I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.
I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.
I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.
While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.
The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more
hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking
Hello there thank you for taking the time to help me i really appreciate it..
below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINNT\system... Read more
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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates
First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.
Note: if you need some suggestions on which tools to use, let me know.
Afterwards, test functionally of mouse and keyboard.
If no change, run System Restore, choose a Restore point before the issue started.
Again test behavior of mouse and keyboard.
If the issue has been resolved, go ahead and reinstall windows Updates.
I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L
Any help would be greatly appreciated!
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I've had my desktop for a few years and never had a problem. Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up. The wireless keyboard and mouse do not work, although it appears to boot up correctly. Since I have a password on my computer, I cannot log in or do anything. When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working. I have moved the toggle to different USB ports and this does not appear to make a difference. How do I prevent this from happening?Read other answers
I have installed Windows 8 Release Preview for a month. I installed this OS normally without any problem during installation and I used hardwares normally. I But now, my mouse, keyboard and all USB plugins don't work. When I start my computer, the light on my keyboard turn on and then off when Windows is starting. I have tried many solutions but they don't work. My internet connection plugin works well and my computer still update news from Sport App. What should I do now?
I'm using a desktop computer with Intel Pentium D 3.00GHZ processor. Before I install Win 8 Released Preview, I used Windows 8 Comsumer Preview and no problem happened.
I have a problem with keyboard and mouse as well,I can use both of them in antvirus rescue discs but can't in windows 8 enterprise x64. I have no idea what to do,I tried everything
Thanks in advance
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
Hello Don, and welcome to Eight Forums.
Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?
What brand and model number is the mouse and keyboard, and how are they connected?
What brand and model is your PC?
Hope this helps for now,
I have an eMachine 4262, and recently the keyboard and mouse started not working. I have purchased new ones and they don't work. I have tried the usb and the other kind as well. Please Help, I have info on this computer that I NEED!!!!!.
Before doing anything, I would pull the drive out and connect it to the system you are using now. Copy/backup anything you do not want to lose.
Next you posted you have tried both usb and ps2 and nothing works. Is that correct?
Does the computer notice if you plug in any other usb device?
my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
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I just purchased a hp desktop yesterday from a friend. I set up everything but when I went to turn it on the mouse and keyboard aren't working! I tried doing a reboot but I'm not that great with computers. I also tested the usb outlets and they all are working it's just the mouse and keyboard that aren't. I bought a new USB mouse and that one isn't working either. I can't even open bios with the keyboard
I have an Inspiron E1505 laptop. I was trying to reinstall drivers for my CD drive that was not working properly. I believe I accidentally uninstalled keyboard and mouse drivers. I remember deleting 'upper and lower filters' from the registery. Now when I turn on my laptop, the desktop appears but the mouse and keyboard will not work. I tried plugging in an USB mouse, I get a message that says new hardware found but the mouse still doesn't work. If I need to download drivers, how will I get them to work if the I can't access the mouse or keyboard? BTW - I can't locate my XP CD. I can use the keyboard in F2 mode but not in safe mode. Thanks in advance, JayRead other answers
The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.
The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.
I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.
Anyone else know?
I'm running a HP Pavilion m7571a.
did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.Read other 1 answers
What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.
-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen
Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
I have a microinnovations wireless keyboard/mouse. I've had the keyboard installed for several years and the mouse was uninstalled and replaced with something else. All of a sudden the keyboard stopped working. I uninstalled and reinstalled not realizing that the driver for the mouse was also reinstalled. I turned off my computer and now I have no mouse and no keyboard working. Is there any way I can get into my user account to uninstall the keyboard/mouse that don't work and put in another one?
Thanks for your help.
Get or borrow a non USB keyboard and mouse.
I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
if you could post the system specs of the computer it would help
I have an Asus Laptop model K52J. I just had an update for Windows 7 and after I restarted my PC my keyboard and mouse are not working. Does anyone know how to solve this problem or what F key i have to press to restore from a previous date please?
Hi and welcome to TSF do you have any error flags in device manager ie yellow ! or red XRead other 5 answers
I have an HP desktop computer that i recently recived. The ps/2 mouse and keyboard are not working. I have uninstalled the mouse and keyboard drivers and restarted the computer. Once the computer loads up the mouse will work long enough to click on start and control panel. Then it will stop working.
I downloaded the drivers from the MB website and it will not let me install the drivers due to the drivers xp has is newer than those that i downloaded.
