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blue screen of death and aptio setup utility

Q: blue screen of death and aptio setup utility

Last night I woke up to find that my computer had on its display the aptio setup utility. I had never seen this before and turned off my computer. I restarted it in safe mode and after about 5 min or so my computer went to the blue screen of death for like a second then to the aptio setup utility. Now, before this happened I had been downloading files from utorrent for like 3 days straight as well as watching some on my computer (which is an Asus G55vw), so I'm not sure if this is maybe a virus of some sort? Or didn't know if my computer had been working too hard for the past too days? Either way I have no idea what to do and was wondering if I could get some help! Im on my gf's computer right now and still staring at the aptio setup utility screen.

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Preferred Solution: blue screen of death and aptio setup utility

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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I?ve been stuck on this screen all morning I?ve tried many things I have an Asus X200M if you recommend to launch csm I don?t see that or have that. Please help before I get my butt whooped.

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I am stuck on this page and unable to go back to my desktop no matter what i do.

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My new Asus s550ca cannot get past the Aptio Setup Utility. I have tried f10 and forcing shutdown but it still pops up. How can I get this to go away?

A:Aptio Setup Utility

some on it here


run the h/d makers diagnostic on the hard drive

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Hi, I've got a P34 gigabyte running on w10 and can't exit from aptio setup utility and not too many options available in the menu boot

I've got 1 ssd (system) + 1 hdd, none appears in the screen

Yesterday, I updated nvidia drivers before shuting down the laptop

Any help would be appreciated


A:aptio setup utility

Sorry, my HDD is recognized but serial ATA port 0 is empty

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Hello I am stuck in an Aptio Setup Utility menu loop and everything I have tried has not worked to get me out of it I was hoping maybe someone on here could help me figure it out

A:Aptio Setup Utility

I see you've marked your thread as Solved, what ended up resolving the issue?

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I have an Asus laptop and I got the notification that I can upgrade to Windows 10 if I wanted to. So, I clicked to update it and it did and when I restarted it, my mouse pad would not work. I was able to go into programs and click repair for the mouse and then it worked. I used my laptop for a few minutes and everything was fine and then I closed it and set it aside. Later that day, I opened it and I clicked on Chrome and I got the hour glass. I waited for a few minutes and nothing happened. So, I pressed and held the power button down to turn it off and turned it back on a few seconds later.
When I turned it back on I was at the Aptio Setup Utility screen and no matter what I pushed, I couldn't exit. My battery died and so I plugged it in and turned it back on. This time it said that it was being diagnosed. After a long while, it said they couldn't fix it and gave me the option of restarting it or advanced options. I clicked advanced options and chose to go back to Windows 8.1 hoping that it would return to normal. After that, I assumed it was doing that and I left it to make lunch for my son. When I came back to it and it had been awhile it was just a blue screen and was like that for a long time, so I again shut it down.

I went online and did a search and someone said to enable the launch CSM on the boot section and to disable the secure boot menu and then to restart and I would be able to get to the advanced options/recovery screen. So, I did do that and was ab... Read more

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Have a brand new Asus X75A.

Attempting to connect my Android phone to the laptop via USB with no success. After having my father do a reboot it seemed to not connect but not affect my documents and other saved files.

Now after the 2nd attempt to connect both devices the Aptio Setup utility screen pops up.

I don't want to exit unless I can be assured that all the documents and data I have will not be removed!

Please help!!

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hi, am a new member, I have this a problem exiting the aptio setup utility on my toshiba satelite pro Which has never happened before, some weeks ago,it started has a new computer on its own and happen to lose all my files, and now am stuck in this setup utility, I can't exit no matter How hard I try...thanks.

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Hello. Please forgive me for this off-topic-post, but i would like to tell everybody, why i really like APTIO Setup Utility, the best BIOS-Settings.

