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USB Mouse is not working, yet keyboard is working

Q: USB Mouse is not working, yet keyboard is working

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.

RELEVANCY SCORE 200
Preferred Solution: USB Mouse is not working, yet keyboard is working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 79.2

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 74.8

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 74.8

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 74.4

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 73.6

I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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RELEVANCY SCORE 72.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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RELEVANCY SCORE 72

Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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RELEVANCY SCORE 72

hi

wonder if somebody could help me?

i have an acer 5315 which has been reverted back to windows xp pro
the problem is like a fool i was trying to delete a registry entry as my cd/dvd drive was playing up but i now have found out i have actually deleted the mouse and keyboard reg keys and when i start computer mouse is ok once windows actually starts up the keyboard ad mouse will not work tries using a usb mouse with no luck.
the last resort i tried to reinstall windows but once i insert disc i get an error invalid ini.file boot ini from c:/windows then the computer resumes to windows desktop and with same problems.

i can not use either keyboard or mouse and can not boot from installation cd i think from this i am in the brown stuff but i am hoping somebody else will have a solution to this i am not worried about anything thats on thr hard drive is there any other way to fix this

thanks in advance
 

A:keyboard & mouse not working!!!

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RELEVANCY SCORE 72

my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

A:USB mouse not working but keyboard does

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RELEVANCY SCORE 72

Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
 

A:Keyboard and mouse not working

Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=277550
 

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More or less as the title says.I've already tried every usb port.
Tried a Usb -> PS/2 adapter and that didn't work.
When the computer loads the keyboard seems to work, though when it reaches the password screen it somehow dies..
The mouse seems to work in the password screen and for about 30secs after the comp is loaded..then it dies...
I can now no longer get into my vista boot to change anything (unless there is a way to fix w/o mouse and keyboard)

Is there any possible fixes for this =D?

A:Keyboard & Mouse Not Working.

Is this a desktop or laptop? Have you tried safe mode? Is this at home or office? The easiest fix I have found for this type of issue is using remote desktop to the pc and allowing the drivers to install.

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Once I get to my desktop I cannot use my keyboard, touchpad, or a mouse. So my computer is totally useless. I want to try a system restore but can't. I've tried starting in safe mode and it does the same thing. I pushed F12 to enter boot mode and I tested my mouse, keyboard, and system. They all checked out ok. The keyboard and mouse even operated in this mode but once I exited to the desktop they quit. (My CD also said it tested fine but I know this isn't true since it hasn't for sometime and I think I just need to repair the driver for it.)

Please any help or guidance would be greatly appreciated!

A:Please help, keyboard and mouse not working

Hi cbspon,See if any of these things will help you further:Go into the BIOS by hitting the Del key during bootup. Click down to PnP/PCI and hit enter. Then check if the "Resources controlled by" is set to Auto. If not, set it to Auto. Then "Esc" back to the previous menu and select "User Password". See if it is set or disabled or requires an entry.Are you using a ps/2 mouse/keyboard or usb? Does the alternative work?If the above doesn't help, you may wish to replace or refresh the CMOS battery. This step can involve losing all your settings, so you may wish to read more about this step before taking it. For laptops this is not as straightforward as for towers and desktops. Please see these two articles: http://murfsgarage.cybertechhelp.com/cmos.htmhttp://www.computerhope.com/issues/ch000976.htmZllio

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I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system.

I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)

A:Keyboard and mouse not working

Hello Rich,

The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.

UEFI Firmware Settings - Boot to from inside Windows 8

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RELEVANCY SCORE 72

Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
 
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
 
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do? 

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RELEVANCY SCORE 72

Hi there,

I have a relatively new Dell computer that was, up until recently networked wih 4 other computers. My roommate who did the networking did something to the computer so that he could control everything from his laptop (when the password screen popped up, he had to use his wireless keyboard from his laptop to enter it into the Dell).

Here is my problem - my roommate moved out (and very far away) and when I go to turn on my Dell computer now, the password screen pops up, but the mouse and keyboard that is plugged in do not work. I've tried a USB keyboard and a PS2 keyboard and neither work.

I know the password, but is there anything I can do to enable my keyboard and mouse?

Any help would be greatly appreciated.

Kristy
 

A:Keyboard and mouse not working

Only thing I can think of is to check the BIOS settings and I'm not even sure which settings you'd look for. Even though your roommate has moved, are you still in contact? Given the small amount of information you're probably able to post (i.e. if you're not able to log into your PC you can't very well tell us what the settings are) your roommate would probably be the best to give you advice.
 

