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Laptop goes into random sleep modes or screen goes blank randomly

Q: Laptop goes into random sleep modes or screen goes blank randomly

okay I have a ASUS G72GX Republic of Gamers Laptop.

I can be browsing the web watching a movie or even playing World of Warcraft and this thing will either go into sleep mode or the screen will go blank like 2 to 3 times my keyboard lights will switch off as well. I have to move my mouse or hit any key to get the screen to come back. I have done EVERYTHING Iknow of to stop this EVERY thing in the Power settings is turned off This shouldn't be happening at all... I do not know what to do lol it is driving me crazy... Please some one give me some intel on what could be the problem...

RELEVANCY SCORE 200
Preferred Solution: Laptop goes into random sleep modes or screen goes blank randomly

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A: Laptop goes into random sleep modes or screen goes blank randomly

DX file

DXDIAG File

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RELEVANCY SCORE 72.8

I recently purchased a Sony Vaio VGN-SZ480. The online manual for the laptop recommend that you use the "Sleep" mode when the computer is not in use, and that you only turn it off if installing new hardware, etc. So we put the laptop to "Sleep" each time we're finished with it...

In the 2 weeks that I've had the laptop, I've noticed several (possibly related?) issues.

1. One time, when I "woke" the computer up, the resolution was reset to the lowest grade, all on its own. This has happened once.

2. Most times when I'm using it, after "waking" the computer up the screen will show the desktop, then it will momentarily go blank, and then come back to life.

3. Today I "woke" up the computer and I could tell that the harddrive was running (the lights were on, and I could hear it whirring) but the screen was blank. I put the computer to sleep (closing the lid) and woke it up again a few times but nothing changed - the screen was still blank. I ended up holding down the power button to force the computer to reboot. I hate doing that, but it did the trick.

Is this a common problem with this laptop? Or could it be Vista related? Or should I just avoid using "Sleep" altogether?

Thanks.
 

A:laptop screen blank after sleep

You don't really need to use "sleep". There's absolutely nothing wrong with shutting down your PC. And I don't know about Vista, but in XP, the "sleep" function is often buggy, so I don't use it.

I just leave my laptop always on and use the power management functions so that the screen turns off after 30 minutes, but that's it. I do however need it to work pretty much 24/7, so I might not be the best example.
 

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RELEVANCY SCORE 69.2

Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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RELEVANCY SCORE 68

Hi,i took my new laptop out of the box yesterday,i have been having an issue with it a bsod randomly,it even happens in safe mode,I was trying to get some files off of it to reset it again but another bsod happened,now the laptop turns on but the screen does not turn on what so ever,luckily i managed to get the who crashed reading copied to text file and the minidump files to my external hdd before the screen went completely.

Laptop specs:16GB ram
intel core i7
AMD Radeon? HD6970 2GB
Windows 7

Who crashed reading :

Crash dump directory: C:\windows\Minidump

Crash dumps are enabled on your computer.

On Sat 12/01/2013 20:20:48 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-19546-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88009811C28, 0xFFFFF88009811480, 0xFFFFF8000309790E)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 12/01/2013 20:20:48 GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably ca... Read more

A:Random BSOD on new laptop now screen blank upon startup

http://www.sevenforums.com/crashes-d...tructions.html
But why bother take it back to the shop if its BSODing out of the box chances are it has problems, probably hardware, get another one

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RELEVANCY SCORE 66.4

Acer Aspire T180 Decktop with windows xp media center edition.

AST180-EA350M

Does it on 2 different monitors.One them is a brand new monitor that was never used but in box for awhile.
 

A:Monitor goes to sleep/goes blank randomly

Do you have on-board video or a separate video card?
 

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RELEVANCY SCORE 64

Recently, I noticed that my battery have been draining quite fast while in sleep mode. I investigated the issue by turning off bluetooth, background apps, etc before sleep. There is no difference. I still loses like 20% of my battery in 8 hours. So, I typed powercfg /a in cmd to see if anything pops up, and i noticed that the only supported standby state is S0. It states, supported S0, hibernate, and fast startup. S1,S2,S3 are all not supported. Then, I read up some info on sleep states, and it appears that the s0 sleep state isn't actually sleeping, it is just the idle state. How do I change my sleep state and/or ultimately get rid of this massive battery drain when sleeping? I can't just hibernate because I have a SSD and it will use up sleep cycles. Thank you very much.

A:Sleep modes? Battery Drain in Sleep

Thank you for joining in on the HP Support Forums and Welcome @someguy111,  I understand that your battery is draining while in sleep mode and you had asked "How do I change my sleep state and/or ultimately get rid of this massive battery drain when sleeping?" Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors (even when it is a new purchase). Have you tried to turn down the brightness?Have you tried putting the Notebook on a power saver mode?Do you happen to have any USB devices connected to your Notebook while it is in a sleep state or turned off?  To learn more about how to Improve Battery Performance, please follow the document provided in the hyperlink.  If your notebook computer battery does not Hold a Charge, you can try to troubleshoot the battery to see if it needs to be replaced. Sometimes, all it is is that the battery could need to be recalibrated. There is a document called Testing and Calibrating the Battery. You can use the steps in this document to find out the condition of the battery you currently have and see if it has any suggestions. Using the HP Support Assistant is great because you can use the HP Battery Check tool also.  Here are a couple of links ... Read more

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RELEVANCY SCORE 63.2

About 2 weeks ago i started having sleep issues. It used to work perfect for over a year, I figured something went wrong and couldnt get sleep to work consistently. Thought a reinstall might fix it.

