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web browser malfunction

Q: web browser malfunction

Well, before few days I see that when I'm surfing on internet that some web pages ˝can not be displayed˝ or return to my home web page, cannot enter ˝Spybot search & destroy˝ home page and microsoft update page and some others security web pages. Before all that one day I instaled IE8 (and maybe something more) but I remove it, now I can't download IE6 or IE7 or IE8 because when I click on DOWNLOAD - that wbe page cannot be displayed (allways some kind of error 404, etc, etc). I completly check web settings (and there is lot of them, lower security levels in settings, added trusted sites, but still nothing) maybe activex control error? When I go to news web pages, facebook, nudity, and some others - all ok! But security of my PC is something what bothers me....
I have AVAST but when did not found virus I remowe it and instal windows one care (fortunatly)... I have few more spyware remove programs but they found few threats before few days and nothing, again same web situation... Malwarebytes found 2 threats in registry but all is situation stay like before....
Maybe Ccleaner program erase something from Windows data?
Still don't know: do I have virus/trojan/spyware... or windows error???

DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 0:32:16,73 on sub 09.05.2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.2.1250.385.1033.18.1023.676 [GMT 2:00]

AV: Windows Live OneCare *On-access scanning enabled* (Updated)
FW: Windows Live OneCare Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60343
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60343
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=60343
uURLSearchHooks: N/A: {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\toolbar\ctbr.dll
BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\toolbar\ctbr.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\toolbar\ctbr.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime
mRun: [OneCareUI] "c:\program files\microsoft windows onecare live\winssnotify.exe"
mRun: [SpywareTerminator] "c:\program files\spyware terminator\SpywareTerminatorShield.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime
uPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
uPolicies-explorer: NoActiveDesktop = 2 (0x2)
uPolicies-system: Wallpaper = ˙?|(
dPolicies-explorer: NoActiveDesktop = 1 (0x1)
dPolicies-explorer: NoFileUrl = 0 (0x0)
IE: Crawler Search - tbr:iemenu
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: I&zvoz u Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Preuzmi odabrano Free Download Manager-om - file://c:\program files\free download manager\dlselected.htm
IE: Preuzmi sa Free Download Managerom - file://c:\program files\free download manager\dllink.htm
IE: Preuzmi sve sa Free Download Manager-om - file://c:\program files\free download manager\dlall.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
Trusted Zone: google.ba\www
Trusted Zone: live.com \www
Trusted Zone: safer-networking.org\www
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
TCP: NameServer = 208.67.220.220,208.67.222.222
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\crawler\toolbar\ctbr.dll
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R1 sp_rsdrv2;Spyware Terminator Driver 2;c:\windows\system32\drivers\sp_rsdrv2.sys [2008-4-12 141312]
R2 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\microsoft windows onecare live\OcHealthMon.exe [2009-3-22 24936]
R3 PAC207;i-Look 111;c:\windows\system32\drivers\PFC027.SYS [2007-6-29 611584]
S2 Akamai;Akamai;c:\windows\system32\svchost.exe -k Akamai [2001-8-23 14336]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service;c:\program files\windows live\messenger\usnsvc.exe [2007-10-18 98328]

=============== Created Last 30 ================

2009-05-09 00:17 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-05-09 00:17 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-09 00:17 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-09 00:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-09 00:17 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-08 23:50 <DIR> --d----- c:\program files\Crawler
2009-05-08 23:16 <DIR> --d----- C:\4afaee2f4eee69a3d7508c
2009-05-06 22:23 <DIR> --d----- c:\program files\TronMe
2009-05-06 22:20 1,173,201 a------- C:\OneCareSupportData.zip
2009-05-06 21:11 244 a---h--- C:\sqmnoopt01.sqm
2009-05-06 21:11 232 a---h--- C:\sqmdata01.sqm
2009-05-05 00:07 91,328 a------- c:\windows\system32\drivers\msfwdrv.sys
2009-05-05 00:07 116,416 a------- c:\windows\system32\drivers\msfwhlpr.sys
2009-05-05 00:05 53,168 a------- c:\windows\system32\drivers\MpFilter.sys
2009-05-05 00:05 <DIR> --d----- c:\windows\system32\bits
2009-05-05 00:05 409,600 -c------ c:\windows\system32\dllcache\qmgr.dll
2009-05-05 00:05 7,168 -c------ c:\windows\system32\dllcache\bitsprx4.dll
2009-05-05 00:05 7,168 -------- c:\windows\system32\bitsprx4.dll
2009-05-04 23:53 <DIR> --d----- c:\program files\Microsoft Windows OneCare Live
2009-05-04 19:58 244 a---h--- C:\sqmnoopt00.sqm
2009-05-04 19:58 232 a---h--- C:\sqmdata00.sqm
2009-05-02 21:52 <DIR> --d----- c:\program files\MSSOAP
2009-05-02 21:27 <DIR> --dsh--- c:\documents and settings\administrator\IECompatCache
2009-05-02 21:26 <DIR> --dsh--- c:\documents and settings\administrator\PrivacIE
2009-05-02 21:04 <DIR> --dsh--- c:\documents and settings\administrator\IETldCache
2009-05-02 20:59 81,920 a------- c:\windows\system32\ieencode.dll
2009-05-02 20:59 81,920 a------- c:\windows\system32\dllcache\ieencode.dll

