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USB Mouse is not working, yet keyboard is working

Q: USB Mouse is not working, yet keyboard is working

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.

RELEVANCY SCORE 200
Preferred Solution: USB Mouse is not working, yet keyboard is working

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A: USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 79.2

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 74.8

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 74.8

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 74.4

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 73.6

I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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RELEVANCY SCORE 72.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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RELEVANCY SCORE 72

Hey

First of all my System confiquration:

Motherboard: Asus P5N32-E SLI
CPU: Intel Core 2 Quad at 2.63GHz
RAM: 4GB 800MHz OCZ DDR 2
Graphics Cards: 2 x XFX 8800GTX (factory overclocked, underclocked inside Vista for driver compatiblity)**
Hard disk 1: 150GB WD Raptor SATA (contains Windows Vista )
Hard disk 2: 500GB Seagate SATA2 (Storage)
Hard disk 3: 500GB Seagate SATA2 (Contains Ubuntu)
Primary OS: Ubuntu 8.04 64 Bit
Gaming OS: Windows Vista Home Premium 32-bit
Keyboard: Microsoft Natural Ergonomic 4000
Mouse : Logitech G5 Gaming mouse

** Currently only one graphics card is installed in the system, the other one has began displaying strange behaviour and I need to RMA it for a replacement.


As noted above I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet an... Read more

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RELEVANCY SCORE 72

Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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RELEVANCY SCORE 72

My brother's and my pc have both come down with the same bizarre issue. Keyboard and mouse stop responding once windows boots. Our keyboards are both backlit, so I can see that they both shut off once windows logs in. Tried different periferals, different ports so it's definitely not a hardware issue. The only common software on both PC's are our antivirus, office 365 and two gaming clients. Assuming the antivirus is to blame, I don't know how to uninstall without using the mouse and keyboard. Trying to uninstall by the recovery command prompt bit can't figure it out. Don't really want to wipe both PC's. thanks guys.

Sent from my BLA-L29 using Tapatalk
 

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RELEVANCY SCORE 72

Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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RELEVANCY SCORE 72

my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

A:USB mouse not working but keyboard does

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RELEVANCY SCORE 72

I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

A:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.

-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen

Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
 

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RELEVANCY SCORE 72

The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.

The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.

I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.

Anyone else know?

I'm running a HP Pavilion m7571a.

A:Mouse & Keyboard not working

did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.

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RELEVANCY SCORE 72

I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

A:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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HEY PEOPLE SO I WAS TRYING TO FIX MY DVD DRIVE PROBLEM WHICH WAS IF I PUT A DVD IN IT WOULD PICK IT UP.SO AFTER LOOKING AT DIFFERNT FORUMS.SOME1 SAID TO DELETE UPPER AND LOWER FILTERS CAN REMEMBER EXACTLY WHERE IT WAS.SO AFTER THT MY PC CRASHED I RESTARTED IT AND MY MOUSE AND KEYBOARD DONT WORK.I KNOW ITS NOT A USB PORT FAULT CAUSE IT READS`MY IPOD.THE KEYBOARD WORKS IN BIOS SETUP.I HAVE TRIED RESETING BIOS MANUALLY IT HASNT WORK.COULD ANY1 HELP.WOULD BE ETERNALLY GRATEFULL A NEED MY PC GOD DAM IT!!
 

A:Keyboard and mouse not working help!!!!

We often forget that a system restore or a last known configuration just might fix the
problem.

How to start your computer by using the Last Known Good Configuration feature
To start your computer by using the Last Known Good Configuration feature, follow these steps:
Start your computer.
When you see the "Please select the operating system to start" message, press the F8 key.
When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
 

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RELEVANCY SCORE 72

Once I get to my desktop I cannot use my keyboard, touchpad, or a mouse. So my computer is totally useless. I want to try a system restore but can't. I've tried starting in safe mode and it does the same thing. I pushed F12 to enter boot mode and I tested my mouse, keyboard, and system. They all checked out ok. The keyboard and mouse even operated in this mode but once I exited to the desktop they quit. (My CD also said it tested fine but I know this isn't true since it hasn't for sometime and I think I just need to repair the driver for it.)

