Over 1 million tech questions and answers.

lenovo X1 carbon

Q: lenovo X1 carbon

I need to know how to install the finger tactile and where to find the program. thank you in advance javier

Read other answers
RELEVANCY SCORE 200
Preferred Solution: lenovo X1 carbon

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 51.6

Hi,I have a brand new Carbon X1 5th Gen and just bought the Explorer VR headset. I run Windows 10 with everything updated. I cant get my VR headset to work, as it is complaining about an unsupported driver from Intel. When trying to update it to the one supporting Mixed Reality, its fails during the installation, and refers to Lenovo. Where can I find the supported Intel driver for my X1 Carbon so I can my Lenovo Explorer to work. Its really sad that two products from the same company doesnt seamlessly connect/update so things work.

Read other answers
RELEVANCY SCORE 50.8

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update. 

Read other answers
RELEVANCY SCORE 48

Hello,    I am looking to replace my aging Lenovo T420S and Lenovo x1 Carbon 1st generation. They have both served me well and I am happy with both.  I like the touch of Carbon but don?t use it that often. The machine will be perosnla machine but will be used for personal and business/work use. I saw the T460S and x1 Yoga yesterday at our IT department. I like the built quality of Lenovo T460S including keyboard but found X1 Yoga to be fragile. I couldn?t get my hands on X1 Carbon 4th generation and found out that it doesn?t have touch anymore. The weight difference is minimal between the three machines and I personally like the weight, feel and ruggedness of Lenovo T460S. Bottom line is does anyone have experience with these three machines? I can afford to replace only one machine now and it will be fully loaded (i7, 16GB and 1Tb PCIe-NVME drive). Is x1 Yoga rugged and reliable? The difference between X1 Carbon 4th Gen and T460S seems minimal. Thank You!Subhash

Read other answers
RELEVANCY SCORE 46.4

Hier j'ai éteint mon pc a la batterie pleine, aujourd'hui il ne reponds plus même si je le charge !Je suis photographe et j'ai TOUTES les photos d'un mariages d'une cliente dans le pc.Comment recuperer mes documents ?Si je l'envoye en reparation vont-ils supprimer mes documents ?   

Read other answers
RELEVANCY SCORE 46.4

Hi I am undecided between purchasing Lenovo X1 carbon 5th Gen or 6th Gen. I must have a 4G LTE as I travel a lot . There is a waiting time for 3-4 weeks to get a 6th Generataion compared to 1-2 days for 5th Generation Is there a big difference in terms of performance and battery life between this two ie worth waiting 4 weeks for a 6th Gen Thank you

Read other answers
RELEVANCY SCORE 46

Hi,I have A second gen X1 carbon with an INtel ssd (180go).I see many topics for this subject.But i'm a little afraid to buy the wrong ssd.Can you confirm that's this model is the correct one?https://www.amazon.fr/Crucial-CT500MX500SSD4-interne-MX500-500Go/dp/B077SQ8J1V/ref=dp_ob_title_ceThank's a lot!

Read other answers
RELEVANCY SCORE 46

Hey everyone. I was looking to buy a new laptop this year after using my MBP for like 7 years now. After making a long term decision of not buying the newest 6g X1 Carbon because there are still some things that trouble me a little, i've listed some improvements i think that need to be made before i can consider this the perfect laptop it almost could have been (in order of importance):change aspect ratio (something like 3:2)improve reflection on HDR screenmake machines compatible out of the box with widespread linux distros like ubuntu out of the box (no driver issues, no deep sleep bugs,...)option for no fingerprint reader (it kills the design a little bit and there are some people who still dont use it at all; i know you can deactivate it)updated webcam (could be considered an important thing for some business people if you ask me)updated speakers; the ones being used now are on the low end of "OK" and i think there is def some room to upgrade even if its not designed as a media deviceof course if possible id love to see some graphics and RAM upgrades aswell but for a notebook as thin as this one i think those specs might need to suffice for another 2-3 generations.et another thing about blowing air outside the right side where your mouse potentially is could get a rework aswell.let me know what you think; obviously everyone has different wants and needs for a machine but if the maxed out or even just standard device is that expensive some of those suggestions above could ... Read more

Read other answers
RELEVANCY SCORE 46

Hi All I have just updated the Bios on my 2016 Lenovo X1 Carbon and now the splash screen which normally shows Lenovo in all black with white text has now got a RED box around the Lenovo text. Anyone else have this? Type: 20FB-003TUK (6th Gen) Regards Stu

A:Lenovo X1 Carbon 2016

Yeah, it change with a new logo.u can check the change log (New) Updated the logo screen at start up.support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-... I'm a ThinkPad fans, and a Chinese Lenovo employee. My English is not good. That's all.

