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Solved: HP 2575 paper jam - no paper in printer!

Q: Solved: HP 2575 paper jam - no paper in printer!

I think this is similar to the thread
HP 2575 Printer Paper Jam Error w/no paper jam
I was trying to print 2 sheets double sided (manually).
Side 1 printed, I reoriented the sheet, pressed OK, then the paper jammed.
I removed the jammed paper, which tore during removal
I tried to reprint the two sheets, and printed side one, then got a papre jam message before the reoriented paper was taken up!
I have tried powering off and disconnecting the printer, and now have a "permanent" paper jam message.
Can anyone tell me where the sensors are on this model? I suspect "chad" (yes, I really am old enough to know the problems chad can cause).
Unfortunately, I'm also partially sighted, so I need pretty clear instructions on where to look forthe chad.
Can anyone help please?

RELEVANCY SCORE 200
Preferred Solution: Solved: HP 2575 paper jam - no paper in printer!

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A: Solved: HP 2575 paper jam - no paper in printer!

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Reading up on it, I found that this printer has an auto-duplex feature, which lead me to the question:

How damp is the paper going to be after printing duplex, especially if I print with 50% - 100% coverage?

My initial conjecture is that it wouldn't be wet or curled, as it would be counterproductive to Epson's image to provide a printer with an auto-duplex feature that would drench the paper.

After doing a little bit of research, it seems that it's largely going to depend on the ink itself. According to macworld.com, "pigment inks...are made up of tiny, encapsulated particles that sit on top of the paper, instead of being absorbed into a paper’s fibers, which is what happens with dyes." The article further goes on to state that pigment inks are primarily for the purpose of longevity. Well, I'm not particularly concerned about it's longevity but I am interested in whether it's ability to dry faster than dye ink is justifiable for an investment in pigment inks?

A little more research revealed that paper quality is also a major factor (duh). Only issue is, I've already purchased a bunch of cheap 20 lb, 96 bright white paper and don't want to purchase paper separately for this additional printer (when I mean "bunch", I mean that I possess cases of paper in the double digits). Another reason I'm hesitant to make any move towards better paper is that it seems that the higher quality paper is designed to ... Read more

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RELEVANCY SCORE 115.6

I have a REALLY bad paper jam... My printer is MF4350d. The paper jam troubleshooting outlined in the manual did not help. When I opened up the toner area and the back end of the printer, I can't see see the paper at all. It looks like the paper is jammed in area that I don't know how to access to (if I can, aside from taking the whole printer apart).

Does anyone know any way to fix this problem? :/ The paper that got stuck was a label paper. I know for sure it is stuck because the paper did not come out at all. The WHOLE paper got stuck. The label paper half half label peeled off. I am assuming that the reason it might have curled up in the printer is due to the disappearance of that half label? :/

The label paper is a regular size paper with 2 labels divided evenly on the paper.

Is taking the printer apart the only way? (is that even safe/good to do on my own part?)

Please help thank you very much.
 

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RELEVANCY SCORE 97.6

I have an Epson stylus SX435W.
A warning that paper is jammed keeps showing when machine is switched on. There's no paper loaded and none showing in the machine.
Does someone have a solution please ?
I'm running windows 7 and the printer is wired.
Thanks
 

A:Solved: printer paper jam

One trick I've used successfully in the past was to force thick paper (like a manilla folder) through the printer in order to clear the paper path.
 

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RELEVANCY SCORE 97.6

I have an HP Deskjet 5610v All-in-one and I have lost the disk that came with the printer but I have gone and downloaded the drivers several times. I was doing this all on windows xp and made sure that I had the right driver download, I then went through the same steps with my computer that has windows 2000 and it works just fine. I need to figure out how to diagnose my problem or find out what to do to fix this situation.
 

A:Solved: Help! Printer paper due soon!

I don't understand by your title what problem you're having.

The HP site doesn't list a 5610v. Are you sure of the model number?

