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Lenovo ThinkPad X270 fingerprint on Linux

Q: Lenovo ThinkPad X270 fingerprint on Linux

Hello, is there possibility to setup fingerprint reader on Linux, particulary on latest Fedora Linux? Thanks a lot!Jindra

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RELEVANCY SCORE 200
Preferred Solution: Lenovo ThinkPad X270 fingerprint on Linux

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RELEVANCY SCORE 87.2

HiI recently applied the Windows 10 April update to my x270. Everything worked okay however Windows Hello and the fingerprint reader no longer work. I have checked the Biometric settings in device manager and the Synaptics WBDI (SGX enabled) device is showing the following status"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful". I have checked everything is enabled in the Bios and also uninstalled and resinstalled the device from Lenovo. Has anyone else experienced this issue. Is it a driver incompatability with updated windows 10?Is there an updated driver somewhere please? Thanks in advance 

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RELEVANCY SCORE 85.2

A couple of days back, after a windows update, the fingerprint scanner on my Thinkpad X270 has stopped working.  Initially, in Device Manager, it displayed the following:  "This device cannot start (Code 10)" But after I tried to update the drivers, it now displays: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." Any ideas what I can do to fix it? It's as if it just suddenly stopped working overnight.

A:Thinkpad X270 - Synaptics WBDI Fingerprint Scanner Stopped Working

Did you see the below thread? https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...  





If a post answers your question, please mark it as an?Accepted Solution?!TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 83.6

Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

A:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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RELEVANCY SCORE 79.6

Hello , I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up. So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ? thanks for your information. regards, lionel  

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RELEVANCY SCORE 77.6

i forgot password for setup BIOS when scan fingerprint it's matching, but after i don't know password. i don't understand Windows Password and Power on password the same or no?i need to use this my laptop becuase i have my finaly project.please help me. Serial Number: PC0MKJP0Machine Type Model: 20HM000ETH 

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RELEVANCY SCORE 77.6

First decent review of the X270. All looking good.Lenovo ThinkPad X270 Review by MobileTechReviewhttps://youtu.be/PxGL1vIX_dw"Lisa Gade reviews the Lenovo ThinkPad X270, the refresh of Lenovo?s smallest traditional business laptop. The X270 replaces the X260 in Lenovo?s 12.5? Ultrabook lineup, and it?s been refreshed with Intel 7th generation Kaby Lake dual core, 15 watt CPUs and Intel HD 620 graphics. It gains a USB-C port and for a portable this small, it packs a lot of ports including Ethernet, HDMI and a dock connector. The 2.9 lb. /1.3kg notebook has Lenovo?s usual excellent backlit keyboard, an MS Precision trackpad, optional LTE 4G and a fingerprint scanner.The Bridge battery system is back with an internal 23 WHr battery and your choice of 3 removable batteries, the largest of which is 72 WHr and allows for extremely long runtimes. The machine is available with a 1366 x 768 TN panel or a 1920 x 1080 IPS display (both are matte and non-touch). Pricing starts around $800, depending on current Lenovo specials."

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RELEVANCY SCORE 70.8

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have anything software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me? 

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RELEVANCY SCORE 70.8

The fingerprint sensor doesn't work. I tried installing the drivers for it, but then, I try to enroll my fingerprint, and, well, let the pictures do the talking. The sensor doesn't even show up in Device Manager. Any help would be nice.Error

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RELEVANCY SCORE 70.8

I've been having trouble with the fingerprint sensor on my Lenovo ThinkPad X1 Yoga laptop (type 20FR) for the last week. It is now completely unresponsive after working just fine for months. In device manager it says "This device cannot start (Code 10)." I've tried disabling/enabling the device form device manager, uninstalling/re-installing the drivers, and wiping stored fingerprints from the BIOS settings. After wiping the fingerprints from BIOS settings and re-programming the fingerprint sensor from the Windows Hello settings menu, it worked for a day, but then the issue with the finger print sensor crashing returned. What do I do?

























