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USB Mouse is not working, yet keyboard is working

Q: USB Mouse is not working, yet keyboard is working

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.

RELEVANCY SCORE 200
Preferred Solution: USB Mouse is not working, yet keyboard is working

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A: USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 79.6

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 75.2

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 73.6

I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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RELEVANCY SCORE 72.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

A:USB mouse not working but keyboard does

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I am looking for help, I just changed a motherboard from my Laptop everything works ok but the keyboard and the mouse pad, I have checked the connection on both and they are ok, in fact when I turn on the Laptop I could press the F2 to get into the BIOS no problem, I could also use the arrows on the keyboard to move from up, down, left and right. no problem but I could not use it after I get out from the BIOS. right now I am using a Keyboard and mouse via USB. PLEASE HELP.
Do I need to do something in the BIOS
 

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HPDV4000 xppro i mouse & keyboard sluggish
 

A:keyboard & mouse not working

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My pc works fine but my keyboard and mouse stop work all of a sudden , I try reconnecting the wires from the usb port ,any advice?
 

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Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?

A:Mouse & keyboard not working win 8.1

Hello Don, and welcome to Eight Forums.

Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?

What brand and model number is the mouse and keyboard, and how are they connected?

What brand and model is your PC?

Hope this helps for now,
Shawn

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I have installed Windows 8 Release Preview for a month. I installed this OS normally without any problem during installation and I used hardwares normally. I But now, my mouse, keyboard and all USB plugins don't work. When I start my computer, the light on my keyboard turn on and then off when Windows is starting. I have tried many solutions but they don't work. My internet connection plugin works well and my computer still update news from Sport App. What should I do now?
I'm using a desktop computer with Intel Pentium D 3.00GHZ processor. Before I install Win 8 Released Preview, I used Windows 8 Comsumer Preview and no problem happened.

A:Mouse and keyboard not working???

I have a problem with keyboard and mouse as well,I can use both of them in antvirus rescue discs but can't in windows 8 enterprise x64. I have no idea what to do,I tried everything
heeeeeeelp! please
Thanks in advance

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I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

A:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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Please help!!!
I have a microinnovations wireless keyboard/mouse. I've had the keyboard installed for several years and the mouse was uninstalled and replaced with something else. All of a sudden the keyboard stopped working. I uninstalled and reinstalled not realizing that the driver for the mouse was also reinstalled. I turned off my computer and now I have no mouse and no keyboard working. Is there any way I can get into my user account to uninstall the keyboard/mouse that don't work and put in another one?
Thanks for your help.
beaches
 

A:No keyboard and no mouse working

Get or borrow a non USB keyboard and mouse.
 

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RELEVANCY SCORE 72

Hay guys Whats up please help me ou with my problem!, Ok first of all please move my post to Hardware if thisIs a Hardware issue.Note:I am using PS/2 Mouse and Keyboard Problem: When i start my system my Mouse and Keyboard stop workingSolution's Tried:*Unplug and replug(Didnt work)*Trying to go into safe mode(Didnt work)*Trying to enter bios(Didnt work)So i reseted the bios using cmos battery wich allowed me to enter bios and check everything was okBut after i exit same problemSo what i did - i removed the keyboard and mouse started working(I am using On-Screen Keyboard now)I was not sure if this a Hardware or Software issue since mouse works fine untill i plug the keyboardAny help would be appreciated ^_^

A:Mouse and Keyboard not working

You may need to Change the CMOS Battery

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Okay so this is my wifes computer, its an old, Dell dimension 2400.

Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.

she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.

after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.

however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.

thanks :3

also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^
 

A:PS/2 Keyboard and Mouse not working.

dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled

after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there

if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows

if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)
 

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Hello, I dont know if im posting in the right area or if I should even post here with vista 32bit but im desperate to get this fixed. ok While I was trying to uninstall the drivers for my Zune I accidentally uninstalled my mouse and keyboard drivers as well. my USB mouse and keyboard work on startup but as soon as vista boots the mouse no longer recieves any power. I cant logon to any users because theres no way I can click on a user. to the best of my knowledge my Keyboard is also useless can someone please help me?

A:USB mouse and keyboard not working

I currently have a working install on a second harddrive in this computer. I was wondering if there was any way I can access the other windows install from this one and use it to fix the problem? I guess this also means that the problem is due to a driver because the mouse and keyboard work on the new install.

