Hey everyone I am having the same problem again as I was having before with my Compaq Presario 5000. It seems to just freeze up when I am on it or not. Sometimes I try to move the mouse to get back into Windows from the screen saver and it does nothing. At all! And sometimes in the middle of surfing the web and listening to music it just freezes up again and I have to hit the power button just to get it back up and running. Can anyone help out with this? I was asked to run MemTest before but I have no idea how to do this, so could someone help out? Also, since I am not a complete newbie, but darn close when it comes to the whole hardware side of computing, how can I tell what is causing interference with what when it comes to the hardware I am running and wether or not the latest drivers are installed? Thanks again and hope to get this resolved quickly.
Compaq Presario 5000
AMD Athlon 901Mhz
eVga GeForce2 mx 400 64MB PCI
Sound Blaster Audigy 2 ZS Platinum
Sony DRU-530 DVD +-Drive
Windows XP Home SP1
I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
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Hi I've had my Compaq Presario V3019AU notebook for while but recently it has started to freeze and they only way to restart is by removing the battery as not even the off botton works,
This started to happen about the same time I started to use a wireless broadband connection but i'm not sure if that is related to that problem.
Hope you can Help
Strange, try... um......
checking for driver errors?
My computer kept freezing, so I recently restored the computer, hoping to erase what I thought was the problem. That was a day or two ago, and I use I use Lavasoft Ad-Aware & CW-Shredder, to make sure my computer is squeaky clean and it still freezes! Do you have any ideas?
You may have a hardware problem- particularly a faulty power supply
This is my System Information.
OS Name Microsoft? Windows Vista™ Home Basic
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MATRIX
System Manufacturer Hewlett-Packard
System Model Compaq Presario C700 Notebook PC
System Type X86-based PC
Processor Intel(R) Celeron(R) CPU 550 @ 2.00GHz, 1995 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.32, 3/19/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Republic of the Philippines
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name Matrix\Jorge
Time Zone Malay Peninsula Standard Time
Total Physical Memory 1,013.41 MB
Available Physical Memory 92.98 MB
Total Virtual Memory 2.23 GB
Available Virtual Memory 1.13 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys
Well, my problem started years ago (Yes i've been suffering for all this years using safemode with networking) when i start he laptop after going to desktop right about 10 - 20 mins. it freezes then after about 50 - 60 secs. the mouse stops too and i don't know the problem please help me i tried System Restore already and if you can help me identify the problem and fix this thanks.
BSOD Results:Read other 4 answers
I purchased a Compaq presario V3617LA laptop a couple of months ago which is running Windows Vista. Here is the problem I have been having:
It frequently freezes for several seconds and then shuts off. This seems to happen when it is attempting to load a web site with many images, though it often happens when only one or two applications are open as well. It is as if only a few MB of the 1024 MB are functioning.
I have run the hard drive diagnostic test, memory test, and did a system reinstallation as well with no success.
That is my main problem. Another minor question... how does one disable the function where touching the touch pad is equivalent to a left mouse click?
Thanks so much for any assistance.
Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more
Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)
If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.
However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.
i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen
Before the problem started was anything added to or installed on the system?
Try booting to Last Known Good or Safe Mode.
Restart the computer during the boot process repeatedly tap "F8" you should get
the Advanced Options.
Let us know if able to get the system to boot with either option.
Cant find the neccessary drivers for the internet have been here
None of the drivers for ethernet or my wireless card work ???
This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.
The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.
Tech Support Guy System Info Utility version 126.96.36.199
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
If any more info is needed let me know!!!
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I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.
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I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.
So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart
My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.
Thank you in advance for any help you can provide
I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
9. (Black screen instead of error message)
then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:
Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more
sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..
Were you at this Hp/Compaq download page ?
Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&
I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?
Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.
Watch the boot up for any recovery messages or take a trip to www.Compaq.com and look up the info for your make/model.
How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.
