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Issues with facebook and 3 browsers

Q: Issues with facebook and 3 browsers

OK i have seen this problem from several others but have never seen a clear resolution

here is what i get when i go to facebook the last 2 days


I get this with IE9, chrome and firefox

i am running windows 7

nothing in HOSTS file

did restore to a week ago

created new profile on PC had same issue

have run norton scan, malwarebytes scan

view style is set to default

using ethernet cable into 5 port switch into satelite modem

tried a laptop plugged into same switch with no issues

tried upgrading to IE10 to no avail, then the restore took me back to IE9

i have completely cleared cache

did an IE reset

Any ideas?

Preferred Solution: Issues with facebook and 3 browsers

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A: Issues with facebook and 3 browsers

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Hi it just started these 2 days when i just cannot access facebook via normal PC browsers. The page wither take ages to load or I get time out error messages, empty responses error page etc. Even if I manage to login, the browser will be trying to load the next page for ages, only to return similar error pages. I am able to access FB from my mobile HP though so it cant be my FB account issue.

I have the same problem when i use a different machine and it happens to my FB account all the time. My family members encounter the same intermittently but not as bad as my case.

There dun seem to be any consistency or pattern on why it happens to some and doesnt though we are all ont he same network. I am suspecting though it is my router settings but am not sure how I can troubleshoot... When I use 3G via hotspot through my mobile HP, I seem to be able to at least login to my facebook account successfully though, loading is slower due to the limited bandwidth..

This is so frustrating...Thanks in advance!

A:Facebook loading issues on PC browsers

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last couple of weeks it has been getting increasingly more difficult to connect to facebook - I mainly use internet explorer, but having similar problems with firefox and chrome.
Other PC in house is OK

I can ping / tracert to facebook.com without a problem.

have scenned with MSdefender, Avira, SpybotS+D, SuperantiSypware and MBAM - and everything seems to be ok.

Have also tried clearning cache, flushing DNS, and reinstalling browser (although as other browsers have this problem this was just trying different things).

Can seem to connect to every other website no problem (although saying that I couldn't post in this forum using Internet Explorer).

O/S is Windows 7

Any help would be much appreciated.

A:facebook timing out - all browsers

I have a friend who is also having this exact same issue. We have tried everything the Op has stated and alot more from resetting ie settings to default,flushing the dns,resetting winsocks, deleted and re did the internet connection multiple times over trying both wireless and wired with no luck. As with the Op other Computer/iPad has no problem loading Facebook at all its just her notebook that seems to not wanna load Facebook at all. Any help would be appreciated before I end up bald from pulling my hair out trying to fix this.. thx

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The past month or so Facebook has been incredibly spotty - no other issues. I downloaded Chrome (originally using Firefox) which is slightly more reliable but never that great. I don't have a big scary firewall up, nothing has changed with my network at all! Help?

A:Facebook won't load on any browsers.

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Hi techies,
I'm unable to open facebook in any browsers(Chrome,FF,IE). I can browse all other websites. I need your help to resolve this issue..I tried to change my browser settings, I did something in cmd.exe...! Whenever I open facebook it says ,
"Oops! Google chrome could not connect to facebook.com Try reloading www.facebook.com". I'm using Huawei datacard.. I hope that wont be a problem since I'm using it for months.. So if anyone can help me THIS IS FRUSTRATING ME !!

A:Facebook not opening in any browsers

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has been ongoing for 5 days now, sometimes fb will load, most times not, doesn't matter what web browser i am using, all other websites are fine JUST FB! I have deleted cookies, adjusted plug in settings for chrome, nothinf =g works!

