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Acer Aspire V3-471G Dolby Problem

Q: Acer Aspire V3-471G Dolby Problem

I just updated my Windows via Windows Update, and my audio sounded weaker. Apparently, Dolby wasn't working anymore, and here's the message:I tried reinstalling the latest Realtek driver for my laptop. I'm using Aspire V3-471G.Also, I'm using Windows7 What do I do?

RELEVANCY SCORE 200
Preferred Solution: Acer Aspire V3-471G Dolby Problem

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Acer Aspire V3-471G Dolby Problem

Dolby digital plus audio driver is 7.6.3.1 and the software application expects driver 7.3.2.2. Please install a valid driver and software combo. I have the same issue. Furthermore acer support is so **bleep**. I have to log in like 10 times or if I call the callcentre they give me the run around 10 times. Looked on dolby website and they refer you back to acer. God Acer support system is crap.

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RELEVANCY SCORE 132.8

I just updated my Windows via Windows Update, and my audio sounded weaker. Apparently, Dolby wasn't working anymore, and here's the message:I tried reinstalling the latest Realtek driver for my laptop. I'm using Aspire V3-471G.Also, I'm using Windows7 What do I do?  

A:Acer Aspire V3-471G Dolby Problem

Dolby digital plus audio driver is 7.6.3.1 and the software application expects driver 7.3.2.2. Please install a valid driver and software combo. I have the same issue. Furthermore acer support is so **bleep**. I have to log in like 10 times or if I call the callcentre they give me the run around 10 times. Looked on dolby website and they refer you  back to acer. God Acer support system is crap.

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RELEVANCY SCORE 99.6

Ive installed BIOS 1.29 on my Aspire V3-471G and after the shut down screen the screen just went black but the laptop is still on. i cant manually shut it down as well. its still running but with a black screen. Please help asap!

A:BIOS 1.29 problem for Acer Aspire V3-471G

Disconect the AC adapter.Press and hold the power button till the computer and all indicator lights turn's off.    Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled. 

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RELEVANCY SCORE 99.6

Ive installed BIOS 1.29 on my Aspire V3-471G and after the shut down screen the screen just went black but the laptop is still on. i cant manually shut it down as well. its still running but with a black screen. Please help asap!

A:BIOS 1.29 problem for Acer Aspire V3-471G

Disconect the AC adapter.Press and hold the power button till the computer and all indicator lights turn's off.    Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled. 

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RELEVANCY SCORE 88.4

Hi all, I am david. I urgently need your help. I have been using Acer Aspire E5-471G laptop for about a year. My wireless network is OK until today as I cant connect to my home wifi. I can see all the wireless connections there but when I try to connect it, I cant describing cannot connect to that network.So, I used my phone to open wifi hotspot and let my laptop connect it, but my laptop still cant connect my phone wifi.The problem might be in my laptop, not in the wifi router, I thinkThen, I checked my network adapter in device manager to make sure it is working properly and it also shows the driver software is up to date as well.Could you please help me solve my problem?Really appreciate it!!!  

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RELEVANCY SCORE 88.4

Does Acer Aspre V3-471G have keyboard backlit? 

A:Does Acer Aspire V3-471G have keyboard backlit?

Hello, No backlit keyboard.

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RELEVANCY SCORE 87.6

What are the pre installed drivers in a Brand New Acer Apire V3-471G windows 7. 

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RELEVANCY SCORE 87.6

What are the pre installed drivers in a Brand New Acer Apire V3-471G windows 7. 

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RELEVANCY SCORE 87.6

I have an aspire v5-471g, the windows is not booting and i cannot get into bios either. It shows acer logo then restarts and keep on doing the same thing. I've tried everything, every key even i removed the motherboard battery also but it doesnt help. The problem occured after upgrading it to windows 10, it did not support it and started showing blue screen and shortly after that it gave me this problem. When i press the power button it shows acer logo and keeps on restarting and doesnt starts the windows or goes to boot menu. Appreciate if someone could help.

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RELEVANCY SCORE 87.6

What are the pre installed drivers in a Brand New Acer Apire V3-471G windows 7. 

