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Solved: Computer slow/stubborn viruses/forever downloading & installing updates on sh

Q: Solved: Computer slow/stubborn viruses/forever downloading & installing updates on sh

Hi Guys,

Been a while since I have posted, thanks for your help in the past.

I have 5 problems at the moment:

- Computer is slow to startup.

- Windows defender keeps finding the same 2 problems: Adware: Win32/Cpmsky & Browser Modifier: Win32/Fotomoto - says it removes them but they come straight back.

- CA Antivirus has been detecting and removing 44 threats for the last 6 weeks or so.

- When I shut down my computer it invariably downloads and installs updates - I have checked this out and it is always the same update (which is always installed properly).

- Spybot S&D also acting up a bit by not immunizing my computer properly - ie: after clicking on Immunize it tells you how many items that you are not protected from, ie: 198, after updating I am still only protected against 74670 whilst the total reads 74861. A discrepancy of 191?

HiJackthis log follows:

Logfile of HijackThis v1.99.1
Scan saved at 8:53:58 AM, on 2/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4.exe
C:\Program Files\Samsung\EmoDio\SMSTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Uniblue\PowerSuite\PowerSuite.exe
C:\program files\birthday\birthday.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Billionton\Bluetooth Software\BTTray.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\WLAN\WLAN_Utility\ZDWlan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\Brian\Desktop\Antivirus Spyware\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Burn4Free Toolbar Helper - {D187A56B-A33F-4CBE-9D77-459FC0BAE012} - C:\Program Files\Burn4Free Toolbar\v3.3.0.1\Burn4Free_Toolbar.dll
O3 - Toolbar: Burn4Free Toolbar - {4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - C:\Program Files\Burn4Free Toolbar\v3.3.0.1\Burn4Free_Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\SMax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\EmoDio\SMSTray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [Uniblue PowerSuite] C:\Program Files\Uniblue\PowerSuite\PowerSuite.exe
O4 - HKCU\..\Run: [RDBirthdayReminder] "c:\program files\birthday\birthday.exe" /autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - Startup: 802.11g USB 2.0 WLAN Dongle Utility.lnk = C:\Program Files\WLAN\WLAN_Utility\ZDWlan.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164348780078
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1164348564375
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {BD08A9D5-0E5C-4F42-99A3-C0CB5E860557} (CSolidBrowserObj Object) - http://www.playwhat.com/solidPlugin/solidstateion.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1C21CB1B-1930-44FA-8E67-AF7484A5C676}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{262F34EA-0FA2-4216-ADA3-3D525C524DB0}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{A7E14AB5-2720-4ECE-A184-C7CEF3A107F7}: Domain = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
Help would be appreciated.

RELEVANCY SCORE 200
Preferred Solution: Solved: Computer slow/stubborn viruses/forever downloading & installing updates on sh

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Solved: Computer slow/stubborn viruses/forever downloading & installing updates on sh

Read other 16 answers
RELEVANCY SCORE 72.4

I keep trying, and failing, to get these updates.
The error message is as follows:

Failed Updates
For help installing an update successfully, see the solution under each problem description.

Problem: Please check your update history for a description.

Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)
Microsoft Windows Installer 3.1
Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.

Installation Failure

Error Code: 0x80246008
Try to install the update again, or request help from one of the following resources.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:
Microsoft Online Assisted Support (no-cost for issues related to getting updates)
Print | Close
--------------------------------------------------------------------------------
Remaining High-Priority Updates
Your computer might be at risk until you install all high-priority updates. These updates help protect against security threats and performance problems.
--------------------------------------------------------------------------------
To review all updates you’ve installed from this website or by turning on automatic updating on your computer, see your update history.
***********
I looked in the Control Pa... Read more

A:Solved: Trouble Downloading and Installing Windows Updates

Read other 12 answers
RELEVANCY SCORE 68.8

hello I was recently aided in removing a pretty nasty virus off my system and the virus made it so I couldn't update windows, so now I had 160 updates and I finished installing all of them and then it said it needs to shutdown to finish installing so I did and it has just said "Shutting Down" for five hours now. is this normal and if not what should I do?

A:After installing 160 Updates it is taking forever to shutdown!

You've probably realized your machine has frozen by now...
 
This happens often when you install too many updates together, quite common. Or even on a standard update day... pretty normal errors.
 
Hold down the power button to kill the machine, if you haven't figured that yet.

Read other 2 answers
RELEVANCY SCORE 66.8

My machine is a little over a year old and I've never had any problems with it up until now. It's an HP Presario F500, Athlon 64 x2 1.7Ghz dual core processor, 1 gig ram and integrated graphics nvidia GeForce 6100 on Windows Vista Home Premium 32 bit.