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HEY PEOPLE SO I WAS TRYING TO FIX MY DVD DRIVE PROBLEM WHICH WAS IF I PUT A DVD IN IT WOULD PICK IT UP.SO AFTER LOOKING AT DIFFERNT FORUMS.SOME1 SAID TO DELETE UPPER AND LOWER FILTERS CAN REMEMBER EXACTLY WHERE IT WAS.SO AFTER THT MY PC CRASHED I RESTARTED IT AND MY MOUSE AND KEYBOARD DONT WORK.I KNOW ITS NOT A USB PORT FAULT CAUSE IT READS`MY IPOD.THE KEYBOARD WORKS IN BIOS SETUP.I HAVE TRIED RESETING BIOS MANUALLY IT HASNT WORK.COULD ANY1 HELP.WOULD BE ETERNALLY GRATEFULL A NEED MY PC GOD DAM IT!!
 

A:Keyboard and mouse not working help!!!!

We often forget that a system restore or a last known configuration just might fix the
problem.

How to start your computer by using the Last Known Good Configuration feature
To start your computer by using the Last Known Good Configuration feature, follow these steps:
Start your computer.
When you see the "Please select the operating system to start" message, press the F8 key.
When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
 

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My desktop PC has been playing up lately and refuses to hibernate however I only mention that in passing in case it has anything to do with my bigger problem which is that neither the keyboard or mouse will work although they both work if I plug them into the USB port on my laptop which I am now using. I have tried three different mice on the desktop including a PS/2 mouse but none seem to work either in Windows or prior to Windows being installed and hence I cannot boot into the BIOS page or attempt to fix this problem by booting to a Windows recovery disc (press any key to boot to CD) and I am stuck at the Windows log into accounts page with no hope of getting any further. For the record I can access files on the computer from this laptop which is on the same network so there doesn't seem to be anything else wrong with the desktop PC. Any suggestions gratefully appreciated as I am running out of ideas and patience!!
 

A:Keyboard and mouse not working

It's a relatively old desktop running Windows XP with SP3.
 

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I built a computer about 3 months ago and began having a temperature problem, I opened up the case and found that the plastic bkt on the motherboard that holds the heatsink down, had a broken tab... i took the motherboard out, took of the bkt, fixed it and put everything back together. My problem now is that when i boot up the computer, it will boot up to windows, but my mouse and keyboard are dead. Ive tried unplugging everything, just plugging one or the other in but no luck. Anybody have any suggestions?
 

A:no keyboard or mouse working

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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of [COLOR=green !important][COLOR=green !important]forums[/COLOR][/COLOR] that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

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RELEVANCY SCORE 72

So my keyboard and mouse stopped suddenly working last night. It was working just fine before last night. My computer froze and i had to hard reset it by turning the power off and then i turned it back on. I turned it back on and got to the windows start up menu and thats when i noticed I couldn't get my mouse or keyboard to work.

And everytime i start up my keyboard and mouse it lights up in the bio start up menu and as soon as it gets to the windows to log in thats when the lights turn off on the keyboard and mouse.

I can use the keyboard just fine with the arrows and commands in the bio setup just fine. And I have no idea how to start it in safe mode because with windows 10 Apparantley you can't use the f8 option anymore and they said that sometimes it works with shift and f8 at the same time to get into safe mode but that still doesnt work

I've been in a rut the past 6 to 8 hours googling and everything trying to figure something out and i am broke to bring it into a shop.

I don't have the windows 10 disc to do a complete wipe either because my computer came with the free upgrade

This is my last hope and I would greatly appreciate anything.

Thank you very much.
 

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RELEVANCY SCORE 72

hi ok i have a dell optiplex gx280 that i am trying to fix the problem is the mouse and keyboard do not work.This dell pc only had usb ports and i believe the usb drivers are corrupt or that it has a nasty virus anyway the keyboard and mouse do not work at any point even at start up.

1,i can not go into the bios setup
2,i can not go into safe mode
3,i bought a pci ps/2 card but the ps/2 mouse and keyboard do not work.
4, i have removed the cmos battery but still nothing.
5, i can not start a windows repair disk as it does not boot from this and i can not change it due to no keyboard .
6, i created a windows xp recovery floppy but after the first floppy disk asks for disk 2 and then to press enter .... keyboard doesnt work so stops there.
7,i have tried every usb port and nothing. the usb keyboard and mouse does work tried on another pc.
8, i have also tried another hardrive but it doesn't pick it up says the hardrive is missing??

I think that is all what i have done and tried and before someone says i cant log in either as the mouse or keyboard does not work! so many people will miss this.

if anyone does no how to fix this problem please contact me message me etc i havent a clue what to try now. please dont send stupid answers thanks
 

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RELEVANCY SCORE 72

Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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RELEVANCY SCORE 72

I have an Asus Laptop model K52J. I just had an update for Windows 7 and after I restarted my PC my keyboard and mouse are not working. Does anyone know how to solve this problem or what F key i have to press to restore from a previous date please?

