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Laptop doesn't sleep when lid is closed

Q: Laptop doesn't sleep when lid is closed

I have a Dell Studio running Windows 7 Home Premium 64bit, and the laptop doesn't sleep when I close the lid, except I double-checked my settings in the control panel and it's supposed to sleep.

I've had the computer for over 6 months now and the problem first started yesterday, right after I installed the latest Windows updates. When I close the lid, the computer doesn't sleep, but even when I open the lid, nothing appears on the monitor. It's still black and unresponsive, although the power button isn't blinking, so I know it's still awake.

RELEVANCY SCORE 200
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A: Laptop doesn't sleep when lid is closed

Hello ieatlikeawolf, Welcome to the Forum.

Could you answer a few questions?
Does the laptop go into sleep mode if you choose Sleep from the start menu?
Have you tried doing a System Restore to a point before you installed the updates?
Did you install Update KB976902 at the same time as other updates?

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RELEVANCY SCORE 88

Hi All
This is my first time on any forum so forgive me if I have gone to the wrong place. I have had the common problem of broken hinges on my L50 B. I have replaced both hinges and to all intent and purpose ever thing went well, i.e. the lid opens and closes great now. I have however done something wrong, the laptop now doesn't sleep when I close the lid. I have checked all the power settings and the advanced settings and they are set to sleep when lid is closed. Has anyone any idea what I may have done wrong. Can anyone tell me what the motherboard connection of the lid sensor switch looks like? Any help gratefully received.

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RELEVANCY SCORE 74.4

I've had about 5 instances where I've closed the laptop and put it in my laptop bag to pull the laptop out an hour later and have it be super hot.  It seems something has hung the system up from sleeping like it should when I close the lid.  I'm sure eventually I'll start getting thermal damage, especially the Samsung 950 NVME drives, so I am a bit concerned.  I usually pay attention now that I know this happens, but occasionally forget like today and worry about the damage that could be caused if it was left for an extended amount of time. Thanks in advance for any help! Laptop is a Lenovo P50 with a Xeon processor. Memory is Kingston HyperX 4x16gb 2400mhzHard drives are Samsung 950 m.2 in raid 0, and a Samsung Evo SSD 

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RELEVANCY SCORE 68

I have a Pavilion g7 series laptop.  I just pulled it apart to replace the fan, and now when I close the lid the laptop no longer goes to sleep.  I did not make any changes in the power options, so I assume I didn't get the laptop reassembled correctly after replacing the fan.  What makes the laptop know the lid is closed to sleep, and where do I look to make sure I get it put back together correctly?  Thanks!!

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RELEVANCY SCORE 67.6

HiI'm using a HP ENVY TouchSmart 15-j198ez Notebook PC running Windows 10 64bit.I have an external display, and it's the only display I need, hence, the laptop lid is always closed. The peripherals I use are:Microsoft Designer Mouse/Keyboard Wireless Kit - BluetoothWacom Intuos 4 Tablet - USBLogitech Rumblepad 2 Game Controlle - USB None of the above mentioned peripherals wake the laptop from sleep. And I am forced to open the lid everytime I need to use the laptop. Previously I was using a Logitech USB keyboard and a Logitech Wireless Mouse (wth USB dongle) - both were able to wake the laptop from sleep with no problem. Gave up on them because I needed the extra USB slots. I also have a Bluetooth speaker set, which led me to belive that the bluetooth connection of the laptop is closing whenever the laptop is going into sleep, since it starts searching for other devices to pair with. This would explain why the mouse and keyboard can't wake the laptop, even though I have checked the "Allow this device to wake computer from sleep" boxes, for both, in the Device Manager dialogue. Any solutions for this?I would also be happy if the tablet or gamepad would wake the laptop. But the "Allow this device to wake computer from sleep" check boxes are greyed out for these devices. Thanks in advance.   

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RELEVANCY SCORE 67.6

Hi,
first time here, I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.

When my win8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.

Is this a win8 thing, an Acer Aspire thing, or worse it can't be done?
Anyone else able to wake from sleep their win8 laptop w/closed lid???

Thanks

A:Waking laptop from sleep with lid closed

Try going into the power options and set the option for what to do when the lid is closed to "do nothing".

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RELEVANCY SCORE 67.6

Hey hey, so the problem is i want to leave my laptop running when doing renders that take hours on end. I've disabled the sleep mode in every way that I know how to (see screen shots). When the lid is open it doesn't go to sleep, but when it's closed after about minutes it goes into sleep mode (all fans off etc).