The great advantage is not only the great user interface and the accurate help descriptions (that Ins?deH20 also has), but what i really love is:
The APTIO Setup-Utility does have ?Boot-Override? in the Exit-Tab‼
I don't have to press F12 to override. I can simply go to the BIOS-Settings. And if i am inside of the BIOS-Settings, i can simply override without exiting the settings and press F12. That's Aptio's greatest advantage. My Samsung 700G7A-S02 does also have APTIO.
Aptio Setup Utility Screenshot:

Other Setup Utilities:

Disadvantage: If Windows is hibernated, DualBoot (e.g. Hiren's Boot CD) is not supported, which did already cause a problem. But other BIOS-Firmwares do also not allow DualBoot with hibernation.

Please note, that this is no sneaky advertisement. This is just my opinion. The screenshots are not from my Computer.

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I was upgrading my hdd to an ssd on my Asus TP300l and I have put the new ssd into the computer, but when I boot up the computer, it seems to be stuck in Aptio setup utility and I have read a few instructions online on how to get out of the setup utility but they aren't working. Please help as soon as possible

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I'm sorry if I'm posting in the wrong form. I have a ASUS G75VX I was just finished cleaning my fan filter and went to turn my computer back on when the blue and grey Aptio Setup Utility popped up. I've did everything I could and nothing is working. I tried the Boot, Launch CSM changed disable to enable, Security, Secure Boot Control changed enabled to disabled and F10 to save and exit. It took me to a screen saying "Reboot and Select proper boot device or insert Boot Media in selected Boot device and press a key" I don't know what that means. Can someone please help?

A:Stuck on Aptio Setup Utility

You might have knocked loose the cables for the hard drive. It is saying it has nothing to boot from and since you were messing around inside it sounds like you may have knocked something loose.

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I bought a new laptop (Asus x75a) and when I received it I turned it on and it went into the aptio setup utility so I set the time and date and went over to save and exit only to return to the same screen. I've restored defaults and loading optimised settings but it always returns to it.
I disabled secure boot and enabled csm and this time it loaded the asus screen and went to a black screen saying reboot and select proper boot device or insert boot media in selected boot device.
It should be preinstalled with win8 and no where in the user manuals does it detail the setup utility.
I've searched the web for a solution but I'm yet to find one. I've contacted the seller but I thought whilst I wait I would seek help here.
Any advise would be greatly appreciated

A:Stick in aptio setup utility

In the Appendix section of the User Manual...
under Operating System and Software are the System BIOS Settings details.
Possibly set the BIOS to Defaults then refer to the section Recovering Your Notebook PC Using Recovery Partition.
Perform a full factory recovery.
If it is a NEW laptop it should be covered under a Manufacturers Warranty and contacting ASUS support would be a good move.
2-year limited International hardware warranty. *different by country
On-line problem resolution through web interface (BIOS, Driver update)
OS (Windows® 7 ) install/uninstall consultation
Bundled software install/uninstall consultation
ASUS software supporting

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How do I reboot a Asus windows 10 I think it is I need your help asap please give me a call 6672007582

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Alright, my computer always shows the Aptio Setup Utility and won't bypass the feature. The launch CSM isnt working and I can't enable it due to Aptio Setup Utility keep on popping up.

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Whenever I turn it on, Aptio Setup Utility comes up. I tried loading setup defaults but it didn't fix anything. I don't know what is wrong or how to fix it

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Hi everybody, I have a small big problem: my laptop asus is blocked on aptio setup utility in the sense that every time I start it it redirects me to this menu. Why it's urgent: it's because I do not have access to my 2 OS window10 / ubuntu that contain important files for my studies that are happening right now. So, it is of paramount importance that I can solve this problem.

Then I tried some stuff for sure. In fact, there is a lot of result on google on this problem, but it's still the same solution: disabled fast boot, enabled launch CSM and do F10 or F9 at startup (I even tested F4, F5, F6, F8) and nothing works. If you do little research you will come across a solution has kind 10 steps of microsoft, bah the one does not work.