Yesterday, my computer installed automatic updates while I was playing a game online and I thought that I had automatic updates turned off but apparently I hadn't turned them off. Anyways, everything began running real slow and the computer had been on for awhile so I figured it just needed a reboot to refresh the memory. Well, when I went to restart it it took literally 15 minutes just to boot back up and I knew something was wrong. I tried a few more times to restart and boot it back up and it wouldn't run right. I kept getting runtime errors, so I went into safe mode.

It boots perfectly fine in safe mode and checking to see what windows installed, it was nothing but some definitions for Windows Defender. I do a little investigating and decide to try and update my graphics driver and it says it's up to date. So I uninstall it on a hunch and lo and behold when I boot my computer in normal mode without the driver, it runs perfectly fine. Smooth as ever boots up fast and prompt and ready to go. As soon as I reinstall the up to date driver (I can't play any PC games and any of you who play games know how peculiar they are about having up to date drivers etc) everything is back to slow, choppy, barely running.

As... Read more

A:Computer suddenly very slow after installing updates

Do a system restore to before the updates. It sounds like they're conflicting with the video drivers for some reason... As long as you don't use Windows Defender, then I'm sure it won't hurt to have it fully up to date.

Edit: Ok, I read your post properly and now I see you've tried this.

I don't know what else to suggest other than a repair install.

Read other 5 answers
RELEVANCY SCORE 66

Hello! I'm hoping to get my home computer all fixed up and running smoothly. It's not too outdated (Windows Vista) and has not been running as smoothly as it once did before! I unfortunately had Webroot SecureAnywhere installed and had the most difficult time getting rid of it completely. After I uninstalled it, after every boot up it would pop back up and re-install by itself! I manually went in and removed some files and ran the uninstall tool but I'm afraid there's still remnants and want to be sure it's gone before I install a different Anti-Virus protection program! I am also having issues installing Windows Updates. I've tried over and over to download the same update (Microsoft SQL Server update, Error Code 65B) and it won't budge. My computer also runs slow and is lagging. I've also run a few malware scans to remove anything and I would just appreciate some help and insight please! I've tried enabling Windows Defender and also get a weird error code. I also found it weird that I'm not able to boot up in Safe Mode and I swear I used to be able to on this Dell computer!

A:Slow Computer, Need to Remove Webroot, Not Installing Updates

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 64.8

Hello,

There are a quite a few problems with my computer right now. I share it with my 7 year old sister, and after leaving for 2 weeks... I've come back to find my computer like this lol

We have bitdefender 9, and it pops up at least every minute or so with multiple virus alerts about virtumonde and vundo. I ran bitdefender scans, spybot, ad-aware, and spyhunter. I also ran vundofix and virtumondebegone in safe mode (with internet connection unplugged), and there were no changes. The only thing that happened was virus alerts for fotomoto started appearing as well. There have also been pop-ups and diverts to search websites/ads/etc.

My computer is hooked up to a cable modem with 4 other computers, and I'm not sure, but I think the viruses could spread to those computers eventually, right? So I need to get rid of them as soon as possible. :[

Thanks for taking the time to read this, attached is my HJT log

~ Dezzy
 

A:Solved: Need help with stubborn fotomoto/vundo/virtumonde viruses

Read other 16 answers
RELEVANCY SCORE 64.4

Still dealing with the Optiplex 780. I have not installed a single windows update since I got it, it just sits there all day "checking for updates". I initiated it around 1, it is now past 8:30 and it still has not done anything. it still says "Most recent check for updates: Never" "Updates were installed: Never" I am stuck with the bare bones Windows 7 SP1. There is not a single update in the update history or anything. It just will not install updates, going very slow, and/or taking forever. What can I do?

A:"Checking for updates" not working or very slow/taking forever (7 hours now)

Worth a look, https://support.microsoft.com/en-us/kb/949104 .
 
Louis


 

Cached

Read other 6 answers
RELEVANCY SCORE 64.4

Hi people, I have come looking for some advice and hopefully a solution.

I have now taken over the formatting of laptops at my work place. We buy and sell second hand laptops, so want to erase all data before we sell them.

Everything is fine, but the updates take forever, and need you to be around to continually restart the computer numerous times.

I downloaded WUD and downloaded every update at once, but still found that they could not all be installed at once (Unless I did something wrong), So I was wondering if there is some way you can install all the windows updates at once, as that would save me so much time, as some of the updates take forever to install, making the whole process a good 4-6 hour job sometimes.

Any help would be greatly appreciated.
Thank you

A:Downloading and installing all updates at once

Hello Harlem and welcome to the forums

Some updates are cumulative (most security updates for example) and the components from the previous update have to exist before the newer update can be installed. So you won't be able to install all of these at once.

Service packs are introduced every now and then which are big packages of all of the previous updates, so you only have to reboot once.

It is possible to make a disc with all of the updates that you need to install, but I don't know how many times you need to reboot, all I know is that it saves you the hassle of downloading them all again.

