Over 1 million tech questions and answers.

laptop sometimes crashes on wake

Q: laptop sometimes crashes on wake

i have an alienware m15x laptop with win7 and a couple of times a week when i wake my computer up it goes to a blue screen and crashes. after it boots up again, it says intel boot agent ge pxe-e61, pxe-mof check cable. i googled it and people said that sometimes it tries to boot from a network, so i disabled all boot options in bios except the hard disk, but im still having the error. the drive is a 64gb ssd, and it's only a few months old, so it shouldn't be that right? also, i took out the drive and cleaned it with a q-tip as best i could, even though i make a habbit of not touching the terminals of connectors and i couldn't find any dirt on it, but that didn't work either.

Preferred Solution: laptop sometimes crashes on wake

I recommend downloading and running DRP. It's a recovery tool that has been proven to recover files that most other programs have no luck with. I've even recovered files from freshly formatted or partitioned drives.

You can download it direct from this link http://goo.gl/v51TwD. (This link will automatically start a download of DRP that you can save to your computer.)

A: laptop sometimes crashes on wake

ok, this happened again so i took careful notice of what was happening and here's some specifics:
it showed the windows logon screen with some elements missing (like the cammera's display for aliensence) then an element or 2 went away. after about 4 seconds it showed a blue screen for about a second. i couldn't read it all, but i did make out it saying something like collecting data for a crash dump. then it rebooted and displayed the following text:
intel(r) boot agent ge v1.3.35
copyright (c) 1997-2009 intel corporation
pxe-e61: media test failure, check cable
pxe-mof: exiting intel boot agent
operating system not found

after that i power down and reboot, and aside from lost data, i can logon fine (until it happens again)

Read other 10 answers

I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.

The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.

System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
8GB Samsung 1600MHz
8GB Samsung 1600MHz

System board
80A5 91.1C

System BIOS:

The .zip folder as requested is below. Thank you for your help.


A:Laptop Crashes sometimes while trying to wake up

Hi, if it's under warranty, you might consider returning it..

Read other 0 answers


I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

A:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

Read other 9 answers

I have this big problem since I have received my P50 (at least for one year now). It is a 7600HQ machine with a Quadro 1000M video card. Let's say I start my day by turning on the laptop. The laptop boots. I see the Windows login screen. If I wait a little the P50 crashed very hard. The screen shows the artifact in the screenshot I have attached but sometimes I see an even color (like yellow) instead of the artifacts. The whole system is frozen. The lights on the keyboard do not react (num lock for example). So I hard reset the laptop using the power button and this repeats for around 10 times before it is booted correctly. And after this: the P50 is rock solid. It stays on for days at a time. Multiple VM's running, 32GB memory, M.2 SSD. Fully functional. So I thought it was Windows and installed Linux. This showed the exact same behavior. Some things to consider: 1. Only happens when I turn on the computer after some down time2. Once up it is rock solid3. Seems to happen more when I connect an external monitor (immediatly after connecting the cable). Both DP or HDMI show the symptoms.But I have seen it happen while using the P50 on my lap.4. All updates installed via the System Update app of Lenovo. Inclusing all BIOS updates5. Tried the hybrid or dedicated options in the bios for the video card. No change.6. It does not happen all mornings. Sometimes it boots up fine on the first try.7. Never happens in the BIOS or boot up screen. Only when the... Read more

A:P50 Hard crashes on boot or wake up

Look in the  event viewer and see if there is a message at the time of the problem?

Read other 1 answers

Hello, I hope this is the appropriate area to post this problem.
CPU: Intel Core i5-6500 (Skylake-S, R0)
3200 MHz (32.00x100.0) @ 3597 MHz (36.00x99.9)
Motherboard: ASRock Z170 Pro4
Chipset: Intel Z170 (Skylake PCH-H)
Memory: 16384 MBytes @ 1065 MHz, 15-15-15-36
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
Graphics: Intel HD Graphics 530 (Skylake-S GT2) - Integrated Graphics Controller [S0/R0] [ASRock]
Intel HD Graphics 530, 1024 MB
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ASUS DRW-24B1ST j, DVD+R DL
Sound: Intel Skylake PCH-H - High Definition Audio Controller
OS: Microsoft Windows 10 Professional (x64) Build 14393.576 (RS1)

I had a local shop build me a desktop a year ago.

