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USB Mouse is not working, yet keyboard is working

Q: USB Mouse is not working, yet keyboard is working

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.

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Preferred Solution: USB Mouse is not working, yet keyboard is working

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A: USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 79.2

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 74.8

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 74.8

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 74.8

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 73.6

I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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RELEVANCY SCORE 72.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system.

I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)

A:Keyboard and mouse not working

Hello Rich,

The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.

UEFI Firmware Settings - Boot to from inside Windows 8

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RELEVANCY SCORE 72

HPDV4000 xppro i mouse & keyboard sluggish
 

A:keyboard & mouse not working

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I have bought a hp Compaq elite 8200 sff with a i5 2500
But my keyboard and mouse are not working
They only work in the bios and in the Windows setup They just turn off and do nothing, i have tried Every USB port and safe mode but that just Said that i need to complete the setup first, which wasnt possible in safe mode.
https://m.imgur.com/a/Ph5JD These are All my bios settings
Thanks in advance for helping

Greetings Damian

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RELEVANCY SCORE 72

Hay guys Whats up please help me ou with my problem!, Ok first of all please move my post to Hardware if thisIs a Hardware issue.Note:I am using PS/2 Mouse and Keyboard Problem: When i start my system my Mouse and Keyboard stop workingSolution's Tried:*Unplug and replug(Didnt work)*Trying to go into safe mode(Didnt work)*Trying to enter bios(Didnt work)So i reseted the bios using cmos battery wich allowed me to enter bios and check everything was okBut after i exit same problemSo what i did - i removed the keyboard and mouse started working(I am using On-Screen Keyboard now)I was not sure if this a Hardware or Software issue since mouse works fine untill i plug the keyboardAny help would be appreciated ^_^

A:Mouse and Keyboard not working

You may need to Change the CMOS Battery

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RELEVANCY SCORE 72

Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
 

A:ps/2 mouse and keyboard not working

Its probably a hardware problem with the motherboard.

If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
 

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Please help! I changed my keyboard from the generic ps2 to orteck (which is my brand of keyboard) I prompted windows to go out and check for an updated driver. It was not digitally signitured. I said go for it and when I rebooted I have keybord in dos but not in gui mode. I also lost my ps2 mouse. I am running window 2k and tried last known configuration. I have tried using a serial mouse, I have tried using a serial connection to the keyboard, I have tried using a usb mouse but cannot configure it in windows. Please does anyone know what to do. I have tried connecting to a hub but cannot get into the pc with my laptop because nothing is configured. Will Windows repair work? Is there a way to put different drivers into Dos?
I am out of my mind!!

P.S. I also do not have an erd.
 

A:keyboard and mouse not working with w2k

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RELEVANCY SCORE 72

Please help!!!
I have a microinnovations wireless keyboard/mouse. I've had the keyboard installed for several years and the mouse was uninstalled and replaced with something else. All of a sudden the keyboard stopped working. I uninstalled and reinstalled not realizing that the driver for the mouse was also reinstalled. I turned off my computer and now I have no mouse and no keyboard working. Is there any way I can get into my user account to uninstall the keyboard/mouse that don't work and put in another one?
Thanks for your help.
beaches
 

A:No keyboard and no mouse working

Get or borrow a non USB keyboard and mouse.
 

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RELEVANCY SCORE 72

I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

A:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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Okay so this is my wifes computer, its an old, Dell dimension 2400.

Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.

she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.

after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.

however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.

thanks :3

also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^
 

A:PS/2 Keyboard and Mouse not working.

dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled

after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there

if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows

if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)
 

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I recently had my Computer formatted due to an error "IMMOUNTABLE_BOOT_VOLUME". I took my computer to my friends where he resolved the problem and formatted my computer, he also put WIndows XP Crystal Edition on it. My computer loads up fine and the mouse, but the mouse and keyboard won't work, it say's USB User Interface found and it says I need to install them, but as my mouse isn't working it won't allow me to install them. What can I do?
 

A:Mouse and Keyboard not working

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Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
 

A:Keyboard and mouse not working

Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=277550
 

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Once I get to my desktop I cannot use my keyboard, touchpad, or a mouse. So my computer is totally useless. I want to try a system restore but can't. I've tried starting in safe mode and it does the same thing. I pushed F12 to enter boot mode and I tested my mouse, keyboard, and system. They all checked out ok. The keyboard and mouse even operated in this mode but once I exited to the desktop they quit. (My CD also said it tested fine but I know this isn't true since it hasn't for sometime and I think I just need to repair the driver for it.)

Please any help or guidance would be greatly appreciated!

