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June Windows 8.1 update caused desktop not to display

Q: June Windows 8.1 update caused desktop not to display

I did a restart, logged in and screen remained blank. I tried to restart several times and had the same problem. Finally I did a system restore and booted okay. I then deleted all files and folders in Windows/SoftwareDistribution and changed the windows update setting to not check for updates because I didn't want the update to apply after any restarts. How should I go about fixing the problem so I can get and install updates. Any help would be appreciated and sorry for being long-winded.

Preferred Solution: June Windows 8.1 update caused desktop not to display

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: June Windows 8.1 update caused desktop not to display

I have the exact same problem after installing the updates. I noticed that explorer.exe didn't start on my computer. If I start it manually it does show up in de task manager but nothing else happens.
Edit: I've added a screenshot of the updates.

Edit2: I have installed all the updates except for KB2969339 on a different windows and I didn't experience any problems. So KB2969339 seems to be the one causing all the trouble. You can rightclick on the update in the update list and click hide to hide it so you never accidentally install it again. However, I don't know anything about computers so I don't know if doing that will cause more problems later on.

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Hi everyone, I'm new here, looking forward to speaking with you all. Hopefully I'm posting in the right area!

I help my mom with most of her computer issues, and I'm usually able to troubleshoot most of them without much difficulty, but today I've encountered a real whopper that I just can't figure out

So here's what's going on:

This morning, she ran windows updates (from what I can tell this is the latest Tuesday patch from June 11). Everything downloaded fine, but the installation phase froze -- so she did a hard reset on the computer, which is an HP laptop.

Everything boots and Windows loads fine, but once she gets to her desktop, everything is very slow and she can't load any programs (clicking icons does nothing). This seems to include explorer, since accessing my computer / documents etc. doesn't want to load either.

I had her go into safe mode and do a restore point (for 6/8/2013), but the problem seems to persist. I've also run chkdsk and scf /scannow, both finding no problems.

Additionally, in the windows update repair tool (er, I think I'm messing up that name, hopefully you know what I mean) it states that it's found issues with windows update, but after running the program, it says:

"Repair Windows Update Components - Not Fixed"

And no amount of pleading seems to be able to make it fix it. Or do much of anything for that matter.

I've tried to be as detailed as possible, but please let me know if you need additional information.

Your help wo... Read more

A:June 11 Windows 7 Updates Seem to Have Caused An Issue...

Ashleymashley welcome to SevenForums

Is there any antivirus software installed ?

If you try to scan for more Windows updates are you able to ? Do you get any ERROR with a number after it ?

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Today June 19 2012 I received this.Did anyone get this also?After Microsoft's service had been cracked by Flame, my trust in Microsoft has dropped to zero.So I would need confirmation if anyone else had thisupdate today (19 June 2012).The interesting thing is, mostly it gives a link forthe update to read more info about a certain update.But here today is no description whatsoever.edit: I should mention the odd thing about this is, I lookedinto my update settings and it was set to automatically installand update windows. So it should have downloaded this and installed.So why the difference?It makes me feel uneasy, to say the least.Advise pleaseThank You

A:Urgent - Windows 7 Update Service Update June 19 2012

I called Microsoft just now.
They established a remote session directly to my PC.
After verification that my OS is legit etc. they had a look at this.

They recommend that I reinstall Windows from one of their ISO images
and not from the HP recovery partition.

The guy said he wouldn't trust that update as there is the information link

I only can do what he says, downloading that 3 GB ISO and burn the DVD
and reinstall Windows.

So, if you get the SAME looking update, my advise is as his.
Don't install that update.

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I installed a game. trouble with it so installed new updates. My computer restarted with less space and poor color. I then deleted a copy of this huge folder I made to see if that was the problem, it wasn't. When I go to change the display and hit apply it goes black and goes back to how it is now. What is wrong and how do I fix it>

I dled a new nvidia driver I think that might have something to do with it.

A:recent update caused problems with display

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Yesterday I was notified by HP Support Assistant that there was an "important" new printer driver update for my HP printer. I installed it and immediately the following issue started: The display on my laptop screen is out of position - it is shifted about an inch to the left and down, so there is an inch-wide black bar down the right side of the screen, and the start button and task bar are off the bottom of the screen.

