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make a phone call on HP notebooks folio g1 2016

Q: make a phone call on HP notebooks folio g1 2016

For some reason when I press F1 or F2 (keys with little phones on them) they do nothing. There is a little light next to it - it does not come one. all the other f keys work (mute, brightness, etc). F1 and F2 appear dead. I heard this is how one starts a phone call...if that is true, how do you set it up so the keys work. I have already sent my computer back to the factory (after having it for 3 week) and was told everything is good. Not the case really as I had issues with the mute button. BIOS is 1.09, hot key driver has been updated 4 times...I am at a loss.

RELEVANCY SCORE 200
Preferred Solution: make a phone call on HP notebooks folio g1 2016

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: make a phone call on HP notebooks folio g1 2016

There is nothing wrong with your laptop. The left-most function keys are part of what HP calls Collaboration keyboard and are to be used in conjunction with Microsoft Skype for Business to make calls thru Skype. There is an add-on that gets added to Skype for Business which links those special keys to Skype actions, Call, Mute, Hang-up, etc. If you do not use Skype for Business (most likely as the Folio is a personal device) then those keys are not usable, for now. There are discussions to allow the keys to be used for other communications tools, but nothing in the near future - other then SfB




I work for HP. All opinions and comments are my own.

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RELEVANCY SCORE 77.6

hi.. umm id like to make a phone call (local) but dial through my pc and talk through the headphones and microphone instead of using my phone line..

any program allow me to do this ??

sorry for the dumb question but up my searches all im getting are the pc to phone long distance plans and im going ape sh!t over this.. so any help would be greatly appreciated

cya
 

A:make a phone call using your modem

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RELEVANCY SCORE 76

Received fraudulent phone call from 18883113841 claiming to be a dell tech support who later started verbally abusing and cursing. Seems like info has been stolen from Dell. Dell is not taking responsibility and leaving it's customer vulnerable that undermines the trust on the entire Dell company. Who would like to buy from Dell knowing that privacy will be compromised? On behalf of all affected customers, I request Dell to provide the affected customer necessary safeguards to help rebuild the customers trust on Dell by acknowledging their sufferings. Thank you very much.

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RELEVANCY SCORE 64

Hello,  Yesterday I updated my X200 using the lenovo update centre program. I updated the BIOS, Intel management engine (sol) and intel management interface as well as a few drivers such as trackpoint driver. The BIOS seemed to flash fine and laptop was running ok. I then decided to unistall both intel management engine and interface. After each uninstall it asked me to reboot, I rebooted after the second unistall. The laptop was docked, lid closed and connected to vga monitor, mains and some peripherals through docking station. Now the laptop won't boot, it powers on with led, charge light is on when connected but just a black screen, Bluetooth led is also on. Tried removing battery and discharging cmos battery by holding power button, this didn't work. Is the cmos battery dead? Any ideas on how to fix this?  Thanks for reading Neil  

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RELEVANCY SCORE 55.6

I have recieved a phone call stating that they are calling from HP.they have all the information about my computer such as the serial number and product number. The women says it is about fixing 2-3 programs that have been download to my machine and if I don't do it all my data will be lost.the call back name and number are;Shelly White1-800-180-1810













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A:Phone call from HP

@lee56

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 55.6

Some clown with a foreign accent claiming to be from Microsoft security just called and told me my computer was filled with virus and my hard drive was slow.  I played dumb.  He asked why I hadn't opened the email they have been sending me and I claimed I never got any thing.  Reality is, I've been deleting all the bogus stuff without reading or opening the attachments for years.  He then said he wanted me to hit the key on the right of the Ctrl key at the same time as I hit the letter R.   Naturally, I said sure!!  He asked what did I see and I said "Nothing,"  "Try again" sez he.  "Still nothing" sez I.  Nothing happened cause I wasn't touching any keys. LOL Sooo, now he wants to know about my browser so we go around and around with that. So's finally, I tell'em I use AOL.  He wants to know what aol uses and I say, "Beats me, I been using it for 20 years ever since I got on the internet; I just point and click..   So, now he wants me to type in the following into the long white box thing that has http in it at the top.   www XXXX  my xx.com  Letters deleted to protect the innocent. I told him sure, just as soon as I got the Bleepin' Computer forum to check it out and hung up.  I think I wasted a good five minutes of his time while I surfed da net and played dumb with him Here's the # he supposedly called from:    Unknown Name   326-172-... Read more

A:Just got another phone call.

Cybercriminals often use the names of well-known companies, like ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use email to trick you, they sometimes use the telephone, instead....We do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. If you receive an unsolicited email message or phone call that purports to be from Microsoft and requests that you send personal information or click links, delete the message or hang up the phone. Microsoft does not make unsolicited phone calls to help you fix your computer.Avoid scams that use the Microsoft name fraudulentlyMicrosoft will not make unsolicited phone calls to help you with your computer. If you receive a phone call like this, hang up.Don’t fall for phony phone tech supportCybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license...Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes...Do not trust unsolicited calls. Do not provide any personal information.Avoid tech support phone scams: What you need to know...it's a scam. Microsoft doesn't call people because of errors on their computer. Neit... Read more

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RELEVANCY SCORE 55.6

I just got a call on my cell phone from someone saying they are from online tech support. Don't have any way of supporting who they are. They wanted me to down load a program called Team Viewer. I didn't do it cause I don''t know who he was. I just hung up. Since then I went back to another part of his bait and switch when he said to go to ( run and put in eventewr) then went to windows logs and then to application and found a lot of errors that I can't delete. That's when he said to down load teamviewer. And thats when I hung up. The errors are 2828. What is that and should I worry? Should have I done it or did I do right by hanging up? I'm not a total dumb ass.

