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T450s supervisor password not accepted after BIOS update and rollback to old bios does not work

Q: T450s supervisor password not accepted after BIOS update and rollback to old bios does not work

Hello, Problem 1:I've set the supervisor password some time ago on my T450s. I think I used the special character "!" which was accepted at that time, but I'm not sure anymore today. Now after severeal BIOS updates the "!" only leads to a beep of the system and I also tried all of my standard-passwords without "!" , but without success. Problem 2:Now I've tried to roll back to older BIOS versions to try if one of these accepts the "!". But every version I tried leads to a "secure flash authentication failed"-error after the reboot of the laptop to actually flash the BIOS. The following link says its the Rollback Prevention Enabled, but I checked in BIOS and it's clearly disabled.https://support.lenovo.com/sg/de/solutions/ht117858 Now I have no idea how to proceed. Has anyone seen that the BIOS has accepted special characters like "!"?Are there other T450s which are not able to rollback to older BIOS versions with the above mentioned error? Technical Infos:- Model: ThinkPad T450s 20BW-S03E00 (the one with Intel graphics only and a core i5-5200)- BIOS: 1.29(JBET65WW) Thanks in advance! Best regards,Linus123

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RELEVANCY SCORE 200
Preferred Solution: T450s supervisor password not accepted after BIOS update and rollback to old bios does not work

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RELEVANCY SCORE 108.4

 I bought this laptop from a used-laptop store and I only bought it because the BIOS where accessible and ready to use. I set virtualization to on and everything was great, even before I left the store. I also have a friend who loves his Lenovo T430. I told him about the problem and he said to just give Lenovo a call and they will know what to do. Of course there is no phone number I could find except sales, so I am hoping I can find a fix here. A little while ago I updated my T430 to BIOS Revision 2.7, and without my knowledge, in the process the update set a new BIOS Supervisor Password and it decided to disable virtualization extensions. Does anyone know how to fix this?Thank you.

A:T430 BIOS Update gave the laptop a Supervisor password

A BIOS update cannot create a BIOS password.  There is no backdoor password and no way to reset.

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RELEVANCY SCORE 101.2

I have installed the "pulled" BIOS update for Spectre/Meltdown, and now have significant stability issues. There are no instructions on this page of how to rollback this update: https://support.lenovo.com/us/en/solutions/len-18282 In this situation, does Lenovo advise re-installing an older BIOS? Or is there a solution coming very soon? It's been several week without any updates.

A:How to rollback withdrawn BIOS (CPU Microcode) Update? - T550 BIOS 1.19

Downgrade to older BIOS version will not help, as installer won't be able to downgrade CPU microcode. Currently Lenovo and Intel are working to provide a solution which allow downgrade to previous microcode. They have adviced to wait till downgrade method will be developed. But... you can do something to restore stability of your system. It was found, that stability issues are present, when OS is using fixes against meltdown/spectre. Actually, you can disable them. Below you'll find a guide:https://winaero.com/blog/disable-meltdown-fix-amd-cpus-installing-kb4056892/ Personally, I've tested it on few devices and stablility issues were no longer present.





---Please don't forget to mark your topic as solved, if someone has answered your question.

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RELEVANCY SCORE 97.2

Hi, I saw the new BIOS version 1.25 dated ?14?.?09?.?2016 appearing on Lenovos support site. I did not check the version I was having on my system before downloading the "new BIOS", so I started the installer and the tool told me I already have this BIOS version. msinfo32.exe tells me I am having BIOS 1.25 dated 13.07.2016. So apparently the BIOS was released already some time ago and I already flashed it to 1.25. So whats the point of re-releasing the 1.25? If there are any changes of todays version compared to the 1.25 released some time ago, is it worth flashing? If yes, how can I do this if the tool tells me I am already having the latest version and it does not let me override my BIOS? Thanks and best regards,Martin

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RELEVANCY SCORE 97.2

i have set my bios administrator password from long time and iforget it and now i tried to update my bios and there is no change i need some help     my device is : dell inspiron 5520 and the problem with administrator bios password

A:i have set my bios administrator password from long time and iforget it and now i tried to update my bios and there is no change i need some help my device is : dell inspiron 5520 and the problem with administrator bios password

You need to place a voice call to Dell support --- they'll provide you an unlock key upon validation of ownership.