This never happened with windows 7 and i've triesd programs like insomnia which haven't helped at all. Id really love to get to the bottom of this, otherwise I might have to reluctantly revert to windows 7

Anyone offering ideas would be much appreciated. Cheers

A:Unwanted sleep when laptop is closed

Hi safety1g,

FYI, I have seen this behavior before on a few Sony Vaio models, and each time it was referred back to Sony support, where they said the option to "change what the lid does when closed" is/was not supported in their power management scheme and there was no workaround for this issue. So, just consider this an FYI at this point; however, if you can't get your issue resolved quicky, I would spend 10 minutes on the phone with your laptop's manufacturing support group to see if they can confirm a similar issue.

Good luck,

my2cents

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RELEVANCY SCORE 66.8

Printer is HP Inkjet
Laptop is VIAO
OS is Vista
The printer works fine after booting, however the printer does not print though the job show printing and the job cannot be deleted in these conditions:
1- the laptop has gone to sleep and is "revived" and then we try to print something local or from gmail or other online doc
2- the laptop is closed but not turned off and when it is reopened and "revived" - same problem

The only way then to make it print is to reboot the laptop - then and only then the print jobs start.

Any idea?
 

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RELEVANCY SCORE 66.8

Hi all,
I was just wondering if you can advise on something.
My new laptop keeps waking itself from sleep in my bag. As far as I can tell, the screen comes on and does not turn off and the laptop stays on until it runs out of battery (about 9 hours). This causes the screen and laptop in general to get very hot, as it is in my bag and in a laptop sleeve.
I wondered if it was bad for the screen to get this hot? I know the components can handle it, otherwise the laptop would shut down. But I am worried about the screen.
It is the Asus UX303LA-R4338H. It has a LCD panel (matte, non-touch, if that makes a difference). Windows 8.1.
As for the waking up: I think it might have been waking after 3 hours to go in to hibernate, so I have turned off hibernation in power settings (but I am yet to try this latest change). I have no tasks scheduled to wake the laptop, all devices bar the keyboard aren't allowed to wake it, can't be woken by internet, etc. What is curious is that it when this happens it does not sleep after 15 minutes or turn off the display after 5 minutes, as per my settings. Does anyone have any ideas on this?
Summary:-
1. Is this bad for laptop screen/elsewhere on the laptop to be on, in a closed environment, and this hot for 9 hours?
2. Any further ideas why it might be turning on and then not sleeping after 15 minutes?
THANK YOU IN ADVANCE!

A:Laptop waking from sleep when closed - bad for screen?

It's definitely not good for the battery. Getting hot in the bag isn't god either. If it was me I would do a full shut down instead of sleep mode.

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RELEVANCY SCORE 63.6

So I recently noticed that when I close the lid completely, the monitor doesn't turn off, I can still see light coming from the gap. I've done a fresh install of windows xp recently, but I didn't notice whether it was from the start, or did I do something to fault it.

I have a Dell inspiron 1520. Well worth noting here that when I choose standy when lid is closed it works, so that means the lever mechanism works. That's why I put this in the software section.

Don't know what else to add. Help would be appreciated. Thanks
 

A:Solved: Dell laptop monitor doesn't turn off when lid closed

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RELEVANCY SCORE 63.2

 Hi everyone, I currently own a T430S, and just recently the FN button on my laptop started to malfunction. It would work sometimes work but most of the times it doesn't register at all(refer to the video). Also I encountered another problem which is my laptop will wake up right away after put into sleep mode. This happens either when I put it into sleep mode or when I close my laptop(please also refer to the video). I have tried to reset my BIOS, tried unplugging my keyboard, but still no luck. Is there a way to fix this issue? This issue really has been bugging me for the past few days. I would appreciate any kind of support! Thank you!

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RELEVANCY SCORE 60

The problem is that when I close the lid on my laptop, the screen goes black, and that's it. The fan is still running, all the lights are on. The thing is, when I turn off wifi, the laptop sleeps fine, with the power light turning orange and pulsating, and the fan off.

Earlier I found a page with the so called fix for this which was to change the advanced power option "Prevent idling to sleep" in "When sharing files" to "Allow computer to sleep." This fixed my problem, but it came back after a while, probably due to going off and on wifi, and plugging and unplugging.

I need to get the laptop to sleep properly even when on wifi and sharing media.