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RELEVANCY SCORE 96.4

I have an HP Deskjet F380 All-in-One Printer. I have worked days trying to fix my printer problem. I have fixed the paper jam. However, the paper jam light keeps flashing. This is because whenever I turn on my printer, the paper immediately starts to enter inside the printer (about 1/4 of the paper) and then stops. I have done many resets but nothing seems to help. Your assistance would be greatly appreciated. Thanks
 

A:Solved: Non-paper jam problem with printer

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RELEVANCY SCORE 96.4

Hello all,

I have access to a Xerox Phaser 8200 color laser printer and I was trying to find a solution to my printing needs. I need to print a large amount of pictures with this printer and the solution that Xerox has, is for a specific photo paper that is almost a dollar a page ($23.99 for 25 sheets). I need to make about 400 prints and this is TOO much money.

Does anyone know of another paper that can be substituted besides Professional Solid Ink High-Resolution Photo Paper, part #016-1808-00, for the price stated above. They also have another paper, Phaser Glossy Coated Paper, part #016-1936-00 costing $22.99 for 100 sheets. This is a little better but still quite expensive plus its 100lb cardstock.

Can someone please give me a little assistance with this as I am stumped....

CuzinAddie
 

A:Solved: Printer Paper questions...

Well it looks like you are using a standard wax printer that used be be made by Tektronix before Xerox bought them out. When we had a printer like that we used to use standard recycled copier paper. If I were you I would go to an office supply shop and pickup a few different types to try. Dont get anything too heavy weight or it will jam in the printer. The real expense of these isn't the paper but the color sticks.

near specs (Phaser 340)
Paper 16-32 lbs

paper type, copier, recycled paper, bond, letterhead, and cover stock
 

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RELEVANCY SCORE 96.4

Okay, so I have a Canon Multipass C5500 printer and I'm not sure what type of paper to buy. I'm really inexperienced in this department, and I really have no idea what I need to buy. There seem to be all sorts to choose from, which is making this relatively simple task seem a lot more daunting than it should be.

I don't need it to print out high quality photos or anything of that nature. I guess what I'm looking for is something to print out documents on, colored images but it doesn't need to perfect, and that's pretty much it. And ideally, I'd like something cheap. Can anyone help me out here?
 

A:Solved: What type of printer paper to buy?

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RELEVANCY SCORE 96.4

Printer HP PSC 1410 thinks it has a paper jam - it hasn't! It will happily print test page after test page correctly (using up expensive ink in the process) but will not print any documents sent from the laptop. I have switched the printer on/off ad nauseam; removed and replaced the back cover several times; all to no avail. Needless to say the HP website/forum is of no real help with this problem (buy a new printer is the extent of the advice!). Is there any way to clear this erroneous message and get the printer working again?
 

A:Solved: HP Printer Paper Jam Error

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RELEVANCY SCORE 96.4

I'm using a Toshiba Satellite laptop running Windows Vista. I have also been successfully using an HP Photosmart B209a "all in one" printer with a wireless connection. I began getting low ink messages, so installed new HP cartridges. When I try to align the new cartridges, I get a message that says the alignment failed, but I can still use the printer. However, when I try to print any document I have generated on my computer, the printer picks up the paper and goes through the machinations of printing, but when it spits out the paper, it is blank. When I print a test page, it works. When I print a page from a website, it works. It will copy a document. It simply won't print anything I generate using my word processor or spreadsheet (I use Microsoft Works).

HP's Monitor program says that the computer is ready.

I have used HP Solutions Center, but nothing it suggests has made any difference. I have checked my wireless connection and it is working, obviously, or the printer wouldn't be getting the message to print, as it surely is, since it starts, picks up the paper and goes through the whole process of printing. However, nothing comes out except a blank piece of paper.

Hope you can help.
 

A:Solved: Paper Goes Through Printer, but won't print.

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RELEVANCY SCORE 95.2

Upon opening sealed box from SAM's club and trying to set up, I found a paper jam when i tried to set it up with perforated paper. We don't have perforated paper in our new home so this was a frustration and surprise. I hope that HP will surprise me with compensation of a new black cartridge as this was obviously used before, refurbisheshed and sold as new.Thank you,Kitty1854

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RELEVANCY SCORE 95.2

Hey guys, I am making something, but I'd like to print something in a normal 8.5 by 11 paper, can anyone please tell me how much is that converted into pixels or cm.

Thanks
NOTE: Plz don't say depends on your printer or something, it depends on the size of paper, and here I want 8.5 by 11 converted. Thanks

A:Photoshop - How Many Pixels is 8.5 by 11 paper, like the normal paper?