After a while I began to experience major problems, crashing, not waking from standby, that got progressively worse to the point the machine wouldn't boot.

Perhaps it was a combination of things, not the least of which was the anniversary update. My builder took it in, did all the tests, couldn't definitely find anything directly responsible, and decided to swap out the mainboard.

A fresh reinstall of the operating system was performed and has been repeated seve... Read more

Read other answers

Installed Windows 8 about a week ago - it worked fine for a few days but now crashes/restarts upon wake up from sleep. There is a 'Kernel Power 41' in the Event Viewer log. Have attached the Diagnostic Tool output file for reference. Really appreciate the help.

A:Windows 8 crashes on wake up from sleep

Download and update AMD Catalyst for your ati radeon hd 5570. The latest version is 1/23/2013, yours is dated 12/19/2012Temporary uninstall AVG anti virus completely

Read other 2 answers

W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

Read other answers

This issue has been going on for about 6 months now and I am pretty stumped. From what I can tell, ntoskrnl.exe is not letting my computer wake up from sleep or go to sleep. I have attached all the .dmp files and what not for you to look at.
I could really use some help!
Thanks in advanced!

A:Computer unable to wake up from sleep, and crashes.

BugCheck 9F, {3, fffffa8009413060, fffff800053fb3d8, fffffa800e4ed5b0}

Probably caused by : usbhub.sys
This bugcheck indicates that a device object has been blocking any IRPs from being processed for too long.

0: kd> !irp fffffa800e4ed5b0
Irp is active with 10 stacks 8 is current (= 0xfffffa800e4ed878)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a946050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\athurx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
\Driver\at... Read more

Read other 1 answers

Hi All, After installing the Windows 10 Anniversary Update my PC crashes on wake from sleep. It happens about 50% of the time on wakeup from sleep. Here are the symptoms: On wake from sleep my mouse cursor is only visable on my secondary monitor and the screen is blackThe windows working icon spins on blank/black secondary monitor a few times and then the computer automatically restartsI have found a workaround by putting the computer back to sleep before the crash/restart and then waking it up againI have updated my Video Card driver (which happens automatically in Windows 10 anyway)I have emailed AMD tech support and they said it was a known issue but they are no longer updating drivers for my systemDo you have any suggestions on how to fix this issue? I have seen multiple posts for different systems on the Microsoft Tech Support website here are some of them: Windows 10 Anniversary Update freezes at lock screen when waking from sleep http://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-anniversary-update-fre...  Windows 10 may freeze after installing the Anniversary Update - Updated 8-31-16 http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-may-freeze-after-... These solutions do not work. Thanks for your help!   

Read other answers

Help !!!

I installed Windows 7 on my Compaq NC6400. Everything was fine till I put it to sleep and now it won't wake up !!

I've tried :
A) taking out the battery and unplugging it then holding the power button for 60 seconds then plugging it back in....
B) taking out the hard drive and reseating the Ram...
C) Unplugging the cmos battery for 30 minutes to reset...
D) Attaching an external monitor but nothing shows up on the monitor...

But nothing makes it wake up !!!
I can't even reinstall Windows 7 because it won't wake up !!

Please help me with this !!!

A:Laptop won't wake up !!

Read other 9 answers

Hi, my HP Laptop (which has Windows 8) won't wake back up after going to sleep, and I have to turn it off and back on again. What can fix this?

A:HP laptop won't wake up after going to sleep.

Read other 6 answers

I am using pavilion 15-n003tx notebook pc with win 8.1. I have set my laptop to "Do nothing" in power option "Choose what closing the lid does". Still when I close the lid my laptop shows black screen and power key and F12 key light remains on. Hybrid sleep is also off. What should I do?

Read other answers

hello, I recently upgraded my G60-458DX laptop from windows vista to windows 10 by performing a clean install. The windows was purchased to be downloaded from microsoft website. Now find that the laptop won't wake up after going to Sleep. Everytime I have to do a Hard exit. I have unpinned Skype from Start menu. Also have put off Hey Cortana in cortana settings.pls help

A:laptop won't wake up after going to sleep

Hi VJ, Thanks for contacting HP support forum. Please find the support document for The computer does not wake up from sleep. Please provide product number/ Model number of the computer which your have issue.It would be helpful to find right solution for your computer    

RegardsRajanI am an HP employee.