I uninstalled SP 3 to see if that was the problem and it still did not work. I reinstalled SP 2 and that did not help the problem either. I still cannot load the drivers from the manufactors website. When i try to uninstal the device and reboot windows the new driver is automaticly installed. The onoy other option i have not tried is formating the HDD and reinstalling windows. However that is not an option due to no money.
Any help would be awsome.
Try booting into Safe Mode, Does that work? If you can get to Start/Run type SFC /scannow put the XP CD in and it will replace any missing files.
If that fails try a Repair Install
I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?
I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.
Keyboard and mouse are the ones that came with the Dell XPS 7100 system.
I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)
The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.
UEFI Firmware Settings - Boot to from inside Windows 8
I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do?
I rebooted windows to work with Linux for a bit. When I rebooted into windows, I got to the login screen, but the mouse and keyboard simply don't work. The red light under the mouse is dead and the NumLock (or CapsLock) keys do not change the light.
This happened before I reinstalled, and I couldn't fix it.
Now Im stuck in linux....
More or less as the title says.I've already tried every usb port.
Tried a Usb -> PS/2 adapter and that didn't work.
When the computer loads the keyboard seems to work, though when it reaches the password screen it somehow dies..
The mouse seems to work in the password screen and for about 30secs after the comp is loaded..then it dies...
I can now no longer get into my vista boot to change anything (unless there is a way to fix w/o mouse and keyboard)
Is there any possible fixes for this =D?
Is this a desktop or laptop? Have you tried safe mode? Is this at home or office? The easiest fix I have found for this type of issue is using remote desktop to the pc and allowing the drivers to install.Read other 8 answers
First of all my System confiquration:
Motherboard: Asus P5N32-E SLI
CPU: Intel Core 2 Quad at 2.63GHz
RAM: 4GB 800MHz OCZ DDR 2
Graphics Cards: 2 x XFX 8800GTX (factory overclocked, underclocked inside Vista for driver compatiblity)**
Hard disk 1: 150GB WD Raptor SATA (contains Windows Vista )
Hard disk 2: 500GB Seagate SATA2 (Storage)
Hard disk 3: 500GB Seagate SATA2 (Contains Ubuntu)
Primary OS: Ubuntu 8.04 64 Bit
Gaming OS: Windows Vista Home Premium 32-bit
Keyboard: Microsoft Natural Ergonomic 4000
Mouse : Logitech G5 Gaming mouse
** Currently only one graphics card is installed in the system, the other one has began displaying strange behaviour and I need to RMA it for a replacement.
As noted above I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.
I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.
I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet an... Read more
I recently had my Computer formatted due to an error "IMMOUNTABLE_BOOT_VOLUME". I took my computer to my friends where he resolved the problem and formatted my computer, he also put WIndows XP Crystal Edition on it. My computer loads up fine and the mouse, but the mouse and keyboard won't work, it say's USB User Interface found and it says I need to install them, but as my mouse isn't working it won't allow me to install them. What can I do?
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We have been fighting a virus and it was a loosing battle. The computer did work, however. After moving the computer and hooking it back up, it didn't want to start. We pressed "F8" to start in Safe Mode. It started - but not is Safe Mode. When it did come up, the keyboard and mouse were not responding. We switched the them to be sure they weren't in wrong. They still aren't responding. We put ourlaptop mouse in the USB port and it works.
We need to get this system up and running. Please help
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I've tried a few forums and received no help so I'm hoping I've found my place..
I have a Logitech G11 keyboard and a Logitech G5 mouse. Both are USB. They worked fine up until about 3 weeks ago. Both the mouse and keyboard work perfectly fine during BIOS. I can run the setup commands and all that jazz fine. However, once windows boots (I'm running on Windows 7 Home) neither work. The lights on both aren't on and there is no response.
I've thought about the possibility of it being the USB ports but it is not, the keyboard and mouse work fine in other PCs, it detects my external harddrive when I plug it in, and USB keyboards and mice are equally unresponsive once windows is booted. Any help would be greatly appreciated...
PS, if it is a driver problem, how am I supposed to get new drivers without a working mouse or keyboard? This is an aggravating problem because I've replaced every piece of hardware inside my case in the last 6 months except my video card, and some small problem like this always seems to keep my machine from working at all.
