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SSL Certificates for my NAS - struggling. Help!!

Q: SSL Certificates for my NAS - struggling. Help!!

Hi there,

Struggling to get Certificates to work on Win8 for https login to my NAS.
With https enabled on NAS I keep getting the Red https splash security page on both IE and Chrome.

Followed the instructions to generate/edit the Certificate from the NAS (produces new cert timestamp of Feb 2016).
Instructions in NAS docs say I should import this and allow the manager to automatically choose the appropriate certificate folder.
This I do and it puts the certificate into the "Intermediate Certification Authorities" folder by default.

Contacted the NAS company and they don't know why it won't work, as I have followed their documented instructions.

Any help appreciated.

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Preferred Solution: SSL Certificates for my NAS - struggling. Help!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


When I boot up I am getting a window with the message ' There is a problem starting C:\Program Files (x86)\Conduit\CT3309350\plugins\TBVerifier.dll How can I stop this happening?


Run the following and use Clean up button, does issue stop?

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Uncheck any elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review.
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted (if necessary):
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


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The fan on the Power Supply keeps going on and off. It spins for about 1 second then turns off then turns on. Sometimes the fan spins for more than 1 second and it makes a weird squeaky noise. I haven't cleaned my PC properly in months... I used a hair dryer to blow away the dust but problem is still occurring. Should I open up the PSU and clean it further... or is it time for a new PSU?

A:PSU fan struggling

A ahir dryer probably would not provide the appropriate air pressure to do a good job, I suggest trying to clean it with a can of compressed air. These can be picked up for about $3 at walmart, kMart, just about any store that sells electronics. Alswo a cleaning about every two weeks would be a better scheme. I take 5 computers out to my work shop at least every two weeks for a good dust removal. But then I have a small compressor with an air nozzle and turn the pressure down to about 20 PSI.

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Hi, names Zero, new to the forums. but figured it would be a good place for me. anyways onto my problem.

I've been having this issue for about a week now. My audio cuts in and out while streaming on youtube. or other streaming sites, yet on my computer i can listen to music/vids for hours and it wont skip. within a 3 minute vid on youtube or such the audio will cut out for 1-4 seconds. every minute or so. And I know it doesnt have anything to do with my net speed. im on a 10 meg cable connection. and even with the video fully loaded it will do it. I'm no.. novice around computers. but this is one issue that I cant seem to solve on my own.

List of things tried.
Updating audio drivers.
Uninstalling audio drivers. reinstalling, trying without updating first, then reupdating
Updating adobe flash player.
Uninstalling/trying without adobe flash player (Shocked it let me play videos without adobe flash >.>)
Installing older version of adobe flash player.

Tried on both Firefox and Internet explorer. same results with the cutting of audio. so dont think its as simple as bad version of explorers. running latest version of FF. old version of IE. tried on a fresh install of google chrome.

My computer specs.
Windows Xp media edition Service pack 3
Nvidia geforce 9600 gt graphs card.
dual core 2 proc.
3 gigs of ram (Initially four but windows xp wont recognize more then 3)

Soo can anyone help me out here?

Edit: P.s It wont cut out sounds/video over skype ... Read more

A:Help please. struggling!

after further testing. it seems to be mainly two sites..


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I am not sure whether I chose the right forum for this topic, as it's not only one game but morelike all processes are affected. When I am playing any game with like, say, 90 fps, it certainly does not feel like 90 fps like it used to feel before the problem. It feels lots of less, choppy, slow and especially when I use mouse to turn and to look around. This same problem comes with not only this game, but other programs and games aswell. Just a simple task like watching a movie from my computer, usually when the camera moves, it feels like the pc is giving some kind of lag. I must say, I did re-install my windows when I noticed the problem but there was no significant change.... So I deduce it must be a hardware problem. I hope you understand something from my explanation

Oh. And I check the temperature on graphics card. It seems to be ok, around 60 degrees? So it could not be due to overheating I guess.

Could it be that the card is broken? May the monitor be faulty? If, how can I get this confirmed?

For the reference my specs are

Intel Core 2 DUO CPU E8500 @ 3.16 Ghz P5Q Deluxe
ATI RADEON HD 4800-series
Windows 7 32-bit

I am very frustrated by the situation, and any help would be highly appreciated
I've once taken my pc for repair but they couldn't fix it.

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Hi Guys,

I seem to have been hit witth something, can anyone please assist, it would be much appreciated.



Logfile of HijackThis v1.99.0
Scan saved at 19:39:51, on 25/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Cotton Eyed Joe\My Documents\My Files\ADAware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\cqdls... Read more

A:Really struggling here, please help?

Remove all these, delete associated files

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {61A1BD6A-1454-4FC8-F175-3EDD86B070CF} - C:\WINDOWS\atllp32.dll
O4 - HKLM\..\Run: [1C1.tmp] C:\DOCUME~1\COTTON~1\LOCALS~1\Temp\1C1.tmp.exe 1 28129
O15 - Trusted Zone: *.frame.crazywinnings.com

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I have a Dell Latitute D600 and everything was working fine. Well I started to get the blue screen of death every so often so I ran a chkdsk repair. I guess it found some errors and corrected them. Anyway, now my computer takes at least twice as long to boot. Anyone have any suggestions?

A:XP struggling to boot

First off try going to Start -> Run -> msconfig
Then go to the Startup tab and start unchecking programs that you don't want starting when your PC does. Be sure you know what you're unchecking first though. The name and manufacturer can give some clues, or googling them will tell you what they are. Unchecking all of the unwanted/unnecessary programs should vastly improve your boot time.

