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System completely freezes up - no mouse - no keyboard - only option is hard reboot - help

Q: System completely freezes up - no mouse - no keyboard - only option is hard reboot - help

My system completely freezes up with no warning. It makes no difference what I am doing at the time. It has happened whilst using Word, Excel, Our Sage Accounts programme, on the internet, using internal documents. It has pretty musch done it whatever I am doing. Can anyone please help as it's driving me crazy

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RELEVANCY SCORE 200
Preferred Solution: System completely freezes up - no mouse - no keyboard - only option is hard reboot - help

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.4

I seem to have a couple of common ones; one refers to attempting to write to a read-only memory area. Another talks about a clock interrupt. I stumbled on the jcgriff2 website with diagnostic tools and went through those steps and have three zip files with the results. I also updated drivers using Uniblue, and updated the Award BIOS, ran a memory check, and chkdsk.

I appreciate any help you guys can give. Since about Windows 95, I haven't really kept up on the technical side so much.

Thanks in advance.

A:BSOD and system freezes requiring hard reboot Win7x64

Security software:
Code:
ssscheduler.exe c:\program files (x86)\mcafee security scan\2.0.181\ssscheduler.exe 4064 8 200 1380 3/26/2012 8:55 PM 2.0.181.0 249.55 KB (255,536 bytes) 1/15/2010 5:49 AM
sdwinsec.exe c:\program files (x86)\spybot - search & destroy\sdwinsec.exe 2408 8 200 1380 3/26/2012 8:54 PM 1.0.0.12 1.10 MB (1,153,368 bytes) 3/13/2012 8:29 PM
teatimer.exe c:\program files (x86)\spybot - search & destroy\teatimer.exe 3904 4 200 1380 3/26/2012 8:55 PM 1.6.6.32 2.16 MB (2,260,480 bytes) 3/13/2012 8:29 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 2224 8 200 1380 3/26/2012 8:55 PM 7.0.1426.0 4.05 MB (4,241,512 bytes) 3/26/2012 8:23 PM
mcsacore.exe c:\progra~2\mcafee\sitead~1\mcsacore.exe 1832 8 3072 4608 3/26/2012 8:54 PM 3.4.1.118 101.02 KB (103,440 bytes) 2/23/2012 9:52 PM
saui.exe c:\progra~2\mcafee\sitead~1\saui.exe 3800 8 200 1380 3/26/2012 8:57 PM 3.4.1.195 276.02 KB (282,648 bytes) 2/23/2012 9:52 PM
Remove McAfee items through Start Menu -> Control Panel -> Uninstall a program
Possible out of date drivers:
Code:
PAEAFLT fffff880`04c44000 fffff880`04c46500 Wed Sep 26 00:32:51 2007 (46f9fd13) 00009ca8 PAEAFLT.sys
SPC230NC fffff880`05868000 fffff880`058ef000 Thu Jan 03 03:13:47 2008 (477cb55b) 0008cc2c SPC230NC.SYS
PAEAFLT.sys
SPC230NC.SYS

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\NCostanza\Windows7_Vista_jcgriff2_2\Windows7_Vista_jcgriff2_2\032612-21406-01.dmp]
Mini Kernel Dump File: Only registers a... Read more

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RELEVANCY SCORE 68.4

Yesterday, I started having my computer freeze while I was playing a game. I didn't get a BSOD or any kind of error message. The computer just completely locked up. If a sound was playing, it got stuck. It was completely unresponsive; clicking didn't work, and neither did ctrl+alt+del. I had to turn off my surge protector's power or hold down the PC's power button to turn it off. It seems pretty random. At first I thought it might be a problem with the hard drive the game was on, but then I tried a game that's on another hard drive, and it worked fine for quite a while until it eventually froze the computer as well. Plus, I've already had an experience with hard drive failure, and I always got a BSOD in that situation, unlike now. Also, Hard Disk Sentinel says all my hard drives are at 100% health. My next guess was the graphics card, but I'm not getting artifacts or noticeable framerate drops. I did just have my display driver stop responding and immediately recover while I had a Twitch stream playing at the same time I was playing Skyrim. Firefox crashed, I restarted it and the stream, then I went back to playing Skyrim and the computer froze shortly thereafter.
 
I found another thread with someone having a similar problem. They were asked to post a Speccy snapshot and the results from a MiniToolBox test. I've already taken care of that, so I'll post those now.
 
Here's the Speccy snapshot: http://speccy.piriform.com/results/TQAFxZo2SsemTNEakZg3z8L
 
And her... Read more

A:Computer freezes and becomes completely unresponsive, no BSOD, have to reboot

Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html 

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RELEVANCY SCORE 67.6

Hi, I have been searching to a solution to a mouse problem I've been having for over a week, with no luck. Basically, I have a custom built Acer, the model number for the motherboard and case is ASE380-UD421A, the processor is an AMD Athlon 64x2. So anyway, this computer was running fine for over a year running XP and latest service packs and updates, when suddenly the mouse starts to freeze. This is a basic cheap USB mouse I was using when this happened. Moving the mouse around, for just a second after a clean restart would move the pointer for about an inch and than the pointer would completely freeze, (The mouse would not function at all, so this is not just about a frozen pointer). So if I unplug the mouse from the USB and plug it right back in, it would move maybe half an inch or so and completely freeze again, over and over. I have a USB to PS/2 converter for my mouse, so this was the first fix I tried, and after a restart this seemed to work for a minute or so but than the pointer started jumping around all crazy and opening programs from the start menu. To be clear, the mouse only acted crazy when I moved it, like moving it upward would repeatedly left click and move it to the left super fast, for example. So after a few minutes of moving all crazy, the pointer would again freeze.