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RELEVANCY SCORE 96.8

I just reinstalled XP into an ex lease Lenovo Thinkcentre M57 [6072 ] & trying to actvate Enhanced Security & need a password .Is there a defult p/word for a M57 ?
Ozi

A:Bios supervisor password

Ozi,

While I have not used that exact model, most BIOS passwords can be cleared by opening the case and removing the CMOS battery for a few seconds. It looks just like a big watch battery on the motherboard. Good luck!

-Kenny

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RELEVANCY SCORE 96.8

Hi, I didn't really find the answer I was looking for so here I go: I bought thinkpad yoga 460 that was previously in demopool(nbwn.de). After using it for 4 months I noticed that it has a BIOS supervisor password set and I couldn't get in BIOS. I sent it back, but none of the passwords they usually set worked nor did the one that was given by the previous customer. I definitely haven't set a password of my own, nor could anyone have done it while I have been in possesion of the laptop.  The interesting thing is that when trying to enter BIOS, it asks for fingerprint first which is mine interestingly, although I set one only in windows and after that it asks for the supervisor password. So is it possible that I have unknowingly set the password for BIOS through windows?

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RELEVANCY SCORE 96

When I boot into bios via esc and F1, it wont let me go to any other pages, says the supervisor password is registered but doesn't prompt you to enter a supervisor password to make any changes. I have upgraded the bios version to 2.0 but that hasn't made any difference. I need to change the boot order but can't get into it to change it.

Does anyone have any ideas? How I can force it to ask me for the supervisor password? Or let me go onto the other pages?

Thanks

A:Supervisor password and BIOS settings

Which laptop model do you have?

Tell us the PSxxxx-xxxxxx number found on the Base Sticker.

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RELEVANCY SCORE 96

Hello there, I set my supervisor password long time ago, I still can use my laptop with hard drive password , but now I want to remove the hard drive password. I can not access BIOS to remove the hard drive password.So,Is there any solution? I still have time on my waranty.... Thanks 

A:I forget BIOS Supervisor Password

There is no solution to a lost supervisor password other than replacing the motherboard.  As far as the HDD password, it is encrypted in the BIOS but the encryption algorithm is the same on most models of a similar age.  (You don't say what model you have.)  If you have another machine or anything T400 or newer with an ultrabay, you can remove the password there

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RELEVANCY SCORE 96

In the Thinkpad BIOS, is there any way to access the pre-boot environment with only the supervisor password if a HDD password is also set? I note that at least on my machine (X1 Carbon 5th Gen), with both a supervisor password and a hard disk1 user password set (I have set different passwords for each), I am always prompted first for the HDD password to enter any pre-boot environment, including:BIOS (pressing F1 at Lenovo screen)the boot order menu (pressing F12 at Lenovo screen)the boot options menu (pressing enter at Lenovo screen)However, for any of these functions, I am not accessing the disk drive and not booting into the drive, but rather trying to access only the pre-boot environment in the BIOS. So why does the system ask for the HDD password? I can see a scenario where perhaps one needs to boot via USB for troubleshooting, or the HDD password is forgotten or some other issue where only the BIOS needs to be entered and not the disk drive.  Is there perhaps a certain key press at the HDD password prompt to switch to a "BIOS only" mode? (I tried the various function keys at the disk drive password prompt, but it didn't do anything) Thanks in advance for any assistance!

A:Possible to access BIOS with only Supervisor Password?

If the HDD PW is forgotton the only way to get in is to pull out the drive

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RELEVANCY SCORE 96

Is there a simple way to remove or reset the supervisor password in BIOS?

