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Windows 7 Sync Centre / Offline Files Issues

Q: Windows 7 Sync Centre / Offline Files Issues

Hello, I have a laptop with Windows 7 Pro OEM. I need to make a network drive available for the user when they are not on the domain. Here is what I've done so far and the issues I am comming across: (The files are on a Windows Server 2003 Standard Edition)I have setup a network drive and right clicked on it an set it to be made available offline.
Windows then starts to make the offline copies.
While in the process of making the files available offline, errors start to appear saying ?The Process cannot access the file because it is being used by another process? (This error Occurs for each file in the directory ? 4400+ files)
I have tried this multiple times with the user logged off and also checked the file server to ensure that any files are not open. But still the same error occurs.
This issue occurs most times when requesting a sync. It has occasionally worked correctly. ie. it made a copy of the files
After I have seen a successful sync I unplug the computer from the network and try to view the files.
Each file in the directory has a cross on the icon.
When opening any of the files I simply get a message saying that it cannot open the file.
I have turned off the Offline files and deleted all temp files and tried to setup the Offline files again twice now but still had the same problem.
I have found where the offline files are stored: C:\Windows\CSC\....
I have set the user to have full control permissions in this section but neither the Local Admin or User can access these files. I am not sure if this is what is causing it, but I am unable to change permissions on the folders and subfolders.

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A: Windows 7 Sync Centre / Offline Files Issues

Great News Everyone! I did the registry change and it WORKS! Just to outline MS's KB and what I had to do, follow these steps: On the 2003 server I had to ADD this reg entry and set it to 0:
OplocksDisabled REG_DWORD 0 or 1 Default: 0 (not disabled)
And then Changed this entry to 1:
EnableOplocks REG_DWORD 0 or 1 Default: 1 (enabled) You will NEED to restart the server and once that is done it should just work on the Windows 7 Machines, you may need to restart the W7 machines too. Hopefully this works for anyone else having the same issue. Post your replies if this worked or not!

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Hi guys,
we don't like for sync the recycle bin during sync offline folder, but system do it automaticly. How to exclude it?
The same situation with subfolders 'My music' and 'My pictures'. We would like to sync 'My documents only'.
Please help!
Thank a lot

A:Exclude Recycle bin from Offline Files (Windows Sync Centre)

You can click “Start”,
 input “Managed offline files” in Search box and press Enter.
In the window of Offline Files, go to General and click “View your offline files”
Then you can manage offline files folder in it.

This link maybe helpful to you:
Hope it helps.

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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We have few laptops (windows 7 pro) for sales rep and Offline file enable to sync their documents which are on SBS 2011 server.
I don't know why it try to sync some other users (My video , My music , etc ) files and error says "access denied" or

“The Process cannot access the file because it is being used by another process”

we have tried many times and confirm there's no one using those files but still same error
I found this article on forumbut not sure how much this valid to SBS 2011, and if it's known issue why not there's fix patch yet from Microsoft

On the 2003 server I had to ADD this reg entry and set it to 0:
OplocksDisabled REG_DWORD 0 or 1
Default: 0 (not disabled)

And then Changed this entry to 1:

EnableOplocks REG_DWORD 0 or 1
Default: 1 (enabled)



A:Offline file sync try to sync other user files and folder and failed with access denied or files already in use

Hi Scott
I found the problem and use following method to fix it
1) Check SBS group policy
2) Check permission on CSC folders (I delete all folder under this folder and check permission on this folder)
3) Reinitialize Cache database, there are different method but i use following
And finally restart PC

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So, this is what I'm trying to do.

I have a laptop that I mostly use, it's running Windows 7. I'm trying to set up my iPod so it will connect to it instead of my desktop which is what it currently does, but all of my Music is on an external hard drive that is connected to the desktop.

I just got a new router, a Belkin Work & Play 600. It comes with a USB port on the back to connect external hard drives to . So I decided to, instead of having to plug my external hard drive into the laptop every time I wanted to access my music, I would hook up the hard drive up to the router and then make the files be available offline on my hard drive. (This way my girlfriend could also access the music from her laptop)

The only problem is that I can't get the files to be available offline. I tried to right click on them and say "always available offline", when I did this sync center would open and try to sync them, but every single file would cause a sync error because "The process could not be completed because the file was in use by another process". I cannot for the life of me figure out how to fix this, so I need help.

