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frozen boot menu

Q: frozen boot menu

Have just acquired a GigabyteM61SMES21 Desktop loaded with win/7/pro and after making a dvd install disc,i decided to try it out,so pressed f12 and brought up the boot menu,only to find that I could not shift up or down to select drive and even escape was frozen. Would greatly appreciate help with solving this problem!! apart from this issue everthing seems to be working properly..many thanks to all  who reply.

Preferred Solution: frozen boot menu

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A: frozen boot menu

Hi, oldbod. How and where is the dvd installer created from? Can you press keys such as caps lock and check if they lit on keyboard? Other things that could also cause frozen issue related to your problem is a keyboard on USB or PS2 depending on your current interface use, a power supply, faulty RAM module, etc.. Do you happen to know if the problem is existent during or before acquiring the desktop?

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I built this computer about a year ago, everything has been fine up until about 3 days ago. All of a sudden now i cant get past the windows boot screen, i make a selection (safe mode, last known good config, or normal) and it immediately freezes on that screen. I have tried to let the time run down but it freezes on 0.

Before it got to this point my computer would freeze from time to time usually when i was asleep or at work and the screen saver was up. I would move the mouse but the screen saver was frozen so i would just reboot. I did disk cleanups, defrag, Removed any scheduled backup tasks, ran spyware/anti virus detection software and removed any settings to turn off hard drive or monitor after any period of time.

I currently have the computer in pieces...i have booted the hard drive in another computer with no problem. At that point i ran a hard drive test where i passed with no issue. I have tried booting the computer with different sticks of RAM in about every combo imaginable (no luck). I have tried running a repair on the OS with the windows disk but never made it far enough to get anything done. I think it might be the motherboard but i am not positive. i am looking for some advice before i go and buy a new board. I have been debating on flashing the bios but have actually never done that before so i wasnt sure. Please Help...

A:O/S Wont Boot Past XP Boot Menu (Frozen)

You might want to try (no for certain) to remove the battery from the motherboard to reset it and then attempt a reboot.

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I have have friend whoose winxp pc wont boot. When he turns it ok, he sees the "your computer was not shutdown right...... and all the differnt starting option come up: safe mode, normally, last know config that worked ect. However when this comes up the start normally choice is highlighted, but pressing enter over it does nothing, and there is no way to move to a different option. It stays frozen over [start normally]. I'm going to try and help him out and im wondering if anyone has any ideas about how to do this. First ill probably try F8 and go into safe mode, but if it freezes at the screen like he says then that might now work. I was wondering if i can dl a image and make some kind of winxp boot cd? He might has his computer's recovery cd, but im not sure, so im wondering if there is some kind of image i can put on a cd or floppy to help boot him computer.

A:Windows XP wont boot, selection menu is frozen

Go HERE and download a boot floppy.

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I was attempting to boot my Dell windows vista business in safe mode to fix a virus. I turned on my computer, waited for the Dell loading screen to go black with a blinking cursor (I have no "beep" to go by), and tapped F8 repeatedly, which gave me the boot menu as per normal. However, the menu appears to be frozen. The screen will not respond to my wireless keyboard in any way. I know it's not a problem with the keyboard, because I tried allowing the computer to boot normally and the keyboard worked. I have successfully used F8 to boot my computer in safe mode in the past- this is the first time it hasn't worked. Any advice on how to unfreeze the menu would be great.

A:Vista can't boot in safe mode- menu frozen

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C... Read more

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When I try to use spell check or format or font - - whatever -- from the menu bar in Word, no drop down menus appear. The menu bar seems to be frozen. The toolbar however still works. Any suggestions as to what may be causing the menu bar to freeze?

