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BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

Q: BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

RELEVANCY SCORE 200
Preferred Solution: BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

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RELEVANCY SCORE 98.4

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

A:BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

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RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

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RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

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RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

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RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

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RELEVANCY SCORE 76

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

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RELEVANCY SCORE 76

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 75.6

I've gotten a few different error codes. 0x0124, 0x09c are the ones I remember or have caught. It happened last night when I was watching Modern Family on my TV through the comp. I have my tv hooked up through HDMI to the motherboard and ran on integrated graphics while my main display is hooked up through the gpu. It also randomly occurs during gameplay, sometimes when standing there doing nothing and sometimes when just engaging into some kind of fight.

Specs:
GPU: GTX 280
CPU: i5-2500k
PSU: Corsair Pro 650
MB: ASRock z68 Ext3Gen3
RAM: G.Skill 8GB (4GB x 2)
CPU Cooler: CM V6 GT

A:BSOD playing LoL and Diablo 3, watching Modern Family.

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSODS, here are some things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instructio... Read more

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RELEVANCY SCORE 75.2

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

A:BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

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RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

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RELEVANCY SCORE 75.2

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

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RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

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RELEVANCY SCORE 75.2

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

A:BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 74.4

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

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RELEVANCY SCORE 74.4

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

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RELEVANCY SCORE 74.4

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

A:BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

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RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

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RELEVANCY SCORE 73.6

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

A:Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert... Read more

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RELEVANCY SCORE 70.8

Hi all,

After a year of minimal usage of my desktop pc, I decided to play Diablo 3 again. However, I'm having frequent crashes, both during gameplay but also when browsing the web, or sometimes right after startup even. It's not caused by Diablo 3 as the crashes were there before, I just always "ignored" them before, but now I use my desktop more often, it is hard to do. They occur sometimes every 15 minutes.

The crashes: I'm pretty sure they are video card (driver) related. Sometimes I will just get a BSOD, sometimes my screen will simply go black. My eventviewer would sometimes show a message "The computer recovered from a bugcheck" or something. I was going to debug my .DMP files myself but during installation of WinDbg my pc crashed twice so I gave that up. I also removed my video card driver, reinstalled the latest version, but to no avail. I downloaded some latest motherboard drivers, but that also did not have any effect. The only thing I did not do was flash my BIOS.

See my attached debug file. Thanks for anyone willing to help me.

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RELEVANCY SCORE 70

My BSOD's started 3 weeks ago with a forced OS change, after i went from XP PRO x32 to Win 7 x64.
The machine has just had a hardware change(new Motherboard for DDR3 memory, the cooler was replaced). Reason, why i perpetrated this hardware change, was due to the high temperatures and lack of memory on the old motherboard, which i attributed to the BSOD's i was having then. Well i'm still getting these crashes, so something must be still wrong . Usually the browser crash(es) occur(s), during watching a video on the web.

In addition to the BSOD's i also have these problems(which are actually new, since they didn't occur, when i had the old setup):

1)All browsers(haven't tried IE) crash chronically(the instruction at 0x referenced memory at 0x the memory could not be read).

2)Diablo 3 crashes randomly to desktop(intervals are very shaky), plus the picture freezes and recovers to normality in 5-10secs(Display driver has stopped responding and has recovered).

3)Desktop Window Manager has stopped working (over & over).

Formatted the PC, because after running verifier.exe, i couldn't boot the machine up anymore, and i just wanted to try, if a clean install of drivers would make any difference- it didn't. I've already tried older display drivers, but nothing seems to make any difference.
Used mdsched to chk my RAM, and windows determined some problems on one of the mem sticks, so i've removed that one, but i'm still having all of the problems mentioned here.
Perhaps s... Read more

A:BSOD while browsing(Chrome, Firefox) gaming(Diablo 3), plus more.

