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Mouse Cursor Freezing on HP Spectre x360

Q: Mouse Cursor Freezing on HP Spectre x360

I have recently purchased an HP spectre x360. Excellent convertible laptop. I have this issure where frequently I get the mouse cursor freezing and not allowing me to move across untill I restart the laptop. It works fine for sometime then come back. It laso seems to diappear when I chaneg to the tablet mode. Any ideas? Thanks for help

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RELEVANCY SCORE 200
Preferred Solution: Mouse Cursor Freezing on HP Spectre x360

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RELEVANCY SCORE 78.8

So my brand new laptop seems to be rejecting all of its drivers. Yesterday, on the 3rd day of using it, the speakers didn't work when I tried to use them for the first time, but headphones plugged into the jack did. And today, the trackpad stopped working and I can no longer see the cursor. Touchscreen is still working, though. What am I supposed to do to fix this? I feel like they're related...

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RELEVANCY SCORE 78

Hi, I've had my Spectre x360 for two months now and noticed this just recently. The reason I noticed was that it was the first time I had a completely white screen, and the defect became very apparent. Spot stays stationary on screen and is most apparent with white or grey backgrounds, and is not very noticeable on blacks. The machine has been handled very delicately and not transported so it's certainly not damage. Will HP replace the unit for me? This is the second Spectre X360 I've had, first had WiFi and track pad problems and I am beginning to get quite frustrated.

A:Bright spot the size of cursor on Spectre X360 screen

[email protected], Thank you for your inquiry.  I grasp that you are noticing a spot on the display that stays stationary. It is more noticeable on a grey or white background than on a black one. I am happy to assist you with that difficulty, Here is a link to  HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 8/8.1, 7). Please let me know the results. Good Luck! If a post solves your difficulty, please choose "Accepted Solution" to help other posters find that information.To show appreciation for my assistance, please click the "Thumbs Up Ion" below.

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RELEVANCY SCORE 77.2

I purchased an HP Spectre 15 x360 in March 2016 and have been struggling with freezing/lock ups since then. I have tried updating all drivers but this hasn't fixed the problem. Almost daily, the screen freezes, the cursor shows a "busy" signal, and Windows does not recover. I have to do a full shutdown and restart, and lose all my work. I haven't been able to pinpoint what is causing this freezing. This has been a problem since the laptop was first received, so I am wondering if there is a hardware problem. Thanks for any help/ideas you can provide. 

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RELEVANCY SCORE 77.2

I have a Spectre x360 with windows 10. It freezes several times a day, especially after I put in on sleep, what can I do?

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RELEVANCY SCORE 75.6

I am have the same issue on a brand new spectre x360 I just purchased. My bios and drivers are all up to date.Is there another solution to this problem other than a reboot or closing the lid?

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RELEVANCY SCORE 75.6

The mouse on my hp spectre keeps jumping around on its own even when I'm not touching it. At first, I thought it was because my hand was brushing against the touchpad without realizing but I put it down and wasn't touching it this time, so I'm not sure what's going on. Basically, the mouse moves in circles and random things get clicked on and if I'm on any website, it starts scrolling up and down on its own. (It happens whether I'm using the internet or not so I don't think it's related to that). I've found that tapping the center on the bottom can sometimes fix it but can also make it worse. This is a brand new computer and I haven't heard of anyone else having this problem, so if it's a hardware problem, I can get it fixed/replaced if necessary.

A:Mouse Jumping HP Spectre x360

Hi @npixiedust505?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360  and issues with the Mouse jumping around or being erratic after a Windows 10 update. Here is a document on using and troubleshooting the TouchPad  with Windows 10.Hello @npixiedust505?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 and mouse not working correctly. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue.Hope this fixes your issue with the mouse.Thanks. 

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RELEVANCY SCORE 75.6

 Periodically the cursor will anchor at the bottom left of the screen - in the Cortana Zone - and a box or circle will appear.  If I move the mouse it will display intermittantly where it is on the screen but the cursed cursor in the Cortana Zone stays lit and blinking.  Only fix is a reboot. Before you ask... I have Support Assistant, My drivers ARE up to date and I've been searching the web for a solution. Throw me a bone here...

