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Malware Malfunction...

Q: Malware Malfunction...

I posted over in Vista OS forum and was told my problem might be malware....here is where I'm at - would be really greatful for any help.Last week I installed Office 2007, but Outlook wouldn't send email. Despite changing my anti virus to AVG in an attempt to solve this, it still didn't work.I then tried to un-install Office - but it froze half way each time. I manually sent all the programme files to the recycle bin but the computer wouldn't delete all of them.So I reinstalled Office, outlook wouldn't send again and on trying to delete the programme I encountered the same set of problems.Feeling I had no other choice I carried out a system restore. All three times it didn't complete, citing a system fault/power cut.How can I make it all better?Is there anymore info I need to give to get help from you guys? - I'm operating on Vista UltimateI tried on safe mode and still no luck, below is the problems as I try to system restore..thenAnd once my computer has rebooted and taken 5 minutes to think about it, this comes up......

RELEVANCY SCORE 200
Preferred Solution: Malware Malfunction...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Malware Malfunction...

My problems have got worse.

I don?t know how to delete or close this post.

I am going to carry out the instructions for, ?before posting? and post my hijackthis log.

Thanks.

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RELEVANCY SCORE 49.6

I have had a rash of issues lately and have run out of things I know how to do. I followed the instructions on how to post a thread and would like to proceed with the process.

I ran activescan and got this file:

Incident Status Location

Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\mljgd.dll
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\opnllkh.dll
Adware:adware/statblaster Not disinfected c:\program files\WildArcade ... Read more

A:malware malfunction

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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RELEVANCY SCORE 48.4

MY LAPTOP IS POSSESSED I TELL YA!!! Yesterday something went seriously wrong. My computer shut off by itself while I was surfing the web and wouldn't start up. It tried to start up by itself few times but shut back down right away. ok so I happened to spill a few drops of liquid on the keyboard (nothing that hasn't happened before) but this time my machine went berzerk 10 minutes after. I turned it on a few hours later and it started up fine. A volume control on my screen appeared for the first time and didn't go away no matter what i did, even after a full system recovery. It went away after I fiddled with my sound card properties. Just when one problem seemed to be resolved, another more insane one appeared. Every time I turn on my wireless connection with the click of a button on my computer, thousands and thousands of browser windows start opening by themselves. SCARY! I THOUGHT MY COMPUTER WILL EXPLODE! No home page on any of them, just the "Page cannot be displayed" on IE7. Once the wireless connection is turned on, i can't turn it off like i could before with the same button that turns it on. The only way is to unplug my power cord to stop the madness and turn the wireless off. When I connect to the internet via ethernet cable, everything works fine. But as soon as I hit that wireless button, all hell breaks loose in different ways. Another way is the keyboard stops working and when I connect an external keyboard, the letter J types itself... Read more

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RELEVANCY SCORE 48

Hello,
 
I can not find anything else on the Internet specifically in this situation it would be a great help if any of you have any answers for me, or perhaps I am freaking out too much.
 
I occasionally use the Microsoft Edge inbuilt app on my Xbox One, yesterday I was using it and I got the Popup/Malware with a bleeping noise along the lines of 'Dear Customer, a serious malfunction has been detected with Microsoft Edge. blah blah blah. Please call this toll free number'' - I instantly new it was a scam, I have seen similar pop ups before. However this just kept up on opening new windows, and I had no idea how to get it off, even when restarting, so i just shut my xbox off. (Does this mean you are still on these popups in a sense for a day???)
 
Anyway I was going to get around to sorting it today, but just before my home phone rang a relative picked up the phone and was being told about a computer problem, an error on the computer etc. I took the phone and a man with an asian accent, saying he was a Microsoft Technician or something wanted to know 'who was using a microsoft computer', I kept refuting him saying no one was and he got quite impatient and angry so I put the phone down. ----> I instantly guessed the call was related to this xbox browser incident...
 
I would just like to highlight I or anyone gave any details or information to these people.
 
