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When looking for windows 10 update, all I get is infor for windows 7

Q: When looking for windows 10 update, all I get is infor for windows 7

I currently have windows 10 installed, and it is verified when I display SYSTEM from the control panel
Why does this happen? Windows 10 came with Dell when purchased.
Is there a indicator file stating windows 7?
If there is, how can I change it to reflect windows 10 which it should be showing.?

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Preferred Solution: When looking for windows 10 update, all I get is infor for windows 7

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Thunderbird, Firefox, and all my other programs have lost all my info. Bookmarks, address books, log in info in programs like OpenOffice all think I am a new user. I did run a scan with Malwarebytes and cleaned out many files one being Sweetpacks. If I make any new bookmarks they are gone the next time I boot FF up. Any Ideas?

A:Windows 7 has dumped all my user infor!

Hello and welcome Bob mate try running Recuva Recuva - Undelete, Unerase, File and Disk Recovery - Free Download it may find you some lost data.

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the main thing is each and every install  windows update just searches forever and nothing happens after diagnostic tool it says Datastore.edb is corrupted and cant be repaired and each time it download the corrupted Datastore.edb
can they at leats give a proper service pack 2 for windows 7  64 bit ultimate that is then uptodate with working windows update that works after a direct standalone install of sp1 i use windows 7 ultimate 64 bit and i reinstalled the system allready
 5 times each and every time the same problame that Datastore.edb is corrupted and windows update just gets stuck!
i how you can either releasse a service pack 2 so that windows update works again after a direct install of service pack 1
or a windows update that doesnt use data store cause its yepp Not working,
i use a amd 6 core with a amd hd 6700 readon and 8 gb ram
both asus motherboard and grafic
as it is now windows update is with windows 7 service pack 1= not useable !!!!
sincierly Christian Madjari

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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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After installing this updates, unable to filter recordset using array of bookmarks, there is an exception inside msado15.dll.
For example this vbscript:
DIM rs, v(2), ldx

Const adInteger = 3
set rs = createobject("ADODB.Recordset")
rs.fields.append "Id", adInteger

For ldx = 0 to 9

rs.movefirst: rs.find "Id=3"
v(0) = rs.bookmark
rs.movefirst: rs.find "Id=8"
v(1) = rs.bookmark
rs.movefirst: rs.find "Id=2"
v(2) = rs.bookmark

rs.filter = v
produces an Access Violation (0xC0000005) exception inside msado15.dll
Similar code on C#:
var rs = new ADODB.Recordset();

for (int i = 0; i < 9; i++)
rs.Fields[0].Value = i;

var bookmarks = new object[2];
rs.MoveFirst(); rs.Find("Id=3");
bookmarks[0] = rs.Bookmark;

rs.MoveFirst(); rs.Find("Id=8");
bookmarks[1] = rs.Bookmark;

rs.Filter = bookmarks;
produces the same Access Violation exception in msado15.dll:
>   msado15.dll!ExtractArray()  + 0x5cd bytes    
     msado15.dll!ExtractBookmarkArray()  + 0xa1 bytes    
     msado15.dll!CRecordset::SetFilter()  + 0x6f0 bytes    
     msado15.dll!CRecordset::put_Filter()  &... Read more

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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The computer successfully installs the update, on reboot while configuring updates, it hits 98% complete then fails. Registry settings show Trusted Installer "start" set to (2) before restarting. I see no group policy for trusted installer after
updating policy with Security Compliance Manager 4.0; 
Tried clean boot install; Did online and offline sfc scan (zero integrity violations) Ran Windows Update Troubleshooter. Still receiving this error. 
Dism /Online /Cleanup-Image /ScanHealth = CBS.log

2018-03-02   01:44:12:651   344   1140   Handler   Post-reboot status for package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24055.1.3: 0x80004005.
2018-03-02   01:44:12:651   344   1140   Handler   WARNING: Got extended error: "Generic Command   ErrorCode   80004005   Executable   netsh.exe   ExitCode 
 1   Phase   24   Mode   Uninstall (upgrade)   Component   Microsoft-Windows-PeerDist, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"