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I've recently gone on broadband with O2 in the UK and after a few weeks my wireless adapter is having trouble finding my wifi box.
It can find others no probs. After about 3 attempts, turning off & on it can eventually find mine, could my internet use or my systems be hindering it's performance?
I'm running Windows XP.
Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:42:13, on 28/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creativ... Read more

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I am still struggling to use the Security portal to come up with a listing of every update I expect to see on my machines under by control.
I am currently using the following resources:


Even with the api I still can't bundle the report into a "what KB's will I see offered up".  Do you have any other suggestions?

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Hi I am running XP sp3......have problem with hijack also cant access system restore and many security sites (its as if it knows I am trying to kill the problem)....have managed to do a hijack log and another website has advised that you may be able to offer advice......

details are:

Logfile of HijackThis v1.99.1
Scan saved at 12:45:05, on 19/09/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\DOCUME~1\paul\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start... Read more

A:real struggling

thanks to all - can I leave this for now - I think I may be on the way to resolving the problem without making demands on your time


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I don't seem to be getting as good fps as I used to as I think my pc is getting old I was wondering what the best spec to upgrade for my pc would be as I don't want to have to upgrade everything at once
Current Specs:
Monitor: S27C450B Series 4 LED
Graphics Card: NVIDIA GeForce GTX 970
Ram: 8GB
SSD: Samsung SSD 840 EVO 120GB
Processor: Intel(R) Core i7-4790 CPU @ 3.60GHz (8 core)
If I forgot to add anything let me know and preferably please tell me how to find out what it is because I'm not very good when it comes to computer specs

A:Struggling to run games

What exact ram? What speed ddr3? Why only 8GB?

If you are gaming , 16GB minimum would be best.

What kind of games do you play? At what resolutions? What graphics settings do you play on now/want to play on?

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Computer has latest virus definitions downloaded/installed, latest Windows updates installed, Ad-Aware updated, PC Powerwash updated and still the following problems occur regularly:

1. When going to the windows update site (as opposed to letting it download the files on its own and telling you when new updates are available) it closes the browser window upon clicking "Custom Install".

2. Popups kill the computer. There's this WinFixer that keeps coming up and literally 50 popups at a time occur and make themselves little groups on the windows taskbar.

Here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 11:22:41 AM, on 8/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Nort... Read more

A:AHH! Struggling to fix a computer

Hello, and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).


Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the upate".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ... Read more

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I like my Epson Stylus photo R300, has always done a good job of printing my CD/DVDs, but alas since upgrading to Win10 64 bit, (Win 10 works automatically for standard printing) but not for printing CD/DVD it gives me the nag that the driver dealing with CD printing is not installed. Any ideas, your thoughts as always most appreciated. I have installed the latest Print CD software.

A:Struggling to print CD/DVD

I have an Epson 835 that will print to CD/DVD's working in Win 10.

I did an upgrade from Win 8.1 and didn't have to reinstall everything. However, coming from Win 7, reinstalling ALL the Epson software, including the Epson Print CD program may be needed. It appears Win 10 64 bit is supported.
Here is a link to the Epson downloads.
Epson Stylus Photo R300, Drivers & Downloads - Technical Support - Epson America, Inc.

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I've had my laptop since 2012, had a few problems with it but had them all fixed. I recently started gaming again after about a year.
I want to record my gameplay, but when i try to record gameplay my FPS drops drastically. i would be getting around 190+FPS when not recording, but as soon as i start it drops to 39-50FPS.
Anyone got any advice on how i can improve/fix this issue?

A:My Laptop Is Struggling

could be the recording game program. does it occur if using an alternative program like OBS

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Hi! My english isnt the best, but ill try to explain.

The BSOD suddenly pops up whenever it wants, and I get it alot. Im not a computer man, so I dont understand what to read, or what to do. But I hope you guys can figure out the problem, or atleast get me closer to a solution. Ill add the minidump file here, and hope for quick response on the problem. Just ask me if you have any questions regarding my computer please. Ill answer as fast as I possibly can.

I also noticed a file named MEMORY.DMP which was 211 568kb, should I upload this file too? Or is it something else?

A:Struggling with BSOD

"I'm not a computer man"... What is the computers make and model? What version of Windows is installed?

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Background I have been using VS Revo Pro to uninstall a number of unwanted programs, and in the process noticed that saving of neither a registry backup nor a system restore point was happening.

I contacted VS Revo, and it was suggested that the problem could lay with the permissions settings. The picture taken of the relative properties seems to show that full permissions are granted. Am I perhaps wrong?

The advice about permissions in the Windows 7 system really confuses me, when it talks of objects in editing permissions too. I cannot grasp what the objects wold be in a case like mine, if indeed they are relevant.

I should. please, ask for as much help as I can get on this confusing matter.

A:Permissions, I am really struggling

What happened when you right-clicked on Revo icon and Ran As Administrator?

