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ENVY 23 - HDMI Port not working

Q: ENVY 23 - HDMI Port not working

Hi there,Can someone help me?I've had my all-in-one for about two years and never tried to use the HDMI port. Only now that I bought an LG ultrawide monitor (to use as a second monitor) and it doesn't work. It doesn't even detect/recognize the monitor when I plug it in, but the monitor works fine with my laptop computer. What can I do?

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RELEVANCY SCORE 200
Preferred Solution: ENVY 23 - HDMI Port not working

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RELEVANCY SCORE 87.6

I recently bought an HP Envy m7, and I setup an external monitor. I recently had a BIOS update, which I think broke the HDMI port. I connected the port to a projecter, and it still does not get any input through the HDMI. I've tried multiple cables, and none of them work. My monitor I'm using is an LG IPS Flatron monitor. When I plug in the HDMI, it tells me it's not receiving anything to diplay. I've used Windows Key + P to switch it to extend mode, but it doesn't work.

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RELEVANCY SCORE 85.6

HDMI port seems to have stopped working. I usually connect to HP Pavilion 23xi screen but my HP Envy does not now detect it. Tried HP Envy on other screens and it does not detect them either. No idea why it stopped working. Not a computer buff so need simple solution ideally!

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RELEVANCY SCORE 84.8

Hello, I asked this exact same question 6 months ago expecting a solution, yet to no avail. So i am re-posting in hopes that someone will be able to see this question and respond.   My HDMI Input does not respond when i press the button on the bottom of my PC. I've read everywhere on solutions to fix this problem of my game mode not working (HDMI Input) for my computer, HP Envy 23-k001a. I reset my PC to factory settings just an hour ago, and the problem still persists. I have contacted HP support but they have only told me to re-install and upgrade my drivers, which i attempted prior to the reset and it still did not solve the issue. I really don't know what to do as I want to play PS4 on my computer.  Any help would be much appreciated, Many Thanks!

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RELEVANCY SCORE 70.4

New laptop only shows internal card drivers so no chance to switch sound to HDMI. Are there any W10 drivers available for the sound on the HDMI port - image is fine.  Needed for church projection system.

A:No sound to TV from HDMI port Envy Laptop 15-ae107na

@fundif? Try these 2 drivers. "Then reboot." http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74569.exe http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73302.exe REO

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RELEVANCY SCORE 70.4

I have looked at the specs and all they say is HDMI port.  I need to know which Version of HDMI Port is on HP ENVY x360 13-y013cl with QHD+ display?  What resolution external monitor will it support?

A:Version of HDMI Port on HP ENVY x360 13-y013cl with QHD+ dis...

Hi, Not much help, it only says on page 4:   Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device. Source:  http://h10032.www1.hp.com/ctg/Manual/c05310058.pdf Regards.

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RELEVANCY SCORE 68.8

After installing the firmware updated marked Softpaq number: SP75152, Version F.35Ap1 now four of our laptops (13" ENVY and 14" ENVY) have a non-functioning HDMI port. External screens report 'no signal'.  We've spent a lot of time with HP support (via Hong Kong we ended up in India). Remote Control sessions. All a waste of time. The BIOS update is faulty, no system restore can fix this. Even still today (13 JUN 2016) one of our laptops automatically installed this BIOS update with the HP Support Assistant, and killed the HDMI port. A. Is there a way to acquire and install the previous BIOS? B. When can we expect a new BIOS update? C. How the hell did this BIOS update get past testing??? --> 4 out of 4 updated laptops have a broken HDMI port. We have 7 other laptops left that are fortunately not updated.  

A:BIOS Update F.35Ap1 kills HDMI port on ENVY laptop

I too did the BIOS upgrade to my ENVY 12t-d0000 which caused my HDMI to stop working.  After several hours with HP chat support and some sort of bios update, I'm still w/out a working HDMI.  I have been expecting an ecalation case manager to contact me, but it's been 40 hours so far (was promised to be contacted w/in 48 hours).  At this point, even though I've been a loyal HP customer for years, I'm VERY FRUSTRATED. Any suggestions on what I can try next?