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RELEVANCY SCORE 96

Hello all,

I'm in a bit of a bind. I'm working on a computer that needs the boot order changed, so I can install an OS upgrade (2000 to XP Pro) and I can't get into the BIOS without the supervisor password. The individual who had/worked on the computer before has long gone, so that option is out. The default stuff won't work (admin, exec, password...and so on). I seem to remember that you can dislodge the battery, or switch the jumpers (although different motherboards might have different stuff), but It's been several years since I've had this problem and I can't remember the solution.

Any and all help would be appreciated.
 

A:BIOS lockout...need supervisor password

Not quite sure that'll be crackable. It'll depend on the mobo.
 

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RELEVANCY SCORE 96

Please, help me guys i have one big problem.Half year ago i set bios supervisor password because of my roommates.Now when i want to delete the password i can't Only ask for pass when i want to go on bios setup...Bad is that i can't do anything in my bios and i can't remove my password.Nothing! I removed batery from my laptop motherboard and nothing happens MSi GX660 btw...Is there any type of software to remove password?
Sorry for my bad english...Thanks in advance

A:Can't remove bios supervisor password, please HELP ME!

  
Quote: Originally Posted by Strahinja


Please, help me guys i have one big problem.Half year ago i set bios supervisor password because of my roommates.Now when i want to delete the password i can't Only ask for pass when i want to go on bios setup...Bad is that i can't do anything in my bios and i can't remove my password.Nothing! I removed batery from my laptop motherboard and nothing happens MSi GX660 btw...Is there any type of software to remove password?
Sorry for my bad english...Thanks in advance


Does this help;

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RELEVANCY SCORE 96

Hi, I found a script who update the BIOS password:***************************************************** '' Update Administrator Password'On Error Resume NextDim colItemsIf WScript.Arguments.Count <> 3 Then    WScript.Echo "SetAdminPassword.vbs [oldpassword] [newpassword] [encoding]"    WScript.QuitEnd IfstrRequest = "pap,"+WScript.Arguments(0)+"," + WScript.Arguments(1) + "," +WScript.Arguments(2)+";"strComputer = "LOCALHOST"     ' Change as needed.Set objWMIService = GetObject("WinMgmts:" _    &"{ImpersonationLevel=Impersonate}!\\" & strComputer & "\root\wmi")Set colItems = objWMIService.ExecQuery("Select * from Lenovo_SetBiosPassword")strReturn = "error"For Each objItem in colItems    ObjItem.SetBiosPassword strRequest, strReturnNextWScript.Echo strRequestWScript.Echo " SetBiosPassword: "+ strReturn'' Update Administrator Password'On Error Resume NextDim colItemsIf WScript.Arguments.Count <> 3 Then    WScript.Echo "SetAdminPassword.vbs [oldpassword] [newpassword] [encoding]"    WScript.QuitEnd IfstrRequest = "pap,"+WScript.Arguments(0)+"," + WScript.Arguments(1) + "," +WScript.Arguments(2)+";"strComputer = "LOCALHOST"     ' Change as needed.Set objWMIService = GetObject("WinMgmts:" _    &"{ImpersonationLevel=Impersonate}!\\" & strComputer & "\root\wmi")Set colItems = objWMIService.ExecQuery("Select * from Lenovo_SetBiosPassword")strReturn =... Read more

A:Do you have a vb script to set a new BIOS Supervisor Password?

It is not possible to set a password with the WMI interface when a password does not already exist.  This is for security reasons.  Otherwise it would be possible to have malware which runs in Windows, sets passwords that you don't know, and locks you out of your system. It can be done in DOS.  Some customers boot a DOS disk as part of their unboxing procedure to set a known password.  Then they can change it by WMI later (if they want to).  Some large customers order their systems from the Lenovo factory with a known password installed, talk to your account manager if you fall into that category.

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RELEVANCY SCORE 96

In the BIOS I set the password for supervisor and user but it is not getting activated. I do not know whether anybody has disabled it permanently. how to get it activated. Is there any command in the c prompt I should give. Earlier it was working.