A:Word menu bar frozen

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pleeease help! starting two days ago, my menu bar along the bottom of the screen freezes, i will click on the start menu the menu pops up but then it just stays. and i cant click on the menu bar. if theres a window open that over laps the stuck start menu, it just stays imprinted on the shape of the start menu but the rest goes away, if that makes sense. please help! i dont know what it is or if its a virus or somethinggg

A:start menu frozen

hello sumohippo

try this so we can get you to do some other things to see if your system is infected

do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )


now if you do have the Windows XP cd with sp2 please follow these steps


performing a (sfc) system file checker

It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version


#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc will work like crazy / this helps in rebuiding the cache file (notice the space between (sfc & /)
#5 type in (sfc /scannow ) then press enter ( notice the space between the (sfc & / )

now a scan will start , ... Read more

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hello tsf, i am having problems accessing my "programs" tab in the start menu, when i click on it, it does nothing, i am using xp 64/sp 2, i have run virus scans/malware but still nothing, would anyone have any solutions to this at all? have also done a trojan scan. thanks joe.

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Good morning from Downunder,

This is my first post on this Forum, so I hope you will be kind!

I have been the go to person for my friends PC's for years; am a a lady in my 50's who has been using and building PC's for past 15yrs until I got ill and just do it for close friends....

A couple of days ago, I updated a friend's computer to AVG Ver. 8 and suddenly the desktop, start button, everything froze, so in other words it is unusable.

This is a refurbished Dell PC, Celeron 2.8G. 256mg,nVidea 256 graphics, 250G Seagate HDD. She bought this PC from another friend who has since moved States and as such has no OS Media. Since I cannot access the PC at all, what do you suggest I could do???

She has so much irreplaceable stuff on the drive eg. movies, music, photos etc. and has NEVER backed up unfortunately as she has only just learnt to use a computer.

Any help at all would be greatly appreciated. Oh, I do have the Hirens Boot Disc; is there anyway I could make a Partiton without losing any of her date and try to access at least the stuff she doesn't want to lose.

Thanks so much,

A:xp pro start menu and desktop frozen.....

Can you start the system in safe mode?

Restart the system and repeatedly tap (F8) key. You should get the Advanced Boot Options. Chooses the Safe Mode option.

If you are able to reach the desktop and use it then you can try running a system restore to a date before you made the changes.

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My new Lenovo T570 always fail to boot/startup normally. When i press the power button to start the laptop, it will display a page showing the following: "Lenovo", "if you want to interrupt normal startup, press enter". This page will remain displayed permanently. This problem was noticed few days after i launched the laptop. I thought it would resolve on its own but it became worse. Now when i pres the power button, it will either display the above page or it will show the boot menu/app menu page. Please what might be the cause and the possible solution?. Thanks. 

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My new Lenovo T570 always fail to boot/startup normally. When i press the power button to start the laptop, it will display a page showing the following: "Lenovo", "To interrupt normal startup, press enter". This page will remain displayed permanently. This problem was noticed few days after i launched the laptop. I thought it would resolve on its own but it became worse. Now when i pres the power button, it will either display the above page or it will show the boot menu/app menu page. Please what might be the cause and the possible solution?. Thanks. 

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Hi All, First, thanks in advance for bearing with my ineptitude and noobness when it comes to computers! Just got a new T480 - i5 vpro.  It came with 16gb ram and an M.2 256gb hard drive w/ Windows 10.  It booted up fine and I set up the computer no problem.  The laptop I had before this one was a T460 that was running fine with a Sata3 Samsung 860 EVO 1tb hard drive and Windows 10.  All my work and stuff is on that HD and I wanted to just simply transfer it over to the T480.  I took it out, ordered the SATA adapter cable for the T480, and when the adapter arrived, swapped HDs with no physical problem. The problem, however, was once I booted up the T480 with my old 1tb HD, it won't boot.  It keeps getting stuck on a Boot Menu/App Menu, Windows Boot Manager screen (see attached picture).  I tried continuing the booting process by selecting each of those options (windows boot manager, ATA HDD0, and PCI LAN) but each time, it ends up back at the same screen.  If I leave the computer on that screen, it will after a delay keep trying to boot and each time coming back to that screen.  The other picture is something else I will see pop up momentarily during the attempted boot process. I called Lenovo factory support but after speaking to two of the reps (I got disconnected while on hold with the first one), the conversatiosn didn't leave me with a very confident feeling abou... Read more

A:T480 stuck on Boot Menu/App Menu Windows Boot Manager screen

One possibility is that you you have a non UEFI setup on the SSD and secure boot is turned on.  In the BIOS, under security, turn off secure boot.  Under the startup tab, select both/legacy first.
Also, if you are running windows 7, it isn't supported on T480

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What do I do when my computer is basically frozen and all the startmenu and icons have disappeared? I can sometimes get the task manager open-not always!

