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Can't boot, can't reinstall, can't repair (locked drive)

Q: Can't boot, can't reinstall, can't repair (locked drive)

I had W10 in another partition, it updated and my laptop got on fire at very high temperature.

I went to W8.1 and it also updated and also started to overheat.

I removed all updates installations and still was very hot.

So I decided to format W10 and with EasyBCD to fix the boot, but it didn't work. On reboot, it failed and remained totally black without any message or nothing. Just black.

So I tried to repair, recover and reinstall from my W8.1 and my W10 USB sticks, but nothing worked saying that the drive is locked.

I tried to follow a YouTube tutorial to solve it but failed on the MS-DOS at the very last instruction.

Does anyone know what I can do? I think that the laptop is broken again and needs to be sent again to Asus for the overheating, but I can't send it without the boot, they will say I caused the damage.


Preferred Solution: Can't boot, can't reinstall, can't repair (locked drive)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can't boot, can't reinstall, can't repair (locked drive)

I would say that is a hardware problem. Your cooling does not seem to work to specifications. I would send it in and explain what happened.

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Running W8 on a machine with motherboard RAID 5 (five drives, Intel z68 SATA controllers) with an SSD cache. Machine has run fine for about 6 months. While running, froze up. Rebooted but got Automatic Repair, which did not work. Neither Reset nor Refresh
will work, as they report drive is locked. BIOS shows RAID array is functioning; did a sync of SSD with the array, no help. Comand line shows an X drive that appears to be my C drive. DiSKPART shows no disks at all. CHKDSK will not work, reports drives locked.
Tried Win8 install disk, it reports no drives.
I have check cables and power. I am not convinced this is a hardware issue since the command line shows my boot drive files.
Any recommendations about what to do?

A:Windows 8 will not boot or repair: drive locked

Here is a similar post for your reference.
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-crash-refresh-hard-drive-locked-unlock/a6bb04ff-5dba-4e10-a849-644cd0851bc6 Juke Chou
TechNet Community Support

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Hi,Apologies if this has been answered already, but I couldn't find anything on the boards. My ideapad is showing error saying PC needs to be repaired. error code 0xc0000098. I thought I could use my Windows 8 disc to recover/repair, but when using the Repair facility (Repair > Troubleshoot > Refresh your PC) I get the message "drive is locked". Microsoft tell me this is something only Lenovo can help with... Does anyone have an idea what I might need to do? I can't pull the drive out or send the pc away - it's my Mum's; she's visiting and lives on another continent... Many thanks for your help!!Marc

A:Trying to repair Window8 but "drive is locked"

Is it possible you have bitlocker turned on?

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I have an ASUS laptop which came with Win 8, upgraded to Win 8.1 then upgraded to Win 10. Had a problem of rebooting unexpectedly. Restore did not help. Having problems getting a rescue disk to boot up ( ASUS bios is a bit odd to set up for CD/DVD boot ) so decided to do a repair as I have an original Win 10 usb installation stick and when it booted up I tried to do a repair. But it came back as unable to do a repair as hard drive is locked! what does this mean.

I have run a program that has given me my activation code and was wondering if I reinstalled Win 10 do I use this activation code or just reinstall and bypass activation code!

Thanks Bob

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Hi all,
I am relatively new to this forum, but I need some help figuring out this issue with my PC. In short, I cannot reinstall either Windows 8 or 7 from a new disk. I can't do the Windows 8 refresh, nor can I do the restore. I have looked at other forums, and nothing has seemed to work. Any help whatsoever would be greatly appreciated.

If you'd like to know what exactly has happened, I will outline my story.
1. Using the Windows Upgrade Assistant, I upgraded to Windows 8 from Windows 7 a month ago.
2. My performance on various programs diminished.
3. In an attempt to solve the situation, I tried to reinstall Windows from the Reinstall CD. I was able to get to the point where is asked for a partition to install on, but it said no partitions were available.
4. I tried the Windows Refresh, and Reset tool. That failed because it asked for install media, and said the drive was locked. That is where I am now
NOTE: I can still boot up into Windows 8 even though the reinstall disk claims that the disk is locked.


A:Windows 8 Failure to Reinstall/Hard Drive Locked

If you have a spare 2.5" HDD or SSD just lying around what you could do is replace the one in the Laptop then using your install disk reinstall whatever OS you want (win 7 or 8). . . Good luck

And, oh, BTW "Welcome To The Eight Forums." . . .

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I was running Windows XP Home Edition SP2 (not sure if my actions changed this)
Athlon 2400+ GA-7VAXP, 1 GB RAM, 80 GB Raid 0

I experienced a random reboot, that locked into a reboot cycle until I disabled GoBack this seemed to fix the issues although I had some sever performance issues at this point (boot took about 3x longer than normal). For that reason I ran Norton System Works 2006's 1 button checkup and accepted all changes. After the reboot from this I got an Explorer.exe application error 0xc0150002, which prevented anything other than my wallpaper form loading. After checking the Microsoft forums the only solution I could attempt was running the Windows repair from the installation CD. During the repair run I had a COM+ error from csetuputil.cpp stating it could not locate catsrv.dll. I accepted that and the run appeared to continue normally. Later during the run I received notification that directdb.dll, wab32.dll, inetcomm.dll, and msoe.dll were missing or corrupted. The repair seemed to finish normally after this until it attempted to reboot. The usual XP load screen popped up, screen went blank, cursor appeared and then the system rebooted, this loop had continued for 3-4 cycles until I shut the system down. I then booted into the recovery console and attempted to copy the corrupted files in, but the Program Files directory was inaccessible...the two I was able to copy in (catsrv.dll and inetcomm.dll) had no effect on the boot.