Read other 1 answers

A friend of mine has a Compaq laptop which she put to sleep last week. Now she does not remember how to wake it up! I don't remember the model and she can't find the manual.

I believe there is a keystroke combination that will get the laptop operating again but I don't remember what it is. Does anyone out there have a suggestion or two that I can pass on to my friend? She makes great lasagna (my reward for helping her).

A:Compaq Laptop won't wake up

I dont know a specific keystroke for a Compaq, maybe someone else can help with that. You might try control+escape, that activates the start menu on Windows. Plugging something into the pcmcia slot, like a modem, network card, etc, might work. You can always turn it off and restart, I am assuming you have a good reason for not doing that

Read other 3 answers

I am using Windows 10 and would like to use my mouse to wake it up when in sleep mode
It would be appreciated if someone can kindly assist me

A:Using Mouse to Wake up Laptop


This is the method I use to achieve what you want.
1. Open Device Manager from a right click on the start button.
2. Find the mouse driver and double click it to open properties
3. Go to the Power management tab and tick allow this device to wake the computer

Read other 0 answers

Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.

The only way to get on to my pc is to do a hard restart.

I believe this might help:
Power Efficiency Diagnostics Report

Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results


Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_148F&PID_2573 Port Path 3

USB Suspend:USB Device not Entering Suspen... Read more

A:Laptop won't wake from sleep

I get that once in a while.

Read other 7 answers

I know this is a pretty typical issue with Vista users, but how do I fix it with a laptop?

When I try to wake it up (by pressing the power button), it will try to wake for about 10 seconds, then turn off, then turn on back again. This process goes on in a loop until it gives up.

A:Won't wake up from sleep on my laptop

Read other 13 answers

My Aspire 5251-1007 (Windows 7 home premium) won't wake up after it goes to sleep. I have to do a forced shut down and then reboot, then it asks if I want to start Windows normally. Pressing enter starts windows. Also sometimes it seems to respond very slowly to commands, while at other times it acts normally to key stroke or the mouse.
I tried doing a system restore to a time where I knew it was working properly but that didn't help. You've been able to help me with all my previous problems so I'm sure you can help solve this too.

A:Solved: Laptop won't wake up

Read other 13 answers

I just wanted to ask if it's possible to wake the laptop up from Sleep by opening the lid? Right now, I would have to open the lid and press any key. My laptop is a XPS 13-9350. Thanks for your help!

Read other answers

Evening all!

We've developed a few problems with our laptop and I'm not sure where to start. I know this is a great place for advice, so here I am.
Let me try to explain what is going on & if I lack any details that you might need, please let me know.

Laptop Acer Aspire - 7535 running Win 7 Home Premium 64 bit

1st problem - seems to be getting very hot, even with the cooling fan

2nd & Bigger problem - laptop has not been shutting down correctly and also when goes to sleep, does not wake up.

Last week, hubby went to shut off laptop and it would not shut down the whole way. I came home from work and we ended up pulling the electrical plug to shut it off. When I restarted it later, had the black screen that says windows did not shut down properly.

Started in back up in normal mode and seemed to turn on properly.

Hubby says he also has had blue screen pop up when he was using it.

It seems to have this thing where if you do not have anything running program-wise and leave it alone for a while, it goes to sleep. The screen goes black.

When you try to jiggle the mouse, which would normally wake it back up, it does nothing. Have tried pressing the space bar, the enter key, and even opening up the cd/dvd burner and closing it with a disc in. It just sits there. You can hear a faint humming in the background like it is on but nothing else.

I disconnected the battery and several times we have had to just pull the plug on her and then wa... Read more

A:laptop issues - won't wake up?

Work through the Troubleshooting Steps for Windows 7 starting with a Clean Boot, check for overheating and resolve, and all other steps.

Here are more steps for Sleep Mode Problems - Vista Forums.

If nothing else resolves it then try Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

Read other 9 answers

First, I'm new here and don't really know the routine of asking for help, but here I go. Also, I should have no problem understanding or doing "complicated computer stuff." lol.

So this problem has been going on since I first bought my laptop from Best Buy two years ago (December 2009). It's a Gateway NV5302. Let me know if you need anymore specs.

Whenever I put my laptop to sleep, I get the "Resuming Windows" screen then that goes away and it just stays black. It never fully wakes up. But when I hibernate, it wakes up perfectly. I hibernate my computer just about every night. And restart it like at least once a week.

