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System Idle CPU 95% BSOD Laggy Freezing Computer - Spyware Malware Are Hardware Problem

Q: System Idle CPU 95% BSOD Laggy Freezing Computer - Spyware Malware Are Hardware Problem

Hello I have just got a computer donated to me last week with windows 2000 I believe it might have a malware or hardware problem so I ran Malwarebytes' Anti-Malware and found over 600 infections I removed the malware im 100% sure im even a expert myself but the system is still really slow


Unable to run simple tasks


System idle CPU always 95%

BSOD errors

CDROM not reading disks

System Unbootable sometimes

Is this malware or a hardware problem

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Preferred Solution: System Idle CPU 95% BSOD Laggy Freezing Computer - Spyware Malware Are Hardware Problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


My computer ALWAYS freezes or goes into a BSOD after 20-30 minutes of idle (programs can run, like a torrent or somethin' but if I don't move the mouse or do something with the keyboard it will freeze or go to the BSOD)

This started happening after I recently reinstalled windows xp beacuse of a problem I was having that I can't recall. Can anyone help?

A:Computer Freezing and BSOD after 20-30 min of idle.

you need to post the bsod error in full

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I have been getting these blue screens at random times when the computer is idle. This is a brand new machine. The tech that built it has already replaced the memory modules hoping to solve the problem, but it didn't do the trick. I have never had it throw the blue screen while I was using it, always while idle. I have uninstalled any program that I thought might be an idle time user, but the BSOD is still there. I have tried reinstalling drivers and have had windows look for newer drivers for all hardware. Unfortunately, I don't have much more info than that. I have attached a photo of the blue screen and I am attaching the SFdebugFiles. I am happy to send any additional info or answer any questions that may help with debugging. At first this only happened a couple times a day, but it is now blue screening after only 10-15 minutes of idle time.

A:BSOD when computer is idle - Uncorectable Hardware Error


Please follow the Blue Screen of Death (BSOD) Posting Instructions so we can get all the files needed to assist you.


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BSOD randomly. Freezes using google chrome and while Running World of Warcraft every 10 minutes or so.

A:BSOD - Computer was sitting idle...also freezing randomly

Hi -

The lone BSOD named "hardware" + ATI video as probable cause -

atikmpag.sys Tue Mar 08 23:17:42 2011 (4D76FF66)
atikmdag.sys Tue Mar 08 23:32:17 2011 (4D7702D1)
See if update available - http://sysnative.com/0x1/DriverReference.html#atikmpag.sys

Does IE crash?

If BSODs persist, run the Driver Verifier -- Driver Verifier - sysnative.com - MVP

Regards. . .





Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr 27 15:17:40.100 2011 (GMT-4)
System Uptime: 0 days 4:00:34.505
BugCheck D1, {fffffa7fffffffad, 2, 1, fffff8800490d314}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( atikmdag+5a314 )
Bugcheck code 000000D1
Arguments fffffa7f`ffffffad 00000000`00000002 00000000`00000001 fffff880`0490d314

Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=1156]
BiosVendor = Phoenix Technologies, LTD
BiosVersion = 6.00 PG
BiosReleaseDate = 06/04/2009
SystemManufacturer = EVGA
SystemProductName = 122-YW-E173
SystemFamily =
SystemVersion = 1
SystemSKU =
BaseBoardManufacturer = EVGA
BaseBoardProduct = 122-YW-E173
BaseBoardVersion = 1
CPUID: "Intel(R) Core(T... Read more

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up until friday night my laptop was running fine. I am using an Asus g73jw ROG edition laptop. The only thing i have noticed is when i load games the screen would go white for a brief second while it loaded the game then it would load game and everything was A ok.

However Friday night while playing my game in full windowed mode as i always do, the computer crashed and gave me the BSOD with a debugcode_usb_driver error of some sort. I restarted windows normally and it booted up and about 1-2 minutes later it froze. I started it into safe mode with networking and once it booted up about 1-2 minutes later it froze. I booted up into safe mode w/o networking and everything worked fine without freezes or BSOD. I went to device manager and seen a usb driver had a yellow exclamation mark. i uninstalled this and it has not returned since. after Restarting windows normal and safe mode with networking quite a few times after and it still froze everytime. sometimes when i clicked something and sometimes it froze on the welcome screen.

i read that network adapters might cause this so i unisntalled my ethernet, braodband, and wireless adapter and restarted windows normally. Though it seemed like it help for a bit the computer still froze. Thinking it might still be a wireless issue i disabled my wireless adapter and plugged in an ethernet cord. I was able to boot safe mode with networking without it freezing at all. So i tried windows normal and instead of it freezing it just took ... Read more

A:Windows 7 BSOD, laggy, freezing

Hi and welcome to TSF I have moved you to the Bsod section please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html
it will give the analyst info required so they can assist you.

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Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue is very similar to this one here http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/132058-computer-randomly-rebooting.html. I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt i had them all removed. Any help is greatly appreciated.

Here's my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:05, on 2.3.2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\iTouch\iTouch.... Read more

A:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue and symptoms are very similar to this one here hxxp://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/132058-computer-randomly-rebooting.html. I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt I had them all removed.

ZoneAlarm firewall and AVG Anti-Virus are on constantly and I try to keep my Windows update up to date all the time.

Following is a list of the programs I deleted. I got suspicious when ZoneAlarm warned me that they are trying to access internet (it was the first time they asked for rights), so I googled for them and removed them:

w.exe C:\Windows\system32\w.exe

first179.exe C:\Documents and Settings\username\Local Settings\Temp\first179.exe (removed by AVG Anti-Virus after a full system scan)

frmwrk32.exe C:\Windows\system32\frmwrk32.exe

One symptom of infection was that at first my desktop icon titles lost their transparency/drop shadow and were replaced by a "blue box" behind them. Later on, my whole desktop background became blue. I managed to "fix" this, so unfortunately I don't have a screenshot of it.

Here's dds l... Read more

A:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Your hard drive is almost full. Having too little free space on your hard drive can compromise system performance.


C: is FIXED (NTFS) - 29 GiB total, 0,384 GiB free.

I suggest you move pictures, music, etc. to an external drive or USB stick if you have one and uninstall any programs that are never or hardly ever used.


Please visit this webpage for download links, and instructions for running ComboFix:


* Ensure you have disabled all antivirus and antimalware programs so they... Read more

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My computer has recently been sporadically freezing (everything's a step slower than usual), and i think it might have to do with my antivirus/firewalls programs. I have symantec client firewall and antivirus along with spybot S&D, had AVG 8 before as well. Everything was running smoothly until i tried deleting AVG. Everything lags miserably and i tried a system recovery and apparently the recovery partition has gone missing (HP Media Center m7160n). Please Help!HJT LogLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:40:29 PM, on 2/8/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\App... Read more

A:Laggy/Sporadically freezing Computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for p... Read more

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Hello. I am trying to clean up my friend's computer. I have run Spybot S&D and Ad-Aware, which found several types of spyware/malware. Scans now appear clean, but the computer is lagging for no reason, and I haven't been able to find a cause. It will go from 10-20% usage to 100% with nothing major being run. Whie it is at 100% CPU usage, the system freezes for a few seconds. Does anyone have any suggestions? Thanks in advance.