A:Please help, keyboard and mouse not working

Hi cbspon,See if any of these things will help you further:Go into the BIOS by hitting the Del key during bootup. Click down to PnP/PCI and hit enter. Then check if the "Resources controlled by" is set to Auto. If not, set it to Auto. Then "Esc" back to the previous menu and select "User Password". See if it is set or disabled or requires an entry.Are you using a ps/2 mouse/keyboard or usb? Does the alternative work?If the above doesn't help, you may wish to replace or refresh the CMOS battery. This step can involve losing all your settings, so you may wish to read more about this step before taking it. For laptops this is not as straightforward as for towers and desktops. Please see these two articles: http://murfsgarage.cybertechhelp.com/cmos.htmhttp://www.computerhope.com/issues/ch000976.htmZllio

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I am looking for help, I just changed a motherboard from my Laptop everything works ok but the keyboard and the mouse pad, I have checked the connection on both and they are ok, in fact when I turn on the Laptop I could press the F2 to get into the BIOS no problem, I could also use the arrows on the keyboard to move from up, down, left and right. no problem but I could not use it after I get out from the BIOS. right now I am using a Keyboard and mouse via USB. PLEASE HELP.
Do I need to do something in the BIOS
 

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RELEVANCY SCORE 72

I am having problems with a PS/2 keyboard and mouse not working. I can get them to work through a USB to PS/2 adapter but it doesn't work until Windows (XP) boots, so I can't get into the BIOS and I can't boot from CD.
It seems the PS/2 ports are fried, but using USB is only OK once Windows is up and running.
If I clear CMOS I can access the BIOS once but after changing to 'boot from CD' and 'save and exit' the keyboard stops working and I can't 'press any key to boot from CD'. Once the Windows screen comes up the mouse/keyboard works again. The motherboard is Abit KV-85 and I want to reinstall Windows after a bad virus attack.
Is there something in BIOS I have missed that will enable this USB mouse/keyboard to work?
 

A:Keyboard/mouse not working

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I am asking this for a relative because they can't use their computer.

They say that their mouse and keyboard have stopped working. They can only turn the computer off by pushing in the power button. They've had this computer for a few years now. It's a Dell Dimension 2400 (I think), WinXP, about 640-768MB RAM, 60 GB hard drive which is about full, and I think it's about 2GHz Celeron processor. It's also on an (unsecure) wireless network for the purpose of using a DSL connection.

They told me that when they turn on the computer it will go to the AOL screen and that's it. Their screensaver works, but the mouse and keyboard do not.

The mouse is a wireless Microsoft mouse and I think it's PS/2 but I'm not certain. I don't know what brand the keyboard is but it's not wireless is PS/2.
That's all the information I have at this time. Unfortunately they're not too computer savvy and if I didn't already know their computer specs, they never would've been able to provide that information.
Is there anything that I should check out when I go over there? I've never come across this kind of problem before so I'm not sure what to do, especially since I can't use the mouse or keyboard. My first guess would be to try another PS/2 mouse and/or keyboard with the computer turned off. Then if that doesn't work, maybe try a USB mouse or keyboard, which we don't have. If that doesn't work ma... Read more

A:Mouse and Keyboard not working

Try another mouse+keyboard and see if it works.
 

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RELEVANCY SCORE 72

What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.

-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen

Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
 

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RELEVANCY SCORE 72

I'm not sure which forum I should put this in but here it is...My son has an HP laptop. Suddenly the mouse pad and keyboard aren't working. When the computer is first turned on, the mouse pad will work. I can go online and anywhere with the mouse pad but as soon as I click a button on the keyboard the mouse stops working and the keyboard won't do anything at all. I can plug a mouse in to the usb port and it works fine but still no keyboard. Do I need new drivers? Maybe somehow they were uninstalled...but don't understand why the mousepad will work until I try the keyboard. Thanks in advance for any help! It's a Compaq nc6320 XP professional
 

A:keyboard and mouse pad not working

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RELEVANCY SCORE 72

Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.

I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.

Went into safe mode and tried scanning it nothing came up but a couple tracking cookies.

Did a diagnostics through the f8 thing on start up.

Tested both the USB keyboard and mouse on another computer. They both work.

Also went into device manager and uninstalled all the USB stuff in there so it would reinstall on start up.

Nothing seems to work. Help would be appreciated!

A:keyboard and mouse not working

Hello andrewww. Welcome to the Forum.

Sounds like your USB ports are bad.

Of course, questions that came to my mind: New computer? Old? How long has it been running the OS? How long have the devices worked? I assume this is a desktop.
If you fill out your SYSTEM SPECS under your forum profile a lot of these questions would be answered and you would get better answers.