My temporary solution to fix the sleep issue has been disabling it. After several hours of inactivity, it automatically hibernates instead of sleeping. So I'm sorta disguising the problem instead of fixing it.

I read this thread: Won't wake from sleep mode And that still hasn't helped me. So any suggestions?

A:Laptop won't wake up from sleep

Hello Andr3w, welcome to SF and sorry we took so long. It is very busy here and some of our excellent BSOD staff members have been hit by storm related Internet outage.

Please follow this tutorial closely, first post for uploading the stuff we need, second for filling your system specs.

Read other 1 answers

OS= Vista
I use my laptop as a desktop actually. It stays plugged in at my desk, and I keep it turned on during the day and just turn it off at night when I go to bed.
Lately, occasionally, it just goes to sleep and won't wake up. Mostly I come back to a black screen and just hit one button and it wakes up quickly. But once in a while I get this thing where it won't respond and I have to hit the reset button to turn it off and back on.
What is the easiest solution, given that it's used mostly as a desktop? Turn off the power saving features? Or what?
Thank you.

A:HP laptop goes to sleep, won't wake up

it could be the indexing service running in the back ground. Change the power saving feature to High performance and disable the Windows indexing service

Read other 1 answers

This 15 inch touchscreen laptop operates on Win 10 - 64 bit.  It is connected to a HP 3005pr port replicator.  I would like to have the computer go to sleep after 15 minutes, but wake up with a click of the mouse.  I understand that this is workable, but I am having a challenge getting it to work.  (Presently I have to open the laptop and press the power switch to make it come to life.)Your suggestions would be most appreciated.Thanks.

Read other answers

Hi there, I have a HP Pavilion 15 Notebook x64, i5, 2 Cores. It was working fine, until a couples weeks ago... update from Window 10 and did realized that my fan was overrunning, loud and laptop was getting hot.  So did some research and found that that some updates by HP might be needed.  I have always had my system automatically for updates, but did the HP assistance with what updates would be needed.  One of them was the BIOS.  I did all the update listed for my laptop... follow the directives as per the HP website. Since then... my laptop fan has become quiet.  Which is awesome.  But there is another problem that arised.If I leave my laptop unattended for a few mins or  close the lid, it will go to sleep mode, which is what I want but will not wake up from the sleep mode.  The power light is on... the internet light will show orange... I try all the options/ suggestions thought the websites (HP and elsewhere) as to how to wake up the laptop from sleep mode.  Nothing works. I did the trouble shooting with windows, with HP... still the same problem. Right now my only choice is to do a hard shut down and restart the laptop each time.  It is becoming very annoying.  I have read your website... follow the directions and still the problem did not go away.  I have turned off any window updates for now... have my display to go to sleep if unattended or lid close... still the same problem exi... Read more

Read other answers

I have a dell 15 r.  when I put it to sleep, then wake it up, the power light is steady, instead of fading in and out.  the computer does not wake up.  when I hold down the power button to restart it, it does not even make the usual shutting down noises, like the hard drive stopping.  any ideas as to what could be causing this?

A:laptop does not wake from sleep

Not sure if this would help but have you seen this link?

Read other 5 answers

Some background: at the end of January, I came out to San Francisco for a 12-week programming bootcamp. The laptop I owned was falling apart and running excessively loud, so I asked a friend if I could take his old computer with me since he just upgraded to a new one. It is a Fujitsu LifeBook T5010 (Wacom enabled, convertible tablet PC), and I wiped it and installed Windows 7 Enterprise.

It will not wake from sleep. It has been like that ever since the install, and I have tried a bunch of things to fix it. But first, here's what happens. I close the lid, press the power button, or click the sleep button, and the screen will fade and light on the power button will turn off. Then 2 seconds later it will turn back on, the disc drive will start spinning, but the screen stays black. The little light for scroll lock blinks for no apparent reason too. There is nothing that can bring it back other than holding the power button, and starting fresh after Windows yells at me because the device wasn't shut down properly.