The computer is a Dell, Intel Celeron 2.53GHz with 512 MB of RAM. It is a 108GB HD with 100GB free.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:47 PM, on 11/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\C... Read more

A:Spyware and Laggy Computer

Ok, I think this computer has Virtumundo or whatever. I get the Driver Cleaner 2006 box that comes up ocaisionally. However, neither VundoFix nor Vundobegone found anything to remove....

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Check this out

Logfile of HijackThis v1.99.1
Scan saved at 3:12:21 PM, on 2/17/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_04\bin\jucheck.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Save\Save.exe
C:\Documents and Settings\Josh\Application Data\?racle\?ttrib.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Documents and Settings\Josh\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/explore.html
R3 - URLSearchHo... Read more

A:Laggy Ad and Spyware filled computer. HJT!

download http://www.mvps.org/winhelp2002/DelDomains.inf

Right click the DelDomains.inf file and click Install, making sure Internet Explorer is closed. You won't see anything happen. Give it a minute.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

Fix these with HJT mark them, close IE, click fix checked

R3 - URLSearchHook: (no name) - {445D6251-8DB0-D715-C1D9-F18AAFD6F9B3} - C:\WINDOWS\System32\xeeqgp.dll

O2 - BHO: (no name) - {445D6251-8DB0-D715-C1D9-F18AAFD6F9B3} - C:\WINDOWS\System32\xeeqgp.dll

O2 - BHO: (no name) - {76C4F275-149C-106C-EC1B-6D2365B99EBB} - C:\WINDOWS\System32\hanphh.dll

O4 - HKLM\..\Run: [xload] "C:\WINDOWS\xload.exe"

O4 - HKCU\..\Run: [Teap] "C:\DOCUME~1\Josh\MYDOCU~1\STEM~1\winspool.exe" -vt mt

O4 - HKCU\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"

O4 - HKCU\..\Run: [Nzqn] C:\Documents and Settings\Josh\Application Data\?racle\?ttrib.exe

O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} (MediaGatewayX) - http://static.zangocash.com/cab/Zang...ridge-c139.cab

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTick...cab?refid=4823

O23 - Service: Service - Unknown owner - C:\WINDOWS\System32\Service.exe

Click Start > Run > and type in:


Cli... Read more

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I have an issue on my hands which is.. interested, to say the least. My self-built system has been stable and running almost constantly since last October/November. No issues whatsoever. On Apr 9, before going to bed as usual, I started up BitTorrent so it could run my downloads during the night, turned off AVG Firewall and turned on Windows Firewall (since my BT client didn't like AVG at all). When I woke up in the morning, I moved my mouse to check the download, and the screen was frozen up, just the start menu bar was showing, then the mouse cursor froze up too and the computer made a beep. I restarted it, logged it in, left for school, and when I came back it did it again.

I disabled all screensavers, hard-disk turn-off, monitor turn-off, etc. It should remain on constantly and never turn off a monitor, hard-disk, turn on a screensaver, or go into suspended mode. Left it sitting, and like 20 minutes later I came back it did its freezing thing again. I've tried doing a repair install of windows, the problem kept coming back. Then I backed up my important docs and music to another HDD, formatted my drive, and did a clean install. It ran great for a while, got all my drivers and programs back on the computer, and the next morning it was frozen up again.

I've tried system restore, fixed the master boot record with the recovery console, fixed the boot sector, nothing fixes it. I can boot it into safe mode and it WONT do this freezing thing. But as soon as I'm in regular ... Read more

A:System freezing after idle.. out of ideas :(


The fact that this happens with you're not using the system leads me to believe that you might have some power-saving feature enabled. Disable any/all power saving, suspend or hibernation features in both Windows Control panel and in your motherboard's BIOS setup. Also disable any screen savers you might have configured. Basically configure your PC as always on - don't allow it to power anything (hard drives, monitors, etc.) after a certain period of time. You may have to go into Device manager and manipulate the power settings configured in device driver properties (such as your Network card, etc.).

Have you recently updated any video drivers, other drivers, applied any patches to either Windows or your OS?

Based on the detail of your post - you obviously know what you're doing so it seems like you've eliminated most of the obvious causes for this problem.

If you're overclocking or have changed any BIOS settings since this problem started happening - change them back to the old settings.

Hope this helps.

- John

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Just so you don't have to read all of the stuff below this line I'm letting you know I fixed the problem. It was the RAM. When I inserted the new RAM I evidently didn't seat it properly. I went back, removed the new RAM sticks, rebooted and all was fine but down 8 gb. so I staggered the new RAM between the previously existing RAM and that took care of the whole problem. NOT A VIRUS or MALWARE. More of a bad placement of additional new RAM to bump it up to 16 gb. Owner error.
I left this up so you might be able to identify with the issues I was having and might want to start with the RAM first. My next step would've been the GPU.
Here's the original post on 03/26/2015...
I recently upgraded my gaming computer with 8 gb of Crucial Ballistix RAM (2x4gb SPORT ddr3 -1600 pc3-128000). I had 8 gb FM2+/FM2 ddr3 RAM in the machine already. This brought my total RAM to 16 gb. It was installed onto a Gigabyte GA-F2A&A8M-D3H Motherboard. I have an AMD Sapphire Toxic R9 270 X (2gb RAM AMD Radeon R9 Series Graphics Card), an AMD A-10-6800K APU and a Rosewill 850 Watt power supply. It's a 64 bit O/S with Windows 8.1.
Prior to the upgrade of RAM I downloaded the Premium version of MalWarebytes Anti-Malware and installed it. I the installed the RAM and turned on the computer. The computer recognized the RAM. It also automatically updated Windows 8.1. 
I installed a second LG DVD RW drive unit and the NERO pr... Read more

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Windows 7 Enterprise 64bit
Clean installation to windows 7 from Windows XP professional
Hardware 18 months old
OS installed 2 weeks ago

I am currently facing the lovely BSOD error. The computer was recently upgraded from windows XP to Windows 7 enterprise 64bit , this was a fresh installation from XP. The computer originally came with pre installed with Windows 7 installed but was downgraded to XP to meet company IT requirements. We have now been given the go ahead to trial windows 7. However after installation we are now facing issues of very random BSOD moments. Sometimes while using access or excel. At other times the computer could be totally idle. I would like to mention that our IT team upgraded the RAM in the computer from 4gb to 8gb prior to the Windows 7 installation. I do have a feeling that there is an issue with the memory which is causing this issue. I have attached my BSOD zip pack and would be very appreciative if one of the guru's could assist me on the matter.



