Over 1 million tech questions and answers.

Acer Aspire 3690 Touchpad problem

Q: Acer Aspire 3690 Touchpad problem

Hi

i've got a problem with my touchpad on Acer Aspire 3690, couple days ago it completely quit working, touchpad + the left and rigth keys on it and the scroll key.
When I looked into device manager I saw the exclamation mark beside the SCSI/RAID host Controller. I tried to update or something with that driver with wizard but no result, and also as I turn my laptop on, that wizard turns on and offers me to install it, but at the end it not finds any driver. I re-installed the Synaptic but it didn't help.

Thanx for help in advance. Any suggestion will be appreciated

E.

RELEVANCY SCORE 200
Preferred Solution: Acer Aspire 3690 Touchpad problem

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Acer Aspire 3690 Touchpad problem

Here is the link to your Acer Aspire 3690 Touchpad drivers. If its an driver problem that should solve it.

Remove old installation of synaptic & reboot & reinstall.

Read other 1 answers
RELEVANCY SCORE 99.2

I have an Acer aspire 3690 laptop, not sure what year because it is second hand.

It keeps turning off, now I say turning off because it doesn’t shut down normally, the screen goes black (like it is before you turn it on) but there are no words on the screen (like u see with a blue or black screen when an error has occurred). And all the light go off as well, that indicating that the laptop if off. (Lights include: power button, Wi-Fi and battery).

My laptop is plugged into the charger so I know it has nothing to do with the battery, (and when my battery is low my computer prompts me and when the battery is at a certain point the computer hibernates (but does not do this in this circumstance).

When I boot the computer after it has turned itself off I don’t get the Microsoft page: the one that tells you an error has occurred and that’s why it turned off and tells you that windows will start normally in so many seconds. It simply boots normally, like nothing happened.

So my question is, has anyone else had this problem with their computer or have they heard of anything like this before? If so and you know what to do to fix it please let me know.

Sorry if this isnt enough detail or in the wrong category, i dont know that much about computers.

but any suggestions would help, thanks.
 

A:Solved: Acer Aspire 3690 problem

what windows version XP, Vista, Windows 7

It maybe the powersave options turning the hardware off
goto
Control Panel
Power Options

and see whats set - set the pc up to NEVER turn anything off and see if the problem continues
 

Read other 2 answers
RELEVANCY SCORE 98.4

i have recently re-installed windows Xp, when i tried to reconnect my wireless router i couldn't. i have tried downloading numerous Wireless LAN drivers but to no avail, they just pop up saying 'Card is not inserted' ' Device may not be present or could have been unplugged' I dont know where to go from here. Any help would be appreciated

Thanks
 

A:Solved: Acer Aspire 3690 Wireless problem

you have the post mark as solved - button at top of your post to change - if that is not the case

lets see a screen shot of device manager

------------------------------------------------------------------------
{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
------------------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 92.8

a friend of mine asked me to take Vista off his system an d put xp on it so i did.

he negeclted to tell me that his touchpad had stop working before i did it.

so off went vista on went xp home edition Sp2 and thought i could solve the problem later on down the line with a driver.

so i used an usb mouse to continue with the xp installation.

as we know with installing a new operating system there is alot of work to be done afterwards,go to device manager and see how many yellow ? you have to update drivers. 1st thing i noticed is the device manager did not pick up the touchpad only the usb mouse when i plugged out the usb mouse. the mouse and other pointing devices was gone from device manager.

so i am at a stage now where everything in the laptop works grand.. got his web cam working,wireless card working,bluetooth card...etc...etc..etc..

in device manager no yellow ?. so all drivers updated.

as for touchpad i know from previous experiance the FN + F7 will disable/enable the touch pad. and when i do it it comes up on the screen touchpad disable/enabled i do it several times. still no reaction from the touchpad. i go to acer support website and download the Synaptics driver for the tochpad. do a reboot and still nothing from touchpad i try the fn +f7 again. no respone again.

what is bugging me is this

1.Device Manager reads no tochpad installed under mouse and other pointing devices which would suggest to me that its hardware. that if its not read in device manager th... Read more

A:Acer 3690 Touchpad

I have the same problem but I was moving from Windows XP to Vista on my laptop. I had recovered all drivers but my touchpad and USB mouse were not working. Then I download drivers of both from Microsoft site but only once they worked than after all things are same. If you get the solution for touchpad than share it with me.
 