One of your dumps shows a hardware error (0x124). Read the following thread and see if any of it's fixes work.
Stop 0x124 - what it means and what to try

Among the fixes in the above thread are a few stress tests. Before you do any of the other fixes mentioned in the thread, you should run these tests:

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Test your video card using Furmark. Watch your machine's temps and stop the test if it starts to overheat or artifacts appear on the screen.
Video Card - Stress Test with Furmark

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
Hardware - Stress Test With Prime95

Stress test your CPU using Intel Burn Test.
CPU - Stress Test Using IntelBurnTest

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

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RELEVANCY SCORE 69.6

i have a dell xps 15 L502x. it runs great, no problems with anything except streaming videos. it happens on multiple sites, Netflix being the most dangerous, and youtube the 2nd most. my computer will randomly do a sound loop for about 5-10 seconds, then bsod, it frequently says something to the effect of: "a secondary processor interrupt was not received".
this laptop has had 2 motherboard replacements, the first for a faulty power supply on the motherboard, and the second for a faulty sound card. i haven't tried a full re-install of win7 because its a nightmare. id like to avoid that at all costs.

i7 2720QM 2.2Ghz to 3.2Ghz
Nvidia GeForce 540m
intel centrino advanced-N 6230
realtek hi-def audio

im not sure what else you need to know, other than ive made sure all of my drivers are up to date- multiple times.

A:BSOD while streaming netflix + youtube, but not with gaming or DvD's

im going to assume that the files i uploaded are what you need to help me, otherwise, let me know

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RELEVANCY SCORE 69.2

Greetings.
 
So I have been plagued with a problem that has plagued me ever since I had my processor reseated in hopes of solving a boot-up problem: YouTube videos will consistently cause a BSoD upon even so much as scrolling into them. I thought I solved this problem when I uninstalled then reinstalled Adobe Flash and Shockwave, and I think it did work on browsers, but just now, viewing a Flash video on Steam crashed it.
 
Meanwhile, a cursory test of the Witcher ran without so much of a flicker. Hey, that rhymes.
 

 
I'm highly tempted to just reformat at this point, but half a terabyte would definitely not fit on a DVD, so I'm turning to the forum for advice.
 
EDIT: I might be jittery from the nasty surprise, but I think browser YouTube is causing it to stutter... No, the video itself seems to be stuttering...

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RELEVANCY SCORE 68.8

I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled

A:BSOD while gaming or netflix streaming, multiple errors

  
Quote: Originally Posted by manoble522


I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled


Hi Matt

Majority of these caused by a year old AVG, and BitLocker Driver Encryption Driver
I would remove AVG and replace with Microsoft Security Essentials. Make sure you deal with bit locker first.

Download tools and utilities | AVG Worldwide

Virus, Spyware & Malware Protection | Microsoft Security Essentials

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RELEVANCY SCORE 68.4

This has been happening for the past four months now to no avail. I get BSOD about every 1-4 days, often with different messages, but the average as of right now is 1e.

Built this system in October 2010. I've always had BSOD problems, but with work getting in the way and not really using my comp for a year, I wasn't able to tackle the problem. Now, while playing League of Legends it often crashes, or any other game (every 1-2 days) or when I'm just streaming something on netflix. I've had times when it'll blue screen while it's been at the log in screen. I'm baffled.

I've ran countless Memtest86's (7 pass minimum), seaDOS tool, disk check, sfc /scannow... everything checks out. I've reformatted my computer most recently (it's been often) around mid January.

Around that time, I decided that maybe it was my power supply, ram or video card, so I bought all new stuff. BSOD kept happening, reran tests, still checked out. I've checked and double checked all my drivers. I really am at a loss.

Went on Asus' forums for my motherboard, since RAM wasn't on compatibility list and asked about it. They said it should be fine if it passes memtest. Cool n' Quiet is also disabled on my BIOS, as they said that is also a frequent BSOD antagonist.

No original OS.
Windows 7 full retail, reformatted in January.
CPU, HDD, MoBo, October 2010
PSU, RAM, GPU, November 2011

Specs in profile, but just for reference...
MoBo: ASUS M4A88T-M USB 3.0
PSU: Corsair TX650W
CP... Read more

A:Multiple code errors, BSOD while gaming/netflix/idle...

I would run driver verifier to find which driver/drivers are the culprits.






