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Lenovo ideapad 720s screen crack

Q: Lenovo ideapad 720s screen crack

Hi, I am writing here because i am concerned by an issue that happened to me today. I came home from school where i was working on my laptop, then once i got home i picked my laptop to work again, but i instantly noticed a big crack on my screen going from the top, near the camera, spreading until it reaches the bottom left of the screen. I decided to call the warranty service from lenovo and explained them the situation, but the customer service representative told me that the warranty doesn't cover physical damage and and that i had to send them the computer so a technician decides whether it is my fault or not... I am very concerned by the situation because i am sure that that crack isn't the result of a bad usage of the product from me, i always take care of it and i have it since almost 2 months. Considering that, i just wanted to know if something similar happened to other people here and what did the technicians decide ? Thanks for your help

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RELEVANCY SCORE 200
Preferred Solution: Lenovo ideapad 720s screen crack

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RELEVANCY SCORE 92.4

Hello, I am posting on behalf of my mom. Similar to some complaints of the Yoga Series her IdeaPad 720s screen is beginning to separate from the panel. Because I seldom ever use her laptop I've not really noticed. While trying to figure out an issue shes been having with some work software (electronic health records), I noticed that the bottom of the panel (in between the rubber seal and hinge area) is slightly exposed and is showing some of the innards of the laptop. She doesn't have the greatest eye sight, so she hasn't noticed. Is anyone else having these issues? Is there a fix or am I going to have to RMA the unit? She's only had the unit for about a month and a half.

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RELEVANCY SCORE 92.4

Does anyone have this problem before? Any solution for this?I followed the guide on Lenovo but it doesn't work...Link: https://support.lenovo.com/sa/en/solutions/ht500364I've also tried reinstall the monitor and vga driver...Thank you.

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RELEVANCY SCORE 91.6

does anyone know, what happened to my laptop? and how could i fix it? honestly, this is really annoying because it has happened more than 5 times in a month. Thanks before.

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RELEVANCY SCORE 90.4

I recently purchased a new IdeaPad 720s (15) with a touchscreen, and I was curious if there was a pen that was compatible with this device. it's not why I got the laptop, but I thought it would be nice to be able to draw with this device when I needed to, thanks. 

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RELEVANCY SCORE 79.2

I am adding a Samsung 960 EVO SSD in the extra M.2 port of an LENOVO LNVNB161216motherboard.The SSD is advertised at 3,200/1,800 MBps speeds. In my M.2 port, CrystalDiskMark reads only about half these speeds, topping out at about 1,800/1,500. Can I find out for nvme ssd PCI Express slot generation??Is it 'PCIe Gen. 3 x 4' Or 'PCIe Gen. 2 x 4' ??  

A:Lenovo ideapad 720S-15IKB

Hi acejjeon,
 
Welcome to the Community Forums.
 
Product specification:
Storage: M.2 SSD / PCIe 3.0 x 4
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 78.4

My IdeaPad, suddenly will not turn on. Pressing the Power button, a led on the button is white for about 4 seconds and then turns off. I experience the same if it's running on battery or AC adapter. The led next to the AC adapter is white when the USB C charging cable is attached. I've tried holding down the Power button for +15 seconds with and without the AC adapter attached. Any ideas for further troubleshooting before returning the laptop for repair? Thanks, -Martin

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RELEVANCY SCORE 78.4

I recently bought a 720s which is supposed to be a semi-pro laptop and pretty good for gaming. But I can't even play agar.io without it lagging and hacking. There's no problem to use an IPad or my old MacBook, so there's nothing wrong with the network. Must be something wrong with this computer, right? Should I just return it?

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RELEVANCY SCORE 77.6

Hi, I'm looking at buying this laptop, but i came across a few questions: 1) Can this laptop support up to 32gb RAM as it is mentioned in some youtube reviews? 2) Can this laptop support video through the USB-C port as well, or just data? I'm looking at connecting 2 portable USB-C monitors, 1 through the Thunderbolt port and the other through the normal USB-C port. 3) Is the Thunderbolt port 2 lanes or 4? 4) Is this 4k screen anti-glare as well? 5) How would this 4k screen work connected to 2 FHD portable monitors, in terms of resolution? 6) Is this 4k screen suffering from backlight bleeding as some reviews suggest? Thanks in advance.

