Over 1 million tech questions and answers.

NTAUTHORITY\SYSTEM - Windows XP initiated automatic restart.

Q: NTAUTHORITY\SYSTEM - Windows XP initiated automatic restart.

I've encountered a number of issues with viruses and malware over the past week, but I'm getting close to completely ridding my machine of all infections. I'm using a Sony Vaio FE-690P laptop and running a legal copy of Windows XP Professional.Before my problems started, I was using Ad-Aware and McAfee VirusScan periodically as my main defense against infections. When my computer started to act up, I performed scans through each program. Each scan turned up a number of items, some more dangerous than others, so I took note of them and deleted the items. Upon a system reboot, I performed the same scan again and found that some of the exact items I thought had just deleted reappeared. One of the four items that I was unable to get rid of was the Virtumonde virus. After doing some internet research, I downloaded Spyware Doctor, paid for a subscription, and performed a scan. Spyware Doctor found the same items as Ad-Aware, but would also not allow their complete removal. I then ran an additional scan using a tool within Spyware Doctor called the Malware Detective Tool. I don't know how or why it happened, but since using that tool, my scans now come back free of infections. That all leads to this...So I felt good knowing I had hopefully resolved my problems. My computer was no longer showing any symptoms of infection. That is until I received the following error message:"Generic Host Process for Win32 Services encountered a problem and needs to close."Once I hit 'OK', a window soon followed with this commonly seen message:"NT Authority\System Error Message: "This system is shutting down. Windows must now restart because the DCOM Server process launcher service terminated unexpectedly."My computer runs just fine for 45 minutes or so before these two errors pop up. All scans I've performed come up clean, no infections found. I assume this problem is caused by a virus, but I cannot detect any and therefore cannot resolve the root cause.Any help would be greatly appreciated. Thanks.{MOD EDIT: Moving from XP to AII~~boopme}

RELEVANCY SCORE 200
Preferred Solution: NTAUTHORITY\SYSTEM - Windows XP initiated automatic restart.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: NTAUTHORITY\SYSTEM - Windows XP initiated automatic restart.

Hello and welcome. I have moved your topic here as I feel there may still be infection. We will check and if needed send itt back.Please run 2 tools.SDFix:Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.Now MBAM:Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Read other 9 answers
RELEVANCY SCORE 71.6

Windows 8.1 error.....pls solve issue .......
 

Read other answers
RELEVANCY SCORE 64.8

When I shutdown my PC the process hangs at 'Windows is shutting down' for over a minute.

Went through the usual shutdown troubleshooting in which I found nothing amiss.

Decided to check out Event Viewer and found this:

Event Type: Information
Event Source: USER32
Event Category: None
Event ID: 1074
Date: 8/17/2008
Time: 2:48:29 AM
User: NT AUTHORITY\SYSTEM
Computer: (removed)
Description:
The process winlogon.exe has initiated the restart of (removed) for the following reason: No title for this reason could be found
Minor Reason: 0xff
Shutdown Type: shutdown
Comment:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ff 00 00 80 ..?
There are many of these entries in Event Viewer all coinciding with my shutdown times. The link for info. to MS is of course useless. My system shutsdown OK after the hang.

Any ideas?
 

A:Solved: 'winlogon.exe has initiated the restart---'

Alright, done figured it out. Created a shutdown shortcut on the desktop on Aug. 14, 2008. All 'Event Source: USER32' entries recorded in Event Viewer began on Aug. 14 when I started using this shutdown shortcut.

By shutting down the 'Old fashion way' Start'>>'Turn off computer'>>'Turn off' no more "The process winlogon.exe has initiated the restart" in Event Viewer.
 

Read other 1 answers
RELEVANCY SCORE 64

Help! I just upgraded to Windows XP and reloaded my peoplepc.com internet server. After about 5 minutes, the following message comes on and shuts me down.

"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by;
NT AUTHORITY\SYSTEM
The system process c:\\windows\system32\Isass.exe

1073741819 STATUS

hELP! hOW CAN i ELIMINATE THIS AND KEEP ME ON THE INTERNET.

A:NTAuthority\System Help

That is a message that is being produced by the ms blaster virus. If i was you i would try searching google and getting the answer because that has happpened to a lot of people. Use a up to date antivirus program next time so this virus cannot come back again. There are various MS BLAST removal tools around so just search on google. Also if your system keeps shutting down in 60 seconds then there are ways to delay this process by changing the time or entiering commands. Jus search google before its to late

Read other 2 answers
RELEVANCY SCORE 64

When I get on the internet, the actual ammount of time varies but, from 1 minute to 25 minutes of being on the internet. i get a NTAuthority/System...shutdown window and it counts down from 60 seconds and shuts down my system....why? what can i do?

A:Ntauthority/system..........

Sounds like you may have the MSBLASTER worm. You will need to remove this worm and then patch XP to prevent it from exploiting the hole is XP. Info on both can be found here...

http://securityresponse.symantec.com...ster.worm.html

Read other 1 answers
RELEVANCY SCORE 64

Hey!

I've just baught a new computer and i have been running it for only like 4 days. So far so good, but today the computer automatically restarted itself and i got these messages from windows after the restart

BCCode : 100000d1 BCP1 : 0000FDBF BCP2 : 00000002 BCP3 : 00000000
BCP4 : B9841347 OSVer : 5_1_2600 SP : 3_0 Product : 256_1



Technical info:
C:\DOCUME~1\Micke\LOKALA~1\Temp\WER9ed1.dir00\Mini070408-02.dmp
C:\DOCUME~1\Micke\LOKALA~1\Temp\WER9ed1.dir00\sysdata.xml


I went to C:\DOCUME~1\Micke\LOKALA~1\Temp\ but there i didn't find the map WER9ed1.dir00...