A:Laptop sleep doesn't actually sleep, fan still on.

Make sure that your settings, when closing the lid, are set to Hibernate. This will be a true sleep mode.

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RELEVANCY SCORE 57.6

About a week ago I noticed my laptop stopped going into sleep mode when I closed the lid. It just stays on. I checked the power settings, and they are set to sleep when the lid closes, in fact, I can manually put it into sleep mode myself and close the lid and it stays sleeping fine, however, it doesn't go to sleep when you close the lid anymore.

Never experienced any issue like this with the laptop before. It is an HP Pavilion dv3 running windows 7.

I check some online forums and tried of few of things including a system restore but nothing has worked for me yet.

Any help would be much appreciated. Thank you!
 

A:Laptop Doesn't Sleep When Lid Closes

From reading, there might be a magnet in the bezel surrounding the screen that senses when the lid is closed. Something happened to the magnet (slight misalignment?) and the laptop can no longer sense that the lid is closed.
I have no idea the strength of the magnet nor where it is located. Perhaps someone on the HP forum who has disassembled a Pavilion laptop might be able to help.
 

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RELEVANCY SCORE 57.6

When I come to work I dock my laptop, lid closed, press the power button on the dock and after a few seconds I'm ready to work. When I leave for home I undock and put in my bag. It takes me an hour to reach home during which time the laptop is in my bag, not being used. When I get home it is hot since it didn't go into sleep. At home when I leave it for a while, it goes to sleep (plugged is 15 minutes or unplugged 30 minutes) 1. Why won't it go to sleep after I undock?2. Why won't it go to sleep after an idle timeout wake timers are disabled when unplugged and powercfg -requets shows an empty list. How do I fix this situation? I know I can undock, open the lid (wait for it to come on), then close again, but this is tedious and a lot of times I'm in a hurry and forget. 

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RELEVANCY SCORE 57.6

Hello people !

As the title suggests, I'm having difficulties bringing up to life my laptop. I know for sure its in sleep mode, as I accidently pressed the "hibernate" option from the Start-shutdown menu of Windows 7.

In the previous times this happened, unplugging and then inserting the power supply cable fixed the issue.
But now, nothing works. Not the unplugging, not the constant pressing on the power button. Nothing.

I've read other threads that suggest updating the display driver, disabling the "hibernate" option and other solutions that must have the PC ONLINE (obviously this isn't my case).

S.O.S

A:LG LS55 laptop with Win 7 doesn't come up from sleep

Welcome to the forum dildror. I'm assuming the laptop will not wake at all now? Here are a few things to try.

Remove all batteries, wait a few minutes, and then replace the batteries.

Try pressing and holding the PC?s power button for five seconds or more while it is plugged in to AC.

You said you accidentally pressed the Hibernate key? Try pressing or holding that key again, it may reset it.

A Guy

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RELEVANCY SCORE 57.6

Hi,

I have a Dell Inspiron 17R 5737, running Windows 8.1.

my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.

I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have tried several suggested solutions on the web. I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.

also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.

as I remember the problem first appeared after updating the windows from 8.0 to 8.1

please help, and thanks in advance
 

A:Laptop doesn't sleep or hibernate

Try updating the BIOS: http://www.dell.com/support/home/us/en/19

Some DELLs come with there own power management software, that might be interfering...

Chears
Grant
 

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RELEVANCY SCORE 57.6

Hi, I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
 

A:My laptop goes to sleep and doesn't wake up

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RELEVANCY SCORE 56.8

My laptop with Win 8.1 Pro x64 has two issues with power states which are not working correcttly. They are:

1-the laptop does not shut down completely; either by navigating to the power down option on the settings charm bar or by pressing the power button on the laptop (I set it to shut down instead of sleeping as default). The computers apparently starts powering down, but the power led never switches off, and the cooler keeps spinning. It won't turn off until I press and hold the power button or the battery drains up.

Of course, the same applies to hybernating; the OS saves the content of RAM and starts shutting down, but never completely shuts down. Ditto with "fast boot" enabled; it doesn't matter if it's on or off, the laptop still doesn't power down.

2-if the laptop sleeps, it simply won't wake up. The monitor turns off and you'd expect to press a keyboard key or move or click a mouse button to awaken it, but nothing happens. Again, all I can do is holding the physical power button to force a shutdown or wait until the battery is drained. When the laptop keeps stuck in sleeping mode, I notice that after some instants the Num Lock led keeps lit, and won't turn off even if I press the key.

