Over 1 million tech questions and answers.

Computer crashed and won't enter safe mode. How do I restore it?

Q: Computer crashed and won't enter safe mode. How do I restore it?

I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. If you can tell me a way to get back to normal that would be great but it looks to me like the whole thing is pretty much f**ked and I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work) would that even help?

Preferred Solution: Computer crashed and won't enter safe mode. How do I restore it?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer crashed and won't enter safe mode. How do I restore it?

My computer did not come with the required disc btw

Read other 2 answers

My computer will not let me enter into safe mode. Is there any reason why this is happening? I have a Trojan Horse Clicker.FM and RazeWare Spyware infecting my computer and I can't get into safe mode to run HighJackThis. Can anyone help?

A:My Computer Will Not Let Me Enter Into Safe Mode.

I am not sure why your computer will not boot to Safe Mode. Are you following the instruction in "Preparation Guide for use before posting a HijackThis Log"? If not you need to review them prior to proceeding. There is no mention of running the HJT application in Safe Mode. According to the instruction you will run it from your Desktop.

Read other 3 answers

Hi my son crashed his computer yesterday I tried all morning to get this computer to work, with no luck...This is my problem..1. computer starts up but when it is on the windows screen the icons just keep flashing and it will not do anything.2 I tried to start in safe mode but a box keeps popping up saying run in safe mode or run system repair. I click both of them but with the system repair one It only goes back one day and will not run anyway, then when I click the open up in safe mode it just keeps flashing the icons, I cannot click on any of them.3. Now after all that my new problem is, the stupid thing does not see my mouse or keyboard. I can move the keyboard in the bios screen but that is it. when I run it in normal or safe mode I cannot click on anything the mouse will NOT WORK.. I am about to give up..... MY head is killing me.... I have search on line all over just so I did not have to come here to bug anyone.... I did not have anywhere else to look... if anyone has anyideas let me know and I ill try anything...Thanks,Anna

A:computer crashed and cannot get safe mode to work

Do you have an original Windows CD where you can do a repair install?If this is a retail unit, you might consider a recovery reinstallation. Of course you will lose all the information on it.You can also try a UBCD. It has several applications on it including some anti=virus toolshttp://www.ultimatebootcd.com/

Read other 4 answers

This morning while converting a .mp4 file to a .wmv, my browser closed 'due to error' & shortly after my computer crashed (blue screen came up saying to restart it due to whatever issues). I turned it off & turned it back on, only to get the blue screen again. I just started it up in safe mode w/o issues and am currently scanning it w/ MBAM (which I just happened to update Sunday.

My question is, depending on what MBAM finds, would it be easier (or even possible) for me to restore my computer from a previous restore point (say from this past Thursday)?

Also, if needed, I can give the MBAM results after it has finished scanning (I'm currently on a different computer, but can put any logs or anything on a usb flash drive & transfer them to this computer)
EDIT: MBAM found nothing. I tried to restart it again in normal mode & it started up. After starting up, a MS Windows popup appeared saying "The system has recovered from a serious error." There's also a link on the popup that allows me to see what data this error report contains. When I click on that & then on the link in the next popup to view technical info about the error report, it lists 2 files under my documents that I've never seen before. These files are in the following folder:
C:\Documents and Settings\Nick\Local Settings\temp\WERdcbd.dir00
Should I go ahead & delete this folder? Of the 3 files in it, 2 were the files mentioned in the... Read more

A:My computer crashed & now will only startup in safe mode

It would have been nice to see what the entire error message said
It's a temp file, so if you do not have any problems go ahead and delete it

Read other 1 answers

Hello, I'm back.

On Friday night, I was playing Farmville 2 on Zynga.com when my computer crashed. When I restarted it, I got vertical lines on the screen, and my computer would not boot. I tried to start it in safe mode and it does start up.

I am guessing that my graphics card has probably gone. I do have anti-virus installed and have got Avast! free edition.

I am having to use my laptop, but it is awkward because I bought my laptop in 2006 and is slow for some things.

Can anyone help? I'm thinking of uninstalling the driver for my graphics card if it'll let me in safe mode and trying to reboot again. I don't know what to do and my dad says try a windows repair. My dad is a qualified computer technician and is not sure himself.