I can quite clearly see he is a scammer and have researched this, but I am finding that peo... Read more

A:''Dear Customer.. A Serious Malfunction'' Popup/Malware.. Help!?

I must add: - Straight after the phone call, I went onto my Xbox Microsoft Edge - Google d how to properly remove the pop-up and did so.

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RELEVANCY SCORE 46

I recently purchased an HP ProBook 450 G3. I am using two passport compact 1 TB drives with my laptop's two USB 3.0 ports. In normal use there is no problem. However, when I copy a lot of data from one to the other (or from one to the laptop's internal drive) the drives keep disconnecting. I know this because first I will get a copying error saying either the source or the destination is missing. Then I will hear the "chime" that Windows makes when a USB device connects or disconnects. Then the autoplay window for the Passport drive will appear. It seems that it spontaneously disconnects and then reconnects. I can continue using it for a time afterward, but it always spontaneously disconnects at some point, always when I am doing large data transfers.

I wondered if I have a poor physical connection---the USB plugs seem a bit loose. I checked if there is any vibration or movement that could break the connection, but so far there is no evidence that anything is moving. The disconnection always happens when a lot of data is being transferred, while the drives are sitting completely still.

Any ideas how to debug this?

A:Hard drive malfunction? USB port malfunction? Or just normal?

This is a hard situation to diagnose from a distance IMO. "Loose" is somewhat subjective, and barring serious abuse the only kinds of usb connectors & ports I've ever seen fail mechanically are mini and micro USB2 types.

I'd be inclined to suspect the drives first, especially if they are from the same family and were produced around the same time (the "bad batch" phenomenon). Have you tried to reproduce the problem on other machines, or with different drives on your machine?

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RELEVANCY SCORE 45.2

i used comodo cleaner,,the wiper function,,what a mistake, all my shortcuts,, favorites, program access are disabled, all the desktop icons wont finish loading, and they dont work, cant use system restore either,, programs are still there in files , they wont load , all icons for programs will not appear , any ideas where to go to fix this, ?

A:shortcuts malfunction program access malfunction

did it give you the option to back up before wiping? if so you can use that, or try system restore in safe mode.

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RELEVANCY SCORE 32.4

when I started up this am everything on screen was smaller, icons, print, and everything. When i shut it odd last nite I used same procedure I always use. Have ran a virus scan and was clean. Can you help , please?
 

A:Malfunction

sounds like your screen resolution has changed, try right click on desktop and then click on properties, click on settings and change the resolution to a lower size.

Bill
 

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RELEVANCY SCORE 32.4

I have a Atapi 6x/32x dvd-rom. Recently, when attempting to insert and install any type of software...dvd or cd it causes my computer to crash and I need to reboot. Sometimes, at that point a warning appears during the reboot process indicating...fatal exception OE: page fault and lists too many numbers to repeat. Could this be hardware or software problems? I have a 2 year old micron 450MHz Intel II that required a hard drive replacement last year (13.0 GB Ultra ATA66 Hard Drive) after emmiting the "sound of Death" Any one have any clues? Thank you
Lisa.
 

A:dvd-rom malfunction?

For starters, go to start/settings/control panel/system/device manager/ cdrom tab, is it listed correctly , does it have any error indicators. If not, try selecting it, hit remove, reboot and reinstall the drive and software that came with it.
 

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RELEVANCY SCORE 32.4

Hello everyone, first time poster, so sorry if I mess up ^^

Anyways, I just got a new laptop, specifically a Lenovo 80XS0086IX Ideapad 320-15ABR. Initially it all seemed fine, but as I used it I noticed several problems: 1) it cannot remain in sleep mode for long. After a while, it just switches off abruptly. I have tried several combinations of lid closed/open, power cord in/out, but eventually the result is always the same. 2) When powering it on after these shutdowns, the trackpad does not recognize multiple-fingers gestures, requiring a restart. 3) The disk usage frequently goes up to 100% despite no ongoing activity. 4) Sometimes, pressing the power button to power it on results in the disk starting, then abruptly stopping, then restarting again several times, before the laptop finally starts. 5) The system sometimes freezes for several seconds, even the cursor stops, only to resume any input movement later.