Now on the new install, about a week. I am still having issues. Sometimes the computer will wake in the middle of the night around 330am and other random times. Also sometimes the computer powers up when coming out of sleep but monitor doesnt come on. I installed the updated drivers for mobo, video card. And disabled the network from being able to wake the computer (something I actually want on). I also tested with stock speeds on mobo, cpu. Same issues, have also tried stock with increased voltages. No luck.

What should i do its driving me crazy?
I remember seeing a way to see a log of what caused computer to come out of sleep? Since I just reminded myself, I will go and check all connections inside computer.

A:Blank screen after sleep, and other sleep issues

hi!
try this link it should help to explain

Sleep and hibernation: frequently asked questions

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RELEVANCY SCORE 62.4

Hiya-Hello. (Osu, I feel bad, two topics on BC right off the bat. Too many computer problems. Sorry for the somewhat spamming.)

I'm in the process of trying to repair my good friend's laptop.
EDITED: It's a Compaq: Windows XP Media Center Edition 2005,HP, Presario V600.

__
Here is the problem: The laptop starts up and shows the main "Compaq" screen. With the press Esc for setup, and so forth.
If you try to run Windows normally, you get a lovely blue-screen of death.
Safe mode is the same.
And last know good configuration, also gives a blue screen.

Here is another issue. I do not even have a second to read the error message when the laptop will restart.
__
I want to know if I can find a way to view the message without tweaking the Control Panel (I can not reach it.)
And, if this is a driver or hardware issue, that can, or can not be fixed.

Anyway, thank you for checking out my topic, and for any assistance you can provide me with. : )

A:Blue screen on startup in all modes, laptop restarts too fast to read the error

Use Disable automatic restart on system failure.

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RELEVANCY SCORE 61.2

They say if you go to the well too often you will find it dry. I am back again. My sleep modes have changed. I always ran my bios with the power control set in auto. In windows powercfg reported S1, S3 and hibernate was supported. All of sudden when it went into sleep it would either reboot or immediately come back up.
I have latest bios (1301). I have tried reloading the bios to see if that would correct it to no avail.
Things checked:
running tasks (task scheduler) -- not
USB setting for power down -- not
Turned Lan cards off -- not
Turned screen saver off -- not
Turned wallper slide show off -- not
Ran repair install -- not
Checked task manager for any activity -- no activity
I use a MS 5000 wirless mouse and key board. I replaced them with a hardwired USB key board and mouse. No Workie.
Trouble shot with powercfg and found nothing signifcant. Last_Wake showed nothing. Ran some other commands with powercfg but found nothing that I could tie it to.
If I set the bios to S1 only it will sleep in S1 I may be stuck with that. I don't know where to look in the registry or I would have been there.

A:sleep Modes

Dear HammerHead,
I too faced similar prob. a few weeks back, but managed to overcome it by changing the PowerOptions in C-panel. I am posting three snaps below and see if it helps.

with regards,
Sreedhav

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RELEVANCY SCORE 60.4

Ever since first installing Windows 7 I have experienced problems with both the Sleep and Hibernation modes. Having configured the the settings for these uncder Control Panel/Power options/Advanced settings it eems that these two modes then operate at the time intervals which have been configured.
However if I select Sleep from the Shut Down menu in order to introduce either mode immediately the display shuts down but re -appears within a matter of a few seconds. If the Hibernate option is selected again the display closes bt within 30 seconds the computer re-boots !
I have many endeavours to correct this all without success. The properties of the mouse in Device Manager reveal this is the only device where the power mangemeent tab is enabled. This is confirmed on running at he Command Prompt (run as an Administrator) the command poewercfg -devicequery wake -armed. Neither does the command powerfg -last wake reveal the source of ths involuntary waking or re-booting.
I would add that having also run the command powercfg -a this reveals that " the following states are available on this system: Standby (S3) Hibernate ie Hybrid Sleep". Reference to the bios settings also confirm that S3 is enabled.
Having re-configured the power options to Sleep and Hibernate as NEVER and permitting Hybrid Sleep the hibernate option disappears from the Shut Down menu. As a consequence of this on selecting sleep (assumed to be hybrid sleep) from this menu the display shuts down but now ... Read more

A:Sleep & Hibernation modes

Does the computer wake up in 30 sec when it is shut down from the power plan? In other words, does the wake-up only happen when you manually sleep from the start menu?

I have had troubles like that before when my wireless adapter was allowed to wake my computer. Make sure that is disabled. It should look like this when you are done:

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RELEVANCY SCORE 59.6

Will Win 7 Pro run any type of programs/maintenance..etc...when I put the PC in sleep - stand by - or hibernation ?

Mostly interested in sleep/standby

Will operations like updates, system backup, or file backup run iatit's scheduled time if any of the subject modes/conditions are active ?

Thanks...TRinAz

A:Is anything running when various sleep modes are launched

Enable Wake Timers in Advanced Power Options under Sleep.

Type Scheduler in Start Search box, study all Scheduled Tasks which have settings that allow waking to perform each.

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RELEVANCY SCORE 59.6

Lenovo Y410p running Windows 8. I have my laptop connected to a monitor, keyboard, and mouse. The laptop itself stays closed, under my desk. I use it pretty much all day. The issue is that it will go to sleep by itself, randomly, a few times a week. Is it possible for me to somehow wait until the next time this happens, note the time, and then send someone my computer logs to look over, to see if they can determine what is causing this issue?