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RELEVANCY SCORE 96

I recently acquired a Lenovo W530, however on startup it is asking for a password to move forward. I got this password from my supplier, however when I go into the BIOS to turn off the password protection, it says 'Can't remove when Supervisor Password is set' - meanwhile the Supervisor password change option is greyed out. Is the password I have only the Power On password, with a separate Supervisor password that I don't have? Is there any way to remove the Supervisor password if you don't have it (other than replacing the motherboard)?

A:Supervisor Password greyed out in BIOS

Power on PW and Supervisor PW are different from each other, you can open your computer using power on PW but not on the other. I suggest you to contact the manufacturer directly and most of the time they can deactivate that PW on their end.

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RELEVANCY SCORE 96

Hello,I've recently bought a used Lenovo ThinkPad L440 and it has a supervisor password which prevents me to modify anything on the BIOS. Is there a legal and easy way to clear it since the former owner doesn't know the password either? Thanks.

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RELEVANCY SCORE 96

Hi

I am wanting to send out either a tool or a script that will check all the desktops and laptops in my clients organization for a BIOS Supervisor password. They are all Lenovo Thinkcentres or Thinkpads running XP Pro. I think this is possible as i have IBM Standard Asset Manager installed on my Thinkpad and it scans for a Power On password and a Hard Drive password. I'm having trouble finding anything on this as every search i have done brings back info on cracking the passwords! There isn't even that much info about IBM Standard Asset Manager. Any help would be appreciated.

Thanks in advance

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RELEVANCY SCORE 95.2

I played around with apps in background, but got sick and didn't use laptop for 6 months. Now, I recovered Bios, but password isn't recognized anymore and it keeps saying missing MBR, Bios system and video shadowed. I get the splash window and now it just asked for a password, THAT DOSENT WORK ANYMORE?? Please help! I bought the RE WINDOWS RECOVERY, BUT DON'T HAVE A WORKING COMPUTER TO RECOGNIZED USB OR PHONE?

A:Bios shadowed password not accepted

After entering incorrect password thrice you will receive a system disabled and a code. Paste the code here




Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.

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RELEVANCY SCORE 94.8

I recently changed my BIOS password (aka supervisor password) on my ThinkPad T400 and I did not write it down. I do remember that the character limit for this password was short (maybe 6,7,or 8 characters long). If I knew the (default?) character limit or length I could rule out dozens of other passwords in my memory and gain access to my computer that much sooner. Ive read every manual and users guide for my laptop and there is no other method readily available, no bypass solution so it is imperative that I remember what I set.. Thanks for your time.
 

A:Supervisor(BIOS) password for Lenovo T400...

rillo31957 said:


so it is imperative that I remember what I setClick to expand...

Indeed it is. That's the only solution so there's nothing that we can do as we don't assist with password issues as per the site rules.

As a result I'm closing this thread.
 

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RELEVANCY SCORE 94

Hello, I wonder if anyone can help ?

We have just started to put a supervisor password onto our Tecra A11 laptops so our pupils cannot set passwords on the hard drive etc.

To get into the BIOS and set a BIOS password, we press F2 as the machine starts.
We then go into the security option, then supervisor password.
Having entered the password we want to use twice, we press F10 to save etc.

The machine starts ok and goes in to windows without a hitch.

The problem we have now is that we cannot get back into the bios at all.
As the machine starts we press the F2 key as before but unlike previously the screen just remains blank and the 'Toshiba leading Innovation >>>' screen no longer appears.

If we keep our finger on the F" key or keep pressing it the laptop just restarts without ever getting to the BIOS screen where I assume we will get asked for the supervisor password we set earlier?

Is there another key we should be pressing as the laptop starts ?

I should add we have added a supervisor password for the BIOS security screen on three of our laptops and all three have the same issue.

Thanks

Steve

A:Tecra A11-1EG - cannot access BIOS after setting supervisor password

I think this should be useful for you:
http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm

In some cases you need to press the "INS" key while Toshiba logo appears.

Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

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RELEVANCY SCORE 92

Hi,

yesterday i set the bios/supervisor password.

When i now turn on the notebook, i can see the Toshiba - Leading innovations screen and then it goes dark and won't boot any further.

The harddisk / fan / graphics card etc is working - but i don't see anything nor do i get some kind of prompt or shell or whatsoever.