A:Solved: Computer crashed now only starts in safe mode

Read other 7 answers

Hello all, thank you for taking the time to read this. I am not very tech savvy, but spent 5 hours on FaceTime pointing at my computer with the person who normally repairs my computer. And we couldn't resolve the issue.

I'm posting from my phone. So I will have to post specs later if I can get safe mode to work.

Windows 7 64bit
Nvidia GTX 480

I was playing an online game and the computer went to a black screen. I got the "no input signal check video cable" as if the monitor was unplugged. It then restarted itself. It gets as far as the windows splash screen, then goes black for about 35seconds, and the blue screen error appears. It restarts, and brings you to the

"Start windows normally"
"Last known configuration" ect screen

I tried last known configuration
Clean boot
In safe mode, ran cc cleaner, advanced system care, malwarebytes, Norton power something (to remove root kit viruses) defraged.

My video card is out of date by one version. However when I try to install the update I get "cannot install due to .NET framework error"
I tried installing the latest .net framework and it says it can't be done in safe mode.

I cannot get into windows at all on a normal startup.

I uninstalled my Nvidia gtx 480 drivers and software using the power scan option with advanced system care. And I installed a previous version. 3.45 from 2014 which installed no problem and did not require the .net framework.

What should I try... Read more

A:Computer crashed. Blue screen. Issues in safe mode

Read other 8 answers

Hello I have Windows 7 starter on my HP Mini Laptop

Suddenly I cannot:
enter safe mode
system restore back to factory settings
view system information

I attached how my pc looks when I click on things like firewall, system restore, system information etc.

Also, I often see corrupt disk notices and there was a notification on my desktop that said my WIndows version was unlicensed or something like that.

My Windows come up and I can get on the Internet with no problem, but the first thing that made me realize something was wrong was when I kept getting corrupt disk messages. Chrome corrupt disk etc.

What I have tried: I went to the tech support forum and took care of any malware problems AND I pressed F2 to run all the test and everything passed, hardware etc.

How could this be fixed?

Thanks so kindly!

Queenz Gurl

A:Can't system restore, can't view system info, can't enter safe mode

Hello there,
Download and install Advanced SystemCare 5 from IObit/MajorGeeks (free version), (sorry I can't provide any links, I'm on a cell phone) and run a Deep Care.
Otherwise, just contact the dealer who sold it to you, and tell them about the software counterfeit notif first. There are ways to circumvent this, but I unfortunately can't help you that way. Ask for a replacement, or a refund. Copy all your personal data to a USB Drive or any other storage device, wipe/shred your files from the laptop if you return it. You get the idea.
Here's what else you can do:
Right-click on C: Drive>Properties>Tools>Check Now in the Error Checking field.
Do the same for all drives.
I'll check Google for problems similar to yours. And their solutions. Meanwhile you do the same.
Good luck.

Read other 1 answers

Hello I have Windows 7 starter on my HP Mini Laptop

I'm just wondering is there something wrong with my Windows 7 or could it be a virus?

I cannot:
enter safe mode
system restore back to factory settings
view system information

I attached how my pc looks when I click on things like firewall, system restore, system information etc.

Also, I often see corrupt disk notices and there was a notification on my desktop that said my WIndows version was unlicensed or something like that.

My Windows come up and I can get on the Internet with no problem, but the first thing that made me realize something was wrong was when I kept getting corrupt disk messages. Chrome corrupt disk etc.

What I have tried: was running AVG scan, nothing found AND pressing F2 and running all the test and everything passed, hardware etc.

Could this be a virus or a windows 7 software problem.

A:Can't See System Information or System Restore, Can't Enter Safe Mode

Hi please follow the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum
post all the info you can gather and mention anything you could not in that thread not here

Read other 2 answers

Hello all, I've been messing with and Googling this problem all day and am stumped. Any help will be greatly appreciated.

My laptop:
Toshiba A105-S4134
MCE 2005
Intel T2400 Duo Core

1. Two days ago I had a glitch - a bunch of browser windows were open and the system just sort of froze up. I ended up doing a hard restart. The PC then took a longer than normal time to boot back up.

2. That made me nervous, so yesterday I made True Image images of both partitions on the HD, that is C: (OS and apps) and D: (data).