When you make a document you can make it 8.5 * 11 Inches. Once you have created it switch to pixels!!

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RELEVANCY SCORE 95.2

Hi, folks. I've recently become (among other things, it's a jill-of-all-trades sort of job) the tech support for a small company running Vista Home Premium. I used to be fine with 3.1, but my experience with XP and 98 was mostly corporate networks where I was lucky to be allowed to install Firefox without going through the IT department, and I'm a Mac person by choice. Until 2 weeks ago, I wouldn't have dreamed of touching Vista with the proverbial pole, so please keep that in mind when you reply -- this is the first time I've had admin powers on a Windows machine since the 90s!

Today's most urgent problem is a printer mishap. We have two computers connected to the same HP OfficeJet 6210 printer. The printer is fine, and it's making copies and receiving faxes just as it should; the printer itself doesn't show any error messages. However, both of our computers are insisting that they can't print because there's a paper jam. They spool files into the queue and then they just sit there. I've tried canceling all the spooled documents and starting over, we've turned the printer on and off and been over it multiple times, and we can't find a paper jam anywhere except in the network's imagination. Any idea what to try next?
 

A:Solved: Imaginary paper jam on networked printer

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I use Carlson Civil Suite 2009 in Autocad Map 3D 2009 and have a Canon iPF8000S Plotter. The problem I am having is that it doesn't save my sheet size when I save my pc3 file. It keeps going back to 8 1/2X11. How can I fix this. I haven't tried to see if there is a default setting on the plotter itself yet. Thanks.
 

A:Solved: Printer paper size default in Autocad

On the plotter it says keep media size is off, there are only default paper basis sizes of ISO A3 and ISO B1. I think it is a software issue.
 

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RELEVANCY SCORE 93.2

we have a FX ApeosPort-II C4300 fuji printer. we recently updated to Office 2007 from Office 2003.
When we were using Office 2003, i was able to specify paper size for the document i wanted to print in printer's properties, however, since updated to Office 2007 i can't. Actually, i can specify the paper size by choosing custom print then edit the size i want to print but as soon as i click okay button and reopen printer properties i can see paper size did not change. I have already changed the paper size in page set up by the way.
I checked the our printer's properties and it shows under security tab for everyone can "print" section clicked. But "Managed Printer" not clicked. Only power users and administrators have that privilege.
so my question is: the reason i can't specify paper size in the printer properties because i am not a power user and don't have administrator privilege?
 

A:Solved: Can't specify paper size in printer's properties Office 2007

Off the top of my head, I'd be inclined to think you simply need to update your printer driver. Have you done so lately?

http://www.support.xerox.com/go/prodselect.asp?Xlang=en_US&metrics=HDR
 

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RELEVANCY SCORE 87.6

I have a 3 year old Compaq IJ600 that is currently refusing to feed the paper correctly. It jams every time on feed start-up on the right side where the feed roller is. Anyone know an easy fix?
 

A:Printer Paper Jam

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RELEVANCY SCORE 87.6

My printer is showing Paper Jam What should i do?
 

A:Printer paper jam

Well, your first step would be to unjam the printer.
 

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RELEVANCY SCORE 87.6

If you tie-dye your own paper, let it dry and then put it in the printer and try to print a paper, will it ruin your printer?
 

A:Tie-Dye paper vs. Printer

Not sure why you would want to do this. But, it shouldn't mess up your printer if it's completely dry.
 

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RELEVANCY SCORE 87.6

Whenever I try to print to my HP DeskJet 690 Series printer, it tells me it is out of paper. If I turn off the printer and turn it on again the printer then prints the page. There is plenty of paper so why?? I have tried reinstalling the drivers. Any Ideas??
 

A:Printer out of paper?

Problem solved!! Always remember to plug things in properly!!!
 

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RELEVANCY SCORE 87.6

At the office, whenever I print something, the printer will spit out a blank sheet of paper first and then begin printing the assigned task. Is ther a setting that I can make in order to prevent this from happening? Thanks.
 

A:Printer Paper:

Assuming you have a Windows system

Start>Settings>Printers and click on your printer.

When the box opens, select Printer and then click on Properties. I have an HP DeskJet printer and on the 'general' tab shows 'separator page' as NONE.
 

