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Second screen on Ideapad 100

Q: Second screen on Ideapad 100

I have a Philips 21" screen that uses a VGA connection. When I connected it to my Ideapad with a VGA to HDMI converter it worked for about 2 seconds and then showed a message that no signal was available and went into sleep mode. My main reason for buying the Ideapad was to use the larger additional screen. I have downloaded the latest Intel HD graphics driver but it only recognises the laptop screen. I am on Windows 10 Home and right now I have no idea what to do next. HELP!

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RELEVANCY SCORE 200
Preferred Solution: Second screen on Ideapad 100

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 45.2

I just bought this laptop for about 1 month, the laptop work fine before. But after...I don't know maybe after the windows update, the driver make the screen flickering and some dots appear on the screen, sometimes the screen lagging and went black. I'm pretty sure it's because of the driver because if I disable it, everything is fine,but that is just a temporary fix, every games is unplayable when I disable the driver. I tried to reinstall it using driver from Intel, Windows, Lenovo but none of them work(newest)

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RELEVANCY SCORE 42.4

IdeaPad 320 screen went black.  Perhaps a backlight issue.  Sent device in to have it serviced.  After a month of no email communication from Lenovo Support Depot (only from my continual attempts to contact Lenovo) I am told that perhaps the damage occured during shipment.  Lenovo is unwilling to provide picture proof of the water damage.  Instead, they asked me for a picture of the device before I sent it in!  This is beyond ridiculous!  Who else is having issues with lack of communication from Lenovo's repair depot?  Who else is being told that their warranty is void due to liquid spill corrosion?  Is it just me?  

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RELEVANCY SCORE 42.4

My kid has been using this laptop and loved it, but mentioned a while ago it was difficult to power it back on after turnned it off. However she managed to work around by putting it in hibernate/sleeping mode only, or recycling the system many times (by holding on power button to force it off). The issue was black screen (no Lenovo logo) but computer was on. I didn't pay much attention because she can still make it work, and I was too busy. Last week, there was a windows update (again) and the computer was forced recycle. It never comes back alive again. The same, computer is humming, but no any visual output on screen, just black. Tried novo button, bootable USB, external monitor, all no use. Check the warranty, just over by 2 months! Asked the service store, to fix will cost at least $200-$300 to replace the motherboard! It does not make sense when spent a bit more could buy a new notebook. But my kid liked it and it does not make sense to throw it away either, when it still looks pretty new and only being used very lightly (schoolwork only). It is sad, especially the brand has been gainning my trust. I probably don't expect a "good" solution either from Lenovo or community, but just throw my frustration here (only because have just registered the account and there is no support email or web form). If Lenovo want to make customer happy, the part shouldn't be so expensive for a short-lived laptop! Just by the way, there are many posts about Ideapad's black screen i... Read more

A:Lenovo Ideapad U410 - no screen output or black screen, and just out of warranty

Welcome to the Lenovo Community !
 
Sorry to hear of all the problems.  Here are a couple of things to try........
 
First, try a reset of the BIOS.  The procedure can be useful in resolving some hardware conflicts which your computer may have.  Just do this......
 
1. Unplug the charger / adapter. 2. Press and hold the Power Button for 15 seconds. 3. Plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
 
If you are comfortable working inside your laptop. try this........
 
Try the reset again with the battery removed.
 
If the reset didn't resolve the problem then you may have a failed piece of hardware preventing the bootup. Remove the battery, hard drive, optical drive, memory, wireless card and bluetooth if it is installed. Now try to power up the stripped laptop. With all the hardware removed you should have lights come on and it may possibly beep since there is no memory installed. If the laptop is showing signs of life start adding hardware one piece at a time starting with a memory module and boot up the laptop. If it doesn't power up try the memory in the other slot. Also try the other memory module separately in both slots if two are available. If it is still showing signs of life add another piece and boot. Do this for each item until it doesn't power up again. The last piece of hardware installed is your problem part.
 