I tried all those "Press, ESC, Press F2, Press F1, Press INS" stuff, nothing worked out.
I removed the battery for several mins while pressing the power button, nothing.

Maybe somebody has some kind of clue whats wrong with this maschine....

A:Portege R830-1EE: Supervisor / Bios password - No Boot or login prompt

Hi

Did you use some high ASCII character like ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? etc in your BIOS / Supervisor password?

In the past the usage of such characters prevented the notebook from booting up.
In such case you had to contact the service partner in order to solve this problem.

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RELEVANCY SCORE 92

Have a Satellite PRO S300 (PSSB0A-06500T) which is BSOD-ing with Stop 7B and I want to get into the full part of the BIOS so I can reset boot order to enable me to re-install Win XP.

Esc - F1 just gets me into the restricted part of Page 1 of the ACPI BIOS set-up. I know the Supervisor password! So how do I get to a password prompt that will allow me into both pages of the BIOS set-up.

I have tried F12 on boot to attempt to get into the boot options on the Toshiba splash screen, but that does not work.

A:Sat S300 - How to get Supervisor Password Prompt to Enter Full BIOS Setup?

I think you hold down a button during power on. Try holding the "INS" key to get the supervisor password prompt to appear.

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RELEVANCY SCORE 91.2

Hi there! I have puchased a second hand T450s and it has a BIOS password. How do I clear the CMOS / deactivated the password? Regards!anak85

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RELEVANCY SCORE 90.8

Hello Guys. My name is Marius, and i have a question for you. I recently bought a Lenovo Thinkpad T440p online, and i noticed it has a supervisor password that i don't know, and neither the seller doesn't. My question is, can i update the Bios ( cause i have 2.24 version now ) without having this password? Or will it crash ? I need a 100% sure answer, as i don't want to brick my laptop. Thank you

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RELEVANCY SCORE 90.8

I have hp probook 4540s notebook,I recentely installed bios update version 61,since that time till now I have problems such as unable to install amd driver 7650m and every time I try to install it I get the blue screen error that says video tdr failure atikmpag.sys.I wonder if there is a way to rollback the bios update to 50..when the bios version 50 was installed I hadn't any problems with amd driver but after 61 I am suffering!!please help me!!

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RELEVANCY SCORE 90

Hi...i have a lenovo B590...this laptop was a gift ...two days ago i power up and no boot...shows boot option menu but no option get charge the system, also cannot boot from the usb key or cd room...i tried remove the battery (the two) but still no boot and the bios supervisor password still appear... anybody know a solution?

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RELEVANCY SCORE 88.8

After doing a BIOS update from HP I now cannot log on to computer with password.

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RELEVANCY SCORE 88.4

At first there was a message: "Secure Flash Authentication Failed'. Then I've disabled "Secure RollBack Prevention" option. The message has disappeared but BIOS version has stayed the same (1.19). No error message was shown.

A:T450s: unable to update BIOS from 1.19 to 1.20 ver...

Same issue here.I can not update version 1.19 to another version. How to fix this (on the T450S).Disabled already the security-settings in the bios.

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RELEVANCY SCORE 88.4

I recently purchased a T450s.  It shipped with BIOS versoin 1.18.  I downloaded and ran the application to upgrade the BIOS to version 1.18, but it appears the new version is not being applied.  My system still shows BIOS version 1.17. What could be the cause of this issue?

A:T450s BIOS Update to 1.18 not working

HiHave you read the BIOS upgrade related readme.txt file?There are several important requisitions:- Lenovo recommends to install the USB 3.0 driver for Windows (Version 1.4.0.225 or higher) prior to updating the BIOS. Because the BIOS requires the modification in the USB 3.0 driver to fix USB 3.0 related issues.- You need an AC adapter and a charged battery pack.- Remove the Power-on password prior to updating the UEFI BIOS in the remote deployment environments.- Make sure to be logged on with an administrator account on the target computer.- Make sure the AC adapter is firmly connected to the target computer.