WSUS Offline Update - Update Microsoft Windows and Office without an Internet connection

Tick the Windows 7 / Server 2008 R2 and the Create ISO option (whichever of the two suits you best). Then hit the big Start button at the bottom

There's quite a few, so it might take a while to download them all!

Tom

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RELEVANCY SCORE 64.4

My Win7 laptop is set to go to sleep when I close the lid. Will closing the lid stop the downloading or installing of a Windows Update? (I would appreciate an explanation beyond a Yes or No.)

A:Downloading/installing updates

Windows Update will not download or install while the laptop is a sleep. What further explanation are you looking for?

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RELEVANCY SCORE 63.6

Hello,

I've purchased a new Toshiba laptop today. And since puttng it to use it's been very slow, I've installed all upgrades which hasn't helped and I've tried installing windows 10 but it's been running for 2 hours now and it's just gone from 12% to 13%. Is this a known issue?

Thanks in advance!

A:Satellite C70-C-10T - Very slow, installing Win10 takes forever

When you buy new notebook the first thing you should do is to make recovery media. It is very important. You should have recovery image back-up.
If something goes wrong you can use this media and install original recovery image again.

Every new notebook is slow at the beginning. What you need is OS optimization. Remove all useless stuff from the system and check windows start-up.

Many applications that you actually don’t need start with windows and start-up takes a long time.

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RELEVANCY SCORE 63.6

Adobe Updates Downloading OK ? But NOT Installing ?
I am in the process of doing a completely fresh install of the operating system and everything else. All has been going OK and I have installed Photoshop CS55 from the CD, but when I try to get the latest updates it all goes wrong. My Bandwidth Monitor confirms the size of the down load and it?s speed. Then just at the end when it should then install the update, I get this error message to say that the update could not be downloaded, when I know full well it is sitting on my hard drive ??



Attached is the error message that is popping up ?
Any ideas ?

A:Adobe Updates Downloading OK - But NOT installing ?

  
Quote: Originally Posted by FredM8


Adobe Updates Downloading OK – But NOT Installing ?
I am in the process of doing a completely fresh install of the operating system and everything else. All has been going OK and I have installed Photoshop CS55 from the CD, but when I try to get the latest updates it all goes wrong. My Bandwidth Monitor confirms the size of the down load and it’s speed. Then just at the end when it should then install the update, I get this error message to say that the update could not be downloaded, when I know full well it is sitting on my hard drive ??

Attached is the error message that is popping up ?
Any ideas ?


What happens when you "Contact customer support for further assistance" as noted in the message? If you haven't contacted them, simply click the "Blue Text" in the message.

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RELEVANCY SCORE 63.6

Hi everyone,

I just noticed that it has almost been a year since the last time my Windows Vista updated itself. I had been constantly trying to update it, and checking the Microsoft site for new updates but with no luck, as they failed everytime!

I also tried to download those updates that allow you to download future updates (how stupid is that?), but for some weird reason it just won't install them.

As far as I am concerned, update KB937287 is the one responsible for future updates. I downloaded it straight from the Microsoft site since my Windows Update doesn't seem to work.

When I try to install KB937287, it fails and I get this message:

The following updates were not installed:
"Update for Windows (KB937287)"
Obviously, I cannot install any updates until the "future updates" update is installed on my computer. But since I can't do that.... Does that mean I am stuck with a non-updating and insecure Windows Vista?

I am begging for your help
 

A:Vista Updates Not Downloading Or Installing!!! Please Help!

I believe that particular update has been pulled by Microsoft due to problems some were having with it.

http://forums.techguy.org/windows-vista/683606-vista-sp1-auto-install-problem-4.html

Regarding the problem generally with downloading and installing updates, if I understand you correctly, you have your computer set to automatically download and install updates, and they are sometimes downloading but not installing? Or do they only download when you go to the site and do it yourself?

If you haven't looked already,there are a number of trouble shooting tips in Windows Help and Support. Just type in something like 'troubleshooting problems with installing updates', and see if there's anything there to help. I believe too, that sometimes antivirus programmes can prevent these from being installed, so you may want to try disabling yours temporarily to see if it makes a difference. You can also do a search on the error number you see when you right click on the failed update, and sometimes there's a link to follow.

Hopefully someone else will have some more suggestions for you, but if all else fails, you can always ring Microsoft for help. It's free (other than your call charges of course) for help with updates.

Let us know how you get on anyway. Good luck.
 

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RELEVANCY SCORE 63.6

Hi, I have been getting my laptop cleaned over at the malware sub-forum and they pronounced my machine clean, and recommended that I start a thread here to get my Windows Updates problems addressed. I have been unable to update Windows for several weeks, am unable to either download or install updates, even Microsoft Security Essentials updates.

Here is the thread from the malware sub-forum for reference:

https://forums.techguy.org/threads/microsoft-updates-stuck-since-7-15-computer-runs-slowly.1152763/

Any assistance rendered will be greatly appreciated. Thanks in advance!
 