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RELEVANCY SCORE 87.6

Nothing is printing. After several minutes windows give me a error message saying "Printer out of Paper". But there is plenty of paper. I'm stumbed...

Epson Action Laser 1000 (old printer... but it's been working great)
XP
local printer (I'm on network but this printer is at my workstation).

So far I've check all plugs and cables.
I've been able to print directly from the printer by requesting a status sheet.
Any ideas greatly appreciated.

Thanks,
Banner
 

A:Printer out of paper???

There is a paper sensor switch, usually attached to a small lever, that may be broken. Remove the paper and peer down the slot to see if the sensor switch lever is there. If it is, then the switch itself may be defective.
 

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RELEVANCY SCORE 86.8

I have a printer that every time I try to print something it sucks up a peiece of paper. The paper gets all crumbled and gets stuck before any printing can be done. Anything in particular I might want to try to fix this problem?
 

A:Paper jaming printer

This almost always indicates there's a piece of paper stuck in the rollers somewhere.
 

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RELEVANCY SCORE 86.8

HP4110 All-in-One / Windows 7 ...

When linked with XP this printer came up with an on-screen box when it ran out of paper:- add paper, then 'Continue' or 'Cancel Print'. Now, on Windows 7, there's nothing. Have tried turning the power off for 30 seconds and all the other 'fixes' mentioned in general shopping around, including checking the paper type, size, etc., but nothing works. The Printer dialogue box just continues to display 'out of paper', despite the fact it's already managed to print out an error test sheet.
Any ideas anyone please?
 

A:HP printer tells me it's out of paper but it isn't...

This problem happens with me too. Please help
 

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RELEVANCY SCORE 86.8

Cannot connect with HP support in any way--On a Deskjet 970, how can I modify the paper size to 8X10? Or can I?--In properties I can go to user defined size, no way I can see to define it. Moving the paper "sliders" doewn't help. Am I missing something??
LenH
 

A:HP printer paper size

Barlen,
Go to Start, Settings, Printer, right click on the Deskjet 970 and Click on Properties. Click on the "Setup Tab" then click on the arrow next to "Paper Size". Go to the bottom and click on "User Defined Paper Size". A window will pop-up where you can then type in the paper size you want to print too, click "OK" then "Apply" and it should print that size.
If you don't have a window pop-up after clicking on "User Define Paper Size", you may have to download a new driver from HP at http://www.hp.com/cposupport/eschome.html
 

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RELEVANCY SCORE 86.8

my printer is on pause mode and will not resume so I am unable to print

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RELEVANCY SCORE 86.8

Each time I turn on my printer (an HP Laserjet 5L), it prints one or two little letters in the upper left corner of the first page, typically an umlaut U and an accented e. This wastes a page. Over time, these wasted pages really add up. Does anyone know what is causing this, and how to prevent it? Thank you.
 

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RELEVANCY SCORE 86.8

HP 9650 printer -- sometimes when I try to print a graphic-- drawings, not photos, not huge -- the one I'm working on right now is 425 KB -- the paper just passes through the printer, with nothing printed on it. And it'll keep doing this until I turn everything off and start over. Whats the story? What can I do? It happens way too often.
 

A:HP Printer - paper passes right through

See if HP have a newer driver on their website, or simply remove and re-install the existing one.
http://www8.hp.com/uk/en/support-drivers.html
 

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RELEVANCY SCORE 86.8

Brother DCP-L2540DW printer is not moving the paper thru correctly. It is printing about 3 " below the top of the page. I thought maybe the rollers that push the paper thru weren't working on time. I have looked in the manual for trouble shooting, in the paper draw for correct position of paper, checked the rollers to see if they are stuck. Pulling my hair out here, hope somebody can help. Thank You!!
 

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RELEVANCY SCORE 86.8

I acquired a used HP LaserJet 4 printer. It works OK except the paper jams and makes little fans out of the paper. How can this be fixed. Thanks in advance for any advice.
 