Please any help or guidance would be greatly appreciated!

A:Please help, keyboard and mouse not working

Hi cbspon,See if any of these things will help you further:Go into the BIOS by hitting the Del key during bootup. Click down to PnP/PCI and hit enter. Then check if the "Resources controlled by" is set to Auto. If not, set it to Auto. Then "Esc" back to the previous menu and select "User Password". See if it is set or disabled or requires an entry.Are you using a ps/2 mouse/keyboard or usb? Does the alternative work?If the above doesn't help, you may wish to replace or refresh the CMOS battery. This step can involve losing all your settings, so you may wish to read more about this step before taking it. For laptops this is not as straightforward as for towers and desktops. Please see these two articles: http://murfsgarage.cybertechhelp.com/cmos.htmhttp://www.computerhope.com/issues/ch000976.htmZllio

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RELEVANCY SCORE 72

Hello,

I'm having an issue with my mouse and keyboard. It started when I unplugged my headphones and plugged it back in. It caused my mouse and keyboard to not work and then turn off. My mouse is plugged into my keyboard so when ever I unplug my mouse and plug it back in they both turn on, then immediately turn back off. I tried to restart my computer but when I'm on the Windows 10 start screen the mouse and keyboard turn on then off again. I can't get it to stay on and work.
 

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RELEVANCY SCORE 72

I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system.

I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)

A:Keyboard and mouse not working

Hello Rich,

The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.

UEFI Firmware Settings - Boot to from inside Windows 8

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RELEVANCY SCORE 72

had; a major malware hijack trying to run on computer...used malwarebytes and it found 21 infections...deleted them from quarantine list....now on reboot i cannot control my mouse and keyboard...I know some people will respond with some answer but keep in mind i cannot move the cursor or go up or down with the key board keys....
any help would be appreciated. thanks..
 

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RELEVANCY SCORE 72

So I reseted my old desktop (removing all my downloaded apps but not files).

I already had Windows 10 but my keyboard and mouse worked before the reset.

But afterwords when it was completed, my mouse isn't visible but only for 5 seconds in the beginning I could move it but after that it's disappeared/could be used and my keyboard doesn't seem to work.

However my keyboard did work when I went to bios. I tried to use utility partion but I couldnt, it states try F1 to retry and F2 to go to set up.

Please help
(every computer of mine isn't functioning, is this computer karma)
 

A:Keyboard and mouse not working after M

Oops the title was suppose to say after reset.
 

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RELEVANCY SCORE 72

I am looking for help, I just changed a motherboard from my Laptop everything works ok but the keyboard and the mouse pad, I have checked the connection on both and they are ok, in fact when I turn on the Laptop I could press the F2 to get into the BIOS no problem, I could also use the arrows on the keyboard to move from up, down, left and right. no problem but I could not use it after I get out from the BIOS. right now I am using a Keyboard and mouse via USB. PLEASE HELP.
Do I need to do something in the BIOS
 

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RELEVANCY SCORE 72

Hello, I`m new here, so i hope i can find a little help in this one.

I have a brand new computer (Intel I7 940) with a 700W Fortron Epsilon, mainboard Gigabyte X58. Got WIndows XP SP3 and everything works fine. Except for my mouse. I got a wireless setup keyboard and mouse from A4Tech, plugged them in, keyboard is working fine, but mouse not. I thought it was a mouse problem, so i bought a wired USB mouse....same problem - keyboard is working, mouse not. I plugged in almost everything you can imagine in my USB ports (all of them) and hardware such as ext HDD, Flash memory are working perfectly. This computer insist to block only my mouse. Interesting that when i plug in a mouse, windows sais Hadrware installed, everything ok. But not ok, mouse not working.

Please help, i`ve uninstalled USB, reinstalled intel chipset drivers many times, different versions, checked BIOS setup everthinh enabled....Help.