A:Windows Updates Not Downloading Or Installing

I just found this on another forum and it helped that person.
Always remember, anything to do w/ Updates not going or other problem issues w/ them is a FREE call to MS Tech Support. Is considered a security matter w/ the OS and therefore, they will fix it at no cost.
The # is 1-866-727-2338Click to expand...

The MS techs took over his computer, found the problem and updates are coming through.
 

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RELEVANCY SCORE 63.2

Since yesterday, I have 5 pending windows update to download but everytime i click the download button, it gives me "there was a problem installing updates" error code: 8024200D. BTW, I have set my update to "choose whether to download updates"
I've tried again today but the error persists.

List of pending updates:
KB3073874
3080042
3082353
3087041
3087137

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RELEVANCY SCORE 63.2

Hello,

My windows update has not been downloading/installing anything for a few weeks now, and is always using about 25 percent of my CPU. I just did a SCF scan and here are the results. It did say something was corrupt.

Here is the Log

https://www.dropbox.com/s/8j7lt40rcbebvm4/CBS.zip?dl=0
EDIT: I no longer have a problem. I was doing a bunch of things and then finally noticed that shutdown button had that little symbol that said it would install updates. I guess the reason why my WU download was always at 0kb was because the files were all there.

No more problems, however the scan still said something was corrupt, i would really appreciate it if someone looked through and see what i'm missing.

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RELEVANCY SCORE 63.2

Hello everyone.I am facing a strange issue with the Lenovo Vantage app on my Yoga 720. I tried searching for new updates and suddenly the app has indefinitely stuck at "2%" installing, even though it never downloaded the updates. It is stuck and I have tried everything, deleting and reinstalling the app, deleting and reinstalling the Lenovo Update Interface, but NOTHING seems to fix this! Here is a photo of the issue. What can be done about this? Somehow, there must be a way for the app to "forget" that it has searched for updates...

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RELEVANCY SCORE 63.2

Hello All
About a week ago I got back from vacation and tried to install about five windows updates. I thought they had downloaded successfully because when I tried to turn my computer off for the night it gave me the ?Install updates and shut down? option. I accepted it and went to bed but when I got up in the morning it was still on ?Please do not power off or unplug your machine installing updates 1 of 2? I let it keep installing while I went to work but when I got home in the evening it was still stuck. I don?t think it should take 24 hours to install one update so I had to power the machine down and reboot.
I went to the windows update console and looked at the available updates and they appeared to still be uninstalled and undownloaded. I then tried to install them, but after an hour they were still at 0%. I then tried to look at my installed updates to see if maybe I needed to delete the recent ones and redownload them, but it would keep getting stuck trying to open. A grey progress bar would appear on the file path on the top, but it would never actually open. (I?ve had a similar problem with some other file folders like My Pictures.) As far as I know I don?t have any viruses and I have nearly 100 gigs of free space in my hard drive. They only things I can think of that might be causing this problem is that I recently checked my registry with Registry Mechanic by PcTools, which may have messed something up. And I also signed up for Carbonite about four weeks ago an... Read more

A:Windows updates not downloading/installing on shutdown.

hi and welcome to TSF try looking here for soloution http://support.microsoft.com/fixit#tab0

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RELEVANCY SCORE 63.2

OK, so I've been struggling the past few days after recently building my very own first rig.

After finally finishing, booting it up, and installing all the latest drivers, I've started getting a few BSOD's when I do certain activities.

They mostly seem to be triggered by two things:
Running World of Warcraft's streaming downloader
And installing Windows Updates upon system shutdown/restart

I've made sure to attach the SF diagnostic info in a zip, and would greatly appreciate anyones help in solving this issue

System Specs:
Win Home Premium x64
ASRock 970 pro3 R2.0 Mobo
AMD FX-6300
8gb of Kingston HyperX DDR3 1600
nVidia Geforce GTX 760
Samsung Evo SSD
WD Blue 7200 rpm 1 TB drive

Cheers,
Krusher

A:BSOD downloading WoW/installing updates on shutdown

As an update, the BSOD's vary on how fast they occur. Happen anywhere from 5 minutes to 3 hours after booting up the computer.

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RELEVANCY SCORE 63.2

Alright, so after updating my pc a few days ago and managing to install SP1 for windows 7, my computer now constantly "downloads" information which results up to 100's of mb's per hour wasted.. and thus having a limited cap amount, I need to find a way to stop it. Why I say this now, is because ever since I updated windows 7, so the "downloading" has started and it never used to do this before.

I have told windows to not start up apps like iTunes and Skype etc. But this hasnt had a effect. Is there anything else I can do to stop this?

Thanks in advance

A:Windows constantly downloading after installing updates..

