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"Microsoft Windows XP files corrupted..."

Q: "Microsoft Windows XP files corrupted..."


I have a virus problem. All the time a window appears that says:

"Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. Your personal data at the reach of everyone's hand. History records and other personal information [...] easily reachable. Download protection software now!
Click OK to download the antispyware (Recommended)"
Of course I didn't cklick OK, I perfomed a scan by Antivir, Spybot Search&Destroy and Adaware, but the problem isn't solved.

Could somebody help me?

I found a similar help request on this page and therefore did a system scan via HijackThis.

Here is the logfile:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:22:29, on 21.12.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Programme\AntiVir PersonalEdition Classic\sched.exe
C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programme\Cisco Systems\VPN Client\cvpnd.exe
C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe
C:\Dokumente und Einstellungen\xyz\Lokale Einstellungen\Anwendungsdaten\Google\Update\GoogleUpdate.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet Helper - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Programme\BitComet\tools\BitCometBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\Programme\vmntoolbar\vmntoolbar.dll
O2 - BHO: AmskerBar - {B05D1A1E-9F4C-4CCE-91AD-DB5CFF9796DD} - C:\WINDOWS\system32\hozr.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll
O3 - Toolbar: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\Programme\vmntoolbar\vmntoolbar.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [avgnt] "C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Dokumente und Einstellungen\xyz\Lokale Einstellungen\Anwendungsdaten\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-21-1123561945-1715567821-839522115-1005\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'uncle1844')
O4 - HKUS\S-1-5-21-1123561945-1715567821-839522115-1005\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'uncle1844')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: Download all links using BitComet - res://C:\Programme\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download all videos using BitComet - res://C:\Programme\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: Download link using &BitComet - res://C:\Programme\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: Download with Star Downloader - C:\Programme\Star Downloader\sdie.htm
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programme\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programme\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Programme\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AntiVir PersonalEdition Classic Planer (AntiVirScheduler) - Avira GmbH - C:\Programme\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Programme\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: PostgreSQL Database Server 8.3 (pgsql-8.3) - PostgreSQL Global Development Group - C:\Programme\PostgreSQL\8.3\bin\pg_ctl.exe

End of file - 6832 bytes

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Preferred Solution: "Microsoft Windows XP files corrupted..."

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Windows XP Professional and "corrupted install files" - Solved

Hello. I got a new computer with Windows XP Professional a few days ago. Yesterday I connected it to the Internet and downloaded a few programs, such as UltimateZip, the latest nVidia ForceWare driver, Zone Alarm, AntiVir and the Battlefield 2 demo.

This is the problem: When I tried installing them, none of them worked. I got error messages like "Corrupted install file" and "The executable you are attempting to run has been corrupted". The Battlefield 2 demo setup wouldn't do anything if I clicked it - no error messages, no installer window... nothing.

I have been succesful in installing some other programs, though. Ad-Aware and Opera worked just fine. I've never had problems like this on Windows 98. Where do you think the problem is?

Many thanks for any help.


EDIT: I discovered that I had nVidia Firewall on that somehow "corrupted" the downloads. Thanks for your help!

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Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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I was working on Microsoft Word 7 and had multiple documents open; the computer froze (from being overworked, I guess) and I turned it off doing the "hold the power button for five seconds" thing. When I started up my computer again and opened up Word 7, I was able to recover most of the documents I was working on, except one. That one will not open (the message that appears says that the file can't be found), nor am I able to delete it (the message is that the file can't be deleted because it's corrupted or unreadable).

What can I do to fix this? I want to delete it; how may I do that? Please and thanks for the help. I don't speack tech, so the official support help from Microsoft Office confused me a little.

A:Microsoft Word 7: "This file is corrupted or unreadable."

I have never tried it, but you might try Pocket KillBox
There are other similar programs out there.

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I just ran SFC first time. It reports 4 "corrupted" core files. The machine is one month old, directly from Dell. No apparent previous or current issues. Looking at the report, the "corrupted" files appear related to gpedit. As you see to the left, my machine is 7 x64 home premium, which doesn't come with gpedit, but is compatible, so I downloaded it from MS/installed it last week . (Gpedit works fine and I plan to use it.)