Read other 1 answers
RELEVANCY SCORE 46

For two days I haven't been able to run Lenovo Vantage on the x1 carbons.  I can on a p1 and yoga.  Is it down for carbons?

Read other answers
RELEVANCY SCORE 46

Hi, i just bought a new Carbon X1 but the fingerprint sensor doens't work. I think it did work (something happened) before i installed the updates that it wanted me to do right away but couldn't be certain.I've not used windows for a lot of years (this has win 10 Pro) so its all a bit of a mystery. There are lots of suggestions on the internet that it was the updates that caused the problem "Windows Hello is not available for this device" (or something to that effect). I have tried some of them but got nowhere, except i uninstalled and reinstalled the driver and now its worse (has a yellow triangle error next to it in device manager).Question is what do i do about it. its a mission to take it back to where i bought it, though i can. Suggestions?

A:Lenovo Carbon X1 (4thgen)

See if this document will help you, otherwise contact Lenovo support for assistance, and if they cannot fix the problem, I would return the laptop.https://support.lenovo.com/us/en/solutions/ht104227

Read other 1 answers
RELEVANCY SCORE 46

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

Read other answers
RELEVANCY SCORE 46

Hello,in my company I am connected per LAN and WLAN, interchanging. When I am out, the laptop automatically changes to LTE and gets the signal too. It seems to be connected.However, there is no internet connection.I tried disabling/enabling Cellular, I checked the Network Connection Properties (IP4/6), I tried ipconfig /release and /renew.Only reboot seems to help.It happens also when going from my home, where I am only connected via WLAN. All drivers are up to date, I checked manually over Lenovo page. Also I installed Windows 10 anew, the problem presented itself before and after the new installation of Windows. Windows 10 Windows Update state is about 2-3 weeks old. The problem did not exist from the beginning, it only began some time in the fall, if I am not mistaken, so I am suspecting the last Windows 10 Upgrade (Fall Creators Update). Any ideas, anything known? Thank you

Read other answers
RELEVANCY SCORE 46

Hey, I saw that intel has made a m.2 ssd with size of 1TB name of it is Intel 540 M.2 SSD 1TB so i wanna know will this ssd even work on the x1 carbon 3rd gen 20BS??? /Thanks

Read other answers
RELEVANCY SCORE 46

x1 wont start. Only green LED next to charging port. Any help??? 1. Tried another power adapter2. Reset from bottom side3. Disconnect everything, only dc jack, lcd and keyboard connected but no luck

Read other answers
RELEVANCY SCORE 46

Hi, I just got new X1C 5th gen 2 days ago. Yesterday i have installed it and used for the night. Everything was fine.This morning when i press the power button it is not starting at all.Tried to do "Reset" with a small hole it has. After resetting, when i press the power button, it turns lights on for a 1 second then again shuts down completely.I have it fully charged as the light seen as Green.I also see the ThinkPad's "i" as on, as it looks like in sleep mode.Really upset about this. Any idea? any Known issues?Thanks

Read other answers
RELEVANCY SCORE 46

Hi guys,I've a Lenovo X1 Carbon with Intel CPU 6th generation with an Intel Graphics UHD 620 with Windows 10 updated and also BIOS updated.  It does not work well with Thunderbolt 3 -> DisplayPort 4k Monitor. It connects sometimes, but most part of the times, it does not work. Sometimes it works, sometimes not, and it keeps not detecting the 4k monitor. Any clue? Almost every morning, I spent like 1 hour trying to make it work! I tried several drivers from Intel also. Until now, I did not have any luck.I'm able to help to troubleshoot the problem, if any of developers need, just contact me. Any ideas to solve my problem? Thank you!

Read other answers
RELEVANCY SCORE 46

I'm trying to ascertain the warranty status of my Lenovo X1 Carbon, which was purchased second hand recently here in the UK. Inputting the serial number into the online system suggests that the machine still has warranty until 28/01/2019. But since I am not the original owner, will I still be covered by this warranty? I had thought that the warranty goes with the machine, until checking over the phone earlier today, when the agent suggested that I would need the original invoice/proof of purchase to be covered by the warranty. I had not thought that this was the case, and that I did not need documentation to claim the warranty. Could someone clarify this issue for me please? I have been trying to contact Lenovo by phone again for confirmation but their system appears to be down (I just get cut off every time).