The link below is for your model's Hardware Main... Read more

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RELEVANCY SCORE 42.4

Hello, my Ideapad 710S Plus-13IKB does not power on anymore.There is no noise and just a black screen. The keyboard also does not light up.Yesterday evening I have just shut down my laptop regularly. Today it is not working anymore. Since my laptop model does not allow to remove the battery, this is not an option for me as several support articles say.When plugging in the power supply, the small LED light at the side of the laptop lights up. But besides of that, nothing happens.The Novo button also does not work. Model Name: 80W3CPU: Intel i7-7500U 2.7GRAM: 8 GBSSD: 256 GBDisplay 13.3" FHDBattery: 4 cellOS: Windows 10 Home 64-bit Thanks for your help.

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RELEVANCY SCORE 39.2

Hello everyone New Ideapad arrived Friday ready for work-from-home session on Monday...or so I thought. Screen completely dead from first power-up. Not a flicker of life. I tried all the usual suggestions for resurrecting it but to no avail. I currently have it attached to my TV via HDMI and it is fine in all other respects. All diagnostics return no issues. Windows doesn't recognise the laptop's screen. Ive checked the Radeon graphics card setup, bios setup, etc. Do any of you tech experts out there have anything else I can try? I find it hard to believe the screen is broken. I'd love to take the back off and re-seat the connectors but this will void my warranty I assume. Disappointing first experience with a Lenovo product but here's hoping for a speedy resolution. Cheers Chris

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RELEVANCY SCORE 39.2
RELEVANCY SCORE 39.2

Hello everyone New Ideapad arrived Friday ready for work-from-home session on Monday...or so I thought. Screen completely dead from first power-up. Not a flicker of life. I tried all the usual suggestions for resurrecting it but to no avail. I currently have it attached to my TV via HDMI and it is fine in all other respects. All diagnostics return no issues. Windows doesn't recognise the laptop's screen. Ive checked the Radeon graphics card setup, bios setup, etc. Do any of you tech experts out there have anything else I can try? I find it hard to believe the screen is broken. I'd love to take the back off and re-seat the connectors but this will void my warranty I assume. Disappointing first experience with a Lenovo product but here's hoping for a speedy resolution. Cheers Chris

A:Ideapad 300 screen DOA

Hi Chr15 ,
 
Welcome to the Community Forums. 
 
The stock display would be the default as this would also be the ones for the BIOS . 
So like what you have in mind , LCD and LCD cable would be the most probable point of failure. 
Transport vibrational frequency thou low may affect connection that can affect the cables among electronic devices. 
 
Opening the cover should not void the warranty for as long as none would be damage on the process as being done on upgrade but conditions for returns may be different from th repair department .
 
As such is the situation best to call in the reseller or lenovo sales for recommendation and if needed to inform if possible reseating would be allowed as it is not required being performed by the users.
 
Your description would be sufficient as display ok on external monitor on both BIOS and Windows.
 
 English 1-800-041-021  9:00 - 18:00 Monday - Friday 
 
Hope this helped answer your query. 
 
Regards
 

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RELEVANCY SCORE 38.8

I got a lenovo ideapad 310-15ISK with TN glossy screen which resolution is (1366*768).. Can i upgread this screen into 1080p resolution with IPS panel.

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RELEVANCY SCORE 38.8

Dear Pro
 
I bought lenovo laptop ideapad 310 on 23 december 2016. Since yesterday the screen goes black when i type or press the left button of mouse and screen comes back when i press right button of mouse. After removing the usb cable of mouse and unplugging the charger, this black screen thing still happens with the laptop mouse. No changes when i restart the laptop too. After right-left clicking of mouse several times the problem goes away for a few minutes and return. Please help me bro & thank you too!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Ideapad 310 - Black Screen