The SFC issues all look more or less like this:

2012-12-25 18:10:43, Info CSI 0000026e [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {deleted}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

The 4 "problem" files are gpedit.dll, gptext.dll, fde.dll, fdeploy.dll. The fdxxx files are apparently client side extensions pf group policy edit, so I'm assuming they were part of the gpedit install. I'm also assuming the "hash mismatch" is because these files aren't in the store, so there's no hash in the store to match them.

My questions: 1) after installing gpedit, or, for that matter, installing/altering anything in the core files, does sfc then report an "error" as it did in this case? And more importantly, 2) once I reboot, will gpedit be uninstalled, because sfc didn't ... Read more

A:SFC log lists 4 "corrupted" files, or maybe not - Altering Core Files

Probably because a factory pre-install is inherently corrupt to begin with, larded with bloatware and duplicate utilties which throttle Win7's native state. That's why most tech enthusiasts prefer to Clean Reinstall - Factory OEM Windows 7 without the bloatware. If you follow the steps and stick with the tools and methods given, you'll get and keep a perfect install.

At the minimum I'd Clean Up Factory Bloatware which requires running sfc /scannow to lean up the corruption caused both by the bloatware and by its uninstall.

Otherwise if SFC can't fix the system files the next step if you had a normal install (which you don't) is to run Repair Install. In rare cases that can even sort the corruption caused by factory pre-install, but it can also make an even bigger mess trying to set it right, which it isn't at all.

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Running winxp home edition with newest windows media player. When I try to copy cd tracks to my hd with media player I get Error# C00D2754 "The licenses for your media files are corrupted. Contact Microsoft product support". Of course, when I checked microsoft's help page I found absolutely nothing on this topic. Any ideas?


A:"The licenses for your media files are corrupted" ?? Windows Media Player

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OS: Win 7 x64, SP1


My main Win7 installation was infected by a virus/rootkit that was wreaking havoc on my system. System Restore would not work.

I had a Windows 7 System Image backed up saved to an external drive previously, so after I removed the virus, I decided to do a full restore from that one using a repair disc.

After running for a minute or two, I got this message : "The system image restore failed. Error Details: One of the backup files is corrupted (0x8078002C)".

So I can not restore from the backup I had saved. To make matters worse, the Restore process already started wiping out my Win7 install before it checked the Restore image for corruption, because now I can't even boot - "BOOTMGR is missing". Startup repair doesn't even detect an OS now.

1) Is this the way it usually works? During an image restore, Win 7 starts wiping out the old installation before it verifies that the restore image is even useable?

2) Is there any way to "repair" the System Image I have?

3) If not, is there any way to restore the installation that was wiped (partially) by initiating the Image Restore?

I realize that I can mount the VHD from the restore to recover some of the files, but only after having to do a fresh install - which begs the question: what the hell is the point of a Windows System Image backup in the first place, if it can't check for errors before wiping your system and leaving you screwed?

I am BEYOND frustra... Read more

A:Restoring from System Image: "One of the backup files is corrupted"

I would try a disk check with error recovery on the corrupted partition, but don't have much hope of that working any miracle.

You will probably have to use your previous backup, but from the way you posted I suspect that you are relying on just the one image.

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Hi there;

I'm having a problem with my laptop. Previously everything has been fine, and then today I am unable to download programs (I can still download music p2p).

I have tried to download an MP3 splitting program and get the message "the setup files are corrupted. please obtain a new copy of the program".

I deleted the corrupted files and tried again, the same.

I have now tried 3 alternative programs, run Spyware and Antivirus software and performed system restore to no joy.

Searching the internet the only solutions I could find were people who were using a particular type of network card, which I'm not.

I have a Dell Inspiron 640m, not altered in any way and I am up to date with antivirus and spyware programs and tests.

This is infuriating me! Any help gratefully received

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I am trying to use the fsutil file setshortname to set "Program Files" to PROGRA~1,

but the system is giving me an "Error: Access is denied" response.
what I have typed:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd /d D:\
D:\>fsutil.exe 8dot3name set 0
The registry state is now: 0 (Enable 8dot3 name creation on all volumes).
D:\>fsutil file setshortname "Program Files" PROGRA~1
Error:  Access is denied.
And I try it in Safe Mode.It is also "Access is denied.".
Can someone
help me?