Googling this problem, the next step I tried was a basic system restore, I went back a few days and still had the problem, so then I restored it back over a month ago, and still had th... Read more

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RELEVANCY SCORE 66.8

Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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RELEVANCY SCORE 66

Hello all,

I have a Gateway W730-K8X laptop. It starts up fine.

Using the internal I can get into the BIOS with the keyboard, and the keyboard works fine there. When Windows XP boots up, the mouse works fine, I can open/close programs, etc. However, as soon as I press a key on the keyboard, any key at all, the whole system freezes. Nothing happens at all.

Using a USB Keyboard, the computer works just fine.

Any ideas? I've never seen anything like this before ever.

Thanks!

TreyDawg
 

A:Keyboard freezes laptop completely

Well all i can recommend is you hould take it into the shop for further inspection :I
 

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RELEVANCY SCORE 65.6

I just installed my windows 8 few days ago after formatting my notebook, there's something bothering me so much, my windows 8 freezes and after few seconds my cursor is vanished, and my notebook is completely unresponsive, i can't use ctrl+alt+del, even when I pressed Caps Lock, the indicator didn't change. For the Information, I'm using ASUS K40IN, with Intel Dual Core Processor 2.2 GHz, 2GB RAM, and 512 MB VGA (nVidia),I don't really know what could be the cause, but its often happens when I'm using google chrome, or firefox when opening flash player content, I assume it has something to do with my wireless connection.

Sorry for bad english, I'm not fluently use english,
I will attach the SF diagnostic result

Please Help, I really like windows 8

A:Windows 8 Completely Freezes and mouse cursor vanished

Your English is just fine, thank you for posting in it!

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 19 Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems:





Coprocessor PCI\VEN_10DE&DEV_0AA3&SUBSYS_1CF71043&REV_B1\3&267A616A&1&1D The drivers for this device are not installed.



You must install the latest, Win8 compatible chipset drivers for your sytem from the Asus support website.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloa... Read more

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RELEVANCY SCORE 64.8

Hello,

I recently (about 4-5 months ago, so not very recently) upraded my system to Windows 7 64bit from Vista. Ever since then my computer has had issues where it locks up completely (unable to move the mouse, whatever sound was playing at the time loops) and a hard reboot is required in order to bring it back to order.

It usually wasn't a huge problem before, but for some reason it willl now proceed to lock-up within about 30-40 seconds of booting up the computer, after the desktop loads. I tried disconnecting my second hard-drive (I had bought a new one to install W7 on, and kept the old one plugged in) but that didn't make a difference.

It seems to boot fine in safemode, but I have no idea what the problem could be.

Any help would be greatly appreciated.

System specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Card name: ATI Radeon HD 5800 Series

I'm not sure what other specs you might need, but if I've missed something, please let me know! Thanks.

A:Completely locks up, hard reboot required after 30-40 sec from startup

A link to a post that might help you out: Windows 7 locks up after update. - Microsoft Answers

Failing that, I have another link: Disk Check

EDIT: Wrong information following, see my post below::
{And another (Do this one 3 times): Repair Install]

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RELEVANCY SCORE 64.8

So I went from windows 7 and did a fresh instal of Win Vista. Since I backdated my computer will start black screen and lock up.. It did it so often I did a search for the problem.. Best result I could find was to do a complete restore and format the Hard drive in the process. I did that. I put in the win 7 disc, restarted the computer.. Started the reboot process and formatted the drive before install.. Everything worked fine for a couple hours then the problem started again.. The computer will flash black and when it comes back to the screen Explorer is completely frozen and the mouse will move around but very sluggish and you cant click on anything.. Keyboard also does not work at all.. I have done several restarts.. Nothing helps..
When I go into safe mode it works fine, never have the problem.. I did the Hjack and here are the specs..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:21 AM, on 11/13/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft... Read more

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RELEVANCY SCORE 63.2

I been having a lots of systems freezings, the only way to make the computer respond again was doing hard reboots. Been like thi for several months (I mean a lot of time) trying to find a solution to my problem.
It happens randomly, mostly on youtube videos
Wont happen playing videogames (like fallout 4, metal gear 5, league of legends, skyforge and so on)
I tried few OS, win 7, win 8.1 and win 10 (it happens more often in 8.1 and much more often in win 10)

I had tried lots of solutions but none worked.
Things I tried so far (maybe I've done them wrong)

1.- Virus - malwares - spywares search (avast, eset smart installer, malwarebytes)
2.- Ran CCleaner, Glary Utilities,argente register cleaner and tuneUp
3.- Check RAM memories with memtest and unpluging/swaping slots (I really believe RAM must be the problem and must check them again in a better way, tell me if you know how)
3.- Check HDD with CHKDSK and tried clean installs in diverent HDD
4.- Several formats (windows 7, 8 and 10)
5.- Updated / dawngrade drivers
6.- Clean all dust in my components, check connectors, pins and replace thermal paste (I dont know how to check wires of HDD)
7.- Dont know how to check motherboard nor processor
8.- Updated BIOS version
9.- Added external cooler devises (to not steal power from the PSU)
10.- Few CMD commands told by mycrosoft comunity.
11.- I am sure I am missing something

I added the only DMP file I could get (the only time my PC reboots itself I got an event viewer pop up and ga... Read more

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RELEVANCY SCORE 62.4

Hi all

slight problem with my system, occasionally the mouse will suddenly freeze, then the cursor will dissapear, and i have to reboot the pc to gain control of it, (its done this 4 times now)

im running windows 7 ultimate, using a wired mouse.

anything i can do to solve this?
 