3. This morning I decided to run a memory diagnostic disk (I had memtest86+ and Windows Diagnostics CDs on hand). I set boot priority to CD/DVD ROM using Start > All Programs > Toshiba > Utilities > Toshiba Assist > Optimize > Toshiba Hardware Settings > Boot Priority

4. When I restarted the PC, I heard the CD Rom drive spin for a few seconds, but the screen stayed lack and didn't boot. After some time passed with no activity, I hit control/alt/delete a couple of times and XP then booted form the HD.

5. I unsuccessfully tried multiple times with three bootable CDs (that worked on another Toshiba laptop), including the Recovery and Apps disk that came with the laptop. Same result. I re-checked boot order a few times and the setting priority was still as I had set it.

6. I then found that I was unable to get into either safe mode or BIOS, or to get the PC to boot from the CD ROM during startup using any of F12, F8, F2... Read more

A:Solved: Toshiba: Cannot boot from CD or enter Safe Mode or enter BIOS on startup

Read other 11 answers

Hi,guys , im brazilian so.. sorry for my english... I have a problem.. how do enter in safe mode without enter in windows?
I tried this mode but, dont show this option. help me

thanks for all

A:How do enter safe mode without enter in windows ?

Command prompt > bcdedit /set {default} safeboot network then restart.

Option 3 here Safe Mode - Start Windows 10 in - Windows 10 Forums

Read other 1 answers

Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

A:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

Read other 9 answers


My computer recently became infected with trojan antivirus programs. I wiped my computer with MBAM and SAS (both of which will not update). I tried to start my comp in safe mode, but it just reboots normally. My computer will also no longer go back to previous settings via system restore. Thanks for your help in advance.

A:Computer will not start in safe mode or system restore

I had a similiar instance with a PC I fixed a few weeks ago where it would not go into safe mode. Gmer log caught suspicious activity from the atapi.sys file. I installed MS recovery console, and deleted atapi.sys file and put a fresh legit copy in it's place. Could be it, but probably would be very wise to let the pros do the talking

Read other 2 answers

All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.


A:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

Read other 1 answers

My computer is very inconsistent and extremely slow in normal made. i use msconfig to only use windows programs and that worked for a couple weeks and now has failed me. I tried restoring it and the restore fails. I used the sfc/scanow and it cant finish. I do not have a disk drive on my computer just an fyi. I just want it to work again, i would be up to do a clean install but i dont have a windows disk or product key. Please help get my computer working like normal again i need it for school!

A:Computer works in safe mode. Restore/repair fail...help!

Hi scott I, Welcome to Seven Forums. Have you tried, in safe mode, opening a command prompt and typing "sfc/scannow" and hitting enter? This scans windows files and will repair them if they are corrupt. May work May not but well worth the try.

Read other 9 answers

Help! I have changed the VGA settings for my monitor and after re-boot, I have a blank screen (after the windows start up). I've tried to start in safe mode, but it just runs a bunch of scripts and stalls. I've also tried to start it in any other safe mode, and they do the same thing. I've tried the "last known good configuration" - I get the blank screen. Since I just replaced the hard drive 2 days ago (the old one crashed) I've really got nothing to lose on it so I'll even wipe it clean and start over if someone could tell me how...???

A:Cannot enter safe mode

Read other 6 answers

Hi, I am new to the forum, but have found you site VERY useful in clearing up past problems.

I cannot enter Safe Mode--F8. However, then there seems to be a loop--with a choice to start up as normal or it returns to the startup choices, etc, etc, etc, (loop).

This started with AVG finding Trojan horse downloader Zlob

on startup this screen would display:

c:\windows\System32\driver\aec.sys Trojan Horse Downloader Zlob.ANMB Infected
(please note: I am not sure if "aec" couldn't read my writing on this-not sure about the "e")

c:\windows\System32\drivers\asynicmac.sys Trojan Horse Downloader Zlob.ANMB Object is whitelisted (critical system file that should not be removed)
(please note: I am not sure if "asynicmac" couldn't read my writing on this not sure about the "i")
AVG said it could/would not fix these 2 problems.
at this point I discovered that Safe Mode was not functioning.

Downloaded and ran (turned off AVG antivirus scan & Windows System Restore)

Avanced System Care --ran twice allowing "fix problems", but still could not use safe mode

Erunt and did backup

Stinger 1001624

Malwarebytes ran deep scan and found no problems (still no Safe Mode)

Enabled AVG and ran deep scan---no errors. Restarted and original pop-up error screen does not appear.