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ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina
does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...
yeah, it's ancient, but i'm just getting it up and running to sell it. i got it from a friend. ok, my question is- why is the cpu fan missing? and why don't i see a set of pins on the motherboard for the fan?
i thought all cpu's needed a fan, so where's the power supply for it? (the cpu is a pentium 120mhz)
Hi, Kerri Ann!
Not necessarily. A 120MHz may not need a fan on the CPU. It will more likely have a large heatsink, and an exhaust fan at the back.
My Father in Law has a Compaq Presario 5900T. His Hard drive crashed and I put a new 160G drive in it. When I try to restore the computer with the original Compaq restoration CD's it keeps rebooting without ever formatting, partitioning or anything else.
Can someone help? My FIL is bound and determined to continue using this machine. I believe he is afraid of change.
you need the old hard drive
the quick restore disks that come with compaq computers only work with certainpartition and hard drive sizes
to get the 160 gb hard drive to work, you will have to reformat the old hard drive and install everything on it
then copy the drive c partition over to the 160gb hard drive then use a partition program to increase the drive c to 160 gb
I am not near this machine, it's 60 miles away, so I can't look myself, but can anyone tell me if this is one of those pieces of junk that has the BIOS on the Hard Drive, or is it on the Mobo (like normal) ?
The person wants me to rebuild it, and I have never rebuilt a PC that has the BIOS on the HD.
What do I need to watch out for ?
What I usually do is FDISK the HD and then Format it, and go from there.........
Compaq Presario 7470
I believe its a normal setup. However, even if its not the compaq partition is hidden. It is either completely invisible to FDISK or its listed under Non-DOS partitions in FDISK. As long as you don't touch that you'll be just fine.
My landlady's Compaq Presario SR1103WM is acting up and I'm pretty certain it is the PSU going out because the symptoms are the same as my PC had when it's PSU went belly up on me. It starts booting up fine until Windows XP Home starts loading, than it resets. I used a WinXP disk to repair the boot files and MBR with no effect, so we decided to reinstall Windows (been needing to do that anyway). Before doing that though, I was going to try recovering pictures of her grandkids by using a Linux Live CD, and ran into the same problem with it, so that eliminated Windows problems.
To the best of my knowledge, that leaves the PSU (likely) or the memory (possible) as the probable causes. I running Memtest86+ on it tonight to eliminate that cause.
Please correct me if I'm wrong in my diagnosis or if I am missing anything, but if I'm right about the PSU, that brings me to my main problem. I have heard that many Compaq models have proprietary PSUs so that you can't use off-the-shelf parts to replace them and have to buy one from them at a higher price. Is that the case with this model or can I order one from Newegg? I looked up the PC on Compaq's web site, and it didn't even say what PSU it has.
Thank you in advance.
Memtest86+ has compleated 34 cycles with zero errors. Looks like it is the PSU.
hello my laptop started melting charger tips from my sister used an universal charger since it wuz hers then. I checked the universal charger specs and it was not compatible with computer.The charger for my laptop is working perfectly bt when ever charging the tip gets extremely hot untill it starts to melt. I have recently changed the charging port on the motherboard but the laptop is still heating the charger tip. The system is compaq presario v2000 currently running on xp pro. i dnt want to purchase a new motherboard any suggestions on what needs to be changed.
I have a PIII 733mhz Compaq Presario 5900T that I need some help with.
1st thing is that my harddrive is broken and I am looking into getting a replacement for that, but my question is:
What kind of disks does this computer support?
I tried a 160gb samsung disk, but it hangs at compaq logo screen so I guess it's too big. (hoping to be able to change this through a bios update later)
2nd part is that when I found a matching disk, how will I restore bios on it? I have no restore cds left...and I suppose this computer stores a part of its bios on a hidden partition like all other compaqs.
The 384mb ram limit is fine with me since I am gonna run Linspire linux on it.
Anyone that can help? I tried Compaq support and got no help whatsoever.
i just did a fresh install on this compaq laptop w/ win2k pro and i lost several of the add on thingys that compaq added to the laptop.
ie. the volume and scroll options on the keyboard. i went to the compaq site and haven't found the documentation on what the name of the programs or drivers are called for these 2 options.
any help would be nice.