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I have followed the steps outlined to get rid of this but it just keeps coming back. I delete everything at the very end for step 21 and when I run HiJack This again its back just with new junk. Ok here is my current log. Oh it will not let me delete winlogin.exe not even from the task manager says its critical and can not delete. Logfile of HijackThis v1.98.2Scan saved at 10:14:02 PM, on 12/2/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\System32\00THotkey.exeC:\Program Files\Analog Devices\SoundMAX\PmProxy.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\ltmoh\Ltmoh.exeC:\WINDOWS\System32\TPWRTRAY.EXEC:\Program Files\TOSHIBA\TouchED\TouchED.ExeC:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\WINDOWS\System32\TFNF5.exeC:�... Read more

A:t.swapx.cc Struggling

ok i finally got it to work *I think* here is the new log....but now i have a new problem I cant open Internet Explorer without a error message and then it shutting down. It wasnt doing that before. Just to be able to type this to you guys I had to hope over to MSN sigh ok here is my new log. Logfile of HijackThis v1.98.2Scan saved at 11:20:07 PM, on 12/2/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\System32\00THotkey.exeC:\Program Files\Analog Devices\SoundMAX\PmProxy.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\ltmoh\Ltmoh.exeC:\WINDOWS\System32\TPWRTRAY.EXEC:\Program Files\TOSHIBA\TouchED\TouchED.ExeC:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\... Read more

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Hello, Techies

Here's my problem. (My old hard drive went kaput; we'll talk slave issues later.) For now, however, here's what's wrong: I bought a new 80G hard drive (Seagate), and after much cussing and wrangling, finally got XPPro to load. However, my system only recognizes a "C" drive; neither my cd/rom nor my cd burner are showing up as being in my system. I have no partitions (that I know of; I am a novice...ok, rank amateur). How do I get my computer to recognize the other drives? Thanks a million in advance.

A:Struggling Novice

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Hi! My english isnt the best, but ill try to explain.

The BSOD suddenly pops up whenever it wants it seems, and I get it alot. Im not a computer man, so I dont understand what to read, or what to do. But I hope you guys can figure out the problem, or atleast get me closer to a solution. Ill add the minidump file here, and hope for quick response on the problem. Just ask me if you have any questions regarding my computer please. Ill answer as fast as I possibly can.

I also noticed a file named MEMORY.DMP which was 211 568kb, should I upload this file too? Or is it something else?

Graphics Card: Nvidia Geforce 8800 GT
Processor: AMD Phenom 9850 Quad-Core Processor
Motherboard: MSI K9A2 Platinum
RAM: 4GB (Cant find the name)
OS: Windows XP Sp3

A:Struggling with BSOD

Anyone at all know the issue?

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Hi all, Just bought my new Acer E5-737G-525G, it's ani5-6200u core, with 8gb of ram, and a 940M card, a tidy piece of kit that shouldn't in theory be subject to any system lag or slowdowns. However, this is the SECOND laptop i recieved after the other one went back due to sluggish initial performance and me assuming that this was due to a drive issue. However, it seems like this one is having the same sort of issues. Consistent spiking for long periods to 100% HDD utilization and it takes an age to start up and the icons "page" in after you've started Windows. Can't say im super satisfied with the performance. I am not sure what i should do, if this is a reach out to Acer affair or just fix it myself.  Both RAM and CPU are hardly being maxed if at all, whilst the drive is usually at 100%ish and i can see visible lag on my performance as a result. Please help! I dont wanna have to buy an SSD quite yet lol

A:Brand New E5 Struggling with 100% HDD Utilization

Check in task manager in the "Disk" column. What is causing the 100% disk usage? is it windows defender? If it is, then get rid of it - Turn it off. If its MacAfee, GET RID OF THAT ABSOLUTE PEICE OF JUNK I believe your laptop has a Western Digital WD10JPVX Hard drive, just like my laptop had. Oh, waht a horror McAfee was to that poor hard drive.  

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Hi there,

I've tried a lot of different methods in order to install 3.5. All have failed so far. I'm really hoping that somebody in the know will be able to help me with this.

First of all, I was running 3.5 fine as I could run programs that use it fine previously. This was on Windows 8.1 64bit before. I changed my hardware, specifically the cpu, motherboard and gpu. Reinstalled Windows and then started to reinstall everything else. As soon as I tried to reinstall 3.5, I was greeted by a message saying I wasn't connected to the internet. Error: 0x800F0906.

I thought this was strange so I decided to google it. Turns out that this isn't a common problem and I did actually find some solutions from this message board that worked for some people. More specifically I tried to install it offline via my installation disc using the command line:

C:\WINDOWS\system32>DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /Limit
Access /Source:g:\sources\sxs

This did not work. I received this after running the command:

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Enabling feature(s)
[===========================66.5%====== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.
Th... Read more

A:Struggling to install .NET Framework 3.5

Try copying the 'sources\sxs' folder onto your hard drive from the installation disc, change your command in the Admin Command prompt to reflect the new location, and see if it works that way.

And even though MS doesn't provide it, you can also try downloading an installer package from here, which is Windows 8/8.1 compatible:

Download Microsoft .NET Framework 3.5 Offline Installer for Windows 8 and 8.1 - AskVG

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Nothing personal but I hate Windows 8. I'm seriously struggling just to do the basics on my pc with it and WHY do I have no games? Where is my Mahjongg and Spider Solitaire? Why did my internet explorer icon disappear into thin air after a few days and I can't find it now??????

This is driving me MAD!!!!


A:Grrrrr - struggling just to do the basics on my pc

Hello Shug, and welcome to Eight Forums.

You can get free games from the Games app or Store on your Start screen. You'll have to be signed in with a Microsoft account to be able to though.

Do you mean the Internet Explorer tile on your Start screen? If not, then where?
Internet Explorer Modern - Restore in Windows 8
If you have further questions about Windows 8, then please feel free to create new threads to ask.