BrianBoi
Go back in time and do a restore point when your computer was acting normally.
See if the constantly download is stoped.
when WU ask's for updates make the upates download & install one by one to see wich update is the cause of your stuborn download.
Good luck

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RELEVANCY SCORE 63.2

Well I carry on trying to download updates from Microsoft Update, and none of them will download and install, yet a few days ago I downloaded and installed a few...

what has happened?
 

A:XP Service Pack, and no other updates, downloading and installing!

What problem are you having with Windows Update? Use Internet Explorer for this task.
http://support.microsoft.com/gp/wusupport
 

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RELEVANCY SCORE 62.4

As many of you may know about 7 reccomended vista security updates were released today. Well I have windows update set to automaticly download and install updates. But I had to click on windows update- it said 7 updates need to be installed. WHAT THE HECK. Shouldent it have already done that? At least I got the updates

A:Windows vista not automaticly downloading and installing updates

hello?

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RELEVANCY SCORE 60.8

Hi There
We deploy images or special builds for new or used PC to clients and in the past couple of months the Windows update services are taking for ever to download or even pickup on updates.
Can anybody else confirm this?
I believe MS are pushing us towards Windows 10 as we have tested a number of the same Windows 7 images and done the upgrade to Windows 10 without any issues
Something is not right.
Regards
Warren

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RELEVANCY SCORE 60.8

I recently downloaded and installed the last 16 windows vista updates
(recommended and optional, and one important)

as they were installing, my computer just shut down
When it started up again, It displayed the screen that tells me windows was shut down abnormally, and I selected the "Start Windows normally" option

after that, it showed that little green bar that loads before the welcome screen

but it stopped and showed a blue screen with text
the screen disappears and shuts down my computer before i can read it, but I took a video so I could see the words:

"A problem has been detected and windows has been shut don to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information:

***Stop: 0x0000007E (0xC0000005, 0x8706C6C6, 0x807542F0, 0x8075JFBC)

*** ndis.sys - Address 8706C6C6 base at 87055000, Datastamp 479190e7

Collecting data for crash dump...
Init... Read more

A:[SOLVED] After installing recent updates, computer won't start up

from memory that's the nic card error
in safe mode go into the device manager and check for any yellow alongside of anything

you may need to reload the nic driver

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RELEVANCY SCORE 59.2

Hi. My computer is Lenovo ThinkCentre M83.I setup Win10 on my Com.But the network speed is very slow.And sometimes computer stopped working forever.How can I solve it?Is this problem from Device or have to setup some drivers?Why this happening.Hope to get help. Zanati.Thanks.

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RELEVANCY SCORE 59.2

Hi. My computer is Lenovo ThinkCentre M83.I setup Win10 on my Com.But the network speed is very slow.And sometimes computer stopped working forever.How can I solve it?Is this problem from Device or have to setup some drivers?Why this happening.Hope to get help. Zanati.Thanks.

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RELEVANCY SCORE 58.8

My computer takes an extremely long time to boot up. I know I may have too many things opening at startup, but when I run msconfig I get an errorbox that says it cannot find the file.

Also it's not just slow on boot up but all the time. Takes forever to open applications and even when typing in word or any application, even techguys.org messages, there is a delay from when I type to when the text appears on the screen. Seems like every click results in an hourglass.

I have Win 2000 with a Pentium III processor. I have a 40 gig hard drive with just under 6 GB's free space.

Any advice would be appreciated.
 

A:Computer so slow-takes forever to do anything!

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RELEVANCY SCORE 58.4

Hey!My computer is really slow, although it might have to do with extensive memory usage I have a feeling it might be due to spyware and such programs. Can you please help me get my computer back on track? Thanks.Deckard's System Scanner v20071014.68Run by Owner on 2008-05-27 22:10:14Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --39: 2008-05-28 03:10:24 UTC - RP1307 - Deckard's System Scanner Restore Point38: 2008-05-27 20:06:06 UTC - RP1306 - Software Distribution Service 3.037: 2008-05-24 01:12:02 UTC - RP1305 - System Checkpoint36: 2008-05-22 20:04:25 UTC - RP1304 - System Checkpoint35: 2008-05-21 19:18:50 UTC - RP1303 - System Checkpoint-- First Restore Point -- 1: 2008-04-03 19:19:37 UTC - RP1269 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 382 MiB (512 MiB recommended).-- HijackThis (run as Owner.exe) -----------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:13:05 PM, on 5/27/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDO... Read more

A:Slow Computer/takes Forever To Shutdown/ Computer 2

Hello Diablita, Please perform this online scan: Kaspersky WebscanNote that you need to run this scan with Internet Explorer for it to work correctly.If you have any problem running the scan to completion, disable your Antivirus and/or firewall temporarily, just refrain from surfing around while the scan is running and be sure to re-enable when done.Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.1. Read the Requirements and Privacy statement, then select "Accept"2. A dialogue box will appear asking "Do you want to install this software?" Name: kavwebscan_unicode.cabNOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat step 1. 3. Select "Install" to download the ActiveX controls that allows Kaspersky to run.4. If running MSAS beta you may receive an alert that an IE ActiveX program requires your approval. Click "Allow"5. Wait for the scanner to initialize and update its databases. When the download is complete it will say ready, click "Next"6. Click "Scan Settings" and check the option to use the EXTENDED DATABASE,Scan Options:Scan ArchivesScan Mail Bases then click "OK"7. Select a target to scan: Click on "My Computer" and... Read more

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RELEVANCY SCORE 58.4

I recently installed some files recommended by windows update. The problem is, they have now slowed my computer down emensely! I was wondering if there was any "record" or "undo" I can use without using system recovery, because I have installed programs since, I cannot install again as it would take valuable time.