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doe... Read more

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RELEVANCY SCORE 65.6

Hello,
To start with let me just say im not exactly...good with computers so for all i know this could all be my own fault lol
On my laptop i can run a game and log into my account and pick a character but as soon as it loads the character i get blue screened, it sometimes happens when im watching a movie or something but only on the rare occasion but it happens every time i try to play a game.
Earlier tonight i restored to factory settings and all was going well and i was installing a game until at about 54% i got a blue screen.

my laptop is 64-bit and has the original operating system on it which is the pre-installed version that came on it.
the laptop is about a year old i think.

ill try and upload the log thingy, id appreciate any help anyone can give but like i said not brilliant with computers so simple answers/instructions would also be appreciated lol thanks

A:BSOD while gaming/sometimes watching videos

* McAfee is a frequent cause of BSOD's.
Please remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/...tches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

* Suggest you run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1

http://windows.microsoft.com/en-US/w...service-pack-1

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RELEVANCY SCORE 65.6

Currently:
Windows 7 Ultimate x64
Not the original OS of the system
Full Retail
Age of the computer is about 8 months
Age of current installation (at the time of posting) is about 7 hours.


Hello there I have been getting BSOD for about 5 days or so.
I had Windows 7 x64 professional on the computer.

Today I did a "ultra clean install" to Windows 7 x64 Ultimate
I did a DISKPART -> clean all then installed this version of windows hoping that my problem would have been fixed. I have receice about 3 or 4 BSOD's since this installation.

All my drivers seem to be up to date (manually checked all drivers from device manager).

All help is greatly appreciated.
Thank You.

I hope I successfully attached the zip file as instructed by the site.

A:BSOD while watching youtube/gaming

I have also received numerous "has stopped working messages" including windows explorer before and after installing the current OS.

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RELEVANCY SCORE 65.6

I get a blue screen many times per day with the text SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) and a sad smiley. It happens when I watch Netflix and Youtube and also when I play games on Steam.

The Log collector is attached.

- Lars

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RELEVANCY SCORE 65.6

Hi, I am using Windows 7 64 Bit, and am getting several BSOD only while gaming/watching videos. I have caught the name of 2 BSOD's, which are BAD_POOL_CALLER, and PAGE FAULT IN NON PAGED AREA. I have done some research and some people found out that it was faulty RAM. I did the test MemTest86+ and got 1 error. (Failing Address: 000444aad80 , GOOD: b7895a6d, BAD: b5895a6d, ERR Bits: 02000000, Count:1,Amount: 1092.6MB)
I have two sticks of 2GB DDR3 1600 MHz RAM. I have a clean install of Windows 7, all hardware is updated to the latest drivers. No virus protection at all. Very minimal programs installed on my computer. If anyone has any info as to why this is happening , please respond. Thank you.

(EDIT: Uploaded minidump, 2 files of the 2 BSOD's so you guys can help me out) Thanks.

A:Several BSOD while gaming/watching videos

Well, it could be many things, but you already said it's bad RAM...so...have you tried new RAM sticks?

Also, you might want to get on that Anti-Virus. No one is immune.

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RELEVANCY SCORE 65.6

Hello i just got a BSOD while i was playing Hearthstone and watching some streams from twitch.tv. Right after i got the BSOD and i tried to restart pc it wasnt starting , the MSI motherboard wallpaper didnt appear on screen but it got in DOS (never happened before) and all the devices were loading, but it wasnt starting. After 2 restarts it started normally. I also got this problem on my pc .

here is the zip from SF Diagnostic Tool

A:BSOD while gaming and watching stream

Omono mate try this

Using HW Info

You can test the volts on the PSU with HWInfo HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic.

The original right hand window shows themachine running and is handy for that but for looking at the components in some detail close it and use themain left hand side panel

FOR OTHER COMPONENTS

Open each + down into the componentitself and then click on it - in theright hand side will appear all sorts of details including brands speeds andother essential info that device. See pic for example.