Still no Safe Mod... Read more

A:cannot enter Safe Mode (XP)

A quick update: The computer seems to be clean & working, but:

How can I restore/repair Safe Mode? Still cannot start up in Safe Mode.

Read other 1 answers

ok..this is a strange problem. on this pc. i'm not the administrator. have done the f8 option. asked to boot into save mode. chose the right system to boot. then it comes up asking for user name and password. my question. and may seem dumb...but do i have to be admin to get into save mode...

A:Can't Enter Safe Mode

To enter Windows XP Safe Mode with Command Prompt, you must log on with an administrator account or an account that has administrator permissions.
let google be your friend.

Read other 3 answers

I am using windows Xp SP2 professional edition and i have problems logging into safe mode whenever it tries to login the system reboots but i can login to normal mode easily. i know its something related to system32 file but can't find it exactly. Please help

A:Cannot enter safe mode

You will need your OS CD to run SFCscannow to make sure you have no corrupt or missing .dll files. This takes some time and if all is well there will be no report at the end of the scan.

kind regards,

Read other 2 answers

PC restarts after loading all drivers up to the Mup.exe, it stops there then it restarts the computer, the computer boots fine in normal mode, I was trying to defrag it, but the defrag option is not available in normal. There must be some virus or something, can anyone help me with this? Im trying not to reload XP Pro

A:Cannot Enter Safe Mode

It's not at Start>Program Files>Accessiores>System Tools>defrag?Download and burn an image to disk of Ultimate Boot CD. This utility has several antispyware and antivirus bult in. You can also run many utilities from it.

Read other 3 answers

Updated and ran spybot, trying to do the same with AVG but it won't run. Log file looks pretty long to me.

Logfile of HijackThis v1.99.1
Scan saved at 5:46:02 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\... Read more

A:AVG won't run, can't enter safe mode, HJL Log inc


Read other 1 answers

When I restart my computer and press F8, I get a boot menu to come up, and there is no "start windows in safe mode options" Any other ways to restart windows in safe mode?

A:Can't enter safe mode?

Yes you can do it from Windows, but first when you get the boot screen, select your boot drive and see if the option screen is next. If that doesn't work select your boot drive and hit F8 again.

Read other 3 answers

I have a virus (most probably more than one) on my computer which allows me to start it normally but after a second or two the virus appears and blocks my computer saying i need to pay ?100 to remove the block, i know not to pay this and that i need to uninstall but the problem is when i have looked at the virus i need to go into safe mode to remove it, but when i press F8 and go on any of the options it just restarts my computer again and doesnt actually enter safe mode, so my question is does anyone know how i can actually get into safe mode?
Thank you in advance

A:Can't enter safe mode on xp

Hi and welcome to TSF please follow the steps here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
gather what info you can and make a note of what you cannot do then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum post all the info there not here and mention what you could not do

Read other 1 answers

The thread at http://forums.techguy.org/windows-8/1113319-error-0xc000021a-surface-rt.html is closed without replies, so I can't post this there. I ran into similar issues on a Dell Venue Pro 8. I was trying to boot into safe mode. I was also confronted by the BitLocker error screen asking me for my recovery key. I also saw the "'you must enter your recovery key to access Startup Settings: to protect the privacy of your data, BitLocker has prevented the unlocking of your drive. You'll need to enter the recovery key." message and when I tried to enter my recovery key at the keyboard. nothing happened. I booted in normally and removed encryption. This time I got through the restart screen with the Safe Mode option, but again. the machine was totally unresponsive to any key I pressed. Then I realised the problem. I have a Bluetooth keyboard, and at this stage Bluetooth is switched off! No keyboard connected!! I solved my issues by borrowing a USB keyboard and plugging it into my tablet (on the Dell Venue Pro 8 you have to have a special connector to plug into the micro-USB port). Worked perfectly.