A:Mouse freezes, then computer, reboot required

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RELEVANCY SCORE 62

Hello everyone!

I'm hoping someone could help me as my computer has become very unstable. Usually it just freezes completely, but now I received half a second of BSOD and an automatic reboot followed with this error message:

BCCode : 100000d1 BCP1 : 0000000C BCP2 : 00000002 BCP3 : 00000001
BCP4 : B7D45AE7 OSVer : 5_1_2600 SP : 3_0 Product : 768_1


C:\DOCUME~1\TJ\LOCALS~1\Temp\WER0e5a.dir00\Mini092310-01.dmp
C:\DOCUME~1\TJ\LOCALS~1\Temp\WER0e5a.dir00\sysdata.xml

I tried to look for that dmp file but didn't find it.

I'm lost here. I've updated all the drivers I can think of, temperatures are fine, BIOS updated to the latest a month ago, no antivirus or spyware that I can find.. And interestingly, this crashing doesn't happen during things that require intense amounts of power like gaming or recording audio. Instead, I usually get it when I have plenty of browsers open or when using skype. I ran memtest86+ and windows memory diagnostics too and they came out with nothing.

Oh yes, there is one more thing: my firewire audio interface has started to jump out of sync for a second every now and then, which is something that didn't happen before.

The sync problem started when I added a new cpu and gpu, but the system didn't crash all the time, that habit was formed a bit later.

If anyone can give any pointers of what I could try next I'd be more than happy.

Thank you in advance!

Edit. Oh yeah, specs:
AMD phenom II x4 965
a... Read more

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RELEVANCY SCORE 62

Hi,

I've posted a few other times in the Malware forums, never before on this form.

Lately I have been experiencing a very troublesome problem.

Often it happens shortly after booting my laptop, but it has also happened hours after.

Things will be operating normally then my desktop and toolbar will completely freeze up and will not recover from this state. If I have a firefox browser open at the time, it is possible for me to continue using it but it eventually will also freeze.

Ctl+Alt+Delete key combo does nothing and I am forced to power down and reboot.

I do frequent malware scans using MBAM, Super-AntiSpyware and have auto-update AVG Anti-Virus. All come back clean, so I'm confident it's not a virus/malware issue.

I just really have no idea where to begin troubleshooting this issue. I can tell you that analysis of the System, and Application event logs show nothing that alarming that could relate to this issue (although I could be looking past something).

Any help you can provide to help me deal with this issue will be greatly apppreciated!

spazz

A:System completely freezes radomly

Please, post some computer info:- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")=======================================================Download, and install SpeedFan: http://www.almico.com/sfdownload.phpPost your computer temperatures:

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RELEVANCY SCORE 62

I need to know whether Microsoft Mouse & Keyboard Center - Windows 10 differs in any way to the 8.1 version. Specifically with regard to the settings for an Optical Mouse ... does it have a setting whereby I can turn off Vertical Wheel Scrolling ? [see image]

Thanks in advance.

A:Microsoft Mouse & Keyboard Center - ? vertical wheel scrolling option.

I don't know about your particular mouse, however Microsoft Mouse and Keyboard Centre shows that option for my Microsoft Comfort 6000 mouse. The version installed is 2.3.188.0 (64-bit), which I think is what automatically came through Windows Update when I clean installed Windows 10.

I also just installed 2.8.106.0 (64-bit) from their website and that's the same as the screenshot too.

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RELEVANCY SCORE 61.6

I am really puzzled by this problem.My mouse freezes specially after going to yahoo chat and then after reboot the device manager even don't have mouse recognition.So I can't even reinstall it.Only way I can reuse it is by system restore to some back date.What could be the issue?Why the mouse files disappear and then recognized after system restore?Which program is causing it?or is it some kinda virus?
Please help.I have ps/2competible mouse and it worked for last 4 years with no problems.I mean different mouse in 4 years time span.currant one is of a good quality and was working well.pins are ok.it's cleaned inside.buttons work well.
 

A:Solved: Why my working ps/2 mouse freezes and even don't even get recon.after reboot ?

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RELEVANCY SCORE 61.2

Every time I attempt to shut down or restart windows XP, it will freeze completely at the time the screen says "windows is now shutting down". The only way to continue is to hold the power button down until it turns off. I've gone through a couple of power supplies and wonder if I have something in the wrong position or missing files. Any help is appreciated.
 

A:System freezes prior to shutting down completely in XP

The most comon cause of the problem you describe is a device driver or .dll file that window doesnt like. did you install or uninstall and software or hardware prior to this starting?
 

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RELEVANCY SCORE 61.2

Hi,
I bought a new Dell Vostro 3450 laptop with Ubuntu installed on it, removed Ubuntu, made new partitions and installed Windows 7 Professional SP1 64bit on a primary partition. Then I installed all the drivers recommended on the dell's drivers' website. Just after doing that whenever I log into the windows it freezes after 15-45 seconds. When it freezes pointer does not move and I am also unable to open windows task manager. The only option is forced shutdown.