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Hello, I dont know if im posting in the right area or if I should even post here with vista 32bit but im desperate to get this fixed. ok While I was trying to uninstall the drivers for my Zune I accidentally uninstalled my mouse and keyboard drivers as well. my USB mouse and keyboard work on startup but as soon as vista boots the mouse no longer recieves any power. I cant logon to any users because theres no way I can click on a user. to the best of my knowledge my Keyboard is also useless can someone please help me?
I currently have a working install on a second harddrive in this computer. I was wondering if there was any way I can access the other windows install from this one and use it to fix the problem? I guess this also means that the problem is due to a driver because the mouse and keyboard work on the new install.Read other 8 answers
Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.
I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.
Went into safe mode and tried scanning it nothing came up but a couple tracking cookies.
Did a diagnostics through the f8 thing on start up.
Tested both the USB keyboard and mouse on another computer. They both work.
Also went into device manager and uninstalled all the USB stuff in there so it would reinstall on start up.
Nothing seems to work. Help would be appreciated!
Hello andrewww. Welcome to the Forum.
Sounds like your USB ports are bad.
Of course, questions that came to my mind: New computer? Old? How long has it been running the OS? How long have the devices worked? I assume this is a desktop.
If you fill out your SYSTEM SPECS under your forum profile a lot of these questions would be answered and you would get better answers.
Have you tested other USB devices, like thumb drives, external drives?
Have you tested all of the USB ports?
I have recently been having issues with booting and drive letters and so on...
i have managed to resolve this issue, i think.
Becuase the OS was showing as being on the drive partition D:\ and data on C:\ I swapped this arround. after doing this i rebooted and found that the USB Keyboard does not work but the USB mouse does work.
I have tried to repair the windows installation but it then takes me to the complete installation stages and i cannot enter the product key because the keyboard is not working. have tried other keyboards that work in other computers.
this is a real strange one. any help would be greatly appreciated.
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My mouse &n keyboard are not working in window 7 desktop computer.
I have updated driver still not working. The problem it had war ps/2 port both mouse and keyboard. I try to update it with driver that I had, after that every thing did not work again both ps/2 and USB port.
Please will i do to solve this problem.
Hi and welcome to TSF what do you mean war ps/2 what is the make and model of your computer and have you tried system restore to a point when it did workRead other 2 answers
So 2 or so years ago one of my computers pooped out on me. If I am remembering correctly at first i got the google re-direct virus but eventually my mouse and keyboard stopped working entirely. They we're wireless, I gave them new batteries and still nothing. I even tried borrowing from my parents to see if it was just the wireless itself thru usb and still nothing. I remember downloading Norton Antivirus (yes, illegally-gasp, and a dumb move I know) just before it all happened (mouse/keyboard issues) so I'm not sure if thats what caused it and I honestly don't remember what all I did at that point to try and fix it. I'm guessing I d/l Norton to try and get rid of the virus but I think it made things worse and maybe it had a virus too? I think I tried setting the date back after the google issue...? At any rate my parents got me a new computer so I just stopped worrying about it but I'd like to get old pictures and videos off of my old one and tried again today to no avail. I tried with my new keyboard and mouse which are usb and nothing. It immediately takes me to the blue screen chkdsk thing and runs through the 5 steps. B/c the keyboard doesn't work I can't just bypass it but it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent even after waiting 3 hours. Any idea what is wrong and how I could fix it? A lil help would be much appreciated. Thanks in advance.
I honestly don't remember what all I did...... takes me to the blue screen chkdsk thing and runs through the 5 steps.....it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent
This would mean there is a problem with the HDD if it can't finish Check Disk. You can remove the HDD from the computer and attach it internally to a desktop computer, Via a USB Adapter or put it in USB Enclosure. If you can access the drive, be sure to do a thorough Anti-Virus scan on the drive before copying any files to the new computer or you will infect that computer too.
I just received a computer for free,
The Conputer is a 'Compaq Deskpro EN'
It is the model with a 733MHz P3 and 10GB HDD.
So; My USB keyboard and mouse does not respond in the already installed Windows XP OS, this means that I cannot type the password in the login screen. My Keyboard/Mouse works when in the BIOS, but nowhere else.
I have also tried using a USB to PS/2 adapter and still nothing.
How can I get them to work in XP?
Thanks for any replies :)
Hello rcss18 & welcome to TSF
Have you tried updating the USB keyboard/mouse drivers?
I'm sorry if this thread has already been sorted but I can't find an answer to my particular problem.