A:Lenovo Ideapad 720s 15IKB Touch 4K - specs

Answers to some of your questions: 1) Yes, it supports up to 32GB RAM, however you would need two 16GB 2400MHz DDR4 SO-DIMM modules, which are rather expensive.2) I can confirm, that one USB-C port supports ThunderBolt 3 and DisplayPort 1.2a connection.4) No, it's a glossy panel.6) Most of IPS screens suffers from backlit bleeding problem. It's mostly depends on unit, which you've receive.





------Please don't send me private support requests. If you believe, that I can answer your question, please create a topic and then send me the link.

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RELEVANCY SCORE 77.6

Hey I've got a question about the keyboard in my Lenovo,The keyboard's FN button isn't working and furthermore the button ALT is taking the funcionality of the FN key.Examples:1. FN + any F key = does not work2. ALT + any F key = does the funcionality of the FN buttonSo the FN is switched with the ALT partly because the FN does not work at all!Any help ?NOTE, laptop was bought yesterday

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RELEVANCY SCORE 77.6

Hello, I recently bought the ideapad 720s 15 inch, and I've been having a pretty bad experience with the touchpad. I've been looking everywhere for touchpad drivers to update but I haven't had any luck finding some.  Would anyone happen to have a fix for the touchpad issues?

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RELEVANCY SCORE 77.6

Hello, I have recently purchased Lenovo 720S-14IKB (Type 81BD). The display color however are terrible. The yellow is the worse overall. There is a yellowish tint on the display. I have updated the BIOS and the power management drivers as suggest from other Yoga topics here from the forum. I have tried to calibrate the display from the Windows color calibration tool and I also tried a custom icc profile. Nothing seems to correct the display. Any suggestions how this can be fixed ?

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RELEVANCY SCORE 77.6

I'm planning to buy this laptop: http://www3.lenovo.com/us/en/laptops/ideapad/ideapad-700-series/Lenovo-IdeaPad-720S-14IKB/p/80XC0047... But the Wireless on this laptop is 1x1. I wanted to know if I could replace that card with a faster Intel 8265 card. 

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RELEVANCY SCORE 77.6

Issue: While watching videos, screen browser goes black for a few seconds and then recovers. This happens on both Chrome and Microsoft Edge.  Event logs: Event ID: 10016Date/Time: 5/17/2018 7:22:34 PMType: ErrorThe application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID{D63B10C5-BB46-4990-A94F-E40B9D520160}and APPID{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event ID: 4101Type: WarningDate/Time: 5/17/2018 7:22:26 PMDisplay driver amdkmdap stopped responding and has successfully recovered. Event ID: 10016 Type: ErrorDate/Time: 5/17/2018 7:22:25 PMThe application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID{D63B10C5-BB46-4990-A94F-E40B9D520160}and APPID{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}to the user LAPTOP-2UTH01U2\mattp SID (S-1-5-21-1962406625-3129079195-99337502-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Have tried:1. Change TDP value2. Using Windows build 1803 at first, since I thought Windows problem, I roll ba... Read more

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RELEVANCY SCORE 76.8

Hi. My fingerprint scanner worked when I got the laptop November 2017 and then all of a sudden it stopped working.I thought it might have been an update for Windows or problems with the Lenovo Drivers.It showed up on and off in the Device Manager area but always with the Error Code 10 when it did show up.Most if the time it wasnt even on the list.I have done all the steps ive read from unistalling and reinstalling drivers, updating bios, clearing TPM on both windows and bios, Windows In-Place Upgrade,etc.... NOTHINGhas worked. Spoke to Lenovo Live HelpNothing worked they told me to contact Microsoft. Spoke to Microsoft Live HelpNothing worked. They could not get it fixed. Now after a BIOS update that Lenovo suggested it showed up again but now says:Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Pic attached. Then it disappeard again from the Device Manager List! After trying all this....is this what I think it is??Hardware malfunction and I will need to send it back to Lenovo for replacement?? Wanted to hear all your thoughts! errorgone from device manager list 

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RELEVANCY SCORE 76.8

Hello, my Lenovo ideapad doesn't want to start from sleeping mode. I have to turn it of holding start key for at least 10 seconds and then switch it on again. Very frustrating. Please help.

