Over 1 million tech questions and answers.

creators upgrade problem

Q: creators upgrade problem

I have an Acer aspire e1-571 I have tried several times to load 'creators upgrade' using the upgrade assistant app: It loads to 85% and then says there is a problem. I have tried a reset, but choosing to 'keep files' or 'remove everything' I get the same 'there is a problem'. I then downloaded the 'refresh tool' from Microsoft, that ran for 45mins,and failed. Any ideas please.

Read other answers
Preferred Solution: creators upgrade problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I can't upgrade to W10 creators because there is only 8 GB free on the main drive. I have a removable drive but Windows can't install to that. Given that there must be 16 GB free, clearly I can't upgrade.  I probably don't need any of the enhancements in creators on the little 110s, but will this machine still maintain its security with compatible future updates from Microsoft? 

Idea Pad 110s, Thinkpad 14,

Read other answers

I didn't see this article posted anywhere on the forums:
Dell Knowledge Base:
This article designates the Dell laptops and desktops that have been tested for upgrade to Windows 10 Creators Update (Build 1703). If your device is not listed in the tables below, Dell is not testing the device and drivers have not been updated for that model.
Computers tested for upgrade to Windows 10 Creators Update ...

A:Computers tested for upgrade to Windows 10 Creators Update

Yay another reason to not like windows 10

Read other 1 answers

On My T420 I have just upgraded from Windows 1611 (Anniversary Upgrade) to 1703 (Creators Upgrade). As a result Device Manager reports a conflict in a basic system install stating no driver is installed for VEN 1180 - DEV E822. This is the Ricoh Multicard reader.Under Windows 10 1611 it had worked without problems. It works fine under Ubuntu 16.04 (has dual boot system).I have tried installing the latest driver version released 8.6.2015 stated to be for Windows 10 and although no conflict occurs during the install, following a reboot it still shown as missing under Device Manager.The T420 is not listed under Lenovo's list of tested devices for Windows 10 1703.Has anyone else had any expereince or knowledge on what can be tried?Maybe I will just try the Windows 8 driver (version 2.22.18) from the Windows 10 driver was produced from.

Read other answers

My touchpad not working properly all the time. The gestures, using 2 fingers for scrolling quits and sometime I need to reboot to get it to work. Ive tried uninstalling then reinstalling the Dell drivers package. Didnt fix it. 

Read other answers

guys this update refuses to download its stuck at 0% download, its the KB4013214 creators update and its causing my cpu to idle around 50 degrees and shows in the task manager cpu usage at 30-40%, is there any way to cancel to stop this download or do i need to reinstall windows? please help me im so stressed by this

my pc specs

my specs

Windows 10 Home 64bit
intel i5 4690k stock clock
maximus vii gene motherboard
8gb ram
gigabyte windforce gtx 970 4gb ram
crucial ssd 256 gb
psu corsair 600 watt

Read other answers

My touchpad not working properly all the time. The gestures, using 2 fingers for scrolling quits and sometime I need to reboot to get it to work. Ive tried uninstalling then reinstalling the Dell drivers package. Didnt fix it. 

Read other answers

Just installed Win10 Creators..... PROBLEM: When I close the lid on my Lenovo U430p then open the lid, all the open windows on my desktop get resized and re-positioned to the left of the screen. It's like the resolution is changing when I close the lid, then changing back when I open it. Fo a split second while opening, I can see the screen has shrunk to the top left corner of the screen. I have the settings to do NOTHING when I close the lid. So the computer is NOT set to sleep and is NOT set to turn the monitor off when closing the lid.   Tried downgrading to official drivers from Lenovo site Tried updating manually to latest INTEL version So that's three different versions that all have the same problem.....   Any comments or solutions? 

Read other answers

I'm using a Carbon X1 (20A7) and when I close the lid and after on open the lid again, all the windows (even minimized ones) on my desktop get resized and re-positioned to the left of the screen. I'm using the newest graphics drivers and also tried downgrading to official drivers from Lenovo.Also other updates from Lenovo are already done. When opening the lid I can see my whole desktop way smaller ( 1/4?) in the top left corner.No other display is connected. Any comments or solutions? Best regards.

