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New X270 ThinkPad and Battery (Plugged in, not charging)

Q: New X270 ThinkPad and Battery (Plugged in, not charging)

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 200
Preferred Solution: New X270 ThinkPad and Battery (Plugged in, not charging)

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RELEVANCY SCORE 130.4

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 109.2

Hi everyone, I have a very annoying problem with my x270: when plugged in, only one of the batteries charges. I've tried the power cycle, running on one battery then the other, removing & re-installing the Microsoft drivers, all the suggestions from the other posts on the forum but nothing works. A friend of mine suggested booting into Ubuntu from a USB drive, and what do you know - both batteries are charging fine, which would point to the problem being with a driver/Windows 10 x64 v1067. Does anyone have any suggestions? Thanks

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RELEVANCY SCORE 107.2

 Periodically, such as yesterday, my batteries stop charging while plugged in. My Thinkpad X270 HN is not even two years old, and I haven't read about any battery issues. I don't understand why this happens or what to do about it. Moreover, I'm not sure where my two batteries are or what is used first. It's quite confusing. Battery #1 will not charge beyond 51%, as I see the icon half-full and the number, yet underneath the 51% it states that battery number #1 is acutally charged at 100% already. And underneath the information about battery #1 is info on battery #2, which states 5% full and not charging at all. I don't understand why these batteries either don't charge at all or only charge up to a certain percentage.Again, I'm not sure how these batteries work either apart or together. I'm assuming the battery icon on the taskbar is battery #1, and when it's lost its charge, or juice, I assume battery #2 kicks in, but, again, I'm not sure how it works. I have no idea where to find the icon for battery #2.Finally, in order to change the batteries -- if need be -- do I have to change both at once, and can they be changed without bringing the laptop into a repair shop? Meaning, if I try myself, do I unscrew the bottom and simply replace them?Thanks,PPenguin

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RELEVANCY SCORE 95.2

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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RELEVANCY SCORE 95.2

Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

A:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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RELEVANCY SCORE 95.2

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

A:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 94.4

Thinkpad X1 carbon gen4 (2016) battery won't charge. Message shows "plugged in, not charging".Just performed a windows 10 (64bit) clean re-install and the problem was still there.All drivers are up to date, and the Lenovo settings UWP app was installed. Battery threshold was turned off (and double checked by looking into the registry).


























Image 001.png ?29 KB

A:Thinkpad X1 Carbon gen4 battery "plugged in, not charging"

Have you ever set a battery charge threshold?
 
What happens if you let the battery discharge from the 47% in your screenshot, and then plug it in again?  Will it recharge to ~47%?  Or will it then be stuck at the new (lower) level?

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RELEVANCY SCORE 94.4

Thinkpad X1 carbon gen4 (2016) battery won't charge. Message shows "plugged in, not charging".Just performed a windows 10 (64bit) clean re-install and the problem was still there.All drivers are up to date, and the Lenovo settings UWP app was installed. Battery threshold was turned off (and double checked by looking into the registry).


























Image 001.png ?29 KB

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RELEVANCY SCORE 92.4

Hi, I have bought new Thinkpad X1 Yoda 3rd Gen three weeks before and from yesterday I have noticed that battery status is showing charging even adapter is not plugged in, If I plugged in its charging but when I remove it still showing charging. How can I resolve this issue? Please help Thank you

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RELEVANCY SCORE 91.2

After reading different posts, tryint 135W and smaller 42W Lenovo charger, multiple reboots, updating drivers, downloading Lenovo Vantage & PowerMgr.exe, updating two drivers and multiple reboots I'm down to 13% battery.Li polymer batery (FRU 01AY969) shows good with firmware Ver 0006-0042-0100-0003.Battery shows wear level 1% and 14.907 voltage based on program HW monitor.Battery did charge twice using 135W Lenovo charger, but then nothing. Charger running laptop now. Month old P1 (20md) running 64 bit Win 10. No previous OS nor user. Should still have the shipping box.User has loaded software and needs it for work.Laptop not in airplane mode, has been turned on and off to reset. Battery Reset tries to start but then stops.-- PowerMgr can not load. Ran installer and "chargeThreshold on 80"  as an administrator with admin privliges (confirmed by the running of other tasks and programs requiring admin status) Error msg "Can not connect to base module (1722) . Yes PowerMgr.exe not showing as a service nor program.Downloaded the 64 bit PowerMgr.exe Ver 1.67.14.04 from Lenovo but it would not install. Said I needed 64 bit version. Honest.This being a new laptop for work, I do not want to download too many more programs.I tried putting in a MTS ticket in the new MTSA system. Yea had to enter my email address for the fourth (4)th time but no luck.I'm reaching out the internet hoping the answer is interesting and not something si... Read more

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RELEVANCY SCORE 85.6

I recently started experiencing this weird issue with my X270 notebook. All of a sudden my primary battery stopped charging and only the secondary battery is getting charged. Primary battery says - 0% and not charging. Some help is really appriciated.

