Over 1 million tech questions and answers.

RICOH MP 2501SP password reset (Factory reset)

Q: RICOH MP 2501SP password reset (Factory reset)

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: RICOH MP 2501SP password reset (Factory reset)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 92.4

Hello, I was given a EliteBook 2530p and don't have any of the passwords.  I would like to erase all data on it and restore to factory settings.  What is the process to get this done? Thank you, Tomas

Read other answers
RELEVANCY SCORE 91.6

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers
RELEVANCY SCORE 91.6

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 91.6

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers
RELEVANCY SCORE 91.6

Hey guys (and girls), this is my first time posting on this forum, so I would like to apologize in advance if I'm in the wrong spot.
Anyways, I opened up my laptop (HP Pavilion G series/Win7) earlier today and it stated that I have had my password too long and need to reset it. The problem is, I do not remember my old password, so I am in a bind.
I keep all of my important stuff on my desktop, so I don't mind factory resetting this laptop. I usually do not have to resort to formus like this one, as I am able to correct any technical issues myself by just using google or other similar means. I tried doing a google search on how to factory reset it without the password and they are all telling me to hit F11 upon start up and select "system recovery", but when I hit the F11, it's asking me if I want to log on through safe mode. I tried doing that to see if I could factory reset it when I was in the computer, but even that route is asking me for a password.
So, if anyone can help me fix this issue, preferably not through any kind of reset, that would be great, but if that's my only option, well then, it looks like that is my only option.
Once again, it's an HP Pavilion G series ran with Windows 7.
Thank you for your time and I appreciate the help!

A:Forgotten password/Factory reset

Also, I don't believe I still have the reset disc, but I will look for it.

Read other 9 answers
RELEVANCY SCORE 91.6

let someone use my lapto and said person locked me out of my admin account by changing passwords. how can i reset to factory defaults with out admin password? 

A:factory reset no admin password

Hi,              Use the below link which shows how to reinstall the Operating System to factory defaults. Once you perform system recovery all the data stored in the unit will be deleted and the unit will be set to day one. http://support.hp.com/in-en/document/c03489643

Read other 1 answers
RELEVANCY SCORE 91.6

Hey guys (and girls), this is my first time posting on this forum, so I would like to apologize in advance if I'm in the wrong spot.
Anyways, I opened up my laptop (HP Pavilion G series/Win7) earlier today and it stated that I have had my password too long and need to reset it. The problem is, I do not remember my old password, so I am in a bind.
I keep all of my important stuff on my desktop, so I don't mind factory resetting this laptop. I usually do not have to resort to formus like this one, as I am able to correct any technical issues myself by just using google or other similar means. I tried doing a google search on how to factory reset it without the password and they are all telling me to hit F11 upon start up and select "system recovery", but when I hit the F11, it's asking me if I want to log on through safe mode. I tried doing that to see if I could factory reset it when I was in the computer, but even that route is asking me for a password.
So, if anyone can help me fix this issue, preferably not through any kind of reset, that would be great, but if that's my only option, well then, it looks like that is my only option.
Once again, it's an HP Pavilion G series ran with Windows 7.
Thank you for your time and I appreciate the help!

A:Forgotten password/Factory reset

Also, I don't believe I still have the reset disc, but I will look for it.

Read other 1 answers
RELEVANCY SCORE 91.2

In order to make AD driven user's password request to be resolve automated. we wanted to have reset link or button on windows log-on screen, please guide incase same functionality is available or we need to customize windows.
Whenever the situation come that use forget his/her password or lock after expire date then we want user should reset his/her password from window's log-on screen. So to customize and put reset password screen on Log-on screen please give any idea if functionality
is already available or any program if already written by someone...

Thank you in advance

Read other answers
RELEVANCY SCORE 90.4

I did a factory reset on my computer, when it restarted and came to the login screen it asked for a username and password but it wouldn't accept any that I put in. Any help would be appreciated.

A:After factory reset unknown username and password set

SMH

Read other 3 answers
RELEVANCY SCORE 90.4

Hi have dug out my sons old laptop aspire 5315 niether of us can remember the password so we want to return to factory settings but because we cant remember the password we cant do anything  and the hard drive is almost full..

Read other answers
RELEVANCY SCORE 90.4

Trying to factory reset this computer and it's asking for admin password can I get around that to do the reset

Read other answers
RELEVANCY SCORE 90.4

Just got this computer yesterday, when creating the admin account I entered our office email wrong, but when going into the settings it took me to my Microsoft acc and it wouldnt let me change the admin email, it said that it was invailed, when it isnt, now I cant get passed the "login" screen to even get into the computer, there is no "forgot my password" button, and if there was it is the wrong email on the login screen. I am needing to findout how to get around the login screen, or how to just do a factory reset and start over. Which I would prefer to do, due to trying to change the admin email yesterday didnt work. Any help?

