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win32/zperm

Q: win32/zperm

Hello!
 
I have had an internet connectivity problem for about a week now. First off, my internet connection randomly disconnects, goes silent for 5-10 seconds every few minutes, and then reconnects. Secondly, and I don't know if this is related, but I have two active connections now, which I never noticed before. My first connection is to my wireless router, and other than the aforementioned problems it behaves normally. My second connection is to Network 3, which I don't remember ever having and cannot control; it acts kind of like a hard line connection from a router in that I can't turn it off, but has no network access and serves no known purpose - I have no wired connection.
 
I ran AVG free, which detected win32/zperm, quaranteened it and removed it. I ran it again and it found it again. I then ran Ad-Aware which found and removed it several more times. Then I ran AdwCleaner, Junkware Removal Tool and finally ComboFix. The problem seemed to go away for about two days, then the internet connectivity issues returned, and now AVG nor Adaware can seem to find win32/zperm, but the problem persists.

RELEVANCY SCORE 200
Preferred Solution: win32/zperm

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A: win32/zperm

Hello having run ComboFix on your own we will need to see that log to determine what it removed. Please repost here ....Virus, Trojan, Spyware, and Malware Removal Logs. Include your above info and the CF log.

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RELEVANCY SCORE 68.4

I have a pretty similar problem like another user, but decided to post here, because I am not sure if the same fix applies to me (his thread was: http://www.bleepingcomputer.com/forums/t/480470/avg-quarantined-win32zperm/)
 
My problem is same or similar. I have an AVG and ad-aware. Whenever I scan with AVG alone (even in safe mode), it doesn't  find anything, but whenever I scan with ad-aware, my AVG finds win32/zperm, detects it as a virus and quarantines it. However, each time I scan, each time I find it there, so it keeps on being there. The file, which gets quarantined is in C:\Windows\Temp\(folder with many numbers, which every time are different)\(folder tmp with more numbers)\(tmp with more numbers). 
 
I am not sure if it's a false positive or not, but I'd rather hear the opinion of professionals. Another thing is that my videos online also freeze from time to time. Maybe this might be the cause... Issue started just a few days ago.
 
 
My DDS log:
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by home-pc at 17:51:08 on 2013-11-12
Microsoft Windows 7 Ultimate   6.1.7601.1.1257.370.1033.18.16259.14133 [GMT 0:00]
.
AV: AVG AntiVirus 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D56... Read more

A:Infected with Win32/Zperm

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifica... Read more

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RELEVANCY SCORE 68.4

Hi,
I ve been wrestling with the removal of the win32/Zperm virus and came across the posting from Gabrielrock nov12 2013 that seems to be a similar problem to mine. see http://www.bleepingcomputer.com/forum/t/513821/infected-with-win32/zperm
As with above, Ad-Aware detects the win32/Zperm virus and appears to deal with it only for it to re-instates itself in a windows/temp/file. Please advise how I can get rid of it.
I am operating on windows Vista and being relatively PC niave would appreciate guidance.
Many Thanks
 

A:Infected with win32/Zperm

Hello DaidaftI'm Seedy21 and I will be helping you with your issues.Please note the following information about the malware forum:From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by mePlease do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.Please reply within 48 hours, if you are going to be away for longer please let us know or the topic will be closed for been inactiveIf you are using Cracked or Illegal software your thread will be closedLastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close.Note:There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.If you are unsure what you're system bit type is..... click Here for help.For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.Double-click the downloaded icon to run the tool.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it also makes another log (Addition.txt).... Read more

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RELEVANCY SCORE 68.4

ComboFix 14-08-19.01 - repeat 08/20/2014  21:24:48.2.8 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.32719.29329 [GMT -5:00]
Running from: c:\users\repeat\Downloads\ComboFix.exe
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2014-07-21 to 2014-08-21  )))))))))))))))))))))))))))))))
.
.
2014-08-21 02:28 . 2014-08-21 02:28    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-08-18 03:37 . 2014-08-18 03:37    --------    d-----w-    c:\program files\Common Files\Lavasoft
2014-08-17 00:29 . 2014-08-17 00:29    --------    d-sh--w-    c:\users\repeat\AppData\Local\EmieUserList
2014-08-17 00:29 . 2014-08-17 00:29    --------    d-sh--w-    c:\users\repeat\AppData\Local\EmieSiteList
2014-08-16 23:55 . 2014-08-1... Read more

A:win32/zperm Combofix Log

ComboFix 14-08-15.01 - repeat 08/16/2014  18:36:07.1.8 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.32719.29682 [GMT -5:00]
Running from: c:\users\repeat\Downloads\ComboFix.exe
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\SysWow64\tmp5AEB.tmp
c:\windows\SysWow64\tmp5BD6.tmp
E:\install.exe
.
.
(((((((((((((((((((((((((   Files Created from 2014-07-16 to 2014-08-16  )))))))))))))))))))))))))))))))
.
.
2014-08-16 23:39 . 2014-08-16 23:39    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-08-16 23:30 . 2014-08-16 23:30    --------    d-----w-    c:\windows\ERUNT
2014-08-16 23:28 . 2010-08-30 13:34    536576    ----a-w-    c:\windows\SysWow64\sqlite3.dll
2014-08-16 23:15 . 2014-08-16 2... Read more

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RELEVANCY SCORE 68.4

Hello everyone. Recently AVG quarantined a file called Win32\Zperm. Should i be worried about this? Also, i noticed that when i watch a video online, it's not uncommon for the video to freeze. I than have to close the program and restart internet explorer to get it to work. I orginally started another thread with a Rkill log and was kindly directed, to the proper procedure of starting a thread.

This is the original post: http://www.bleepingcomputer.com/forums/topic480398.html/page__pid__2937102#entry2937102

Here is the DDS log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16448
Run by Elan at 21:23:28 on 2013-01-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3999.1711 [GMT -4:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestric... Read more

A:AVG quarantined Win32\Zperm

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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RELEVANCY SCORE 67.6

My AVG anti virus has been periodically flagging with a 'threat' called win32/zperm. It appears to be in C:\Windows\temp\ I always click remove it and it says its successful but periodically it returns.

I also have the issue of various popups while browsing the internet in Firefox (Its the only browser I use). Anything from this computer has been locked due to suspicious activity call this number to reactivate to various random popups.

Before coming here I've tried updating + running in safe mode AVG Anti Virus. Malware bytes, Spybot S&D and Adaware. They either don't find a threat or one of them find 'tracking cookies' which it removes but doesn't fix the problem.



I ran DDS and attached the two required text files. I've moved since I purchased this computers so I'm not entirely sure where my Window's disk is. I'm on Windows 10 Home 64bit if it matters. Any help would be appreciated, thanks.

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RELEVANCY SCORE 67.6

My AVG anti virus has been periodically flagging with a 'threat' called win32/zperm. It appears to be in C:\Windows\temp\ I always click remove it and it says its successful but periodically it returns.

I also have the issue of various popups while browsing the internet in Firefox (Its the only browser I use). Anything from this computer has been locked due to suspicious activity call this number to reactivate to various random popups.

Before coming here I've tried updating + running in safe mode AVG Anti Virus. Malware bytes, Spybot S&D and Adaware. They either don't find a threat or one of them find 'tracking cookies' which it removes but doesn't fix the problem.


