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Laptop not working

Q: Laptop not working

My lap was normally till yesterday.today when I switched on it not working.power is led white is seen when removing battery.when battery is connected red led is seen.It is like dead.pls help me to resolve this problem

RELEVANCY SCORE 200
Preferred Solution: Laptop not working

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A: Laptop not working

Hi @nasrudheen,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me with above information, so I can help you.

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RELEVANCY SCORE 36.4

My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.
Please help me out.

A:My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

Hello.The problem could be either in the hardware or the software, so you need to test each. Perform the tests below -- it doesn't matter which one you do first.

To test the speakers, perform the Quick Audio Check in the ePSA test. If the speakers fail the test then they have failed or become disconnected. (Click the link for instructions on how to run the test.)

To test the software, switch between the Realtek audio driver and the Windows native driver. [This test assumes that your laptop has the Realtek audio driver. If you get to step 2 and do not see "Realtek High Definition Audio" then go to the Dell support page for your model and download the Realtek driver that Dell provides for the version of Windows that the laptop is running.]
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted,... Read more

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RELEVANCY SCORE 36.4

My internet is working on my laptop (wireless), but is not working on my desktop - same modem/router/etc used for both. What can be the problem?
 

A:Solved: Internet not working on desktop, but working on laptop - same modem/router, e

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RELEVANCY SCORE 36.4

Pls help me, when I put on the headset on the socket, the headset is not working fine. I already tried t in three different headphones. what seems to be the problem with these? at first, it is working fine but after some time, 2 weeks i think, the headphone is not working anymore. everytime I put it on the socket, windows can detect it because it says "A jack is plugged" on its tray.

please help me, do i need to update the driver? but the drivers are all installed and not corrupted or damaged.

my audio manager is Realtek HD Audio Manager with ALC 883 something on its version.
 

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RELEVANCY SCORE 36

So recently the sound on my desktop and my laptop has stopped working. For seemingly no reason. I really don't understand it.

I first noticed it with my desktop. The sound just randomly stopped working. But not...entirely. It's really strange and complicated what's been happening, so bare with me while I try to explain it as best I can.

PC:
First time sound stopped working on PC. Restarted computer, sound came back, no issues.

Second time I woke up to find VLC frozen. Sound wasn't working. I restarted VLC. No sound. Found out that there was no sound on the computer at all. When I'd try to increase the volume on VLC, it would only change within an interval of ten percent. So it was at 50 percent initially. Would not let me go below 50%, but not above 10%. Sound didn't work anyway. Restarted, sound returned VLC working fine.

Third time I was playing Dragon Age: Inquisition. Sound worked fine, using my headset (Turtle Beach). Went to speakers to lay down and watch some shows on VLC. No sound on speakers. Switched to Turtle Beach again, sound returned. Restarted VLC, now suddenly no sound on VLC OR speakers. Had to restart computer, no issues after restart.

Laptop:
First time sound stopped working, used the "disable audio and reenable audio driver," didn't solve anything. Restarted, sound came back. Sound stopped working again same day, restarted, sound came back.

The next time I restarted the audio driver (Realtek) and then I shut down Explorer and then restar... Read more

A:Sound on Laptop and Desktop Randomly Stops Working and Working

Update: I'm not at home to test my PC, but I think I discovered the issue. It seems to possibly be a glitch or something with flash player.

After watching an episode of Daily Show on Hulu, I went back to Tumblr and saw that a video didn't have sound, and then all sound on my computer was suddenly gone. I then tried something out, and shut down flashplayer. That temporarily brought sound back.

But it quickly went away.

Then I shut down Firefox and flash player entirely, and sound comes back even when Flash Player comes up.

What could cause this?

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RELEVANCY SCORE 36

Hi,

I have a dual boot of Fedora and Windows, and when I boot into Fedora, my headphones work fine. When I boot into Windows 7 64bit, my headphones don't work. My laptop speakers work fine however, and I tried re-installing drivers. I made sure that my headphones are the default playback device, and I only have one headphone jack.

Other people who had this issue solved it by replacing their audio jack, but for me that is not a problem because the audio jack works fine when I boot into Fedora.

Please help!

Janac

A:Laptop speakers working, but headphone jack not working only on Window

Normally, the "Speakers" (PC sound) is set as the Default Playback device and not Headphones. In fact, newer RealTek sound systems do not even show the Headphones when plugged in.

Are you using the correct sound drivers? Not the generic Windows installed High Definition Audio Codec.

What all is listed in the Device Manager, Sound section?