A:Help with phone call

It's a scam, just hang up or talk dirty to them

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RELEVANCY SCORE 55.6

I received a phone call from HP  here is the number  844-55-2555   They said my computer has stopped receiving updates and someone else has logged into it and taken over.   How do I verify this?  is this a scam/It is true that my computer is not receiving updates.

A:HP phone call

Lizslatt This is a SCAM!  HP does not do any unsolicited calling to notify folks of possible computer problems. It IS true that Win7/8 PCs NOW have problems receiving updates, but this is a global problem, not just with your PC. You can try these steps below --as it got my PC working with Windows Udpate again:  Download these updates before starting the installation process and copy them to a USB flash drive.Disconnect the network cable or disable the WiFi.Install these two updates from the flash drive before connecting to the network and running Windows Update.KB Links:https://support.microsoft.com/en-us/kb/3083710https://support.microsoft.com/en-us/kb/3172605Have to stop the Windows Update service BEFORE installing each of these: net stop wuauservNOTE: KB3172605 supercedes KB3161608 which supercedes KB3102810Then, after you re-enable Windows Update, it should only take 2-4 hours to find and do the updates, not days.Good Luck

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RELEVANCY SCORE 55.6

Today I have had a call from your office,mentioned that  my form filling is incomlete [onam offer 2016...  redemption code 90270474] I have already paid Rs.499  through netbanking; n then  what shall Ido  to complete  the form...????      expecting your immediete reply  or a call in this regard to my regd mob: no: 09447388891     THANKING YOU     MOHANAN [MOHANDAS]

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RELEVANCY SCORE 55.2

I'm trying to make a video phone call using both Intel Video Phone software and MSNetmeeting. I can't get thru using either. I've tried using both the email address and the TCP/IP methods but get a variety of error messages - such as - call can't go thru and directory service not available.

Any help is appreciated.
 

A:Video Phone Call

Rphox when you start netmeeting did you had a chance to click on the TOOLS menu and then choose VIDEO then send? Basically do you see yourself inside netmeeting? If you do , can you just type in ( below the call menu) the IP address of the computer that you try to " reach out and touch someone" ?
The new ver3 of the netmeeting only needs the IP address and acctually it can stall if you go thru normal procedure ( as in looking on the Microsoft directory)
 

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RELEVANCY SCORE 55.2

If I want to change the motherboard (essentially: replace the notebook) for the same serial number, do I actually have to call Microsoft on the phone? Once, or every time I have anew machine? What's the current state of affairs?

A:do I actually have to call Microsoft on the phone?

If you have a transferable Windows license and you change your motherboard (or make other significant hardware changes) you'll have to call them (every time in my experience).

Type slui 4 in run box and follow the instructions. Generally you'll only "talk" to a robot and type in the long string of numbers slui 4 gives you on your keypad and your code will be returned. You can use Skype and it gives an option to get the number back on your smartphone (but I've not tried that so not sure how it works).

It doesn't take long.

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RELEVANCY SCORE 55.2

I received a phone-call recently, a lady from India or Pakistan was on the line. She told me she was from 'teamviewer.com' and she asked me if my computer was sometimes running slow and that she had reason to believe that my computer was (or is) infected with a virus. She told me she was acting on behalf of my ISP (Virgin Media) and that this virus would slowly but surely become worse and worse until my computer would be barely running at all. She then offered to help. I decided to go along with this for a short spell just to see where it would lead.
She told me to go to http://www.teamviewer.com/en/index.aspx and from there click on 'Join Session.' At that point a window popped up prompting me to 'run', 'save' or 'cancel.' It was at this point that I decided enough was enough. I clicked on 'cancel' and hung up the phone. Am I being paranoid ? Or is this kind of thing an attempt at hacking into my computer ? Was this a genuine offer of help or a scam ?
 

A:Strange Phone Call

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RELEVANCY SCORE 55.2

Story time:

Grandmother received a phonecall from someone pretending to be BT (isp) and informing her she had been hacked and he would help her solve it before an engineer replied.

As far as I'm aware he guided through the process of installing some malware, and by the sounds of it he was in CMD prompt the only command she could remember was Dir /s although I can't confirm this. She also compromised her bank details, thankfully she realised her error and informed the bank straight away.

She turned off the computer and rang me, she has removed the battery and I have booted up the device in a location where it cannot access the internet. I have attached the DDS logs and welcome any insight.