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RELEVANCY SCORE 59.6

Lenovo Y410p running Windows 8. I have my laptop connected to a monitor, keyboard, and mouse. The laptop itself stays closed, under my desk. I use it pretty much all day. The issue is that it will go to sleep by itself, randomly, a few times a week. For the most part, whenever I leave it idle, like when I go to the bathroom, or eat, its fine, but a few times a week it will go to sleep by itself while idle. And by idle, I mean i'll stop using it for a few minutes, to check my phone, or talk with someone. Most of these times its fine, but every so often it goes to sleep by itself. My power settings are on max performance. I switched to balanced for a day but still encountered the issue.

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RELEVANCY SCORE 59.6

Hello everyone,
 
I am in dire help. I am overseas for school, and I just started getting a weird issue.
 
My laptop is an ASUS Q500a. Currently running windows 7. 
 
For some reason, it has been randomly sleeping probably every 5-20 minutes, not consistent intervals. 
Ive noticed sometimes it occurs from me moving it a bit. I feel as if it might be the RAM, though I am unsure if that would even cause it.
 
At first I though it was overheating, but the temperature ranges from 37-50 degrees celsius which is manageable for an i5 3230m processor ( maxes out at 105 celsius).
 
I have tried lowering cpu temp by lowering clock speed of cpu, however problem persists.
I have also tried, reinstalling Windows 7, even windows 8 and 10 . All 3 have same issue. 
 
I believe something is loose inside, however I am not sure. 
 
The reason why i think something is loose is because I tested out my theory that the issue occurs from movement by moving my laptop around, and everytime I give it a little dance it occurs.
 
I really need some help, any suggestions would be great.

A:Laptop Randomly Goes to Sleep

if it happens on movement it definitely sounds hardware related.  you could have a loose connector inside, or a short happening, a wire off or crimped or faulty, or a motheroboard screw or other piece that came loose or broke off and is moving around shorting things. 
 
really the way to debug that is to open it up and blow it out with compressed air (see if anything comes out) and give it a shake over a surface... you could even have a screw or something that came loose fall out. when the case is open (laptop off, battery out and power cable unplugged), you can just press on connectors to make sure they're snug.
 
Before you open the case, you can get an idea of the area where it's happening by pressing along the top panel (the panel that you have the keyboard, palm rest and trackpad in) and see if that causes it and where the location is that causes it and check there.  You could even check squeezing along the outsides of where the lcd panel connects.  I don't know that laptop specifically, but on most laptops there's often a smaller board that connects to the power on switch so pressing along the top near the power on switch can trip that if it's faulty, and pressing along the top near where the case cover is will trip a connector problem with the lcd screen video connector. that can also cause a hibernation/sleep mode. but if you get the same response when you press or squeeze an area before opening the case make a mental note of that and loo... Read more

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RELEVANCY SCORE 59.2

Hi everyone. Basically when the PC goes into sleep mode it often has issues coming out of it. For example when you press the keyboard or mouse it sometimes does not respond. You then proceed to hold down the power button but this doesn't do anything either forcing a hard power down to reboot.

Upon reboot the bios seems to have an issue requested on start up whether to edit settings or use default (F2) and continue. I do F2. PC goes on and stays "restarting windows" only to come up limping. Clock is back in 2004 and so forth requiring another reboot to get things back to normal which solves the problem.

Why is this occurring and should I just turn off all power save options which I prefer not to? Any advice is appreciated.

A:Issues with sleep/power save modes

Please post the make and model of your computer. Seems that your CMOS battery may be dead which will indicate the year being 2004.

CMOS Definition (CMOS Battery)

For the sleep problem boot into your system follow these instructions how to delete the hibernation file (hiberfil.sys) Windows 7 - Delete Hibernation File (hiberfil.sys) - Help Desk Geek
This will delete the hiberfil.sys file which is safe.

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RELEVANCY SCORE 59.2

HP Touchscreen IQ506, Win 7 Home Premium (SP1), NVIDIA GeForce 9300M GS Display with driver updated from HP site only yesterday.
The only thing I have done since upgrading the driver is to change screen resolution, play card games, read emails, and try to find a solution to this problem.
Since the driver upgrade, the Sleep and Standby Modes have been grayed out on the shut-down menu from the start button.
Both options were available prior to the upgrade.
Used HP driver, in lieu of NVIDIA driver on advice from NVIDIA chat session.
Contacted NVIDIA in attempt to resolve 'display driver stopped responding" error.
How can I get those options back on the shut-down menu?
 

A:Solved: Sleep/Stanby Modes Grayed Out

It's OK, guys -- I did a system restore and got my sleep mode option back.
I don't understand it, but the HP driver resulted in a 'legacy driver' problem which closed out the sleep option.
I will work on the NVIDIA driver problem later.
Thanks for looking at my problem.
 

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RELEVANCY SCORE 59.2

For some time now, occasionally (but more frequently these past two weeks) when I have my laptop enter either Sleep or Hibernate Mode, it will proceed to enter Sleep/Hibernate mode, but then hang on a blank screen for 10-15 min, and then I will get a BSOD with error similar to POWER_DRIVER_STATE_FAILURE or something (cannot remember exactly the name).

I have attached the needed zip file. If there is any other information that I could provide that would help, please let me know.

If anyone could provide some insight as to what is going on and how to remedy this, it would be greatly apprecaited!

A:BSOD on Entering Sleep & Hibernate Modes

Hello madkel.

You have a very old Intel storage driver installed.

Code:
8c218000 8c2e6000 iaStor (deferred)
Image path: \SystemRoot\system32\drivers\iaStor.sys
Image name: iaStor.sys
Timestamp: Wed Apr 16 05:37:31 2008 (48054343)
CheckSum: 000502DE
ImageSize: 000CE000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You must to update it. Download and install this one.