A:BSOD - Crashes while computer idle/not idle (Unpredictable)

perfmon /report shows that these critical chipset drivers aren't installed:

Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Simple Communications Controller has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Serial Port has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

If needed the PnP ID's for these devices are:
Win32_PnPEntity.DeviceID="P... Read more

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This is my second time posting on these forums. I had great help last time for my problem and really appreciated it. Now i'm back with another malware, i tried to fix it myself with no avail.

My current problem has to do with "System Security." I think i got it while browsing a web site from a pop-up, i thought i had avoided it, but then System Security kept popping up, scanning my computer and saying i was infected with "Lsas.Blaster.Keyloger." My desktop background was also changed to a black and red wallpaper saying something about my computer being infected and that i need to fix it.

I tried fixing the problem by scanning with ad-aware and registry booster, i used both in safety mode because every time i start the computer in normal mode it either freezes or restarts moments after it starts loading up the desktop. In safety mode i also deleted:

c:\Documents and Settings\All Users\Application Data\13998594.exe



as well as the system security folder(s)

I checked:
but i didnt find it in there nor any other weird sequences of numbers.

So now, I am stuck with no idea what to do next because:
1) I can't start my computer in normal mode.
2) I can't run Malware bytes, Spybot Search and Destroy, and ComboFix in Safety Mode.

As of now, my computer is still freezing up or restarting as soon as it starts up in nor... Read more

A:System Security Malware + Computer freezing on start-up in normal mode

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My computer keeps freezing. It has been running slow at odd times recently too. I undated to the patest firefox and it will not run (not sure if that is related)Here is my Hyjack This, then DDS.txtI am new here so if I don't post the right information or if I post information I shouldn't please tell me. I am running win xp pro with sp 3, a Shuttle XPC with AMD 64, I keep it updated and updated today. The freezing is just random, but started today frequently. Sporadically when online everything slows down too.When I run RootRepeal it freezes immediatly.I see some errors in Event Viewer but don't get information I can use from MS on these. I have these copied in a text file. The errors happen when bootedit some additional info that might help:It barely started today, after a couple incomplete starts, a start last known good config, finally a chkdsk ran and it started. chrome is running very slow. when firefox would not start I uninstalled, and tried to find everything not uninstalled to remove. I removed a lot of temp files in my docs & settings to make sure. re-installing did not get it to run. ESET NOD32 showed a lot of blocked packets in the firewall log yesterday, 30-40 of them.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:26:09 PM, on 1/6/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16945)Boot mode: NormalRunning processes:F:\WINDOWS\System32\smss.exeF:\WINDOWS\system32\winlo... Read more

A:Computer Freezing, I think I have a Malware Problem

I did a system restore and it stopped freezing. When I start takes a few starts, each time processing windows a little further, until it pops up chckdsk then agter that it runs ok.done that twicechkdsk deletedGur.6.tup Index $130 of file 72Gur "" "" file 124metabase.bin "" "" file 124AO183.410.141 "" ""FILE 8460WPDNSE "" "" FILE 10224SVCHOST.EXE-3530F672.PF "" "" FILE 21768SVCHOST~1 "" "" FILE 217168there were some recovery files shown in the chkdsk but they scrolled by too fast to readMalwareBytes quickscan a few days ago showed nothingESET Smart Security recent detected threats shows this:1/10/2010 5:56:22 PM Real-time file system protection file F:\WINDOWS\dzinst.exe probably a variant of Win32/Agent trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: F:\DOCUME~1\WARNER~1\LOCALS~1\Temp\VZN.exe.1/10/2010 5:48:28 PM Real-time file system protection file F:\System Volume Information\_restore{7ADBB2C6-E688-4711-9C99-97784041BD15}\RP631\A0165778.exe probably a variant of Win32/Agent trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: F:\DOCUME~1\WARNER~1\LOCALS~1\Temp\VZN.exe.1/7/2010 12:52:25 PM... Read more

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Lately, I have been experiencing A LOT of problems with my computer. Programs frequently crash or run sluggishly. At times, my taskbar will crash and become frozen.

I have also noticed that I have a lot of process running (I am usually clocking in at somewhere around 45 processes). I have recently installed iTunes, which I can see has about 2 or 3 processes running at a time. I have also have recently run winUpdate and got some new files from that, but I don't know if that also has things running in the background.

I have ran CleanUp, AdAware, Spybot, and I have a Microsoft AntiSpyware constantly running in the background, so I don't think adware or spyware is the problem.

This is the only forum that I know of that can offer help for these kind of things, and you have proven to be very helpful in the past. If this is in the wrong place, I apologize.

Here is my HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:03 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\Omni... Read more

A:Programs and computer constantly freezing or crashing... is spyware the problem?

One thing that could be causing your problems is the fact that you have both Norton And AVG running. You should never run two antiviruses at the same time. They conflict with each other and cause all sorts of problems as well as decrease your protection. You need to pick one and get rid of the other.

Also you need to disable some of those unnecessary apps you have running at startup. They are draining your computers resources.

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Hi I have a toshiba satellite s305-s5921 that originally came with vista. I have upgraded to windows 7 and have had the freezing in idle and the bsod errors happen many times. I have tried clean boot..[how do I know which services and system tools are working or conflicting in Win7?] and several other options that should have worked. But often times when I leave the laptop for up to 15 minutes I must hard reset due to a black screen or a bsod error message. I have followed your instructions with the SF diagnostics Tool and now i will upload my info i guess in hopes someone will help. i dont have a screen shot because i haven't had the problem today and I just found this forum today!!

A:Toshiba laptop freezing when in idle and often get the BSOD

There aren't any .dmp files in your zip file.

Follow this tutorial to enable .dmp file creation, then when you get another BSOD re-run the SF Diagnostics Tool and upload the new zip file:
Dump Files - Configure Windows to Create on BSOD

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Ok so this just started happening a few days ago, but my computer has been freezing after going idle. Sometimes, I'll move my mouse and it will freeze on the screensaver, other times, it'll clear the screensaver and then completely freeze, and other times it will freeze everything except the mouse... Not sure what happened. I don't believe it's an over heating problem as I've dusted out my laptop as well as using a cooling pad. It's no hotter than it normally is. Any thoughts are greatly appreciated!

DDS (Ver_10-03-17.01) - NTFSx86
Run by Blue Fox at 15:39:42.53 on Wed 07/28/2010
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2037.949 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k Loca... Read more

A:Computer freezing when idle...

please disregard this post. I have determine that my antivirus was the main cause and have sense fixed my issue.

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Hi there,

As it says in the title, my computer has all of a sudden started to give me a BSOD about a minute after I wake the computer up from Sleep Mode. Also, if I leave the computer for more than 15 minutes I come back and the computer has frozen so I have to manually restart it. Every once in a while I've gotten the BSOD while I'm in the middle of doing something and it's been hours since it was in sleep mode.