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There are four desktop icons including the Start Menu (open) that will not move, do not function, I ran a scan, I believe it was scannow and that shows file corrupt
I am able to use the laptop but these icons need to go, I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.
The error message I received from scannow is:
Microsoft-Windows-ieframe, Version = 11.2.9600.18282, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I am not a computer guru, but I can get around fairly well.

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Hi there,
when i right click and select an option from the drop down menu the option i clicked stays stuck on the screen until i restart my computer. It's not clickable or anything but it's still there. It's always the first one I have clicked in each session. any ideas as to how to get rid of it? It gets quite annoying. I have attacked a picture as an example.

A:Drop Down Menu selection frozen on screen

Strange. Only thing that comes to my mind is updating your graphics driver.

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When I open microsoft office word 2003 i can perform all functions except for the menu. The menu drop down fields are frozen. It was working fine and then all of a sudden i cannot use the menu. I'm using Windows Vista operating system. Any suggestions on how to fix this problem? Thanks

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I have a Samsung N130 Netbook running Win XP Pro.The system boots up and loads the desktop, but then the start menu, taskbar and desktop freezes. The arrow icon has a permanent egg-timer next to it. I can move the cursor but nothing responds to clicking.I don't recall making any changes to the system recently, although I will have downloaded some software (no P2P or anything high-riski as far as I'm aware). I can only assume it is malware.I ran the ESET online scaner which did report a suspected Trojan which I removed. Sorry I didn't write down the name of it. But the problem still persists.I have ran a full Malwarebytes scan and found nothing.I have run out of ideas! If you can help I'd be very grateful.ThanksSteveI ran Combofix instead and have attached the log.I ran the ESET scanner again and it found the same file. I've attached the log. Thanks!
 ESET log.txt   957bytes
  3 downloadsEDIT: Posts merged ~BudapestComboFix 11-05-02.04 - Administrator 03/05/2011 10:21:41.1.2 - x86 NETWORKMicrosoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.538 [GMT 1:00]Running from: c:\documents and settings\Administrator\My Documents\Downloads\ComboFix.exeAV: avast! Antivirus *Enabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: McAfee Personal Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}FW: ZoneAlarm ... Read more

A:Frozen start menu, desktop and taskbar

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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I am running Windows XP on an e-machines laptop that is almost four years old. The laptop is not a good computer and has been sent back for repairs multiple times to fix an overheating problem but I do not think that is related to my current problem.

When I start the computer it takes a very long time to get to the user accounts page. When I am finally able to click on my account it takes about an hour to move to the next screen which is just my wallpaper. There are no icons and no Windows Start button in the bottom left corner. Just the wallpaper. Right clicking gets no response but when I move the mouse around the arrow does move. I tried putting a DVD into the disc drive to see if that would read and it didn't. The keyboard is not responding at all.

The only way to shut down the computer is to hold the power button down for about 10 seconds. I've done this a couple of times (spaced out by about a day or two) and still get the same results. My only hope is that there is some sort of fix I can run while Windows XP is booting up. I really only need this computer to remote access into my work computer so all I need is an internet connection, my secure ID and some antivirus software. If anyone has any tips it would be greatly appreciated!

ps I just checked it and a very basic version of the start menu has appeared (after leaving the computer on for 12 hours!) but when I try to click on anything the computer does not allow me to and kind of freezes up.
&nbs... Read more

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My laptop is barely working. When I log in the normal way, sometimes it hangs up right after I type my password. If I am able to get through, everything is very slow, and if I try to click on any program it says that it's "not a valid win32" application. Basically, I can't do anything when I get to my desktop, and if I try to go to the start menu, I just get an hourglass icon and can't click on it. I really don't want to reinstall Windows or lose any of my files. Is there any way I can fix this?