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Dear TSG

I'm using a Lenovo Ideacentre B340 running windows 8.1 with the following spec:

Intel Pentium CPU G645 @ 2.90GHz
Lenovo Mahobay motherboard
440GB Hard Drive

My system crashed yesterday during a windows update. I can't boot to safe mode or use system restore.

I tried a "refresh" but it says "The drive where Windows is installed is locked. Unlock the drive and try again. I do not have a back up disk.

Any advice would be greatly appreciated.

Best Regards


A:Solved: Can't repair Windows 8.1, hard drive locked.

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My windows 8 drive has become locked.  Using Hiren's boot disk I can see that content is on there and I see many drives.  However, chkdsk doesn't recognize the drive and gives data cyclical redundancy errors.
I don't mind doing a reinstall; but, it has many pictures and files I'd rather not loose.
It's been in the automatic repair loop for some time.  I can't even do the one start refresh (it's a lenovo).

A:Windows 8 locked drive can't refresh - automatic repair loop

Additionally....the only way I coudl get it to boot to a Windows 8 DVD was to change it to legacy mode.  With it in UEFI it wouldn't boot to the DVD at all.   I've created a USB recovery disk from another laptop (same OS) but, it won't boot off of it.
But, being in legacy does appear to lock up the drives.

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Win 7 HP 64-Bit SP1
Attempting a Repair-Reinstall on 1TB Western Digital Hard-Drive.
Machine will boot as-is, but I don't want to do a full (clean) install due to the amount of data and stuff on it. The Repair-Install goes as it should (I've done them before) except at the very final re-boot (immediately after key-code entry when it says the system will now re-boot), the screen goes blank and stays blank. No blinking cursor, nothing. The system is not frozen. The Num-Lock and Scroll-Lock still toggle and hard-drive LED shows some activity. I've waited overnight and still nothing. When I finally force it to reboot, it says the installation failed and rolls back to the beginning restoring everything to the conditions when I began. Device Manager notes no flagged issues or drivers. Hard Drive is basically new and I scanned it for errors before beginning using Western Digital Data Lifeguard utility plus I ran chkdsk /r/f on the OS partition before beginning.

Any suggestions?

A:Win 7 Repair Reinstall hangs at final re-boot

I'm no expert but I did find a tutorial I recommend reading through to check and see if you missed something. Read it slow and carefully, their is a lot of information.

Make sure the only drives you have hooked up are the DVD player and the hard drive Windows 7 is installed on.
By Brink:
Repair Install

If you can complete this tutorial by Golden and post the picture exactly as the tutorial instructs.
Do this tutorial before you unhook anything.

Disk Management - Post a Screen Capture Image

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First of all sorry for my english, i'm from Portugal.
Well I would appreciate the help because I rolled my head and I can not do anything and have tried several topics but still didn't find anything.
My PC fails to start when it's initializing, after the microsoft's logo appear, it crashes and gives the following error:

*** STOP: 0x000000ED (0x85814418, 0xC0000185, 0x00000000, 0x00000000)

First attempts:
- I tried to repair the boot, as suggested otherwise, and then after loading window's files is just goes to a black screen with the mouse icon (already spent more than 12 hours waiting for something to happen)
- Tried the repair disc windows 7, since the windows intalled could be damaged aswell, after that exactly the same black screen, I know that tries to load the new files from the repairdisc because the language is different but the result is the same
- After trying with ubuntu i was mad with that and decided to format but I had a problem: i lent my external drive and without wanting encrypted also the folder where I had my genuine OS's and now I can not decrypt without repairing the pc (or in another acer), gave up and borrowed a win7 dvd from a friend and when i though i would repair the boot it turned out exactly the same ending: black screen and mouse!I wanted to do the chkdsk but it never reaches the boot repair options menu, heck never even come close to the menu to choose the language! is this normal? how can i reinstall win7/format the pc or is still possible t... Read more

A:Boot Repair - reinstall/format windows 7

Hi and welcome to TSF please see the info here trying to fix unmountable boot volume - Windows 7 Forums

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I have Windows XP & Windows 7 installed on the same hard-drive
in separate partitions.

I would like to repair the Windows 7 installation or reinstall it from scratch,

Do I have to do something special in order to keep the dual boot functioning
properly ?

Thank you

A:Repair / Reinstall Windows 7 on a dual boot machine

Not really, you should be able to just format the partition and Clean Install Windows 7
to it from the booted Win7 installation media.

But we can advise you better if we see a screenshot of Disk Management - Post a Screen Capture Image.

In addition look over these steps for Clean Reinstall - Factory OEM Windows 7 which compile everything that works best to get and keep a perfect reinstall, even for retail.

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Hi guys
I?d be very grateful for a bit of help please.
My 3 year old Samsung RV720 laptop wouldn?t boot into Windows 7 today ? , was fine yesterday, but today it just hung at the Win7 startup logo.

I haven?t installed anything new on the laptop since July (except Windows updates) because I only really use the laptop for photography hols away from home, and to watch catchup programmes on my TV each day from the BBC and Channel 4 here in the UK, whose websites can be trusted.
I tried to reboot it from the recovery console, in safe mode and also in safe mode with command prompt, it hung as soon as it started loading drivers.
I tried to start windows from the recovery console with the last known good configuration and it hung at the startup logo again.
I checked the bios and my 4mb of memory in 1 slot is listed and my 750gb hdd is listed in the boot priority, CD first, HDD second, same as usual.
I tried to invoke the Samsung recovery via F4 at boot and I got the message ?an error occurred while attempting to read the boot configuration data? and error code ?0xc0000225? and telling me to insert recovery disk.
I tried to use repair your computer from the built in recovery console and it loaded files but it hung at the first blue Windows background screen (with the leaves and the bird), just a cursor never got any text or options.
I tried to run repair your computer from my bootable rescue disk and from a second bootable Win7 system repair disk,... Read more

A:Windows 7 boot failure: error 0xc0000225: can't repair or reinstall

Wow, you really tried a lot of stuff. Good on you. One thing ... you stated you ran Seagate Tools and got 'no hard drive' then you ran the Samsung tools and got errors. Is the hard drive a Samsung or a Seagate? Each manufacturer has its own hard drive tools, so if you don't have a Seagate, that's why the Seagate tool said there was no hard drive installed.

