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Yoga 910 Shift Key Issue

Q: Yoga 910 Shift Key Issue

While the Community had a solution for the poor placement of the Right Shift Key on the 710, it cannot be applied on the 910. After installing KeyTweak and attempting to run it, I received "Run-time error '380': Invalid property value." I worked with Best Buy's Geek Squad for hours. They tried every keyboard remapping tool they knew of, and nothing worked. Since we know there can be a relatively easy software fix to this problem -- which is clearly angering many customers, and presumably hurting Lenovo's revenues and reputation -- could Lenovo Tech Support or Product Management please provide the fix?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 910 Shift Key Issue

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RELEVANCY SCORE 71.6

Hi, I have a problem with the shift keys in my v130-15ikb new laptop. Since I bought the laptop, the same issue, both shift keys dont work propperly. when i press the left shift, it gives me the [ sign and when i press the right shift gives me the \ sign. I have tried everything, change keyboard layout, from Uk keyboard to US. Ive reinstalled my windows 10 several times. Ive upgraded the bios. uninstalled the keyboard drivers and installed them again. tried to remap the keyboard keys with a keyboard remapper program, but nothing, please, help me.

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RELEVANCY SCORE 68.4

Hi All,I sent my laptop in for repair because the left shift key was sticking.  7025187370 is my Service Order Number. I received an email from Jason that works for Flex for permission to replace my harddrive. I asked why and got no response, but said yes anyways because I use this laptop for work. Remember all I had was a keyboard issue. I received the laptop back, keyboard was still the same. I spoke with support and asked them what they written in their notes for the diagnostics.He said, "keyboard cable is loose and replaced ssd is faulty (no reason). When I called in and told them that I was not able to run my virtual machines (I upgraded to to Windows 10 Pro to use the Hyper-V feature), they told me it was a software issue. They also said that they replaced the harddrive with the same model as I got it from Best Buy in DEC 2016. I tested my VM's that I backed up on the original HD onto a seperate machine and they work fine. My files weren't corrupted and my Lenovo Yoga 910 was not working properly. I then chatted with their tech support and asked for the original HD model. Guess what, they weren't matching. This is the one in my current machine:http://www.samsung.com/semiconductor/products/flash-storage/client-ssd/MZVLV512HCJH?ia=831 This is the original one when I originally bought it from Best Buy:http://www.samsung.com/semiconductor/products/flash-storage/client-ssd/MZVLW512HMJP?ia=831 The one in my laptop right now has a p... Read more

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RELEVANCY SCORE 53.6

Hi,after a month of using the laptop yoga 920 the right shift key just break off. The litle legs are broken.The official service won't accept this repair under guarantee, sins the keys are not just falling off.Now I'm looking for replacement key, but my model is not listet at any 'key replasment' sites.And I have evropean version of the laptop, to my knowlage the right shift key is diferent (smaller).Where can I get the replasment key?Thanks Samo

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RELEVANCY SCORE 53.6

Hopefully this post helps those looking for fixes for the right shift key and fan noise problems that keep the Yoga 910 from becoming a great laptop. And this post should help by not having to read through pages of posts. I am not taking any credit for these solutions, but instead listing the ones that worked for me. And will give credit were credit is due. My Yoga is now running very quiet with the fan seldom running in medium or high mode. My laptop:Yoga 910-13IKB LaptopRAM 16 GBHD 512 GBDisplay 4KBIOS Version 2JCN34WWWindows 10 Home 64 bit fully updated 19 JAN 2017Lenovo drivers fully updated 19 JAN 2017 Check your BIOS versionRun CMD, type wmic bios get smbiosbiosversion Identify your Lenovohttp://support.lenovo.com/us/en/home  click on Detect my product Fan Noise - Several solutions here, I used all of these 1. Check what is using CPU cyclesHit Crtl+Alt+Delete keys, click on Task Manager Remove any unnessecary programs loading at start up, i.e., iTunes, anything related to a printer.Dropbox for me was using about 30%, going to have to find another clould file sync service that instant a resource hog. Short-term fix was to remove Dropbox from Startup Programs 2. Update WLAN driver - big thanks to forum member Doctordon, from Don: Doctordon wrote:I had the same problem and found the solution in another thread on this page. Go ahead and leave the latest WLAN driver in place. Go to Control Panel\Programs\Progra... Read more

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RELEVANCY SCORE 53.6

I have seen posts regarding how to switch the PgUp with the right Shift key to correct the bad design of the keyboard (seriously very irritating!!!). But I was wondering if instead I can duplicate the Shift and use the PgUp as a shift as well and not using a PgUp (which I rarely use anyway). 