I've tried everything I can find ... display settings, screen resolution, graphics card settings, etc. I restored to a system restore point created just before the software update, but it didn't solve the issue. I contacted HP support by phone, but as the PC and printer are both out of warranty, they were unable to help without a charge. They helped me uninstall and reinstall the printer driver, but it did not solve the issue.

Meanwhile, I've set the screen resolution to a lower setting and moved the task bar to the left so I can see the entire screen image, even if it is not using the full screen.

The computer is an HP Pavilion dv6-2150us laptop running Windows 7 Home Premium 64-bit with SP1. The printer is an HP Officejet Pro 8500a.

Any suggestions?

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I just had a update on Win10 Pro 64b and it has made my desktop icon text almost unreadable as it has put a black shadow on the text. Any ideas please?
Many thanks in advance imk

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Some news for Windows 7 SP1!!
MS has released the Windows 7 SP1 June 2016 Update Rollup
Microsoft Releases the June 2016 Update Rollup for Windows 7 SP1

This also includes a fix for the extremely slow Windows 7 Update (KB3161647) ...finally
Microsoft Finally Fixes the Painfully Slow Windows Update on Windows 7

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Improvements and Fixes for Windows 10 v1703

This non-security update includes quality improvements. No new operating system features are being introduced in this update. See all the improvements and fixes here


A:Windows 10 Update: June 27, 2017—KB4022716 (OS Build 15063.447)

Today isn't Patch Tuesday, but Microsoft still released cumulative updates for all versions of Windows 10. The firm seems to be doing it twice a month now, as the last set of builds arrived on June 13.

As usual, there are no new front-facing features. Instead, all of these updates focus on various fixes.

If you're on the Creators Update, you'll see build 15063.447, or KB4022716. You can download it from the Microsoft Update Catalog here.
This is what got fixed:
Addressed an issue introduced by KB4022725 where Internet Explorer and Microsoft Edge printing from a frame may result in 404 not found or blank page printed.
Addressed issue where network printers may fail to install when using the printer vendor?s setup software on machines with less than 4 GB of RAM. These printers will install properly if you install using the Settings app or from Devices and Printers in Control Panel.
Addressed issue that causes high memory usage for the Camera app on mobile platforms, which reduces battery life. Any app that uses a media capture element (MCE) or media element (ME) and plays 1080p will consume a lot of power, which will significantly reduce battery life.
Addressed issue where, after updating to the Creators Update, devices that have Receive Segment Coalescing (RSC) enabled have significantly low wireless throughput.
Addressed issue (Error 0x7F) with Windows Forms (WinForms) that causes the system to crash after upgrading to the Creators Update.
Addressed issue... Read more

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I have a Dell Inspiron with a Core i5 CPU.

I am running Windows 7 Home - 64 bit.

I have McAfee Anti-Virus Software.

My computer has 2 issues that appeared after a Windows update.

My IE 10 will not start. It flashes a Screen momentarily and shuts down.

Second issue - can not shutdown computer. Restarts when I try to shutdown.

Don't know if issue is Windows update or something else.

Device drivers appear to be OK.

Any suggestions?


A:2 things happened after Windows update 2 on June 10th, 2013

Welcome to Sevenforums,

Maybe first, see to uninstall the IE10 updates kb2838727 & kb2859903 from the Programs & Features => show installed updates.

Try uninstall the flash player (see if it works after), then updating flash player to v 11.7.700.224 to the latest.

You could also run the System Update Readiness Tool

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Today i did received through Windows Update, two optional updates.

One is for Intel processors.

-Article ID: 3064209 - Last Review: June 16, 2015 - Revision: 1.0
June 2015 microcode update for Intel processors in Windows

About this update:
This article describes a microcode update for Intel processors that are running Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1.
This update improves the reliability of systems that use certain Intel processors. This update also fixes some issues that could cause the operating system to function incorrectly.

Did the Intel Microcode Update Revision number for Ivy bridge was "17" before?

I can't recall properly as now it shows: Microcode Update Revision "1B"...

The other one for language pack: https://support.microsoft.com/fr-fr/kb/3040272/en-us

A:June 2015 microcode update for Intel processors in Windows

I just checked updates and nothing for my i7 3770.