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RELEVANCY SCORE 64.8

Im trying to set up my xbox 360 with my desktop, my hdmi is connected and when i push the button the the bottom left corner, nothing happends. I have tried restoring even though it has never worked. My computer regonises the xbox in the device manager and all i can do with it is remove it.             PLEASE HELP AS SOON AS POSSIBLE -Huddy

A:HP envy recline 27 hdmi in not working!!!!

i have also tried different hdmi cables ect...

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RELEVANCY SCORE 64.8

I am having the same problem with the HDMI input on my HP Envy 23 k-009c touchsmart. I know I was using the HDMI prior to the Windows 10 update with my Shaw Direct HD box. The button under the left side was also working to switch between sources. I have tried different drivers by updating and then by going back to an earler version of the driver all without any luck. I was hoping as well not to have to go back to Windows 8 by re formatting and starting over. Hoping to hear about a possible solution to get the HDMI input working.  

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RELEVANCY SCORE 64.8

I've been running my xbox through this PC for months now and I havent had any problems, although I do need to bring up HP My Display in order for the hdmi to work correctly. I tried to connect my xbox one to the computer as usual last night but this time it said 'no signal'. I have checked to see if other hdmi cables would work (they do not) and I have tried the hdmi cable usually used for the PC on the TV and my xbox connects fine. I don't know of any recent update that may have caused something to go wrong, I can't get it to work.

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RELEVANCY SCORE 64.8

I've had my HP Envy Recline 23-m230 since 2013, and fairly recently (August of 2015), I upgraded to Windows 10. A few days ago, I had tried to connect my Wii U to the computer. The computer does have an HDMI In port and also includes an HDMI In button. I connected them to each other, but when I had pressed the HDMI button, the screen had went black and said "Game Mode, No video signal". For the past few days, I've been trying to find a solution, but no luck. I've switched HDMI cables, uninstalled and updated HP MyDisplay several times, and updated my graphics drivers. I don't want to have to resort to reinstalling Windows or something drastic like that. Please help!

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RELEVANCY SCORE 64

hi there, I was using my HDMI port to connect to my TV on my HP G62 Laptop, and in the middle of it playing, the port just stopped working... Very upsetting as we use it all the time. Any tips on how to fix this?

A:HDMI Port not working

Can you post the exact Model number of your notebook and the current operating system it is running on? Is the HDMI port not working at now?

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RELEVANCY SCORE 64

I had to change the motherboard of my new PC spectre 360 but when i got it back the HDMI port is not working at all

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RELEVANCY SCORE 64

The tv worked for all of 15 seconds, then stopped. I have downloaded the recommended drivers with no resolution to the issue.It is as if the HDMI port no longer exists. I cannot find it anywhere in the device list.HP, is this the kind of customer service you want to be known for? I see many comments on this thread for the same issue, yet you have not provided a solution.Quite interesting how this issue occurred shortly after my warranty expired.

A:HDMI Port not working

 
Hi @Ssniderwin,
 
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. 
 
I came across your post about the HP notebook, and wanted to assist you! I have looked into your issue about your HP G62 notebook and HDMI port not working correctly. Try running the Windows update tool - Click here
 
For more assistance, please go through the support document for HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows 10, 8, 7) - Click here
 
I hope this helps. Let me know how it goes for further assistance, I'll be more than happy to help.
 
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.

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RELEVANCY SCORE 64

Model:17-g101dxS/N:5cd5380vjjMy HDMI port is not registering that there is anything plugged into it. I've tried switching cables and using different device on the cable, everything checks out but the laptop still does not register that there is anything plugged into it. 

A:HDMI port not working

Hi, Please try to hit f4 which tells your computer to send signals to an external device Regards.

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RELEVANCY SCORE 64

After Win 10 upgrade the HDMI port is not recognized.