A:Hacked via phone call

DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.10586.20 Run by Judith at 12:50:16 on 2016-02-02 Microsoft Windows 10 Home 10.0.10586.0.1252.1.1033.18.3894.1983 [GMT 0:00] . AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: AVG Internet Security 2014 *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG Internet Security 2014 *Enabled/Updated* {F620D48B-1497-73CC-F290-58052563BEAE} FW: AVG Internet Security 2014 *Enabled* {757AB44A-78C2-7D1A-E37F-CA42A037B368} . ============== Running Processes =============== . c:\PROGRA~2\AVG\AVG2014\avgrsa.exe C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k RPCSS C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted C:\WINDOWS\system32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\System32\svchost.exe -k NetworkService C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\WINDOWS\System32\spoolsv.exe C:\WINDOWS\system32\WLANExt.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\WINDOWS\system32\svchost.exe -k apphos... Read more

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RELEVANCY SCORE 55.2

I need to record a phone call. I will not have time to buy any equipment for this( except for something from radio shack possibly, I need to know if its possible using my computer and phone line.
I was thinking it might be possible to:

stick phone line into my computer modem, stick phone into other port in my modem. Make call and record some how?

Also I have a crappy onboard sound card, but it does have a line in, im pretty sure. Anyway I can directy record from the phone to that? Can i stick stick a wire in my headset port, and then put that wire into the line in on my pc?

Anyone have any ideas about this?

Is there anything in windows that would let me do this? The line in thing in the sound mixer, or does the dialer do this?


If not, is there something I could buy from Radio shack that would let me do this.

Also i have a mp3 player that can record from line in if that helps.

A:How can I record a Phone Call?

You could get one of those rubber-sucker thingys with a microphone in it [from Radio Shack] and plug it into the line-in [set to auto record if possible otherwise you'll have to do it manually each time] and thwack the sucker bit onto the side of the headphones. Well, that's how they do it in some old films I've seen.[BTW, isn't there some law about this....that you have to notify the person your'e speaking to first...maybe not????] Anyway good luck.

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RELEVANCY SCORE 55.2

So a guy called me up saying that my computer was messed up beyond all recognition and convinced me it was being hacked. He directed me to his companies site:

hxxp://www.microteckon.com Computer Repair Service, Virus Removal, Online PC Suppor. Help Services 24/7 - pckariger.com

and I downloaded this application that allowed his technician to control my computer and direct me to to certain pages. it came to the conclusion my ssl was expired and needed it renewed. so he directed me to this site:

hxxp://www.gitsolutions.net/pricing.html]GIT SOLUTIONS

And after looking at the prices I hanged up. The whole thing just smelled like a scam so I cam here for clarification. I'm not sure if there are any lingering effects from the application that let him control my computer. There appears to be no lingering effects but Im not the expert. Thanks for the help.

GMER 1.0.15.15641 - GMER - Rootkit Detector and Remover
Rootkit scan 2011-09-23 21:13:15
Windows 6.1.7600
Running: gmer.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Owner\AppData\Local\Mozilla\Firefox\Profiles\nir45umj.default\Cache.Trash\Trash\Cache\3\58\3A919d01 2566 bytes
File C:\Users\Owner\AppData\Local\Mozilla\Firefox\Profiles\nir45umj.default\Cache.Trash\Trash\Cache\3\58\A1D82d01 51904 bytes
File C:\Users\Owner\AppData\Local\Mozilla\Firefox\Profiles\nir45umj.default\Cache.Trash\Trash\Cache\3\58\B1880d01 6639 bytes
File C:\Users\Owner\AppData\Local\Mozilla\Firefox\Profiles\nir45umj.d... Read more

A:Suspicious phone call

bump please

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RELEVANCY SCORE 55.2

Story time:

Grandmother received a phonecall from someone pretending to be BT (isp) and informing her she had been hacked and he would help her solve it before an engineer replied.

As far as I'm aware he guided through the process of installing some malware, and by the sounds of it he was in CMD prompt the only command she could remember was Dir /s although I can't confirm this. She also compromised her bank details, thankfully she realised her error and informed the bank straight away.

She turned off the computer and rang me, she has removed the battery and I have booted up the device in a location where it cannot access the internet. I have attached the DDS logs and welcome any insight.

A:Hacked via phone call

DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.10586.20 Run by Judith at 12:50:16 on 2016-02-02 Microsoft Windows 10 Home 10.0.10586.0.1252.1.1033.18.3894.1983 [GMT 0:00] . AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: AVG Internet Security 2014 *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG Internet Security 2014 *Enabled/Updated* {F620D48B-1497-73CC-F290-58052563BEAE} FW: AVG Internet Security 2014 *Enabled* {757AB44A-78C2-7D1A-E37F-CA42A037B368} . ============== Running Processes =============== . c:\PROGRA~2\AVG\AVG2014\avgrsa.exe C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k RPCSS C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted C:\WINDOWS\system32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\System32\svchost.exe -k NetworkService C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\WINDOWS\System32\spoolsv.exe C:\WINDOWS\system32\WLANExt.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\WINDOWS\system32\svchost.exe -k apphos... Read more

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RELEVANCY SCORE 55.2

Not sure this is the proper category for this post - if not, sorry, please move it. Anyway, just wanted to re-warn members about phone calls. Yesterday, I received a phone call which caller id showed "Unknown. That was my first red flag. The caller identified himself as with Microsoft and in a foreign accent told me someone was attempting to get into my computer and this was a security call to help me prevent it. I know it sounds stupid, but I had been communicating with Microsoft Communities about a problem with Windows Update 2975719 all week and my first thought was maybe this was through my Microsoft Account and a result of my posts. Then immediately some sense kicked into my weak mind and I hung up. They probably trick a bunch of users with this scam. Just be aware! Sometimes it takes a short while to realize what is going on - and it may be too late if you talk with them. They're out there all the time.