==================== Find3M ====================

2009-02-17 22:39 128,840 ac------ c:\windows\system32\Metacafe.scr

============= FINISH: 0:33:33,28 ===============

RELEVANCY SCORE 200
Preferred Solution: web browser malfunction

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: web browser malfunction

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HEREOrange Blossom

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RELEVANCY SCORE 50.4

I recently updated my SystemCare(SC) on my computer from SC5 to SC6. I notice once I was finished with the upgrade, I wasn't able to access my Army Knowlegde Account (AKO) any longer. What might be my computer problem?
 

A:System or Browser Malfunction

Using IObit Advanced SystemCare and other similar type utilities is a good way to trash your computer.

They can damage Windows and break programs and generate error/warning messages and wreak havoc.

-----------------------------------------------------------
 

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RELEVANCY SCORE 50

I get a strange message when trying to use my browser. In IE I get a message that says :"If you are seeing this page, your browser settings prevent you from automatically redirecting to a new URL. Please click here to continue". Also firefox won't let me download files.....such as hijackthis from trendmicro. I managed to get hijackthis installed in safemode but I don't know what to do now that have run it. I will post the log. And thank you to any of the gurus that can help me!DocLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:51:22 AM, on 8/18/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HiJackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft&... Read more

A:Browser Malfunction: unable to redirect to new URL

Hello

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue, please post a fresh HijackThis log back here

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RELEVANCY SCORE 50

Refer to the attachment.

It happens when I try to download anything(ie, right click->save as) using any browser.

Any solution, please?

A:Browser Download Manager Malfunction

Download a web browser install on a USB flash drive, try to delete all the web browsers on your computer and do a fresh install of chrome and see if your able to obtain the content your looking for via the download manager. Have you ever downloaded any software on your computer to "Speed up internet downloads"?

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RELEVANCY SCORE 49.6

Hello I had some virus and malware trouble recently and was getting some assistance in the malware and spyware section. I have a few more problems that could not be resolved over there and I was reffered here.... Basically I am unable to visit my email webpages. Neither hotmail nor yahoo mail nor aol... when I try to get to hotmail it reads this "http://runonce.msn.com/runonce2.aspx".. when I try to get to yahoo mail and I enter my user and pass this comes up.. ."If you are seeing this message, your browser setting is preventing you from automatically redirecting to a new URL"... I had adobe flash player 8, then I tried installing adobe flash player 9 but everything crahes and I basically have none now.. my windows media player gives a error message when I try to start it... some buttons and links on most webpages are either missing or disabled. eg. 'ok' or enter'. hope you can help
thanks

XP Professional
Version 2002
SP2

Dell OPTIPLEX GX270
INTEL®
Pentium 4 CPU 2.80GHz
2.79 GHz, 512 MB of RAM

A:Browser Problems Galore.... Ie And Msn Explorer Malfunction

I did a search and someone with your same problem was able to fix it by reinstalling windows scripting:http://www.microsoft.com/downloads/details...;displaylang=enAlso, have you set your internet options back to default settings. You may need to reset your homepage too.Try setting the Internet options to default first:Open IE -Go to Tools - Internet Options - Security Tab - Click the Internet Icon- and Default settings

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RELEVANCY SCORE 49.6

Problem with Opera 7 browser and the tool button called WAND which automatically remembers passwords and connects you directly to web site without having to type in logon information each time. Am unable to use it logging on to MSN or other sites. I had it working well for a while and then did some clean up!! on uneeded files, cookies, etc., and must have deleted something needed for it to work properly. Don't know whether it is truly the browser of the MSN web site. Also have the same problem with the using the Wand to get on to TSG. Help needed. Thanks.
Nemo 7
 

A:Solved: Opera 7 browser malfunction on Wand

Hello and welcome to TSG!

You may have deleted your wand passwords (if you went to File - Delete private data - checked the box on the bottom that says "Clear all Wand passwords").

Next to "Clear all Wand passwords", you will see a box "Manage Wand Passwords" -- try entering the passwords again.