What do you think might be happening, is it some issue with ACPI or power states? What do you suggest to fix those issues? Thanks in advance.

Info:

OS: Windows 8.1 Pro x64
CPU: core i5-4200U
GPU: AMD Radeon HD 8850M

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RELEVANCY SCORE 56.8

My DV7 laptop either won't come up after sleep mode or sometimes takes 3 or 4 minutes to wake up from sleep mode.  Also the bootup has become very slow - acts like it pauses during bootup and then resumes.  Am running windows 10 and all updates are current.  I have read in some forum posts that there could be a small magnetic switch by the power button that could get stuck and cause the problem.  Have also read that heat from video card could be softening or melting the solder on the system board.  Not sure what I should do to fix this problem.  Have tried all solutions offered on http://support.hp.com/us-en/document/c03383935 Any other suggestions / solutions out there? Thank you. 

A:dv7 Laptop either slow to come up after sleep mode or doesn'...

Hi, Here is the list of the things that you should try to make the computer fast. ?Make sure the Bios is updated?Turn off Startup ProgramsWhen you install a program in Windows, it may add a small program that runs when Windows starts. After installing a lot of software, your boot up process could become slow. If there are programs you don?t use much, they probably don?t need to start every time Windows does.?Disable the Indexing Service in WindowsThe Search Indexing service in Windows scans through the files and folders on your system and records information about them in an index file to speed up the search process. However, this also consumes resources on your system and can slow it down. If you don?t do a lot of searching through files and folders, you can turn off the indexing service to free up some resources and speed up your computer.Open the Start menu and enter ?services.msc? (without the quotes) in the search box. Press Enter or click on the services.msc link when it displays.? In the right pane on the Services dialog box, scroll down until you find the Windows Search service. Right-click on it and select Properties from the popup menu.? The Windows Search Properties dialog box displays. Select Disabled from the Startup type drop-down list. Click OK to accept the change and close the dialog box.You are returned to the Services dialog box. Select Exit from the File menu to close it. Reboot your computer to finalize the change. ?&n... Read more

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RELEVANCY SCORE 56.8

I have an 'Acer Emachines E525' Laptop. I have 'Windows 7 Ultimate' 32 bit OS installed. Recently I reformatted my system installing Windows 7 on it. Since then I am having problem with sleep mode. I cannot recover from sleep mode even after 1) pressing boot button, 2) Pressing enter, 3) taping or moving fingers on mouse. When I press enter in the sleep mode, the system starts and blue light also starts blinking. But there is no display whatsoever. Every time I have to hard boot my system by holding boot button for a while and then rebooting. I can set it to not go into sleep or hibernation, but thats not a solution, just a temporary remedy.

I googled this problem but none of the solutions worked. Searched through windows seven forums but didn't found anything. Any help on this issue would be appreciated. Thanks a lot

I searched this forum and have already gone through this related post and changed power settings accordingly but it did not fix the issue.
http://www.bleepingcomputer.com/forums/topic362865.html

Here is my Microsoft Diagnostic Tool generated report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS ... Read more

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RELEVANCY SCORE 56.8

Hi,

I wonder if anyone can help. I have a Fujitsu Siemens Amilo Li2727 which I've had for just over a year. It's a great laptop, but recently I've had something weird start happening. Whenever I close the lid the laptop doesn't go into sleep mode anymore. However, when I re-open the lid it does go to sleep. If I don't notice this or forget to re-open the lid the laptop gets really hot, and I'm worried that this may cause problems in the future.

Additionally, the laptop also seems to sometimes randomly wake while the lid is shut. I only use it wirelessly, and have checked that none of the power saving options have been changed. I don't know if this was triggered by an update or not, as I hadn't used the laptop for a few months so there were a lot of updates to install once I started to use it again.

My setup is: Fujitsu Siemens Amilo Li2727, Vista Home Premium 32bit SP2

If it was just not going into sleep when closing the lid I'd expect it to be a broken switch, but it's the fact that it then sleeps when I open the lid that has me stumped.

Thanks in advance, hope someone can help me fix this!

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RELEVANCY SCORE 56.4

Hello, whenever I shut the lid of my laptop, it goes to sleep mode. After a while, when I open it back up it would turn on normally, but most of the times, it would just not even turn on.The keyboard lights can be turned on and the power button is on during that moment. Is there anything I can do to fix this problem?