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ive been having a windows 7 computer since 2012 or 2011 and it used to be my sisters so when i found out that comcast can do a norton security thing. i decided to get norton and then when i started to clean my computer and everything it is now not letting me access the internet at all ive tried so many different things to have my internet working but nothing at all the same reason over and over again my proxy connection isnt working and it wont stop rechecking itself. its getting me really frustrated and im now decided to sell my laptop which really sucks. this has never happen to me at all, and when i say i cant access the internet that means like at all no connection to it. i use torch browser *thought it was better then the others and more faster* ive been trying to uninstall norton but its not letting me at all. what should i do? i really need help ive been suffering for days now lol. i cant download anything or get on anything because of the connection. i have also looked at what programs can be the problem but its like when i uninstall them my internet still doesnt work. oh and btw my sister never signed up for security when she first got the laptop, so there were alot of viruses on the computer. thats why i decided to get norton but it obviously made things worse. and another btw im using different laptop to write this right now. so if you can help me or at least try to it will be great. thanks.

A:Struggling Alot With My Laptop

Take a look at the following link for Norton removal tool. Download it from a computer with a internet connection and transfer it over to the problem computer.
Can you list things you have tried?

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(posted this on the wrong part originally...sorry!)Hi everyone-A few weeks back, I got slammed with some type of trojan. My McAfee caught it initially, but it still infiltrated my system. One of those typical "Your Computer Might be Infected" types of trojans. I managed to run Malware Bytes which I thought caught everything and removed everything safely. However, there have been some strange things that are still happening which I think are due to the attack. My MalwareBytes will no longer update, nor will my McAfee. I have attached my HiJack This log, and I was hoping someone could get their eyes on it. One of the O4 entries (rundll32) seems odd..Any help would be greatly appreciated!Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSR... Read more

A:Struggling after malware attack

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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Helllo, and Thanks in advance for taking a look.

PC: Asus T2-P 3.0 ghz with 1 gig ram. Integrated Intel video. 400 Gig HDD w/two equal partitions (C:/D XP Pro with all latest security/MS Updates.
Running two resident anti Virus Programs: Avast Professional, and Avira Personal Free. Also run RemoveIT pro Enterprise as a stand alone (works great) Also run A-Squared Free, MS Malicious SW Remover, AVG Anti-Root Kit, and Win ASO v2.0.5 Trial (which works great) and CCleaner. Also run Internet Properties regulary to complete delete IE temp Internet files.

Did have a serious virus that took some work to get out of my machine, but I'm afraid it left something behind,and am at my wits end to find it / clean it. Want to have the HJT log looked at, and maybe the answer here is to re-install windows XP. I dunno... just gettting unbeleivable slowness, with the Performance indicator in Task manager generally spiked at 88% to 100% most of the time.

Wondering if it is worth trying to fix issue, or just re-install (and which method is best?)


Here is HiJackTHis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:53:39 PM, on 05/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\sy... Read more

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Hi all, first post here!

I have recently bought a new quad PC and installed Vista Ultimate x64 on it. It installed fine, I activated it and started to get the updates through, after a few hours they were all installed successfully.

However, last night the Vista SP1 update appeared and I am a bit stuck! It says it is downloading but just stays on 0% for HOURS! Then, all of a sudden last night it climbled to 94%, stopped and I got an error from Windows saying the update has stopped working. I ran it again over night and got up this morning and it looked like it had finally downloaded as it was in the install process, asking me to press Next etc. I left it running but when I returned it said it had failed.

Now when I try to run it again, it seems to be stuck on 0% again. I have tried turning the firewall off but nothing happens.

Any ideas? Can it be downloaded manually and installed from somewhere else? Has anyone else had this problem?


A:No Error but struggling to install SP1

Hello Geordie,

Welcome to the forum

Have a look here;
Download details: Windows Vista Service Pack 1 Five Language Standalone for x64-based Systems (KB936330)

Make sure that you have all the latest drivers and Bios before installing.

I hope this helps.


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I am a newbe who is struggling to remove the maleware from my hijacked internet explorer. I would be grateful if anyone could lend me a hand. I attempted to run lavasoftadware, panda active scan and spyboot but I have been unable to remove the files. Thanks - SuzyLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:15:03 PM, on 10/3/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program Files\Common Files\Microsoft Sha... Read more

A:Struggling To Remove Malware

Hi suzyq? and Welcome to the Bleeping Computer!Download ComboFix from Here or Here to your Desktop.Double click combofix.exe and follow the prompts.When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next replyNote: Do not mouseclick combofix's window while its running. That may cause it to stall

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A couple of days ago I suddenly found my AV disabled and my web traffic being redirected, following some playing around I managed to install Symantec End Point protection, which Ran, said I had sirefef and all seemed well. But I still had odd options for Windows Defender & MEP Etc.
I found a guide on here by Gringo which I followed, which seemed to do the Job.
But now I am left with one final problem
Windows update refuses to install KB2813170 & KB2676562 From April and May Respectively.
I think I have missed a step out or not ran a particular tool. I am wondering have I missed something.
Look forward to your help


A:Struggling to Recover from sirefef

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521  BrowserJavaVersion: 10.25.2
Run by lee.dever at 15:49:30 on 2013-07-12
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.44.1033.18.3969.1148 [GMT 1:00]
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\svchost.exe -k NetworkService
C:\Program Files\Anon\Mobile Media Reminder\MobileMediaReminderService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (... Read more

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I'll keep it brief!
I've recently realised that I don't get the 'Run as Admin' option on any program that I right click on.
All I get is 'Run as ...', which when clicked on, opens a Run As box into which I type Administrator ......................... but that does nothing.
I've also discovered that I can't do a 'system restore'.
I opened up a thread in your Windows XP forum (http://www.bleepingcomputer.com/forums/t/596139/i-cant-run-as-admin-or-do-a-system-restore/) and have now been advised by LOUIS, one of your mods, to start a new thread here.
The reason being that, apart from my initial two problems, I am currently unable to download programmes from the web.
I was having issues with Avast, recently installed as advised, interfering with my emails. I then uninstalled Avast, only to find I couldn't install anything else due to my downloading problems.
I've just installed an AV prog after downloading it from a laptop onto a flash drive and then putting it onto this PC.
When trying to download a prog, a box appears asking me whether I'd like to save the file or cancel. As soon as I click on 'save file' the programme box disappears!
I'm sorry to be a pain, but my problems are increasing at an alarming rate!
I also can't print anything, including emails, unless I copy & paste them into notepad or a word document.
This has only been the case for a couple of days.
boopme has been helping me but suggested I open a new thread with all my woes, see this link,
http://www.bleeping... Read more

A:I seem to have multiple problems. I'm struggling now!