If that does not work, you could uninstall and reinstall Opera (I've done it myself) and it solved my problems with the browser.

Also, you could try F12 while in Opera and identifying it as something else (MSIE 6.0, etc.) until the page works. I have to do that occasionally for different web pages.

If all else fails, check out Opera Knowledge Base and Opera Forums for more technical help with Opera.

I hope this helped!
 

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RELEVANCY SCORE 48.8

Hi Guys

A few days ago, my free Edition AVG showed a trojan alert (Trojan horse Generic10.PWU, which it allegedly fixed) after i unzipped and installed a program. Since then, I keep getting error msg's that AVG launcher and WLLogin.exe stops working, every half hour and sometimes other programs like msnmsger. Besides that i can't browse in firefox or IExplorer (i can still browse in Safari and use MSN). And furthermore when i open IExplorer, it opens up fans with this address (don't know if it'ill do any good)
http://83.149.75.33/info.png?cmp=ghr...&lid=http&z=us
which it can't display, fortunately.
Now the virus alert have shown 3 times for the same trojan as well as something in the virus vault, AVG calls "Virus found Lop". AVG found 4 of those yesterday when i did a scan of the computer, all in Temp internet files dir except the last trojan which was found in C:\Users\Tr?ffel\AppData\Temp
So i ran through the self help tutorial you have here on the site and it helped get rid of the "fan pop-ups" in IE, but my computer is exeptionally slow even though i just upgraded its RAM.
One thing i could not do in the tutorial was to do the online scan, though i think that it was the site that has crashed and that it does not have anything to do with my computer, so i have scanned my computer a couple of times with AVG and Ad-Aware from lavasoft for spyware.

So, I don't really don't know where to go from here, i've googled it but that didn't do m... Read more

A:Browser+program malfunction - Trojan horse generic10.PWU

OMG - Now my AVG antivirus is finding another sort of virus in the deckard directory that I just downloaded :S :S :S in this directory C:\Deckard\System Scanner\USER\Tr?ffel\AppData\Local\Temp\ my AVG has found to cases of Trojan horse generic10.QLH which is a different sort than the others found on my computer :( please help me! I think my computer is getting seriously violated in the backdoor, so to speak!

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RELEVANCY SCORE 48.4

I've just run Eraser 6.07 for the first time on a Windows Media Center XP Service Pack 3 System overnight and now have problems with all my browsers.
No title bar is completely functional, whether it's associated with a browser or any other program. They display only the program's logo without the additional information normally shown. For example, IE 8's title bar no longer displays the "Windows Internet Explorer" title, nor does it show the name of the website currently open. Home pages for Google, MSN, CNN, Adobe and Oracle load quickly and normally. Home pages for Amazon, Weather.com, and Wunderground only partially load with the mouse flickering between the "hourglass" and "pointer" displays. Your homepage, http://eraser.heidi.ie/ loads fine, but ironically your support forum at http://bbs.heidi.ie/ will not come up (except for the Amazon advertisements running at the top of the page.
Opening the Windows Help and Support browser will allow searching for topics (system restore, as an example), but clicking on any search results has no effect.
Microsoft Office programs and notepad experience the same title bar problems, but otherwise seem to function normally.
Eraser 6.07 was set to erase unused disk space for drive C: It set to delete any other files or folders. The task status after completion was "Completed with errors".

The day before this incident, I updated all her programs (Windows, Office, Real, Adobe, N... Read more

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RELEVANCY SCORE 46

I recently purchased an HP ProBook 450 G3. I am using two passport compact 1 TB drives with my laptop's two USB 3.0 ports. In normal use there is no problem. However, when I copy a lot of data from one to the other (or from one to the laptop's internal drive) the drives keep disconnecting. I know this because first I will get a copying error saying either the source or the destination is missing. Then I will hear the "chime" that Windows makes when a USB device connects or disconnects. Then the autoplay window for the Passport drive will appear. It seems that it spontaneously disconnects and then reconnects. I can continue using it for a time afterward, but it always spontaneously disconnects at some point, always when I am doing large data transfers.

I wondered if I have a poor physical connection---the USB plugs seem a bit loose. I checked if there is any vibration or movement that could break the connection, but so far there is no evidence that anything is moving. The disconnection always happens when a lot of data is being transferred, while the drives are sitting completely still.

Any ideas how to debug this?

A:Hard drive malfunction? USB port malfunction? Or just normal?

This is a hard situation to diagnose from a distance IMO. "Loose" is somewhat subjective, and barring serious abuse the only kinds of usb connectors & ports I've ever seen fail mechanically are mini and micro USB2 types.

