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ThinkPad X1 carbon 6th gen and ThinkPad Basic USB 3.0 Dock

Q: ThinkPad X1 carbon 6th gen and ThinkPad Basic USB 3.0 Dock

I have a ThinkPad X1 carbon 6th gen and a ThinkPad Basic USB 3.0 Dock but this combination doesn't work.Windows 10 seems to recognize the display but the display is black and also there is no ethernet connection and no power charge. Is there a way to make the Basic USB 3.0 Dock work with the latests X1?

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad X1 carbon 6th gen and ThinkPad Basic USB 3.0 Dock

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RELEVANCY SCORE 116.8

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 116

Apologies if something similar has been posted, I just can't find the answer. We have a 5th Generation Thinkpad X1 Carbon connected to a Thinkpad Thunderbolt 3 dock. At the moment the display is mirrored using a VGA cable to connect to the dock. What we would like instead is to connect the dock to 2 external monitors with separate content on each monitor and the laptop display blank. I just can't figure out if this is possible, what might be needed, and how! Any help greatly appreciated.

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RELEVANCY SCORE 112.8

We recently upgraded 5 users from X1C5thgens to 6thgens but the  ThinkPad USB-C Dock Model 40A9 keeps disconnecting the mice and keyboards intermintebtly  and sometimes there is a clicking sound coming from in the docks themselves. The only way to resolve the issue is to power cycle the dock  an the issue goes away until it happens again. I called Lenovo but they dont have any information me so i was wondering if anyone is experiencing these issues with the docks and the 6thgens  Thank you

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RELEVANCY SCORE 112.8

Hi..I ordered a new ThinkPad USB-C Dock. I have a lenovo thinkpad x1 carbon 1st generation and didnt realize that the interface cable between the dock and the laptop is USB-C. Is there a way( converter?) i can use the USB-C dock with my X1 carbon first generation? The X1 carbon has a slimport power adapter where as the cable from the dock to the laptop is USB-C. Appreciate your help. Thanks!  

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RELEVANCY SCORE 111.6

I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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RELEVANCY SCORE 111.6

Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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RELEVANCY SCORE 111.6

 Has a solution ever been provided for this.  Several models are doing this.  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Bitlocker-PIN-USB-C-Thunderbolt-dock/m-p...

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RELEVANCY SCORE 105.2

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 100.8

 I've seen a few posts on this, but no solution, so I'm trying another one. I have a Carbo X1 6th gen connected to a USB-C dock. (Wavlink but others have the same issues with Lenovo dock). The USB-C Dock keeps disconnecting the monitors, mice and keyboards intermitently. It last a few seconds then eveything comes back.  I have identified a source yet... it may happen 2 times in 5 minutes, then be OK for 30 minutes. Any idea of where I could look for a source of error for this issue?  Everything is up to date as of today (using Lenovo Vantage software) Many Thanks! 

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RELEVANCY SCORE 100.8

Can you please help me out, how to fix exclamation point:
I have chosen this option below





Quote:
C. How to Install and use
=========================
For nomal installation in OS, Please double click the driver package exe file and follow the screen guidance to install the driver.


here is Image taken from Device manager

Thank you very much!

http://download.lenovo.com/ibmdl/pub...sb3.0_dock.txt

A:ThinkPad Basic USB 3.0 Dock (4X10A066WW)

Hi ...Was the Manual no help ? ... Try the Troubleshooting section on Page 17 ....

Was the Firmware updated ? ...

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RELEVANCY SCORE 99.6

I have a bug that is fairly repeatable where when my laptop goes to sleep, the USB ports on the Thunderbolt 3 dock are not active when I wake the computer up. I can unplug the TB3 cable and plug it back in to regain access to the ports. Where can I report this issue?