Hi Slime58
My name is polskamachina and I would like to welcome you to the Malware Removal Forum. I will be helping you with your malware issues.
What follows below are some ground rules for this forum.
I will reply as soon as possible (typically within 24-48 hours). In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, please let me know. I am in California at GMT-8 hours (Pacific Standard Time). If I do not respond to you within 48 hours, feel free to send me a private message.
Some points for you to keep in mind:
Do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Do not attach logs or use code boxes, just copy and paste the text.
I cannot see your computer. Periodically update me on the condition of your computer, and provide as much detail as you can in every post.
Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end.
NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a flash drive, anywhere except on the computer.
NOTE: It is good practice to co... Read more

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Hi all, im new here as you can see and i'm sorry if this seems like a simliar post, but believe me ive been struggling for last few hours over internet on information and how to do things and getting in all kinds of trouble (i will admitt im not 100% best at computers), so here goes whats been happening with my new machine last few weeks.

2 weeks ago i had both monitors go black, then blue with the whole "prevent damage....etc" with code 0X00000116 (display drivers). It happend 3x times and that was just browsing normal on the internet, no games etc. The company of the computer told me to unistill catalyst programme and re-install. updated all windows, seemed to be fine from there on.

Few days later after the screen saver went off and monitors to black i noticed when moved mouse and come back on, it said "display drivers were not responding, but succesfully recovered" on the bottom bar, but i thought nothing of it and it seemed fine.

I now had today the BSOD again but this time code: 0x00000124 (uncorrectable hardware issue), i restarted, researched on internet and found some different answers.

after leaving the computer on as was downstairs on phone, come back to see screen saver went off and screens black, moved the mouse, but they just stayed black. NOTE: This has happened once before also. restarted as only thing i could do

last hour ive had BSOD once again with code: 0x0000019 (bad_pool_header).

Im puzzled now as to whats going on. as i speak ... Read more

A:BSOD - Struggling to understand

Please follow the instructions in this post to provide us with some information: http://www.sevenforums.com/crashes-d...tructions.html

Just FYI - the "display drivers were not responding, but succesfully recovered" message is usually indicative of a STOP 0x117 BSODish error. It's very similar to the STOP 0x116 error and we troubleshoot them the same way.

While waiting for a reply, please uninstall all the ATI video drivers from your system. Then use this procedure to install the DRIVERS ONLY: ATI video cards - DRIVER ONLY installation procedure

If that doesn't help, then start by looking at this post (about troubleshooting the STOP 0x116/0x117 errors): STOP 0x116: VIDEO_TDR_ERROR troubleshooting
You can also have a look at this one (about the STOP 0x124 error) - but I wonder if it'll be any help: Stop 0x124 - what it means and what to try

Finally, you can start running these free hardware diagnostics. I'd start with the memory test/Prime95 and the video tests: Hardware Diagnostics

How new is this machine? Is the system and/or the video card still under warranty?

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Hi,Any help on how to remove the remaining services that Spybot and Ad-Adware can't remove would be appreciated.Here is the hijack log...Logfile of HijackThis v1.99.1Scan saved at 10:52:24 PM, on 15/03/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS ... Read more

A:Spyfalcon - Struggling To Remove It All

Hello,It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.It is also important you don't miss a step and perform everything in the right order!!I see you have Windows Defender running.The real-time protection may interfere with the fixes, that's why I want you to turn it off.To turn real-time protection offOpen Windows Defender. (Click Start, click Programs, and then click Windows Defender.)Click Tools, and then click General Settings.Under Real-time protection options, Uncheck the Turn on real-time protection (recommended) check box.Then click Save. Then rightclick the icon in your systray and choose 'exit'When your hijackthislog is clean again, please turn on the realtime protection again.* Download smitRem and save the file to your desktop.Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.* Please download ewido security suite; it is a free version of the program.Install ewido security suiteWhen installing, under "Additional Options" uncheck..Install background guardInstall scan via context menuLaunch ewido by double-clicking on the icon on your desktop.The program will now open to the main screen.When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido t... Read more

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I'll keep it brief!
I've recently realised that I don't get the 'Run as Admin' option on any program that I right click on.
All I get is 'Run as ...', which when clicked on, opens a Run As box into which I type Administrator ......................... but that does nothing.
I've also discovered that I can't do a 'system restore'.
I opened up a thread in your Windows XP forum (http://www.bleepingcomputer.com/forums/t/596139/i-cant-run-as-admin-or-do-a-system-restore/) and have now been advised by LOUIS, one of your mods, to start a new thread here.
The reason being that, apart from my initial two problems, I am currently unable to download programmes from the web.
I was having issues with Avast, recently installed as advised, interfering with my emails. I then uninstalled Avast, only to find I couldn't install anything else due to my downloading problems.
I've just installed an AV prog after downloading it from a laptop onto a flash drive and then putting it onto this PC.
When trying to download a prog, a box appears asking me whether I'd like to save the file or cancel. As soon as I click on 'save file' the programme box disappears!
I'm sorry to be a pain, but my problems are increasing at an alarming rate!
Oh, I also get random reboots ....................... and I mean random! None for weeks, then four in one evening!
Please help me if you can.
Thanks in advance,
P.S. Windows XP SP2.
Intel Quad Core Q6600 @ 2.40GHz
4GB of RAM

A:I seem to have multiple problems. I'm struggling now!