I'd be inclined to suspect the drives first, especially if they are from the same family and were produced around the same time (the "bad batch" phenomenon). Have you tried to reproduce the problem on other machines, or with different drives on your machine?

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RELEVANCY SCORE 45.2

i used comodo cleaner,,the wiper function,,what a mistake, all my shortcuts,, favorites, program access are disabled, all the desktop icons wont finish loading, and they dont work, cant use system restore either,, programs are still there in files , they wont load , all icons for programs will not appear , any ideas where to go to fix this, ?

A:shortcuts malfunction program access malfunction

did it give you the option to back up before wiping? if so you can use that, or try system restore in safe mode.

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RELEVANCY SCORE 32.4

I noticed in the past few weeks that my browser gets redirected a few times a day when I enter a url or click on a link. It's usually some bogus "anti-spyware" site. I was recently infected by some virus that looked on the surface to be an anti-spyware program. I think I got rid of it all, but I am still having problems with IE getting redirected. I just ran Malwarebytes anti-malware and all showed up clean. I also use AVG and that didnt show anything. Here is my HJ this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:18 PM, on 8/31/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\eHome\ehRecvr.exe
C... Read more

A:Browser HiJacker, redirecting my browser, in some cases closing shutting down browser

I ran Spybot S&D, it found 122 items, but my browser still seems slow. Here is a new HJ This log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:10:47 PM, on 8/31/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program ... Read more

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RELEVANCY SCORE 32.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 805 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8159 Mb
Graphics Card: NVIDIA GeForce 7025 / NVIDIA nForce 630a, 32 Mb
Hard Drives: C: Total - 953766 MB, Free - 833189 MB; G: Total - 953857 MB, Free - 716403 MB;
Motherboard: BIOSTAR Group, N68S3B
Antivirus: Microsoft Security Essentials, Updated and Enabled

I am experiencing a malfunction where sometimes my screen will partially or completely become covered with horizontal lines. It can happen at any time. On or off line. It happens in my photo program sometimes blocking out whole or partial pics. I can roll my mouse wheel up and down and it will disappear. It happens completely at random. I uploaded a screenshot to look at. Any help would be greatly appreciated!
 

A:Malfunction

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RELEVANCY SCORE 32.4

I have a Toshiba Satellite laptop with XP Home Edition on it. All of my drives and devices connect externally and I access them through 3 different USB ports. A week ago I began having problems with my USB ports.

When I turn on my laptop, the devices (a mouse, keyboard and printer) initially are recognized and run well. Then I hear the noise from the comp as if I unplugged a device and my mouse, keyboard and printer are all no longer recognized by the comp. Sometimes I hear the noise as if I plugged them back in, sometimes I don't hear that noise but get an error message saying that my devices are not working properly and need to be replaced. All of my devices are in reality functioning properly. There does not seem to be consistency in when the USB ports stop functioning. During this time I am not touching the connections and at times am not even actively using the comp.

Do I have a trojan virus? or are my USB ports beginning to simply malfunction?
Any suggestions would be really appreciated. I can't do much with a laptop that cannot save a file to a disk or print a file. I have ad ware and spy ware removal tools (ad aware, spybot search and destroy, spyguard) as well as an updated firewall and antivirus (zone alarm suite) running on the comp. No major risks or problems have been found by these programs.
Thanks!

A:USB Malfunction

Try this: Go to start, control panel, system, click the hardware tab, and click device manager, click the plus next to Universal Serial Bus controllers, and right click and click uninstall on any USB root hubs. Then restart your computer and windows should detect your usb and reinstall the drivers.

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RELEVANCY SCORE 32.4

0
down vote
favorite







DEP processing is flaky. Setting /noexecute=OptOut and adding HP digital monitor to the exceptions list does not cause DEP enable for all processes.

No 'restart needed' popup is displayed....
?? CHROME, AVAST, FIREFOX all show DEP (permanent). All others DISABLED.....
?? setting /noexecute=AlwaysOn works, all processes DEP'd, BUT disallows HP digital monitor (can print, cannot scan or retrieve printer info).
I do have Administrator privileges but thought I noticed a popup (IIRC) re two items (processes?) not functioning, CIMV2? perhaps and one other. WBEMTEST checked for DEP 3 (OptOut), verified it was set (I forget the Superclass now, under root/cimv2).
Is this a Startup issue of some kind? Something not loading? GPEDIT under XP not helpful unless DISabling access to various options.
Thanks.... :-/

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RELEVANCY SCORE 32.4

My IE browser is erratic and doesn't show all graphics. Would you recommend a reset as a remedy? Have tried endless work a rounds with out success. Please advise
 