A:Facebook NOT loading in ANY browsers

Did you try system restore to a week ago? How to restore Windows XP to a previous state


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A few days ago, Facebook started to Look different, pictures misaligned, videos on top of text, wire frame boxes around every field, and so on, ... so I Cleared my Cache, history and cookies. ... Big mistake! ... (I'm using latest Google Chrome) ...Now Facebook loads as a Text screen with no graphics! I have disabled All extensions in Chrome, cleared cache again and still no luck. I tried opening FB in IE Explorer and Firefox, and got Same results. ALL other web sites work just fine, only FB is affected? ... What do I do next? ~ Kevin

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD FX(tm)-6100 Six-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 6
RAM: 12271 Mb
Graphics Card: NVIDIA GeForce GT 630, -2048 Mb
Hard Drives: C: Total - 1907626 MB, Free - 905219 MB; D: Total - 1047999 MB, Free - 982661 MB;
Motherboard: BIOSTAR Group, A960D+
Antivirus: avast! Antivirus, Updated

A:FaceBook will not Load from 3 diff Browsers

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Since yesterday, whenever I try to go to Facebook, the log-in page is basically a skeleton. By that, I mean nothing is shown except text. The logo is replaced by the phrase "Facebook logo". In other words, everything looks as is if I were running some sort of low-end mobile app.
If I type in my sign-in information, the next page is bare bones, just like the log-in page.
Looking around on google, I see that some comments from people with similar problems, who suggest it is related to  http://fbstatic-a.akamaihd.net
I have no clue. Nothing that I try seems to work to fix it.
Any help would be appreciated!

A:Not sure if this is Malware or ?? (problem with Facebook on ALL browsers)

Follow up -- I forgot to mention: I ran a scan with MiniToolBox, and got this result:

# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip
# Interface IP Configuration for "Local Area Connection 2"
set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp
# Interface IP Configuration for "{377A7A23-BF10-4761-A6B6-D8A5ED6DABB0}"
set address name="{377A7A23-BF10-4761-A6B6-D8A5ED6DABB0}" source=dhcp
set dns name="{377A7A23-BF10-4761-A6B6-D8A5ED6DABB0}" source=dhcp register=PRIMARY
set wins name="{377A7A23-BF10-4761-A6B6-D8A5ED6DABB0}" source=dhcp
# End of interface IP configuration
Windows IP Configuration
        Host Name . . . . . . . . . . . . : customer-c80fbe
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Inte... Read more

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About a week ago, I noticed that Facebook wouldn't open on my laptop--I can access it on my iPhone.

I have tried 2 browsers (Chrome and Internet Explorer). For both, I deleted temp files and cookies. Ran MalawareBytes (no problems identified) and CC Cleaner (no problems). I flushed the DNS cache, logged off computer and rebooted modem (wireless network) to no avail. I'm stumped. Otherwise, laptop seems fine, and I can log into other websites with no problem. I just get a white page (https://www.facebook.com).

My system info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A8-3510MX APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 7657 Mb
Graphics Card: AMD Radeon(TM) HD 6620G, 512 Mb
Hard Drives: C: Total - 592557 MB, Free - 137187 MB; D: Total - 17617 MB, Free - 1925 MB;
Motherboard: Hewlett-Packard, 1805
Antivirus: avast! Antivirus, Updated and Enabled

Thanks very much in advance for any assistance. This is not urgent.

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Facebook should normally be centered yet it's rendering to the left. Originally this was only happening in firefox, but when i uninstalled/reinstalled firefox, it started happening in all 3 browsers.

and in all 3 browsers, if i zoom one level up or down, it corrects itself, it only happens at the default zoom.

This is my topic at firefox support where i tried to get help. https://support.mozilla.org/en-US/qu...#answer-307402

And this is what i've done to try and fix it:

-Cleared cache through all 3 programs.
-cleared offline cache in firefox
-manually removed cache files from computer
-used third party program to clear all cache files from computer
-tested javascript and updated
-tested font size
-removed cookies
-started firefox in safe mode
-checked advanced font settings
-erased firefox profile and made a new one
-erased my antivirus and firewall and tried with none running
-restarted the router 5 times.

So i have tried all of that, and i've had no change. now that it's happening on all 3 browsers this is no longer a firefox issue but a computer issue.

3 other computers in my house do not experience this issue. All 3 are on windows 7, additionally, my 3 android devices (galaxy nexus android 4.0, nexus one, android 2.3, and asus transformer android 3.2) are not experiencing this either.

so now i come here because you guys have been able to help me out before, and i really hope you can now. because this is the dumbest thing i've ever experienced on a computer but it's... Read more

A:Facebook is rendering wrong in all browsers.

could it be a potential graphics issue? or even display setting issue? can u play around with resolution settings -- see if anything has changed there ?1024 x 768 etc.