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RELEVANCY SCORE 76.4

I have the  same problem as this guy: http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Acer-Aspire-V5-531-Dolby-Advanced-Audio-not... I did do as Ace Sharanji said, but it didn't help. I've tried uninstalling and reinstalling an older version of dolby advanced, I've tried with a newer version. I've tried with old and new realtek audio drives.  I've tried with both Dolby V4 and AV2 but it still won't work. I've looked after solutions from various sites and videos throughout the internet and nothing has worked. Dolby Advanced V2 and Dolby home theatre V4 used to work fine on my old computer, which had windows 8, but it doesn't on my new one that has Windows 10 . My computer is Acer Aspire VN7-591G   As shown on the image, Dolby Advanced isn't working. I have audio playing, but DAV2 just wont work. It doesn't work even if Dolby Digital plus is turned off and Dolby Advanced is turned off. It's supposed to look like this without Digital plus but with Dolby Advanced instead : https://youtu.be/B9z9_41p2aM?t=1m6s Also I tried the solution in this video, didn't work.   I would prefer not to use Dolby Digital plus because it turns off by itself  if more than 1 program that can play audio is running, meaning you can't have for example 2 videos open even if one of them is paused and muted. If you do have more than 1 video open, or a game and something else, or itunes and anything e... Read more

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RELEVANCY SCORE 75.6

Hi guys, I'm having an (what appears to be quite a common) issue with my sound since installing to Windows 8.1

I have an Acer Aspire V3-571G laptop, and was recently asked to upgrade to Windows 8.1.

Once I did that, a pop-up has come up saying:
---------------------------------------------------------
Dolby Home Theater
Unable to start the Dolby audio driver. Please restart the computer or
reinstall the driver if the problem persists.
---------------------------------------------------------

The audio for all my media players now refuse to work, while, say, Youtube appears to work fine.

I've seen a few proposed solutions for this issue (including deleting, uninstalling and reinstalling of certain things), but most appear to be 'Lenovo' laptops. So basically I have a fear of deleting something wrong or doing some irreversible damage to my sound, since it may not be specific to my Acer Aspire.

If anyone could give me a hand with how to solve this, that would be VERY much appreciated, as I am clearly not very tech savvy.

Thanks guys and girls!

A:'Unable to start the Dolby Audio Driver' - (Acer Aspire)

Welcome to the forum!

In your programs list you should have Acer Recovery Management. From there select Reinstall Drivers or Applications, then find Audio Codec and select.

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A:can my Aspire v3-471g upgrade ram to 16 GB or 32 G...

Maximum memory for your model is 8GB

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I Got Driver Issue on my v5-471g ive got everthing up and running with windows 8.1 driver except the  audio driverhelp me!! btw my laptop was upgraded from windows 7 and if you can link me to a full windows 10 driver page for the Acer Aspire V5-471G since the driver on the product page only goes up to windows 8.1 btw my laptop was upgraded from windows 7

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RELEVANCY SCORE 66.4

I have an older Acer laptop, purchased in 2012 which shipped without an OS (or with FreeDos or something) so I installed a genuine copy of Windows 7.

I've since updated to W10 and would like to update the BIOS to UEFI to enable features such as secure boot.

When I try to run the .exe to update the BIOS I get the error message "Not allow to flash secure BIOS on current platform". I assume this is because my Hard Drive is currently partitioned as MBR not GPT.

For me, the "solution" would be to somehow flash the BIOS offline and reinstall the OS from scratch, or could I do the same offline flash and convert the partition table using the windows tool or 3rd party software.

How would I flash it (if this the right way to go) - I only have an .exe not a binary file.

Is it even worth the risk?

I'm not an expert but I consider myself competent enough to do this if given instructions.

Thanks
 

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RELEVANCY SCORE 66.4

Hi,everyone I have a new problem now after I updated my windows 7 to 10. Dolby Advanced Audio program send this message on my laptop. I don't know how to fix this annoying problem. (I'm sorry for my bad english ) 

A:Aspire 4752G with Dolby Advanced Audio problem.(Wi...

Try this:http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=2124&lang... click on download, double click to extract files, look for install or setup.exe to run the installer.

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RELEVANCY SCORE 66.4

Hi,everyone I have a new problem now after I updated my windows 7 to 10. Dolby Advanced Audio program send this message on my laptop. I don't know how to fix this annoying problem. (I'm sorry for my bad english ) 

A:Aspire 4752G with Dolby Advanced Audio problem.(Wi...