A:IE malfunction

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RELEVANCY SCORE 32.4

Hello everyone, first time poster, so sorry if I mess up ^^

Anyways, I just got a new laptop, specifically a Lenovo 80XS0086IX Ideapad 320-15ABR. Initially it all seemed fine, but as I used it I noticed several problems: 1) it cannot remain in sleep mode for long. After a while, it just switches off abruptly. I have tried several combinations of lid closed/open, power cord in/out, but eventually the result is always the same. 2) When powering it on after these shutdowns, the trackpad does not recognize multiple-fingers gestures, requiring a restart. 3) The disk usage frequently goes up to 100% despite no ongoing activity. 4) Sometimes, pressing the power button to power it on results in the disk starting, then abruptly stopping, then restarting again several times, before the laptop finally starts. 5) The system sometimes freezes for several seconds, even the cursor stops, only to resume any input movement later.

I have tried everything in my knowledge: I updated the BIOS, the HDD firmware, installed all Windows updates, fresh-installed Windows, but nothing seems to work (although the HDD thing apparently solved the "always 100%" problem). I ran both Windows in-built check-disk and third party programs to check for errors on the HDD, but none showed up. I'd be really glad if it was something I can fix at home, since I really need this machine to study, so sending it to be repaired/replaced back at Amazon is my very last option due to time. Hope you guys can h... Read more

A:Possible HDD malfunction

LofB said:





I just got a new laptopClick to expand...

u mean....brand new???
 

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RELEVANCY SCORE 32.4

I have a laptop with a F1 key Malfunction, when Windows XP loads and my desktop appears it then loads help and support continuously, finally locking up the system.
My question is how can i stop F1 from running help, is there some windows service that i can turn off permanently? So that the F1 key means nothing? Replacing the keyboard is not an option for me at this time!

Thanks
 

A:F1 key Malfunction

You can disable the Help and Support service from the Services management console (Start > Run > services.msc), or from a cmd prompt: sc stop helpsvc, then sc config helpsvc start= disabled.
 

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RELEVANCY SCORE 32.4

Please help!

Today I downloaded the latest version of Internet Explorer and shortly thereafter I received a message "USB Malfunction...Device not recognized" I was not sure what "device" the message was referring to.

After that, I noticed my LINKSYS Wireless Icon was missing not allowing me to log on to the internet. There are two other PC's on our wireless network which are working fine.

How do I fix this and get my LINKSYS Wireless Icon back???

Thanks,

Cheri

A:USB Malfunction???

go to device manager

in the device manager uninstall all listed usb
shut down

unplug all usb plugs
reboot twice
after that replug and check it.
____________

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RELEVANCY SCORE 32.4

when I started up this am everything on screen was smaller, icons, print, and everything. When i shut it odd last nite I used same procedure I always use. Have ran a virus scan and was clean. Can you help , please?
 

A:Malfunction

sounds like your screen resolution has changed, try right click on desktop and then click on properties, click on settings and change the resolution to a lower size.

Bill
 

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RELEVANCY SCORE 32.4

I have left my PC working continuously for 3 months now and everything was fine .. until suddenly I heard a weird ticking sound wich after the computer freezed and stopped responding .. then each time I restart the problem occurs again and again (about 5 minutes after res.) ...

any Ideas what the problem is ???

and thnx in advance ...
 

A:a malfunction ???

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RELEVANCY SCORE 32.4

It is dificult to type because as I'm going along, something causes my cursor to jump back in the middle of sentence. I am constantly having to go back and edit.
 

A:Key malfunction

Are you using a laptop ? Maybe the touch pad is too sensitive. You can adjust that in the Control panel I think.
 

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RELEVANCY SCORE 32.4

I wrote files to my 3.5 floppy disk in my xp's floppy dd and went to my friend's house and tried to read the files on her xp using her fdd. It said disk not formated!!?

Cause? Remedy?
 

A:3.5 fdd malfunction

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RELEVANCY SCORE 32.4

I have a Atapi 6x/32x dvd-rom. Recently, when attempting to insert and install any type of software...dvd or cd it causes my computer to crash and I need to reboot. Sometimes, at that point a warning appears during the reboot process indicating...fatal exception OE: page fault and lists too many numbers to repeat. Could this be hardware or software problems? I have a 2 year old micron 450MHz Intel II that required a hard drive replacement last year (13.0 GB Ultra ATA66 Hard Drive) after emmiting the "sound of Death" Any one have any clues? Thank you
Lisa.
 

A:dvd-rom malfunction?

For starters, go to start/settings/control panel/system/device manager/ cdrom tab, is it listed correctly , does it have any error indicators. If not, try selecting it, hit remove, reboot and reinstall the drive and software that came with it.
 