Read other answers

Hi! I am using a C40-05 All in one, it comes with an A330 AMD Graphic Card.  Since I updated to Windows 10 Anniversary, and also with creators update, it detects the graphic card as an M330, which causes huge problems, like a lot of time to startup windows, and an eternal lag once it starts (i'm talking about 10 minutes just to move the mouse, or even other tasks).  I have tried diagnostic utilities, and they all say it is ok (both hardware and software).  The only way to use the computer is to go to device administrator and disable the graphic card, however, once disabled the computer losses a lot of performance of course, specially in graphics. Please help me, I have tried even to reinstall Windows from 0, with the option to format and download directly windows from MS website. 

Read other answers

Dear Dell,
Yesterday my laptop Inspiron 14- 5459 was automatically updated with Windows 10- creators update. After successful updating and restart, I was working for some time on the laptop.  Then I tried restarting the laptop. The laptop didn't restart properly. It kept on showing the black screen post dell logo display. I tried repairing the windows using the windows 10 Home edition 64 bit recovery medium and even after installing it, no boot device message is displayed. Previously before repairing the window, when epsa diagnosis was run, no hard ware issue were found.
Can you please let me know how resolve this. My service tag has technical support in warranty. Can someone call. And clarify.
Thanks in advance.

A:Laptop Inspiron - No boot device found - problem started after Windows 10 Creators Update

My name is Sriram. Please advise how to sort this out.

Read other 1 answers

I want software to convert files to ISO images. The files types that I want to convert include txt, pdf, and exe.

Read other answers

I know it is buggy and did not volunteer but the damn thing installed itself. It installs normally, restarts and gets to 100% complete on blue screen then system boots normally but gets as far as the alien's head and stops there. No loop appears telling me what percent is installed just the alien head. I left it like that for an hour and nothing so hit power button and computer shut off. Hit again and computer booted normally but got a message that windows update had failed to install. I did it again after uninstalling Norton but same result. I uninstalled all my peripherals and tried again same result. Ideas?


Read other answers

Hey, I was wondering which dvd movie software is the best. I have roxio 8.0, i'm not that impressed with it. It has a lot of features, but it takes a very long time and when i make chapters the sound doesn't match the motion. I saw that Roxio 9.0 came out and can burn blue ray which i don't plan on getting soon but it's something to think about. Are there any outstanding programs out there? thanks

A:Movie Creators

Paintedeyes said:

Hey, I was wondering which dvd movie software is the best.Click to expand...

That's relative to your needs and budget, IMO the best DVD authoring software is DVD without completely breaking the bank is Workshop by Ulead but it's not cheap and the video editing features are limited. For something similar to Roxio look there Movie Factory or Video Studio product.

but it takes a very long timeClick to expand...

That would be realative to the speed of your machine and a few other factors. All things being equal different software may be slightly faster or slower but it won't be a significant amount.

and when i make chapters the sound doesn't match the motion.Click to expand...

Do you mean when you hit the chapter the sound is out of sync for the video? By your statement I'll assume this only happens when you use chapters?

Anyhow Roxio and Nero both are not very good tools when it comes to video, try some of the trials from above.

Read other 1 answers

New computer. In past, I?ve had/used various PDF makers e.g. Adobe, Foxit etc. and had problems with all of them. I?ve been reading reviews and, so far, all seem like gibberish to me. I?m looking for suggestions about an easy to install, safe, easy to use, PDF maker that doesn?t install with extra, sneak in stuff like what is posted here: http://goo.gl/HK28Rd
There are many free ones. I don?t mind buying one if the recommendations and reviews are good but, of course, as is so common now, I don?t want to be tricked into something. Can someone offer such suggestions and/or possible links to reliable reviews about them?

A:PDF Creators for Windows 10

Hello jmdraft, and welcome to Ten Forums.

Foxit Reader is a good free program to create and view PDF files.

Foxit Reader - Secure PDF Reader | Foxit Software

Read other 1 answers

Anyone use any of the free PDF creators? I was thinking of getting the Adobe Profesional but then I found 2 sites listed under the freeware replacements page. I was wondering if they work well. Any input would be appreciated. Thanks

A:Free Pdf Creators

Have you looked into the .pdf feature in Open Office 2.0?