2018-03-02 02:43:54, Info                  CBS    Ending TrustedInstaller initialization.
2018-03-02 02:43:54, Info                  CB... Read more

A:[SOLVED! Windows Update BUG!] Windows Update Failure [7SP1 x64] KB4074598 [HRESULT = 0x80004005 - E_FAIL]

Solved, 2 months later! After 3 dist upgrades!
So I finally solved this Windows / Update BUG, it and it was as simple as this; set peerdissvc (under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\) (aka branchcache as it is known under services.msc) from disabled back to manual, along with its
dependency http, to manual. I'm quite sure setting branchcache to manual was all that was necessary for the fix to take place; I also had set "not configured" to alll changes I had made to "Background Intelligence Transfer Service" under
group policy regarding peer caching. I had tried the latter before the last 3 distupgrades and it did not make any difference; so it seems windows update fails if you disable branchcache, which is typically only used by businesses anyway, so many people recommend
to disable it, for security reasons also. What a headache; I spent at least a 80 hours, and weeks, and months trying to figure this one out; Windows update has turned into a bunch of bull***** with their ROLLUPS; one error on one of 130 little updates and
the whole shebang goes down with the ship; dumbest idea ever for their update platform; they should change to individual updates and do it quick.

This is a MICROSOFT WINDOWS UPDATE BUG. You shouldn't have to enable or disable any built in windows service to get a "windows" update working. What a headache.
SO for all of you 80004005 victims out there; check your C:\Windows\Logs\CBS\cbs.log; searc... Read more

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Windows pesters me weekly about a windows 10 upgrade.  Every time it attempts, it fails.  Has anyone had this problem and found a solution?

A:ideapad 520s / windows update fails ( 2018-05 Cumulative Update for Windows 10 Version 1709 for x64)


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I bought a game for my childern, Toy Story. When I load the game it read error. Toy Story power play 1.0 is incompatible with this verison of windows. I have microsoft windows XP home edition. Why am I seeing this error. Please Help. Bam Bam

A:need infor.

you posted this twice...toy story power play can run windows 3.1...I don't think many 3.1 apps will run on XP. Too many incompatible libraries.

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I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?

Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupda... Read more

A:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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I was doing a prep for installing Windows 10, now, I got message that I could not go any further because of

Windows 7 update failed on "Update for Windows 7 for x64-based Systems (KB3102429), the error code is 80200011.
Please help me resolve this problem, so I can upgrade to Windows 10

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I have a G50-45.
I'd Like to know exactly what is inside the critter,
Like how many memory sticks, what speed the meory is, what rev level of GPU card, etc.
Not just that it has 4GB of memory or it is a Radeon R5
Thanks, Fred
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

A:G50-45 - Is it possible to find "as shipped" infor...

The Hardware Maintenance Manual for the G50-45 provides the answer to most of what you are asking.   Starting on page #26 is a listing of the specifications for that model.  The parts listing starting on page #72 will give you an indication of specific parts used.  Here is a link to that manual......

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This notebook was upgraded from windows 7 professional to windows 10 professional in July 2016.
In August windows 10 was updated to version 1607 (OS Build 14393.22)
There are some windows updates that have failed with either error code 0x8e5e0152 or 0x8e5e0147.
When the windows update troubleshooter is run it fixes things and then when it is run again it fixes the same things.
These fixes appear temporary or incompletely fixed.
This is an image of the windows update troubleshooter after its temporary fix:

The fixes were applied and it indicated that troubleshooting had completed.
A repeat windows troubleshooting displayed the same results.
Retrying the windows updates displayed the same failures and error codes.
sfc /scannow displayed no integrity violations.
dism /online /cleanup-image /restorehealth completed successfully.
This troubleshooting was from another web site and it also failed:
"use Win+x and select Command Prompt (Admin), then type 'net stop wuauserv' (without the quotes) and hit Enter, followed by 'net stop bits' and Enter. You should
see confirmations that each service was either stopped or wasn't running. Next, open Explorer, navigate to C:\Windows\SoftwareDistribution, and delete its contents including any sub-folders. Now reboot, open Windows Update and click Check for updates.