I ran DDS and attached the two required text files. I've moved since I purchased this computers so I'm not entirely sure where my Window's disk is. I'm on Windows 10 Home 64bit if it matters. Any help would be appreciated, thanks.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.14393.0 BrowserJavaVersion: 11.91.2
Run by Nicholas at 12:28:54 on 2016-12-22
Microsoft Windows 10 Home 10.0.14393.0.1252.1.1033.18.8102.2929 [GMT -6:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: AVG AntiVirus Free Edition *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413}
SP: Spybot - Search and Destroy *Enabled/Outdated* {A16C3F68-9280-E053-1818-342707FECF4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG ... Read more

A:Win32/Zperm virus & popups.

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[C#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

Please download Farbar Recovery Scan Tool and save it to your desktop.Double-click FRST64 to run it. When the tool opens click Yes to the disclaimer.
Make sure the Addition.txt button is ticked.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
It also makes another log (Addition.txt). Please attach it to your reply.
------------------------------------------------------

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RELEVANCY SCORE 66.8

A few weeks ago you aided me in cleaning an infection off my computer and I thought it was clean.  However, the last week strange things have been happening.  Here is the original thread http://www.bleepingcomputer.com/forums/t/508728/dds-and-combofix-logs-as-requested/?hl=requested#entry3174075
 
I am running Windows XP Pro SP3, AVG internet security, Ad-Aware antivirus in compatibility mode and from time to time I run I-obit antivirus and Mal-warebytes free version.
 
Within the last week,

1.  I several times got a boot disk not found error while booting.  I thought it was the hard drive going bad but after a couple of days it was fine.
 
2.  AVG has several times detected and quarentined Win32/Zperm.  It seems to come back.
 
The last full system virus scans with I-Obit picked up a few things, I think Trojans, most of which I think are false positive, in old data files in an external backup.   These files have not been accessed for years except for copying them from one place to another.
 
3 This morning WinPatrol informed me that a number of things had been removed from my startup.  These included WinPatrol, AVG Toolbar, RTHDCPL.exe, Ad-Aware AV (set in compatiblity mode), spybot search and destroy's tea timer and maybe some more that I can't remember.
 
The programs were still in my system tray but I am reinstalling them just in case now.
 
Any help would be appreciated.
Thank you in advance... Read more

A:Strange disk behavior and Win32\Zperm

Hi -
Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If a security program requests permission to access the Internet, allow it to do so.
 
 
Download MiniToolBox, Save it to your desktop and run it.
Checkmark the following boxes:
•Flush DNS
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 Click Go and copy / paste the result (Result.txt).
 
 
Please download Malwarebytes Anti-Malware Free (a.k.a. MBAM) and save it to your desktop.NOTE : Do not accept the Free Trial Version at this time
* Follow these instructions for doing a Quick Scan in Normal Mode.
* Check for database Updates through the program's interface before scanning.
* Click on Scanner > Place a dot in Perform Quick Scan > Click Scan
* After completing the scan, a log report will open in Notepad.
* The log is automatically saved and can be viewed by clicking the Logs tab .
* Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
* Exit Malwarebytes when done.
* Note: If Malwarebytes encounters a file that is difficult to remove, y... Read more

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RELEVANCY SCORE 66.8

Hello,
 
I have both AVG and Ad-Aware installed (Ad-Aware is in compatibility mode so the real-time protection is off). AVG resident shield keeps reporting that Win32/Zperm has been found in the temp folder and this is due to the Ad-Aware Service. I choose the action to remove it, which it says is successful but then it reports the same thing again a little while later. An actual scan by AVG does not find anything, neither does a scan by Ad-Aware.
 
AVG resident shield report: Virus found Win32/Zperm, c:\Windows\Temp\... (actual folder and file changes every time)
 
The process name: C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.0.4555.0\AdAwareService.exe
 
I have also tried scanning with Malwarebytes Anti-Malware and that too doesn't give any postives. Could you help me remove it please or is it a compatabilty issue between AVG and Ad-Aware?
 
Thanks
 
My DDS log:
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520  BrowserJavaVersion: 10.45.2
Run by Paulette at 13:17:06 on 2013-11-22
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.2038.701 [GMT 0:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: Windows Defender *Enabled/... Read more

A:AVG keeps finding Win32/Zperm in temp folder

Actually, I forgot that Malwarebytes did find some PUPs which I deleted but ir didn't seem to have any affect.
 
Here is the log:
 
Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org
Database version: v2013.11.20.06
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Paulette :: PAULETTE-PC [administrator]
Protection: Enabled
20/11/2013 10:50:45
mbam-log-2013-11-20 (10-50-45).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201716
Time elapsed: 13 minute(s), 38 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 2
C:\Users\Paulette\AppData\Local\Temp\ct3288691 (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Paulette\AppData\Local\Temp\ct3297861 (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
Files Detected: 9
C:\ProgramData\YouTube Downloader\ytd_installer.exe (PUP.Optional.Spigot.A) -> Quarantined and deleted successfully.
C:\ProgramData\YTD Video Downloader\ytd_installer.exe (PUP.Optional.Spigot.A) -> Quarantined and deleted successfully.
C:\Users\Paulette\Local Settings\Tempo... Read more

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RELEVANCY SCORE 47.6

i keep getting a virus called zperm. i ran AVG and ad-aware. here is a copy of hijackthis. do i need to do anything else?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:41 PM, on 2/7/2015
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
c:\PROGRA~1\AVG\AVG2015\avgrsx.exe
C:\Program Files\AVG\AVG2015\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG2015\avgidsagent.exe
C:\Program Files\AVG\AVG2015\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareService.exe
C:\Program Files\AVG\AVG2015\avgui.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\WINDOWS\system32\svchost.ex... Read more

A:zperm virus

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RELEVANCY SCORE 45.6

This topic has a bit of history, if you would like to see it, the thread is
 
http://www.bleepingcomputer.com/forums/t/512145/strange-disk-behavior-and-win32zperm/
 
I had been using AVG internet security as my primary defense and Ad-aware anti-virus in its compatibility setting which Ad-aware says is okay with AVG.  I also use WinPatrol and SpybodSD's tea timer.
 
There was an infection a month or so ago that I thought we had delt with but now I am not so sure.
http://www.bleepingcomputer.com/forums/t/508728/dds-and-combofix-logs-as-requested/?hl=requested#entry3174075
About a week ago my primary hard drive started giving a "boot disk not found error".  I ran chkdsk and it seemed okay.  I got the error a second time the next day, powered down the computer and rebooted and have had no problem since.
 
However, yesterday I got a recurring virus detection of win32/zperm from AVG.  I cleaned it several times and it came back.
 
Next, WinPatrol gave me messages that AdAware AV, WinPatrol, Spybot Search and Destroy Tea Timer, AVG Toolbar and RTHDCPL.exe had been removed from my startup.  Since that time I have had no virus detections.
 
On instruction by the previous person, I removed AdAware AV, Gomez Peer, Antimalware engine (a part of AdAware), uTorrent and some other things.
 
The AdAware AV. I had a tremendous amount of trouble removing.  I uninstalled, deleted the folder, scoured the system every way I could th... Read more

A:Virus scanner probably not working and have detected zperm in the past

Your previous logs are clean.Totally uninstall [Ad-Aware], using the Revo Uninstaller.Download and run the free version of Revo Uninstaller.Select [Ad-Aware] and click Uninstall.Set it to 'Advanced' and click Scan.Revo will do this:Step 1. Create restore point.Step 2. Run the official [Ad-Aware] uninstaller.Step 3. When uninstaller finishes, click Scan in Revo and it will search for remnants. Delete everything found (Select All, Delete All).Reboot if asked to.===Please download ComboFix from one of these locations:Link 1Link 2IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.Some Rookit infection may damage your boot sector. The Windows Re... Read more

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RELEVANCY SCORE 42.8

My Avast antivirus recently started detecting a whole host of viruses. I ran a thorough scan of all files and deleted every infected file until the scanner turned up a hit in the operating memory. It then suggested I run a boot sector scan - I did so. Upon rebooting Avast started detecting more viruses. This time I rebooted into Safe Mode and ran the scanner there, deleting everything I found. Apparently one of the files I deleted was important, because after that my computer Blue-Screened during boot-up and I had to do a system restore to a save point from a few days ago (before the virus was contracted). Since then the virus has continued to crop up, and I haven't the foggiest notion of how to get rid of it.