Read other 1 answers
RELEVANCY SCORE 90

Trying to get to factory settings whenever I push F2 or F(anything) it asks for the setup password. I don't have anything

A:Acer aspire 3690. hELP

You can try and contact Acer to see if they can help but we cannot help to circumvent passwords on any systems.

Read other 2 answers
RELEVANCY SCORE 89.2

I'm about to order more ram for this laptop (it only has 512mb) and have found where the ram module is located on the back of the laptop.
Is there any diagrams or detailed instructions on how to remove and replace the ram thats there.
Thank you
 

Read other answers
RELEVANCY SCORE 89.2

Hi Can any one help (new to this so pls Help) I have a Acer Aspire 3690 laptop with window Xp. I just the laptop two days ago and was fine I turned it on to day to use and it starts in BIos as if it shut down unexpected it has the count down timer and all the option ie SAFE mode but I have tried all of them and nothing works. When the timer runs out it starts and the resets back into BIos again.PLs PLs Help meEDIT: Merged two threads, same topic ~ Hamluis.

A:Acer Aspire 3690 problems

Hello Sarah. It's the safe start menu that you're seeing, not the BIOS. Since your system is only two days old, I suggest the best thing to try is a restore to factory condition.

Consult the documentation for your laptop, but the key combination to restore factory state is probably Alt + F10. Double-check and make sure the safe start screen does not offer factory restore anywhere on the screen. Alternatively, did you make recovery disks initially whan prompted?

If you restore the system, and you have the same problem again, I'd suspect the hard drive has a fault, and it would be best to return the laptop for warranty attention.

Read other 4 answers
RELEVANCY SCORE 88.4

Hi there,

I have the same problem with an Acer Aspire 3690. I changed the Vista to XP, I added all the drivers, and everything seems working properly, but I can't use the bradcom BCM94311mcg wireless adapter because it can't switch the radio on. If I switch the wireless button I get the same message wrritten above.

to artie86: If you know more since then, please let us know!
 

A:Acer Aspire 3690 wireless issue.

Read other 7 answers
RELEVANCY SCORE 87.2

Hi everyone, thanks for reading

Long story short, my mother got a computer a couple of years ago for cheap where the CD drive doesn't work and it came without a recovery disk. She has had a lot of problems and I want to help her out be doing a reformat but I do not know how to do this without the disk. Can someone please help me?

It is an ACER ASPIRE 3690 Model number BL50 using windows XP

A:Acer Aspire 3690 Reformat/Recovery without disc

Acer does not come with recovery discs. It has a recovery partition from which you can make recovery discs. if you did not do that, you can go to:

http://www.acerpanam.com/us

Click on "eRecovery Disc Purchase". Acer does not come with recovery discs. It only comes with a recovery partition from which you can make recovery discs. If they discs were not made you'll find the provided website useful

Read other 2 answers
RELEVANCY SCORE 87.2

I am working on an Acer Aspire 3690 laptop for a friend. The Manufacturer specs are (I don't have the ability to run TSG):
Processor / SpeedIntel® Celeron® M processor 420 with 1 MB L2 cacheCore Logic ChipsetIntel® 940GML ExpressSystem Bus Speed533 MHzRAM / Max RAM256MB / 2GB, DDR2 533 MHz soDIMMs.Video SubsystemIntel® Graphics Media Accelerator (GMA) 950, up to 224 MB of
shared system memory, supporting Microsoft® DirectX® 9.0LCD Properties
15.4" WXGA Acer CrystalBrite™ TFT LCD
1280 x 800 pixel resolution
(varies by model)Hard Disk Drive160GB Hitachi
CD-ROM Drive8X DVD-Super Multi double-layer drive or 24X DVD/CD-RW combo drive (varies by model)Battery, PrimaryLi-ion battery pack (4-cell) or
Li-ion battery pack (6-cell)
(varies by model)Sound SubsystemIntel® High Definition audio support
Two built-in Acer 3DSonic (1.5 W ) stereo speakers
Built-in microphone
Sound Blaster Pro™ and MS Sound compatiblePCCard Support1Type II PCCard slotPointing DeviceTouchpadPeripheral Subsystem4 USB 2.0, 1 VGA, 1 S-video/TV-out, 1 Microphone/Line-in, 1 Headphone/Speakers/Line-out, 5-in-1 card reader

Acer OrbiCam™1 integrated 310,000 pixel CMOS camera
(on selected models only)Modem56K ITU V.92 PPT approved, Wake-on-Ring readyEthernet10/100 Fast Ethernet, Wake-on-LAN readyDimensions / Weight14.09 x 10.43 x 1.15/1.41 inches
6.1 lbs (with primary battery)AC Power100-240V AC AutoSensing Adapter Environment

Shock
Operational/Non-Operational
5 G max. pulse / 40 G max. pu... Read more

A:Solved: Acer Aspire 3690 Boot Problems

Read other 14 answers
RELEVANCY SCORE 87.2

Hello, I wonder if you can advise please.