Hi Raj11negoy, This is a unique issue, I don't really know were to start so we can isolate the issue. It may be a hardware in which the left click button triggers a short. Lets start with the basic, does it happen even outside of windows like inside BIOS? You can get into the BIOS by pressing the Novo Button when the system is off, then selecting BIOS Setup. If its happening inside BIOS then you should call Lenovo Warranty Support to get the unit serviced.Now if the issue does not happen in BIOS, try loading the Onekey Environment, you can get into the Onekey Environment by pressing the Novo Button when the system is off, then selecting System Recovery. If the issue happens here call Lenovo. If the issue does not happen in the Onekey Environment just shut off the laptop and do the next step. OK now its time to check if this is a Software issue. If the issue is only happening after you log into windows then you have a software causing this problem, I would recommend doing a clean boot or loading windows in safe mode. Then try to isolate the software causing the issue. If the issue happens even on the log in screen and not inside the Onekey Environment then its a windows issue so you can try to refresh Windows. If refreshing windows does not resolve the issue then I would recommend backing up your files and doing a factory reset using the Onekey Environment. Hope this helps. Cheers,





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RELEVANCY SCORE 38.8

Hi everyone.  So I was working on an essay today and accidentally dropped my textbook on my laptop, my screen specifically. My laptop reacted by my screen going pitch black (or so I thought) while the rest was still doing fine. Then I used a flashlight and realised the screen was still working, just very very dim despite the  max brightness. I have tried restarting the laptop while holding the F12 button, but that didn?t seem to work. As of other things, I?m not that knowledgeable when it comes to laptops so I wouldn?t dare try. Is it a software issue I could fix or do I need to just go to a store to get it fixed?

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RELEVANCY SCORE 38.8

After the Windows 10 upgrade it seeemed to work fine at first. Screen has suddenly gone really dim and can't brighten it. I have tried turning off the adaptive control, tried to roll back the driver in case it was updated with Win 10, but no luck. any suggestions?











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A:Ideapad 500 - after Win 10 upgrade screen is dim

I actually got it working. Switched the driver to the basic windows driver. Seems odd ~ but it worked!

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RELEVANCY SCORE 38.8

My son hit some key on my laptop that turned the screen dim and I have been unable to make it brighter. Device manager says the monitor and display drivers are up to date. The display says that the screen is at 100% brightness but brightness doesn't change when I change that. Windows 10.
 

A:Dim screen on Lenovo ideapad 500

Perhaps it would be helpful to add that on start-up it is always dim. It is not a case of starting bright and turning dim.
 

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RELEVANCY SCORE 38.8

I've had my computer about 6 months today when I opened it up tonight I got a black screen. The indicator lights still turn on but I don't even get the lenovo logo when I try to boot it. Model number is ideapad 100 80mj

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RELEVANCY SCORE 38.8

I bought this laptop 2 weeks ago and the screen was good then today i noticed this dot on the screen i tried to clean it but it didn't disappear so i don't know what is this it's so annoying, is it a dead pixel or something else it's so tiny btw   

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RELEVANCY SCORE 38.8

Hello, about a week ago the screen on my ideapad 110 went so dim it looks like it's off. I've noticed that I can actually see my desktop icons if I shine a light on the screen. Increasing the brightness doesn't really do anything at all. I've managed to connect it to my television via an HDMI cable and it works fine which makes me believe maybe the screen is damaged, but I am not sure.

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RELEVANCY SCORE 38.8

Hi, after i leave my Ideapad 300 for a while and it goes into powersave/screensaver mode, the screen goes black like it's in powersave mode. Normally when i hit the mouse or a button, it'll exit powersave mode, but now, it won't- the screen just stays black and i have to power off then on again to get it working. Is there a way to fix this?

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RELEVANCY SCORE 38.8

I pressed the brightness button on my pc and the backlight dimmed and I can hardly see the screen. Please can you let me know how to fix this.

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RELEVANCY SCORE 38.8

Hi, i found my lenovo ideapad y700 have a small aperture between screen and frame, is this a problem?

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RELEVANCY SCORE 38.8

I needed I knew computer for school so I got thhe ideapad 110 with windows 10. It works all find and dandy but there is one thing about it that makes me want to turn it back. I can only have max brightness when pluged in. When I unplugg it says it is at 100% but is much dimmer, even at 100% battery. I have looked in display settings, battery settings, advanced battery settings, I have change my power plan, turned off adaptive battery and much more but it does not stop it from happening. If anyone can please help me fix this problem that will be great. Thanks. 