Read other answers
RELEVANCY SCORE 46

Hello everybody, is there anybody that has upgraded his 3rd Gen X1 Carbon to a 1TB ssd? I'm running out of place and would like to have a bigger ssd and do not know which one I could use. I tried reading in the forums, but was not able to find out which SSD would work. Somehow NVMe is not supported, it has to be a PCIe SSD (I think), but I'm not too familiar with these things. I looked at the new Samsung SM961 1TB that is just coming out, would that be able to work?The specs are here: https://gzhls.at/blob/ldb/c/4/4/9/618ff48c1c0dc799c9442fd598fa06935527.pdf Any help would be deeply appreciated.Regards,Jochen

Read other answers
RELEVANCY SCORE 46

I have been buying X1 carbons since gen 1 and I just recieved 5 Gen 4 carbons.  We image all our X1's prior to deployment and I am disapointed that they are no longer including the eithernet dongle with the laptop and they changed the port to the a new onelink plus so none of my old dongles will work.  I have a couple of lenovo USB dongles that I use to use to image the gen 1 X1 carbons.  I am tying to use the usb dongle but it doesn't get regconized by the bios.  Any ideas?  I have orderned the a new onelink plus adapter but they are back ordered everywhere and I have 5 X1's I need to get imaged. Thanks,

Read other answers
RELEVANCY SCORE 46

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

Read other answers
RELEVANCY SCORE 46

Dear Lenovo Community, I recently bought a refurbished X1 Carbon 3rd gen Laptop from an polish reseller. The build-in keyboard has british layout - well not really though. Wikipedia says that british keyboards are in qwerty layout. My Laptop however, has the Y and Z keys switched. Can you tell me, what keyboard I'm using? Would be helpful to know which keyboard layout to select with my next Linux Debian install. Kind regards, Dennis

Read other answers
RELEVANCY SCORE 46

i have Lenovo X1 carbon 3rd generation win 7 64-bit is installedi am facing the problem with wireless On/off with  Fn+ F8  key which is not working and unable to disable/enable it, i updated the hotkey drivers, power managment, chipset, driver and even reinstall the wireless drivers but not work for meplease share the soloution what to do with it .

Read other answers
RELEVANCY SCORE 46

Hi, I am trying to install a SIM card for my new X1 Carbon 6th gen with product number 20KH007BMX but Windows 10 does not seem to recognize this and says "Insert SIM". I heard from a collegue that has the same model that the hardware is there but that there are no drivers yet to support this. Can someone bring lights on this? As from the specs on the psref site, it´s a bit unclear if it´s the SIM or SIM card reader that´s not included http://psref.lenovo.com/Detail/ThinkPad/ThinkPad_X1_Carbon_6th_Gen?M=20KH007B%2B%2B

Read other answers
RELEVANCY SCORE 45.6

My Lenovo X1 Carbon with Ubuntu release 17.10 has started blinking two weeks ago. Once every five minutes, something that looks like an other (almost transparent) screen appears for a very small fraction of time. Immediately after this happens, the screen blinks (gets black) , also in this case for a tiny fraction of time. In some cases, before the screen blinks it seems to shift from left to right.  Sometimes, it starts doing this thing more frequently (about once every 3 seconds for one or two minutes). I can not relate this to any of my actions. I can't find a better way to describe the problem, hope this gives an idea. Has anyone any suggestion for  at least trying to solve this problem? Thank you in advance.

Read other answers
RELEVANCY SCORE 45.6

hello,,i try to find the driver for lenovo x1 carbon driver " sms/mms " or sim card driver it seems not listed or missing can any one expert tell me this driver

Read other answers
RELEVANCY SCORE 45.6

Dear Lenovo Community, I just got my X1 2 weeks ago and wanted to add the Linux OS as an additinal OS on the X1.Now Windows is not booting anymore and I even have a hard time to get an bootable USB stick running.Can I access the build in Windows backup somehow?Linux OS is running smoothly ThanxGlyx

Read other answers
RELEVANCY SCORE 45.6

Dear Lenovo Community, I just got my X1 2 weeks ago and wanted to add the Linux OS as an additinal OS on the X1.Now Windows is not booting anymore and I even have a hard time to get an bootable USB stick running.Can I access the build in Windows backup somehow?Linux OS is running smoothly ThanxGlyx