1. First I thought it's a wrong driver installation problem because there were a lot of drivers available on Dell's website for the WLAN and Bluetooth. So I completely uninstalled all the drivers for Bluetooth and WLAN, installed Everest Ultimate Edition and checked the exact hardware, installed the specific drivers. Even then the problem was not solved.
2. Then I thought it's due to the Catalyst Control Center (ATI's tool to manage switchable graphics card). My laptop has integrated Intel HD graphics and ATI Radeon HD 6630M graphics card. So I removed Catalyst Control Center from startup services by going to msconfig -> Startup. (I was able to do this by running the Windows in Safe Mode) Even then there was no improvement.
3. Then I thought it is due to Microsoft Security Essentials so I removed it in startup and it did not even work as well.
4. So I removed a lot of services one by one and saw whether the system freezes or not but all of the combinations failed.
5. Finally the Windows stopped freezing when I hav... Read more

A:System completely freezes after logging into Windows 7

Adrastos, Hello and welcome to Sevenforums!

Try slowly one-by-one enabling the startup programs and until you experience the problem (You may have to restart after each one). This may take some time. I recommend going through your startup folder and removing all programs that you do not need to startup when windows starts up. It will be in your all programs in the start menu.

After you find the problem startup program, enable everything else except the problem startup program, and see if it freezes or not. Post back wether or not this works for you

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RELEVANCY SCORE 61.2

Good evening,I've purchased a Lenovo ideapad 700 (a pretty high performance laptop) almost one month ago and in this month i've noticed a very annoying issue, the keyboard stops working randomly.In one month this happened 6-7 times, no one of  the keys responds and the only way is to Hard shut down pressing the power button for 10 seconds, then it returns back to normal.Fact is, i use this pc also for gaming and i press keys pretty fast, is there a combination of keys that shut down the keyboard completely?  Is the driver outdated/corrupted? Am i pressing keys faster than processor's response time?Thanks if everyone want to reply, btw i'm really considering the possibility to return the product if the issue is not resolved.

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RELEVANCY SCORE 61.2

Hi,
I run windows vista ultimate, Whenever I reboot and reach the login screen, I can neither use my mouse or keyboard
but when I shutdown and then turn back on it is working just fine!!!
Why can't I reboot? Help me please, It was working fine when I was using Windows XP!
 

A:Why do my keyboard and mouse stop working after reboot but not shutdown?!

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RELEVANCY SCORE 61.2

Excel spreadsheet stopped working with my wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.

I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Window... Read more

A:Excel 2007 mouse freezes inside-have to reboot computer

closing duplicate, original is at https://forums.techguy.org/threads/wired-mouse-not-working-but-wireless-mouse-is.1177211/. Please do not create duplicate threads for the same issue.
 

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RELEVANCY SCORE 60.8

Hi all,
As the title says i occasionally get this problem. My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.

It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.

i have included pics of the cursor and what processes were running at the time of the freeze/lag

A:Mouse freezes, followed by system lag and mouse icon turns fuzzy *pics

What security software do you have installed? Please list anything realtime that scans for spyware, malware, viruses, provides a firewall, etc.
Also, even though you are not getting a blue screen: http://www.sevenforums.com/crashes-d...tructions.html

Those will help us determine application/system hangs, as well. They include your Event Viewer logs.

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RELEVANCY SCORE 60.4

Hey everybody, I'm having a strange problem with my computer, or maybe it's the harddrive.

I'm running windows XP home edition service pack 2 I think (can't check since the computer won't work)

This is a very strange problem. It happened twice within a day. Earlier, my computer froze and then when I restarted, the computer said;

Primary drive 0 not found
Primary drive 1 not found
Strike the F1 key to continue, F2 to run the setup utility.

After waiting a while the first time, I went into the system bios and checked the harddrives. My harddrives were not detected. After a few restarts however, my harddrives got detected again, and I could enable them from the bios, then boot up again normally.

The next day, the computer froze, but the mouse was still able to move about, and when I restarted, the computer came up with the same problem with the primary drives 0 and 1 not being found.

I don't exactly know what's going on. It's even stranger that the harddrives got recognized again but then unrecognized in the bios.
 

A:Computer freezes, mouse still moves, after reboot Primary drive not found

Enter BIOS setup - check time and date is it correct.
 

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RELEVANCY SCORE 60.4

I bought this laptop secondhand, knowing it didn't quite work. But I didn't realise quite how perplexing it would be. First, the touchpad and keyboard don't work. The caps lock key lights up, but then as soon as the Lenovo logo appears, it turns off, and the keyboard doesn't respond at all. So, using a usb keyboard and mouse, I formatted the laptop, and put a fresh copy of Windows 10 on it. But then, when it went to restart, it just stopped on the blue restart screen. Everything still worked, I could move the mouse, and it looked like the hard drive was reading something, but four hours later, still no restart. So, I use the power button and hard reset. This leads to a series of problems, where the laptop won't consistently boot. But after a few attempts, I can get into Windows. Now, from inside Windows, everything seems fine, the system loads quickly, wifi connects. But when I run windows update, it freezes - the system works, but update itself just freezes. When I run Lenovo system update, it stops at 97%. Firefox won't load, but Chrome will. So, I boot into BIOS. There's a newer version available, so I boot back into Windows, and run Win64 which is supposed to flash the BIOS. But to do that, it needs to reboot the system, which as I said earlier, doesn't happen. So, in windows, I try to run Phoenix UEFI Winflash, which tells me "Please select the correct BIOS image". I'm using bios.cap from  2WCN42WW from here: https://pcsupport.lenovo.com/no/... Read more

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RELEVANCY SCORE 60

Win NT keeps freezing up and I have to reboot manually. Often I'm just moving the cursor and it freezes. When I turn the computer off, it's more likely to successfully turn on if I wait several minutes before pressing the on button. I've been defragging the hard drive, but after many times, it's still 54% fragmented. I've found that it always boots up in VGA mode and it's never hung when in that mode. Any ideas? Any help at all will be greatly appreciated.
Cheers,
 

A:NT freezes and hard to reboot

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RELEVANCY SCORE 60

I keep having my keyboard and mouse freeze. I also have 2 external hard drives. I have one heck of a time getting the computer going after it happens. I have to keep turning it off numerous times before I can get it running.
Any ideas?
Thank-you,
Cindy

A:Keyboard and mouse freezes

Have you tried unplugging the external drives to see if it still happens?