A:Phone Call From Microsoft

Hi John,

If I called you my number would show as unknown. So would calls from most people from Europe (and possibly elsewhere) as we get free international calls though VOIP from our phone/tv/internet providers. This is the norm and it shows up as "unknown". In fact if my mum gets a "unknown" caller she calls me back just in case it was me.

I also have a foreign accent compared to those from Oklahoma I expect.

None the less, if I call you and ask you to install TeamViewer, confirm your password, your inside-leg measurement or your zip-code or any other information you can be assured it was not me but an imposter.

Don't damn the "unknown" caller though - it can be a technical thing.

Cheers,

Adam

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RELEVANCY SCORE 55.2

Not sure if I am in the right forum.HP Pavillion g7 pc laptopWindows 7I don't have a virus but I got this strange phone call today out of the blue and would really like to know if it was legit. The caller said he was from microsoft "windows support" and that my computer was sending out (malicious) activity/messages and I needed to fix it. And if I didn't fix it, my computer was doomed for sure. He knew my name; my home phone number; my mailing address and town I live in and of course he said he could tell me my computers unique address. He could not tell me what windows operating system I had when I asked him to further identify what I was using. I couldn't quite understand him because he had a heavy foreign accent so I asked to speak to another tech which was no help - they both had a heavy (Indian?) accent. I was suspicious so I asked for a phone number so I could call back and verify who they were. The number he gave me was 408 786 5612; the area code says California....(?). I told him I would run a scan to check for spyware, malware and virus's myself and he could call me back tomorrow to which he agreed. I followed through with my own check and found nothing. I am a little afraid to since I don't know who they are.Does anybody here know what is going on with this guy calling me? Is he after something or could he be really from Microsoft? He said it was a free service but needed my to turn on my computer and he would instruct me on what to do... Read more

A:A strange phone call

The information that he knew about you is all relatively public, I would assume that this was illegitimate. A quick google search of the number reveals numerous people receiving the same mysterious call. I advise to ignore any further calls.

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RELEVANCY SCORE 55.2

Hello everyone.

A short while ago, I had another one of those phone calls where the company wants you to turn on your computer and enter their instructions because you have a problem on your computer that needs sorting. I played them along for quite a while and three times they called me. To cut the story short, they threatened me, that if I did not do what they asked, my computer will be hacked in two days time and not useable. I have good security but the threat has me concerned. Is it possible that they can hack into my computer? They said that even if I buy a new computer they will do the same thing. I am asking you, what do you think I should do? Should I report it to anyone?

Regards
Calmat

A:Threatening phone call

You didn't at any time let them access your PC did you?

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RELEVANCY SCORE 55.2

I received an interesting call today, Saturday approx 7pm, about possible infections in my pc.
A person (with an Indian accent) called me by phone and said he worked for "eprotectionz" and that he believed my pc was contaminated by viruses.

He asked me to do a cntrl R and look to error messages in event viewer in either Application, Security or System

If you say, yes, there are error's then he will put you over to one of there Microsoft Certified Engineers to have a look.

At this point they will be looking for remote access to your pc to fix the problems.

The return contact no given was 0258097072, and website eprotectionz.com - Global Technical Support | Computer Maintainance | Remote Technical Support | Computer Trouble-Shooting | Online Support | Instant Support but you cannot contact them till Monday.

This looks like a scam............
Do NOT let anyone you do not know have remote access to your computer.

This is a warning, these people tried this a few weeks ago, and tried again today and it can be anywhere in Australia.

PS I do not know if they have anything to do with eprotectionz.com but this is the contact details they are given.
It could be any company name and number that you cannot contact to validate.
Even if you could validate the contact number/name, A legit company wouldn't cold phone canvas.

A:Phone call PC SCAM

This has been going on for a while now

Had one of these calls myself a while back. It's definitely a scam.

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RELEVANCY SCORE 55.2

Just received a phone call from a guy posing as HP Tech Support.  Since I have had some issues with my computer in the past, I thought this was HP just doing a courtesy call.  This guy claimed I had malware and virusses that had to be removed immediately.  He asked me to run something and showed me that there was a ''virus'' that couldn't be removed by deleting it.  Told me that he had to get on to my computer to get rid of it.  Told me to go to a website called showmypc.com and asked me for the password.  Thankfully my husband was here and googled it quickly and told me to be leary.  Consequently I asked to speak with his manager - she tried to explain why they needed to have access and that the were authentic--- she new a little bit about my computer -- that I had called for a service call - but didn't know which month and wasn't able to accurately tell me when I purchased the computer either. At that point I told her that she didn't have the correct information and that I would contact HP tech support and I was confident that they would help me if I really did have a virus and hung up.   

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RELEVANCY SCORE 55.2

Hi,
I wanna use this feature with teamspeak 3:

is there any way to customize the settings which decides what is an "internet phone call" or not? It isnt exactly clear to me, which software can be used for this feature.

thx in advance

A:i want to use the phone call feature!How to?

you may find an answer here:
TeamSpeak - FAQ

they also have a forum where you can ask specific questions relating to the software, etc..