So far I've tried to Restore my computer back to before the trouble started, and I've also fully uninstalled my video drivers (ATI Radeon HD 5470), and then installed the newest version from ATI's website.

My computer is Windows 7 64-bit, OEM version from Acer.

Thanks for any help

A:BSOD after waking up from Sleep Mode, freezing when idle.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 3 answers

Recently i reformatted my computer due to alot of annoyances. And now when i go to leave my computer just playing music or sitting there for about 10-20 minutes it just locks up, i can move my mouse but i cant click on anything and shortly after my mouse stops moving also. Also sometimes but not often my computer just freezes up when i open Firefox. And always freezes when i try to start my FNA firewall (i uninstalled it, now im just using windows firewall)

When i have an active program running like AVG scanning my computer it doesnt freeze but 10 minutes after it stops my computer freezes and its driving me crazy.

ANY help would be much appreciated.
Temps for my system are around 45c for cpu and system according to nvdia monitorview and for my nforce (assuming thats my video card) is 55c as to my understanding anything under 70c is good

A:Computer is freezing after 10 or so minutes of being idle.

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I've recently had trouble with my computer freezing during virus scans. From what I can tell, this usually happens just as it starts scanning the cache. It also seems to freeze whenever I let the computer go idle and when I try to install games like Fallout 3. I'm not sure if this is an issue with my virus protection (I'm currently using Norton Internet Security 2009) or a registry issue. Thinking that it might be a registry error, I've run C-Cleaner and removed any of the problems it found. I also thought it might be an issue with my drivers so I tried using Driver Max. However, I was never able to install any new drivers because my computer froze whenever I downloaded them. Things used to be worse though and I couldn't even boot. I suspected a virus because I'd recently downloaded some music through vuze so I ran portable anti-virus in safe mode. I did this overnight and while I'm not sure it even removed any viruses, my computer was able to boot the next day. Sorry for the long explanation but I keep thinking of different problems I've had recently. I'm sure a lot of them are just related to the fact that I'm running vista 64 bit but I haven't had too many problems with the OS before. Here's a log from hijackthis if it's any help:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:45:18 PM, on 8/26/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program F... Read more

A:Computer Freezing When Idle 64bit Vista


I don't see any obvious signs of malware in that log, but lets take a deeper look

Please do the following:

Download OTSto your DesktopClose ALL OTHER PROGRAMS.
Double-click on OTS.exe to start the program.
Check the box that says Scan All Users
Check the box that says 64 bit
Under Additional Scans check the following:File - Lop Check
File - Purity Scan
Evnt - EvtViewer (last 10)

Now click the Run Scan button on the toolbar.
Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post.

Read other 2 answers

My computer has been freezing recently when it's idle from time to time. When this happens, I am unable to click on anything and have to restart my computer to fix it. I've scanned with Avira AntiVir antivirus, Ad-Aware, Spybot - Search and Destroy and SUPERAntiSpyware, but they have all come up clean.Here's my log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:12 AM, on 10/11/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exeC:\Program Files\UPHClean\uphclean.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Winamp\winampa.exeC:�... Read more

A:Computer randomly freezing when left idle

Anybody, please?

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Hey guys, I have tried getting support from various other sites and even tried signing up on the AMD forums but they will not send me a verification email and I was wondering if someone can help me?

Whenever I come back to the computer after leaving it for a few mins (usually the display turns off) it completely locks up and I cannot see anything on screen, the only way to get back into it is by switching it off manually at the power button. Ive done a bit of troubleshooting but nothing appears to work, I have been using the event viewer to analyze what is happening just before the crash and every time I reboot and check it this error message is in here :

The AODDriver4.2 service failed to start due to the following error:
The system cannot find the file specified.

The weird thing is I could be using it all day and using heavy applications and games etc but its runs smooth without any issue, but as soon as i leave it for around 5 minutes it crashes (90% of the time anyway)

I tried changing the power settings so the display doesn't switch off but the problems still occurs, bare in mind i left it on its own for a few hours so i wasn't around to see what happened before it crashed.

I found a website Event ID 7000 AODdriver4.1 error fix - Radeon - Graphics & Displays which told me to remove the problem driver from the device manager and remove the keys but the problem keys keep returning.

Also i found that i had 3 sets of keys in the registry aoddriver 4.1, 4.2 & 4... Read more

A:Computer Freezing after being idle, AODDriver 4.2 error in event log.

Just happened again while watching a video in VLC media player, Except getting a different error when checking event viewer after restart.

The following fatal alert was generated: 10. The internal error state is 10.

this cropped up a number of time over the space of 2-3 hours.

Read other 2 answers

Sorry for not being able to post more specifics in topic but I have just developed a problem with my home computer that has me clueless. A few days ago as I turned on computer, I noticed that my AVG 8.0 free version wasnt completing its daily update, so I tried to go to AVG website and was blocked. Also noticed at same time while using Google to try and find out AVG's correct website name that no matter what I clicked on during a google search a "anticipatesavings.com" page comes up, I searched AVG, then Spybot, and Ad Aware, the google would list its matches but no matter what I tried to click on, I get a fake generic web search page (80% of the time, its the "anticipatesavings.com" page). I tried to manually enter the website in my upper toolbar, with the same results. I get a Internet explorer error for any type of virus removal, spyware removal, or malware removal websites BUT I can go to any other type site by entering the correct name. So it appears I have been affected by something that has overtaken my google searches and will NOT alow me to go to any type of help sites. I couldnt even bring up my AVG, Spybot, or AD Aware to run a scan to see if I could fix it. This is new to me and I havent heard anything about any type of problems like this before so Im at a loss. Any help would sure be appreciated, I hope I explained it clearly enough, if not please ask questions and Ill try to answer! Thanks

A:new virus, malware, spyware? problem on home computer

You are infected and I will move you to the proper forumFor starters, see if you can download Mbam:-----------------------------Welcome to BC.Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the ... Read more

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About a week ago my laptop has slowed to an extremely slow speed where booting up takes an actual 10minutes and trying to navigate through anything is very slow. When i boot it up the log on theme is very slow and sounds very crackly. The same goes for playing a standard avi (doesnt matter if its 7mb or 700mb in size) I dont have a clue what the issue is or if its one of the above mentioned in the title. There have been a number of things prior to this occurring that could have caused it like installing programs such as Speed Up My PC, Registry cleaner or accessing dodgy emails in hotmail so i could block the domains. The windows scan disk that boots up can take over 12 hours never finds anything nor do any anti-virus or adware scans(i.e spybot finds a few token ones but deletes them).

My laptop has average specs i would say AMD Turion 64 2.0Ghz, 512 KB L2 cache 100GB HD with 20GB free 1 GB DDR2 running Windows XP SP2. I have updated my windows drivers but this has not resolved anything. I have also defragged my drives(took over 10 hours).