Read other answers
RELEVANCY SCORE 45.6

Hey everyone! I just picked up 2nd Gen X1 Carbon from a friend who bought it new and only used a few times.  After installing and getting things going, I was rather surprised on the performance of this notebook.  I can't multitask one bit without the cpu and memory hitting 95-100% and freezing up.  The machine is really slugish and slow.  I had a couple of apps running on it along with 3-4 chrome windows and I was hitting 95% memory utilization.  The CPU on this is 2.49GHz and the memory is only 4GB and I was thinking it over before buying on whether the memory was enough, seems like it's not. I read on a few other board posts that the memory is soldered on to the board.  Has anyone every successfully and affortabily swapped out the board with something of higher performance and more memory (8-12GB)? If there's no solution, I'll have to sell this one off and buy another one. I really love the sleek design of the carbon, so I would probably fork out the cash for a Gen 3/4 X1. Thanks!Dan  

Read other answers
RELEVANCY SCORE 45.6

Need help to escalate the issue to Lenovo. I am really unhappy with the product and service. I have a new laptop which i purchased with all my savings and as soon as it arrived it is making noise. I have raised 4 tickets and 2 fan repairs happened by Lenovo support but nothing has helped to solve the issue. The fan noise is so huge at times that i feel like i am sitting in an AIRPLANE. I dont know how can i receive the right help to sort this issue for me. I will be travelling soon and if it is not resolved i will be really unhappy.  

Read other answers
RELEVANCY SCORE 45.6

It might be time for a new battery, I'm only getting about an hour of web browsing / word processing out of this original battery when on battery.  Does anyone know where I can find one? 45N1703?? 

A:OEM replacement battery for Lenovo x1 Carbon 2nd gen

From Lenovo directly.
 
https://support.lenovo.com/us/en/partslookup/
 

Read other 1 answers
RELEVANCY SCORE 45.6

Hello. My laptop behaves as if that my shift key is pressed... I turned off sticky keys and permanently turned it off too.. it didn't work. I checked with on screen keyboard an the on screen keyboard has same problem.. I tried enabling disbaling all serices did a diagnostic startup, normal startup. Had the same problem.. I tried to go into safe mode but I can't select safe mode..Also this problem clears up sometimes... And sometimes not. It works sometimes and sometimes it doesnt.. Like it works once then when i want to test it again after restart the problem pops up once again. I can't afford a new laptop so i have to fix this to squeeze out as much life this laptop has..AIso i tested my laptop keyboard had the same problem occur. And i also deleted mouse and keyboard drivers and i restarted the computer same problem occured. I don't know a fix to this i hope the leveno community knows. -Cheers, PrimeGDLaptop : Leveno Thinkpad X1 Carbon - Third GenCPU: i7 3667UGPU: Intel HD Graphics 4000Storage: 256GB SSDRAM: 4GB DDR3

Read other answers
RELEVANCY SCORE 45.6

When you turn on the laptop all you get is the back-light.  You don't get the splash screen, POST or anything else for that matter. I've tried using the FN+F7 to make sure it wasn't set to projector mode but that didn't do anything.  It's like the power cable to the LCD is connected but the data cable is disconnected.  I suspect this is the case due to the screen going "weird" as the user puts it.  I also suspect that it might have been dropped. What I am wondering is if there's a BIST (Built-in Self Test) for the LCD or anything like that.  I'd love to avoid the support charges. Also, the numbers on the white tags on the back of the laptop have worn off, is there a way to get the serial number without the original paperwork?













Solved!

Go to Solution.

A:Lenovo ThinkPad X1 Carbon has no video

Is there a way to do a factory reset when you can't see anything on the screen? I could really use a hand if anyone has any ideas.

Read other 9 answers
RELEVANCY SCORE 45.6

hi all, I have a Lenovo X1 Carbon 3rd generation which has Windows 10 installed. Since I?ve purchased this laptop the touch and the "red nipple" doesn?t work properly.  When i switch on my laptop, the touch pad / red nipple works for approx 5 seconds and then it freezes. Occasionally it will work for a lot longer before it stops. I have to use a USB mouse every time ... - I?ve checked and made sure i have the latest drivers from the Lenovo website. Ive also used the "system update scan" and made sure i have all the latest drivers (Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad) - I?ve uninstalled the drivers and then re-installed them- The touch pad is visible in the control panel and i can disable the red nipple etc.- I?ve formatted my hard  drive and re-installed Windows 10- I?ve tried a different set of mouse drivers Does anyone know how to fix this? I really enjoy using this laptop and have always just carried a USB mouse with me. I would really appreciate your help. 