A:"fsutil file setshortname "Program Files" PROGRA~1"=>"Error:Access is denied."

Hi TimFF,
This might be related with the UAC settings, check this thread:
give full permission for the users in program
files folder
The steps in the above thread is not recommended.
For the short name usage, we may consider to create a directory-junction from
PROGRA~1 to C:\Program Files:
With the following commands:
mklink /J "C:\PROGRA~1" "C:\Program Files"
Best regards

Michael Shao
TechNet Community Support

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Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

A:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

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Request the following files from Windows Server 2003 "Service Pack 1" -- build 5.2.3790.1830:


I've been attempting to install Windows Server 2003 "Service Pack 1" (slipstreamed) from CD, but the files listed above seem to be corrupted. Since I'm on "dial-up", I can't really afford to (re)download the 320 MB network installer from the web...

Would appreciate it if ANYONE who has downloaded or have access to WindowsServer2003-KB889101-SP1-x86-ENU.exe can extract and send to me these 4 files (zip or rar'd) via email. PM for my email address. Thanks in advance!

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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We have 4 computers with "sfc/ scannow" errors...the corrupted files and messages are basically the same across the Windows 7/8.1 platform, which to me points to a software issue. I am up to date with all MS updates and my program software. I have posted two attachments from 2 Windows 7 (64bit) computers, "sfcdetails.txt" files. Is it possible to decode the particular culprit programs? I spent hours working with http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html on this site and trying different options on 1(one) Windows 7 computer, only to check the other computers we have...all basically the same descriptions of errors, including 2 Windows 8.1 Pro machines. Repair not possible of the sfc files, I am getting little beyond my comfort zone!
The last major programs to be install were McAfee security software, and an update to Boxcryptor and AntiLogger.
In anticipation.

A:Corrupted "sfc /scannow" files on all computers

Hey, read this and see if it is applicable for you!

Windows 7 update (KB3022345) causing corrupt files

The WIndows 7 solution is on post #24 (x86 fix in post #23)

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The subject message pops up any time I attempt to open my IE8 browser using Windows XP and set to my home page "ATT.Yahoo". When I click "OK" in the message, IE closes and tries to recover, but with the same results each time. I know
there is a method to reset IE9, but can't tell if it also pertains to IE8 since it can't be opened.

A:"Microsoft Visual C++ Runtime Library" "Runtime Error! Program: C:Program Files\Internet Explorer\iexplore.exe"

the first step in troubleshooting IE issues is to test in noAddons Mode.
toolbars.google.com - download and install the latest IE compatible version of the Google Toolbar.
for consumer help with IE select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions. thx.Rob^_^

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Hi. I'm thinking about repairing Windows 7Home Premium 32bit with the DVD, because of BSOD, but I hesitate.

I first need to know if the backup folder called "Windows.old" will be a COPY (keeps Date Modified but updates Date Created) or a CUT (simply moves all folders to an other, thus doesn't change Date Created). Thanks!
So of course, only those who have ever reinstalled Windows 7 may know the answer. If you don't know but have reinstalled Windows 7 at least once, please spare 30 seconds to check, simply find a file like a picture or music that you had before the reinstall, and see in the bottom bar of explorer if its Date Created is the original or the reinstall date. You can also click Display tab in Explorer, then Sort by > Others > check "Date Created", > OK > Click display again > Sort by > Date Created. Don't mistake with Date Modified, I know the original Date Modified is kept upon copying, but it will update if you modify the file obviously. Please be honest and double check, losing 5.9 years old dates of my past would be heartbreaking, like mixing the pages of my diary!

Date Created is very important to me (and is underrated because it's not the default sorting option unlike Name/Type/Date Modified) because my computer is 5.9 years old, now has thousands of files and folders and it's easy to find them back and organize them with Date Created sorting if I didn't write tags or description in the file name.
If it doesn't ke... Read more

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We used to have "stereo mix" option that enabled streaming audio recording without having to have the audio playing through the speakers. How do I do that now? What replaces that capability? Who makes my sound card? Why is that not readily available somewhere in Dell land? I can't believe forum searching found pretty much nothing on this.