If someone has any idea of what this could be, it would at least point me in the right direction because as it stands i have absolutely no idea whatsoever of whats happening.

Thanks in advance

A:Virus, Spyware, Hardware or Malware?

What i have also done is a virus scan by the free AVG edition and avast which has shown no issues. System restores did not resolve anything so i deleted them incase there was something hidden in them. A HDD health program showed my HDD was at 100%. Another thing i have noticed is that there seems to be more programs running than before(could be imagining this), and when i ran a program it showed two programs that were set as high priority in cpu usage. Not sure if this is normal.

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Hello, thanks for taking your time to read my post.

My laptop has become increasingly slow, and my internet browser freezes, lags, shuts down etc.....

I followed all steps in this thread.... http://www.techsupportforum.com/f284...ow-532075.html .... but it's still slow.

I feel it runs deeper than just malware/viruses, but I'll leave that up to you experts to discover. The reason I think it's deeper that that is because I received a call from "Windows" saying I'd downloaded something malicious. I didn't trust these people so I done a google on it and turns out it's a scam of some sort. I won't post links but if you feel the need then google "Just got a call from Windows" or "Just got a call from Microsoft".
Anyway, the folders they got me to look into a lot of the stuff had Errors or exclamation marks on them.
If you want I'd be happy for someone here to have a look using team viewer to see if I have a big problem.

Anyway, here are the logs etc that are required according to the sticky...
(I zipped the files as it said, but it still looked like a winrar folder, so if it's wrong I'll try again)

Thanks again.

DDS (Ver_10-12-05.01) - NTFSx86
Run by Admin at 23:29:22.11 on 10/12/2010
Internet Explorer: 8.0.6001.18943 BrowserJavaVersion: 1.6.0_22
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.353.1033.18.3070.1589 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD09... Read more

A:Laggy Laptop, Laggy Internet Browser - Deep problem? - Help Please

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Due to the restrictions on Vista, all tools should be started by right-click > Run as Administrator


You will have to uninstall AVG in order to run ComboFix. If ComboFix still detects AVG after uninstalling AVG and rebooting, try removing AVG remnants with AppRemover:

Please download AppRemover and Save it to your Desktop. Double-click AppRemover.exe and follow the prompt to run it then click 'Next'.
Vista/Win7 users, right-click and choose 'Run as administrator'.
Under 'Select Removal Type' select 'Cleanup a Failed Uninstall' then click 'Next'.
Once the scan is complete, fol... Read more

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For the past couple days on and off my computer runs slowly, folders, webpages, etc take forever to open, and during this state I get constant lag every other second(very noticable when moving the mouse, it looks like it's jumping around).

Also when this started happening I've been getting blue screens of death often, saying something like this,

"A problem has been detected and Windows has been shut down to prevent damage to your computer.


If this is the first time you have seen this message, restart your computer. If this screen appears again follow these steps.
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options, such as caching or shadowing. If you need to use a safe mode to remove or disable components, restart your computer and press F-8 to select advanced startup options, and then select safe mode."

Then it has a bunch of info like "STOP 0x000000D1" and 0x00000014, 0x00000002, 0x00000000
Address nvstor32.sys

I get these blue screens randomly, even when just sitting idle. I had this computer a few months and I never changed any hardware, and I don't know what software would cause this.
I heard my motherboard drivers might be the problem, but I updated it and p... Read more

A:Computer running slow/laggy, BSOD

Hi big fat lazy

I can see why you were pointed to the motherboard drivers - the driver file mentioned in your error message is the "NVIDIA? nForce(TM) Sata Performance Driver" (to use nVidia's exact description). The location for the legitimate file should be C:\ Windows\ system32\ drivers\ nvstor32.sys (where C is the drive-letter of your system-drive). And when installed correctly, it should have a corresponding value in the Registry: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ nvstor32
SCSI Miniport

If you are using a RAID setup in the Bios, check in on it's settings = if you've had a power surge in your neighborhood, settings can get a bit off.

If you are overclocking, return to stock speeds while troubleshooting.

If you have decent backups: since the PC is so new, you certainly have the option to run the Recovery/Restore disk-set. If such a bare-metal recovery fails, you may have a hardware problem that should be covered by the warranty (take it to the vendor & let them have a look).

Best of luck
. . . Gary

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So I logged into my work computer this morning and found that, not only did it take unusually long to start up, but everything is running slowly. Also, in the task manager, everything is taking up way more memory than normal and when I do anything that results in a message box (stopping a process in the Task Manager, replacing stuff in a text document, etc) I get that oh so horrible system beep.

I don't really suspect a virus or anything, I'm pretty careful about that type of thing. However, last night, I tried to save a Photoshop file (which really taxes my computer though I'm sure you can guess that from my specs) but it froze while saving. I knew it was wrong but I really had to get going so I told the computer to shut-down. I figured that that was the best way to get out of there quickly. Still, at worst, I thought I would have corrupted the file, I never suspected that my computer would freak.

Also, I'm not a computer admin (note: "work computer" thing in first sentence) so any solution that requires that type of permission will make things a bit more difficult.

Here's my system specs:

Microsoft Windows XP Professional
Version 2002
Service Pack 3
Intel Pentium 4 CPU 2.40GHz
2.39 GHz, 1.00GB of RAM

I ran HiJack, here are the results:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:37 AM, on 5/13/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Runn... Read more

A:Computer is slow/laggy and message boxes cause system beep

You are running two antivirus programs on your computer, Avast and Symantec. Never install more than one on a computer.

Run the Norton Removal Tool.

You can also uninstall Windows Search from "Add or Remove Programs". It's a useless system resource hog pushed by Windows Update.

You should also change Automatic Updates to Notify me but don't automatically download or install them.

Click Start > Run > type msconfig

Select the Startup tab.

Uncheck everything but Avast.

Read other 1 answers

Hey guys. I have a system here at a place I work that's come back in several times for the same issue. About 5-10 minutes after booting into the OS, the system completely freezes.

Steps taken:
- RMA'd fisrt HDD
- Used another HDD while waiting for shipment
- Installed replacement HDD once received
- New MOBO installed
- Tested RAM with memtest - All passed several times
- Ran Burnin test with no errors
- Obviously format and clean install on new HDD
- Applied new thermal paste on the CPU
- Added an extra fan for heat dissipation

The only thing I am left to think is that the AMD Phenom II might be faulty (used a little over a year) and is the main cause of all the problems. With that said, he's gone weeks without problems sometimes and they the issue reoccurs.

If anyone has a suggestion as to what may be causing this, please let me know. Thanks again!

A:System / OS freezing - Checked all hardware?

