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restart problem

Q: restart problem

my sister turned her computer on and the bios screen suddenly appeared.
she exited bios and it began to start up as usual until after the windows logo went away. a screen apeared asking whether to boot in safe mode...etc. she chose normal startup and then the computer freezes.
she restarts computer and the same thing happens. sometimes the computer doesnt boot up at all. it seems to stay in hibernation?!?

tried to start windows in safemode and it still freezes.

is this bios problem or windows problem or hardware?

thanks!

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RELEVANCY SCORE 200
Preferred Solution: restart problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 44

I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

A:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

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RELEVANCY SCORE 37.6

Hello everyone,

Insert any USB device to this computer, Computer keeps restarting and it wont stop doing that until I remove the usb device. I tried with all the usb ports on this computer and problem is the same. Even by hooking up a usb keyboard or mouse, computer wont get to the login screen. it keeps on restarting. It wont even go into 'safe mode'.
Anyone have any clue whats going on and the solution to fix it?

My appreciations in advance!.
 

A:Insert a USB device to this computer, It is going to restart and restart and restart

scroll down to 400, might help.

http://www.kellys-korner-xp.com/xp_tweaks.htm
 

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RELEVANCY SCORE 34.8

Hi,For about 3 months now my laptop keeps restarting at random, sometimes several times in a span of few minutes, sometimes it?s ?restart free? for several hours, but then it happens again and is accompanied by a loud pop. I?ve tried everything that I could think of (reinstalling system, drivers etc), but nothing seems to help. The problems seem to escalate when I run games, even those that do not require powerful specs such as old rpgs. One thing that I can think of that could have caused this is that I used to have a lot of tabs opened in chrome and that could put a strain on the laptop. I understand that this is probably not enough to come up with a solution so please tell me what kind of data should I supply.  Thank You

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RELEVANCY SCORE 34.8

I was working at my computer and suddenly a blue screen popped up (see screenshots). (UGH!).
This comps about 9 months old, maybe. I know they can fail out of the box. I'm on my little tablet to post this.
It's been on this screen that says it needs to gather data then will restart, saying 100% complete, for over 30 minutes now, and it hasn't restarted.
What should I do?
On the blue screen at the very bottom, it reads:
What failed: igdkmd64.sys
Windows did that long April update the other day, and I suspect this is related to that.
Unfortunately when I got the computer, I wasn't able to create a back up because shortly after that my external hard drive crashed. I've just gotten another one, but this happened before I could contact you all, to learn how to do back up (since it says back up for windows 7 though this refurbished came with windows 10 OS), so I don't have a back up.

What do I do. Clearly she's not going to restart like the screen says. Seems I have no choice but to say a prayer and hit the power button....but wanted to check here first.
Thanks.
 

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RELEVANCY SCORE 34.8

Hi Guys - I have just bought a new hard drive, formatted it, done a clean install of Windows XP Home and service pack 2, but now whenever I go to restart the machine it comes up with 'Error loading operating system'. It boots normally from being turned off. Basically, 'C' is set as Drive 0 (which is set as first in boot priorities with no other booting devices) and I have a second hard drive 'E' as Drive 1. I looked in disk management and C was set as 'system' while E was 'active'. Could it be anything to do with this?

Any help much appreciated!

A:XP Restart Problem

Anyone?

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RELEVANCY SCORE 34.8

My HP PC has been having an odd issue these past few days. The computer will start and load then quickly flash a blue screen telling my that my PC ran into a problem and needs to restart, then it will go to a screen where it says it is preparing automatic repairs and then finally it will go black shortly after, with the computer still running. I thought it was a hard drive issue, and I purchased a used one from the local technical store and installed it, but this time I got a screen saying there was no boot disk has been detected. Where is this issue coming from??

A:PC ran into a problem and needs to restart

On the old hard drive, mash F8 as soon as the computer starts booting. A prompt will come up, select "Safe Mode".

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RELEVANCY SCORE 34.8

Every time i start a game or 2 and more programs at once my pc restarts,i've tried many things and they haven't worked...Pls Help
1st file is before debugging and 2nd is after debugging minidump, i hope it helps..
Cheers

A:PC restart problem

Run --> DRIVER VERIFIER - Windows 7 & Vista

System information needed --> BSOD Posting Instructions


jcgriff2

.

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RELEVANCY SCORE 34.8

Hello! First of all, sorry if I posted in the wrong section, but I am new to this forum and I kinda need a little help.
So, two days ago I started experiencing a problem with my PC. I turn it ON and after about 5-10 it restarts and gives me the message ""Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key". If I just turn it off and on again, it works fine. But still this is very annoying.
I tried to look up this error on the internet, but I couldn`t find anything useful.
So, what can it be the problem ?