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I just purchased a new computer (less than 48 hours old) - HP Pavilion p6510 with Athlon 630 Quad-core processor, 4 MB RAM, Windows 7 Home Professional 64 bit. As soon as it was set up I downloaded and installed COMODO Firewall (I turned off Windows 7 built in firewall), AVG(Free) AND Spybot S&D. I then downloaded and installed Google Chrome and Mozilla Firefox browsers, JAVA and Adobe FlashPlayer. No other programs have been downloaded or installed as of yet - Those will be added after this small glitch is worked out. My previous computer was a Windows XP machine using Chrome and I had no problems.

When I access SOME apps in Facebook, the buttons needed to operate the apps are non responsive. Some other apps operate fine. As an example I will use Mafia Wars. Chrome will access everything but the collect or update properties section. As soon as the cursor gets near the upgrade button the button disappears (the button should appear when cursoring over a property - instead in shows up when cursor is approximately 2 inches away to the right and disappears when over the property) and and the collect button will not function. Trying Firefox, it will do most everything but it is extremely slow (slower than when using it in XP) and it will not allow the changing of cities. It does work on the properties page but the bank button will not work. Using IE 8 (installed with Windows 7) what can I say it is SLOOOWWW. It will do everything in the app but sometimes freezes w... Read more

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As the title hints, facebook and youtube (the only two sites I've found that do this) consistently crash any browser I use. This includes Mozilla, IE7 and Google Chrome. I uninstalled and reinstalled each of these browsers to no avail. Suspecting a problem with flash, I uninstalled and reinstalled flash (from Chrome as well), still same problem. Here is the Hijack This report:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:34:14 PM, on 3/28/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\AVG\AVG10\I... Read more

A:Facebook and Youtube crash my browsers

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I don't know what happened today but I can no longer view anything on Facebook other than HTML with IE, Firefox and Chrome. I did try going to that http://www.hidemyass.com/ page and the Facebook Login page came up with full content (normal). I haven't been able to resolve this issue and i am frustrated. It reminds me of something like Gmail when you change the settings for when you have a slower connection thus limits it's content. I would appreciate your help!

A:Can only view Facebook HTML- on all browsers

well it started working ok last night then again today at the same time I once again am having the same problem.

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I don't know how to resolve this issue and googling it has not helped. I cannot view Facebook other than in html presentation on Firefox and Chrome on my Macbook. There's no borders or images. I've done nothing; added no browser add-ons or plug-ins recently. I've tried clearing all history/cache and restarting browsers and the laptop. Even tried re-installing Chrome but nothing has worked. This is really frustrating and I hope someone knows a solution. Thanks.

A:Can only view Facebook HTML- on all browsers

I have no knowledge of Macs whatsoever, but have you rebooted your router?

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I have the same problem with this post, http://forums.techguy.org/web-email/974355-web-pages-not-displaying-properly.html

My attachment is like this. Almost the same as the above post. http://i423.photobucket.com/albums/pp311/kuang26/Facebookcrashed.jpg

Yesterday when I registered as a member from this site to get help, I got this when I click to verify my account. http://i423.photobucket.com/albums/pp311/kuang26/TSGcrashed.jpg

My case goes like this. This facebook crashing-problem occurred around 3 to 4 months earlier. When I 1st encountered the problem, I cleared caches and cookies and browsing history, EVERYTHING to get my facebook layout back to normal. That time, the problem was only on Google Chrome. 2 to 3 weeks later, the problem came back to me. This time, I cleared just cashes and cookies and it is back again. The story keep repeating like this until one day when clearing caches and cookies don't work any more. When I found out clearing the caches and cookies won't help, I uninstall the Google Chrome and downloaded the newest version of it and installed back to my Pc. It is back again when new Chrome is installed. That time, open facebook on other browsers like Firefox and IE is still not a problem.