Does anyone knows what wrong? or do we need to get that *.dmp file?

//Micke

PS. If u are a swedish person, u can write to me in swedish =).DS
 

A:System automatic restart

Please post your computer specs. My blind guess is that it is a new computer, Windows is doing all the updates. Some of these require a restart. If all else is working at this time, I would not worry.
 

Read other 2 answers
RELEVANCY SCORE 63.6

I have a WinXP SP3 Intel system, but I think my problem is with the hardware or the boot sector info, not the WinXP (although I may be wrong. Here is what happens: Say Microsoft or any other software mfr that I have installed on my PC installs a WinXP or other patch, such as a MS update. When the patch installation is complete, the install process says that I must reboot the PC to install the new files (or whatever), and asks if I want to do the reboot. If I select that option to do a reboot, the PC does go into a restart, but it always hangs during the BIOS bootup; it just sits there forever doing nothing while the bootup screen is displayed (Intel BIOS if it matters).

The only way I can get it to complete the reboot is by shutting off the PC power and restarting with a power on, IOW I shut off and then tturn on the power.to the PC itself. If I do that, it then starts up OK, although occasionally it seems to not complete whatyever it needed to do during boot and I have to do the whole installation over again. Most of the time it works, and almost always it works with MS updates.

Is there some way to find out why this bootup failure occurs? It never completely refuses to run, I never have to, say, restore the whole HDD from a backup or anything like that. It just hangs during the rebbot of the BIOS, and even if I display the extended BIOS startup steps, nothing indicates a problem (normally I just display the Intel bootup screen graphic).

I should mention that this also... Read more

Read other answers
RELEVANCY SCORE 63.6

Hi, this is my first post. Hope I am doing this correctly.Current situation- When I try to turn on my laptop (Windows XP SP3), I get 2 options- one for Microsoft Recovery Console and another for regular Windows login. When I don't select the Recovery Console within a few seconds, it proceeds to run the regular mode but never gets to the Windows login screen. The screen stays blank and I can see the mouse pointer on it.Earlier- This is the first time I had a malware infection. I had something that is being called a 'Google Redirect Virus'. I was getting correct search results in google but when I clicked on them, every once in a while, it would redirect to an unexpected site. After reading a little bit (this is where I made the mistake), I ran combofix as I was very anxious.....only later did I realize I should have sought supervision. During running combofix, Microsoft recovery Console was installed. However, the combofix initiated restart was not successful and stopped at the blank screen.One additional note- I am not absolutely certain about this but I think I saw an svchost.exe related message from combofix when it was running...not sure if it was saying that it was deleting that file.Many thanks to anyone who takes out the time to help.

A:Blank screen on laptop after Combofix initiated restart

Hi there,
I am really hoping someone can help me out with this

Read other 1 answers
RELEVANCY SCORE 63.2

I am running a Dell Dim 4700 with xp home ed. ver. 2002 with service pack 3 installed. My problem is that after about 15 minutes ONLINE a warning comes up that the machine needs to shut down and to save everything.....then verbiage comes up saying this is a "NTauthority\system.....restart because the DCOM server process launcher terminated unexpectedly"....... I am running Norton anti virus 2010, RegCure, and have recently downloaded Malware, HiJackthis, Spyware Dr.................to try and rid this from my computer before I throw it out the window. When it is not online, it does not reboot at all so I have to assume that it has something to do with being online. NONE of the AV programs found anything. I am using a Belkin router and a belkin n USB on the 4700. I would appreciate ANY advise I can get to cure this or I guess I will have to start over and reformat!!Thanks for your help from this rookie.

A:NTauthority/system shutdown

I don't have a happy ending answer (yet!), but I read about the same thing and that you can keep your system from shutting down aborting the shutdown.Click Start, Run and in the box enter:shutdown -aClick OK. This is sensible but does not solve the problem.That may relieve some frustration. What browser are you using? IE7, IE8, Firefox, etc.You may need to move to the Am I Infected forum.Did you also try SAS?Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.

Read other 16 answers
RELEVANCY SCORE 63.2

I've been getting a load of BSOD's lately, but when I go to safe mode to turn OFF the above (it tells me to highlight the command to turn off and Enter), the next blue screen I get still reboots. How can I get the blue screen to stay there?

A:Automatic restart on system crash

  
Quote: Originally Posted by bertie11


I've been getting a load of BSOD's lately, but when I go to safe mode to turn OFF the above (it tells me to highlight the command to turn off and Enter), the next blue screen I get still reboots. How can I get the blue screen to stay there?


bertie

Hi and welcome

go to c:\windows\minidumo, zio the dump file (*.dmp) and upload it to use for debugging

Ken J++

Read other 4 answers
RELEVANCY SCORE 62.8

This is on my dads laptop, as soon as i enable the wireless and it connects, i get the message "Windows has encountered a critical error and will now restart..."This is the error on the event log:The process wininit.exe has initiated the restart of computer ALAN-PC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x50006 Shutdown Type: restart Comment: The system process 'C:\Windows\system32\services.exe' terminated unexpectedly with status code -1073741819. The system will now shut down and restart.Previously i had a problem with this laptop coming up with "Error 1, Error 2" on boot and i couldnt get into windows even on safemode, so i used hirens boot CD and fixed the problem.but now i have this new issue. Its giving me a right headache, so ?5 will be donated if someone from here can help me fix.Thanks

A:"wininit.exe has initiated the restart of computer..." "services.exe terminated unexpectedly"

Computer specifications would be helpful. Make and model, Windows version?