PS: This thing started two days ago when I bought a new USB wired mouse. Could this be the problem?
 

A:PC Restart Problem

Hi and welcome to TSG.

Firstly we need a bit more information about your PC in order to make any kind of informed response. Please provide the following:

- Exact make and model of the PC, assuming its a prebuilt system like a HP or Dell etc?
- If it is a self / custom build, please provide make and model of the motherboard, CPU, RAM, harddrive(s), power supply etc. The more information the better.

For some basic information please download the TSG System Information Utility (linked in my signature), run it then copy and paste the information shown into a reply here.
 

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RELEVANCY SCORE 34.8

Hi..I m confusing with my XP pro due to restart, in diffrent time intervals..My board is Asus P5ld2 SE and grafix Geforce 7300 LE ..All my drivers are up to date..I m using StopZilla 5.0 and it catchs the above trojan.win32.Mal!gen and removes (i.e. it says ) ..but while rescanning it founds the same malware..how can I solve the problem..thanks..the error code is given below..

BCCode : 1000008e BCP1 : C0000005 BCP2 : BF812673 BCP3 : B149D620
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

A:XP pro restart problem..

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart th... Read more

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RELEVANCY SCORE 34.8

Your PC ran into a problem and needs to restar

A:Your PC ran into a problem and needs to restart

sus3 wrote:Your PC ran into a problem and needs to restarHi, The best resolution for that is by performing a REFRESH. Note: By performing reset you will loose all of your files in the process. Recovery Manager asks you if you want to reboot and enter the recovery environment. Click OK.Figure : Confirm System Recovery (HP Recovery Manager Summer 2014 and earlier)Figure : Confirm System Recovery (HP Recovery Manager Fall 2014 and later)The computer restarts. If the recovery partition on the hard disk drive is functioning correctly, the Choose an Option screen displays. Click Troubleshoot.Figure : Choose an optionOn the Troubleshoot screen, click Recovery Manager.Figure : Troubleshoot screenOn the operating system selection screen, click Windows 8.1.Recovery Manager opens.Figure : Operating system selection screenOpen Minimized Recovery.HP Recovery Manager Summer 2014 and earlierUnder I need immediate help, click Minimized Image Recovery.Figure : HP Recovery Manager main screenHP Recovery Manager Fall 2014 and laterUnder Help, click Minimized Image Recovery.Figure : HP Recovery Manager main screen Follow the on-screen instructions to perform a recovery. For more information, see the HP support document Performing a System Recovery (Windows 8). note:If the recovery partition on the hard disk drive is not functioning correctly, you need to run a system recovery. http://support.hp.com/us-en/document/c03483233#AbT0




"Education costs mo... Read more

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RELEVANCY SCORE 34.8

Hi Everybody
I Am Using Hp Envy Dv6 7273ca with Windows 8 That Came Pre-Installed In My Laptop And It's been 5-6 Months and Everything Is Working Flawlessly..
Today Something Very Strange Happened when I Tried Restarting My Laptop It Went On To the Screen Where it Says "RESTARTING" But It Never Restarted it stuck on to it like 4-5 minutes Then i had to Manually Shut It Down..
The Second Time It Happened When I Was Shutting Down My Computer And same Happened It Stayed On "Shutting Down" Screen for 4-5 minutes Then Went On To a Black Screen for 2 minutes and it restarted even though I Chose Shut down Option..
One more thing when it restarted it showed an error YOU PC RAN INTO A RESTART PROBLEM
Any Help Would be Really Appreciated

A:Restart Problem

Hi there,

Is your F8 function enabled, if not please follow this Tutorial?

Then, logon to Safe Mode and see if you're able to log on without any issues.

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RELEVANCY SCORE 34.8

I am experiencing random restarting with my pc, it is not the sasser.exe or w/e other ppl get cause i dont get any warning when it does it, juss bam black screen then reboot. I origionally thought it was b/c my power supply wasnt big enuf for my video card, but i juss recently purchased a new power supply 300w which meets the specs of my vid card. The pc has been reformatted 3 times and the problem hasnt changed each time everything is secured tight inside the system i have checked multiple times, so i dont think it is shorting out, any ideas or things i can try would be awesome. :)

A:pc restart problem

what spec is your card?
your 300watt probably pumps out 200 - if that.