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RELEVANCY SCORE 52.4

On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

A:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

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RELEVANCY SCORE 52.4

Greetings All,I have a brand new yoga 710 with windows 10.  I am generally impressed with it, with the exception of the poorly designed keyboard.  Defying 80+ years of standard keyboard formatting, on the 710, the 'Right Shift' key is only half-sized, and it is shared with the 'PgUp' key, conveniently placed to the right of the PgUp key.?  Every single time I am typing on this keyboard (including this post), I am moving the cursor up instead of capitalizing a letter.  I cannot even hit the Right Shift key while keeping my fingers on the home row, my pinky finger will not reach it, it is that far, and I am consistently hitting PgUp instead of Right Shift.  Suffice it to say, it is completely maddening, and I will return this if I cannot find some simple solution.  Given this design flaw, I have looked into remapping/reassigning the PgUp key to become the Right Shift key.  I have read that it is possible to remap other keys, but I have not seen anything for my specific situation.  I would imagine that there are myriad yoga 710 owners who would greatly appreciate this fix.  Thanks for all your help!!!

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RELEVANCY SCORE 52.4

How do I change the functions of the shift key? For example, the @ symbol is in the 2 key however shift-2 gives me ".Is there a setting or a program to change this? Thanks

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RELEVANCY SCORE 52.4

so when I press shift the key board does backspace.icons cant be placed on the desktop , they dissapear.renaming folder or just playing with the folders-- deletes them.Down arrow and left arrow do not work.May be more problems with keyboard --dunno. I have done a system recovery.Problem not changed. I  have started the Novo menu.But the first item is highlighted, when I press enter nothing happenswhen I press down arrows, the next below item is not selected--first remains highlighted/selected.(down arrow does not work) Presently I cant get the Novo menu anymore,so consequently I cant load Win 10 via usb thumb drive. Need help, my research doesnt seem to find anyone with similar problem. 

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RELEVANCY SCORE 52.4

Hi all, I bought a Lenovo S1 Yoga. The shift key only works with certain keys but not other, important ones like T. It is extremely inconvenient and makes this laptop unsuitable for work. Characters like the semi-colon are completely unavailable on this laptop now. I have already read through quite a few forum posts to find the solution. I have tried using the device manager to uninstall the keyboard, have used Lenovo vantage to find the latest drivers and install them and have also tried turning all keyboard ease of access ommands off. Nothing seems to fix this issue. It seems to be a software issue, rather than Hardware as the shift key works with about half of the keyboard. It does not fix itself when working on the command prompt. Please could someone provide an adequate solution to this problem. Thanks,SZ

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RELEVANCY SCORE 52

Good afternoon. We have a Yoga 900 and have problems with the keyboard keys T, Y, backspace, shift and tab not working. We have tried updating the keyboard driver, Windows Update, using the onscreen keyboard, and rebooting the computer - all with the same results. Does anyone have any solutions on fixing this, please? Thank you.

A:Keyboard keys T, Y, backspace, shift and tab not working on Yoga 900

So, T, Y Backspace and Tab don't work on the onscreen keyboard, either?

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RELEVANCY SCORE 50.8

On my Thinkpad Yoga S1, the keys t, y, backspace, enter, caplock, and left shift are suddenly not working. This seems to be a common problem on lenovo computers, but the lenovo forum administrator closed the only thread that attempted to address this without any solution. The lenovo admin said that too many diferent models were involved. I don't understand why these exact specific keys are affected on so many Lenovo models. Lenovo has no solution, and will not support a thread to work towards one. The Microsoft store already replaced my keyboard under warrenty over a year ago, but the YTP S1 is now out of warrenty. This does not seem to be a hardware problem given the relatively recent Keyboard replacement. Does anyone have any suggestions? I wont buy another Lenovo if this problem cant be solved. I've had tremndous problems with this computer and have found Lenovo to be unhelpful/unresponsive. This was an expensive computer when it was purchased.

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RELEVANCY SCORE 50.8

I've had my TPY for a little over a year without any issues, but today I lost the ability to use the following keys: Backspace, Windows, Left-Shift, T, Y, Tab, Capslock, [, ]  in addition to some of the function keys. Using the onscreen keybaord or an external usb keyboard works just fine. I am unable to use the tab key at the BIOS screen, so it appears to be a hardware issue. This seems to be a common problem for these keys in particular for various Lenovo models and even some Dells. I have tried reinstalling the keyboard drivers as suggested in other posts, and I have tried reseating the keyboard connection according to this video: https://www.youtube.com/watch?v=PxHKvpI8Wvc I bought this unit from the MS store with only a 1 year warranty (which is now up), so I'm not sure what to do. I can try replacing the keyboard but it appears others have had only limited success with replacement. Has anyone else dealt with this problem?