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RELEVANCY SCORE 99.6

Hi, My setup is a Carbon X1 4th gen and a LENOVO ThinkPad OneLink + Dock. I want to buy two monitors to connect to my dock's Display Ports, what is the maximum resolution that I can get out of them? Regards,

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RELEVANCY SCORE 99.6

Hello - I have a X1 Carbon with the ThinkPad USB 3.0 dock.  Everything worked great under Windows 8.1.  I would occassionally have an issue with the dock not coming online after resuming Win 8.1, but it was easy to fix by powering the dock on/off or rebooting. However since upgrading to Win 10, I have a very frustrating audio issue.  Application seem to have trouble picking between the sound device inside the laptop and the dock.  For example, I'll get an incoming call from Skype, and it will start the call on the laptop internal speakers, then say the "Realtek audio device is unavailable".  If I call the person back, it then completes the call and works fine through the dock audio device (which is what it should have done the first time). However the issue isn't only with Skype, it's with all apps.  For example, if I start Pandora in the Chrome browser, it will start playing the audio through the laptop speakers for about 1 second, then stop.  I then have to refresh the web page a few times to get it to start playing out of the dock sound device.  All the while, Windows is configured (and properly reports) the dock sound device as the default (which is what I want). I suspect this is an issue with the drivers for either the dock or the X1 not properly talking to Windows 10, but both are up to date, and either Lenovo or DisplayLink (who makes the dock drivers) have any noted issues with audio-switching. Has anyo... Read more

A:X1 Carbon ThinkPad USB 3.0 dock audio issues

I'm having the same exact issues !Have you find a solution yet ?

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RELEVANCY SCORE 99.6

Hi I got a Thinkpad L460 docked in a basic dockingstation.When i Connect the VGA of the docking station to a monitor, the screen connected to the Laptop's VGA goes blank. It seems impossible to get both VGA outputs working at the same time. Any suggestions? Kind regards.

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RELEVANCY SCORE 98.8

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 98.8

Dear all,  I have a X1 Carbon 5th Gen and a thinkpad 3.0 pro dock, which does not charge the laptop. Is there any solution to let the docking station charge the laptop? thanks in advance

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RELEVANCY SCORE 98.8

Just received X1 Carbon with i7 Gen 8, and Think Pad USB-C docking stationThe Carbon X1 Unable to PXE boot via the ThinkPad USBC DockWe didn't purchase the USB-C Ethernet adapter, bought the docking station instead.Please help.













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A:Carbon X1 Unable to PXE boot via ThinkPad USBC Dock

I sorry, it worksFrom the delivery of 25 docking stations, I picked up a faulty one. 

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RELEVANCY SCORE 98.8

I have the Thunderbolt 3 Dock and it is charging up the laptop no issues. The issue is the network part. I have a network cable in the dock, but I am not getting network connectivity on the laptop.

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RELEVANCY SCORE 98.8

We purchased a new X1 Carbon 6th Gen with the new Thunderbolt 3 Dock Win 10 1803 and have had all kinds of problems. Bad enough to consider other brand alternatives. All Lenovo drivers are current, we updated the firmware and drivers for the dock. With that we still have the following problems and dont know how to resolve them1. The network connectivity from the dock to laptop with USB-C loses connectivity on occasion. Also when the user shuts off the laptop, comes back and turns the laptop on, no network connectivity is re-established. The only way to fix this is to unplug the USB-C cable and plug it back in. Sometimes that will lock up windows and we have to do a hard shut down and start of the laptop. 2. Running the display out from the dock is not always reliable. The monitor will turn off randomly. To bypass this issue we have to just plug the monitor directly into the laptop. 4. Occasional random bluescreens with a stop  code DRIVER_VERIFIER_DMA_VIOLATION. This error is related to bad drivers.Are we missing something. Is there anything we have to set in the BIOS to resolve these problems? I've been reading up on this dock and a lot of people are having problems with this dock and carbon 6th gen laptops

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RELEVANCY SCORE 98.8

One of my clients is having an issue with his X1 Carbon and OneLink+ dock. After installing the latest Bios, we noticed that the laptop will hang at the starting windows screen (windows 7) when rebooting while connected to the dock. This does not happen if not on the dock. I have updated the dock drivers, graphic drivers, dock firmware, power management drivers, ethernet drivers, usb drivers, even got a replacement dock from Lenovo with the same result. I tried reverting to the old bios but that did not help. Im not sure what else to try. 