Then I tried to boot the Ubuntu installer on my USB key, but I can only test ubuntu without installing or installing it, but I want to access my old data. I then did the same for Window with the Window installer that offers troubleshooting. I tried the restore options but it asks me to select a system at startup but that's exactly what I do not have access to. Then boot diagnostic tool, good jme recalls more of all the options, but roughly there's nothing that works.

Finally I have to type on the console: bootrec / RebuildRbc and it says that it detects no installation windows, suddenly, it is a trick with the hard disk literally.

How I had this problem: I switched off my computer under ubuntu.

My laptop configuration... Read more

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Greetings forums!

Firstly, thanks for taking the time to read this post. I've done my best to google, try everything I possibly could imagine and still things aren't going my way - you're my biggest hope!
Background information & my probable earlier mistakes
The computer in question is an ASUS K55D that, used to, run Windows 8.1. Since this OS did not cooperate with our home network I decided it was a good idea to install Windows 7.

Long story short it doesn't boot via USB or DVD so I try to do it from inside W8.1 (under the presumption that it'd install it on the same disk and do the "Windows Old Folder" thing) - works fine until the reboot when it forgets about the installation, then goes into a weird boot loop that finally ended up in continuing to install W7.
I let it finish and, lo and behold, the computer crashes and boots into chkdsk (or some similar utility) claiming there's loads of issues. Que a long time of non-sensical information (did not look like any tool I've ever used before) and a lot of error messages (this is in post, by the way) that lasted for a few hours. So I decide to reboot again.

Suddenly the laptop decides it DOES want to boot into the DVD, since it can't get into W8.1 anymore. I try to install but when I try to select my newly formatted HDD it gives me "cannot install to partition of the GPT format".

So I press "delete" in the hopes of my computer understanding that ... Read more

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was long time member unfortunately it seems that my account got wiped? Or im assuming you guys have some cap on non-active accounts.

Non the less, im here about my x751s. Today i turned it on and it made 5 rapid sequential beeps and goes straight to the BIO's menu.
Ive tried launch csm route, but that gives me the " No bootable driver" error, On startup ive tried esc, f1, f8, f9, f10, f11, f12 none of them work.

I opened my laptop and looked around, safely unclipped the mother board connections and nothing looks out of place i unscrewed the HDD it looks good none of the small slits are moved and the pins are also fine.

Any ideas?

Thank you,

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My MSi laptop is stuck in the aptio setup utility and if i turn my laptop off or try to exit, it will return to the same screen. It has been like this since i updated it to windows 10. please help.

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Asus Q502LA

This started last night, I was playing a game on steam when my computer froze. It then went to a blue stop screen and said it needed to reboot. It took to long so I did a manual shutoff by holding the button down for 10sec. Well after that, all I get is this screen. Any help would be much appreciated. I believe it's windows 10, but might be 8.

A:Wont boot past aptio utility screen

That the BIOS screen. Simply "save and exit".

If it doesn't boot into Windows, provide further information on what happens next.

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I have an Asus laptop, model X551C. My laptop was working fine until recently when i switched it on and it asked for a password in a strange screen. (See screen shot below)
When i entered my normal password it took me to this screen.
If i press any button it just repeats the message and does nothing. When i first noticed the strange password screen it took me here.

To the aptio setup utility screen. I looked online and read that my boot up order may be wrong so I tried to resolve it by going to the boot menu section of aptio this is what I see.

It doesn't appear that my hard drive is listed (I may be wrong) I have tried everthing to get it to start Windows with no luck.

I may have some of the other menus configured wrong not sure.

Does anyone know what may have caused this and how I may fix this frustrating issue ?


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So I'm trying to setup Windows XP. The laptop already has data on it and I want to start fresh. Here is what I did.

1. Press F12 on startup
2. Select CD/DVD/CD-RW Drive
3. Pressed a key where it says press's any key to boot
4. Waited for Setup to load files
5. I selected "To set up Windows XP now, press Enter."
6. Press F8 to say I agree to the license agreement
7. Became really frustrated because blue screen of death showed up.

Anyway to fix this problem?

The laptop is a vostro 1720.