Read other answers

today I got infected with a version of the FBI moneypak virus which displays a white screen whenever I boot my computer. I've tried reading around for solutions and it seems that most people start with entering safemode and running antimalware from there. The problem is I cannot enter safemode or safemode with command prompt or networking so I can't run malwarebytes.  PLEASE any help you can give me would be greatly appreciated. I apply the instruction in forum with subject " FBI Moneypak virus, can't enter safe mode, please help" until I create Both the FRST.txt report and the Search.txt and they are as below, please send me "fixlist.txt" and I will continue from that forum the remaining parts.
This is the FRST log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-11-2013
Ran by SYSTEM on MININT-0O7KKU2 on 16-11-2013 12:45:41
Running from I:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1436736 2011-06-15] (Microsoft Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM-x32\...\Run: [BCSSync] - C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [... Read more

A:I can't enter safe mode, please help

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/514197 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers

I've been told I have to reload all my USB drivers to Win XPPro, and that to do this, I need to enter windows safe mode. How do I do this? I've tried pressing F8 or CTRL as the computer is starting up (told this would work), but it does nothing. There's probably an easy answer, but I haven't got it yet! Please give simple instructions -THANKS!

A:How Do I Enter Safe Mode?

Beginners Guides: Windows XP Safe Mode Explainedhttp://www.pcstats.com/articleview.cfm?articleID=1643http://computer.howstuffworks.com/question575.htmHow to Boot into "SAFE MODE" tutorial:http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/How to Boot into "SAFE MODE" WITH MSCONFIGhttp://support.microsoft.com/kb/310353

Read other 4 answers

Booted in safe mode.  Cannot enter because it doesn't recognize my password.  I can't go forward or backward.  How do I escape?

A:Cannot enter safe mode

I have Lenovo vibe k5 note but I got frustrated coz of unable to volte please help me anybdy

Read other 1 answers


First of all I apologize if this question has already been posted!

I'll try to explain the whole thing:
This morning I downloaded some video from a memory card onto my hard drive I usually do this by plugging in my camera to the computer, but my camera batteries died, so I decided to insert the memory card directly into the tower (Ive never done this before so I assume this is part of the problem)
After i did this my computer starting running very slowly so i had to restart it.

Now I keep getting a message that says
"We apologize for the inconvenience but Windows did not start successfully"
This page gives me an option to start up in safe mode, but when i try to do that
I get a list of lines that read:
"multi(0)disk(0)rdisk(0)partition(1)\windows\system32\Drivers\... "
(this line appears about 20 times, all with a different ending such as "NDIS.SYS" or "pciide.sys" etc...

Also, when I restart and hit the F8 button wile its starting up I get this message:


can anyone help?

Thank you

A:Comp crashed and I cant run in safe mode

How to Perform a Windows XP Repair Install

Read other 2 answers

i want to restore my buds laptop. he had restore turned on until about 3 weeks ago he shut it off.

question: if you shut off restore does it still keep the last restore points? and is there a way to restore in safe mode (cant boot in reg mode) if restore is shut of. when i try and turn on sys restore in safe mode it say "i cant".

any suggestions?

A:System restore question? Can i restore in safe mode i restore was turned off?

when you turn off restore you lose all the restore points...thats why you cant use them...If you can boot in safe mode and backup all the things you can't live without...then we will try to fix the booting problem

Read other 1 answers

I'm trying to install Windows XP direct from the cd boot. I can't seem to get the F8 function to respond and accept the licence.

When starting F8 has no effect on the system.
Any suggestions or advice would be appreciated.

A:Can't enter Safe Mode f8 not functioning

Read other 6 answers


Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?

A:Unable to enter Safe Mode

Originally Posted by lafargeotte


Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?

Restart your PC then hold the shift key whilst hitting F8, click "see advanced repair options then troubleshoot, then advanced options, then windows start up settings. Click restart then you will get a list of options select thge one you want and you should be good to go!!!

Read other 13 answers

I have an ASUS ET2400INT all-in-one running Win 7 Home Premium 64 bit. The problem is below the divider lines in this post, and right below is my history, which may or may not be related:

Previous occurrences:

A) Screen blank-outs after 6 months. Screen would flicker, then return to normal after 1 sec. Taskbar popup says "NVIDIA display driver stopped responding and has successfully recovered."

B) Started getting BSODs randomly. Then came a point where either a) boot into Windows but freeze on any graphics intensive operation, or b) boot into a blank screen, or c) fail to boot into Windows at all.

C) Problem traced to the video driver/display adapter. Uninstalling the video driver and uninstalling the display adapter stopped the failures to boot, and the BSODs.

D) Ultimately, uninstalling the video driver, PLUS using Phyxion's Driver Sweeper to completely remove it, then reinstalling, stopped the BSODs, login problems, etc.