Also, try turning off your modem to see if it still happens.

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RELEVANCY SCORE 60

My mouse freezes on every other 'Restart' when using a USB keyboard. I?m running Windows 2000 XP Pro (sp3)I?m using a ps/2 mouse and an USB keyboard. Problem; Upon ?Restart? my mouse pointer freezes (keyboard is OK). I restart again and it?s OK. What I have found: It doesn?t really freeze it only swaps from the mouse ps/2 port to the keyboard ps/2 port. If I plug in a mouse in both ports, it doesn?t freeze, it only moves control from one port to the other. If I plug in a ps/2 keyboard into the keyboard port, it works fine! What I have done ?. Used a different mouseInstalled the latest driversDisabled the keyboard.Removed and reinstalled the mouse and keyboard.Updated WindowsCheck for virus, spyware, malware, etc? Thanks, Joe

A:Mouse freezes when using a USB keyboard.

Have you made sure that your USB/Chipset Drivers are updated? It shouldn't be swapping between different keyboard ports.

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RELEVANCY SCORE 60

I have a HP Pavillion a5020a running Vista Basic. Attached is a HP wired keyboard and a Microsoft wireless mouse 5000 and a Microsoft wreless receiver 3.1 all connected through a Swann powered USB hub. Recently I have been experiencing intermittant freezing of the keyboard/mouse. This usually happens when switching between users. Cursor arrow appears dead centre of screen and keybaord/mouse are dead. Only course of action is to power off and reboot. Doesnt happen all the time and the time between events seems to vary.

Any ideas would be greatly appreciated.
 

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RELEVANCY SCORE 60

Hi everyone, i've been experiencing some issues with mouse and keyboard lately. Both of them randomly freezes for a couple of seconds and then just come back normal. Anyway, i tried to ignore this for a couple of days but now when they freeze, they won't come back and i have to reboot the computer manually.

I've tried starting windows through safe mode. It still freezed but for a second this time. I'd be so glad if you guys could show me to fix this problem.
Thanks in advance. By the way im using a ps/2 mouse and keyboard.

Edit: When in safe mode, everything's fine.

A:Mouse and Keyboard Freezes

You might try performing a clean start to see if something is conflicting.

Troubleshoot Application Conflicts by Performing a Clean Startup

A Guy

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RELEVANCY SCORE 60

Dell Dimensions 3000 3 years old and have not had any issues until I uninstalled a few programs, anti spyware, degrag program, etc.. Uninstalled about 4 programs, rebooted and when I get to the log in screen for my password, keyboard and mouse freeze. Can't type password, tried safe mode, keyboard works until prompted for password.

Tried another wired kb/mouse same issue and tried a wireless kb/mouse, can't type password.

any help would be appreciated.
 

A:Keyboard/Mouse Freezes

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RELEVANCY SCORE 60

So what happens is my keyboard/mouse freezes but my browser still loads and I can still hear music.
What makes me think that my browser loads? I can see my friends pm me and hear the *boop* sound in Facebook.

My mouse is wired while my keyboard is wireless.

Things I've tried
-Updating driver for Mouse and Keyboard
-Sfc /scannow
-Unplug and plug the Mouse and Keyboard

What I think seem to be the issue,
Itunes
League of Legends

I've had iTunes on every time this happens. Even without LoL running, it even freezes on the desktop/browser only.
And most of the time I've been playing League of Legends and it freezes in game.

I've done sfc /scannow nothing seems to be the problem.

But I've checked Event Viewer and I've seen this.

I was pretty sure at 10:30pm onwards until 11:45pm I was playing League of Legends with iTunes open.

Hope you guys can help me out!

A:Mouse/Keyboard freezes.

Hiyya and welcome Justrae the mouse and KB what brand are they? I find for the most part that getting the drivers from the manufacturer's site better than through the Device Manager.

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RELEVANCY SCORE 59.6

Ok, so I'm in my teens and I don't know very much about computers or websites so please let me know of any simple fixes. I've been a frequent visitor on Teenspot.com, specifically the chatrooms and I've never had any problems but lately whenever I enter the chat in about 5 - 10 minutes (sometimes even longer) my computer completely hangs up. The PC freezes up and the only movement I can see is the usernames of people on the side, flickering up and down. Mouse doesn't work, CTRL + Escape doesn't work either. The only thing that does work is CTRL Alt Delete where I am sent to the different screen, but whenever I make a selection it just goes back to the freezing chatroom screen, so it isn't much help because selecting Task Manager, Reset or Turn Off doesn't work..the only thing that does work is Lock This Computer, but after I type in my password I get back to the freezing chat once again. The only thing I can do is hold down the power button for a hard reset.
Another thing I wanna point out is that this freezing up started becoming more and more frequent, being very frequent now. Furthermore, my computer never hangs up like that whenever I am browsing different sites or using different progams, so I know for a fact its not just a random hang-up but having to do something with the site..maybe it is a Java thing or something? (Since thats what the chat runs on) There were a few different sites that I believe it also hung up, but its hard ... Read more

A:Computer Hangs Up, Freezes on Certain Websites..Hard Reset Only Option.