Read other answers
RELEVANCY SCORE 90.4

First the problem was that I needed my Bitlocker Password, which I got and entered and it didn't work. Then I found some info to enter a command code when the Bitlocker Password isn't working and that didn't work. Now I'm stuck at Choose an option screen and don't know how to get back into my laptop. I've only had it for a couple of months so I'm happy to reset to factory settings, if that is easiest.

Read other answers
RELEVANCY SCORE 90.4

Can anyone help with a password recovery option for the erecovery factory restore if the password has been forgotten. Ive got an acer aspire running vista basic thanks.

A:Password recovery for erecovery factory reset on a...

If you can boot into Vista, have you tried the procedure in this link? http://acer.custhelp.com/app/answers/detail/a_id/12869/~/how-do-i-restore-my-computer-using-the-erec... Jack E/NJ

Read other 9 answers
RELEVANCY SCORE 89.6

I have Lenovo T530 with Samsung OPAL 2 SSD drive. A hard disk password is set on the BIOS. Is it possible to do factory reset to the drive without knowing the password? Also, the BIOS keeps asking for the password not allowing me to enter the BIOS Setup or boot from USB Thanks,  

Read other answers
RELEVANCY SCORE 89.6

so, i have a 6530B that i got from a relative, and i must say, it is extremly difficult to work with... I want to do a factory restore, and to do so i need to get through the bios admin password. I cant even boot from a USB to do a fresh install... Would it be easier to have HP support help me with the bios password, or should i just put in a new HD and do a fresh install, using another pc as a surrogate for the install(cant get past bios on tis one)? from what ive read spending the day trying to find a way around the password, that there really is no workaround... Kind of obnoxious... but its a business machine so makes sense...

Read other answers
RELEVANCY SCORE 89.6

 So I forgot my local admin password, and I need that password to be able to do literally anyting on here (I'm now regretting that decision) I bought the laptop on craigslist previously and it was practically brand new so I dont have the windows 8.1 factory recovery disc, and its way to expensive for me to just go and buy since they are close to if not over $100.00! I have literally tried everything! And I'm starting online school this monday and I have to download Microsoft Office but I cant do that because I dont have my local admin password. Can someone please help me!!!!

Read other answers
RELEVANCY SCORE 89.6

Hi,
I recently purchased a new comp with windows vista,had to take it back to factory settings but it is now asking for username and password,the account name and password i had is not working.Does anyone have any ideas
 

Read other answers
RELEVANCY SCORE 89.6

Is it possible to reset my computer to factory settings without any access to the administrator part of my computer? I lost my password so the only access I have on my computer is to my guest account. If not , is there a way to reset my password without knowing my current password?
 

A:Lost Password/Reset Computer to Factory Settings

Is it possible to reset my computer to factory settings without any access to the administrator part of my computer?Click to expand...

Guess it depends on what you mean by "administrator part." If you mean that you lost your BIOS password you're pretty much out of luck. But since you mention your "guest account" I'm guessing that you mean you can boot Windows. So, boot to the Recovery partition or to your Recovery DVDs or CDs to do the "recover/reset/restore to factory defaults." You can find specifics on how to do so on the PC manufacturer's web site and/or in documentation you got with it.
 

Read other 1 answers
RELEVANCY SCORE 89.2

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers
RELEVANCY SCORE 89.2

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers
RELEVANCY SCORE 89.2

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers
RELEVANCY SCORE 89.2

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers
RELEVANCY SCORE 88.4

I got a ENVY Rove 20 as a gift from someone who had used it.  They forgot their password ... so now I can't beyond the password page.  How do I bypass this page to reset the product to it's facotry settigns to create a new password?

Read other answers
RELEVANCY SCORE 86.8

My desktop Dell is Windows 7 Professional. I am complete computer beginner. During setup try, screen "disappeared" before I could write down my login password, etc. No Start Button, Start Menu, or taskbar will appear. I can't advance beyond screen requesting my forgotten password. Can't log on. Please...can anyone help?

Read other answers
RELEVANCY SCORE 85.2

Afternoon,

Having recently (today) inherited my company's IT support role (Without any real training / qualifications ) I'm coming across a number of small issues, one of which is the following:

All machines at my company are independently managed by their own (local) Administrator account, across the board the Username and Pass to access the Admin account is the same... except for a single machine.

It seems this machine has a differing password to the other machines, unfortunately the previous administrator is no longer contactable, I however require access to the administrator account. To the best of my knowledge he didn't set-up a Password Reset Disk either.

I've read about various 3rd party tools which can enable the resetting of the Administrator Password but am loathe to try them without first hand confirmation of their validity etc (On my head be it and so forth)

Is there any method to determine what the Admin pass may be, or should I plump for a 3rd party tool to aid in the resetting of the pass? If so, does anyone have any suggestions for which to use?

If it makes any difference, the machines are networked to a Mac Xserve server - though as I understand it, I wont be able to access locally stored passwords through the server itself?

Many thanks for any light that can be shed upon this issue

Mike
 

A:How to reset an Admin Password without Pass. Reset Disk

Sorry but this from TSG site rules:
"- Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided".
 