I've noticed under "Processes" tabs that I have alot less processes runnning, the only "services" I can think of that are running are

1-explorer
1-taskmgr
1-minlogon
1-crss

Isn't there supposed to be svchost or something like that and lsass??

Thanks,

Shawn
 

A:Solved: Windows Updates Slow Computer

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RELEVANCY SCORE 58

Today when i turned on computer it was very slow, the cursor spins forever before any browser opens no matter what browser i try, it even does it when opening folders on my pc, i tried rebooting and it takes 30 minutes to reboot. My Ipad and IPhone and laptop all work fine, so I know its not my internet..
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:03-06-2016
Ran by Charly (administrator) on DALLAS (03-06-2016 15:51:24)
Running from C:\Users\Charly\Desktop
Loaded Profiles: Charly (Available Profiles: Charly)
Platform: Windows 10 Home Version 1511 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Nalpeiron Ltd.) C:\Windows\SysWOW64\ASTSRV.EXE
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Total Defense... Read more

A:Computer very slow, Browsers take forever to load if at all.

Greetings CharlyRenay and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter prob... Read more

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RELEVANCY SCORE 57.6

yeah have win 2000 did everything i can do but it takes forever to download these pics onto computer any suggestions what i can do maybe take something out of startup I guess right what do you suggest?
 

A:computer is slow and it takes forever for dig cam to download pics Help!!!!!

I mother had the same problem with her digital, when she broke down and bought one of those usb card readers, she said it was a tremendous difference....

Those readers have come down so much in price recently, it might be worth looking at....

Hope this helps,

MBN
 

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RELEVANCY SCORE 57.6

My computer recently started to take so long to boot up into windows and when it does it takes such a long time to get to the desktop.  For example..when I turn on the computer it goes to the Microsoft Windows Screen and stays there for about2 or 3 minutes...then it goes to a blank black screen for maybe a minute...then finally to the desktop where it still takes another 2 minutes to get things to load and work.  I sure need to know how to solve this problem.  By the way it is a Windows  XP.--

A:Computer is very slow and takes forever to boot up...what is wrong??

Step 1
 
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner\AdwCleaner[S0].txt as well.
Step 2
 
Please download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
Step 3.
 
 
Please download HitmanPro. to your desktop.
HitmanPro (32bit)
HitmanPro (64bit)
Launch the program by double clicking on HitmanPro.exe. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
Click on the next button. You must agree with the terms of EULA.
Check the box beside "No, I only want to perform a one-time scan to check this computer".
Click on the next button.
The program will start to scan the c... Read more

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RELEVANCY SCORE 57.6

Very slow computer - IE takes forever to load and to refreshHave IE8 Win XP SP3Have run AVG, Malewarebytes, spybot, cccleaner - they are not finding anything wrong. Am afraid I am infected but cannot find anything to remove.Here is dds and gmer log - have attached dds attach file also.DDS (Ver_10-11-03.01) - NTFSx86 Run by Compaq_Owner at 12:11:34.84 on Fri 11/05/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.37 [GMT -6:00]AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\PROGRA~1\AVG\AVG10\avgchsvx.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEsvchost.exeC:\Program Files\AVG\AVG10\avgwdsvc.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\AVG\AVG10\avgtray.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exeC:\Program... Read more

A:Very slow computer - IE takes forever to load and to refresh

There's evidence of a hack so please check this by running TDSSKillerDownload TDSSKiller and save it to your Desktop.

Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.

Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

"%userprofile%\Desktop\TDSSKiller.exe" -l report.txt

Now click Start Scan.
If Malicious objects are found, ensure Cure is selected then click Continue > Reboot now.
Click Close
Finally press Report and copy and paste the contents into your next reply. If you've rebooted then the log will be found at C:\

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RELEVANCY SCORE 57.2

I was having trouble with my HP printer (it would not recognize the hardware as a plug in) so I went to Microsoft Windows updates and thought I should upload any new stuff. They gave me two files to upload an then I got the error message "Upload not complete. Restart the computer." But nothing happens except my computer keeps asking me if I ant to restart but I click yes and nothing happens.

Any suggestions?
 