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RELEVANCY SCORE 32.4

Trying to open mail from my home page I am asked for confirmation of my password. A blank white page opens with the address bar flashing(?) Can anyone help? It started when I upgraded to IE10 so I reverted to IE9. The problem still persists.Can I completely uninstall IE and start again?
Attached is the page in question.

Herefordian

A:IE malfunction

Make sure all Windows updates are marked "Successful". If your mail is Yahoo, AT&T or any SBC company they're having trouble with the new mail so the problem might not be on your end.

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RELEVANCY SCORE 32.4

Hi, when i turn on my dell latitude 5430 i recieve a message on black background that says:

Fan malfunction
to continue press F1 key
to change setup option press F2 key
to run onboard diagnostics press f5 key.

I've ran onboard diagnostics but it did not find any issues. what should i do about the fan? the warranty is still up to date.

A:Fan malfunction

if it is still under warranty, you should call Dell to arrange for a replacement for the fan.

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RELEVANCY SCORE 32.4

DEAR ALL

While installing usb modem of tata i am getting a msg USB MALFUNCTIONED.

PLEASE RECTIFY

A:Usb Malfunction

Hi sunsandy4u and welcome to TSF,

Have you looked in the Task Manager to see if you have any Yellow marks by the usb hubs on the tree in the left pane? If so, that would indicate a driver problem.

My modem is usb and required a download into it for it to function properly. The software came with the modem. Also, try another usb port if you have one on your computer.

Hope this might help,
Mack1

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RELEVANCY SCORE 32.4

my computer just switch it's self on and it displays the HP logo and it switch it's self off again and it keeps repeating that..... need help please.... I can't work on it.

A:malfunction of PC

How about identifying your notebook with its complete product name or number. See the sticker on the box that it was delivered in.

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RELEVANCY SCORE 32.4

I have a current issue with my laptop that I would like some assistance on. When I go to play a computer game (such as DOTA 2), the CPU fan malfunctions a few minutes into playing the game and then intermittently switches off then on until I shut the computer off for a while. Is there any way to fix this issue? I have already updated my bios and it did not help.

A:CPU Fan Malfunction

Hi jdendrin,

First and foremost, please post your computer specs. Posting computer specs definitely helps us troubleshoot computer issues more efficiently. What is the brand/model of your laptop? Do you have warranty on your laptop? It's possible that the fan inside your laptop is dying.

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RELEVANCY SCORE 32.4

Results Found For: exe files start to open but instantly crash into a "run or save" downloads box, showing chopper pc as publisher for all exe files. I am chopper, and chopper pc is the name of my laptopp. if i hit run, its says "the
programs publisher coulden be verified. are you sure you want to run the program?            

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RELEVANCY SCORE 32.4

Can anyone help me here, my usb flash pen drive got malfunctions and i want to know how to repair or how to i get back my usb.
1.when inserted lights no showing
2.operating system says malfunction

so pliz pliz help
 

A:Usb malfunction

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RELEVANCY SCORE 32.4

I keep getting this error "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it". And if I leave my PC on to long the keyboard, mouse, and sometimes even the monitor stop working. I've tried unplugging the keyboard and mouse (which are not USB) and plugging them back in, but to no avail.
Any help would be much appreciated. Thanks

Edit: It's a Dell Dimension 8400
 

A:usb malfunction

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RELEVANCY SCORE 32.4

My IE browser is erratic and doesn't show all graphics. Would you recommend a reset as a remedy? Have tried endless work a rounds without success. Please advise.

A:IE malfunction

What version of Windows & IE?

Try resetting IE to the defaults.
In XP its Control panel - Internet options - advanced tab - reset button at the bottom right.

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RELEVANCY SCORE 32.4

Hello all,

Well, to get right into it, my PSU conked out. I shut down my computer (Start > Turn Off Computer . . .), it didn't automatically turn off like it normally does. So, I tried the power switch, nothing happened. Finally, I flipped the switch on the PSU. Obviously, it was off now.
The next day, I went to turn it on, and it didn't. I tested the power switch, it was fine, so the next thing to check was the PSU. Took it to a computer service store, they tested it, it was dead. I sent it back to the company, they sent me a brand new one. And that brings us to today.

