Hey everyone I am having the same problem again as I was having before with my Compaq Presario 5000. It seems to just freeze up when I am on it or not. Sometimes I try to move the mouse to get back into Windows from the screen saver and it does nothing. At all! And sometimes in the middle of surfing the web and listening to music it just freezes up again and I have to hit the power button just to get it back up and running. Can anyone help out with this? I was asked to run MemTest before but I have no idea how to do this, so could someone help out? Also, since I am not a complete newbie, but darn close when it comes to the whole hardware side of computing, how can I tell what is causing interference with what when it comes to the hardware I am running and wether or not the latest drivers are installed? Thanks again and hope to get this resolved quickly.
Compaq Presario 5000
AMD Athlon 901Mhz
eVga GeForce2 mx 400 64MB PCI
Sound Blaster Audigy 2 ZS Platinum
Sony DRU-530 DVD +-Drive
Windows XP Home SP1
I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
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Hi I've had my Compaq Presario V3019AU notebook for while but recently it has started to freeze and they only way to restart is by removing the battery as not even the off botton works,
This started to happen about the same time I started to use a wireless broadband connection but i'm not sure if that is related to that problem.
Hope you can Help
Strange, try... um......
checking for driver errors?
This is my System Information.
OS Name Microsoft? Windows Vista™ Home Basic
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MATRIX
System Manufacturer Hewlett-Packard
System Model Compaq Presario C700 Notebook PC
System Type X86-based PC
Processor Intel(R) Celeron(R) CPU 550 @ 2.00GHz, 1995 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.32, 3/19/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Republic of the Philippines
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name Matrix\Jorge
Time Zone Malay Peninsula Standard Time
Total Physical Memory 1,013.41 MB
Available Physical Memory 92.98 MB
Total Virtual Memory 2.23 GB
Available Virtual Memory 1.13 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys
Well, my problem started years ago (Yes i've been suffering for all this years using safemode with networking) when i start he laptop after going to desktop right about 10 - 20 mins. it freezes then after about 50 - 60 secs. the mouse stops too and i don't know the problem please help me i tried System Restore already and if you can help me identify the problem and fix this thanks.
BSOD Results:Read other 4 answers
My computer kept freezing, so I recently restored the computer, hoping to erase what I thought was the problem. That was a day or two ago, and I use I use Lavasoft Ad-Aware & CW-Shredder, to make sure my computer is squeaky clean and it still freezes! Do you have any ideas?
You may have a hardware problem- particularly a faulty power supply
I purchased a Compaq presario V3617LA laptop a couple of months ago which is running Windows Vista. Here is the problem I have been having:
It frequently freezes for several seconds and then shuts off. This seems to happen when it is attempting to load a web site with many images, though it often happens when only one or two applications are open as well. It is as if only a few MB of the 1024 MB are functioning.
I have run the hard drive diagnostic test, memory test, and did a system reinstallation as well with no success.
That is my main problem. Another minor question... how does one disable the function where touching the touch pad is equivalent to a left mouse click?
Thanks so much for any assistance.
i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen
Before the problem started was anything added to or installed on the system?
Try booting to Last Known Good or Safe Mode.
Restart the computer during the boot process repeatedly tap "F8" you should get
the Advanced Options.
Let us know if able to get the system to boot with either option.
Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more
Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)
If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.
However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.
Cant find the neccessary drivers for the internet have been here
None of the drivers for ethernet or my wireless card work ???
This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.
The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
If any more info is needed let me know!!!
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sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..
Were you at this Hp/Compaq download page ?
Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&
I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.
So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart
My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.
Thank you in advance for any help you can provide
I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
9. (Black screen instead of error message)
then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:
Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more
ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina
does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...
How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.
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I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?
Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.
Watch the boot up for any recovery messages or take a trip to www.Compaq.com and look up the info for your make/model.
I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.
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I have a compaq presario 1650 laptop. It currently has a different language version of W98 installed. I want to format and reinstall the english version. The person I got the laptop from no longer has the compaq installation disk. Is it possible to format the harddrive and reinstall with the drivers that are located on compaq's site?
As long as all the drivers are there, sure.
I've redone plenty of laptop machines. Just make sure the site has drivers for all the parts first, and get them all downloaded before you start.
Get free stuff and help out a poor computer tech:
LarryCore begs for money
Have a Compaq Presario 1020 - laptop. Info is as follows -
Need a maintenance manual. Any help would be appreciated. Thank you.
Google Compaq for a contact number - ask them to send you a manual..