Capture.JPG ?41 KB

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RELEVANCY SCORE 68.8

Can I install Ubuntu on my Lenovo ThinkPad Yoga 370

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RELEVANCY SCORE 65.2

Hello, I have an x270 and when searching for drivers on the lenovo driver page, I cannot locate a fingerprint sensor driver at all. Can anyone point me to this driver? There is a common driver which is for all previous x series, does not include x270.  Here are the hardware ID for the two missing devices: I believe this is a synaptics fingerprint driverUSB\VID_138A&PID_0097&REV_0164I believe this is an Intel Driver:ACPI\VEN_INT&DEV_0E0C


























unidentified driver.jpg ?148 KB

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RELEVANCY SCORE 64

Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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RELEVANCY SCORE 63.6

I had x270 with windows 10 64 bit,  The fingerprint sign-in option greyed out and can't enroll fingure. I had tried with below option in registry but no luck, can I one guide me on this issue. [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System]"AllowDomainPINLogon"=dword:00000001 

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RELEVANCY SCORE 60.8

Hi, I am thinking to buy a thinkpad x270 with 3 yrs IWS because I am traveling a lot to China and Hong Kong.I am wondering how do I get the IWS when I place my order on line and if the IWS will be accepted in China and Hong Kong. Thanks.

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RELEVANCY SCORE 60.4

Hi everyone, I dont understand why but my thinkpad X270 won't pass the Lenovo start screen if he are in the docking station with the usb from the lenovo monitor LT2323zwc who are connected to it.  When i remove the usb cable of the monitore, the laptop boot normaly ... The usb of the monitor are for use the usb 4 usb port who are on the monitor. I have try to update bios and everything but nothing change.  

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RELEVANCY SCORE 60

Hi I am hoping others have experienced the same issue.  I have a brand new x270 running windows 7 64bit. I have installed Sophos encryption which uses bitlocker. When I tried to encrypt the SSD a message popped up and said TPM was not available. I rebooted the system and checked the TPM version in the BIOS it was set to 2.0 so changed to 1.2, logged back into windows and the encryption completed successfully.  However the problem i now have is every time i boot up i am asked to to provide the retrieval codes to get back into Windows. I believe the issue is with the TPM chip holding the first attempt in its memory. How do I clear it though?? From within bitlocker management in control panel I can clear tpm but it asks for a password. I have never supplied one !!!!.  If i reboot the laptop and again check the settings in the BIOS there is an option to Clear TPM with the option "Enter" but when selected it appears not to do anything. Has anyone had this issue or know how to get around it please. At the monent I have had to suspend bitlocker until resolved. Thanks in advance   

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RELEVANCY SCORE 60

Does the X270  laptop support 2 External Monitors?  HDMI and VGA?

A:X270 Laptop (ThinkPad)

Welcome to the CommunityYes. The quote from the laptop specification:"supports external digital monitor via HDMI or USB Type-C;supports three independent displays;"

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RELEVANCY SCORE 60

Dear forum members. I just  bought thinkpad x270. This laptop came with 256 gb m.2 SSD. I would like to upgrade it to 2 tb 2.5 sata SSD. I have bought a different ssd cable with proper connector for sata ssd. However simply replacing m.2 ssd with sata did not work. After turning the laptop on I am getting the message 2100 error initializing main sata ssd. Sorry, it is not exact error, I don't remember exactly, however something similar.  I would like to find, first of all, is it possible to install the 2.5 sata ssd to Thinkpad x270, if yes, do I need to change any BIOS settings?  Would anyone just let me know, how I can install the 2.5 sata ssd into this laptop and if it is all possible? Any info would be greatly appreciated!

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RELEVANCY SCORE 60

It seems that Lenovo has released today first infos of upcoming models including X270: http://www.anandtech.com/show/10940/lenovo-updates-the-thinkpad-lineup-new-models-welcome-changes I have been postponing laptop purchase because I want one with QHD or better resolution, thunderbolt3 and ability to charge with standard USB type-C charger. Now it seems that for some reason that I cannot understand Lenovo has still decided not to include QHD or QHD+ resolutions to quite many of the upcoming models, including X270, Yoga 370, Thinkpad 13 and T470. It is now already 4.5 years ago from the moment when Apple Released Macbook Pro retina with QHD equivalent resolution. In addition some of the articles claim that the new USB type-C port in X270 will NOT have thunderbolt3 availability. And it is like 5.5 years since Apple included thunderbolt. I really think we should start noise from this. If there will not be a serious portable workstation like X270 with QHD or better resolution and enough USB-slots (at least 3+1) and thunderbolt support I am seriously considering to switch away from Lenovo (e.g. Dell XPS 13). I know that some people prefer FullHD (e.g. for longer battery life) so there could be an option for both. I want QHD because 1. If you want to have two web browsers side by side without horizontal scroll bars you will need minimun QHD, 2. Because you can actually start to see details in pdf books without zooming 3. Because you can have large amou... Read more

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RELEVANCY SCORE 60

Hello ,
 
I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up.
 