I am trying to do some basic maintenance on my daughters laptop that she inherited from her sister.

Acer Aspire 3690 Vista Laptop. It is waiting to install Service pack 1 but I cannot connect it to the internet here at my house. The programmes I have put on so far and the log file are via my memory stick.

It HAD AVG and Norton AND Windows defender, but I removed Norton with the tool and disabled Defender. I have RE-enabled windows firewall.

I have used Auslogics de frag.

I have unchecked several items at startup as everything was checked.

The first big problem was, she had downloaded Personal Antivirus (PAV) so I used Malwarebytes and CCleaner programme to clear it.

There is now a pink screen during startup which eventually goes away.

It is still running slow but no-where near as bad.
Please can you tell me if I can delete Hibernation files on Disk Cleanup
and please will you look at the hijack this log as I have come about as far as I know how! I hope I have done it right.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:17:11, on 04/09/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.ex... Read more

A:Acer Aspire 3690 vista security probs and HJT

PS I have found PAV in the task library since doing the scan but when I do a search for it, it doesn't appear. Does that mean its still in there somewhere please?

Thank you
 

Read other 1 answers
RELEVANCY SCORE 80.4

I bought an Acer Aspire E5-511, but I have problem with touchpad and Windows 8.1.The touchpad (Synaptics) is not working with Windows 8.1 x64, but it works fine with Windows 7 x64 and Windows 8 x64.When I install Windows 8.1 and have to choose? language to install? I can?t choose anything with the touchpad. I should plug in my mouse to continue. I doesn?t work even when it?s fully installed and with latest driver (available only for win 8.1 x64) from Acer?s website. I tried with an older driver, but had no success. I updated BIOS, but it doesn?t work again. In hardware IDS in device manager it shows HID\? not ACPI\? (like win 7/8). Fn+F7 doesn?t help.When I try to install Windows7/8 the touchpad is working properly at the beginning (I can choose ?language to install?, ?Time and currency format?? and the touchpad works after install even without driver).

A:Problem with touchpad and Windows 8.1. Acer Aspire...

There are several threads here about troublesome touchpads on E5, E3, V3 and other Aspire laptops with Win 8.1. No one has found the definitive solution yet, I think.

Read other 9 answers
RELEVANCY SCORE 79.6

Model:acer aspire 4745Drivers are mainly based on windows 7 64 bitWhen I upgraded my windows from 7 to 8.1 the touchpad became problematic.The driver is synaptics touchpad 14.6.0Problemscrolling is not working              Auto right click              Auto file is opening               Auto selecting the files & programms etcSo plz help me to solve this

Read other answers
RELEVANCY SCORE 78.4

Greetings and salutations.

I recently upgraded an Acer Aspire 3690 to Windows 7 (32bit) and everything went well, almost. See, for life of me I can't get audio to work. (That old chestnut.) The speaker icon in the notification area displays the white cross/red circle and informs me that "No Audio Output Device is installed". Fine. Okay. Just a driver problem, right?

Well, Device Manager is showing no discrepancies and the two devices associated with the Aspire's audio chipset (Conexant) are installed and happy (Modems/HDA CX11270 Soft Modem, and System devices/High Definition Audio Controller). But there is no entry for Sound, Video and Game Controllers, and that's what concerns me. Acer's driver support page for the 3690 tells me that Realtek powers the audio, but regardless of the potentially compatible audio drivers I've tried to install (most of the Conexant drivers fail with "Driver installation failed: could not find the MEDIA device for this driver" and the Realtek drivers either have no effect or BSOD the machine) I've had no success.

Now if I was running XP then MUAA would, I'm convinced, resolve the issue, but as far as Windows 7 is concerned I'm at a loss. Best I figured, the Realtek drivers should latch onto the High Definition Audio Controller then provide an Audio Output Device, but nothing's happening. I'm convinced that the physical hardware's fine because the Soft Modem diagnostics provide feedback, and the BIOS has been updated to 3... Read more

A:Acer Aspire 3690 w/ Conexant: "No Audio Output Device is installed"

I'm assuming you upgraded from Vista/XP. With and upgrade to a different OS and there are devices that don't work right away with the latest drivers tells me that the BIOS for the MOBO needs to updated/flashed. I would start there first. Sometimes the old BIOS are just not compatible with a new version of an OS.