Read other answers
RELEVANCY SCORE 45.6

my Lenovo X1 Carbon lost Wifi connection and no wireless adapter is showing up in deviec manager or under network adapters. running windows 10. How do it get back to wifi?

A:Lenovo X1 carbon Wifi connection gone

Download and Reinstall the drivers from here:   WLAN Windows 10 64 Bit DriverWLAN Windows 10 32 Bit Driver: To determine which version of Windows 10 you have:Click "Start" > type in "Machine Name" a dialog box will pop up and under System Type will tell you whether you have 32 bit or 64 bit edition of Windows installed. Good luck.  

Read other 3 answers
RELEVANCY SCORE 45.6

Hello! I have bought lenovo x1 carbon (first generation).Suddenly I found out, that its keyboard does not support detection of even TWO keys pressed simulanteneously. For example, key combinations:  s+x, d+c, f+v, j+n cause "beep" sound. It seems really strange for me.. Usually keyboards support at least 3 keys pressed at the same time...Is it normal for x1 carbon, or the problem is with my notebook?  Thanks!

Read other answers
RELEVANCY SCORE 45.6

 I am looking at upgrading the SSD in my lenovo because 216 GB is not enough. I saw a great deal on amazon and made a purchase, but I do not believe this SSD is compatiable because it is pice 3.0 x4. I updated my bios to the newest release as of March 2019. I have linked the intel SSD below. I am now try to figure out what is compatable with my laptop. I would like to stay $130 or below for the drive and between 500GB-1TB, preferablily 1TB. Any help is greatly appreciated! https://www.amazon.com/Intel-660p-1-0TB-80mm-978350/dp/B07GCL6BR4/ref=sr_1_2?keywords=intel+m.2+ssd&...

Read other answers
RELEVANCY SCORE 45.6

I just bought used x1 carbon gen 2 from a lady on craiglist. She said it just need ssd for she have it took off the ssd for her personal info.  I turned it on. It goes to bios, it tell me the system info and all.  While I wa driving home I was playing around with it and hit memtest.  I tried to quit the process but it freezes there.  I waited couple of minute and still freeze so I had to force shut down it.  When I turned it back on. It just blank screen but lights are on. The light still going on and off then stays on. Even the touchpad on the very top where F key are still on.  Then randomly shut off by itself.   I tried: using external monitor - no luckI disconnected power adaptor and battery and hold power button for 30 -60 sec still no luck. I disconnected cmos battery for 1 min still no luck. I pressed the reset button underneath where you use paper clip and still no luck.  I thinking probably since I force shutdown while it doing it memtest which it freezes it cause the laptop black screen ?  Or it really has bad mobo to begin with?  I been trying to contact the lady and she never response back.  Any other test to make sure it?s a mobo problem before I toss it away? I spent $100 for it.... 

Read other answers
RELEVANCY SCORE 45.6

Anyone experience issue on the function lock key F8 - Wireless function? All the hotkeys are working fine except for F8 on Lenovo ThinkPad X1 Gen 3 tablet. Tried updating Power Management driver and update hotkeys driver but still not working. Assistance and advice are very much appreciated. Model Type: 20KK

Read other answers
RELEVANCY SCORE 45.6

Just bought an X1C 6th gen. This is a very expensive laptop - over $1000. I expected half decent speakers, but they were the worst out of all the laptops I've ever had. The sound is tinny and weak. Bass is terrible. I don't even listen to music, but watching a presentation video, the speakers' voice sound very poor. This is a subjective opinion. I've compared the X1C side-by-side on the same YouTube video with the following laptops, with two colleagues next to me. We all agreed that the X1 Carbon has the worst speakers: Google PixelbookDell E7450Dell XPS 13ASUS Zenbook This isn't just our opinion either. Do a Google search for "X1C speakers"..."the X1 Carbon's tinny speakers are its biggest flaw" - LaptopMag"disappointing speakers" - ZDNet"worried about all the bad reviews about built in speakers" - Reddit"It's crazy that they offer an HDR display but bad audio quality" - Reddit"The Yoga, a lot cheaper, sounds a lot better" - YouTube comparisonI could go on an on. Lenovo has the tech for better speakers, in the cheaper Yoga. Why not use that in the X1C?

A:X1 Carbon 6th gen has terrible speakers. What is Lenovo doing about this?

They listened to the reviews, because the press release for the 2019 X1 Carbon 7th gen states "A Dolby Atmos? Speaker System featuring two top-firing tweeters and two down-firing woofers deliver a more realistic and immersive sound worthy of a premium laptop." Better late than never. 

Read other 1 answers