Later, the new installed chrome starts to give the same problem again. Same thing, clearing caches and cookies won't help. Reinstalling won't help as well. I then have it installed but run the installer again to see if the installer can help ... Read more

A:Solved: Facebook not displayed properly on all the browsers

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Hi again folks

My Facebook pages are not displaying or working correctly, in either Firefox or IE. I have downloaded Adobe Flashplayer for 64 bit for both IE and Firefox. The links at the bottom of the newsfeed don't work so I can't scroll any further than the first page. My messages won't open at all, they just 'hang'. People's profiles, including my own only display bits of information/posts and again I can't go past the first page, groups do not load any posts. It's a mess.

Does anyone have any ideas? I've done an online search but no one seems to have the exact issue I do.

Thank you


A:Facebook display and loading problems all browsers

Hello Katfox,

Have you tried cleaning up all your cache using ccleaner?

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Good morning all, it's my first post here so be gentle ;)
Probably about a month ago my wife and I noticed that not all images were loading in facebook, most images do but some don't. My wife always uses IE 11 to browse and I always use Chrome and firefox. The image issue is the same on all three browsers. This is on a Windows 7 Pro system. Facebook looks normal when we look at it on our iPads, iPhone and android phone when they're on our wifi.
I originally had my router/firewall (pfSense) configured to use Google's public DNS servers ( and so I changed them to our ISP's (Shaw) DNS servers so now the router gets the DNS via DHCP. That didn't fix it.
I brought another Windows 7 Pro laptop home from work and it was able to view facebook fine using our wifi. That was using Chrome and Firefox (can't remember what version but most likely the latest as it was last weekend and firefox is set to autoupdate).
Last night I wiped the computer and installed Windows 7 Pro fresh, installed all the windows updates, flash, adobe reader, chrome and the same antivirus (MS Security Essentials). I didn't test but went to bed figuring it was resolved. My wife tried facebook this morning on the computer and said it was still doing the same thing. I fired up Chrome and confirmed that both browsers were still experiencing the same issue.
I fired up a Windows XP virtual machine in virtualbox on this computer and it was able to browse facebook normall... Read more

A:Some images don't load in facebook on multiple browsers

I'm having exactly the same problem and have traced it to the server you reference.  I wish I had an answer for you and I.

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Please help i'm getting desperate Internet explorer or firefox won't open any google websites or facebook.I have done several different anti spyware searches and use AVG.When i try to open google it come up with the following:We are currently experiencing a large scale DDOS attack that has hit our sites which started at approximately 6:00am EST Sunday. We are working with our data center to resolve and/or mitigate this issue. More information will be posted here as we get updates.this has been happening for about the past month, but with different results a few weeks ago it was saying i had been attached by spywareany suggestions?Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:My internet browsers won't open google.co.uk or facebook

It seems that Facebook has been infected by the Koobface virus as of last Friday. Here is one account of it.

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hi, thanks for reading........

few days ago, i lopened fb and found the page broken. the same thing was happening with youtube also... later i found the same thing in emails too. i searched some solution and found about clearing cache, changing DNS.. etc.. all applied.. but the result is still same.

after updating windows everything backed to normal. then again.. that same annoying problem..
whats the solution... ? shall i change my os?

A:Facebook, emails and youtube are broken in all browsers

Have you tried running Farbar's MiniToolbox and Service Scanner? You can download both at Searching for farbar

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Hi !
Since about a month, my browsers (I usually use Chrome, but the same problem happens with Firefox or IE) only open Facebook, Gmail and the Google homepage / Google search results. If I try to open another page, it loads for an infinite amount of time, until I close the browser. My laptop is running Windows 8.
I've tried looking up the problem on the internet, and it seems everyone has a different solution. What I've tried so far is pinging different addresses:
ping google.com responds and the webpage loads
ping yahoo.com responds but the webpage doesn't load
ping responds
I've also tried ipconfig /flushdns, to no avail.
Could you please help me ?
Thanks a lot !

A:Browsers only open Facebook and Google/Gmail

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

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Ive reset chrome completely and its till does it. Yet another PC connected to the same exthernet cable (Laptop also windows 7) works nice and speedy. Ive pinged a few sites, yahoo, google, facebook. All have good pings on the laptop yet facebook had a bad one on the desktop. google and yahoo both have great pings on the desktop.

Anybody got any ideas for me? My antivirus is webroot but both pc's have the same version and key installed of webroot.