E) However, in recent months, the screen blank-outs and "NVIDIA display driver stopped responding and has successfully recovered" returned. Being busy, I learned to ignore that occasional issue.


Current issue:

Largely normal operations today, except I choose to open a Windows Media Center recording. It does not open. Instead, a message comes up something like "Windows Media Center not responding or unavailable." I decide to restart the whole PC. After "Starting ... Read more

A:BSOD - can only enter safe mode

Your problem is caused by Avast. Uninstall and replace with Microsoft Security Essentials. It is built for Windows and has never caused a BSOD
Before doing anything create a system restore point so you will always have the option to go back
I have bolded the driver that is causing your problem.

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_My-PC-Wed_01_14_2015_210005_90.zip\011415-18829-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Machine Name:
Kernel base = 0xfffff800`04265000 PsLoadedModuleList = 0xfffff800`044a1e70
Debug session time: Wed Jan 14 23:56:08.946 2015 (UTC - 5:00)
System Uptime: 0 days 0:00:05.818
Loading Kernel Symbols
Loading User Symbols
Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
* ... Read more

Read other 6 answers

Hello. I hope someone can help me =)

I use windows Xp pro, integrated video& sound. Hardrive Maxtor SATA, Motherboard Elitegroup GeForce6100SM-M, 2 gb Kingston 667 RAM.

The computer wont let me pass trought window load screen, the computer show a blackscreen with no text on it, not even a single _. And when trying to enter on safe mode, it shows a noise screen (with colors). When trying to repair windows or reinstall, just by pressing R or ENTER it goes black screen. Tried the hardrive on other computer as slave and worked. But since i had my files only for administrator, i wasnt able to recover them. I do have the hardrive partitioned.

I made a copy in floppy of the SATA Drivers to see if it was that, and pressed f6 it load it but then it collapse, also tried to make a cd with nlite, with the SATA drivers on it.

I'm not sure what i should do. I hope someone can tell me. =)

But the screen when trying to enter in safe mode is just... kind of scary.

A:Cannot enter safe mode or reinstall

Go into the Bios and try loading, failsafe settings. Sav and boot.

Read other 4 answers

Came here before, got great help from one of the team, JSntgRvr, and am back again after no success in trying to find out what is wrong with my brothers desktop.

Seems for a few months he's been having trouble, and he tried to run MBAM himself unsuccessfully, and then when he said he couldn't get into safe mode he thought it was just his bad timing. He dropped off his pc here.

I've since found I cannot access the internet via wifi on this pc, not set up for it, and.....
in trying to access safemode it just keeps rolling through, then back to the screen that asks which safe mode to enter to, etc.

I also noticed it reads in the upper corner during boot that it has an "invalid boot.ini - loading from c:/windows" problem (can't recall exactly what it said).

It boots slow.
Shuts down slow.
Has a fan running continously.
Freezes up unexpectedly and when it does this a shrill continuous beep tone occurs until we force shut it down.
He says he was having trouble logging onto the internet.

Again, any help here will have to be done on my end by USB drive, since I can't connect it to the 'net.

Thanks in advance for any help, and hopefully I didn't forget any of the issues!


A:Can't enter safe-mode for MW removal..

Is the crew off for the holidays?
Just wondering. Last time I came here the reply was prompt, and probably same day. This time, not fast. Thought it may be due to Good Friday and Easter.

Read other 49 answers

I haven't needed to use Safe Mode for about a month or two. But after I installed Comodo's security suite free version my desktop would freeze due to a damaged file that belonged to Comodo.
Ok so I restarted and hit F8 to get into safe mode as I have done a zillion times in the past when troubles arise. Selected Safe Mode selected My OS and then the screen where windows system32 is loading all the Safe Mode drivers. When the list of drvier's zips by and gets to the bottom it just sits there and nothing happens. It stays frozen on the screen that shows the list of drivers loading, and my towers busy light stays on but there's no hard drive activity going on from what I can tell.

Window boots up just fine in normal mode and everything works the way it should after I was able to uninstall Comodo which took forever since everything would freeze in half an hour intervals. I don't know if Comodo has or had anything to do with safe mode messing up, I'm only mentioning it because it's the only reason that has made me need to use safe mode in a while.
Safe Mode might have been messed up before I ever even installed Comodo for all I know. But safe mode worked just fine the last time I needed it about a month or two ago.