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RELEVANCY SCORE 55.2

I don't Know if the guy put a virus on my computer or my other two computers. I checked the other one and it seemed fine . This One I checked is fine, NOTHING IS GETTING THROUGH THIS ONE for sure Ill make sure of it. The third one is a laptop which It just went out of battery last night. I got a phone call this morning about Computer corruption said by my mom and she hung up immediately. When she said that I immediately changed the subject because she always blames me for stuff :/
I get on her computer and look at the processes and see if its actually corrupted, Its not. Would My laptop be infected for to have this phone call, I have java on It. I know java is a prone software to have hackers go through it. If you can Help It would be very apreciated. Thank you.

A:[Corruption Phone Call] Need Help

Unsolicited phone calls advising your computer is infected or has problems are scams. Typically, the scammers tell their victims to type "eventvwr" in the Run box after pressing CTRL+R and then scare them by pointing out all the warnings and errors listed under the various categories. The caller then attempts to talk their victims into giving them remote access to the computer in order to fix the computer and/or remove malware. Not answering any questions and hanging up the telephone is the best way to deal with phone scammers. Avoid tech support phone scams: What you need to knowDon’t fall for phony phone tech supportAvoid scams that use the Microsoft name fraudulentlyAsk Leo: I got a call from Microsoft and allowed them access to my computer. What do I do now?Using Java is an unnecessary security risk...especially using older versions which have vulnerabilities that malicious sites can use to exploit and infect your system.Kaspersky Lab report: Evaluating the threat level of software vulnerabilitiesMicrosoft: Unprecedented Wave of Java ExploitationGhosts of Java Haunt UsersAlthough, Java is commonly used in business environments and many VPN providers still use it, the average user does not need to install Java software.* Why You don't need Java* W3Techs usage statistics and market share data of Java on the web* Java: should you remove it?.I recommend just uninstalling Java if you don't use it. How to Completely Remove Java Using JavaRa

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RELEVANCY SCORE 55.2

Hey everyone, my grandparents just called to ask for my help. Someone with an Indian accent called their house and said they were from Microsoft, and there was something wrong with their computer. My grandfather booted it up and got some kind of black screen, that is not normal. He told the guy he would call him back and ended it then called me.

I'm going to assume something is wrong, and I'd just like to know if anyone is familiar with this and can offer any advice to fix things in the safest way possible. I really don't know what he saw, other than it was black and was not something he normally sees. They aren't tech savvy at all, and mostly use it for Skype, email and some web browsing.

Could they have a virus that did somehow get their phone number? When I was reading up on the phone calls it seemed like they always called you and talked you into going somewhere that gave you a virus.

I'll be going over this week with my own laptop to fix it, but I've never even heard of something like this before and just want to make sure I won't make it worse immediately. I'm assuming disconnecting the internet is step one, but should I find a way to cut the wireless too? If it is a virus, it could be using their wireless connection right?

I don't believe they do much banking, if any really. And they DO have anti virus, I just updated it the other day and ran a scan, its the same one I use on some of my computers, Avira. To my knowledge ... Read more

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RELEVANCY SCORE 55.2

I have a continuing mystery. My DSL shuts down about 15 seconds AFTER I hang up from a phone call and takes about a minute to reset. For some time, I have noticed that every time I hang up from a call, the line busy button lights up on my about 15 seconds after I hang up, but lights for only a few seconds, although there is no call being made. We have frequent short term losses of DSL service. When I moved my AirPort router near my desk recently, I learned our internet interruptions coincide with this phone phenomenon. It does not happen if I just pick up the phone and hang up, it is only after an actual call has disconnected. And during the period of the interruption, I can still use my phone without problem. I have only two devices plugged into my phone system-my phone and my DSL modem. Even if I unplug my phone(which is a cordless base unit) immediately after I hang up (both power and TELCO), or plug in a different wired phone,I still have an interruption of the DSL. It doesn't matter what type of phone is plugged in (Wireless or wired) or where they are plugged in within the house and it affects my wired internet service, so wireless is not an issue. Any thoughts?
I have replaced the DSL filter.
(I also live on the ocean, so corrosion of exterior connections is always an issue).
 

A:DSL Disconnect AFTER phone call

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RELEVANCY SCORE 55.2

Color Phone app is the best free call screen for incoming call screen
Color Phone is an application which helps you create and decorate your phone screen when you have incoming calls. This app provides a range of beautiful, interesting and unique themes, therefore, let Color Phone - Call Screen Flash transform your boring incoming call screen into an interesting new look that no one has, except you.



Main Features of Color Phone

Beautiful and stylish incoming call screen flash themes will highlight your call

Vivid interface and easy to use call themes for Android

The best Call Color light for Android

Low power consumption, good for your battery



Color Phone is great app for smartphone
Highlights of Color Phone

?? Decorate your incoming call screen with unique call themes for Android

?? Your Incoming calls become more outstanding with the flashlight on the call screening

?? You can find your phone easily in the dark and even when you turn on silence mode

?? Do not miss any important calls when you are busy or do not hear the phone ring

?? Feel the perfect combination of themes and ringtones



Not only various types of Call Screen Themes, this Color Phone also provides reminders for incoming calls including caller screen flash, LED flashlight alert and ringtones. Caller screen flash is a perfect replacement for your default call screen display, which provides various options of full caller screen themes to cust... Read more

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RELEVANCY SCORE 54.4

Mother-in-law (who was not aware of this) got scammed by a MICROSOFT error Phone Call...had her log onto the sight, they took over the computer and locked it or did something to the system. - she lives in FL I live in CT...she shipped the computer to me.1: She said her computer guy could not fix it - however she walked out with a new computer in less then 15min2: I am use to seeing computeres with Windows license key numbers on the side of the system, my HP has one, this one does not...even the HP laptop has one....3: So my question....is this  -- is there a way to boot this computer in safe mode and have it reinstall the OS from the HD?Also just as a side note I am very puzzled there is NO POWER box inside this sytem, its just a 9 volt power connector...is this something new...this box on the inside is alien to me....Thanks for any suggestions on how to go about doing this....I can do it, I have the skills ... but with out an OS and not wanting to repurchase the OS for it I think I might just be out of luck here.