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RELEVANCY SCORE 82

I only had this laptop for less than 2 months and I couldn't find much of why this is happening. There is nothing stuck in the charging port and the charging light on the side is lit on the side.

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RELEVANCY SCORE 79.6

Are there any photos available of the three options for the rear battery on the X270? The Lenovo ordering page lists the option, but gives no clue of the size or weight involved.  Any information will be gratefully received.

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RELEVANCY SCORE 79.2

Old battery looks dead and i have bought new one. First time I've got compatible battery and got message "The battery installed is not supported by this system and will not charge...". Next battery I got - 45N1004, looks original. I installed the battery and got yellow, rarely blinking battery sign on top of laptop. Windows 10 reporting that battery OK, adapter "plugged in, charging", but it is not charging. Battery is not pretty new (2015/12), but it's not used and AIDA64 reports good state of battery. Should I go to the service with my T530 or is there another solution?

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RELEVANCY SCORE 79.2

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 79.2

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 78.8

Hello there!, I upgraded to x270 win 10/64 from x250 win 7, but after get the latest drivers and aplications from Lenovo for my x270 I can not find the baterry options to control desirable levels for charging available on my last x250. I have 2 bateries and want to change these options in order to preserve baterry duration, some one of you could help me with this please?thanks.

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RELEVANCY SCORE 78.8

Hi I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:                I am rather confused. Should there not be an internal battery as well? Thanks Montakim

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RELEVANCY SCORE 78

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 78

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 78

So at random, the laptop will stop charging and simply says 'plugged in, not charging'. Are there more permanent solutions than going into BIOS and disabling built-in battery? I'd hate for this to be a returning issue (this is the 2nd time this occurs). Thanks for any suggestions! I've browsed the fora and know also of some other solutions, but I'm not satisfied with having to solve something like this more than once. What if I don't notice it, and someday have to run out with 40% battery left? Not desirable, specially given the price of these laptops.

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RELEVANCY SCORE 76

Can't charge my Lenovo Thinkpad P1 (which is 1 week old). I have run diagnostics and nothing is wrong, and the battery condition is good. "Charged threshold" is at 75% (current battery power is 36%), so it should be charging. I must have missed a setting of some sort. Anyone have a solution to fix it so the laptop will charge?Appreciate all help, thanks.

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RELEVANCY SCORE 76

Hello, I had recently purchased the Thinkpad P50 just 3 months ago. Since yesterday, I have noticed laptop battery is showing "plugged in, not charging" . I am using Windows 10. How to resolve it ? Please suggest Regards,Nilesh

A:Thinkpad P50, Plugged in, not charging

 How well charged is the battery?

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RELEVANCY SCORE 75.2

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 75.2

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 75.2

My Lenovo Thinkpad is not charging the battery and shows a "plugged in, not charging" message. I have a pending Bios update that won't update since the batteries are not charged.  Any suggestions on how to troubleshoot this? Is there a way to update the Bios with just power plugged in?     

A:Lenovo Thinkpad with "plugged in, not charging"

What charging threshold do you have set in either Lenovo companion or Lenovo Vantage app?  For me I have it set at 70% and 80%.  In other words my battery wont charge until it falls below 70% and it will stop at 80%.  So if its at 75% for example it will show "plugged in, not charging"





TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 75.2

Hi, I have a 3 year old (ish) T540p which all of a sudden is giving me this message when the ac power adapter is plugged in.  I have two adapters as I have the docking station also which I normally use and neither of these adapters are working.  I have read some posts on here and tried all of the suggested actions to rectify this but none seem to be working for some reason. Funnily enough in the Lenovo Vantage application I tried to do the battery gauge reset and as soon as i set that off the laptop started to charge and got up to 100%, i left it for a good couple of hours and didn't seem to move on to the next part in the cycle which is to drain the battery so I cancelled it.  I thought that the fact that it had started to charge might have reset something but alas I'm back in the same position where I'm getting the plugged in but not charging message. I've recently updated to Windows 10 but the chargers have worked fine since, now for some reason they are not. Can anybody give me any help troubleshooting to try and sort the problem out.  Is it likely to be the battery which needs replacing or is there someting else that it could be perhaps? Thanks.

A:T540p Thinkpad plugged in but not charging

What about your battery threshold settings? When you're doing battery calibration (gauge reset), it's a common thing that your inducator stucks at some percentage of charging and discharging. I suggest you to turn off any threshold you set, turn off the machine, turn it on with no battery, then turn it off and re-set the battery.What about discharging? Is it normal? Try to discharge it to below 50% and then plug the charger.