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For the past 3 days ro so every tiem I have tried to download anything, whether it be from a flash player to a giant file of javascript programming, in any browser, firefox, IE, chrome, and swiftkit, it always says when i try to run it "Corrupted files" or when i try to unzip it. i don't know what is causing this and would greatly appreciate some help.

A:Always dowloading "Corrupted Files"

Could be any number of reasons why this is happening, but if it was me I would be running any number of the excellent free AV software. It may as simple as a LOS cookie a adware cookie that is causing this. the better privacy plugin in Firefox will clean flash cookie and others, also if your not using noscript as well you might consider it, especially on a windows OS.

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Without quotes, no extension. Anyone know what they are and if they're legit?


A:My c:\windows folder has a couple of strange files: "D" and "@#"

They dont see legit to me. Try to do a virus search. Otherwise i recommend factory reset

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I am running Windows 7 on an iMac with VMware Fusion. Everything was fine for three months. Then slowly, problems started showing up. A notice would come up saying that Windows Explorer wasn't working and needed to close. (re-booted) So far, it is still only occasionally.

Then the screen size display began to change EVERY time Windows was restarted. The change was to a different size each time. (changed it back) It is getting to be a real pain!

Now the "My Computer" screen only works occasionally.(in the beginning, I rebooted. Now that doesn't help) When it doesn't work - the box is mostly blank with a horizontal "thermometer" where the words "my computer belong" slowly moving across the top. Even when the line is filled, the "my computer" screen doesn't fill in. When I do get a screen, I am only able to move files or folders for a short time. After that, I get a square when clicked on says "calculating" - and it never finishes. This happens with moving many, or only two or three files. I am also unable to click and highlight several random files with the control key held. This also happens with the recycle bin. I am unable to delete the files there.

I have a 3.06 GHz Intel Core 2 Duo with 4GB 800 MHz I use three different registry cleaners (had lots of problems before Windows7 and am not too happy with 7) and a Malware program. I have a software program that offers a repair feature on its disc. Is ther... Read more

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i've been relying on going to "internet options","general" and "delete" then ticking all the boxes on that page..i found out that by doing this,my temporary internet file swere NOT being deleted.is this a vista problem? my pc came to a complete sludge of a slow down today and i found that my internet files folder had files going back a year that hadn't been deleted as i've been relying on ticking those boxes..i had tons and tons of and tons of files.i'm wondering if this is the norm and also is it possible that other files are not being deleted when using that method? if so,then i probably have folders that are totally loaded with trash.

A:Solved: Had to delete temp internet files by "view files" ,"select all" ,"delete"

Have you ever unticked Preserve Favorites website data?

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Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

A:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:


Please be advised that the malware people are very busy and it could take a couple days to assist you.


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I am hoping that someone can help me with what may be a complex question.

I have a spreadsheet, similar to the demonstration file I have attached. In it, there are a range of columns. One set of columns (A - D), shows a list of numbers that are references to items in a store, and it also shows their location in the store, so it acts as a floor-plan. The next column (E) lists those items again to show the dollar amount that those items have produced in total sales (F).

So, what I'd like to do is to add a conditional formatting to show me the "cold" and "hot" spots on the floor-plan so I can see where sales are most concentrated. I would assume that this would be done with a colour scale (using the range of values in column F to work itself out)?

Either way, the figures in column F would change weekly, so the relevant cells in columns A - D would need to automatically change when they're matching cells in column E - F change.

I hope this makes sense, as it's difficult to explain, but any help that someone could provide would be greatly appreciated.

A:Solved: Creating Cell "Cold" And "Hot" Spots Based On Values In Microsoft Excel 2007

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I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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how can I delete "saved password" and "form data" of microsoft
edge manually ?!

after too much search in google ....

I trid to delete some value of the following registry address
HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\MicrosoftEdge\

also I tried to delete some files in the following folder

and finally I could not find the way ...!!!

please help !

A:delete "saved password" and "form data" from microsoft edge manually

Welcome to the forums, go to settings (... dots from top right), click view Advanced settings and "Manage Saved Passwords".

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This is in regards to WindowsXP's version of Microsoft Picture It! Photo.

When I open my PictureIt! program it has the last couple pics I worked on as thumbnail images under the title Recent Files. How do I delete them from there? I had saved them as jpeg files in my photos file and then deleted them from there and the trash when I was through with them. I didn't know that thumbnails of them would be displayed on the program's opening page.