Have you tested other USB devices, like thumb drives, external drives?
Have you tested all of the USB ports?

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RELEVANCY SCORE 72

I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
 
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
 
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do? 

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RELEVANCY SCORE 72

i updated my mouse & keyboard drivers and then restarted my computer. now none of them works.
They work in BIOS but they don't work in safe mode or windows. so it is impossible for me to roll back my drivers.
I checked and usb ports & mouse and keyboard were enabled in BIOS.
I reset my BIOS by removing the battery & stuff. but it didn't solve my problem.
I unplogged my computer and then plugged it again. didn't solve my problem.
I tried restoring and repairing. (by F8) but it didn't work.
I tried using different keyboard and mouses. but they don't work either.
I tried using PS/2 but it doesn't work either.
PS: when i try to boot, sth comes up as deamon tools update. which is normal & has always been there. but do u think it may be related?!

my keyboard: Razer Blackwidow Ultimate 2013

My mouse: Razer naga Moltencore mouse

my motherboard: AsRock

A:Mouse & Keyboard not working

Did you try "system restore" from advanced boot options? Or is F8 not working? What happens if you go back in time, so driver is rollbacked. Mouse and keyboard work in recovery environment?

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So i updated some drivers which was out of date...and after it i shut down the computer..the next day i power it on...it loads fine but weird thing happened dat was the mouse and keyboard didnot respond or work. so i tried to use old ps/2 mouse ...turns out my desktop doesnt have the output socket where i can join my ps/2 mouse.

Also i tired to run safe mode it loads fine but mouse and keyboard doesnot work.BUt weird thing is it works on bios mode. so i kinda nned help...
it would be great if someone could help ^^

A:MOuse and Keyboard nor Working

Make/Models of keyboard/mouse

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Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated

A:Keyboard and mouse both not working

Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....

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I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

A:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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RELEVANCY SCORE 72

Hey everyone,

I've tried a few forums and received no help so I'm hoping I've found my place..

I have a Logitech G11 keyboard and a Logitech G5 mouse. Both are USB. They worked fine up until about 3 weeks ago. Both the mouse and keyboard work perfectly fine during BIOS. I can run the setup commands and all that jazz fine. However, once windows boots (I'm running on Windows 7 Home) neither work. The lights on both aren't on and there is no response.

I've thought about the possibility of it being the USB ports but it is not, the keyboard and mouse work fine in other PCs, it detects my external harddrive when I plug it in, and USB keyboards and mice are equally unresponsive once windows is booted. Any help would be greatly appreciated...

PS, if it is a driver problem, how am I supposed to get new drivers without a working mouse or keyboard? This is an aggravating problem because I've replaced every piece of hardware inside my case in the last 6 months except my video card, and some small problem like this always seems to keep my machine from working at all.
 

A:Keyboard and Mouse not working, please help

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RELEVANCY SCORE 72

HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?

5ndr5
 

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RELEVANCY SCORE 72

My desktop PC has been playing up lately and refuses to hibernate however I only mention that in passing in case it has anything to do with my bigger problem which is that neither the keyboard or mouse will work although they both work if I plug them into the USB port on my laptop which I am now using. I have tried three different mice on the desktop including a PS/2 mouse but none seem to work either in Windows or prior to Windows being installed and hence I cannot boot into the BIOS page or attempt to fix this problem by booting to a Windows recovery disc (press any key to boot to CD) and I am stuck at the Windows log into accounts page with no hope of getting any further. For the record I can access files on the computer from this laptop which is on the same network so there doesn't seem to be anything else wrong with the desktop PC. Any suggestions gratefully appreciated as I am running out of ideas and patience!!
 

A:Keyboard and mouse not working

It's a relatively old desktop running Windows XP with SP3.
 

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RELEVANCY SCORE 72

my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

A:USB mouse not working but keyboard does

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RELEVANCY SCORE 72

Hi

I have an e-machines 420 which initially seemed to have a power issue i.e. it wouldn't power on. After checking all power connectors internally the machine would boot. BUT the ps2 mouse and keyboard would not respond, and the capslock light would flash repeatedly. Also tried USB mouse and keyboard on all usb ports with the exact same result.

After a lot of research, it appeared it could be either the motherboard, so a new Asrock P4i65g was purchased and installed - but the problem remained. So more research, and a new power supply was installed ... but hte problem still remains.

Please help - this is my retired parents pc, we've spent 80 already and who knows how many hours trying to resove this problem.

Any advice gratefully recieved.