Intel? Wireless WiFi Link Adapter

Code:
Irp is active with 4 stacks 3 is current (= 0x8aa020c0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 87f2a028 00000000 83335d5d-89d218a0 Success Error Cancel pending
*** WARNING: Unable to verify timestamp for NETwLv32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwLv32.sys
\Driver\NETwLv32 nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
And it is also very old.

Code:
start end module name
92616000 92c75000 NETwLv32 T (no symbols)
Loaded symbol image file: NETwLv32.sys
Image path: \SystemRoot\system32\DRIVERS\NETwLv32.sys
Image name: NETwLv32.sys
Timest... Read more

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RELEVANCY SCORE 58.8

My laptop randomly goes to sleep. I then have to wake it back up and put my password in.  I've changed all my sleep settings to 'never' and installed latest display drivers but it's still happening. Any help would be great as it is very annoyingThanks

A:Pavillion Laptop Randomly goes to sleep

#HPExpertDayUpdate BIOS and Firmware if any.http://support.hp.com/us-en/document/bph07165

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RELEVANCY SCORE 58.8

laptop goes to sleep randomly when using keyboard.

A:laptop goes to sleep randomly when using keyboard

and welcome to the Forum

What are the PC Specs?
If Pre-Built, what is the Brand & Model Number
If Custom Built, what is the Brand & Model of Motherboard? the CPU-RAM? the Graphics card?

What operating system?

What hardware or software has been recently installed or uninstalled?

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RELEVANCY SCORE 58.8

Hello
My laptop (Lenovo G50-30) is 3weeks old, uses Windows 10, and goes to sleep randomly when i use the built in keyboard
It seems to happen more often when i use the Left-Shift key
I have tried recovering the PC to before first time it happened, but nothing changed
When i try to reset the system it fails and sometimes, only when i "Restart" the PC, it freezes on startup
This is really frustrating and i really dont know what to do, please help

Jacob

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RELEVANCY SCORE 58.8

Hi,
i am a new member here. so, hi to everybody.
I have a strange problem with my computer. I have Celeron 1.7 Ghzs processor on Jetway P4MFM motherboard. I have 256 MB + 128 MB of RAM. Both of different companies. A 400 Watts Adcom power supply. 80 gb Seagate harddisc and samsung cd writer. and not to forget my vga card is an inbuilt on. (Prosavage DDR). I have Windows Xp Pro SP2 and Windows 98 installed. Now about the problem. From past three months my windows xp Pro system is just randomly going blank. some times it shows BOSD and sometimes it just goes blank. even restart button does'nt work. i have to shutdown and restart the system. My first action was to scan my computer with antivirus software. I scanned my comp with an updated version of Norton Internet suite 2005. and afterwards with updatedversion of McAfee antivirus software. and i also scanned my computer with the updated version of Microsoft defender for spyware software but nothing to be found. After that i checked my Memory sticks with memtest software for problems but even after one hour of test no errors occured. Then i removed all the devices which i could removed and then started my computer but in vian. even i checked with on RAM chip at a time but same result. I have vacummed my complete system many times thinking that it might be the dust thats causing the problems but the same thing. I check the temperates but they were well below the danger mark(CPU temp: 45-50 C, Motherboard: 35-40 C). I don&#... Read more

A:My screen goes blank randomly

Try running without the 128MB stick of RAM, some mobos don't like 2 diff size ram sticks or it could just be one or the other stick is going bad. I know you ran 1 hr of memtest but this doesn't always catch bad ram.

How old it the 400W PSU? Take 20-25% off it's rating for every year of full time use. (ie. 24/7) Then go Here and calculate what you actually need. Remember to also take about 30% off the top of the 400W Adcom generic crappy Before you start the yearly aging deduction. (read the sticky at the top the the above link).

Did you set the PC to write minidump files?
Right click on :My Computer/properties/advanced/Start&Recovery
Collect some mindumps (5 or 6) zip them together and post in the Windows OS forum.
 

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RELEVANCY SCORE 58.8

When I leave my computer for an extended period of time, after returning the screen is sometimes blank. I know that everything is still on, the screen just won't come on. I know things are still running in the background because when I restart my computer by pressing the reset button (the only thing that works), when I boot back into Windows a few seconds later and relog into an IRC channel I was in before, my old nick gets ghosted. If my old nick was still in IRC this means my computer was still on and working fine until I hit the reset button - screen being blank was the only issue.

I've tried multiple things, such as hitting the "wake" button on the keyboard. I've checked my power settings carefully, modified them, but still no luck. There doesn't seem to be any pattern to this behavior, it either happens or it doesn't, and the time period it takes for it to happen seems random. Thank goodness for browser session auto-recovery.

System:
Windows 8
i5 2500K @ stock
Asus Z68 mobo
2x8GB 1600Mhz memory
256GB SSD
Radeon 7770 Sapphire 13.4 stable driver
3TB external WD HDD using wall-power
21.5" Samsung monitor 1080p

I've checked temps, nothing overheating.

Software of note:
Classic shell
KCP (WMP-HC codec pack)
Malwarebytes
Windows defender AV (built-in)
Online armor
QTTabBar

A:Screen going blank randomly

I had an old Dell that would do this, it was trying to go into Sleep mode and it was hanging up, the Power light would change to Orange. It would do this regardless of how I had the sleep options set up, on or off, it would do this randomly.

My solution was to swap out power supplies, do you have an extra one you can put in there? Don't know if it will work for your system.