I have tried everything in my knowledge: I updated the BIOS, the HDD firmware, installed all Windows updates, fresh-installed Windows, but nothing seems to work (although the HDD thing apparently solved the "always 100%" problem). I ran both Windows in-built check-disk and third party programs to check for errors on the HDD, but none showed up. I'd be really glad if it was something I can fix at home, since I really need this machine to study, so sending it to be repaired/replaced back at Amazon is my very last option due to time. Hope you guys can h... Read more

A:Possible HDD malfunction

LofB said:





I just got a new laptopClick to expand...

u mean....brand new???
 

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RELEVANCY SCORE 32.4

I keep getting this error "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it". And if I leave my PC on to long the keyboard, mouse, and sometimes even the monitor stop working. I've tried unplugging the keyboard and mouse (which are not USB) and plugging them back in, but to no avail.
Any help would be much appreciated. Thanks

Edit: It's a Dell Dimension 8400
 

A:usb malfunction

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RELEVANCY SCORE 32.4

My IE browser is erratic and doesn't show all graphics. Would you recommend a reset as a remedy? Have tried endless work a rounds without success. Please advise.

A:IE malfunction

What version of Windows & IE?

Try resetting IE to the defaults.
In XP its Control panel - Internet options - advanced tab - reset button at the bottom right.

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RELEVANCY SCORE 32.4

0
down vote
favorite







DEP processing is flaky. Setting /noexecute=OptOut and adding HP digital monitor to the exceptions list does not cause DEP enable for all processes.

No 'restart needed' popup is displayed....
?? CHROME, AVAST, FIREFOX all show DEP (permanent). All others DISABLED.....
?? setting /noexecute=AlwaysOn works, all processes DEP'd, BUT disallows HP digital monitor (can print, cannot scan or retrieve printer info).
I do have Administrator privileges but thought I noticed a popup (IIRC) re two items (processes?) not functioning, CIMV2? perhaps and one other. WBEMTEST checked for DEP 3 (OptOut), verified it was set (I forget the Superclass now, under root/cimv2).
Is this a Startup issue of some kind? Something not loading? GPEDIT under XP not helpful unless DISabling access to various options.
Thanks.... :-/

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RELEVANCY SCORE 32.4

my computer just switch it's self on and it displays the HP logo and it switch it's self off again and it keeps repeating that..... need help please.... I can't work on it.

A:malfunction of PC

How about identifying your notebook with its complete product name or number. See the sticker on the box that it was delivered in.

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RELEVANCY SCORE 32.4

Hello all,

Well, to get right into it, my PSU conked out. I shut down my computer (Start > Turn Off Computer . . .), it didn't automatically turn off like it normally does. So, I tried the power switch, nothing happened. Finally, I flipped the switch on the PSU. Obviously, it was off now.
The next day, I went to turn it on, and it didn't. I tested the power switch, it was fine, so the next thing to check was the PSU. Took it to a computer service store, they tested it, it was dead. I sent it back to the company, they sent me a brand new one. And that brings us to today.

I installed the PSU in my computer, hooked it up to everything (mb, harddrive, video card, CD-Rom, fans). I pushed the power button, the PSU lit up (it has a lighted fan on it) and the fan went on, this lasted about a second, then it shut off. Well, then I went through step-by-step:
- Connected only the motherboard to the PSU - turned on, stayed on, beeped.
- Connected the motherboard and the larger fan - turned on, stayed on, beeped.
- Connected the motherboard, larger fan, and the harddrive - turned on, stayed on, beeped.
- Connected the motherboard, larger fan, hard drive, and video card - turned on, stayed on, did not beep. (apparently it was beeping because there was no video output.
- Connected the motherboard, larger fan, hard drive, video card, and plugged everything into the back of the computer - turned on, stayed on.
- Connected everything listed above, plus the smaller fan, turned an... Read more

A:PSU Malfunction

Although there are things like power surges and lightning strikes that could kill a PSU, there is really no reason to try to come up with a scenario for what happened. Often they just die and it can be without warning. I think you are saying that now everything works. If the new PSU suddenly quits then you may have a problem that needs to be figured out.

