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Trackpad tap not working properly.

Q: Trackpad tap not working properly.

Hi, the tap feature on the touchpad of my laptop isn't working, rather than opening a tab or file it will drag it instead. Can anyone help please?

RELEVANCY SCORE 200
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A: Trackpad tap not working properly.

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RELEVANCY SCORE 71.6

Hello. I have an issue with T460s Trackpad.Now I am using the t460s with minimizing the trackpad palm threshold.The driver version for trackpad pad is 19.3.4.97, and the bios version is 1.28. To check where the problem comes from, I swap the trackpad with x1 caron 3rd.x1 carbon 3rd works fine with the t460s trackpad.T460s shows the same problem. (even though it uses x1 carbon 3rd trackpad) I tried to roll back the bios; however, I was not able to roll back the bios below 1.27 version.With bios version 1.27, it shows the same problem Does anyone have the same issue with me, and solve the problem??  Thank you

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RELEVANCY SCORE 71.6

I bought the lenovo thinkpad T460s recently about 1 month back.  Laptop is good except trackpad.  Somehow my trackpad is not working properly, when i want to move the cursor i am having really hard time.  can you please someone let me know the issue?

A:Lenovo T460s Trackpad not working properly

Can you give a description of how it acts?

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RELEVANCY SCORE 71.6

We've had a Thinkpad T530 for several years.  About a year ago, the trackpad's left button began acting like a right click instead of the left click it should be and always had been.  The right button still acts as a right click.  The left trackpoint button works fine as a left click, and I can still tap the trackpad to get a left click, but I'd still like the left trackpad button to work properly. Recently, the hard drive went bad, so I installed a new ssd and a fresh copy of Windows 10.  I was hoping that would fix the trackpad button issue, but it did not.  Today, I installed the ultranav driver, but that did not fix the issue, either. Any additional ideas?

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RELEVANCY SCORE 70

The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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RELEVANCY SCORE 70

The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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RELEVANCY SCORE 62.8

Having some issues with the trackpad working correctly on the MBP - installed Leopard (not sure if it installed fine as I had some errors doing it) and now the trackpad on the MBP is not allowing me to ever right click - or do two finger scrolling?

Am I missing a driver for this? If so does anyone know the name of the driver that will allow the trackpad to function correctly?

Thanks

Chris
 

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RELEVANCY SCORE 56

I have a Samsung R580 laptop and the trackpad button doesn't work quite right. The button is a single piece button. The right clicking works just fine, but when I try to left click, it doesn't always work. I'll have to press really hard to get it to work. This has only started the last couple of weeks. I know that I probably shouldn't, but I take a thin knife and stick it in the crack surrounding the button and slide it back and forth a few times. This seems to fix the button momentarily, but only for a few seconds. After which, it goes right back to hardly working. I have no idea of what's wrong. I can use a mouse, but it's much more convienient to use the trackpad button. I can also use the trackpad it's self to tap which will do the same thing as clicking the button, but I keep clicking things I don't want to. Any ideas ? I don't know that the keyboard being dirty is causing it, as every other button works perfectly.

A:Trackpad Button Doesn't Work Properly

It sounds like you might actually need a trackpad repair or replacement. Are you still under warranty?

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RELEVANCY SCORE 54.8

Hello helpful people!!

I hope I'm putting this in the proper section, but forgive me in advance if I did not.

My computer had been working fine up until a couple of hours ago. I have an HP dm3t notebook. Anyway, all of a sudden, my mouse started acting strange. It would highlight random things. Instead of clicking and opening something from the launch menu at the bottom of the screen, it would only grab the icon and move it around. Same thing goes for tabs in Google Chrome (I also tried it in explorer)...instead of closing or opening or switching to a tab, it grabs that tab and moves it. It takes several clicks to sort of "unstick" the cursor/mouse from whatever it just grabbed. Same behavior in Outlook, too. It also sometimes selects random areas of my wallpaper...sort of like in an editing or paint program where you are selecting an area. It takes several clicks to get it to stop.

I first thought it was my mouse (logitech bluetooth), so I removed the device. When I went to re-add it, I did get a notice that I was missing a keyboard filter driver. I also got a message that there was a problem with my bluetooth driver, however once the mouse was added....that message went away. I went to HP and downloaded two of the available keyboard drivers (one for Alps Pointing Device and one for Quick launch). I installed and restarted. The problem still remains, though I went back and checked my Device Manager and it appears that everything should be working properl... Read more

A:[SOLVED] Cursor/Pointer not behaving properly using mouse and/or trackpad

I did end up switching out my old mouse for a new one I had sitting around, but had never opened and now both my mouse and track pad are back to normal.