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RELEVANCY SCORE 36

Hi all, 
 
I'm not too technically minded so I'll explain this as best I can and hope somebody can help me out.
 
A few weeks ago my media player stopped working - it flashes onto the screen for a split second and then disappears or just doesn't respond at all. Also the HP Advisor isn't working properly and keeps saying "an error ocurred" links don't work on the help section so I went to the HP site to try to get help there. I opened one of these instant help chat boxes and a technician  phoned me, said he could help etc mentioned a one off charge and it took me half an hour to find out how much etc. He had remote access to my laptop and was running scans that found several thousand problems and now I'm worried that he may have "planted" something in my pc. When I told him I couldn't pay what he was asking he finished the call pretty quick and left me to it.
 
How do I fix my problem and how do I found out if he left something malicious on my pc? I'm scared to do internet banking now :-( 
 
 
 
 

A:HP laptop, media player not working, HP support not working

Those are questions that you should be asking HP support, IMO.
 
As for what your problem with Media Player...what version is installed?...
 
Louis

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RELEVANCY SCORE 36

ASUS Notebook G60Vx Series

Windows 7 Home Premium 64-bit

Intel(R) WiFi Link 5100 AGN
A few days ago my internet suddenly stopped working. I plugged in the ethernet cord and everything worked fine. Checking the properties in the device manager showed the device was working properly, I also tried resetting it to make sure it was enabled but it did not work.

Upon troubleshooting, the "Windows Network Diagnostic" said the problems was that the Wireless adapter was not turned on. Using the switch on the front of the laptop as well as the function keys does nothing. Usually a graphic pops up showing if the WiFi is on or off, changinging transparent to show the WiFi is disabled. Now when I turn the switch on it always appears transparent, effectively going from off to off

So I know the computer reads both the function keys and the switch on the front but both methods never actually turns the adapter on. I just finished a system restore and nothing has changed

Any help would be greatly appreciated thanks.
 

A:Wifi not working on ASUS laptop, LAN working fine

Maybe the switch or adapter is defective. Some other ideas ...

Do you have an ASUS utility to also turn the wireless on/off? (I have an HP utility on one of my laptops that will individually control the Wi-Fi and Bluetooth if the physical switch is on.)

In Device Manager right click on the adapter - Properties - Advanced tab. Sometimes there is a Property in there that allows turning the adapter on/off.

If the card is easily accessible through a cover on the laptop's bottom remove and carefully and firmly replace the card several times to fix any potential looseness or corrosion problems.
 

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RELEVANCY SCORE 36

Hey guys, i'm stumped.
 
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
 
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
 
I got nothing. I'm stuck.
Any suggestions?
 
Picture of error; http://i.imgur.com/jTMau9y.png

A:Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

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RELEVANCY SCORE 36

Hello.
I have a dell inspiron n4010

Basically the sound doesn't work unless its in a hdmi or headphones. It won't play sound out of the laptop itself. I've updated the drivers and checked the bios, and it seems to be enabled. What can be the problem?

 

A:Sound is not working on laptop. Drivers updated, still not working.

Digital Audio (HDMI) Is the standard Windows driver for sound. You need the realtek drivers which can be found here - http://www.dell.com/support/drivers/uk/en/ukdhs1/Product/inspiron-14r

Download the driver (listed under audio).
Make sure the on-board audio is on in the bios, disconnect from the internet, uninstall all sound drivers and reboot.
Install the driver you downloaded and reboot.

An then reconnect to the internet. (This prevents Windows from reinstalling the Digital Audio HDMI before you can install the correct audio drivers).

Post back and let us know how it goes
 

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RELEVANCY SCORE 36

i recently boughta new laptop, 1gb ram, microsoft vista, 160 gb ram, core2 duo. i connected a microphone to the external jack. the speakers started making chirping kinda sounds and when i restarted no sounds were there but the headphones are working fine. thanks in advance.
 

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RELEVANCY SCORE 35.6

I recently purchased an ASUS A555DG-EHFX to take over for my wife's Win7 ASUS K50IJ-BBZ5 (both are 64-bit).

Obviously getting Windows 10 up and running out of the box was a breeze. Configuring WLAN connectivity was also easy, even though I have a hidden SSID and access control on devices on the router. Even getting Office up and running was fine - just uninstalled from the old computer, downloaded an installer file from Microsoft, using the product key, and that was fine.

The one hiccup has been getting my files and configuration settings (such as browser history and passwords and cookies) from the old computer to the new.