The title is a list of the virus descriptions that my Avast scanner gave me. I ran all the programs the walkthrough on this site instructed me to, but the RootRepeal program crashed and generated an error message and crash report, both attached (error message in .png image format - I took a screenshot of it).

Thanks for your help!

__________________________________________________________________________________
DDS (Ver_09-12-01.01) - NTFSx86
Run by Bryan at 18:56:06.09 on Wed 12/02/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3070.1546 [GMT -5:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32&... Read more

A:Infected with js: downloader-FT Win32:Banload-GLR Win32:Malware-gen Win32:Refpron-AW Win32:Rootkit-gen Win32:VB-NWC

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 41.2

Hi,Please help me in getting rid of the pop ups which keep coming up.trojan downloader win32 agent bqtrojan clicker win32 tiny htrojan spy win32 key logger.aatrojan spy win32 green screentrojan spy html bankfraud.dqHijakThis log file.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:00:40, on 9/8/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Hewlett-Pac... Read more

A:Infected With Trojan Clicker Win32 Tiny.h / Downloader Win32 Agent Bq / Spy Win32 Key Logger.aa/spy Win32 Green Screen / Html B...

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

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RELEVANCY SCORE 41.2

hello. sorry about this mess. im afraid i dont really know what im doing. my nephew asked me to help get rid of a red circle with a white cross telling him he had spyware but its turned into something much worse. he only used windows firewall and nothing else saying he only uses world of warcraft and msn and music and doesnt surf the web!! i tried to scan with avg but it was aborted and the windows firewall was continually turned off no matter how many times i put it on. tried other antivirus progs but all were turned off. eventually i managed to do online scan on microsoft safety centre and deleted quite a few v high threat trojans but many unable to clean. i also ran sophos rootkit and nearly gave myself a heart attack - 938 hidden things that recommend not to clean. i resorted to you now. i followed the tutorial for posting hijack this and here are the resultskaspersky report for critical areas--------------------------------------------------------------------------------KASPERSKY ONLINE SCANNER 7 REPORT Saturday, November 29, 2008 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Saturday, November 29, 2008 12:40:36 Records in database: 1426420--------------------------------------------------------------------------------Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yesScan area - Critical Areas: C:\Do... Read more

A:win32/alureon.gen, win32/Eldycow.en!A, win32/Small, win32/Olmafik, winNT/Xantvi.gen!A, Trojan-Game Thief and more

i think i have sorted this. i ran SDFix which cleaned up enough for me to install antivirus. avast caught lots of trojans and i have now been able to onlinescan and spybot s/d etc. all logs now coming back clean so can u delete this post please

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RELEVANCY SCORE 40.8

Hello,My computer became infected last night, and It's pretty bad. I became infected with Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, and the others listed (maybe more). Long story short, I'd just watched Harry Potter on dvd, and logged onto the computer to see who he married in the end. I ended up at a Harry Potter encyclipdiea website, and looked it up. Avast went nuts after a few minutes, and showed 4 different virus alerts, and Windows Defender showed 1 as well after I shut down.The virus listed by Defender was Trojan:Win32/Alureon.BT. Avast listed Win32:Jifas-CY, I didn't get the others in time.The last 2 I listed in the title, a "security center alert" claimed it detected these programs trying to acess the internet. It listed one more, but I didn't get it's name in time.I know Alureon is a downloader and backdoor for other viruses, and it basically shuts down security systems, which it's trying to do since windows now thinks I have no anti-virus installed.All of these trojans are listed as "server" and "high risk." I'm not sure a root kit didn't try to make it's way in too.EDIT: I wanted to add a few things in. First, I have XP SP3 set up with multiple accouts, one admin "owner" account and then 1 limited access "user" account. The Viruses came in while the user account was logged on (I am not dumb enough to connect to the internet with an admin account). It seems the Viruses we... Read more

A:Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, Backdoor.Win32.Kbot.al, Net-Worm.Win32.Mytob.t

Hello again.I booted into Safe Mode and ran an Avast scan (which took forever) and it was a waste of time. The stupid thing found nothing wrong, and said the system was clean (which is the opposite it says when you log into the limited user account). The computer (and specially that account at least) is definitely infected. Could the viruses be hiding themselves when in safe mode?Should I scan from a Pre-install environment like BartPE? Or from the Regular "Owner" Admin account? I waited 2 days for the stupid program to scan 700gb (painfully slow for a qaud core, though to be excepted in safe mode), and it was useless.Other than running windows defender (which I'm doing now), and maybe trying MBAM, I'm not sure what to do. I'm not expect enough to dive into programs like OTViewIT and Combofix, so I'll need help here. Please, ANY HELP is appreciated. I would rather NOT wipe the drive and reinstall the whole system, but I need to get this figured out.Does no one have any ideas???

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RELEVANCY SCORE 40.4

Hello,Please help if you can .I ran free Avast! version 5.0.677 on my Windows XP desktop computer (Pentium 4, 1.5 Ghz CPU, 1 gb ram), and came up with the following virus warnings. Unfortunately the Avast! software internal tools to remove it are grayed out and not functioning. I tried a couple of things to remove viruses from help online and then realized I was in way over my head. I found this forum and am now requesting help.Avast! says I am affected with:JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and Win32:VirutAttached a screen shot of Avast! with viruses and partial path to them. Computer's Symptoms (not sure if these are all due to old slow processor or malware):Computer is freezing often;When it is in sleep mode it is turning itself on;Seems to be downloading stuff often and slowing down;Monitor is going black forcing reboots often;Couple weeks back I began getting floating ads that pop up when browsing online;I get an error message daily that says AdAware has shut down unexpectedly, do I want to send a report? I have been ignoring this, not knowing if it was important, been several weeks.Ok, I think that is all I can think of to share. Please help if you can. I appreciate it.Thanks,Dancer~~~~~~~~~~DDS (Ver_10-03-17.01) - NTFSx86 Run by ljk at 15:52:28.93 on Mon 09/20/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.102... Read more

A:Please Help ~ Infected with JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and...

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain from running tools other than those I su... Read more

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RELEVANCY SCORE 39.6

Avast continually blocks the following threats: - Win32:Malware-gen - WIn32:Downloader-PKU [Trj] - Win32:DNSChanger-VJ [Trj]Avast scans and detects Win32:Sirefef-PL [Rtk], cannot remove it though.Malwarebytes scan detects BCminer, quarantines it, though never seems to get rid of BCminer. Other issues of possible note: - Windows Firewall not running 0x80070424 - Backup & Restore - last backup did not complete successfully - server execution failed - 0x80080005Ran both DDS and GMER (GMER did not have all the options available as per the preparation guide, and did not log anything when the scan was complete). .DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421Run by Family-pc at 12:37:05 on 2012-08-05Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.16383.13888 [GMT -4:00].SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\sy... Read more

A:Win32:Sirefef-PL, Win32:Malware-gen, WIn32:Downloader-PKU [Trj], Win32:DNSChanger-VJ [Trj], BCMiner need help

Hello Njals, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.Do you have a USB Flash Drive you can use?