Read other 2 answers
RELEVANCY SCORE 76.4

My son is having trouble with his Ascer Aspire 3690. It has Vista on it. He went to restore it to factory settings using the Alt F10 key and as it boots up(it goes ito the Acser eRecovery management Environment, I see the bars on the bottom of the screen and it goes over about 1 in than I get this error "File acpi.sys caused an unexpected error (4149) at line 6514 in d:\srvrtm\base\boot\setup\setup.c. press any key to continue. When I press a key it just takes me back through the same sequence and I end up back at the error. He has done this restore a few other times when the computer was acting funny with no problems, but now it doesn't want to get past this error. I don't have a factory restore CD or a back up CD so any help would be greatly appreciated.

Thanks

Stoner
 

A:Ascer Aspire 3690 restore to factory settings problem

did you create a recovery cd not the back up cds but the system recovery cd? if you did try that

http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/
very very very common this issue you have its the main reason i have discs, sooooo many images fail its unreal, you should be able to get a reinstallation disc from acer ( may have to pay a few quid) if you use their support pointing out its THEIR image whats crap
 

Read other 1 answers
RELEVANCY SCORE 70

I'm having some troubles with my brand new Acer Aspire 7730G (vista).

The touchpad doesn't work quite correctly. The right button is completely non-responsive. Also, a couple of times the touchpad itself was non-responsive to tapping. I have uninstalled the drivers and reinstalled them, didn't help.

Uhhh, help me. Thanks in advance
 

A:Acer Aspire touchpad issue

Read other 11 answers
RELEVANCY SCORE 70

Hi everyone. I bought my Aspire ES1-311 just a weeks ago and I re-installed Windows 8.1 but the touchpad does not work. I tried to activate it with "Fn + F7" without success, I installed touchpad drivers (on the official download page of Acer website). The setup said that all is ok but still not working. In the mouse configuration menu of Windows 8.1 (Configuration panel), the Synaptics menu does not appear. On my Ubuntu disbrution, touchpad work fine without any driver. How can I fix this ? Thanks and happy new year











Solved!
Go to Solution.

A:Acer Aspire ES1-311 touchpad does not work

Hello, I had the same problem which I solved. Fix steps: 1.Reset 2.Press F2 to enter in BIOS 3.Main 4.Set touchpad as basic (NO ADVANCED!!!) . All other should be set as anable in Main 5.Press F10 to save changes I hope this sequence to solve your problems













View solution in original post

Read other 11 answers
RELEVANCY SCORE 70

I have an acer aspire one D-150 netbook running XP. Works great, but it has a touch pad with a mind of its own since I got it. Sometimes, when rolling over buttons, etc., it operates and i wind up clicking on something i didn't intend. Anyone else having this problem? If so, any advice to fix?
 

A:Acer Aspire One touchy touchpad

Go to Acers support webpage and download and install the touch-pad driver for your model laptop
 

Read other 4 answers
RELEVANCY SCORE 70

Hi everyone. I bought my Aspire ES1-311 just a weeks ago and I re-installed Windows 8.1 but the touchpad does not work. I tried to activate it with "Fn + F7" without success, I installed touchpad drivers (on the official download page of Acer website). The setup said that all is ok but still not working. In the mouse configuration menu of Windows 8.1 (Configuration panel), the Synaptics menu does not appear. On my Ubuntu disbrution, touchpad work fine without any driver. How can I fix this ? Thanks and happy new year










Solved!
Go to Solution.

A:Acer Aspire ES1-311 touchpad does not work

Hello, I had the same problem which I solved. Fix steps: 1.Reset 2.Press F2 to enter in BIOS 3.Main 4.Set touchpad as basic (NO ADVANCED!!!) . All other should be set as anable in Main 5.Press F10 to save changes I hope this sequence to solve your problems












View solution in original post

Read other 11 answers
RELEVANCY SCORE 69.6

I have a month old Acer Aspire E 15 laptop. Its touchpad is very hard and for normal touch it just keeps roaming picking up cells. It can only be stopped by taking off the finger and then carefully taking cursor to an empty cell and press hard to click so the several picked up cells get released and I can work further. I tried Fn+F7 suggested by a forum member but it acts only an On/Off switch for the touchpad. Press Fn+F7 and it goes off, press again it comes back. But the hardness remains. A click with the touchpad means press the touchpad hard till it literally 'clicks'. Looks like the machine will be usable only with a mouse. Before I had a Lenovo and never faced any such problem. Anyone faced such a problem?And any solutions? 