Read other 5 answers

After last week's MS Patch Tuesday I have had KB4013214 installed (Upgrade and Privacy Experience update) and I was wondering when Creators Update will start appearing there soon. I did also spot that HP Assistant has updated itself either - which may (or may not) be related. So this poses the question: Did anybody here get Windows 10 Creators Update installed automatically (sort of, not via Upgrade Assistant) via Windows Update yet? Apologies if this question has been asked already... 

Read other answers

HID-compliant touch screen driver missing after installing windows 10 creators 

Read other answers

Just wondered if someone could answer a  question I am being prompted to do a Windows 10 Creators Update is this something I need to do.      Many Thanks  Shedval

Read other answers

When I turned on my Win10 computer I saw a pop-up with something saying there was a new update or upgrade for Win10 'coming' (Windows Creators Update) and that we should check our Security Settings. Does anyone know what that was all about?
What do I have to do? I don't know that much about computers, especially Win10 which I am just starting to use and learn about.

Read other answers

Does anyone know of free, excellent software that can:

(1) create pdf files from any sources document; and/or

(2) merge existing pdf files, or delete pages from existing pdf files.

Many thanks for your input.

A:Free pdf creators/editors

It may work I never used it PDF Converter — #1 Free PDF Creator — PrimoPDF , But the way I know is OpenOffice.org - The Free and Open Productivity Suite . Works gr8 .

Read other 9 answers

Creators Update includes many changes and tweaks varying from important to cosmetic. I have selected 7 of these changes that I think that everyone should be aware of. Other Members will hopefully add theirs to this list....

1. New Privacy Controls

These have been significantly revised and you will need to check and reset your privacy controls after applying the Creators Update. The controls are now more granular and provide a more user-friendly way to protect your privacy.

2. Settings Improved

The Settings app has had a rework which results in an improved layout and easier to navigate and find what you are looking for. After the update check all your personal Settings as some of these may have reverted to "default", which might not be what you want.

3. Improved Windows Defender

WD is starting to become a mature app with a much more modern "Look & Feel" and now boasting a Security Center. But be careful...... the option to reset your computer to Factory Settings has been moved into WD - you would not want to do that by mistake... WD gets bad press in most magazines - you can believe those reviews if you want to but my personal experience is that WD provides more than adequate protection for anyone who uses just a little "common sense" when online.

4. Start Menu Reorganized

I use the word "reorganized" because whether this is an "improvement" will depend on personal preference - but you will have to take a good look... Read more

Read other answers

Is G510 compatible with windows 10 creators update ? 

Read other answers

I have tried to update to windows 10 creator but everything fails (had contact with Microsoft about it)At the end I had to erase everything and start a clean installation with a bootable USB.  This was also failing and all the partitions are cleaned up. (including the system and recover partitions ) I have tried to install the BIOS again (sp69946.exe)  but the installation on a bootable USB-stick fails with an error: IHISI: Get support mode fail in SMI! and a second error: BIOS did not support InsydeFlash! Is there someone how can help me please?

Read other answers

Windows Blog
Starting with the Windows 10 Creators Update, these are the Windows 10 Mobile devices we will officially support in the Windows Insider Program going forward:

HP Elite x3
Microsoft Lumia 550
Microsoft Lumia 640/640XL
Microsoft Lumia 650
Microsoft Lumia 950/950 XL
Alcatel IDOL 4S
Alcatel OneTouch Fierce XL
SoftBank 503LV
VAIO Phone Biz
MouseComputer MADOSMA Q601
Trinity NuAns NEO
UPDATE: We?re seeing that some small percentage ~0.1% of eligible Mobile devices, including variants of the Alcatel IDOL 4S, are not being offered Build 15204. We?re working on updating the targeting to include them for the next flight.

Devices not on this list will not officially receive the Windows 10 Creators Update nor will they receive any future builds from our Development Branch that we release as part of the Windows Insider Program. However, Windows Insiders who have devices not on this list can still keep these devices on the Windows 10 Creators Update at their own risk knowing that it?s unsupported.

A:Only 11 Phones to get Creators Update

Love my Elite x3 here's hoping the update doesn't break anything.