How do you fix the problem with the windows update troubleshooter so the fixes are permanent?
And how do you troubleshoot and fix the errors for the ... Read more

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When I used the Windows Update Troubleshooter on my PC after a (reset-Windows, it "wiped" away (view update history). Is there a solution to stop this behavior?

Lee Payne

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I recently came across a problem where this troubleshooter says my windows update is missing or corrupt. Is there anything wrong with my computer?

A:Failed resetting windows update with windows update automated troubleshooter

Your firewall settings may be blocking Windows Updates, or because the proxy override settings are incorrect:
http://support.microsoft.com/kb/883821 (scroll down for the Fixit for the 0x8024402C error code you received, or instructions on how to fix it yourself)


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I've been trying to get my system to update for a while now... I have around 19 important updates I need to install but it won't let me.

I keep getting
Code 8007010B Windows Update encountered an

I keep trying to fix my registry with registry mechanic and tried defragging but I don't know what else I should do....

thanks in advance

A:Windows Update Problem x64 - Code 8007010B Windows Update encountered an

Disable firewall and antivirus,and reset WU in aggressive mode http://support.microsoft.com/kb/971058 -if it does not solve your problem run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

when it finish go to C:\Windows\Logs\CBS folder ,find CheckSur.log file and attache it to post

This error would be also relate to incorrect path in environment variables. Download & run this tool http://www.sevenforums.com/tutorials...eshooting.html

and by using it prepare log from System Information and event log,pack all and attache to post too.

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The November 10 Windows 7 updates caused my Outlook 2013 to crash after it starts. I attempted to restore my PC with a Windows Restore prior to the previous date but it failed so completely that I could not start my computer. The screen recommended doing
a repair with the Windows disk but mine dates to Service Pack 1 and I doubt that it would work with my Service Pack 2.
I had to replace my C Programs partition with a backup that I had to resume operation. I've disabled any more Windows updates until I get information on this problem being fixed.
Can anyone help me here?

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Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

A:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2
http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072ee2Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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I have unintentionally put my laptop back to factory settings and am now back to windows 8.
The windows update isn't working and I can't seem to do anything. I keep searching for updates to download and install but it then says the standalone windows installer is not working either.
Does anyone know how to get around this as I am stuck on windows 8 and I cannot download any games or anything.

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I cannot use windows update with vista. everytime I open the update window it says its downloading the updates and preparing install but it fails everytime. The updates are for IE7, security update for vista x64, and 5 updates for windows vista x64, plus some windows defender definition updates. I dont know exactly what the error is, It just says windows update must close and offers to send a report to microsoft, which I have done. I will include the windows update log, the Reporting events log, and the logs from the deckard system scanner. Please help me find a solution.. I also did an online scan from kaspersky because I could not do the panda scan - it said something was not compatable. The kaspersky scan detected many things if possible please help me find a fix for these as well. Thank you so much!!

Deckard's System Scanner v20070826.66
Run by Krizzle on 2007-08-31 16:21:34
Computer is in Normal Mode.

-- Last 1 Restore Point(s) --
1: 2007-08-29 10:01:20 UTC - RP127 - Windows Update

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1023 MiB (1024 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-08-31 16:22:53
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)

Running processes:
C:\Program Files ... Read more

A:Cannot update Windows/Windows Update unexpectadly closes/Viruses Detected....

Someone Please help...

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I want to install another hard drive in my computer. Gateway won't give me any info on third party hardware. After replacing my video card with a $60 video card which works great after Gateway advised me to order their $299 card as the replacement, I am hesitant to take their advice anyway.

Can anyone tell me if this hard drive would work in my computer. I have a Gateway GT5220 computer. The current hard drive is found at this URL http://support.gateway.com/s/HARDDRV/Westernd/5508836R/5508836Rsp2.shtml

One they recommend is Western Digital Gateway Certified (WD800JD) 80GB

One I am looking at and want to know if it will work is here http://www.newegg.com/Product/Product.asp?Item=N82E16822135106 Am I right in thinking this is the same hard drive as their certified one?