A:Desktop frozen, can't access any programs or start menu

Done any scans for malware?


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i restarted my pc and the tool bar at the bottom will flash if i have an msn msg and load a new window and all that jazz but if u try to hit a shortcut or change windows or anything like it windows makes a "ting" sound n nothing happens. BUT the start menu button does work. Any help is appreciated! THanks!

A:bottom tool bar frozen (but start menu works?)

have you tried it with a different user?

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It does not happen all them time but once in a while when I right click on McAfee Enterprise Anti-virus system tray icon the menu comes up but it's frozen.
At this point I notice that shstat.exe is using 50% cpu. Killing shstat.exe does not help.
All windows menus are screwed up. They don't seem to come up at all. Only running cursor over them makes the menu items appear.
Has anyone run into a similar problem?

A:McAfee Enterprise 8.5 AV - shstat.exe 50% cpu, systray AV menu frozen

I use 8.5, but I've never seen the problem you're having. Have you patched?

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I have a Dell Computer, 3000 model, it has been working fine for the past year. Now recently, when i power up the CPU it just stays stuck in the Dell Window it does not go to the Windows Xp start menu or show any of the icons. It is just a Blank Screen that says DELL. My warranty ran out 6 months ago and now the thing starts FReekan Up. The PC is the 3000 model(2.8GHZ,60GBHD,) I can get the specifics with every fact if i can get some help with this issue. I thought about trying to restore the old setting but i cant get into the OS to try. The only luck i had was using the CTRL_ALT_DELETE keys to try to resart everything. I was thinking maybe i can boot in the safe mode? would that help?
Maybe i can reformattt the HD and reinstall the Win XP OS i have the factory disc-orginal.
So, if anyone has any idea whats going on please give me some advice on how to get this PC GOING AGAIN!.... Thanks to ALL....

A:Dell Computer/frozen screen/no start menu?

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Hi to everyone, I have a B590 laptop, which is 3 years old. It has been working fine until this morning when I tried to turn the computer on. I don't get to the point where I could type in my user name and the password. Instead I get the Boot/Application Menu. I tried to turn off and then turn it back on but nothing changed. I selected different options in the Boot Menu but also nothing works. What can be done? Thanks for your input and help. Under Boot Menu:Windows Boot ManagerATAPI CD1: PLDS DVD-RW DS8A9SHATA HDDO: WDC WD3200LPCX-24C6HT0PCI LAN      LAN (54EE75000A03) - IPv4      LAN (54EE75000A03) - IPv6 Under Application MenuSetupDiagnostic Splash ScreenLenovo Diagnostics

IMG_20171125_090021.jpg ?441 KB

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When i started up my laptop(g480 on win7) after loading the Lenovo logo, this boot menu/app menu appeared. (I dont know the reason why this boot menu showed up)i tried pressing esc for exit but it didnt work. seems like my keyboard isnt working. Please help me to get through this menu and to stop it from showing up next time i open my laptop. Thanks.
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

A:G480 - How to get out of the boot menu/app menu that pops up after opening my laptop? The keys arent...

hi shouu,
Welcome to the Forums.
It's likely that the boot priority has been changed in the BIOS causing the Boot Menu to show up everytime the unit is turned ON / restarted.
Things that you can try:
1. Boot into the BIOS by continuously tappnig F2 on startup (before the Lenovo logo shows up) or by pressing the OneKey Recoveyr button.
   - Sample image
2. Once In the BIOS navigate to the Startup tab > Boot Priority Order and ensure that the Boot Menu is at the very bottom or at the exclude list.
  - Sample image
  - Sample image
When finished, hit F10 to save and exit and observe.
Let me know if this works for you.

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Hi, as I said in the title my Lenovo L540 laptop is stuck in an infinite boot menu/app menu after it says media test failure. Can anyone offer a solution?  

A:L540 stuck in boot menu/app menu (media test failure)

For reference I've attached the error message below.