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RELEVANCY SCORE 38.8

Originally Virus Heat installed itself onto my computer then we added CA Security anti virus and anti spyware protection. This cleaned up some of the problem but I had to download spybot search and destroy to find more spyware. There was a lot of Z lob spyware on the computer. I have spent countless hours on the phone with tech support with Time Warner who is my internet provider who suggested the CA Security that isn't picking up on everything. Now when I run a full scan with CA on my computer it says there are no infections but I keep getting a pop up from CA saying there are 33 infected items. The pop up is random- it isn't in connection with the anti-virus scan. They aren't deleted or quarentened, the pop up just states the file name, infection name, type which is "file" and status which is infected. There are 10 win32/vmalum.ccpy, 19 win32/crushpy!generic, 1 win32/vmalum.ccqd, 2 win32/bewschy.d and 1 vmalum.ccqa. The files aren't quarentened so I can't go in and delete them and when I run the scan to clean them up it isn't picking up on them. So CA anti virus scan isn't picking up on these infected files but then again it is because the pop up knows they are there? Does this make sense? Almost like it knows they are there but it can't do anything with them? Time Warner suggested I get a trojan hunter, is this appropriate? Are you familiar with these infection types? I have googled the names but nothing comes u... Read more

A:Win32/bewschy.d, Win32/vmalum.ccpy, Win32/vmalum.ccqa,win32/crushpy!generic, Win32/vmalum.ccqd

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? Have you tried doing your scans in "Safe Mode"? Are you doing scans while logged into the "Administrator Account" or an "account with administrator privileges"? You need to start there first. If rescanning in Safe Mode does not help, then do this:Please perform an online scan with Kaspersky WebScannerClick on You will be promted to install an ActiveX component from Kaspersky, Click The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on Now click on In the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)
Scan Options:Scan Archives
Scan Mail BasesClick Now under select a target to scan:Select My ComputerThis will program will start and scan your system.The scan will take a while so be patient and let it run.Once the scan is complete it will display if your system has been infected.Now click on the Save as Text button:Save the file to your desktop.Copy and paste the scan results in your next reply.

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RELEVANCY SCORE 38.4

Hi!

Please help. Along with the above virus? names I have an icon down in the bottom right corner that flashes from a yellow X to a yellow ? with a message telling me I have a Critical System error and to go to that site and download software....

I have AVAST and ran a full scan and did come up with several files with virus/trojan names; these files went into the Virus Chest. I deleted the Temp ones but decided not to delete anything else until I know what is going on. I have since ran the Clean Up through Avast and rescanned twice. Did not show any new stuff although there were 6 files that it was not able to scan. It appears that my C drive has all the problems.

One other thing I did notice was that when I went into Device Manager there is the big yellow question mark next to something identified as optional device and below that another question mark as RAID something. Also, down below the volume game controller file? there are several things that have a big yellow exclamation marks......

Someone showed me last night the process to remove the Adware(??) and the icon and clean this up and but I was not at home so I just reviewed the info, decided that I should be able to do it and just wrote down this website address. So, now I have here but do not know where to get started.................

Thanks for you help!

A:Win32:zlob; Win32:ageng-a; Win32:adan-007; Win32:enumplus And On And On

Sorry you didn't get a reply sooner.Here's what to do.Follow the directions in this topic: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/Then post a new topic with your HJT log here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/Provide a brief description of your problem, and provide a title similar to the one you have here.Please be patient, as the HJT team is very busy. Do not bump your log as the team may think that someone is already helping you. If you have not had a response in five days add a reply to this topic: http://www.bleepingcomputer.com/forums/topic14717.html and paste in the link to your HJT topic there.Orange Blossom

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RELEVANCY SCORE 36.8

Hi,I'm running Windows XP - Internet Explorer v. 6.00, SP3. Yesterday Avast alerted me to a virus on my computer (I neglected to write down the exact message). At the time, only Gmail was open and an email was being written. I've had some issues with Avast occasionally reporting a false positive, and since nothing was being downloaded at that time, I took no action with Avast. Instead, I immediately did a Quick Scan with MalwareBytes to see if it would find anything. MalwareBytes found and deleted the following: C:\Documents and Settings\HP_Owner\application data\Sun\Java\deployment\cache\\6.0\44\61b86cac-3c0c0928Trojan.FakeAlert.VGenC:\Documents and Settings\HP_Owner\local settings\temp\0.506697477033.exeTrojan.FakeAlert.VGenA second MalwareBytes scan was clean.I looked "Trojan.FakeAlert.VGen" up on Google and then it clicked: for the past few days, Adobe Flash Player has been crashing an awful lot. When it crashes (on Youtube, for example), it tells me the program is out of date and needs to be updated. The weird thing was that sometimes it worked for a while before it crashed, but I dismissed that as being some strange computer quirk. I went to the Adobe web site and tried to install the newest version of Flash Player, but was unable to. I feel foolish, but it never even occurred to me that a virus could be to blame. It concerns me that (assuming the Adobe Flash Pla... Read more

A:Trojan.FakeAlert.VGen, SpyInstall_HPPre.exe, Win32: Mirc-z [PUP], Win32: Kill App-W [PUP] & Win32: Agent-AMXO (Trj)

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Document... Read more

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RELEVANCY SCORE 36.8

Hi, My laptop is running on Windows XP Home Edition Ver 2002 SP3. I also have CA Anti-virus software and Malwarebytes installed.

Recently, my laptop is infected by the malwares Win32/ZAcesss.AC, Win32/Karagany.ZAAE and Win32/Fosniw.ZABA. The CA Anti-virus software detected and quarantined them but it came back again after reboot. Also, Google search results are also redirected to the website xa.com.

I would be most grateful if you could help to solve this issue. The DDS log is pasted below. For your info, I received the following message when GMER completed scanning: WARNING!!! GMER has found system modification caused by ROOTKIT activity.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.11
Run by CST at 4:20:34 on 2011-11-25
Microsoft Windows XP Home Edition 5.1.2600.3.936.86.1033.18.2047.1291 [GMT 8:00]
.
AV: CA Anti-Virus Plus *Enabled/Updated* {6B98D35F-BB76-41C0-876B-A50645ED099A}
AV: PC Cleaners *Disabled/Updated* {737A8864-C2D9-4337-B49A-B5E35815B9BB}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\Zcfg... Read more

A:Google redirect to xa.com and malware Win32/ZAcesss.AC, Win32/Karagany.ZAAE and Win32/Fosniw.ZABA

Hi,Please do the following:Download ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\C... Read more

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RELEVANCY SCORE 36.8

Mates,

I have spent the entire day trying to rid my system (Windows XP Home Version 2002 SP3) of this Win32.TrojanSpy, Win32.WormLovGate, & Win32.TrojanD\.\ader.NewMedia problem. I was alerted to these problems through scanning with AdAware Anniversary Edition after becoming so frustrated with my ridiculously slow internet connection (cable from Comcast). I can't seem to get rid of them and my cable internet speed is at about dial-up speed when testing it through CNET and Toast.net. Very frustrating, indeed. My attempts to remove the culprits have consisted of scanning by using:

(In order of scans):

AdAware Anniversary Edition (found the above mentioned culprits & claimed to have successfully removed them)
ATF Cleaner
Malwarebytes' Anti-Malware (found nothing)
SUPERAntiSpyware (found nothing)
SmitfraudFix (I used 'Search' in normal mode, then I used 'Clean' in safe mode - found nothing)
AdAware Anniversary Edition (scanned once again & in safe mode this time - it still found all of the above malware, trojans, etc., of which I selected it to remove)

Internet connection is still super slow.
It may be helpful to note that after performing these scans, I would select 'Turn Off' the computer (not 'Restart'), but the computer would simply reboot...I found that strange.