Try this:http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=2124&lang... click on download, double click to extract files, look for install or setup.exe to run the installer.

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Hi Everyone! I have encountered an issue with my ACER Aspire E14 E5-471G-57N5. It is suffering from the dreaded Black Screen of Death. There is no display in the screen, it only shows a black screen. The Power Indicator is lighting in blue. The fan powers up after a couple of seconds. The hard drive indicates that it is being accessed as it generated a weak sound. I have already tested an external monitor to test whether the screen has the issue but to no avail. Cleaned the memory and then tested it again in both memory slots but still to no avail. Could you please help me in flashing the BIOS? I don't know how to flash it using the flash drive. I've already downloaded the BIOS in the ACER website but it is in exe file. I am unable to find a FD File of the said BIOS. Hoping that you would be able to help me in my predicament. Thanks

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RELEVANCY SCORE 65.2

I am using Acer Aspire v5 471 G for about 4 years now. Recently I ma facing this issue. My battery bar shows plugged in charging but actually not charging. Battery level stuck at 0%, battery bar showing "x" mark and laptop doesnt start without connecting it to power. I tried uninstalling Microsoft ACPI complaint control method battery then reinstalling it. It worked for a single time, now its not working no matter how many times I reinstall it. Is it a Software related issue or hardware? Should I replace the battery? Will it work? Please suggest me

A:Acer v5 471G battery bar shows "Plugged in Chargin...

Hi,Try the method in here:https://community.acer.com/t5/Legacy-Laptops-and-Netbooks/my-laptop-says-0-available-plugged-in-char...

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RELEVANCY SCORE 56.8

Hi Guys, hope you are all doing well. My Sister has an Acer Aspire Desktop, and the other day it locked-up. She tried to end program but a Windows security alert popped up about a Virus trying to direct her to some Malware program. After she went there, (not knowing better) she then tried to Reboot and reset her User Account Password, but now it wont accept any Password. I tried myself, it goes directly to User Account Password, but when i enter every Password she's used, it keeps saying incorrect Password. I can't get passed this... Oh..BTW she doesn't have a Password Back-up on another Disc. Hope you can help me with this.. Thanks very much!
 

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RELEVANCY SCORE 56.8

Umm well where to start. I have a acer aspire one AOA-150. Intel atom processor n270. 1 gb of ram with 120gb harddrive. Well here's my problem one night i was surfin the net and for some reason it was working really slow. So i decided to turn it off. Next day i turn it on and get a stop error. From research and i found out i could do the e-recovery. But after it finishes the recovery i get the same error. So my question is, is it possible that my e-recovery was corrupted? And if so could i reinstall another e-recovery?
Thanks to any one that can help me on this problem.
-Ishmael
 

A:Acer Aspire One problem

How old is the 120 GB hard drive? Brand?
When a laptop begins running very slowly, it is good to test the drive and memory, then run spyware and software removal tools.
Since you cannot do the infestations, can you put it into a desktop computer as a slave and run the removal tools there?,
 

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RELEVANCY SCORE 56.8

I aint sure if this is the right section, but I got a Acer Aspire. Loaded the webcam the other day and it came up with this error.. "The program can't start because Image.dll is missing from your computer. Try reinstalling the program to fix this problem".
I've searched over the net but couldn't find nothing.
Can anyone help?
 

A:Acer Aspire Problem.

leet_daniel666 said:


I aint sure if this is the right section, but I got a Acer Aspire. Loaded the webcam the other day and it came up with this error.. "The program can't start because Image.dll is missing from your computer. Try reinstalling the program to fix this problem".
I've searched over the net but couldn't find nothing.
Can anyone help? Click to expand...