A:All browsers loading facebook slow? Ideas?

How is it in Safe Mode with Networking?
Try changing DNS servers - DNS Addressing - How to Change in Windows 7

Since all browsers are experiencing the slow down, don't bother messing with individual browsers.

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Facebook has joined a number of big web presences that are moving away from Flash, announcing on Friday that it’s switched to HTML5 for all its web videos.
That includes videos on News Feed, Pages and in its embedded video player.

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Hi there,

Last night, I started having issues with Google Chrome. Main symptom of the problem is that, on first restart, I can connect to Facebook on the Google Chrome fine, but after a few minutes, the encoding of the page seems to be corrupted. It's only affecting Chrome, Edge and Firefox are fine. With it being a single browser only, I'm suspecting some form of malware is responsible for a redirect, I'm just not sure what, so I've come here to see whether you guys can find anything I couldn't. I am willing, as a last resort, to run a complete refresh of the device, and I have a Windows 10 Build 1511 ISO that can be used in such a circumstance, ready to go.

I ran Kaspersky and it found OpenCandy in an installer for CrystalDiskInfo, though that installer hasn't been executed since the last refresh I did so I don't believe that is the culprit for my woes, and the redirect still appears to be happening even after Kaspersky removed it from the system. Otherwise, Kaspersky has found no threats with Rootkit detection or a Full Scan of the system which I left it to do overnight.

Just to note, some of the errors you see in the logs and files relate to the computer having an issue with the motherboard hardware freezing/rebooting intermittently (which needs to be replaced), so apologies for that. It has been an intermittent issue with the machine for a number of years, to do with the power supply.

Thanks in advance for the assistance, I realise you folks are busy. :)

E... Read more

A:Google Chrome Facebook incorrect encoding, other browsers are unaffected

Hello Tathrim,

My name is Tolga and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Please download to and run all requested tools from your Desktop.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My nat... Read more

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I was logged into Facebook when suddenly it logged me out after clicking on a link. FB refused to let me sign back in with Firefox, saying that my computer was infected with malware. Firefox ran increasingly slower after that. I am still able to sign into FB using Chrome, but chrome has also begun to become slower and slower and crash.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:28-06-2015
Ran by pc (administrator) on PC-PC on 28-06-2015 12:39:08
Running from C:\Users\pc\Downloads
Loaded Profiles: pc (Available Profiles: pc & userpostgres)
Platform: Windows 7 Ultimate (X64) OS Language: English (United States)
Internet Explorer Version 9 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Lavasoft Limited) C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
(Apple Computer, Inc.) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
( ) C:\Windows\System32\dlcxcoms.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes An... Read more

A:Malware infected - (orignally notified via facebook, then browsers ran slower)

We will use a special tool to start with.
Iam only on this site once or twice per day, more on the weekends. You may not get a reply back from me until the following day.
Please download TDSSkiller to your desktop.
Doubleclick to start and on the welcome screen click on change parameters.
In the new open window, add a checkmark next to:  Detect TDLFS file system, then click on OK.
Back at the main window click on Start Scan
When the scan has finished it will display a result stating whether or not the infection was found on your computer: See attached image
To remove the infection simply click on the Continue button.
    If a suspicious file is detected, the default action will be Skip, click on Continue.

    It may ask you to reboot the computer to complete the process. Click on Reboot Now.

    If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.

    If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of   TDSSKiller_xxxx_log.txt.
Please copy and paste the contents of that file here.

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Hi, I have a problem accessing some secure sites requiring a username/ password like hotmail, msn, facebook & ebay. This problem occurs across all browsers: IE7 Firefox and Safari. I can browse other webpages fine.

I can access these websites using my laptop (windows XP) using the same wireless connection but they don't work when using my PC (windows vista).

I've had my PC for about a year now and it's the first time i've encountered such a problem.