A:Can't restart computer after downloading updates

Have you tried Safe Mode?
1-Boot to Safe Mode by tapping the F8 key while booting
2-Choose safe mode, Press Enter
3-Select operating system, Press Enter
4-Click Administrator Account
5-Windows is running in Safe Mode, Click YES

Click Start - all programs - accessories - system tools - system restore.
Restore to an earlier date.

For your HP printer uninstall and reinstall.
For me HP printer are a pain. My canon never causes trouble.
 

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RELEVANCY SCORE 57.2

Greetings,

My name is Gerray and I am a flightsimmer.
Four days ago my comp. has stopped downloading Windows 7 updates; therefore I suspect a virus has infiltrated my system . The virus and spyware has not been updated and I sense that my system is at RISK.
I welcome any assistance offered and many thaks for the help.
Did a complete scan and nothing showed up !....Not certain what to do to repair the problem other than a complete re-install ?

My system:
comp. is custom: Asus/Intel core i7/Aus motherboard Z97-/Drive C (Samsung 840 EVO 120 GB/Seagate Barracuda 1TB /Win7 Home premium sp1(64 bit)....

A:Computer stopped downloading Win 7 updates

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 57.2

I'm using pre-paid wireless hotspot internet access.
I have just migrated to a new Compaq laptop with Vista and something in the computer is using up all my broadband allowance every time I log on at a hotspot. Within 10 minutes my 30MB prepaid card is used up and I have to go buy another.
I have turned off as many automatic updates that I can find but it's still doing it.
Here's what's running on my laptop:

Windows Vista - automatic updates OFF
Office 2000 (installed from CD, in use)
Office 2007 (pre-installed, not used or activated)
Adobe Acrobat 7
Adobe Photoshop 7
Adobe Imageready 7
HP Deskjet F2280 printer software
Norton Internet Security - Live Update OFF
HP Update - set to NOTIFY ME before checking for updates

Is there something else that might be using up all my broadband allowance?
 

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RELEVANCY SCORE 57.2

computer screen says to not shut computer off until update completes. It is trying to update 1 item and has been doing and saying that for over 6 hours now.

A:computer not completing downloading of updates

Have you tried manually going to Windows Update and installing said update?
 
Louis

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RELEVANCY SCORE 56.8

My updates keep failing and searching for updates takes forever. I have tried a lot of things like:

- run MicrosoftFixit50123
- clean boot with only windows services
- chkdsk /F
- sfc /scannow
- try to install packages manually
- run CheckSUR

and a couple other things I can't remember right now. But still the same issues like before:

Error Code 80073712
Error Code 80070490
Error Code 800B0100

I checked CheckSUR.log and resolved about 40 errors (corrupt / missing manifest files, missing sample files etc.) and now have still 6 left:

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18762_none_ca170d2128c5e4f6.manifest amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18762_none_ca170d2128c5e4f6
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17126_none_471a1ee7c314b101.manifest amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17126_none_471a1ee7c314b101
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18869_none_c918c4f9d6d3a945.manifest x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18869_none_c918c4f9d6d3a945
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_dde8082373780acad1d48b1f7e6f55e4_b03f5f7f11d50a3a_6.1.7601.18523... Read more

A:updates constantly failing and searching for updates takes forever

Windows updates have been slow for a lot of Windows 7 users ever since Windows 10 was released.
Try rebooting the PC, then install the latest Windows update client. Then reboot the PC again and check for updates. Be prepared to wait for at least 30 minutes.

https://support.microsoft.com/en-us/kb/3135445

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RELEVANCY SCORE 56.8

I have 11 viruses tucked away in C:\_restore\temp\. It's a hidden folder so AVG can't remove them from the drive. Any idea how I can shift them?

The HJT log looks like this if it's of any help....

Logfile of HijackThis v1.98.2
Scan saved at 19:46:32, on 04/10/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\FREESERVE\FREESERVECONNECTIONKIT\ATDIALLER1.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\TEMP\MCODEX\CLIENTINSTALLS\MSID3B1.TMP\MSID3B1.TMP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
R0 - HKLM\Software\Microso... Read more

A:Stubborn Viruses

Turn of your restore points and then turn it back on.
 

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RELEVANCY SCORE 56.8

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 1915 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 829 Mb
Hard Drives: C: Total - 293137 MB, Free - 233800 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled (this didn't install completely however seems functional and all other attempted AV installations still fail)

I am trying to fix my mums pc which seems to be showing symptoms of a prevalent infection. Function seems ok however I am suscpicous that updates fail and AV installations, all but one fail. I have run virus scans and they have revealed nothing so I downloaded and ran Hijack this which as led me to this process any assistance will be greatly appreciated, thanks in advance,
Steve.

 

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RELEVANCY SCORE 56.8

I've been trying real hard to get rid of a virus, or should I say a couple. I've manged to find and remove some viruses using Forefron Client Security, Spyware Doctor with Anti-Virus, and Malwarebytes, Ad-Aware has been used to. Full scans.