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RELEVANCY SCORE 74.8

I've started having a problem with my laptop where the the mouse pointer takes on a life of its own. It goe to the right edge of the screen and acts as if the button is being continually pressed. When I can finally reboot it, it resolves for a while, and then starts doing it all over again. I have reinstalled the mouse/touchpad drivers, upgraded the bios. I have set the touchpad settings to disable the touchpad when a mouse is plugged in and that doesn't help. I've seen some other threads that seem to be the same problem but there doesn't seem to be a solution. I haven't tried restoring to a backup from before this started yet. Does anyone have any ideas on how to fix this?

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RELEVANCY SCORE 74.8

Hi All,The mouse cursor on my 2-month old Hp Spectre X360 15-ap018ca has been skipping all over the screen. This occurs whether it is plugged in to power source or on battery, using the touchpad or on a USB mouse.  The mouse cursor turns into a diamond shape and it moves up and down the screen sporatically (see attached ), which makes general use frustrating. I have disabled the touch screen and touchpad, deselected "Enhance pointer precision" under Pointer Options in Mouse Properties but this problem persists. This problem also sometimes occurs even when I am not moving the mouse. The version of Synaptics Pointing Device is v19.0.12.112Any help is appreciated.Thanks. 

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RELEVANCY SCORE 74

My Spectre x360 13" (late 2016 model) loses the mouse when transitioning from tablet to laptop mode.  I have to reboot to get the mouse back.  Incidentally, my mouse (Amazon Basics MG-0975 doesn't even show up in Control Panel's device list as a mouse -- just as a transceiver.  But it works better than the Microsoft mice (3500 and 4000) that I tried before -- they jumped all over the place.  That appears to be a Windows 10 problem, however, not related to the Spectre particularly. I love the Spectre, by the way -- looks and works great and is a terrific value for the money.

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RELEVANCY SCORE 74

I have a new 15" HP Sepctre x360 convertible model T6T09UA#ABA that seems to be having issues with wireless logitech mice "sticking"  Both the scroll wheel and moving the mouse causes a pause, stick, or jump of the curser or screen while web browsing, using applications, or just moving across the desktop.  The built in touch pad scrolls and moves everything smoothly and with perfect precision.  I've tried three different models of logitech mice that work well on other laptops and all three exhibited the sticking, jumpy, jerky kind of behavior.  It's not a surface/sensor issue because I'm testing with other laptops on the same surface.   I even bought HP's bluetooth 4000 mouse and that had the same problem as the logitech mice.  How do I get mouse movement/screen scrolling to be as smooth and perfect as using the built in track pad?  Making adjustments in the mouse control panel in Windows 10 does nothing for this movement/sticking issue.  Anyone else experiencing it on this laptop?

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RELEVANCY SCORE 73.2

Here's a video I made about this:https://www.youtube.com/watch?v=HYRJ3erCem4 Now question, does anyone else experience this issue? Were you able to fix it? How? Through all of the solutions I've found on this forum has been HP replacing the laptop in it's entirety. This seems to be a common problem since 2015 that has not been fixed. I've been able to pinpoint it down to the software: the synaptics drivers.

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RELEVANCY SCORE 66.4

Hi there,

My mouse cursor freezes once every ~30s for about 1~2s. It doesn't happen all the time, but I suspect it might happen because of the usage of postgreSQL, as I've seen 2 other people with the same problem who also used it.

I have tested another mouse, the problem persists. I've tried updating mouse/USB drivers as well, nothing helped.

My trackpad, however, doesn't stop working at any time.
Any ideas?

Thanks.
 

A:Mouse cursor freezing

Interesting how when you tested another mouse the issue persisted, but it works with the trackpad. Are both mice you tried (non-trackpad) wired or wireless?
 

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RELEVANCY SCORE 66.4

i am facing mouse cursor freezing issue.....i have tried all means like changing operating system from XP to Windows7 64bit pro...den updating mouse drivers..trying other usb mouse as wel as ps2 mouse...den updating graphic card drivers...n nw i hav removed my graphic card yet i am facing freezing issue....

MY PC config:-
i5-2500k..DH67Cl motherboard...4gb ddr3 ram (gskill)...gt240 ddr5 1024mb graphic card...600watts corsair power supply...NZXT cabinet...logitech g400 gaming mouse...n dis 1 are newly assembled configuration..just 1 month.....

MY previous PC config(used for about 4 years):-
core2 duo..palit motherboard..3(2+1) gb ram..gt240 ddr5 1024mb graphic card...iball cabinet..logitech g400 gaming mouse...BUT i dint faced any such issue with my old system.....Also u can see that graphic card & mouse used in both the systems are same and updated till date yet i am facing freezing issue only on my new system and NOT on old system.....y so??