What tripped me up was that my track pad was acting in the same bizarre way anytime I'd use it after I used the mouse, so i thought I'd ruled out that it was solely a mouse issue. Ah, oh well. Glad it worked out!!!

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RELEVANCY SCORE 51.2

Hey guys, i'm stumped.
 
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
 
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
 
I got nothing. I'm stuck.
Any suggestions?
 
Picture of error; http://i.imgur.com/jTMau9y.png

A:Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

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RELEVANCY SCORE 50

ok so i got a new compaq pc and my old polkaudio speakers wont work! does anyone no what the problem is? i no that they are connected properly, and the volume is cranked to the fullest and all sounds still play quietly. the speakers worked properly on my old pc though.
 

A:speakers not working properly, sound is very low, connected properly, please help!

I think...

1.You may have accidently adjusted you sound configuration settings.
2.You may not have the correct sound Drive (Or none at all). If so check your sound card and browse the web for installable driver (The acctual drivers don't cost anything)
 

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RELEVANCY SCORE 48.8

All of a sudden my touchpad for my hp spectre x 360 stopped working, my mouse works if I use an external mouse but If I try to use a the touchpad it doesn't work and I don't know why? How can I fix my touchpad? please help.

A:trackpad not working

1. Try reinstalling the touchpad drivers.2. Check for hardware functionality: http://support.hp.com/us-en/document/c03467259

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RELEVANCY SCORE 48.8

My Toshiba laptop's trackpad does not work after loading Windows 10 it tracks but cannot double tap, it works fine with an external mouse however. Can anyone help please?

A:Trackpad not working

Try FN-F9.

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RELEVANCY SCORE 48.8

I've had this laptop for about a year now and this only started a few months ago. My mouse/trackpad often freezes for about ten seconds or doesn't move. Even the "clicker" does not always work for a few seconds sometimes. Any advice?

A:Trackpad not working very well

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum It looks like you are facing difficulties to resolve Touchpad Issues with your NotebookWe will surely assist you with this Steps to drain the Static charge and loading default BIOS settings to resolve the issueStep 01. Turn OFF the NotebookStep 02. Un-plug the Power/AC Adapter and also remove the Battery tooStep 03. Press and Hold the Power Button of the Notebook for a full minuteStep 04. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOSStep 07. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 08. Now please wait till the Unit loads the Windows Operating system Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site Please Click the below link to find more troubleshooting steps to resolve this issuehttp://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5229455&calledBy=&docId=emr_na-c03523373... Click on the below shown link to find the steps involved in disabling the Touchpadhttp://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03922412  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Th... Read more

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RELEVANCY SCORE 48.4

hi guys i bought my hp laptop yesterday i use it for gaming but when i downloaded and started my game i realised that my trackpad doesn't work while i use my keyboard. how can i fix this ? thanks











Solved!
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A:Trackpad not working while i am using my keyboard

Hi, Normally, you just need to turn off SmartSense or PalmCheck the Synaptics control panel - however from what I've seen, this no longer seems to work for Windows 10 versions of this driver. You may be able to get around this as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version 17.0.18.8 Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall. When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Open the Synaptics settings panel, disable SmartSense or PalmCheck and then check if the touchpad will now work with a keyboard key held down.  If it does, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Regards, DP-K

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RELEVANCY SCORE 48.4

Hi,I have a hp stream and I unplugged my external hdd when the laptop was powered off and now my keyboard and track pad is unresponsive apart from f12. I've tried tapping on f11 when the system was starting up but that's not working. I've plugged in a USB mouse and that worked fine, then tried a USB keyboard but that wasn't working Neither.

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RELEVANCY SCORE 48.4

I have had my Yoga 710 Thinkpad or the last 6 months without any problems, until a couple of days ago, when my Trackpad stopped working.  There is no response from the cursor, which disappears when I use the touchscreen.  I can see the cursor when I press Ctrl, but is completely unresponsive when I try to use the trackpad.
 
I have been through the forums and tried everything short of resetting the computer with no success:
-Pressed F6.
-Tried to enable the mouse from the control panel, there was no option to enable or disable the touchpad.
-Tried every combination of deleting, updating and checking the mouse driver.
-Updated the BIOS from the website.  I also could not find an option to enable the mouse from the BIOS screen.
-Fully updated Windows 10.
-Booted up the computer in Safe Mode, no joy.
 