If you need more information I will for sure be willing to answer any questions.

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We're in a domain at work and a user have a folder on the server that he usually syncs with from his computer. The problem is that when I right click on the folder and choose "syncronize" it gives me "permission error". 
How do I fix this?

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We have have setup offline files in our network by configuring the appropriate GPO's.
When a user logs onto a freshly installed windows 7 SP1 workstation the sync partnership is present.
When that users logs off and then another user logs on, there is no sync partnership present for that other user.
A gpresult /r run under that other user shows that all the appropriate GPO's have been applied successfully.
The only solution I've found so far is to do a format of the offline files cache.
Is this a bug?
Offlines files has been configured so that offlines files is permanent offline in a slow connection mode.
This is an overview of the Computer GPO:
Configure Background Sync >Enabled  
Configure background sync: 
Sync Interval (minutes) > 5 
Sync Variance (minutes) > 2 
Maximum Allowed Time Without A Sync (minutes) > 7 
Blockout Start Time (HHMM) > 0 
HHMM is a value where 
HH must be between 0 and 24, and 
MM must be between 0 and 59. 
Blockout Duration (minutes) > 0 
Enable Background Sync for shares in user selected "Work Offline" mode > Disabled 
Configure slow-link mode > Enabled  
UNC Paths: >   
\\servername\home$ Latency=0 
Default cache size > Enabled  
Default cache size:>  8000 
Non-default server disconnect actions > Enabled
Specify no... Read more

A:No sync partnership for second user that logs onto Windows 7 SP1 workstation - Offline Files

The permissions on both the server as well as the client side are correct. 
In the mean time i have found a solution for this problem.
It appears that if the first user logs on and simply sets its homedirectory offline, then logoff and login as another use, that other user cannot get to his/her home directory.
If you then login as the first user again en simply switch it's homedirectory to online, then logoff and login as the other user the homedirectory of that user can be reached again.
Apparently offline files works like this: It takes the the whole \\servername\home$ and puts it offline as a whole, including every folder that is underneath the home$ share, which includes every homedirectory of every user.
This also made me solve the problem. If i simply make the home directory of each user a share and configure offline files to use \\servername\%username%$, there is no problem. Apparently only "\\server\share1" is treated as an independent item
that allows it to be switched offline/online without causing another "\\server\share2" path to be switched to offline/online.
Can you please confirm that my finding are correct?

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I have been scratching my head for a couple of days with this one and I have still not resolved it.  We are using folder redirection (deployed via group policy) for my documents, pictures and favorites.  The problem I have on my computer is that
even though the event viewer for my computer suggests it has all redirected correctly with event id 501 "Successfully applied policy and redirected folder <foldername> to <UNCPATH>".  I have tried deleting my user profile and letting
it re-create itself.  Moved my home drive onto another 2008 R2 file server.  Confirmed that the permissions are based on the following MS article;
http://support.microsoft.com/kb/2512089 .  Tried clean-booting the OS, but still no icon in the taskbar or partnership listed in sync center, even though I can work offline/online with the explorer
buttons.  I can confirm that the offline files is working in the background as when I work in offline mode, then create a directory/file locally and then reconnect, I can see the data move to the server.
What is going on?  I am at the stage of completely ditching my machine!

A:Windows 7 Sync Center Taskbar Icon disappeared & no offline files partnership also

I have re-built my computer as I could not live with this issue any longer.  On rebuild it all works as it should, so I do not understand what happened.  Obviously, offline-files still has operational issues that cant be explained, and although
you can turn on verbose logging in event viewer, it is still a technology that still has some way to go in terms of further development.  There is not a real alternative to offline-files, so we will have to make do for the moment.  Don't get me wrong,
it is a step in the right direction from the old XP days, but I think it needs to be improved so that troubleshooting can be made a little easier when things do go wrong.