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I had been away and when I came back and turned on the computer it had downloaded several new updates. I have windows 7 home premium 64 bit running Internet Explorer 9. I have been dealing with this issue trying foolishly by myself to fix it by doing several system restores and uninstalling Internet Explorer 9 .. only to find that 8 does fix the problem but I cannot reinstall 9 anymore so I have to do a restore to get 9 back.

Anyway, Gadgets do not work properly. CPU monitor shows the thing moving but no numbers. Calender Gadget just shows orange or white square.

My AOL cannot look on the web anymore (I only use it for an old email but found that my emails couldn't display properly either.)

And to really seal the deal.. windows help does not display properly either.

Internet Explorer 8 makes everything work again but I like 9 which this update on top of 9 screws my windows user account up. A guest account or a new account do not have these issues.

I am sorry for the long post but I would appreciate any help as I have been staring at this screen for many many hours straight. No old system restore will fix it. No SFC scan, etc.


A:Windows June update - broken gadgets, windows help and more

Hello plastisman and welcome to Seven Forums.

With IE9 installed, do you see those June updates listed in the Windows Update History? If yes, you could try to uninstall them and see if your computer works properly. If it does, reinstall the June updates one or two at a time then use your computer for a while. If everything still works correctly install the next couple of updates. If the machine suddenly stops working you've narrowed down which of the updates might be the problem.

You could also try running a System File Checker scan to see if any files were damaged or corrupted by the June updates. If the scan finds any problems, run it 3-4 times as some file may not be fixed on the first or even second go-around due to dependencies (for example, file C may have to wait for file B to be fixed and file G may have to wait for file C to be fixed.)

SFC /SCANNOW Command - System File Checker

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Reinstalled operating system using Vista Ultimate.  After Service Pack 2 is installed, I am no longer able to get Windows Updates.  Internet Explorer 9 was installed June 2016.  Is there a fix to this problem?  Thanks.

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Just posting as a warning to others (and to vent my annoyance a bit)

I always set up my Windows update settings to "check and notify but don't download and install unless I tell you to" to prevent HDD thrashing, performance downgrading at the worst possible times and annoying "oh, you need to restart" notifications.

All working fine... but yesterday I notice some random and annoying HDD thrashing, bit later on the windows update restart notification wants to restart the computer ... what ?

It turns out my update settings had been reset to "automatically download and install (recommended)" without my knowledge and express permission. I was not amused .

And no, nobody else but me has access to the computer, much less someone who knows from where the windows update settings can be modified. And I doubt any malware/virus would be interested in keeping my windows up to date automatically.

Don't know what exact update caused it, but I know I will disable all windows updates if this happens again.

A:A update caused windows update settings to reset?

Quote: Originally Posted by hexaq

but I know I will disable all windows updates if this happens again.

Your'e over-reacting a bit, don't you think? I would hazard a guess and say your system isn't behaving any worse then it was before, and its more secure now


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Hi everybody,
One of my business customers is having trouble with his desktop UI, an issue I still haven't resolved.
The customer uses a lot of Sticky Notes on his desktop (about 15), when these Sticky Notes are shown on his second screen, all his software like AutoCAD and other programs respond very slow on both of his screens. 
When he is typing in a program, all the letters will appear a few seconds later and mouse movement is slowed.
When I close or minimize the Sticky Notes, everything works fine.
The system is running on one of the latest Xeon processors, 64GB of memory, a Solid State Drive, a Quadro K4000 GPU and Windows 7 Pro.
I already tried to update the videodriver and checked the recources the Sticky Notes uses, this is around 7MB and almost no CPU.

I also tried to set the process prioity but still no luck, anyone got a suggestion? 

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earlier today i installed the latest security updates released by microsoft along with the malicious software removal tool update. upon completion of the updates i restarted my computer as usual to finish the installation. when it rebooted i was unable to log-on. i would click on the picture and the circle would spin like it was busy but after a few seconds my screen went black and then came back bit nothing changed. after a restart in safe mode and a system restore everything is working again. has anyone else experienced anything of this sort with these updates?

A:Windows update caused bsod

I had downloaded those updates a bit earlier, and postponed rebooting, because of being involved in a TV program, but reading your question, I went ahead and rebooted. Fortunately, it didn't hang on the reboot for me, so I guess that you just got a bad download. The point at which it hung is where that it continues configuring the updates. Since you did a System Restore, I would imagine that the installation of the updates were erased, so you might try running Windows Update again and see what happens.