I have read that one can run Windows Easy Transfer on a Win7 machine, which I did (to an external HD), then copy the migwiz and migration folders from the system32 subfolder of the Win7 machine, to somewhere on the new machine, and run the migwiz.exe program from the migwiz folder.

This appeared to "know what it was doing" - it identified the user profiles captured in the transfer data, and allowed me to select which ones to transfer.

But when the process completed, I can't find any of the files from the Win7 laptop, and I can't see any of the profiles and configurations - the files themselves, or evidence that the computer is accessing them.

Also, the old laptop had a C/D HD partition, as does this, and it was pretty much program files on C and data (.docx and .xlsx files, etc.) on the D partition.

After running migwiz, the new computer ... Read more

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RELEVANCY SCORE 35.2

Hi..

I hope someone can help...

I have a SONY VAIO PCG-GRT170 that is 4 and a half years old....the display has stopped displaying.....

Wehn I plug in an external VGA monitor, I can see everything on the monitor.

I did the Function F5 kek, I did the WIndows Logo and D key to refresh the laptop monito to no avial.

It just automnatically stopped displaying last night. I shut it down, and reboooted and still nothing.

Id the screen on the laptop shot? If so, it is repariable or am I out of luck?

Thank you all for your help.
 

A:Laptop Display not working on laptop, butg it does work on old monitor

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RELEVANCY SCORE 35.2

Have been having this problem for a while now.

Every so often, the headhphone jack on my laptop just stops working after hours and hours of the laptop being on.

The built-in speakers of the laptop work fine. What happens is that while the computer is in use (after some random amount of time), any hardware plugged into the headphone jack of the laptop will not playback sound. This includes headphones, speakers and the like. The sound device manager in control panel shows sound being output, and if the headphones/speakers are disconnected, the audio plays fine on the built-in speakers on the laptop.

I haven't been able to figure out what exactly causes this problem. I have tried resinstalling the driver several times. I am 100% sure it isn't the headphones of the speakers that I use as I use these speakers and headphones on many other devices (phone, tablet etc.)

The only way that this issue gets fixed is if the computer is shut down and then rebooted (a restart doesn't work, the computer has to literally lose power for the problem to be fixed).

It seems very intermittent and I'm not sure how to approach this problem

Any ideas?

A:Headphone Jack on Laptop Stops Working Until Laptop is Powered Off

One idea would be a look the power plan in use. If you are running with the default Balanced power plan you may be seeing that nterfere by conserving battery power temporarily turning the audio off being a constant drain. Another thought could be a result of the onboard audio chip itself getting too warm where the hardware protection circuit will then come in and deactivate all sound. That is usually seen as far as the cpu temp as well as other major components. The audio being onboard would also be monitored by the bios not so much by Windows.

The other possible cause of losing sound would be the headphone jack or the board end having a cold solder point getting warm and expanding just enough to break the connection until cooled off. The complete shutdown of power would tend to suggest a temp or regulation issue where either the power plan or temp monitoring would have to be watched. And one more thing would be setting the laptop on a fan cooled stand or effective notebook cooling pad to draw heat away from the unit if you are not already using one. Laptops are known to get quite warm with extended use since everything is packed into a tight space with the typical serious lack of air flow unlike the usual desktop with front, rear, and side or top case fans in use if not water cooled.

You have some things to consider in the list of things there. Increased overall cooling, not planning to use the laptop for extended periods of time which can allow for something to overheat i... Read more

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RELEVANCY SCORE 35.2

Hi,

I have a strange problem and I can't find solution on internet. My 2 years old son was watching cartoons on my Laptop, he got excited and start hitting buttons on the keyboard. Some letters and numbers stooped working even arrows too...no sure what to do?

I have restated the laptop took off battery and did so many things What should I do?
please help

Thanks for your help

A:Laptop Keyboard main keys not working on Acer laptop

Welcome to the Seven Forums.

It is not hard to replace the keyboard.

See these search results for pricing and "hot to" videos.

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RELEVANCY SCORE 35.2

I have a motorola modem (SB5102) and a D-Link Router (WBR-1310). I have a pc which is connected to the modem and the router with wires. From this afternoon there is no internet connection on my pc. The icon on the bottom right says unindentified network, Access: Local Only. But my laptop, which is connected wirelessly, is working fine. it has good internet connection and everything. All my other wireless devices are also working fine. But only my pc (which is connected with cables to the modem and router), is not getting any internet. Can anyone please help me with this weird problem. Thanks!

Both the pc and laptop have Windows Vista.
 