Even within a manuf they sometimes have different tools for different series' of drives. So first thing is, I'd find the exact model of the hard drive, then find the tool for that exact drive from the manuf and run that tool.

The mem test could also be a problem, but if it were me I'd start with squaring away the HD. If I kept getting errors trying to do that that I thought might be due to a bad memory stick (i.e. stick of RAM), then I'd swap that stick out with another if I had another compatible stick on hand. But as far as the odds, it's more likely the hard drive is having a problem than the RAM stick. RAM has no moving parts and while a stick can certainly go bad, the hard disk is more vulnerable and more likely to develop a problem. JMO.

EDIT: I don't know if you have any Linux Live drives (memory sticks with a bootable portable version of Linux), but if you do you could boot from the mem stick into Linux, then mount the internal drive from within Linux and format it from there. This would of course wipe all your data but you have already tried steps to reinstall Windows so I am assuming you don't mind. Once the d... Read more

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Acer Aspire One notebook, running Windows 7 Home edition, 1gb ram. Hard drive partitioned into C: for windows and D: for most of my data.

After a message saying no printers were found on my computer, Malwarebytes found a Trojan Ransom virus. After attempting to remove it, it told me to reboot. When I did, I couldn't use the keyboard or the mousepad and couldn't enter my password.

I set up the AVG rescue cd and rebooted from a flash drive. After updating and running, it found no infection. Even so, I still couldn't use the keyboard or mouse when I rebooted in windows safe mode.

I set up Linux (Parted Magic) on a bootable flash drive and removed all needed files from my windows C: drive.

I am sending this message from the netbook itself which now runs under Linux, and the keyboard and mouse finger pad work perfectly indicating it's not a hardware problem.

I would now like to repair or reinstall windows 7 but don't know how to do it from Linux.

Another problem is that I have neither my windows installation serial number nor a windows cd. It came installed on the computer. The number is on a sticker on the bottom of my notebook, but it's so worn I can't read it. (See attached image). Normally, I'd use a keyfinder programme to access it on my computer, but I'm not running windows so I'm not sure how to access the registry to find the encrypted serial number, and then how to read it.

So, bottom line:
My notepad will boot windows 7 until the password scree... Read more

A:How to Repair/Reinstall Windows 7 from a bootable Linux flash drive?

Unfortunately even if you could audit the installed key it will not work because it's the Factory mass-activation key which is different than the COA sticker Product Key used to Clean Reinstall. Your choices are therefore to order Factory Recovery disks or extract and reinstall the OEM-SLP activation file which these forums do not support any further due to piracy concerns.

So I would try everything possible to Troubleshoot Windows 7 Failure to Boot which is included in the blue link.

If you end up needing to Clean Reinstall - Factory OEM Windows 7 we have many reports that MS phone activation will replace the key if you convince them that it is simply worn off the sticker.

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I have a Dell Inspiron N41110 that ran like a dream for the whole 13 months I've had it--until last night, when it froze, I forced a reset, and it got stuck in the Startup Repair loop.  At first Startup Repair said the problem was a corrupt registry, but now it says it can't figure out the root cause at all.  I tried this tutorial, but the computer couldn't copy a couple of the files due to an "I/O error," so it's still stuck in the loop. System Restore wouldn't work--it told me there were no restore points.  Then, after spending hours getting my personal files off with Paragon Rescue Kit, I ran the Dell diagnostics from the boot menu, and the hard drive failed the test with error code 2000-0142.
Finally, I decided to run chkdsk for the heck of it . . . and it's been stuck on "Correcting error in index $130 for file 4897" for four hours now. 
What should I do now?  I'm not especially technologically savvy (obviously) and this is my first encounter with the startup repair loop, so even though I've now read tons of threads and articles on it I still have no idea what to do with my computer.  I've read a lot of stuff that says reinstalling Windows 7 is the only way to fix it, but now I'm wondering if the hard drive is the root cause and can't be fixed.  Is there any way to tell for sure what's going on, or should I just get a new hard drive and be done with it?  (I'm definitely not happy at the prospect of needing a ne... Read more

A:Startup repair loop - Reinstall Windows or get new hard drive?

ERROR CODE :2000-0142 from the Dell Forum - Also From DellYour worst fears are true. HDDs can last 1 year or 15 years, I have found it is just luck and care that makes it longer or shorter. Have you dropped or crushed the unit, as this can also shorten the life - Thank You - and Sorry - 

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I am trying to reinstall windows 8 on my desktop and did a reset from the system in windows, which worked it got rid of the virus.  But to make sure everything is really gone what I really want to do is clean the hard drive by doing a complete wipe
and reinstall and new copy of windows 8 that I have which contains a product key I have.  Back in 2011 I bought the computer and windows 8 failed (it kept saying it needed to be activated, we tried to enter the product key, didn't work, after several
months of issues with our retailer and Computer manufacturer found out it had to be reinstalled remotely by Microsoft so as of now I have Windows 8 on my desktop but do not have a product key.  So I purchased a copy of Windows 8 with a product
key but can't install it.
The problem is my computer does not boot first from the CD drive then the hard drive.  I can't find where to change this. I tried to go to the BIOS to change it but there is no prompt to select the CD drive.  if anyone has any suggestions
I would appreciate any help I can get.  I have a screen shot of the BIOS but it is too large to post.