A:Infor on a compatible hard drive

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Hi all ,

I need to get video card info using WMIC, but im not sure what to use.

i thought it might be : computersystem class??

Any ideas?

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A:does my HP15-f272wm have a modem whereby I can fax out infor...

Hi: No, it does not. If you need that capability, the easiest thing to do would be to purchase an external usb fax modem.  

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I am trying to create a chart which can present data from many worksheets one at a time. I have the same data information in several worksheets and in the chart screen I want to be able to present an attribute of one worksheet and then once that is done show another attribute (on its own ie. that keeping the previous data on the chart) of the same worksheet or maybe even switch to differerent worksheets. Each worksheet stores the same information (same fields etc) but represent different sites where studies were performed. Essentially the chart lives in one worksheet but can draw from information from several worksheets.

Can this be done? I suspect not after extensive searching. I thought i may be able to create a drop down menu which allows changes in the chart like for pivot table charts.
I would appreciate any help in this matter.

A:One cahrt which can show infor from many worksheets!

For the source data instead of using Data Range use Series.

Each worksheet will be a separate series.

Add a series for each site and name it. For the values click on the worksheet with the red arrow to select the cells you want. This lets you select the worksheet and then the cells.

Let me know if this dosen't work.

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VUDU WORKS FINE!!!!!!!!!!!!!!!
[personal information removed]
PLEASE HELP ME NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


sunsetMR wrote:SAD...........READ ALL OF MY EMAILS.I HAVE NO MONEY AND NO ONE IS HELPING ME FROM HP !!!!!!!!!!!!!!! VUDU WORKS FINE!!!!!!!!!!!!!!! I JUST DO NOT HAVE AOL VIDEO YOUTUBE AND A FEW MORE....  PLEASE HELP ME NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!You're going to need to be more specific about what the problem is and what you've done so far to try and resolve the issue on your own.  We are here as volunteers and will try to help you as long as you're willing to work with us amicably.   What application (or web browser) are you using to try and access YouTube/AOL?What is the exact error message (verbatim) that you are receiving when trying to view those websites?Have you installed the latest version of Adobe Flash Player (download here)Have you made sure that you've got the latest HP BIOS update and Video Driver (GPU) for your notebook?

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The above 2 updates keep coming to my Windows Update but when I install the (2) KB's it says download not installed "Try again" and in History "Install Fail". Please help me, sooo frustrated at this point, usually don't have

Ruth M. Stauffer

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Windows Vista x86 and Windows 7 x86 users in Catch 22 situation trying to restore systems!
During Factory Restore of Vista x86, upgrade of Vista x86 to Windows 7 Ultimate x86 SP1, or install of Windows 7 Ultimate x86 SP1 and validating install online, Windows Update fails after mandated update.
Unable to manually download requisite updates due to "Browser our of date" error from Microsoft Support website!
Downloads only available from Support.Microsoft.com website

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i am not good at english, hope i can make myself clear.hello, everyone. this is all my fault. i download a movie call "Brave" via torrent from internet. after download i can't open the video file, the readme file tell me that i need to install a decoder software in the same folder. i use the microsoft security essential to scan this "decoder", all good. so i install it after scaning.then, bad thing happened. the microsoft security essential realtime protection shut down. windows fire wall shut down. windows update shut down. the most important, all of those three could not be restart and i can't find each of them in the services.msci search on google for a solution. it take a long time. finally, i found something on the google. the solution is use "sc" command to recreate the service on services.msc. then i download a reg file called "wscsvc.reg" from that site, and import it to the system.http://pressf1.pcworld.co.nz/showthread.php?116524-Win7-Security-Centre-service-missing-after-malware-infectionWindows Registry Editor Version 5.00[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wscsvc]"DisplayName"="@%SystemRoot%\\System32\\wscsvc.dll,-200""ErrorControl"=dword:00000001"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\ 74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\ 00,76,... Read more

A:missing server Windows security center, windows firewall and windows update in services.msc

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hey all,

Firstly I hope i have posted this in the right forum.

As the name states I can not use any of my windows security I know this is because of a fake anti virus i had at one point, I also can't install any other virus protection or firewalls onto my computer.