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A network drive W:\ is mapped to one of the user  (W: drive is "Home  Folder" under "Profile Path"
1. .tmp files are created whenever a file is opened from his Desktop, Documents 
2. .tmp files is not deleted after closing the file. it remains on the Desktop, Documents. "Could not find this location. there is no longer located W:\Users\Desktop: (for ex: \\HomeDrive\UserHome\Peter\Desktop) message received if user tries to
3. Also All the files are not synced. There is not Added network shares visible under Sync Center
Server OS : Windows Server 2012 Standard
Client OS : Windows 7 Enterprise SP1
I have gone through the below URL's

Refer the below screenshot and not able to figure out the issue. kindly help

Regards, Boopathi

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We have a new employee that wants to use her laptop, which is fine. It is a Dell with XP pro. At her former job she was synchronizing her offline files with their Win 2003 server.

I have set it up to work on our network and to synchronize offline files with our Win 2003 server. All this is working great, but it still attempts to synchronize with the old server.

I looked on line and did not find any advice on how to make it forget the old server. Any thoughts? It is working at the moment, but really annoying.

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I have a 2003 SBS server and several users all on Windows 7.

One of the users just got a new Sony laptop with Windows 7 Pro, his existing laptop was also Windows 7 Pro.

I am trying to make same file share available offline again and the files sync with no errors in sync center. But when the user goes offline all the files have a red X and the files are partially transparent.
All the KB's and threads I can find involved people getting access denied errors, but I'm getting no sync errors.

Any ideas?
I tried formatting the offline files database earlier and I made a dozen files available offline. No errors but again red x's when he went offline.

A:Offline files sync but all have a red X

Have you seen this? Especially The OP's second post: Sync Center Problem with Offline Files

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Hello all, 
I've deployed  Offline files through group policy and setted up slow link when connection speed is below 10Gbps, just everytime.
Folder si offline but when I add new file the file is synced to server within 10 or 20 minutes. I've checked last sync interval but it didn't change. It isn't same as time when file was uploaded to server. Last sync was eq. 16:00 but file was uploaded at
Folder is still offline. How is it possible?
THank you.

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Our users "my documents" folders are set up for redirection to \\ourserver\users

We have an XP based machine ( machine X ) that was used by person A, each time they logged off it synchronized as expected.

However machine X is now used by another user B.

Whenever user B logs off user A's offline files still keep synchronising, have deleted all the files from the offline folder I still cannot see a way of stopping user A's files and starting the new user B's files sync.

User A's files were accounting type files and are sensitive files that should not be viewed by others, however by still sync to the offline files folder they can be easily viewed.

Any thoughts as how I can stop this and re-direct the new users files to sync as I need to release this pc for general use.


A:Offline files / folder sync


You need to unmark the old users' folders for offline use, apply, reboot and make sure that the machine can see the domain and be made happy on that front, log in as the new user and then mark those new folders for offline use.

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Just wondering if there are any suggestions regarding a sync problem I am having. Up till now, I have been able to do seamless sync between my laptop (Vista ultimate) and my desktop (vista home). Recently it has stopped working, except where I sync individual files.
e.g. if I create a file offline on the laptop, I get a sync error when I reconnect to the network. It says "assertion failure" in sync centre. Same happens when I select the folder and manually press sync. However, if I rightclick the file and press sync, it syncs fine. This happens even where this is the only file in the folder, which suggests that there is something different between folder permissions and file permissions. However, haven't made any changes to permissions etc. recently and all file permissions are inherited from the parent folder anyway.
Any suggestions greatly appreciated.

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It reads as though it does:

The Windows 7 Offline Files feature allows you to keep on your computer, copies of files normally stored on the network. When you select a network file or folder to make available offline, Windows automatically creates a copy of that file or folder on your computer.
Anytime you reconnect to that network folder, Windows syncs the files with those in the network folder. You can also sync them manually at any time.

So my question is: If you put the exact same files on two network computers with Offline Files turned on, will they sync when you open a file? Or does one have to be a file server for it to work?

A:Does Offline Files sync between network computers?

Hello Greg,

In this case with 3 networked computers, the two separate network computers (ex: A & B) would only sync with the source network computer (ex: C) of the offline files, and not each other directly. They (A & B) would evently be synced though since the are both syncing with C.

Sync Offline Files

Hope this helps some.

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I've got a laptop user with a Windows 7x64 Pro. I've defined a folder on our 2008R2 file server for his use as the primary storage location (on the user's machine, I've mapped the network location to a drive) of his work files. I then went ahead and marked
that folder as 'Always available offline', and made sure that the first sync was completed. I've created a sync schedule through the Sync Center. Over time, the size grew to be around 20GB of small files (mostly documents and presentations).