Any suggestions?

Thank you.

Daddy?!

A:Need help removing Win32.TrojanSpy, Win32.WormLovGate, & Win32.TrojanD\.\ader.NewMedia

Did AdAware provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system? Please post the results of your MBAM scan for review (even if nothing was found).To retrieve the MBAM scan log information, launch MBAB.Click the Logs Tab at the top.The log will be named by the date of scan in the following format: mbam-log-date(time).txt
-- If you have previously used MBAM, there may be several logs showing in the list.Click on the log name to highlight it.Go to the bottom and click on Open.The log should automatically open in notepad as a text file.Go to Edit and choose Select all.Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.Come back to this thread, click Add Reply, then right-click and choose Paste.Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.

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RELEVANCY SCORE 36.8

I have followed the 5 step rule with no luck and have searched the threads i am acualy a hardware guy and not up on the maleware viri so maybe some pitty here here is my HJTL

Logfile of HijackThis v1.99.1
Scan saved at 10:55:46 AM, on 2/1/2007
Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
C:\Documents and Settings\stacy\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\... Read more

A:Help please 3 trojans present Win32.Qhost.f-Win32.Dialer.mw-Clicker.Win32.Agent.ac

Hi scubbadoo32,

Welcome to Tech Support Forum!

I apologize for the delay getting to your log. The helpers here are all volunteers and we have been very busy here lately. If you are still having malware problems, I will be glad to help.

OK, here?s what we do first.


Please run HijackThis and click "Scan". Place a check (tick) next to the following entries (if present):

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O15 - Trusted Zone: http://secure.gestrip.com (HKLM)
O15 - Trusted Zone: http://update.randhi.com (HKLM)
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://w4s.work4sure.com/c/ge/w4sgeen9.exe
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O16 - DPF: {33331111-1131-1111-1111-611111193428} -
O16 - DPF: {43331111-1111-1111-1111-611111195622} -
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab


Close ALL programs and browsers (including this one), leaving ONLY HijackThis open, then click "Fix checked".

Then please exit HijackThis.


NEXT:

Using Windows Explorer, please navigate to and delete the following FILES (if they exist):

c:\eied_s7.cab


Please let me know if you encountered any problems finding or deleting the file.


NEXT:

Please download CCleaner (freeware) and save it to your desktop:Run the CCleaner install... Read more

Read other 1 answers
RELEVANCY SCORE 36.8

So, this is a newer netbook, almost 8 months old, i dont know how i got these because i have had anti-virus runing from day one

Anyway it all started when i was on facebook it just went to a diffrent page and i never clicked on anything, then MS security center popped up saying everything was infected, and kept tellin me that i didnt have an antivirus program and i coudlnt do anthing thing but keep going to this ADD to buy one... Which was odd because Avast was running. I opend avast and did a quick check and found the first one Dracur_c, But when i tied to do the the action to mvoe to chest it was telling me that there was not enough room on disc... and my disc is NOT FULL ODD, so i deleted it and it worked i can not coppy and paste the results if i can i dont know how But i will tell you it was in: C:/system volume information/_restore{ number letters}.dll and .EXE and it was also in C:/windows/system32/fwcfg32.dll listed TWICE

I then restarted the computer in safemode and did a full scan and it then found it again in system volume information/restore{letter numbers}.DLL twice And then in Windows/system32/75.tmp..

this morning it was still acting wierd when i started EI redirecting me when i would use google and When i would send an error log to MS the page never loded and then i would get a poppup add So i ran another Avast scan and GOT the win32:trojan-gen,win32:alureon-hd, win32crypt-gwl that came up... This time it was found in my TEMP folder as an EXE and one in my ... Read more

A:avast found win32:dracur_c, win32:trojan-gen,win32:alureon-hd, win32crypt-gwl

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RELEVANCY SCORE 36.4

Hi,

My anti-virus is saying that i have got all the above viruses mentioned. It says everytime deleted

but each time i reboot, i am getting those problems

Also , i am having my IE opening http://83.30...... website in multiple tabs and windows everytime.

I am struck up with viruses thts 4 sure

Can anyone help me kindly
 

A:Problem with Win32.Monder, Win32.Virtumonder and Win32.obfuscated Viruses

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:29:18, on 02/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://... Read more

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RELEVANCY SCORE 35.6

Firefox and Mostly IE is experiencing redirects when I search through any search engine. Avast is continuously stopping malware in the Windows\Temp folder.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Ricardo at 15:09:36.31 on Sun 12/27/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2184 [GMT -8:00]

AV: avast! antivirus 4.8.1368 [VPS 091227-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\... Read more

A:Infected with Win32:Malware-gen, Win32:Rootkit-gen, and Win32:Spyware-gen

Please close this post. I'm reformatting and reinstalling an Acronis Image prior to the infection. Thanks anyway.

Read other 2 answers
RELEVANCY SCORE 35.6

I completed Steps 1 - 5, but couldn't do the Step 2 Panda Scan part, since Avast popped up the following:

File Name: http://acs.pandasoftware.com/actives...cab\pskavs.dll
Malware name: Win32:CTX
Malware type: Virus/Worm
VPS version: 080507-0, 2008/05/0

Problem Discription

The following Trojans keep getting found by avast:

C:\WINDOWS\system32\ahst593.exe\[UPX]
Win32:Lineage-351 [Trj]
C:\WINDOWS\system32\ftpdll.dll
Win32:Small-JMK [Trj]
C:\Documents and Settings\LocalService\cftmon.exe\[UPX]
Win32:Lineage-351 [Trj]
C:\Documents and Settings\LocalService\ftpdll.dll
Win32:Small-JMK [Trj]
etc...

Avast cannot delete them because they are being used by a program I am not sure off, so Avast's description claims. It only keeps popping up if I choose an action that should be done. I run my computer with the warning popup flashing continously, then it seems to be stable.

Also I have Spybot search and destroy installed, and everytime I try and run it to check for problems, my computer freezes and restarts. The same happens if I try to run an AVG Anti-Spyware check.

It seems to be something with Avast, because if I am connected to the internet, the on-access shield Intermail, kept sending out random emails, i disabled it at the moment.

I tried a system restore, but it seems to have deleted all my previous restore points.
Besides this I have a crypt.dll virus, that Avast picks up, that I cannot delete in the registry.

I've seen similar posts, so I ho... Read more

A:Win32:Pakes-APC [Trj];Win32:Small-JMK [Trj];Win32:Lineage-351 [Trj] popups.

Hello and Welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please be patient with me during this time.