Thank you.


(Sorry to be such a pest today, but I am trying to get this computer working so that it has some privacy.)

A:Microsoft Picture It! Photo Question ~ "recent files"

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Hey Friends,

I guess its not only me having this, is it? Many of us have it right? so whats the thing which brings up this dialog box > Scan and Fix /or/ Continue without scanning > when you connect an external device to your computer?
i had some time some bad day of mine when i clicked on the Scan and Fix and the result was the windows converted a very large number of my files into .CHK files hidden in the HDD!! and i still cannot find a way to recover those most most important files of mine (they are text files). I did recover a large bundle of files, but not the ones i actually needed more than anything! those text files. i have gone through literally 30,000 files and recovered almost everything > videos, movies, images, and messed up bits of large installation files of softwares like AE broken down to many many small pieces... but that doesnt matter! that stuff can be recovered (softwares and movies and songs) but the text files are still among those .CHK files i have which are still more than 10,000.

Anyone have anything regarding this is more than Welcome to share their Knowledge.

A:Windows "Scan and Fix Dialog Box" and ".CHK Files"

Sounds like checkdisk is running and finding a problem with a hard drive and attempting a repair

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I recently installed a new ssd and did a fresh install of windows 8.1 on it. I am now using my old hdd as my main data drive in my laptop caddy. My problem is I did not back up my data on my hdd and format it. So I need to delete the "windows" , "program files" and "program files (x86) " folders from that hdd to free up some space.
I understand I have to give ownership to those folders for me to be able to do delete the folders. I have tired the methods suggested by this guide Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8

I tried both of those commands

(To grant currently logged on user ownership of)

takeown /F "full path of folder or drive" /R /D Y

(To grant administrators group ownership of)

takeown /F "full path of folder or drive" /A /R /D Y

and it was succesful, however I still couldn't delete the folders. I would appreciate if anyone could enlighten me.

A:Cannot delete "windows" and "program files" from old hdd

A lot is protected by trusted installer. I do that kind of thing with a win7 winpe disc/usb. I have a special driver which ignores permissions and gives complete control.

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I am running Windows 7, 64 bit.

This is the problem. When searching a folder, I am looking for all .cfg files. I can see at least 4 .cfg files in the folder, however, when I search *.cfg, it comes up with no results. I know this is not an error in Windows, and I feel as if I am overlooking something simple.

I see that .cfg files are tagged as "configuration" files and I assume Windows is trying to protect me. In reality, in this specific folder, these are broken files/un-completed download files from my download manager, Gigaget. I just want to remove these files in a specifc folder I have set up to house incoming downloads, so there's no risk of deleting anything important that my system would need.

Does anyone know how to rectify this dilemma.

Thanks in advance,

A:"Search" function in Windows 7 "not seeing" files

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Hey, I was wondering if anyone could offer some advice on this one.

I was messing around on a Mac in OSX, and moved my NTFS formatted (in windows) drive into the Mac to access my music.

I used NTFS-3G for OSX in order to mount the drive as readable AND writable, and everything was fine. Drive worked, everything accessible, all good.

I booted up the Mac this morning, and to my horror, everything on the music drive (except some Mac directories starting with '.' was gone. Scary feeling..

The drive usage (98% used, 3GB free, or somewhere around there) is still shown correctly though, so I have some hope of recovering the data. The drive is back in the windows machine now, and it's still the same, nothing miraculously re-appeared.

I know not to write anything to the drive until the data is recovered.

I have a backup, but it's from August so I've lost quite a bit of music that I bought online, as well as some other stuff that was on that drive.

Any ideas on recovering the data, bearing in mind that the disk usage appears to be correct? As far as I can tell, a bug in NTFS-3G has written the allocation table (or whatever it is in NTFS) incorrectly, effectively hiding the data from view, but no disk-wiping operations have occured so it should still be there,.. somewhere..

I know there are disk recovery utils out there, but I've no idea which ones will help, and which ones might make the situation worse.

Many thanks in advance


A:NTFS-3G corrupted NTFS drive. Files missing but "disk usage" correct

Essentially what I'm looking for, if such a thing exists, is a way to recover the allocation table rather than the files themselves (which are hopefully still intact).