Read other 2 answers
RELEVANCY SCORE 83.6

How I ResetHP 15 ac156tx bios password Reset













Solved!

View Solution.

A:How I Reset ac156tx bios password reset

Hi, At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code. Regards, DP-K

Read other 4 answers
RELEVANCY SCORE 81.2

I may have accidently deleted my user password while trying to change my password. I have a usb password reset but when i try and use it Windows  says , " File type unknow , windows does not recognize this file type." The only thing they
recommend is to go to the web for help. I also have an Administrator account . Can i change my user account password with my Administrator account without using my password reset ? Also what good is a password reset if windows can't  open it up. Can you
recommend any Microsoft or safe third party downloads to open the "psw' file? I would greatly appreciate a reply. Thank you.

Read other answers
RELEVANCY SCORE 74

I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

Read other answers
RELEVANCY SCORE 74

I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help
 

A:Factory Reset

What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?

Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.

I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.

---------------------------------------------------------------
 

Read other 2 answers
RELEVANCY SCORE 74

Hi my brothers "Dell XPS L502X" laptop needs putting back to factory reset

ive backed everything up

So can someone please tell me how to get back to factory reset please.
 

A:Factory reset

See if this will help you out.

http://www.dell.com/support/trouble.../ArticleView?c=us&l=en&s=dhs&docid=DSN_362066
 

Read other 1 answers
RELEVANCY SCORE 74

I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.

A:How can I do a factory reset

You can create a Restore Disc to restore your computer to factory defaults.

Quote:




Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.

For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista

Read other 1 answers
RELEVANCY SCORE 74

Im trying to reset my computer so my son can have it.  I have pushed F11 and tapped F11 to no avail.  Not sure how to get passwords off so he can just have computer like brand new.  Please help.  Thanks.

Read other answers
RELEVANCY SCORE 74

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

Read other 1 answers
RELEVANCY SCORE 74

I am new to this forum and this is my first post... In light of recent events my computer has a ton of malware and spyware for the second time now... The first time I was able to go in and just go to control panel and factory reset it by clicking the option... now it no longer exists and It says I need a point to go back to... but I just want it clean and wiped, I went back to before I got the virus and it was still there after I restored it to that point so it was unsuccessful... How do I go about doing this with a complete system restore without using a point, I do NOT have an original disk with my OS because it came pre-installed with Home Premium... Any help would be appreciated!

A:I could use some help with a factory reset...

Welcome to the Forum.
A restore point probably would not help because it is probably infected also.
We need some information to start off with.
What infections were found?
What programs did you run to remove the infections?
What anti virus programs do you use (Active)?
---------------------
Could you do this to give us some more information.

By Brink:
System Info - See Your System Specs

Read other 9 answers
RELEVANCY SCORE 74

I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?

A:Factory reset

Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.... Read more

Read other 1 answers
RELEVANCY SCORE 74

How do i factory rest my HP Compaq dc7900 small form factor without having a start up disc..it's having some issues and I think it would be best if I just reset it back to the beginning..any one have any suggestions

Read other answers
RELEVANCY SCORE 74

Hey there,
 
Sorry if this is the wrong section, but I'm using a lenovo Z50 and it's been running really slow so I decided to do a factory reset. I'm at the point were It's just starting up, saying "Welcome" then restarting. Any suggestions?
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 74

hello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.
 

A:HELP i cant factory reset.

By 'factory reset' I assume you mean format and re-install from scratch.

I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.
 

Read other 2 answers
RELEVANCY SCORE 74

hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

Read other 2 answers
RELEVANCY SCORE 74

Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
 

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?

http://support.lenovo.com/us/en/

--------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 74

Hi, im just wondering if anyone here knows how to factory reset a hp omen hewlett packard gaming laptop at all?Many thanks.

A:factory reset

Hello   If you look under My PC you should see Windows (C: ) and Recovery (D: ).  If there is no Recovery partition you will have to buy the Recovery discs. Please go through this guide, will help you step by step  : http://support.hp.com/sg-en/document/c04497680   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

Read other 1 answers
RELEVANCY SCORE 74

I am gonna cut to the chase:
i have clean installed windows 7, updated Bios, my bios boot configuration are reset, i have asus k55a and an OEM recover parition and after the clean install i can`t use f9 (as it shown in this site ) and i can`t use my oem parition i am sure it`s there as show in the screenshot so can anyone help me? i need factory reset because my warranty has expired lol
Thanks in advance

A:I want to factory reset!

Quote:
i need factory reset because my warranty has expired lol


If warranty is already expired, why do you need a factory recovery ? ( when everybody usually want a clean install ). I am at a loss here.

In a MBR partitioned disk, giving OEM Recovery partition the "Active" mark can be used to kick start the recovery process. However GPT partition scheme changes everything and this old trick won't work anymore. If the installation image inside the "Recovery" partition is in "WIM" format, you may be able to manually restore the OS from it.

Read other 9 answers
RELEVANCY SCORE 74

How do you factory reset a MT42 thin client laptop? Any help will be much appreciated, thanks in advance!

Read other answers