You can try to download image.dll here: http://www.down-dll.com/index.php?file-download=image.dll
and uncompress it in your folder c:\windows\system32
 

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RELEVANCY SCORE 56.4

It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

A:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

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RELEVANCY SCORE 56.4

hi all I have 2 acre aspire laptops one is a acer aspire 5552 and the second one is 5551-a both of them has the black screen of death I have tried a external monitor tried new ram striped Botham down and reconnected everything back to the boards also have removed the battery and held the power button for 1 min + reconnected the battery and power cable with no success any help would be great .
many thanks
Gary
 

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RELEVANCY SCORE 56.4

hi there everyone,
can anyone help,
Acer aspire m1610 or acer aspire t180
i have these two computers and would like to know witch one i should upgrade,
wich one is the better computer- (
and when decided
what should i upgrade
and what are the best parts to use,
or the best way to do it,
and how do i know what parts are compatible
im not looking to spend a fortune,
but i dont mind spending a bit, as long as its worth it,
kind regards
edward

 

A:can anyone help, Acer aspire m1610 or acer aspire t180

First, each model has multiple hardware specifications. So I have no way of knowing the hardware configurations of either unit that you have.

Second, upgrades are limited on OEM PC's. Your only options will be RAM and the video card. And in the case of the video card, the power supply may not be able to handle a decent card.
 

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RELEVANCY SCORE 56.4

What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

A:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

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dear all, good morning,   this morning, a problem with my acer aspire v5 occur.. suddenly the sound playback device is disabled accidently,so the speaker is disabled is anyone know how to enable it again? in the sound playback device options, mentione "no audio device are instaled" anyone could help? thank you

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RELEVANCY SCORE 56

i recently just rebooted my acer aspire m5641 desktop back to its original factory settings. Know i used the acer eRecovery program to do it. It was working fine until when i woke up this morning and looked at the computer and after going through the process of getting vista running this bar appeared that looks like its just ending the process of the recovery. The problem is that its been stuck at the same process for about 4 hours know. Its at 4/12 and it says eRecovery management please wait... There also is no D:/drive and before the recovery i had both c and d. All i have know is the c drive and the hidden drive for the recovery. I have no idea if it should really be taking this long to recover from the reboot or its just stuck. Please help if you can

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Hi all members . . .
My problem is as follows:
I have a laptop Acer Aspire 6930G; since 1 week later, the computer does problem as a picture:
When the computer run with battery, we dont have any problem, but when he was without battrie, we dont opening over 45?.
view pictures:
pc without battry:
when we opened with 90?; he does not work...
plz if had someone solved me, or someone has a same problem.
thx

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Hi I am A newbieI have a ASPIRE E5-722 I found a virus on my laptop the only way I could remove it was toreformat the hard drive. I reloaded win 10 I put my sky code in for the internet. but the wifi driver wouldn't load I went to acer drivers and redownloaded but still the same.The driver is Qualacom atheros QCA3977+bluetooth Why it will not work I don't know.I also loaded win 8.1 to try but that was the same. Any help would be greatfully received.

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Hi,When i turn on the laptop sometimes it cant get to the screen to put the user's password, sometimes the laptop manage to turn on but when i unlock the user but it cant run the desktop. Someone can help to make my computer always boot properly??? Or an advice??Thank you in advantage!Sorry for my english i am spanish!

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I recently hard reset my acer aspire 5532. After doing so it will no longer connect to the internet. It shows that the computer is connected to the Wi-Fi but when i open internet explorer it says "internet explorer cannot display webpage". My Wi-Fi is working but th e computer won't connect. Please help!
 

A:Acer aspire internet problem

What exactly do you mean when you say you "hard reset" your ACER? I would start by going into your list of known wireless network connection and delete the wireless connection in question and then try to re-connect and let Windows recreate the connection for you.

Does this issue only happen from your network or are you unable to connect using any internet connection?
 

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Hello,  Since yesterday, when I plug my headset or earphones, something in jack, the sound is received but a sizzling is constantly present as a radio sound and this is horrible.So if someone know the solution, i take it.  Thanks you very much   

A:Acer Aspire VN7 Sound Problem

Get new drivers at: http://www.acer.com/ac/en/US/content/drivers And download the correct driver for your system. Come back if that doesn't work.




First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

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hi! i've got an acer aspire 5536G and my screen is too wide. i don't what to do to fix this problem. i also can't find the video driver for xp (x64). please help!
 