I've looked up this problem everywhere and tried almost everything but haven't been able to resolve it. I've tried resetting/ changing my internet security settings, turning off my firewall, scanned my computer with a number of spyware removal programs.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 01:19:40, on 24/09/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Window... Read more

A:HELP! Problem accessing secure websites (hotmail, ebay, facebook) across all browsers

Hello, powercosmic
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste ... Read more

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Hi, I have a problem accessing some secure sites requiring a username/ password like hotmail, msn, facebook & ebay. This problem occurs across all browsers: IE7 Firefox and Safari. I can browse other webpages fine.

I can access these websites using my laptop (windows XP) using the same wireless connection but they don't work when using my PC (windows vista).

I've had my PC for about a year now and it's the first time i've encountered such a problem.

I've looked up this problem everywhere and tried almost everything but haven't been able to resolve it. I've tried resetting/ changing my internet security settings, turning off my firewall, scanned my computer with a number of spyware removal programs.

tried pretty much everything on here:

*How do you ensure that TCP Port 443 is enabled in your firewall????


A:HELP! Problem accessing secure websites (hotmail, ebay, facebook) across all browsers

Hi. . .

Nice link - I am a member at that site, but please disregard the "solutions" found therein.

Please run a Vista System Health report in HTML format:
START | type cmd.exe into the start search box | right-click on cmd.exe | select Run as Administrator | the black cmd prompt (DOS) screen will appear - type the following:

perfmon /report
It will take about a minute to run... then save it as an HTML file - you will see the default HTML file extension when you go to save it.

Please zip it up and attach to your next post.

What anti-virus are you running and do you have a 3rd party firewall? Do you use the Windows Firewall?

In the interim, do this as a test:
START | type Internet into the start search box | look up top under Programs and select Internet Explorer (no add-ons).

Can you reach those sites now?

Regards. . .



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Hello everyone, I am new here and am having difficulty finding where to direct my question. I am hopping that someone here will be able to help me with this issue I am having with Facebook or atleast direct me to the correct forum

I can log into my Facebook page without any type of issue. My email address and password are still active, however, logging in is the ONLY thing that I am able to do. I am unable to accept new friends, add or delete applications, reply to messages, etc., etc. I have tried emailing Facebook directly but there site is not set up well for directing issues to someone at Facebook for Tech support. I am wondering if anyone here has run into this same issue and would know what is causing me to get 'page errors'/unable to make changes to my Facebook site. I have been working on this issue for a couple days now to no avail and am at the point of deleting the account all together and re-creating one..however, since I cannot make any changes at all to my Facebook site, I doubt I will be able to even do that !

Any advice, tips and/or tricks are appreciated,

TIA, Realitybytes

A:Help with Facebook Issues

Do you have javascript enabled?

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Hi guys. How do I remove the left column "Like"-bar?

I've even unliked the sites that are out there but they are still featured out there. Does anyone knows how to do? I've tried to browse the "Edit" section without luck, I know it's possible since one of my friends've removed his.

I've attached an URL with an image which shows what I mean. :-) Thanks!

Ciao guys!
ImageShack® - Online Photo and Video Hosting

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Hi guys,
Hope you can help me here because i am stuck!!
I have vista 32 home premium , IE7.
I have manged to fix any problems i have encountered with vista except one.
I cannot view my facebook home page. At first i got an error message saying IE7 has encountered a problem and needs to close, but i don't even get that now, IE just shuts down.
My partner can view her facebook homepage and i can view other pages fine on facebook, like my messages, events and other peoples homepages, but my own page will not load.
It is not windows firewall or defender as have disabled those temporarily to test it. I have disabled all add ons to test and it still happens.
Again IE7 works fine on all areas, except my Facebook homepage.
Please help

A:IE7 issues with facebook

Well, thanks for the replies. I installed firefox 3.0 and every thing works. You guys could have told me that

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Hi guys. How do I remove the left column "Like"-bar?

I've even unliked the sites that are out there but they are still featured out there. Does anyone knows how to do? I've tried to browse the "Edit" section without luck, I know it's possible since one of my friends've removed his.

I've attached an URL with an image which shows what I mean. :-) Thanks!

Ciao guys!

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im having simular problems i cant put in my password then next bit just endlessly loads and nothing comes up driving me potty have also tried security and have tried via firefox and ie and am at a loss as to what to try next

A:Facebook issues.

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.