A:Internet not working on pc, but working on wireless laptop

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RELEVANCY SCORE 35.2

Hello I take the ethernet out from me comp and put it in me laptop. It work on laptop. But, when me put in comp, it not work! When the ethernet is in the comp, me ping google.ca and it gives me ip "64.233.187.104". So me think it problem with me comp. When me comp starts it says it couldnt load yhohmjgl.dll, mlanwzuh.dll, xidghejk.dll. They are all located in C:\Documents and Settings\All Users\Application Data\. It says the specific module could not be found. It also cant locate C:\WINDOWS\system32\duxrdaqg.dll. When me look for these files in laptop, me cannot find. Me even checked show hidden folders and unchecked hide system files in folder options. Plz help. Thanks in advance.

A:Internet Not Working On Comp But Working On Laptop!

Download spybot ad-aware and avg anti-virus from download.com put them on a cd or flash drive and put them on your desktop computer. Run scans with all three and remove any threats. plug the dsl cable in on the bottom right click on your local area network connection and click repair. go to the command line and type in ipconfig see if your ip and subnet mask and default gateway show up.

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RELEVANCY SCORE 35.2

Help, Internet not working on one laptop but is working on the rest in office.
 

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RELEVANCY SCORE 35.2

onekey isn't working for me and i don't know any other ways to reset it 

A:I've been trying to reset my laptop but its not working and onekey isn't working for me

Sorry to hear you are having a problem, Can you please provide provide the model number of your laptop, what version of Windows you are running, and any other details you can provide regarding the problem you are trying to resolve?  Take Care, 

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RELEVANCY SCORE 35.2

I got a new Kingston Datatraveler 16GB pendrive. It is working perfectly on both my desktops at home. However on my laptop its failing to write data. It can read and copy data from the pendrive perfectly,however, when I try to write data on it, it writes a certain amount on a very slow speed (500-900kb/s the normal would be 10mb/s) and then completely stops, giving a file not found error (options are Try Again,Skip, Cancel).

Sometimes it manages to transfer at a high speed and suddenly stops at 90% and stops transferring at all and hangs there at 0s remaining. After a while the pendrive completely disappears from the system toghether with the transfer box, and I have to replug it to appear again. The file is now on the pendrive but its corrupted as it onlytransferred 90%...

Does anyone know what's going on? Why is my pendrive acting so weirdly? It works perfectly on other computers except on my laptop as it fails to write?
Please help
 

A:Pen Drive 16GB not working on laptop but working on other PCs...

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RELEVANCY SCORE 35.2

I got a new Kingston Datatraveler 100 16GB pendrive. It is working perfectly on both my desktops at home. However on my laptop its failing to write data. It can read and copy data from the pendrive perfectly, however, when I try to write data on it, it writes a certain amount on a very slow speed (500-900kb/s the normal would be 10mb/s) and then completely stops, giving a file not found error (options are Try Again, Skip, Cancel).

Sometimes it manages to transfer at a high speed and suddenly stops at 90% and stops transferring at all. After a while the pendrive completely disappears from the system and I have to replug it to appear again. The file is now on the pendrive but its corrupted as it only transferred 90%...

Does anyone know what's going on? Why is my pendrive acting so weirdly? It works perfectly on other computers except on my laptop it fails to write?
Please help
 

A:Pen Drive 16GB not working on laptop but working on other PCs

If it works on the desktops, then it is not the pendrive. You might want to look at your laptop more. Have you tried different USB ports on your laptop? Are the USB 2.0 high speed ports, or just 1.0?
 

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RELEVANCY SCORE 35.2

Guys am new to forum forgive me for my errors

my laptop hard disk is not working on my laptop but work on my pc. when I connect it to lap it jest hang on posting(power on self test) but when I connect it to my pc it works. also when I boot with linux mint cd it shows that hard disk is not good
 

A:Laptop hard disk is not working on my laptop but work on my pc

The partition is good (assuming you can read data when attached to the PC) but the MBR is corrupted.
 

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RELEVANCY SCORE 35.2

Mouse pointer not visible in my laptop.laptop working properly .any hardware problem r software problem

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RELEVANCY SCORE 35.2

I have been having problems keeping my touchpad and keyboard functioning after taking my laptop apart. In the first instance, my touchpad stopped working a couple weeks after the dissection. I took the computer back apart, and re-secured the touch pad jack in the motherboard connector, and it worked again.

The second instance, which I havent been able to solve, is the keyboard keys. Certain keys will stop working after some short time after taking apart the computer, usually a couple hours to a couple days.