Read other 5 answers
RELEVANCY SCORE 62.4

hi my system is getting restarted automatically i captured the technical information on blue screen and is as below

stop:0x40000080(0X89D0B130,0X89705F30,0X805511DC,0X00000001)

I TRIED RESTORING MY SYSTEM BUT EVEN AFTER RESTORING THE PROBLEM PERSISTS SOME ONE PLEASE HELP.

in restoration all my drivers are rolled back.
my config;

xp sp3,
2.00gb ram transcend,
250 hard disc Hitachi,
Intel core2duo E7200 2.53ghz,
512 graphic card,

please help me guys.
 

A:system automatic restart with blue screen

What are you doing when it restarts?
 

Read other 2 answers
RELEVANCY SCORE 62.4

hi my system is getting restarted automatically i captured the technical information on blue screen and is as below

stop:0x40000080(0X89D0B130,0X89705F30,0X805511DC,0X00000001)

I TRIED RESTORING MY SYSTEM BUT EVEN AFTER RESTORING THE PROBLEM PERSISTS SOME ONE PLEASE HELP.

in restoration all my drivers are rolled back.
my config;

xp sp3,
2.00gb ram transcend,
250 hard disc Hitachi,
Intel core2duo E7200 2.53ghz,
512 graphic card,

please help me guys.

A:automatic system restart with blue screen

When the computer is booting up press F8. Then select safe mode. Then go and turn off automatic restart. Then run your diagnostic checks.

Read other 3 answers
RELEVANCY SCORE 62

it usually happens when im like working on it for about 2hrs or something. the pc would go dead, and reboot. or windows would hang, and from the hard disk led, i can see that it is all busy and unavailable. ta ta. its getting on my nerves. i just recovered my system from new.net, and now i have slower internet connection. no nothing wrong with the isp. i suspect there maybe reminents of the old virus still holding back windows. could my fears turn out to be true? i have had the liberty of posting my HJT log here, so do point out anything suspicious and also anything that could slow down the system.... any help, as always, would be greatly appreciated in advance:
------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 4:35:14 AM, on 10/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\LClock\LClock.exe
C:\PROGRA~1\Grisoft... Read more

A:Solved: Random System Freeze, Automatic Restart :(

i mean i cant see anything wrong, not from the HJT log anyway.
 

Read other 1 answers
RELEVANCY SCORE 60.8

Can someone give me some advice on how to remove the automatic restart on my XP SP3 based PC which is continuously rebooting without stopping at the error screen that indicates what the issue is?

The error screen is only visible for a second before the reboot begins.

Without Windows access to the startup options, is there a way to disable auto restart?
 

A:Solved: How to edit Automatic restart option when system continously rebooting

Read other 8 answers
RELEVANCY SCORE 60.8

I am running Windows XP Medica Center Edition 2005

I am being forded to run my computer in Safe mode with networking right now.

I have been seeing MCafee pop up when i start my computer in normal mode and it says c:\a bat , zapchast.reg. I am not sure if this is what is causing my computer to restart over and over or if it is a w32/ircworm. I have ran SDFix but it says "access is denied" whenever i try to run it. I just ran HiJackThis and this is the log that I saved. Can anybody please tell me some steps to take to try and fix this problem...if it is fixable.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:03 PM, on 4/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ecu.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Inter... Read more

A:Automatic restart on system startup. zapchast.reg message from mcafee. w32/ircworm?

Hello! Welcome to TSF!

Unfortunately i have some bad news for you!

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

Read other 1 answers
RELEVANCY SCORE 60

Hello.  At the suggestion of my sister, a regular bleepingcomputer user, I am asking for some help.  Not sure if I am infected or if my 10yo computer is finally developing a glitch.  Been trying to solve this for a week.  Here’s my story; please excuse the length , but I want to explain not only the problem but also what I have done to try to fix it.
 
Computer is a Dell Dimension 4600; OS is Windows XP Professional; antivirus software is Norton Internet Security (although my subscription is up in a couple weeks and I will not be using it going forward, although I haven’t yet uninstalled it.).
 
Last week as I was on my computer connected to the internet (I think I was on facebook, but it may have been another site), I got the following message on my screen in a separate box titled System Shutdown.  “This system is shutting down.  Please save all work in progress and log off.  Any unsaved changes will be lost.  This shutdown was initiated by NTAUTHORITY\SYSTEM.  Time before shutdown [varies between 30 seconds or 60 seconds].  Then the box has a “Message” which reads:  “Windows must now restart because the DC COM Server Process Launcher service terminated unexpectedly”
 
The system restarted and I figured it was a one time glitch.  However I got the message again and it shutdown again after a time.  I am one of those persons who has Windows Task Manager ope... Read more

A:system being shutdown by ntauthority\system

Hi Andy -
Sorry we were late in responding, but we have been very busy, and often a "simple" post is not answered.
 
Infection
This Trojan is typically distributed using a number of means common to many other well-known threats. Namely it has been observed to be spread by fake blogs rigged with URLs to sensational videos that "must be seen" or bogus blog or forum comments with similar baits. The Trojan may also be found in fake Torrent files and P2P downloads, cracks and warez Web sites, and also hacked legitimate and fake Web sites rigged with exploits for various vulnerabilities allowing for what is known as a "drive-by download" to occur.
 