A:HIT with a MICROSOFT phone Call SCAM

> Mother-in-law (who was not aware of this) got scammed by a MICROSOFT error Phone Call...had her log onto the site. That site holds "screen-sharing" software, allowing the scammer to have full control of the victim's computer.Obviously, that software has legitimate purposes, e.g., you logging-in to her computer, to fix things.So, because it can be useful, most anti-virus products do not "flag" it as "malicious software". > they took over the computer and locked it or did something to the system.  Computers can have multiple passwords:* when the computer is first powered-on,* when entering BIOS SETUP,* in the middle of Windows start-up, if the 'SYSKEY.EXE' program was executed by the scammer, to set a password. Of course, the scammer did not tell the password to her, or demanded ransom-money to reveal the password,* Windows logon password. > 1: She said her computer guy could not fix it - however she walked out with a new computer in less than 15min It is time for her to find better computer-guy. Note that none of the above passwords prevent you from mounting her disk-drive as a "slave" disk-drive on your computer, and copying her files/bookmarks/E-mails from the disk-drive. > 2: I am use to seeing computers with Windows license key numbers on the side of the system, my HP has one, this one does not...even the HP laptop has one.... It depends on the age of your computer. Some new computers have the product-key embe... Read more

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RELEVANCY SCORE 54.4

Is there any free software that helps to alert incoming phone calls while you are connected to the internet? Noone can get through my phone and it sucks. I live outside the US.
I connect the net via internal modem on my notebook.

Thank you
 

A:how-to phone call alert while online!

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RELEVANCY SCORE 54.4

I have looked all over the net and here and can't find anyone with the same problem. I have tried everything I can think of and still no progress.

Windows XP
Lucent Win Modem
HP Pavilion 752N

About a week ago I noticed that my computer started to answer all of my phone calls after two rings. If I picked it up after one ring the computer wouldn't answer. I turned off my All-in-one printer/faxer/scanner/copier and my computer still answers. I open up the all-in-one software program to see if it is answering but it isn't. I also tried it with Microsoft's fax program that comes with XP. It doesn't show any activity when the computer answers the phone.

I have opened up the task manager and I can't see any process that starts up when the computer answers either. I have also ended every process that I can and the computer still answers after two rings.

When I disable the modem (Right click on MyComputer/Manage/Device Manager), the computer doesn't answer any more, so I believe that something is using the modem to automatically answer but I don't know how to find out which program. I looked in the modem log and I can't tell if it says which program used the modem to answer the phone call (Maybe its tells me but I couldn't see it).

I downloaded the newest driver from Agere, 8.22 (I had 8.1 on my computer) but it didn't help either.

I hope that I provided enough info for someone to help. If not, ask me some questions so I c... Read more

A:Modem answers every phone call

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RELEVANCY SCORE 54.4

Hi guys.
You know when a company says to you, "We never said that"; you wish you'd recorded the call.
Well I decided to make this a project.

I found some hardware in the internet for sale that enables me to connect to a recording device (One of my own choice).

I'm trying to find out if I can connect direct to my PC rather that some sort of Dictaphone.
I thought about using my mike input.

Has anyone done this or know if it is possible.
 

A:Solved: Phone call recording

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RELEVANCY SCORE 54.4

I just received a phone call from a man telling me my pc is at risk and wanted me to get in front of it I have no idea who he was but, he seemed to know my name and address and told me people might even be using my internet but, I'm not running anything wireless? Anyone else get such a call? I have Avast premier use free malewarebytes program and the free superantispyware program. Thanks!

A:Strange phone call about my computer?

It's a scam - if you have any details of the caller report it to local law enforcement

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RELEVANCY SCORE 54.4

windows 98 os.

I would like to use my cell phone as an alarm clock. I thought I could use the Phone Dialer on my PC and the Scheduled Task program to schedule the Phone Dialer to call me every day at 6:00 AM. But the Phone Dialer just sits there waiting for me to click the Speed Dial button.

So then I tried to use the Scheduled Task and Internet Explorer. I created a Connections - Dial up setting with my cell phone number and selected "Always dial my default connection." But Internet Explorer just sits there displaying about blank and never dials my number.

Isn't there a way to automatically dial my cell phone every day at 6:00AM? How about a batch program using Hayes modem commands?
 

A:Need PC 2 dial phone 4 wakeup call

I don't know if ALL cells have an alarm - but you can just set the alarm to ring at a specific time. And it should also be able to play the same tune as when the phone rings. Wouldn't need a computer at all.

sekirt
 

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RELEVANCY SCORE 54.4

Can anyone suggest a website or software program that will notify you that you have an incoming phone call while you are online? I only have one phone line without an option of installing another line due to living in a hotel so therefore I don't have phone service in my name (to add the call ID option). I just want something that will tell me I have a call so I can log off and answer my phone. Any ideas or suggestions are greately appreciated.
 