The problem:
While running the sync, an error occurs: access is denied on one of the inner folders. It seems that once the error is encountered, the entire sync is halted!
The affected folder does not have explicit permissions (I've checked both locally and on the file server), and is inheriting the rest of the NTFS permissions from the root folder.
The folder can be accessed from the file explorer of the user's machine.
Moreover, when I enter the Properties of the folder, switching to the 'Offline Files' tab and click 'Sync Now...'' the sync continues as expected (!)
The question:
What is the expected behavior? Should the sync process stop once an error is encountered?
If so, what can be the cause of the 'Access Denied' ?

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I can't seem to figure out this issue. Hopefully someone can. My boss uses three computers, all running Windows 7 SP1 Professional. Her My Docs are redirected to a server share, and copied locally for offline use, via Offline Files. She often tells me that she thinks she is missing files and folders at any given point, using any one of the three computers (there's no pattern).

Now, when I check any of these computers, I see the little red X over the Sync Center icon. I'll manually run a sync, yet it fails each time on several old files. I can verify the files are present on each computer and the server, but yet it seems the Sync process doesn't agree. It also halts the sync, so no further files are sent.

How can I fix this? First, why doesn't the sync continue after an error and on a single file? Why would she be getting errors on a file that exists and is identical? The error is always "the specified network name is no longer available". I can restart the sync and it will fail on two more random older files.

The server is question is a plan fiel server running Windows 2008 R2. She is using the very same domain account on all three systems, and has local admin rights to all three system.

A:Sync Center Problem with Offline Files

So far, I found a KB article that seems to describe my exact issue. I requested the hotfix and applied it to one of the systems for now.

Offline files synchronization may not finish on a computer that is running Windows 7 or Windows Server 2008 R2

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I believe I have searched the history of Sync Center issues enough that this is an issue that has not yet been addressed.  If so, please point me to the proper article.  Thanks! I was making folders available for offline use in my Win 7 Ultimate edition.  We are in the process of moving to NAS servers (with new network names) and I know syncing with NAS servers is not working correctly right now. So I have unchecked all the folders to make then unavailable for offline.  I have also gone to "Manage Offline Files" and tried deleting all offline files for the network drive.  However, there is one Network Drive that I cannot get to delete no matter what I try.  I have tried Deleting Offline Copy for the drive (which it says is successful), but the network drive and a folder hierarchy remain when I view Offline Files.  Also, when I view this folder path in Windows Explorer, it gives a status of "Offline Availability: Available".  I find this odd since the Make Available Offline box is not set for any of the files or folders in this path.  Also, this message seems odd to me since the only valid messages I have found for this status are "Always Available" or "Not Available". I have also tried making all of these files and folders available offline again and removed and deleted, but I still have the same problem.  I have also tried the registry key to reset the cache for offline files and tha... Read more

A:Cannot Remove Offline Files from Sync Center

Had the same problem few months back . In the end had to reinitialize the offline files cache all together:

Open up registry editor (WARNING: Only for Advanced Users)
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc
Add a new key (folder) called Parameters
Under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters, add a new DWORD called FormatDatabase and set its value to 1

You will need to reboot the PC afterwards.

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I have several windows 7 computers networked on a LAN without a server - just workgroups. I do use one computer to "serve" shared folders though. I use Offline Files to keep files on a wireless laptop synchronised with the "server" and centralise all backup activities on the "server". I want to enable Background Sync and Transparent Caching for a more stable setup although these options appear to only be available to domains. Is there any way I can enable these options without setting up a full server and domain? Thanks

A:Offline Files Background Sync without domain

Why not use Windows Live Mesh (without syncing to the cloud storage portion)?

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I have a problem with the offline folder sync. It always says that I have files changed on both location even if both files are identical - both size and time stamp. The files has not even changes for month or years
Have anyone had the same problem, and been able to solve it?

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Hi All,

At my work a colleague has purchased 3 x ASUS Transformer Books, each of which is loaded with Windows 10 Home edition.

I need to access a file share using each of these Ultrabooks and ideally perform a sync using the offline files feature.*

Does Home edition support connecting to a Domain based file share with the ability to sync data (offline) on the said share?