I am running Windows 10 on a Lenovo Yoga 710 14ISK, model 80TY, the touchpad is Synaptics.  According to the Control Panel, the device drivers are up to date, and the device is (apparently) working properly.
 
Many thanks in advance for any help offered.
 
 
Moderator comment: Model clarified.

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RELEVANCY SCORE 48.4

I have had my Yoga 710 Thinkpad or the last 6 months without any problems, until a couple of days ago, when my Trackpad stopped working.  There is no response from the cursor, which disappears when I use the touchscreen.  I can see the cursor when I press Ctrl, but is completely unresponsive when I try to use the trackpad.
 
I have been through the forums and tried everything short of resetting the computer with no success:
-Pressed F6.
-Tried to enable the mouse from the control panel, there was no option to enable or disable the touchpad.
-Tried every combination of deleting, updating and checking the mouse driver.
-Updated the BIOS from the website.  I also could not find an option to enable the mouse from the BIOS screen.
-Fully updated Windows 10.
-Booted up the computer in Safe Mode, no joy.
 
I am running Windows 10 on a Lenovo Yoga 710 14ISK, model 80TY, the touchpad is Synaptics.  According to the Control Panel, the device drivers are up to date, and the device is (apparently) working properly.
 
Many thanks in advance for any help offered.
 
 
Moderator comment: Model clarified.

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RELEVANCY SCORE 48.4

I have a 9-month old HP Pavilion 14t with no touchscreen. Recently, my trackpad will simply stop moving. I can do any sort of movement with my fingers on the trackpad, but the mouse on the screen will not move or click. As I have neither a touchscreen nor an external mouse, I would like to figure out why the mouse stops working. It stops moving out of the blue, and I have to just wait until it decides it wants to work again - usually, anywhere from twenty seconds to five minutes. I updated this computer to Windows 10 about two weeks after getting it, but I doubt that that is the problem, as this mouse issue has only been happening sporadically for the last couple of months. 

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RELEVANCY SCORE 48.4

Hey I just brought the X1Carbon (6th generation) and wanted to install Linux. While booting and installing Linux (kubuntu 16.04) the trackpad is not working well. Sometimes I am able to move the mouse but most of the time only the keys are working. On Lenovo Support I checked for device driver updates but couldn't find any. Am I the only one having this problem? Maybe you can help me

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RELEVANCY SCORE 48.4

Hey I just brought the X1Carbon (6th generation) and wanted to install Linux. While booting and installing Linux (kubuntu 16.04) the trackpad is not working well. Sometimes I am able to move the mouse but most of the time only the keys are working. On Lenovo Support I checked for device driver updates but couldn't find any. Am I the only one having this problem? Maybe you can help me

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RELEVANCY SCORE 48.4

Today i have gotten done with replacing the LCD panel on my x360. However when i boot up the device, the touchpad is now refusing to work. Under the device manager i can see a generic HID mouse, but nothing specific to the laptop. I tried to reinstall the synaptics driver but this has done nothing, and now i am stuck, can anyone help me with this?

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RELEVANCY SCORE 48.4

Ever since a Windows update took place last night, my keyboard and trackpad won't work. I've tried a system reboot using the recovery key, and tried to perform a Lenovo system update but nothing has worked. I tried to update the BIOS on the Lenovo support site but there is no option for Windows 10, only Windows 8.1, as you can see here: http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downl... If anyone has anything else for me to try I'd really appreciate it.

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RELEVANCY SCORE 48.4

I was just using my ThinkPad as usual today and then Windows automatically updated the Synaptics drivers. This led to both the trackpad and trackpoints not working and I had to use an external mice to use navigate. I fixed the issue by rolling back the driver, which worked until the next restart. I tried to find a more permanent fix so I uninstalled the drivers and reinstalled it, but this didn't work and now the drivers are stuck installing. Additionally, because I uninstalled all the previous drivers, I cannot use those ones that work. What makes things worse is that using external mice no longer works so I am now restricted to navigating with the keyboard. I've checked the device manager and it says that the 'device could not start (Code 10)' because 'the device is not in a valid state to perform the request'.  Has anyone else had this issue? Or does anyone know how to rectify this, because otherwise my laptop is going to turn into (quite a heavy!) paperweight. I am reluctant to reinstall Windows incase it doesn't actually solve the issue.