Hi all.
I've recently realised that my printer is now only printing intermittently, in fact, very rarely and I keep getting notifications of heur/qvm40.1.malware.gen.
My AV programme constantly removes it, but it keeps coming back!
Please, please, please ...................... somebody help me!
Many thanks,

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Hi All,

I recently purchased a new system (custom built) with the following specs:

Intel core i7 950 CPU (not overclocked)
6 GB Ram
ASUS P6X58D-E Motherboard
ATI Radeon HD 6870 (2 in crossfire)
Windows 7 Ultimate x64

And I am using a D-Link DWA-125 Wireless N 150 USB Adapter.
My ability to connect to the internet seems to be on and off, previously I had tried a different USB adapter with similar (worse) results.

Yesterday I was able to connect, although it was quite slow, but that may have been due to my internet going slow at the end of last month.

ipconfig gives the following results:
Windows IP Configuration

Host Name ............... : Adrian-PC
Primary Dns Suffix ......:
Node Type ................: Hybrid
IP Routing Enabled ..... : No
WINS Proxy Enabled ....: No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix : lan
Description ......................... : D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2)
Physical Address....................: 1C-7E-E5-5C-1C-F3
DHCP Enabled ...................... : Yes
Autoconfiguration Enabled ...... : Yes
Link-local IPv6 Address...........: fe80::51ef:df03:7c75:9e06%12(Preferred)
IPv4 Address........................ :
Subnet Mask.........................:
Lease Obtained......................: Sunday, July 03, 2011 11:12:26 AM
Lease Expires........................: Monday, July 04, 2011 11:24:41 AM
Default Gateway....................: ... Read more

A:Internet connection struggling

Hi AK 47, read this Attachment 162904

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Computer hangs. Long load times shut down times. Runs fine in safe mode with networking.
I downloaded adwcleaner, (from reading up on forums) and removed some threats there, but am worried i might still have more..
I am using windows 7 64 bit.
HP Pavillion dv7.
Any info you need on my part i will be glad to submitt it. I have ran tdsskiller and there is a possible tdss that might be bad but not sure..


A:Been Struggling for 2 Weeks with a possible virus

A quick update.
Here is a link i posted a few days back where i been getting a little help with my computer... Ill link it here so anyone helping me can read up on it and see where i am at.

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I've tried to cope with it alone, reading the pieces of advise given to other victims, but with no effects. So, please...

Main points I could notice:
- http://rl.webtracer.cc/-/?bayzm
- Hosts: 1159680172 auto.search.msn.com
- C:\WINNT\stsheets.dat

The antivirus programs (TrendMicro included) don't state any virus neither malware. The Lavasoft Ad-Aware also can't see anything wrong.
I tried to delete the malware in save mode (maybe this is called differently - I'm running polish version of Win2000) and clean the register. But then the computer during normal start reloads a few times and finally everything is back again.

And here is the contents of result.txt after having analyzed HiJackThis.log by KRC HijackThis Analyzer: (SMBFBE.EXE is the OfficeScan watchdog and ToDo.txt is my notepad file opened during system start)

Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe


Logfile of... Read more

A:After five days of struggling with bayzm, please help

This one is tricky. We are after a .sys file useally located in the drivers folder that holds this hijack in place. Once located...we can delete it...then the hijackthis entrys..and it should stick. Until you deal with that file..the hijacker will put it's entrys back. We are going to try 2 tools.

Please download Atribune's Find batch from here:
Unzip it to the desktop and run Find.bat. This should create a file in the
same folder called report.txt. Please post the entire text of this file
here for me.

Please empty any Quarantine folder in your antivirus, empty your recycle bin and purge/delete all recovery items in the spybot program if you use it?before running this tool.

Download this virus checker and tool from eScan Mwav.exe (Use Link 3)

1. Save it to a folder.
2. Reboot into safe mode
3. Double click the Mwav.exe file.(This is a stand alone tool and NOT just a virus checker......so it won't install anything)
4. Select all local drives, scan all files, press SCAN and when it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane (Bottom Window)
Left click and Highlight all the info in the Lower pane--- Use "CTRL C" on your Keyboard to copy all found in the lower pane and save it to a notepad file. DO NOT post the log from the ?View Log? button as that log does NOT contain the info we are after.