I installed the PSU in my computer, hooked it up to everything (mb, harddrive, video card, CD-Rom, fans). I pushed the power button, the PSU lit up (it has a lighted fan on it) and the fan went on, this lasted about a second, then it shut off. Well, then I went through step-by-step:
- Connected only the motherboard to the PSU - turned on, stayed on, beeped.
- Connected the motherboard and the larger fan - turned on, stayed on, beeped.
- Connected the motherboard, larger fan, and the harddrive - turned on, stayed on, beeped.
- Connected the motherboard, larger fan, hard drive, and video card - turned on, stayed on, did not beep. (apparently it was beeping because there was no video output.
- Connected the motherboard, larger fan, hard drive, video card, and plugged everything into the back of the computer - turned on, stayed on.
- Connected everything listed above, plus the smaller fan, turned an... Read more

A:PSU Malfunction

Although there are things like power surges and lightning strikes that could kill a PSU, there is really no reason to try to come up with a scenario for what happened. Often they just die and it can be without warning. I think you are saying that now everything works. If the new PSU suddenly quits then you may have a problem that needs to be figured out.

The fan set up looks pretty standard.
 

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RELEVANCY SCORE 32

When printing from my new HP 930c printer,it has suddenly started to stop and a message appears 'printer not resonding' and then goes on to continuesly take paper through, printing the top edge with gobbldygook. The printer test page is ok.
This more often that not seems to happen whilst using my scanner, however it has also happened when just printing from computer. The computer sometimes also' locks out'.
Total computer novice, can you point in right direction?
 

A:Printer malfunction

Hi Kabluckyj, welcome to TSG.....

Go to the manufacturer's website and see if you are using the most current printer drivers.
 

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RELEVANCY SCORE 32

I have had a rash of issues lately and have run out of things I know how to do. I followed the instructions on how to post a thread and would like to proceed with the process.

I ran activescan and got this file:

Incident Status Location

Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\mljgd.dll
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\opnllkh.dll
Adware:adware/statblaster Not disinfected c:\program files\WildArcade ... Read more

A:malware malfunction

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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RELEVANCY SCORE 32

I woke up one morning only to find that whenever I play any audio on my computer it's constantly clicking, popping, lagging and/or skipping. I have no idea why but it isn't the speakers or my media player, I've tried Itunes and it's even worse I can't even make out the song I'm attempting to play!
 

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RELEVANCY SCORE 32

First time I have run into a problem I could not solve myself. I have a Coby TFTV2224 LCD TV that I am using as a monitor connected by VGA, which is the only port on this emachines POS.

The problem is that no matter what settings I have in nVidia control panel, resolution, refresh, etc.. the screen blinks out and comes back like it was just turned on. The power light never goes off. even better.... the input randomly changes from VGA to component or sometimes AV or HDMI, even more rare it will work fine for a period of time then the tv will randomly mute and unmute itself.

I had thought it was a driver issue, but after installing new drivers for motherboard, chipset, graphics, it seemed to clear up only to come back, not as frequent, but still came back.

I now have a fresh install of Windows 7 with automatic updates done, and nVidia graphics drivers.
What should I do? Where should I turn?

Thanks,
foulmouthbarnowl

$*#&% *#*@ #$&*#

EDIT: I have tried an LCD pc monitor and it works fine, all normal vga monitors work, just not this HD LCD.
 

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RELEVANCY SCORE 32

To Whom who can help, Hi, I recently noticed, in the past two days, that the top row of my keyboard (which is the esc through pg dn keys), for clarification, are not working properly. Everytime I hit the button to change my volume it somehow highlights a different area. When I press the buttons in order to change my brightness nothing happens as well. I have not dropped my computer, but I did have it connected to my TV, via HDMI cord. I have restarted my computer and an update occured but did not fix the problem. After that I shutdown my computer to see if it just needed a complete reboot, and stll no change has occured. If anyone could offer a solution that would be great! Thank you in advance and for taking the time to resolve my solution. Sincerely,Kahari

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RELEVANCY SCORE 32

I have MS windows XP and upon booting up I get a box that says. "The Executable files in Port Magic are corrupted Please re-install

I have no such disk to install with. Please anyone can you help?
 

A:Windows XP malfunction

Port Magic is one of those near useless programs that profess to make networking easier . . If you install it intentionally, you can reinstalll it here

If you did not intentionally install it, you may be able to uninstall it in Add/Remove Programs . . you should be able to uncheck it in msconfig to stop the message.
 