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HEY PEOPLE SO I WAS TRYING TO FIX MY DVD DRIVE PROBLEM WHICH WAS IF I PUT A DVD IN IT WOULD PICK IT UP.SO AFTER LOOKING AT DIFFERNT FORUMS.SOME1 SAID TO DELETE UPPER AND LOWER FILTERS CAN REMEMBER EXACTLY WHERE IT WAS.SO AFTER THT MY PC CRASHED I RESTARTED IT AND MY MOUSE AND KEYBOARD DONT WORK.I KNOW ITS NOT A USB PORT FAULT CAUSE IT READS`MY IPOD.THE KEYBOARD WORKS IN BIOS SETUP.I HAVE TRIED RESETING BIOS MANUALLY IT HASNT WORK.COULD ANY1 HELP.WOULD BE ETERNALLY GRATEFULL A NEED MY PC GOD DAM IT!!
 

A:Keyboard and mouse not working help!!!!

We often forget that a system restore or a last known configuration just might fix the
problem.

How to start your computer by using the Last Known Good Configuration feature
To start your computer by using the Last Known Good Configuration feature, follow these steps:
Start your computer.
When you see the "Please select the operating system to start" message, press the F8 key.
When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
 

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RELEVANCY SCORE 72

I am using a Windows 10 os
Mercury g41 mother board
Intel dual core E5700 3.0Ghz
My system isn't recognizing usb keyboards it's behaving weird it's covering 80%screen, the screen is yellowish, it isn't going into bios setup if I try to enter into bios the screen goes blank, I tried using new keyboard but no change, the keyboards are working in other system. Ps2 keyboard is working fine
 

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RELEVANCY SCORE 72

Hey

First of all my System confiquration:

Motherboard: Asus P5N32-E SLI
CPU: Intel Core 2 Quad at 2.63GHz
RAM: 4GB 800MHz OCZ DDR 2
Graphics Cards: 2 x XFX 8800GTX (factory overclocked, underclocked inside Vista for driver compatiblity)**
Hard disk 1: 150GB WD Raptor SATA (contains Windows Vista )
Hard disk 2: 500GB Seagate SATA2 (Storage)
Hard disk 3: 500GB Seagate SATA2 (Contains Ubuntu)
Primary OS: Ubuntu 8.04 64 Bit
Gaming OS: Windows Vista Home Premium 32-bit
Keyboard: Microsoft Natural Ergonomic 4000
Mouse : Logitech G5 Gaming mouse

** Currently only one graphics card is installed in the system, the other one has began displaying strange behaviour and I need to RMA it for a replacement.


As noted above I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet an... Read more

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RELEVANCY SCORE 72

Hey folks,

I have an HP with Windows XP. We have a wireless keyboard and mouse set up. Today they just stopped working. I changed batteries, still no luck. So I went and bought a wired mouse and keyboard and still no luck. I can't get past the login screen, obviously, because no keyboard or mouse.

Any help???

A:HELP! Keyboard and Mouse Not Working!

What type of keyboard/mouse have you tried? Have they all bene USB or have you tried a regular PS/2 keyb/mouse?

Next question has to be can you get into the BIOS setup? This normally involves repeatedly hitting either del, F1, F12 or Ctrl-S as soon as your computer is turned on - if it isn't one of those keys then it should be listed somewhere on the POST screen (the first or second screen that comes up when your computer starts - it normally tells you about how mach RAM and what drives are in your computer). If you can get in there, the keyboard is still working, but you're having a driver problem in Windows.

If you either can't get into the BIOS using those keys or can't see what key to use on the startup screen, try overloading the keyboard buffer. As soon as your computer is turned on, hit as many keys on your keyboard as possible. I'm talking about mashing the keys for all you're worth. If it's working, then you should hear the computer's internal speaker start to beep warnings at you. Again, this is a sign your keyboard itself is working but you have driver problems in Windows.

If you've found the keyboard to be working, try starting Windows in Safe Mode - do this by hitting F8 whilst the computer is starting up. If done correctly, you should get a mune saying how you want to start up - you're looking for the Safe Mode option. Let us know if they're working in there.

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RELEVANCY SCORE 72

HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

A:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?

5ndr5
 

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RELEVANCY SCORE 72

Please help!!!
I have a microinnovations wireless keyboard/mouse. I've had the keyboard installed for several years and the mouse was uninstalled and replaced with something else. All of a sudden the keyboard stopped working. I uninstalled and reinstalled not realizing that the driver for the mouse was also reinstalled. I turned off my computer and now I have no mouse and no keyboard working. Is there any way I can get into my user account to uninstall the keyboard/mouse that don't work and put in another one?
Thanks for your help.
beaches
 

A:No keyboard and no mouse working

Get or borrow a non USB keyboard and mouse.
 

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RELEVANCY SCORE 72

And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.

I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.

Is there any workaround to bring it back to life .
Thanks
 

A:PS2 Keyboard and Mouse Not Working Any More...

Hi mate!

Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.

Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.