A:USB keyboard working, USB mouse not!

I had a similar issue with my Logitech MX3000 keyboard/mouse combo. The receiver has two cables (one for mouse, one of kb) and when they are both plugged in using USB, the mouse won't work. Using a USB to PS2 converter on either cable, and it works fine.

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RELEVANCY SCORE 72

I am using a Windows 10 os
Mercury g41 mother board
Intel dual core E5700 3.0Ghz
My system isn't recognizing usb keyboards it's behaving weird it's covering 80%screen, the screen is yellowish, it isn't going into bios setup if I try to enter into bios the screen goes blank, I tried using new keyboard but no change, the keyboards are working in other system. Ps2 keyboard is working fine
 

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RELEVANCY SCORE 72

I have bought a hp Compaq elite 8200 sff with a i5 2500
But my keyboard and mouse are not working
They only work in the bios and in the Windows setup They just turn off and do nothing, i have tried Every USB port and safe mode but that just Said that i need to complete the setup first, which wasnt possible in safe mode.
https://m.imgur.com/a/Ph5JD These are All my bios settings
Thanks in advance for helping

Greetings Damian

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RELEVANCY SCORE 72

HELP! My computer is not recognizing my mouse or keyboard. I have read lot of [COLOR=green !important][COLOR=green !important]forums[/COLOR][/COLOR] that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

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RELEVANCY SCORE 72

My desktop PC has been playing up lately and refuses to hibernate however I only mention that in passing in case it has anything to do with my bigger problem which is that neither the keyboard or mouse will work although they both work if I plug them into the USB port on my laptop which I am now using. I have tried three different mice on the desktop including a PS/2 mouse but none seem to work either in Windows or prior to Windows being installed and hence I cannot boot into the BIOS page or attempt to fix this problem by booting to a Windows recovery disc (press any key to boot to CD) and I am stuck at the Windows log into accounts page with no hope of getting any further. For the record I can access files on the computer from this laptop which is on the same network so there doesn't seem to be anything else wrong with the desktop PC. Any suggestions gratefully appreciated as I am running out of ideas and patience!!
 

A:Keyboard and mouse not working

It's a relatively old desktop running Windows XP with SP3.
 

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RELEVANCY SCORE 72

HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?

5ndr5
 

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RELEVANCY SCORE 72

I'm not sure which forum I should put this in but here it is...My son has an HP laptop. Suddenly the mouse pad and keyboard aren't working. When the computer is first turned on, the mouse pad will work. I can go online and anywhere with the mouse pad but as soon as I click a button on the keyboard the mouse stops working and the keyboard won't do anything at all. I can plug a mouse in to the usb port and it works fine but still no keyboard. Do I need new drivers? Maybe somehow they were uninstalled...but don't understand why the mousepad will work until I try the keyboard. Thanks in advance for any help! It's a Compaq nc6320 XP professional
 

A:keyboard and mouse pad not working

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RELEVANCY SCORE 72

I am having problems with a PS/2 keyboard and mouse not working. I can get them to work through a USB to PS/2 adapter but it doesn't work until Windows (XP) boots, so I can't get into the BIOS and I can't boot from CD.
It seems the PS/2 ports are fried, but using USB is only OK once Windows is up and running.
If I clear CMOS I can access the BIOS once but after changing to 'boot from CD' and 'save and exit' the keyboard stops working and I can't 'press any key to boot from CD'. Once the Windows screen comes up the mouse/keyboard works again. The motherboard is Abit KV-85 and I want to reinstall Windows after a bad virus attack.
Is there something in BIOS I have missed that will enable this USB mouse/keyboard to work?
 

A:Keyboard/mouse not working

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RELEVANCY SCORE 72

Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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RELEVANCY SCORE 72

More or less as the title says.I've already tried every usb port.
Tried a Usb -> PS/2 adapter and that didn't work.
When the computer loads the keyboard seems to work, though when it reaches the password screen it somehow dies..
The mouse seems to work in the password screen and for about 30secs after the comp is loaded..then it dies...
I can now no longer get into my vista boot to change anything (unless there is a way to fix w/o mouse and keyboard)

Is there any possible fixes for this =D?