A:Paper jamming in printer

Have you tried going into www.hp.com/support to see if there is anything there about the problem? They have an instant messaging service with their tech dept and I think they will probably be able to help you.
vicks
 

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RELEVANCY SCORE 86.8

My Epson WF-3540 printer has a message that there is a paper jam. I have checked multiple times and there is no jam. I gone through all the recommended methods and still the same message. Is there a solution out there somewhere?
mthumjdo
 

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RELEVANCY SCORE 86.8

When using my printer I get out of paper alert. I have paper in my printer and it does cycle when I turn the printer on, but the carriage doesn't do it rotation like normal when sending the document. I had a paper jam yesterday, and I ended up pulling it out but it printed fine after that. Please help.
 

A:Printer help please paper alert

go out and get a big cann of compressed air and hose that puppy down, after you open every opening
 

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RELEVANCY SCORE 86.8

his printer is very slow but is great as I do not do a lot of printing however it suddenly showed a paper jam. I carefully removed the offending page ant it appeared to be all in one piece however every time I have tried printing since it shows paper jam I do not know how to get at the rollers to see if I can clean them or if there is something in there jamming it. Any advice would be helpful. Thanks BOBBYSGirl.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3451 Mb
Graphics Card: Intel(R) HD Graphics, 1533 Mb
Hard Drives: C: 114 GB (25 GB Free); D: 350 GB (341 GB Free); E: 26 GB (8 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H55M-S2H
Antivirus: avast! Antivirus, Disabled
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3451 Mb
Graphics Card: Intel(R) HD Graphics, 1533 Mb
Hard Drives: C: 114 GB (25 GB Free); D: 350 GB (341 GB Free); E: 26 GB (8 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H55M-S2H
Antivirus: avast! Antivirus, Disabled
 

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RELEVANCY SCORE 86.8

Does anyone have a suggestion as to what I can do to release a locked ink carriage on an HP 7520 printer? I have tried all of the suggestions found on the HP site, where the advice is basically remove all paper, unplug, then re-plug. I have done this twice alongside the running HP Youtube video. The cassette/ink carriage is on the extreme right and cannot physically be moved. No paper is remaining, unless it is under or to the right of the carriage -- a location that I cannot access.
 

A:Paper Jam HP 7520 Printer

The printer needs to be plugged in and then powered on so its carriage will allow the ink cartridges to move to the center for removal/replacing.

I'm guessing you have a HP Photosmart 7520 e-All-in-One Printer

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RELEVANCY SCORE 86.8

It tries to pick up paper but after about 5 seconds of trying to pick up
paper the "out of paper" message appears. Always.

We cleaned the roller several times.
We turned printer off and on by unplugging it.
 

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RELEVANCY SCORE 86

I've been learning Publisher2000, and can get something set up, a card, or newsletter, etc. (for practice) but when I try to print it, it doesn't come out right.

For example, I set up a folded card, with looks like it prints on one piece of paper, and is folded to make the card. Since it's on one piece of paper, I left my printer on letter size. It printed 4 pieces of paper (one for each of the 4 sides)

I never got to try this with my old printer, which was a lot simplier, and I think would have printed whatever the computer set up (at least it did with everything else). My current printer is a Lexmark X5150. All in one. It has a lot of settings, besides the print/size setup in Publisher.

I think I'm doing the Publisher programs correctly, and the printer isn't set right, so messes it up.

I tried printing pictures on notecards (5 1/2 X 8 1/2 UNfolded) and no matter what I set the printer on, the pictures would come out huge or off center. I finally found a way to print them, using PSP- setting the paper size (in PSP and the printer) as "statement", and putting the picture on the top of the page (upside down)- in the print set up for "print multiple copies". Because you can drag the picture onto the paper and set it up the way you want this way. I'm sure this isn't the best (and correct) way to print a notecard but it's the only way I could figure out that works.

It would be nice if I could disable the printer s... Read more

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RELEVANCY SCORE 86

My printer (HP 840) got some problems to take the paper sheets placed on the tray. I must push them forward for the printer to "catch" them and start the printing. If I don't do this, I got an error message saying I must put some paper to start the printing. Does anyone know what I can do?
 

A:Printer problem: it refuses paper!

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RELEVANCY SCORE 86

Does anyone have a problem with this printer? I do...it only sucks in the paper like 1/4th of the time. HP claims i have no more warranty, my invoice dissappeared out of newegg's site. I think there is foul play going on...I need people to vouch for me. Anyone?
 