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RELEVANCY SCORE 76.8

Having trouble here would be super grateful for your help. I connected one external monitor to this alptop but failed in connecting a second monitor to it. My Ideapad 720s is a 4k laptop and so are both my external monitors. When I connected the HDMI cable into the USB port on my laptop the monitor was VERY blurry! So I was forced to use this adapter to plug the HDMI into it and the adpater pligged into the USB-C on my laptop. This is the adapter I used: https://www.bestbuy.com/site/j5creat...?skuId=5930600 So that adapter worked to connect one external monitor but I wasn't able to get a 2nd monitor to work sucessfully. I don't know what I'm doing wrong? Thanks for any input!

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RELEVANCY SCORE 76

Can someone tell me how to change the Lenovo 720S-14IKB bios / boot logo?Tried to search for a guide, but I didn't find info on how to change the image on this particular laptop model.I want to replace the current image with my own custom image.Thx in advance for any help that will solve my challenge.

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RELEVANCY SCORE 76

Hi.About half a year ago, I bought the Lenovo ideapad 720S-14IKB. Since day 1, I noticed this problem where the mouse becomes invincible for a few seconds after I open a new tab in the webbrowser or start a new program. Here is a video of it: https://i.imgur.com/FSR05gs.mp4 Futhermore, after installing the latest BIOS update (4VCN41WW), the laptop has started to freeze for a couple of seconds on me every once in a while.  Are these, things that can be fixed by myself? Or should i talk to the store where i bought it about sending it to repair? I live in Denmark, so I have 2 years warrenty. 

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RELEVANCY SCORE 76

Hello, I recently bought the Lenovo 720s - 14" with i7 - 8th gen Intel processor. The laptop is great, but I experience a very noticable moving color banding (see the video)! Has anyone  seen such thing on your 720s or should I repalce mine?Thanks!

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RELEVANCY SCORE 76

I have a Lenovo ideapad 720s 15ikb 81ac. I want to connect to external independent monitor. These 2 monitor should extend my Laptop display. How can i do that? My laptop has 2 USB-C port only 1 with Thunderbolt. I tried connecting 2 usb-c to hdmi adapter only 1 monitor works. Is the Lenevo Lenevo USB-C Dock will solve my problem? 

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RELEVANCY SCORE 74

Hi all, I recently purchased a Lenovo Ideapad 720s 15" FHD, and noticed something strange on my screen.There appears to be a dark shadow running along the top screen border.Is this an issue that I should be concerned about? The shadow appears in everything that I do, from Powerpoint to Chrome. Is there any way to fix it?The picture attached shows what it sort of looks like.  Any help is appreciated! Thank you!

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RELEVANCY SCORE 73.2

I bought my new 720s and I noticed on top left corner, it shows a black line, I don't know if it's the seal of the screen fall out or it's a defactive screen. Any idea?

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RELEVANCY SCORE 73.2

I'm trying to connect my vga screen with my Ideapad 720s-13ikb using USB-C to VGA adapter but it is not working.  It is just nothing happining, windows does not see my monitor. Please help

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RELEVANCY SCORE 72.4

Screen wont shut off when closing lid. Have updatet all drivers, and set to "go to restmode" when lid closed in advanced battery settings. Any tips? Thanks!
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread.
 
 

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RELEVANCY SCORE 72.4

My notebook has been experiencing a problem where the screen would go black. Keyboard backlighting still works but everything else doesnt't (sound cuts if it happens wile watching a video or listening to audio). When the screen goes black, nothing I do will bring it back unless I power cycle it by holding down the power button. This only started to happen recently after coming back from a trip where the notebook was used for 8+ hours each day for 5 days (not heavy use; office work and video streaming).  After some troubleshooting, the black screen happens after I hear the fan spin up indicating that the internals are starting to get hot. Once it sounds like the fan has hit maximum rpm, the screen will go out. This sounds like a hardware defect to me, but before I send it in for warranty, I want to see if there's any suggestions on anything else that I can do. I want to avoid warranty for now since I have a big trip coming up in 2 months. Not sure if I'll have the notebook back before then.

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RELEVANCY SCORE 70.4

Hi there ! As you can see on the pictures, there's a crack behind the screen and I'm afraid it will beak soon. It's becoming hard to open the computer everday  How can I repair it ? Thanks ! 

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RELEVANCY SCORE 70.4

Hi there ! As you can see on the pictures, there's a crack behind the screen and I'm afraid it will beak soon. It's becoming hard to open the computer everday  How can I repair it ? Thanks ! 