What is your Motherboard Chipset, see if there is a new version of software drivers for it, also check for a new BIOS package for the MB.

You should try a check of your system memory as well, download Hiren's Boot CD from my link, boot to it, and run one of the memory checkers that it lists. If you run Memtest, run the full thing, don't stop it halfway.

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RELEVANCY SCORE 58.8

Hi All

I have a new Asus ProArt 246Q using HDMI and the screen is randomly going blank for about 1-4 seconds very frequently. I am using and Asus GTX 560 TI with an Asus HDAV 1.3 card. Both have the latest drivers.

Any help would be much appreciated!!
 

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RELEVANCY SCORE 58.4

Last night i saw a bunch of fuzzziness on screenand this afternoon it randomly went to sleep. i have vista 64 bit.

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RELEVANCY SCORE 58.4

This has been posted in a couple of different threads, but I'd like to get an answer from Lenovo -- Is there any fix on the horizon for the display not coming on when the system unblanks the screen? I am "working around" it, but not letting my laptop display turn off when on AC, but I can reproduce the problem 100% of the time, if I let the laptop sit idle on AC for 30 minutes and then unplug the AC adapter without touching the keyboard or mouse.  The display will blank immediately.  Pressing a key will turn on the backlight, and the OS is clearly awake (disk activity starts up again, etc.), but the screen does not appear.  Pressing the power button will sleep the system, and once it's asleep -- power light throbbing -- I can press the power button again to wake it up, and everything works normally. This is extremely frustrating, because with the battery life as bad as it is, it would be nice to allow it to sleep when I'm on battery, but it's such a pain to get it to wake up again, that I do everything I can to keep it awake for as long as possible. -- pryankster

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RELEVANCY SCORE 58.4

My daughter has a new Inspiron 15 7000 Gaming laptop.
If it goes to sleep or she closes the lid the screen remains blank.
The laptop requires a restart.
She is away at school so I will need to advise her from home.
Any ideas?
Driver upgrade? hardware problem?

Thanks.

A:Screen blank after sleep or closing lid.

I have the same model and I just started getting this exact same issue the other day. While I was working, the screen flickered, went out, then came back after a few seconds, but since then, waking from sleep produces a black screen, with the keyboard still lit and functional.
Despite the black screen, I can still log in and play videos and music if I press the right buttons on my keyboard, so that at least is fine. I have to shut down (via holding down the power button) and restart just to get the screen back on, though restarting this way produces a blue screen (not of death) that says that Windows hasn't started properly.
Does your laptop have the same symptoms? This could be a more widespread issue with a recent update or something.

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RELEVANCY SCORE 58.4

We have about 500 laptops with win 7 pro x64. We have had a few complaints that on occation, after a computer wakes up from sleep mode, the user sees the welcome screen, but no text or logon box - i.e. they can't se any text or textboxes, only the background image of the welcome screen. The only way to end this state is to poweroff/reset the machine. Any ideas?

A:blank welcome screen after waking up from sleep

Just a few scattered ideas...

* Has there ever been a BSOD?

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to the problem experienced.
Please record the event ID, and the Source Code and tell us what they are.

* Consider using Hibernation instead of Sleep

* SFC.
SFC /SCANNOW Command - System File Checker

* Disk check
Disk Check

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RELEVANCY SCORE 58.4

Sadly, my netbook updated itself with W10 Anniversary update ~ it now restarts with a blank screen after sleep mode and needs the power button pressed for 2 or 3 secs to turn off, followed by a complete restart :-( Having googled the fault, it would appear many folk have suffered the same problem. Current machines can be cured by installing the latest BIOS update, but sadly for me, with a 'legacy' machine which is 'end of life', I do not have that option. Anyone know of a workaround please ?? I LOVE my Ferrari ONE netbook !!! I have posted this on the microsoft forum too ... I don't hold my hopes up; can I go back and undo the Anniversary update ?? Thanks in advance BRgds

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RELEVANCY SCORE 58.4

For the past couple of years my laptop is unable to recover from sleep.. It always shows a blank screen and i have to force shut down it to actually work.. But i would really like to be able to use sleep mode again.. Any ideas?
 

A:Sleep problems blank screen

Hp pavilion dv6707us entertainent notebook pc
Model KC323UA
Serial CNF8034R3R
Windows 10
 

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RELEVANCY SCORE 58.4

The solution for Vista Home Premium 32Bit:Go to power options. You will be changing the setting for each of the three types of power plans individually. For each, click on "change advanced power settings"Find Multimedia SettingsIn drop down un "when sharing media option" select "allow the computer to sleep" .All power plans should be changed to this setting.Very simple. I have put my computer to sleep several times and it reboots fine and the monitor comes on fine. I have not done a long term sleep yet but hopefully that won't be a factor.Cnet link: http://forums.cnet.com/5208-12546_102-0.html?threadID=185067

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RELEVANCY SCORE 58.4

For the last few days anytime i try to put my laptop into sleep mode it just randomly resumes on its own for reasons unknown its kinda bothers me because I like to put it in sleep mode at nights so I can resume my stuff in the morning but its just kinda annoying me can anyone help me with this? it happens with the charger in or out doesnt matter.

A:laptop randomly resumes on its own when i try to put it into sleep mode

Hello Khanster, and welcome to Vista Forums.

Double check each item in this tutorial to see if it can help you find out what may be waking your laptop up.

Power Options and Sleep Mode Problems

The usual culprit is the "Allow to wake computer" settings in the network adapter's Power Management properties in Device Manager.