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RELEVANCY SCORE 34.8

Hi,  I purchase this Acer Aspire E 15, model E5,573G-76NF,  in Singapore June 2015. This laptop come with a Windows 8 and I subsequently upgrade it into Windows 10 when it launched.  This works well for a few months until 2 months ago it started showing this blue screen of 'Your PC ran into a problem and needs to restart'. Yesterday, I faced this issue again and NO LONGER can get into the desktop screen. Here are the situation, once startup, the screen with ACER logo came alive, after running, next screen appear is this blue screen. After it restarted, under the acer logo, a "Preparing Automatic Repair" will appear, next screen appear again to the deadly bluescreen "Your PC ran into a problem and needs to restart. We'll restart for you.". Under the message, here are the list of issue which appear randomly on the blue screen after numerous restart: SYSTEM_SERVICE_EXCEPTIONKERNEL_AUTO_BOOST_INVALID_LOCK_RELEASEMEMORY_MANAGEMENTKMODE_EXCEPTION_NOT_HANDLEDDRIVER_IRQL_NOT_LESS_OR_EQUAL (rdyboost.sys)DRIVER_OVERRAN_STACK_BUFFERIRQL_NOT_LESS_OR_EQUAL  Since purchase, there was no CD provided, I have prepare a USB flash drive, using MediaCreationTool.exe from Microsoft website to create installation media, enabling me to boot. However, this does not worked. Next, I use a windows 10 CD rom to boot the laptop, same issue, it doesnt work.Next, I try press Alt+F10 when boot, under the Acer logo, it appears "P... Read more

A:Your PC ran into a problem and needs to restart. (...

you press Alt+F10 at boot, are you able to enter windows recovery? to be able to boot from USB or DVD, enable F12 boot menu on BIOS, then at next boot press F12 and choose your bootable media. http://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/...

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RELEVANCY SCORE 34.8

My computer occasioanlly restars itself, i would be using the cumputer and then it jsut retarts without warning or anything, after i relogin i send an error message to microsoft and they say it because im missing some update and they tell me to update it but there isnt that update for my computerit says 10/100 Ethernet Adapter (an983.sys)

can anyone help me?
 

A:Self Restart Problem

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RELEVANCY SCORE 34.8

Hey all,

Whenever I install a program that reboots (offers to and I select yes) the computer, or whenever I use the start menu to restart the computer, it restarts, but when I get to the login screen, it's locked up, can't move the mouse or anything. I hit the restart button on the front panel and everything is fine. Any ideas as to what it might be?
Thanks,

Vince
 

A:Restart problem

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RELEVANCY SCORE 34.8

Whenever i open a folder containing video files the computer freezes the cursor will not move. then the computer restarts its self and there is not way i can stop it doing this. Any one have any ideas what might be wrong?
 

A:Restart problem

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RELEVANCY SCORE 34.8

Hello i previously posted a restart problem in the following link, http://www.techsupportforum.com//mic...-restarts.html
and i found something new info, so i was wondering if any1 can help me?

"i ran sfc /scannow, but no problems were found and i have my computer connected to the internet via an ethernet, i unplugged it and run several programs that made my pc restart and they worked fine. so i assume is the ethernet card, can this be solve by switching place, or do i need a new one?"

A:Hello, Please help, Restart Problem...

First I would try to reload the NIC drivers. Go into the Device Manager, find the entry for the NIC, right-click it and select uninstall. Reboot and see if this helps. If not, go the the NIC manufacturer's website and download the newest drives and use them.

If those don't work, buy a new NIC ... they are cheap.

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RELEVANCY SCORE 34.8

Guys, I am facing restart problem in my PC. Whenever I am trying to restart my system,the system hangs. The LED of DVD RW remain On without any blink and HDD LED remains off but the power LED remains on.My Computer Specification is:

Mobo- BIOSTAR G31
CPU- Pentium D
RAM- 3GB DDR2
Sata HDD
PATA DVD RW

Please help me out from this. My computer is Working fine when I start it.2 days before I installed my new motherboard with new drivers. At the time of motherboard Installation accidentally I bend some the pin of CPU Socket then I tried to straight them but I was able to straight them only 70% not fully. Is there any problem due to this.

Please help.