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RELEVANCY SCORE 69.2

Hi, Did a fresh install of windows and drivers on my 720s after using it for a few weeks. Everything seems to be working except the OSD on the function keys Read through forums and other resources and they say it's connected to the energy management driver. I did install, and reinstalled that but it's just a driver and no software can be seen on the start up menu or list of apps.  Is there something else I need to install to have the OSD working for function keys? Appreciate anyone who can help. 

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RELEVANCY SCORE 64.8

Hi, Interested in buying the 720S 14 with 8th gen intel cpu and MX150,  but I can't find one to actually hold in my hands and get a feel for. I have seen other models in the 300 and 500 series and wondered if any of them are a close match for the 720s 14 in looks and build. This is in the UK if this makes any difference. Many thanks in advance Manco  

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RELEVANCY SCORE 62.4

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

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RELEVANCY SCORE 61.2

I recently got myself an ideapad 720s. It seams I have some distortion on some symbols or in text in programs. It had happen even with the mouse cursor. Anyone knows if it is "normal"? Or anyone had experienced this siuation? Thanks

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RELEVANCY SCORE 61.2

I recently bought an Ideapad 720s, it was working smoothly without any glitches but suddenly one day after a Windows 10 update, it started having issues. First, I could not login, it said my profile was not found and then later when I fixed that my fingerprint as a sign in option does not work anymore. I wasn't facing these issues before the update. NEED HELP!!!

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RELEVANCY SCORE 60.8

I just bought this laptop for about 1 month, the laptop work fine before. But after...I don't know maybe after the windows update, the driver make the screen flickering and some dots appear on the screen, sometimes the screen lagging and went black. I'm pretty sure it's because of the driver because if I disable it, everything is fine,but that is just a temporary fix, every games is unplayable when I disable the driver. I tried to reinstall it using driver from Intel, Windows, Lenovo but none of them work(newest)

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RELEVANCY SCORE 60.4

Hello,I'm thinking about buying this laptop and trying to verify that it supports USB-C DP Alt Mode so I can connect multiple (2) monitors using a USB-C dock. Thank you for you reply.

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RELEVANCY SCORE 60.4

Hi, I've noticed there are two models of Ideapad 720s 14" i5 8250u: 81BD000TUS and 81BD001NUS. Can somebody describe the difference? May be the difference in screen frame, e.g. and 

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RELEVANCY SCORE 60.4

Hello. I just purchased the Ideapad 720s 15" base model (8gb RAM and 256gb).  Link here: https://www3.lenovo.com/us/en/laptops/ideapad/ideapad-700-series/Ideapad-720S-15/p/88IP70S0895 I'd like to add another ssd drive for storage and I was wondering if this model is compatible with the SAMSUNG 860 EVO Series M.2 2280 1TB SATA III.  Link here:  https://www.newegg.com/Product/Product.aspx?item=N82E16820147678 Thanks in advance.  

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RELEVANCY SCORE 60.4

Hi I have an Ideapad 720s ARR Ravenridge that came with the SK Hynix 256GB NVME SSD. Since I need more HD space I wanted to upgrade it to a news Samsung EVO 860 2TB M.2 which is SATA and not NVME.However the BIOS is not detecting the new drive. So i treid another M.2 SATA drive (Sandisk 128GB) and that also does not show up in the BIOS? So myquestion: Does the ideapas only support NVME drives via M.2? - that would be the 1st time I hear about this, usually it is the other way around

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RELEVANCY SCORE 60.4

I would like to put my old hdd in Y500 into a new ideapad 720s. Is that possible? Do I need some cable to do that? Thank you for your help.

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RELEVANCY SCORE 60.4

Hi guys.So i bought an Lenovo ideapad 720s about a month ago, and since i got it i have been realy bothered by the fact that it is not leveled. It seems like the bottom left corner and the top right is higer then the two other corners. So everytime i lay my hand down to type i can clearly feel the bump caused by the lack of contact with the table. I have tried to bend the base of the laptop to fix it, but it dosent work. The problem might even be that the whole base is not flat, im not sure.Dont know what to do about this, and i really dont feel like sending my laptop to a service senter as it would take quite a while before i would get it back. But if that is the only option i guess i just have to. All sugestions apreciatedThanks in advance

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RELEVANCY SCORE 60.4

is ideapad 720s 14" ram upgradeable?thanks in advance

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