280x800 or multiples (w=1280,h=*). At first I thought it was an issue with drivers with Windows 10 the forums entries I found seem to indicate this, tried all of them. I also tried the custom screen resolution tool from Intel, it adds the resolution inside the tool, but it does not list the new resolution in the "graphics properties" section. With no luck at solving the problem I tried to boot a GNU/Linux Live version from a FlashDrive, with GNU/Linux showing the same resolution limitation. I've noticed that going to the BIOS is showing the same screen usage. After this, my old screen still works it just the crystal that got cracked, I reinstalled and noticed that has the same screen size problem, so is not the new screen it seems. This is the point till I've gotten, don't know much about UEFI maybe it saves screen resolution information at a place I can't reach, and is not adapting itself correctly imposing it screen scan to the OS that start to work after UEFI. The only thing that comes to mind. Your help is appreciated,Thank you.

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RELEVANCY SCORE 74.4

I bought a u310 slightly used but had a failing HDD. The person who was using it installed an operating system on the SSD and now I can't seem to access the bios at all. I had read that this may happen if Rapid Start is not disabled before formatting the SSD.  What do I need to do to be able to access the bios again? There is no bios files listed as a download for this computer so I can't even seem to be able to flash the bios. I already sent it to lenovo to replace the HDD and instead they tried to charge me $167 to image the machine, which I said no to and they sent the computer back without fixing it.










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A:U310 can no longer access bios

Are you able use temporary boot device feature? Meantime you could press Fn+F2 at the lenovo screen and you might have a look at below threadhttp://forums.lenovo.com/t5/Lenovo-3000-and-Essential/SOLUTION-Press-F2-to-Enter-Setup-does-NOT-Appe...



Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 73.6

Hello,

Basically my laptop screen is cracked, so I want to be able to access the BIOS on an external monitor. However, the display doesn't switch to the external monitor until Windows loads, so the BIOS loads on the laptop screen, which I can't see.

I was just wondering if there was something that I could do or someone who has the same laptop as me who could guide me through what to do with my keyboard when I'm in the BIOS.

I'm running a Samsung R519 laptop

Thanks
 

A:Access the BIOS on an external monitor

http://www.samsung.com/uk/support/d...519-FA06UK&prd_mdl_name=NP-R519&srchword=R519
page 73 of the manual press f2 on start up
 

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RELEVANCY SCORE 73.6

Hello,Unfortunately my laptop screen got cracked and broke so i had to use a TV as a monitor via HDMI. I have set the TV as the main display output etc... but it still doesnt show my BIOS.I want to access the BIOS to disable secure boot but i cant access the BIOS what so ever because it tries to display the BIOS through the laptop screen; so i removed the laptop screen so the laptop would only think theres one output display device but that hasnt worked. The TV only displays an image when i need to Login.Im pretty sure ive tried everything to fix my issue but this is my last resort.PLEASE PLEASE HELP ME!!!!Thanks in advance.Declan.

A:|| How do i access BIOS on external monitor ? ||

Hi Declan,The only solution for this is to replace laptop display panel.BIOS cannot be projected. Windows or its graphic drivers is not even loaded in BIOS, hence cannot be projected.Sorry to the bearer of bad news.RegardsVisruth

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RELEVANCY SCORE 71.6

any ideas? * https://unix.stackexchange.com/questions/366839/install-linux-os-based-on-limits* https://superuser.com/questions/1211949/install-linux-os-based-on-constraints 

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RELEVANCY SCORE 64.8

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 64.8

Same problem here... any solutions?   What about gluing it? 
 
EDIT: Moved post up to use for escalation - Amy_Lenovo
 
Lenovo is investigating reports of U310 Touch devices experiencing hardware issues with hinges and the screen becoming separated from the lid or bezel.










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A:Re: U310 Touch Hinge

I purchased a Lenovo U310 Touch last May and it has been working wonderfully until recently.  I've noticed in the last few weeks that every time I open or close the lid, the hinge makes a loud cracking noise and pops off at the ends. I can press the hinge cover back into place, but it just continues to pop off every time I open/close it. I contacted Lenovo Support about the issue, and even though my machine is still under warranty, they will not fix it without charging me because they have no proof I didn't break it myself (which I find absolutely ridiculous; I haven't dropped or damaged it in any way, and if you look at the computer you can clearly see it is otherwise in perfect condition.)That being said, has anyone else experienced this problem with the U310? Does anyone have any suggestions to fix it? I am concerned that it will just get worse and eventually affect my display.