So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ?
 
thanks for your information.
 
regards,
 
lionel  
 
Moderator edit: Added detail to subject

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RELEVANCY SCORE 59.2

Are there any photos available of the three options for the rear battery on the X270? The Lenovo ordering page lists the option, but gives no clue of the size or weight involved.  Any information will be gratefully received.

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RELEVANCY SCORE 59.2

Just purhcased the Thinkpad X270 and really loves it! However I can't find the shortcut key to turn off LCD display. Some previous Thinkpad user suggestion like FN+F3 , FN+F7 didn't work in this laptop. I know there are some 3rd party EXE tools could turn the screen off however I don't want to rely on them because of security. Anyone know the magic key combo for X270? Thanks!

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RELEVANCY SCORE 59.2

This is the specification of ThinkPad X270 platform:http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X270/ThinkPad_X270_Platform_Specificatio... My question is the platform can upgrade the ram to 16GB max / 2400MHz DDR4, which it seems maximum upgrade according to the pdf. However, in crucial websitehttp://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/thinkpad-x270 it tells I can upgrade the ram to 16gb / 2666MHz DDR4, and I'm really confused if it is compatible with x270 or not.

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RELEVANCY SCORE 59.2

Hello, My x270 (20K6) has a broken motherboard.  I have found one on ebay (20HM). My 20K6 has the Sierra EM7455 Card which works great.  Does anyone know if the 20HM is also compatible (whitelist, etc) with this card? Having a very difficult time answering this question using the lenovo websites.  It looks like they are recommending the Fibocom L831-EAU.  Thanks for any light anyone can shed - appreciated.

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RELEVANCY SCORE 59.2

I need some help. My company is currently still running Windows 7, and we're unable to push it out via SCCM to the new ThinkPad x270s. However, we can install Windows 10 but have not migrated yet. Any thoughts?

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RELEVANCY SCORE 59.2

My x270 will not start and has been giving me a tone code with a blank screen.  I tried using the Lenovo diagnostic app but it appears to be broken. I uploaded a video of the tone code.

A:What is this tone code? X270 Thinkpad.

Hello and welcome,
 
I played your video for the app on my S7.  Result below
 
I can't guarantee it "heard" things correctly, although it responded immediately.  Please give the app another try on your phone.
 
Z.
 

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RELEVANCY SCORE 59.2

HiI am trying to build an x270 from a bootable ISO. I click Custom install but get no drives found at the "where do you want to install windows" stage. The full message is "load driver to provide a mass storage driver for installation" I guess this is due to the SSD driver missing but not sure how to find the correct driver, whether or not I need to inject it into the ISO, or even how to do it. Anyone done this before please!!! Thanks

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RELEVANCY SCORE 58.8

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 58.8

Hello,  I have MTM number 20K5S0E900. I put a sim card into the slot and cannot make it active. Any tips and tricks for this job? First time dealing with WWAN card.  Many thanks!

A:Thinkpad X270 activate WWAN card help!

Welcome to the Communityx270 MTM 20K5S0E900 isn't equipped by internal wwan modem, but is wwan upgradeable as it.has wwan antennas kit and the SIM card reader.

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RELEVANCY SCORE 58.8

Hi, My 6-mo old x270 suddenly would not book passed bios stage. It was functioning perfectly, it is reasonably new, and under warranty. Here's what's happening (I compiled all the screenshots into one file): If I boot it, I end up in a Windows Boot Manager, that looks like this: see attached "Image 1" Nothing happens from there. "Image 2" shows the message right before the computer enters the Boot Manager. "Image 3" is the screenshot of my Bios "Startup" settings. I messed around with settings, but nothing helped. "Image 4" I then ran all the diagnostics tests. They were all ok except for the harddrive. That test says: "Smart short self-test: FAILED." This is in "Image 5". Please advise me what to do, whether I can try anything else, or whether I need to contact Lenovo or a retailer. I believe the computer is under warranty. This is, of course, very frustrating to have this happen to a new, expensive computer - shakes my faith in Thinkpads a bit, to be honest. I hope I'm missing something though... Thank you.  