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I cannot get this resolved anywhere and Facebook Help is a complete joke, when you send a ticket you don't get an answer...I cannot get my timeline to load. Sometimes I will be scrolling away and see 20+ posts then all the sudden it goes to a blank post and no further. So I refresh and then I might see 2-5 and it keeps doing it. I have cleared cache, temp files, my Chrome is up to date, I am beyond frustrated!!

A:Facebook Issues

Does it only happen in Chrome, or does it happen in other browsers?

Have you tried Incognito mode?

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Internet Explorer is not supporting facebook fully as i thinks so...

Check if you are also getting the same problem.

When I like any content following window is shown:

Now if I refresh or even restart, nothing happens!

Should I report it to FB team or its only the browser problem. Any help will be appreciated.

A:IE 10 Issues With Facebook

I had the same problem and found it was an IE plugin I was using .... Internet Download Manager was my culprit!!!

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Hi, I am unable now to access facebook on my PC. The page opens but without pictures or writing. The strange thing is that if I use my laptop there is no problem. Can you please advize. Thank you.

A:Facebook issues

howdy and welcome, I'm going to guess you marked this solved on accident, so I'll mark it unsolved. I don't use facebook, but is this a home or a work pc?

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Hello, I am using Vista on my laptop and use Internet Explorer to browse the internet. I was able to view Facebook correctly, but suddenly am not able to view it. It will not load properly, but I can log in and see some pics, but all the words are on the left hand side of the page. It's almost impossible to navigate this way. Just doesn't load correctly and at the bottom left I get a little message that says "error on page". I have installed the latest version of JAVA on my computer. I have asked the IT guy at my office, but he was not help. Please help me figure this out since it is most frustrating and my friends my think I'm ignoring them on Facebook! Thanks

A:Facebook Issues!

Do you have any addons that are blocking the page like a Pop up blocker etc.?

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I've been having issues with Facebook. Have been unable to locate the 'Recent Posts By Others' button on any of the community pages where I post. It only shows the 'Post on Timeline' area of said pages. Which is all well & good, however, the only posts that show are the ones posted by those who manage the pages. I am unable to see anything I post unless I access my content through the links in my Activity Log. Wondering if anyone else has been experiencing this problem, & if there's a way to remedy the situation. I can't find any info in the Facebook Help content, so I'm hoping someone may have a suggestion here. Any & all help would be greatly appreciated. Thanks.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Xeon(R) CPU X3320 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GT 620, 1024 Mb
Hard Drives: C: 465 GB (384 GB Free);
Motherboard: LENOVO, To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated

Something in Facebook appears to be slowing down the FireFox. It pops up an error message at the top telling me a page is slowing down the browser, and gives me the option to close it. I tried running CCleaner and that didn't appear to improve anything.

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hi all,
I'm an avid facebook user..after running a malware/spyware check using avg and ad aware i am not able to access or click accept/ignore options on facebook neither am i able to send messages on facebook all i get is an error on page message at the bottom left part of screen... i thought uninstalling ad aware would help but to no avail! removed cid help as well... it's driving me nuts someone pls help! incidentally i'm using windows xp

A:Facebook issues-error msg

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Hi all,

For some reason, my browser (Chrome) cannot access the facebook website. I've tried using other browsers but am still unable to use facebook. However, I am able to access every other website except for facebook. I've tried using a proxy to access the website and I was able to do it but when I switch the proxy off, I'm back to square one.

I've tried going to the website on another PC with the same WiFi network and it works. I believe the problem lies with my computer itself. Is there any way to solve this problem?

I'm using a HP Pavilion dm3 Notebook PC that runs on Windows 7.

Thanks and regards

A:Solved: Facebook Issues

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Recently I have not been able to watch some posted videos on Facebook. The ones posted from YouTube play fine, but others just play the audio with a black screen.

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Every time I try and get onto Myspace or Facebook i receive an error message 'Internet Explorer has stopped working' or 'Experienced a problem'.

Each time it checks for a solution, however one never arrives, it simply re-starts.

This only happens on these two sites, it allows me onto the homepage but no further than that.

I am using IE7 and Vista Home Premium x64.

Any ideas would be greatly appreciated.