A:[SOLVED] Blue screen of death when trying to setup Windows XP

Also the number is 0x00000051 (0x00000001, 0xE12444F8, 0x0070F000, 0x000001D6)

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i have a very serious problem about my pc every time i start up it come to aptio utility set up.this happen when i was cleaning the dust inside the cpu i did not do anything inside i only clean the dust but after that when i start it comes w/ aptio utility set up and i cant exit this to normal window star up..please help me guys i want to run my pc normally...thanks

A:aptio utility set up cant exit

Some how there must be a change in your bios. Aptic Setup is the name AMI uses for the setup program built into your bios.

You will need find the proper key to press when starting your Acer to enter the bios. Maybe something has been changed but the change was never saved.

You might choose Save changes and reset, Discard Changes & exit, or Restore Defaults.

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I have an ASUS model x200ca notebook. Its less than 6 months old. Its windows 8 touchscreen. Out of nowhere, when i start it, it goes directly to the "aptio set up utility". it is stuck in that loop. hitting any function keys as it starts doesnt help. any ideas of how to free it up, or recover it? thanks

A:Solved: aptio set up utility

Possible solution here - http://www.transformerforums.com/fo...book-t100-help/40382-aptio-setup-utility.html

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Hey my name is Mendy and for the couple of months I been having trouble with aptio setup utility I am stuck on it and cannot exit out .
I have tried everything and dont want to go to the store because it cost money and if there is a easy way of fixing it , it would be waisting my money for a easy solution . so please help .
Thank you ,

A:Aptio setup ultility

Make and model of this machine just might help us help you?

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In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

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i have an asus s2ooe, my daughter knocked it off the table and i had to use the trouble shoot recovery. something obviously went wrong. it now loads on aptio setup and goes no futher.. i don't know what to do to try and fix this, or even if there is anything i can do to fix it. i can't really afford to pay to have it checked and then pay for any other repairs that may be needed. so any advice would be much appreciated. thank you.

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HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

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How to enable hardware virtualization in Aptio Setup Utility?
I am not able to enable it in BIOS.
I want this because while installing Androin 4.4 in Virtualbox it is giving some error.

I have also uploaded Speccy CPU configuration which states that virtulization is supported and few pics of my BIOS.

A:How to enable hardware virtualization in Aptio Setup Utili


Most important question: What is the error? We're not all-knowing here.
It might not be VT-x related at all, Android should be x86 in a VM and expect it to act weird.

Check the Virtualbox forums for specific details.
But a bit more on the VT issue:
I got a pc (here Medion) with Aptio as well. Problem is that I have AMD cpu on this one so the comparison won't help much.
Here the BIOS reports virtualization is on, I think. If your pc is new this year/last year, than VT-x should normally be on by default.

BUT: here Speccy says virtualization is disabled as well! Be careful, it might be a false warning. I can use virtualization in Virtualbox: the tab is enabled and I don't get any errors/warnings. So VT is ON even if Spaccy says it isn't. Check multiple sources to make sure.

Actually a good place to look is the VM log: Vbox.log in the VM folder: I see in my case AMD-V is used so virtualization is enabled.

00:00:03.677075 HM: Using AMD-V implementation 2.0!

In your case for Intel you should search for VT-X because it will report it ON or OFF.
Sorry, I'm not on my Intel machine at the moment but the previous lines should tell you what you need.

Good luck.


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Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem


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Last month, kept getting blue screen of death with various errors at bottom: MEMORY_MANAGEMENT, CRITICAL_STRUCTURE_CORRUPTION, IRQL_NOT_LESS_OR_EQUAL. Been happening sporadically before but amped up last month for a few days. Stopped until last night, this time I got an orange screen of death and the error was CRITICAL_STRUCTURE_CORRUPTION (win32kfull.sys).