A:Restart Problem:

Yes that is bad on so many levels, but here what see if u can straighten them 100%, also check and make sure your heatsink is warm after the computer is on for a few min,

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RELEVANCY SCORE 34.8

The problem started when I reformatted my computer. All went smoothly up until I tried to install WoW(World of Warcraft), where it kept getting an error on the third disc. After doing some reading on WoW forums about installation problems, I found a common error was a RAM problem and that I should copy all the install files to the HD, and install from there. I do this, but now the computer restarts about halfway through the installation. (The computer also restarted while browsing the internet trying to install with cd's). The computer did have some problems with restarting when I first got the computer, but then it stopped and never restarted spontaniously again until after the reformation. So far (from advice I found on other similar posts on this website) I've tried changing the RAM frequency to 166mhz, down from 200. I've also tried moving the two sticks of ram around (2x256), from their original position (1 & 3) to slots 1 and 2. This didn't work. Then I tried switching the two sticks, which didn't work either. The next step I'm going to take is to try and put one stick in at a time, in each of the three slots. If that doesn't work, I'm going to grab a stick of ram from my other computer, and try it in the problem computer to see if its a problem with the actual Ram sticks. Anyone have any idea why my computer is randomly restarting (only during the installation of WoW, and while browsing the internet).

The computer has an AMD... Read more

A:Restart problem

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RELEVANCY SCORE 34.8

Hello. I have an Asus A8n SLI deluxe mobo. with an AMD athlon 64 3700 2.20 ghz cpu. I just built this computer but am having troubles. The computer starts up fine. However, the computer will not restart, when i attempt to restart from windows, the monitor and keyboard turn off and i can hear the computer still running. THen i have to turn the entire computer off manually. It will turn back on, but no response from monitor and keyboard. I then have to turn it off again. And the only way to turn it back on with the monitor and keyboard working, is to take out the mobo battery. It does not turn back on without taking out the mobo battery. When I turn off the computer from windows, it shuts down fine. But i have to keep the mobo battery out for it to all start backup again. Also, when I attempt to go into the BIOS setup andmake changes, when I press Exit and Save changes the monitor and keyboard shut off but the computer is still on. If I press exist and discard changes then it continues to start up perfectly. Does anyone have any idea what could be wrong? Any help would be GREATLY appreciated!!!!! Thank you
 

A:restart problem please help!!

Hello and welcome to techspot

I think most probably is your BIOS settings problem arise because when you restart the computer, the computer are entering BIOS settings and probably the settings were screwed so u need to reset it (by removing the battery).

Have you checked your BIOS settings? Any weird values or options there?
It might be a gpu settings error in the bios.
 

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RELEVANCY SCORE 34.8

So heres the deal, I have a multitude of problems from the computer I have built myself. It used to run fine but for a while its been having trouble. It will freeze randomly, and in trying to fix this problem I may have made things worse. I cannot get my computer to boot properly. Ill start it and it will work but whenever I try and run a tool that checks for problems on restart once it powers down it fails to boot up. Nothing no screen flashes no nothing. When I try to run system restore it gives me an error "Catastrophic Error ( cyclic error) something like that. I really would like to get this fixed, I've put a lot of money into this computer. I feel like if I could just get it to be able to restart I could try and fix the problem easier.

Specs: Windows 7
GTX 295
I7 650
6 GB memory
Asus Motherboard

A:PC Restart Problem

Hi Welcome to TSF

from the description of the problem it sounds like power supply issue
Do you have another power supply you can borrow to test with

What is the make and model of your current power supply?

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RELEVANCY SCORE 34.8

Hello to all Members of Techspot
i here by state my problem any one who will participate or been through this problem please help and will appreciated atmost...
When i have Push my PC case power button it starts for seconds and then restarts
i all happens before Intels Logo that come when we usually turn on our PC .when this process is done twice and then i start my computer again it works well .please help
its been 2-4 days i have been facing this problem never seem before...Is it a mobo problem..

Thanks
Muhammad umar
 

A:Restart Problem

Try replacing the power supply
 

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RELEVANCY SCORE 34.8

Recently I've been having a problem with my PC: it restarts for no apparent reason, especially when I initiate some task such as opening a new webpage or program. It started a few weeks ago and I thought nothing of it, as my PC has a tendency to miraculously find its way into--and then back out of--the weirdest situations. But it got to the point on Friday at which I couldn't use it at all. So, thinking it may have been a virus of some sort, I went ahead and formatted my hard drive. I was running only one hard drive with an OS, so if there was a virus it would be on there, and a format would solve my problem. I soon found that the problems were persisting, and soon it got so problematic that I couldn't even boot the computer up at all. The first time I would start it it would tell me that my CPU frequencies were badly adjusted before and ask me to reset them. Then I would do that and when I saved and exited, the computer would leave me with a blank screen. Fiddling with the BIOS, I eventually figured out thtat setting the CPU-RAM frequency ratio to 1:1 instead of "auto" let me get farther. Once I had got past the initial boot screen, I was presented with this message:

TRAP 00000006 ==================== EXCEPTION ====================

tr=0028 cr0=00000011 cr2=00000000 cr3=00000000
gdt limit=03FF base=00017400

cs:eip-0008:00404964 ss:esp=0010:00060E8C errcode=0000
flags=00010086 NoCy NoZr IntDis Down TrapDis
eax=00000081 ebx=00000005 ecx=0000A500 edx=... Read more

A:restart problem

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RELEVANCY SCORE 34.8

I have a AMD Phenom II X2 550 3.10ghz, for some reason it is not allowing my pc to restart, when i choose and click on restart my pc closes down and it turns back on but the monitor stays off and i have to turn it off by holding the power button. I was in the bios settings overclocking it to 3.4ghz and i saved the settings and closed bios and the pc restarted ok, i then tested it by restarting a few times and it was successful, so i went back into bios and put the settings back to normal and closed bios and guess what the same problem.

To fix this, all i done was go back into bios and changed the multiplier and voltage option from auto to x15.5 3.10ghz (which is the default multiplier and speed etc) and closed bios and restarted happily without any more hassle. When i have multiplier and voltage set to auto the default is x15.5 3.10ghz.

Any ideas ppl?????/

A:My restart problem.

I now understand why this happened.

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RELEVANCY SCORE 34.8

Whenever i attempt to use my video driver in more then a standard way (viewing a video, playing a game like warcraft 3) the computer flickers and restarts. I turned off restart at system failure, and the error message was stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA. The associated dll file causing the corruption is sisgrv.dll, which i believe is my video driver. I tried to reinstall the video driver of mobo manufacturer website, but it did not help at all. The processor is an amd athlon xp 2800+, 1 gig of ram, asrock k7s41. I bought the computer several months ago and it had been working find up until now. I ran a pc doctor thing (pc mighty max, the demo version) and it gave me some errors, the only severe one is that theres a corrupt start up file in the system32 folder (dumprep 0 or something to that effect). You have to pay to have it repair the problem, so i havent done that yet. Any help would be greatly appreciated. Thanks.
 

A:Restart Problem

If the problem is limited to a dll file in the system32 folder, you can enter your windows disk, boot from it and go into the recovery console.
Do a copy of the file from the disk and write over ther corrupt file, this should fix that much of the problem.
 

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RELEVANCY SCORE 34.8

I have recently been having a problem with restarting my computer. It no longer restarts whenever I click Restart or when a program wants to automatically restart it, it only shuts down completely. I have Windows XP and first noticed this happening after installing Wintasks, and a new downloaded program called TuneUp Utility. I removed both these programs but it made no difference. Has anyone got any idea what could be causing this?

A:Restart Problem

Use the Windows System Restore utility to restore your system state to its previous working condition.

To access System Restore

click start/programs/accessories/system tools/system restore

Choose a restore date from before the problem began.

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RELEVANCY SCORE 34.8

Dear sir
i am saud alam working as an IT assist eng. I have a problem in a client machine whenever i try to restart xp machine it gets shutdown by itself. unable to restart the system. will u plz help me.
with thanks
saud alam

A:restart problem

Hello saud alam

1. At which point of the bootup process does it shut down?
Is it after the manufacturer`s splashscreen, or after the XP logo, or where?

2. Have you tried booting into Safe Mode?

3. Has anything just been installed or updated?

4. Have any changes at all just been made?

5. Are there any error messages?

.

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RELEVANCY SCORE 34.8

Hi. hope this is in the correct place.

Whenever I install software and it says in order to complete the install you must restart your computer, the system will not restart untill I press the shutdown button in order to turn it off and back on again.


A shutdown occurs and a screen comes up with the option to press F2 to goto set up. This screen then goes away and re-appears without the option visible. the proccess then just hangs until I press the off button then turn the pc on again when it re boots normally and all is ok.

The same thing happens when clicking on "restart" from the start button.

The system will boot up ok from cold and everything else on the pc is "normal" The problem occurs whether Hibernate is on or off (I normally switch this off) and whether sleep is activated or not.

windows 7 64bit service pack 1 installed fully updated.