Please give some nice suggestion..THANKS in advance

A:MOUSE CURSOR FREEZING

First things first. Did you run Microsoft's upgrade adviser before upgrading to Windows 7 on this computer?
Windows 7 Upgrade Advisor - Download - Microsoft Windows

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RELEVANCY SCORE 66.4

Lately my HP Pavilion 750n (Windows XP as the OS, 1.6 GHz Pentium 4 processor and 768 MB RAM) has developed an problem of the mouse cursor freezing. This is accompanied by a click sounding from the tower and the HD light comes on. The computer completely locks up, so I can't determine what is causing this since pressing the CTRL-ALT-DEL keys are inoperative. I have to unplug the power, then re-start to get the mouse working again. I have MSE as the security software. Scans with this show no viruses. Any idea what's going on?
 

A:Mouse Cursor Freezing

The HP Pavilion 750n desktop is several years old, so it's a good probability the hard drive is failing.
The freezing mouse cursor and clicking sound from inside the tower reinforces that suspicion.

If the hard drive does need replacing and you don't have the original recovery disc kit available to install Windows XP, you can purchase it here.

-------------------------------------------------------------
 

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RELEVANCY SCORE 65.6

Which stylus devices are known to work with this model (HP Spectre x360 X7V20UA#ABA ) and BIOS Level  Thank you.[System Summary] Item Value OS Name Microsoft Windows 10 Pro Version 10.0.10586 Build 10586 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name xxxx System Manufacturer HP System Model HP Spectre x360 Convertible 13-w0XX System Type x64-based PC System SKU X7V20UA#ABA Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. F.10, 10/26/2016 SMBIOS Version 2.8 Embedded Controller Version 94.45 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.10586.589" User Name SHORTER\arw Time Zone Eastern Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 5.26 GB Total Virtual Memory 18.8 GB Available Virtual Memory 7.30 GB Page File Space 2.88 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes 

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RELEVANCY SCORE 65.6

I have the Spectre model X7V20UA#ABA and based on this answer bought an HP Active Pen.  I cannot get teh machine to acknowledge the pen in any way. I've followed what instructions I could find (basically have the pen near the computer when you turn the computer off and then back on) and it will nto use it in One Note.  Is this an incompatible device?

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RELEVANCY SCORE 65.6

I recently purchased a Lenovo Flex 3 Lap Top with Windows 10 operating system and it's been giving me a lot of problems when playing music on itunes. When I open my itunes and play music my mouse cursor freezes every couple seconds. Im becoming frustrated and thinking about returning the laptop since i cant fiind a solution can someone help please?!?! Thank you. 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













Solved!

Go to Solution.

A:Flex 3 - My Mouse cursor keeps freezing!!!

Dear Sammy,
 
Welcome in lenovo community,
 
Please try to uninstall the touchpad driver from the device manager and check if the touchpad will work well with the Microsoft generic driver or not, and feed us back.
 
Regards,
Joseph

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RELEVANCY SCORE 65.6

This is my 3rd post regarding mouse cursor freezing issue..i am totally frustrated and have no idea what to do?
My all drivers are upto date..all BIOS settings are proper..power settings are also proper yet there is freezing of mouse cursor with the sound of its disconnection..tried all the means which were told in previous 2 post but nothing helped

MY PC config:-
i5-2500k..DH67Cl motherboard...4gb ddr3 ram (gskill)...Nvidia gt240 ddr5 1024mb graphic card...600watts corsair power supply...NZXT cabinet...logitech g400 gaming mouse...n dis 1 are newly assembled configuration..just 2 month

i have attached 2 pics please refer them....image 1 is clicked when my mouse is stuck which made my keyboard to stuck as well at one place and the only thing i left with was to restart the PC....image 2 is clicked right after restart there are changes observed...i hope someone has information as what to do to get problem solved. I have also email Logitech for this issue some few days back yet there is no response from them. Please help me to get rid of this issue as soon as possible.

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RELEVANCY SCORE 65.6

It seems like every 10-20 seconds, my cursor freezes in one spot for a split second, then it's fine. It's so repetitive, it's a nuisance and I can't finish up work I have to do on the computer. I'm really not sure what it is...switched USB ports three different times (USB laser mouse), so I'm clueless.