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Operating System: Windows 7 build 7600
This system is maybe about 5 years old,(Custom Built)

Well my computer has been getting BSOD errors for about a month now, and i know i should have gotten help along time ago before it got worse. I have been Getting Driver_IRQL_not_equal, IRQL_not_equal, BAD_POOL_HEADER, and another issue, if i leave my computer idle for a while, or while i am just regularly using it, it will just freeze up to where you cannot put in any input whatsoever, and the only option is to force shut down/restart by pressing the Power button. I tried to do what was instructed in the BSOD posting instructions, but my computer froze in the process, so i hope what i provide is enough, please ask me any questions, or tell me what else i need to provide because i really want to fix this problem.

******** I am running this computer in safe mode right now because the BSOD errors are coming at the very initial startup of the computer, and for some reason the uploading of the Crash Dump Zip Is Failing, So I am Providing a different download link.****

Crash Dump Files: http://www.sendspace.com/file/3tn0ca

A:Multiple BSOD Errors and A Computer Freezing problem

By the way this is 32 bit windows

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HP ProBook
Windows 10
Intel Core 2.50 GHz
RAM 4.00 GB
64 bit operating system
I haven't been on here in ages, but now that I'm using this computer again for job searching it seems to be giving me a lot of problems. Freezing, hanging pages. Would appreciate some assistance in checking things out. Not even sure what information you need from me first.

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Hi there,
When my system is idle, it shuts down and I get the BSOD and am told to start it normally, safe mode etc.
I will be so grateful if you can help me resolve this problem!!

(i've attached the generated files that you specified to this post
The report is also included in the ZIP folder)
The error is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042D9A10
BCP3: FFFFF80000B9C518
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:


Sony Electronics
Viao Computer
Intel(R) Core ? i3 CPU M350 @ 2.27 GHz 2.27 GHz
RAM 4.0 GB (3.67 GB usable)
64 bit OS
System is 1 year old.
Original OS is still installed.

A:BSOD when System is idle

Quote: Originally Posted by BlueMis

Hi there,
When my system is idle, it shuts down and I get the BSOD and am told to start it normally, safe mode etc.
I will be so grateful if you can help me resolve this problem!!

(i've attached the generated files that you specified to this post
The report is also included in the ZIP folder)
The error is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042D9A10
BCP3: FFFFF80000B9C518
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:


Sony Electronics
Viao Computer
Intel(R) Core ? i3 CPU M350 @ 2.27 GHz 2.27 GHz
RAM 4.0 GB (3.67 GB usable)
... Read more

Read other 4 answers


I'm new here so i'm hoping you can help.

I recieved my computer from a family member about 6 months, when he gave it me he told me it had a problem of BSOD, my knowledge of computers is limited and having read forums i have tried to update all my drivers, i have also unplugged different equiptment attached to the pc but still i get the BSOD after the system is idle and has been brought back to life, this happens anywhere between 1-15 mins of it being brought back to life.

following is my system info, and i have (fingers crossed) attached the dump files.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KATY-PC
System Manufacturer Packard Bell NEC
System Model 00000000000000000000000
System Type X86-based PC
Processor Intel(R) Pentium(R) D CPU 2.80GHz, 2793 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD W7301VP2.031, 17/02/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Katy-PC\Katy
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 829 MB
Total Virtual Memory 4.00 GB
Available Virtual Memory 2.63 GB
Page File Space 2.00 GB
Page File C:\pagef... Read more

A:BSOD following system idle

Hello, welcome to SevenForums!

I have taken a look at the dumps you have provided, and after debugging at least ~10, all 10 were caused by HDAudBus.sys (HD Audio Drivers) with the same 9F bugcheck (driver power state failure).

I'd recommend uninstalling your current audio drivers and installing the latest audio drivers for your system.

* *
* Bugcheck Analysis *
* *

A driver is causing an inconsistent power state.
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 85bf81e8, Physical Device Object of the stack
Arg3: 82769ae0, Functional Device Object of the stack
Arg4: 84f46bc8, The blocked IRP

Debugging Details:










82769a94 82708f0f 0000009f 00000003 85bf81e8 nt!KeBugCheckEx+0x1e
82769b00 82708f88 82769bac 00000000 8277... Read more

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I got a BSOD while the computer was just sat there doing nothing it had been idle for about 10 mins then BOOM a BSOD
Anyway posted a report

Micky y

A:BSOD while system was idle

Hi Mickyd,

Please uninstall Malwarebytes and download a fresh copy of the installer.
That should resolve any problems with Malwarebytes.

Child-SP RetAddr : Args to Child : Call Site
fffff880`132e90c8 fffff800`039bcbe9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`0414000c : nt!KeBugCheckEx
fffff880`132e90d0 fffff880`01654509 : fffffa80`0cb12010 00000000`00000000 fffff880`132e95e0 fffffa80`0cbcbde8 : nt!ExFreePool+0xca9
fffff880`132e9180 fffff880`016d53a5 : fffffa80`0cb12010 00000001`00000006 00000000`76696546 00000000`000001ba : tcpip!WfpPoolFree+0x19
fffff880`132e91b0 fffff880`015c4967 : fffffa80`0909ad50 00000000`00000000 fffffa80`0a11fa20 00000000`00000000 : tcpip!AlepFreeCloneConnectRedirectLayerData+0x55
fffff880`132e91e0 fffff880`015baec6 : fffffa80`0909ad50 fffffa80`0c76a8b0 fffffa80`0cbcbde8 00000000`00000030 : NETIO!ClassifyContextCleanupRoutine+0x67
fffff880`132e9210 fffff880`015b78e2 : 00000000`00000042 fffffa80`0cb12010 fffffa80`0cbcbde8 fffff880`00000000 : NETIO!WfpObjectDereference+0x16
fffff880`132e9240 fffff880`0170b52c : fffffa80`0909ad50 fffffa80`0cb12010 fffff800`03881296 fffffa80`0909ad50 : NETIO! ?? ::FNODOBFM::`string'+0x8154
fffff880`132e95b0 fffff880`015c4884 : fffffa80`0cbcbd70 00000000`00000000 fffffa80`0ca1f5c8 00000000`00000000 : tcpip!AleInspectConnectRequestComplete+0xcc
fffff880`132e977... Read more

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Hello People,

i just built a new system and so far Windows 7 64bit crashed three times with a BSOD. The crashes occured when the system was idle and only a few applications were open. I installed all new drivers from the Asus homepage and flashed the bios. Besides a few regular applications i also installed VMWare Player (seems to come up in one dump) and Avira AntiVir Personal. One full pass of memtest86 resultet in no errors. 3D Mark and BurnInTest also worked without a problem.

So i would be glad if someone can figure out the attached Minidumps and tell me what the problem could be e.g. faulty driver/hardware. The mainboard is rated as Windows 7 ready (-> maybe something with the mainboard is wrong or some power save function?).