I recently bought this machine and at first it worked fine. Last time i used it no probs and even shut it off correctly. The other day I went to turn it on and nothing. The led light that says that it is pluged in is on but now it is not charging the battery. I can get it to come on enough to hear that it is running but it is not booting and the screen remains black. I contacted that previous owner but she said she never had any problems with it. I want to see if it can be fixed, cheeply if possible, befor I do anything else. Thanks for the help.
Sounds like your gonna have to get you hands dirty and take the cover off. Remove the cover and start pulling out parts. ;-)
The best way to troubleshoot a machine is to only boot with the bare requirements.
CPU, RAM, VIDEO CARD...over course power supply...
I'd take out all other parts and PCI card, remove all hard drive cables and floppy cables. Take note which way the RED LINE goes when you put it back together...
If you have MOVED the computer recently, IE transported the computer in the back of your car truck, you might want to try and RESEAT the video card, and RAM. Shipping a computer in the mail and it arriving DOA at the customer more than likely points to a video card that needs to be reseated. Lucky for us, most new motherboard come with AGP slot lock thank goodness...
Had to default my laptop now when it starts to load windows
says starting windows setup is preparing computor for first use
welcome message comes up then says windows could not complete installation,.to complete restart the installation
i press ok and goes over again starting windows
What's the part/product number(P/N) on that Compaq Presario laptop?
You appear to have a CQ61 series model, so we need to confirm which one you have.
There should be a dash and additional characters after CQ61.
My 92-year-old grandfather -- who lives on a little island off the coast of Maine -- has emailed me regarding a problem that he is having with his ten-year old computer. If anyone out there would be kind enough to offer some advice on how to fix it, it would be greatly appreciated. There are no computer shops on the island, but my grandfather has plenty of tools and has worked extensively with radios throughout his life, so with some direction I have little doubt that he can make the repair.
This is an unconventional post, to be sure, and I don't really know anything about his computer ... but I think he has done a reasonable job describing the issue:
I have a severe computer trouble that I brought on myself.
First I will describe the computer and it's programs.
It is a Compaq, Presario 1200,
at least 10 yrs old.
Along the front edge of the top it has three indicator lights at the
left of center and three on the right.
The ones on the left are operating lights of which one shows when
the charger is in and the left most one shows when the computer is
started up by the button which is in front of the screen.
The one between these two shows the operating conditions, I believe,
as it usually flickers in concert with whatever is going on.
The three on the right each has a "locked padlock" symbol.
For programs it has Windows 98, Juno V.4, Intel Create and Share
and some other good things.
Everything has been working good.
I do... Read more
What a sweet letter from "Grumpy Gramp"! Has he tried to plug in to another outlet completely? I would take the battery out completely and try this.
Have a Compaq Presario 1020 - laptop. Info is as follows -
Need a maintenance manual. Any help would be appreciated. Thank you.
My Father in Law has a Compaq Presario 5900T. His Hard drive crashed and I put a new 160G drive in it. When I try to restore the computer with the original Compaq restoration CD's it keeps rebooting without ever formatting, partitioning or anything else.
Can someone help? My FIL is bound and determined to continue using this machine. I believe he is afraid of change.
you need the old hard drive
the quick restore disks that come with compaq computers only work with certainpartition and hard drive sizes
to get the 160 gb hard drive to work, you will have to reformat the old hard drive and install everything on it
then copy the drive c partition over to the 160gb hard drive then use a partition program to increase the drive c to 160 gb
I have a compaq presario 7470 in my possession. It used to work, but not for some reason it refuses to. I just bought a power supply for it and it still doesnt work. I figured out that if u remove the J3 pin from pins 2 and 3 after pressing the power button it will turn on. The compaq screen comes up and it says '102-System Board Failure.' This seems bad...what should i do? is it a fried motherboard? if the board was fried would it even turn on?? Thanks!
I don't think the motherboard is fried in which case it wouldn't boot, as you say. But it definitly is having some problems...
Has Compaq support service gotten back with you yet ?