I tried the other options to enter safe mode too, like with command prompt etc... to no luck.

PS: I also had installed a program before Comodo called Spydllremover since it had good reviews and seemed to be trusted but when I ran it nothi... Read more

A:I can't enter or get Safe Mode to work!

<<So I stopped the service and removed everything associated with Spydllremover and everything seemed ok afterwards.>>

Did you remove associated registry entries?

I suggest running a thorough series of malware checks...and then running the chkdsk /r command.

Start/Run...type chkdsk /r (space between k and /) and hit Enter. After onscreen blurb pops up, type Y in response and hit Enter. Reboot the system, the chkdsk /r command will run, then the system will reboot into XP after command has completed.


Read other 9 answers

Recently I noticed that Avast! seemed to be blocking some actual programs that it shouldn't. I tried to uninstall Avast! from the uninstall a program selection but it would just crash during the install. I went to the Avast! website and found a tool called Avast Uninstall Utility. After installing on my computer it recommended to use the tool in safe mode and offered to reboot in safe mode for me. My computer restarted and upon trying to enter safe mode I am prompted with the BSOD. I have tried booting normally and through safe mode to no avail. 
Also when running windows startup repair, the repair finishes and says it finds no error, however, I am presented with the "send to Microsoft" screen but I am unable to navigate this menu with my mouse nor my keyboard to access other windows startup repair features.
I am typing this on my laptop. Thanks in advance for any help!

A:BSOD After Trying to Enter Safe Mode

Are you able to get into Windows at all?
Can you send these reports:  Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
If unable to get into Safe Mode, first try these bootable diagnostics:  http://www.carrona.org/initdiag.html
If using a UEFI system you may have to make some changes in the UEFI in order to boot from the disks.
If you have difficulties, please let us know the make and model of your system (or of the motherboard if it's a custom built system).

Read other 1 answers

Hello .
We have a problem .i am working on a friends computer .
she installed a program and all was ok after that . she turned off the computer and went on holiday for a week . came back started the computer and received an error message
"Windows cannot start " if windows doesnt start normally . windows will restart " a mesage similiar tothis ..and she receives the same message everytime .. ( she isnt available ATM for me to get hte exact error msg ) i have tried to get into safe mode to remove this program . but safe mode isnt available . i have tried F5 on start up . and safe mode isnt in the options ..& the same with F8 no option to enter windows in safe mode . what would anyone suggest to try next ? im almost positive that it is this program that has caused the problem . but i will run all the proper tools to find out ONCE i get INTO windows .. thanks for the help .
Cheers timo

A:Solved: cant enter safe mode

Read other 7 answers

pushed down start button whilst repeatedly pressing f8. Laptop opened up on login screen. Can't enter safe mode after repeated attempts.

A:Laptop does'nt enter safe mode

Hi,Try the steps given here: http://support.hp.com/in-en/document/c03439317RegardsVisruth

Read other 1 answers

First the problem is not with the system Im currently using. Although it is Windows XP ( no internet conntection). I recently turned on my old Windows XP system for my son and it is password protected. Unfortunatley I have forgotton the password. I tried to be smart and before the system turned on I pressed F1 and thought I was doing the right thing and entered a password in " system enabled". I then tried to enter the password I had just put in "security enabled", ofcourse it didn't work. I turned off the system. I then remebered it was F8 that put the system into "safe mode"and could access the system through "Administrater". . I turned the system back on and pressed F8. I got a black screen asking for a password ...then enter to secruity enable or "ctrl enter to secruity disable...well here is the problem I have no keyboard response to enter the password I created in F1 "secruity enable". I have tried to use another key board, still the same problem. I turned off the system, turned it back on to let it start on it's own and I continue to get the same black screen asking for a password for "security enable" or "security disable". No key board response to enter password.

A:Tryiing to enter safe mode.

Sorry but can't help
Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...


Read other 1 answers

Hi dirs I wellcom to every one .
I have a problem that i can not enter in safe mode , but normaly is every thing ok ..
if i try to go in safe mode system start automatic and show nothing , or any screen

A:Windows xp can not enter in safe mode

not sure if this help or not, in other forums using spyware doctor has resolved this issue

Read other 3 answers

I cannot enter safe mode in Windows XP Home Edition by rebooting and pressing F8. The last thing I did to my computer was add a second hard drive, reboot, and, press F1. When I did that, I saw "entering setup". I looked around, didn't change anything and exited. I have re-installed WinXP and still can't enter safe mode. Can any one help me resolve this problem? Your help and time are greatly appreciated.