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RELEVANCY SCORE 64

Please can someone help me.
I have an acer predator laptop which has windows 10 installed. My HDMI port used to connect an additional monitor stopped working and I can't figure out why. The Intel HD graphics as well as the NVIDIA graphics are all up to date but it is still not working. The HDMI port is functional as it works when booting into a Linux OS.
Can someone please advise as to what could possibly be the problem

Kindest regards

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RELEVANCY SCORE 64

Hi all,

I've just recently got myself a new laptop (specs at bottom of message) and took it around a friends house and plugged it into their HD TV via HDMI - all worked well, the laptop recognised the TV straight away, optimized the display and away we went.

A few days go by and I decided to upgrade my own TV from an SD to an HD TV (Bush BLED24FHDL8) yeah I know cheap as chips, but it's going alright so far ... well except this problem pmsl.

Within 5 mins of setting up the TV channels I decided to plug my HDMI cable into the laptop and then into HDMI 1 slot on the back of the TV, I changed the input of the TV to HDMI 1 and.... nothing.

Going into the display settings of my laptop didn't show a 2nd display, so I changed various settings trying to get it to recognise the tv, but nothing, still no signal showing on the TV, and nothing showing on the laptop.

So I changed over the cable to the HDMI 2 slot on the TV etc and still nothing on the laptop, I fiddled with the settings again and still couldn't get the laptop to recognise there was a 2nd display, nor get any signal on the TV.

As a last resort I unplugged the HDMI cable and tried the VGA cable I have - and this decided to work, although no sound as I didn't have those cables plugged in.

When I plugged the VGA cable in, the TV and laptop recognised each other straight away and I didn't have to do another thing.

But I've still got this HDMI problem --- I've even gone out this a... Read more

A:HDMI port not working on TV or something else?

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RELEVANCY SCORE 64

i got this laptop for christmas from my wife started using it and started using the hdmi port to stream thru my tv and after i updated to windows ten the hdmi port stop working. edition windows tenos build 1607product id : 00325.80569-42003-anoemprocessor: intel(r) pentium(r) cpu n3540 @2.16ghzram 4.00 gmsystem type 64-bit opreartingx64 based processor please help

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RELEVANCY SCORE 64

Hi,
I recently unplugged my HDMI cable from my gpu (980ti), once I plugged it back in, the monitor didn't detect any signal. My computer can't find any other monitor, only my main display. Already tried to switch between HDMI cable but still nothing. the HDMI port itself still looks pristine. I don't know why it isn't detecting the second monitor anymore.

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RELEVANCY SCORE 64

I'm trying to display my PC to my TV but when i connect the HDMI to the PC and TV nothing happens on the computer and it doesn't recognize anything when i go to the display setting and try to set it to the TV. I know the HDMI works because it's the one i use for my PS4, I also know that the TV is on the right source setting. I have updated all of my drivers too. Is the port just broken or what?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 4
RAM: 3977 Mb
Graphics Card: Intel(R) HD Graphics, -2043 Mb
Hard Drives: C: 454 GB (416 GB Free);
Motherboard: Dell Inc., 0F2A20
Antivirus: Windows Defender, Disabled
 

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RELEVANCY SCORE 64

One of my HDMI ports on my HP ENVY Desktop - 750-114 is not working for my dual monitor set up. Both of my monitors are HP25VX.In the device manager a yellow triangle shows on both the IDE Controller and on Display Adaptor. When I check the drivers I am prompted that both are working properly and that no updates are available.I am running Windows 10, and I contacted Windows, Their representative said that my problem is not the operating system and is not software and that the problem is hardware and advised me to contact HP for support.Thank you for any help that you can provide.

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RELEVANCY SCORE 64

Hi guys, new here. I recently purchased a used HP Pavilion G4 from a friend and tried to plug it into the TV using e HDMI port. When I plug in the HDMI port the computer doesn't say or even recognize that there is a cord plugged into it. The tv also shows no signal. I think it is a driver issue, that a driver isn't installed on the computer. But I have no idea what driver to install. Any suggestions?

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RELEVANCY SCORE 64

HI All

I have moved to Windows 7 from Vista, finally

Computer - HP 8710w, Intel Centrino vPro, Nvidia Quadro

I connected my HDMI cable to TV Hdmi port and PC Hdmi port but no signal on TV at all. With Vista it was plug and play (just needed to adjust audio settings on PC).