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RELEVANCY SCORE 97.6

Have have about six instances now all are X1 Carbon 5th Gen using Thinkpad TBT 3 Dock. Laptops are not on recall list. In every instance when trying to connect to shares on these laptops get the following error from diagnostics. "The device or resource (computer name) is not set up to accept connections on port "The File and printer sharing (SMB)".  Contact your network administrator." All comptuer are Windows 10 Pro 64bit. All have the latest TBT 3 dock drivers from website. All aspects of SMB 1.0/CIFS File Sharing Support are installed. I have tried uninstalling and reinstalling the SMB 1.0/CIFS File Sharing Support. All other comptuers in the environment are not having this issue. I believe there is some issue with the Thinkpad TBT 3 Dock Ethernet. Anyone ran into this? If so did you find a fix?

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RELEVANCY SCORE 96.4

We have a X1 Carbon 6th Generation with 40A9 Thinkpad USB Dock. The monitors will randomly flicker for 1 - 2 seconds. Other times it'll flash so much that the computer has to be rebooted Tried the following-Send back to depot. They replaced system board and issue persists-Ran Lenovo firmware updates - issue persists-Tried a suggestion from a Lenovo forum to Enable Thunderbolt BIOS Assist Mode and reboot then disable and reboot Has anyone else had this issue and if so are there any suggestions? Thanks!

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RELEVANCY SCORE 96.4

I have a Lenovo T570 (Type 20JW, 20JX) Laptop (ThinkPad) and ThinkPad Basic Dock (40A00000WW).   I have a monitor plugged into the VGA connection on the docking station.  I have another monitor connected to my laptop with HDMI.  When the laptop is docked, the display will show on the laptop and the monitor connected to the dock.  The monitor connected via HDMI goes black.  When the laptop is off the dock, the HDMI monitor works.  Is there a way to get both monitors to work without having to buy a different docking station?  I know the ideal situation would be to get a different dock with 2 connections on it, but I was hoping not to have to pay for another dock.

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RELEVANCY SCORE 93.2

I have a Thinkpad T430 type 23474W4 and a Thinkpad mini dock series 3 type 4338-15U. I already have a Lenovo LEN LS2223wC monitor hooked up to it through one of the DVI ports. I have a a Lenovo LT1952p Monitor that I would like to use as a second external monitor. Both monitors work individually through either DVI or VGA. However, I can't get them to both work at the same time no matter what configuration I use. I was told they didn't have to be identical monitors to work together. What am I doing wrong? 

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RELEVANCY SCORE 93.2

Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

A:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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RELEVANCY SCORE 93.2

Wifi disabled and can't open to search on ThinkPad T470s after pulgging in ThinkPad Ultra Dock ThinkPad T470s 20HG

ThinkPad Ultra Dock - 90W USAfter unplugging from ultra dock, wifi will be connected... Does this dock support wifi?

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RELEVANCY SCORE 93.2

Hello Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?  Regards

A:Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?

Hi Bidabad,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding using W700 Mini dock 2.0 with your Thinkpad x230T
IMO it is not compatible with this model.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 93.2

See subject.  Ever since the BIOS upgrade, the dock no longer crashes.  Two days running now with no problems; prior to the upgrade it would crash routinely when connecting via USB-C.  I had to employ the unsavoury workaround of connecting the laptop to a charger and connecting it to the dock via the USB-A port using the USB-A to USB-C adaptor supplied.  Now I'm connecting via USB-C cable only. In fact, I'd given up on using the dock at all and had it just sitting there.  I decided to give it another go after reading that BIOS v1.19 fixed instances of BSODs occuring when connected to an external monitor (which I did experience now and again when connecting to an external monitor via HDMI i.e. not via dock).    Dock Type : 40AFX1E Type : 20MF 