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RELEVANCY SCORE 48.4

Hi, my Dell Latitude E6400 is about 3 or 4 years old and the trackpad has been playing up over the last few months.

First it would cut out for no apparent reason and stop working (all four mouse buttons and the pointing nub thing) and I would have to restart the computer to get it to work agian. Not a real problem as it didn't happen that often. It then started doing it more and more often. After about a month or two of cutting out randomly it just stopped and started working normally again.

A few weeks later I started using CAD for a University project, the trackpad was being used a lot and it kept cutting out and I would have to restart it to get it working again. It happened three or four times in an hour before finally cutting off completely and restarting the computer wouldn't bring it back.

I thought oh well, I'll just buy a usb mouse and sort out the trackpad when I finish Uni and get home. A few weeks after that, I clicked the right mouse button by accident and the menu popped up! The left button and the touchpad all worked including the nub thing. It fixed itself somehow.

And finally, just a second ago it cut out and restarting won't bring it back.

I have reinstalled the mouse driver and that didn't fix it. I am pretty sure it is a hardware issue, like a dodgy chip, dodgy connection or something. There are no reasons for it to cut out, each time it cutted out I wasn't doing anything intensive apart from the CAD time. The pointing nu... Read more

A:Laptop's trackpad not working.

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RELEVANCY SCORE 48.4

Ok, so for some reason, on my Acer laptop, the trackpad isn't working. I can't see the cursor, clicks and movement do nothing, and, if I try plugging in my external mouse ( Ihome) The same thing happens. I literally can't do anything, I've even tried doing fn and f7, but nothing
 

A:Acer Trackpad not working

Actually, I just found a workaround. If I do CTRL+ESC I can restart the laptop from the menu, and for some reason have it work
 

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RELEVANCY SCORE 48.4

so my trackpad stopped working on my u310. it says the device is not disabled and is working properly in properties. What happened?

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RELEVANCY SCORE 48

the trackpad works fine, all the other fn keys work, just the one that disables the trackpad isnt working.

A:fn disable trackpad asus not working

[Solved]
Slated For Deletion

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RELEVANCY SCORE 48

Hi,  I use Hp Spectre Laptop,my trackpad suddenly stopped working.The pointer simply doesn't move when I touch the trackpad.

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RELEVANCY SCORE 48

Hi all, I just fixed my y510p from video artifacts due to a loose video cable connection, but when I put everything back together, my trackpad no longer works, and in device manager, I had an unknown device listed that was not there before. Anyone else had this problem, or have any ideas on how to fix it? I thought it may have been a cable that came loose when I was taking the computer apart, but I checked the connections to the trackpad and they're all good. Still not working though. Thanks in advance!

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RELEVANCY SCORE 48

I have recently acquired a Lenovo Y50 70, but the trackpad buttons are very difficult to get to work: they make the clicking feeling/sound, but often do not register the click, and have to be pushed hard to get them to work. Is this likely to be a hardware fault or fixable in some other way? Thanks

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RELEVANCY SCORE 48

Lenovo forum - please help. I think I did something to turn of the functionality of my trackpad and trackdot. They both stopped working all of the sudden. I've been to the settings panel and both are "enabled" but they still don't work. I have a USB mouse that is working fine. Thank you!

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RELEVANCY SCORE 48

I have a dell inspiron with windows 7 home. All input device will not work. It is NOT a hardware issue because all input devices work fine in bios and when booted off other media.
 
will detect usb mouse, install drivers and optical light is on, but cursor will not move.
 
WTH?!?!?
 
Thanks!!

A:None working keyboard, trackpad, and usb mouse

1) What happens if you uninstall the USB mouse and only have the touchpad online?
2) Also, are you using an external monitor plugged into the S/VGA port?  Reason for asking:  in the old days, if during a monitor swap, a certain monitor pin was accidentally bent and not making contact, the keyboard and mouse would not respond.  Wait, you said you can use mouse, keyboard, touchpad in BIOS?  Then, #2 doesn't apply to you.

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RELEVANCY SCORE 48

Hi,  I use Hp Spectre Laptop,my trackpad suddenly stopped working.The pointer simply doesn't move when I touch the trackpad.

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RELEVANCY SCORE 48

My Lenovo b50 touch is my main laptop and as soon as I uninstall a lot of programs I no longer need and restart, my trackpad stops working.i tried refreshing the cursor, restarting, pressing the touchpad off key, nothing.i never uninstalled any Lenovo programs or drivers, only a couple programs (chrome, 7zip etc.).i also noticed that the computer was very warm to the touch, so I let it fan out and cool down for the night to see if maybe the solder came lose.if you could help me that would be a huge help (sorry for using the same word twice!)thanks!