Here's my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:42 PM, on 8/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet... Read more

A:Mouse cursor freezing every 10 seconds

I just now scanned with AdAware2008 and got these three objects to show up:

[1] MRU Path: C:\Documents and Settings\Administrator\Recent Count: 163
[2] MRU Registry Key: S-1-5-21-1439374555-3195946299-1949402760-500\Software\Microsoft\Search Assistant\ACMru\5603 Count: 1
[3] MRU Registry Key: S-1-5-21-1439374555-3195946299-1949402760-500\Software\Microsoft\Internet Explorer\TypedURLs Count: 19
 

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RELEVANCY SCORE 64.8

Hi.. I have had this problem for about a week now....
I have a sony vaio windows 7 IE 8 Laptop that I love and it is only a year old.
in the past 5 days the cursor on my logitech wireless mouse freezes. The only way to get out of it is ctrl. alt. del and it goes to my home screen and I cancel and the cursor comes back.. sometimes I go for hours and it doesnt
freeze and then sometimes it freezes every 5 minutes. there are times when I ctl. alt delete and it goes to my screen and I have to manually shutdown as even if I touch the pad on my laptop I cannot close it.. and of course when the cursor freezes
the screen freezes too.

Just to let you know that there is nothing wrong with my battery or mouse
as I have another one just like it and it does the same thing

I contacted Sony Vaio and they came in by remote and put in a patch
and said that should do the trick. but it did not...

any ideas....

do you need more info and if so what else would help in this situation.

I also play some games and that is when I most get this. and I have
the flash 102..... the latest version. and my java is uptodate.

I should also say that at times my IE8 says not responding.....

thanx Coco.

p.s.I have a friend who is very computer savy and comes in by remote
to fix things on my computer and this is stumping even him..

A:CURSOR ON WIRELESS MOUSE FREEZING AND COMPUTER

Where do you have your transmitter/receiver plugged in on the front or back of your machine?

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RELEVANCY SCORE 64.8

Hi i have just sorted the rest of my errors out on my PC and done a clean install on windows. Installed all windows updates and my new motherboard drivers but i have this really annoying thing that keeps on happening. One the mouse freezes after 5 minutes of boot after i have just loaded Firefox and then my system freezes or if that doesn't happen my mouse freezes for a couple of seconds and then it starts changing icons and freezes and disappear. The only thing i am doing while this happening is browsing Firefox and using remote desktop and using word press to post on my website. I have tried reinstalling the drivers for the mouse and looked for any yellow simple in device management but there is none what can it be is my mouse failing please help.

A:Why does my mouse cursor keep on freezing or changing simples

  
Quote: Originally Posted by Baggy2014


Hi i have just sorted the rest of my errors out on my PC and done a clean install on windows. Installed all windows updates and my new motherboard drivers but i have this really annoying thing that keeps on happening. One the mouse freezes after 5 minutes of boot after i have just loaded Firefox and then my system freezes or if that doesn't happen my mouse freezes for a couple of seconds and then it starts changing icons and freezes and disappear. The only thing i am doing while this happening is browsing Firefox and using remote desktop and using word press to post on my website. I have tried reinstalling the drivers for the mouse and looked for any yellow simple in device management but there is none what can it be is my mouse failing please help.


Hi Baggy2014,

Have you checked a different mouse on the system to isolate the issue? Also, perform a clean boot on the system to check the same:

Clean Boot

Also, check the system under safe mode and let us know if it occurs there as well:

Safe Mode

Keep us posted with the results so we can advise you further.

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RELEVANCY SCORE 64.8

touch pad keeps stopping and starting dell laptop
 

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RELEVANCY SCORE 64

Since the issue I'm having is roughly equivalent to Windows itself hanging, I figured this would be the best place.
What is happening is that Windows freezes and I can't interact with anything on the screen. CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager do not work. I am, however, able to move the mouse when this is happening, but cannot interact with anything. The only thing that returns my system to normal is a hard boot . Over a 2 week period, it has happened at an increasing rate, but my system has run completely stable for something like 5-6 years now. I formatted and reinstalled windows in hopes of a fix, but it's still happening.