I will only ask you to perform 1 scan, and depending on the result, if we may ask you to repost in another area.
 
Download TDSSKiller and save it to your desktop.
Extract (unzip) its contents to your desktop.
Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
If an infected file is detected, the default action will be Cure, click on Continue.
If a suspicious file is detected, the default action will be Skip, click on Continue.
It may ask you to reboot the computer to complete the process. Click on Reboot Now.
If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt... Read more

Read other 5 answers
RELEVANCY SCORE 59.2

Hello everyone,

I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.

Here is what I have tried:
1) I ran a check disk using the recovery console but it did not fix the problem.
2) I manually backed up the SYSTEM, SAM, DEFAULT, SECURITY, and SOFTWARE files from the root\windows\system32\config folder. I then replaced those files with ones from a few days ago located in the root\system volume information\ folder. It did not fix my problem.
3) I'm about to re-install windows when I decide to press f8 on boot and disable automatic restarts on system failure just to see if I'm missing some sort of BSOD. Windows completely loaded without any problems.
4) This confused me so I reversed the actions I took in step 2 (above) just to see whether it would boot with the original files as long as I chose "Disable Automatic Restarts on System Failure." It loaded windows without a problem.
5) I restarted to see whether it would boot normally or not. Again, it wouldn't load windows with any options other than the "Disable automatic restarts on system failure" option.

At this point, I'm pretty confused. Could the OS be mistakin... Read more

A:Automatic Restart on Boot Unless I choose "Disable Automatic Restart",,,,

Any ideas? I can just re-install, but I want to figure this out. It seems so odd to me. Thanks!

Jake
 

Read other 1 answers
RELEVANCY SCORE 58

Hello everyone,
I've installed windows 7 some days ago. This is really great. But I am facing one problem. My pc takes Restart after 1 hour/1.5 hours continiously
Whats the problem...Plz help me.

Arefin

A:Windows 7 automatic restart

Are you running the beta version? Because afaik the beta version has already expired so it will restart like that.

Install the RC version or the RTM trial.

Read other 4 answers
RELEVANCY SCORE 57.6

I was instructed to post here after posting this topic.http://www.bleepingcomputer.com/forums/topic401919.html/page__p__2278721#entry2278721Initial Post:I am running Windows XP Service Pack 3. My issues started a few days ago. The computer would not get on the internet, would not initiate my Iolo antivirus program, and would shutdown with the message in the topic line. Today I had trouble getting it to boot up. It would immediately go to the shutdown message. I was able to prevent it from shutting down by typing "shutdown -a" on the run line. I am unable to load any alternate antivirus programs. I cannot activate my Windows Firewall because the service "Windows Firewall/Internet Connection Sharing service is not running. When I try to start that the response says Windows cannot start the service. I cannot access the internet. I am typing this on my laptop. I did have a previous problem with the system I am speaking of, and I received help here. So I have downloaded gmer.zip, TFC.exe, Rkunhook, and Hijackthis. I have not run any of these yet for the current problem. Malware Bytes does not find anything and neither does Spybot. I also tried running a fix I found on the Symantec site, fixblast.exe, since that sounded like the bug I had. It found nothing as well. Any help would be greatly appreciated. I think I may have gotten it. I was finally able to get on the internet using the repairs in Superantispyware. I ran the ESET online scan, and it found and removed a ... Read more

A:System shutdown initiated by NT Authority/System

Hello NoVaT and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps. -------------I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:1) Run Spybot-S&D2) Go to the Mode menu, and make sure Advanced Mode is selected3) On the left hand side, choose Tools -> Resident4) Uncheck Resident TeaTimer and OK any promptsYou can re-enable TeaTimer once your system is clean.-------------Please download to your Desktop:TDSSKiller.zip from here and extract it (right click on it => "Extract here").>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.Click on the Start Scan button and wait for the scan and disinfection process to be over.
If an infected file is detected, the default action will be Cure, click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue
I... Read more

Read other 21 answers
RELEVANCY SCORE 57.6

Hows it going, before you even try to help me... Thank you, ive been reading and searching for stuff about this for about a week now and nothing has been able to help, which sucks i just got this computer about 2-3 months ago and have alot of stuff i need to do online and with my computer. I have a Dell Optiplex GX260, Windows XP im not sure if its pro and i have a cable internet connection. for about 2 weeks ive been having spyware bleep which seems to be gone, first sign was 'Ultimate Cleaner' and its fake windows msg's. but this has been a much bigger problem and more, I get a explorer msg saying 'Services and Controller app encountered a problem and needed to close.' and then another box pops up and says 'system shutdown was initiated by NT AUTHORITY\SYSTEM' with a 60 second count down. I keep using 'shutdown -a' in command prompt to keep it from restarting.usually it either, blocks some sites or i just am not having internet connections for them, it was blocking mcafee updates? or not really allowing me to goto a anti virus site or support sites, just real slow loading and some would say 'host not found'. also it sent about 200-300 emails out on like the first day(21st of sept) i still have some of the ones that didnt send on my mcafee log. a friend of mine suggested system restore, i tried that to sept 3rd, but it tells me on restart that restore couldnt happen because no changes have been made. when the spyware started coming i got the mcafee trial 30day version, ... Read more

A:System Shutdown Was Initiated By N/t Authority/system

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Read other 8 answers
RELEVANCY SCORE 57.6