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I have an hp pavilion model # 14-b109wm serial - 5cd33431m5 product - e0x7oua#aba  for the past 2 years since I've had it there has been nothing but continuous issues starting with when I updated it for the first time, repair getting stuck in a continuous loop, crashes, not starting up. Etc. I decided to purchase a 32gb usb which would be the recovery usb  I would use to reset my laptop to factory settings, it worked and I decided to turn off automatic updates so that my windows would not update and mess my computer up again. It worked for the first few months without a hitch, suddenly my laptop would crash randomly and not load up anything. My laptop was in a useless state, I had configured it to be the reason of my disk usage being at 100% . I've read severel forums on how to prevent 100% disk usage but nothing helped me I tried disabling super fetch, Windows search. I've tried resetting my laptop to factory setting again. Still sadly facing this inconclusive issue. As I was trying to fix this 100% disk usage issue which included me to turn off my laptop and turn it back on I was faced with the message - not able to boot, insert boot disk and press any key. Something like that, so I inserted my recovery usb to maybe refresh or restore my laptop it would inform me that the Windows drive was locked. I'm at a loss honestly, I have no idea what's caused this or why even my recovery usb won't fix this. But I am not able to reach to hp chat support ( frustrating ) ... Read more

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Forgive me if I posted in the wrong section, I wasn't sure if the "Crash" section was the right place. Here is what I posted on microsoft and no one has helped me there.

Hi all,

My laptop suddenly turned off because the battery was drained and I didn't have the power hooked up. Upon restarting windows, I got this message

screenshot: http://i.imgur.com/RH3WP.jpg

so I clicked on the troubleshoot option and selected "Automatic repair" and then got this message

screenshot: http://i.imgur.com/GoBqq.jpg

I went back to the main screen and just shut my laptop down again, only to be met with the same "trouble shooting" screen. I then tried to do the "disc image" option and got this message

screenshot: http://i.imgur.com/dlNNd.jpg

since that didn't work, I decided to try the "refresh your pc" (save all files) option

and got this error message

screenshot: http://i.imgur.com/4uyWe.jpg

How can I get my laptop working again? I downloaded the upgrade to windows 8 online so I don't have a disc. I can't clean install it, I have a 10 page paper I've been working on for two weeks, that needs to be turned in tomorrow. I can't lose that paper! Please tell me there is hope??

*I really feel like crying, this had to happen at the worse time.

A:Can't boot into windows 8,hard drive locked, can't refresh

Welcome to EightForums.

Did you not make the ISO & burn to DVD?


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I have already solved this issue myself, but perhaps I can help someone else with the same problem. After installing the latest firmware on my Ideapad 700, I was met with a list of bootable devices (HDD + network cards), none of which worked. To solve this, I put the Windows 10 installation on a USB flashdrive and booted from it, then navigated to the command prompt (Repair your computer -> Troubleshoot -> Advanced Options -> Command Prompt). From there, I entered the following commands:diskpart
sel disk 0
list volI noticed that the wrong drive (the FAT32 system partition) had the letter C assigned, so I selected that one and changed it to a free letter:sel vol 0
assign letter h:Then changed my Windows drive back to C:sel vol 1
assign letter c:
exitI then rebuilt the boot sector (using the FAT32 system partition), just to be safe:bootrec /fixboot
bcdboot C:\Windows /s h: /f
exitThen, I rebooted and it went back to Windows! Hope this helps someone.

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I have tried restoring but I get a message that the HDD is locked. booted from windows 8 disk tried using bootrec to repair but I screwed up and skipped the last step now it can not find an os.

A:repairing laptop wont boot says drive locked

Using the Install Disk, go to a command prompt and type:

bcdboot c:\Windows /s
Then Reboot.

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After the power strip was turned off by my 5 year old granddaughter my computer won't boot. It tries to repair itself but fails. I have tried tapping F12 to get to the boot menu but everything I have tried has failed. I don't have a recovery disk. Lesson learned there. I had the computer diagnose the startup and it found no problems.

I have tried to reset it but I get a message that says, "A required drive partition is missing."

If I try to refresh it says, "The drive where Windows is installed is locked. Unlock the drive and try again."

It has a Seagate hard drive #ST500DM002.

Can anybody tell me how to unlock the drive or anything else that would help? My computer skills are very limited.

Thanks, Danny

A:Dell 660s Won't Boot, Hard Drive Locked, How Do I Unlock

Ask Dell. They'll check if you're the owner then help you. Probably a password thing.

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Hi, I woke up this morning to find my internet wasn't working on my computer. As my computer is the main computer in my connections, and the router was showing the internet was still connected, I restarted my computer. After the restart, my computer would load as normal, past the screen where I can choose to go into BIOS, ect. Then it asks which OS I would like to boot from, (Windows Recovery Console or Windows XP). Upon choosing Windows XP the screen goes black and nothing happens. I've waited for over an hour just incase. I have went into BIOS and chose boot from cd, put the windows xp cd in, but the computer will only boot right back to the screen asking me to choose an OS. I don't get the option to press a(ny) key to load from cd or anything like that. I've never had a problem reinstalling windows on this computer before, so now I'm not sure what to do. Is there anyway to possibly boot from cd from the Recovery Console ? I've been going at this trying to figure out a way to just get the comp to load so that I can wipe the disk, but I'm at a loss now so I'm hoping someone can help.


I've also tried booting from safe mode, but upon choosing that it goes back to the choose what OS to load, (while informing me at the bottom of the screen in blue writing that it will be in safe mode), but instead of just a black screen upon loading, this time it goes to a black screen with 3 lines written:

Multi(0)rdisk(0)partition(1... Read more

A:Cannot boot from cd-drive to reinstall windows xp

1. check to make sure that your CD is set to the the first boot drive in BIOS.