OS - Win7 64bit
? What was the original installed OS on the system?-Win7 64bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-Retail
? Approximate age of system (hardware)-5-6 years
? Approximate age of OS installation (if you know)-a few days
? Have you re-installed the OS? -Yes

PC info:
https://pcpartpicker.com/list/3ZdQm8
CPU: Intel - Core i5-2500K 3.3GHz Quad-Core Processor
Motherboard: Gigabyte - GA-Z68XP-UD3 ATX LGA1155 Motherboard
Memory: G.Skill - Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.99 @ Newegg)
Storage: Crucial - M4 128GB 2.5" Solid State Drive ($149.99 @ Newegg Marketplace)
Storage: Western Digital - Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive ($61.50 @ Newegg Marketplace)
Video... Read more

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RELEVANCY SCORE 64

Since the issue I'm having is roughly equivalent to Windows itself hanging, I figured this would be the best place.
What is happening is that Windows freezes and I can't interact with anything on the screen. CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager do not work. I am, however, able to move the mouse when this is happening, but cannot interact with anything. The only thing that returns my system to normal is a hard boot . Over a 2 week period, it has happened at an increasing rate, but my system has run completely stable for something like 5-6 years now. I formatted and reinstalled windows in hopes of a fix, but it's still happening.

OS - Win7 64bit
? What was the original installed OS on the system?-Win7 64bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-Retail
? Approximate age of system (hardware)-5-6 years
? Approximate age of OS installation (if you know)-a few days
? Have you re-installed the OS? -Yes

PC info:
https://pcpartpicker.com/list/3ZdQm8
CPU: Intel - Core i5-2500K 3.3GHz Quad-Core Processor
Motherboard: Gigabyte - GA-Z68XP-UD3 ATX LGA1155 Motherboard
Memory: G.Skill - Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.99 @ Newegg)
Storage: Crucial - M4 128GB 2.5" Solid State Drive ($149.99 @ Newegg Marketplace)
Storage: Western Digital - Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive ($61.50 @ Newegg Marketplace)
Video... Read more

A:Windows 7 64bit Freezing But Mouse Cursor Moves

Bump
Bump

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RELEVANCY SCORE 63.6

Hi,
I have windows vista.
A couple of weeks ago someone on here assisted me with my computer. I had search engine redirect, along with other problems.
It was okay for awhile but then all of a sudden it started working very badly now. One thing is norton 360 seemed to disappear from my computer. I got directions and uninstalled norton and then reinstalled it again, now the norton seems to be working okay.
But since then, the mouse cursor has been moving erratically, totally disappearing and freezing up the whole screen. The screen keeps flashing to blank screens or my previous screen for a few seconds and then coming back to the screen I am on. It is having problems restarting alot of times and sometimes I can not even do anything before it freezes. I have started it in safe mode with networking and still seemed to have the same problems. The mouse pointer was still moving erratically and not working well. Just in the time that I have typed this so far the screen has flashed to a previous screen 4 times.
I have run norton scans and I dont think it is finding to much but tracking cookies.
Any other help would be appreciated.
Thanks
Kim

A:computer freezing, mouse cursor disappearing or moving erratically

Hello Kim,,, may be having a hard drive beginning to fail or file corruption. I would recommend immediate backupo of important files in case. Probably not a malware issue. So I 'd run SFC and if you still hae trouble ask this in Vista and they can check your drive and other things.Please run SFC (System File Checker) Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System FilesNOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,right-click cmd.exe in the list above and select 'Run as Administrator'You will need your operating system CD handy.Open Windows Task Manager....by pressing CTRL+SHIFT+ESCThen click File.. then New Task(Run)In the box that opens type sfc /scannow ......There is a space between c and /Click OKLet it run and insert the CD when asked.

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RELEVANCY SCORE 62.8

Ok, I just put this computer together for my mother in law and it's been randomly freezing, usually with a black screen and an oversized mouse cursor arrow. Once it had like 4 mouse cursor arrows.
This is what the even viewer says;
The Monitor Image service terminated with the following error:
A dynamic link library (DLL) initialization routine failed.

Google has been no help at all.
I think I may need update the video drivers but I'm not sure. I've been trying to download them since early this morning but the computer crashes before I can.
 

A:New build, freezing occasionally w/black screen and oversized mouse cursor

which operating system is this and what are you using for a graphics card?
 

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RELEVANCY SCORE 62.8

I purchased a A485 and worked well but quickly replaced Mech harddrive with SSD. After reinstalling windows 10 I noticed I loss the function of the backlit keyboard, as well as my mouse cursor kept freeze when using the Track point when I would use the middle button for scrolling. all drivers up-to-date and even tried reinstalling windows and drivers again...still have this issue the mouse freezing is the must fustrating since I primarily use the Trackpoint to control my mouse functions. I found that locking (windows + L) and login back in frees up the mouse again...but typically freezes shortly after pretty fustrating, especially when one of the main reasons I buy Lenovo is their trackpoint. I've seen people have similar issues but no resolutions in their threads.

