I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.
I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.
I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.
While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.
The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more
hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking
Hello there thank you for taking the time to help me i really appreciate it..
below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINNT\system... Read more
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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates
First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.
Note: if you need some suggestions on which tools to use, let me know.
Afterwards, test functionally of mouse and keyboard.
If no change, run System Restore, choose a Restore point before the issue started.
Again test behavior of mouse and keyboard.
If the issue has been resolved, go ahead and reinstall windows Updates.
I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L
Any help would be greatly appreciated!
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I've had my desktop for a few years and never had a problem. Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up. The wireless keyboard and mouse do not work, although it appears to boot up correctly. Since I have a password on my computer, I cannot log in or do anything. When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working. I have moved the toggle to different USB ports and this does not appear to make a difference. How do I prevent this from happening?Read other answers
I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.
Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.
I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.
Is there any workaround to bring it back to life .
Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.
Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.
If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
My mouse &n keyboard are not working in window 7 desktop computer.
I have updated driver still not working. The problem it had war ps/2 port both mouse and keyboard. I try to update it with driver that I had, after that every thing did not work again both ps/2 and USB port.
Please will i do to solve this problem.
Hi and welcome to TSF what do you mean war ps/2 what is the make and model of your computer and have you tried system restore to a point when it did workRead other 2 answers
Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.
I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.
Went into safe mode and tried scanning it nothing came up but a couple tracking cookies.
Did a diagnostics through the f8 thing on start up.
Tested both the USB keyboard and mouse on another computer. They both work.
Also went into device manager and uninstalled all the USB stuff in there so it would reinstall on start up.
Nothing seems to work. Help would be appreciated!
Hello andrewww. Welcome to the Forum.
Sounds like your USB ports are bad.
Of course, questions that came to my mind: New computer? Old? How long has it been running the OS? How long have the devices worked? I assume this is a desktop.
If you fill out your SYSTEM SPECS under your forum profile a lot of these questions would be answered and you would get better answers.
Have you tested other USB devices, like thumb drives, external drives?
Have you tested all of the USB ports?
What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.
-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen
Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
This pc is a dell ultra. The key board and mouse work on other computers so I know It is not that. I started up my computer this morning and neither the mouse or keyboard will do anything. I know i am getting power to the mouse because it is lightning up red on the bottom. Obviously the computer is unusable. How can i fix this?
Hi and welcome to TSF do they work in the bios try tapping delete on booting or safe mode try tapping F8 on bootingRead other 3 answers
Okay so this is my wifes computer, its an old, Dell dimension 2400.
Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.
she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.
after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.
however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.
also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^
dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled
after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there
if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows
if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)
Hello, I`m new here, so i hope i can find a little help in this one.
I have a brand new computer (Intel I7 940) with a 700W Fortron Epsilon, mainboard Gigabyte X58. Got WIndows XP SP3 and everything works fine. Except for my mouse. I got a wireless setup keyboard and mouse from A4Tech, plugged them in, keyboard is working fine, but mouse not. I thought it was a mouse problem, so i bought a wired USB mouse....same problem - keyboard is working, mouse not. I plugged in almost everything you can imagine in my USB ports (all of them) and hardware such as ext HDD, Flash memory are working perfectly. This computer insist to block only my mouse. Interesting that when i plug in a mouse, windows sais Hadrware installed, everything ok. But not ok, mouse not working.
Please help, i`ve uninstalled USB, reinstalled intel chipset drivers many times, different versions, checked BIOS setup everthinh enabled....Help.
I had a similar issue with my Logitech MX3000 keyboard/mouse combo. The receiver has two cables (one for mouse, one of kb) and when they are both plugged in using USB, the mouse won't work. Using a USB to PS2 converter on either cable, and it works fine.Read other 2 answers
hi ok i have a dell optiplex gx280 that i am trying to fix the problem is the mouse and keyboard do not work.This dell pc only had usb ports and i believe the usb drivers are corrupt or that it has a nasty virus anyway the keyboard and mouse do not work at any point even at start up.
1,i can not go into the bios setup
2,i can not go into safe mode
3,i bought a pci ps/2 card but the ps/2 mouse and keyboard do not work.
4, i have removed the cmos battery but still nothing.
5, i can not start a windows repair disk as it does not boot from this and i can not change it due to no keyboard .
6, i created a windows xp recovery floppy but after the first floppy disk asks for disk 2 and then to press enter .... keyboard doesnt work so stops there.
7,i have tried every usb port and nothing. the usb keyboard and mouse does work tried on another pc.
8, i have also tried another hardrive but it doesn't pick it up says the hardrive is missing??