A:Can't enter Safe Mode in WinXP

Read other 7 answers

I was affected by malware/spyware..I was able to remove them by running the malware removal softwares ..however i cannot enter the safe mode. I get the blue screen of death when i enter safemode ..here is the hijackthis log ..any help greatly appreciatedLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:08:55 PM, on 8/10/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\a-squared Free\a2service.exeC:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1... Read more

A:cannot enter safe mode - hijackthis log

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

Read other 2 answers

The way I usually do it is use the physical restart button(thank god for that) once the 'loading bar' screen appears:http://www.winsupersite.com/images/reviews..._rc1_rev_02.gifBut I'd like to know what makes it so that I cant boot it using f8. It's kind of worrying me, and quite annoying too.

A:Cannot enter Safe mode using the f8 button.. Help anyone?

Out to lunch again , removed post.

Read other 8 answers

I followed tutorial61 to enter Safe Mode for Windows XP using the system configuration tool method.

I changed boot.ini to Safeboot and then restarted the computer.

When the computer restarts it asks for my network password but won't accept it, which leaves me stuck.

I can't go back and unchange boot.ini from Safeboot and I can't seem to enter Safemode because of the password issue.

What can I do?

Any help would be greatly appreciated.

A:I can't enter Safe Mode and I'm stuck

Well Christian22 you can do a couple of things that might work. I would try a couple of things.

1) Try logging into the computer as the administrator and keep the password blank.

2) Oh this might help when the computer is starting up press f8 and try last known good configuration. ( That might work or it might not)

3) If you cannot get into the computer I would go to another computer and copy the boot.ini file boot into dos and copy the file from the floppy to your hard drive.

Read other 3 answers

Alright, here's what happened. My dad's hard computer crashed, and we've spent the better half of 12 hours trying to recover about 30 gigs of music off of it. The problem is that the Windows repair stuff that came with our Windows 7 Ultimate isn't helping AT ALL, neither is repair disks, or any other junk that you can think of (and believe me, we've tried it all). When we try to boot the hard drive we get a "Error Configuring System" message, and when we've tried to run Safe Mode by holding f8, it doesn't allow us to. Now, we've also tried running an alternate boot source from the BIOS menu, then holding f8 to see if it'll give us advanced BIOS options and allow us to get to safe mode that way... but to no avail. This is frustrating me and him beyond belief and we can't find any help on the internet here. Hopefully you computer guru's can lend us some of your brain power to help fix this problem.

A:Hard Drive crashed and I can't run Safe Mode?

If the hard drive crashed, in the traditional sense, it is toast. Everything on the drive may be lost.

I think that you may mean that the computer crashed, not the hard drive

Read other 9 answers

Let me start from the beginning. A few weeks ago, I shut down my Windows 8.1 laptop by holding the power button. I know that's not the proper way, but I was in a rush. The next day, I turned on my laptop but instead of giving me the log-in screen like usual, after showing the Toshiba loading screen, it takes me to a black screen. A few seconds later, the screen darkens. There is no mouse. This has never happened before, and the only way to shut it down was to hold the power button. I tried again, and the same thing happened. I have not been able to fix it. I did read online that it might be a driver issue, so I tried to enter safe mode through that automatic system repair. However, this did not work, because I got the blue screen with the text:

Your PC ran into a problem and needs to restart...... blah blah

I have no intention of reinstalling my Windows 8.1. I've tried a lot of things:
I can't use system restore because I have it turned off (this was stupid of me)
I have tried waiting
I have tried cmd commands like bootrec /fixmbr and /fixboot

I am getting frustrated and have lost all hope that it can be fixed.

Is there anything I can do?
BTW, this laptop is ~4-5 years old.
I have a lot of files in there that I haven't backed up, and I don't want to lose them.
If this is the wrong place to put this post I'm sorry. I couldn't decide where this belonged.

Oh, and I should add that if I let the power run out and plug it in and then turn it on, the same thing hap... Read more

Read other answers

On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP' any suggestions please.

A:unable to enter windows or safe mode - HELP!!

When did this start?

Read other 2 answers