Hope this helps,
Shawn

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RELEVANCY SCORE 58.4

I suppose my laptop is pretty old, only 2-3 years though.
I have an ASUS K52F-BBR5 and honestly, I don't think I've been taking care of it well enough.
First of all, I've been through roughly 7 chargers, and the battery is plainly terrible now, it can't hold more than 5 seconds until it dies. I know I need a new battery, but it is fairly expensive and I don't have the money for it.
These chargers are very cheap, although they could last long depending on the owner.

1) The replacement chargers are very cheap, about $10 max. Should I spend the money to buy an OEM adapter?

2) My current charger is almost broken. I've inferred that the wire inside the insulation has been slightly cut apart. In the wrong position, the charger sends no power to the laptop. The area where it is inserted into the laptop can get very hot at times. It often blinks from plugged in to not charging and I'm wondering if the constant stopping and sending of energy effects my laptop.

3) Once the power changes from plugged in to not charging a lot, the laptop goes to a semi sleep/hibernate. The laptop lights are still blinking, but the screen acts like it went to sleep. I cannot do anything to bring back the screen. Can I find out why this is happening?

4) The right side of my laptop has squealing sounds and I'm guessing it's my hard drive. I only hear the sounds when I am doing things such as starting up my computer or opening a file. It doesn't happen if I'm idling or doing things such as posting this... Read more

A:Laptop randomly goes to sleep/hibernates, squeals, etc.

I would like to comment just one single point.

DO NOT use a lower-than-spec'd power-supply with your portable. It will power on, but will be running in a brown-out condition, causing shortened life due to excessive heat and this heat can cause abrupt shut downs and may even cause hardware issues beyond repair.

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RELEVANCY SCORE 58

I have recently installed Windows 8 Pro on my PC, which is a Gateway FX, with a Dell 23" LED monitor.

For the most part, everything is fine. On occasion, however, the screen goes completely blank, and there is nothing I can do to "wake it up".

I have tried Ctrl-Alt-Del, the Windows key, right and left clicking the mouse, and nothing works. In order to get the screen to work again, I have to re-boot.

I don't know if this is a monitor issue, or a Windows 8 issue, although I never had this problem before installing Windows 8.

I don't even know how to trouble shoot this problem, so that I know which way to proceed.

A:Screen randomly goes blank, must re-boot

Welcome to EightForums.

Have you updated all your drivers for Windows 8 from the Gateway web site.

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RELEVANCY SCORE 58

As the subject says.  I've had this laptop for about a month and this has happened about 5 times now.  I'll be using the laptop and the screen will go into sleep mode.  Pressing keys, clicking buttons on the pad or the mouse won't wake it up.  They only way I've been able to wake it when it does this is either by holding the power button down then power back on, or closing the lid and re-opening it (easiest way).  Based on searches this seems to be an issue with this model, has HP done anything to resolve or address this?  What can I do to fix this?

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RELEVANCY SCORE 57.6

Did a HP bios update.  That was the last time my computer worked!  After I did a restart, it never has booted back up.  Powers on & fans are running but it never boots up.  The screen stays blank & immediately says its going to sleep.  Have tried multiple monitors & cables.  Have hit Esc, F2, F7 at startup multiple times to no avail.  Also took the cmos battery out for a few days with no luck.  Not able to access anything. Please help!!!

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RELEVANCY SCORE 57.6

Hi, apologies if this has already been discussed here.

I did a clean install of Windows 7 64-bit over the weekend. It looked great, installed a few games (WaW has issues but I think it's the driver Windows chose to dl for my ATI Radeon HD 2600). On Sunday the machine went into power save/sleep or hibernate mode (not sure which, as I usually disable this option). When I sat at the machine and clicked my mouse to "wake up" the system it kicked into life. All, that is, except my monitor.

The amber standby light changed to green (to indicate that it was receiving something) but the screen was completly black. Switching the standby button off and on revealled my desktop for a split second before returning to black again. I rebooted. My Dell splash screen and the loading windows splash screen appeared but as soon as it moved to the login screen it went black again. Same thing - switching monitor standby button off and on displayed my desktop/login page as is should but only for a split second.

So far I've
removed and reseated my graphics card. no joy!
switched to my onboard graphics. no joy!
removed two sticks of RAM. no joy.
I'm taking a monitor from work tonight and I'll try that when I get home to rule out any coincidental monitor issue.

I don't think it's the graphics card or monitor because I can get to see the desktop for a split second by flicking the standby button, proving that there's something getting to the screen.

I've read about various hibernate... Read more

A:Win7 64-bit blank screen after sleep/hibernate

I powered down my machine all day while at work and when I came home tonight I crossed my fingers and rebooted. I was fine! Whatever happened has been resolved. I disabled the sleep mode because it must have been related to that!

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RELEVANCY SCORE 57.6

So this started when I used to put my laptop on sleep and close the lid. When I opened the lid the screen will go blank and I would have to do a hard reboot.As if that was not annoying enough, now even on full restart some times the screen goes blank and I have to hard reboot it to get it working. This is unacceptabily annoying.Please let me know how to resolve these issues. (Am using windows 8.1 and ubuntu 14.04 if that effects the answer)

A:Hp envy 15 Blank screen after sleep and at start

Hello @ankitagarwal , Welcome to the HP Forums! I understand your screen does not recover from sleep mode or restart on your ENVY 15 notebook without doing a hard reset. If this issue persists in both Windows 8.1 and Trusty Tahr you're looking at a hardware or BIOS issue. Make sure the BIOS is up to date (Version F.64, Revision A, Pass 1) using the following download: HP Notebook System BIOS Update (Intel Processors) If the issue only occurs when closing the lid and not just going to sleep it's most likely a display issue. If it happens without closing the lid as well I would suggest testing an external monitor to test for potential GPU problems. You can also use the HP tools to test for hardware issues with the video output by following this guide: Testing for Hardware Failures (Windows 8). Let me know if any of this helps.