Here's some info about my computer. When I run powercfg -devicequery wake_armed, I get a list of nothing. Just a blank output. I think something used to be there, but I disabled them. In device manager, I have looked through all my network devices, bluetooth, USB hubs, and unknown devices, and none of them are allowed to wake the computer. Powercfg lastwake returns "Wake History Count - 0". When I run powercfg -energy, I get 2 errors, one saying that my Gener... Read more

A:Laptop will not wake from sleep

Hi, Welcome to forums.

What kind of bluetooth device do you have? I will recommend to upgrade the drivers for bluetooth and USB. Go to device manager and uncheck the option under hardware "let it keep awake".

Read other 9 answers

I have a Windows 7 Home Premium x64 operating system. And I have an Acer laptop 5733z model. And I would like to know if this laptop has wake on lan compatibility. I go to my network card settings, and there I have a setting called "Wake on Capabilities." or something like that. But I do not have a "Wake on pattern match, or I do not have Wake from Shutdown options either. But my bios is very limited in settings, like no power management tab in it either. So I do not think that my Acer laptop does not have it.

And I also have an HP laptop model 2000-210us with Windows 7 on it as well. Now does this laptop has Wake on Pattern match, and I think Wake from shutdown. Now, I am sure that this laptop has Wake on Lan, because most of the HP laptops do have wake on lan. And the network adapter on my HP laptop is Realtek family controller. My Acer has a Broadcom lan adapter. I don't my Acer lan adapter does not have wake on lan adapter. But most of all, I am not so sure on how to set up my Wake on Lan. Like what ip address should I use. My internal or external ip?

My internal ip is or something like that. And what port number should I use. Port 9 or port 7 udp only, not tcp? And should I forward my ports in my router as well? I need lots of help please. And last but not least, I have a Dell Dimension 4600 with XP Pro. Now my Nic adapter is always lit in the back of my tower with the green and amber light. So that'sa good thing. Does that mean... Read more

A:I would like to know if my laptop has Wake on Lan support

To many questions all at one time and somewhat confusing, lets see if you can access the bios as from page 16 here Graphics - Acer Aspire 5333 Service Manual [Page 16] some models of the aspire have the wake on lan facility which you may need to enable in the bios ie tapping F2 on boot

Read other 2 answers

I am at a loss my laptop will not wake from sleep move when I close the lid I have to press the on /off to get it to restart and then it goes into safe mode also when I go to restart I have to press the on/off button to restart it


Read other answers

When I close the lid of my HP dv2045 the computer goes into sleep mode. That's good, but about 10% of the time it doesn't want to wake up again. The "fix" I use is to give it a hard shutdown and reboot. Power settings are typical for a laptop. I'm wondering if anybody knows of a method of waking it with a dark screen up.

A:Laptop doesn't always wake up

Read other 7 answers

When my windows 8 laptop is sleeping, I currently need to press the power button, which is awkwardly small and on the edge side of the laptop. I'd like to wake my laptop from sleep with a keypress.
I went into the keyboard settings but can't find a check box or setting that allows the internally connected keyboard to wake the system.

A:wake laptop on key press

Open an elevated command prompt and type this command
powercfg /DeviceEnableWake "keyboarddevice as shown in DeviceManager"

First you need to open device manager and copy exactly the device name and put it in double quotes

To see what devices may wake the system do this command
powercfg /devicequery wake_armed

If the first command worked one of the devices should be the keyboard.

Read other 1 answers

My laptop goes into the hyb. mode when not in use-usually I just wiggle the mouse and it comes up-as of a few days ago I have to hold the off button-turn it off and -hold the button and turn it back on-only way to get it back-then of course it has the screen for shutting it down without properly closing down-

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM) Duo CPU T2350 @ 1.86GHz, x86 Family 6 Model 14 Stepping 12
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 112971 MB, Free - 43508 MB;
Motherboard: TOSHIBA, ISRAE, 1.00, 0123456789AB
Antivirus: avast! antivirus 4.8.1229 [VPS 081122-0], Updated: Yes, On-Demand Scanner: Enabled

Read other answers

For a while now my laptop (Acer Aspire E1 572G) has not been fully going to sleep/shutdown when I click sleep/shutdown. It stays on but the display turns black, but the fan and cpu stay running. It started ever since I installed Windows 10, and I've pretty much narrowed it down to one driver, Inter Management Drive Interface.