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I need help. I am using Win xp sp2. Recently I tried to update my itunes, but before it could download, a message popped up saying the file was corrupted. (I only tried to update itunes, because I bought some music, but it wouldn't download the music saying that the file may be corrupted.) So I tried to download something else totally different, but I got the same message AGAIN!! What is going on here? I can't download anything...at all...PLEASE HELP!! This has been going on for almost a month. And I am seriously about to throw this computer out the window. (btw, I have done numerous virus scans that come out clean-using Bullguard).

A:"Corrupted Files"

I tried the 5 step thing, but i can't even get the panda scan to download, or even the hijackthis to run...should i just get a new computer?

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So, I was playing a game called Battlefield 2, and it was a little laggy, it was pissing me off so I restarted my computer. I don't know if this screwed something up, but instead of re-booting up, my computer told me that a file in the system 32 folder or around there (It's called system, I think) was corrupted or missing.
Whoop dee doo. I've had like this happen way too much, and I'm incredibly tired of re-formating. I do NOT want to re-format and re-install it, PLEASE, GOD, NO!

So, it told me to put in my windows CD and push "R" to repair it. So, I did, but that gives me a nice command line, and I don't exactly know what to do.

I tried restarted, and now without any error it just brings me to the blue windows XP screen before the computer goes to your desktop, but it just stays there without actually..going to my desktop and letting everything function. So, what do I do now? Is there any way to replace this file, or am I gonna have to re-format?

A:Computer does not boot up, A file in my windows folder is "Missing/corrupted"

hey there killaer

they only thing thing that comes to mind is (F8 ) and useing the (The Last Good Configuaration ) option

when you use thr repair dose it not tell you wich drive your software is on / profile ??

it should give you the option as in ( 1 c;/win) or something to that affect , maybe you need to slow down and read what the options are

i know this can be very frustrating but sometimes good things come to those that stop and smell the pc chips and stand back, look, read ,and reread

i have learned this lesson many times !!!!!

hope things work out


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Hi, my brother just rebooted his computer yesterday and got the error in the title. He was able to use it fine before he rebooted and it just came up out of the blue.

What I've tried: He didn't have anything on the hard drive so after not finding a solution through google I just decided to reformat and reinstall Windows. When that didn't work and I got a message about a damage disk or something (only ever came up once or twice) I tried to install Windows on a brand new 500gb Caviar Blue. Half way through the installation I just got the same message again.

After a few tries I decided to try to install Windows on my old second hand P4 system with the hard drive from the first system and it worked perfectly and booted like normal. But when I went and put the 500GB hard drive with a blank XP install on it I got the error again. So back I go to the first system and I put the hard drive in and it boots fine.

I have absolutely no idea what's going on because first the error came out of nowhere, then Windows won't install, then it installs fine on a different system, AND THEN the new Windows install gets the original error in one system but not the other.

Systems: PC-1: Athlon X2 2.4GHz CPU, 2GB DDR2 800 RAM, GeForce 8600GTS, 500GB SeaGate Caviar Blue Hard Drive.
PC-2: Pentium 4-3.0Ghz CPU, 3GB PC400 RAM, 320GB Hard Drive.
Both using an XP SP3 OEM Disk.

Any ideas?
Thanks (let me know if you need more info)

Edit: Sorry if this is in the wrong place, ... Read more

A:"\windows\system32\config\system corrupted or missing"

On PC-1 does windows finish the install, as this is a message that typically appears after XP is finished installed and working? If so, does this happen before any software or drivers are installed? If the motherboard has onboard graphics, pull out the Graphics Card before installing XP (just to eliminate any possibility of it being faulty and causing the problem)

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Hi. I tried logging on to my computer this morning, and this is the message it gave me

"Windows cannot load your profile because it may be corrupted."

I've tried searching for a solution, but most of the procedure on the internet is for windows XP, and I'm not sure if it works the same for windows 2000.

If you can tell me how i could fix this, it'd be greatly appreciated^^ Please bear in mind though, that i'm only 15... so I don't really understand advance things that much. [can someone explain to me close to step by step please?]

Thanks in advance!