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RELEVANCY SCORE 57.6

After working for a few minutes normally, the screen states going to sleep mode and screen goes blank- even after re-bottling same thing happens. Can someone help? regardsBarryp1

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RELEVANCY SCORE 57.6

Hi

I have win 8 installed for a few weeks now which I have been working on and off playing in a bios duel boot setup to see if I like win 8. (while keeping my win 7 setup)

Every thing has been fine until for the first time I put the computer into sleep , after I tried to wake it up the computer, started up but the screen was still in the standby state. I then had to do a reset as this was the only way I could get the computer to start.
It went through the boot process and opened to the desktop it a state which showed it had booted from a hibernation state (doc left on desk top open how I left it)
I tied a few options I had read in the forums like turning off "powercfg -H off" and rebooted. but this did not fix anything.
I tried a selective start up in misconfig like a safe mode start and this time when I went to try sleep then tried to wake the computer, the monitor at least started up from its sleep mode but was black (blank)

The win 7 x64 on the duel boot sleeps/wakes fine with no problems. I guess the only difference between them is the win 8 is installed on a SSD

any further information you need please ask

A:Win 8 Pro x64 After wake from sleep black (blank) screen

Just an update, Been doing a lot of searching of the internet about my problem and I was about to give in, I kept thinking it was my GPU drivers. But I was wrong

I was thinking I might have had some ideas off people from my post, but I guess without it crashing and giving a bsod it made it hard to find what was the problem.

Just to give help to anyone else reading this post I think I have found the answer . I though I had the most up to date drivers for my ACHI controller from the Asus website which where newer than what I had installed.

But once I found out that I had a Intel 5 series chipset, I found some more up to date drivers on Intel's website. Even though when I went there before and ran an online scan it did not offer any updated drivers (I guess Asus had changed them so Intel did not know them to update?)

So the moral I guess is if you think you might have up to date drivers maybe sometimes you need to keep looking, Hope this helps someone as this is a great forum.

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RELEVANCY SCORE 57.6

RE: Windows 8.

Something strange happened. I put my computer in sleep mode, as I have done many times. But this time, after I brought it back on, my Start Screen was missing all the tiles. AND, I can't put them back. When I click the "All Apps" button at the bottom, my screen just goes blank.

My desktop works, so I haven't lost anything. Just have a totally disfunctional Start Screen.

Symptoms:
1) After boot, I'm at the Start Screen.

2) The screen isn't blank. It's got the background and the START in the corner. It's just blank of tiles. There are no tiles on my Start screen.

3) If I go to bottom and right click, I see "All Apps" and if I click that, the screen then goes blank, and the background changes. The screen is totally blank and nothing works except the side menus. There are no tiles listed and no text on the screen.

I've googled this problem and see this is a known issue, except with slightly different symptoms. But I can't get it resolved. All suggestions require going to Microsoft's Site, for this problem. They say that you have to use the hotfix. I contacted Microsoft, from that site and they sent me an email with a link that just takes me back to the site.

I've run SCF and it found no problems.

I have gone through a complete update, using Windows update and it didn't fix the problem. Need a solution to this.

Where on earth is this hotfix (a link to the actual hotfix; not some website that goes round and round).
I don't ... Read more

A:Start Screen went blank after Sleep - Can't add icons

I contacted microsoft & got this email:

**********************************

[email protected]
11:34 AM (14 minutes ago)

to me

IMPORTANT INFORMATION

For your convenience, we put the hotfix that you requested on an HTTP site. You can download the hotfix from this site without us filling up your e-mail inbox.

WARNING This hotfix has not undergone full testing. Therefore, it is intended only for systems or computers that are experiencing the exact problem that is described in the one or more Microsoft Knowledge Base articles that are listed in "KB Article Numbers" field in the table at the end of this e-mail message. If you are not sure whether any special compatibility or installation issues are associated with this hotfix, we encourage you to wait for the next service pack release. The service pack will include a fully tested version of this fix. We understand that it can be difficult to determine whether any compatibility or installation issues are associated with a hotfix. If you want confirmation that this hotfix addresses your specific problem, or if you want to confirm whether any special compatibility or installation issues are associated with this hotfix, support professionals in Customer Support Services can help you with that. For information about how to contact support, copy the following link and then paste it into your Web browser:

Microsoft Support

For additional support options, please copy the following link and then past... Read more

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RELEVANCY SCORE 57.6

Hello folks.... I have a Lenovo W540 which has a simple problem that is frustrating me to no end. Whenever I undock the laptop, or bring it out sleep, the screen remains blank. I end having to put it back in the dock (or RDP to it), which allows me to view the screen content on the external monitors. I have updated all the drivers using the Lenovo driver app, and even applied the docking driver update. Nothing seems to help. I've searched the forums, but all that I have found is a suggestion to downgrade the video driver, which I dont really want to do. Anybody else have this issue? Any ideas? Thank you!! //EDIT to add that this is Windows 8.1. Important information   

A:W540 - Blank screen after undocking/sleep

Exact same problem here. It looks like the only way to brink the device's lcd back is to boot the machine. Then it will work until the next time it falls a sleep while docked.I'm running Windows 8.1 with latests drivers.