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RELEVANCY SCORE 87.6

Hello I upgraded my BIOS recently (I believe from A04 to A06) because I felt it might be needed to support a CPU upgrade.  Problem is, the new BIOS adds no new features that I can see, and takes 10 seconds longer to boot.  Fastboot is enabled.  This is a problem, since I recently installed an SSD and this new BIOS appears to be doing nothing, and is getting in the way of an otherwise lightning fast boot.  
What is the correct procedure for restoring the system to the BIOS which it shipped with?  I think I can remove the battery, but is there not a preferred method? Also, it is remotely possible, given the processor upgrade, that the old BIOS will not boot.  I would prefer not to put in the old processor, reinstall the new BIOS, put in the new processor... Decades ago, a floppy disk would have come to the rescue, I believe Dell has a procedure for installing a new BIOS from a flash drive if a system fails to boot, what is the correct procedure? 
Thank you in advance for your assistance. 
    

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RELEVANCY SCORE 87.2

Hello, I'm trying to download the latest BIOS bootable image, but the link returns a 404 error:https://download.lenovo.com/pccbbs/mobiles/jbuj65us.iso Here's the driver page where you that dead link is found:http://pcsupport.lenovo.com/nl/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-T... Please fix this, I want to upgrade my BIOS. Thanks,Bart

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RELEVANCY SCORE 86.4

Hi. I have a Lenovo B50-30 mode 80ES. It was set to require a password on startup starting with a capital "A". While experiencing charging problems, amongst other things, I updated the BIOS to 9CCN35WW, downloaded from the Lenovo support site. Since updating, the laptop no longer asks for a password on startup (No big deal, I applied a windows password), however, when pressing F2 to access the BIOS (which I need to do, the F keys are the wrong way round), it asks for a password, When pressing to strike a capital A, the laptop beeps and doesnt enter it. It wont accept capital letters anymore, therefore it wont accept the pre BIOS update password. I have referred the laptop to Lenovo service, including returning the laptop, and they have been nothing short of useless. They said they couldnt repair it under warranty because of "Marks, cracks, inappropriate treatment" and it would cost 255 for a replacement system board. I really couldnt see why I should pay for an issue created by their support system, so I asked them to return it unrepaired. Upon arrival, the laptop was immaculate, so I dont know what damage they were referring to. Is it possible to downgrade the BIOS to a pre update revision, to change the password and then reset it to one the new BIOS approves of? Thankyou in advance.

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RELEVANCY SCORE 86.4

so the system has been nagging me to install the critical bios update of v1.31.1.13 but i'm afraid that it will stop in the middle of update and ask for the BIOS password. I wouldn't be able to provide a correct password and will have to reboot to exit. most probable case afterwards; the laptop will not boot into windows as it thinks the update has not finished. Can lenovo support help me out on this? will I just not install any bios update anymore on this laptop?

A:I have a critical bios update but i forgot my BIOS password on my t460s

Hi CapsLock_,
 
Welcome to Lenovo Community!
 
If you set BIOS password in your system then it?s mandatory to enter correct password while BIOS updating process.
 
I hope the above information helps.                   
 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
Regards,
Ashish

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RELEVANCY SCORE 86.4

We're planning to push BIOS updates to all our systems in the near future. However, in testing we've noticed that some systems will fail installation with error code 211. The problem seems to be related to a changed BIOS logo, since when ran manually, the updater asks if it should overwrite the existing logo or keep it. This seems to cause problems when you run the BIOS update executable "winuptp64.exe" with the "-s" (silent) argument.Is there a solution to this, like an argument that forces overwriting of logo or keep existing? Full error log:[2018/1/24 11:40:47] version 25.26
OS = Windows 10 64bit
Driver Loading....Done
System BIOS Version -> JBET54WW
Applying BIOS Version -> JBET66WW
Keep the custom start up image of the system.
System EC Version -> JBHT15WW
Applying EC Version -> JBHT17WW
AC adapter/Battery check....OK.

BIOS Flashing....
The number of retries of BIOS update = 1
The number of retries of BIOS update = 2
The number of retries of BIOS update = 3
Failed.
Error : Fail to do module option.