I think that is all what i have done and tried and before someone says i cant log in either as the mouse or keyboard does not work! so many people will miss this.
if anyone does no how to fix this problem please contact me message me etc i havent a clue what to try now. please dont send stupid answers thanks
I need to reinstall vista after pc crashed after installing sp1. Keyboard lights up when i power on but then nothing. Its plugged in right after looking on the net i removed battery from motherboard and got msg saying ps/2 not connected but it is. I only need to press 1 button to reintall vista and its driving me mad haha any ideas please i have tried other keyboards.
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Hay guys Whats up please help me ou with my problem!, Ok first of all please move my post to Hardware if thisIs a Hardware issue.Note:I am using PS/2 Mouse and Keyboard Problem: When i start my system my Mouse and Keyboard stop workingSolution's Tried:*Unplug and replug(Didnt work)*Trying to go into safe mode(Didnt work)*Trying to enter bios(Didnt work)So i reseted the bios using cmos battery wich allowed me to enter bios and check everything was okBut after i exit same problemSo what i did - i removed the keyboard and mouse started working(I am using On-Screen Keyboard now)I was not sure if this a Hardware or Software issue since mouse works fine untill i plug the keyboardAny help would be appreciated ^_^
You may need to Change the CMOS BatteryRead other 9 answers
I am having problems with a PS/2 keyboard and mouse not working. I can get them to work through a USB to PS/2 adapter but it doesn't work until Windows (XP) boots, so I can't get into the BIOS and I can't boot from CD.
It seems the PS/2 ports are fried, but using USB is only OK once Windows is up and running.
If I clear CMOS I can access the BIOS once but after changing to 'boot from CD' and 'save and exit' the keyboard stops working and I can't 'press any key to boot from CD'. Once the Windows screen comes up the mouse/keyboard works again. The motherboard is Abit KV-85 and I want to reinstall Windows after a bad virus attack.
Is there something in BIOS I have missed that will enable this USB mouse/keyboard to work?
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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?
I have a relatively new Dell computer that was, up until recently networked wih 4 other computers. My roommate who did the networking did something to the computer so that he could control everything from his laptop (when the password screen popped up, he had to use his wireless keyboard from his laptop to enter it into the Dell).
Here is my problem - my roommate moved out (and very far away) and when I go to turn on my Dell computer now, the password screen pops up, but the mouse and keyboard that is plugged in do not work. I've tried a USB keyboard and a PS2 keyboard and neither work.
I know the password, but is there anything I can do to enable my keyboard and mouse?
Any help would be greatly appreciated.
Only thing I can think of is to check the BIOS settings and I'm not even sure which settings you'd look for. Even though your roommate has moved, are you still in contact? Given the small amount of information you're probably able to post (i.e. if you're not able to log into your PC you can't very well tell us what the settings are) your roommate would probably be the best to give you advice.
My keyboard and mouse suddenly stopped working although I am able to ctrl-alt-del but the arrow keys or mouse will not work. I have not loaded any new applications or devices nor have I made any changes. I am able to uilize both keypad and mouse while running in safe mode. Not sure what is going on. The laptop info is below:
Asus: model K50IJ
Windows 7 Home Premium Service pack 1
Pentium Dual core CPU 2.20 GHZ
64 bit operating system
Not sure what else you may need but any help would be appreciated!
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I have an e-machines 420 which initially seemed to have a power issue i.e. it wouldn't power on. After checking all power connectors internally the machine would boot. BUT the ps2 mouse and keyboard would not respond, and the capslock light would flash repeatedly. Also tried USB mouse and keyboard on all usb ports with the exact same result.
After a lot of research, it appeared it could be either the motherboard, so a new Asrock P4i65g was purchased and installed - but the problem remained. So more research, and a new power supply was installed ... but hte problem still remains.
Please help - this is my retired parents pc, we've spent £80 already and who knows how many hours trying to resove this problem.
Any advice gratefully recieved.
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my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
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Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
Please do give me some help. I have work to do and this computer is all I have
I have an Asus Laptop model K52J. I just had an update for Windows 7 and after I restarted my PC my keyboard and mouse are not working. Does anyone know how to solve this problem or what F key i have to press to restore from a previous date please?
Hi and welcome to TSF do you have any error flags in device manager ie yellow ! or red XRead other 5 answers
I'm not sure which forum I should put this in but here it is...My son has an HP laptop. Suddenly the mouse pad and keyboard aren't working. When the computer is first turned on, the mouse pad will work. I can go online and anywhere with the mouse pad but as soon as I click a button on the keyboard the mouse stops working and the keyboard won't do anything at all. I can plug a mouse in to the usb port and it works fine but still no keyboard. Do I need new drivers? Maybe somehow they were uninstalled...but don't understand why the mousepad will work until I try the keyboard. Thanks in advance for any help! It's a Compaq nc6320 XP professional
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I just received a computer for free,
The Conputer is a 'Compaq Deskpro EN'
It is the model with a 733MHz P3 and 10GB HDD.