Read other 0 answers

After installing creators update. Problem with fingerprint reader. It looks like it is installed fine but cannot use it in windows hello.3D driveguard driver not compattibile in this version of windows.

Read other answers

Hi, I updated Windows 10 with "Creators Update" and since then, the Windows cannot identify my notebook - HP 255 G2 and I cannot findy any driver. HP Support Assisstant does not help.  I found a website, where HP shows type of products that were tested for the Creators Update, and HP 255 G2 is not listed. Therefore, it has not been tested yet, I suppose. I do not wonder, therefore, why my OS cannot identify the notebook, but my question is: Is the model HP 255 G2 going to be tested and will it be resolved in order to be recognized by Windows 10 after Creators Update? Thank you 

Read other answers

I ran Spybot - Search and Destroy just a few days ago to remove this diseased leech from my pc and today TEN MORE Clientman files showed up when I scanned. This time I ran the immunization option which (I pray) will block this plague from my system forever. Can't we file a class action suit against these intruders for pain and suffering, illegal entry... Pitch in and hire a bounty hunter.... Burn them at the stake.... something? ANYTHING? This is my dream.

Thank you for listening.

A:Odysseus: a thousand pox upon you and your creators!

Well....whilst toiling over my special little cauldron this very eve, I shall pray that the fleas of a thousand camels infest the very arse of its creator...
Hows that?

failing this...insertion of the rough end of a pineapple by applied to said creators rectum?

ask and thy will shall be done!

Read other 3 answers

Anyone want to share their experience with the creators update for PC? Any HP Envy 700-414's?

A:Creators update status?

Hi: It messed up the audio on some of my HP desktop and notebook PC's. The audio worked, but it was replaced by the generic W10 HD audio driver in all PC's. I had to reinstall the audio drivers. Some of my PC's have no W10 audio drivers, so I had to reinstall the audio drivers for the most recent supported operating system available on the support page. A total of 4 desktop (dc7800, 8000 Elite and two 8200 Elite's -- Realtek HD audio) and 1 notebook PC (350 G1 -- IDT HD audio) were affected.

Read other 3 answers

Hi, thought this might cause some confusion so I thought we should look at it.

Open a cmd as admin (need to mod the system to get back cmd prompt from win + x, replaced by powershell) OR use a powershell prompt as admin and type:- cmd.exe, this opens an elevated cmd prompt within powershell.

With an elevated cmd prompt, copy paste the following cmd:-(highlighted in red)

tasklist /svc /fi "imagename eq svchost.exe" > 0 & notepad 0

Press enter, notepad will open with a list of all svchost processes, you will see a lot of them, (if you open task Manager, you will see windows processes have greatly increased in number). MS have no longer grouped svchost processes, they are now all single processes and have individual PID's.

The original idea to save on memory has been deprecated, MS now believe that most systems have sufficient RAM for processes to be individual, if you have less then 3.5 gb the processes will still be grouped, if ever you needed an argument to increase RAM, this certainly helps. I think this makes tasklist much easier to interpret and improves system diagnostics, so I am for it.

Read other answers

Hi everebody, i recently bought a HP Stream Laptop 14-ax007nl with a 32GB hd. I tried to install the new Windows creators update, but i always get in return an error message saying that's no room enough on my hd to complete the installation. Has anyone tried to do the same thing with the same machine? If so, how was the problem worked out? Many thanks in advance for you answers. JayBlue 

A:Windows 10 creators update

Hi,There are a couple of options.First lets perform a disk cleanup and try to create space on drive. Right-click on the drive c: in any folder and click on properties.  Now click on disk cleanup and wait while the space gets calculated, In the next window click on clean up system files and wait for further calculation. Now in the window that appears mark all the unnecessary file (such as old updates, temporary files etc...) and press OK and delete the files. See if there is enough space for installation.Insert a Usb pendrive with at least 10 GB of free space and start computer. During installation of the update if there is not enough space it should give you the option to use the drive for installation purpose. After the installation is complete you can remove drive.Take a look at this link: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/not-enough-disk-space-for-annive...Hope it helps,David 

Read other 1 answers

Since installing the creators update (and all subsequent updates) my computer has been running much slower. Not everything is affected and the two most noticeable things are-

1) When bringing up the permission screen for anything that needs admin status - this takes twice as long as it used to both to load and to go back to desktop after approving. Each takes about 7 seconds occasionally more.