The fan set up looks pretty standard.
 

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RELEVANCY SCORE 32.4

I wrote files to my 3.5 floppy disk in my xp's floppy dd and went to my friend's house and tried to read the files on her xp using her fdd. It said disk not formated!!?

Cause? Remedy?
 

A:3.5 fdd malfunction

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RELEVANCY SCORE 32.4

Can anyone help me here, my usb flash pen drive got malfunctions and i want to know how to repair or how to i get back my usb.
1.when inserted lights no showing
2.operating system says malfunction

so pliz pliz help
 

A:Usb malfunction

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RELEVANCY SCORE 32.4

Trying to open mail from my home page I am asked for confirmation of my password. A blank white page opens with the address bar flashing(?) Can anyone help? It started when I upgraded to IE10 so I reverted to IE9. The problem still persists.Can I completely uninstall IE and start again?
Attached is the page in question.

Herefordian

A:IE malfunction

Make sure all Windows updates are marked "Successful". If your mail is Yahoo, AT&T or any SBC company they're having trouble with the new mail so the problem might not be on your end.

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RELEVANCY SCORE 32.4

I have a laptop with a F1 key Malfunction, when Windows XP loads and my desktop appears it then loads help and support continuously, finally locking up the system.
My question is how can i stop F1 from running help, is there some windows service that i can turn off permanently? So that the F1 key means nothing? Replacing the keyboard is not an option for me at this time!

Thanks
 

A:F1 key Malfunction

You can disable the Help and Support service from the Services management console (Start > Run > services.msc), or from a cmd prompt: sc stop helpsvc, then sc config helpsvc start= disabled.
 

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RELEVANCY SCORE 32.4

My IE browser is erratic and doesn't show all graphics. Would you recommend a reset as a remedy? Have tried endless work a rounds with out success. Please advise
 

A:IE malfunction

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RELEVANCY SCORE 32.4

It is dificult to type because as I'm going along, something causes my cursor to jump back in the middle of sentence. I am constantly having to go back and edit.
 

A:Key malfunction

Are you using a laptop ? Maybe the touch pad is too sensitive. You can adjust that in the Control panel I think.
 

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RELEVANCY SCORE 32.4

I have left my PC working continuously for 3 months now and everything was fine .. until suddenly I heard a weird ticking sound wich after the computer freezed and stopped responding .. then each time I restart the problem occurs again and again (about 5 minutes after res.) ...

any Ideas what the problem is ???

and thnx in advance ...
 

A:a malfunction ???

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RELEVANCY SCORE 32.4

I have a Toshiba Satellite laptop with XP Home Edition on it. All of my drives and devices connect externally and I access them through 3 different USB ports. A week ago I began having problems with my USB ports.

When I turn on my laptop, the devices (a mouse, keyboard and printer) initially are recognized and run well. Then I hear the noise from the comp as if I unplugged a device and my mouse, keyboard and printer are all no longer recognized by the comp. Sometimes I hear the noise as if I plugged them back in, sometimes I don't hear that noise but get an error message saying that my devices are not working properly and need to be replaced. All of my devices are in reality functioning properly. There does not seem to be consistency in when the USB ports stop functioning. During this time I am not touching the connections and at times am not even actively using the comp.

Do I have a trojan virus? or are my USB ports beginning to simply malfunction?
Any suggestions would be really appreciated. I can't do much with a laptop that cannot save a file to a disk or print a file. I have ad ware and spy ware removal tools (ad aware, spybot search and destroy, spyguard) as well as an updated firewall and antivirus (zone alarm suite) running on the comp. No major risks or problems have been found by these programs.
Thanks!

A:USB Malfunction

Try this: Go to start, control panel, system, click the hardware tab, and click device manager, click the plus next to Universal Serial Bus controllers, and right click and click uninstall on any USB root hubs. Then restart your computer and windows should detect your usb and reinstall the drivers.