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RELEVANCY SCORE 86

After Canon MX-532 runs a print job (or occasionally first print job) it shows an "add paper" warning; even if there is paper in the tray. Have tried removing and reloading paper, rebooting the printer with and without reloading paper.
I am using standard major office supply store paper.

Thx
 

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RELEVANCY SCORE 86

I've just gone to print sommat from tray 2 on me printer, and its not there. Havent done anything significant, have tried re-installing the drivers and its still not there!

HEEEEELLLLLLPPPPPP!!!!!!!!!!!
 

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RELEVANCY SCORE 86

I have an old HP4P printer that still was working fine until recently. I printer the first page (from the tray) of a 4 page document. I got a paper jam on the second page and have not been able to get the printer to work without jamming since. The paper gets picked up and moves only about an inch or less on the roller and then I get a jam message. It appears as if the paper is not being moved straight (?). I also noted that now I can't use the single page feed above the tray door. When you push in a sheet it should grab the paper and then print. I can not get it to grab the sheet anymore.

Is there anything I can do to get this working again?
 

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RELEVANCY SCORE 86

Hi

I have a new ASUS UX305CA laptop preloaded with W10. It recognised my old Epson Stylus SX415 printer but will not act on selection to print both sides of paper. I seem to have the most up to date driver and I've tried removing and re-installing to no effect. Worked OK with my earlier W7 laptop.

A:Printer not printing both sides of paper

When you print, choose the Epson Printer Properties/Page Layout and make sure it is set for Two Sided Printing (Duplex)
How to print two-sided (duplex) with an Epson all-in-one printer - YouTube

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RELEVANCY SCORE 86

How can the back of the printer be removed to find a paper jam on a Canon Printer MP560.
Nothing showing underneath ......must be in the inside rollers.
 

A:Paper Jam Canon Printer MP560

See if this helps:

http://www.usa.canon.com/cusa/suppo...pixma_mp_series/pixma_mp560#ServiceAndSupport

On that page, part way down, do a search for "paper Jam." That will take you to a new page with search results to choose from. Note: Give it a few moments to show the search results.

From the Search results select the 4th one down "Paper Is Jammed Inside Printer"

That should take you to a graphic.

Hope this helps!

Canon could certainly do a bit of work to improve their website. I was unable to create a direct link to the Graphic page.
 

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RELEVANCY SCORE 86

hi everyone again

My printer Canon s450 was printing with a blank paper came out, but I checked the ink still have it. Can someone tell me why and how to fix it?
Thank you very much for your help.

Phil
 

A:printer is printing out with blank paper came out

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RELEVANCY SCORE 86

Am experiencing repeated bad paper feeds on this printer. It developed slowly. As I look at the printer, when I request print the paper initially ***** to the right and often pulls in crooked, slanting top right. Frequently, this causes a paper jam and stops the printing command until the paper is cleared. The printer performs well under most circumstances but has slowly developed this mis-feed problem.

How can I clear up this mis-feed and get the printer to pull the paper in evenly?

Printer is a Dell Photo All-In-One Printer 922

deaconf
 

A:Paper Mal-feed, Dell 922 Printer

The most likely cause of the mis-feed is either something blocking the paper, or something on the rollers that make the paper "slip". Try cleaning the rollers to make sure there isn't any dust or bits of paper on them, or other things in the paper path that could cause it to jam up.

The Dell support site has a manual for the printer (http://support.dell.com/support/edocs/systems/PRN922/en/index.htm). Although a quick look through it did not show how to clean the rollers, the User Guide should have something that would help.
Larry
Dell Customer Advocate
 

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RELEVANCY SCORE 86

Helping a local relative with her Lexmark 5470 all-in-one ink jet printer (no separate document feeder). All worked fine until recent days until try to print or copy, and the paper will not feed completely through. I was over at her home yesterday troubleshooting it, and found the paper to start to feed from the external paper feeder an inch or two and then stop, though the printer continues to work to print without any paper coming through. No error messages in the software or on the all-in-one itself, and the Lexmark site had very little tech solutions for this printer, not the one we were looking for. As best can determine, it appears the rollers are not feeding the paper, and no paper is jammed as far can see inside the machine, but see no way to really open the all-in-one printer/copier fully to see what is going on. Any ideas to troubleshoot?
 

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