Error code = 211

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RELEVANCY SCORE 85.6

I need a way to update a bios that has a bios password set FROM windows remotely. Scenario:             I'm at my desk, a remote user is having a known issue related to a BIOS revision that is older. I need to update it but the user is not at my location. We cannot supply the user our BIOS password by policy. Prior to these new models, we could put the BIOS password into a box during the update; however, NOW we are forced to supply it on bootup. This is impossible without traveling to the users location. We had a case open with HP and they said "you need to script it" I need to know what that entails. We used to be able to use switches and whatnot with the bios update utility.....I don't see that ability now. Please provide guidance to remove temporarily the bios password remotely (known bios password it's not forgotten) and re-enable it after upgrade. re-cap,BIOS password is knownusers at remote locations require bios updatecannot provide users the passwordcannot physically travel to the user's locationneed it re-enabled after update.

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RELEVANCY SCORE 85.6

Hello dear hp wizards! I have a weird problem. When I'm attempting to install the newest BIOS update thru HP Support Assistant, the installation program asks me for my BIOS password which doesn't work for some reason, but it works fine at startup when I access BIOS setup / update BIOS after I have to give the password there, it even gives me the happy "bleep bleep bleep bleep"- sound. I've never had this problem before.  Any ideas? kody

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RELEVANCY SCORE 79.6

Hello to the BleepingComputer community,First of all I'm sorry I haven't finished some of the steps from the Preparation Guide. It's because these steps require a reboot (e.g. Step 6: Disable your CD Emulation Software - DeFogger will ask me to reboot the machine), and I have a bad feeling about the question if it is safe to reboot in my situation: I'm not sure if I have a type of malware which is ready to infect the BIOS - if it is so, then it could infect it much easier during the reboot process.- If there is a good way to find out what is the problem (and fix the BIOS threat part if it really is present) without rebooting / shutting down this PC, or at least without booting from this hard drive (which I feel is probably infected), then please tell me what should I do.- If you know a place / forum where I can get a specialized help for this (seemingly BIOS-malware related) situation, please tell me where I could go.- If there is no way to move forward, I'll go ahead and risk the reboot, and follow the other steps (steps 6 to 10) in the Preparation Guide, no problem.I kindly ask you to please read below the details of the problem as it occured to me, and the things I have tried so far.The PC is AMD Athlon 64 X2 Dual Core BE-2350 2.1GHz, Motherboard Biostar TA690G AM2 (with AWARD BIOS), 4GB RAM, 200GB SATA HDD, and an ASUS EAH4870 card added a few years ago.It's with WinXP SP3, AVG Free 2012, (standard) Windows Firewall, and it's behind a router.I ... Read more

A:BIOS virus/rootkit? - Unknown threat by AVG - "Bios Update\Award" folders, BS_Flash.sys, BIOS.sys and a dozen of m...

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 76.8

Greetings,

I have forgotten my BIOS password on my Asus N61JQ notebook and I want to recover it without removing the casing, since it is going to void the warranty. How can I reset the BIOS or crack the password? Is there specialized software for this purpose ? Any help is appreciated.

P.S: I am able to boot in Windows. The password protects the BIOS settings.

A:Forgotten BIOS Supervisor Passwords

Welcome to Seven Forums. Take a look at this link and see if it will help you. Clearing the Bios or CMOS Password

You can also scroll down to the very bottom and find software that may help.
Fabe

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RELEVANCY SCORE 76.8

Hey guys, I have a Lenovo ThinkPad 11e 20DA series laptop.  I know my supervisor password.  The issue is that I can't make any changes in my BIOS.  It ALLLL started when I updated my BIOS with the latest version.  I selected my laptop and model and version from the Lenovo website, selected windows 10 and BIOS, and downloaded the update utility.  It did its thing.  And now I cant make any changes in the BIOS. NOTHING!!  And my laptop doesn't prompt me for a supervisor password.  I know to press F1 when the logo comes on and that it'll take me to BIOS or that it's suppose to prompt me for the password, however, it just simply doesnt do it.  What do I do? I'm unable to make any changes in my BIOS!! Is there a way to flash the BIOS and revert back to an older version or something?  I used to be able to make changes in my BIOS.  What should/can I do?