I have tried readjusting the keyboard jack in the motherboard connector, also have tried turning off the computer and taking out the battery for a while.

Please help

Its an HP Pavilion dv5000 with Windows XP
 

A:Help! Laptop keys stop working after laptop dissection

Also Ive noticed that all of the keys that aren't functioning are clustered in one area on the keypad.
 

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RELEVANCY SCORE 34.4

This laptop has been owned for a few years, I'm not quite sure how many since it isn't mine. My phone was propped next to the laptop and fell on it, and the screen when dark. Tried restarting it but the screen still didn't work, this went on for around a day. Eventually when I tried to restart it, the laptop would begin to boot but shut down two or three seconds into a power up. Tried a hard reset, but it did nothing. After the hard reset the computer started, but froze on the Windows start up screen. Afterwards it still quit booting after two or three seconds. Stayed away from it for a week or so trying to figure out what was wrong with it/where I could get help. Came back to it today to try and it turned on again, but this time it stopped on the initial dark screen and now it is a black screen with green lines all around it and some blue lines. Do I need to take this laptop to a nearby technician or is all hope lost for it?











Solved!
View Solution.

A:Laptop screen not working/Laptop not starting

Never mind, hit the laptop hard on the bottom and restarted it and launched the command prompt. Stupidest way to fix a laptop but it worked so hey

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RELEVANCY SCORE 34

Ok I've searched all over the Internet for hours and still havnt found the solution I've been looking for. Excuse me for any mistakes or leaving something out I'll do my best.
I just bought an asus ul50vt laptop(windows 7) without a hard drive. I bought a new hard drive separately which is a Fujitsu 2.5" 120gb. Everything on and in the laptop is all manufacture so nothing has been replaced or changed.

So heres the issue. I popped the hdd in my asus and powered it on an I got missing bootmgr. So I put in the windows 7 dvd(burnt not original) but it just attempts to read and automatically goes and tries to boot from the new hdd. And it's goes in the same cycle. So I had the idea to disconnect the hdd in my desktop and connect the new hdd to my desktop. I booted from the same windows 7 installation DVD but this time the the desktop gave me the option to boot from dvd(it said press any key to boot from cd) so I installed windows 7, went through the whole process and used it like a brand new computer. I shut the desktop down, disconnected the new hdd and reconnected it to my asus. It started to boot but when it got to "starting windows", it froze for about 1/2 second and the blue screen came on for mayne 1/4 of a second at the most. Then restarted itself into the same cycle. I tried the windows 7 DVD but it again Acted like it read it and went straight to the hdd into the cycle again.

what I've tried already:
Changed the setting in the bios menu to cd/DVD... Read more

A:New hdd. Not working on laptop but is working on my desktop

Hi there, Welcome to SF

Couple of points, firstly i dont think theres anything wrong, i believe the only problem is that your machine is not booting from the disc its trying to boot the HDD which was initially blank and then from another machine hence the blue screen.

All you need to do is get the HDD in the target machine and get it to boot from disk by hitting F2 on startup and selecting it, then you should be good for claen install formatting drive on the way Clean Install Windows 7 guidelines here

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RELEVANCY SCORE 34

Today, while surfing the web my internet connection on my PC just randomly shuts off. I go check on my laptop and its normal. My WiFi says that I am connected to an Unidentified network with no internet access. So i got frustrated and checked all the forums and nothing seemed to work. So i restored my computer to factory settings and I still got this problem. Does this mean my Wifi Card is bad? Is it a virus? as you can tell i'm not too computer savvy. I can see other networks fine but i just cant connect to mine! If anyone knows any solutions please help
 

A:WiFi isn't working on my PC but its working on my laptop?

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RELEVANCY SCORE 33.2

PLEASE HELP: A few days ago my laptop wasn't working very well. I was exploring my options and decided to reset it. I tried this and it told me there was an issue resetting it, so I tried resetting it again. Now the laptop will not fully turn on. It turns on and displays the hp logo then the screen goes blank. After a few minutes the hp logo displays again. All the function keys work but I can't find a solution. Could it just be the fan? Please help, my laptop is my life. The laptop is an HP Stream Model: 11-r010nr

A:Reset laptop, now laptop isn't working

Try holding the Esc key down while booting and the press F11 to run the system recovery.  If this does not work, you might have to boot from a recovery USB to restore the laptop.  If you did not create one, you can order one from HP.  If this has Windows 10 on it, you can also do a fresh install using the downloadable installation media from Microsoft.