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RELEVANCY SCORE 56.4

This problem has been going on already for about a month as far as I can recall.

The laptop turns on, but the display is totally empty and Windows 7 does not start at all. This happens frequently after hibernation/sleep. What I do usually is I just turn the laptop off and turn it on again and the OS starts successfully, but now it takes more than twice, and it may be dangerous already to do such.

The laptop is still under warranty and I have it checked already at the store where I bought it. The tech person did a few tweaks in the power settings. It did work but after a little less than 24 hrs the problem came back.

I am working as an architectural intern and most of the programs I use are heavy 2D drafting and 3D modeling softwares e.g. Autocad2010, Sketchup 8, and Lumion 3, as well as Adobe Photoshop. I use Sketchup very often. Just mentioning this, as it may have some bearing to the problem.

Thank you very much.

A:Laptop turns on but doesn't load OS after hibernation/sleep

Hi, Welcome to SF.

I found this post from our member gergrocker. This might help.








  
Quote: Originally Posted by gregrocker


Sleep issues are almost always caused by the display driver so I would start by updating it, or trying another. Driver Install - Device Manager

You can troubleshoot Sleep and Hibernate by setting them to 1 and 2 minutes in Power Options. Use Balanced Plan. Then work through these Sleep Mode Problems - Vista Forums.

If this is still the factory preinstalled WIn7 then that is a corrupt install which causes many of these problems, which is why most tech enthusiasts will not run it but choose to Clean Reinstall - Factory OEM Windows 7

At the minimum I'd Clean Up Factory Bloatware

If that doesn't help then work through these Troubleshooting Steps for Windows 7

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RELEVANCY SCORE 56.4

Ever since I did something with my drivers, things have been going haywire. Here's a list of a few things that I have had issues with: sometimes when i'm using a speech application like skype or discord, sounds on my desktop are picked up through my mic even though i'm using a headset, my computer's automatic maintenance starts up at the most random times and it never seems to end, and whenever I shutdown, hibernate, or put my computer to sleep, my screen powers off, but my fan, power button light, and mouse lighting are still on; the fan is running as well but it's at a slower and quieter speed. All my drivers are updated, and so is my BIOS. My guess is that the BIOS update may have caused things to go haywire in my computer. Can anyone please help me solve this issue? I have to resort to pressing the power button to make my computer turn off or go to sleep. 

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RELEVANCY SCORE 55.6

Anyone else seeing this?  I'm connected to a Onlink Pro dock.  After upgrading to the latest BIOS version I am no longer able to put the system to sleep by closing the laptop.  The monitors connected to my dock continue to display and the laptop does not enter sleep mode.  

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RELEVANCY SCORE 55.6

I usually lower the laptop lid when i want to put it into sleep mode; after the windows 10 update, this stopped working. I tried putting it into sleep mode from the start menue. This causes the screen to become black, but power to remain on ( I can see this from a steady light from the power button whereas sleep would have a flashing power button). The laptop's fan also increases in speed. When I try to wake the laptop, nothing happenes; I have tried to use ctrl+alt+delete, however this also does not work. I am ususally forced to resort to a manual shut down via holding the power button for a few second and restarting the laptop. I have tried updating the display adapters, restarted the laptop, and still no result. Does anyone know why this is happenning and how I can fix it?

A:Laptop doesn't wake after sleep mode after Windows 10 update

I was having the Exact Same Issue. The reason I decided to go back to windows 8 was because since upgrading to Windows 10, when my computer goes into sleep mode, I cannot wake it up. I have to press and hold the power button to shut it done and restart. Even if I close my laptop, and reopen the lid, it wont start back up and I have to press and hold the power button and shut it down and restart.  After trying to restore my HP Envy Laptop from Windows 10 to Windows 8, it got stuck in a Repair PC Loop and I could not even access the desktop, I tried the restore option to an earlier date and that failed and all the repair options also failed. The last option I had was to do a full PC Refresh, and that one worked. It took about an hour but no data was lost, and only a few of my downloaded apps were removed. An html url was left on the desktop that showed a list of all the apps that were removed. So all I did was download those back and now im back up and running Windows 8. 

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RELEVANCY SCORE 55.2

I've upgraded my Lenovo T540p to Windows 10 Creators Update and the laptop stopped waking up from sleep mode. All I see is flickering display (once in a few secs). Sometimes it wakes up after a minute or so of such behavior. Though most of the times only reboot helps. I went further and did a clean install of Windows 10 Creators update. The problem persists.  Didn't have such a problem before the latest update. Does anyone have the same issue? Any ideas why it's happening?   