Solved!

Go to Solution.

A:Thinkpad Yoga - Backspace, Windows, Shift, T, Y, Tab, [, ], Capslock keys not working

Update for anyone else who runs into the same problem: I ordered a replacement keyboard off of eBay and used the online hardware replacement manuals to take apart my TPY and switch out the keyboard. Everything is working like normal again!

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RELEVANCY SCORE 50.4

First off: Im new here.

Problem: Shift key has a mind of its own. It constantly decides when to use and not use the shift key.

More info: It started when I was playing world of warcraft. I restarted my computer and it was fine. Then i started up wow again and the problem came back. I now cant log onto my computer because the problem is occuring even after restarting so I cannot put my password in because it constantly is deciding to hit and sometimes hold shift.
How can I sholve this problem without having to erase the drive?

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RELEVANCY SCORE 50.4

am using win7 ultimate. of late i noticed i can't use my right shift key to type uppercase characters for the entire row of A,S,D,F,G,H,J,K,L, used left shift to type this)
and unable to type double quotes using either of the shift keys. all other keys working with right shift. i suspect a virus activity! even though ran a full scan using AVG internet security 2011 and found nothing, the problem continues.

i have another win7 in another partition and am able to use the right shift key with no problem.

any suggestions in this regard is welcome.

thanks..

prasan

A:Right shift key issue

Try uninstalling and reinstalling your keyboard driver, it may have become corrupt.

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RELEVANCY SCORE 50

Purchased a brand new Toshiba X40. Straight out of the box the right hand shift key on the laptop keyboard would not work. Only the left key will capitalise words. We first thought that it might be the keyboard settings in Windows - the region, language etc etc but we have changed this to several different settings and each time it makes no difference. When we plug in an external Microsoft keyboard the right shift key works fine. How do we restore this key to working order?

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RELEVANCY SCORE 50

Hi all,

Glad to be part of this forum.

Did I messed it up?
So I got a brand new HP laptop and at OOTB screen I pressed ctrl shift F3 and now I get an error and W is not loading and still looping?
How do I fix this please, what can I do to get back to OOTB screen?
Please help,

Thanks

A:Ctrl+shift+F3 issue

What is OOTB screen?
What is Ctrl+Shift+F3 supposed to do?

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RELEVANCY SCORE 50

I recently reinstalled everything (starting with a fresh copy of XP) on a new hard drive. And now while using Excel (office 2000 version), every time I press the shift-key a spade symbol ? appears. It does it in new and old documents, but in no other application including word. Uninstalled and reinstalled Excel with no change. Never had this issue before the new install.

Any ideas?
 

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RELEVANCY SCORE 49.2

I'm having what seems to be a rather bizarre, but very frustrating, problem with Firefox.

After working with Firefox for a while, usually an hour or two, it will often freak out, acting like the Shift key is stuck and all links clicked open a new window instead of redirecting to the new page. Rarely this problem will fix itself in a few minutes, but more often it requires the entire computer being restarted to purge this problem.

Does this sound like anything anybody has heard of? Thanks in advance for any help...

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RELEVANCY SCORE 49.2

hi

lately when i want to change language with the alt+shift keys, i have difficulties to do so and only after 2-3 tries, the laguage switches...i guess i did something stupid to make it happend and i am not sure what , and no...it is not my keyboard.

any idea please?

*p.s - i am runing win xp sp3 hebrew.
 

A:alt+shift changing language issue:

nnaa...keyboard is fine, this keyboard is working with 2 pc's simultanic and on the othere pc it is working fine.
 

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RELEVANCY SCORE 48.8

Hi Everyone, During the last couple days, I noticed a wierd color shift issue with my P51 (1080p non-touch panel). I tried changing the night light settings on Windows but it made no difference. Has anybody ran onto this issue before? If so, how did you fix it? See the youtube video below or here:  https://youtu.be/RbA6tG5ZsRs

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RELEVANCY SCORE 47.6

Hi all,
Have a compaq laptop and both shift keys have stopped working. No physical damage (to my knowledge) has happened. Sticky keys are disabled. No physical damage to keys. Tried USB keyboard and shift keys working fine. Is this a hardware issue? OS is Windows 7.
Any help would be greatly appreciated.
Norman

A:Shift keys not working. Software Issue?? Compaq - Windows 7

The ribbon cable for the KB may have come loose, check that.