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RELEVANCY SCORE 38.8

I've searched around these forums and not been able to find a solution for my problem.  Here's the whole story. I've had my IdeaPad Notebook P500 for over a year, and rarely had an issue with it.  Today, I accidently touched the F11 key, which happens to be the "Brightness minus" key.  Immediately, the screen went very dim, to the point where it actually hurts my eyes to be typing this.  I can adjust the brightness sliders up and down on the screen, using both the F11/F12 keys and the slider box available from the "Brightness" selection under "Settings".  Even though the sliders go up and down, the screen stays the same very dark level. Windows 8 64-bit is my OS. I have uninstalled and re-installed the Intel HD driver. I have shut down the laptop and turned it back on while holding the F12 (Brightness plus) button.  Yes, it sounds crazy but someone mentioned it on another thread so I figured what the hell.  It was useless, though. I have rebooted several times. Anyone have a clue as to why one simple mistype has apparently hosed my computer, and better yet, anyone know what I can do about it? Thank you.  












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A:IdeaPad P500 screen went dim

Here is a cut and paste from another topic I found through laborious searching.  My P500 is basically a Best Buy packaging of a Z500, so I figured I'd give this a shot, and it worked!  Hope this helps others. khoofi  ?09-20-2013 09:55 AM Finaly finaly after 5 hours searching, I found the best solution: 1- install latest driver of Intel Hd Graphic 40002- install latest driver of your graphic card3- This step will fix the problem:- go to registery by regedit and change the value to 0xf048 [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000]"FeatureTestControl"=dword:0000f048 OR[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0001]"FeatureTestControl"=dword:0000f048 this will fix the problem.

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RELEVANCY SCORE 38.4

Hello All, I bought the Lenovo Ideapad 300 for at least two weeks. I fixed the sound issue. But now I have another issue. It froze on me after the latest Windows update. Right now I am waiting 10 hours for the battery to die. What else can I do to unfreeze it faster? I just wish that I can get easier access to the battery? than to unscrew some nails.

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RELEVANCY SCORE 38.4

I bought this laptop 2 days ago on 15th August and after a day I started to get bluescreen error messages which says "SYSTEM_SERVICE_EXEPTION". I tried to put the dump file I found, under the thread but appearently I can't.

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RELEVANCY SCORE 38.4

When I go to power on my laptop the power light comes on and so does the light at the top, you can even here it powering on but the screen stays black. Is there any solution to this problem?

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RELEVANCY SCORE 38.4

I forgot to put my ideapad 300 on the charger the other day and it died, and now I can't get it to turn back on. It goes to the lenovo screen (but it's really really dim), and then it goes black again. It makes sounds and the little lights turn on when I press the power button. I've seen other things online say to remove the battery, but I'm not comfortable with doing that since it would basically require taking the whole laptop apart. Any suggestions?

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RELEVANCY SCORE 38.4

I just bought ideapad 110 and i realized there's a problem in the screen's frame on the left side of the frame when i touch it, it gives a sound of the plastic like it's not fixed well on the screen but there's no space between the frame and the screen so i don't know this is consider as problem or it's normal i contact the shop where i bought the laptop from and they told me to contact lenovo I need help ?

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RELEVANCY SCORE 38.4

So when i turn my laptop on the screen is black. I ve had this problem before and i sent it to fix it. They said the bios was corrupted and the solution was to upgrade the bios but now i m having the same problem again. Is there something i can do to fix this in stead of sending it back? I really need my laptop now.. Thanks! 

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RELEVANCY SCORE 38.4

I have bought ideaoad 320 15 AST today, after setup windows 10 and all drivers the laptop restart after restart i use it and suddeny show blue screen with error [Video_TDR_Failure (Atikmpag.sys) ].What should i do now?


