If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
 

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RELEVANCY SCORE 72

Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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RELEVANCY SCORE 72

Please help! I changed my keyboard from the generic ps2 to orteck (which is my brand of keyboard) I prompted windows to go out and check for an updated driver. It was not digitally signitured. I said go for it and when I rebooted I have keybord in dos but not in gui mode. I also lost my ps2 mouse. I am running window 2k and tried last known configuration. I have tried using a serial mouse, I have tried using a serial connection to the keyboard, I have tried using a usb mouse but cannot configure it in windows. Please does anyone know what to do. I have tried connecting to a hub but cannot get into the pc with my laptop because nothing is configured. Will Windows repair work? Is there a way to put different drivers into Dos?
I am out of my mind!!

P.S. I also do not have an erd.
 

A:keyboard and mouse not working with w2k

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RELEVANCY SCORE 72

Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated

A:Keyboard and mouse both not working

Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....

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i have just installed win8.1 and I have the the same problem. i am a using a MS sidewinder keyboard and mouse. (surely this is compatible). any one who can help???

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Same problem here stuck on the lock screen, no choice but to power down and reboot. Dell XPS420 with Logitech wireless mouse and Dell USB keyboard ...

8.1 preview doesn't recognize either device

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I have an Asus Laptop model K52J. I just had an update for Windows 7 and after I restarted my PC my keyboard and mouse are not working. Does anyone know how to solve this problem or what F key i have to press to restore from a previous date please?

A:My keyboard and mouse are not working

Hi and welcome to TSF do you have any error flags in device manager ie yellow ! or red X

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RELEVANCY SCORE 72

I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

A:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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RELEVANCY SCORE 72

My mouse &n keyboard are not working in window 7 desktop computer.
I have updated driver still not working. The problem it had war ps/2 port both mouse and keyboard. I try to update it with driver that I had, after that every thing did not work again both ps/2 and USB port.
Please will i do to solve this problem.

A:mouse and keyboard not working

Hi and welcome to TSF what do you mean war ps/2 what is the make and model of your computer and have you tried system restore to a point when it did work

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RELEVANCY SCORE 72

What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.

-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen

Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
 

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RELEVANCY SCORE 72

Hello, I`m new here, so i hope i can find a little help in this one.

I have a brand new computer (Intel I7 940) with a 700W Fortron Epsilon, mainboard Gigabyte X58. Got WIndows XP SP3 and everything works fine. Except for my mouse. I got a wireless setup keyboard and mouse from A4Tech, plugged them in, keyboard is working fine, but mouse not. I thought it was a mouse problem, so i bought a wired USB mouse....same problem - keyboard is working, mouse not. I plugged in almost everything you can imagine in my USB ports (all of them) and hardware such as ext HDD, Flash memory are working perfectly. This computer insist to block only my mouse. Interesting that when i plug in a mouse, windows sais Hadrware installed, everything ok. But not ok, mouse not working.

Please help, i`ve uninstalled USB, reinstalled intel chipset drivers many times, different versions, checked BIOS setup everthinh enabled....Help.

A:USB keyboard working, USB mouse not!

I had a similar issue with my Logitech MX3000 keyboard/mouse combo. The receiver has two cables (one for mouse, one of kb) and when they are both plugged in using USB, the mouse won't work. Using a USB to PS2 converter on either cable, and it works fine.

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Hi All,

I have recently been having issues with booting and drive letters and so on...
i have managed to resolve this issue, i think.

Becuase the OS was showing as being on the drive partition D:\ and data on C:\ I swapped this arround. after doing this i rebooted and found that the USB Keyboard does not work but the USB mouse does work.

I have tried to repair the windows installation but it then takes me to the complete installation stages and i cannot enter the product key because the keyboard is not working. have tried other keyboards that work in other computers.

this is a real strange one. any help would be greatly appreciated.

Many thanks

Matt
 

A:USB Keyboard not working but USB mouse is

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RELEVANCY SCORE 72

I have an eMachine 4262, and recently the keyboard and mouse started not working. I have purchased new ones and they don't work. I have tried the usb and the other kind as well. Please Help, I have info on this computer that I NEED!!!!!.
Thanks
 

A:Keyboard and Mouse not working

Before doing anything, I would pull the drive out and connect it to the system you are using now. Copy/backup anything you do not want to lose.

Next you posted you have tried both usb and ps2 and nothing works. Is that correct?

Does the computer notice if you plug in any other usb device?
 

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RELEVANCY SCORE 72

Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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RELEVANCY SCORE 72

Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
 

A:ps/2 mouse and keyboard not working

Its probably a hardware problem with the motherboard.

If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
 

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RELEVANCY SCORE 72

Hey everyone,

I've tried a few forums and received no help so I'm hoping I've found my place..