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RELEVANCY SCORE 46.8
A:key @ (shift+2) to " (shift+') after installing Windows 8

Sounds like the wrong keyboard language/system language is being used.

Go to control panel and change it there.

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RELEVANCY SCORE 46.8

My old keyboard was refusing to re-initialize after the peripheral reset during win 7 boot. It's about a decade old, so I just assumed it was dead. I replaced it with my wireless keyboard I use for working on computers, Ms laser 8000. My keyboard now initializes fine, but shift L and Shift E are non functional. Sticky keys is off, along with all the other accessibility features. The keys work fine without shift pressed, and shift works with very other key.

I'm out of ideas, anyone have some?

A:Shift-E, Shift-L not working sticky keys off

For check a driver issue, give this a try...
https://www.slimwareutilities.com/slimdrivers.php
If you still have problems after getting a clean bill from SlimDrivers, we can look into your issue a little deeper.

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RELEVANCY SCORE 45.6

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 45.2

My brand new Yoga 720 is seriously bent (one corner is up by 3 mms). I have sent back immediately to offical Lenovo service. They sent it back with a report that it is fully operable. Since then, I have a wedge in my notebook case and all I have to do is put it under my notebook if I use it. Now I know which brand not to buy next time.

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RELEVANCY SCORE 43.2

I just bought a Yoga 720, 13.3 inch from Amazon (USA) - i5, 256 gb SSD, 8 gb RAM.  Its a nice laptop but upon turning it on, the fan noise scared me completely. To add more to the woes, screen couldnt display white color properly. It would show an off white color/yellowish tint - I thought this is a defective one until i read it online that many are facing this issue. I diligently worked with Lenovo Customer Care ( slow and awful) and solved both of these issues in one click !  High Fan Noise: This problem is due to a default BIOS setting that Lenovo ships you with originally when you purchased the product ( go figure why !) Turn Laptop offLeft to the headphone jack is a small pin hole.Press the pin hole and it will show you 4 options. Click BIOSUnder the BIOS - select BIOS thermal temperature mode to " Quiet" Press F10 (save and exit)This will keep fan quiet and smooth ! It worked right away. You dont need to install TP Fan Control at all ! Coloration Issue: White color on screen display was looking off white/yellowish  Turn Laptop offLeft to the headphone jack is a small pin hole.Press the pin hole and it will show you 4 options. Click BIOSPress Fn key first and then F9 ( dont press both together)It will ask for optimal load defaults - select yes and press enterPress F10 (save and exit) You can perfom both the settings in one go while accessing the BIOS set up and not have to do it one by one.Restart the lapto... Read more

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RELEVANCY SCORE 43.2

I have a strange problem that just started today. I have Win 7 Home Premium 64bit and a Saitek Cyborg Keyboard V7 (KU-0728). When using the left shift key to press the 9 key to get a left parentheses [(] I get nothing. The left shift key works for all other keys and I can access [(] by using the right shift key. I'm leaning towards not a hardware issue due to the fact that the left shift works on other keys and the 9 key works with the right shift key. Could it be a driver issue? I've done some searching but can't relly find anything on this issue. Seems kind of wierd that the left shift would not work with only one key. Any help would be greatly appreciated.

Thank You in advance,
CaddyGuy

A:Odd issue with left parentheses key & left shift key. Win7, Cyborg KB

You are probably correct - probably the keyboard is starting to fail.

Just for fun, does the On-Screen Keyboard app work?

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RELEVANCY SCORE 42

When ever i open my laptop. On the task bar the date and time is pushed off the screen.I think their maybe a issue with the graphics driver and windows 10. If i click on the up arrow on the task back it will snap back to where it is supposed to be. Please let me know if anyone has had a similar issue with their yoga 12.Please also let me know if anyone knows how to fix. All of my drivers are the latest windows 10 versions. its not a huge issue, but it is extreemly annoying. 

A:Yoga 12 - Windows 10 Issue - taskbar issue

Hi Parks.
Welcome to the forums.
 
Can you plese post the full machine model of your Thinkpad Yoga 12?
 
Did you already looked on your's model support site for the latest drivers? sometimes the latest drivers does not show up on Lenovo System Update or Windows Update.
 
Regards.