I'm assuming this has to do with what the virus has done with my computers registry, correct me if I'm wrong.

I want to restore my registry back to its default I have tried the reg restore /? command in cmd but it comes up with (see attached picture) and am not sure what this means or for the next step for me to take to continue the command.

Is there any down side to restoring my registry to its default as well?

A:Unable to use windows fire wall or windows update all windows security disabled..

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Hi All

Newbie to the forum but not windows.

History: Went to install Windows 8.1 update last night. I first installed 8 updates (half of which were Office based) and then rebooted. I then ran the 8.1 update on its own - downloaded and installed without a hitch. Rebooted and all was well, or so I thought. This morning I tried to download some app from the Windows Store, it failed to load with a 0X80072F8F error (see below). I also tried Windows Update only to find that I was getting an error there as well, the same one! So, I decided to roll back my PC to a backup image taken on Monday and go through the whole process once again but first checked that I could access both the Store and Update, both were OK. I installed the 8 or so updates first, rebooted and checked access to the Store and Update again, both were OK. I then downloaded and installed the 8.1 update, rebooted and guess what, lost access to the Store and Update. I downloaded and ran the Windows Update diagnostic tool, that found some errors but was unable to fix them all (see below).

Anyone any ideas?



A:Windows 8.1 Update - Lost Windows Store and Windows Update

Hi there and welcome. You could try this

DISM - Fixing Component Store Corruption in Windows 8

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I am looking for a script to disable the annoying Windows Update notification.
For a single PC I can go ahead and turn the message off in the Action Center.
Any help with registry edit?

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Staples has this ASUS computer.and information about it.

I was hoping to read more information on the model somewhere else besides Staples, i searched everywhere,including ASUS's own website but could not find info anywhere else.
Any ideas?

Asus M32AD-R18 Desktop
Item: 1516424 Model: M32AD-R18

A:Solved: Cant find infor on a computer model except one place

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I recently used malwarebytes to remove a fake anti-virus program and some other issues. The fake anti-virus appears to be gone, however I can only update Windows Security Essentials manually (Error Code 0x80072ee7), and the windows update site (windowsupdate.microsoft.com) gives me a "Page Cannot be Displayed" error message. Other sites appear to work fine.

Also, after having Firefox or IE open for a few minutes, a new tab gets opened telling me I've won some sort of prize.

Below are the results from running GMER and DDS

Any help would be greatly appreciated.


GMER - http://www.gmer.net
Rootkit quick scan 2010-12-12 15:42:32
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdePort0 FUJITSU_MHV2080AT_PL rev.000000A0
Running: i7dzgu79.exe; Driver: C:\DOCUME~1\OWNER~2.YOU\LOCALS~1\Temp\kgqyqpog.sys
---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 08: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 37: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 ... Read more

A:Can't Update Windows Security Essentials or Windows Update + Popups

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for post... Read more

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My computer is running Windows 10 Enterprise and Windows Update refuses to download and install the version 1511 update. I've tried to press "Search for updates" multiple times, but it still keeps telling me that it's updated. The last update (apart from Windows Defender updates) was KB3163017 which was installed 8 days ago. The installation of Windows 10 itself was made longer than one month ago so the 31 day protection shouldn't be an issue either.

I've tried to search for a solution, but all I could find included downloading the .ISO file and install it manually, which I'd like to avoid as I then must burn it on a disc and I'd prefer if Windows Update could just take care of it as it does with the other updates.

So my questions are:

Is this normal, should Enterprise versions get these major updates via Windows Update or not?Is there anyone here that also use the Enterprise version and have received the update via Windows Update?Are there any solutions to this problem apart from updating with an .ISO?

A:Windows 10 Enterprise - Windows Update Can't Find Update 1511

I don't think Enterprise upgrades to next major builds through Windows Updates. That is so the corporation using Enterprise can maintain control of the versions of software on their computers which is extremely important for compatibility reasons among others.

Why can't you just mount a downloaded ISO file and run setup.exe from the mounted ISO file? Why do you have to burn it to DVD first?