I've been at it for multiple days but my laptop still has signs of infection, for example not being able to get into Windows Update website, forefront wont Update giving me an error 0X8007efe, and sometimes I get redirected to a website I did not want to visit. I've manually removed some Fake anti virus software but still have problems, I've stopped my computer from crashing by removing the fake AV but like I said still frustratingly getting these problems. I really dont want to do a fresh install since I dont have a CD.

Can anyone help with these problems or maybe one of them. Please and Ty in advance.

-Heau

A:Stubborn Viruses

give these three a spin...

hitman pro
dr web cure it
sas

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RELEVANCY SCORE 56.4

Hello,My brother and I have worked a total of over 20 hours on our mom's computer trying to remove malware and viruses. We have used Avast, Spybot and Ad-Aware. The infections seem to have infected avast as well. we have run all scans in safe mode. I did install HiJack This, scanned and will post the log below. This is the first time I have used HiJack This, so thank you for your help. Also, her cursor has a weird bubble that leaves the cursor like a hydrogen bombs cloud, pops, disappears and continues. Also, small numbers seem to be attached to the cursor every now and then that count from 0.0 to 0.5 up to 9.5 and then start over at 0.0. We have no idea what this is. We also did a system restore to December 23rd. The problems started happening 2 weeks ago. Thank you for all of your help!Oh, also, I have no idea what the problems are specifically, although this might have something to do with the problem: C:\WINDOWS\system32\pmkhf.exe. My brain is fried from trying to solve these problems. Good luck!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:01:16 PM, on 1/20/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5450.0004)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\W... Read more

A:Stubborn Malware And Viruses

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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RELEVANCY SCORE 56.4

The last week or so I noticed that my system seems to have slowed way down in regard to Internet use. It seems pages take forever to upload. Sometimes it just hangs. It doesn't matter whether I'm using Firefox or IE. Offline functions such as using Word or Encarta do not seem to be affected. I did all the usual things like updating and running CW Shredder, AdAware and SptBot which did not find any significant problems. I also ran a scan disk and defragged the hard drive. I also unplugged the modem and turned off the power to the computer so I could do a real cold boot. Nothing seems to improve the performance. I have recently installed Firefox 2.0.0.5. I had no problems before this when I was using Firefox 1.0.7. My system is using Windows 98se as an OS and has a 256 MB RAM with an 800 MHz Pentium III processor. I also have EZArmor installed which is an anti-virus and firewall package. Any ideas on how to improve the speed of Internet browsing?
 

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RELEVANCY SCORE 56.4

I recently formatted my pc and bought it a new hard drive, so my computer was super fast.

After installing applications such as CopyTrans and iTools (which turned out to be just as bad as iTunes), my computer suddenly became extremely slow, it took 4 - 10 minutes to get to the log on screen and longer just to start-up, folders are taking ages to open and at times become unresponsive. My internet speed is okay.

I uninstalled the programs i didn't need, unticked start-up items from msconfig that i didn't need, and followed the below steps I read somewhere on this website

Step1 deleting the prefetch files
type, or cut/paste this to runbox: prefetch
press: enter
(the prefetch folder opens)
press: Ctrl botton with the A botton(select all is the same)
press: shift + delete botton(deletes with prompt)

Step2 disc clean up
type or cut/paste this to runbox: cleanmgr.exe
choose drive(normally C: but comps differ)
press: enter(this process can take a long time)

Step3 disc defragmenter
type or cut/paste this to runbox: dfrg.msc
press enter(this process can take a long time)

And another step i followed from a diff post:

Click Start - Run, then type in
%temp% (% is the percentage symbol on the number 5 key)
Once that temp folder appears and you can view its contents, select and delete EVERYTHING that's inside it.
The above steps made a slight improvement but it's still very slow

Another new problem I'm experiencing is opening word docs, every time i o... Read more

A:Solved: Computer Suddenly Became Very Slow After Installing Some Programs

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RELEVANCY SCORE 56

My battery died whilst updating and is now causing problems!

I cant download manually?? the download is recognised but then just freezes? there are loads of updates to download and i have tried downloading in order of date but still just freezes??

is it possible to remove service pack 2 and then download again??

please help

A:Turned off computer whilst downloading updates! woops!

Rule #1 - never do system work whilst running on the battery - LOL


Did that happen whilst you were trying to install SP2? If not, I would just let it go. The updates will probably come back automatically.

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RELEVANCY SCORE 56

After getting Automatic Updates running properly, it keeps bothering me with a message that it can't download the following updates:

1. Realtek AC'97 Audio

2. Microsoft .NET Framework 1.0 Service Pack 3, English Version

Do you have any suggestions?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 503 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 71664 MB, Free - 15576 MB; D: Total - 4634 MB, Free - 780 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO., LTD, MS-6577
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: Need help in downloading two updates

bump
 

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