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RELEVANCY SCORE 52.8

Hello, I just received an Alienware R2.  I cannot get it to wake up from sleep mode when the lid is closed with my USB keyboard or mouse.  It does wake up from sleep mode with my USB keyboard when the lid is open.  I just updated the bios to Version A05,A05.  Before I updated the new bios, it wouldn't even wake up from sleep mode by hitting the laptop keyboard.  I had to hit the power switch.  
I also have updated the video drives to Version 20.19.15.4312,A04 (Intel HD) and Version 10.18.13.5442,A02 (nVIDIA Geforce).
I am guessing this is still a BIOS problem, but is there a fix?

Thanks.

A:Alienware 13 R2 does not wake from sleep with lid closed

Hello!  So i'm a tad confused.  When you close the lid, the laptop goes to sleep, and when you open the lid it wakes up, but you want it to wake up with the lid closed?

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RELEVANCY SCORE 52.8

I am not sure when this started, but my P50 is set to sleep on AC or battery after x hours of inactivity. It resumes with the touch of the power button, but all apps are closed.  I have tried setting power settings to allow for hybrid sleep, but this has not helped.  Some posts indicate that maybe apps are closing when resuming from sleep, and not when going into sleep, but i can't seem to find evidence either way.  My system has 64gb of ram and 2 512gb PCI SSD. Any suggestions on where to look? 





* Search box is your friend * I don't respond to PM if question belongs in forum

A:P50 apps closed when resuming from sleep

Now i suspect the machine is restarting or crashing somehow.  I noticed event ID for machine entering sleep, but then event ID 12 - operating system started. Minidump folder has a 0 KB DMP file at that time. Machine was set to restart on blue screen, so tha may be it.  I see minidump files from other dates too, but i have never seen a blue screen. More digging. 





* Search box is your friend * I don't respond to PM if question belongs in forum

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RELEVANCY SCORE 52.8

There seem to be two times this happens. I close my laptop lid (set to sleep when closed) and then when I reopen it, it restarts and then tells me there was a blue screen. When I click on the option to look for solutions online, the pop-up window just closes and disappears. Other times it has happened when my computer was idle for a while, lid open (presumably it went to sleep), then returned to it and power button illuminated, but black screen. Nothing to do but power off - or if I close the lid for a while, it will then restart when reopened.
Seems totally random. Sometimes doesn't happen for days in a row, then twice a day.
Thanks for your help. Sorry I'm not super tech savvy.

Btw...

Toshiba Satellite A665
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
mobo: TOSHIBA PHQAA
BIOS Date: 03/28/11 17:52:56 Ver: AMI APTIO 1.80
6 GB RAM
HDD: TOSHIBA MK6465GSXN
Sound: (1) Realtek High Definition Audio (2) Intel(R) Display Audio (3) Bluetooth Hands-free Audio
GRaphics: Intel(R) HD Graphics Family
OS: Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

A:BSOD - Usually When Lid is Closed, Maybe Sleep Problem

Welcome aboard, anahata.

Your problem seems to be with your usb port/hub. Is there anything connected in the laptop's USB ports when you close the lid? Say any external HDD or something else? If so, remove those, close the lid and follow if it crashas again.

Turn USB selective suspense on to narrow down the possibility to discriminate if it is being cause by the hardware, or the USB hub driver.
USB Selective Suspend - Turn On or Off

At the same time, try to upgrade your NEC Electronics USB 3.0 Host Driver, using the link provided in the page: Driver Reference Table - nusb3hub.sys.

Let us know the results.

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RELEVANCY SCORE 52.8

Hi guys hope every things good there, im fine but im facing some issues with my lenovo z580 it started 2 days ago, the laptop just don't go into sleep mode when I close the lid I removed the power management software, reinstalled but nothing the problem remains does anyone faced the same or similar issue before? Any ideas?

Thanks in advance
 

A:Lenovo z580 no sleep with lid closed

What power management software did you remove? You can't remove the windows power management features.
 