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RELEVANCY SCORE 48

After months of using the trackpad with no issue (on Windows 10), suddenly the trackpad no longer works. Usually I am still able to navigate, but the two-finger scroll never works and it is suddenly overly sensitive to my hands when I am typing, thinking I have clicked when I didn't even feel myself touching the touchpad. I have tried reinstalling the driver, but no dice. The track pad also does not show up at all in Device Manager.

A:Aspire VN7-591G Trackpad Not Working

When you said you reinstalled the driver, was it the one from our website?  http://www.acer.com, then click Support after choosing your country.
 
Is there a setting in your BIOS that lets you set the touchpad from precision to basic mode? Check and see if you can change that setting and get a better result.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 48

Hi everyone, I got my Y700-15ISK about 4 days ago. Awesome Laptop !However the trackapd stopped working after only few hours... I tried to press FN+F6 to activate or deactivate it but nothing changes...I use a mouse most of the time and the mouse still work but it's still annoying to have the trackpad not working... Is there a solution ? like some driver to re install ?

A:Y700 15ISK - trackpad not working

So I just bought a 1400? laptop with a trackpad not working after the first day ? (y)

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RELEVANCY SCORE 48

It seems like this is  recurring issue, since my computer, after my firts tablet-turning, does not see to recognize that it has become a computer again. So, sometimes, my computer do not recognize my trackpad and, sometimes, even my keyboard.I have tried every kind of new released drivers, but nothing seems to fix it. The external mouse works. ANy tips?My computer is 10 days old.Thanks

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RELEVANCY SCORE 48

Hi there,

Any help would be massively appreciated here as have really run out of ideas with this problem!

Unit: Macbook Pro mid 2010 model

All was working fine until one day, after using a projector in work, the unit was shutdown. When it came back on both the keyboard and the trackpad no longer function.

Key facts so far:

The keyboard responds just after power on, so that a command via the keys can occur i.e. press C to boot from disc or cmd S for single user mode etc BUT once the operating system has booted up, neither the keyboard or trackpad work.

If I plug in a USB mouse/keyboard all works fine. Also, if I use an external bluetooth keyboard and mouse all is fine.

The OS is completely up-to-date and runs on 10.6.8.

The keyboard backlight work fine.

Actions so far:

I have run both Disc Utility verify disc and also Disk Warrior - no difference.
I have repaired permissions within disc utility - no difference.
I have completely erased (zero pass) the hard drive and re-installed the operating system from the disc - problem still there.
I have tried Applejack also - no difference.
I have reset PRAM / NVRAM using usual method - no difference.
I have started in Safe Mode - problem still there i.e. cannot use keyboard or trackpad even in safe mode.

The only thing that has happened is that, when I booted into Single User Mode, the system went a little crazy and kept repeating the an error relating to AppleUSBMultitouchDriver 0xe000404f over and over. I was unable to do... Read more

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RELEVANCY SCORE 48

Hi there, need some help please, for some reason my keyboard and trackpad have stopped working. completely dead from start-up. The touch screen keyboard is the only way I can use my laptop, that is the Yoga 700 14isk.  

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RELEVANCY SCORE 48

I just received a acer v3-571g laptop today. There was no synaptics software installed on it so I went to download the 8.1 driver from the official synaptics website but when I went to install it just failed, I tried again a few more times without any luck. So I decided to download the drivers from the acer site, they downloaded and installed but when I went into the synaptics settings to turn on two finger scrolling, there is no option for it. The only option I can change is called "button" none of the other gestures can be found anywhere.

Please, does anyone know how to fix this.

Thanks in advance

A:[SOLVED] Trackpad gestures not working with 8.1

Hi and Welcome to TSF!

What makes you believe that the trackpad supports two finger scrolling?

Did you install just a driver or software as well?

Have you looked in the Windows Mouse section?

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RELEVANCY SCORE 48

Our HP Laptop's Trackpaf  (Model Number RTL8723BE) is not working following a clean wipe and re-install of the oeprating system (Windows 8).  The available drivers for HP trackpads do not help - any suggestions?

A:Trackpad not Working - Laptop RTL8723BE

RTL8723BE is the wireless card not an trackpad. What is the model of the laptop? 

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