A:Can't Enter Into Supervisor Mode of BIOS

You may need to contact Lenovo Support directly if it is not prompting for a password, and yet also not letting you into the BIOS as the result of one of their BIOS updates.   They may take care of it for you, but unfortunatelly just removing the CMOS battery will not help. From page 34 of the hardware maintenance manual linked below: Supervisor passwordA supervisor password protects the system information stored in the ThinkPad Setup. The user must enter the supervisor password in order to get access to the ThinkPad Setup and change the system configuration.  Attention: If the supervisor password has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee. ThinkPad 11e 20DAhttps://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/tp_11e_yoga11e_hmm_en_sp40f29949_02.pdf Good Luck  

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RELEVANCY SCORE 76.8

I can't seem to change any of my BIOS settings - even though at one point I had set a bootup password.If I press the Access IBM mode and F1 consecutively, I can enter the BIOS Setup. Yet it seems that I can't change anything - not even date or time. All menus say "If any items require changes, please consult your system Supervisor." on the right, but who would that be?In all (sub)menus, up/down buttons have no effect, all else beep, only Esc works. Just in long menus, such as Config/Power, do up/down have some effect: They scroll, but won't select anything. In the Restart menu, I can only confirm "Exit Discarding Changes" but choose none of the other options. What is wrong there? Could anyone please help me get into that mysterious Supervisor mode?Cheers!













Solved!

Go to Solution.

A:BIOS Setup in Supervisor Mode?

To unlock the BIOS, enter BIOS>Security>Password>Lock BIOS Settings>Disable and enter the Supervisor password.

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RELEVANCY SCORE 76.8

Hi Guys,
I have a little issue with my Satellite L50-B-PSKT4U laptop and have created a service ticket at Toshiba, took additional warranty and no answer from Toshiba support..Have been on the phone after 3 weeks with their support and after 30 minutes of listening to keep-you-calm music the line get's cut and no support. Called again, after 30 minutes again same story, and 3rd time same wonderful support. One and a half our further no support, so let's try the queue for business laptops......
Within 30 seconds I get a service guy on the phone and I told him I pressed intentionally the wrong option for business support, because I had been waiting for 1.5 hours in total without success and 3 times in a row the line was cut... He told me that this line was for businesses and not consumers.
I told him the laptop was bought and owned by a company, bought via a reseller and my problem is a buggy BIOS from Toshiba/Insyde and could affect also business laptops..The guy became pissed and wanted to bet there was nothing wrong with the BIOS, because Toshiba would not supply buggy BIOSes.
Furthermore BIOS problems are not covered by warranty and if I wanted to get my laptop fixed I had to send it to a repair company and pay their fee for fixing the result of a buggy BIOS supplied by Toshiba..
Are you completely out of your ****ing mind???
This is the last time I bought a Toshiba laptop and will never recommend it to someone else......
Here is the problem:.
I upgraded the BI... Read more

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RELEVANCY SCORE 75.2

I need help. I updated my Inspiron 2200 Bios from A05 to A07. The system has been really unstable and crashed my laptop not allowing me to reload Windows. How can I rollback my changes to the Bios?
 

A:Bios Rollback

'not allowing me to reload Windows'

Reload or simply load (as in boot to) Windows?

ie, are you doing a re-install or what?
 

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RELEVANCY SCORE 75.2

Dear Sirs,I have executed the update to the latest F19 version.After this I can not clean the computer using an antivirus starting from cd-rom.Also I can not clone it more. I have always cloned it to produce a secure backup.I think it is not correct to release this type of firmware.Please, which is is the way to reload F18 version?I have tryed to reload F18 but the option to load it now is grey after the new F19.Thanks in advance to anyone help me to solve the problem. However, I hope that HP technician change his policy about firmware.I have bought and payed the machine, it is myne, to be clean: I have not rent it.  

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