A:acer aspire 5536G problem

you have windows XP 64 bit loaded onto the PC

has it worked OK in the past ???

have you tried
going into control panel
display
settings
and changing it there
or
on advanced buttton

I had a look at Acer drivers support, and nothing for XP 64 bit
http://www.acer.co.uk/acer/service....tx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862
 

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RELEVANCY SCORE 56

I bought this Acer Aspire v 13 touch on Wednesday, and It came in yesterday really the only thing I did on it was download google chrome, microsoft office and a few powerpoints for school then watched a show and I experienced a few problems.  -I drag and dropped microsoft word, powerpoint and excel onto my desktop and it froze for about 5 seconds and gave me a notification on the bottom right that something crashed but was restored. Not sure what that was about. -When full screening my show, the sound still played but the picture froze. Today, I opened it and the fan started roaring for about 15 minutes then went off for about a minute or two and is still very loud and hasn't really turned off. Not really satisfied on a new purchase with having this many problems already. The worst out of all of them that's really an issue for me is this fan, no idea why it's so loud and on so constantly, it's not being blocked by anything either. 

A:Acer Aspire v13 brand new - problem(s)

Could be the Intel Graphics Driver issue. Try update it through Device Manager or Acer website

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Sorry if I'm posting in the wrong place...

Last night, my sister asked me to fix her laptop, so I went ahead and attempted to do so, so I did the Alt+F10 combination to restore the computer to factory settings, everything worked fine until it the computer had to restart. Once it told me to restart, it ends up saying \Windows\system32\config\system is missing, and there shouldn't have been a reason why it said that. Seeing as my sister is irresponsible and never keeps her stuff, she doesn't know where her CD is (of course), so I asked her if she wanted me to downgrade her computer to XP instead of using Vista more, and she said she didn't really care what she had on it. I put the XP disc in, and it's not even booting from that disk. I thought I might have been burning the .iso wrong, but I tried KillDisk and Ubuntu and those aren't even working either. Any ideas?
 

A:Problem with Acer Aspire 3680

Well a legitimate copy of Windows doesn't come in the form of an ISO so I'm closing this thread.
 

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right i have been given a acer aspire 5050 laptop the idiot i got it from knows nothing about computers he forgot his bios password and after checking on google found a program called cmos cleaner you guessed it he wiped the bios now the laptop wont boot. he thinks its no good so said i could have it for free for spares. i contacted the acer repair centre and gave them all the details for the laptop model no, all serials ect they checked the laptop out they know its ok and not stolen but the want 71 inc couries charges to repair it it seems alot is there any way i could flash the bios or is it just an acer job any help would be greatfully recieved as i dont think the laptop is really worth the charges thanks for looking

ps im not at home at the min but could get all the specs from the laptop if needed
 

A:acer aspire bios problem

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RELEVANCY SCORE 56

Hello everyone, I tried booting my new T3-710 but I get stuck at the "Acer" homepage.The keyboard is plugged in and is connected but I can't get in the BIOS with "F12" or "Del.".Any advise or help on something I might be missing? ThanksThomas

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Hi, i have an aspire E15 running on windows 8.1 that cannot run. After the power it will
say "preparing automatic repair,then diagnosing your pc and repairing disk errors", and this
take a never ending cycle. There will be a time that it will boot up but laptop is so slow and
always hung up.I also noticed that my avast antivirus is always off.I tried turning it on but will not.
But at the moment, its just the cycle of the repairing disk error and it is stuck in there. Any advice
will be appreciated.Thanks in advance.
 

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RELEVANCY SCORE 56

Hello everyone, I tried booting my new T3-710 but I get stuck at the "Acer" homepage.The keyboard is plugged in and is connected but I can't get in the BIOS with "F12" or "Del.".Any advise or help on something I might be missing? ThanksThomas

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RELEVANCY SCORE 56

dear all, good morning,   this morning, a problem with my acer aspire v5 occur.. suddenly the sound playback device is disabled accidently,so the speaker is disabled is anyone know how to enable it again? in the sound playback device options, mentione "no audio device are instaled" anyone could help? thank you

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RELEVANCY SCORE 56

Hello everyone, i recently got my pc back after 1 year (cause it was in another country with my sister) when i first turned it on it had some white horizontal stripes everywhere, and i said to myself let me restart maybe it'll be fixed byitself so it did, and i realised that it had too much to download and update so it got really slow and i wanted to restart one more time and again the white stripes kept coming again and stayed forever. my graphics card is ASUS STRIX GTX 970 OC (and it didn't had any problem last year when i first bought it). so now my question is, is the problem from the motherboard aka the PC or is it from the Graphics Card itself? cause i tried uninstalling and downloading and updating windows updates and every driver there is plus the graphics card is not being detected by the PC, it shows the model name but there's that exclemation mark and i did try removing the graphics card and put the dvi cable from the motherboard and it was fine, but the problem was from the Graphics Card.  So please let me know what you think and how to fix this, or do i have to buy a new gpu (graphics card) or does a format help? even though i tried resetting the pc but it's all the same, let's hope that it's from the gpu and not from pc so i can buy a new gpu (also does the gtx 1000 work on this motherboard or not?). Thanks alot guys please let me know of what you know and think.