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RELEVANCY SCORE 31.2

Recently I've bought USB hub, one of this cheap, unbranded 4usb ones from ebay. When I'm connecting my usd disk drive to it, the drive just don't show up in my computer. It's like this hub is not providing enough power to the disk(it certainly sounds like it). So as I don't want to spend my money unnecessarily can you recommend some reliable USB hub please? It doesn't have to be usb3.0 although it would be nice and I would appreciate if you can recommend something I can buy in UK since I do live here. Also, will buying some branded hub, like this one from Amazon would deprive me from this issues?

Edit: I do have Toshiba port replicator with usb port and when I connect my disk to it there is no problem. Hard drive works as it should.

A:USB HDD not working with usb hub but working from laptop usb.

Pretty much any name brand is good and if you can find room for it an external powered one (wall-wart) is even better.
Art.

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RELEVANCY SCORE 30.8
RELEVANCY SCORE 30.8

My wi-fi is not working on Pavillion g6.Thought it was my internet connection. - wi fi company checked o.k. also phone/ipad working on wi fi Had IT chap out, told me to connect to ethnet cable - I and Son have used ethnet cable.  Laptop still will not connect tointernet.Taken laptop to two other households for connection - wi-fi will not connect to their broadband.Tries to find a connection, then within second - disconnects itself.Therefore believe wi fi chip needs replacing.  Is this possible and can I get this laptop mended.  or should I buy another laptop.   Actually only use this laptop about once a week for a few hours for certain internet stuff and for scanning documents and sending. I and others have tried everything.  Now just will not connect anywhere or on other broadbands. 

A:Wi Fi on laptop not working

@firtree Hello;Allow me to welcome you to the HP forums!I read your post about WiFi problems with your laptop and wanted to help -- but need more information.First of all, we need the detailed product number of your PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001Second, I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 30.8

My Windows laptop works on a wireless connection but will not connect to the Web via its ethernet socket. I've tried this in more than one location and used other devices successfully on identical connections so cables, routers, browsers, etc. appear to be fine. There are no indications of driver errors and the relevant driver is up to date. Are there any further tests I might try or known fixes? Thanks.
Aspire 5755G
Win7 Home Premium SP1, 64bit
Broadcom Netlink Gigabit Ethernet, version 14.8.0.5
 

A:Laptop LAN i/f not working

If the ethernet successfully connects to the LAN but there is no internet access then the problem is likely a firewall.

If the ethernet does not connect to the LAN there is a very small chance of a misconfigured or corrupted firewall, but it sounds like you a describing a defective NIC.
 

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RELEVANCY SCORE 30.8

My laptop isn?t working I can get to the home page bit....
It loads up then says signing in then comes up a blue screen saying:

A problem has been detected and windows has been shut down to prevent damage to you computer..

If this is the first time you have seen this message stop error screen,
Restart your computer.. if this screen appears again follow these steps...

Disable or uninstall any antivirus, disk defragmentation
or backup utilities. Check your hard drive for any updated drivers run chkdsk /f to check
for hard drive corruption and then restart your computer

Technical information

*stop: 0x00000024 (0x000c0546,0x00000000,0x00000000,0x00000000)*

Beginning dump of physical memory
Physical dump complete.
Contact your system administrator or technical support group for further
Assistance....

Any 1 have any ideas to fix the problem...


Thanks...

A:My laptop isnít working

Which notebook model do you have?
Can you start your notebook in ?safe mode??

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RELEVANCY SCORE 30.8

I have a problem with a 'new' reconditioned laptop in March which I bought on Ebay and which now doesn't work at all. These are the problems:
the CD Rom drive won't work (I bought another and that didn't work either, so its something to do with the laptop itself); then it started crashing; from there it deteriorated to lines of all descriptions and colours across the screen, blue & red, green and red, black & white, zig zag & straight... then it started turning itself off and on, off and on repeatedly, all night in one instance. At the moment that is all it is doing, repeatedly turning itself off and on all within seconds of each other. It went through a period of doing this and if I just left it for hours, when I went back to it it would be working, but gradually it deteriorated to pretty much nothing so at the moment it is useless to me. Can you please point me in the right direction? (I'm hoping that direction won't be to the bin
Many thanks,
Lightdove
 

A:Laptop Not Working at All

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RELEVANCY SCORE 30.8

Hey there, I'm new to the forum and im a basic beginner to computing (college student) so please forgive me and have a little patience if I miss anything out or do not fully understand a few things. Thanks.
Now I have a four year old laptop - Compaq, windows vista Home premium, the main line of specs I do not know so well since its been busted and refusing to work for the last two years. After taking it to various people to just have a look at and check out they returned it with nothing (then again these were shops out in the small island of Cyprus) until my College teacher back in England, York took a look, and said something about its graphics card being fried. Hence why its not working.