2. check this article out and see if it helps any

You may have a corrupted boot loader

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Hi all,

since a couple of months I've been having this strange problem and I hope I'll find an answer here;

The problem first occured when Windows XP was installed: when I started the PC I got an error saying that the location of the bootable device was incorrect. I tried restarting for a few times, without any luck. When I restarted the next day it all worked again.
After a couple of weeks this problem jumped up again ...

This happened a couple of times until I decided to reinstall Windows XP. But even then it still happened every now and then.
So then I decided to do another clean install, this time on a new Hard drive and with Windows 7.
However the problem still persists.

Does anyone have a clue about the possible cause? I'm starting to think this is not a software-related problem?


A:Can't find boot drive even after reinstall

Does it really say "incorrect position" or more like "no bootable device"?

Those are two very different things and hide different problems. Can you tell us exactly the message on the screen?


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My computer was setup using 2 HDD and EasyBCD boot menu. That file seems to have become corrupt or damaged as I am getting a message; Reboot and Select Boot Drive or insert boot media in selected drive and press a key. I have followed Windows Repair Boot Drive instructions but to no avail. Both HDD have Windows 10 loaded. I ultimately want to eliminate the EasyBCD software and just revert back to 1 Windows 10 boot with the 2 HDD as storage. I see no advantage having Windows 10 loaded on dual HDDs.

A:Repair Boot Drive

Kyhi's rescue disc has a program called Macrium Reflect on it. Under the restore menu of Macrium Reflect is an utility to fix Windows startup problems. That utility has fixed many non-booting computers when other fixes have failed:

Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

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that 100MB special system partition (no drive letter that I recall, maybe A: or B:?)
C: W7 (100G) (SATA partition #0)
D: My data (600G) (SATA partition #1)
E: IDE drive (partition #0) Expendable (recreatable data like music rips)
F: IDE drive (partition #1) (work/scratch area)

ALL USB/firewire items are totally disconnected prior to install (just mouse, keyboard and speakers).

During install, it showed in order:

DISK 0 100MB system
DISK 0 100G OS (formatted this partition during reinstall)
DISK 1 IDE part #0
DISK 1 IDE part #1

After W7 reinstall,

D: that 100MB special system paritition (which now also contains IE8 TIF files since I moved them without seeing D: had been changed)
C: W7 (100G) (SATA partition #0)
E: My data (600G) (SATA partition #1)
IDE drive (was E but now has no drive letter) (partition #0)
F: IDE drive (partition #1)

I did nothing but a clean install. Formatted C: (original OS 100G partition) during the install (neither created nor deleted any partitions). The only difference this time was the IDE drive (E: F: ) was already installed prior to the W7 install. I'm all ears on this one.

Have I screwed up the 100MB partition here somehow by placing TIF on it? You can't imagine the panic of seeing (thinking) that all my D: data was gone. Fortunately, it's E (I also backed it up to original F).


It seems Control Panel > IE options has moved the TIF back to its original locatio... Read more

A:drive letters changed - reinstall of W7 (boot still C:)

Quote: Originally Posted by JimLewandowski


that 100MB special system partition (no drive letter that I recall, maybe A: or B:?)
C: W7 (100G) (SATA partition #0)
D: My data (600G) (SATA partition #1)
E: IDE drive (partition #0) Expendable (recreatable data like music rips)
F: IDE drive (partition #1) (work/scratch area)

ALL USB/firewire items are totally disconnected prior to install (just mouse, keyboard and speakers).

During install, it showed in order:

DISK 0 100MB system
DISK 0 100G OS (formatted this partition during reinstall)
DISK 1 IDE part #0
DISK 1 IDE part #1

After W7 reinstall,

D: that 100MB special system paritition (which now also contains IE8 TIF files since I moved them without seeing D: had been changed)
C: W7 (100G) (SATA partition #0)
E: My data (600G) (SATA partition #1)
IDE drive (was E but now has no drive letter) (partition #0)
F: IDE drive (partition #1)

I did nothing but a clean install. Formatted C: (original OS 100G partition) during the install (neither created nor deleted any partitions). The only difference this time was the IDE drive (E: F was already installed prior to the W7 install. I'm all ears on this one.

Have I screwed up the 100MB partition here somehow by placing TIF on it? You can't imagine the panic of seeing (thinking) that all my D: data was gone. Fortunately, it's E (I also backed it up to original F).


It seems... Read more

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Odd question? Got infected (and I have a thread started but didnt want to bump it for this question)

Im running XP media center on a HP and it wouldnt boot after running malwarebytes. I pulled the slave drive to see if I could put it in another comp to scan and grab some info.

When I pulled it out, I restarted the infected comp and it booted. ran rkil, malwarebytes, and superanti pro. Things seem to be cleaned up so im wondering...

Is it a good or bad idea to plug the D(slave) drive back into that comp and run everything again?

A Neophite

A:Is it ok to reinstall the D drive that I removed when the computer would not boot?

Do not make any changes to your computer. It will make it more difficult for the malware team to assist you.

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My stepson has a Gateway laptop that gives a "unmountable boot volume' error(blue screen) when I try to startup the computer.
Earlier I changed the BIOS order and it booted from XP reinstall disk and it started loading, but the darn battery died and the laptop shutdown midway thru the loading. It won't give me the 'press any key to boot from CD' prompt anymore. What could cause that?
I want to run a Chkdsk/f....how do I do that if I can't it to startup?

A:Gateway Won't Boot Repair Cd From Drive

As I recall, pressing F11 will get you into the Gateway recovery program. We recently had this problem at work and finally traced the problem to a bad hard drive (although this isn't the only possibility).