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Can someone please help me, i was reformatting my computer and everything was going well until my computer randomly restarted halfway through the installation. Then after when i boot my computer it says "Setup is Being Restarted...." and then it goes to a black screen. All there is on the black screen is a cursor which i could move wen moving my mouse. I have tried using my computer in safe mode but it did not work because i get the same error. I'm using Windows Xp Professional SP2

A:Solved: Black Screen Of Death After Setup Is Being Restarted

The installation disc of XP may be corrupt/modified or there's a problem with your hardware, either ram or hard drive.

Is the windows installation disc original or does it have any scratches/blotches on the media?

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Found previous thread showing that you wanted notepad results.txt posted into this window. Not sure if this this is a computer hardware issue or a belkin software issue. Filename on blue screen was BLKWGD.sys.
More info about this file:

size 453 kb
created october 17 2006 time 0950
modified june 1 2005 time 1037

Windows results.txt
Windows IP Configuration Host Name . . . . . . . . . . . . : FHTM-VAENJME Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : Yes DNS Suffix Search List. . . . . . : eau.wi.charter.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : eau.wi.charter.com Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-0C-F1-D8-34-56 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : Subnet Mask . . . . . . . . . . . : Default Gateway . . . . . . . . . : DHCP Server . . . . . . . . . . . : DNS Servers . . . . . . . . . . . : Lease Obtained. . . . . . . . . . : Tuesday, April 19, 2011 6:14:10 AM Lease Expires . . . . . . . . . . : Wednesday, April 20, 2011 6:14:10 AMEthernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Belkin Wireless G Desktop Card Physical Addr... Read more

A:Belkin Wireless Utility F5D7000 blue screen

Hi Divemaster01, welcome to TSF

I would like you to check out your wireless card and find the version number - should be right next to the model number. This link should help you out. Belkin : Support Where do I find my network adapter

It definitely looks like your driver is outdated a new driver should do the trick. Once you get the version number, find the appropriate driver here and download and install it.
Belkin : Support F5D7000 Wireless G Desktop Card - Software & Drivers

Hope this helps and let me know if you need anything,


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Hey,I have a big problem,after my computers starts up,the blue screen comes up then disappears,then its starts the automatic repair and disappears again,then the screen goes blue and its stays like that all the time.Cant use the computer anymore,please help thanks

A:Screen satys blue after blue screen of death

Have you tried CTRL+ALT+DEL which should when you get the blue screen should take you to be able to do a factory reset.

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Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice.

I then booted it into safe mode, fiddled around with the drivers to see what was going on, after restarting it again, I got the same black screen, this kept on happening. I then concluded my best solution was to install XP, this worked the video card runs. So the card is not dead, but there are multiple blue lines going down the screen in 4 columns. After going into the device manager I saw that it claimed it was not installed, then I went to Google and downloaded the driver, after installing the computers goes to the same black screen that I got on windows 7.

I have no clue what the problem is, so any help would be most appreciated. Also I tried installing Linux, but after getting though then loading screen of the installer, it goes to the black screen. At the moment in am on my tablet so sorry if there are so many mistakes. I'll try and get some photos of how it looks.

PC Specs:

- Dell Dimension E520
- Intel pentium D
- 2gb Ram
- Nvidia Geforce 7300 LE


Thank you, any help will be hugely appreciated.

Sean Hall.

A:Geforce 7300 LE - Blue screen of death - Multiple lines down screen.

Hi Sean,

I don't like to say it, but it sounds like the graphics card is dead. I had the same issue on an old 8800gts, it would work until I installed the drivers, then I would get very bad artifacts/lines down the screen.
I tried it on 2 different PC's with the same end result once the drivers were installed.


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Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.


Forum example of a successful recovery here:


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Keyboard and signal light are lighting,, fans run for a short time,, then stop.Need helps. I do a lot of steps that learn from internet like 1. Click the power 30 s 2.reconnect the cmos battery 3.bios resetBut no one idea workssss,, computer still at black screen and the system can't run. 

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I have a Dell Latitude 5175 (Core m5-6Y57, 8GB ram, 256GB SSD) which bluescreens during full screen video playback such as Netflix or Windows media player with a Driver_power_state_failure, it doesn't happen straight away but usually after around 10-15 minutes usage.