A:Phone Call Notification While Online

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RELEVANCY SCORE 54.4

...and I was ready for them. They almost wrecked my mom's bank account and my computer last year at almost this same date. (Last year's was June 21, 2014.)
 
I messed with them this time without letting them into my computer. It's amazing how abusive they get when you confront them. I'd hate to think of what they could have done to my computer if I let them in before I called them on their bulls***.
 
I managed to waste about 13 minutes of this guy's time!
 

A:Those computer phone scammers tried to call me again...

Not answering any questions and hanging up the telephone is the best way to deal with phone scammers...then report them to the appropriate authorities.
Tech Support Scams – Help & Resource Page

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RELEVANCY SCORE 54.4

First, if this is an old subject I couldn't find a specific article.
I am getting calls from DELL telling me that they are getting reports form my computer. Does DELL get reports from my computer?  They want me to update drivers  "security drivers" I Does DELL have security drivers?  I don't want to seem gullible, but why would DELL call me and ask me to connect "teamviewer"?Finally, If this is a scam let this act as notice by me of the nature of it.  I did fill out the Scan Form
Gene

A:Dell unsolicited phone call

Hi justgene,
Yes, this is a scam. There have been several blogs and articles in the news lately about this. HERE is one of the most recent ones.  I'm glad that you saw the announcement at the top of this forum and filled out the form.
Yesterday as I was upgrading a computer to Windows10 I received a (timely) call from someone claiming to be "Windows 10 Support".  It was a good thing I knew it was a scam because my computer was indeed connecting to Microsoft at that time in order to upgrade. If I had been more naive I might have fallen for it.
Dell, Microsoft, HP, Lenovo etc. do not make unsolicited calls to customers.

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RELEVANCY SCORE 54.4

I may not be in the correct box here but here goes. A few years ago I used to make phone calls on my computer without any hassles. Now I've tried to resurrect the practice and I feel inundated with a vast number of apps etc. Can anyone offer any simple suggestion on how to make a land line or mobile call from my computer? By the way I am on windows 10.
 

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RELEVANCY SCORE 54.4

I've recently been called on my cell phone from a magic jack number from TX. When I had called back, "mj customers has not yet set up mail box" message. This person finally called when I could pick up. He said (indian accent) "did you know your pc was currently unable to download updates to your pc"? I said WHAT?
He said it again and I said "don't call here again". I am currently updating pc as I type. What should I make of this? Should I send a report to this forum, through the virus section? I don't want to waste your time, but I'm a bit wierded out. I don't think I got a bug, but it would appear someone may access to my machine...or I'm taking it too far and it is just someone trying to get money outta me. I use MSE. Again, I only posted this for your advice. I will follow your instruction. Thx, DM
Oh, and somehow got this shaded desktop.ini file on my desktop. Was not going to delete this until further instructed to do so.

A:advice on strange phone call

You aren't wasting our time. The call you received is a common scam floating around. Some lowlifes, frequently with an Indian accent, use a random or sequential dialer to call people claiming to be from M$ to try to get into your computer to plant malware or extort money from you.

It's highly doubtful the jerk did anything to your computer but, to be on the safe side, what kind of Antivirus and Anti-Malware programs are you using?

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RELEVANCY SCORE 54.4

Breaking Phone-Call Encryption.

A data compression scheme could leave Internet phone calls vulnerable to eavesdroppers.

-- Tom
 

A:Breaking Phone-Call Encryption

Umm, personally if I was saying stuff so private that I would be worried about the encryption of the conversation. I wouldn't be using the internet, it is too vulerable as it is.
 

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RELEVANCY SCORE 54.4

REALLY! A phone number I did not recognize. Someone from India in a larger noisy call room. Claimed he worked for Windows and they had gotton info sent from my computer saying it was infected. He was going to help me remove it. He said he did not work for Microsoft. He had me open the Event Viewer, It showed Warnings and Errors. He decided it was really messed up. But he would help me and it would cost nothing. I told him I had no idea who he was, so I got a number and told him I would call back but never did. Was this some kind of scam????

I did get some kind of blue screen the other night and to do a restart.

Did I do the right thing not letting him "help" me????

Thanks Eileen

A:Got a phone call telling me I had malware & they would help.

Hello Eilleen,

Yes you did. This is nothing but a scam to steal information from you for all sorts of trouble for you down the road.

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RELEVANCY SCORE 54.4

My parents got a strange phone call yesterday.  Their computer has been down for over a week, from what we thought was a dead battery (new one arrived from Amazon yesterday coincidentally).  My mother said the call went something like this.  "Hello, this is so-and-so from [garbled].  We noticed you haven't been using your computer in over a week.  Are you having trouble?  Yes, the batter is dead.  No it's not, it should be fixed now.  Go ahead and turn on your computer and it should be fixed.  Who is this?  -hangup."  Of course they turned it on and it started working on what we thought was a dead battery!  Only thing is the browser loaded to something about:
 
 Trojan-PSW.Win32.launch
 HackTool:Win32/Welevate.A
 Adware.Win32.Fraud
 
Anyways, what in the world???  How would someone know that her computer was down for a week and why would they call.  I've been in tech for a while, but this one takes the cake.  Any ideas/experiences/suggestions?  Thanks.  