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RELEVANCY SCORE 64.8

Hello, I purchased a U310 Touch about 15 months ago that is no longer under warranty. Every time I try and boot the machine I receive no response from the machine. The power light turns on, the fan spins, the HDD turns on but the screen never displays anything. Even when I close the clamshell the machines power button stays lit and won't shut off unless I kill the power by holding down the power button. My troubleshooting steps have been:Reset RAMUnplug battery from motherboardWait for battery to completely drainBoot with HDMI monitor to see if anything displays (nothing would, so LCD panel should be good) With all of these, I cant get the machine to fully function. It feels like the machine is in total sleep mode, I feel like it needs a new motherboard. With my experience with lenovo I feel like this will be the last machine I ever purchase from them, this is unacceptable for a laptop of this age.  Does anyone have any similar situations? If so did you purchase a new motherboard and was it good to go? I'm very comfortable with ripping machines apart since I used to work on a help desk. I would hate to spend $100 on a part and waste all that time if it wont fix the issue.  Any help is greatly appreciated.Thank you.













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A:U310 Touch Won't Turn On

Hi overtheborder and welcome to the community,
 
What OS are you running?  Maybe two things you can try depending on the OS.
 
Remove the hard drive and see if it boots to the bios.
 
Try booting a usb flash drive with linux.
 
Regards,
Dave
 
 

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RELEVANCY SCORE 64.8

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 64.4

Hi

I am dual booting windows 7 and ubuntu 10.04 on a hp dv4 1162 tx laptop and have it plugged into a Benq monitor. That is the only monitor that i use and don't do any dual monitor things.

My dilemma is that this monitor does not show any of the boot screens and that means that i cannot choose which os to boot into. How can i make it show them.

Thanks in advance.

A:External monitor does not show booting screens

Does the boot screen display with the external monitor disconnected?? Download EasyBCD to rebuild your boot options...

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RELEVANCY SCORE 64.4

hello, Today i spilled water over my lenovo u310 touch and at the moment it is still working.I saw that some lenovo's are water resistent so i wonder if the u310 touch is also water resistent?If its not what should i do to prevent any water problems with my u310 touch? Thank you in advance for your help!

A:U310 touch water resistent?

Hi Kelly,
 
Welcome to Lenovo Community!
 
No, neither the keyboard nor the rest of the computer are waterproof. The drain holes drain water out but once it's in there, it can do damage despite this.  Lenovo won't honor the warranty if there's even the slightest evidence of water spills.
 
If you have water spillage, you should leave it to dry for two days before reattaching the AC and battery.
 
Let me know how it goes.
           
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 64.4

I'm running Windows 8.1. I started having issues the day before yesterday when I downloaded Skype. It froze several times, task manager couldn't kill it, and I had to turn my laptop off to close the program. After doing that, I was able to use Skype and did so for a few hours with no other issues that night. Yesterday, while in the middle of watching a video on Chrome, the video suddenly froze and it popped up saying that Chrome wasn't responding, did I want to wait or close it. I selected close but it wouldn't close, just kept running the "Windows is looking for a solution to the problem" thing for several minutes so I had to end Chrome through the task manager. When I tried to reopen it, it wouldn't respond. I restarted and decided since I'd had no issues before installing Skype, I would uninstall it and see if that helped. I also uninstalled a few games I no longer used in case I was having space issues. I then had it download and install any Windows updates, restarted after that was done, and was able to use Chrome again. A few hours later (the computer had been asleep for at least two or three hours,) I was successfully browsing when I tried to view a news site and Chrome froze/stopped responding. I tried to select "close the program" again but got same result, it wouldn't close, kept saying "Windows is looking for a solution to the problem" so I used the task manager to close it again. Repeat the earlier issues, couldn't reopen Chrome, turned laptop off and back on... Read more

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RELEVANCY SCORE 63.6

Hello Friends,
I have a problem because of a problem. I got bit by the endless loop boot up because of the last MS update.

I am now waiting for MS to send me an XP CD, ya 6-7 days w/o my machine!

Now the problem: I decided it would be a good idea to hook up my laptop to my cordless KB and Mouse, went without a hitch. The problem came when I decided to hook my 23" monitor to the laptop also.

Yes, now I have no monitor working. I get black screens on both machines, I do get a pointer but it is useless. The monitor is an acer and the LT is a HP DV9205. I have tried the fn+F4 along all the F combinations.

Now a bit more information: I am able to ctrl alt del and pull up the processes running, it shows no apps running. I am also able to open in safe mode and can see both screen in safe mode.