Any ideas appreciated

A:restart problem

Run SFC -SCANNOW Command and if necessary a Repair Install if you can locate an installer with SP1 (not slipstreamed), otherwise you'd have to uninstall Windows 7 Service Pack 1 (SP1)

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RELEVANCY SCORE 34.8

hello everyone here is my problem: i am setting the display to turn off after 10 min so every time i wake up the display i see the massage ( your pc run into a problem and need to restart ) anyway for now i am setting it to never turns off until i fix this problem the problem started after i updated my drivers using driver reviver i guess

A:pc run into a problem and need to restart

I'm the same message, and I've also noticed a couple things out of place...
First is that I'm getting lousy internet speed, and I know it's not just the browser. I like playing games on Steam, and this was where I noticed the laggy internet.
Normally, I get somewhere around 1.8-1.9 Mb/s. Last time a few of my games updated, they got up to around 300+ Kb/s and dwindled down to literally nothing. I'm going to run a virus scan, but just in case it doesn't turn anything up, I find it wise to share.
Next, is that I was looking through the problem reports, and found a report for a driver that seems to be otherwise non-existent on my laptop. (Mine's an ASUS K55A, by-the-by.) The driver was Intel Rapid Storage Technology Driver. I looked through programs and settings, Device Manager, and even through my entire C drive! (With the hidden files and folders showing, of course.)
I looked it up, and apparently, it's getting problems everywhere. Maybe I'm looking at the wrong sources, but my laptop runs without it, so I'm not entirely convinced that I need to install it.
Anywho, I'm wondering if that's anything to do with it in my case, or not.
Also, I figure I should share that it's usually when I leave my laptop open with any more than two items running. It doesn't seem to matter what Items, although Chrome is usually in the mix.

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RELEVANCY SCORE 34.8

Hi guys ,

My pc seem have restart problem ! I dont have shutdown problem . Just when i click restart or after install solfware i need restart it just dont restart itself .

I have SuperAntiSpyware installed only .

Im Vista user .

Lg

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RELEVANCY SCORE 34.8

What a Problem !?

I Dont Know Reason. How-to Slove It ? I Dont Like This Blue Screen : (

A:Your PC Run into a Problem And Needs to Restart

we need more info about you computer ,make ,model ,processor .ram ,ect ect ,and how old it is ,anything you think might help with solving you issue

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RELEVANCY SCORE 34.8

Hello My computer spontaniously restarts when i do a disk clean up, virus scan or any type of scan as well as when i play games... if i uncheck the restart option availaible a blue screen comes up.. but i've read many of this restart problems and all sums up to be the ram my DDR is 512mg but in my computer specs it only reads 384mg is this normal.. can this be causing the problem?
Mircosoft Windows XP Home Edition
Version 2002
Service Pack 2

AMD Athlon 64 Proccesor
3300+
2.41 GHz, 384MB of RAM(my actual RAM SUPPOSE TO BE 512)
 

A:Restart WIth a (might be) problem HELP please

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RELEVANCY SCORE 34.8

DESPERATE NEED FOR HELPReceived an HP 15 Notebook Pc in February of 2016.Was researching birthday gifts for the husband last night, and when I come back to do further research, I keep getting a screen that states," Your PC ran into a problem and needs to restart. We'll restart for you.If you'd like to know more, you can search: ntsf_file_system" (or fat_file_system)"I'very done some research and hear that this is similar to the blue screen of death...My windows disc that I keep reading that I need was pre-installed on the computer when I got it, AND I have a lot of important files on this computer (ie. Family photos including my sons birth, important work files, etc)I've never been so stressed out over a computer, before...I have a project for work on this thing that is due on tuesay and I cannot even make it passet this stupid screenAnd when I attempt to call into HP support, they are closed due to the time and the holidyIs there ANYONE who might be able to help me or provide me with advice?I can't take it in to a repair shop either because due to holiday... theyre closed. And I hardly have enough money to get by until pay day!PLEEAAASE help?

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RELEVANCY SCORE 34.8

Greetings,

I have a problem, I'm new here I hope this is the right board to post it.

Pc loses power and restarts, this happens mostly while I'm watching stuff on VLC player, sometimes while doing nothing.

never happened while playing games.

I did a stability test for a few minutes and I'm posting the results. Maybe someone can spot something out of the ordinary.
http://i.imgur.com/X29m3HB.jpg

The way the pc restarts makes me think its a voltage problem. But I'm no expert so I'm not sure.

my spec:

http://i.imgur.com/dlZl64K.jpg

any help is appreciated

Regards.
 

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RELEVANCY SCORE 34.8

hey guys,

my computer boots fine from being turned off, but if I ever try to restart it comes up with 'A disk-read error occured, press Ctrl-Alt-Delete to restart'. If i restart exactly the same thing happens and there's no way out without physically turning it off and booting from there.