A:"Windows cannot load your profile becase it may be corrupted" - Win 2000

Follow the instructions on How to Identify a Damaged User Profile and Create a New Profile

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I am new to tech support.

I need help. My PC keep displaying this message (below) every time I open a folder or hit the "back button" And also I can not run Window XP 'System restore', it open system restore but nothing happen.

" Critical Error!"
"Attention, acer! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now!"

"Click OK to download the antispyware. (Recommended)

"__YES ____" "___ NO___"

If click YES or NO . It open a web browser and go to this site:
" /ie-av.exe."

I appreciates if you can help me.



Below is the Panda Report that I got:

ANALYSIS: 2008-07-22 16:51:12
Description Version Active Updated
;==========================================================================================================================================================... Read more

A:"Critical Error!...Microstoft Windows XP Files corrupted. Download protection now!

Hai, the error message " Critical Error!...Microsoft Windows XP Files corrupted. Download protection now!" no longer showing up. I will attach the new panda log, main.txt log and extra.txt . My PC seem to be running ok, and no more pops up with error message.

Deckard's System Scanner v20071014.68
Run by acer on 2008-07-23 12:51:27
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 3 Restore Point(s) --
3: 2008-07-23 04:51:31 UTC - RP146 - Deckard's System Scanner Restore Point
2: 2008-07-22 19:01:43 UTC - RP145 - Software Distribution Service 3.0
1: 2008-07-22 18:32:15 UTC - RP144 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-07-23 12:53:28
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Alwil Software\Avast4... Read more

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Hi, I'm not sure what I've done, but it apparently was something that managed to kill my system.

This is the Message that I've been getting:

System Error!

Attention, Jason! Some dangerous trojan horses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now!

Click OK to download the antispyware. (Recommended)

Any help that could be provided would be greatly appreciated. Below is the Panda Report that I got and the Main report from DSS. I've also attached the extra text file from DSS.




ANALYSIS: 2008-06-22 18:54:36
Description Version Active Updated
Windows Live OneCare 1.0.0 Yes Yes
;==================================... Read more

A:"System Error!...Microstoft Windows XP Files corrupted. Download protection now!

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


You have no firewall enabled. Please enable Windows OneCare Live Firewall in the Security Center of your Control Panel.


I see you have P2P software ( Azureus ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. Howe... Read more

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What does this mean when I turned on the computer: "Windows
cannot load your profile because it may be corrupted. Contact your
administrator" And the next window said "Windows cannot find the local file ad
is logging you on with a temporary profile. Changes you make to this file will
be lost when you log off" How can I fix this problem?
This happened after my computer froze and then I restarted it.
Please help.
Thank you very much

A:[Resolved] "Windows cannot load your profile because it may be corrupted..."

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In Word and Excel, when you type "2000", the program automatically changes it to "2001". I have tried changing the regional date system to .../yyyy, with no avail. I have many workstations, and this is the only one with the problem. I also tried re-installing the program, but nothing seems to work.

A:Microsoft Office changing year "2000" to "2001"

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I just got done using the MS fix it tool to remedy the compress old files hang that occured when you used the disk clean up tool . There were about 20k old files that no matter how many times you ran disk clean up they were never compressed ...as a matter of fact at times I would actually see an "Increase" in files listed in the compress old files line AFTER I did selected "compress old files" clean!!!

So I used the MS fix it tool to solve the problem and ....you guessed it the tool removed the option for "compress old files" ! Now it is no longer there. MS states that they deleted this option to prevent the hang issue. But this is why I want to know whether these old files are actually being compressed when i use the defrag and it says "compacting files" ..

Any help would be greatly appreciated.

A:Is "compacting" files in defrag the same as "compressing old files" in disk clean up?


The 'compressing files' referred to by a defragmenter is the process of moving the files it has put together to the start of the drive.

When defragmenting files, it moves the pieces of the file to an empty space further into the drive. Once it has done this to all the files, it moves them back to the start of the drive as this is generally the fastest part.

This doesn't compress files like the option in disk clean up.

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Hi - I'm trying to install MS FrontPage 2003 on my Windows XP Home Ed 2002 Server Pack 2 PC and just after I've entered the installation key, I get the message "Installation source has been corrupted", and the whole program closes.

Any ideas why? Any solutions?