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RELEVANCY SCORE 62

Meet my Computer

PROCESSOR
Intel? Core? i5-2500K Processor (up to 3.7 Ghz)
VIDEO
SAPPHIRE Radeon HD 7950 3GB
MEMORY
16 GB (2 x 8 GB) Geil EVO Veloce DDR3 1600 RAM
STORAGE
120 GB SP MLC SSD (Toggle NAND)
3 TB Western Digital Green HDD
SOFTWARE
Windows 7 64-bit
THE REST
ASRock z77 Extreme 3 motherboard
Coolermaster Centurion 5 mid-tower case
Thermaltake TR2 TR-500 500W power supply
Zalman CNPS5X CPU cooler

I've run burnin tests, which did not discover any issues with my computer. I've been monitoring temperatures while gaming and haven't seen anything out of the ordinary.

Is it possible that I need to up the PSU?

A:Computer Freezing: Screen Locks, Cursor does not move but the mouse power stays on.

Hi and Welcome to TSF!

It most certainly could be the PSU.

What is the 12V, 3.3V, 5V, and VCORE voltages within the BIOS?

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RELEVANCY SCORE 61.6

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

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RELEVANCY SCORE 58.8

I have a Windows 7 mutli touch device and every time i touch the screen i get a stupid mouse graphic. Its really annoying because it has a tendency to get in the way when i am tapping around with my fingers on the screen. I have been unable to find anything
about such a "feature" on the webs. As various combinations including "mouse" and "graphic" and "windows 7" are pretty vanilla search terms.
I am guessing it is some lame "accessability" feature but i have no idea how to fix. please help

A:mouse graphic (not cursor) next to mouse cursor when touching screen

That is called the Touch Pointer, its easy to turn off once you know where to look.
Click Start, type pen in the search box or open control panel aand click Pen and touch.
Click the touch tab and uncheck Show the touch pointer... then just click ok to  close the dialog and the ghostly mouse picture will be gone.
 

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RELEVANCY SCORE 58.8

I have a Windows 7 multi-touch device and every time i touch the screen i get a mouse graphic. Its really annoying
because it has a tendency to get in the way when i am tapping around with my fingers on the screen. can i remove and have only cursor arrow without mouse. i know there is a option but i need only cursor arrow. is it possible with any registry edit option.

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RELEVANCY SCORE 56.8

Upon opening the notebook on my desk, a series of cracks surfaced on the upper-left bezel of the screen, and extended across the screen. I keep my notebook for the most part on my desk, and when I travel, I put in the HP leather case, and in a well-paded bag. I've owned this notebook since August last year, and it has performed excellently besides the occaisonal loud fan noise and overheat.  I talked with a helpful HP Customer Support Rep, and I was told that if I were to send in my notebook, and screen damage will be presumed inflicted by the customer. I have also been in contact with the HP Executive board, but their reply did not grant me any help. I would like to know if I can send in my notebook for a proper examination, or if I can speak with a case manager on this issue. I really do not want to file a complaint to the BBB, but I feel that will be necessary if the material defect is to be assumed a damage on my part. Thank you in advance. I will include pictures of my display, as well as pictures of the siding to prove the lack of physical/blunt damage.

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RELEVANCY SCORE 56.8

My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly.  Love the machine worried about the heat.

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RELEVANCY SCORE 56.8

Hello, Last winter purchased a convertible lenovo laptop. The first one had faulty hinges, I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad. So, I decided to ditch the cheaper computers and splurged on a HP spectre x360 from Best Buy. I live 200 kilometres away from large retail stores like this so getting back and forth is quite difficult, Staples was very understanding about the Lenovo laptops, however Best Buy told me there was nothing I could do when I described the problems I was having with my brand new HP. Several months went by and I avoided using the computer as much as possible in order to avoid facing the mistake I made in purchasing it. Eventually, my old computer became completely obsolete and I had no choice but use this HP.  My problems were not limited in any way. They ranged from an extremely annoying touchpad that sounded loose and made strange noises, the fact that the screen was closing on an odd angle, and the fact the the screen could barely stay open. A slight touch or even shifting the laptop would cause the screen to move. I could forgive these flaws if I had abused this computer or if it had received heavy usage, however I barely even turned the thing on. I contacted HP support and I must admit that they were polite, friendly and had my return materials sent very quickly.  My first bad sign involving the shipping process was the fact tha... Read more

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RELEVANCY SCORE 56.8

Not the X360 when it's in a hard lock. >>Why would you need to hold down the power switch for 60 seconds?  5-7 second hold is enough to force power down any computer.