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RELEVANCY SCORE 52.8

I have an odd problem. I've noticed that when I close my XPS 13, it shuts down (as indicated by the annoying front LED) but then later on it will start back up while it's being transported. Sometimes I'll get home, take it out of the computer case, and it will be as hot as a thermal missile because it's been running.
I'm not sure why it would just randomly start up like that? I have the power options to "sleep" when lid is closed, as seen here: http://i.imgur.com/p0x1C86.png.
I don't believe I have malware because I have reset my computer to factory settings on multiple occasions and scanned with SpyBot and Windows Defender.
In Bios "Wake on LAN" is Disabled.
For the life of me I can't think what would be triggering this besides the NSA (I joke). Does this happen to anyone else? Did you find a fix for it? Was it a dell program? Or is there a faulty piece of hardware on this computer?
Any comments/suggestions would be appreciated. Thanks :)

A:Dell XPS 13 powers up after lid is closed and put to sleep

This is happening to me too. Did you ever find a solution? I just got an XPS 13 9360 and the only solution I have found is to hibernate it instead of using sleep, but this is annoying because it takes longer to wake up.

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RELEVANCY SCORE 52.8

I bought this, hooked it up to my monitor and keyboard when at my desk... close the lid and it goes to sleep.  I checked forums, they assure me I can turn this off under power settings... but they of course show images of earlier Windows version.  is this no longer available in Windows 10?

A:Inspirion 15 7000, no sleep when lid closed

So you went to settings-System-Power and Sleep-Additional Power Settings and changed what happens when you close the lid  and it had no effect?
You might open an admin command prompt and type the command below and see what it shows about the Sleep option.
powercfg /a

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RELEVANCY SCORE 52.8

Hi!I have a bizzare issue with my Gen 1 X1 Yoga. The machine will not sleep when the lid is closed. I know this is not a software issue as holding a magnet above the sensor (in between the caps lock and shift key on the left keyboard bezel) sleeps the machine. Does anyone know where / what the magnet is thats meant to interact with this sensor? I assume it is meant to be positioned somewhere in the Screen bezel? if so does anyone know if this is something that could potentially be checked / serviced by a user or will i be bringing my machine to a repair centre.Cheers

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RELEVANCY SCORE 52.8

Hi, Sometimes when I close the lid off my Yoga 260 Windows 10 are not going to sleep. The behaviour is really weird because the red light on the lid is blinking like when it's in sleep mode, but I can hear the rotating fan. When I open the lid it's even weirder. Windows are not locked and I am not prompt for a password. The whole system is very laggy. The mouse is moving in jumps and there is not any response to keyboard or screen touch. After few seconds/minutes the system is suddenly OK like nothing happend. This is not happening all the time and I was not able to see any pattern when this happens. What should I do to get rid of this? Thx for help.

A:Yoga 260 Dont sleep when lid is closed

It sounds like a device is having a problem entering the low-power state.  Look in the event log

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RELEVANCY SCORE 52.8

My Yoga 700 refuses to go to sleep when I close the screen yet if I log out and with screen open and wait a bit it does go to sleep but will awake if I close the lid I installed to latest software from your site but no difference.I would appreciate any help getting this fixed.Thank you.

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RELEVANCY SCORE 52.4

I have the same problem, tried the aforementioned solutions, to no avail. I think this is a design flaw and no simple solution. I suspect some type of viltage control board has failed.It woukd be nice to know what the sikution is, even if it is too expensive to fix.

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RELEVANCY SCORE 52.4

When the laptop is closed, pressure on the laptop will cause it to wake from sleep. There is no option in the BIOS or device manager to disable the wake from sleep option for the keyboard. Here is someone with a similar issue with the ISK1. https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-900-keyboard-wakes-laptop-from-sleep/...  

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RELEVANCY SCORE 52.4

Noticed that my Bluetooth headphones are connecting to the laptop while it's supposed to be sleeping with its lid closed.All the settings are configured to put it in the sleep mode when lid is closed. Is there anything else that would cause the laptop to wake up?

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RELEVANCY SCORE 52.4

Howdy folks, I did some quick searching and could not find an answers to my problem and thus am posting here. I have a X1 Carbon 3rd Gen (Type 20BS) with Windows 10 and over the past 2-3 months have noticed the following problem: Problem: After placing the computer into sleep mode via the start button and closing the lid the computer will randomly start back up. I will often open my pc after noticing how overheated it is and find that it came back on and for some reason the touchscreen has been typing and opening applications. Obviously this is very annoying and results in my computer draining its batter and random applications being opened. Any ideas on what may be causing this and how I can fix it?  Happy to provide driver details and any other diagnostics if you think it would help.  Thanks,Andy

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RELEVANCY SCORE 52.4

Hi all, hope this is in the correct forum but mods please feel free to move if not.