It will show up the volts in the redout and if they are off by +/- 5% then the PSU is probably dying . If you dont get any readouts that make sense try this.
PSU - Test DC Output Voltage

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RELEVANCY SCORE 65.6

Hey I recently upgraded my computer's graphics card, motherboard, processor, RAM, optical drive and put in a SSD. At first everything was fine but lately I have been getting BSOD's numerous times a day, my computer locks up every 5 minutes for about 10-20 seconds at a time and if I even try to play a game I get a BSOD in under 5 minutes. Sometimes when I'm watching fullscreen videos it will start locking up and eventually give me another BSOD. Lately, my BSOD's are 'system service exception' but I've gotten pretty much every other stop error. I've reformatted the drive, reinstalled windows 7 a few times, ran that seagate tool - no errors, ran furmark - no errors, ran the microsoft 'scandisk' - no errors, memory diagnostic tool - no errors, yet every time I try memtest68 or whatever it's called I get another BSOD... If you could please help me that would be great!

Also, I had at least 20 dumps in that folder but they somehow got deleted so here are the latest ones I have, I can go ahead and get lots more no problem if need be!

This is my first time posting on the forum so hopefully all neccessary information is attached properly, if not then let me know!

A:Many different BSOD's when gaming or watching videos

Here's a new one that just happened randomly when I wasn't even doing anything on the computer.

I used to have like at least 20 mini dump files but they all must have gotten deleted somehow... if more are needed then let me know and I can get lots of them!

Read other 9 answers
RELEVANCY SCORE 65.6

Hey, first time posting here, so hopefully I get enough information out here. I put as much of my system info as I know to get in my profile.

Put a new computer together in April, been having random bluescreens since then (plus other oddities, like games crashing, but I think focusing on the BSODs makes sense). I've gotten a few different error codes, but I think the one I got tonight was a 1e.

I've done some troubleshooting with nVidia, because I suspect it's the video card. They had me completely reinstall the driver, but it didn't change anything. I was trying to look up tools to help me diagnose blue screens when I happened upon this forum. I used the SFDebugFiles tool, but I really don't know what I'm looking at in most of it. Really have myself convinced that it's something to do with my graphics card, but I don't have any spare sitting around that I could swap to try out. I'm pretty close to just buying one to see if that's the problem, though.

Anyway, any help would be greatly appreciated! If I need more information, just let me know. Thanks in advance!

A:BSOD, 1e, mostly when gaming or watching video

Just did a Furmark test on my video card, in case that'd be helpful. doesn't usually get that hot with the games I play!

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RELEVANCY SCORE 65.6

On my laptop i can run a game and log into my account and pick a character but as soon as it loads the character i get blue screened, it sometimes happens when im watching a movie or something but only on the rare occasion but it happens every time i try to play a game.
Earlier tonight i restored to factory settings and all was going well and i was installing a game until at about 54% i got a blue screen.

my laptop is 64-bit and has the original operating system on it which is the pre-installed version that came on it.
the laptop is about a year old i think.

ill try and upload the log thingy, id appreciate any help anyone can give but im not brilliant with computers so simple answers/instructions would also be appreciated lol thanks

A:BSOD while gaming/sometimes watching videos

These look awfully familiar. I may have seen them elsewhere

This one crash was Related to o2sdgx64.sys SD Reader Driver (AMD64) from O2Micro. Yours is from May 2009 and needs to be updated to the current driver

Also you McAfee is also from 2009 and needs to be updated or removed and replaced

McAfee is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/...tches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

Read other 1 answers
RELEVANCY SCORE 65.6

I've been having BSOD issues with my computer for months now.
I only BSOD when doing something, Watching a stream or playing a game, The computer can IDLE for 3 days straight and not BSOD. Something to add, Whenever I play games such as Starcraft 2, World of warcraft, Arma 2, THey will randomly just crash to desktop, ANd I noticed that the two might be related.

I had microsoft take a look at my machine, They went into my driver verifier and according to him he "Put my computer on manual" Basically drivers weren't always just on, When he did that I was able to play 2 days straight without a BSOD

However I was loosing performance HARD, So I reverted the settings and BSOD within an hour.