My question here is, since shes pretty much left it off there and never got around to seeing if she could fix it, is that is it possible to change a graphics card on a laptop? Or video card? One or the other you call it.

Looking at some question/answer sites or articles they say its either impossible or very hard to do, but for some videos like on youtube or some other website they show that its apparently very easy. Which has left me a little confused you see.

The laptop itself can be turned on, the button lights up and the symbols (battery, caps lock, cd, extra) light up with it, inside you can hear it whirr and start up.. then it just seems to falter, turning off and on as though it was restarting multiple times, and the screen remains blank.

(would have some pictures, but n... Read more

A:laptop not working

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RELEVANCY SCORE 30.8

So i recently killed my laptop (the screen broke) and i decided to get a new dell inspiron 15 7000 series laptop. I bought one of those adapters to attach to the old hdd and it works, it loads up and says its install Ext. Hdd and the necessary files and could take a couple of minutes but that's as far as it gets. I cant access the hdd as its just names removable disk and when i try to access it says i have to insert disk to drive. The old laptop was a Samsung NP350v5c-902AU. I have a lot of data i would like to access that i cant. The HDD is a hitachi 5k750-750. I am running windows 8.1.
 

A:Old laptop Hdd not Working as Ext. Hdd

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RELEVANCY SCORE 30.8

I keep getting a system fan (90b) error message on start up.How can I test the fan to make sure is working or not? On the Bios is already set to "Always On". Also, I already did the troubleshooting steps that I found for this which told me to blow air through the vent openings to remove any dust that has accumulate inside. 

A:Fan on Laptop Not Working

The code is selftest and i recommend to you to replace the cpu fan. If you are in warranty take it to HP Service Center

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RELEVANCY SCORE 30.8

ITS NOT WORKING.& trying to make comoplaint but your toll free no. is not working.
so kindly reply by mail so can let u know our pro blem in laptop which bought recently from new york,

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RELEVANCY SCORE 30.8

So I posted several weeks ago that my fan was about to go out in my HP DV7 laptop, and it finally stopped working completely. I have a small fan I a using to keep it cool. It appears to be doing the job for the most part. Depending on the time of day I get 32 degrees to a high of about 74 degree's in the hot part of the day.

My question is will this be alright, or is the internal fan being out and not pushing the air out going to be a problem? I will tell you one thing after calling HP and checking with local repair shops I won't be paying anyone to fix it and I am not sure if I can tackle this job myself or not. If I were to fix it myself don't I also have to put the heat sink (processor) stuff on there? (Not sure of the name of the stuff) And were do I get this stuff? So should I just wait and see if this small fan continues to work for me? Or jump in and try to fix it and create more problems! My fear is I will damage the mother board or something else trying to repair the $45.00 fan! Is it worth it? Or rock and roll with the $5.00 external Walmart fan Which could last days or years.

I am bummed as the laptop is only 1 1/2 years old. But I absolutely like all the options and design of my laptop!

Thanks for your help!

A:HP Laptop Fan Not Working

Personally I would replace the fan ASAP. I have been inside almost every laptop I've owned and there is not too much to it. If you have a digital camera it may be helpful as many of the screws are a certain length and need to go in the same location. You should also be able to find instructions on the web via a Google search.

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RELEVANCY SCORE 30.8

K my boyfriends laptop has windows xp... its a Asus eee pc 1000hd. This does not have a disk drive and i have no idea how to reformat the drive on that computer. He restored it back to September 1st, which was as far back as i could go .. it didn't do anything to resolve the problem.This all started when i was running SuperAntiSpyware Free Edition and i was scanning with my CA security Suit, I closed the laptop before they were done and the laptop died before the next time i used it. I plugged it in, opened it up and turned it on. This all started about 2 days ago. I've never had a problem and have had it for a few months. I havent downloaded anything recently or anything. All i do on it is surf the internet and play music.

I had him put TDSSKiller on a SD card and transfer it to the laptop not threats found in the scan.

The problems:

1st error: svcprs32.exe
svcprs32.exe encountered a problem and needed to close.
- i dont know what is closing and this happens every time i turn the laptop on. If i try to send an error report the error freezes.