A:My keyboard and mouse are not working

Hi and welcome to TSF do you have any error flags in device manager ie yellow ! or red X

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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RELEVANCY SCORE 72

So I reseted my old desktop (removing all my downloaded apps but not files).

I already had Windows 10 but my keyboard and mouse worked before the reset.

But afterwords when it was completed, my mouse isn't visible but only for 5 seconds in the beginning I could move it but after that it's disappeared/could be used and my keyboard doesn't seem to work.

However my keyboard did work when I went to bios. I tried to use utility partion but I couldnt, it states try F1 to retry and F2 to go to set up.

Please help
(every computer of mine isn't functioning, is this computer karma)
 

A:Keyboard and mouse not working after M

Oops the title was suppose to say after reset.
 

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RELEVANCY SCORE 72

Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated

A:Keyboard and mouse both not working

Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....

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hi

wonder if somebody could help me?

i have an acer 5315 which has been reverted back to windows xp pro
the problem is like a fool i was trying to delete a registry entry as my cd/dvd drive was playing up but i now have found out i have actually deleted the mouse and keyboard reg keys and when i start computer mouse is ok once windows actually starts up the keyboard ad mouse will not work tries using a usb mouse with no luck.
the last resort i tried to reinstall windows but once i insert disc i get an error invalid ini.file boot ini from c:/windows then the computer resumes to windows desktop and with same problems.

i can not use either keyboard or mouse and can not boot from installation cd i think from this i am in the brown stuff but i am hoping somebody else will have a solution to this i am not worried about anything thats on thr hard drive is there any other way to fix this

thanks in advance
 

A:keyboard & mouse not working!!!

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RELEVANCY SCORE 72

Same problem here stuck on the lock screen, no choice but to power down and reboot. Dell XPS420 with Logitech wireless mouse and Dell USB keyboard ...

8.1 preview doesn't recognize either device

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My keyboard and mouse suddenly stopped working although I am able to ctrl-alt-del but the arrow keys or mouse will not work. I have not loaded any new applications or devices nor have I made any changes. I am able to uilize both keypad and mouse while running in safe mode. Not sure what is going on. The laptop info is below:

Asus: model K50IJ
Windows 7 Home Premium Service pack 1
Pentium Dual core CPU 2.20 GHZ
RAM: 3.0G
64 bit operating system

Not sure what else you may need but any help would be appreciated!

Thanks,

Santo
 

A:Keyboard and mouse not working.

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RELEVANCY SCORE 72

I am using a Windows 10 os
Mercury g41 mother board
Intel dual core E5700 3.0Ghz
My system isn't recognizing usb keyboards it's behaving weird it's covering 80%screen, the screen is yellowish, it isn't going into bios setup if I try to enter into bios the screen goes blank, I tried using new keyboard but no change, the keyboards are working in other system. Ps2 keyboard is working fine
 

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RELEVANCY SCORE 72

I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

A:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.

The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.

I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.

Anyone else know?

I'm running a HP Pavilion m7571a.

A:Mouse & Keyboard not working

did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.

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RELEVANCY SCORE 72

I recently had my Computer formatted due to an error "IMMOUNTABLE_BOOT_VOLUME". I took my computer to my friends where he resolved the problem and formatted my computer, he also put WIndows XP Crystal Edition on it. My computer loads up fine and the mouse, but the mouse and keyboard won't work, it say's USB User Interface found and it says I need to install them, but as my mouse isn't working it won't allow me to install them. What can I do?
 

A:Mouse and Keyboard not working

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RELEVANCY SCORE 72

i have just installed win8.1 and I have the the same problem. i am a using a MS sidewinder keyboard and mouse. (surely this is compatible). any one who can help???

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And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.

I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.

Is there any workaround to bring it back to life .
Thanks
 

A:PS2 Keyboard and Mouse Not Working Any More...

Hi mate!

Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.

Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.

If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
 

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RELEVANCY SCORE 72

I'm not sure which forum I should put this in but here it is...My son has an HP laptop. Suddenly the mouse pad and keyboard aren't working. When the computer is first turned on, the mouse pad will work. I can go online and anywhere with the mouse pad but as soon as I click a button on the keyboard the mouse stops working and the keyboard won't do anything at all. I can plug a mouse in to the usb port and it works fine but still no keyboard. Do I need new drivers? Maybe somehow they were uninstalled...but don't understand why the mousepad will work until I try the keyboard. Thanks in advance for any help! It's a Compaq nc6320 XP professional
 

A:keyboard and mouse pad not working

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RELEVANCY SCORE 72

I need to reinstall vista after pc crashed after installing sp1. Keyboard lights up when i power on but then nothing. Its plugged in right after looking on the net i removed battery from motherboard and got msg saying ps/2 not connected but it is. I only need to press 1 button to reintall vista and its driving me mad haha any ideas please i have tried other keyboards.
 