14967635100811769052548.jpg ?1360 KB

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please help me to get out of the boot menu/ app menu options in windows 7. i just want to take the data and after that reinstall the OS again. so i dont wanna lose the data. lots of the data inside that laptop
Mod's Edit:  this post was moved to its own thread in the proper forum

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Hello world, I am Kiran.
     As you can see in title i have a problem i am finding solution for 2 days by now. Found many suggestion on what to do on youtube, yahoo answers and many other alternate sites but unfortunately there was no solution for me, i mean i am beginner as compared to many people on this forum and i think there are many thing i haven't tried yet as i know this forum can suggest it.
     Problem is i am not able to navigate or perform any operation in bios once i am there. its weird since if my keyboard wasn't supposed to work in bios i shouln't even able to get there by pressing Del key in the first place; or f12 for boot selection menu. from the menu it like froze up there. it works fine in windows ones i m in, or within that f8 key operations that brings up several options and safe mode during startup. so its only not working in cmos/bios munu snd boot selection.
here's the Detail of hard ware:   
     1. gigabyte motherboard model:g31m-es2l
     2. logitech ps2 keyboard
     3. not necessary i think (core2 duo, ddr2 2 gb X2 RAMs, 2gb Nvidea grafics)
     Things i've already tried:
1. clear cmos by jumper
2. changed cmos battery(since it was depleted after 1 yr of no use)
3. tested with another ps2 keyboard
4. updated bios from gigabyte online services 2 times
5. removed viruses lol and still cleaning
6. countless time pc restart by pressing bu... Read more

A:Keyboard(PS2) not working in Bios menu and Boot selection menu.

If your system currently has a malware problem/situation...this is not the correct forum for such.
Any issues that the system has developed...may be related to malware.  Rather than start a million topics for emerging symptoms...let's see if we can neutralize the malware aspect and then go on to whatever issues may appear.
Moved topic to Am I Infected forum.

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this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!

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So when I turn on my lenovo u410 laptop I get this menu box up as seen below in a black background. I've played around with the menu and I get nothing. This has been happening for the past few days and usually it manages to get past this and start up normally. However today is the day it's decided to stay put and I have no idea what to do. This is very frustrating as I only bought the laptop less then 2 months ago. Please help!     It's windows 8 btw   

A:lenovo u410 won't work. Boot menu/App menu pops up

Hi N_A,
Thanks for posting and welcome to the Lenovo Community,
I?d like to guide you in a way to try to set the HDD (Hard Disk Drive) inside the BIOS to be the first priority booting order so we will try to return the BIOS to factory default settings:
Step1: Please turn off the machine and then at the left side you can see the NOVO button which is the button with the curve arrow
Step2: Press on the NOVO button and then you will get option press on BIOS Setup
Step3: Please press on FN+F9 together and then press Enter on Yes option and then FN+F10 to save and exit and then press Enter
Hope the information helps. Let us know.

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi there
Please can someone help me fix the above issue.. I'm stuck in a Lenovo Flex Zone (!) - aka the screen is stuck on the below menu:
 image1.JPG   89.78KB
 The harddrive was replaced a few months ago after a similar issue occurred - hoping someone can save this one's soul....  many thanks in advance...

A:Lenovo flex 14 stuck on Boot Menu / App Menu

HiWhat do you mean by stuck? What happens when you press Enter key on that menu?

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Ok so i have 2 months lenovo ideapad z580 laptop..i am unable to access UEFI BIOS menu and boot menu anymore these were the steps i tried with my laptop1)i have windows 8.1 tried going to pc settings and selected uefi settings on restart But the problem still persist the laptop is just doing normal windows 8 boot2)tried pressing/hitting F1,F2,F12,DEL keys3)i have also used lenovo one key recovery button there it showed "bios setup" when i selected it and hit enter it is just doing normal windows 8 boot still i can't access uefi bios4)tried ipdate BIOS for the laptop but unfortunately there was no bios update for this model5)tried resetting Laptop by removing battery and ac adapter and pressing and holding power button for 30 seconds but still no use i can't access BIOS yet6)i tried removing the internal hard drive Out of the laptop and this time one starnage thing happened " before  with internal hard drive i used to get lenovo splash screen when turning ON but after removing hard drive and when i try to access bios i can't see the lenovo splash screen at all" still i can't access BIOS!!!please anybody help me with this particular issue....i have already complanied about this problem to lenovo but they were saying it's keyboard it is soo silly they don't know what they were talking!!! my keyboard is working perfectly i can able to use ENter key,and all other keys in windows operating system!!!even i tried with external keybord still i can't access BIOS!!!!  Ser... Read more