ThinkPad T61, T420, T440pMoto Z Play

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RELEVANCY SCORE 75.2

Hello Everyone, I'm the owner of a Edge E450 (ThinkPad), i bought it 1 years ago. I have problem with my battery and it happens suddenly. When AC adapter is unplugged, the Laptop immediately die. But if the AC adapter is plugged in, the battery status "0% Plugged In, Not Charging".I'm already run Battery Gauge Reset on Power Management, and I tried to step:(1) Power off, unplug power lead, remove the battery.(2) Press power button for ~10 seconds to clear any residual charge.(3) Plug in power lead, power on (without battery).(4) Log in, let the software settle down. It discovers there is no battery.!(5) Power off, insert battery, power on again.(6) Log in, let the software settle down. Now the 'new' battery is charging!but it does not work all.  if I have to replace the battery? While the battery is still new and it happens suddenly, before the battery is very durable. Sorry for my bad english.

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RELEVANCY SCORE 75.2

Hello! I am coming back to my laptop after not having used in much over the summer and I noticed that it says "plugged in, not charging". When I unplug it, the battery starts to go down but it will not go back up if I plug it back in. I cannot remove the battery so I am hoping that there is some way for me to fix it through the settings on the computer. Thank you in advance for your help.

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RELEVANCY SCORE 74.8

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 74.8

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 74.8

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 74.4

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 74.4

I bought a used laptop from Newegg about December, and for some odd reason I keep having issues with the battery not charging. It first stated that the battery is 0% available, plugged in, but not charging. I looked it up online, I tried going to the Device Manager and find the Batteries;Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Then I went to the Action menu at the top of Device Manager, and Scan for Hardware Changes. I waited for it to reinstall the driver. That didn?t work. I tried to do it in safe mode and did the same thing, and it didn't work either. Then I tried to uninstall the battery config, powered down, removed battery, powered up with power supply then reconnected battery, still didn't work. So then I bought another battery from Amazon, that worked for awhile then I had the same issue. So I returned that battery. I just bought another battery 2 weeks ago and now am having the same issue. Now I am thinking this all cannot be a coincidence and it must be the laptop. Do you have any suggestions please and thank you.
 

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RELEVANCY SCORE 74.4

I apologize in advance if this has already been addressed here, I do not see a way to search this forum.
I have an Inspiron 15, 5000 series laptop running Windows 10.  It worked using AC power, but not battery.  The toolbar battery icon message says "0% available (plugged in, not charging).  I have tried several variations of online recommendations to remove the battery and either disable, reinstall, or uninstall drivers.  All were unsuccessful.  
I did notice that if I remove the battery, the battery icon says "no battery detected".  When I plug it back in, the text changes for about 1 minute to "0% (plugged in, charging), and the icon shows charging, but then it reverts to the 'normal' "not charging" status.
Based on this info, how do i determine if this is a hardware problem requiring a new battery, if it is a software problem other then the driver problem that tried earlier, or some other charger problem?
Thanks,
Michael

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RELEVANCY SCORE 74.4

Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either.  This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!

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RELEVANCY SCORE 74.4

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working . 

A:battery plugged in not charging

Hello malakyaseen12, Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 74.4

HP pav. 13 x360. Windows 10 Had the plugged in not charging error with a CMOS error at boot up and then it would take 5min to boot and then it would run fine. Got it in under warranty and they changed the battery out. 4 months later the error has occurred again. As before I tried all the basic troubleshooting from reinstalling/updating drivers to flashing the BIOS to reinstalling windows and it still would not charge. Took it apart this time as it is out of warranty, pulled the battery, cleaned out all the connectors and am currently checking for possible short sites, but I rebooted the laptop without the batter and still got the CMOS error but it booted immediately. I am going to do more troubleshooting, but I do not know what this CMOS error is if the battery is out of the machine. What am I missing? Thanks in advance. Please help. Wife is not happy without laptop.

A:plugged in not charging with new battery

> Got it in under warranty and they changed the battery out. Which battery did HP replace? A "CMOS error" means that the (small) battery on the motherboard has failed to keep "trickling" enough power to the CMOS chip to enable the CMOS to retain its settings.  This battery is distinct from the "main" removable battery that fits into the laptop. Some computers have "power" settings to maximize battery-life.  This may include not automatically charging the battery up to 100%, if you usually use the computer on AC power.  So, this may trigger the "plugged-in-not-charging" message, but it does increase the life of the battery. > rebooted without the battery, and still got the CMOS error Definitely, it's the "small" battery on the motherboard that is not working.Contact HP, to see if they will admit that they changed the "wrong" battery.  

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RELEVANCY SCORE 74.4

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

A:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




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RELEVANCY SCORE 74.4

Running Windows 10. When PC is plugged in the battery is not charging. When I remove the power cord the PC turns off.

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RELEVANCY SCORE 74.4

my battery won't charge, it was 7% yesterday and won't open unless it was plugged-in, then i'd notice that the battery wasn't charging at all. do i have to buy for replacement? still, my laptop is in 2 months warranty. my laptop model is ee714c36. thanks..

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