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RELEVANCY SCORE 32.4

I have a current issue with my laptop that I would like some assistance on. When I go to play a computer game (such as DOTA 2), the CPU fan malfunctions a few minutes into playing the game and then intermittently switches off then on until I shut the computer off for a while. Is there any way to fix this issue? I have already updated my bios and it did not help.

A:CPU Fan Malfunction

Hi jdendrin,

First and foremost, please post your computer specs. Posting computer specs definitely helps us troubleshoot computer issues more efficiently. What is the brand/model of your laptop? Do you have warranty on your laptop? It's possible that the fan inside your laptop is dying.

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RELEVANCY SCORE 32.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 805 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8159 Mb
Graphics Card: NVIDIA GeForce 7025 / NVIDIA nForce 630a, 32 Mb
Hard Drives: C: Total - 953766 MB, Free - 833189 MB; G: Total - 953857 MB, Free - 716403 MB;
Motherboard: BIOSTAR Group, N68S3B
Antivirus: Microsoft Security Essentials, Updated and Enabled

I am experiencing a malfunction where sometimes my screen will partially or completely become covered with horizontal lines. It can happen at any time. On or off line. It happens in my photo program sometimes blocking out whole or partial pics. I can roll my mouse wheel up and down and it will disappear. It happens completely at random. I uploaded a screenshot to look at. Any help would be greatly appreciated!
 

A:Malfunction

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RELEVANCY SCORE 32.4

DEAR ALL

While installing usb modem of tata i am getting a msg USB MALFUNCTIONED.

PLEASE RECTIFY

A:Usb Malfunction

Hi sunsandy4u and welcome to TSF,

Have you looked in the Task Manager to see if you have any Yellow marks by the usb hubs on the tree in the left pane? If so, that would indicate a driver problem.

My modem is usb and required a download into it for it to function properly. The software came with the modem. Also, try another usb port if you have one on your computer.

Hope this might help,
Mack1

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RELEVANCY SCORE 32.4

Hi, when i turn on my dell latitude 5430 i recieve a message on black background that says:

Fan malfunction
to continue press F1 key
to change setup option press F2 key
to run onboard diagnostics press f5 key.

I've ran onboard diagnostics but it did not find any issues. what should i do about the fan? the warranty is still up to date.

A:Fan malfunction

if it is still under warranty, you should call Dell to arrange for a replacement for the fan.

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RELEVANCY SCORE 32.4

Please help!

Today I downloaded the latest version of Internet Explorer and shortly thereafter I received a message "USB Malfunction...Device not recognized" I was not sure what "device" the message was referring to.

After that, I noticed my LINKSYS Wireless Icon was missing not allowing me to log on to the internet. There are two other PC's on our wireless network which are working fine.

How do I fix this and get my LINKSYS Wireless Icon back???

Thanks,

Cheri

A:USB Malfunction???

go to device manager

in the device manager uninstall all listed usb
shut down

unplug all usb plugs
reboot twice
after that replug and check it.
____________

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RELEVANCY SCORE 32

The DVD Burner model is a Sony Dvd Rw Dru-710a

Ever since i cold booted my computer while my driver is burning a CD.. My DVD/CD burner wont work anymore on CD's.. it can't read any kind of CD's, but can read DVD's. Can someone help me on this?
 

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RELEVANCY SCORE 32

MY DVD drive wont play CD's only DVD's and my CDR wont eject Cd's when I press the eject button on the drive so I have to right click the drive under my computer and eject it that way. This is real bothersome and very slow to go around all this. What can I do?
 

A:Drive Malfunction!

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RELEVANCY SCORE 32

It started with my email account saying it needed to be updated, okay no problem except it wouldn't update the settings. I then deleted that account in hopes that reinstalling it would work fine like it has in the past but now it won't add my account back.
i've tried looking it up and no luck with an answer, this lead to bigger problems in that i'm trying to access some of the administrative tools only to get error messages saying that the file can't be found or doesn't exist. it seems almost like a bug got
into my system and i really don't want to have to do a wipe yet again. any suggestions to try? i know it's pretty vague but that's all that i have. there's no error codes when trying to open the tools. 