Its not an over heating issue as I even tried opening the case and putting a fan next to it, I keep track of my temps and nothing ever gets to a scary point. I've updated any drivers needed.

I just can't figure out why I keep crashing/BSOD'ing.

I also Have 2 computer profiles and both BSOD/Crash

Computer Specs:

Win7 Home Pre
AMD Quad Core
8g Ram
64bit OS
GPU: Nvidia 660

Attached is my dump files from my main profile, If you need anymore I can attach the other profile's dump files although its the exact same issue

EDIT:
What I've done so far
Reinstalled Win7
New Hard Drive
New GPU
New Ram
Reseated everything, Including cleaning and adding new thermal paste.
Uninstalled and Reinstalled All drivers thru driver sweeper
Uninstalled and reinstalled any programs that BSOD, ... Read more

A:BSOD Only when gaming or watching streams

Anyone maybe know whats going on?

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RELEVANCY SCORE 65.6

Hello

I have been getting BSOD when watching youtube vids or watching Twitch. Today was my first BSOD after playing some counter strike. It has never happened during gaming before, only when watching videos.

I am running on a fresh install of windows 7 64bit.
New hardware installed in the last 30 days: asus gtx 980 and Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz.
Attempts at fixing the issues: Revert nvidia drivers, memtest on ram(no errors shown), also done chkdsk and sfc sacn with no errors on HDD.

Dump files are uploaded. Thanks for taking your time.

A:BSOD when watching media or after gaming

Code:
Host Name: ALANV-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: AlanV
You need to update Windows 7 fully first.

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RELEVANCY SCORE 65.2

So initially when I first inherited the computer, it had a weak video card(ATI HD3650), Core 2 QUAD HQ8200 and 4GB of ram running Vista. With this GPU it would blue screen every 3 days instead of every day. I put in a better GPU (HD6570) and it started happening every day. Reformatted and upgraded to windows 7 which of course helped nothing. Since then, I've brought it to a computer repair shop where they checked and said they found no issues with the HDD and memory(I also checked memory prior to this with no issues found). They found a couple blown capacitors in the power supply and upgraded that to a 450 Watt. Still made no difference. Now I have an AMD R7 250X ASUS 1GB edition for a GPU. Seems a little better but not by much. Since the upgrade, most BSOD's point to ntkrnlpa.exe when before it pointed to ATI files. I know there have been posts similar to this before but I have not found help in those threads and was hoping there was something you smart cookies could find specific to my machine that might solve the problem. If someone can solve this, I owe you my life! I've spent hundreds of dollars trying to fix this so far. Thanks for reading my huge paragraph, I just wanted to make sure you have all the info :P Thanks!

EDIT: Last BSOD was DRIVER_IRQL_NOT_LESS_OR_EQUAL and the one before that mentioned a memory issue. It wouldn't surprise me if there was some sort of driver issue. I use driver identifier the best I can but not all of the driver updates work. If I could p... Read more

A:BSOD and freezing when gaming or watching videos

Bump please! I've put so much money and time into trying to fix this. I would appreciate any help like crazy!

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RELEVANCY SCORE 65.2

Running:
GPU - R9 380 4gb.
CPU - i5 4460.
RAM - 8gb balistix ram.
PS - CS550 M corsair.
Mobo - MSI b85 G41

I have been crashing very frequently while running Overwatch (exists out of the program) as well as occasional 1-2 a day *BSODS usually during game. This is more rare when idle on the desktop screen. I ran Win10 verifier in order to investigate what could be causing this, it seems like an AMD driver.
The reason I suspect it is AMD is because of the error message I received when trying to investigate what is causing all these issues (by running verifier to stress my drivers)

ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+105c )

However, not all the BSODS that occur while gaming point to the GPU. The BSODS have been ranging in type such as irql_not_less_or_equal, various memory issue ones, paging file size, as well as a 'attempted to write to read only position' (or something).