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RELEVANCY SCORE 32

i've never had a desktop pc broken down on me while its on, but i've had 2 desktop pcs when i was younger and they all malfunctioned whenever i had turned them off and back on again, the agonizing series of beeps when the bios boot would usually indicate a failure in hardrive or mobo...even though every componet was working fine the day before when i had turned it off. Most of my friends' desktop pcs broke in a similar manner to mine; they were all perfectly funcational, but when the next time they are turned on, something in the mobo breaks/malfunction/fries.

i've read that heat will shorten a desktop pc's lifespan, and that a pc left turned on continuously will experience a shorter lifespan compared to pcs who are regularly turned off and cooled down, however i've learnt from a friend who works in the local library that the internet pcs there for the past 5 years have never been turned off since all 80 or so of them are secured and locked inside the desk drawer and they decided that it would take too much time to have to manually turn them on on each floor one by one. for the record mainframe/severs they are only putted on Sleep mode and its been like this since the library opened 5 years ago and they've only had 6 pcs broken down, meanwhile all my classmates and friends at the university,most with branded pcs like hp and dell all had their pcs replaced on avarge by the third year from when they purchased it, ALL of them having their pc s... Read more

A:PC longevity: what usually causes PCs to malfunction?

I turn my computer off when I don't plan on using it for awhile.
My first W98 computer (updated to XP) is still running great .. As great as they ran back then

All components have a failure rating in MTBF .. Mean Time Between Failure .. (Measured in hours)
Why run it all the time and use up the hours ??

Probably the shortest life span components are the Fans, Hard Drive and Monitor .. (CRT or LCD backlites)
Why let it run all the time and collect more dust that means you'll have to clean it more often ..
or have something fail prematurity due to overheating.

So far .. I've had a HDD fail, Two fans and the backlites get weak in two LCD monitors.

Probably the worst culprit is the bearings in the HDD ..
When they start getting sloppy due to age/wear, The HD can start having trouble reading and writing.
 

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RELEVANCY SCORE 32

I have the T-Mobile MDA, which uses Microsoft Mobile 5.0. Since I installed Norton Anti-Virus, Firewall & System Works 2006, I cannot sync my device. I have uninstalled and reinstalled Active Sync, have checked the firewall, have hard-reset the mobile device, used Norton Go Back and still get the error code 85010014. For some reason I get the following message: "Active Sync encountered a problem on the desktop. Support Code 85010014. I feel like I have tried everything and now my hard-reset has caused me to have a pda with no information since nothing will sync. HELP! thanks.
 

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RELEVANCY SCORE 32

Okay so i was browsing on chrome when suddenly i noticed my words were in upper case without me turning on the caps lock then i saw that some keys like the *s* became *ws*.. and some other keys.. wanted to restart my laptop and the ctrl al del didnt work. Went to look at my keyboard settings everything seemed fine. My language options input all fine ! Ive been searching for the cause and fix but nothing. I refreshed it. I reisntalled it my win8.1. Same problem. Im considered this might be a hardware problem. The laptop isnt even 1 year old. I clean it so the keyboard is clean never spilled anything on it never had the pc overheat. I actually barelly use it. Please someone help.
 

A:Keyboard malfunction

Definitely sounds like a physical keyboard issue. Since you say the laptop is less than a year old I'd be contacting the manufacturer as self repairs will void the warranty and if it's a known issue it may even be covered by the warranty.
 

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RELEVANCY SCORE 32

Hello, my task manager got blocked saying it was blocked by the administrator when I'm am the only user on this computer. My desktop background was changed to a bunch of colors, and my virus program scanners kept saying I had trojans and my computer keeps trying to open these programs, such as svc.exe and odb.exe. Although I denied them thru McAfee security, they keep returning.Although I have scanned with AVG and Spybot search & destroy, these programs still keep trying to run and computer is still acting funny. Please advise.
Thank you
 

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RELEVANCY SCORE 32

Hello. I just replaced a power supply on a Windows XP computer and when it boots up, the os loads just fine, the startup programs begin to load and during this the display settings automatically change from 800x600 32-bit color to 640x480 8-bit color. It has a GeForce 440 MX card and all the drivers and such are working fine. I've tried everything fix it, but am having a less than fun time. Any suggestions would be great.
 

A:Display Malfunction

is the power supply big and good enough
in the device manager uninstall the card
reboot tapping f8
from the options choose vga mode
when windows finishes booting
disable a/virus
install the drivers
reboot the computer
if the problem is still there i would suspect the supply is not supplying enough power
 

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RELEVANCY SCORE 32

Suddenly, I can only scroll using the scrolling wheel on my ireless mouse, if I try to drag the scroll bar, it jumps back to the top, or the left, depending on the bar

A:scrolling malfunction

Try the mouse on another system.

Try another mouse on your system.

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 32

A friend handed me his system box to have a look at thniking his cd drive is bust. When he clicks on the cd drive to access the inserted disk the message received is:

d:\ is not accessible
THE DEVICE IS NOT READY

I have checked the device manager for this piece of hardware and there are no obviuos problems - infact it states its working properly. Perhaps I have to dig a little deeper ?

Be grateful for any help on the matter

thanks in advance

ian.t
 

A:cd rom drive malfunction

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