I have tried downloading updated drivers but to no avail. While connected pressing the Fn key and F4 hey does nothing, the computer has no idea that something is in that port. I think the port is somehow inactive or physically damaged.

How may i check to see if the port is working and how do i check if its software related?

Many thanks
Z
 

A:HDMI port not working

Are you running more then one monitor at a time? If you are then you need to right click on your desktop and select "Screen Resolution". Then find the TV on the display device drop-down menu. Then check the box "Make this my Main Display".

Let me know if that works, if not I can help troubleshoot the problem some more.
 

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RELEVANCY SCORE 64

When using HDMI In and pressing the HDMI In button on the bottom of the all-in-one, I get this error message: Display Tune Exception Exception caught:Method:  ProcessScalarButtonsParameters: OSDPanelType key, Ulnt32 scancode, Int32 lparamClass: product.OSDManagerException: Object Reference not set to an instance of an object. I reinstalled Intel and Nvidia graphics drivers. No difference. I uninstalled "HP My Display TouchSmart" from Control Panel. The error message went away, but now there is no response at all when trying to connect to an HDMI device. I re-installed from Portrait Displays, Inc., but still no results. Why doesn't HP have this software on their website?! Also, the audio jack is not working properly. When plugged in, the computer speakers still play, as well as the headphones.

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RELEVANCY SCORE 64

I received my HP Envy 750-435st Desktop today (ordered from HP) and the HDMI ports did not work out of the box. I tried multiple cables which I verified worked with same monitor (HP Pavilion 27xw)  and another computer. I read on the forum that an older version of BIOS had killed HDMI for a lot of Pavillion users. I used HP Support Assist to update everything in my new computer. Bios updated to F15. HDMI ports still not recognized. I have to connect with an old VGA cable, but need the HDMI to work. Are there other options I can try?

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RELEVANCY SCORE 64

Hi, I just got a new HP Envy x 360 in July 2016 and a new HP monitor 27es Display in mid-August.  It was connecting to the monitor by using HDMI fine till last week.  From a week ago (around Labor day), it stopped recognizing the monitor.I have an old HP laptop, and it is fine connecting to the the monitor by VGA.  So, it is not the monitor's issue.I remember I did the recommended HP update around the same time.  I am suspecting that update caused the issue with HDMI.  Can anyone help?  Thanks.   

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RELEVANCY SCORE 63.2

Hi all, I recently bought a HP Envy desktop 750-103a but can't get the monitor to work using the HDMI ports 0 and 1? I have tried to use the playback devices to recognise it but I don't seem to be able to get anything. Could someone please assist me, I'm not sure what to do. Thanks Rick

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RELEVANCY SCORE 63.2

Hi everyone I am trying to add a second monitor to my all-in-one computer but the monitor nor the computer seem to recognise that a HDMI cable is plugged in.  The screen I am connecting to is a Dell screen.  When the HDMI cable is in my computer it just flashes black and back tot he main screen again.  Also the second monitor does not receive a signal. Help please, searching and searching for an answer for days! Many thanks

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RELEVANCY SCORE 63.2

Hello, I'm in IT where I work and we have a few Lenovo P50 laptops. They are all on the same image that I've created but one in particular has the HDMI port that will just not work. I've tried the Thunderbolt firmware upgrade but in order for that to work it says that you must connect it to an external monitor through HDMI and have it displaying which it will not do. Since we've had this one it used to display just fine on HDMI but now it does not. Any ideas for getting the firmware upgraded to see if it helps?

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RELEVANCY SCORE 63.2

Like there is something wrong with my port i put in all the drivers and it's not detecting my TV

Any suggestions?

Here is my Support Driver Page:
http://www.csd.toshiba.com/cgi-bin/...5244&selCategory=2756709&selFamily=1073768663

If there is a specific one im suppost to download please tell me

Toshiba
Model: L755-S5244
 

A:Solved: HDMI Port not working

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RELEVANCY SCORE 63.2

Wanted to use the Envy 23 all-in-one (23-k106d) display as a secondary monitor.Connected my notebook hdmi output to the Envy hdmi input port via hdmi cable.Nothing appears on the Envy Envy 23 all-in-one display eventhough I pressed the hdmi button at the bottom.The cable has been tested and it is working.