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Am after some help please to diagnose and resolve a CPU problem that I've encountered in the last few days on my laptop. I may be wrong but I'm pretty sure it has happened since a Windows Update installed as I remember a big registry update....like I say, may be wrong!

First - laptop details:

Dell Inspiron 1545
Pentium Dual Core CPU T4300 @ 2.10 Ghz
Windows 7 SP1

My physical memory is pretty stable at around 1.6 to 1.7 Gb but my CPU spikes are just haywire and latency on keyboard strokes is driving me nuts! Even running no programmes the CPU is betwen 26 and 100%...whilst I'm running IE then it's 95 to 100%.

The task manager graph is just a total zigzag.

Unfortunately, i don't think I have a restore point to go back to pre-Update so I don't think I have that easy route out.

Not sure where to go next....any advice much appreciated.



A:CPU Spikes....caused by Windows Update?

Hello, Rib

If you are pretty sure that it is an update that you have recently installed, then you can uninstall it from Programs and Features in Control Panel and see if the problem goes away.

Start button

Control Panel


Programs and Features

view installed updates (left hand-pane)

select the update then click uninstall
If you know the date the problem update was installed, then you can scroll to the right of a selected update in Programs and Features and see when the update was installed.

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I have an Acer laptop. It is whole disk encrypted, so I have to type in a password first thing when I turn it on before it will boot up.

Well, Monday morning, there in the tray is the Microsoft update tool telling me to update, so I did (I think it included Malicious software removal tool). It tells me it has to restart and gets to configuring step 3 of 3 100% (do not turn off computer).
Then it restarts again, and again and again...I cannot get on to my computer to access anything.

I get the same message: configuring step 3 of 3 100% with a blue screen, and it restarts. Every time it restarts I have to login my encrytion password. It must have restarted 25 times by now.

Any advice on getting access to my laptop again would be welcome!! Thank you in advance

A:Windows update caused pc to keep restarting...

What does the blue screen say?

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Hi everyone, I recently installed Windows 7 Home Premium.

There seems to be a problem with the windows update feature which is causing constant blue screens. It will attempt to download windows updates and stay at "0% at 0kb". I'll leave this for an hour and it will stay the same. I go to reboot the computer and it decides to install updates that it says it hasn't downloaded. I have been doing this for the past week to try and get all the updates for windows.

I have attempted two fresh installations of windows but I'm not sure if the primary partition formatted properly the second time before installing.

Every 20 minutes my computer will blue screen whenever I try to watch a video or just generally browsing on google chrome.

I am 95% sure my computer is blue screening because all the windows updates haven't downloaded, I noticed this happened last year when I didn't download all the updates after installing windows. After they were installed all the problems disappeared.

Most of the blue screens have the error code 0X000000E and NON_PAGED_AREA

I am worried by not being able to see what updates are downloading that my computer has skipped some important updates as it downloaded 248 updates and then failed and after that only installed 100.

Is there anyway to fix this? Or at least manually download all the windows 7 updates to make sure I have them all?

Thank you.

Processor: AMD FX(tm)-8350 Eight-Core Processor 4.00 GHz
RAM: 8.00 GB
G... Read more

A:BSOD caused by windows update

Hello and welcome itslikecoffee mate could you follow these if possible
Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

I do have a gut feeling about your RAM too but it can wait.

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This last update caused my work computer to do a system check before booting onto Windows. Then it would only open in safe mode.
I was able to do a system restore, but am wondering about the critical updates that should have been installed.

Any suggestions? Should I go ahead and try installing them again?

Thanks for any help!

A:Windows Update caused problems

It's always a good idea to keep the system updated. If the issue occurs again, there is likely an underlying issue that will need to be determined and resolved.

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Hi to all,

Windows 7 recently installed 4 new updates ... KB2419640, KB2454826, KB976902, KB890830 ... and after the update, I could open no folders. The system reported 'no program associated with this file ...', and I could find no work-around solution. I rolled back to a restore point just before the update, and all worked. I performed the update again, and the same problem. I restored again to a prior restore point.

Some additional info ... recently, I had to repair my laptop, and removed the HD and installed in another for a while. The first automatic update was performed in the other laptop, and it was just after this, I returned the HD to this laptop.