A:can't access UEFI BIOS menu and BOOT menu on my le...

hi sivasandeep99,
Welcome to Lenovo Community Forums!
If you have tried FN+F2 when boot?
Or holding down Shift and clicking restart?
If those steps did not work either,  You might need to contact Lenovo Technical Support and have the system shipped to Repair Facility for BIOS Reflash.
Found this article but it is for the same model that has same issue like yours.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have bought Lenovo Essential G580 (59-324061) Laptop (3rd Gen Ci5/ 4GB/ 500GB/ DOS) on Feb 2013, its out of warranty now. I have installed Ubuntu in the laptop, not sure how i formatted the hard disk during installation. I guess it was full format of hard disk during installation (while selecting hard disk). Till today everything was working fine. From today morning, there is always a Boot menu which is being displayed with following options:1. ubuntu2. PCI LAN: Atheros Boot Agent3. ATA HDD: ST500LT012-9WS1424. ATAPI CD: MAT**bleep**A DVD-RAM UJ8D1 I have pressed enter in both Ubuntu and ATA HDD options. But after a brief duration the control comes back to the same menu I have specified before.  I am not able to understand what is happening, or how to boot to my ubuntu. Please help. I have searched for possible solutions in the community, but could not find any information either.


Go to Solution.

A:Always showing boot menu /app menu on startup, not booting

Solved this at last. Just removed the battery and after 2-5 mins, switched on again, it worked fine. Probably this was due to the NOVO button (small button near to the power button) was clicked accidentally.  This probably made a hard reset, of the settings, and DONE.

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I know for a fact that this has been covered many times, but from all of the research I've been doing and all of the reading in forums I've not found any solution to my problem.

I had a pc that I built back in 2001 that I still use, but recently got a newer pc that somebody was gonna scrap, the new pc has a slightly faster cpu (2.8ghz) than my old one (1.3ghz).

I installed 2 sticks of ram in the new pc and it worked fine, but I didn't want to use the preexisting ver. of xp on there already (home), so I formated the C partition (all my files were on D) and installed my authentic xp pro. when it finished loading the initial files and got to the FIRST boot (where it shows the windows logo and a loading bar for the first time) it keeps freezing.

I know it's not the disc because I JUST used it in the old pc and it worked fine, I know it's not the ram because i tested that out too (before reinstalling xp)... so now I'm stumped, what can I do to get this new pc loaded?

A:First Boot & FROZEN :(

Did you do a full format or a quick one? All a Quick format does is lay
down a blank FAT and directory table.... If you did do a quick format now it's time do do a full...a Full format truly scrubs the disk from
scratch, rebuilds all of the file structures, and checks to make
sure that everything is copasetic.

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I was online today when my computer suddenly shut down. I tried to reboot it but when I did an Intel screen comes on with the letters 'EB' in the lower right screen and the computer seemingly is stuck on this screen. Nothing else happens. I have no options to do anything. CTL, ALT, DEL doesnt work. F8 doesnt work. Nothing.

Of note, I am using Windows 7. If anyone can offer me any suggestions, I would greatly appreciate it. Thank you very much!

A:Frozen Boot Up

Hello volbuck1

Here are a couple of things to try

1) Turn the off (Shutdown instead of Restart)
2) Remove any USB devices from any USB ports on the computer

Then power on the computer and see if that changes the boot process.

Try these two things first and also let me know if you have your Windows 7 DVD or a Windows 7 Repair Disc.