If this isn't possible what are my options for syncing domain based files with a Home edition of Windows?

Kind Regards,


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We have an issue where Offline Files is synchronising files in Shares B, C, D. We only want synchronisation to occur in Share A (Home). To date we have tried the following:

Reformatting the Offline Files database
Selecting the option to NOT cache on the share's properties on our File server.
Added Shares B, C, D to GPOM as destinations (drive letters) to not include in Offline Folders rule.
Added .pst extension to the GPOM as a file type to not include in Offline Folders rule.
Turned off the Slow Link option in GPOM.

Despite all of these settings being active there are files in B, C and D that are still being made available offline. After the database is reset and Sync Center is allowed to resync Share A, it automatically syncs the exact same files that we do not want.
So this must be stored in a list associated to a particular user somewhere but we have no idea where to find it, we have looked in AppData for multiple users but cannot find what we hope to see in terms of settings for Sync Center or Offline Files.
I should note that the files in Share B, C and D appear to have been accessed in the past where perhaps there once was a Slow Link detected, but now Sync Center is constantly including those files for any particular user. Example: I may have accessed files
1, 2 and 3 during a Slow Link being detected and they always now become available offline for me, user 2 accessed files 4, 5 and 6 and so those files for that user are now always being made available... Read more

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Hi All,
Can anyone advise the best method to avoid sync'ing Citrix Xenapp shortcuts.
Our Laptop users keep getting conflicts because the Sync Centre will detect the shortcut (on Desktop) when on our network, but then when working remotely and connecting to our VPN it see's the refreshed "additions" as changes and then conflicts.
The only thoughts i had were if you could Exclude on target path (C:\Program Files (x86)\Citrix\ICA Client\) or "Description" but i cant see an easy method to achieve this?

Any help appreciated,

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"Always available offline" options click on but nothing happens..sync not started...

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there appears to be a problem with syncronising windows 7201 with windows mobile 6.1 on Imate ultimate 9502.
issue is the sync centre believes a sync has been carried out when in fact it has not.
i have deleted the partner ship shut down the phone and the computer created a new partnership with still the same results.
this could be a problem for business users such as myself i work from home in the eveniengs and need my diary updated.

A:windows sync centre versus windows 6 mobile

Wow. How did you get your iMATE recognized by Win 7 at all? It seems to me you're three-fourths of the way there. Have you tried the Outlook on/off trick in http://www.sevenforums.com/network-sharing/22581-mobile-device-centre-outlook-sync-problems.html#post243796 ?

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Hi, I wonder if anyone can help. I have been Googling all over the place last couple of days and looking through hundreds of regkeys but cannot find the answer. 

We have 1800 PC's using Offline files to a NAS location. Even though the Group Policy is set to force PC's Offline no matter what the latency value. I have noticed some PC's that have Offline files enabled but are set to work online. Maybe set manually
before the GPO was applied. Anyway I was wondering if there is a way to detect on numerous PC's whether a PC is set to work Offline or Online? I have been looking to see if a regkey changes when the Work Offline / Online button is pressed on the file menu
of the redirected folder. 

I have found a key that changes if you hit the button Work Online/ Offline button
manually HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache\OnlineTransitionLog Value - (name of nas share) but this clears when the PC is rebooted or logged out and does not reappear unless you do the switch again manually.
This will not work when I try to scan all the PC's.

Help would be much appreciated. 


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Hi. I opened my 2017 .pst file in Microsft Outlook. All 11069 emails in the file are showing as "sync issues". The sync issues are coming with a couple different error messages depending on the email. Below is an example of 2. Please help! I have
used the scanpst.exe file already but it did not show that the .pst file was corrupted.

Example of 1 error:
8:56:20 Synchronizer Version 16.0.8625
8:56:20 Synchronizing Mailbox 'My Name'
8:56:21 Error synchronizing folder
8:56:21                   [8004010F-501-8004010F-0]
8:56:21                   The client operation failed.
8:56:21                   Microsoft Exchange Information Store
8:56:21                   For more information on this failure, click the URL below:
8:56:21                 Link to microsoft error: err=8004010f-501-8004010f-0
8:56:21 Done
Example of another error: ... Read more

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I currently have offline files configured at my office and i'm running into some problems. First of all, I get the "You are working offline" message on a regular basis. It happens maybe 2-3 times per hour. About half the time when I go to my network shares(even shares that aren't configured for offline files) there are no files there. I have to right click > synchronize on the little file sync icon in the task bar and then all of the files magically appear. Does anyone know what's going on? This happens for all users on a regular basis. Please help.