Read other answers
RELEVANCY SCORE 69.6

    Hello guys. I have an Acer Aspire E1-531 and the touchpad stop working. It works fine 2 days ago. Now I had to fix the DC power cable. Evertying works fine, except the touchpad.    I googled the problem and I found that the bios should have an option Touchpad with choices Basic, Andvanced, but I can't find that option in my bios (bios version 2.21). How should I procced?   Thanks for your help. P.S.: Do you think it doesn't work because I pulled out the motherboard battery and I put it back or beucase I'm using Legacy Boot Mode?

Read other answers
RELEVANCY SCORE 69.6

Hello, I have posted here concerning this problem before and I still can't fixthe touchpad. I use a USB wireless mouse to move the cursor around and it works well. I tried downloading the lastest drivers and pressing fn + f7 to enable the touchpad but that don't work. The touchpad doesn't sgow up in the settings. The mouse is listed in the settings menu. I don't know what to do now unless I took my notebook out to the computer shop. Any advice is appreciated. Thanks.

Read other answers
RELEVANCY SCORE 69.6

After updating to Windows 10 some months ago I've got some troubles with my Synaptic touchpad. Generally it's become less sensible so that I need to to tap more than one time and harder to select something. And when I've worked on my Acer Aspire 7745G for a long time the touchpad simply stop working, and the only thing that can make it work again is restarting the pc! A smaller annoying thing is that when drawing a line using the touchpad, moving a tiny bit too fast can make it accelerate out of my control. Hyper-sensibility one could call it! The problems occurs both when using the latest driver from Acer.com Synaptics 14.0.6.0, 2010/04/12, and the one installed automatically with Windows 10, Synaptics 19.0.9.4., 2015/07/14.

A:Acer Aspire 7745G touchpad less sensitive

Go to Control Panel/Mouse and see if you have this:

Read other 1 answers
RELEVANCY SCORE 69.6

Hi, I'm running Windows 10 on a Acer Aspire S7-392-6832 laptop. Lately I've been getting jealous of my Macbook friends because of the four-finger swipe that quickly switches the last two open windows (effectively the same as Alt-Tab on my laptop) However, I was wondering why my laptop is not concidered to have a "Windows Precision Touchpad". The drivers that I use (ELANtech - the main driver, and Synaptics) allows for 3 or 4 finger gestures, so surely my expensive 2013 ultrabook laptop has a touchpad that is good enough. Does anyone know how to make the touchpad show up as a "precision" model so I can use the useful gestures (that includes the app-switching in OS X)?  I've tried reinstalling the Synaptics and ELANtech drivers and messing with some other options but that did not work for me.  Thank you.

A:Windows Precision Touchpad for Acer Aspire S7-392?

Did you find the options at Cntrol panel/Moude/Elan/options/Multifinger tab?

Read other 1 answers
RELEVANCY SCORE 69.6

hi,

I am about to install Windows 7 on my Acer Aspire 5920 but don't know if the touchpad drivers will work on Win7. I know that the touchpad will work but worried about the scroll down/up feature of the touchpad. Which you can only make work with Acer software, but they don't support Win7 right now!

Anyone please help!

A:Acer Aspire 5920 touchpad drivers?

solved.

The drivers for Vista worked perfect for 7.

Read other 9 answers
RELEVANCY SCORE 69.6

Hi I have just installed the latest touchpad drivers for my aspire 5738z which initially the scrolling feature wasnt working after installing the new drivers this fixed the problem,
however each time i restart my laptop there is a dialoge box appears which asks (open file security warning ) do you want to run this file) there is a check box which asks always ask before opening this file , i have installed the drivers with this check box un ticked however each time i start the pc the box always re appears the file name which apears each time is - SynTPEnh.exe how can i stop this appearing each start up and run as normal
 

Read other answers
RELEVANCY SCORE 69.6

Hi guys,

I seem to have a problem using my touchpad on my Acer Aspire 2920 laptop,
I recently shut down my computer whilst using Nero Xpress and was in the middle of burning a cd (please dont ask me why) and for some reason when i restarted the laptop the touchpad wouldnt respond, Iv plugged in a mouse for now which works fine but i want my touchpad back.