I am running Windows XP Service Pack 3. My issues started a few days ago. The computer would not get on the internet, would not initiate my Iolo antivirus program, and would shutdown with the message in the topic line. Today I had trouble getting it to boot up. It would immediately go to the shutdown message. I was able to prevent it from shutting down by typing "shutdown -a" on the run line. I am unable to load any alternate antivirus programs. I cannot activate my Windows Firewall because the service "Windows Firewall/Internet Connection Sharing service is not running. When I try to start that the response says Windows cannot start the service. I cannot access the internet. I am typing this on my laptop. I did have a previous problem with the system I am speaking of, and I received help here. So I have downloaded gmer.zip, TFC.exe, Rkunhook, and Hijackthis. I have not run any of these yet for the current problem. Malware Bytes does not find anything and neither does Spybot. I also tried running a fix I found on the Symantec site, fixblast.exe, since that sounded like the bug I had. It found nothing as well. Any help would be greatly appreciated.

A:System shutdown initiated by NT Authority/System

Can you post the log that Malwarebytes created?

Read other 10 answers
RELEVANCY SCORE 57.2

Hi guys , im using windows XP.

I got a problem which when I tried to start the windows , it auto-reboot.
I tried formatting the windows , but when It comes to "starting windows" , a BSOD occured.
I tried using the Automatic System Recovery , but then it ask me to put the file in a floppy disk and press enter when ready.
I tried to get info Safe Mode or Last Good Configuration , but its the same , auto-reboot.

Can anyone help me on this ? I almost fed up on fixing this
 

A:Automatic Restart at Starting Windows

Let us know what the error number of the BSOD is, that will sort of help. To me it may sound like bad hardware, especially memory.
 

Read other 1 answers
RELEVANCY SCORE 57.2

Well,

I have been looking around for something about this, but strangely, the only people talking about this want to turn it off...

My problem is that I never ever seen my Win8 reboot himself, yet I have set my system up that he checks for updates at a time I am not on my computer and has to/can reboot if needed, but this just never happens, I always have to do a manual reboot when I get home, and that is really very annoying.

So, guess my question is, how do I force Win8 to download, install and restart computer if needed after updates at a given time ?

Though if by any chance I am on my computer at that time, I would like to have some notification or pop-up telling me I have to restart.

I don't see my login screen, it is all automated, my computer is always running 24/7, so I don't see any messages on the login screen and the Win8 update page is a major hassle to get to.

Any tips and advice appreciated,
Thanks in advance,
Bart

Read other answers
RELEVANCY SCORE 57.2

hello guys,

i'm currently using windows 7 and my windows explorer always automatic restart. it seems that some of my programs have been corruped. i've been tried using "sfc/scannow" but the problems still remain. i need some helps on how to overcome this issue. below here are the details of my problem.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 17417

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 8540552C
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
G:\Windows\Minidump\012812-23281-01.dmp
G:\Users\Admin\AppData\Local\Temp\WER-33015-0.sysdata.xml

A:windows 7 explorer always automatic restart

Bugcheck 0x124 = WHEA = Machine Check Exception

See if Windows 7 SP1 will install - Windows 7 Service Pack 1

Info on 0x124 - http://www.sevenforums.com/crash-loc...-what-try.html

Read other 1 answers
RELEVANCY SCORE 57.2

Hello, I just wanted to say here on the forums that making the Windows update restart my computer automatically, no matter what, is ridiculous. The last time the update had restarted my computer while I was using it, I went and put the settings to the option of "choose when to restart" or 'ask me first' or whatnot. Regardless of the fact that I consciously went and changed the setting so that it would not automatically update my computer, it still does it. The first time that it did it again, it wasn't a big deal. I checked the settings again and after some research learned that it would still probably restart my computer automatically without my say, no matter what, even though I had purposely changed the settings not to do so.

The first time this happened after I had changed the settings was not a big deal. The second time yesterday morning, however, was. To be short and not include the details, I had a video job interview at 9:00am. A very, very impotant interview. I turned on my computer around 7:30am, booted it up and left it on. When I came back to my computer around 8:45am, I opened the video software and prepared to connect to / recieve the call. This was when Windows Update decided that it was more important to restart my computer and apply an update to Windows.

This update took around 20-25 minutes. I never had an option to postpone or avoid this action. I thought about holding the power, but as most everything explicitly warns against turning off ... Read more

A:Windows Update Automatic Restart

I apologize if this is the wrong place for this. I just want my voice to be heard.

Read other 2 answers
RELEVANCY SCORE 57.2

Windows 10 Home rebooted for an unknown reason this morning.
I woke up and found my pc hanged and unresponsive.
I was able to connect through the vnc server, and saw the dot-circle going round and round. Just stuck there.

I had to hard reboot. When I checked the Event Viewer, I could not determine what triggered the restart.

Yesterday, I installed a new nvidia graphics driver, but did not reboot. It did not ask me to.

Windows update setting is set to "notify me to schedule restart"
I set that a long time ago. so it's not supposed to auto reboot.

What other ways does Windows auto reboot? I need to shut them off.

I need my pc to have 100% uptime, and only allow manual reboots. I hate when I wake up to surprises like this.

A:how to disable all automatic restart in windows 10?