Thank You
Mobo: Asus P7P55D
CPU: Intel i5 2,6Ghz
RAM: Corsair XMS3 2x2GB
GPU: Sapphire Radeon HD 4670 (Passiv Cooling)
PSU: Seasonic SS-430 GB Active PFCF3 (About one year old, but should be ok)
ST31500341AS ATA
ST3200822A ATA

Dump 1-3:

41 Kernel-Power


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\jupiter\Downloads\121209-23384-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symcache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Bu... Read more

A:BSOD when system is idle

Those mostly look to be system files and they are something different each time which tends to point to an underlying problem. Have you tried using the XMP memory profiles for your memory?

Make sure it's set up like this.
4GB 2 x 2GB PC3-12800 1600MHz 240-pin DDR3 Timing: 9-9-9-24 1.65v
Also try 1333Mhz setting

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I have a Dell E6500 running Windows 7 Professional, 64-bit system. It's been running fine for months, but suddenly within the last 48 hours I've had three BSOD's, all when the system was sitting idle. (Programs active on the screen, but I wasn't physically using the system when the crashes happen.)

I spoke with Dell tech support on the phone, and we ran the built-in diagnostics on the system, and all the diagnostics pass.

I haven't installed any new hardware/drivers/whatever recently, although I can't speak for anything Windows Update might have done to my system. (Nothing obvious based on looking at restore points in System Restore.)

The three faults seem to be the same:

Probably caused by : ntoskrnl.exe ( nt+71f00 )
Followup: MachineOwner
1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult ... Read more

A:BSOD when system sitting idle


Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

BSOD Index

I suggest a hard drive and memory test.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder.. Boot from the CD, and run at least 5 passes.

Also run a system files check: Open an elevated command prompt and enter sfc /scannow.

Also, what anti-virus are you using? Could it be scanning in the background as soon as it detects that the computer is idle?

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? OS -Windows 7 x64

? What was original installed OS on system? - Windows 7 x64

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Full Retail Version

? Age of system (hardware)
about 1 year

? Age of OS installation - have you re-installed the OS?
about 3 months

Intel i7 3930k Sandy Bridge-E (not overclocked!)
XFX 6950 Double D HD 2GB DDR5
Sabertooth TUF x79 LGA 2011
Corsair HX850 850 Watts
Corsair Vengeance Red @1866Mhz (native, not overclocked) 16gb

User Comments:

BSOD seemed to occur on system idle. May have occurred while system was asleep, not completely sure. PERFMON + JCGRIFF ATTACHED


A:BSOD - System idle during occurence


The attached DMP file is of the MEMORY_MANAGEMENT (1a) bugcheck. This is generally memory related. I am going to recommend running a Memtest to see if your memory is healthy. Run for NO less than ~8 passes (several hours):



Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memo... Read more

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Hi Guys ...

For some obscure reason my system keeps crashing when it is on idle mode. I keep gettin that darn infernal Blue Screen, I have tried each and everythin possible yet the issue is not resolved.

The dump files are attached.

Thnx a Bunch ...

Ciao 4 now.

System Specs:

Dell Optiplex 760
Intel Core 2 Duo 3.15 GHZ
Samsung 200 GB SATA DRrve
1 x DVD-RW
1 x DVD-Rom
Nvidia GT 440 4 GB SDDR3
Creative Sound Blaster Audigy Zs 7.1

A:Randon BSOD's When System Is Idle

Hi Guys ...

Got another BSOD ... can sum1 plz help as to watz wrung wid my sys ... wud appreciate it.

Thnx a Bunch.

Read other 1 answers


I recently installed two brand new HDDs into my PC. One normal 7200 RPM Sata 6GB/s Western Digital Caviar Black 2TB and one 120GB OCZ Vertex 3 SSD.

As I was entirely replacing my old HDDs I simply removed both of those and put both my new ones in and made a fresh install of Windows 7 Ultimate 64bit (genuine version obviously, and OEM that I got with my original PC).

I have my bios in ACHI mode (instead of IDE) and everything else in the bios should be right.

I have an Asus P7P55D-E, with an i7 860 and an Nvidia GTX 460 and 8GB DDR3.

The only codes I see in the event viewer before the BSOD is:
The VSS service is shutting down due to idle timeout.
Event ID = 8224

In my motherboard I have tried switching from using the Marvel 6GB/s plugs to the Intel SATA II plugs. The BSODs still occur.

A:BSOD while system is idle after a few hours

Hi NeonAnderson

You don't have any minidumps in the uploaded folder.

Please follow these steps to enable minidumps.

Go to Start and type in sysdm.cpl and press Enter.
Click on the Advanced tab.
Click on the Startup and Recovery Settings button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select "Small memory dump (256 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump

Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Now wait for the new crash\bsod and rerun the,

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Having random crashes and restarts. Cant find a cause, cant figure out how to read the bsod error report, otherwise I would stop bothering you guys on here. Crashed many times last few days even while idle, and while internet browsing. Deleted the earlier dumps so I can have a smaller managable file., attached it.
Please help the monkey

A:Random BSOD, cant pin down, happens even while system idle

look Im on top trying to see.
Just went through and did a bunch of windows rollback updates, lets see how this goes

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First, my thanks in advance to any who may help with the trouble my laptop is serving up to me.  Below please find what I hope will be a thorough report on the matter. If you need anything further, please LMK, as I will regularly check back for your advice.
Description of the problem
List of what I've already done to ID source and correct trouble
Link to the Speccy URL of system specs
Cut and paste of results of MiniToolBox scan
Description:  BSOD after computer is left idle (no key strokes) for approx. 15 minutes.  If left alone for longer period of time, system will automatically shut down and restart.
First sign of trouble, groggy browser with load times for common pages. Browser fails to respond to command to close. Task manager (for forced shutdown) slow to open. One TM open, request to "restart computer" requires approx 2-3 minutes to begin. Sometimes works, but more often.... BSOD pops up.  Important detail: This only happens when computer idle.
Key Detail 1: In preparation for full-system failure, I backed up and deleted all files in My Documents folder.   Several Javascript files have since appeared.
Key Detail 2:  I'm running LastPass password management in my browsers and Bombgar Remote Support may be running in the background.
Key Detail 3: When this issue occurs, I've noticed that the wireless internet connection is often slow to be reestablished during system resume.
List of Corrective Efforts T... Read more

A:BSOD After Extended System Idle

to the forum mate.
SMART data collected by Speccy shows your hard drive is slowly failing.

C5 Current Pending Sector Count: 200 (199) Data 0000000014
C6 Uncorrectable Sector Count: 100 (253) Data 0000000000
There is at least 14 bad sectors in the HDD  which means the disk's condition is fatal. I would replace the drive as soon as possible. You can run a test with manufacturer's diagnostic tool for confirmation.
Run Western digital data life guard diagnostic from the above link. First run a "short test" with it. If it doesn't detect errors, run the "Extended" test. If either one of the test detects errors, it is better to replace the drive than trying to repair the errors.


Additionally, your CPU seems to be a little over heating.