Various fixes and diagnosis I have tried:

Install a fresh copy of windowsMake sure all other drivers are updated (including bios)Changed various graphical settings ingame (ranging from lowest to highest, all crashing, as well as various different screen rates)Ran the *more* stable Crimson 15.11.1 beta driver, still crashes .Tried 16.3 crashes, now running 16.7, still crashes.Set a longer TdrDelay value (now currently at 8)Ran memtest86 overnight to check ram. Passed 6 full tests, no errors.Used DDU and reinstalle... Read more

A:BSOD daily while gaming & watching videos

Hello frebreez3 and welcome to TenForums

I would tend to agree with your diagnosis so far. I captured a few pointers from the dump files below and these confirm there are problems with the AMD drivers. You are using the most recent dated 18 Jul 2016.


Code:
fffff801`c63bb838 fffff801`37e5bd94Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
atikmpag+0xbd94


0: kd> lmvm atikmpag
Browse full module list
start end module name
fffff801`37e50000 fffff801`37ed1000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Browse all global symbols functions data
Timestamp: Mon Jul 18 21:32:52 2016 (578D3CF4)
CheckSum: 0008A233
ImageSize: 00081000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

BugCheck D1, {ffffe0001c717080, 2, 0, fffff801378e0bf0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgNotifyVSyncCB+0 )

There is evidence of memory corruption but I would guess it is more to do with the drivers than bad RAM. However, I should point out that... Read more

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RELEVANCY SCORE 65.2

Hey all
Thanks for any advice you can give me.
So recently my computer has started BSOD and I'm getting quite annoyed. I've included a zip of all the DMP files. The error code it gives me is different every time. So I'm not quite sure what to google.

I'm not sure what other information you guys will need so if I need to add something please just ask me to. I'll be active on this thread until it's resolved.

Thanks again for any help!

EDIT: Okay so I uploaded the new logs.

A:BSOD Frequently while gaming or watching videos

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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RELEVANCY SCORE 65.2

It's a problem I've been having while gaming, watching videos, or skype with friends. Either I will get a BSOD or My computer will completely freeze and I have to hold down the power button to reboot it. I figured its time to get some help if possible. I used BSOD ScreenView and noticed most of my problems come from ntoskrnl.exe+72a40 and I'm not sure how to fix it.

A:BSOD and Freezing while gaming or watching videos

Are you overclocking?

Code:
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 89h - 0.9V
External Clock 200MHz
Max Speed 3200MHz
Current Speed 4000MHz
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Update the network driver from Realtek ... get the second item from the list, that is the "Win7 and Server 2008 R2 Auto Installation Program" one and install it.

See how it goes. Let us know.
___________________________________________

Code:
BugCheck 101, {19, 0, fffff880009ec180, 1}

*** ERROR: Module load completed but symbols could not be loaded for pacer.sys
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

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RELEVANCY SCORE 64.8

Hello Seveners - I am posting this on behalf of a friend, so hopefully you can help him out! .

My friend has been dealing with a problem now since the middle of March. His system gets a BSoD when he games. It doesn't happen directly (on idle, browsing, etc.), but when he runs most GPU-intensive games, he BSoDs.

The SYS files that supposedly have caused the BSoD are:

atikmpag.sys <----- Most commonly
dxgkrnl.sys <----- What shows up upon reviewing the DMP file.



Current steps taken:

*Searched the forums for a solution. There are many attemptable resolutions, which I have tried and failed.

*We've tried to remove the drivers and install the latest update to the ATI Radeon HD 4870 x2.

*We have tried to reinstall the OS. He is currently running (a legitimate copy of) Windows 7 Ultimate (64x)

*We have opened up my computer and removed all the dust from the motherboard, graphic card and CPU.

*Updated all other drivers for other devices.

System Specs:

OS:
Windows 7 Ultimate 64 Bit

CPU:
AMD FX-6100 (6 core 3.9 GHz @ Turbo).

Motherboard:
ASUSTek M5A97 EVO R2.0 (Socket 942).

RAM:
8GB of DDR3 running at 722 (Overclocked to 1444) MHz (Corsair MX3).

Graphics Card:
ATI Radeon HD 4870 X2

If you could give us a hand, that would be great! The DMP is in the ZIP file attached.

A:BSoD while gaming, but fine while doing anything else!