Iv gone through the normal procedures e.g system restore, FN+F7 & FN+F9 which havent worked iv also checked my touchpad settings and there all updated but they dont seem to see my synaptics drivers iv already re-installed the drivers but still no avail.

Its very frustrating as im not used to using a mouse on my laptop

If anyone can help id be very grateful.

Kind Regards

Sav
 

A:Acer Aspire 2920 Touchpad Not Working!!!

Can someone close this post for me please as i put it in the wrong place. thanks
 

Read other 1 answers
RELEVANCY SCORE 69.6

I love this forum and have found a ton of useful information but this is my first time posting.

So I have an Acer Aspire ES1-512-P18H laptop that came stock with Windows 10. I deleted the partition and installed a fresh copy of Windows 7 Ultimate x64 in legacy mode with a USB flash drive. I then installed most of my drivers and noticed that the scroll function on the keypad was not working.

I went to Acer Aspire ES1-512 Drivers Download for Windows 10, 8.1, 7, Vista, XP and downloaded the "Mouse and Touchpad Driver" which is an Elantech driver. No luck.

I then uninstalled said driver and downloaded the Synaptics "Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19" driver from Software Drivers | White Papers | Videos | Synaptics. Again, no luck.

I did some more research and found this article Solved: Aspire e15 (e5-511-p9y3) Touchpad not working on w... - Acer Community - 277578 and attempted to install Windows 7 in UEFI mode with Secure Boot off. I deleted the Windows 7 partition to not cause any issues and to perform a clean install on a blank partition. The Windows files would load and then hang at the windows logo screen when it says "Starting Windows."

I then did some more research and found this to be a common problem when installing Windows 7 on systems made for win8/10 using UEFI.

At this point I do not know what to do. I believe if I was able to install Windows 7 on a GTP partition using UEFI, my touchpad would work correctly. I th... Read more

A:Acer Aspire touchpad scroll not working

After trying 20+ drivers from ALPS, Synaptics and ElanTech I have found the solution! Download this cabinet file
403 Forbidden
and extract/copy the contents to a folder of your choosing. Run the Setup and voila! You have a fully functioning touchpad.

This worked for the ETD050A touchpad used in my Acer Aspire ES1-512-P18H with Windows 7 Ultimate x64 installed via USB stick in Legacy mode.

Hope this helps anyone else with the same problem when downgrading from Windows 10 to Windows 7.

~ET4488

Edit: If link does not work, google "win7-elan-input-device-driver-15-6-1-1-64-bit"

Read other 1 answers
RELEVANCY SCORE 68.8

Hi, I bought my Aspire V 15 Nitro Black Edition 6 month ago. Today my touchpad stopped working.The cursor disappeared, and no click or touch gestures on the touchpad would work. I tried reboot, still not working.Then I tried re-installing the drivers from the Acer Support website (TouchPad_Synaptics_18.1.22.2_W81x64) and rebooted.Still not working and now the touchpad is gone from the Windows device manager. At least USB mouse is working, but I'm working a lot with the touchpad so I really don't want to live without it. Any ideas how this can be fixed? Thanks a lot!

A:Touchpad issue with Acer Aspire V 15 Nitro Black E...

Hi, I have exactly the same problem. This is amazing to spend 1000? for a laptop with an horrible touchpad.  ACER, FIND A SOLUTION !

Read other 3 answers
RELEVANCY SCORE 68.8
A:Acer Aspire 5750G Touchpad Driver Problems

Try :
Control Panel/Device Manager/Mouse or pointing device/driver/-restore- driver (if not work -uninstall-driver)
Reboot
Windows install the generic driver,if work you can reinstall original touchpad Acer driver
Alternative do you can restore a system image ? To exclude hardware issues
 

Read other 17 answers
RELEVANCY SCORE 68.8

For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.

19.0.9.7 is the synaptics version

touchpad works fine on other user accounts

A:Acer Aspire V3 - Windows 10 - Touchpad not working with new driver

Aspire E15 - Touchpad not working at all

The touchpad on my e15 does not work at all, but after searching for forums, they said its the BIOS problem, so i updated my bios via acer support page, it works fine now, hope this help..

Read other 9 answers
RELEVANCY SCORE 68.8

Acer Aspire 8930 touched scroll up/down dosn´t work, I´ve got Windows 10 installed is that a problem?