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RELEVANCY SCORE 56.8

Does anyone know the difference in these models apart from screen quality and is it worth paying the extra. I was looking to purchase the 13-ac003tu but came across other models on the HP website. Does anyone know what the model numbers represent?13-ac065tu13-w031tu13-ac066tu13-ac003tu

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RELEVANCY SCORE 56.8

Hi, I have an HP Spectre x360 that is a year and 5 months old. I was running it off the battery when suddenly a whole lot of smoke started coming from underneath the notebook and a smell of burnt plastic filled the air. Reading the forum I found that this is not something new to these HP Spectre x360 notebooks. Its it really possibile that HP have not activated a support program for who owns such an expensive notebook. My notebook is out of warrenty but I honestly think it was a close call, i was working on a wooden table when it started burning. Now I have a 1250 euro paper weight. I did try to contact support and was immediatly cut off once i gave them my serial number, or offered to pay for support. Will paying 30 euros actually achieve something, ie will they attempt a repair or will it be 30 euros just to be told over the phone that its something that simply cannot be repaired. Thanks

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RELEVANCY SCORE 56.8

The 1-minute hold of the power switch worked for me, but it is darn hard to do because of the somewhat inconvenient power switch position - and if you waver for a moment then the 60 seconds starts again. I found it easiest to turn the 360 on its side on a table and then it is easier to hold the switch down for the full minute uninterrupted. This for me only points out the importance for manufacturers to provide a HARD RESET capability through an unfolded paperclip or the like. C'mon guys, give us what we need to maintain our products!

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RELEVANCY SCORE 56.8

HP's lack of quality control is completely unacceptable and inexcusable, especially given the cost of the Spectre x360 line.I went through 5 (FIVE!) 13-inch Spectre x360's. All but one exhibited very loose trackpads (even very light taps will physically move the trackpad down and have an annoying loose click sound when taking your finger off of it). The one with an okay trackpad had USB-C issues. The trackpad -- arguable THE most important part of a laptop -- now feels like garbage. Hell, there are $200 Windows laptops and Chromebooks that have better trackpads than this $1,200 thing.It's extremely frustrating and disappointing. I REALLY wanted for the Spectre x360 to be my laptop (especially considering there's no other 2-in-1 out there that looks this good and is priced as nicely). Looks like the Lenovo Yoga 720 is next on my list. Just wish it had IR cameras for facial logins.

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RELEVANCY SCORE 56.8

Hey guys! I was looking to buy the new HP Spectre x 360. Is it available with the following specs - Natural Silver13" 4k touch screen 16GB rami7 256 GB memory I have found the 13" with 4k screens on the UK website but can't seem to find the same on the US website.  Thanks !

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RELEVANCY SCORE 56.8

Hej! I have a question regarding the  new 2016  HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina

A:New HP Spectre X360

Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba).  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 56.8

Just finished setting up my second Spectre x360 15t. The first one was a driver and screen flickering mess. As I'm finishing putting it through it's paces by running audio with a few tunes through Spotify and then over to Netflix to check dialogue, I've become aware that the fan has been running for some time. When I picked it up to feel the underside I was quite dismayed to feel how hot this thing was. Not cozy up to the fire hot but call the fire department hot. It was on a Xpad which was starting to get a bit toasty itself. No way this could ever sit directly on my lap. I know this is an ultrabook. I know i7 processors run warm under load but this fella gets HOT. I'm coming off a Spectre 13t with an i5 which is just as tight a unit as this one, but it never reached this kind of hot. I'm humorously concerned if I can put this on my desk while under heavy load without melting the finish off. Is anyone else experiencing similar circumstances? I'd appreciate any feedback. Thanks.

A:Spectre x360 gets HOT.

Hi @benefit13,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? please get back to me and I will help you.

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RELEVANCY SCORE 56.8

Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one  also it has the same fault, any recomendations of what should i do?

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RELEVANCY SCORE 56.8

New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.

A:HP Spectre x360

I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.

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