If I uninstall the Nivdia driver for the acer and reboot without the monitor hooked up the LT I still have only the black screen on the LP.

Help please. I am now working from a netbook, and it is killing me

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RELEVANCY SCORE 63.6

I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

A:u310 touch shuts down randomly with no warning

hi duckhunter9,
 
Welcome to the Lenovo Forums.
 
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100C, overheating might be the cause of your issue)
 
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
 
 
Let me know your findings,
neokenchi

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RELEVANCY SCORE 63.6

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

A:DISPLAY PROBLEM Ideapad U310 Touch

Hi DILEMMA123,
 
Welcome to Lenovo Community!
 
As I understand that you are facing issues with your Ideapad U310 touch display, however when you power on the unit there is power but  no display and the screen remains black.
 
Here are the troubleshooting steps that you may try
Please do try these troubleshooting steps that may help. - Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again. - If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not. - Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly. - If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.  - But if there's still no display on the external monitor that means the problem lies in the motherboard.
In addition, here are further service centers that you can also check
I hope the above information helps.
 
Please feel free to post in Lenovo Community Forums if you have any further queries!... Read more

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RELEVANCY SCORE 63.6

Hello Lenovo,I'm a business management student from India.I purchased Lenovo Ideapad U310 Touch model this May from the US (through Amazon) and have been using it without any issues till the last month. Last month I noticed that the hinge had developed tension and there was additional pressure on the lid or the screen area while closing. I thought it would be a routine issue and took it to my college's hardware repair center, but they suggested I handle the issue via Lenovo Support as it required opening the laptop.When I checked Lenovo support through customer care (India), I was told that the U series is not covered by International warranty. But I checked if the Lenovo service center would still have a look at the issue, to which I was told that it would be chargeable. I thought it was fair enough and took the laptop to the service center in Jamshedpur this afternoon.To my utter disappointment, the technician was unable to open up the area near the screen (where the problem was supposedly), but he also got the screen cracked while trying to. Now I'm left with a laptop that cannot be used as even though the screen display is intact, the touch sensors detect screen touch near the cracked area and keep the cursor rooted to that point. Also, the issue with the hinge could also not be fixed. All to add to the woes, I will have to manage a few days (don't know how many) without a laptop and also shell out the expense from my pocket!Now my question is, will the screen for Ideapad... Read more

A:Broken Screen for Ideapad U310 Touch

Hi Rahul,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear about the situation that you are facing regarding U310 touch Laptop, as it is ultra book Touch model displays can only replaced by the same kind and not the normal one, as Laptop was purchased in other country and international warranty is not applicable in India for this model, the parts will be ordered from the region of manufacture if the part is not available.
 
I'm sorry to inform you that the only option available to get the same type display replaced on a chargeable basis.
 
 Do post us back for further queries.
 
Best Regards

Shiva Kumar





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RELEVANCY SCORE 63.6

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

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RELEVANCY SCORE 63.6

Can anyone tell me if I can add an external touch screen monitor to my W520? I know I will have to upgrade to Windows 8 or 8.1?

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RELEVANCY SCORE 62.8

Hello you all,So I'm having this issue with my computer, I bought my laptop in 2014 and I got the screen broken due to malfunction of the hinges. I'd like to know if any of you know where I can get new screen assembly for my laptop. I know the warranty is really out of place, I tried to contact the Lenovo support in Brazil and they told me there's no part replacement available. 

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RELEVANCY SCORE 62.8

Hi  my GF has this Laptop and since it updated  from windows 8.2 to 10, it is slugish, slow and a pita.  I want to upgrade the ram from 4bg to 8g, and maybe do a fresh windows 10 install. first off ,  the cpu is a inter (R) Core(TM)  i3-3227U cpu @ 1.90GHzthe bios version is  65CN9797WW.   questions: is there a better bios version now?  Does the bios I have now  (65CN9797WW) boot with the new 8 Ram braket ? should I install the 32 or 64 bit windows 10  ? right now it has the 64 bit ( and it's slow like crazy) anything I Should know or do for these upgrades ? thank for your helpstef 

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RELEVANCY SCORE 62.8

I want to replace my 3-year old Lenovo U310 laptop.  Any suggestions?  I'm not lacking in performance or functionality.  I just have a screen issue. 

A:Suggestions for replacement of my U310 Touch Ideapad (Ultrabook)

Hi TC22 , 
 
Welcome to the Community Forums. 
 
You can consider LCD panel replacement first since performance and functions are ok. 
This can be considered specially if connecting to an external monitor shows normal.
 