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I've been trying to sync an IPAQ with a vista laptop. The device has installed itself fine, but when I plug it in it automatically tries to sync with Media Centre instead of Outlook.
I've looked through a couple of tutorials and they say that when I run Windows Mobile Device Centre a setup menu should come up. It doesn't. Both Sync Centre and Mobile Device Centre say the device is connected but I cannot get it to do anything but sync with media player!

Any ideas?


A:Sync Centre

I'm sure I've read someplace about a patch you need to download from HP in order for it to properly sync with Vista. Apologies for the sketchy info, it's just a recollection from a conversation at work!

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Hi, A few days ago i installed Audiosurf which also installed sql server 2000. Now i have microsoft sync centre in my taskbar which shows sql server 2000 as synced and in the taskbar options sync centre is set to show only when active. So it must be getting used all the time then . Can i switch it off ? It never used to be there.

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I'm sitting with a big issue at a customer and ask for your help.
- 3x Windows 2008 R2 file servers configured in DFS
- approx. 500x Windows 7 clients (Laptops)
- 3x network shares, Common1, Common2 and Homefolder. 
- "Offline Files" and "Folder Redirection" enabled for entire user profile.
- Everything is controlled by GPOs and there are no login scripts.
Due to some faulty settings in the client GPO and the fact that the "Common" shares was set to allow Offline Caching of files and folders, the majority of clients now suffer from sync issues and conflicts.
Most of the conflicted files are located in the users home folder, but some users are also seeing the same issues with files located on the "Common" shares. The users themselfes are not allowed to enable Offline Files as this is disabled by GPOs.
The only folders that should be treated as Offline Files are the ones in the users home folder.
A new set of GPOs have been created that correctly set up "Offline Files" and "Folder Redirection". These are linked to a test-OU and the computers and users applied to that OU are not suffering from the problems above.
When we move a client, the cache will be deleted and all non-sync'd work will be lost.
Today we manually look at every users sync center and try to resolve the conflicts before we move them to the new OU. This is extremely time consuming when... Read more

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(I asked this question in another forum and they sent me over here...I'm not an ITpro or admin.)
I seem to be having some trouble with synchronizing offline files for some shared mapped network drive folders on the company server. I am working on an ultrabook with Win8.1 Pro, I attach to the network via a wireless network connection (not connected
as a domain computer) when at the office, and via VPN connection when at home, and I have access to the network's shared drives/folders where my work resides.

The drives are set up to be shared on the network side, so I can usually map them to my computer with no problem (but not always). I use them this way when at the office directly connected to the wireless and also when connected remotely through VPN, and
when it works, it works well. The issue is that I want to make them available offline so I can work on documents within certain folders/subfolders when NOT connected to the network, which speeds up the work/save/update process, and then sync up once reconnected
(and I don't have to sit there watching while it is syncing). I used to do this with WinXPpro and had no problems at all for several years. Now that I have upgraded the computer and the OS, I seem to be having problems making this work. I know that the server
has been changed as well, but I am trying to make sure everything on my end works properly so that if there are any issues, it is on the server side and not something to do with how I am ... Read more

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We're using windows server 2008 and our clients are running windows 7 and if a user logs on. their desktop fails to load. we get an error message saying we're refering to a loacation that doesn't exist (100% it does) and therefore can't load the desktop. The start menu and the home drive will laod fine but the desktop won't.
The strange fix we have found is to;
Enable offline files in the sync centre-> restart. disable offline files -> restart.
Any help would be greatly appreciated.

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I used to sync my PC and work laptop via my Dell Axim x51v PDA under Vista without issues.

Since upgrading to W7 RC - Mobile Device Center has become very fussy about sync with outlook, -such that outlook has to be closed before linking my PDA, - or it wont sync at all.

Anyone else had problems? -


A:Mobile Device Centre / Outlook Sync Problems

Lots of questions, but it seems there is nobody there to answer.
I have the same problem, except that I skipped Vista & have 2 pda - a x50v and a x51v. One runs WM6.1 & the other WM6.5. Both work fine with my XPPro laptop. Neither will sync with new high-end home built desktop. Bluetooth or usb.