During the problem, I could open files from within an application (ie. in Excel, I could find the file, and open it, but from "my computer" directly, I could access no HD.

During the problem, I could open files and folders from my desktop, but in any opened folder, I could not open anything directly.

I'm hoping for some solutions, and until, I have to avoide updates.



A:Windows 7 Update caused problem

Set automatic update to notify. When the updates arrive again, install one at a time. If they all install great. If one is the problem install the others. When the problem arrives again, right click and then hide, unless the update is classified important.

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I woke up yesterday morning (1st April ? around 7am GMT) to find my PC had rebooted itself with lots of changes made. These include
Desktop settings changed ? new wallpaper, all programs previously pinned to taskbar lost
MS Word had lost all preferences ? had to sign-in as new users (giving full name and initials), recently used file list empty, default font changed from mine to Times. Same is true for Excel and Powerpoint
Cute FTP settings lost ? no list of sites in site manager, all passwords gone.
iTunes settings lost, all files moved to /users/Dave/My Music/iTunes ? which is not the default iTunes folder
All documents move to /users/Dave/My Documents ? and not visible in Libraries/Documents
In fact, writing it down makes me realise this may well be a settings issue. I don?t seem to have lost files but all the settings have either been deleted or moved.

Has anyone else experienced this? Should I be concerned at all about some kind of hijack? I?m pretty sure Microsoft Security Essentials was turned on.


A:Windows 7 update seems to have caused a few problems

Do a system restore

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The Remote Desktop Web Connection ActiveX control allows you to access your computer through Remote Desktop, via the Internet, from another computer using Internet Explorer. You must be using Internet Information Services (IIS) to host a Web site to use this feature.

Remote Desktop Web Connection provides most of the same functionality as the Remote Desktop Connection software.
Note: Users of Windows Server 2003 do not need to download this package. They can manually add this package from Add/Remove in the Control Panel. This package is offered as a convenience to Microsoft customers.
System Requirements
Supported Operating Systems: Windows 2000, Windows 2000 Service Pack 2, Windows 2000 Service Pack 3, Windows NT, Windows Server 2003, Windows XP, Windows XP Media Center Edition

Supported Operating Systems: Windows 2000, Windows 98, Windows ME, Windows NT, Windows XP
486/66 MHz processor (Pentium processor recommended)

Windows Me:
32 MB of RAM minimum
Full install size: 1.1 MB

Windows 2000:
32 MB of RAM minimum
Full install size: 1.1 MB

Windows 98 Second Edition:
16 MB of RAM minimum
Full install size: 1.1 MB

Windows 98:
16 MB of RAM minimum
Full install size: 1.1 MB

Windows NT 4.0:
32 MB of RAM minimum
Full install size: 1.1 MB

Windows XP:
32 MB of RAM minimum
Full install size: 1.1 MB


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Everytime I right click the desktop I get a message like "Windows Explorer has caused an error and needs to close". Anyone know how to fix this?

A:Solved: Right-click on desktop caused Windows explorer error

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another update issued today from lavasoft.

A:Adaware update june 12

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I just saw this after checking for updates.

Looks like one of them is to address the long scan time for updates on "some" computers.

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I understood MS would release a final update in June 2020 before going end-of-support in jan 2020.
But, almost August and no update in sight, according to https://docs.microsoft.com/en-us/advanced-threat-analytics/ata-versions
So, when can we expect this update (if at all)?

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Update 493 available. Added detection of new virus Worm/Mofeir and new variant of I-Worm/Sobig - I-Worm/Sobig.E.
- June 25, 2003 -

A:AVG update 25 June Sobig-E

Kaspersky Labs noted this Sobig worm is new in it's use of zipped files:
Separating Sobig.e from its four predecessors is its use of the Zip file format, what it does after system infection is virtual identical to past Sobig variants. Sobig.e getting around as a Zip file is a significant twist because while company gateways often filter out potentially dangerous file formats such as .exe, .vbs and .scr files, the .zip format is rarely scrutinized by businesses. Indeed past Sobig variants would have usually never made it past company gateways.

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Version 1.98. is released today.

Open hijack, click config/ miscellaneous tools/ webupdate.

A:Hijack this update June 29

thanks mobo just grabbed it

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled

I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.

This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.

I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.

I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.