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RELEVANCY SCORE 32

hi, i am new here and not sure where to post this. i think its a hardware problem so i will post it here

my computer seems to be refreshing/displaying poorly. sometimes text doesnt show up , graphics display is what looks like 16-256 colors, if they even display at all , then the soundcard, which is onboard also is messed up. when i play audio it sounds like aliens are trying to make a radio contact with me. at first i thought it was a drivers problem so i uninstalled my display drivers <my card is made by ATI, and is a radeon 9200 chipset> and i reinstalled my drivers but the problem was still there. so now i am thinking that my videocard is damaged but if my videocard was damaged then why would my onboard soundcard be effected as well. this made me think that maybe it could be a problem with directX so i downloaded the latest directX9.0c. i ran the tests on Glide and Direct3d, the tests on Glide in the video tab worked fine but when i ran the test for Direct3d. the cube with the directX logos wasnt even a cube shape. everything was spiked and the thing really had no shape at all. also the static is strongest when you run the sound tests in dxdiag. so now i think that i think that i just have some nasty software glitches. so i reformated my harddrive<i only have 1 harddrive> and i reinstall windows98. at first with the basic SiS AGP drivers installed the problem seemed to be fixed. except for the messed up colors. but thats normal because i didnt have any real d... Read more

A:motherboard malfunction???

From your post, I understand the problem does not show up until you installed the newest ATI drivers. If that is correct, D/L and install a set of older drivers. Make sure you uninstall the ones in use now first. I use the same video card as you. It is not the greatest thing around. And updating to the latest drivers ain't gonna make it any better. If you use heavy graphics or play serious games, invest in a "real" vid card. Good luck.
 

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RELEVANCY SCORE 32

My speakers worked fine forever and a day. Then I shut down my computer and moved it from my office to my house. I installed all the wires and power to all components and to my surprise, the speakers do not work at all. No sound, no nothing. I have shut down and unplugged everything and put it all back together again and still nothing. I have a green light on my speakers (telling me that they have power) and the plug is color- coded on the back of my computer. I have a 7500 compac presario with jbl platinum series speakers. PLEASE someone have an answer so that i can return to listening to my cds and watching movies on my pc. Thank You.
 

A:speaker malfunction

Verfiy that your speakers work on another setup or you can try some headphones in the speaker jack.

If that's not it, verify that sound is turned up and nothing muted in the mixer control panel.

Look in device manager for any problems

Make sure your audio card didn't come loose in its slot.

In control panel under sound and audio devices or the equivalent check that everything looks right (correct audio device, speakers enabled)

Welcome to TSG
 

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RELEVANCY SCORE 32

I keep getting this

Hardware Malfunction
Call your hardware vendor for support
The system has halted.

Anyone know what I can do to find out what the problem is and fix it ?

Thanks for any help.
 

A:Hardware Malfunction

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RELEVANCY SCORE 32

I just switched my computer into a new case and im having some problems. my cpu fan wont go on, it wont boot and theres nothing on the screen. the only time the cpu fan goes on is when i unplug the computer it spins a little bit for about 8 seconds. everything else seems to go on like the lights and other fans. im thinking it could be the motherboard. can anyone help me?
 

A:system malfunction

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RELEVANCY SCORE 32

A friend handed me his system box to have a look at thniking his cd drive is bust. When he clicks on the cd drive to access the inserted disk the message received is:

d:\ is not accessible
THE DEVICE IS NOT READY

I have checked the device manager for this piece of hardware and there are no obviuos problems - infact it states its working properly. Perhaps I have to dig a little deeper ?

Be grateful for any help on the matter

thanks in advance

ian.t
 

A:cd rom drive malfunction

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RELEVANCY SCORE 32

Hi everyone,

I'm having some strange problems with a Windows XP computer. I suspect some kind of virus/malware program/..., but am unable to find what it is.