*Note* If prompted that a Virus was found and ... Read more

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MOD note - Split from this topic: http://www.bleepingcomputer.com/forums/topic384640.htmlHere is the DDS Log. I didn't see an option to attach the attach.txt and GRE logs to this email. Should I just paste them?.DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 14:16:02.90 on Sun 03/13/2011Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.64 [GMT -5:00].AV: Trend Micro Client-Server Security Agent AntiVirus *Enabled/Outdated* {E190D864-52CF-4319-B4EA-BFD07FFE2B7E}AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}FW: Trend Micro Client-Server Security Agent Firewall *Disabled* .============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\WINDOWS\avgagent.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Kaseya\Agent\AgentMon.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Trend Micro\Cl... Read more

A:Struggling with Virus/Trojan

Hi, Welcome to Bleeping Computer.My name is Shannon and I will be working with you to remove the malware that is on your machine.I apologize for the delay in replying to your post, but this forum is extremely busy.Please Track this topic - On the top right on this tread, click on the Option button, and, in the drop-down list, click on 'Track this topic'. Under Subscription Information, click on 'Immediate Email Notification' and then click on the Proceed button at the bottom.Do Not make any changes on your own to the infected computer.Please set your system to show all files.Click Start, open My Computer, select the Tools menu and click Folder Options.Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.Uncheck: Hide file extensions for known file typesUncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Now, let's look more thoroughly at the infected computer -We need to see some information about what is happening in your machine. Please perform the following scan:We need to create an OTL Report
Please download OTL from here:Main MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Change the "Extra Registry" option to "Use SafeList"Push the button.Two reports will open, copy and paste them into your reply:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedPlease note: ... Read more

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Hi all, new user here. I am running XP Pro and have been struggling with this virus for the past week or so. I have run Malwarebytes several times both as Admin and in safe mode and it found and deleted some trojan/virus. Then I also ran ccleaner. It still really ran slow and had ie redirects. Ran Adaware and cleaned. Still issues. While doing virus scans, I noticed thousands of IE temp files in a users directory I was not familiar with (not a user). I couldn't see that directory in Explorer, even with show hidden files checked. I was able to get to it in dos, so I deleted all the IE temp files there. I still have issues with IE. I ran Process Explorer and found the svchost process that was eating cpu. When drilling down in that process, I was able to see a TCP/IP tab that showed several foreign ip addresses being connected/disconnnected. So I am really paranoid. I have run the HJT log and am awaiting your directions. Thanks in advance..

A:Struggling with Virus/Trojan

Please follow these instructions:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

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Hi there,

I'd like to start by saying thanks to anyone who can help. I've been trying to remove this virus for a few days now with little success.

Please bear this in mind: The virus actually took control of my computer and I restored it. The logs that I share FIRST are taken from before the original time.

Also, I have no GMER logs. Originally the laptop crashed before it had finished and I never managed to recover before I restored (system restore). I now can't open/copy or do anything with GMER.exe without admin permissions. Funny thing is I have admin permissions but i won't let me do anything with the file.

AVG 2011 Free picked up the virus and it claimed to successfully remove it although it needed to reboot. For some reason explorer.exe and itunes.exe seemed to be corrupted and were being treated as infected files.

OS: Vista Home Premium x32

This is what happens when you log in:
1. "WMIServi Application stopped working and was closed"
2. Every executable that isn't part of windows is blocked by the firewall.
3. Acer eNet Management tells me to "Check the status of the Acer eNet service"

When browsing the internet sometimes searches redirect to famoussearchsystem.com. Also, I left the laptop on all day and came back to see it had opened 16 windows on the same page (famoussearchsystem.com).

Using Malwarebytes Anti-Malware I found a number of corrupted files but the same happened as with AVG Free. It informs me to reboot but a... Read more

A:Struggling to Remove Virus

Sorry I cannot edit my first post but I thought this might be important. AVG was at the stage where it should have uninstalled but failed so I ran an AVG removal tool which rebooted the computer. I've had WiFi off since posting and on reboot a message popped up:


VC.exe - Entry Point Not Found

The procedure entry point WSARecvEx could not be located in the dynamic link library MSWSOCK.dll.

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I am using Windows XP. I am getting occasional advertisement pop-ups that happen through Windows explorer even though I am a FireFox user. Sometimes these pop-ups happen when I am not doing anything internet related.I've spent a lot of time already on trying to remove them. They started when I let my wife use my account for some internet browsing -- I'll never do that again! I've done virus scans with Trend Micro Internet Security, Spyware Doctor, Malware Bytes Anti-Malware, IO Bit Security 360, Housecall, and AVG -- none of them turned up anything (though my Malware Bytes version is old and I was not able to get updates -- it told me to check my firewall settings and I have not done that yet because I know nothing about firewalls). The one that did turn up something was Spybot Search and Destroy, which found Win32.Sdbot.aad. I think Spybot removed it, but I'm still getting the popups.I also did system restore twice, because other problems starting happening as well -- Windows would not shut down, it just hung. I think I have that problem fixed now due to going back long enough on a system restore. I hope.Interestingly, once I did the system restore, I had to re-install FireFox because it was no longer launching. So I did that. When you first install FireFox, Internet Explorer complains that IE is no longer your default browser. I say that is okay, but I didn't click "don't ask me about this in the future" -- I decided there wa... Read more

A:Struggling with Adware popups

Hello, you have a lot of tools installed there. Which is your active AV?Is the Spybot the lastest version and updated?How do you get your Windows Updates?If needed. Manually Downloading MBAM Updates are below.Let's try to do this.....Reboot into Safe Mode with Networking How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This ... Read more

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Hello ,

Very stupid question perhaps, if you clean the disk, will that take everything away the former users put on the PC ?

Thanks for any answers in advance,

A:struggling with the old stuff still on this laptop

Quote: Originally Posted by thelma

Hello ,

Very stupid question perhaps, if you clean the disk, will that take everything away the former users put on the PC ?

Thanks for any answers in advance,

That's not a stupid question. If you completely wipe the disk, then yes, it will take everything away. The disk will be essentially a blank disk with no data, OS, etc. left on it. If you don't want to lose any data from the disk, then you would need to copy the data over to another disk before wiping it. If you want a bootable copy of the disk, then you would need to clone it to another disk before wiping (Macrium Reflect Free is an excellent program for cloning).