Read other answers
RELEVANCY SCORE 68.8

I'd like to disable touchpad tapping in ACER Aspire E5-551G, in Windows 7 64 bit. I have already installed the driver "Synaptics_Touchpad_v17_0_19_C", but in Control Panel, Mouse, there isn't any tab about the touchpad. Thanks in advance,Jordi

A:Disabling touchpad tapping in ACER Aspire E5-551G ...

First, check Device Mgr for any device warnings, errors or other issues. If none, run "main.cpl"  from the start menu but without the quotes to navigate the mouse and touchpad settings. Jack E/NJ

Read other 1 answers
RELEVANCY SCORE 68.8

Touchpad issue. Cursor freezes and lags which is very irritating. I install several windows and drivers up to 10 times but the issue remain unfixed. Please help. 

Read other answers
RELEVANCY SCORE 68.8

Hi, Laptop model - Acer Aspire R11 (R3-131T) Suddenly my touchpad no longer working. I have updated the latest Synaptics and Elan drivers and after restart the touchpad still not working at all. Please help.

A:Acer Aspire R11 (R3-131T) Touchpad no longer worki...

To help you troubleshoot the issue, First thing you need to uninstall the touchpad drivers from the computer. To do these, please follow the steps given below:-Press ?Windows? key + ?R? key at same time from the keyboard.-Type in ?Devmgmt.msc? on the run box and hit ?Enter?.-Find for ?Mice and other pointing devices? and right click and select ?Properties?.-Click on ?Driver? tab and select ?Uninstall? tab click Ok.-After uninstalling touchpad drivers, restart the system once and let the system automatically install the basic drivers for touchpad.-Now try using it. If issue persists, please find the link given below to install Acer touchpad synaptic drivers:http://www.acer.com/ac/en/US/content/drivers Hope this will help you.

Read other 2 answers
RELEVANCY SCORE 68.8

I have instaled and uninstaled a dozen times, used system restore and can not get the touchpad to work Acer Aspire 8943G, please can any one help?










Solved!
Go to Solution.

A:Acer Aspire 8943G Touchpad not working, Updated dr...

Something weird happened. It would not work no matter what I tried. I was watching a movie on KODI formerly XBMC. I accidently touched the Keypad and the Mouse moved. I pressed the Video button and it lit up. Only thing that I can figure out is that it took several hours for the driver update to work or that the Video triggered the Touchpad. I had uninstalled and deleted every instance of the driver including the Backup System Reserved created by a MS Tech, when my Windows Ultimate became corrupted. Initialy it had Win-7 Home Premium and when it would not install IE10 at the time MS gave me a free upgrade to Ultimate.Even then it took a week to finally get IE10 installed because the Computer Lacked Service pack1. Kudos to the MS Techs, they called me numerous times and worked on my computer. The spoke excellent English and are based in India. Laptop was out of warranty and Acer pretty much said tough luck, you gotta pay. MS did not charge me one cent.












View solution in original post

Read other 2 answers
RELEVANCY SCORE 68.8

any one can help me to solve the problem of my acer aspire E5-411-C1Y4. touchpad not working. 

Read other answers
RELEVANCY SCORE 68.8

I've upgraded from Windows 7 to 10 and after it touchpad had absolutely no response even not visible in Device Manager! There is only Win7 driver here https://www.acer.com/ac/en/GB/content/support-product/2114?b=1Installing from root folder doesn't work, even 64bit subfolder. 













Solved!

Go to Solution.

A:Acer Aspire 7741G /w ALPS touchpad (detected as Sy...

I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.So I tried to search similar models.Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.https://www.acer.com/ac/en/GB/content/support-product/2004?b=1 After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver. Hope it will help to someone other. I spent a lot of time by resolving. MESSAGE TO ACER STAFF:PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!














View solution in original post

Read other 2 answers
RELEVANCY SCORE 68.8

Hi, Laptop model - Acer Aspire R11 (R3-131T) Suddenly my touchpad no longer working. I have updated the latest Synaptics and Elan drivers and after restart the touchpad still not working at all. Please help.

Read other answers
RELEVANCY SCORE 68.8

Hi, I bought my Aspire V 15 Nitro Black Edition 6 month ago. Today my touchpad stopped working.The cursor disappeared, and no click or touch gestures on the touchpad would work. I tried reboot, still not working.Then I tried re-installing the drivers from the Acer Support website (TouchPad_Synaptics_18.1.22.2_W81x64) and rebooted.Still not working and now the touchpad is gone from the Windows device manager. At least USB mouse is working, but I'm working a lot with the touchpad so I really don't want to live without it. Any ideas how this can be fixed? Thanks a lot!