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I have seen plenty of posts on this matter however they have all been fixed by methods I have already tried. I have had no problems with my computer til this happened. I shut down my computer like I always do came back and turned it on about an hour later, seen the eMachines logo flash up and then it went to the PCI Device listing and said Boot from cd. I left it sitting there up to an hour and it did nothing. I changed the boot order to Primary -Hard Drive Secondry -CD Rom. Now instead it goes to the same screen and does not say Boot from cd. So then I had the bright idea to insert my Restore disc and I did a restore with a backup, for it to still do the same thing. Next time I did a full restore and it still does the same thing! It will not let me boot into safe mode as it does not give me the option. I have attached a picture of what is wrong it would not let me insert into my picture!

A:Frozen at Boot From Cd


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Good day all. I'm using Lenovo thinkpad windows 7. The problem I was having with my system started from keyboard keys like 1,2,3,4,5,8,9 and 0 weren't working at all. I tried some reset relatiing to keyboard but I didn't get any positive result. Now it has escalated to the level of getting Boot Menu and Application Menu whenever I put on my laptop. I'm unable to acess my files,documents and make use of my system for anything again.Someone Please, help me out of this mess. Thanks.

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Hi all.  A few days ago the power ran down on my yoga to where it turned off while I was working.  I plugged in the power cord and powered the machine up again.  It only goes to this Boot Menu/App Menu screen.  I can get to the Startup Interrupt Menu by pressing enter.  From there I can enter the BIOS Utility, but am lost inside there.  There are 3 other options from the interrupt menu.  ESC = resume normal startup (takes me back to boot menu screen); F10= to diagnose hardward (ran full diganoses and everything passed); and F12=to choose a temporary startup device (takes me also back to boot menu).   The only thing that has changed on my computer is that I installed windows 10 last week.  It ran perfectly for 3 days, and only when the power ran down did this happen.  Would very much appreciate any guidance here.  Thanks! 

A:Thinkpad Yoga 2 Keeps going to Boot Menu/App Menu ...

When you run diagnostics, is the disk sensed?  If yes, it sounds like the disk was corrupted when it shut off

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I've had my laptop for a little while now, and today my laptop suddenly crashed, and without me realising it crashed to a blue screen I turned my laptop off by holding down the power button.

Now every time I turn on the laptop I'm stuck on Boot Menu / App Menu, out of the four options that are there I can only press setup, but I have no idea what to do in setup that may help. I can't get on my laptop at all this way and it's very frustrating :/

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hi all
I have a 13Z940 laptop which was working fine until it freeze suddenly. Did Ctl/Alt/del and stuck on boot menu and app menu page. Can anyone help and advise what?s the problem and how to restart the laptop? Need to fix it asap to finish assignment ;(
Window xp

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I currently have the lenovo x1 carbon 3rd generation, which I purchased last summer. Hours ago, I decided to restart my laptop, but it ended up getting stuck in the boot menu/app menu. I have tried pressing the esc button or doing the f9 f10 method in the BIOS menu, but nothing seems to work. Does anyone know how I can fix this? This really is wasting my time, as I have assignments due and finals coming up, and I am getting really frustrated. Thank you!

A:x1 carbon stuck in boot menu/app menu

This sounds like a damaged boot record or a bad SSD.  Do you have a good backup?
Does it ever start?  If so, run chrystal diskinfo (free)

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I have a custom built computer with an Intel core 2 quad, Asus P5Q MB, 4GB mem, Seagate 500 GB drive, using Win XP Pro, SP3. It's been working fine, but suddenly this morning the dreaded window opened that starts "We apologize for the inconvenience......etc." Then lists several possible ways to start Windows, including "Start Windows Normally". However, the screen is frozen - non of the arrow keys do anything, everything is frozen - nothing happens,

Any ideas?

A:Can't boot into Win XP-computer frozen

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Hey, My names Mr_LeE,

ive just purchased a new pc, and it seems to be having a weird booting screen problem..

it gets to the screen b4 the hdd scanning, although i dont think its the hdd's that are the problems.

first it saids

bla bla 256mb gfx card g force,

then continues to the intel main processor intel core CPU stats 2.40GHz(266x9)

it then testes the ram saids ok,

then the options at the bottom of the screen appear..