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A:Unwelcome Sync.pop Up Offline

Welcome to TSG, FLY90MPH.

To help you identify the source of the problem we need to have a thorough look at your "startup profile". Go to the site below, download Startuplog.zip, unzip and run Startuplog.com. Copy and paste the full contents of Startuplog.txt (not stubbpaths.txt) to your next reply.


And if you are not running an updated antivirus scanner, you should do an online scan here:


Since you say these pages are popping up offline, you should also go to Internet Options and delete both the Temporary Internet Cache and its Offline content.

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I have a nailed up VPN between 2 sites the remote site is connected to the main and is joined to the domain.

I have set the workstation up so that when the user logs on and off the my documents synchronises back to the Main site. since there are more and more documents in this folder its becoming very slow. when the user clicks on my documents its taking around 15 seconds to open, i have checked all the dns and ip settings and its as it was originally when it was quick, is there a way to make the folder offline without terminating the VPN link so that they can work on it and then when they log off, it syncs back to the server.

Many thanks

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Hi All,
I am using offline file & folder Sync option to my Document on Network drive It works fine as Windows automatically sync the offline files on which I work while I am away from the network or not connected. However when I create a new file
in offline mode and connect my laptop with network the file created in offline mode disappeared/deleted. I have gone through with blogs and dox to understand that Anytime you sync it update the file with the latest version on network folder. If it is
the case then how can I Sync the files I create when working offline ?                                                                                                                          


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I have a user (my CFO) that uses the offline sync like everyone else in our company. However, when he's working on a document offline he needs to reboot before that file will sync to the server regardless of if he's online again or not. It does sync when the computer is shutting down, but not manually or automatically while he's online.

I've tried numerous ideas to try to get it to work. My next step would be to re-initialize the database and see if that fixes the problem, but I wanted to see if anyone here has any less destructive ideas before I try that.

Thanks in advance for any advice.

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Hello all,
We have an issue with offline folder on Windows 7.All the users have sync conflicts errors.
We use the CIFS for our users  home directory offline folder. 
I have found this solution:

Click Start, type regedit in the Start Search
box, and then press ENTERLocate and then click the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache On the Edit menu, point to New, and then click
Key. Type SyncConflictHandling, and then press ENTERRight-click SyncConflictHandling, point to New, and then click
Expandable String Value. Type the path of the network share as the value name (for example \\servername\share)Right-click the value name, and then click Modify. In the
Value data box, enter a value listed in the table below, and then click
The possible values for SyncConflictHandling and a description of each value is listed is this table.
What is the best way to fix the offline folder sync conflict issue? 

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Since user has been migrated to Vista Enterprise, offline files have not been functioning correctly. It appears to ONLY be that way for newly created files and folders. Sync log indicates that "the files are in use by another system."

All other users syncing to the same server are fine.

I've disabled Indexing, but that did not take care of it.
I've also googled the heck out of this. Nothing worked.

If I go to the actual server location and sync from there, it works without issue, but not the other way. There's a similar error for every created file or folder.

Any help would be greatly appreciated.

A:Vista Offline Folder Sync Issue

Bump. Request for help.

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Good day,
I am trying to sync offline files to the server files, but the enable offline files are grayed out in sync.

Please assist? 

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Hi. I'm using a Sony Vaio laptop running Vista Home Premium SP2
Yesterday I noticed I was no longer able to download any files.
The browsers (both firefox & IE) go through the motions of downloading, progress bar, completion of download, but then nothing appears in my designated saving place.
When trying to download anything in IE it states that '[filename] contained a virus and was deleted'. I am trying to download simple, small files, which I know are 'clean'.
I noticed some errant process in 'russian text' running in my processes, so I ran my anti-virus and malware programs.
Avira Antivirus found the Trojan: TR/Kazy.173253.7 Malwarebytes found something also, but after removing it, I stupidly deleted the log.
Neither program now shows any signs of 'infection'.
I tried a System Restore, it failed due to an 'unexpected error'. I tried it again, same response.
I checked my Windows Security Center and noticed it was turned 'off'. I tried to turn it on, but received the message "The Security Center service can't be started".
I ran services.msc and looked for Security Center, but it wasn't there!
I receive the message: Windows Firewall is not using the recommended settings to protect your computer. When I try to update the settings I get the message: Windows Firewall was unable to make the requested updates. If I click on the option 'Turn Windows Firewall on or off' I get the message: Due to an unidentified problem, Windows cannot display W... Read more

A:Can't download anything. Security Centre & Windows firewall issues. Infected?