Any ideas? I'm running XP home and have 2 hard drives C and F.

A:restart problem

check your temps and voltages with speedfan
http://www.majorgeeks.com/download337.html
download and run the h/d manufacturers dionostic utility on the hard drive
if it comes up clear run
chkdsk /r
when you restart go into the bios and see if it is still seeing the c drive it may be a faulty cable

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RELEVANCY SCORE 34.8

i have a pc (hp pavilion t540.uk) with xp sp1 preinstalled.after updating to sp2 i have a restart problem, ie fails to resart. i've booted up in safe mode and pc restarts ok, but when in normal working upon tring to restart pc hangs while tring to restart and monitor turns itself off but pc still on. thanks, please any sugggestions chris.

A:restart problem

i still have problem pc fails to restart, upon restart black screen(showing monitor going to sleep mode) but power fans etc still working.the only way i can restart is to hold the power button on to turn the pc off and start again but this does not resolve my restart problem, thanks any suggestions chris

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RELEVANCY SCORE 34.8

Hello,

I've AMD Athlon 3600+ on Asus A8N-E Motherboard with 1GB RAM.
I've installed Win7 a couple of weeks ago and it worked just fine until yesterday, when the restart problem appeared: when I try to restart the machine, it shuts down all programs and windows, but it won't restart the hardware - it hangs on the black screen, when the monitor displays "no signal", but there's no actual restart. On the first time when I push the restart button on the PC nothing happens, and only on the second push the system restarts.

I don't even know if it's a software problem, or my motherboard tricks me...

Thanks in advance!

A:Restart problem

Hi rainbringer, welcome to the forums.

Firstly what software have you recently installed? More importantly, AntiVirus, some have been known to halt the Shutdown/Restart process. Also, what build of Windows 7 are you using?

This info could be invaluable when it comes to helping solve your issue




Jeff

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RELEVANCY SCORE 34.8

I am having a problem when I select the restart button at shutdown. The computer will restart and go to the normal password window. At this point, the system locks. You have to push the reset button on the case or completely shut the system down via the power button. The HJT forum suggested I run this command: sfc /scannow. It requests for me to insert the Windows XP installation disk. The PC was purchased for me in another state. The Windows XP software was not given to me at this time.

What do I need to do to fix this issue?

Sonya

A:XP Restart Problem

is there a recovery partition on the computer,what brand is it
you cannot do much without the disk if there is'nt

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RELEVANCY SCORE 34.8

Hi iam hope some body can help me

Ive just finished building a new computer and everything went fine but about 3 days after it was up and runing i recived my internal card reader.

I installed it and every think semt fine but after in stall of the card reader every time i do a restart the computer switchs off when it comes back on it is not booting from the hard drive it is trying to boot from the dvd drive.

I have unpluged the dvd drive and tryed again but it will still not try and boot from the hard drive but if i switch the computer off all togeather and then restart it it boot from the hard drive.

I have even tryed a system restore and that has not helped.

So any help or suggestions would be greatful

by the way i have removed the card reader

thank you in advance

A:restart problem

did you check your bios and make sure the harddrive is set for your first boot drive?
are thay ide drives ? if so you have to set them up as (master and slave) the harddrive being the master drive..

scrooge

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RELEVANCY SCORE 34.8

Help! I used my computer on Saturday-no problem, went to start it up yesterday and I get a prompt that says "preparing automatic repair" then it goes to a blue screen that says, your PC ran into a problem and needs to restart. We'll restart for you.
You can search online later for this error: FAT_FILE_SYSTEM as well as NTFS_FILE_SYSTEM.

It does this over and over, never goes to another screen or anything.
What can I do to fix this? I googled some other forums and have tried F8 and restarting, pulling battery and nothing worked. I left it up overnight to see if it just had to do it's thing for a few hours and woke up to it doing the same thing.
I do have windows 10, it automatically updated about a month ago. Computer is a Toshiba Satellite C55-B5200. I am not very computer detailed, I know a bit about them but not all of this technical stuff.

Anyone have any suggestions!? Thanks in advance!!
 

A:HELP! :( Your PC ran into a problem and needs to restart.

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RELEVANCY SCORE 34.8

Win 7 build 7260
Acer Aspire X3200
Athlon dual core 4050e
NVIDIA GeForce 8200

This problem occurred with RC too (which is why I 'upgraded' and reinstalled):

If the PC does a 'Restart', it gets stuck on the 'Starting Windows' screen (i.e. the animated Windows logo fails to appear). I then have to hold down the power button to shut down. When I restart manually, the 'Starting Windows' screen and animated Windows logo appear fine, but then I get the choice to either 'Launch Startup Repair (Recommended)' or 'Start Windows Normally'. I choose 'Start Windows Normally' and all is well.