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RELEVANCY SCORE 93.2

When I dock the computer and press the power button on the dock it doesn't recognize my monitor as the main screen. I have to hit a key (Windows 10) and put in my password hoping that it's doing that and then the screen comes up. If I reboot after that ... THEN.... it recognizes my screen as the main monitor. How do I fix this? The only time this happens is when I use it off the dock and then put it back on. If it stays on the dock all the time it does just fine. Any fixes for this? Thanks...

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RELEVANCY SCORE 92.8

Does the Thinkpad P51s support the Thinkpad Thunderbolt 3 Dock? I have the Thinkpad P51s with stock Windows 10 Pro and updated to latest drivers and Windows version and installed the latest Thinkpad Thunderbolt 3 Dock drivers. Attaching the Thunderbolt 3 Dock to the P51s as described in documentation, it charges the notebook, however, noting attached to the dock is recognized. I've tested with attaching USB flash drives, headphones, Ethernet, HDMI, and DP, but nothing is recognized nor are any warnings/errors displayed in Windows. While the Thinkpad Thunderbolt 3 Dock is listed as being compatible with the P51s and T570, the notebook order page does not list the Thunderbolt 3 Dock in any of the accessories lists. Lenovo Sales also confirmed that the Thunderbolt 3 Dock is fully compatible with the P51s.  However, I needed to purchase the Thunderbolt 3 Dock separately from the notebook order. What's going on? Has anybody successfully used the P51s or the T570 with the Thinkpad Thunderbolt 3 Dock? Or is this something I need to wait for full support via a future BIOS/driver update? Or perhaps my Thunderbolt 3 Dock is defective? Thanks,Boris 

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RELEVANCY SCORE 92.8

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord. 1. My power brick is 135W, 20V-6.75A2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on. None of the above solutions worked.  

A:Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

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RELEVANCY SCORE 91.6

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 91.2

Hello, I am looking for a laptop which can be securely attached/locked (so that I can let it during the night in the office). Could you please tell me if the following laptops have a security slot (Kensington or similar) to attach it somewhere?THINKPAD X1 CARBON (5TH GEN)THINKPAD X1 YOGA (2ND GEN) I do not find it described in the specifications, but from the available pictures, it seems that they have some kind of security slot. Thanks!

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RELEVANCY SCORE 90

I am considering to add a dock station to my Thinkpad P50.I have seen that Lenovo is starting to sell a new shiny ThinkPad Thunderbolt 3 Dock (40AC0135UK).It doesn't seem to be available in the Uk Lenovo Shop but I have a found a distributor who's selling the product.Is the ThinkPad Thunderbolt 3 Dock compatible with Thinkpad P50 ? Thanks

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RELEVANCY SCORE 82.4

Hi, I'm using a Thinkpad Pro dock with an L470 on Windows 10(both brand new). I have a VGA monitor and a DVI monitor connected, and I can output to both screens as well as the laptop display just fine, however as soon as I undock, or switch off the laptop, when I come to use it again, neither of the screens are showing as connected. I have to unplug them from the dock and plug them back in again, at which point they are recognised and work fine... until next time I have to undock/switch off. I have tried this with a different laptop (also L470, but running windows 8.1) with even worse results. On 8.1 the screen will repeatedly flicker for about 10 seconds, and any combination of the screens will work (sometimes just the laptop screen, sometimes just 1 monitor, sometimes all 3). Even when all 3 work, it rarely has the correct resolution, and takes several attempts to get it working properly. The whole point of having a dock is that there is no need to keep plugging things in every time you sit down, if I have to re-plug the monitors every time it is pretty pointless having a dock in the first place. I have updated the BIOS on the laptop, updated every driver, updated the firmware for the dock and Windows 10 is bang up to date. I'm about out of ideas now and was wondering if anyone had any ideas on a fix for this? I see web searches that this is quite a common issue, but most of the "fixes" are what I have already done, or are specific to Windows 7 or 8... Read more