So; My USB keyboard and mouse does not respond in the already installed Windows XP OS, this means that I cannot type the password in the login screen. My Keyboard/Mouse works when in the BIOS, but nowhere else.
I have also tried using a USB to PS/2 adapter and still nothing.
How can I get them to work in XP?
Thanks for any replies :)
Hello rcss18 & welcome to TSF
Have you tried updating the USB keyboard/mouse drivers?
Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!
P.S. If you were wondering how I was typing this I'm doing it on my iPod
Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.
The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.
I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.
Anyone else know?
I'm running a HP Pavilion m7571a.
did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.Read other 1 answers
First of all my System confiquration:
Motherboard: Asus P5N32-E SLI
CPU: Intel Core 2 Quad at 2.63GHz
RAM: 4GB 800MHz OCZ DDR 2
Graphics Cards: 2 x XFX 8800GTX (factory overclocked, underclocked inside Vista for driver compatiblity)**
Hard disk 1: 150GB WD Raptor SATA (contains Windows Vista )
Hard disk 2: 500GB Seagate SATA2 (Storage)
Hard disk 3: 500GB Seagate SATA2 (Contains Ubuntu)
Primary OS: Ubuntu 8.04 64 Bit
Gaming OS: Windows Vista Home Premium 32-bit
Keyboard: Microsoft Natural Ergonomic 4000
Mouse : Logitech G5 Gaming mouse
** Currently only one graphics card is installed in the system, the other one has began displaying strange behaviour and I need to RMA it for a replacement.
As noted above I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.
I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.
I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet an... Read more
We have been fighting a virus and it was a loosing battle. The computer did work, however. After moving the computer and hooking it back up, it didn't want to start. We pressed "F8" to start in Safe Mode. It started - but not is Safe Mode. When it did come up, the keyboard and mouse were not responding. We switched the them to be sure they weren't in wrong. They still aren't responding. We put ourlaptop mouse in the USB port and it works.
We need to get this system up and running. Please help
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I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
I've tried a few forums and received no help so I'm hoping I've found my place..
I have a Logitech G11 keyboard and a Logitech G5 mouse. Both are USB. They worked fine up until about 3 weeks ago. Both the mouse and keyboard work perfectly fine during BIOS. I can run the setup commands and all that jazz fine. However, once windows boots (I'm running on Windows 7 Home) neither work. The lights on both aren't on and there is no response.
I've thought about the possibility of it being the USB ports but it is not, the keyboard and mouse work fine in other PCs, it detects my external harddrive when I plug it in, and USB keyboards and mice are equally unresponsive once windows is booted. Any help would be greatly appreciated...
PS, if it is a driver problem, how am I supposed to get new drivers without a working mouse or keyboard? This is an aggravating problem because I've replaced every piece of hardware inside my case in the last 6 months except my video card, and some small problem like this always seems to keep my machine from working at all.
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wonder if somebody could help me?
i have an acer 5315 which has been reverted back to windows xp pro
the problem is like a fool i was trying to delete a registry entry as my cd/dvd drive was playing up but i now have found out i have actually deleted the mouse and keyboard reg keys and when i start computer mouse is ok once windows actually starts up the keyboard ad mouse will not work tries using a usb mouse with no luck.
the last resort i tried to reinstall windows but once i insert disc i get an error invalid ini.file boot ini from c:/windows then the computer resumes to windows desktop and with same problems.
i can not use either keyboard or mouse and can not boot from installation cd i think from this i am in the brown stuff but i am hoping somebody else will have a solution to this i am not worried about anything thats on thr hard drive is there any other way to fix this
thanks in advance
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I built a computer about 3 months ago and began having a temperature problem, I opened up the case and found that the plastic bkt on the motherboard that holds the heatsink down, had a broken tab... i took the motherboard out, took of the bkt, fixed it and put everything back together. My problem now is that when i boot up the computer, it will boot up to windows, but my mouse and keyboard are dead. Ive tried unplugging everything, just plugging one or the other in but no luck. Anybody have any suggestions?
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While trying to correct a CD/DVDRW drive fault, I have deleted Upper/lower filters in the registry editor which means now there is absolutely no response from the keyboard/mouse. Because of this I cant obviously perform a system restore and I have repeatedly tried restoring to a good configuration point with no results.