Read other 19 answers
RELEVANCY SCORE 35.6

Hey I could use some help getting rid of this virus, I think Ramnit-A might be around too on it. I've done some researching trying to see if I could try and fix this on my own, but I think this might go quicker.I have spybot and adaware (freeware) on my computer, spybot hasn't bothered to pick anything up in this mess. Adaware has picked up Ramnit-A virus on the system and it always ends up with a list of items to repair (mostly files and a few processes at the end of the list), a cookie, and then ~4 misc. items that it recommends the "just once option". Anyways it hasn't been working, so from my reading, from a topic I managed to google from this forum board I downloaded Avast, which has grabbed virus file types that I listed in the topic with quick scan (and with it's "shields" too) . The other disturbing thing is that I think I have about 3000+ files now sitting in my virus chest on Avast from running the thing...safe to probably say it's not fixing anything.I'm a little worried too about the fact that the files Avast is taking are, or were just regular exe's some that were actually on my desktop. Has left me wondering if I should delete everything in the virus chest or not, I'm not going to end up deleting something important if I do? (main worry)From what I've read I hope I posted the required stuff, I'm currently running Gmer right now, I'll probably leave it running and try posting it tomorrow morning as ... Read more

A:VBS:ExeDropper-gen;Win32:Ramnit-B;Win32:Rootkit-gen;Win32:Trojan-gen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

Read other 2 answers
RELEVANCY SCORE 35.6

Hello all,Because of my careless actions while using my computer and IM i got infected and now i cant get rid of it. Im getting now ad pop-up's only, and i think i got rid of some infections that came but still there are left a few. I got this infection about a week ago. Computer hasnt been used much after that 'cos i had to go away for a week and didnt have time to try to fix it then. Now i tried to fight with this for a couple of days, but no glorious victory for me here.Kaspersky's online scan report is last in my postIf you have time and knowledge to help me, i would appreciate it.Thanks in advancemain.txt:Deckard's System Scanner v20071014.68Run by Jaybird on 2008-06-07 14:21:17Computer is in Normal Mode.---------------------------------------------------------------------------------- HijackThis (run as Jaybird.exe) ---------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:21:28, on 7.6.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\W... Read more

A:Infected With Win32.virtumonde/win32.monde/win32.ircbot

Hello Jay-EM and welcome to BleepingComputer,1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. Please download Malwarebytes' Anti-Malware from Here or HereDoubleclick mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed,... Read more

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RELEVANCY SCORE 35.6

I recently got annoyed when my Firefox browser started redirecting me to random websites. So I scanned my computer using aswMBR and it found viruses called Sirefef-PL, Medfos and Agent-APDL.

Here is my aswMBR log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-17 12:32:14
-----------------------------
12:32:14.193 OS Version: Windows x64 6.1.7601 Service Pack 1
12:32:14.193 Number of processors: 4 586 0x2A07
12:32:14.194 ComputerName: STEVEN-PC UserName: Steven
12:32:15.256 Initialize success
12:32:18.850 AVAST engine defs: 12081601
12:32:23.238 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
12:32:23.241 Disk 0 Vendor: SAMSUNG_HD103SJ 1AJ100E5 Size: 953869MB BusType: 3
12:32:23.264 Disk 0 MBR read successfully
12:32:23.267 Disk 0 MBR scan
12:32:23.271 Disk 0 Windows 7 default MBR code
12:32:23.286 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
12:32:23.300 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 953767 MB offset 206848
12:32:23.393 Disk 0 scanning C:\Windows\system32\drivers
12:32:37.944 Service scanning
12:32:52.922 Modules scanning
12:32:52.930 Disk 0 trace - called modules:
12:32:52.946 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
12:32:52.951 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007db30... Read more

A:Help with Win32:Sirefef-PL/Win32:Agent-APDL/Win32:Medfos

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete ... Read more

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RELEVANCY SCORE 34.8

(DDS log below)I re-installed my AV after running without it for a while and found that I had quite a few bad things going on picked up by Nod32 including (see attachment for more detail):Win32/Olmarik.ZCJava/TrojanDownloader.Agent.NBEa variant of Win32/Olmarik.UL trojanWin32/Cimag.CL trojanI also get multiple outbound connection attempts which are at least partially being blocked by Nod32 to weird .cc .cn and a few .com domain urls, this happens after performing a google search. Also getting some browser redirects going on and homepage changes.I tried setting nod32 to pre-release updates and performing a full scan, this picked up the above and removed them, but after a reboot there are still things going on. Before reading the steps on this site, I ran the latest ComboFix twice which picked up a rootkit in intelide.sys both times, but appears to come back each time. While I disabled nod32 when I ran ComboFix, it re-enabled upon reboot automatically, not sure if that matters.I've also been getting a startup delay of around 1 minute after logon, in this time, nothing appears to be going on (no apparent CPU or disk activity), but wireless, AV and other startup items do not run. Then a minute later, everthing fires up.I've tried running GMER several times but this keeps giving me a BSOD with IRQL_NOT_LESS_OR_EQUALLast scan with nod32 came up clean but still getting outbound connections and browser redirects.Looking to sort this out once and for all!DDS (Ver_10-03-17.... Read more

A:WinXP rootkit? problem + Win32/Olmarik.ZC Java/TrojanDownloader.Agent.NBE a variant of Win32/Olmarik.UL trojan Win32/Cimag.CL t...

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.----------------------------------------------Please download GMER from one of the following locations and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zipped MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.GMER will open to the Rootkit/Malware tab and perfor... Read more

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RELEVANCY SCORE 34.8

KASPERSKY ONLINE SCANNER 7 REPORTSaturday, November 29, 2008Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)Kaspersky Online Scanner 7 version: 7.0.25.0Program database last update: Friday, November 28, 2008 18:35:48Records in database: 1424124Scan settingsScan using the following database extendedScan archives yesScan mail databases yesScan area My ComputerC:\D:\E:\F:\Scan statisticsFiles scanned 94300Threat name 4Infected objects 4Suspicious objects 0Duration of the scan 02:45:29File name Threat name Threats countC:\Documents and Settings\All Users\Application Data\FreeApp.exe Infected: Trojan.Win32.Agent.arng 1 C:\Qoobox\Quarantine\C\Program Files\tinyproxy\tinyproxy.exe.vir Infected: Trojan-Proxy.Win32.Agent.bcw 1 C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\winse32.exe Infected: IRC-Worm.Win32.Small.x 1 C:\WINDOWS\bolivar24.exe Infected: Backdoor.Win32.Agent.ubx 1 The selected area was scanned.----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Logfile of random's system information tool 1.04 (written by random/random... Read more

A:Infected: Trojan.Win32.Agent.arng, Trojan-Proxy.Win32.Agent.bcw, IRC-Worm.Win32.Small.x, Backdoor.Win32.Agent.ubx

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any scr... Read more

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RELEVANCY SCORE 34.8

Hi, here is my problem. Everytime I download some movies or other things by opening my computer overnight, it must pop out a error window said:-C:\Documents and setting\KkianN\Desktop is not accessible.Not enough quota is available to process this command.The icons only left on my screen were My computer,my network places and Internet explorer. When I refresh my computer, it came out the same message again.(this problem was occured when I opened my computer overnight by using Thunder5 this software to download things)When I tried to shut down, a message said You do not have permission to shut down this computer.When I tried to use windows task manager to shut down,once i click Ctrl+Alt+Del, an application error message came out said:-This application failed to initialize properly(0xc000012d). Click on OK to terminate the application.Then I just can reset my computer.Actually I have posted in BleepingComputer.com > Security > Am I infected? What do I do? there.Then I followed the instruction in "Preparation Guide For Use Before Posting A Hijackthis Log". Unfortunately,i can't finish all the steps there. For step 4, I can't remove win32.generic.pws,win32.trojan.psw.delf and Win32.trojan.pws.onlinegames by using Ad-aware 2007. While scanning by using spybot,it stuck while scanning.After that suddenly pop out a window said:-Spybot-Search and destroy has detected an important registry entry that has been changed. Category: System Startup global entr... Read more

A:Infected With Dropper.agent,logger.pcap.a,win32.generic.pws,win32.trojan.psw.delf And Win32.trojan.pws.onlinegames

Hello, I had reformatted my computer since it could not open and stuck in the welcome window few days ago. So, now my computer is alright..thanks for viewing and trying to help me to fix the problem.