Run CMD as admin and copy/paste:

reg add "HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate\AU" /v "AlwaysAutoRebootAtScheduledTime" /t REG_DWORD /d "0" /f
reg add "HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate\AU" /v "NoAutoRebootWithLoggedOnUsers" /t REG_DWORD /d "1" /f







Originally Posted by link626


Windows update setting is set to "notify me to schedule restart"
I set that a long time ago. so it's not supposed to auto reboot.



That setting works only for a limited time, eventually Windows will restart itself.

Read other 2 answers
RELEVANCY SCORE 57.2

At first windows loads up as usual to desktop. After about 30 seconds, it randomly restarts and after that it keeps getting stuck at boot logo and then restarts again looping over and over again.

This also happens on safemode. I managed to uncheck automatically restart option on sysdm.cpl with the 30 seconds that I had, but even after doing that, the restart looping persists. I dont know what to do.

The last time windows worked normally, I played Forza Horizon 4 with logitech g29 steering wheel and shifter which was working perfectly fine for 4 days after I got the steering wheel. The next day I go to turn my computer on and this happened.

Specs:

MOBO: ASRock FM2A58M-HD+

RAM: 18GB Mushkin Stealth 997069S DDR3

CPU: AMD A10-6800k 4.1 GHz Quadcore FM2 socket With AMD Radeon HD 8670D graphics

GPU: EVGA GeForce GTX 1060

Storage: Samsung 860 EVO 500GB 2.5 Inch SATA III Internal SSD
 

A:Windows 10 automatic looping restart

Boot with the Windows DVD / USB stick and choose Repair
 

Read other 5 answers
RELEVANCY SCORE 57.2

Whenever i switch off or reboot my computer this comes up 
 
http://2-windowserrors.com/wp-content/uploads/2012/04/isass.exe.png
My internet is not working and cannot enable my firewall.
I did not download any malicious material from the internet.
I'am typing this from my laptop
My PC is affected with this
 
Please give me a solution for this problem.

A:This shutdown was initiated by NT Authority/System

I did a little poking around, reasonable chance you have picked up a worm.  Have you gone into safe mode and used Malwarebytes and Superantispyware?  There was also mention of going into safe mode and going to the Microsoft update page, I read where there is a patch for a hole.
 
Free: http://www.malwarebytes.org/lp/lp4/?gclid=CML2uf_JvLwCFaVQOgodOlEAIQ
Also free:  http://www.superantispyware.com/

Read other 1 answers
RELEVANCY SCORE 56.8

i am using a windows xp professional version 2002 sp3 laptop.

automatic updates have been installed on my pc and it pops up a window saying

"updating your computer is almost complete. you must restart your computer for the updates to take effect. do you want to restart your computer now ? or 'restart later'"

I dont want to restart now. hence when i am clicking on restart later, the pop up is coming up after another 15 minutes or so.

i went to task manager-> processes -> and ended the process called wuauclt.exe which is responsible for this process, but i notice that this process is automatically started within another 10 seconds .

though i understand that , it is good for me to restart my laptop and have a successful install of my updates, I still want to know of a method to
supress these updates until i like to restart my laptop

Hope somebody could help

thank you all in anticipation,

A:how to supress windows restart pop up after automatic updates

guys , somebody please write back

Read other 4 answers
RELEVANCY SCORE 56.8

Hi,

I seem to have the same issue as this topic http://www.bleepingcomputer.com/forums/topic458990.html

After having uninstalled and reinstalled Microsoft Security Essentials, a scan found a virus/trojan and a message came up saying that Windows would automatically restart in one minute. The computer is now stuck in a loop of automatically restarting every time Windows opens. I've read the other topics on this and run the Farbar scan. I will put the log below. Any help would be greatly appreciated.

PS. I have no other computer at home, so there may be a day or two between me replying to any messages as I try to use either my friend's computer or my computer at work.

Thanks in advance.

A:Windows Vista automatic restart loop

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-07-2012 01
Ran by SYSTEM at 21-07-2012 20:47:32
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [142104 2007-05-25] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [154392 2007-05-25] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [138008 2007-05-25] (Intel Corporation)
HKLM\...\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe [102400 2007-08-15] (Synaptics, Inc.)
HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [NDSTray.exe] NDSTray.exe [x]
HKLM\...\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup [581632 2007-07-10] (TOSHIBA)
HKLM\...\Run: [Desktop SMS] C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe /auto [1507328 2007-06-18] (Interactive Digital Media)
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [411192 2007-03-29] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.... Read more

Read other 23 answers
RELEVANCY SCORE 56.8

I can be in the middle of anything, a game, a paper being written, or a job being done... my windows update will automatically install an update, but sometimes will not ask me if I want to restart my PC.. it will automatically shut me down and restart.

I thought there was a way to disable it, but I can't find anything. I know that in Windows XP I could do so using the Group Policy service.. however, I cannot find a GP in Vista.

Does anyone have a clue as how to stop this from happening?

I feel like I am missing something here.
 

A:Help Disabling Automatic Restart for Windows Updates

The best way is to change the auto windows update behavior.

Control Panel>Windows Update>Change Settings

Now select "Download Updates but let me choose whether to install them" Hit OK.

Now you control when updates are installed.
 

Read other 1 answers
RELEVANCY SCORE 56.8

Dear Tech Support Guy,

Automatic Restart Needs Improvement in Windows 10

I would like to see a pop up warning say for example at least 10 minutes before an automatic restart is to occur in Windows 10. This will allow users to keep the automatic restart recommended setting, while at the same time, permitting them to finish their work. My Windows 10 desktop PC restarted with the huge November, 2015 Threshold 2 Update (Build 1511) in the early evening, about 7:45 PM. Restarts should be done in the early morning hours, say between 3-4am when most people are asleep.