A:Keyboard & Mouse Not Working.

Is this a desktop or laptop? Have you tried safe mode? Is this at home or office? The easiest fix I have found for this type of issue is using remote desktop to the pc and allowing the drivers to install.

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RELEVANCY SCORE 72

Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
 

A:Keyboard and mouse not working

Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=277550
 

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RELEVANCY SCORE 72

I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
 
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
 
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do? 

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I need to reinstall vista after pc crashed after installing sp1. Keyboard lights up when i power on but then nothing. Its plugged in right after looking on the net i removed battery from motherboard and got msg saying ps/2 not connected but it is. I only need to press 1 button to reintall vista and its driving me mad haha any ideas please i have tried other keyboards.
 

A:keyboard and mouse not working

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RELEVANCY SCORE 72

I have bought a hp Compaq elite 8200 sff with a i5 2500
But my keyboard and mouse are not working
They only work in the bios and in the Windows setup They just turn off and do nothing, i have tried Every USB port and safe mode but that just Said that i need to complete the setup first, which wasnt possible in safe mode.
https://m.imgur.com/a/Ph5JD These are All my bios settings
Thanks in advance for helping

Greetings Damian

A:Keyboard and mouse not working

In the Bios, go to Advanced tab/Onboard Devices and Device Options.
Look for Legacy USB or keyboard, if it is disabled, using your Arrow and Enter key, Enable it, Save and Exit.

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Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
 

A:ps/2 mouse and keyboard not working

Its probably a hardware problem with the motherboard.

If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
 

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RELEVANCY SCORE 72

Okay so this is my wifes computer, its an old, Dell dimension 2400.

Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.

she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.

after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.

however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.

thanks :3

also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^
 

A:PS/2 Keyboard and Mouse not working.

dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled

after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there

if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows

if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)
 

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I built a computer about 3 months ago and began having a temperature problem, I opened up the case and found that the plastic bkt on the motherboard that holds the heatsink down, had a broken tab... i took the motherboard out, took of the bkt, fixed it and put everything back together. My problem now is that when i boot up the computer, it will boot up to windows, but my mouse and keyboard are dead. Ive tried unplugging everything, just plugging one or the other in but no luck. Anybody have any suggestions?
 

A:no keyboard or mouse working

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HPDV4000 xppro i mouse & keyboard sluggish
 

A:keyboard & mouse not working

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And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.

I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.

Is there any workaround to bring it back to life .
Thanks
 

A:PS2 Keyboard and Mouse Not Working Any More...

Hi mate!

Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.

Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.

If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
 

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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Hi All,

I have recently been having issues with booting and drive letters and so on...
i have managed to resolve this issue, i think.

Becuase the OS was showing as being on the drive partition D:\ and data on C:\ I swapped this arround. after doing this i rebooted and found that the USB Keyboard does not work but the USB mouse does work.

I have tried to repair the windows installation but it then takes me to the complete installation stages and i cannot enter the product key because the keyboard is not working. have tried other keyboards that work in other computers.

this is a real strange one. any help would be greatly appreciated.

Many thanks

Matt
 

A:USB Keyboard not working but USB mouse is

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Hi,
I just received a computer for free,
The Conputer is a 'Compaq Deskpro EN'
It is the model with a 733MHz P3 and 10GB HDD.
So; My USB keyboard and mouse does not respond in the already installed Windows XP OS, this means that I cannot type the password in the login screen. My Keyboard/Mouse works when in the BIOS, but nowhere else.
I have also tried using a USB to PS/2 adapter and still nothing.

How can I get them to work in XP?
Thanks for any replies :)

A:USB Keyboard/Mouse Not Working On XP!

Hello rcss18 & welcome to TSF

Have you tried updating the USB keyboard/mouse drivers?

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