Using the part number to search for parts from the parts looks up page for pricing and availability.
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 62

If I unplug an external monitor from HDMI or unplug the Thunder bolt, after a bout 15 minutes the laptop screen goes black and cant get it back on until I plug the external monitor in and remove the video drivers or reboot in to safe mode and remove the video drivers.  I have all the latest drivers installed.  I just had the system board replace also.  If I power down the laptop then unplug and power back up works fine for hours..  Need help on this one.

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RELEVANCY SCORE 62

Hi, My p50 display just stopped working out of the blue yesterday. When i connect an external monitor or HDMI (TV)  the screen pops on the tv or external monitor. Everything works fine. It's just that the screen on the p50 is just blank. To make it more complex, the touch is working fine. Just to be precise. The black screen is also during post and boot of windows so i don't believe it's a driver issue. The only thing i can think is that the display is broke but don't understand why touch works. Is there a way to reset perhaps bios to default or does anyone have a good idea before i raise a RMA?. The p50 is working still fine but just the screen. Thanks  Ivan

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RELEVANCY SCORE 61.6

I just installed a new hard drive in my Dell Inspiron 9200 due to previous HD failure. Reinstalled Win XP successfully and was hoping to restore my files from my external HD, a 200G Maxtor One Touch using Acronis True Image. My problem is that my computer does not show Drives E and F (the partitions on my ext. HD). I have tried all the recommended easy fixes, including changing cable, powering down, rebooting, etc. When I plug the drive in it is recognized as a USB Mass Storage Device In "Safely Remove Hardware". In Device Manager, the HD is listed. HD was working at last backup before Dell HD failed. Just connected to another PC with same results.

Can anyone help me troubleshoot from here?
 

A:Cannot Access Maxtor One Touch External HD

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RELEVANCY SCORE 61.6

I have a dell Inspiron 13 7349 laptop running stock windows 8.  I recently updated the display driver to the latest version from the dell support site (based on my service tag).  The driver is Intel(R) HD Graphics family 10.18.14.4414 (dated 2016-03-23).  Since then, each time I try to connect the laptop to an external monitor, or if I try to change the screen resolution, the screen refreshes to a blank page - I can see the mouse pointer, but nothing else.  The solution is to either close the laptop lip and reopen (works 60%) of the time.  The other solution is to restart the laptop (so I lost all the unsaved information).  I have been using/connecting to this same external monitor for at least a year with this laptop on older driver.  Downgrading to the previous driver is not an option because it was causing other more serious problems.  Does anyone know what may be wrong here? It appears to be a driver issue, but I m not sure how to overcome. 

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RELEVANCY SCORE 60.8

I have a Yoga 3 14 running Windows 10.  When I try to restart into EUFI Settings (following instructions http://zd.net/2fK7Zjw), machine boots up to a blank screen.  Computer is seemingly on (eg: cap lock button light and screen backlighting turn on and off), but nothing is visible on screen.  Powering off and on restarts computers successfully back to windows. Thanks for your help!

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RELEVANCY SCORE 59.2

I have just upgraded my system and was hoping the new Asus X99 Deluxe/3.1 would solve the issue I had with my old Gigabyte motherboard. The problem is that I cannot see the boot screens if I connect to the DVI-D port on my monitor but if I use its VGA port I can see the screens. Not really a problem if I only had one system but I have 3 systems connected through a KVM and that only offers DVI ports.

With the old Gigabyte motherboard I did a lot of experimenting and got some excellent support from Gigabyte even as far as setting up a test rig with same motherboard (at same BIOS level) and graphics card with photos of the boot screens and connected to the graphics card DVI port. So it looks like the problem is the monitor. It works through the HDMI port on the graphics card connected to my TV and worked through the DVI port on another monitor I borrowed.

However, I thought that it may have been some strange interaction between motherboard/graphics card and monitor, borne out when I bought a cheap graphics card that worked fine. SO was hoping the new motherboard with different BIOS may have resolved the problem.

Reluctant to but a new monitor yet as I've seen quite a few posts with the same problem but different motherboards, graphics cards and monitors. Was hoping somebody has seen this problem and found a solution.

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RELEVANCY SCORE 57.6

Look at what I found (or may be someone else - didn't see it posted).  BIOS update fixes issue: BIOS and boot menu can't be accessed after windows recovery. Worked on my 65CN98WW BIOS u310, now I can actually get into the BIOS setup using the NOVO button.  Finally. Here:  65CN99WW Bios

A:New u310/u410 BIOS 65CN99WW

Hi drbnc,
 
Welcome to Lenovo Community Forums!
 