I repeated this cycle three times over teh next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some suc... Read more

A:Windows Update caused startup failure

Here is the MGA diagnostic output if that is any help:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F07E249A-8839-4802-82BE-3C98E64D217F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-8... Read more

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I ran the lastest Windows updates on my PC and when it rebooted it was stuck on the "Configuring Windows do Not Shut Down" screen for hours. Finally, I shut down and the PC would not start up. I tried to do a system restore to before the Windows update, and got errors. However, the PC did start up (and actually said the restore worked), but not everything is functioning correctly on the PC (there is no HDMI sound for example and Google Chrome Updater will not connect to the internet).

I tried to do another system restore from within Windows and got the error message in the attached screen shot.

Does anyone know how to get system restore to start working again?

Thanks in advance for the help.

BTW - Here is the log from TSG SysInfo:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 925 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 6135 Mb
Graphics Card: ATI Radeon HD 5450, 1024 Mb
Hard Drives: C: Total - 598652 MB, Free - 296303 MB; D: Total - 11595 MB, Free - 1668 MB;
Motherboard: FOXCONN, ALOE
Antivirus: avast! Antivirus, Updated and Enabled

A:Solved: Windows Update Caused Issue

I was able to get get Windows Restore to run, but things are still not running correctly. One example is the Google Chrome updater can't connect. Then, when I try to manually download Chrome and install it I get a message that says it will not install as Windows updates are needed (but when I try to install the Windows updates my PC gets stuck on the reboot (as detailed above).

Internet Exploerer will also not start. The problem details in the error message are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16446
Application Timestamp: 4fb5ac91
Fault Module Name: aswWebRepIE64.dll
Fault Module Version: 7.0.1456.418
Fault Module Timestamp: 4ff31ba0
Exception Code: c0000005
Exception Offset: 00000000000167d1
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 1f6f
Additional Information 2: 1f6f2d215733aeb07f49b7ea5b84bba7
Additional Information 3: 8878
Additional Information 4: 88782d9724deba442e5003b8fdc7962a

Any help would be greatly appreciated. If more information is needed, please let me know and I will provide what I can.


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My PC had not been updated for a long time so i recently installed SP2 then headed to the windows update site. The list was quite long, 56mb worth of priority updates. I downloaded them and my computer need to be restarted.

Upon restart, major problems...Windows wouldn't load!!. It would get to just before login screen when a blue screen would flash then PC would restart, over and over again.

I ended up doing a total recovery to fix the problem. My PC needs the updates, but i don't want to have this issue again. Any ideas?

A:Windows update caused major headaches

SP2 has a Boot Option to disable automatic restarting in the event of errors. Hit F8 early and often and select this boot option from the Boot Options menu. When XP crashes it will show an error number and error text. From that information a less painful repair becomes possible than doing a full reinstallation of XP.


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I have a HP Z1 All-In-One Workstation with a second monitor attached.  I upgraded to Windows 10 a few months ago and worked fine.  Then, Windows 10 just updated which caused the main Z1 screen to black out on start up. The second monitor attached still works fine.  Does anyone have any suggestions on how to fix?

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After accidentally leaving Automatic Updates on, windows installed 17 (!!) updates at a time. Somehow, this caused my wireless modem to stop functioning.

I finally bought a new modem, but unfortunately its installation sticks at the exact same point the old one did, leading me to believe it is a hardware independent problem.

When I run the installation software, everything goes smoothly up until the point when I shut down in order to physically install the hardware. Upon rebooting, the installation is supposed to hand over to the New Hardware Wizard, which it does. However, even when I tell the Wizard exactly where to find the proper drivers, it fails to find them. The only other option the Wizard has is to connect to the internet, which I can't do. After that, it just tells me that the install has failed.

I know they are the current drivers, as they come directly from the company website. I've tried reinstalling the drivers from the Device Manager, but the New Hardware Wizard just opens again with the same results.

The problem only appeared after all the updates installed, so I wonder if uninstalling some of the more recent updates would fix the problem, but I am unsure how to do this. I just want to get one modem or the other equipped with the proper drivers. If anyone could help me do this, I would be eternally grateful.

A:driver difficulties caused by windows update (?)

Hi there drepper, to uninstall the updates go into your Control Panel and select Add/Remove programs. When it open, place a check in 'Show updates' at the top of the page, then when the list populates, scroll down to reveal the updates/hotfixes and to the right of each one should be the install date.