I have a Logitech G11 keyboard and a Logitech G5 mouse. Both are USB. They worked fine up until about 3 weeks ago. Both the mouse and keyboard work perfectly fine during BIOS. I can run the setup commands and all that jazz fine. However, once windows boots (I'm running on Windows 7 Home) neither work. The lights on both aren't on and there is no response.

I've thought about the possibility of it being the USB ports but it is not, the keyboard and mouse work fine in other PCs, it detects my external harddrive when I plug it in, and USB keyboards and mice are equally unresponsive once windows is booted. Any help would be greatly appreciated...

PS, if it is a driver problem, how am I supposed to get new drivers without a working mouse or keyboard? This is an aggravating problem because I've replaced every piece of hardware inside my case in the last 6 months except my video card, and some small problem like this always seems to keep my machine from working at all.
 

A:Keyboard and Mouse not working, please help

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RELEVANCY SCORE 72

Okay you have probably read similar posts (well I was reading some before to get some ideas on my problem)


pretty much my usb mouse doesn't get any power(so no red laser light)
I've tried another USB mouse (in both ports ofcourse) and they didn't work.
I put a flash drive in it and it did respond.

soo I can't get my screen seems to work fine (though it stays on standby so I just see a black screen)

my Keyboard seems to get a little bit of power it works fine when you just turn it on, then after a little while you can't turn capslock on, numlock on/off

etc...

also at first when my comp/monitor is turned on I can turn my monitor on and off but then again after a while it won't let me turn it off again.




I've opened my comp up taken everything out then back in again but I have the same problem.

this all happened after my dad went to take the comp out of my room.

Anyone have any ideas on what the problem could possibly be?
 

A:Keyboard/mouse not working

Is the voltage selection switch in 110 or 220?

Have you/can you test the mouse & keyboard on another comp?

Can you boot into bios screen and see it?
 

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RELEVANCY SCORE 72

I have an Inspiron E1505 laptop. I was trying to reinstall drivers for my CD drive that was not working properly. I believe I accidentally uninstalled keyboard and mouse drivers. I remember deleting 'upper and lower filters' from the registery. Now when I turn on my laptop, the desktop appears but the mouse and keyboard will not work. I tried plugging in an USB mouse, I get a message that says new hardware found but the mouse still doesn't work. If I need to download drivers, how will I get them to work if the I can't access the mouse or keyboard? BTW - I can't locate my XP CD. I can use the keyboard in F2 mode but not in safe mode. Thanks in advance, Jay

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RELEVANCY SCORE 72

We have been fighting a virus and it was a loosing battle. The computer did work, however. After moving the computer and hooking it back up, it didn't want to start. We pressed "F8" to start in Safe Mode. It started - but not is Safe Mode. When it did come up, the keyboard and mouse were not responding. We switched the them to be sure they weren't in wrong. They still aren't responding. We put ourlaptop mouse in the USB port and it works.

We need to get this system up and running. Please help
 

A:Keyboard & mouse not working

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RELEVANCY SCORE 72

Hi

I have an e-machines 420 which initially seemed to have a power issue i.e. it wouldn't power on. After checking all power connectors internally the machine would boot. BUT the ps2 mouse and keyboard would not respond, and the capslock light would flash repeatedly. Also tried USB mouse and keyboard on all usb ports with the exact same result.

After a lot of research, it appeared it could be either the motherboard, so a new Asrock P4i65g was purchased and installed - but the problem remained. So more research, and a new power supply was installed ... but hte problem still remains.

Please help - this is my retired parents pc, we've spent 80 already and who knows how many hours trying to resove this problem.

Any advice gratefully recieved.

Lesley
 

A:Keyboard and mouse not working

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RELEVANCY SCORE 72

I have installed Windows 8 Release Preview for a month. I installed this OS normally without any problem during installation and I used hardwares normally. I But now, my mouse, keyboard and all USB plugins don't work. When I start my computer, the light on my keyboard turn on and then off when Windows is starting. I have tried many solutions but they don't work. My internet connection plugin works well and my computer still update news from Sport App. What should I do now?
I'm using a desktop computer with Intel Pentium D 3.00GHZ processor. Before I install Win 8 Released Preview, I used Windows 8 Comsumer Preview and no problem happened.

A:Mouse and keyboard not working???

I have a problem with keyboard and mouse as well,I can use both of them in antvirus rescue discs but can't in windows 8 enterprise x64. I have no idea what to do,I tried everything
heeeeeeelp! please
Thanks in advance

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RELEVANCY SCORE 72

Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?

A:Mouse & keyboard not working win 8.1

Hello Don, and welcome to Eight Forums.

Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?

What brand and model number is the mouse and keyboard, and how are they connected?

What brand and model is your PC?

Hope this helps for now,
Shawn

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