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RELEVANCY SCORE 58.8

I recently purchased a ThinkPad X270 with the 1920x1080 IPS non-touch display.  After only a very short time using it, I noticed that the display starting jumping and flickering very badly at random times.  The BIOS and all of the drivers were updated to what the Lenovo Companion tool recommended.  I captured some video of the behavior here: https://1drv.ms/v/s!AjP8R5t89zq2oXvMKmnuV_6l0fic I was hoping that this was just a bad individual unit.  I contacted support and explained the problem, and they set me up with a replacement.  Well, the replacement arrived yesterday and it's doing the exact same thing.  Videos of the new one exhibiting the problem are here: https://1drv.ms/f/s!AjP8R5t89zq2oXzhuWwFO34fh-s7 I've started the refund process for the new one because at this point, I suspect it is either a driver problem, a design problem, or a supply chain problem with the LCD panel.  I'm not sure what model I will ultimately upgrade to from my beloved x230 but unfortunately, I'm sure it's not the x270.

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RELEVANCY SCORE 58.8

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 58.8

Hi I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:                I am rather confused. Should there not be an internal battery as well? Thanks Montakim

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RELEVANCY SCORE 58.8

Good day everybody, We have a common issue with all the X270 that we have bought recently; they cannot start to load windows when connected to the LAN. We use a Deployment tool called High System, to install OS and software on the computers therefore, the computers are all configured to boot from LAN and if the computer is already in the system, continue to load Windows.I mention this so that you don't give me as solution "Disable the Boot on LAN"  We have other models (from X240 to X270 including Yoga 260) and all of them seem to work fine. With X240 we had same issue but an update of the BIOS solved the issue. For Yogas, another BIOS update plus the driver for Thinkpad + docking seems to help (although it takes still a lot to start) But for X270 we didn't find anything that works (except for remove it from the docking or remove the LAN cable) Any idea of what can be the problem and how to solve it? Best regards

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RELEVANCY SCORE 58.8

Hello all, Long time thinkpad user from the W700 time haha. Just wanted to drop a line after recently getting a thinkpad x270 instead of the x280. I got a little worried with the design philosophy of the thinkpad x270 --> x280 lineage.  I got the x270 because of the bigger removable battery capacity along with the ethernet port among other ports.  I welcome the usb-c port in the x270 and glad to see more of that in the x280. But the fact that the x280 does not have an ethernet port along with a non-removable battery with the option to add the huge super cylindrical battery was a deal breaker for me and I see that the x280 was a step backwards in terms of a design / functionality standpoint from the x270. I am just getting a little bit worried about the design team and their vision for what the x2## series have in the future. The x280 seems to be just a cheaper version of the x1 carbon.  I have the x1 carbon btw lol. Got a few thinkpads... and I like the design for the x1 carbon and i think that to remain as it is...for the thinkpad x1 carbon. I dont want that spilling over into the x2## series. That is supposed to be a pure work horse mobile productivity device.  Anyway what do you guys all think about the direction which the x280 is taking from the x270 which I thought (referencing to the x270) was a pure great work horse laptop with an AMAZING battery life which is absolutely CRITICAL to the x200 line of thinkpa... Read more

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RELEVANCY SCORE 58.8

Hello there!, I upgraded to x270 win 10/64 from x250 win 7, but after get the latest drivers and aplications from Lenovo for my x270 I can not find the baterry options to control desirable levels for charging available on my last x250. I have 2 bateries and want to change these options in order to preserve baterry duration, some one of you could help me with this please?thanks.

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RELEVANCY SCORE 58

Hi all,I have a Polycom CX5000/MS Roundtable that is not recognized by Windows 10 (version 1709, build 16299.98) in new Lenovo Thinkpad x270 and P51s.When this made for Windows Lync/Skype4Business USB device is connected, no connection tone is given and no device shows in device manager.When attempting to manually add this device, the device scan never detects it.This device does work on older Thinkpad notebooks that are using Win10 (version 1709, build 16299.371 and other versions).Drivers used by the CX5000 on the older notebooks are present in the appropriate locations in the newer system and are of the same date.Windows\system32\drivers\drmk.sysWindows\system32\drivers\ksthunk.sysWindows\system32\drivers\portcls.sysWindows\system32\drivers\USBAudio.sysWindows\system32\sysfxui.dllWindows\system32\wmalfxgfxdsp.dll There are no mfg. drivers to install and none are available from Polycom. As a made for Windows device, the drivers are simply included in Windows. Hoping someone has a suggestion.thanks

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RELEVANCY SCORE 58

Good morning..Buy a ThinkPad X270 Type of machine model: 20HNCTR1WWand I want to put the wwam card I have a wwan card Sierra Wireless Airprime 4G LTE WWAN Module EM7455 Lenovo PN: SW10H24567Header Code: S1NNFRU PN: 00JT547EC # 243581 and I want to know if I can use it on my laptop. if it is not compatible. is so kind to tell me that wwan cards are compatible for my laptop thank you very much... 

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