I checked the minidump file which suggested the Intel graphics card driver was to blame, I updated that to the latest one from Dell which made no difference, updated the chipset driver, bios and then installed the latest graphics card driver from Intel again with no difference, if anything it's worse now.  The issue also occurs when the tablet is docked or when it's not docked although in normal day to day usage, it seems fine.

I've found references to this problem on some other machines, noticeably the Surface Pro 4's but not really any solution.  The next step is to try a clean build but thought I'd see if there's anything else I can try first.  The machine is out of warranty and while it's always occurred I've just lived with it as I incorrectly through the PC had a three year warranty.

A:Dell Latitude 5175 blue screen of death during full screen video playback

The text of the dump analysis is:
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffff9209c23f7080, ffff880c2642f7f0, ffff9209c0df93f0}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys
Followup: MachineOwner
1: kd> !analyze -v
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A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for to... Read more

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Before i describe the problem i would like to make it clear that i would like to recover as much as possible. This problem occurred playing a game called Empires V2.1. It is a steam half 2-death match mod. I had problems in the past however i didn't not consider them problems the screen froze when the game changed map. However when it froze it wouldn't respond to Ctrl+Alt+Delete or Ctrl+Esc or the start menu button. I pressed the power button and restarted it that way. However this is when the problem occurs and i can't over come it. It starts with a normal dell screen and the loading bar crosses at the bottom as normal. Then it goes to a black page with a blue line across the top with white writing saying www.dell.com. A line (programming maybe it appears and disappears rapidly). It then goes to a black screen saying something along the lines of We are sorry for the inconvenience but windows failed to start properly. It then gives you options and no matter which option I choose I still get a blue of screen of death saying the following;

A problem has been detected and windows has been shut down to prevent damage to you computer. If this is the time you've seen this Stop error screen, restart your computer. If this appears again, follow these steps;

Disable or uninstall any antivirus, dick defragmentation or backup utilities. Check your hard drive configuration, and check for any update drivers. Run CHKDSK /F to check for hard drive corruption, and the... Read more

A:Blue Screen Of Death. Fails To Start. All Before Login Screen

Can you boot into Safe Mode? If so, try running chkdsk from Safe Mode.How to start Windows in Safe Mode

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Hi, I've been going through some problems with windows, I'll try to be the more clear and organized I can, let's start with my config and the symptoms I'm getting:PC Config:Core2Duo E6550GA P35 DS3 (rev.2.0)2x 1GB DDR2 800Mhz Kingston (in dual channel)GeForce 7200GS 256mb (512mb with turbo cache)HD321KJ Samsung Hard DriveSamsung SH-S203B DVD driveCorsair VX450W Power SupplyOS: Windows XP Pro x64 SP2 (I upgraded to sp2 just yesterday, before that I was running sp1)Symptoms: There are three types of symptoms, the most common is the pc simply restarting, note that I've already disabled the "automatically restart" in the system properties window and it keeps happening, other is the screen freezing, and then I have to restart it, and the last and less common is the famous Blue Screen of Death, also, but for only two times, instead of the freeze or the blue screen I got an empty black screen. All these types of crashes can happen independently of what I'm doing, It has happened while burning dvds with Nero, scanning with anti-virus, browsing the net, or even while I'm asleep and only the bittorrent client is up. Though, there is one peculiarity I think should be important, there's one program, the VirtualDubMod (build 2540/release), which is used for various kinds of video manipulating jobs, that every time I'm enconding a video with it, there is a crash, and I'm convinced it's not only coincidence, cause I have tried a... Read more

A:Pc Restarting, Screen Freezing, And Blue Screen Of Death

Sounds to me like a hardware problem, but the stability test should have revealed that.I'd suggest searching your hard drive for files that end in .dmpThen use this post to perform an analysis on the .dmp files: http://forums.majorgeeks.com/showthread.php?t=35246Make sure you select the Debugging Tools for x64 Windows when downloading them.Then post the results here for us to have a look at.

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I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

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I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

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I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

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