Hello VanFil,
My name is Krishna and I work for the Social Media and Community Team at Dell. Add the website to trusted sites list and check if it makes any difference.
Here’s how you can do it:
a. Open Internet Explorer, click on Tools and then click on Internet Options.
b. Click on the Security tab.
c. Now click on Trusted sites and then click on sites button.
d. Type the URL of the website in the text box and click on the Add button.
e. When you’re done, click on close. Now check if you can access the website.
Also, try starting windows in safe mode with networking and see if you are facing the same issue. If this doesn't help, try some of the suggested answers in http://en.kioskea.net/forum/affich-92145-one-certain-site-will-not-load-help

Regards,
Dell-Kris K
 

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RELEVANCY SCORE 59.6

I have a HP Pavillion A656x -AMD Athlon XP 2.10GHz -1g RAM -160 GB Seagate HD-NVIDIA GeForce 6600 256mb video card-Power Supply Antec Model TPII-430 430WpsAbout 3-4 months ago my computer started freezing a lot, we tried every spyware removal tool and ran virus scans and the whole 9 yards, it was so bad that Norton would crash the computer when trying to install it. Finally we reinstalled Windows XP SP2 and all was great for about an hour then it started freezing again.When it freezes the whole computer locks up I get this little tiny two or three inch long thin white line in the middle of the screen. Also, I read that if you can press the Num Lock key and the light blinks on and off that I should give it a minute, but my num lock key just stares at me. Nothing works, mouse freezes, keyboard freezes, and I have to hard boot with the power button to restart. It does it all the time (surfin the net, listening to music ect) but it does it MOST while playing the java based online game Runescape. I'm a huge gamer and I've abused my compy with the Sims2, and Roller Coaster Tycoon 3 all of my settings surpass min requirements for gameplay and I can use optimum graphic settings w/o any type of lag. While playing these games this is the ONLY time the computer DOES NOT freeze and that makes me think its NOT the video card. Also my CPU while running Runescape sits about 85-90% and constantly maxes out at 100%, I don't know if this is a major problem because it is an online g... Read more

A:Comp Freezes And Must Do Hard Reboot

When you re-installed XP, did you also install the latest drivers for your video and audio cards?
Have you run checkdisk and then defragged recently?
Regards,
John

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RELEVANCY SCORE 59.6

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1044

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006DED4E0
BCP2: FFFFF880043783BC
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
.........

x64 Windows Ultimate 7 Service Pack 1 retail
Hardware is maximum 2 weeks old.
Tried with windows 7 32 and 64 and xp. Crashes in most.

Comes whenever i use computer "random" and more when i play battlefield bad company 2,,

A:Computer freezes, hard reboot

both .dmp files blame atikmpag.sys described as a VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

your ATI driver for your 6800 series card is not the most recent so you need to update it from the AMD ATI website ?





Quote:
atikmpag.sys atikmpag.sys+6f94 fffff880`0415d000 fffff880`041a8000 0x0004b000 0x4ca29309 29/09/2010 01:14:49


let us know how that goes ?

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RELEVANCY SCORE 59.6

My situation: New HP Media Center PC with Vista Home Premium pre-installed.
The problem: The PC freezes up completely at seemingly random intervals. I could be using a browser, trying to watch a DVD, checking my e-mail, working in†Word†or anything and the computer just stops†responding. The keyboard and mouse†are completely unresponsive†and†the only thing I can do is a hard reboot. There are no error messages or anything else to indicate what caused the lock-up. My USB ports still seem active (external hub lights remain on).† Because Vista is OEM supplied, I have to use HP tech support and I can't even get them to understand what the problem is, let alone make any useful suggestions as to how I might fix it.† I see from other threads here that other people have had similar problems. Has anyone managed ot figure out what's goin on and fix it?

A:Vista Freezes Up - Can Do Nothing But Hard Reboot

VISTA FREEZE PROBLEM SOLVED! I don't know if this will help anyone else, but I'll give all the steps I was given and what eventually worked.

Gateway customer service asked me to do the following:
-Run windows recovery utilities in right after BIOS loads (on a gateway, it's F8 right after starting the PC). This didn't solve my problem, but may help you. Most users propobly don't know those tools exist.
-We tried rolling back to an earlier recovery point... but we couldn't get it to work.
-As mentioned before, we pulled the memory out to ensure not static charge.
-Finally (this seems to be what did the trick), we went into MSCONFIG, deactivated everything, and I read each item to Gateway tech support, who told me what to check and what not to check (basically, anything with Microsoft, Intel, or our Virus Scan/Firewall programs were allowed to remain, everything else was deactivated). It now seems to work just fine! I've got to put in a good plug for Gateway's customer support... they really did help with this.

Hope this helps someone!


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RELEVANCY SCORE 59.2

Symptoms: the most obvious is the mouse and keyboard freezes (but still accepts entries into the buffer) for roughly 10 seconds at a time, maybe twice per minute. It takes a good 5 minutes just to power up, but at least it's faster since I ran autoruns and unclicked unneeded items. Usesd to be more like 10 minutes from power on to actually being able to talk to my computer! Really a drag. It's a Dell XPS M140 laptop, w/ 2GB memory and XPhome SP3, 80GB HDD with 28GBB still free. On attempt to defrag, the computer looks and says I don't need to, so I haven't actually defrag'd it. It recently had a bad DNSchanger Trojan infection, solved on BC in the malware forum. What I've done...After running OTC and MBA and Kaspersky and McAfee VSE to get the trojan DNS changers (4 entries) off my machine, guided by Kahdah at the malware forum of BC, it seems to be clean. I've rerun MBA a few times since that topic was closed, and the scans still are clean. I can once again go to Windows Updates, MalwareBytes, and other sites which the DNS changer had forbidden while infected. So, I've...- gotten the latest updates installed from Windows Update- installed the latest version and DAT of McAfee VirusScan Enterprise 8.7i and run it- run autoruns and unchecked things not necessary.- run CCleaner and backup'd registry and cleaned up registry errors, and cleaned 140Meg of temp files- accessed systems/accessories defrag but it said I didn't need to defrag ... Read more