A:HDMI input port not working

Hi, This is not going to work. It is designed to work with games consoles, not for laptops. Regards.

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RELEVANCY SCORE 63.2

Will not display on any monitor. Tried multiple different monitors. Updated all the drivers, from Intel, NVIDIA, and HP. Nothing works. Funny thing is that NVIDIA recognizes the monitor, name, make, and resolution. But no where can I find NIVIDIA recognizing the built in display on this computer. Intel recognizes the built in monitor, but doesnt see the external monitor.In the NIVIDIA contorl panel under system topology it details the HDMI port, its connected. So I got my IT people involved. They couldnt figure it out either. They tried everything. They believe that since NVIDIA sees the external monitor, but "Multiple Display Cloning" is "Disabled" (Unable to enable it) that NVIDIA doesnt recognize the built in display, it thinks the built in display is the monitor. When the external monitor HDMI is unplugged, the NVIDIA control panel clears out as if no monitor exists at all. This is a brand new HP zBook that I have had for a couple months. Been fighting this issue ever since. Desperate to get my monitor working I recently went and purchased a VGA to DVI converter and DVI to HDMI converter. That doesnt work either. I feel defeated, crushed by an HDMI port.

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RELEVANCY SCORE 63.2

the Aspire xc-710 come with botg HDMI and DVI port. It was working fine with two monitor until today. The DVI port goes blank and had changed cable as well as swap the monitor, the problem lies with the DVI port at the graphic card not signal. What can I do? 

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RELEVANCY SCORE 63.2

Hello,

I've got a new TV that has a HDMI port, I have a PC with a GeForce GTS 250 graphics card.

I tried connecting my PC to the TV using HDMI cable, it works while booting, works if I boot with Ubunto, but disconnects if I boot with Windows 7, it shows the "Starting Windows" message but it disconnects once it's about to show the user's log on page.

What's the problem out there? I'll appreciate any help.

A:HDMI Port Not Working On Windows 7

Solved.

I had to run NVIDIA Control Panel then connect my TV to get it recognized.

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RELEVANCY SCORE 63.2

Hi Gang,

I brought this GT-610 Galaxy video card with 1gb ram on Ebay a few months ago. It was brand new. It worked fine until one day I had to unplug the HDMI cord that lead to the TV (using clone view). After I did this and plugged it back in there was no more picture on the TV. It had been working fine. The cord shows up as being listed on the TV as HDMI 2 but when I look for it on the PC I see nothing. I used to see LG TV. Not it is no longer listed.

I have tried rebooting, turning PC off, updating drivers, reinstalling the drivers and taking the card out and and putting it back in. Nothing works. What do I do?
 

A:How do I get my Nvidia hdmi port working again

Have you tried a System Restore to a date/time when it was working?
 

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RELEVANCY SCORE 63.2

Hello,I've been trying for hours to connect my external monitor via HDMI cable, but neither the laptop nor the Monitor sees eachother.I updated monitor's firmware to the latest and no result. Still, my computer displays that there is nothing plugged in the HDMI port when I insert HDMI cable. The monitor sees that I have plugged in something in the HDMI port, but doesn't receive any signal from my laptop.Would you please advise if there is any solution to this specific situation?Also, be advised that even with the latest video driver downloaded from your website, I am still unable to play on OpenGL video mode. I am looking forward to your reply.  Many thanks in advance,

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RELEVANCY SCORE 63.2

I have a Dell Inspiron 720 with an HDMI port in the back. I have been using it with my Samsung TV to watch movies on. Now it no longer works. I ordered a new cable but it keeps telling me to check power supply, cable connection, and the make sure it's on the right setting. I have 2 hdmi ports on the back of my TV but still come up with the same error condition when I switch them. It appears the port in the computer is not working anymore. I have tried everything but nothing works. I am running an ATI 4200 which is on the motherboard. Can this be fixed or would I have to buy a new graphics card to get it working again. I did swap the cables but still get the same results. Does anyone have any ideas because I have run out of them???