I've done everything with it that I could think of. Firstly, I tried to see if there was a newer version but there wasn't. Secondly, I uninstalled it then rebooted my laptop. When I do this the problem gets solved temporarily, meaning that I can put it to sleep and wake it up once, but doing it again doesn't work. It just goes back to the black screen. The only way to turn on my computer is to force shut down and boot it up again.

I also tried the powercfg stuff but it was no help.

Read other answers

We have roughly 120 of these Probook 470 units in laptop carts using external KB/Mouse. We are looking for a solution to wake them up from hibernation and have found no solution to date. Wake-on-USB is enabled in BIOS and deep sleep is disabled.  Within the Windows 7  OS the keyboard option to 'allow this device to wake the computer' is enabled.  At this point I assume the wake on usb is only functional for sleep/hybrid power mode. Any help with a remote WOL or wake on USB option would be appreciated.

Read other answers

I did some research online and brief searching here and it seems that nobody else has a similar scenario to me. Please ask for more information if I did not include sufficient info.

Problem: I put laptop to sleep at night, I wake up it's on. I check Windows 7's Event viewer and I see really weird stuff. Today, I just caught it for the first time running when I was taking it out of a case when I was out of the apartment and I caught it putting itself back to sleep right after I pulled it out & it was running. So... the waking up to my laptop already on has been happening maybe for 2-3 weeks. The putting itself back to sleep just this afternoon.

Investigation so far: I used the command prompt, "powercfg" commands... and all devices are double checked to not wake up my computer.

When I test powercfg -lastwake NORMALLY it will correctly tell me that the Power button was used to wake it up as I actually did. When I run that command after I wake up to find my computer running... it gives me nada, screenshot included.

Event viewer shows events happening at the times that it wakes up. ONE WEIRD THING. IT always mentions the system time being changed... look at the 2nd screenshot.

Images attached.
Berlarc Advisor... should I edit it out? Is it too sensitive with my editing still?

Thank you very much for your time & help!


Operating System

System Model
Windows 7 Professional (build 7600)
Install Language: En... Read more

A:Laptop Mysterious Self-Wake from Sleep

do you have wakeup from lan enabled in the bios?

Read other 6 answers

Recently my Dell Inspiron N5110 intel 2.4GHZ, 4Gb Ram, Windows 7 64bit Laptop Refuses to wake from sleep or hibernate. Bios driver?? Worked fine 2 days ago and I dont have an applicable restore point... Also Video and Audio playback get choppy in any player after using not even 2 out of 4gb of RAM. Temporarily I've disabled sleep mode but when not plugged in can be a bit of a battery drainer. Any suggestions would be very helpful and aprreciated. I'm far from a computer tech... THX

A:Laptop won't wake from Sleep/Hibernation, PLZ HELP!

It seems to be a monitor issue. Also when I shut down the computer stays on but the monitor shuts off??? I'm thoroughly stumped. Plz help...

Read other 2 answers

Friends i've been off for sometime but here is what happened. About month ago i reseted my laptop back to factory settings which returned it to Windows 8, i tried to updated it back to Windows 8.1 in order to reinstall it later but the upgrade failed. I was adviced from other forum members for possible reasons and solutions but i am way to bussy in the last few weeks and i keep working on Win 8 state, although windows warns me it's outdated. Since i dont 100% trust my machine i usually shut it down when i go to sleep. But few days ago i i just logged out and let it sleep, and a half an hour later i saw that the battery light was on, which indicated that the battery was charging, although the charger was constantly on and there was no power shutdown or anything like that. I woke up the machine and saw that it said its on 99% and reamined like that for couple of minutes till it reached 100. Apart from that, i notice that recently when i close the lid and let the laptop in sleep mode, the mouse lights remain active (its cable connected mouse), i believe in the past it was shutting the mouse light off. Anyway last night i decided not to shut down but just let it in sleep mode again and in the middle of the night i heard the power sound that starts when you start the machine. The laptop started and fell alseep on its own again at the moment, but this time the small light that usually is bleeping, indicating the machine is in sleeping, was completely off. I thought the machine had ... Read more

A:Mysterious laptop wake up (logon 5)

It sounds like it was just an important wake timer and nothing to be concerned about. You can disable that....
Go to search type powercfg.cpl.
Next, you will see your performance plan your system is using.
Click on "change plan settings".
Next, click on "change advanced power settings". 
Next, scroll down and open Sleep and then open Allow wake timers.
From there you can select enable/disable/important Wake Timers Only.