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RELEVANCY SCORE 38.4

I bought the Yoga 370 4G version, but I can't seem to find the 4G connectivity.  Did I receive the non-4G version? Machine Type Model: 20JH002AUS Thanks.

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RELEVANCY SCORE 38.4

We bought four Yoga 370's model: 20JHS02C00 recently and are having issues with the inbuilt celular connections working fine, then just coming up with no SIM errors. They all have Sierra Wireless EM7430 and we install the latest driver (still 7.47.4743.0105 as at December 27) and they work fine using our Optus SIM's. However we have had two go from showing the Optus YES icon one minute, to No SIM the next. There's no drivers to roll back looking in device Manager, looking at the hardware logs only shows the original install logs, swaqpping in another Optus SIM or a Telstra SIM makes no difference, turning cellular off and on again does nothing either. One of them worked fine, only after re-imaging the machine and starting over from scratch, which we cannot keep doing. I've done the usual Googling of this issue but I've only seen one response to a Lenovo post, which was send it back for a SIM tray and system board replacement.

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RELEVANCY SCORE 38.4

So i looked into my device manager and my usb drivers seem to be working just fine. The USB port 2.0 on the left does work properly ( can plug/unplug usb for example, and it would be recognized just fine) The USB port 3.0 on the left of the computer is mainly used for charging the yoga 3 14, but i tried to plus a device on it and it was recognized perfectly The usb port 3.0 on the right  doesnt work at all , as if it was disconnected or something, or not powered at all Any idea how i could actually make every usb port on my yoga 3 14 work perfectly alltogether ? Cheers

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RELEVANCY SCORE 38.4

I bought the Yoga 370 4G version, but I can't seem to find the 4G connectivity.  Did I receive the non-4G version? Machine Type Model: 20JH002AUS Thanks.

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RELEVANCY SCORE 38.4
RELEVANCY SCORE 38.4

Hi My USB-C is not working anymore. As far as I can say it stopped working as I tried to charge my Yoga 370 with an USB-C charger for mobiles. (I was on holiday, the battery was running low and I did left my default charger at home.) As mobile chargers do have lower voltage, I assume that the USB-C port at my Yoga has somehow beed deactivated for security reasons. I tried to reinstall the drivers which didn't work. I do have an extended onside guarantee. What can I do? Many Thanks, Kind Regards Cedric

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RELEVANCY SCORE 38.4

Hi My USB-C is not working anymore. As far as I can say it stopped working as I tried to charge my Yoga 370 with an USB-C charger for mobiles. (I was on holiday, the battery was running low and I did left my default charger at home.) As mobile chargers do have lower voltage, I assume that the USB-C port at my Yoga has somehow beed deactivated for security reasons. I tried to reinstall the drivers which didn't work. I do have an extended onside guarantee. What can I do? Many Thanks, Kind Regards Cedric

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RELEVANCY SCORE 38.4

Hi all, I have a Thinkpad X1 yoga purchased in September 2016. It has been great, until about two months ago. It started showing an internal hardware/SSD error when booting up. I reported this to Lenovo and since it is still under warranty, they sent me a new SSD and told me to replace the part. I have a few questions that I've sent to Lenovo but have been unable to get answered: I'm assuming that my data, files and programs will be gone if I replace the SSD. I was able to back up my files...but will I have to repurchase windows 10 or can Lenovo send me that as well? I was able to take the back off of the laptop but was unable to get the screw for the ssd off. Any tips? I really would rather have someone with experience do this, so any information would be helpful. Additionally, I'm getting close to the 30 day mark where I need to send the old part back so that I'm not charged. Is it possible to get this extended while trying to figure this out? Thank you!!

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RELEVANCY SCORE 38.4

Hello,  I just bought Yoga 730 15 i7 version and I have issue with USB C port. When connection external drive case to USB C port system cant dedetct it. It is only constntly reading the drive but even after several minutes it is not showing up in WIndows. Tried that with several drives and no solution. All drivers are up to date. Thaunderbolt driveers updated, port turned on in BIOS.  Help

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RELEVANCY SCORE 38.4
RELEVANCY SCORE 38

Hi, Anyone knows what type of headphone does YOGA 920 support? The headphone I have cannot be fully plugged in the port, and of course it does not work. Thanks!

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RELEVANCY SCORE 38

The hinge on the left side of the screen as I look at it is not moving smoothly and is bumpy underneath as if something is pressing on it from inside. It is lying flat compared to the one on the right as I look at the screen so the screen is not level. 

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