<DEL> BIOS setup / Q Flash <F9> Express Recovery <F12> Boot Menu

then it just freezes there :S..

i cant press anything on the keyboard or anything.. i just thought mabe i could just go in the bios and it would be fixed but it seems to be frozen or something.. zzzz

if anyone could help, id be greatly appreiated !

thanks for reading


A:Frozen On Boot Screen? help

[-Steve-] said:

Have you tried to rest the BIOS (CMOS), this is a good place to start. To do this first remove the main power cable from the power supply. There is a jumper on the motherboard that will clear the CMOS, the manual will explain how to use this jumper. Alternatively if you cannot work this out leave the main power cable unplugged and remove the battery from the motherboard. The battery should be removed for at least 10 seconds.Click to expand...

im trying it now mate

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Hi: I got a bootup problem on my X1 Carbon 4, with Windows 10. After I press the power button, the Lenovo Logo show up, then the light of F1, F4 and CapsLock turn on, and then frozen with black screen.  The only solution is press the power button 4 seconds to force shut down, and then power on agian.The notebook always can boot up at  the 2nd time, and never happen during restart. This problem happen only if I shutdown at night, and during the first time boot up at next morning. I already try to turn off the secure boot, but it doesn't help. Does anyone has the similar issue? Thanks.

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Dell 5150, Pentium D, Windows xp
A friend has abandoned this computer and I'm wondering if I should just wipe the hard drive and start over.
The computer boots through the windows start up screen, but then freezes with an error code dialog box titled:
services.exe -Bad Image
The message says:

The application or dll c:\windows\system32\mmmzoyuh.dll is not a valid windows image. Please check this against your installation diskette.

The cursor arrow is visible, but is frozen.
Same thing happens in Safe Mode, Safe Mode w/ Networking and Safe Mode w/ Command Prompt.

Any suggestions?

A:computer frozen after boot

You should re format the disk.OK I figured that out and I'm doing that now.Good. Hope it goes well.Thanks.

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I have a problem. I have a USB keyboard that came with my Dell Dimension that is about 3 years old. When I start my computer and am trying to press f8 to change the boot order, it doesn't do anything even though the lights on my keyboard are lit up. This also happens when I shut down my computer without clicking shut down, and it comes up saying "Do you want to start windows normally" in which case I have to sit there for 20 seconds since I can't use my keyboard to select it. I have already tried trying a different keyboard but the same thing happens.

I hope I am clear. Any help would be greatly appreciated.

A:Keyboard Frozen during boot up

You could try using another USB Port. is the usb connected to the pc or is it on an external powered USB Hub.? the reason I ask is Hubs can cause problems if too many devices are attached and no extra power is used to power the extra ports. If the ketboard lights up its getting power but the settings in bios could be messed up too. then you need to tell bios to use US Keyboard.

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I have a dual boot installation with Windows XP and Windows 7 on the same drive with two partitions. Both work just fine.

However most times that I boot from a cold boot, I get NO Boot options menu, just a blank screen and the hard drive light glows red, but it doesn't really seem to be doing anything.

If I press the reset switch, everything works just fine, the computer reboots, I get a boot options menu for selecting the operating system and either one boots up just fine.

If I shutdown the machine for any period of time, I'll get the blank screen until I do a hard reset.

It seems like the boot loader is not finding the ini file with the options, but only on a cold boot? Any suggestions would be appreciated.

A:Windows 7 Dual Boot No Boot Options Menu on Cold Boot

Long shot, but could it possibly be a dead CMOS battery?

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Update bombed at 98%. Msg displayed ..."Failure configuring Windows Update
Reverting Changes
Do not turn off your computer"
It has been going round and round for days.
I tried turning off the laptop but it just 'boots' back to the same message.
What can I do...?????
Cheers - Arlo

A:Frozen laptop on 'boot after updates'

Hi Arlo,
Welcome to the forums, you could try refresh, reset or a Repair Install.
Reset Windows 8
Refresh Windows 8
Repair Install Windows 8

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