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Defrag stopped displaying progress and there was no hdd activity, so I waited and then shut defrag down. Had troubles so rebooted. On restart mouse would not move and keyboard didn't work. So I turned it off again. On restart I kept mouse moving and that stopped it from freezing, but svchost is running 50% and I can't open any programs. If I open exploer I can see the folders but it stops responding if I try to click on one.

In safe mode I looked at the event viewer and the only unique event since the trouble started is to do with cdr4_xp.sys. This is something with roxio so I rid of of everything roxio, including this driver and all registry keys. The problem has not resolved. Safe mode with networking seemed to have the same problems as normal windows.

I believe the defrag crash had something to do with me disabling my wireless during defrag. The popup window stayed open.

Any help would be appreciated. I don't have an external hard drive so I'm hoping for solutions that don't require backup, but beggars can't be choosers.


Sorry for the careless English. I'm on an iPod to write this. Also iPod seems to correct defrag to defray. I missed it in title.

A:Defray crashed now xp struggling

If you can get into Safe Mode try doing a System Restore.Start> All Programs> Accessories> System Tools> System Restore.When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore, you may get the message telling you that you will have to restart your computer to start, click ok. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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Perhaps this should be in the cooling and modding forum...I wasn't sure. I recently purchased a 20.1" widescreen 1680x1050 monitor and had to rma my evga 7800gt for a bfg 7800gt. Since then, I've had major trouble with artifacting while gaming, specifically with Splinter Cell Chaos theory at low in-game settings, and occasionally (but not as often) with HL2 at max settings. The problem also occurs using rthdribl for a few minutes. When the GPU temp reaches 69-70C, major artifacting occurs and I have to close the game. It also seems that upon first starting the game, it'll artifact at 62-65C, but withstand the heat a bit longer as it breaks in. I'm guessing this is an effect of the thermal pad heating up.

Tech support at BFG indicated that the GPU should work up to 90C without problems. Can anyone offer their experience with GPU temp artifacts...is 70C all I can expect from this BFG card, or should it be able to take more heat? BFG also indicated that changing the fan and thermal compound will void the warranty, so I'm leary about doing this. Finally, they suggested updating my BIOS and chpset drivers...could this actaully improve the temp performance of the graphics card? (nvidia graphics driver is clean and up-to-date)

Thanks a lot for any feedback.


BTW, it's been hot here lately in CT,about 85F in my apt, so that is probably contributing...but not as hot as you folks on the west coast!

A:BFG 7800GT struggling with temps

You could try removing the side panel and pointing a fan into the case. If you are having heat problems with your GPU this may help. Another possibility is that your power supply may not be up to snuff. What kind of PSU are you using, what is the wattage, and how many amps on the 12v line (all this can be found on the psu sticker)?

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Im not excaly sure where this should go, but admins feel free to move this post if its in the wrong section. I tried overclocking my computer, and to make a long story short, i couldnt get it to OC, so i restored everything to default, and it still has trouble booting. Sometimes it will boot if i let it sit for like 10min, other times it will if i unplug my second HDD. Does anyone have any ideas?

I was thinking it might be the Power supply..

A:Computer struggling to boot

if you were playing around with overclocking, it's possible that you damaged some hardware, keep that in mind. you should probably doublecheck what you have done to the bios (load defaults perhaps) to make sure you haven't made a setting whilst trying to overclock that is causing your problems.

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Struggling here how do you backup windows 10? With Acronis 2014 or 2015 or 2016. Do I have to select Winre unnamed partition windows c drive and recovery drive D. Or do I just pic C: Drive and D: drive/recovery drive? Thank you in advance. What is the easiest version to use to backup with Acronis. Things have changed so much from Windows 7!

A:Struggling here how do you backup windows 10?

Hi, good that you are aware of and use disk imaging. Windows is fragile and easily offended. Personally I wouldn't use Acronis TI and haven't for years after it failed to find my SATA drives completely. It's a bloated cumbersome product. Also, some have reported problems with the VSS service.

I use Aomei Backupper (free is fine); straightforward, regularly updated.
Many here recommend Macrium reflect (free) - a mature and modern product.
Both offer differential and incremental imaging.

You need the boot disk for whichever solution you choose, and need to make sure your PC is configured to boot from it.
You also need external storage for your backup- I suggest an absolute minimum of double the amount you intend to back up.

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Dear Friends,

Hope all is well...

My desktop after I first boot it up seems to take forever before I can do much with it.

The wireless mouse hardly will move and if or when it does and I try to open lets says a thumbnail on my desktop, it just sits there. Doesn't even highlight the thumbnail at that point.

After you wait for 10 maybe 15 minutes it will start to operate in a more healthy manner.

I have run both MWB and AdwareCleaner and nothing is found.

This machine only has a single core processor which I'm sure is not helping, But...

Any help or suggestions appreciated.

Cheers, Rafael

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II 170u Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 3839 Mb
Graphics Card: ATI Radeon 3000 Graphics, 256 Mb
Hard Drives: C: 454 GB (379 GB Free); D: 11 GB (1 GB Free);
Motherboard: FOXCONN, 2AB7
Antivirus: Microsoft Security Essentials, Enabled and Updated

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Hi I am confused with Pinnacle Studio as it is all new to me
I saved a captured movie as an Mpeg hoping to play it on a Dvd player it took hours! Then copied it with my CD Writer
But now i find it will not play on a Dvd player after all!
What have I done wrong?

A:Struggling with pinnacle Studio 8

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