Much appreciated.

A:"Installation source has been corrupted" - Windows XP

Is the CD scratched or dirty? You may need a new copy.

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Yes. help pls.

Im getting Email, "E-mail Will Be Closed‏‏‏", from "Microsoft account team".

The email says ""Different computers have logged into your mailbox account and multiple password errors have been entered.
We are hereby suspending your account; as it has been used for fraudulent purposes.

Click here to reconfirm your account information

Outlook 2014 member services""

IS it spam or something serious? This hotmail account of mine is 7-8 years old and precious to me....

(there is no green shield sign and in spam section there are 5-7 identical email. I log in to my hotmail account once in a week)

Thank you....

A:why i am getting "E-mail Will Be Closed" from "microsoft account team"

Do a Google on "E-mail Will Be Closed‏‏‏" with quotes and you will see that it is a scam to get your account information.

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Hi all,

I'm puzzling this one. In the folder options when I choose 'view' the radio button to show the hidden files is missing. I've already checked the registry at the HKLM/Software/Microsoft/Windows/CurrentVersion/Explorer/Advanced/Hidden

and everything seems ok (value for 'Type' is 'group' etc.). Using the XP tweak (Kelly's corner #155) shows the hidden files, but the button still missing.

Another thing that I encountered with was that from the start menu the "Help and Support" not working. Again, the registry seems fine, and the process is activated (started). This came up when I tried to use system restore option - with no success.

Virus scan didn't find alerts of any kind

To make a long story short- below is the log file of HiJackThis. Please review it and reply if you see something to be concerned with for repairing my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:54, on 21-Dec-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAf... Read more

A:missing "show hidden files" button + "Help and Support" not working from start menu

Ok I found the answer (after quite a lot searching), as follows:

1. for the 'Hidden files' radio button - I used methods 1 and 2 from here-

2. for the helpcenter I just reinstalled it as described here -
note that the file 'dataspec.xml' is needed to be available for this, and it can't be done directly from the XP CD. The thing that worked for me was to insert the XP CD, and use the file that in my computer (C:\) and afterwards another file on the CD.

Again, all this happened with no virus detection, so I believe that there is no infection. However, if someone has remarks on the HiJackThis log I've put, feel free to add them.

Have a nice day,


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Good Morning,

I would like to introduce myself. I am new to the forum. Should I address an issue inappropriately, kindly alert me.

Most recently, I have experienced multiple PC issues. Recently, I performed a System Recovery and encountered the following ?

1. Cannot perform a SYSTEM RESTORE. The message is: ?Restoration Incomplete. Your computer cannot be restored."

2. When I booted up this morning, and DID NOT HAVE A DESKTOP.
The screen was blank ? no Icons.

3. The items below are APPEARING IN MY TEMP FOLDER, and are located at: C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp:

........a. 415303181927525125.tmp
......... plus similar numbers.

........b. IswTmp
........c. msohtmlclip1
........d. msohtmlclip

I delete the above items through safe mode but they re-appear.
** I am MOST CONCERNED ABOUT Items 1 & 2.


? (DESKTOP PC) Windows XP
? (SP3) HP Compaq Presario 061 - Media Center Edition,
? AMD Athlon (m) 64 Processor / (X 86-Based PC - 32-bit package)
? Version 5.1 / 2600 Build Processor

** If someone would give me some feedback, I would appreciate it tremendously.

Kind regards,

A:NO DESKTOP after booting up & SYSTEM RESTORE "Incomplete" & "Strange" Temp Files

Usually when the machine has a "blank" desktop, the boot/startup process has been interupted or is frozen to before Explorer is launched.

You can launch Explorer manually be navigating C:\Windows and double-clicking "Explorer".

If successful, do the following:

Start>Run>(type) "msconfig" and turn off all non-MS services and all startups.

Then, Start>Run>(type) "cmd", and at the command prompt type "chkdsk /f" and schedule a chkdsk to run on next reboot.

Reboot system and report results.

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hi every body
My PC has lots of files called "Thumbs.db" & "System volume information" in all its drives.I cant delete these files and I think the cause of shutting my pc down automatically and showing blue screen is these files.the operating system is win xp/sp2.
I don't know what to do with these and what anti virus will delete them.please help me.

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