Lesley
 

A:Keyboard and mouse not working

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RELEVANCY SCORE 72

HELP! My computer is not recognizing my mouse or keyboard. I have read lot of [COLOR=green !important][COLOR=green !important]forums[/COLOR][/COLOR] that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

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RELEVANCY SCORE 72

I have an Inspiron E1505 laptop. I was trying to reinstall drivers for my CD drive that was not working properly. I believe I accidentally uninstalled keyboard and mouse drivers. I remember deleting 'upper and lower filters' from the registery. Now when I turn on my laptop, the desktop appears but the mouse and keyboard will not work. I tried plugging in an USB mouse, I get a message that says new hardware found but the mouse still doesn't work. If I need to download drivers, how will I get them to work if the I can't access the mouse or keyboard? BTW - I can't locate my XP CD. I can use the keyboard in F2 mode but not in safe mode. Thanks in advance, Jay

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RELEVANCY SCORE 72

So my keyboard and mouse stopped suddenly working last night. It was working just fine before last night. My computer froze and i had to hard reset it by turning the power off and then i turned it back on. I turned it back on and got to the windows start up menu and thats when i noticed I couldn't get my mouse or keyboard to work.

And everytime i start up my keyboard and mouse it lights up in the bio start up menu and as soon as it gets to the windows to log in thats when the lights turn off on the keyboard and mouse.

I can use the keyboard just fine with the arrows and commands in the bio setup just fine. And I have no idea how to start it in safe mode because with windows 10 Apparantley you can't use the f8 option anymore and they said that sometimes it works with shift and f8 at the same time to get into safe mode but that still doesnt work

I've been in a rut the past 6 to 8 hours googling and everything trying to figure something out and i am broke to bring it into a shop.

I don't have the windows 10 disc to do a complete wipe either because my computer came with the free upgrade

This is my last hope and I would greatly appreciate anything.

Thank you very much.
 

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RELEVANCY SCORE 72

Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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RELEVANCY SCORE 72

Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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RELEVANCY SCORE 72

The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.

The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.

I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.

Anyone else know?

I'm running a HP Pavilion m7571a.

A:Mouse & Keyboard not working

did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.

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RELEVANCY SCORE 72

Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?

A:Mouse & keyboard not working win 8.1

Hello Don, and welcome to Eight Forums.

Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?

What brand and model number is the mouse and keyboard, and how are they connected?

What brand and model is your PC?

Hope this helps for now,
Shawn

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RELEVANCY SCORE 72

Hi there,

I have a relatively new Dell computer that was, up until recently networked wih 4 other computers. My roommate who did the networking did something to the computer so that he could control everything from his laptop (when the password screen popped up, he had to use his wireless keyboard from his laptop to enter it into the Dell).

Here is my problem - my roommate moved out (and very far away) and when I go to turn on my Dell computer now, the password screen pops up, but the mouse and keyboard that is plugged in do not work. I've tried a USB keyboard and a PS2 keyboard and neither work.

I know the password, but is there anything I can do to enable my keyboard and mouse?

Any help would be greatly appreciated.

Kristy
 

A:Keyboard and mouse not working

Only thing I can think of is to check the BIOS settings and I'm not even sure which settings you'd look for. Even though your roommate has moved, are you still in contact? Given the small amount of information you're probably able to post (i.e. if you're not able to log into your PC you can't very well tell us what the settings are) your roommate would probably be the best to give you advice.
 

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RELEVANCY SCORE 72

i have just installed win8.1 and I have the the same problem. i am a using a MS sidewinder keyboard and mouse. (surely this is compatible). any one who can help???

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RELEVANCY SCORE 72

Okay you have probably read similar posts (well I was reading some before to get some ideas on my problem)


pretty much my usb mouse doesn't get any power(so no red laser light)
I've tried another USB mouse (in both ports ofcourse) and they didn't work.
I put a flash drive in it and it did respond.

soo I can't get my screen seems to work fine (though it stays on standby so I just see a black screen)

my Keyboard seems to get a little bit of power it works fine when you just turn it on, then after a little while you can't turn capslock on, numlock on/off

etc...

also at first when my comp/monitor is turned on I can turn my monitor on and off but then again after a while it won't let me turn it off again.




I've opened my comp up taken everything out then back in again but I have the same problem.

this all happened after my dad went to take the comp out of my room.

Anyone have any ideas on what the problem could possibly be?
 

A:Keyboard/mouse not working

Is the voltage selection switch in 110 or 220?

Have you/can you test the mouse & keyboard on another comp?

Can you boot into bios screen and see it?
 

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RELEVANCY SCORE 72

My pc works fine but my keyboard and mouse stop work all of a sudden , I try reconnecting the wires from the usb port ,any advice?
 

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