Original 500GB HDD was showing signs of eminent failure.I successfully cloned the drive to a new 400GB HDD, using NORTON GHOST.(I know this drive is smaller than the original, but less than 30GB was being used on the original)Anyway, The new drive would not boot.Assuming that the problem may be OS license-related, I ordered the Compaq Recovery Discs Set.While waiting for the Recovery Disc Set to arrive, I purchased a Sandisk 120GB SSD.(Again, I know that the 120GB SSD is smaller than the original 500GB HDD that came with the computer, but I do not plan to even fill it 50%.)Anyway, The Recovery Disc Set arrived and I attemted to use it on the new Sandisk 120GB SSD.The process seemed to go fine, all 3 discs of the set seemed to copy, and then the computer restarts and a screen displaying files flying across the screen from one folder to another stays there forever.I waited 15 hours and came back and I still just see:Files flying across the screen, from one folder to another folder.The drive activity light is blinking, but obviously there is a problem. Some possible related facts/information:The SSD is detected in the BIOS.The SSD Checks good, by the BIOS Diagnostics "Smart" Tests.I cannot find anywhere in the BIOS to disable AHCI, it only shows SATA or IDE.Current Bios version is 5.5.5, and I have been unable to find a BIOS Update anywhere.Current Memory (RAM) is 4GB (2x2GB), which was an upgrade since the machine was originally purchased. Can someone p... Read more
Greetings, I use Paragon Professional Disk Imaging software. Try Macrium Reflect free. Disk cloning is also included in the free version. Cheers!Read other 1 answers
I'm making some changes to a compaq presario 4660 (dinosaur) and it's running windows 98. I cannot get into bios. F2, F1, delete and Tab do not get me in. I searched on google and really didn't receive good results. Well it did say that F2 would get me in, but it does not. Seemed to me there was another way to get into bios?
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Hello-have prev worked with Compaq tech support 3 sessions but still have same problem with video. Until recently, I could watch MSNBC video OK. Have never been able to watch CNN video. No new software has been added to computer recently. Now, when I click to see video on MSNBC, it acts like it's going to open, then get x in corner and says done in taskbar. Then screen comes up telling me to install free software and a link to windows media player 10. I do this, it loads as it should, and I try to install as normal. At end of installation, it gives me error message from Windows Media Technologies. It says"this version of WMT is incompatible with this version of windows. For more info view the info at the Microsoft website". Have tried this several times. Have gone thru several scenarios with compaq and tried many different remedies. Have tried to uninstall all WMP entirely and reinstall. Many restarts. Disc popup blocker, antivirus, firwall, defrag, run programs that compaq had me try. Same prob now. Have the 8 system recovery disc's from compaq if all else fails but don't want to do that if it can be corrected any other way.
My friend bought a new computer the other day without asking me for my opinion. I was wondering if he could put a better vid card in it. If so is it AGP 4x or 8x or no agp at all. THANX a bunch.
This doent help dude post system spec so that we can tell whether he can go for a AGP/PCIe or whatever his options are.
presario 1270, win se (non compaq) os, lcd went dim over 2 weeks and then dark while i was still running compaq 98 os. works well on external crt and current os. lcd is working but too dark to use. suspect inverter? or some other problem with backlighting. any suggestions to diagnose or repair would be appreciated. D.Rees
Backlight is out no doubt, screen look fine with flash light held up to it? Not much you can do for that, doubtful you can replace that unless you are pretty seriously technical.
hello recently my pc has been failing to start up and asking to go to the start up repair my pc is fine but will this lead to future problems
Hi and Welcome to TSF!
What did startup repair find?
Do you have your Windows cd?
computer will not charge only when it wants to. will not start up the power charge and wireless lights come on and the hdd light does not. black screen and the fan does work. computer was shut down and charged over night the next day it would not start up and screen is black.
Without the battery installed and the power adapter plugged in, press and hold down the power button for 10 seconds. Plug in the adapter leave the battery out, does the laptop power up?
Do you get any repeated beeps? Does any fans spin or can you hear any fans running?
Here we go again, guess I am good at getting stuck on stupid, we bought five of these HP 'debranded' machines. I have a M2NBP-VM CSM mobo. I have almost everything working except the audio. Two errors in device manager PCI device and unknown device. I am suspecting that it has to do with audio since I can't get any audio going period. Yepper done the aau high def audio driver thing, chatted with HP support etc etc ran driver issues into the ground. I am using xp pro sp3, I know these things shipped with MCE and they say there vista ready.....hmmm but no xp drivers. So any of ya'all got some advice? thanx
We have a very old Presario 4550, connected to an old cathode tube display and we also can't find a functional printer with old fashioned connectors. There are two USB ports on the back of the tower - could we connect a more modern display and printer to this tower using the USB ports?