A:Touchpad issue with Acer Aspire V 15 Nitro Black E...

Hi, I have exactly the same problem. This is amazing to spend 1000? for a laptop with an horrible touchpad.  ACER, FIND A SOLUTION !

Read other 3 answers
RELEVANCY SCORE 68.8

Laptop is an Acer Aspire 4730z with Windows Vista Home Premium 32-bit, fully updated to current.

I installed an update to Avast's engine, and after rebooting, when I got to the Windows logon screen, both the mouse buttons on both the built-in Synaptics touchpad and an external USB mouse will only select an item, but nothing else happens. In other words, if I click on a user account, it selects it but it doesn't allow me to enter a password. Likewise, if I click on the shutdown icon at the lower right of the screen, it just selects it but nothing else happens.

But, I found that if I hit the tab key and then the enter key to select something on this screen, then the left mouse button starts working again on the touchpad and the USB mouse..

When I get into windows, the left mouse button on both the built-in touchpad and the external mouse continue to work, but the right mouse button on the built-in touchpad doesn't work. However, the right mouse button on the USB mouse works.

I have tried everything I can think of to resolve this:
- uninstalled Avast (I'm now using MSE as the anti-virus on this machine)
- uninstalled and re-installed the drivers for both mouse devices multiple times, using different versions (for the touchpad, one set of drivers from Acer, another set from Synaptics)
- uninstalled the Synaptics device from device manager and let windows reinstall it upon reboot
- updated the drivers within device manager (it didn't find any that were more curr... Read more

Read other answers
RELEVANCY SCORE 68.4

I installed Win7 32 bit with no issues on an Acer Aspire 3690.
Later I found out the single core processor (a Celeron M 420) is compatible with 64-bit.

So I tried installing the 64 bit version and everything goes smoothly until the final reboot. Then I get a warning about the installation failing, and it reverts to 32. On boot I get "This version of Windows could not be installed. Your previous version of Windows has been restored" blah blah etc.

I tried the upgrade advisor and it warned that my half-gig of ram is low, but otherwise it should be ok.

I saw posts suggesting checking the setup log in the panther folder. I have no idea what I'm looking for in there.

Any suggestions?

A:Can't upgrade 32-bit to 64-bit on Aspire 3690

You are doing a clean install?

You cannot do a direct upgrade, you must do a clean install, going from 32 to 64.

Read other 9 answers
RELEVANCY SCORE 68

Just ruled out malware in other section of this forum. Laptop's integrated keyboard suffers intermittent lock-ups for no apparent reason (sometimes works, sometimes doesn't, right now, doesn't). Touchpad seems deactivated (tried FN + F7 in case of accidental disable, but that's not the case), every option related to touchpad are grayed out in 'mouse' menu (config panel). Before malware check-up,tried system restore to last week, all problems were still there, so I reverted back. I have to use visual keyboard to type. Have to work with external mouse because touchpad doesn't work. Tried reinstalling touchpad drivers from Acer website, and didn't work. Computer worked perfect a few days ago.
 

A:Acer aspire 5749-6823 keyboard intermittent, touchpad a.w.o.l.

Sounds like you may have some system files corrupt. This can occur after a lot of spyware. Some times just removing it dose not correct what it has already messed up. Your best maybe to back up your personal stuff. Then do a factory reinstall.
 

Read other 7 answers
RELEVANCY SCORE 67.6

** Still Same Not Able To Enabale Wifi In Aspire 3690 **
I have my Acer Aspire 3690 i reinstalled the WinXp i installed the wifi card it seems to work but it doesn`t. I go to enable wifi it says enabled, however it stays disable and i cant use it. I bought another wifi card that one doing the same !! Is There Any Solution I Couldn`t Found Any !

The original one is Broadcom BCM94211MCG
The second one what i just bought is a Gigabyte GN-WS50G Atheros AR5007 chipset minicard mP

Thnx .. two total differnt both of them doing a same thing , one more thing originally its came with Windows Vista (it sucks on a weak computer like that even if i extended the ram) so now its running with WinXP .
 

A:** Still Same Not Able To Enabale Wifi In Aspire 3690 **

Read other 9 answers
RELEVANCY SCORE 66.4

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:10:56 PM, on 9/19/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesApp32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\pat\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\pat\Desktop\HijackThis.exe

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/BookWorm%20A... Read more

A:Acer aspire 5515 laptop-keyoard n touchpad will not work once it its the lgin screen

plz i need help with keyboard n touchpad
 

Read other 1 answers