Read other 0 answers

Hi Guys,

Please help me a little, I think I'm losing my mind.

I have an Asus Ultrabook, UX302L. It came with windows 8 from the factory, I upgraded it to windows 10, all nice and wonderful. About a month ago, I replaced my HDD with an Samsung 850 Evo SSD and I installed a clean copy of Windows 10 which I activated with my windows 8 key. All good till here. But after that my nightmare started:

I can't put my laptop to sleep, because when I try to wake it up it rastarts instead, and I lose all my documents, programs started before, etc. It literally drives me nuts.

I tried to install a older Intel Management Engine because I found out that the last one is buggy (and it is, I can't even put my computer to hubernate with it, the fans just keep running till it drains my battery, but with the IME 9ish at least hibernation work), I tried to disable fast boot, to install an older version of the integrated intel graphics card driver, tried to put my HDD's to never sleep, disabled hybrid sleep, set the AHCI link power management to HIMP/DIMP, etc.....

I don't know what else to do...

Waiting for your suggestions.

Best regards,

A:Wake from Sleep - Laptop Reboots itself

Hello Allen and welcome to the Ten Forums

Have a look at the Power Options Advanced settings: Enter Edit power plan in the search box and then select Change advanced power settings.

Check the settings for sleep and make sure that you do not have sleep going into hibernate mode by setting the value to 0 minutes

Hope this helps!

Read other 3 answers

I've tried everything but short or turning off the Sleep Feature I can not get this to Wake up on Lan.  There is no BIOS setting.  Is there a secret BIOS? 

A:How to set Wake up on LAN on HP Pavilion dv7-4273us Laptop

Well, I tried.

Read other 2 answers

Hi, I got a Compaq laptop from ebay with the following configuration

Compaq Pressario V6533EF

- AMD Turion X2 1.7 GHz x 2
- 3 GB of RAM
- Windows Vista Home Premium OEM (not SP1 installed yet)

Product link Compaq Presario V6533EF Notebook PC*

I have a very annoying problem

When I try to turn off the laptop using Start menu -> turn off, vista closes all programs and going to "Shutting down" screen and everything goes off (normal) but the problem is the power button is still blinking and no matter how hard or how long I press the power button again, my laptop won't wake up.

In order to wake him up, I have to remove the battery, unplug the power cord and the plug (one of them) again, press the power button (which is not blinking now) and....Vista is up and running normally.

I've been searching around for 1 week for the solution, post a thread in HP's support forum but no solutions, and then I found out that it seems to be a problem with ACPI and/or APM (Advanced Power Management), I upgraded the BIOS to the lastest version, but there is no settings for neither ACPI nor APM in BIOS configuration.

I downgraded the BIOS to a lower version, but no luck.

No problem with my battery or power cord, the sleep function works normally unless it takes quite a long time to recover my laptop from sleep mode. (no blinking power-button on sleep mode). Every drivers was downloaded from HP website and installed.

So I hope I can find a solution here, thank you!

A:Compaq laptop: Cannot wake up from turn off

You sound like you are in sleep mode. You might have incorrectly programmed your system to take a nap when you press power button. You should know.... next time you shut off with blinking light, do not click Power button to wake up or re-start. Just click any key.

If it wakes up from this, then go back to Power Plan and re-program. Make sure you enter Shut Down option for Power Button.

Read other 2 answers

I just wany my PC & laptop (both on win 10 x64) to sleep at 8PM and wake up at 6AM. Sometimes the laptop does but I dont think the PC ever has yet.
In Power Options I have:
Turn off the display: 10 mins
Put the computer to sleep: Never

In Advanced Power Settings I have:
Sleep After: Never
Allow hybrid sleep: Off
Hibernate after: Never
Allow wake timers: Enable

I then have set a scheduled task to run a batch file containing:
Rundll32.exe Powrprof.dll,SetSuspendState Sleep

And another scheduled task to run a batch file containing:
Wake Up!

Any help appreceiated, thanks!

A:Cant get my PC or laptop to sleep/wake to schedule

Is the schedule supposed to override the power settings? Did not realize that could be done.

Did you set the account that the scheduler items are supposed to run as? The scheme it uses may be the key. Running it as a system scheduled item might help it override better.