I've just been given a new Lenovo Yoga 2 by my work and it's running Windows 8.1 Pro.

However, I've lost work several times now as every time it goes to sleep, when it wakes up all of the apps have closed as if it shut down (the sleep light is blinking when it is asleep)! Is this normal for Windows 8 as I've never used it before and it certainly didn't do this in Windows 7?

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RELEVANCY SCORE 52.4

Hello. I know that this problem has been dissuced already here.My device is not a plain Yoga 900, but the(Yoga 900-13ISK2.Is there a bios update that will allow me to make sure that my computer stays sleeping while I move with it? From what I read, the problem seems to be that a key in the keyboard is being pressed and that wakes up the machine.  Thanks!    Doron

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RELEVANCY SCORE 52.4

v3-772g on Windows 8.1 won't enter sleep mode when lid closed. Was working a while ago. All power management settings remain the same. What could be the problem?

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RELEVANCY SCORE 52.4

I purchased my Hp envy 360 laptop at Best Buy about a week ago. It was an open box purchase because It was in near perfect condition . I tryed charging it but it only charges when it is in sleep mode or either closed . When I plug it in while its in it has a white light and the battery days plugged in ; not charging . But when I close it there is a orange light and a couple hours later it's fully charged . I assumed I had a bad battery but I ran a battery test and it said my battery was fine . Because it charges when it's closed I assumed their was a setting I could just switch but i don't know what to do .

A:Computer only charges in sleep mode or closed

Hello Leroyfour, Please try with system restore i think that should help you with the issue. Steps to do a system restore Open Reset this PC. Go to Start > Settings > Update & security > Recovery and click Get started below Reset this PC.Reset Windows 10, but save your files. On the next screen, click Keep my files and follow the on-screen instructions to reset Windows 10.Reset this PC from Safe Mode. RegardsSATISHP4 Click " Thumb's up " icon if the question is answered/resolved.

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RELEVANCY SCORE 52

Hello All,

In the last two weeks I have been experiencing something very strange with my Windows 10 Pro. When my laptop resumes from sleep the Wireless is turned off in Windows. I don't believe it was an update because I have defer updates enabled. Unfortunately, I just noticed System Restore was turned off.

1) I have checked the power settings in Device Manager and the device is NOT checked to use power management)
2) I have updated to the latest wireless driver available.

Any ideas would be greatly appreciated.
Edit: I believe this issue has something specifically to do with Sleep because when I reboot or shutdown/power-on the Wireless is enabled and working fine. It only seems to be when Windows goes into sleep mode.

A:Wireless turned off after lid closed or sleep (Not Power Management)

It is common behavior for any devices to be powered down if you close the lid to place into sleep mode.

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RELEVANCY SCORE 52

About a month ago, I had my friendly Dell rep dispatch a tech to replace my Bluetooth module and CD drive. Afterwhich, Bluetooth still wouldn't work, and I'm positivie that it's a software issue. I called them back about that issue, and the one I'm asking about below, and according to Dell, my only option is to reinstall windows. He didn't grasp the fact that I couldn't back up my files.

Since the repair, my laptop won't go into sleep, hibernate, or shut down when I close the lid. I also started getting a 'last backup failed' error, and when I try and backup or create a restore point, I get a the 'insuffecient memory for VSS Shadow copy' message with error 0x800423F1.

It will shutdown when I use the shutdown in the windows orb, as well as it goes into some form of sleep/hibernation when I push the power button. The reason I say that is when I open it up and push the power button again, I get a 'resuming windows' message and screen.

Also, I don't think it's a mechanical issue. Reason being, when I close the lid, and open it back up, my mouse will freeze and act drunk for 3-15 seconds. To me that says that for some reason, the program that commands sleep/hibernation is not firing off, or firing off to completion.

I've tried several tutorials/suggestions from this website and others regarding adjusting power settings, disabling wake from sleep in device manager, doing repairs from the windows disk, etc.

I'd appreciate any and all ideas- I don't want to reload Vista... Read more

A:Dell Vista X32 Won't hibernate, sleep, shut down when lid is closed

Welcome
Start with an SFC command
run 3 times if errors are found
System Files - SFC Command

If that does not work, do a system restore from before the problem
System Restore - How to

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