A:Acer Aspire TC-705 (GTX 970 GPU Problem) (White St...

Double check that your GTX970 has the power cables connected. if you double clickon the yellow exclamation mark, is any error reported under the main tab or driver tab?

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I have just bought the ACER Aspire T3-710 Desktop PC. I think I may have made a mistake. I thought I would go for a prebuilt powerful pc but I have already encountered problems. The disc drive is flimsy: the usb terminals are stiff and cheap feeling:the headphone socket is of poor quality: playing even simple online games and watching videos is a problem as the graphics freeze and the pc restarts. I would expect this from a cheap computer not from an expensive one. I have contacted customer support with no reply. I think Acer has now become complacent with its customers and quality of componants which will be detrimental to the company in the long run.

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RELEVANCY SCORE 56

I am currently helping a friend with his lap top. The computer is An Acer Aspire 5315 series (Model ICL50). I believe I have narrowed the problem down to the power system. First of all, while the charger is connected, the charging indicator light does not come on. If I press the power button while it is attached to the charger, The screen will quickly flash the "Acer" logo, then shut off once more. The machine will not turn on at all without the battery attached.

What I want to know is if my suspicions are correct. I believe the problem is the charging port. Does anyone know if these particular computers are known to have this problem? Is their any definitive way to test this? I do not believe the problem to be the cord itself because the little green light is on, and does not appear to be damaged or stressed in any way. And the lap top did boot up once without a problem, but shortly after logging on, began to beep loudly (battery low warning?) before shutting off.
 

A:Acer Aspire Power Problem

Would I have to take the whole thing apart to tell?
 

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RELEVANCY SCORE 56

Hi, dont know if anyone can help me, I have a ACER ASPIRE 5315 laptop, I was using it and it shut down and now every time I switch it on it goes to "starting OS/ACER" page, then goes to "system error recovery" page, it asks me to choose system repair or start normally, whichever one i choose it just comes right back to the same page, I have tried to run in safe mode and it takes me straight back to the same page. I have tried to boot from an XP disc to format the hard drive and start again from scratch with a different OS as it is on Vista at the moment but I dont have a vista disk as it came preloaded onto the computer. Does anyone have any suggetions that I can try? Many thanks
 

A:Problem with Acer Aspire 5315

How old is the Acer?
Call Acer and ask them to send you the VISTA disk because your hard drive failed... They may charge you $27 with shipping, bu tyou need it.
If you have valuable data on that Acer hard drive, you might want to save it using an external USB case... as you may need to reformat and reinstall the hard drive... if it is working at all.
 

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RELEVANCY SCORE 56

Hey Guys,

I am trying to help a buddy out, I never had this problem before on a Acer trying to do a system restore using the software providing with the computer. I did ALT-F10 when i booted the system up. It loaded the eRecovery software, when i selected to do a complete factory restore it would loaded 100% of the restore but when it did the updating system (unsure what it's doing) it would hit 99% and hang although the mouse is moveable. I have searched online and I'm not finding my problem, i am finding similar ones. This is a netbook and i do not have a external optical drive, not willing to purchase this as this is not for my use and my buddy do not have the money to buy one either. I've called Acer and they told me i had to send it in, although I do not think its a problem that it needs to be sent in to Acer, if I put XP on the net book would that work fine. The System Specs are 10.1 inch display, 1.66GHz Atom Processor, 1GB DDR3, 250GB HDD. I think the system would run alot better if XP was put on to it instead of Windows 7 Starter. If any one knows how to fix this it would be great.
Thanks
RitualJman

A:Acer Aspire One Recovery Problem

You did the right thing with Alt+F10. You can double check in this Acer guide whether you did everything else right.

Win7 Starter performs better then XP on the netbook

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