2) When opening any browser for the first time (Chrome, Firefox, IE or Opera) again this is taking about double the time it used to

Most other things, including start up and shut down are about the same as before creators update -

My specs are
MS Widows 10 Pro 64 bit
CPU - AMD FX 8350 eight core 4.34 GHz
RAM - 16 GB
VIDEO Geoforce GTX760 with 8GB memory
System and programmes drive is SSD with plenty of space
All other date on additional drives

I run Secure A Plus anti virus

Not sure what I should be looking at specifically for items 1 and 2 above

Read other answers

I have just upgraded to Windows 10 Creators. I download and install the trackpad driver correctly from the offical support site of HP but it still not working after I restart my computer. Do you have the solutions?

Read other answers

Windows Ink is about transforming the way we think about computers, from a tool that is great at getting things done, to one that harnesses your personality and your emotions into the things you create. It?s about bringing back the human aspects that a mouse and keyboard (and even touch) cannot express fully, it?s about making personal computers more personal, and an extension of yourself, not just a tool. We want you to feel empowered to create from the moment you pick up the pen, and have the confidence that Windows understands you, knows what you want to do ? by understanding your handwriting, your words and your expression. This is the journey we?re on.

With the Creators Update, Windows Ink is now better than ever! When used with the Surface Dial, it allows you to discover new ways to work and interact with Windows. With Windows Ink, we continue to make it possible for you to do more than with pen and paper. Applications like Photos and Maps have added incredible inking functionality in the last year, and continue to evolve and expand. With Paint 3D in the Creators Update, Windows Ink can now create 3D objects! As we evolve what Ink means to users, we?re also introducing new Smart Ink capabilities to Windows Ink. These capabilities allows developers to understand the ink that is being laid down by the user, using AI to help create, connect and complete user actions on ink. We?ve also improved and added features to the building blocks for Windows Ink, introduc... Read more

Read other answers


So i think it will be a good idea to collect bugs/issues encountered by our members , and if possible gives solutions/fixes.

Please don't report several time the same issues , if it was already mentioned , just quote it to show that you encountered it.

A:Windows 10 Creators Update - MT's Bug Tracker

#1 Start Menu issue
Issue: Start Menu freezes and crashes.
Procedure: try to add my apps icons to the start menu right panel, one app can be added , the second will freeze the menu and it will crashes; the 1st app added before the crash will disappear.

Fix: I cannot manage to find one, tried various methods without success. I reverted to my Windows 10 AU

Read other 9 answers

I'm new to the Toshiba forums,

I have been waiting to upgrade Toshiba Satellite L50D-B from the anniversary update to creators update since it came out. At the moment i am up-to-date with windows 10 updates, drivers, bios, all of Toshiba's software and still not getting it.

I have just looked at the supported models for creators update and the closest models i can find is the L50-D and L50D-C

So does this mean that i will never get the creators update on my laptop?

Read other answers

Microsoft collects Windows diagnostic data to keep Windows up-to-date, secure, and operating properly. It also helps us improve Windows and, for users who have turned on ?tailored experiences?, can be used to provide relevant tips and recommendations to tailor Microsoft products to the user?s needs. This article describes all types diagnostic data collected by Windows at the Full telemetry level (inclusive of data collected at Basic), with comprehensive examples of data we collect per each type. For additional, detailed technical descriptions of Basic data items, see Windows 10, version 1703 Basic level diagnostic events and fields.

The data covered in this article is grouped into the following categories:
Common Data (diagnostic header information)
Device, Connectivity, and Configuration data
Product and Service Usage data
Product and Service Performance data
Software Setup and Inventory data
Content Consumption data
Browsing, Search and Query data
Inking, Typing, and Speech Utterance data
Licensing and Purchase data
Click to expand...

More details on the link.

A:Creators Update Telemetry List

No content-based targeting. We take steps to avoid and minimize the collection of customer content, such as the content of files, chats, or emails, through the Windows telemetry system. Customer content inadvertently collected is kept confidential and not used for user targeting.Click to expand...

... reassuring for sure ...