IMG_20171228_195416.jpg ?1952 KB

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RELEVANCY SCORE 38.4

 Hi there, I want to replace my device's default screen panel (1366x768) with a FULL HD (1920 x 1080) panel. I didn't open the case of my laptop to see the serial of the panel cause of warranty situations. I've talked with local Lenovo technical service in here to replace it but i learned that they don't have any screen panel replacement service for my laptop model. So i want to change it myself with a suitable panel.  There're some different panels written in the Hardware Maintenance Manual for this device; HD-AG, AUO B156XTN03.4 HW0A HD AG S LED1 NB LCD 18200763HD-AG, CMI N156BGE-LA1 HD AG S LED1 NB LCD 18200764HD-AG, BOE HB156WX1-600 HD AG S LED1 NB LCD 18200765HD-AG, SDC 156AT29-401 HD AG S LED1 NB LCD 18200706HD-AG, LGD LP156WHU-TLB1 HD AG S LED1 NB LCD 18200766HD -G, AUO B156XTN03.2 HD G S LED1 NB LCD 18200449HD -G, CMI N156BGE-LB1 HD G S LED1 NB LCD 18200450HD -G, BOE HB156WX1-500 HD G S LED1 NB LCD 18200767HD -G, SDC 156AT29-L01 HD G S LED1 NB LCD 18200705HD -G, LGD LP156WHU-TLA1 HD G S LED1 NB LCD 18200768 I don't know which one is attached. I'll be glad if any Support Specialist can assist me to find out which panel is attached to my device right now. So i'll be able to search for a FULL HD one that suits. Thank you.











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A:Ideapad Z500 Screen Replacement

hi dannykeane,
 
Thanks for using Lenovo Forums!
 
Can you send me a copy of your System's Serial Number through Private Message only..
 
ill try to check it with Tech team if we can pull it up
 
Regards
Solid Cruver




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RELEVANCY SCORE 38.4

Dear Lenovo, I bought this new laptop two weeks ago. It had zero issue until last night when it started to have a huge area of shadow at bottom right corner of the screen. Pressing the corner would fix the problem for the moment and the shadow is seemingly getting larger. Here's the picture.I'd like to know if I can take it to somewhere that has partnership with Lenovo for quick repair.

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RELEVANCY SCORE 38.4

My Lenovo ideapad 310-10icr screen became blank. It charges to full and opens as usual. Could anyone suggest a solution?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 38.4

Hai

I am using a Ideapad Z580 with Windows 8.1 64 bit.
All was working fine.
But I formatted the C drive and reinstalled my Windows 8.1 OS.
Then I installed all my drivers.
After a reboot the screen started to jump(flickering).The top part of the screen(small portion) is appearing and disappearing in the bottom area.
I tried to change the refresh rate.But it is locked in 60,and no other options are available.

What could be the possible problem and is there any solution????

A:Ideapad Z580 screen flickering

Are you using the lenovo driver from here? Intel Video Driver for Windows 8.1 (32-bit, 64 bit) - IdeaPad Z380, Z480, Z580 - Lenovo Support (US)

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RELEVANCY SCORE 38.4

I would like to know if it is possible to "upgrade" my display panel from full HD of lenovo ideapad 15 isk into 15 Ultra HD? I will consider such replacement soon. Thanks for your answer! 

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RELEVANCY SCORE 38.4

Hello, I'm having a problem with my laptop's LCD screen, it has started few days ago when i noticed that the backlight goes off and on like crazy, and then remaining on like normal. yesterday it did that again , and after a while the light totally went off. The screen is showing content and when working with an external monitor it all works fine , the computer works fine, but the screen is 0% bright i.e no lights at all, i can still see content with external light but its very dim. Today light came back and now has gone again. It's like the screen faces a shortage in electricity or something, This is frustrationg , please help. What should i do PS: i believe this has nothing to do with drivers or system, its material problem in the hardware.

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RELEVANCY SCORE 38.4

Shortly after the Window's 10 update my computer all of a sudden the following happens. The screen will go black and you have hear the hard drive running. Anyone having this problem and if so any idea how to fix it?  