You should have gotten a Restore CD with your laptop. That is the OS and all specific drivers, apps and Compaq features that were on the system. Anytime you install a "fresh" OS, you will lose all that stuff. With Compaq, I think this is not all bad. If you bought the laptop with something other that Win2K, then you are most likely SOL and on your own.
Here we go again, guess I am good at getting stuck on stupid, we bought five of these HP 'debranded' machines. I have a M2NBP-VM CSM mobo. I have almost everything working except the audio. Two errors in device manager PCI device and unknown device. I am suspecting that it has to do with audio since I can't get any audio going period. Yepper done the aau high def audio driver thing, chatted with HP support etc etc ran driver issues into the ground. I am using xp pro sp3, I know these things shipped with MCE and they say there vista ready.....hmmm but no xp drivers. So any of ya'all got some advice? thanx
I bought this compaq presario 1800T from a garage sale and when I first turned it on it took at least 30min. for it to completely boot up and run fine. Cna some tell what to do for it to run faster. Also it has no memory chip and it runs on xp and was designed for ME or 2000.
Im also trying to get internet on it.
how can it run with no memory? You will at least 1 gb of ram to run XP well. 512mb at the minimum to be acceptable.
Read the upgrading/troubleshooting ram guide in the guides forum before installing ram.
read the speeding up computers/system guide in the guides forum to see how to speed up your system. It is old, so bear in mind it really is only good for office work.
It has a built in telephone modem port and a LAN port for internet.
If you want to go WIFI (wireless) you need to buy a WIFI card for it.
I have a Compaq Presario 2700T with problems. When I press the start switch it runs for about five seconds and then shuts off. It doesn't even run long enough to give me any screen image. It does this on every attempt to start the computer now. Prior to that it flashed a blue screen on a previous start attempt but not long enough to read what it said.
Any ideas what is going on?
I took the keypad off and found the heatsink and fan loose from the motherboard. The four soldered nuts that the heatsink and fan mounting plate screw onto are broken off from the motherboard. I am not sure if this is what is causing the problem but it's not good. I tried to start the computer while holding pressure on the loose mounting plate but it did not make any difference.
My Name is Baldeep Singh, i have a problem with my Hp Compaq Presario C700. When i power on the laptop its display is dosen't respond anything but the laptop is running ok because all the led panels are blue and the HDD led also blinks. I tryed my level best but its of no use. i read all the instructions in internet and did as the same but of no use. Came you help me.
Have you tried using an external monitor to see if the problem is with the display?Read other 4 answers
Have a Compaq Presario 1020 - laptop. Info is as follows -
Need a maintenance manual. Any help would be appreciated. Thank you.
Google Compaq for a contact number - ask them to send you a manual..
I need to completely reformat my compaq presario but have no idea how to format it since it is using vista. help help me do it step by step. thank you.
1. turn on computer and tap on F11 repeatedly until the Compaq screen disappears
2. click Advanced Options
3. select system recovery (may say restore the computer to factory settings)
and click recover without backing up files, click next
It will do the rest on its own.
Do this with ONLY mouse, keyboard, monitor and power attached. If you added any parts inside other than ram you will need to remove them to ensure it works properly.
I have a Compaq Presario C74EM which I just installed Win 8 RP. The sound did not work.
Eventually I was able to find and install drivers - sound still didn't work, but after following the advice on a forum post, I put the computer to sleep, waited a few minutes, woke it up, and sound now works.
This computer came with Win Vista home. Supposedly the Compaq Win7 drivers will work with Win8. Compaq (hp) has utilities that will go through any/all drivers, and update to the latest.
Does anyone know how to get this going under Win 8?
presario 1270, win se (non compaq) os, lcd went dim over 2 weeks and then dark while i was still running compaq 98 os. works well on external crt and current os. lcd is working but too dark to use. suspect inverter? or some other problem with backlighting. any suggestions to diagnose or repair would be appreciated. D.Rees
Backlight is out no doubt, screen look fine with flash light held up to it? Not much you can do for that, doubtful you can replace that unless you are pretty seriously technical.