Intel Mobile Core 2 Duo P8600 @ 2.40GHz: 56 °C
Please clean the system interior, heat sink fins and reapply the thermal compound (if necessary).

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I just built a new system (specs below) and have been experiencing a number of issues. I was getting BSODs right off the bat and was able to find a bad RAM stick with memtest. I removed it and then the system seemed to be running fine. I was able to run prime95, furmark and 3dmark without any crashes. I have also been playing Crysis 3 at max settings and no issues there either. Also had the system OCed to 4.3GHz, but I have since taken it back to stock speed.

The problem seems to be whenever the system sits idle. It crashes overnight and while I am at work (approx every 12 hours). Dump files are pointing to hal.dll and ntoskrnl.exe. I ran the Windows Memory Diagnostics and found no issues.

Then I enabled the driver verifier and got BSOD before windows finished booting. The dump file pointed to ntoskrnl.exe. I have uploaded a zip with the dump files.

By systematically going through the various drivers in verifier, I seem to have narrowed at least part of the problem to grdrv.sys. I renamed grdrv.sys to disable it. Still BSODed over night after disabling that. 3 times between 11:56PM and 12:41AM.

I left memcheck running today while I'm at work to see if there are any additional errors, but it wasn't finding anything on the first 5-6 passes. After finding and removing the bad RAM module, I did not do a fresh install of everything. Should I? Could the bad RAM have corrupted something during Windows or driver installation?

Drivers are all up to date.

Intel Core i... Read more

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A month ago I wanted to vamp up my computer so I got 2 new sticks of RAM and I also re-installed Windows in order to clear a lot of the junk on it. Shortly afterwards I started to receive BSOD's. I tried different chat sites which suggested testing the RAM, checking for out of date drivers, and even replacing the graphics card. I have done all of these and I am still receiving BSOD's. I have done all that I can think of and that I am capable of with my knowledge thus far.

A:BSOD 0x0000000A while system idle

Welcome to SF, Maargoth .

A single dump is not much in terms of establishing a pattern, you can manually check the minidump folder.

If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

The single dump posted, is showing that the issue appears to be originating from the wireless adapter,
NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter, and its old drivers.

BugCheck A, {0, 2, 1, fffff800030e093c}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys

lmvm scmndisp
start end module name
fffff880`01649000 fffff880`01653000 scmndisp T (no symbols)
Loaded symbol image file: scmndisp.sys
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 13:30:22 2011
Driver Reference Table - scmndisp.sys

du fffff8800aa8f980

BCMH43XX Broadcom 802.11 USB Ne Kernel 4/19/2011 2:13:08 AM

lmvm bcmwlhigh664
Browse full module list
start end module name
fffff880`02016000 fffff880`0214d000 bcmwlhigh664 (deferred)
Image path: \SystemRoot\system32\DRIVERS\bcmwlhigh664.sys
Image name: bcmwlhigh664.sys
Browse all global symbols functions data
Timestamp: ... Read more

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Hi I am having some issues with windows 7 on my partners computer the computer keeps bluescreening and i cannot work out why first off i thought it was over heating but i have reseated the CPU and GPU with new thermal compound I thought I had fixed it when it continued to bluescreen today

I can leave the system idle and it still bluescreens so doubt it an over heating problem after all

Any help would be appreciated

A:BSOD On partners system even when idle

Hi hunter68uk.

Can you download and install Drivers for Atheros AR5007G and Windows 7 ?

Driver Install - Device Manager

Let us know the result.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {44, 2, 0, fffff880042768c1}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+5c8c1 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is ... Read more

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For the last two months or so I've been getting freezes, crashes and blue screens on my primary windows pc. There doesn't appear to be any clear pattern to when these occur, but they do appear to happen at least once a day. I've no explanation as to what the root cause of these is. I've checked my dump files and at the moment the errors I've been getting are MEMORY_MANAGEMENT, IRQL_NOT_LESS_OR_EQUAL, KMODE_EXCEPTION_NOT_HANDLED, KERNEL_SECURITY_CHECK_FAILURE and SYSTEM_SERVICE_EXCEPTION. For the IRQL error which happens most frequently I checked my IRQ table and found that four pieces of hardware were in conflict, those being the usb host controller with the network card and the graphics card with the on board sound card. Whether this is a hardware or software fault I do not know. Every piece of hardware I have is pretty much brand new other than my RAM. I've run the windows memory diagnostic program and found one ram stick to have some sort of hardware fault. I removed that ram stick and continued to use the machine after that, however I've just had the machine freeze and crash once more. Any help you can provide is appreciated.


A:Several BSOD messages/Freezing/Crashing on New Hardware

If any Gigabyte software is installed, remove it. Gigabyte software is known for causing bluescreens.

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

Diagnostic Test


Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Update your Broadcom network driver
Driver Reference Table - bcmwl63a.sys

*** WARNING: Unable to verify timestamp for bcmwl63a.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
7: kd> lmvm bcmwl63a
start end module name
fffff801`af8a0000 fffff801`b035e000 bcmwl63a T (no symbols)
Loaded symbol image file: bcmwl63a.sys
Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
Image name: bcmwl63a.sys
Timestamp: Mon Jul 20 11:54:40 2015 (55ACC560)
CheckSum: 00AC56E8
ImageSize: 00ABE000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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Hello all. Found this site when trying to research my constant reboot issues for my W7 install. I will post some hardware and my software info and the situations regarding reboots and hopefully someone can point me in the right direction. I am concerned I have a hardware issue.


Asus p5q3
Core 2 Quad 8200
Corsair XMS3 DHX DDR3-1333 (QVL for this board); timings set manually
1x640 GB WD Caviar Black SATA (added with the rebuild)
1x250 GB Seagate SATA
2x250 GB WD SATA
1xeVGA 9800GT
PCP&C s61EPS 610W
Saitek Keyboard, Logitech Mouse

All added with a system rebuild:
1xSunbeam RHK-EX-BA Fan Controller
4x120mm Scythe fans
2x120mm DD fans for 2x120 Black Ice Rad
1xDD DDC-12V Pump
I have been running this machine save for the 1x640 and water cooling since this time last year. I had frequent issues with the RAM and after discovering that the RAM I had purchased was removed from the QVL by Asus, I quickly found replacement RAM that I am still running. I had been running Windows XPx64 and XPx32 until the W7 Beta came out. From then on I ran the W7x64 Beta and later the W7x64 RC. I am still running the RC but have started having issues about 2 months ago. I would return home to find the computer had restarted at some point. I could not find if this was an update reboot or a fault reboot and this would not happen when I was using the machine. About 1 month ago I started getting random restarts, no BSOD when using the machine. It was infrequent.

I then... Read more

A:Crashes and freezing, no BSOD, possible hardware issue?


When we see the crash dump(s), we will most definitely have suggestions or answers for you.

Install the latest Win7-x64 lan driver from here:


If you're running AVG, completely uninstall that.

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