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RELEVANCY SCORE 81.2

Hello everyone, I recently bought a Thinkpad X1 Extreme and I am now locking for a suitable Thunderbolt 3 dock. Although I've read a lot of posts about various docks I am still a little consfused about which one to choose. It seems like the following ones would all work with the X1 Extreme:1. Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W:https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...2. ThinkPad Thunderbolt 3 Workstation Dock (170W):https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...3. ThinkPad Thunderbolt 3 Workstation Dock (230W):https://www.lenovo.com/ca/en/accessories-and-monitors/top-tech/Thunderbolt-WS-230W-dock-US/p/40AN023... Please correct me if I am wrong but to me it seems as if the only difference between these docks is that the workstation ones come with two AC adapters each and a special Thunderbolt/Power cable to avoid using two different cables. Or are there any other technical differences? So if I am okay with a two cable solution couldn't I just use the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W and connect it via Thunderbolt while at the same time use my 135W AC adapter to charge the laptop? Thanks a lot in advance.

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RELEVANCY SCORE 80.4

Hello, I've bought yesterday a Thinkpad Pro Dock (40AH0135EU) for my Thinkpad X1 6th Gen (Type 20KH).When i dock my laptop, the battery is charging and the external power button is working.The usb ports on the back do not work, the ethernet and displayport are not tested yet.Closing the lock does not fix this problem. Is anyone know i'f i'm doing something wrong, or something i need to do first?Thanks in advance,  

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RELEVANCY SCORE 80

Hi,Do I need another charger when i have the "smaller" one plugged in the thinkpad USB 3.0? I have the USB cable plugged in into the computer (P52) but it wont charge.It might be a retarded question but I am a desperate man.BR

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RELEVANCY SCORE 75.6

I have problems with the Thinkpad Pro Dock 40AH, after I dock it, the monitors have no function and the X1 is not loading. Firmware utility is not finding a Dock 

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RELEVANCY SCORE 75.6

I have a Thinkpad 460 and Pro Dock. I'm trying to use two HP monitors, that only have DVI and VGA innputs. I connected one with a VGA cable, and the second one with a DVI-VGA adapter to VGA cable. The second monitor isn't working. Suggestions?????? Should I: 1. Connect the second monitor with DVI-DVI cable?2. Connect the second monitor with  DP-DVI cable3. Other???? Thanks in advance for the help.

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RELEVANCY SCORE 75.6
RELEVANCY SCORE 74.8

I use on the 
Thinkpad USB 3.0 Dock
Model No DU9019D1
ASM   0A34193
FRU   03X6059
a Laptop X230
Machine Type: 2325
Model Number: 77G
Product Number: 232577
Serial Number: ********
 
and donŽt get a connection on the displays. IŽam to stupid to understand the compatibilty excel. Could you tell me someone which know it if this X230 can work on the 3.0 USD Dockingstation ? 
thanks a lot
 
Moderator note: serial number removed to prevent abuse.
 

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RELEVANCY SCORE 74.8

For some reason, i can't turn on my new P51 using the power button on the Thunderbolt 3 dock.   I'm sure i've got something hooked up wrong, but thought i'd check here.   Is there a setting in Control Panel (power button) that i need to change?  In order to use my laptop / view from my external monitor, i have to open the lid to the laptop, power on and then i can use the external monitor.  thanks for any help. 

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RELEVANCY SCORE 74.8

Is the new ThinkPad Thunderbolt 3 Dock compatible with P50? Dock details page (https://pcsupport.lenovo.com/cz/en/solutions/acc100356) only list P51s, but not P50. But P50 claims support for Thunderbold 3. If yes,  can I connect Ethernet LAN over the dock? And what driver I need to install?    

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