2nd error: casc.exe
casc.exe encountered a problem and needs to close. We are sorry for the inconvenience.
- This goes to my CA Internet security suit, which came with road runner. I can't run CA. This comes on everytime i turn the computer on and when i try to open ca. If i try to send an error report the error report freezes.

Wireless network connection is excellent, but i can not open fire fox or internet explo... Read more

A:Laptop not working

Ok just tried doing stuff in Safe mode. I can open the fire fox page but obvious internet doesnt work, but when im not in safe mode the page wont even open. The CA error still comes up (casc.exe)

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RELEVANCY SCORE 30.8

Hi......
I am Abdul Aziz . I have a php Laptop (HP Pavilion dv6000) With Dvd-Rom. My Dvd-Rom is not working from last few days.... Whenever i insert a disc into Dvd-rom it is eject automatically in few seconds. Please Help me plz plz plz....
 

A:Laptop DVD-ROM is not working

does it do this with all media types (i.e. CD-R, CD-RW, DVD-R etc...) some drives will eject the disk automatically if they cannot read the disks.
 

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RELEVANCY SCORE 30.8

Hi,My system fan is not working? Can someone help me fix this, please? There is no sticker on the bottom of my laptop with the product number, and proper name, but i looked up the about page for the system within my settings, and it says this. Not sure if it helps? Version 1607OS Build 14393.1066Product ID 00325-80217-59533-AAOEMProcessor AMD A6-5200 APU with Radeon(TM) HD Graphics 200 GHzInstalled RAM 4.00 GBSystem type 64 bit operating system, x64 based processor Thanks in advance

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RELEVANCY SCORE 30.8

My hp laptop has been sitting a couple months was working properly last use. Now When I try to connect to wifi it want connect I tried all the basic stuff. Still nothing. I tried to use Windows update but it never update only kept scanning for a long period of time. I also tried to update definitions for Windows defender but it did same thing. Tried to update drivers and it would search online for software and it has not stopped searching and it want let me close the program. I have lost I tunes also and Vlc media player.My programs I'm running if I can uninstall anyHp updateU torrentMicrosoft visual c++2012 redistributable (x86)Microsoft visual c++2010 redistributable (x86)(Microsoft visual c++2008 redistributable (x86) 9.0.30729.6161)(Microsoft visual c++2008 redistributable (x86) 9.021022)Microsoft visual c++2005 redistributableNvidia hd audio driver1.3.18.0PortlookupiCloudHp desk jet 1050 j410 seriesConexant had audioRealtek sub 2.0 card readerNividia driversMicrosoft worksSynoptics pointing device driverAdobe reader 8.1.2Hp help and supportHp quick launch buttons 6.40d3Hp wireless assistant

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RELEVANCY SCORE 30.8
RELEVANCY SCORE 30.8

I have a sony vaio VGN-SZ18GP.

My cd-rom isn't working. My windows can't even detect my cd-rom. How can I fix this?
 

A:Laptop CD-rom not working

If it`s not seen at all in the Device Manager,then either the cable/plug have worked loose,or the drive is dead.

If the Device Manager sees it,but says it has a problem,then uninstall/remove the device,from the Device Manager and restart.
If you turn the computer back on and the device has not automatically fixed itself,then manually
re-install it via the add new hardware wizard.

If that doesn`t work,the next poster might help.
 

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RELEVANCY SCORE 30.8

Hello there

i have an Acer aspire 5520G laptop

5 months ago it stopped working, when i used to try to switch it on it used to repeatedly turn on and off without any beeps or the monitor turning on, i then took it to the agent and they told me it was the motherboard but i didnt fix it.

now 2 days ago i tried to turn it on again and it turned on normally.

now today i was working with and i turned it off, 4 hrs later tried to turn it on and it started to turn on and off again.

I decided to open it and checked that everything was in order. I tried turning it on again and it worked but gave me a blue screen of death with a code, as i tried to restart it, it began to turn on and off.. it did this 2 times....

Now i am thinking that it could be that there is something loose in it or else that the power supply of the laptop is damaged any ideas??

I have tried turning it off with no battery, i also tried with battery only , i also tried removing the battery and plug and press the power button for 30 seconds ( known to reset bios) but nothing worked.

Thanks for your time
 

A:Laptop not working

def seems like a power/power connection problem. if the computer is still covered under warranty i would get on that, otherwise you're probably looking at some repairs. when you say "agent" does that mean the place where you bought it or some other computer shop? i would call Acer support and tell them what is going on. they may be able to help you out or at least point you in the right direction.
 

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