A:mouse,keyboard freezes ~twice per minute

Hi ricknorth -You can still run defrag if you like (just to be sure) - It never hurts (how much is fragmented, it will be shown) -I would run a Check Disk scan now, to also clean up any minor problems remaining - You just copy and paste the code below into Run Box, close all open programs including internet, and the computer will reboot 30 seconds after you click OK -CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30Please let the check/repair program run, it will take 30 to 45 mins on average - You can also use TFC to clean up Temp Files if needed-Download TFC to your desktop.Close any open windows.Double click the TFC icon to run the programTFC will close all open programs itself in order to run,Click the Start button to begin the process.Allow TFC to run uninterrupted.The program should not take long to finish it's jobOnce its finished it should automatically reboot your machine,if it doesn't, manually reboot to ensure a complete cleanThank You -

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RELEVANCY SCORE 59.2

My PC has Windows XP Home. A month or two ago, my keyboard began to freeze up. This would happen at random times. All of a sudden, I would be typing away and nothing would appear on the screen. I noticed that the Num Lock and Caps Lock lights became turned off and would not turn back on when I hit the associated keys. With all of this, the mouse still functioned normally. I could open up (or close) any Office program like Word or Excel and use the drop down menus. Also, I could surf the Internet. But I couldn't type anything. The only way I could recover from this situation is to do a hot boot or shut down and power back on. I did use my anti-virus programs (SpyBot and Pest Patrol) to get rid of some bad stuff on my PC but the keyboard freezes keep on occurring.
Does anyone have a solution to eliminate this annoying event?
 

A:keyboard freezes - but mouse still works

When it freezes instead of rebooting try unppl and re-plug in the keyboard.
Also, you could always get a new keyboard - + install and download the latest drivers.
 

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RELEVANCY SCORE 59.2

For the past couple of days, my mouse and my keyboard would stop responding after a while of using (ranging anywhere from a couple minutes to a few hours). My computer itself does not freeze, because I can still see things happening on the screen, such as a cursor blinking or images/videos moving. Just that I cannot move my cursor, click, or press any keys. My mouse and keyboard have lights in them, so I know they did not lose a connection
 

A:mouse/keyboard randomly freezes

Go to device manager uninstall you keyboard then your mouse driver then reboot the machine.
to go to device manager press the windows key and pause at the same time.Upon reboot of the machine the drivers are automatically reinstalled.
 

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RELEVANCY SCORE 59.2

The mouse (& occasionally the keyboard) randomly freeze on my friendís computer. Sometimes it happens after an hour or so of web-surfing, sometimes within a couple of minutes of turning the computer on.

These problems began to appear sometime about a month or 3 weeks ago. We didnít take care to note when.

We are conscientious about installing Windows Updates (including the recent one that was reputed to slow down some computers); otherwise, no new hardware or software in ages.

I have defragged using Norton Systemworks 2003, constantly checked for viruses with the latest definitions, regularly run WinDoctor, and uninstalled and reinstalled the relevant drivers. I have swapped a keyboard and mouse with which I have no problems at all on my own computer Ė to no avail. I have searched this forum and the MS Knowledgebase without success.

Specs: Compaq 5184 with AMD K6-2 550, 256 megs RAM, 50% of a 6 gig HD free, Windows XP Home (installed clean on a reformatted HD), the most recent Creative drivers (2 years old) for the PCI video card (Savage4, 32 megs), MS Intellimouse Trackball (PS2), Microsoft Natural Keyboard Pro. (I have used both MS generic WinXP drivers and the MS Intellimouse and Intellitype drivers for the mouse and keyboards in my experiments).

The computer is coming to the end of its useful life, I know. I handed it down to my friend. Until I am prepared to buy a new one for myself, however, I would like to make this old one last.

Could this be a symptom of... Read more

A:mouse / keyboard random freezes

Tell him to go to www.blkviper.com and slim down the services. It couldn't hurt.
 

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RELEVANCY SCORE 59.2

Ive Been This Business Quite A While And Just Cant To Pin Down Why Mice Freeze And Subsequently Lock Out The Keyboards, Maybe I Did Know At One Time But Just Cant Remember What To Look For Guess I Been At This To Long And My Brain Is Going Away And Who Wants To Look It Up In Some Book Anyway. Help
 

A:mouse freezes and keyboard lockouts what causes them?

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RELEVANCY SCORE 59.2

For the past weeks I've been experiencing random mouse and keyboard freezes but the applications keep running normally. The only solution is to hard reset the computer.

During normal functioning I sometimes hear random beeps as if USB devices were connected and disconnected while I didn't physically connect or disconnect anything.

Could this be related to some MS update?

I can't find any relevant information on the Event Viewer related to this problem.

I already reinstalled the mouse drivers, checked the USB devices power settings on Device Manager but the problem persists. Any tips please?

Thanks.

A:Mouse and keyboard freezes on Win 7 Ultimate 64 bit

Does your mouse and keyboard have batteries in them?
Mine does and every so often it acted like yours so I replaced the batteries.