We are glad to know this information, this post will help a lot if any of the user face same issue with BIOS accessibility.
 
Do post us back for further queries and suggestions.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 57.6

My notebook pavilion dv7-4087cl with windows 7 64 bit broke the screen and I can not view the boot bios by external minitor. I can only see something after the operating system boots. I already tried all precedimentos cited below:1) prescionar fn + f4 (Unsuccessfully)2) prescionar only f4 (Unsuccessfully)3) prescionar f10 and then fn + f4 (Unsuccessfully)4) prescionar f10 and then f4 (Unsuccessfully)5) remove the monitor cable from the flat and prescionar fn + f46) remove the monitor flat cable and prescionar f10 and then fn + f4 (Unsuccessfully)7) remove the monitor flat cable and prescionar f10 and then f4 (Unsuccessfully)Could someone help me so that I can view the boot of the system by the external monitor?

A:DV7 bios monitor external

Hi @legnar?,  Welcome to the HP Forums! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More I understand that the notebook display is broken and you are unable to view the boot menu on the external monitor.I am presuming that you are unable to view anything on the internal display. You have tried all of the following to no avail:pressing FN +F4 on startup , pressing only F4 on startup,pressing F10+FN+F4 on startup,pressing F10+F4 on startup,removing the monitor cable from the motherboard  and pressing FN+F4,removing the monitor cable from the motherboard and pressing F10+FN+F4,removing the monitor cable from the motherboard and pressing F10+F4. Would you try the following step:Disconnect the monitor cable from the motherboard, with the external connected and powered on start your notebook normally.  As it is the only display connected it should default to it.If you are successful you can check the bios  and if possible select the external monitor as the default. If the above has not helped please contact HP support for assistance. Please contact HP support at Contact HP Support. Please post back with the results. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue... Read more

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RELEVANCY SCORE 57.2

Lenovo IdeaPad U310 with i5-3317U CPU and  Bios ver 65CN89WW (09/04/2012) I downloaded BIOS Update file (65cn21ww.exe) from (http://download.lenovo.com/consumer/mobiles/65cn21ww.exe), but after start I got a message "ERROR 233 - Only secured capsule is allowed on a SecureFlash system! Status = 1." What am I doing wrong? How to install the update BIOS?













Solved!

Go to Solution.

A:Lenovo IdeaPad U310 Bios Update

HiWelcome to the forumFrom the data you gave, i think your bios is well upto date and that might be the cause that the bios is not updating.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 56.8

Hi,The screen to my laptop has been shattered for quite some time now and I've been trying to figure out how to be able to view the BIOS on an external monitor. I've tried pressing f2, f8, f10, and esc on startup and trying to use f4 to switch the display to no avail. As a side note, when I press f10 if I try to press any of the f keys afterwards my computer makes a high pitched beep, I don't know if that means anything but I feel like it's worth mentioning. I use an external keyboard so I don't have an fn key, if that matters at all. Lastly, I've tried to disconnect the lcd before but my attempts at taking apart my laptop in the past haven't exactly gone well and I don't trust myself to do it without ruining things further. Is there anything I can do about this, or am I out of luck?

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RELEVANCY SCORE 56.8

Heeey, Recently I had a small accident with my cat (which lead to my laptop getting pushed off the table) and the screen kinda poofed.I bought a monitor.Now, I can't see the BIOS on the external monitor.Is there a way to show the BIOS on an external monitor WITHOUT having to disassemble the laptop? I can still see the screen with but it can't light up so I use a flashlight to see it. I've tried repairing it and I've went to a repair shop but still. Thanks for the help in advance, xoxo.I use a Lenovo B50-70 laptop.

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RELEVANCY SCORE 56.8

I own a Sony Vaio VPCF111FX. The ribbon cable on the lcd is going bad causing the lcd to be pretty much shot. I can use an external monitor with it but my problem is that the laptop runs the bios on the laptop lcd, then once windows (7) starts it switches to the external display. This prevents me from accessing this BIOS. Is there any way to get the laptop to run the startup through the external display?
 

A:Running BIOS on external monitor

try disconnecting the ribbon cable to make it invisble at the start
 

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RELEVANCY SCORE 56.8

Hi, I have a hp pavilion dv6-6135dx and the screen is damaged, I have been using a external monitor. But I need to reinstall Windows and I cannot get the bios to show up on the external monitor. I have tried  - closing the lid - holding Windows key and p while booting - fn key and f4 key Thanks in  Advanced.

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