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hi, i'm very new in thiz computing stuff. i've tried the steps of other post by mischine regarding using combofix & the system restore stuff, but still in vain. i'm using Fujitsu P1510 tablet pc,freshly re-installed Win XP SP2 & AVG 8.0.previously,i regularly updated to SP3 but due to some reason, i re-installed back and then thiz happens..i didn't get the idea at one part where the system restore was done, . i've done the combofix log but yet the hijackthis.is it necessary to do HJT?i'm really worried whn things not turn out..i also did the secunia scan, it turn out like thiz:

Detection Statistics:
9 Applications Detected in Total
3 Insecure Versions Detected
6 Patched Versions Detected
Running For: 4 Minutes, 53 Seconds
Errors with the scan: 1 Error Detected
Status / Currently Processing:
Detection completed with 1 error

*that error says that unable to find missing updates.
BTW, thz is the combofix log.hope it helps..
ComboFix 08-12-26.03 - Lil' Baybee 2008-12-29 0:46:46.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.502.196 [GMT 8:00]
Running from: c:\documents and settings\Lil' Baybee\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated)
* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Delet... Read more

A:windows update redirect to msn,still unable to update windows & antivirus


i also have problems wit my AVG.it seems that no matter how hard i try to update it,it won't do..is it the same as window update's problem?any help would be appreciated..thx again..

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We've written before about Windows 10's new updating policy, and today we're seeing the real-world result for the first time. The Windows 10 Technical Preview, build 9849, is being updated to build 9860. That update will roll out automatically to members of the Windows Insider program, and it will be delivered through Windows Update.

The operating system upgrade is a little more heavyweight than a regular hotfix; systems will need to reboot to finish installation, and Microsoft says that the reboot will take longer than normal.

The major feature of the new build is that it contains the first iteration of Windows 10's notification center. At the moment, it's a simple collection of historic notifications. Microsoft says that future builds will add more capabilities to the notification center, such as the ability to take actions in response to notifications.

First major update to Windows 10 Preview, delivered through Windows Update | Ars Technica

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I couldn't run windows update automatically. If I run windows update from the Start menu, it will come back with "error code 8024402C or 80244019 Windows Update Encounter an Unknown Error".

If I try to type in windows update address to go to the website, it will be rerouted to msn.com

Meanwhile, update for Windows defense has also failed.

My IE also has been running slow.

Any suggestion that I can update windows and solve all the problem?

Thank you very much,

A:Couldn't perform windows update nor update windows defense

When did this begin? Have you changed the way Internet Explorer connects, added a 3rd party firewall or began service with a new ISP (they sometimes used misconfigured proxies)?

See these links >>


note especially the instructions for resetting any proxy in the second link.

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So i found this article Windows 10 Installs Automatically On Windows 7 And Windows 8 - Forbes which says to use this Download Windows 10 Technical Preview - Microsoft Windows. My question is well this windows 10 update delete or change my Recovery partition to win10. if i dont like it id like to use the recovery partition to go back to win7. also does Microsoft know what software or what u do on win 10 tech preview.

im installing this on my pc i use everyday i know they say not to but its time for a reinstall of win7 and i thought id try win10

A:Windows 10 Technical Preview Update thru Win7's windows update

Don`t do it on your Windows 7 machine. Uninstall the update and hide it, if that`s what you mean.

Installing 10 to your W7 partition should have no affect on your recovery partition, but I wouldn`t chance it, no way.

Install Windows 10 on a separate drive, first unplugging the W7 drive, they do not dual boot well together.

Install 10 in a VM if you really want to look at it, it is nothing special and not worth the effort.

Windows 10 Forums

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Anyone doing a fresh install of Windows 7 should manually install SP1 (if needed).

The Windows Update Agent was renamed to Windows Update Client.

Manually requesting a search for Windows Updates on a Windows 7 computer with SP1 install should prompt the user to install a pre-SP1 Windows Update (WU) Agent (7.6.7600.320). Seems odd.

That old WU Agent worked just fine until Microsoft changed the update servers. The info coming back from the servers seems to now cause high RAM/CPU usage for some computers... but that old WU Agent should eventually get the job done. The computer might be useless for any other task for 24+ hours.