I changed my keyboard and loaded the keyboard driver and since then the keyboard or mouse will not work.
I switch on the pc it boots ok but as I said KB or mouse will not work.
I shut down via power switch to force the pc to ask "start normally, safe mode etc" at this point I can use the keyboard, I then select any of the above, allow the PC to boot, and same problem.
I have tried to "Repair" with Vista disk but I have a Reminder program that is "ontop" so cannot get access to the Repair window because --- thats right KB and mouse will not work.
Can you give me any help please on how to access the control panel, as I feel sure that if I remove the KB driver all will be ok.
I have connected the KB for which I loaded the driver no go. Replaced KB with a no frills one, no go.
I was using a wireless mouse originally and have changed that also to a basic one.
Hello Still Learning, welcome.
Ok so a quick recap; you updated your driver, now neither kb nor mouse work. You tried a different kb and mouse and same problem. Reinstall of Vista did nothing.
If you boot in safe mode does the kb or mouse work? Even if just the mouse, you can fix it.
Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated
Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....Read other 1 answers
While trying to correct a CD/DVDRW drive fault, I have deleted Upper/lower filters in the registry editor which means now there is absolutely no response from the keyboard/mouse. Because of this I cant obviously perform a system restore and I have repeatedly tried restoring to a good configuration point with no results.
My OS is Windows XP home edition and the computer itself is an Acer Aspire T120E.
Any help is greatly appreciated as I have a 3D building model which I have spent a fortnight creating which is due soon for a college project and I cant access it! oops! lol
Oops! - sounds like you deleted the wrong filter references!
All I can suggest you try now is a "Repair Install" using the Windows XP CD (borrow one if you don't have one, but it must be the same version with same service pack):
How to Perform a Windows XP Repair Install
Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
Its probably a hardware problem with the motherboard.
If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.
I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.
Is there any workaround to bring it back to life .
Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.
Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.
If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
This pc is a dell ultra. The key board and mouse work on other computers so I know It is not that. I started up my computer this morning and neither the mouse or keyboard will do anything. I know i am getting power to the mouse because it is lightning up red on the bottom. Obviously the computer is unusable. How can i fix this?
Hi and welcome to TSF do they work in the bios try tapping delete on booting or safe mode try tapping F8 on bootingRead other 3 answers
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I do have a Windows 10 install USB.
I don't have any restore points.
I have tried restarting many times - with and without the keyboard and mouse attached.
How can I "reset" the input drivers?
I have a Dell Dimension 3000 that was not used for a year or so. I am trying to use it again. The mouse does not work at all and only the enter key and a few F keys work.
Thank you for writing to the Dell Community Forum.
Please reseat the cables for the mouse and keyboard and check the status. If it is still not working, try this keyboard and mouse on another system. Also let us know if you are using a USB or PS/2 keyboard and mouse.
I'm not sure which forum I should put this in but here it is...My son has an HP laptop. Suddenly the mouse pad and keyboard aren't working. When the computer is first turned on, the mouse pad will work. I can go online and anywhere with the mouse pad but as soon as I click a button on the keyboard the mouse stops working and the keyboard won't do anything at all. I can plug a mouse in to the usb port and it works fine but still no keyboard. Do I need new drivers? Maybe somehow they were uninstalled...but don't understand why the mousepad will work until I try the keyboard. Thanks in advance for any help! It's a Compaq nc6320 XP professional
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I have a USB mouse and keyboard, and I have them in my PS/2 ports because my Windows 7 does not see them in the USB-ports.
I bought a wireless Mouse and Keyboard, and they can not be seen by my computer, and they can not be in the ps/2 port.
I have no idea why not, but it would be no problem if my computer could see USB-input devices.
I bought a Wacom Bamboo tablet a few months ago, and it also won't work on my windows 7.
They all work on my other HDD, so it is not a broken USB port.
All my other USB-devices (Stick, DVD-burner, USB chargers, External HDD, Etc.)
The only things that do not work are input devices like my mouse, keyboard and pen tablet.
I hope someone can help me.
I don't if this will fix your problem. When I went to a wireless mouse and keyboard, they wouldn't work also. I found the problem to be is that the usb receiver on my tower wasn't able to pick up the signal. To fix the problem I plugged the receiver in a usb extension cord. This lets the mouse and keyboard to transmit the signal to the usb receiver. No obstructions between the computer and mouse/keyboard. Hope this solves your problem.Read other 1 answers