Hi there @stevekra, May the Forums be with you! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand that you are looking for help with the a printer for your older model computer. I am happy to help with this. I am assuming the printer connection type you are looking for is an old parallel or Centronics connection. That connection type is no longer being used in newer printers, and as far as I know has not been for many years, having been replaced by USB, Ethernet and Wireless connections. Any printer with a Centronics connector is going to about as old as the computer you are working with. Now it is possible you can get a printer with a USB connection to work, but depending on what operating system you have installed and the capabilities of your USB ports this may also be an issue. Your system is likely using USB 1.x ports, whereas the current standard is 2.x or 3.x. Your hardware and/or OS may not be able to recognize newer devices, and the drivers avaialbe for those devices may be for Windows 8.x or 10. I am not saying it is impossible, but that you are going to have some forseeable challenges getting devices to work. You may find that you will need to make a wholesale upgrade to the system to work with newer devices, and it may be better to look at a newer system. Just my two cents. Please let me know whether that works for you, a... Read moreRead other 2 answers
I have an Compaq Presario 5724 that I FDisked and reloaded Win98 SE on. There are some components that are not working and I need drivers for. I have been to the Compaq site, but they have 2 or 3 different drivers for all the interfaces.
How can I find out which video, sound, modem are in the thing? Or, do I have to download all of the listed drivers and try them one at a time?
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I have a Compaq Presario running xp professional with a phone jack for internet connection(no Ethernet port). I would like to connect it to my att frontier modem that uses cat 5. I bought a j5 jue130 gigabit Ethernet adapter(that has a j45 to usb).I would like to know if this computer is capable of connecting to my service and if so how do I configure my computer. I loaded the correct driver for the adapter but can't get connection.
Have you looked at using the computer with a wireless connection from your modem ?
Check with your Internet Service Provider for setting it as wireless.. Who is your ISP ?
Any Good ?
I am upgrading a Compaq Presario 5000 model #5WB220 with a very low 15 GB hard drive for a friend. It currently has Windows ME and there is no Compaq Restore CD.
I have increased the memory to 320 by adding an additional 256 MB RAM.
I am wanting to totally replace the 15GB hard drive with an 80 GB hard drive and load Windows XP Home.
The problem I am finding out is that Compaq has propriertory info on a partition within the existing drive. From what I understand without the Restore CD, I can't put the new drive in.
I'm wondering if there are any other alternatives to doing this.
Can I install XP on the existing drive and then transfer all the data (to include the compaq proprietory info) to the new drive in a slave position?
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well it been awhile since i been here but at least i remembered where to go ..
Anyway here is my problem that I am stumped with ....
Reformated a compaq presario 2.1 gig/128ram/40gighd/ with onboard video and sound.
Everything is up and running fine except i cant seem to get the sound to work, says that it is installed and working properly but still doesnt work.
Installed different speakers ..no joy....went to compaq downloaded new software drivers and installed...no joy. Any ideas?
Thanks in advance
I almost hate to ask if the volume control is set to mute so we'll pass on that one.
If there's a headset socket on the front of one of the CD's, can you hear anything through that?
I am trying to install a Cyberdrive x16x12x40 CD-RW into a Compaq Presario 5000 series PC. If no other device is attached to either the IDE or to the power supply, and if the CD-RW isn't attached to the IDE then power will get to the CD-RW. If the CD-RW is attached to the IDE and/or any other device is attached then no power goes to the CD-RW.
Can anyone shed any light on why this is and how I can fix it.
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I have a compaq presario and that is in serious need of a new processer. The one I currently have is a cyrix M II-366 at 250mhz. I origenally had plans to overclock it but I feel it would be best to leave it be and buy a new processer. what I wanted to know is would I have to buy a new motherboard inorder to upgrade it to 1gig? By the way, you would'nt happen to know why it says 366 and runs at 250. All your help is greatly appreciated.
Look in your manual. Compaq has the upgrade path documented very well in it. I really doubt your FSB is at 250MHz tho
Iam wondering if this latop can play all three games of WoW
:HERE ARE THE SPECS FOR THIS LAPTOP:
System Memory (RAM)
Computer Hard Drive Size
Intel® Graphics Media Accelerator 4500M
Up to 797MB (total available)
Yes it can play WoW. The system requirements are as follows:
Intel Pentium 4 1.3 GHz or AMD Athlon XP 1500+ processor
512 MB of RAM
3D video card with Hardware T&L with 32 MB Video RAM
You meet the requirements.
Also, may I direct your attention to the stickies above:
My aunt has a compaq presario desktop pc and for a couple of months she turns on the computer and it takes like a half hour to get to the desktop then it goes really slow.it goes a little faster when i shut off some programs but still not at full speed.it should run fast it has a intel celeron processor 2.66ghz,256 mb ram but it is rather slow.she didnt have any problems with it when she first got it about a year and a half ago.any help will be appreciated.
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