A:keyboard and mouse not working

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RELEVANCY SCORE 72

I'm sorry if this thread has already been sorted but I can't find an answer to my particular problem.
I changed my keyboard and loaded the keyboard driver and since then the keyboard or mouse will not work.
I switch on the pc it boots ok but as I said KB or mouse will not work.
I shut down via power switch to force the pc to ask "start normally, safe mode etc" at this point I can use the keyboard, I then select any of the above, allow the PC to boot, and same problem.
I have tried to "Repair" with Vista disk but I have a Reminder program that is "ontop" so cannot get access to the Repair window because --- thats right KB and mouse will not work.
Can you give me any help please on how to access the control panel, as I feel sure that if I remove the KB driver all will be ok.
I have connected the KB for which I loaded the driver no go. Replaced KB with a no frills one, no go.
I was using a wireless mouse originally and have changed that also to a basic one.
Please help

A:Keyboard/mouse not working

Hello Still Learning, welcome.

Ok so a quick recap; you updated your driver, now neither kb nor mouse work. You tried a different kb and mouse and same problem. Reinstall of Vista did nothing.

If you boot in safe mode does the kb or mouse work? Even if just the mouse, you can fix it.

~Lordbob

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RELEVANCY SCORE 72

Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I do have a Windows 10 install USB.
I don't have any restore points.
I have tried restarting many times - with and without the keyboard and mouse attached.
How can I "reset" the input drivers?
Thanks.

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RELEVANCY SCORE 72

I am having problems with a PS/2 keyboard and mouse not working. I can get them to work through a USB to PS/2 adapter but it doesn't work until Windows (XP) boots, so I can't get into the BIOS and I can't boot from CD.
It seems the PS/2 ports are fried, but using USB is only OK once Windows is up and running.
If I clear CMOS I can access the BIOS once but after changing to 'boot from CD' and 'save and exit' the keyboard stops working and I can't 'press any key to boot from CD'. Once the Windows screen comes up the mouse/keyboard works again. The motherboard is Abit KV-85 and I want to reinstall Windows after a bad virus attack.
Is there something in BIOS I have missed that will enable this USB mouse/keyboard to work?
 

A:Keyboard/mouse not working

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RELEVANCY SCORE 72

Hi

I have an e-machines 420 which initially seemed to have a power issue i.e. it wouldn't power on. After checking all power connectors internally the machine would boot. BUT the ps2 mouse and keyboard would not respond, and the capslock light would flash repeatedly. Also tried USB mouse and keyboard on all usb ports with the exact same result.

After a lot of research, it appeared it could be either the motherboard, so a new Asrock P4i65g was purchased and installed - but the problem remained. So more research, and a new power supply was installed ... but hte problem still remains.

Please help - this is my retired parents pc, we've spent 80 already and who knows how many hours trying to resove this problem.

Any advice gratefully recieved.

Lesley
 

A:Keyboard and mouse not working

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RELEVANCY SCORE 72

I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
 
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
 
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do? 

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RELEVANCY SCORE 72

Hello,

I have a USB mouse and keyboard, and I have them in my PS/2 ports because my Windows 7 does not see them in the USB-ports.

I bought a wireless Mouse and Keyboard, and they can not be seen by my computer, and they can not be in the ps/2 port.
I have no idea why not, but it would be no problem if my computer could see USB-input devices.

I bought a Wacom Bamboo tablet a few months ago, and it also won't work on my windows 7.

They all work on my other HDD, so it is not a broken USB port.
All my other USB-devices (Stick, DVD-burner, USB chargers, External HDD, Etc.)
do work.
The only things that do not work are input devices like my mouse, keyboard and pen tablet.

I hope someone can help me.

Greetings,

Darknesspk89

A:USB Mouse and Keyboard not working

I don't if this will fix your problem. When I went to a wireless mouse and keyboard, they wouldn't work also. I found the problem to be is that the usb receiver on my tower wasn't able to pick up the signal. To fix the problem I plugged the receiver in a usb extension cord. This lets the mouse and keyboard to transmit the signal to the usb receiver. No obstructions between the computer and mouse/keyboard. Hope this solves your problem.

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