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Hi There,
These are the symptoms of my extremely Sloooow computer. I thank you in advance for any assistance.
I apologize for for no DDS Log. I could not run any diagnostic tools in normal booting. DDS, and all the others simply say "A referral was returned from the server." They will not run. However I am able to run all the tools, i.e., FSS, FRST, etc, in SAFE MODE.  At the end I will post a log for MiniToolbox which I ran in SAFE MODE.
OS: Windows 8.1 X64
Problem Summary:
1) Computer has been taking 45 minutes to reboot. Has slowed to a crawl.
2) In Lower Right Hand Corner of computer by DATE there is a Flag with Red "X". Says"Start-up to repair errors." I have restarted it a ridiculous amount of times but nothing ever happens. It keeps saying "Restart  to fix disk errors."
3) SFC /SCANNOW says many corrupt files but canot be fixed.
3a) I cannot connect to my school account without logging into two separate browsers
4) I ran "AutoRuns". It listed a very strange file. I do remember downloading this file. A few months ago, out of nowhere I was prompted to download this Driver/Software for my printer. At the time of download, I had plugged printer into computer to print something and I got this pop-up window saying I needed to download a driver or some software. I was in a hurry so I did it, but looking back it did seem kind of strange. Also, shortly after downloading it, I got a phone call from my ISP, (or someone claiming to be from my ISP), that my ... Read more

A:Computer takes 45 minutes to Reboot! Boot Sector of C Drive, hiber. file locked!

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I have this identical problem mentioned here:
Scanning and repairing volume (\\?\Volume...) on startup

I think it has something to do with my deleting the 'system reserved' 350mb partition when I reinstalled W8. I don't want it showing in My Computer and when I go into Disk Management and give it a drive letter, this message goes away on boot. But, since I can't merge this very small partition with any other drive, I'm not sure how to not show this drive and not get the scanning message on boot up.

A:Windows 8.1 wants to scan & repair my drive on every boot

Please post a full screen Disk Management screen shot

Screenshots and Files - Upload and Post in Eight Forums

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Hello all. First post here but have utilized sevenforums for years for many issues. Anyway....

I did a windows update yesterday and the notification to restart was popped up on the desktop when I left for work. I get home this morning and the PC was shutdown. Upon startup, I would just get a blank screen after BIOS.

After many attempts, I then was able to actually get to the menu for SafeMode. When attempting to boot into safe mode I would actually get the Windows emblem for a few moments and then the black screen reappears. Sometimes the logo shows up and sometimes it does not. Either way, it won't go past the logo.

System repair on the boot menu would not do anything.

I inserted Windows 7 DVD and attempted to follow this tutorial Startup Repair Infinite Loop Recovery

Startup problems could not be prepared so I moved on to step 6 for comman prompt.

Now, once at this step I changed the drive to C:. Now, I know that this is my boot drive. But when I go to DIR of this drive it is showing my files from D: All my drives are reduced by one letter. All my drives including my proper C: are showing up okay in BIOS. Also, I know that System Restore has made save points but they do not show up as the C: is not showing

So, to get to the point....Where is my C:? This is obvioulsy related to why the PC will not boot. Any thoughts? Thanks so much

A:Startup Repair Missing Boot Drive

In normal win7 and in recovery mode the drive letters can be different. Very normal. How can the recovery mode know what drive letters you gave to the partitions???

"After many attempts, I then was able to actually get to the menu for SafeMode."=> what did you do to be able to boot to safe mode?

Did you try "Startup Repair Infinite Loop Recovery"? Not needed as far as I know in this situation.

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I want to recycle a Dell Dimension 4600C (pizza box style meaning limited expandability) with a new 40GB for the boot drive. I'll install XP and application software here.

Add an external 300+/-GB HD via firewire for "my documents". This will be for the data files, pictures and video. I also want to create a partition for a paging file.

Will this work? Did I forget something? TIA.

A:Reinstall XP on boot drive and install paging file on external HD

I've never tried that but you shouldn't have any problems, unless you unplug the drive and leave xp without a pagefile. Why not put the drive inside the pc?

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I hope the title helped.

My Win 7 drive refused to boot, refused to repair and refused to restore.

I slotted in a spare little Win 7 drive, booted okay, can see the 'dodgy' drive, can see the data and need to know if I can fix it in this way to become my bootable drive as it is full of programs I would rather not have to spend hours reinstalling.

I have Win 7 home premium for my sins.

Is there anything I can do to make life a bit easier?

thank you !!


A:Hanging on boot, won't repair, can access as slave drive - fixable??

Work through these steps for Troubleshooting Windows 7 Failure to Boot

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i want to use the "net local group administrators (username) /add comand but it wont work.

A:in the boot drive repair command line how to make it work.

Exactly, word for word, spelling for spelling, what was the command you tried?

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I had a dual boot system. Windows 7 Home and Windows 7 pro on 2 separate hard drives.
The main hard drive crashed with Windows 7 Home and had to be replaced.
When I put the OS cd in the cd drive and boot off of the cd drive (using the escape key and set to boot from the cd drive), the computer shuts down and the cd is not read and I am unable to reinstall Windows 7 Home on my PC.

A:Unable to reinstall Windows7 Home dual boot 2 drives 1 drive replaced

Hello neighbor

Does the PC ever shutdown if you enter W7 Pro ?

Windows 7 does not fit on a cd, only a dvd, but I`m sure you meant DVD.

Where did you get the install dvd from ?

Did you create it yourself ?