A:Myspace and Facebook issues

Do you have these problems in any other browsers? Please try one of the below (both are free):


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I am been playing Facebook Scrabble and lately when i open a new game i only get to the screen in the picture below , i tried different browsers , cleaning cache , history, rebooting still the same, I have a Dell Optiplex 790
four gig ram, Windows 10 Pro 64 bit, Intel I3 core,could be a Scrabble issue ?

Thank you


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Has anyone had any problems with the Facebook for Windows App besides me?

Every time I open it, it instantly crashes.

This is happening on all 3 of my computers.

Help needed please!

A:Facebook for Windows App Issues

Originally Posted by Jesse Williams

Has anyone had any problems with the Facebook for Windows App besides me?

Every time I open it, it instantly crashes.

This is happening on all 3 of my computers.

Help needed please!

Try these threads
facebook app crashing. - Windows 10 Forums

Solved Facebook App Will not Stay Open - Windows 10 Forums

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I have been using waterfox actually but, it is essentially firefox. 
Yesterday morning everything was working normally...  I went out bird watching with my oldest daughter... when I came back(my computer stays signed off, nobody messed with it) I was having trouble with facebook.  All the pages were having trouble loading.  Some I'd have to refresh over and over and they'd just sit there.  I was able to do some things but it took a long time.  VERY VERY laggy...  Like, I was ready to pull my hair out.
It was only facebook... no other sites were giving me trouble.
Today I tried IE and just navigated all the pages I could while not logged in.  NO problems.  Pages loaded normally.  So I went to firefox instead of waterfox and, still the same issue.
I started to go through some of my addons, disabling them.(shouldn't really have to for ONE website).  I don't know what happened, what changed yesterday that would cause this but, with firefox and waterfox, facebook is still not loading properly for me.
I wonder if I can view info on any addon updates or anything else that may have occurred when I went back online yesterday afternoon.  I mean, something, somewhere had to change right?
I am not going to use IE...  and for those ready to suggest it, I will not use Chrome either. 
I'm scratching my head wondering what happened.....   I don't understand how all these other sites are working just fine and fac... Read more

A:firefox facebook issues...

May know the culprit... or at least, can narrow it down for anyone that might have thoughts... anyone?
So, I'll restate......
Facebook wont load half the time and when it does, it hangs and doesn't load completely...
This happens for firefox and waterfox, but didn't seem to happen in IE... 
Checked this afternoon and this was on my computer as well as a laptop in the house...
Well, that laptop is with my wife in another town right now and, while I'm still having the facebook issues, she is not. 
So...  Just firefox browsers, just this house, just facebook......... ODD... 
What I'm about to explain and suggest wouldn't make sense to me unless it was IE as well.......  but, here it goes...
Not too long ago, I switched the DNS that my router was using.  I had been having intermittent trouble with ONE particular facebook game.  It was decided that my ISPs DNS was causing the problem with the servers for that facebook game.  I switched the DNS settings to use Comodo's...  (someone suggested google's but, I do NOT trust google... ha)
Anyway... switching the DNS to comodo's settings fixed the game errors immediately and I've had no issues with it since...  (well, except for when I try to visit a local news station, comodo's dns thing would say that news site was linked to yadda yadda yadda, and I had to make temporary exceptions... )
Could this be a DNS issue?  I mean, Both computers had the issue here but now that o... Read more

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I have just installed Mozilla Firefox. I was using Internet Explorer 8, but was having so many issues. My main problem is with facebook ( I know, nothing hugely important, but it is fun), anyway, I'm still having problems loading the page. I keep getting stuff like this:

��������YmS�H��_1�Ɇ$�������J��n⒥�%,k�4�xC��==�7��M��~� �H=3�=����������r�_>�;;=b�m��u�ȶ�Ϗ�o�8��u��(���}�s�c��K�l{�\Z�]K$3��}K��t2�N�1˓^��g���"��������\�6�B'� #&#... Read more

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Hope you can help

I am running Vista. Just upgraded to IE 9. Most programs work but not so much the Facebook games only have the screen appears. I would like to go back to my old IE. I went remove programs but I don't see any IE in there, should I be looking else where

A:Vista - IE 9 - Facebook issues

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