To completely disable Windows Telemetry:
Manage Windows 10 Telemetry and Data Collection settings

The above article has a link at the bottom where you can customize individual settings if you do not want to disable it entirely:
Manage connections from Windows operating system components to Microsoft services (Windows 10)

Read other 6 answers

Can you suggest softwares for Wifi Hotspot creation for laptops

Read other answers

I have a Dell Inspiron 3542 laptop with W10. A couple weeks ago Creators Update was installed and I started to get the blue screen with the sad face when I booted. After a few attempts to boot it would boot up. A couple of days ago it started to boot, would shut off, reboot and get to the Dell logo with the spinning dotted circle and then Preparing Automatic Repair comes up and it recycles and does the same thing over and over. Now it gets all fuzzy and goes no further.
I used the Media Creation Tool and downloaded W10, made the BIOS changes and booted from the USB. It boots from the USB, the Windows Logo appears, the spinning dotted circle appears and then the screen goes all fuzzy and will not proceed to reinstall.
I think it is Creators Update and video driver related. I am not sure how to get past this.

Read other answers

2 PCs in our house have installed creators update and they are both showing the same problem. Certain USB devices which worked fine before are now not being recognised.

I can see the devices under "Devices and Printers" as USB Flash Disks but there are not appearing as disk drives in This PC.

The devices still work fine on PCs that have not upgraded to creators update.

Has anyone else seen this problem? I'm tempted to rollback but then I will need to stop the update on other PCs too

Read other answers

Windows Hello does NOT work on Creators Update on my Kaby lake late-2016 HP Spectre x360 Convertible.The camera gets detected in device manager but Windows Hello cant turn it on. Hopefully HP wont let this just slide like they love to do it...so please HP fix this ASAP, update the drivers.    

Read other answers

Getting a general poll here:

1.) How old is your printer?
2.) Any issues since installing the Creators Update?
3.) Did you get Creators Update automatically or manually?


Read other answers

HP 3D Driveguard for Windows 10 is no longer functionnal in Creators update.Package can install but got message that 3D accelarator is not compatible. After reboot Drivers appear with yellow ! and software fire a error . Only solution is to disable Driver. Please provide an update. Thanks

Read other answers

I have a DELL Inspiron 7560 with two SSDs; the OEM Sandisk and also a 1TB Crucial MX200.
When I upgrade to Win 10 Creators Update, it fails to see the second (Crucial) drive. (To compound the problem, all of my user libraries, desktop have been relocated to the second drive). I rolled back to the previous version of Windows and all worked fine; I upgraded a second time to Creators Update and the problem recurred.

PS I have some history with this drive. When I first installed it in this laptop, it was built in legacy mode and the laptop BIOS (in UEFI mode) failed to see the drive. After some help (Macboatmaster) I managed to get the second SSD recognised by rebuilding it in UEFI mode in another laptop. It has worked perfectly for a few months. https://forums.techguy.org/threads/crucial-mx200-not-recognised-in-uefi-mode.1184572/

Read other answers

Next week, Microsoft will release the Windows 10 Mobile Creators Update for just thirteen handsets, but the rollout has already begun for PCs. Last week, Microsoft began to push the latest version of its OS to PCs through Windows Update, but it's not making its way to all machines at the same time.

Microsoft said that "the first phase will target newer devices, especially those we tested together with our OEM hardware partners", before gradually expanding to more devices. Last year's Windows 10 Anniversary Update deployment took several months to complete, and the company has said the Creators Update will take a similar amount of time.

It's not yet clear exactly which PCs Microsoft is prioritizing with the first wave of its rollout, as there's no definitive list of those devices. But if the Creators Update isn't yet showing up for your PC in Windows Update, Microsoft has made it easy for you to jump the queue and upgrade to the latest version right now.Click to expand...


A:Have you upgraded your PC to the Windows 10 Creators Update yet?

Updated on two computers. Works very well and love the Smartscreen improvements.

Read other 1 answers

As a regular user, why spends 99% of the internet time, reading and browsing, do I need The Windows 10 Creators Update? I never played a game on PC and not using it for work. Would I notice any difference if I decided to install it? At the moment, everything on my Desktop works absolutely fine.

Read other answers