A:Phone call to turn on computer

I've never heard of a phone call like that, but there are similar ones with people pretending to be Microsoft Technicians.  They get you to download a teamviewer app and then do a bunch of service work on the computer but afterwards, they tell you that unless you pay them a certain amount of money (I've heard a lot of different amounts) that you're computer will be locked out until you pay.  The last thing they do is put encrypted Syskey on the system to lock you out very successfully.  On WinXP I've had luck performing a manual system restore but on WinVista/7 that's not been successful and it's usually always resulted in having to reinstall Windows.

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RELEVANCY SCORE 54.4

Hi All

I read the following post : Fake Microsoft PhoneCalls - Page 3 - Tech Support Guy Forums
on the Microsoft Phone scams. Now in this post Eddie5659 posted about running OTL on the infected PC... but that was basically where the physical tech support ended...

My brother had a similar call, but what is different about this one, is that they actually had remote access over the PC, without my brother allowing them ANY remote access as with Windows Remote Assistance and Remote Desktop...

They called him, and told him they will show him his PC is affected with viruses and that his windows has expired (which is not the case...) and they remotely installed PC tuneup software etc. without Any computer consent

Now, since he is using Windows 7 Home Basic, Remote Desktop connection is not possible TO my brothers PC, and Remote Assistance needs to be authenticated by my brother first. Now the only way I think they got access is either via a trojan horse or they hacked his WiFi, which was not password protected, and the Router had 'admin' and 'admin' for username and passw. He had windows firewall enabled as well as MS Security Essentials at the time of the hack

Now, what I would like to know is, how can I close off their access to my brothers PC? I did the following: Restored the PC to 2 weeks earlier, secured the Router with an admin username and good password and I changed the WiFi security to WPA-2.

What else can I do to remove any malware they might have inst... Read more

A:Fake Microsoft phone call

Take a look and see if there are any strange 'services', or unknown 'services' running at start-up.

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RELEVANCY SCORE 54.4

I have noticed this many times. If a phone call comes the internet slows down considerably. It disconnects from any online game. stops any download. It is not a dial up. it is broadband. somebody please help.
 

A:Slow internet during phone call

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RELEVANCY SCORE 54.4

Hello to all,

Sometime back, I used to be prompted while online about phone calls coming into my phone line, giving me the option to accept or ignore the call. I don't know what's happened, but I no longer get this message or notice that I have a phone call.

Thanks for any assistance you can give me.
 

A:Phone call notification while online

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RELEVANCY SCORE 54.4

(does anyone have any recommendations for a good phone system for a call center which must act like it is many different companies? for each 'company' we represent, i must be able to build an english and a spanish call center.

we currently have two nortel business communications manager boxes but i think that a product better suited for our particular functions would improve our performance.

we have two pri's going into each bcm.

we also have a number of issues with the d channels intermittently going down.

thanks in advance for any advice.)
 

A:(call center phone system)

If you are looking to replace your system the Avaya (Lucent) Definity is excellant. Very pricey though. It will handle any configuration you can think of running. It is the same system used by HSN and the Federal Reserve. I've worked with Nortel, Siemens-Rolm and Fujitsu and the Lucent was the best of them although for cheaper money the Fujitsu 9600 isnt bad.
 

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RELEVANCY SCORE 54.4

Hi, I don't know if anyone is going to be able to help me with this, but it's worth a try... I just reformatted my computer last night (I'm running Windows XP), and am having to reinstall all the programs I had on here... we've been using Juno 4.0 (Platinum) as our dial-up service provider for years now, so I went ahead and used the same installation disk I always use... since we have dial-up, my family is also subscribed to CallWave Messenger, which normally takes all our incoming calls while we are online... I had to download this again, as well... anyway, now everytime someone calls while I am online, I get a popup like the one below:http://img.photobucket.com/albums/v60/setokaiba/phone.pngJust so you know, I have not signed up for the service level that lets you take calls while online, and I highly doubt that CallWave has added this as a free feature, since the computer in our living room does not do this... that, and there is really no indication that CallWave is behind it - no logo, etc on the popup... the only programs I have downloaded thus far are GetRight Download Accelerator and a registry cleaner, both of which I have used before... I did not agree to any other installations, and do not want to be charged for something I never signed up for... Does anyone know where these alerts are coming from - I have never had them before, and they are actually kind of annoying, seeing as how it disconnects me everytime someone calls... any and all help would be greatly apprec... Read more

A:Incoming Phone Call Popup

Hi lunar_wolf_akira.
Your image looks like a standard windows type notification or more along those lines.
I haven't used dial-up for years but would look in my modem properties and also connection properties settings. Specifcly, a call notification setting. If you post modem make and model it may help.
My memory of dial-up settings is very vague.

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RELEVANCY SCORE 54

I just got a call from someone claiming to be with Windows Global Support. They are calling because I have a Windows product that has been sending out errors. They feel I have an online infection and want to help me. Really?

They are right in that there are Errors and Warnings listed in the Computer Management Windows logs. I really don't know what to think.

Anyone else run into this?

A:Global Windows Support Phone Call?

That would be called a scam.

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