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RELEVANCY SCORE 34.8

A few days ago the Win32 Heur was showing up on my AVG8 Free software. It is also coming up with a trojan horse rootkit-pakes. Today I done a scan on spybot and it failed to remove Win32.fraudload.net, Win32.TDSS.rtk & Win32.TDSS.reg. In addition to that I read on a forum to download Registry Easy and I done a scan and fix thru that. It stated all the relivant issues had been resolved. But as I mentioned Spybot comes up with those 3 Trojans still. So I have these 5 issues, there is probably more. But I would appreciate if you can help.

Here is a copy of my log HiJackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:49:42, on 31/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Spare Messaging\MessagingApp.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome... Read more

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RELEVANCY SCORE 34.8

hi , kaspersky scan(included at the end ) came up with a few infections, please help me with removal logs:Logfile of random's system information tool 1.04 (written by random/random)Run by Yanai Michael at 2008-12-14 13:16:05Microsoft Windows XP Home Edition Service Pack 3System drive C: has 4 GB (9%) free of 53 GBTotal RAM: 1526 MB (53% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:16:16, on 14/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Microsoft LifeCam\... Read more

A:got Trojan.Win32.Agent.asvc Trojan-GameThief.Win32.Magania.amrr Worm.Win32.AutoRun.trh

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. After it has finished, two logs will open. Please post the contents of both. log.txt will be maximized and info.txt will be minimized. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do... Read more

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RELEVANCY SCORE 34.8

After start the laptop, (hidden) host.exe is consuming a lot of resources until crash. I can see and kill it with procesexplorer from Sysinternals.
I can't activate Windows Firewall, Malwarebytes show an error at coomputer start up and more...

When I start GMER it shows an error, it is attached.

Here the logs of DDS and GMER:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_23
Run by sebastian at 16:41:18 on 2012-03-19
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.54.1033.18.2925.1107 [GMT -3:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.ex... Read more

A:trojan-Dropper.win32.injector.ciwr | trojan.win32.agent2.faav | Virus.Win32.ZAccess.q

Hello sebamobile, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.

Read other 14 answers
RELEVANCY SCORE 34.8

PLEASE NOTE: This is a DIFFERENT computer than the one I am currently working on with Agent ST

Because I was paranoid about this one, I ran an ESET Online scan to check my computer and it reported at several different trojans:

Win32/Toolbar.Zugo
2 variants of Win32/InstallCore.D
JS/Agent.NDJ
Win32/TrojanDownloader.Tracur.F
Java/Agent.DU
and probably a few more.

I am not sure exactly how many because I inadvertently closed Internet Explorer before the scan completed.

I did not set ESET to remove anything that was found, I was just scanning.

So, here I am,,,,needing help for yet another computer in my house.

It seems to be running fine but since this is the one I use for working at home, communicating with clients, online banking, etc. I need to be sure it's clean.

I am a web developer so I am very familiar with Windows,etc. however, virus removal is not my expertise so I need to ask for help.

Here is the contents of the DDS.log

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.2.0
Run by Dona at 15:35:19 on 2012-02-10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2232 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k nets... Read more

A:Need help with trojans..Win32/Toolbar.Zugo, Win32/InstallCore.D, JS/Agent.NDJ, Win32/TrojanDownloader.Tracur, Java/Agent.DU and...

Hi Dona!Peek a boo! Guess who?Can you try and zip up the GMER log file for me to review?---------------------Can you see if ESET Online Scanner dropped a log file in this location?Browse to this location: C:\Program Files\ESET\ESET Online Scanner\It should be named: log.txt if it was saved. If it is, please post that for me.---------------------You seem to have 2 versions of Skype installed. One of them seems to be a bit outdated.Lets remove that one now.You can go to the Control Panel and click on Add/Remove Programs and remove this one: Skype™ 4.1---------------------You're version of Firefox is also outdated by two versions. Open up Firefox and go to the Help menu click on About Firefox.It should check for updates, and download the updates that are required. Once it's completed downloading the update it'll present you with a button that says Apply Update. Please click on that. It will close Firefox and then apply the update to your computer.---------------------Please run these scans for me as well: Malwarebytes' Anti-Malware I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings: Open Malwarebytes' Anti-MalwareSelect the Update tabClick Check for UpdatesAfter the update have been completed, Select the Scanner tab.Select Perform quick scan, then click on ScanLeave the default options as it is and click on Start ScanWhen done, you will be pro... Read more

Read other 14 answers
RELEVANCY SCORE 34.4

Hi, im having a problem with popups. When I run Avast it finds files and gets rid of them but it seems that every time i do a scan it picks up something new. here is a list of the files its deleted so far.

A0007433.dll win32:trojan-gen
A0007484.dll win32:rootkit-gen
A0007485.dll win32:adware-gen
geBqQJYp.dll win32:trojan-gen
pmnOHXoL.dll win32:rootkit-gen
trz1.tmp win32:rootkit-gen
tuvvpjgd.dll win32:adware-gen

here is the DDS log

DDS (Ver_09-01-19.01) - NTFSx86
Run by Administrator at 7:09:47.25 on Mon 01/26/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.250 [GMT -5:00]

AV: avast! antivirus 4.8.1296 [VPS 090125-0] *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C: ... Read more

A:Pop ups, win32:trojan-gen, win32:adware-gen, win32:rootkit-gen

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

Read other 8 answers
RELEVANCY SCORE 34.4

Dell Precision M6400 running XP sp3.

Initially, the problem presented itself as the touchpad not working. Sunbelt Vipre (GFI)deep scan found Trojan.win32.Autorun.dm(V) but could not remove it. Safemode unavailable when I hit F8 so I used msconfig to make it boot up in safemode with networking. Sunbelt Vipre did not show up in safe mode. Downloaded and ran Microsoft Support Emergency Response Tool in safe mode. It found Win32/FakeVimes, Win32/Orsam!rts, Win32/Orbina!rts and removed them. Ran MSRT deep scan once more and it found no infected files.

On main users profile, Google search in Internet Explorer gets hijacked by something called FindGala. Also, upon startup, a window that looks like command prompt opens for a second and shows a program called StrongMD.exe running. Strong Malware Defender is also showing up as enabled in the DDS log below but it doesn't show up in add/remove programs.

I'm not convinced that the machine is disinfected, (obviously!) Below is my DDS log. Any help would be appreciated, thanks in advance.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by mckanna-koon at 12:31:04 on 2012-11-29
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3572.2377 [GMT -7:00]
.
AV: Strong Malware Defender *Enabled/Updated* {7EB6B910-24BC-4F97-968C-C6BC6D0B799B}
AV: Sunbelt VIPRE *Enabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Strong Malware Defender *Enabled*
.
============== Running P... Read more

A:Win32/FakeVimes, Win32/Orsam!rts, Win32/Orbina!rts

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

Read other 29 answers
RELEVANCY SCORE 34.4

ya heading has list of viruses in my computer per the avast boottime scan ..im not sure how to remove em

A:win32:pswtool_L/win32 malware-gen/win32:funweb

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to comp... Read more

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RELEVANCY SCORE 34.4

Hi All,

I found some malware on my home laptop and have started to sort that out and then checked my work laptop as i use usb sticks between them and then found more on my work machine. I have run Avast boot time scan and moved the infections there to the chest. I have attached that log as well as this DDS log. I hope you can help me with these problems. Thanks in advance for any help or advice given.