Keep is posted and a Big Welcome to Seven Forums dabd!
THW

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RELEVANCY SCORE 59.2

On my friend's computer everything freezes, can't move mouse or use keyboard, and the only way is to do a hard reset. It also seems to be making a lot of noise. When it starts up it works normally without any error messages.

This happens randomly and only once every few days, usually with IE7 but that is only because that is the primary program that she uses.

I thought that the loud noise was due to the hard drive, but could also be the CPU fan (not too familiar with the computer myself and it is hard to move it the way it is placed). I did a full scandisk, a couple of bad sectors were found and repaired. But since then it has been doing the same thing.

What could be the problem?

A:Freezes, can't move mouse or use keyboard

Hi koskos and welcome to TSF,

First, be sure to backup the data files from the harddrive in case the noise is from it.
Next, unplug the computer and open it up. Clean out the dust. Be careful to always touch the bare metal case before touching anything inside to discharge any static electricity from yourself. Use a can of air to blow the dust out and be sure to blow out the power supply and the heat sink over the processor chip.
Use alcohol and a qtip to clean the fan blades off.
Next and while the side of off, try to locate the source of the noise. (likely a fan rattle) If it is a fan, they are not expensive, replace it.

Since it only happens every few days, it is likely overheating and the above might solve the problem. If it is a software conflict, it might be harder to find. You could monitor the processes in the Task Manager and see if anything is using too much CPU processing time. Normally you should see 99% idle when there is no program activity. Just before it freezes, you should see an application using at or near 100% usage. Again, if it fails only every few days, it might be hard to catch.
If you find it is an application problem, disable it or reinstall it.

Hope this helps.
Mack1

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RELEVANCY SCORE 58.8

My Dell XPS laptop keeps freezing randomly and nothing will work unless I hard reboot. It normally freezes when I leave the computer on and the screensaver goes on. Once that is on, I know I will have to restart the computer. When it freezes, I cannot use anything on the computer including CTRL+ATL+DEL. I have tried to system restore to earlier time as well and twice it says the system restore was not possible. "System restore failed to extract the file."

It had worked fine til about a week ago and now I have to hard reboot it at least once a day.

I don't know if its a hardware problem, if its a Windows problem, or a virus infecting my laptop.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3838 Mb
Graphics Card: NVIDIA GeForce 9400M G, 256 Mb
Hard Drives: C: Total - 461899 MB, Free - 404739 MB; D: Total - 14999 MB, Free - 5951 MB;
Motherboard: Dell Inc., 0K171D
Antivirus: Norton 360, Updated and Enabled
 

A:Laptop freezes and hard reboot needed

Windows has become corrupted or the HDD is faulty.
 

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RELEVANCY SCORE 58.8

The last 2-3 weeks my laptop just keeps randomly freezing. First I thought Google Chrome caused it, but then it happened with Firefox, and even without using the internet. Sometimes when I'm using MS Word this annoying freezing occurs. The whole computer freezes, Task Manager doesn't work, so I always have to hard reboot.

I have no idea what's causing it, but it is happening every day now.

Gateway laptop NV54 Series
Pentium (R) Dual-Core CPU 2.20 GHz
4.00 GB RAM
Windows 7 (64-bit)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:10 AM, on 16/11/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files (x86)\Lexmark 2400 Series\ezprint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Spyware Doctor\pctsGui.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
C:\Users\Edina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Edi... Read more

A:Laptop randomly freezes, have to hard reboot

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RELEVANCY SCORE 58.8

I've been beating this computer up for about a week now, and while I've amassed enormous reference material about solving various problems and inconsistencies within Vista, none have yet actually solved my problem.

The problem is thus:
Moments after starting or loading a game, WoW/Spore/BF2/Etc, the entire system just freezes, and can only be restarted after a hard boot. If I don't load a game, it is basically 100% stable.

My first thought was a video issue, but I purchased a new GeForce 8500GT and installed the guru3d drivers (the problem persisted with stock nvidia drivers) so I've ruled out video drivers, having used 4 sets of video drivers with 2 video cards. I upgraded to a 450W power supply, since for some reason Gateway still uses 300W PSU, but the problem persists. I've updated all drivers from manufacturer's website, and reinstalled the OS. I've run full integrity checks on the HDD and RAM, and I can't find a BIOS update for the foxconn RS780 motherboard.

I've tweaked BIOS settings and reset them to optimal defaults. I've swapped out the RAM and tried using different channels. I've scoured over the event viewer, but since it 'freezes' I don't get a crash report, only the usual error after reboot that 'recovered from an unexpected shutdown'

I guess my question is, does anyone know of a BIOS update/solution for this motherboard, or how can i 'record' the activities of my PC so that I can see exactly what causes the freeze to occur.

Any help is greatly appre... Read more

A:Vista 64 Freezes during gameplay, needs hard reboot

If i'm suspectings its a PSU problem, is there a way to test how much it needs before purchasing one?

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RELEVANCY SCORE 58.8

As the title says, I'm experiencing random crashes in the form of freezing. No BSOD, no power down or reset, just an unrecoverable freeze.
The computer is a relatively new build (3-4 months old), and this has been happening the entire time.
This occurs during gaming, Installation of software, and various other instances.
Memtest showed nothing, so the RAM is probably fine.

Speccy:http://speccy.piriform.com/results/g...BdnzNIRDoSfuKd

Please let me know if you need any other information, thank you

A:Random freezes requiring Hard Reboot

Work through the Troubleshooting Steps for Windows 7
reporting back as you go as there may be other steps indicated.

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