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RELEVANCY SCORE 38.4

I have a problem with flickering screen which sometimes is very intensive, sometimes not. Mouse pointer is also behaving strangely according to flickering intensity. I tried reinstalling OS, drivers and finally found that the problem is caused by Intel UHD Graphics 620 drivers. Tried these from Lenovo website, also generic from Intel website, but result is the same. Other drivers (including BIOS) are up-to-date. External monitor (with 620 drivers) and BIOS/Windows install screens works great, so I gues the problem is not in hardware. Now I have to use default Microsoft basic display adapter, but with this I am unable to connect external monitor. Is it worth waiting for new drivers? Or should i give back this computer to warranty (bought only yesterday). Laptop specs:i5-8250U 1.6Ghz8GB DDR4 RAMNVIDIA GeForce MX150 2GBSamsung 850 Evo (changed instantly after buying)

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RELEVANCY SCORE 38.4

An Ideapad 110 notebook is used by an old person.
He is comfortable with a 800x600 resolution but it takes only the central part of the screen.
Oher available resolutions fit all the screen but look less comfortable.
How can I add a custom resolution that looks like 800x600 but fits all the screen?
Regards
marius
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 38.4

I have a lenovo ideapad 500 -15ISK with a flickiring screen that can only be topped by disabling the intel graphics display adaptor. However, when i contacted an agent working at intel he said that the problem is in my hardware and when i made a ardware diagnostics on the website i got this code :W1TMUT3U3-KQ5PD5
 Help would be really really appreciated.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Ideapad 500-15ISK - flickiring screen

Hi there, Duaahany
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Does the flickering happens with external monitor?
 
Can you run a few tests from this link -
http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools
You should try Storage test, memory test, motherboard test, CPU test.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 38.4

Hi, my sons Z500 screen has cracked and I am after a replacement screen. This is the non touch sensitive screen and has a gloss finish. Could anyone tell me if Lenovo used just one screen for this laptop or if they used a couple of different types of screens during manufacture, like some other companies. I know I can remove the old screen to have a look at the specs, but my son is still using the laptop with an external monitor and would prefer me not to take his precious computer apart until I have the new screen. Any help will be very appreciated.many thanksIan

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RELEVANCY SCORE 38.4

I looked over internet and i didnt find solution so ill post my issue here. My lenovo ideapad 110 cant boot up after lenovo logo i have black screen. My hdd is detected in bios.I tried to use OKR system recovery but when i choose any other option than BIOS setup i have black screen. I drained all power from battery and it didnt worked either. Caps lock and num lock are still responding when black screen. I can only access bios from okr button any other button combinations doesnt work. I cannot access any advanced options too only black screen after lenovo logo. Please help! System win10 64bit. 

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RELEVANCY SCORE 38.4

I was watching a video on youtube and my screen went white though I could still hear the music.  I pressed the on button to powere down and then restarted the laptop, the screen is black.  I have connected to my tv using HDMI and it displays on it ok.  Tried various checks, diadnostics but still a black screen on the Laptop. not good when only a week old, any advice.  Seen the one about removing the battery but would have to remove the base off the laptop would rather just send back?

A:Ideapad 500 Screen Stopped Working

Any help? Got to send back in a couple of days, probably order a different make? Had 3 dells and no issues so probably go back to dell

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RELEVANCY SCORE 38.4

Hi there, i've Ideapad z500 & screen is damaged, how can i get a replacement ? is it possible to upgrade the screen from 720P to 1080P ?

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RELEVANCY SCORE 38.4

Hello, I'm having a problem with my laptop's LCD screen, it has started few days ago when i noticed that the backlight goes off and on like crazy, and then remaining on like normal. yesterday it did that again , and after a while the light totally went off. The screen is showing content and when working with an external monitor it all works fine , the computer works fine, but the screen is 0% bright i.e no lights at all, i can still see content with external light but its very dim. Today light came back and now has gone again. It's like the screen faces a shortage in electricity or something, This is frustrationg , please help. What should i do PS: i believe this has nothing to do with drivers or system, its material problem in the hardware.

A:Screen backlight problem in my ideapad 300

Hi makhloofy , 
 
Welcome to the Community Forums. 
 
The way it shows fine on the external isolates the issue with the LCD panel itself.
 
Possibility of hardware failure is apparent specially if display goes on /off when changing the angle of the lid as if the cable connection is being changed or the LCD backlight is not ok and also having the same issue in the BIOS.
 
Best to call in technical support for possible service (inwarranty repair) else reseating LCD connection may help. 
 
Hope this help answer your query.
 
Regards

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