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hey well, vista completely went wierd so i put in the recovery disks. Now when i scroll over all proggrames menu, no menu comes up and i cant get on my pictures it says c:/documents and setting/(username) access is denied i went through my computer and went t hrough c:// and change the security tabs and somehow got in that way but cant get in from start menu and i have no icons in my startup menu yet i have all programme files and can launch any programme from shortcuts on my desktop or in the c folder but why cant i get on the all programmes menu?! and why cant i get access when i know i have full administration!

A:VISTA>>reinstall xp>> IM LOCKED OUT

What caused Pista, I mean, Vista to go all weird? What were you doing?

Did you just put in the recovery disks? Or did you do a recovery?

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An elderly neighbor did a Windows 10 upgrade that, when it was done requested her Microsoft account login which she has no idea what it is, and her daughter while trying to help "may" have changed the password and no one knows what it is. I was able to recover her user folder by using an external drive adapter and my laptop. Since I can't open Windows, I'm at a loss of how to restore or reinstall W10. Please help.
San Diego

A:Reinstall 10 on a locked out W10 computer

First try a reset: How to Reset Windows 10

If it does not work, try a refresh: How to Refresh Windows 10

If all of them does not work, go for a clean install: How to Clean Install Windows 10

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In addition when it does boot I can't launch any programs which aren't part of the system (I can change desktop settings, search my hard drive, etc. but can't run things like Skype or chrome.) My laptop has been having a weird issue for a while where when it came out of sleep it would have this issue, but run fine in terms of speed. When I restarted it everything would run fine. Yesterday I was forced to do a hard shut-down after waking it up (was short on time and needed to catch a flight.) now when I start it my machine takes a long time to boot and won't run non-system related programs at all. I've tried using check disk in safe mode, but at the rate it was going it would have taken a week or more for something to happen. (I left it on 5 hours and it got through 4% reading bad files most of the way.) Now I've been running sart up repair for around four hours a it's been attempting disk repairs the whole time. Should I let it keep running, or should I try something else? (If so, what should I do?)

A:Need help with hard drive repair, system is taking a long time to boot

Work through these steps for Troubleshooting Windows 7 Failure to Start

Does the HD show up in BIOS setup? If so test it. If not replace or reseat.

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I got the blue BIOS screen on my samsung computer and tried to reinstall windows 8.1 with a disc. Now computer says that the disk is locked and that I need to unlock it to continue, but I have no idea how to do it.
Please help!! I dont know anything about computers and don't have the money to go buy another one.

Than you very much for your help and time

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This morning I attempted to do a complete reinstall of XP by booting from the CD. The screen currently says :

Windows Setup=========
Setup is loading files (Human Interface Parser)

It has been on this screen for about 20 minutes now.

I decided to do a reinstall because the system had unexpectedly begun freezing up. Information about this can be found in my previous post:


What should I do now?

Pulling my hair out in Texas,


A:Solved: Computer locked up on XP reinstall

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I burned a system repair disc in Windows 7 from an iso file but it won't boot the Windows Systems recovery options.
I've tried booting this cd from the cd drive in both legacy and UEFI mode.
When I boot from legacy I get an error message saying that there is a system file error and to replace the disc and try again. When I boot using UEFI mode, it says press any key to continue, the windows bar starts loading but instead of going to the windows boot loader screen and giving me Windows Setup [EMS Enabled] option to boot into the System Recovery options, a command screen pops up and it then redirects me to the Asus Preload Wizard instead. This wizard wants to do 1 of 3 things only:
Recover Windows to first partition only
Recover Windows to entire HD
Recover Windows to entire HD with two partitions.
I don't want to do any of the above - I just want to access the command prompt in the recovery tool and run 2 prompts to remove the grub bootloader from the MBR.

A:Unable to boot Windows System Repair Disc from CD Drive ASUS N56VM

Hello Staarlite and welcome to Seven Forums.

Two thoughts come to mind.
1. You had a bad burn of the ISO. Try burning another disk using a different burning app. I prefer the free ImgBurn and try burning at no more than 4x speed.
2. Is BIOS set to boot from CD/DVD optical drive as first boot option?

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The computer had a corrupted pci.sys file error. I tried to copy the file from a xp sp1 cd, and it wouldnt let me from the repair console. I did a repair and got an error message saying pci.sys was corrupted or something along those lines.

I decided to try the repair console with a windows xp home sp2 cd and it let me copy the pci.sys file to c:\windows\system32\ so now I think I have fixed the file.

When i go to load the computer xp automatically jumps to the installation screen because of the failed repair.

How can i get that to go away and have the computer boot to the hard drive?

do i need to edit the mbr or something?

thanks guys

A:XP Repair failed, no boot from hard drive now, jumps straight to install xp screen

could i boot into safe mode and edit the boot.ini file so it won't load that partial repair on boot up?

-update ... i tried to boot into safe mode and the comp throws an error that says windows can not boot into safe mode computer will be restarted.

Can I edit the boot.ini through repair console?

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Well it has been a fun couple of days!

Trying to restore a mistake on my Windows 7 ultimate x64 hard drive that Ubuntu started to overwrite.

So far I have
1. Backed-up / Copied all my files so whatever is done to this HD is ok.
2. Restored the partitions
3. Tried FixMBR / FixBoot / Chkdsk / Rebuildbcd

In the recovery console it sees my OS just fine

But when I boot my Dell XPS desktop after post it says 'Disk Read Error' press ctrl+alt+del to restart.

I don't think it has anything to do with the bios - I've put the hard drive in another dell and it did the same thing (tried different Sata cables too).

I think there is a peice I'm missing somewhere with these partitions (see attached). I currently have my non-booting drive in another dell and you can see it as Disk 1 in the screen shot.

Any suggestions for getting this thing back to booting? I can access all the files from it fine when I have on this computer (as the 2nd hdd) which leads me to believe there is just a boot issue somewhere.