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RELEVANCY SCORE 57.6

Hello, I have Windows Vista Home Premium 32 bit installed on my Dell XPS M1330. The problem I have is extremely annoying and I have no idea how to solve it. Many times when I try to take my laptop out of sleep mode it turns on (fans are on, CPU is running etc.), but I get a black screen. No matter what I press, nothing happens, so I have to shut the computer off (by pushing the power button) and turn it back on. Then I get the Blue Screen (where it asks you if you want to turn on Windows normally etc.)

However, this does not happen every single time I put my laptop into sleep mode because sometimes it will come out of sleep mode just fine.

Please help me find a solution to this problem! Thanks!

Some Additional Info:
I don't have any USB devices attached to my laptop when this occurs nor do I have any automated tasks scheduled.

A:Laptop randomly crashing after entering sleep mode. Please help!

Hallo tcc888, there is a great number of possibilities for the cause of sleep mode problems.
From what you have described a good place to start is to look for chipset & graphics driver updates also if you click on the link i have attached it this tutoriaal will help you work through the process of elimination.

Power Options and Sleep Mode Problems

I hope this is of some help

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RELEVANCY SCORE 57.6

Recently I've noticed that my laptop has been shutting itself down after I put it to sleep. Usually when I'm about to call it a night, I put it to sleep as well. Sometimes when I wake up in the morning I see that it's shut down so I have to turn it back on. Then I see a warning that it was shutdown improperly.

I have run memory and processor tests and neither have come up with any issues. My latest theory was that iTunes was causing the issue. I use an airport express router which allows me to use AirPlay to stream from iTunes to my stereo. I was under the impression that this could be the issue because I noticed a correlation, so I began quitting iTunes before I put the machine to sleep. This seemed to fix the issue but a similar issue has returned. Although this doesn't happen as frequently, sometimes when I put the system to sleep it takes a long time or just freezes up. Also sometimes after the delay it will sleep only for a few seconds before waking itself back up.

I have no idea what to check at this point. The last thing I did to it was upgrade it to an SSD in mid-December of 2011. Before that I upgraded the RAM in the summer of 2011 but that's it. It's pretty heavy (Alienware m15x) so it sits in my desk for the most part and I use my iPad instead during my classes.

If needed, I can upload any crash info as requested. The system specs are what I have listed as my configuration

A:Laptop shuts down randomly or freezes while in sleep mode

Shutdowns during sleep are usually blue screen crash related and specifically 0x9f. Try updating the airport express router drivers as they may be the culprit if they were in the past through iTunes. If they are already up to date, re-install them using the following procedure in case they are corrupted.
Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Find the device you are trying to uninstall by expanding the appropriate set of devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.

Alternatively:Login as an adminstrative user.
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)
Find the device you are trying to uninstall by expanding the appropriate set of devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.

Also, please follow the http://www.sevenforums.com/crashes-d...tructions.html instructions in case there are... Read more

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RELEVANCY SCORE 57.6

Hey guys, just a quick problem. Just got a brand new Lenovo Ideapad 700 i7 from Costco (this is the link with specs and such: http://www.costco.com/Lenovo-Ideapad-700-Laptop---Intel-Core-i7---1080p---4GB-NVIDIA-Graphics.produc...) and have had it for about a week now. Only things I've downloaded so far onto it are Avira antivirus, Google Chrome, Blizzard's Battle.Net Hearthstone game, and a few of the Lenovo apps (tetris, youtube, winzip, vlc). Other than that haven't done anything to this machine and have only used it to browse the internet a bit, so it's basically brand new. Have not plugged into anything except the charger that it came with, have not used HDMI or anything else so if it's trying to screenshare or something (read that this was a possibility elsewhere) it's doing it autonomously. Came with Windows 10.  Well the problem is that sometimes the screen will just randomly go blank while I'm using it - like a black screen but still lit like the computer is on - and the laptop will not respond to anything. Control alt delete does nothing, if a video was playing the sound will stop playing, and the backlit keyboard will lose its lighting. It's happened probably 5 or 6 times now, and every time the only solution has been to hold down the power button to turn it off and then restart it. It will stay on with the blank screen for hours until you manually reset it, although it happened again about 15 minutes ago and restarted itself (was in another room when... Read more

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RELEVANCY SCORE 57.6

Hello all!
I'm a kinda new PC tech (been dealing w/ PCs most of my life, but only been doing tech support the past couple years), and I've been working on an older couple's machine the past few days. The issue they've had is that, very occasionally, the PC will lose video; the monitor simply says "No signal". From what they've said, the PC is still running while this happens, though they have to turn it off for it to come back up. They said it even happens sometimes when they try to start the PC up; power comes on but no post appears on the screen, only the No Signal. From what I can guess, this indicates an issue in the hardware (my guesses were the mobo, cpu, gpu, or ram) but I have yet to even be able to duplicate the issue (and I've had the system in my shop for three days now). Memtest86+ revealed no errors in the memory, and I ran stress tests on the CPU and GPU (w/ Prime95 and MSI Kombuster, respectively), but everything seems to run fine (though the GPU idles at ~65C degrees, but I've read this isn't unheard of in an 8500GT, and even in the stress test, it didn't exceed 81C degrees). I opened the case up and made sure no components were loose or fried; the mobo is not touching the case, everything looks OK in there. I haven't ruled out overheating, though, because the room they keep it in is a TINY little workspace (more like a large walk-in closet w/ an outer window), and there's only about 3 fans in th... Read more

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RELEVANCY SCORE 57.6

My computer screen goes black everycouple of minutes. No loss of data. Just goes black then comes back up after a few seconds. Also, have noticed an occasional black verticle line. Is this computer problem or is screen going out. Using HD.

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