I have selected the "Notify of Scheduled Restart." option, which I believe should be the default setting, as users in Windows 8.1 would get pop-up notices by default. Some questions:

1.) If a users selects "Notify of Scheduled Restart" for Windows Update, in Windows 10, what message will they see the next time a restart is scheduled? (Screenshots would be helpful.)

2.) Let's suppose that I schedule the restart for 3:30am when not using the computer. Will this time setting hold for all the next subsequent updates that need a system restart until changed?

Jack
 

A:Windows Update Automatic Restart Questions?

Jack1000 said:


Dear Tech Support Guy,

Automatic Restart Needs Improvement in Windows 10

I would like to see a pop up warning say for example at least 10 minutes before an automatic restart is to occur in Windows 10. This will allow users to keep the automatic restart recommended setting, while at the same time, permitting them to finish their work. My Windows 10 desktop PC restarted with the huge November, 2015 Threshold 2 Update (Build 1511) in the early evening, about 7:45 PM. Restarts should be done in the early morning hours, say between 3-4am when most people are asleep.

I have selected the "Notify of Scheduled Restart." option, which I believe should be the default setting, as users in Windows 8.1 would get pop-up notices by default. Some questions:

1.) If a users selects "Notify of Scheduled Restart" for Windows Update, in Windows 10, what message will they see the next time a restart is scheduled? (Screenshots would be helpful.)

2.) Let's suppose that I schedule the restart for 3:30am when not using the computer. Will this time setting hold for all the next subsequent updates that need a system restart until changed?

JackClick to expand...

Greetings,

Still searching for an answer to this question. The main thing I want to know is, if I change the Windows Update feature in Windows 10 to "Notification of Scheduled Restart" what will I see before a restart is scheduled to happen? Will this be a pop up notice in the syste... Read more

Read other 1 answers
RELEVANCY SCORE 56.4

HI, I normally connect to client VPN to access their systems. To connect to VPN, IKE and Authip IPsec keying modules should enabled. I made it automatic from services, and after restart the computer, it changed to disabled. So i thought IKE service
will enable if i try to connect to VPN which also not worked. I have to enable it manually. Is there something that anyone can help? Any help will help here.

Thanks All.

Read other answers
RELEVANCY SCORE 56

I have moved this thread over, as I felt it was a different issue.

Previous thread - Most of the main services will not start?

I'm running win 7 Ultimate 32 Bit, which has been fine up to a few days ago when on start up reaching the desktop I started getting a window saying "Windows has encountered a critical problem and will restart automatically in one minute." it would then restart and continually loop this way.

I booted to safe mode and had no restart message, so was able to run a virus scan using Microsoft security essentials, however if I booted to safe mode with networking the restart window would show again.

I have looked for the Gbp Service, which I was advised might be causing the problem, but cannot find this in services running.

However, I have found that by discounting the internet, the restart issue does not show, but as soon as I connect to the internet, it pops up and the system restarts.

Does this indicate a virus or trojen of some kind?

Any suggestion how I stop this, as I cannot run a up to date antivirus program without being connected to the internet to get the latest updates?

Happy.

A:Windows has encountered a critical problem and will restart automatic

Do you have a restore point before the problem began ... a repair install may be the way to go as well....

Read other 5 answers
RELEVANCY SCORE 56
A:Mini Dump error plz help automatic restart in windows 8!

No Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help



The memory dump blames your Avast antivirus. Please:
- download a fresh copy of the latest version of Avast
- uninstall your current copy of Avast
- install the freshly downloaded copy of Avast
- IMMEDIATELY update it and perform a full system scan
- continue to monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rena... Read more

Read other 1 answers
RELEVANCY SCORE 56

Now that microsoft has removed the ability to force windows 10 to ask to be scheduled and given that "active hours" is a broken concept that doesn't solve any problem, how can I prevent windows from automatically restarting again? Is the only option to turn off windows update entirely now?

A:How to Prevent automatic restart in Windows 10 Anniversary Update?

Hello tannim,

What is broken about active hours for you?

Active hours lets Windows know when you usually use this device. When a restart is necessary to finish installing an update, Windows won't automatically restart your device during active hours.

Windows Update Active Hours - Change in Windows 10

Read other 2 answers
RELEVANCY SCORE 56

message
Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly
 
Also, the computer will just start to shutdown then the above message will appear.
 
When doing quick scan and full scan with Malware Antivirus the screen that show threats will show the
same threats over and over.   It's like they are not being deleted.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Owner at 12:06:10 on 2013-11-19
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:... Read more

A:Keep getting message on screen shutdown initiated by NT AUTHORITY \SYSTEM

Hello adtreadway I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

Read other 47 answers
RELEVANCY SCORE 55.6

You can press F8 for the boot options window, and choose "Disable automatic restart on system failure" option, but this seems temporary, for that boot only. I'm on WinXp 64 bit.

How to make "Disable automatic restart on system failure" permanent?

A:Permanent "Disable automatic restart on system failure"

Go to Start> Control Panel> Sysytem> Advanced> Startup and Recovery settings>
Then untick the Auto Reboot Box
After that any blue screen will stay on.

Read other 2 answers
RELEVANCY SCORE 55.2

Hi everyone! I'm hoping someone could perhaps assist me with this...

Been helping a friend clean his computer of viruses (Internet Security 2010). But, there's one straggler that's driving me nuts!