Hello, this is correct.I believe it is possible to download any required programs to an external flash stick via another machine, then put them onto this laptop. Is that correct?  Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed. Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results. Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well. Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browser... Read more

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I run avira personal free and i recently ran a full system scan my computer. I computer runs really slow and completely freezes during the scan. During one scan i got an error screen saying windows was forced to shut down to prevent further damage.

I have been using avira for a few days becuase i switched from AVG 8.5, i had to switch because i kept on getting a notification from windows security centre saying avg was turned off.

I have posted my hijackthis log and wonder if there is anything suspicious that could be causing these problems ... thanks in advance for your time.

( i have windows vista home prem (32 bit) windows defender and avira personal, i also have spybot and malware bytes but do not use in real time )
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:32:14, on 15/06/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\... Read more

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Hi everyone,

Is making a file available offline and sync it contain the same size or as the same as you copying a file manually?


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Hi, seems like my case is quite different..offline status = offline (need to sync), i try to sync again but getting error = "access is denied"

A:failed to sync offline file - access denied

Hi, recently i facing an issue with Windows sync center. seems like my files was unable to sync to server and the status of the offline = offline (need to sync), all this file still store in CSC folder which i dont have permission to access. please advise.

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How to get AVI files to play on Windows Media Centre on x32 & x64 systems.


1st Uninstall all codecs first.

2nd Then use this codec cleaner
Free-Codecs.com :: Download Vidc.Cleaner 09.03.2004 : If you don't see all codecs in VirtualDub, VirtualdubMod or other programs try Vidc.Cleaner

3rd And now reinstall the codecs. Use these
VistaCodecs x64Components Download - Softpedia

How to get Windows Media Centre to play MKV files on x32 & x64 systems.
How to get MKV files to play on Windows Media Centre on x32 & x64 systems.
1st Open up a notepad!
2nd Copy the text below that is between the lines and paste into the notepad:-


Windows Registry Editor Version 5.00

"Content Type"="video/mkv"


3rd Then save notepad as MKV to documents folder.
4th Then double-click on it to activate the device.
at this point you should be able to watch AVI and MKV files on your WMC

There you go!
All tried & trusted.

All th... Read more

A:How to get Windows Media Centre to play AVI & MKV files on x32 & x64 systems.

Hmmm - some comments:

Why would you only install a single MKV codec and then install the VCP x64 package, when the VCP package *includes* MKV as one of the codecs?

Also, you *do* know that you need to have the VCP 32bit package *before* you install the VCP 64bit package, right?

Finally, The stuff you have in between the lines is a registry entry - and saving that as MKV to *any* folder saves it as a .txt file. You need to specify mkv.reg in order for those tho be imported to your registry correctly.

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I have installed the RC of windows 7 on my HP laptop.

I can browse my Vista Media Centre OK via the network and see all the pictures,videos and music OK using the Windows 7 Media Player, however although I can browse the recorded TV files I cannot play them. (DVR-MS)

Media Centre reports that it cannot play the file and offer a link to online help which offers nothing useful.

Windows 7 has WINDVD installed and plays DVD files OK. The DVR-MS files recorded on my Vista Media Centre are not copy protected as they are just recorded off UK Freeview and they play fine on my XBOX360 as a media centre extender.

I've Googled this but it doesn't appear to be a problem for other Windows 7 users in the Release Candidate version

Does anybody have any ideas?

I've tried installing the K-lite codec pack to see if that fixed it but it made no difference so I have removed it again.

A:Windows 7 will not play Vista Media Centre DVR-MS files

Update: If I share the folder with the Tv recordings from my Vista machine and then map a drive to it from the Windows 7 PC, I can play the files in media player faultlessly.

It just seems to be if I launch media player first and browse to the Media centre through that that it cannot play the files. So this cannot be a codec problem.

Anybody got any other ideas what it may be ?

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