Firefox Keeps trying to contact malsites and is being stopped now by Avast. Chrome is working fine at the moment, although i wasn't able to download DDS in chrome and had to do that in IE.

First the Avast and then the DDS.
07/02/2012 12:12
Scan of all local drives

File C:\Users\Albion\AppData\Local\Temp\woncsc.dll is infected by Win32:MalOb-KF [Cryp]
----------------------------------------
07/02/2012 20:18
Scan of all local drives

File C:\HP\Bin\EndProcess.exe is infected by Win32:KillApp-W [PUP], Moved to chest
File C:\Users\Albion\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H31NEMNN\voicent[1].part_1|>dllinc\sipxtapi.dll Error 42125 {ZIP archive is corrupted.}
File C:\Users\Albion\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\OLC0H0CV\3%20May%202012[1].zip|>1162915969_Hanna_AAC.wav Error 42125 {ZIP archive is corrupted.}
File C:\Users\Albion\... Read more

A:Win32:Hoblig-B, Win32:KillApp-W, Win32:MalOb-KF

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/459131 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 34.4

CA Security found and deleted files that were infected with info in my topic title. Files it deleted were c:\dsmu.exe, c:\xubsbdks.exe, c:\windows\system32\drivers\unratpoj.sys (same order as topic title). On 10/01 CA Real Time Scanner found multiple files infected with FakeAV.A tojan which disabled my system restore and I thought I had resolved. Also having intermediate connections problems with my D-Link WBR-2310 as well as slow website loading (no connection issue when hard wired to webstar RR modem). Thought maybe a firmware update would resolve (1.04 to 1.05), also disabled UPnP & WAN Ping Respond on router - issue remains.

Today when CA found the Win32 issues I ran HiJackThis and have a few entries that I am unsure about so I came here. This is my first post and in following the instructions I encountered an error running the RootRepel (FOPS-DeviceIoControl Error! Error Code 0x0000024) and at this time unable to post the ark.txt. Below are my pc specs & the DDS.txt.log. Thanks in advance for any help!
Computer Specs:
Acer Aspire AM3100-U3201A
AMD 4400+
Vista Home Premium
2GB memory
320 GB HD
DDS (Ver_09-09-29.01) - NTFSx86
Run by Only Me at 18:11:38.70 on Sat 10/10/2009
Internet Explorer: 7.0.6000.16851 BrowserJavaVersion:

1.6.0_13
Microsoft? Windows Vista? Home Premium

6.0.6000.0.1252.1.1033.18.1791.828 [GMT -5:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)

{17CFD1EA-56CF-40B5-A06B-... Read more

A:Win32 SillyDl.QAN, Win32/Vundo.DPM, Win32/Rustock.Is

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 78 answers
RELEVANCY SCORE 34.4

Unfortunatly, while on vacation in the beginning of the month, I clicked a link on facebook and Avast! (4.8) was quick to tell me that my laptop had been infected by Win32:Unruy-E, Win32:Alureon-EN and Win32:Trojan-gen. I tried to delete these with avast! but I kept getting pop-ups telling me that my laptop was still infected.

I shut the laptop off and kept it off until today; when I turn it on now I get a ton of messages saying different network controllers, drivers, etc are not responding and will shut down. The computer still works but it is incredibly slow, and system restore and back up crashes when I try to run them.

I appreciate any help you can give me. =)
Happy New Year!
DDS (Ver_09-12-01.01) - NTFSx86
Run by Connie at 17:35:08,54 on 31.12.2009
Internet Explorer: 8.0.6001.18828
Microsoft? Windows Vista? Home Basic 6.0.6001.1.1252.47.1044.18.3030.1864 [GMT 1:00]

SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\Sys... Read more

A:Win32:Unruy-E, Win32:Alureon-EN and Win32:Trojan-gen

Problem is solved. After alot of tweeks I was able to format the hdd.

Read other 3 answers
RELEVANCY SCORE 34.4

Hi There,
As you can see by my thread title, I've been infected with a bunch of things. I ran an AVG scan and it ended up showing 19 different threats. Aside from these viruses, trojans called BackDoor.Generic11.HUH,SHeur2.ADCYs and Vundo.GK were also on the list. The 19 items were moved to the vault and the computer restarted.

Upon restarting, there is a wallpaper that is from the virus saying my computer has been infected and that I should clean it.

In the system tray there is a red circle with a white 'X' in it. Every minute or so during the AVG scan it would pop-up and say I had a virus and I should use spyware cleaners to clean it.

Opening My Computer etc is very slow and I can not update my AVG definitions. Just after completing a HJT scan I recieved the dreaded blue screen that said 'A threard tried to release a resource it did not own'.

I have included below my HJT log. If you could provide me with any assistance I would greatly appreciate it. I have the latest AVG Free and have no idea how I got so badly infected. I considered a format, but I have not backed-up in a while. Is there a way to recover my data?

I am sorry for the lengthy response. I wanted to provide you with as much detail as possible.

Thanks for all your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:40:10 AM, on 4/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C... Read more

A:Win32/Cryptor, Win32/Heur, Win32/PolyCrypt

Read other 8 answers
RELEVANCY SCORE 34.4

I started noticed a couple weeks ago that my computer would link itself to advertisements. Downloaded AVast and it found the following:

win32:Sirefef-PL AND win32:Sirefef-(with other letters)
win32:BitCoinMiner-U
win32:Malware-gen

I completed the DeFogger and I didn't do the GMER as it says not to for 64-bit.

I tried to check on my firewall, but when I clicked 'use recommended settings' it says "Error Code: 0x80070424".

Even though I ran the Avast Boot Scanner and it said it deleted the files.. Avast pops up saying "Trojan blocked" or "Malware blocked" all the time so I know I am still infected.

THANKS IN ADVANCE!

DDS:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Rachel at 14:59:18 on 2012-08-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2044 [GMT -4:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:... Read more

A:win32:Sirefef-PL/win32:BitCoinMiner-U/win32:Malware-gen

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

Read other 23 answers
RELEVANCY SCORE 33.6

Hello, Ive been fowarded from Bronis care(Security > Am I infected? What do I do? forum) as stated "...at this point some more advanced tools (not allowed in this forum) will be needed to clean up your computer.
With the information you have provided I believe you will need help from the malware removal team."

thread link
http://www.bleepingcomputer.com/forums/topic417272.html

I dont know the name of the infection but Spybot found Win32.AVKillsvc.e which it keeps fixing & keeps showing back up.
AVG cannot be accessed or found but did just previously find Trojan Horse Backdoor.Generic.UFQ & Win32\Cryptor. There was also a popup of something like- "Microsoft Feeds Update needed" or something? and there was a message something like- "Windows is not your operating program"?

I couldnt connect to internet (wireless) but Broni seems to have sorted that out so now I am able to but GMER(which did fully scan with Broni, using UBB flash for download) now cuts out. I was able to stop & copy the scan before the cut point & will include that log which may be incomplete (see previous full scan log posted on previous thread) Other logs also posted on that thread may be helpful.
Thanks in advance for trying to get me through this part! Cat

Here is the DDS:

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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Owner at 23:27:46 on 2011-09-05
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.95... Read more

A:fwd from Broni- nasty rootkit! Win32.AVKillsvc.e - Rootkit.Win32.ZAccess.e - Win32\Cryptor

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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