A:HDMI Port not working anymore

The only way to fix it is to buy a new motherboard, do yourself a favor and buy a new video card instead, Dells are not worth fixing. But if it`s under warranty well then that is a different story.

If that`s a laptop then your ONLY option is to replace the motherboard, very simple to do.

EVGA - Products - Graphics

MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

What keeps telling you to check the power supply ???

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RELEVANCY SCORE 63.2

Hello HP community, I have a HP 15 TS Notebook PC and the HDMI port is not working. Yesterday (9/17/2016) it was working just fine. I had my laptop connected to my TV via HDMI and it working. Today my computer did an update and after the update my computer did not read the HDMI cable. I am not even sure what the update was for, but I turned it off this morning and it updated and then updated again when I turned it back on later today. After the update the computer does not read the HDMI cable. Everything else works fine. What should I do? Thanks!

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RELEVANCY SCORE 63.2

I recently bought the HP Envy Pheonix 860-050na PC and have had issues with the HDMI ports. There appear to be three on the back, however only one works. I have been trying to set up multiple displays, however because of this issue it is not working. Below shows pictures of the ports. The two labeled HDMI ports are the ones that do not work, and the one on its own works without any issue at all. Any assistance with this would be appreciated.Thanks. 

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RELEVANCY SCORE 62.8

Hello,

Couldn't find any similar problems online.

I am trying to connect my Desktop computer to the TV in the next room by a 5 meter HDMI cable, I got no picture.

The same 5 meter HDMI cable (no name brand, not sure if relevant), works on a old laptop when connected to TV, so I assume the cable is working (didn't touch any settings).

Then I connected an 0.5 Meter HDMI cable between the Desktop and TV, and it is working perfectly too (again, didn't touch anything setting), so I assume the Desktop HDMI port is working as well.

Any ideas on why the 5 meter cable fail, where as the shorter one does work? Is it possible that the Desktop video-card is not sending a strong enough signal for the 5 meter cable? I am thinking of getting a new Desktop, will a newer/stronger video-card solve this issue?

Sorry that I am a bit vague on the question.

Thanks, V
 

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RELEVANCY SCORE 62.8

My display port to HDMI Converter is not working...I am not getting display of my Notebook on my TV/LCD...I have HP Elite Book 8470p with Windows 10 (32-bit) and display adapter AMD Radeon HD 7570M...All drivers are up to date...

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RELEVANCY SCORE 62.8

My HDMI port is not working
I have tried to use my HDMI port to connect my laptop to various monitors and TV's. They do not even reconize that they are connected. I have used the same monitors and TV's to connect other laptops that I have so i know that they work fine. I have used the VGA port on my laptop to connect it to a TV and it works fine but not for the HDMI port.
Anyone have any idea on how to fix this so i can connect my laptop up to a TV.

A:HDMI port not working for Inspiron 15 (N5010)

Look up Connect a tv in windows Help for specific instructions. When connecting a monitor or tv you must  switch to external monitor. Don't forget to select the correct hdmi input on the tv, too.

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RELEVANCY SCORE 62.8

I have been using an AOC monitor as a second screen attached to my laptop via HDMI under Windows 8.1.

The monitor is telling me that there is no signal from the HDMI port. I have changed the cable and changed the port on the monitor, but it still is not working.

Can you help?

A:Hdmi port no longer working on Satellite Pro R50-B

Could you provide more info:

What notebook model do you have?What system is preinstalled?Did you try to reinstall the graphic card driver?

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RELEVANCY SCORE 62.8

Hello,
I've got a Inspiron 5749 17" laptop.
I am trying to connect a 2e monitor to it but i can't seem to get it working.
When i try to detect the monitor i does nothing.
I've tried the following things:
* Update video drivers to latest (Intel and Nvidia)
* Update bios
* Tried serveral hdmi and displayport cables.
* Monitor is working on a other system.

What can I do more ??
Please help...

Regards Dennis.

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RELEVANCY SCORE 62.8

I try to connect my x260 to TV by HDMI but the TV doesn't recieve a signalI have installed de Intel Drive:

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