Read other 1 answers

I am trying to use my laptop as an alarm clock for waking up in the morning. I put the laptop in sleep mode at night, and none of the alarm clock programs that I have tried have succeeded in waking it. I am able to wake it manually by pressing the power button. Wake timers have been enabled and hybrid sleep is disabled. It is an NP5125 from Sager.

A:Wake timers not working on laptop

Okay, I rebooted it, something I rarely do, and now for some reason it works. *shrug*

Read other 1 answers

Obviously the keyboard keypress and/or mouse click can wake it up, but what other things? Mouse movement definitely doesn't wake it up.

I prefer to make it sleep rather than hibernate (hibernation is disabled, to save having a 32GB file saved each time). After choosing Win 7 Start menu then "Sleep", it will happily go into sleep mode. But then sometimes (not all the time), after finally getting to sleep and the fans go off and the illuminated keyboard goes off, it'll wait a second and then wake straight back up and show the windows fast login menu. I have to hold the power button for a second to put it back to sleep. Then it's 50/50 whether it'll wake itself up again. Sometimes I have go through this procedure 3 times to make it go to sleep. On other occasions it'll work first time.

I tried disabling the LAN adaptor's "wake on LAN" but that didn't make any difference.

Read other answers

Hi, I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.

A:My laptop goes to sleep and doesn't wake up

Read other 7 answers

I have a Gateway Laptop model NV57H43u that I got for Christmas... It's running Windows 7 and overall a great computer! I'm having an issue with the power saving settings...
I usually shut down my laptop at night just to save power and the life of my computer, but during the day, I like to leave it ON... After about 2 hours of inactivity, my laptop goes black and pressing the keys on the keyboard, power button, clicking the mouse do Nothing! I have to hold down the power button for about 5 seconds (which I know can't be good for my computer) and then press it again to turn it back on... Then I get the 'Dos' prompt 'Do you want to start in safe mode or 'start windows normally' (I choose this one of course)...

This is what I've tried so far...
1. From my Desktop, I Right click and choose 'Personalize'
2. Then I choose 'Screen Saver'
3. Then the Screen Saver box pops up and I have 'Wait 20 minutes' and the screen saver 'Bubbles' is selected...
4. Then Under 'Power Management' in the same box, I click on the Blue Link 'Change Power Settings'
5. Another Box pops up and I have two options, Balanced (recommended) or power saver... I have Balanced selected!
6. Next, I select 'choose what the power buttons do' and my laptop is usally plugged in, so the screen says, when I press the power button -- shut down; When I press the sleep button -- Sleep; When I close the lid; Do Nothing(I chose this because I like to plug my laptop into my flat screen via hdmi and have a... Read more

Read other answers


I'm not sure if this is the right place to post this..but..my laptop HP ProBook 4540s..i just bought it...i make it to go to stanby mode..but when i press the ON button..from the lights I see the laptop is ON..i hear windows sounds..but I don't see any picture..if I'm not mistaken it happens with both standby and hibernation modes

can anyone suggest anything? thanx

A:Laptop doesn't wake up from hibernation

When the laptop is in hibernation what happens if you press a key, not the On button?

Read other 6 answers

Hi there I am one of the people who leave their pc open for download while they are sleeping. Anyway I leave it open, and when I wake up in the morning to see the progress of the downloads, I see the same errors: (when I check the files that are shown there, I can't find them as they are deleted or gone somewhere else , I do not know)

These pictures are from a crashed and restarted computer, thus I lose my queue im emule which really upsets me. I do not use any virus or firewall software, I have done a recent format of windows (yes before the format it also happened) but the problem persists.

I never experienced this problem while I am awake. (MY computer is always ON , but it only crashes while I'm sleeping lol) I'm using a sony vaio fe31m with windows XP MEdia Center Edition (brand new) Thenk you all for your patience and helpfulness. Have a good day.

A:When I wake up I see that my laptop has restarted due to a crash

Well, since the problem is almost certain to be viral related and you use a completely unprotected computer for P2P programs (which leaves your PC wide open to the world of malicious software) do you really expect any different?

If you checked the rules on the way in (when you registered) you would note that we cannot help in any way with P2P, and in my view this issue (with your unbelievable choice to not use any protection) is likely the cause.

Stop using P2P downloading software, use antivirus software and you might just end up with a stable system?

The errors are just the symptoms of a major system crash and offer no specific detail.

Read other 1 answers