My OS is Windows XP home edition and the computer itself is an Acer Aspire T120E.
Any help is greatly appreciated as I have a 3D building model which I have spent a fortnight creating which is due soon for a college project and I cant access it! oops! lol
Oops! - sounds like you deleted the wrong filter references!
All I can suggest you try now is a "Repair Install" using the Windows XP CD (borrow one if you don't have one, but it must be the same version with same service pack):
How to Perform a Windows XP Repair Install
I have installed Windows 8 Release Preview for a month. I installed this OS normally without any problem during installation and I used hardwares normally. I But now, my mouse, keyboard and all USB plugins don't work. When I start my computer, the light on my keyboard turn on and then off when Windows is starting. I have tried many solutions but they don't work. My internet connection plugin works well and my computer still update news from Sport App. What should I do now?
I'm using a desktop computer with Intel Pentium D 3.00GHZ processor. Before I install Win 8 Released Preview, I used Windows 8 Comsumer Preview and no problem happened.
I have a problem with keyboard and mouse as well,I can use both of them in antvirus rescue discs but can't in windows 8 enterprise x64. I have no idea what to do,I tried everything
Thanks in advance
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
Hello Don, and welcome to Eight Forums.
Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?
What brand and model number is the mouse and keyboard, and how are they connected?
What brand and model is your PC?
Hope this helps for now,
So 2 or so years ago one of my computers pooped out on me. If I am remembering correctly at first i got the google re-direct virus but eventually my mouse and keyboard stopped working entirely. They we're wireless, I gave them new batteries and still nothing. I even tried borrowing from my parents to see if it was just the wireless itself thru usb and still nothing. I remember downloading Norton Antivirus (yes, illegally-gasp, and a dumb move I know) just before it all happened (mouse/keyboard issues) so I'm not sure if thats what caused it and I honestly don't remember what all I did at that point to try and fix it. I'm guessing I d/l Norton to try and get rid of the virus but I think it made things worse and maybe it had a virus too? I think I tried setting the date back after the google issue...? At any rate my parents got me a new computer so I just stopped worrying about it but I'd like to get old pictures and videos off of my old one and tried again today to no avail. I tried with my new keyboard and mouse which are usb and nothing. It immediately takes me to the blue screen chkdsk thing and runs through the 5 steps. B/c the keyboard doesn't work I can't just bypass it but it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent even after waiting 3 hours. Any idea what is wrong and how I could fix it? A lil help would be much appreciated. Thanks in advance.
I honestly don't remember what all I did...... takes me to the blue screen chkdsk thing and runs through the 5 steps.....it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent
This would mean there is a problem with the HDD if it can't finish Check Disk. You can remove the HDD from the computer and attach it internally to a desktop computer, Via a USB Adapter or put it in USB Enclosure. If you can access the drive, be sure to do a thorough Anti-Virus scan on the drive before copying any files to the new computer or you will infect that computer too.
Hello, I dont know if im posting in the right area or if I should even post here with vista 32bit but im desperate to get this fixed. ok While I was trying to uninstall the drivers for my Zune I accidentally uninstalled my mouse and keyboard drivers as well. my USB mouse and keyboard work on startup but as soon as vista boots the mouse no longer recieves any power. I cant logon to any users because theres no way I can click on a user. to the best of my knowledge my Keyboard is also useless can someone please help me?
I currently have a working install on a second harddrive in this computer. I was wondering if there was any way I can access the other windows install from this one and use it to fix the problem? I guess this also means that the problem is due to a driver because the mouse and keyboard work on the new install.Read other 8 answers
I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
if you could post the system specs of the computer it would help
I have an HP desktop computer that i recently recived. The ps/2 mouse and keyboard are not working. I have uninstalled the mouse and keyboard drivers and restarted the computer. Once the computer loads up the mouse will work long enough to click on start and control panel. Then it will stop working.
I downloaded the drivers from the MB website and it will not let me install the drivers due to the drivers xp has is newer than those that i downloaded.
I uninstalled SP 3 to see if that was the problem and it still did not work. I reinstalled SP 2 and that did not help the problem either. I still cannot load the drivers from the manufactors website. When i try to uninstal the device and reboot windows the new driver is automaticly installed. The onoy other option i have not tried is formating the HDD and reinstalling windows. However that is not an option due to no money.
Any help would be awsome.
Try booting into Safe Mode, Does that work? If you can get to Start/Run type SFC /scannow put the XP CD in and it will replace any missing files.
If that fails try a Repair Install
I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do?
Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated
Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....Read other 1 answers