Can I repair install Windows 7 on this hd even though it is the 2nd hard drive on the computer?

I'm trying to avoiding a wipe and reinstalling all the programs so I'm hoping I can somehow fix this last peice.

Your help is greatly appreciated - thank you!

A:Disk Read Error - Boot Issue...Repair Install on 2nd Hard Drive?

Boot up using the Startup Repair CD or Windows 7 DVD. (not the OEM manufacturer's Recovery Disk) If you have a Netbook, you will need a CD/DVD drive.
NOTE: Make sure no USB drives are plugged in.
Do not use a USB Pendrive for Startup Repair.

1) Use the Rebuild BCD in this tutorial:
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

2) Fix MBR.

3) Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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I got very strange situation with my Imac

So i installed new windows, and then i installed the boot camp drivers
Right after that my Imac crush and send me to windows restore/repair page
So first i try to restore, the results was un successful, and the its sent me to windows repair, so when i try to repair its say done and after restart i getting back to the same repair screen
I try to start with safe mood, and again same repair page, nothing is working, the only option that i have in my head is to change the boot order,
so i am now on edit boot options

edit windows boot options for: windows 7
path: \windows\system32\winload.exe
partition: 2
hard disk: 69a8

I try to change the "NOEXECUTE=OPTIN" to "DEBUGPORT=USB" and still nothing happened

Any one know what other option i can try ? i am getting crazy already

A:Window crush and stuck on repair mood after installing boot camp drive

Are you boot camping with osx or just windows on that whole hdd? Also what model imac?

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Hello all,

Have a laptop for my friends' kids, after removing a percepted virus via AVGFree, I'm now locked out of all accounts. XP's looking for a password for every account when there wasn't one there before, and of course there isn't a password, so a blank password returns "Unable to log you on because of an account restriction". I get this on the administrator account also. So, I'm trying to repair the installation because there's a way into the user account applet during the installation to reset the admin password, but the XP Home CD boot starts copying the files, then gets a STOP for pci.sys file.....

I have no idea where to go from here.....

thanks !


A:Locked out of XP; reinstall CD reports corrupt pci.sys file

What method of WinXP install are you using when you boot to the CD?

In case you did not know, there are 2 methods of installing WinXP:The Full Install, which formats the drive and installs WinXP
The Repair Install, run from the Install dialog but using the Repair option that is available when it sees a previous installation of WinXP
From your post, it sounds like you are trying a Repair Install, is this correct?

Even IF this is what you are trying, hard to imagine why you would get the error. The file should have been just over written. Unless there is a problem with the PCI bus (hardware issue).

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My administrator account was locked by a virus labeled FBI. My guest account still had access. Uncle tried to install antvirus to administrator account, through guest account. This locked windows from starting and forced recovery process. Recovery process didnt work, tried system retore points. Nothing, Tried partial factory restore. Now says " windows did not complete installation. To install windows on this computer, restart the installation". Screen is black with just that message in a box and " setup is starting services" underneath. Cant get past that to click " restart " icon. Tried to shut down manually with power button. When powered back on, the same screen appears.

A:Computer locked by virus, need help with reinstall effort.

Hi and welcome to TSF see if this can help you Clean Install Windows 7 - Windows 7 Forums
if you require further help please post the make and model of your computer along with your problem

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My system is showing an internal hard drive error and F8 advanced boot options page doesn't appear to exist anymore (lost recovery via F8). That limits my troubleshooting.

The system is a Dell Inspiron 560 desktop with core 2 quad Q8300 CPU at 2.5 ghz. 6.144 GB of RAM with DDR3 SDRAM. It's 3 years old with Windows 7 Home Premium. The computer is basically used only for surfing the web and has 98% of the RAM free. When the system was purchased 3 years ago it came with no recovery disks or any b/u software. I'm not really worried about losing the data on it as other than the Windows Operating system, there's not much that couldn't be resurrected from the web. This chain of events started 2 weeks ago when I received a windows "Boot Configuration data file is missing required info error." A system restore solved most of that issue and allowed access to Windows but I was still left with numerous script errors that locked me out of some frequently used web sites/pages. At that point I followed an on-line solution to properly repartition the boot config. Upon doing that and restarting, I lost the system Boot Manager and could not start the computer at all ("no boot device available"). I had hosed myself as no doubt my tinkering in the boot config mode wiped out the needed boot management for a proper reboot.

At that point I took it to a local repair tech who brought the computer back to factory condition, fixed the boot config, reloaded all software, updated ... Read more

A:SMART disk drive error-can't access Advanced Boot Options repair mode

While trying to load a HD sentinel from CNET I picked up a malware/spyware search engine called "Sweetpacks" that has become my new default search engine! It won't go away by selecting a new default browser either. A search of the forum for this bug suggests loading a particular cleaner program. Tried that and the links are no longer any good.

Decided to do a system restore back to early this morning when I first loaded the Mozy "free" backup program. That got rid of the Sweetpacks malware/search engine as well. One less problem. But now I'm afraid to load any HDD sentinel from the internet.

Note that I never received a system recovery disk with this Dell system package. So running a recovery CD is not an option for me.

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I have a Windows 7 / Windows 8 dual boot setup that was initially working fine. When attempting to update the graphics drivers in Windows 8 last week, something went wrong and the system crashed. Now when I attempt to boot into Windows 8, it goes into the Attempting Automated Repairs loop which never finishes, even when left running for several hours. I attempted to boot off of the Windows 8 installation CD and do a Refresh but it just errors out saying Windows could not be refreshed. Any other suggestions?

A:Locked In Automatic Repair / Can't Refresh

I see lots of Google hits for this problem but no fixes other than to do a reinstall.

One post indicated a Windows Update was the cause of the problem, but the fix was still to reinstall.

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