You can skip installing that old WU Agent and manually install the latest WU Client instead. Or, you can manually install the latest WU Client over top of that old WU Agent.

However, below is what I encountered when I went to install the latest Windows Update Client on a W7 pro 64bit SP1 computer.

I started by using these search terms in Google:
"Windows Update Client" "March 2016" "Windows 7"
As this post ages, replace "March 2016" with the current month/year.
If that does not find the desired KB, try the previous month.

That lead me to this link for March 2016: KB3138612.

The W7 pro 64bit SP1 computer has IE8 installed by default.

Visiting KB3138612 via IE8 got me this:

Clicking on the link to update the browser got me this:

Clicking on the link to "Continue to this website" got me... Read more

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Windows Update cannot crrently check for updates, becouse the service is not running.You may need to restart your computer.
That the problem i have with my windows udate in services.msc i dont have Windows Update folder file or whatever, when i bought my computer i remeber that i asked not to enable windows update and he disabled it. Now when i need it so much becouse my net framework not instaling and others programs bugging like hell i cant enable it. I searched a lot of forums and didnt found anything. So please if you could help me it would be nice .

A:Windows Update problems(Windows Update cannot crrently check for...)

Welcome to the forum.

Do a sfc scannow and reboot when prompted to:
SFC /SCANNOW Command - System File Checker

Also do what the link below says you:
What is the System Update Readiness Tool&#63;

Post back for further suggestions.

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I beg to anyone who can help me out.

My computer simply wont download any windows update program. If I try to go the windows upgrade website, and actually find the program I need, i click on the "DONWLOAD" button, however before the software downloads the webpage goes blank and it tells me that i have and internet connection problem, when its working fine and at top speed. I tried using IE, Firefox and its the same thing.

Ive read in other forums that I need the windows updates to install the new windows live messenger, but I cant download any upgrade form the windows upgrade website. The disconnection or offline blank page appears every time I click any DOWNLOAD button.

I know that the page isnt being blocked by my AVAST anti-virus program.

Secondly when i log to MSN and click the link to get the windows live update. I get the installation menu and it starts downloading, but it always stops around 46% and tells the same error: 0x80004004. When i click the link that takes you to the solution problem in g live website, guess what???. I cant open the webpage because my it says that the page cant be opened due to my Internet connection????????

I dont know if its because of a configurated program in my computer that keeps blocking me or if its something else.

I appreciate anyone who can help me out with mi problem.

A:Errors for my windows update and windows live messenger update

update error try here- click here since you never posted your operating system the link is for Windows 2000, Windows XP, and Windows Server 2003,Windows Vista and Windows Server 2008if that works try downloading again

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Running IE 9 and tried to update to IE 11. Said I needed to update my Windows 7, 64 to SP1. found the update and attempted to install. Install failed and message said "restart your computer and try again" tried again and it failed again. Now Windows Update cannot update the PC, error message says "cannot update while files are in use"

I'm at a loss on how to fix this, any help is greatly appreciated

Windows 7 Home Premium, 64bit
Acer Aspire 7745 Laptop

A:Windows 7 SP1 update failed, causing Windows Update errors

Well; one thing i can tell ya is that when it says cannot update while files in are in use basically means you need to restart your system. Try restarting and see what happens. It may tell you either when the system is in the process of restarting; that its configuring updates. Do not do a hard power down as that can cause even more issues while its updating.

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My windows update is actually trying to load new software, and when I request to install it, installation begins, and reverts to checking for updates. If I try again, it's the same result.

How can I solve this??

A:windows update is wanting to install new windows update software?

any help on the admin side??? easy for you guys to take post down but questions go unanswered for weeks at a time!! whats that all about?

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hi i try to update the my windows 10 desktop Pc and iam getting the 0x80070005 error on windows update .. Also i had some ms office 2013 updates succesfully installed how do i fix it ?

And iam runing the
@echo off
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir% /grant=administrators=f /grant=system=f
@Echo =========================
@Echo Finished.
@Echo =========================
which it updates the number of failed changes in the HKEY_Classes_Root is it normal ?

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