Any ideas on why I can't do a 'Restart'? (Shut Downs are fine btw)

Phil

A:Restart problem

  
Quote: Originally Posted by PhilSE1


Win 7 build 7260
Acer Aspire X3200
Athlon dual core 4050e
NVIDIA GeForce 8200

This problem occurred with RC too (which is why I 'upgraded' and reinstalled):

If the PC does a 'Restart', it gets stuck on the 'Starting Windows' screen (i.e. the animated Windows logo fails to appear). I then have to hold down the power button to shut down. When I restart manually, the 'Starting Windows' screen and animated Windows logo appear fine, but then I get the choice to either 'Launch Startup Repair (Recommended)' or 'Start Windows Normally'. I choose 'Start Windows Normally' and all is well.

Any ideas on why I can't do a 'Restart'? (Shut Downs are fine btw)

Phil


first welcome to SF
did you do a clean install or upgrade?
At some point you might want to consider doing a repair. It might get rid of the restart problem
If you want to try and diagnose it. go to start type event in search and click on the event viewer. see if there are any errors there relating to this problem, and if so using the snipping tool upload a snip of a couple.

Hope this helps

Ken

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RELEVANCY SCORE 34.4

I have a problem on a windows XP Pro computer. Two weeks ago I cleaned it of several spyware and possible virus problems. Everything runs fine until you shut down the computer and restart it. Then IE and Outlook Express and Explorer.exe all quit working. If I do a system restore, then after that all works well again. But if you shut down and re-start everything quits working again. The worst spyware program that I cleaned off was Alchem.exe for which Norton Security Response website provided a solution. Anybody have any ideas on what is going on with this computer?
 

A:Shutdown and restart problem

Hi bjrawl, Welcome to TSG!!

You could post a log for us to review.
Click on this link: http://www.thespykiller.co.uk/files/HJTsetup.exe Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu and an optional shortcut on desktop.

Close out any open browsers and launch the program.
Click on "Do a system scan and save a logfile.
The log will open in Notepad
Go to Edit,Select All, Edit, Copy
Come back to this thread
And press Ctrl+V to paste the log into the thread.
 

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RELEVANCY SCORE 34.4

Hi all.i have been having a problem where my explorer.exe keeps restarting when i try to browse anything in my computer.i have process explorer open at the time and i can see it getting closed then trying to restart.all the desktop refreshes and this will happen after 10 secs of browsing anything using windows explorer.somtimes it doesnt restart at all and i am left with just the background wallpaper and have to reset my pc.i suspect this could be malware and was wondering if one of you kind people may be able to help me.one more thing,this doesnt happen when i boot into safe mode.i need to know which logs you would like me to post and i will get back with the correct ones.thanks in advance and thank you for all the help and good work you guys do here.

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RELEVANCY SCORE 34.4

I recently got a new motherboard and installed it into my desktop.
I had win7 on my HD and thought it would be a good idea for a fresh install. Well upon start up it always automatically restarts at the "Windows is starting" screen with the logo.
I have tried starting in safe mode, I have tried repairing and installing with the win7 CD and a bootable win7 usb, I have tried disabling the "Automatic restart on system failure" option. Nothing is working, it just restarts and reboots just to do it again. Im at a loss and would appreciate the help

The motherboard switch was to an alienware aurora mobo from a msi x58m
CPU: i7 920
 

A:Windows 7 restart problem

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RELEVANCY SCORE 34.4

Hi im new to this forum since i have been having this problem for a while now and i have decided to do something about it

Everytime i turn my computer on it will restart about 1-10 minutes after i log onto my account and start using the computer.
Sometimes it doesnt restart it just shuts down or freezes so i have to turn it off and start again

After about 2-5 restarts i can use the computer for as long as like without any problems which is a bit strange.

I dont know what details you guys need but heres the error report

error.doc

I have print screened the error report details in the word document

Hope to get some help soon cheers

A:XP restart repeatedly problem

Could your pc be overheating? Try download a core tempp program. It could also be you grafic card. I would open up and check see if all the fans are clean. Make sure its unplugged and touch the pc case before you touch any componants. If you use a vacume cleaner, stop the fans from spinning as it can generate a charge which can dammage pc.

Might not be the problem but worth a shot.

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