Hello! I am attempting to change a 80mm fan in my Compaq computer. The fan I want to change is, I believe, called the CPU fan. It has a lever next to it and 4 screws holding it down. My question is this: Do I have to move the lever on the side of the fan in order to pull the fan up and proceed to remove the screws or do I just remove the 4 screws? Also, how do I remove the screws considering the awkward position they are in? (I've been working on trying to remove the screws; however, it is difficult to maneuver the screwdriver into the top of the screws to remove them. This is because part of the fan case is above the screws making it necessary to place the screwdriver sideways in order to remove the screws.) Thank you for your response.Read other answers
A mate of mine has just bought himself a Compaq Presario and asked me to give him a hand at getting it up & running so I said I would, (really a classic case of the blind leading the blind). We did get the thing going & connected to ISP so miracles do happen. What I would like to know more about is the partitioned HD that it has. Am I right in thinking it is a backup of some sort.
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Have a Compaq Presario 1020 - laptop. Info is as follows -
Need a maintenance manual. Any help would be appreciated. Thank you.
i have a compaq presario SR5210NX with windows vista home premium ,it has a problem in/windows/system32/ntkrnlpa.exe,the state is 0xc0000225 and the information says the kernel doesnt responde or isnt working .it says introduce the installation disk windows ,but i dont have it and i couldnt enter to the recovery systemRead other answers
What type of my RAM is cheap but works good for my tyoe of computer. I have no idea what to buy. There are different seriall numbers on the RAM. I am preatty sure I need DDR RAM but is that it?? Let me know plz =) Thankies.
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All of a sudden, my Compaq Presario, Windows XP, won't boot up past the black "COMPAQ" screen. None of the keyboard keys respond (we've tried three different keyboards). All the lights light up when we first turn on the computer, but then it just stops at the black screen with boot options, but none of the keys on the keyboard will do anything. Does anyone know what the problem might be?
Have you tried booting into "Safe Mode" to see if its a software/driver issue?Read other 4 answers
computer will not charge only when it wants to. will not start up the power charge and wireless lights come on and the hdd light does not. black screen and the fan does work. computer was shut down and charged over night the next day it would not start up and screen is black.
Without the battery installed and the power adapter plugged in, press and hold down the power button for 10 seconds. Plug in the adapter leave the battery out, does the laptop power up?
Do you get any repeated beeps? Does any fans spin or can you hear any fans running?
I'm trying to reformat my mom's old Compaq Presario SR1303WM. I've set it to boot from the cd-rom and I almost had it. But after deleting the partitions and starting a clean install it would only load the programs to 20%. After that it locked up and wouldn't do anything. I had to shut down and restart.
Now, it won't load from anything. Of course the old OS is gone so it won't start up on the hard drive and it won't boot from the cd. It just keeps going to a black screen with "Error Loading Operating System". Can someone please help me. I know they can't get a new computer and I just want to get a new install on this one to speed it up for them. They had a ton of malware and such on it.
Any help greatly appreciated.
Since HP now owns Compaq, I am not sure what kind of cds you have in order to attempt recovery.
Per HP Support
HP computers that ship with Microsoft Windows XP do not come with recovery CDs. Instead, they use a hidden space (partition) on the hard drive to store the recovery information. The use of a separate partition provides a convenient process that eliminates the use of recovery discs that may be lost or scratched. A system recovery from the hard drive may not be possible in some circumstances. Your computer may contain Recovery Disc Creation software. Recovery discs for Windows XP are available from HP for a minimal cost. See Obtaining Recovery Discs for ordering information.Click to expand...
What kind of disk are you using to attempt restore, and are you using HP's support page?
Are you still set to boot from CD and to attempt to do so FIRST?
Is your BIOS properly identifying your hard drive?
What happens if you unplug the data cable from the hd before trying to boot to cd?
Do you have the "Recovery Console" option at some point during boot?