Also, are the drivers which you're having problems with currently compressed/zipped?

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Greetings!When I try to update Windows (Vista Home Edition) it hangs at 0 percent.I don't know if this caused by malware.Kaspersky found nothing and here is the RSIT log:Logfile of random's system information tool 1.04 (written by random/random)Run by HP_Administrator at 2008-12-12 15:42:24Microsoft? Windows Vista? Home Premium Service Pack 1System drive C: has 133 GB (58%) free of 230 GBTotal RAM: 2046 MB (38% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:42:40 PM, on 12/12/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\System32\rundll32.exeC:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exeC:\Windows\System32\rundll32.exeC:\SRN Micro\SOLOSENT.EXEC:\SRN Micro\SOLOCFG.EXEC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Windows\ehome\ehtray.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\hp\kbd\kbd.exeC:\Windows\system32\wuauclt.exec:\windows\system\hpsysdrv.exeC:\Program Files\Common F... Read more

A:Windows Update Trouble - caused by Malware?

No Comments?

Thanks anyway, and HAPPY HOLIDAYS!!!

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Hi, all! I just installed the latest Windows Updates . It caused Internet Explorer 11 to not open webpage and crash almost instantly. I did a System Restore and the problem was no longer there. Has anyone else had a problem like this or know which particular update may have caused this problem? Note that my Firefox and AOL browsers were not affected by the updates.
Thanks, Mark

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Hi, all! I just installed the latest Windows Updates . It caused Internet Explorer 11 to not open webpage and crash almost instantly. I did a System Restore and the problem was no longer there. Has anyone else had a problem like this or know which particular update may have caused this problem? Note that my Firefox and AOL browsers were not affected by the updates.
Thanks, Mark

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I'm honestly not sure if this is more a windows XP issue or more a network issue. My apologies in advance if I've mis-estimated.

I run XP corporate on a Sony VIAO laptop. This morning I finished downloading and installing yesterday's updates. Upon rebooting I was met with two error messages:

(1) Windows told me I had no firewall turned on (something I'd long since dealt with). I use ESET and had long since told XP to stop bugging me about this.

(2) ESET told me that "an error occured while starting services. Analysis of application protocols (POP3, HTTP) will not function."

Along with these errors, I find that I can't get on the internet (though the wireless connection to my router is still working fine). I can only assume that the Windows update caused this problem, but I'm not sure what the problem is.

I assume Windows' update caused the error, since I had nothing like this going on before and the problem started exactly when the update installed. Any help would be much appreciated.

(I looked at services to see if anything had been disabled that shouldn't be. I didn't spot anything. I also re-installed my wireless driver just in case. No dice.)

A:Windows XP update caused notwork issue

Do System Restore to a time before this happened.

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Did anyone else suffer a crash after installing windows updates on 1-11-11?  I have a desktop computer and a laptop, and they both crashed after installing the updates.  They both went in to system restore mode and spent several minutes
trying to fix the problem before finally rebooting and coming out of the crash.  Both times a message came up afterward saying windows had suffered a major problem.  On both occasions the norton anti-virus and firewalls had been disabled on
reboot.  At first I thought it might be a virus on my desktop, but it was weird how the exact same thing happened on my laptop.  Any clue as to what caused it?  Is it possible to have updates do that to your system? Thanks.

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Windows 8 Forum

I Have a problem with my HP NV6-1126SA Laptop which came with Windows 8. I have done a windows 8 update which has caused my screen to become very dim. I have tried
The basic adjusting setups for example the FN and brightness key which does not work.The lower right corner adjust which are on full and still no effect on the screens brightness.Scanned with Anti-MalwareBytes and removed the two trojansThe SFC Scan had repaired some of the errors except the brightness of the screen.Disk Check found no errors

I have recently used your removal tool to remove McAfee from my laptop and manually removed Norton Internet Security. I do have Windows Defender on there.

I was wondering if i should replace Windows Defender with Microsoft Security Essential? Also I want to identify the problem with my brightness of the screen if it is software related.

Thank You

A:WIndows 8 Update Caused Screen to stay dim

Hello Sunny210,

These threads might give you a helping hand:



Have a look see if it helps and get back to us.