From what I can see in the dump file I am more inclined towards a GPU failure rather than a display driver failure.

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes



   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Post back the results.


Code:
BugCheck 116, {fffffa80077662b0, fffff88002d16efc, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+8efc)
The 3rd parameter shows the type of error code for the last failed operation.
As you can see the 3rd parameter is null.


Code:
5: kd> !error 0
Error code: (Win32) 0 (0) - The operation completed successfully.
I can't see it being flagged in the raw stack and no suspicious functions, or not from what I can see.

So from what I can see here the display driver isn't doing anything it shouldn't, only reporting that the graphics card isn't responding.

So yes I believe stress testing the GPU is the way forward.

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RELEVANCY SCORE 64.4

Hello,

My Toshiba Satellite L675D-S7012 running Windows 7 Ultimate 64-bit has been having random black screen crashes that require a hard reset. It happens completely out of nowhere and has occurred while gaming, watching movies, or when the laptop is just left idle. I have done a complete manufacture reinstall of windows and it worked fine for a while, but has started occurring again and I would prefer to find a permanent solution rather than just lose all my data again for a temporary fix.

Thank you,
Josh

A:Random BSOD's while gaming, watching videos, or idle

Hello and welcome Josh sorry you have had to wait so long. Mate in the dump files there is an issue with a Windows update hence the machine working ok after the install - until the culprit is installed again. Finding it is another thing but what I usually do is system restore and wait for the failure and then look at the latest batch of updates were and try to winkle it out.
There is also a reference to MBAM too and I am at a loss as to why that is mentioned and this seems to be the theme in this old thread Arc is great at this stuff Windows 7 Random bsod caused by tcpip.sys .

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa800b64e5c0, The pool entry we were looking for within the page.
Arg3: fffffa800b64e5e0, The next pool entry.
Ar... Read more

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RELEVANCY SCORE 64.4

I have just built a new computer and I have installed windows 7/8 multiple times but I continue to get BSOD's regardless. I have used the drivers from the Disc that came with the ASUS Motherboard and the graphics driver that came with the card, as well as downloading multiple other versions from the internet, yet no fix. The crashes are happening much less frequently since installed the 13.6 AMD Catalyst driver beta for 7900 series yet it has still BSOD'd once since while idling. Here is the only dump file I have from the crash uploaded as an attachment. I have done a ram test and it turned out fine and the computer seems to be in perfect working order apart from the random crashing. There are no problems with graphic quality/smoothness or anything else so I'm clueless as to what to do. If someone could please decode any problems from the minidump file that would be extremely helpful, and even more so if anyone could find a fix. Thanks for reading!

Momentum8

A:Random BSOD mostly occurs while Gaming/Watching Movies

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 64.4

I get A BSOD sometimes at various times.
Had some while gaming.
And when i just started the computer and go on the internet.
My computer is 1.5 Years old but it has good Hardware and a New VideoCard and a SSD.

Here Some info from my last Crash

Logboeknaam: System
Bron: Microsoft-Windows-Kernel-Power
Datum: 19-4-2015 20:43:03
Gebeurtenis-id:41
Taakcategorie: (63)
Niveau: Kritiek
Trefwoorden: (2)
Gebruiker: SYSTEM
Computer: Niels-GamePC
Beschrijving:
Het systeem is opnieuw opgestart zonder eerst correct te worden afgesloten. Deze fout is mogelijk veroorzaakt doordat het systeem niet meer reageert of is vastgelopen of doordat de stroom is uitgevallen.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-04-19T18:43:03.963206100Z" />
<EventRecordID>253828</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Niels-GamePC</Computer>
... Read more

A:BSOD At various times like Gaming,Internet,Watching Movies

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

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RELEVANCY SCORE 64.4

Around a week or two ago my computer started getting blue screens and restarting at random times. I tried system restoring before that time and it didn't work, so I just decided to deal with it because I didn't know of a site that dealt with blue screens.


Windows 7 Ultimate x64
Age of the hardware : 6mo - 1 year
Age of OS : 6mo - 1 year

A:BSOD watching videos, gaming, normal use constantly

wat

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