An error box pops up stating:

Initiated by NT Authority System DCOM
Server Process Launcher Terminated Unexpectedly

Then, it gives me a one-minute countdown before it restarts. It seems that this only happens when there is a network connection (especially when I try to run/update any type of virus/malware software). I use run>"shutdown -a" to disable
it...but, none of the programs I'm using can find/kill it.

I've been scouring the net looking for a solution, and have come across recommendations to use TDSSKiller. Does this sound right to y'all?

I want to wipe this bad boy clean out of the system and am hoping that someone w/ prior experience in this matter could advise me (before I blow stuff up ).

Thank you!

Read other answers
RELEVANCY SCORE 54.8

My new laptop ran Dell Updates overnight a couple of days ago and I had to power it up the next morning, only to discover it was a complete restart and the programs I had open were closed. Luckily I think I was able to recover everything from the closed applications, but is there a way to tell Dell Updates when I want to restart the computer?
Also, I was able to do this with Windows 10 before the anniversary update, but the option seems to have disappeared in the settings now.

Read other answers
RELEVANCY SCORE 54.8

Hi everyone,
Newbie here so hope I posted this in the right section.

I am not able to boot up my laptop at all so I cannot do the DM Log Collector, sorry!

I own an ASUS R500A laptop that seemed to have crashed for no reason yesterday. I was using it, went afk for a few hours, came back and saw it in Windows Error Recovery. I had 2 options - Start Windows Normally or Launch Startup Repair. Start Windows Normally loops back to Windows Error Recovery. Launch Startup Repair takes me to a blank screen with ASUS logo and a window X:\windows\system32\cmd.exe. I am unable to type anything in this box.

I cannot boot in Safe Mode (loops again). I get BsoD when i choose "Disable Automatic Restart Upon System Error". I did not install any new hardware or software recently. I also don't have a Windows 7 DVD or Recovery Disk to boot from. After a few more times trying to reboot, F8 on start up no longer takes me to the screen where I can choose to boot in Safe Mode. All I get is the Windows Error Recovery window.

Is this something I can fix on my own or should I bring it to a repair shop? I would appreciate any help you guys can provide! I'm heartbroken that I might have lost all my pictures of my beloved pets that have passed on, as well as my school work.

Read other answers
RELEVANCY SCORE 54.4

i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD

i also checked my windows folder but there are no \Windows\Minidump in it

A:Auto restart even if uncheck automatic restart

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

Read other 7 answers
RELEVANCY SCORE 54.4

What circumstances trigger an NTAUTHORITY shutdown?

Here are the details of the specific system that brought me here with this question:

This is a Dell Dimension 2400 with Pentium 4 processor, 512 RAM and Windows XP Pro.

The system was infested badly with malware to the point it was totally non-functional. It would also frequently give 'NTAUTHORITY is shutting the system down' and shut down after a 60-second count-down.

I formatted, reinstalled XP Pro, installed only known-safe applications (MSOffice03, SuperAntispy, Malwarebytes, Nero Burning ROM 7, ESET NOD32 Antivirus, Acrobat Reader and a few other known-safe programs). It ran fine for several hours as I installed these programs. Upon setting up the HP Officejet 2710 AIO, it started the NTAUTHORITY shutdowns again. It did it only twice while attempting to install the printer. The printer installed correctly after the third try.
 

A:"NTAUTHORITY" frequently shutting the system down

Read other 6 answers
RELEVANCY SCORE 54

Hoping someone can assist me in getting my Mother's laptop back in shape. She recently returned from a winter in FL and has the following problem. When she is connected via Eartnlink dialup either for email or Web browsing she eventually gets the following message:

"Windows must now restart because Remote Call Procedure (RPC) service terminated unexpectedly"

Then a mintue countdown starts, giving time to close programs, and the computer is shutdown and restarted.

About 50% of the time this is preceeded by a Norton virus detection message for either the "Worm 32 Blaster virus" or the "Welchia virus". I have updated all her virus program and run a scan and no viruses are detected, I also ran the Norton downloaded and ran the Norton fixes for these viruses but again they were not detected. The virus detection message refers to either the file "Windows\System32\config\System profile\Wks. Patch [1].exe" or a Temp file under System 32. I cannot find this file.

This only occurs when online. Any thoughts so that I can get my 75 year old mother back on the net?
 

A:"Automatic System Restart"

Read other 8 answers
RELEVANCY SCORE 53.2

Hi All, I updated my z570 succesfully from windows 8.1 to windows10 back in 2015 and using succesfullly without any problems. when tried to update from 1703 got error which used to rolled back with automatic repair and recovery to previous version automatically after 2, 3 hard shutdowns. Recently when windows 10 is updating to latest security and  other updates (I defferred the feature updates like 1803 using some MS windows utility, So proceeded confidently with update).However during update the laptop entered into this endless restart loop. After hard shutdown with power key 2, 3 times its showing message that 'Attemptiing Automatic repair' then 'recovery to previous installed version' but quickly again restarting back in loop.  I tried following other methods:1. Tried entering to setup by pressing F2 - no luck2. Created bootable USB and started laptop and pressed F12 continuosly - no luck3. Removed battery and pressed power button for a while and restarted hoping to enter setup - didnt helped4. used One touch recovery key next to power button while system is off hoping after system on takes me to sestup page - didnt helped If I could atleast enter setup or boot will try to solve, I Sincerely request memebers here to help me solving this issue. Thanks

Read other answers