The symptoms

Norton AntiVirus can not be started and is disabled at startup

Internet Explorer can be started normally, but it's not possible to reach any site at all. No error occurs, the blank page just doesn't change (about:blank is set as the home page)

Outlook Express can be started normally, but when trying to use it (i.e. checking for mail) it stops responding

When this was the case, I stopped alls stopable services with the standard task manager. After killing all instances of svchost.exe (7 on one count), I wait for Windows to pop up saying it has to reboot because the RPC service failed. I then abort the shutdown. The Windows XP look is gone after this and we're back to a more basic GUI, like the Windows 2000 one. The number of colors dropped as well.
Now, we've got a lot more functionallity:

Inernet Explorer works again, full Internet access

OE still doesn't seem to work right, however

Norton AntiVirus can be started
auto-update is disabled and cannot be enabled

e-mailscan is disabled and cannot be enabled

live update does not work
What I've tried

creating a new hosts file

disabling Windows XP's protection of critical files

Running the updated version of Spybot's Search & Destroy

Running the updated version of Lavasoft's Ad-Aware

Nort... Read more

A:NAV, IE and OE malfunction: looking for the culprit

We had a similar problem and it turned out to be the APC PowerChute software. Disabling the service is a temp fix. Upgrading to the latest version is *supposed* to fix it. An acticle about the vulnerability: http://www.securitytracker.com/alerts/2004/Jul/1010745.html

-Jason
 

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RELEVANCY SCORE 32

LAPTOP FUNCTION KEY MALFUNCTION

After installing the latest Win10 update my laptop?s function key default has been set to ?on?. This makes writing for a living, a hell of a lot harder than it already is. The laptop is a Toshiba Model L775D-S7226.

It was upgraded from Win 7 Business to Win10 Pro x64; but not from BIOS to UEFI.

Here?s what I?ve tried so far:

Entered both FN and Function into Windows Search without any results except web based ones (which seemed odd),

Pressing and holding FN with the below keys
alt
ctrl
delete
end
esc
home
ins
numLock
pgdown
pgup
shift
spacebar
Windows

Entered the BIOS, set it to revert to ?default settings? and then re-booted.
Tech Support Guy System Info Utility version 1.0.0.4

Laptop: Toshiba Model L775D-S7226.

OS Version: Microsoft Windows 10 Pro, 64 bit

Processor: AMD A6-3400M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0

Processor Count: 4

RAM: 5610 Mb

Graphics Card: AMD Radeon HD 6520G, 512 Mb

Hard Drives: C: 282 GB (63 GB Free);

Motherboard: PEGATRON CORPORATION, TKBSS

Antivirus: Windows Defender, Disabled;
Panda Protection
 

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Hello, I'm running W7 Pro, a cpl of hrs ago, I started getting the message on my system tray '" usb device not recognized/malfunctioned", I also can hear the "dadam, dadum" notification as if I were pluging and unpluging a usb device constantly. I unpluged my wireless keyboard/mouse combo and pluged back in again, did the same with an mp3 player....they are all recognized and working through usb, but i still get the error message about every 5-10 seconds. Any ideas?? ty.
 

A:Solved: Usb Malfunction??

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I Just Had My Computer Restored, + The Internet Just Got Put Back Up, Now iTunes Won't Work + There Is A Box That Pops Up Every Time I Try To Get Onto My iTunes, It Says "iTunes Has Encountered A Problem + Needs To Close, We Are Sorry For The Inconvenience" But Then It Keeps Doing It, Over + Over, I Haven't Been Able To Open My iTunes..
 

A:iTunes Malfunction ?

Have you tried downloading the latest version of Itunes and reinstalling it?
 

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Hello all.

In the process of replacing an AT power supply on an AMD-K6 driven baby tower, and switching around the hard drives (master to slave and vice versa), I wound up with everything working & detected at startup, and then a little message like so:

*** CPU Cooling Fan Malfunction ***
Press any key to continue.

I would point out, by the by, that the CPU cooling fan is turning like a dream. Is this a BIOS thang? I dunno.