I believe in Windows eight MSE and Windows Defender merged to make windows 8 "Windows Defender". This is confusing as it is named the same thing in Windows 7 for example. Although the Windows 8 Windows defender now encapsulates both pieces of software so should not need to install MSE.


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Hi, I just updated from Win 8.1 to Win 10. Seemed to have worked as it should. But I discoverd I cannot acces my D: partition anymore; I get an notification saying the drive is unreadable and has to be formatted. The partition is located on my Main SDD, together (obviously) with my C: boot partition, which is working fine.
It is not a big loss at itself (D: is only used to install programms), but it's annoying and also quite disturbing...

Anyone got a clue what's going on here?

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Windows XP-
Blue screen reads-
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen,restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk fragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer."
Technical information:
*** Stop:0x00000024 (0x00190203,0x8672F3C8, 0xC0000102, 0x00000000)

The problem is I can not type anything....I have restarted-but same msg after it gives me the choice to start in safe mode or other choices...such as Start windows normally, etc.

I would appreciate any help you can give me.....not very computer savy.

A:Windows update occurred-caused blue screen-windows shutdown

run it from the recovery console

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When you install this update, you are enabling Microsoft Word 2002 to connect to translation services provided by Bowne Global Solutions. Translation can be performed between English, French, German, Italian, Portuguese, and Spanish. These services use computers to translate your document automatically. You can often use these translations to quickly determine the main ideas in a document.
For important or sensitive documents, a professional translator can give you the most reliable results, since computer translation may not preserve the text's full meaning, detail, or tone. Professional translation is offered via a link on the page that displays machine translation results.

Note These translation services work with Word 2002 installations only.



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The Microsoft Outlook 2002 Update: June 21, 2001 provides you with the highest levels of performance and stability available for Outlook 2002. This update increases performance when using Outlook 2002 with Instant Messaging integration or running on a Microsoft Exchange Server. This update is part of Microsoft's continued effort to provide the latest product updates to customers.




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Good morning.
Not sure if there's an issue or not but wanted to post since I didn't see any other Member's had posted anything similar with the latest Java Update.
Both me and the wife got the prompt to update Java; she got hers last night  and I got mine this morning.
We're both running Windows 7 and we both have disable Java content in our browsers anyway but we like to stay updated and/or patched, so we downloaded the latest offering  (and declined the Free McAfee Security Scan, thank you very much )  and just as it appeared to complete the process, we both received this pop up:
Sorry about the pic size...still haven't *quite* figured out the best way to insert a pic in these Forums.
So I did a quick check on both our machines and we're both running Version 7 Update 25, which appears to be the latest, according to the Test Java version via the Java website...but it also shows that it was installed on March 18th of this year.
So I Googled the main phrase of the pop up but that only lead me to any number of technical articles that were  way  beyond my pay grade.
Also, in our Control Panel, it shows the Java version to be 32-bit although both our machines are 64-bit. 
So, is something amiss?
Should I uninstall both versions and reinstall only the 64 bit versions?
Should I curse the names of all who work at Oracle?
... Read more

A:Java Update June 2013

You may still have the Update item checked from a previous install -
Java 7 Update 25 has been released -

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Hey everyone,

Hope somebody can help- my computer is an HP Pavilion dv7 PC Notebook, running Vista 64bit, everything at it's most updated. I got prompted to update my system by Windows Update, and I went ahead and clicked on the ones that were security oriented, and one pertaining to my Nvidia HD driver figuring that it couldn't hurt. Well, immediately after this was completed and the system restarted, there arose a problem. The mute key on my quickplay touch pad above the keyboard stays lit orange, meaning muted. I can touch it and the icon in the volume control on the screen will become muted, and I touch it again and it becomes unmuted- but the key itself remains orange as if indicating it's muted... which it sort of is. I'll explain: there is only sound coming out of the subwoofer on the bottom of the computer itself, not out of the high quality speakers above the keyboard. It's troubling me, and I've gone through all the typical procedures, reverting back to the last updated state, deleting the updated files, etc. So, essentially, I know I could use headphones (tried, and they seem to be working fine) or external speakers, but the one that was built into my unit was absolutely top-notch and I loved it. It's troublesome to spend so much money just to have something dumb like this happen, I've had this unit for months and have had no issues until this. I highly doubt it's virus related- just doesn't seem to be the case, and I've scanned for them numerous times now with... Read more

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