Thanx for your helpx.

 

A:CPU Cooling Fan Malfunction

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I plugged a new web cam into the USB port. Windows detects the hardware and then the computer crashes immediately. I tried running thoro scan disk, altho errors were found on the drive, the situation remains unchanged.
 

A:USB port malfunction

Do you have any usb devices working prior to installation.
In the bios, do you have the option to enable irq for usb enabled.
What OS are you running.
 

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Ok, this is kinda complicated. It started this morning. I was on the web when Trend Micro popped up a message that wanted me to allow or delete a change to my system. The file name was called geede.dll..so I googled it and came across a couple posts. Well they started of by saying running Vundofix.exe...which I did and it came back clean. Then the user was told to download Combofix.exe to the desktop and disconnect the internet and disable any antivirus software (Trend in my case)...so far so good..then the computer restarted..this is where I get into serious problems.

First, the computer won't reboot getting stuck on the "Windows is Starting UP" screen for 10 minutes.So I manually restarted the computer. Once my desktop finally loaded, the task bar looked weird, and no longer showed any thing besides the start menu, the quick launch icons, and the clock, the time format is still changed to 24h time even though combofix said it would change that back... even though programs can still be opened they do not display on the taskbar.

I restarted and the same thing happened. So, I tried to perform a system restore by going to c:\\Windows\erdnt\Hiv-backup\erdnt.exe...it restarted the computer but nothing changed...i'm still stuck with the same problem...so at this point I am kinda worried and decide that I should probably back up everything just in case...but I can't copy/cut (ctrl v) files or drag and copy files to the desktop or anywhere on the computer ... Read more

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RELEVANCY SCORE 32

My keyboard is acting strangely. A couple of the letter keys are malfunctioning. For example: both the e and r will skip when using my word processor. The r will also change the paragraph writing alignment from justify to center or left. While in the web, the e will skip and then open up the search window while the r will skip and close the web page. This is all odd and very aggravating. I have also changed keyboards twice, and all contained the same problem. Any answers would be helpful. Thanks.
 

A:Keyboard malfunction

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When printing from my new HP 930c printer,it has suddenly started to stop and a message appears 'printer not resonding' and then goes on to continuesly take paper through, printing the top edge with gobbldygook. The printer test page is ok.
This more often that not seems to happen whilst using my scanner, however it has also happened when just printing from computer. The computer sometimes also' locks out'.
Total computer novice, can you point in right direction?
 

A:Printer malfunction

Hi Kabluckyj, welcome to TSG.....

Go to the manufacturer's website and see if you are using the most current printer drivers.
 

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We have a HP2100 connected to our W2K network. Whenever you send a print job to it, the light next to the "Go" button on the printer will blink. Nothing from the job you send will come out until you push the button. And when you have a document over 1 page, it requires you to push the button for EVERY page of the document (ugh!). I checked HP's website (so helpful) and the closest thing I could find was this:

The printer may be in manual feed mode (Go light blinking).
Add paper to Tray 1 and press and release the GO button.

I have checked the printer settings on the server and on my workstation - they have Letter paper with Auto Select as the defaults. I have tried setting it to pickup from Tray1 and 2, nothing.

Please help, this is very annoying!!! I don't want to have to call the $80/hr service people...it has to be something simple.
 

A:HP2100tn malfunction

Maybe this?

http://h20015.www2.hp.com/en/docume...dId=hplaserjet8887&docName=bpl12677&cat=setup
P.S. I hate printers that don't have a control panel that lets you change setting in them.
 

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Not sure if this is an appropriate forum for this device, but here goes anyway:

For my bookshelf stereo system (an AIWA), I purchased a Maxell CD Lens Cleaner (w/ brush.)

I ran it in the machine for the appropriate period of time.

Now, some of my CD's don't work, in that the display never shows the total track length...hence they wont play.

What happened?

Thanks in advance,

mark4man
 

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